// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x8043=['destcalleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','util','ioredis','../../../../config/environment','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','%s/search.json','count','Agent\x20found!','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','results','length','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','debug','[HTTP]','stringify','GET','map','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variableName','customVariable','name','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname'];(function(_0x3fc3ad,_0x3beea){var _0x1ad7f2=function(_0x224e19){while(--_0x224e19){_0x3fc3ad['push'](_0x3fc3ad['shift']());}};_0x1ad7f2(++_0x3beea);}(_0x8043,0x1ab));var _0x3804=function(_0x2cc711,_0x300328){_0x2cc711=_0x2cc711-0x0;var _0x31a52e=_0x8043[_0x2cc711];return _0x31a52e;};'use strict';var _=require(_0x3804('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0x3804('0x1'));var Redis=require(_0x3804('0x2'));var intUtil=require('./util');var config=require(_0x3804('0x3'));var logger=require('../../../../config/logger')(_0x3804('0x4'));config[_0x3804('0x5')]=_[_0x3804('0x6')](config[_0x3804('0x5')],{'host':'localhost','port':0x18eb});var io=require(_0x3804('0x7'))(new Redis(config[_0x3804('0x5')]));function emit(_0x18f35d,_0x356fd6,_0x7a2d1c){io['to'](_0x18f35d)[_0x3804('0x8')](_0x356fd6,_0x7a2d1c);}var headers={'Content-Type':'application/json','Accept':_0x3804('0x9')};function getTicket(_0x513c60,_0x37d6cb,_0x18d6c1,_0x3a5ac5,_0xbe2ca6){logger[_0x3804('0xa')](_0x3804('0xb'));return request({'uri':util[_0x3804('0xc')](_0x3804('0xd'),_0x513c60[_0x3804('0xe')]),'method':_0x3804('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x18d6c1['id'],'submitter_id':_0x37d6cb?_0x37d6cb['id']:undefined,'assignee_id':_0x37d6cb?_0x37d6cb['id']:undefined,'tags':getTags(_0x3a5ac5['Tags'],'name'),'subject':intUtil[_0x3804('0x10')](_0x3a5ac5[_0x3804('0x11')],_0xbe2ca6,'\x20'),'description':intUtil[_0x3804('0x10')](_0x3a5ac5[_0x3804('0x12')],_0xbe2ca6,'\x0a'),'comment':{'public':![],'body':intUtil[_0x3804('0x10')](_0x3a5ac5[_0x3804('0x12')],_0xbe2ca6,'\x0a')}},getCustomFields(_0x3a5ac5[_0x3804('0x13')],_0xbe2ca6))}})[_0x3804('0x14')](function(_0x206cba){logger[_0x3804('0xa')](_0x3804('0x15'));return _0x206cba[_0x3804('0x16')];});}function getUser(_0x248dd6,_0x19f024){if(intUtil['validateEmail'](_0x19f024)){logger[_0x3804('0xa')]('Getting\x20agent\x20with\x20email',_0x19f024);return request({'uri':util[_0x3804('0xc')](_0x3804('0x17'),_0x248dd6[_0x3804('0xe')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x19f024)}})[_0x3804('0x14')](function(_0x5a033){if(_0x5a033[_0x3804('0x18')]){logger[_0x3804('0xa')](_0x3804('0x19'));return _[_0x3804('0x1a')](_0x5a033['results'],{'email':_0x19f024,'role':'agent'});}else{logger[_0x3804('0xa')](_0x3804('0x1b'));return request({'uri':util[_0x3804('0xc')](_0x3804('0x1c'),_0x248dd6[_0x3804('0xe')])})['then'](function(_0x49459b){logger[_0x3804('0xa')](_0x3804('0x1d'));return _0x49459b['user'];});}});}else{logger[_0x3804('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x3804('0x1c'),_0x248dd6['remoteUri'])})['then'](function(_0x5a4123){logger['info'](_0x3804('0x1d'));return _0x5a4123['user'];});}}function getEndUser(_0xe5feb7,_0x2ec34e,_0x19d32e){logger[_0x3804('0xa')]('Searching\x20enduser\x20with\x20phone',_0x19d32e);return request({'uri':util[_0x3804('0xc')](_0x3804('0x17'),_0xe5feb7[_0x3804('0xe')]),'qs':{'query':util[_0x3804('0xc')]('type:user\x20role:end-user\x20phone:%s',_0x19d32e)}})[_0x3804('0x14')](function(_0x5e99d3){var _0x373b73;if(_0x5e99d3[_0x3804('0x1e')][_0x3804('0x1f')]){_0x5e99d3[_0x3804('0x1e')]=_[_0x3804('0x20')](_0x5e99d3[_0x3804('0x1e')],{'suspended':![],'role':_0x3804('0x21')});if(_0x5e99d3[_0x3804('0x1e')][_0x3804('0x1f')]){_0x373b73=_[_0x3804('0x22')](_0x5e99d3['results']);}}if(_0x373b73){logger[_0x3804('0xa')]('Enduser\x20found!');return _0x373b73;}else{logger[_0x3804('0xa')](_0x3804('0x23'));return request({'uri':util[_0x3804('0xc')](_0x3804('0x24'),_0xe5feb7['remoteUri']),'method':_0x3804('0xf'),'body':{'user':{'role':_0x3804('0x21'),'name':util['format']('Caller\x20-\x20%s',_0x2ec34e||_0x19d32e),'phone':_0x19d32e}}})[_0x3804('0x14')](function(_0x4d4ffa){logger[_0x3804('0xa')](_0x3804('0x25'));return _0x4d4ffa['user'];});}});}function getAuth(_0x2bc997){var _0x16a8bd;if(_0x2bc997[_0x3804('0x26')]===_0x3804('0x27')){_0x16a8bd=util[_0x3804('0xc')](_0x3804('0x28'),_0x2bc997[_0x3804('0x29')],_0x2bc997['password']);}else if(_0x2bc997['authType']==='token'){_0x16a8bd=util[_0x3804('0xc')](_0x3804('0x2a'),_0x2bc997[_0x3804('0x29')],_0x2bc997[_0x3804('0x2b')]);}return util[_0x3804('0xc')](_0x3804('0x2c'),new Buffer(_0x16a8bd)[_0x3804('0x2d')]('base64'));}function request(_0x441a7d){logger[_0x3804('0x2e')](_0x3804('0x2f'),JSON[_0x3804('0x30')](_0x441a7d));return rp(_[_0x3804('0x6')](_0x441a7d,{'method':_0x3804('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x5697d5,_0x5309bc){var _0x233159=[];if(_0x5697d5&&_0x5697d5[_0x3804('0x1f')]>0x0){_0x233159=_[_0x3804('0x32')](_0x5697d5,_0x5309bc);}return _0x233159;}function getCustomFields(_0x1d59bf,_0x36f0ee){var _0x5c3aaa=[];var _0x554bd5={'custom_fields':[]};if(_0x1d59bf['length']>0x0){_['forEach'](_0x1d59bf,function(_0x5057b2){if(_['includes']([_0x3804('0x33'),_0x3804('0x34')],_0x5057b2[_0x3804('0x35')])&&_0x5057b2[_0x3804('0x36')]&&!_0x5057b2[_0x3804('0x37')]){_0x554bd5[_0x5057b2['nameField'][_0x3804('0x38')]()]=_0x5057b2[_0x3804('0x39')][_0x3804('0x2d')]();}else if(_['includes']([_0x3804('0x33'),_0x3804('0x34')],_0x5057b2[_0x3804('0x35')])&&_0x5057b2[_0x3804('0x3a')]&&_0x5057b2[_0x3804('0x37')]){_0x554bd5[_0x3804('0x3b')][_0x3804('0x3c')]({'id':_0x5057b2[_0x3804('0x3a')],'value':_0x5057b2[_0x3804('0x39')]['toString']()});}else if(_0x5057b2[_0x3804('0x35')]==='variable'&&_0x5057b2[_0x3804('0x3d')]&&_0x5057b2[_0x3804('0x3a')]&&_0x5057b2['customField']){_0x36f0ee[_0x5057b2[_0x3804('0x3d')]]&&_0x554bd5[_0x3804('0x3b')][_0x3804('0x3c')]({'id':_0x5057b2[_0x3804('0x3a')],'value':_0x36f0ee[_0x5057b2[_0x3804('0x3d')]][_0x3804('0x2d')]()});}else if(_0x5057b2[_0x3804('0x35')]===_0x3804('0x3e')&&_0x5057b2['Variable']&&_0x5057b2['Variable'][_0x3804('0x3f')]&&_0x5057b2[_0x3804('0x3a')]&&_0x5057b2[_0x3804('0x37')]){_0x36f0ee[_0x5057b2[_0x3804('0x40')][_0x3804('0x3f')][_0x3804('0x38')]()]&&_0x554bd5['custom_fields'][_0x3804('0x3c')]({'id':_0x5057b2[_0x3804('0x3a')],'value':_0x36f0ee[_0x5057b2[_0x3804('0x40')][_0x3804('0x3f')]['toLowerCase']()][_0x3804('0x2d')]()});}});}return _0x554bd5;}exports[_0x3804('0x41')]=function(_0x19ec7a,_0x3aa5ca,_0x26cee7,_0x4bd2ca,_0x3e61a5,_0x4f59b9){var _0x3b6824,_0x1baa30;_0x4f59b9[_0x3804('0xe')]=intUtil[_0x3804('0x42')](_0x4f59b9['remoteUri']);_0x4f59b9[_0x3804('0x43')]=intUtil['stripTrailingSlash'](_0x4f59b9[_0x3804('0x43')]);if(_0x3e61a5&&_0x3e61a5[_0x3804('0x44')]){logger[_0x3804('0xa')](_0x3804('0x45'),'Recording\x20is\x20enabled!');_0x3aa5ca[_0x3804('0x46')]=util[_0x3804('0xc')](_0x3804('0x47'),_0x4f59b9[_0x3804('0x43')],_0x3aa5ca[_0x3804('0x48')],md5(_0x3aa5ca['uniqueid']));}else{_0x3aa5ca[_0x3804('0x46')]='';}headers[_0x3804('0x49')]=getAuth(_0x4f59b9);return getUser(_0x4f59b9,_0x4bd2ca['email'])['then'](function(_0x1e8874){_0x3b6824=_0x1e8874;logger[_0x3804('0xa')](_0x3804('0x4a'),_0x3b6824['id']);return getEndUser(_0x4f59b9,_0x3aa5ca[_0x3804('0x4b')],_0x3aa5ca[_0x3804('0x4c')]);})[_0x3804('0x14')](function(_0x35047d){_0x1baa30=_0x35047d;logger[_0x3804('0xa')](_0x3804('0x4d'),_0x1baa30['id']);return getTicket(_0x4f59b9,_0x3b6824,_0x1baa30,_0x26cee7,_0x3aa5ca);})['then'](function(_0x401798){if(_0x401798){logger[_0x3804('0xa')]('The\x20Ticket\x20ID\x20is:',_0x401798['id']);switch(_0x4f59b9['type']){case'integrationTab':logger[_0x3804('0xa')]('[QUEUE]',_0x3804('0x4e'));return request({'uri':util['format'](_0x3804('0x4f'),_0x4f59b9[_0x3804('0xe')],_0x3b6824['id'],_0x401798['id']),'method':'POST'});case _0x3804('0x50'):logger['info'](_0x3804('0x45'),_0x3804('0x51'));emit(util[_0x3804('0xc')](_0x3804('0x52'),_0x4bd2ca[_0x3804('0x3f')]),_0x3804('0x53'),{'uri':util['format'](_0x3804('0x54'),_0x4f59b9['remoteUri'][_0x3804('0x55')](_0x3804('0x56'),''),_0x401798['id'])});break;default:logger['error'](_0x3804('0x45'),_0x3804('0x57'));}}})[_0x3804('0x58')](function(_0x18c18a){logger[_0x3804('0x59')](_0x3804('0x5a'),util[_0x3804('0x5b')](_0x18c18a,{'showHidden':!![],'depth':null}));});};exports[_0x3804('0x5c')]=function(_0x20b021,_0x2eed1d,_0x1f9f94,_0x63e712,_0xc129f,_0x119b5e,_0x42c3f6){var _0x130666,_0x27858c;_0x119b5e[_0x3804('0xe')]=intUtil[_0x3804('0x42')](_0x119b5e[_0x3804('0xe')]);_0x119b5e['serverUrl']=intUtil[_0x3804('0x42')](_0x119b5e[_0x3804('0x43')]);if(_0x42c3f6&&_0x42c3f6[_0x3804('0x5d')]&&_0x42c3f6[_0x3804('0x5d')]!==_0x3804('0x5e')){logger[_0x3804('0xa')](_0x3804('0x5f'),'Recording\x20is\x20enabled!');_0x2eed1d[_0x3804('0x46')]=util[_0x3804('0xc')](_0x3804('0x47'),_0x119b5e['serverUrl'],_0x2eed1d[_0x3804('0x48')],md5(_0x2eed1d[_0x3804('0x48')]));}headers[_0x3804('0x49')]=getAuth(_0x119b5e);return getUser(_0x119b5e,_0x63e712[_0x3804('0x60')])[_0x3804('0x14')](function(_0x102e77){_0x130666=_0x102e77;logger[_0x3804('0xa')](_0x3804('0x4a'),_0x130666['id']);return getEndUser(_0x119b5e,_0x2eed1d[_0x3804('0x61')],_0x2eed1d[_0x3804('0x62')]);})[_0x3804('0x14')](function(_0x57a6d3){_0x27858c=_0x57a6d3;logger[_0x3804('0xa')](_0x3804('0x4d'),_0x27858c['id']);return getTicket(_0x119b5e,_0x130666,_0x27858c,_0x1f9f94,_0x2eed1d);})[_0x3804('0x14')](function(_0xc055dc){if(_0xc055dc){logger[_0x3804('0xa')](_0x3804('0x63'),_0xc055dc['id']);switch(_0x119b5e[_0x3804('0x35')]){case _0x3804('0x64'):logger['info']('[OUTBOUND]',_0x3804('0x4e'));return request({'uri':util['format'](_0x3804('0x4f'),_0x119b5e['remoteUri'],_0x130666['id'],_0xc055dc['id']),'method':_0x3804('0xf')});case'newTab':logger[_0x3804('0xa')](_0x3804('0x5f'),_0x3804('0x51'));emit(util['format']('user:%s',_0x63e712[_0x3804('0x3f')]),_0x3804('0x53'),{'uri':util[_0x3804('0xc')](_0x3804('0x54'),_0x119b5e[_0x3804('0xe')]['replace'](_0x3804('0x56'),''),_0xc055dc['id'])});break;default:logger[_0x3804('0x59')](_0x3804('0x5f'),_0x3804('0x57'));}}})[_0x3804('0x58')](function(_0x5f4e50){logger[_0x3804('0x59')](_0x3804('0x65'),util['inspect'](_0x5f4e50,{'showHidden':!![],'depth':null}));});};exports[_0x3804('0x66')]=function(_0x16c580,_0x476a4e,_0x4a026e,_0x512287,_0x44b18d,_0x524678){var _0x2ad8c1,_0x5af728;_0x524678[_0x3804('0xe')]=intUtil[_0x3804('0x42')](_0x524678[_0x3804('0xe')]);_0x524678[_0x3804('0x43')]=intUtil[_0x3804('0x42')](_0x524678[_0x3804('0x43')]);if(_0x44b18d&&_0x44b18d[_0x3804('0x44')]){logger['info']('['+_0x476a4e['lastevent'][_0x3804('0x67')]()+']','Recording\x20is\x20enabled!');_0x476a4e['recordingURL']=util['format'](_0x3804('0x47'),_0x524678['serverUrl'],_0x476a4e['uniqueid'],md5(_0x476a4e['uniqueid']));}else{_0x476a4e[_0x3804('0x46')]='';}headers[_0x3804('0x49')]=getAuth(_0x524678);return getUser(_0x524678)[_0x3804('0x14')](function(_0x501d63){_0x2ad8c1=_0x501d63;logger['info']('The\x20User\x20ID\x20is:',_0x2ad8c1['id']);return getEndUser(_0x524678,_0x476a4e[_0x3804('0x4b')],_0x476a4e[_0x3804('0x4c')]);})['then'](function(_0xd83339){_0x5af728=_0xd83339;logger[_0x3804('0xa')](_0x3804('0x4d'),_0x5af728['id']);return getTicket(_0x524678,_0x2ad8c1,_0x5af728,_0x4a026e,_0x476a4e);})[_0x3804('0x14')](function(_0x3073d6){if(_0x3073d6){logger[_0x3804('0xa')](_0x3804('0x63'),_0x3073d6['id']);}})[_0x3804('0x58')](function(_0x5da3b8){logger['error']('['+_0x476a4e['lastevent'][_0x3804('0x67')]()+']'+_0x3804('0x68'),util['inspect'](_0x5da3b8,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xe22e=['uniqueid','destcalleridname','destcalleridnum','%s/agent/tickets/%s','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','monitor_format','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis','./util','redis','defaults','localhost','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','name','getString','Descriptions','Fields','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','%s/users.json','POST','Enduser\x20created.','user','authType','password','%s:%s','username','%s/token:%s','token','toString','debug','[HTTP]','stringify','GET','map','forEach','picklist','type','nameField','toLowerCase','content','includes','string','idField','custom_fields','push','variable','variableName','customField','customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x30bd4d,_0x50eb60){var _0x306915=function(_0x5ae782){while(--_0x5ae782){_0x30bd4d['push'](_0x30bd4d['shift']());}};_0x306915(++_0x50eb60);}(_0xe22e,0x15e));var _0xee22=function(_0x2382b7,_0x271ef2){_0x2382b7=_0x2382b7-0x0;var _0x4ea157=_0xe22e[_0x2382b7];return _0x4ea157;};'use strict';var _=require(_0xee22('0x0'));var rp=require('request-promise');var md5=require(_0xee22('0x1'));var util=require(_0xee22('0x2'));var Redis=require(_0xee22('0x3'));var intUtil=require(_0xee22('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('zendesk');config[_0xee22('0x5')]=_[_0xee22('0x6')](config[_0xee22('0x5')],{'host':_0xee22('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xee22('0x5')]));function emit(_0x40fcbc,_0x39de4b,_0x1b611f){io['to'](_0x40fcbc)[_0xee22('0x8')](_0x39de4b,_0x1b611f);}var headers={'Content-Type':'application/json','Accept':_0xee22('0x9')};function getTicket(_0x4b1f65,_0x48d047,_0x27e56f,_0x3a2570,_0x28877a){logger[_0xee22('0xa')](_0xee22('0xb'));return request({'uri':util[_0xee22('0xc')](_0xee22('0xd'),_0x4b1f65[_0xee22('0xe')]),'method':'POST','body':{'ticket':_[_0xee22('0xf')]({'requester_id':_0x27e56f['id'],'submitter_id':_0x48d047?_0x48d047['id']:undefined,'assignee_id':_0x48d047?_0x48d047['id']:undefined,'tags':getTags(_0x3a2570['Tags'],_0xee22('0x10')),'subject':intUtil['getString'](_0x3a2570['Subjects'],_0x28877a,'\x20'),'description':intUtil[_0xee22('0x11')](_0x3a2570[_0xee22('0x12')],_0x28877a,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x3a2570[_0xee22('0x12')],_0x28877a,'\x0a')}},getCustomFields(_0x3a2570[_0xee22('0x13')],_0x28877a))}})[_0xee22('0x14')](function(_0x4d27cd){logger[_0xee22('0xa')]('Ticket\x20created!');return _0x4d27cd[_0xee22('0x15')];});}function getUser(_0xa2013b,_0x2ae845){if(intUtil[_0xee22('0x16')](_0x2ae845)){logger[_0xee22('0xa')](_0xee22('0x17'),_0x2ae845);return request({'uri':util[_0xee22('0xc')](_0xee22('0x18'),_0xa2013b['remoteUri']),'qs':{'query':util[_0xee22('0xc')](_0xee22('0x19'),_0x2ae845)}})['then'](function(_0x49b008){if(_0x49b008[_0xee22('0x1a')]){logger[_0xee22('0xa')]('Agent\x20found!');return _[_0xee22('0x1b')](_0x49b008[_0xee22('0x1c')],{'email':_0x2ae845,'role':_0xee22('0x1d')});}else{logger[_0xee22('0xa')](_0xee22('0x1e'));return request({'uri':util[_0xee22('0xc')]('%s/users/me.json',_0xa2013b[_0xee22('0xe')])})['then'](function(_0x3f3a6f){logger[_0xee22('0xa')]('Admin\x20account\x20selected.');return _0x3f3a6f['user'];});}});}else{logger[_0xee22('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/users/me.json',_0xa2013b[_0xee22('0xe')])})['then'](function(_0x4194c2){logger['info'](_0xee22('0x1f'));return _0x4194c2['user'];});}}function getEndUser(_0x4715d5,_0x3e72e5,_0x4bd62a){logger[_0xee22('0xa')](_0xee22('0x20'),_0x4bd62a);return request({'uri':util['format'](_0xee22('0x18'),_0x4715d5[_0xee22('0xe')]),'qs':{'query':util['format'](_0xee22('0x21'),_0x4bd62a)}})[_0xee22('0x14')](function(_0x9e7744){var _0x183d62;if(_0x9e7744['results'][_0xee22('0x22')]){_0x9e7744[_0xee22('0x1c')]=_[_0xee22('0x23')](_0x9e7744[_0xee22('0x1c')],{'suspended':![],'role':_0xee22('0x24')});if(_0x9e7744[_0xee22('0x1c')][_0xee22('0x22')]){_0x183d62=_[_0xee22('0x25')](_0x9e7744[_0xee22('0x1c')]);}}if(_0x183d62){logger[_0xee22('0xa')](_0xee22('0x26'));return _0x183d62;}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0xee22('0x27'),_0x4715d5['remoteUri']),'method':_0xee22('0x28'),'body':{'user':{'role':_0xee22('0x24'),'name':util[_0xee22('0xc')]('Caller\x20-\x20%s',_0x3e72e5||_0x4bd62a),'phone':_0x4bd62a}}})[_0xee22('0x14')](function(_0x4b0a3b){logger[_0xee22('0xa')](_0xee22('0x29'));return _0x4b0a3b[_0xee22('0x2a')];});}});}function getAuth(_0x385c11){var _0x1625bf;if(_0x385c11[_0xee22('0x2b')]===_0xee22('0x2c')){_0x1625bf=util[_0xee22('0xc')](_0xee22('0x2d'),_0x385c11[_0xee22('0x2e')],_0x385c11[_0xee22('0x2c')]);}else if(_0x385c11[_0xee22('0x2b')]==='token'){_0x1625bf=util[_0xee22('0xc')](_0xee22('0x2f'),_0x385c11[_0xee22('0x2e')],_0x385c11[_0xee22('0x30')]);}return util[_0xee22('0xc')]('Basic\x20%s',new Buffer(_0x1625bf)[_0xee22('0x31')]('base64'));}function request(_0x16cb26){logger[_0xee22('0x32')](_0xee22('0x33'),JSON[_0xee22('0x34')](_0x16cb26));return rp(_['defaults'](_0x16cb26,{'method':_0xee22('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x437371,_0x5159db){var _0x1e7978=[];if(_0x437371&&_0x437371['length']>0x0){_0x1e7978=_[_0xee22('0x36')](_0x437371,_0x5159db);}return _0x1e7978;}function getCustomFields(_0x3253d0,_0x56d110){var _0x388ace=[];var _0xed2ff1={'custom_fields':[]};if(_0x3253d0[_0xee22('0x22')]>0x0){_[_0xee22('0x37')](_0x3253d0,function(_0x379228){if(_['includes'](['string',_0xee22('0x38')],_0x379228[_0xee22('0x39')])&&_0x379228[_0xee22('0x3a')]&&!_0x379228['customField']){_0xed2ff1[_0x379228['nameField'][_0xee22('0x3b')]()]=_0x379228[_0xee22('0x3c')]['toString']();}else if(_[_0xee22('0x3d')]([_0xee22('0x3e'),_0xee22('0x38')],_0x379228[_0xee22('0x39')])&&_0x379228[_0xee22('0x3f')]&&_0x379228['customField']){_0xed2ff1[_0xee22('0x40')][_0xee22('0x41')]({'id':_0x379228['idField'],'value':_0x379228[_0xee22('0x3c')]['toString']()});}else if(_0x379228['type']===_0xee22('0x42')&&_0x379228[_0xee22('0x43')]&&_0x379228['idField']&&_0x379228[_0xee22('0x44')]){_0x56d110[_0x379228['variableName']]&&_0xed2ff1['custom_fields'][_0xee22('0x41')]({'id':_0x379228[_0xee22('0x3f')],'value':_0x56d110[_0x379228[_0xee22('0x43')]][_0xee22('0x31')]()});}else if(_0x379228[_0xee22('0x39')]===_0xee22('0x45')&&_0x379228[_0xee22('0x46')]&&_0x379228['Variable'][_0xee22('0x10')]&&_0x379228[_0xee22('0x3f')]&&_0x379228[_0xee22('0x44')]){_0x56d110[_0x379228['Variable']['name']['toLowerCase']()]&&_0xed2ff1['custom_fields'][_0xee22('0x41')]({'id':_0x379228['idField'],'value':_0x56d110[_0x379228[_0xee22('0x46')][_0xee22('0x10')]['toLowerCase']()][_0xee22('0x31')]()});}});}return _0xed2ff1;}exports[_0xee22('0x47')]=function(_0x5e3f59,_0x2a9252,_0x2effeb,_0x568012,_0x4119c9,_0x3e30c6){var _0x175104,_0x439c21;_0x3e30c6[_0xee22('0xe')]=intUtil[_0xee22('0x48')](_0x3e30c6[_0xee22('0xe')]);_0x3e30c6['serverUrl']=intUtil[_0xee22('0x48')](_0x3e30c6[_0xee22('0x49')]);if(_0x4119c9&&_0x4119c9['monitor_format']){logger[_0xee22('0xa')](_0xee22('0x4a'),_0xee22('0x4b'));_0x2a9252['recordingURL']=util[_0xee22('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e30c6[_0xee22('0x49')],_0x2a9252['uniqueid'],md5(_0x2a9252['uniqueid']));}else{_0x2a9252[_0xee22('0x4c')]='';}headers[_0xee22('0x4d')]=getAuth(_0x3e30c6);return getUser(_0x3e30c6,_0x568012[_0xee22('0x4e')])[_0xee22('0x14')](function(_0x1bdd07){_0x175104=_0x1bdd07;logger[_0xee22('0xa')](_0xee22('0x4f'),_0x175104['id']);return getEndUser(_0x3e30c6,_0x2a9252[_0xee22('0x50')],_0x2a9252[_0xee22('0x51')]);})['then'](function(_0x5c6f42){_0x439c21=_0x5c6f42;logger[_0xee22('0xa')](_0xee22('0x52'),_0x439c21['id']);return getTicket(_0x3e30c6,_0x175104,_0x439c21,_0x2effeb,_0x2a9252);})[_0xee22('0x14')](function(_0x233b8b){if(_0x233b8b){logger[_0xee22('0xa')](_0xee22('0x53'),_0x233b8b['id']);switch(_0x3e30c6[_0xee22('0x39')]){case _0xee22('0x54'):logger['info'](_0xee22('0x4a'),_0xee22('0x55'));return request({'uri':util[_0xee22('0xc')](_0xee22('0x56'),_0x3e30c6['remoteUri'],_0x175104['id'],_0x233b8b['id']),'method':_0xee22('0x28')});case _0xee22('0x57'):logger[_0xee22('0xa')](_0xee22('0x4a'),_0xee22('0x58'));emit(util['format'](_0xee22('0x59'),_0x568012['name']),_0xee22('0x5a'),{'uri':util['format']('%s/agent/tickets/%s',_0x3e30c6['remoteUri']['replace'](_0xee22('0x5b'),''),_0x233b8b['id'])});break;default:logger[_0xee22('0x5c')](_0xee22('0x4a'),_0xee22('0x5d'));}}})[_0xee22('0x5e')](function(_0x2a410e){logger[_0xee22('0x5c')](_0xee22('0x5f'),util[_0xee22('0x60')](_0x2a410e,{'showHidden':!![],'depth':null}));});};exports[_0xee22('0x61')]=function(_0x224f3b,_0x30fd1f,_0x3e3642,_0xe059d9,_0x3cc9fb,_0x4cd32c,_0x2030df){var _0x3a9220,_0x4e9fb1;_0x4cd32c[_0xee22('0xe')]=intUtil[_0xee22('0x48')](_0x4cd32c[_0xee22('0xe')]);_0x4cd32c[_0xee22('0x49')]=intUtil[_0xee22('0x48')](_0x4cd32c[_0xee22('0x49')]);if(_0x2030df&&_0x2030df[_0xee22('0x62')]&&_0x2030df[_0xee22('0x62')]!==_0xee22('0x63')){logger[_0xee22('0xa')](_0xee22('0x64'),'Recording\x20is\x20enabled!');_0x30fd1f['recordingURL']=util[_0xee22('0xc')](_0xee22('0x65'),_0x4cd32c['serverUrl'],_0x30fd1f[_0xee22('0x66')],md5(_0x30fd1f[_0xee22('0x66')]));}headers[_0xee22('0x4d')]=getAuth(_0x4cd32c);return getUser(_0x4cd32c,_0xe059d9[_0xee22('0x4e')])[_0xee22('0x14')](function(_0x45ec6b){_0x3a9220=_0x45ec6b;logger[_0xee22('0xa')](_0xee22('0x4f'),_0x3a9220['id']);return getEndUser(_0x4cd32c,_0x30fd1f[_0xee22('0x67')],_0x30fd1f[_0xee22('0x68')]);})['then'](function(_0x2623e5){_0x4e9fb1=_0x2623e5;logger[_0xee22('0xa')](_0xee22('0x52'),_0x4e9fb1['id']);return getTicket(_0x4cd32c,_0x3a9220,_0x4e9fb1,_0x3e3642,_0x30fd1f);})[_0xee22('0x14')](function(_0x5408d2){if(_0x5408d2){logger[_0xee22('0xa')](_0xee22('0x53'),_0x5408d2['id']);switch(_0x4cd32c[_0xee22('0x39')]){case _0xee22('0x54'):logger[_0xee22('0xa')](_0xee22('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xee22('0xc')](_0xee22('0x56'),_0x4cd32c[_0xee22('0xe')],_0x3a9220['id'],_0x5408d2['id']),'method':_0xee22('0x28')});case _0xee22('0x57'):logger['info'](_0xee22('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xee22('0xc')]('user:%s',_0xe059d9[_0xee22('0x10')]),_0xee22('0x5a'),{'uri':util[_0xee22('0xc')](_0xee22('0x69'),_0x4cd32c['remoteUri'][_0xee22('0x6a')]('/api/v2',''),_0x5408d2['id'])});break;default:logger[_0xee22('0x5c')](_0xee22('0x64'),_0xee22('0x5d'));}}})[_0xee22('0x5e')](function(_0x413630){logger[_0xee22('0x5c')](_0xee22('0x6b'),util[_0xee22('0x60')](_0x413630,{'showHidden':!![],'depth':null}));});};exports[_0xee22('0x6c')]=function(_0x4132f3,_0x23a704,_0x3b7536,_0x14f271,_0x57f7d1,_0x3eb0e6){var _0xef9c85,_0x2aa1c7;_0x3eb0e6[_0xee22('0xe')]=intUtil[_0xee22('0x48')](_0x3eb0e6[_0xee22('0xe')]);_0x3eb0e6[_0xee22('0x49')]=intUtil[_0xee22('0x48')](_0x3eb0e6[_0xee22('0x49')]);if(_0x57f7d1&&_0x57f7d1[_0xee22('0x6d')]){logger['info']('['+_0x23a704[_0xee22('0x6e')][_0xee22('0x6f')]()+']',_0xee22('0x4b'));_0x23a704['recordingURL']=util[_0xee22('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3eb0e6[_0xee22('0x49')],_0x23a704[_0xee22('0x66')],md5(_0x23a704[_0xee22('0x66')]));}else{_0x23a704[_0xee22('0x4c')]='';}headers['Authorization']=getAuth(_0x3eb0e6);return getUser(_0x3eb0e6)[_0xee22('0x14')](function(_0x31ca3a){_0xef9c85=_0x31ca3a;logger[_0xee22('0xa')](_0xee22('0x4f'),_0xef9c85['id']);return getEndUser(_0x3eb0e6,_0x23a704[_0xee22('0x50')],_0x23a704[_0xee22('0x51')]);})[_0xee22('0x14')](function(_0x27966e){_0x2aa1c7=_0x27966e;logger[_0xee22('0xa')](_0xee22('0x52'),_0x2aa1c7['id']);return getTicket(_0x3eb0e6,_0xef9c85,_0x2aa1c7,_0x3b7536,_0x23a704);})[_0xee22('0x14')](function(_0x445c61){if(_0x445c61){logger['info'](_0xee22('0x53'),_0x445c61['id']);}})[_0xee22('0x5e')](function(_0x35999e){logger[_0xee22('0x5c')]('['+_0x23a704[_0xee22('0x6e')]['toUpperCase']()+']'+_0xee22('0x70'),util[_0xee22('0x60')](_0x35999e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff