Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / xdr / agents.controller.js
index 0e1d07b..12358c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1be1=['destuniqueid','agentcalled','debug','called','error','[%s][agents][agentcalled]','isNil','[%s][agents][agentringnoanswer]','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','agentringnoanswerAt','now','lastevent','timeout','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','agentringnoanswer','abandoned','reason','holdtime','[%s][agents][agentconnect]','agentconnectAt','connectedlinename','connect','answered_elsewhere','answeredelsewheremembername','agentcomplete','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','transferuniqueid','origtransfereruniqueid','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','secondtransfereruniqueid','transfereeuniqueid','agententerreason','clone','calleridnum','calleridname','agentcalledAt','secondtransfererlinkedid','ATTENDED','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','indexOf','splice','agentcompleteAt','agent','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','./utils','info','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','queue','membername','interface','connectedlinenum','getVoiceQueueByName','then','type','agentacw','acw','acwtime','acwTimeout','CreateVoiceAgentReport','request'];(function(_0x31c410,_0x465c95){var _0x47b5c4=function(_0x307ba7){while(--_0x307ba7){_0x31c410['push'](_0x31c410['shift']());}};_0x47b5c4(++_0x465c95);}(_0x1be1,0x192));var _0x11be=function(_0x383b0e,_0x362b29){_0x383b0e=_0x383b0e-0x0;var _0x5070cf=_0x1be1[_0x383b0e];return _0x5070cf;};'use strict';var _=require('lodash');var util=require('util');var utils=require(_0x11be('0x0'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x33a55d,_0x5527b3){utils[_0x11be('0x1')](util[_0x11be('0x2')](_0x11be('0x3'),_0x33a55d[_0x11be('0x4')],_0x33a55d['channel'],_0x33a55d[_0x11be('0x5')],_0x33a55d[_0x11be('0x6')],_0x33a55d[_0x11be('0x7')],_0x33a55d['calleridnum'],_0x33a55d[_0x11be('0x8')],_0x33a55d['lastevent']));if(_0x33a55d[_0x11be('0x5')]){utils[_0x11be('0x9')](_0x33a55d[_0x11be('0x5')])[_0x11be('0xa')](function(_0x162eaa){if(_0x162eaa){_0x33a55d['type']=_0x162eaa[_0x11be('0xb')];_0x33a55d[_0x11be('0xc')]=_0x33a55d['agentcomplete']?_0x162eaa[_0x11be('0xd')]:![];_0x33a55d[_0x11be('0xe')]=_0x33a55d[_0x11be('0xc')]?_0x162eaa[_0x11be('0xf')]:0x0;}utils['request'](_0x11be('0x10'),_0x33a55d);});}else{utils[_0x11be('0x11')](_0x11be('0x10'),_0x33a55d);}if(_0x5527b3){delete transfers[_0x33a55d['uniqueid']];}else{delete agents[_0x33a55d[_0x11be('0x12')]];}}exports[_0x11be('0x13')]=function(_0x4ce3ae){try{utils[_0x11be('0x14')](util['format']('[%s][agents][agentcalled]',_0x4ce3ae['uniqueid']),_0x4ce3ae);agents[_0x4ce3ae['destuniqueid']]=_0x4ce3ae;agents[_0x4ce3ae['destuniqueid']]['agentcalledAt']=utils['now']();agents[_0x4ce3ae[_0x11be('0x12')]]['lastevent']=_0x11be('0x15');agents[_0x4ce3ae[_0x11be('0x12')]][_0x11be('0x8')]=null;agents[_0x4ce3ae[_0x11be('0x12')]]['connectedlinename']=null;utils[_0x11be('0x1')](util[_0x11be('0x2')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x4ce3ae[_0x11be('0x4')],agents[_0x4ce3ae[_0x11be('0x12')]][_0x11be('0x6')],_0x4ce3ae['destuniqueid']));}catch(_0x51ba82){utils[_0x11be('0x16')](util[_0x11be('0x2')](_0x11be('0x17'),_0x4ce3ae[_0x11be('0x4')]),_0x51ba82);}};exports['agentringnoanswer']=function(_0x12a5bd){try{if(!_[_0x11be('0x18')](agents[_0x12a5bd[_0x11be('0x12')]])){utils[_0x11be('0x14')](util[_0x11be('0x2')](_0x11be('0x19'),_0x12a5bd[_0x11be('0x4')]),_0x12a5bd);utils[_0x11be('0x1')](util[_0x11be('0x2')](_0x11be('0x1a'),_0x12a5bd['uniqueid'],agents[_0x12a5bd[_0x11be('0x12')]][_0x11be('0x6')],_0x12a5bd[_0x11be('0x12')]));agents[_0x12a5bd['destuniqueid']]['agentringnoanswer']=!![];agents[_0x12a5bd[_0x11be('0x12')]][_0x11be('0x1b')]=utils[_0x11be('0x1c')]();agents[_0x12a5bd['destuniqueid']][_0x11be('0x1d')]='timeout';agents[_0x12a5bd[_0x11be('0x12')]]['reason']=_0x11be('0x1e');agents[_0x12a5bd[_0x11be('0x12')]]['holdtime']=_0x12a5bd[_0x11be('0x1f')]?parseInt(_0x12a5bd[_0x11be('0x1f')])/0x3e8:0x0;agents[_0x12a5bd[_0x11be('0x12')]][_0x11be('0x20')]=0x0;unanswered[_0x11be('0x21')](_0x12a5bd[_0x11be('0x12')]);}}catch(_0xf5a6ac){utils[_0x11be('0x16')](util[_0x11be('0x2')]('[%s][agents][agentringnoanswer]',_0x12a5bd[_0x11be('0x4')]),_0xf5a6ac);}};exports['queuecallerabandon']=function(_0x182f6b){try{_[_0x11be('0x22')](agents,function(_0x510476,_0x584d4c){if(_0x510476[_0x11be('0x4')]==_0x182f6b[_0x11be('0x4')]&&!_[_0x11be('0x23')](unanswered,_0x510476[_0x11be('0x12')])){utils[_0x11be('0x1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=agents[_0x46764d[_0x11be('0x40')]][_0x11be('0x45')];transfers[_0x46764d[_0x11be('0x41')]][_0x11be('0x46')]=utils['now']();transfers[_0x46764d[_0x11be('0x41')]][_0x11be('0x2b')]=utils[_0x11be('0x1c')]();transfers[_0x46764d['transfereeuniqueid']][_0x11be('0x29')]=0x0;transfers[_0x46764d[_0x11be('0x41')]]['agententerreason']=0x2;}}else if(_0x46764d['secondtransfereruniqueid']==_0x46764d[_0x11be('0x47')]){if(!_[_0x11be('0x18')](agents[_0x46764d[_0x11be('0x3d')]])){utils[_0x11be('0x1')](util['format'](_0x11be('0x3f'),_0x46764d[_0x11be('0x3d')],agents[_0x46764d[_0x11be('0x3d')]][_0x11be('0x6')]));agents[_0x46764d[_0x11be('0x3d')]][_0x11be('0x38')]=!![];agents[_0x46764d[_0x11be('0x3d')]][_0x11be('0x39')]=_0x11be('0x48');agents[_0x46764d['origtransfereruniqueid']]['transferexten']=_0x46764d[_0x11be('0x49')];agents[_0x46764d[_0x11be('0x3d')]]['transferuniqueid']=_0x46764d[_0x11be('0x40')];}if(_0x46764d[_0x11be('0x4a')]&&agents[_0x46764d[_0x11be('0x4a')]]){agents[_0x46764d[_0x11be('0x4a')]][_0x11be('0x42')]=0x1;transfers[_0x46764d[_0x11be('0x4a')]]=_[_0x11be('0x43')](agents[_0x46764d['transfertargetuniqueid']]);transfers[_0x46764d['transfertargetuniqueid']][_0x11be('0x44')]=agents[_0x46764d[_0x11be('0x3d')]][_0x11be('0x44')];transfers[_0x46764d['transfertargetuniqueid']][_0x11be('0x45')]=agents[_0x46764d[_0x11be('0x3d')]][_0x11be('0x45')];transfers[_0x46764d[_0x11be('0x4a')]][_0x11be('0x46')]=utils[_0x11be('0x1c')]();transfers[_0x46764d[_0x11be('0x4a')]][_0x11be('0x2b')]=utils[_0x11be('0x1c')]();transfers[_0x46764d[_0x11be('0x4a')]][_0x11be('0x29')]=0x0;transfers[_0x46764d[_0x11be('0x4a')]][_0x11be('0x42')]=0x2;}}}catch(_0x464459){utils[_0x11be('0x16')](util[_0x11be('0x2')]('[%s][agents][attendedtransfer]',_0x46764d['origtransfereruniqueid']),_0x464459);}};exports[_0x11be('0x4b')]=function(_0x554aba){try{utils[_0x11be('0x14')](util[_0x11be('0x2')](_0x11be('0x4c'),_0x554aba[_0x11be('0x4')]),_0x554aba);if(agents[_0x554aba[_0x11be('0x4')]]&&agents[_0x554aba[_0x11be('0x4')]][_0x11be('0x28')]===_0x11be('0x1e')){if(_0x554aba[_0x11be('0x4d')]==='21'){agents[_0x554aba['uniqueid']][_0x11be('0x28')]=_0x11be('0x4e');agents[_0x554aba[_0x11be('0x4')]]['lastevent']=_0x11be('0x4e');}utils[_0x11be('0x1')](util['format']('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x554aba['uniqueid'],agents[_0x554aba['uniqueid']][_0x11be('0x6')],agents[_0x554aba[_0x11be('0x4')]][_0x11be('0x28')],agents[_0x554aba[_0x11be('0x4')]][_0x11be('0x1d')]));writeDB(agents[_0x554aba['uniqueid']]);var _0x2c80b7=unanswered[_0x11be('0x4f')](_0x554aba[_0x11be('0x4')]);if(_0x2c80b7>-0x1){unanswered[_0x11be('0x50')](_0x2c80b7,0x1);}}if(transfers[_0x554aba[_0x11be('0x4')]]){transfers[_0x554aba['uniqueid']][_0x11be('0x30')]=!![];transfers[_0x554aba[_0x11be('0x4')]][_0x11be('0x51')]=utils[_0x11be('0x1c')]();transfers[_0x554aba['uniqueid']][_0x11be('0x20')]=utils[_0x11be('0x31')](transfers[_0x554aba[_0x11be('0x4')]][_0x11be('0x51')],transfers[_0x554aba[_0x11be('0x4')]][_0x11be('0x2b')]);transfers[_0x554aba['uniqueid']][_0x11be('0x28')]=_0x11be('0x52');transfers[_0x554aba[_0x11be('0x4')]][_0x11be('0x1d')]='complete';utils[_0x11be('0x1')](util['format'](_0x11be('0x53'),_0x554aba[_0x11be('0x4')],transfers[_0x554aba[_0x11be('0x4')]][_0x11be('0x6')],transfers[_0x554aba['uniqueid']][_0x11be('0x28')],transfers[_0x554aba[_0x11be('0x4')]]['lastevent']));writeDB(transfers[_0x554aba[_0x11be('0x4')]],!![]);}if(agents[_0x554aba[_0x11be('0x4')]]&&agents[_0x554aba[_0x11be('0x4')]][_0x11be('0x2b')]){agents[_0x554aba['uniqueid']][_0x11be('0x30')]=!![];agents[_0x554aba[_0x11be('0x4')]][_0x11be('0x51')]=utils[_0x11be('0x1c')]();agents[_0x554aba[_0x11be('0x4')]][_0x11be('0x20')]=utils[_0x11be('0x31')](agents[_0x554aba[_0x11be('0x4')]]['agentcompleteAt'],agents[_0x554aba[_0x11be('0x4')]]['agentconnectAt']);agents[_0x554aba['uniqueid']][_0x11be('0x28')]=agents[_0x554aba[_0x11be('0x4')]][_0x11be('0x38')]?_0x11be('0x38'):_0x11be('0x52');agents[_0x554aba[_0x11be('0x4')]][_0x11be('0x1d')]='complete';utils['info'](util[_0x11be('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x554aba['uniqueid'],agents[_0x554aba[_0x11be('0x4')]]['membername'],agents[_0x554aba[_0x11be('0x4')]][_0x11be('0x28')],agents[_0x554aba['uniqueid']][_0x11be('0x1d')]));writeDB(agents[_0x554aba[_0x11be('0x4')]]);}}catch(_0x56d8d7){utils[_0x11be('0x16')](util[_0x11be('0x2')]('[%s][agents][hangup]',_0x554aba[_0x11be('0x4')]),_0x56d8d7);}};
\ No newline at end of file
+var _0xf4eb=['request','debug','format','[%s][agents][agentcalled]','destuniqueid','now','lastevent','connectedlinename','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','agentcompleteAt','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agentcalledAt','agententerreason','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','then','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport'];(function(_0x4a3553,_0x12e68f){var _0x569d42=function(_0x28860d){while(--_0x28860d){_0x4a3553['push'](_0x4a3553['shift']());}};_0x569d42(++_0x12e68f);}(_0xf4eb,0xec));var _0xbf4e=function(_0x11e855,_0x5857b5){_0x11e855=_0x11e855-0x0;var _0x21a222=_0xf4eb[_0x11e855];return _0x21a222;};'use strict';var _=require(_0xbf4e('0x0'));var util=require('util');var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x479210,_0x5ed5b9){utils[_0xbf4e('0x1')](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x479210[_0xbf4e('0x2')],_0x479210[_0xbf4e('0x3')],_0x479210[_0xbf4e('0x4')],_0x479210[_0xbf4e('0x5')],_0x479210[_0xbf4e('0x6')],_0x479210[_0xbf4e('0x7')],_0x479210[_0xbf4e('0x8')],_0x479210['lastevent']));if(_0x479210[_0xbf4e('0x4')]){utils['getVoiceQueueByName'](_0x479210['queue'])[_0xbf4e('0x9')](function(_0x3761c1){if(_0x3761c1){_0x479210[_0xbf4e('0xa')]=_0x3761c1[_0xbf4e('0xa')];_0x479210[_0xbf4e('0xb')]=_0x479210[_0xbf4e('0xc')]?_0x3761c1[_0xbf4e('0xd')]:![];_0x479210['acwtime']=_0x479210['agentacw']?_0x3761c1[_0xbf4e('0xe')]:0x0;}utils['request'](_0xbf4e('0xf'),_0x479210);});}else{utils[_0xbf4e('0x10')]('CreateVoiceAgentReport',_0x479210);}if(_0x5ed5b9){delete transfers[_0x479210[_0xbf4e('0x2')]];}else{delete agents[_0x479210['destuniqueid']];}}exports['agentcalled']=function(_0x209b25){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x13'),_0x209b25[_0xbf4e('0x2')]),_0x209b25);agents[_0x209b25[_0xbf4e('0x14')]]=_0x209b25;agents[_0x209b25['destuniqueid']]['agentcalledAt']=utils[_0xbf4e('0x15')]();agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x16')]='called';agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x8')]=null;agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x17')]=null;utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x209b25['uniqueid'],agents[_0x209b25['destuniqueid']]['membername'],_0x209b25[_0xbf4e('0x14')]));}catch(_0x1ca73c){utils[_0xbf4e('0x18')](util['format']('[%s][agents][agentcalled]',_0x209b25[_0xbf4e('0x2')]),_0x1ca73c);}};exports[_0xbf4e('0x19')]=function(_0x3be138){try{if(!_[_0xbf4e('0x1a')](agents[_0x3be138[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x1b'),_0x3be138[_0xbf4e('0x2')]),_0x3be138);utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x3be138[_0xbf4e('0x2')],agents[_0x3be138[_0xbf4e('0x14')]]['membername'],_0x3be138[_0xbf4e('0x14')]));agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x19')]=!![];agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x1c')]=utils['now']();agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x1d');agents[_0x3be138['destuniqueid']][_0xbf4e('0x1e')]='timeout';agents[_0x3be138['destuniqueid']][_0xbf4e('0x1f')]=_0x3be138['ringtime']?parseInt(_0x3be138[_0xbf4e('0x20')])/0x3e8:0x0;agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x21')]=0x0;unanswered[_0xbf4e('0x22')](_0x3be138['destuniqueid']);}}catch(_0x2d4686){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]',_0x3be138[_0xbf4e('0x2')]),_0x2d4686);}};exports['queuecallerabandon']=function(_0x1dfa81){try{_[_0xbf4e('0x23')](agents,function(_0xb8b58e,_0x498dbd){if(_0xb8b58e[_0xbf4e('0x2')]==_0x1dfa81[_0xbf4e('0x2')]&&!_[_0xbf4e('0x24')](unanswered,_0xb8b58e[_0xbf4e('0x14')])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x1dfa81);utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x25'),_0x1dfa81[_0xbf4e('0x2')],_0xb8b58e['membername'],_0xb8b58e[_0xbf4e('0x14')]));_0xb8b58e['agentringnoanswer']=!![];_0xb8b58e[_0xbf4e('0x1c')]=utils['now']();_0xb8b58e[_0xbf4e('0x16')]=_0xbf4e('0x26');_0xb8b58e[_0xbf4e('0x1e')]='abandoned';_0xb8b58e[_0xbf4e('0x1f')]=_0x1dfa81[_0xbf4e('0x1f')];_0xb8b58e[_0xbf4e('0x21')]=0x0;writeDB(_0xb8b58e);}});}catch(_0x29d6aa){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x29d6aa);}};exports[_0xbf4e('0x27')]=function(_0x25b837){try{if(agents[_0x25b837[_0xbf4e('0x14')]]){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentconnect]',_0x25b837['uniqueid']),_0x25b837);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x28'),_0x25b837[_0xbf4e('0x2')],agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x5')],_0x25b837[_0xbf4e('0x14')]));agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();agents[_0x25b837['destuniqueid']]['connectedlinenum']=_0x25b837[_0xbf4e('0x8')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x17')]=_0x25b837['connectedlinename'];agents[_0x25b837[_0xbf4e('0x14')]]['holdtime']=_0x25b837[_0xbf4e('0x20')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x2a');_['forIn'](agents,function(_0x31d8dc,_0x78ab2d){if(_0x31d8dc[_0xbf4e('0x14')]!=_0x25b837[_0xbf4e('0x14')]&&_0x31d8dc['uniqueid']==_0x25b837[_0xbf4e('0x2')]){_0x31d8dc[_0xbf4e('0x21')]=0x0;_0x31d8dc[_0xbf4e('0x1f')]=_0x25b837[_0xbf4e('0x20')];_0x31d8dc[_0xbf4e('0x19')]=!![];_0x31d8dc[_0xbf4e('0x1c')]=utils[_0xbf4e('0x15')]();_0x31d8dc['lastevent']=_0xbf4e('0x2b');_0x31d8dc[_0xbf4e('0x1e')]='answered_elsewhere';_0x31d8dc['answeredelsewheredestinationuniqueid']=_0x25b837[_0xbf4e('0x14')];_0x31d8dc[_0xbf4e('0x2c')]=_0x25b837['membername'];writeDB(_0x31d8dc);}});}}catch(_0x5bfc4d){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x2d'),_0x25b837[_0xbf4e('0x2')]),_0x5bfc4d);}};exports[_0xbf4e('0xc')]=function(_0x3ad0a4){try{if(!_['isNil'](agents[_0x3ad0a4[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentcomplete]',_0x3ad0a4['uniqueid']),_0x3ad0a4);utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ad0a4[_0xbf4e('0x2')],agents[_0x3ad0a4[_0xbf4e('0x14')]]['membername'],_0x3ad0a4['destuniqueid']));agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0xc')]=!![];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x3ad0a4['destuniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')],agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x29')]);agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x1e')]=_0x3ad0a4['reason'];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x30');writeDB(agents[_0x3ad0a4[_0xbf4e('0x14')]]);}}catch(_0x9bc1fe){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x31'),_0x3ad0a4[_0xbf4e('0x2')]),_0x9bc1fe);}};exports[_0xbf4e('0x32')]=function(_0x2fdba9){try{if(!_[_0xbf4e('0x1a')](agents[_0x2fdba9[_0xbf4e('0x33')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x34'),_0x2fdba9[_0xbf4e('0x2')]),_0x2fdba9);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x35'),_0x2fdba9[_0xbf4e('0x2')],agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x5')],agents[_0x2fdba9['transfereruniqueid']]['uniqueid']));agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x36')]=!![];agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x37')]=_0xbf4e('0x38');agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x39')]=_0x2fdba9[_0xbf4e('0x3a')];agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x3b')]=agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x2')];}}catch(_0xc058e1){utils[_0xbf4e('0x18')](util['format']('[%s][agents][blindtransfer]',_0x2fdba9[_0xbf4e('0x2')]),_0xc058e1);}};exports[_0xbf4e('0x3c')]=function(_0x3d0b4a){try{utils['debug'](util[_0xbf4e('0x12')](_0xbf4e('0x3d'),_0x3d0b4a['origtransfereruniqueid']),_0x3d0b4a);if(_0x3d0b4a['origtransfereruniqueid']==_0x3d0b4a[_0xbf4e('0x3e')]){if(!_['isNil'](agents[_0x3d0b4a['secondtransfereruniqueid']])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x41')]]['membername']));agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a['secondtransfereruniqueid']][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x43')];agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x40')];}if(_0x3d0b4a['transfereeuniqueid']&&agents[_0x3d0b4a['transfereeuniqueid']]){agents[_0x3d0b4a['transfereeuniqueid']]['agententerreason']=0x1;transfers[_0x3d0b4a[_0xbf4e('0x44')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a['transfereeuniqueid']]);transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x41')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x47')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfereeuniqueid']]['agentconnectAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfereeuniqueid']][_0xbf4e('0x48')]=0x2;}}else if(_0x3d0b4a[_0xbf4e('0x41')]==_0x3d0b4a[_0xbf4e('0x49')]){if(!_[_0xbf4e('0x1a')](agents[_0x3d0b4a[_0xbf4e('0x40')]])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x5')]));agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x4a')];agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x41')];}if(_0x3d0b4a[_0xbf4e('0x4b')]&&agents[_0x3d0b4a['transfertargetuniqueid']]){agents[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x48')]=0x1;transfers[_0x3d0b4a[_0xbf4e('0x4b')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a[_0xbf4e('0x4b')]]);transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x40')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x4b')]]['agentcalledAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0x2c0dbd){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][attendedtransfer]',_0x3d0b4a[_0xbf4e('0x40')]),_0x2c0dbd);}};exports[_0xbf4e('0x4c')]=function(_0x4d7241){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x4d7241);if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]===_0xbf4e('0x1d')){if(_0x4d7241[_0xbf4e('0x4e')]==='21'){agents[_0x4d7241['uniqueid']][_0xbf4e('0x1e')]=_0xbf4e('0x4f');agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]='rejected';}utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x50'),_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x5')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);var _0x47ef56=unanswered[_0xbf4e('0x51')](_0x4d7241[_0xbf4e('0x2')]);if(_0x47ef56>-0x1){unanswered[_0xbf4e('0x52')](_0x47ef56,0x1);}}if(transfers[_0x4d7241[_0xbf4e('0x2')]]){transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcomplete']=!![];transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();transfers[_0x4d7241['uniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=_0xbf4e('0x53');transfers[_0x4d7241['uniqueid']][_0xbf4e('0x16')]='complete';utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x50'),_0x4d7241['uniqueid'],transfers[_0x4d7241[_0xbf4e('0x2')]]['membername'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(transfers[_0x4d7241[_0xbf4e('0x2')]],!![]);}if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]]['agentconnectAt']){agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0xc')]=!![];agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x4d7241[_0xbf4e('0x2')]]['talktime']=utils[_0xbf4e('0x2f')](agents[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x36')]?_0xbf4e('0x36'):_0xbf4e('0x53');agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']=_0xbf4e('0x30');utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]]['membername'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);}}catch(_0x1cc939){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x1cc939);}};
\ No newline at end of file