// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9e2b=['Descriptions','format','%s/webservice.php','create','username','sessionName','HelpDesk','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','getUser','Searching\x20end\x20user\x20with\x20phone','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','remoteUri','phone','getEndUser','accessKey','getchallenge','login','token','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','Fields','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','lodash','request-promise','util','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','idField','content','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects'];(function(_0x2d3134,_0x477c10){var _0x2dd03e=function(_0x434841){while(--_0x434841){_0x2d3134['push'](_0x2d3134['shift']());}};_0x2dd03e(++_0x477c10);}(_0x9e2b,0x10e));var _0xb9e2=function(_0x2a3524,_0x32b299){_0x2a3524=_0x2a3524-0x0;var _0x4a7f45=_0x9e2b[_0x2a3524];return _0x4a7f45;};'use strict';var _=require(_0xb9e2('0x0'));var rp=require(_0xb9e2('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require(_0xb9e2('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xb9e2('0x3'))(_0xb9e2('0x4'));config[_0xb9e2('0x5')]=_[_0xb9e2('0x6')](config['redis'],{'host':_0xb9e2('0x7'),'port':0x18eb});var io=require(_0xb9e2('0x8'))(new Redis(config['redis']));function emit(_0x350261,_0x3d7e80,_0x3cd3b0){io['to'](_0x350261)[_0xb9e2('0x9')](_0x3d7e80,_0x3cd3b0);}function getCustomFields(_0x1306a0,_0x35d7ba){var _0x4e0cf5={};if(_0x1306a0[_0xb9e2('0xa')]>0x0){_[_0xb9e2('0xb')](_0x1306a0,function(_0x32613a){if(_0x32613a[_0xb9e2('0xc')]==='string'&&_0x32613a['idField']){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x32613a[_0xb9e2('0xe')][_0xb9e2('0xf')]();}else if(_0x32613a[_0xb9e2('0xc')]===_0xb9e2('0x10')&&_0x32613a['variableName']&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x11')]]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x11')]][_0xb9e2('0xf')]();}else if(_0x32613a['type']==='customVariable'&&_0x32613a[_0xb9e2('0x12')]&&_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')]&&_0x32613a[_0xb9e2('0xd')]&&_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()]){_0x4e0cf5[_0x32613a[_0xb9e2('0xd')]]=_0x35d7ba[_0x32613a[_0xb9e2('0x12')][_0xb9e2('0x13')][_0xb9e2('0x14')]()][_0xb9e2('0xf')]();}});}return _0x4e0cf5;}function createTicket(_0x4f4d2e,_0x374935,_0x4fb9b3,_0x261c22,_0x2d46c6,_0x528360,_0x547c26){logger[_0xb9e2('0x15')](_0xb9e2('0x16'));var _0x10db7e=_['merge']({'parent_id':'','assigned_user_id':_0x374935['id'],'ticketpriorities':_0xb9e2('0x17'),'ticketstatus':_0xb9e2('0x18'),'ticket_title':intUtil[_0xb9e2('0x19')](_0x261c22[_0xb9e2('0x1a')],_0x2d46c6,'\x20'),'description':intUtil['getString'](_0x261c22[_0xb9e2('0x1b')],_0x2d46c6,'\x0a'),'contact_id':_0x4fb9b3['id']},getCustomFields(_0x528360,_0x2d46c6));var _0x2f3bc0={'method':'POST','uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x4f4d2e['remoteUri']),'form':{'operation':_0xb9e2('0x1e'),'username':_0x4f4d2e[_0xb9e2('0x1f')],'sessionName':_0x547c26[_0xb9e2('0x20')],'elementType':_0xb9e2('0x21'),'element':JSON[_0xb9e2('0x22')](_0x10db7e)},'json':!![]};return request(_0x2f3bc0)[_0xb9e2('0x23')](function(_0x14db00){if(_0x14db00[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')]({'id':_0x14db00[_0xb9e2('0x26')]['id']});}else{throw new Error(util[_0xb9e2('0x1c')](_0xb9e2('0x27'),JSON[_0xb9e2('0x22')](_0x14db00['error'])));}})[_0xb9e2('0x28')](function(_0x5d5c54){var _0x5016c3=_0x5d5c54[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x2c'),_0x5016c3,JSON['stringify'](_0x5d5c54));});}function getUser(_0x4eaff2,_0x2b98db,_0x3a7655){if(intUtil[_0xb9e2('0x2d')](_0x2b98db)){logger[_0xb9e2('0x15')](_0xb9e2('0x2e'),_0x2b98db);return request({'method':_0xb9e2('0x2f'),'uri':util['format'](_0xb9e2('0x1d'),_0x4eaff2['remoteUri']),'qs':{'operation':_0xb9e2('0x30'),'username':_0x4eaff2[_0xb9e2('0x1f')],'sessionName':_0x3a7655['sessionName'],'query':util['format'](_0xb9e2('0x31'),_0x2b98db)},'json':!![]})[_0xb9e2('0x23')](function(_0x2e0663){if(_0x2e0663[_0xb9e2('0x24')]&&_0x2e0663['result'][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x32'));return BPromise['resolve']({'id':_0x2e0663[_0xb9e2('0x26')][0x0]['id'],'email':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x33')],'name':_0x2e0663[_0xb9e2('0x26')][0x0][_0xb9e2('0x34')]+'\x20'+_0x2e0663[_0xb9e2('0x26')]['last_name']});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x35'));return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')});}})[_0xb9e2('0x28')](function(_0x22a3a3){var _0x291826=_0x22a3a3['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s',_0xb9e2('0x37'),_0x291826,JSON[_0xb9e2('0x22')](_0x22a3a3));});}else{logger[_0xb9e2('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb9e2('0x25')]({'id':_0x3a7655['userId'],'email':_0x4eaff2[_0xb9e2('0x1f')],'name':_0xb9e2('0x36')})[_0xb9e2('0x28')](function(_0x1a949b){var _0x2f79aa=_0x1a949b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x37'),_0x2f79aa,JSON[_0xb9e2('0x22')](_0x1a949b));});}}function getEndUser(_0x28e11e,_0x3633a6,_0x5a92b1,_0xeb55af){logger['info'](_0xb9e2('0x38'),_0x5a92b1);return request({'method':'GET','uri':util['format'](_0xb9e2('0x1d'),_0x28e11e['remoteUri']),'qs':{'operation':'query','username':_0x28e11e[_0xb9e2('0x1f')],'sessionName':_0xeb55af['sessionName'],'query':util['format']('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1,_0x5a92b1)},'json':!![]})['then'](function(_0x4549c4){if(_0x4549c4[_0xb9e2('0x24')]&&_0x4549c4[_0xb9e2('0x26')][_0xb9e2('0xa')]){logger[_0xb9e2('0x15')](_0xb9e2('0x39'));return BPromise['resolve']({'id':_0x4549c4[_0xb9e2('0x26')][0x0]['id'],'name':_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3a')]+'\x20'+_0x4549c4[_0xb9e2('0x26')][0x0][_0xb9e2('0x3b')],'phone':_0x5a92b1});}else{logger[_0xb9e2('0x15')](_0xb9e2('0x3c'));return request({'method':_0xb9e2('0x3d'),'uri':util['format'](_0xb9e2('0x1d'),_0x28e11e[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x1e'),'sessionName':_0xeb55af[_0xb9e2('0x20')],'elementType':'Contacts','element':JSON[_0xb9e2('0x22')]({'lastname':_0x3633a6,'phone':_0x5a92b1,'assigned_user_id':'\x20'})},'json':!![]})[_0xb9e2('0x23')](function(_0x1cda77){logger[_0xb9e2('0x15')]('Enduser\x20created.');return BPromise[_0xb9e2('0x25')]({'id':_0x1cda77['result']['id'],'name':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3b')],'phone':_0x1cda77[_0xb9e2('0x26')][_0xb9e2('0x3f')]});})['catch'](function(_0x4d088b){var _0x507996=_0x4d088b[_0xb9e2('0x29')]||0x1f4;logger[_0xb9e2('0x2a')](_0xb9e2('0x2b'),_0xb9e2('0x40'),_0x507996,JSON[_0xb9e2('0x22')](_0x4d088b));});}});}function getConnection(_0x705742){var _0x4a2bcf=_0x705742[_0xb9e2('0x1f')];var _0x107a31=_0x705742[_0xb9e2('0x41')];return request({'method':_0xb9e2('0x2f'),'uri':util[_0xb9e2('0x1c')]('%s/webservice.php',_0x705742[_0xb9e2('0x3e')]),'qs':{'operation':_0xb9e2('0x42'),'username':_0x4a2bcf},'json':!![]})['then'](function(_0x483c1c){if(_0x483c1c[_0xb9e2('0x24')]){return request({'method':_0xb9e2('0x3d'),'uri':util[_0xb9e2('0x1c')](_0xb9e2('0x1d'),_0x705742[_0xb9e2('0x3e')]),'form':{'operation':_0xb9e2('0x43'),'username':_0x4a2bcf,'accessKey':md5(_0x483c1c['result'][_0xb9e2('0x44')]+_0x107a31)},'json':!![]});}})['then'](function(_0x125e90){if(_0x125e90[_0xb9e2('0x24')]){return BPromise[_0xb9e2('0x25')](_0x125e90[_0xb9e2('0x26')]);}else{throw new Error(util[_0xb9e2('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x705742['id']));}})[_0xb9e2('0x28')](function(_0x585ec0){var _0x26f820=_0x585ec0['statusCode']||0x1f4;logger[_0xb9e2('0x2a')]('[vTiger],\x20%s,\x20%s,\x20%s','getConnection',_0x26f820,JSON[_0xb9e2('0x22')](_0x585ec0));});}function request(_0x5c7021){logger[_0xb9e2('0x15')]('[HTTP]',JSON['stringify'](_0x5c7021));return rp(_0x5c7021);}exports[_0xb9e2('0x45')]=function(_0x38eeb2,_0x18e0e1,_0x1ac65e,_0x55e7d4,_0x5d2942,_0x1ac97a){var _0xfe6bd3,_0x145961,_0x3642c8,_0x590b40;_0x1ac97a['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1ac97a[_0xb9e2('0x3e')]);if(_0x5d2942&&_0x5d2942['monitor_format']){logger[_0xb9e2('0x15')](_0xb9e2('0x47'),_0xb9e2('0x48'));_0x18e0e1[_0xb9e2('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ac97a[_0xb9e2('0x4a')],_0x18e0e1[_0xb9e2('0x4b')],md5(_0x18e0e1[_0xb9e2('0x4b')]));}else{_0x18e0e1['recordingURL']='';}return getConnection(_0x1ac97a)[_0xb9e2('0x23')](function(_0x40e1b3){_0x590b40=_0x40e1b3;return getUser(_0x1ac97a,_0x55e7d4['email'],_0x590b40);})[_0xb9e2('0x23')](function(_0x18ea3e){_0xfe6bd3=_0x18ea3e;logger['info'](_0xb9e2('0x4c'),_0xfe6bd3['id']);return getEndUser(_0x1ac97a,_0x18e0e1[_0xb9e2('0x4d')],_0x18e0e1[_0xb9e2('0x4e')],_0x590b40);})[_0xb9e2('0x23')](function(_0x3f0fdd){_0x145961=_0x3f0fdd;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x145961['id']);return createTicket(_0x1ac97a,_0xfe6bd3,_0x145961,_0x1ac65e,_0x18e0e1,_0x1ac65e['Fields'],_0x590b40);})['then'](function(_0x2d8163){_0x3642c8=_0x2d8163;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x3642c8['id']);var _0x1c3281=util[_0xb9e2('0x1c')](_0xb9e2('0x51'),_0x1ac97a[_0xb9e2('0x3e')],_[_0xb9e2('0x52')](_0x3642c8['id'],'x')[0x1]);logger[_0xb9e2('0x15')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x55e7d4[_0xb9e2('0x13')]),_0xb9e2('0x54'),{'uri':_0x1c3281});})[_0xb9e2('0x28')](function(_0x51fe44){logger[_0xb9e2('0x2a')](_0xb9e2('0x47'),JSON[_0xb9e2('0x22')](_0x51fe44));});};exports[_0xb9e2('0x55')]=function(_0x42db72,_0x275de5,_0x2f35b1,_0x2a548b,_0x4b46d3,_0x1b580c,_0x13ebb5){var _0x4f464d,_0x1458fb,_0x780589,_0x45fbb8;_0x1b580c['remoteUri']=intUtil[_0xb9e2('0x46')](_0x1b580c[_0xb9e2('0x3e')]);_0x1b580c[_0xb9e2('0x4a')]=intUtil['stripTrailingSlash'](_0x1b580c[_0xb9e2('0x4a')]);if(_0x13ebb5&&_0x13ebb5[_0xb9e2('0x56')]&&_0x13ebb5[_0xb9e2('0x56')]!==_0xb9e2('0x57')){logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x48'));_0x275de5['recordingURL']=util[_0xb9e2('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b580c[_0xb9e2('0x4a')],_0x275de5[_0xb9e2('0x4b')],md5(_0x275de5[_0xb9e2('0x4b')]));}return getConnection(_0x1b580c)[_0xb9e2('0x23')](function(_0x546ebc){_0x45fbb8=_0x546ebc;return getUser(_0x1b580c,_0x2a548b[_0xb9e2('0x59')],_0x45fbb8);})['then'](function(_0x451a5c){_0x4f464d=_0x451a5c;logger[_0xb9e2('0x15')](_0xb9e2('0x4c'),_0x4f464d['id']);return getEndUser(_0x1b580c,_0x275de5[_0xb9e2('0x5a')],_0x275de5[_0xb9e2('0x5b')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0xac31aa){_0x1458fb=_0xac31aa;logger[_0xb9e2('0x15')](_0xb9e2('0x4f'),_0x1458fb['id']);return createTicket(_0x1b580c,_0x4f464d,_0x1458fb,_0x2f35b1,_0x275de5,_0x2f35b1[_0xb9e2('0x5c')],_0x45fbb8);})[_0xb9e2('0x23')](function(_0x593b12){_0x780589=_0x593b12;logger['info'](_0xb9e2('0x5d'));logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x780589['id']);var _0x11566c=util['format'](_0xb9e2('0x51'),_0x1b580c['remoteUri'],_[_0xb9e2('0x52')](_0x780589['id'],'x')[0x1]);logger[_0xb9e2('0x15')](_0xb9e2('0x58'),_0xb9e2('0x5e'));emit(util[_0xb9e2('0x1c')](_0xb9e2('0x53'),_0x2a548b['name']),_0xb9e2('0x54'),{'uri':_0x11566c});})[_0xb9e2('0x28')](function(_0x20dc82){logger[_0xb9e2('0x2a')](_0xb9e2('0x58'),JSON[_0xb9e2('0x22')](_0x20dc82));});};exports[_0xb9e2('0x5f')]=function(_0x5091e2,_0x167427,_0x3392d4,_0x5e2dd3,_0x36df78,_0xfca34){var _0x40bf55,_0x59eb06,_0x57b2be,_0x2e90c6;_0xfca34[_0xb9e2('0x3e')]=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x3e')]);_0xfca34['serverUrl']=intUtil[_0xb9e2('0x46')](_0xfca34[_0xb9e2('0x4a')]);if(_0x36df78&&_0x36df78['monitor_format']){logger[_0xb9e2('0x15')]('['+_0x167427[_0xb9e2('0x60')][_0xb9e2('0x61')]()+']',_0xb9e2('0x48'));_0x167427[_0xb9e2('0x49')]=util[_0xb9e2('0x1c')](_0xb9e2('0x62'),_0xfca34[_0xb9e2('0x4a')],_0x167427[_0xb9e2('0x4b')],md5(_0x167427['uniqueid']));}else{_0x167427[_0xb9e2('0x49')]='';}return getConnection(_0xfca34)[_0xb9e2('0x23')](function(_0x1a80cd){_0x2e90c6=_0x1a80cd;return getUser(_0xfca34,'',_0x2e90c6);})[_0xb9e2('0x23')](function(_0x5b38d7){_0x40bf55=_0x5b38d7;logger['info'](_0xb9e2('0x4c'),_0x40bf55['id']);return getEndUser(_0xfca34,_0x167427['calleridname'],_0x167427[_0xb9e2('0x4e')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0xa9fb75){_0x59eb06=_0xa9fb75;logger['info'](_0xb9e2('0x4f'),_0x59eb06['id']);return createTicket(_0xfca34,_0x40bf55,_0x59eb06,_0x3392d4,_0x167427,_0x3392d4[_0xb9e2('0x5c')],_0x2e90c6);})[_0xb9e2('0x23')](function(_0x2ffe72){_0x57b2be=_0x2ffe72;logger[_0xb9e2('0x15')]('Ticket\x20created!');logger[_0xb9e2('0x15')](_0xb9e2('0x50'),_0x57b2be['id']);})['catch'](function(_0xa8ffee){logger[_0xb9e2('0x2a')]('['+_0x167427['lastevent']['toUpperCase']()+']',JSON['stringify'](_0xa8ffee));});};
\ No newline at end of file
+var _0x9c44=['stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','login','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridnum','lastevent','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','emit','forEach','string','picklist','idField','content','type','variable','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','remoteUri','create','username','sessionName','then','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s'];(function(_0x52f163,_0x32ddae){var _0x59d36c=function(_0x3816d1){while(--_0x3816d1){_0x52f163['push'](_0x52f163['shift']());}};_0x59d36c(++_0x32ddae);}(_0x9c44,0x178));var _0x49c4=function(_0x5f09c5,_0x2bfca0){_0x5f09c5=_0x5f09c5-0x0;var _0x426ad9=_0x9c44[_0x5f09c5];return _0x426ad9;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x49c4('0x0'));var md5=require(_0x49c4('0x1'));var util=require(_0x49c4('0x2'));var Redis=require(_0x49c4('0x3'));var intUtil=require(_0x49c4('0x4'));var config=require(_0x49c4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0x49c4('0x6')]=_['defaults'](config[_0x49c4('0x6')],{'host':_0x49c4('0x7'),'port':0x18eb});var io=require(_0x49c4('0x8'))(new Redis(config[_0x49c4('0x6')]));function emit(_0x436234,_0x511d53,_0x11c586){io['to'](_0x436234)[_0x49c4('0x9')](_0x511d53,_0x11c586);}function getCustomFields(_0x1d13fb,_0x4487ca){var _0x4c7d3a={};if(_0x1d13fb['length']>0x0){_[_0x49c4('0xa')](_0x1d13fb,function(_0x313e73){if(_['includes']([_0x49c4('0xb'),_0x49c4('0xc')],_0x313e73['type'])&&_0x313e73['idField']){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x313e73[_0x49c4('0xe')]['toString']();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x10')&&_0x313e73['variableName']&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x11')]]){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x4487ca[_0x313e73[_0x49c4('0x11')]][_0x49c4('0x12')]();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x13')&&_0x313e73[_0x49c4('0x14')]&&_0x313e73['Variable'][_0x49c4('0x15')]&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')][_0x49c4('0x16')]()]){_0x4c7d3a[_0x313e73['idField']]=_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')]['toLowerCase']()]['toString']();}});}return _0x4c7d3a;}function createTicket(_0x3c782d,_0x2f82d5,_0x3addb2,_0x59f29b,_0x24856d,_0x50b151,_0x2cbd50){logger[_0x49c4('0x17')](_0x49c4('0x18'));var _0x291526=_[_0x49c4('0x19')]({'parent_id':'','assigned_user_id':_0x2f82d5['id'],'ticketpriorities':_0x49c4('0x1a'),'ticketstatus':_0x49c4('0x1b'),'ticket_title':intUtil[_0x49c4('0x1c')](_0x59f29b[_0x49c4('0x1d')],_0x24856d,'\x20'),'description':intUtil['getString'](_0x59f29b['Descriptions'],_0x24856d,'\x0a'),'contact_id':_0x3addb2['id']},getCustomFields(_0x50b151,_0x24856d));var _0x57f502={'method':_0x49c4('0x1e'),'uri':util['format']('%s/webservice.php',_0x3c782d[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x20'),'username':_0x3c782d[_0x49c4('0x21')],'sessionName':_0x2cbd50[_0x49c4('0x22')],'elementType':'HelpDesk','element':JSON['stringify'](_0x291526)},'json':!![]};return request(_0x57f502)[_0x49c4('0x23')](function(_0x9cb797){if(_0x9cb797['success']){return BPromise[_0x49c4('0x24')]({'id':_0x9cb797[_0x49c4('0x25')]['id']});}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x27'),JSON['stringify'](_0x9cb797['error'])));}})[_0x49c4('0x28')](function(_0x53c199){var _0x3800b7=_0x53c199[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'createTicket',_0x3800b7,JSON[_0x49c4('0x2c')](_0x53c199));});}function getUser(_0x2b2793,_0x46e04d,_0x4f28a2){if(intUtil[_0x49c4('0x2d')](_0x46e04d)){logger[_0x49c4('0x17')](_0x49c4('0x2e'),_0x46e04d);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2b2793[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x2b2793['username'],'sessionName':_0x4f28a2['sessionName'],'query':util[_0x49c4('0x26')](_0x49c4('0x31'),_0x46e04d)},'json':!![]})[_0x49c4('0x23')](function(_0x27e467){if(_0x27e467[_0x49c4('0x32')]&&_0x27e467['result'][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x34'));return BPromise[_0x49c4('0x24')]({'id':_0x27e467['result'][0x0]['id'],'email':_0x27e467['result'][0x0][_0x49c4('0x35')],'name':_0x27e467[_0x49c4('0x25')][0x0][_0x49c4('0x36')]+'\x20'+_0x27e467[_0x49c4('0x25')][_0x49c4('0x37')]});}else{logger['info'](_0x49c4('0x38'));return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2[_0x49c4('0x39')],'email':_0x2b2793['username'],'name':'admin'});}})[_0x49c4('0x28')](function(_0x1991e9){var _0x3bec0a=_0x1991e9[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x3a'),_0x3bec0a,JSON[_0x49c4('0x2c')](_0x1991e9));});}else{logger[_0x49c4('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2['userId'],'email':_0x2b2793[_0x49c4('0x21')],'name':_0x49c4('0x3b')})[_0x49c4('0x28')](function(_0x1c2830){var _0x4ed4f8=_0x1c2830[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'getUser',_0x4ed4f8,JSON[_0x49c4('0x2c')](_0x1c2830));});}}function getEndUser(_0x21d8c7,_0x178987,_0x5e5366,_0x1ba7a0){logger[_0x49c4('0x17')](_0x49c4('0x3c'),_0x5e5366);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x21d8c7[_0x49c4('0x21')],'sessionName':_0x1ba7a0[_0x49c4('0x22')],'query':util[_0x49c4('0x26')](_0x49c4('0x3d'),_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366)},'json':!![]})[_0x49c4('0x23')](function(_0x29dd5d){if(_0x29dd5d[_0x49c4('0x32')]&&_0x29dd5d[_0x49c4('0x25')][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x3e'));return BPromise[_0x49c4('0x24')]({'id':_0x29dd5d[_0x49c4('0x25')][0x0]['id'],'name':_0x29dd5d['result'][0x0][_0x49c4('0x3f')]+'\x20'+_0x29dd5d['result'][0x0][_0x49c4('0x40')],'phone':_0x5e5366});}else{logger[_0x49c4('0x17')](_0x49c4('0x41'));return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7['remoteUri']),'form':{'operation':'create','sessionName':_0x1ba7a0[_0x49c4('0x22')],'elementType':_0x49c4('0x42'),'element':JSON[_0x49c4('0x2c')]({'lastname':_0x178987,'phone':_0x5e5366,'assigned_user_id':'\x20'})},'json':!![]})[_0x49c4('0x23')](function(_0x490823){logger[_0x49c4('0x17')](_0x49c4('0x43'));return BPromise[_0x49c4('0x24')]({'id':_0x490823[_0x49c4('0x25')]['id'],'name':_0x490823[_0x49c4('0x25')][_0x49c4('0x40')],'phone':_0x490823[_0x49c4('0x25')][_0x49c4('0x44')]});})[_0x49c4('0x28')](function(_0x5640d3){var _0x2ad771=_0x5640d3['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x45'),_0x2ad771,JSON[_0x49c4('0x2c')](_0x5640d3));});}});}function getConnection(_0x2d93d8){var _0x5b296d=_0x2d93d8[_0x49c4('0x21')];var _0x15b674=_0x2d93d8[_0x49c4('0x46')];return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'qs':{'operation':'getchallenge','username':_0x5b296d},'json':!![]})[_0x49c4('0x23')](function(_0x5cfff9){if(_0x5cfff9[_0x49c4('0x32')]){return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x47'),'username':_0x5b296d,'accessKey':md5(_0x5cfff9[_0x49c4('0x25')]['token']+_0x15b674)},'json':!![]});}})[_0x49c4('0x23')](function(_0x3feaf0){if(_0x3feaf0['success']){return BPromise[_0x49c4('0x24')](_0x3feaf0[_0x49c4('0x25')]);}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x48'),_0x2d93d8['id']));}})['catch'](function(_0x5d8bf0){var _0x144fd2=_0x5d8bf0['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x49'),_0x144fd2,JSON[_0x49c4('0x2c')](_0x5d8bf0));});}function request(_0x240c20){logger[_0x49c4('0x17')](_0x49c4('0x4a'),JSON['stringify'](_0x240c20));return rp(_0x240c20);}exports[_0x49c4('0x4b')]=function(_0x1550ce,_0x3936d3,_0x3d944c,_0x17ef75,_0x2644c0,_0x156748){var _0x25d174,_0x1e0b4f,_0x1856be,_0x5b822f;_0x156748['remoteUri']=intUtil[_0x49c4('0x4c')](_0x156748[_0x49c4('0x1f')]);if(_0x2644c0&&_0x2644c0['monitor_format']){logger['info'](_0x49c4('0x4d'),'Recording\x20is\x20enabled!');_0x3936d3['recordingURL']=util[_0x49c4('0x26')](_0x49c4('0x4e'),_0x156748[_0x49c4('0x4f')],_0x3936d3[_0x49c4('0x50')],md5(_0x3936d3[_0x49c4('0x50')]));}else{_0x3936d3[_0x49c4('0x51')]='';}return getConnection(_0x156748)[_0x49c4('0x23')](function(_0x50798e){_0x5b822f=_0x50798e;return getUser(_0x156748,_0x17ef75[_0x49c4('0x52')],_0x5b822f);})[_0x49c4('0x23')](function(_0x207572){_0x25d174=_0x207572;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x25d174['id']);return getEndUser(_0x156748,_0x3936d3[_0x49c4('0x54')],_0x3936d3['calleridnum'],_0x5b822f);})['then'](function(_0x1ef0c1){_0x1e0b4f=_0x1ef0c1;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0x1e0b4f['id']);return createTicket(_0x156748,_0x25d174,_0x1e0b4f,_0x3d944c,_0x3936d3,_0x3d944c[_0x49c4('0x56')],_0x5b822f);})[_0x49c4('0x23')](function(_0x6b2592){_0x1856be=_0x6b2592;logger[_0x49c4('0x17')]('Ticket\x20created!');logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x1856be['id']);var _0x4ba4eb=util[_0x49c4('0x26')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x156748[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x1856be['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x4d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x17ef75[_0x49c4('0x15')]),'trigger:browser:url',{'uri':_0x4ba4eb});})[_0x49c4('0x28')](function(_0x27b9c2){logger['error'](_0x49c4('0x4d'),JSON[_0x49c4('0x2c')](_0x27b9c2));});};exports['outbound']=function(_0x39c455,_0x42e0e6,_0x4f50bf,_0x4dc54d,_0x589484,_0x513879,_0xc43386){var _0x54947d,_0xb20a5d,_0x32f344,_0x515240;_0x513879[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x513879['remoteUri']);_0x513879[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x513879[_0x49c4('0x4f')]);if(_0xc43386&&_0xc43386[_0x49c4('0x5b')]&&_0xc43386['recordingFormat']!==_0x49c4('0x5c')){logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x5e'));_0x42e0e6['recordingURL']=util[_0x49c4('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513879['serverUrl'],_0x42e0e6['uniqueid'],md5(_0x42e0e6['uniqueid']));}return getConnection(_0x513879)[_0x49c4('0x23')](function(_0x32eaef){_0x515240=_0x32eaef;return getUser(_0x513879,_0x4dc54d[_0x49c4('0x52')],_0x515240);})[_0x49c4('0x23')](function(_0x5b056e){_0x54947d=_0x5b056e;logger['info'](_0x49c4('0x53'),_0x54947d['id']);return getEndUser(_0x513879,_0x42e0e6[_0x49c4('0x5f')],_0x42e0e6[_0x49c4('0x60')],_0x515240);})[_0x49c4('0x23')](function(_0x102c15){_0xb20a5d=_0x102c15;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0xb20a5d['id']);return createTicket(_0x513879,_0x54947d,_0xb20a5d,_0x4f50bf,_0x42e0e6,_0x4f50bf[_0x49c4('0x56')],_0x515240);})['then'](function(_0x2276db){_0x32f344=_0x2276db;logger['info'](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x32f344['id']);var _0x1ea1b4=util[_0x49c4('0x26')](_0x49c4('0x62'),_0x513879[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x32f344['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x4dc54d[_0x49c4('0x15')]),_0x49c4('0x63'),{'uri':_0x1ea1b4});})[_0x49c4('0x28')](function(_0x371e49){logger[_0x49c4('0x2a')]('[OUTBOUND]',JSON['stringify'](_0x371e49));});};exports[_0x49c4('0x64')]=function(_0x16b3e8,_0x4af680,_0x1a15f3,_0x38ad50,_0x2939fd,_0x16e7b1){var _0x4d6aaa,_0x5a14a5,_0x4a85d4,_0x2e90d8;_0x16e7b1[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x1f')]);_0x16e7b1[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x4f')]);if(_0x2939fd&&_0x2939fd[_0x49c4('0x65')]){logger[_0x49c4('0x17')]('['+_0x4af680['lastevent'][_0x49c4('0x66')]()+']',_0x49c4('0x5e'));_0x4af680[_0x49c4('0x51')]=util['format'](_0x49c4('0x4e'),_0x16e7b1[_0x49c4('0x4f')],_0x4af680[_0x49c4('0x50')],md5(_0x4af680[_0x49c4('0x50')]));}else{_0x4af680[_0x49c4('0x51')]='';}return getConnection(_0x16e7b1)[_0x49c4('0x23')](function(_0x35fa39){_0x2e90d8=_0x35fa39;return getUser(_0x16e7b1,'',_0x2e90d8);})[_0x49c4('0x23')](function(_0x4ba198){_0x4d6aaa=_0x4ba198;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x4d6aaa['id']);return getEndUser(_0x16e7b1,_0x4af680[_0x49c4('0x54')],_0x4af680[_0x49c4('0x67')],_0x2e90d8);})[_0x49c4('0x23')](function(_0x4a204d){_0x5a14a5=_0x4a204d;logger['info'](_0x49c4('0x55'),_0x5a14a5['id']);return createTicket(_0x16e7b1,_0x4d6aaa,_0x5a14a5,_0x1a15f3,_0x4af680,_0x1a15f3['Fields'],_0x2e90d8);})[_0x49c4('0x23')](function(_0x558880){_0x4a85d4=_0x558880;logger[_0x49c4('0x17')](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x4a85d4['id']);})['catch'](function(_0x123060){logger[_0x49c4('0x2a')]('['+_0x4af680[_0x49c4('0x68')][_0x49c4('0x66')]()+']',JSON[_0x49c4('0x2c')](_0x123060));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff