Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / xdr / agents.controller.js
index 1f386b9..12358c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x3c81=['CreateVoiceAgentReport','destuniqueid','agentcalled','debug','[%s][agents][agentcalled]','agentcalledAt','called','connectedlinename','info','format','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','uniqueid','error','agentringnoanswer','[%s][agents][agentringnoanswer]','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','now','reason','holdtime','talktime','push','queuecallerabandon','forIn','[%s][agents][queuecallerabandon]','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','agentringnoanswerAt','abandoned','agentconnect','[%s][agents][agentconnect]','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','ringtime','connect','answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername','[%s][agents][agentcomplete]','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','diffTime','complete','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','attendedtransfer','[%s][agents][attendedtransfer]','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfererexten','transferuniqueid','transfereeuniqueid','clone','calleridname','agententerreason','secondtransfererlinkedid','isNil','ATTENDED','secondtransfererexten','transfertargetuniqueid','[%s][agents][hangup]','timeout','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','splice','agent','lodash','util','channel','queue','membername','interface','calleridnum','connectedlinenum','lastevent','getVoiceQueueByName','then','type','agentacw','agentcomplete','acw','acwtime','acwTimeout','request'];(function(_0x2ce79b,_0xea50d9){var _0x29ad90=function(_0x5a3925){while(--_0x5a3925){_0x2ce79b['push'](_0x2ce79b['shift']());}};_0x29ad90(++_0xea50d9);}(_0x3c81,0x102));var _0x13c8=function(_0x97210,_0x452081){_0x97210=_0x97210-0x0;var _0x3e860b=_0x3c81[_0x97210];return _0x3e860b;};'use strict';var _=require(_0x13c8('0x0'));var util=require(_0x13c8('0x1'));var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x252f26,_0x131d0b){utils['info'](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x252f26['uniqueid'],_0x252f26[_0x13c8('0x2')],_0x252f26[_0x13c8('0x3')],_0x252f26[_0x13c8('0x4')],_0x252f26[_0x13c8('0x5')],_0x252f26[_0x13c8('0x6')],_0x252f26[_0x13c8('0x7')],_0x252f26[_0x13c8('0x8')]));if(_0x252f26['queue']){utils[_0x13c8('0x9')](_0x252f26['queue'])[_0x13c8('0xa')](function(_0x296463){if(_0x296463){_0x252f26[_0x13c8('0xb')]=_0x296463[_0x13c8('0xb')];_0x252f26[_0x13c8('0xc')]=_0x252f26[_0x13c8('0xd')]?_0x296463[_0x13c8('0xe')]:![];_0x252f26[_0x13c8('0xf')]=_0x252f26[_0x13c8('0xc')]?_0x296463[_0x13c8('0x10')]:0x0;}utils[_0x13c8('0x11')](_0x13c8('0x12'),_0x252f26);});}else{utils[_0x13c8('0x11')](_0x13c8('0x12'),_0x252f26);}if(_0x131d0b){delete transfers[_0x252f26['uniqueid']];}else{delete agents[_0x252f26[_0x13c8('0x13')]];}}exports[_0x13c8('0x14')]=function(_0x2304b5){try{utils[_0x13c8('0x15')](util['format'](_0x13c8('0x16'),_0x2304b5['uniqueid']),_0x2304b5);agents[_0x2304b5['destuniqueid']]=_0x2304b5;agents[_0x2304b5['destuniqueid']][_0x13c8('0x17')]=utils['now']();agents[_0x2304b5[_0x13c8('0x13')]][_0x13c8('0x8')]=_0x13c8('0x18');agents[_0x2304b5[_0x13c8('0x13')]]['connectedlinenum']=null;agents[_0x2304b5[_0x13c8('0x13')]][_0x13c8('0x19')]=null;utils[_0x13c8('0x1a')](util[_0x13c8('0x1b')](_0x13c8('0x1c'),_0x2304b5[_0x13c8('0x1d')],agents[_0x2304b5[_0x13c8('0x13')]][_0x13c8('0x4')],_0x2304b5[_0x13c8('0x13')]));}catch(_0x31d122){utils[_0x13c8('0x1e')](util['format'](_0x13c8('0x16'),_0x2304b5[_0x13c8('0x1d')]),_0x31d122);}};exports[_0x13c8('0x1f')]=function(_0x313ea3){try{if(!_['isNil'](agents[_0x313ea3[_0x13c8('0x13')]])){utils[_0x13c8('0x15')](util[_0x13c8('0x1b')](_0x13c8('0x20'),_0x313ea3[_0x13c8('0x1d')]),_0x313ea3);utils[_0x13c8('0x1a')](util['format'](_0x13c8('0x21'),_0x313ea3[_0x13c8('0x1d')],agents[_0x313ea3[_0x13c8('0x13')]][_0x13c8('0x4')],_0x313ea3['destuniqueid']));agents[_0x313ea3[_0x13c8('0x13')]][_0x13c8('0x1f')]=!![];agents[_0x313ea3['destuniqueid']]['agentringnoanswerAt']=utils[_0x13c8('0x22')]();agents[_0x313ea3[_0x13c8('0x13')]]['lastevent']='timeout';agents[_0x313ea3[_0x13c8('0x13')]][_0x13c8('0x23')]='timeout';agents[_0x313ea3['destuniqueid']][_0x13c8('0x24')]=_0x313ea3['ringtime']?parseInt(_0x313ea3['ringtime'])/0x3e8:0x0;agents[_0x313ea3[_0x13c8('0x13')]][_0x13c8('0x25')]=0x0;unanswered[_0x13c8('0x26')](_0x313ea3['destuniqueid']);}}catch(_0x5ef2f7){utils[_0x13c8('0x1e')](util[_0x13c8('0x1b')](_0x13c8('0x20'),_0x313ea3[_0x13c8('0x1d')]),_0x5ef2f7);}};exports[_0x13c8('0x27')]=function(_0x220d40){try{_[_0x13c8('0x28')](agents,function(_0x4a1b9c,_0x109cb8){if(_0x4a1b9c[_0x13c8('0x1d')]==_0x220d40['uniqueid']&&!_['includes'](unanswered,_0x4a1b9c[_0x13c8('0x13')])){utils[_0x13c8('0x15')](util['format'](_0x13c8('0x29'),_0x220d40[_0x13c8('0x1d')]),_0x220d40);utils['info'](util[_0x13c8('0x1b')](_0x13c8('0x2a'),_0x220d40[_0x13c8('0x1d')],_0x4a1b9c[_0x13c8('0x4')],_0x4a1b9c[_0x13c8('0x13')]));_0x4a1b9c[_0x13c8('0x1f')]=!![];_0x4a1b9c[_0x13c8('0x2b')]=utils[_0x13c8('0x22')]();_0x4a1b9c['lastevent']='abandoned';_0x4a1b9c[_0x13c8('0x23')]=_0x13c8('0x2c');_0x4a1b9c['holdtime']=_0x220d40[_0x13c8('0x24')];_0x4a1b9c['talktime']=0x0;writeDB(_0x4a1b9c);}});}catch(_0x1fdf7d){utils['error'](util[_0x13c8('0x1b')](_0x13c8('0x29'),_0x220d40[_0x13c8('0x1d')]),_0x1fdf7d);}};exports[_0x13c8('0x2d')]=function(_0x2039e7){try{if(agents[_0x2039e7[_0x13c8('0x13')]]){utils[_0x13c8('0x15')](util['format'](_0x13c8('0x2e'),_0x2039e7[_0x13c8('0x1d')]),_0x2039e7);utils['info'](util[_0x13c8('0x1b')](_0x13c8('0x2f'),_0x2039e7[_0x13c8('0x1d')],agents[_0x2039e7['destuniqueid']]['membername'],_0x2039e7['destuniqueid']));agents[_0x2039e7[_0x13c8('0x13')]][_0x13c8('0x30')]=utils[_0x13c8('0x22')]();agents[_0x2039e7[_0x13c8('0x13')]][_0x13c8('0x7')]=_0x2039e7[_0x13c8('0x7')];agents[_0x2039e7[_0x13c8('0x13')]][_0x13c8('0x19')]=_0x2039e7[_0x13c8('0x19')];agents[_0x2039e7['destuniqueid']]['holdtime']=_0x2039e7[_0x13c8('0x31')];agents[_0x2039e7[_0x13c8('0x13')]][_0x13c8('0x8')]=_0x13c8('0x32');_['forIn'](agents,function(_0x35e1e7,_0x4bd627){if(_0x35e1e7[_0x13c8('0x13')]!=_0x2039e7[_0x13c8('0x13')]&&_0x35e1e7[_0x13c8('0x1d')]==_0x2039e7[_0x13c8('0x1d')]){_0x35e1e7[_0x13c8('0x25')]=0x0;_0x35e1e7[_0x13c8('0x24')]=_0x2039e7[_0x13c8('0x31')];_0x35e1e7[_0x13c8('0x1f')]=!![];_0x35e1e7[_0x13c8('0x2b')]=utils[_0x13c8('0x22')]();_0x35e1e7[_0x13c8('0x8')]=_0x13c8('0x33');_0x35e1e7[_0x13c8('0x23')]=_0x13c8('0x33');_0x35e1e7[_0x13c8('0x34')]=_0x2039e7[_0x13c8('0x13')];_0x35e1e7[_0x13c8('0x35')]=_0x2039e7[_0x13c8('0x4')];writeDB(_0x35e1e7);}});}}catch(_0xc5eb86){utils[_0x13c8('0x1e')](util[_0x13c8('0x1b')](_0x13c8('0x2e'),_0x2039e7[_0x13c8('0x1d')]),_0xc5eb86);}};exports[_0x13c8('0xd')]=function(_0x44ee66){try{if(!_['isNil'](agents[_0x44ee66[_0x13c8('0x13')]])){utils[_0x13c8('0x15')](util[_0x13c8('0x1b')](_0x13c8('0x36'),_0x44ee66[_0x13c8('0x1d')]),_0x44ee66);utils['info'](util['format'](_0x13c8('0x37'),_0x44ee66[_0x13c8('0x1d')],agents[_0x44ee66[_0x13c8('0x13')]]['membername'],_0x44ee66['destuniqueid']));agents[_0x44ee66['destuniqueid']][_0x13c8('0xd')]=!![];agents[_0x44ee66['destuniqueid']][_0x13c8('0x38')]=utils['now']();agents[_0x44ee66[_0x13c8('0x13')]][_0x13c8('0x25')]=utils[_0x13c8('0x39')](agents[_0x44ee66[_0x13c8('0x13')]][_0x13c8('0x38')],agents[_0x44ee66[_0x13c8('0x13')]]['agentconnectAt']);agents[_0x44ee66[_0x13c8('0x13')]][_0x13c8('0x23')]=_0x44ee66['reason'];agents[_0x44ee66[_0x13c8('0x13')]][_0x13c8('0x8')]=_0x13c8('0x3a');writeDB(agents[_0x44ee66[_0x13c8('0x13')]]);}}catch(_0x38486a){utils['error'](util[_0x13c8('0x1b')](_0x13c8('0x36'),_0x44ee66[_0x13c8('0x1d')]),_0x38486a);}};exports[_0x13c8('0x3b')]=function(_0x185d18){try{if(!_['isNil'](agents[_0x185d18[_0x13c8('0x3c')]])){utils[_0x13c8('0x15')](util[_0x13c8('0x1b')](_0x13c8('0x3d'),_0x185d18[_0x13c8('0x1d')]),_0x185d18);utils[_0x13c8('0x1a')](util[_0x13c8('0x1b')](_0x13c8('0x3e'),_0x185d18[_0x13c8('0x1d')],agents[_0x185d18[_0x13c8('0x3c')]][_0x13c8('0x4')],agents[_0x185d18['transfereruniqueid']][_0x13c8('0x1d')]));agents[_0x185d18[_0x13c8('0x3c')]][_0x13c8('0x3f')]=!![];agents[_0x185d18[_0x13c8('0x3c')]][_0x13c8('0x40')]=_0x13c8('0x41');agents[_0x185d18['transfereruniqueid']][_0x13c8('0x42')]=_0x185d18[_0x13c8('0x43')];agents[_0x185d18[_0x13c8('0x3c')]]['transferuniqueid']=agents[_0x185d18['transfereruniqueid']][_0x13c8('0x1d')];}}catch(_0x14a738){utils['error'](util[_0x13c8('0x1b')](_0x13c8('0x3d'),_0x185d18['uniqueid']),_0x14a738);}};exports[_0x13c8('0x44')]=function(_0x554792){try{utils[_0x13c8('0x15')](util[_0x13c8('0x1b')](_0x13c8('0x45'),_0x554792['origtransfereruniqueid']),_0x554792);if(_0x554792[_0x13c8('0x46')]==_0x554792[_0x13c8('0x47')]){if(!_['isNil'](agents[_0x554792[_0x13c8('0x48')]])){utils['info'](util[_0x13c8('0x1b')](_0x13c8('0x49'),_0x554792[_0x13c8('0x46')],agents[_0x554792[_0x13c8('0x48')]][_0x13c8('0x4')]));agents[_0x554792['secondtransfereruniqueid']][_0x13c8('0x3f')]=!![];agents[_0x554792['secondtransfereruniqueid']]['transfertype']='ATTENDED';agents[_0x554792['secondtransfereruniqueid']]['transferexten']=_0x554792[_0x13c8('0x4a')];agents[_0x554792[_0x13c8('0x48')]][_0x13c8('0x4b')]=_0x554792[_0x13c8('0x46')];}if(_0x554792[_0x13c8('0x4c')]&&agents[_0x554792[_0x13c8('0x4c')]]){agents[_0x554792[_0x13c8('0x4c')]]['agententerreason']=0x1;transfers[_0x554792['transfereeuniqueid']]=_[_0x13c8('0x4d')](agents[_0x554792[_0x13c8('0x4c')]]);transfers[_0x554792[_0x13c8('0x4c')]][_0x13c8('0x6')]=agents[_0x554792[_0x13c8('0x48')]][_0x13c8('0x6')];transfers[_0x554792[_0x13c8('0x4c')]][_0x13c8('0x4e')]=agents[_0x554792['secondtransfereruniqueid']][_0x13c8('0x4e')];transfers[_0x554792[_0x13c8('0x4c')]]['agentcalledAt']=utils[_0x13c8('0x22')]();transfers[_0x554792[_0x13c8('0x4c')]][_0x13c8('0x30')]=utils[_0x13c8('0x22')]();transfers[_0x554792[_0x13c8('0x4c')]][_0x13c8('0x24')]=0x0;transfers[_0x554792[_0x13c8('0x4c')]][_0x13c8('0x4f')]=0x2;}}else if(_0x554792[_0x13c8('0x48')]==_0x554792[_0x13c8('0x50')]){if(!_[_0x13c8('0x51')](agents[_0x554792[_0x13c8('0x46')]])){utils[_0x13c8('0x1a')](util[_0x13c8('0x1b')](_0x13c8('0x49'),_0x554792[_0x13c8('0x46')],agents[_0x554792['origtransfereruniqueid']][_0x13c8('0x4')]));agents[_0x554792['origtransfereruniqueid']][_0x13c8('0x3f')]=!![];agents[_0x554792[_0x13c8('0x46')]]['transfertype']=_0x13c8('0x52');agents[_0x554792[_0x13c8('0x46')]]['transferexten']=_0x554792[_0x13c8('0x53')];agents[_0x554792[_0x13c8('0x46')]][_0x13c8('0x4b')]=_0x554792[_0x13c8('0x48')];}if(_0x554792[_0x13c8('0x54')]&&agents[_0x554792[_0x13c8('0x54')]]){agents[_0x554792[_0x13c8('0x54')]][_0x13c8('0x4f')]=0x1;transfers[_0x554792[_0x13c8('0x54')]]=_[_0x13c8('0x4d')](agents[_0x554792[_0x13c8('0x54')]]);transfers[_0x554792['transfertargetuniqueid']][_0x13c8('0x6')]=agents[_0x554792[_0x13c8('0x46')]][_0x13c8('0x6')];transfers[_0x554792[_0x13c8('0x54')]][_0x13c8('0x4e')]=agents[_0x554792[_0x13c8('0x46')]]['calleridname'];transfers[_0x554792[_0x13c8('0x54')]][_0x13c8('0x17')]=utils[_0x13c8('0x22')]();transfers[_0x554792['transfertargetuniqueid']][_0x13c8('0x30')]=utils[_0x13c8('0x22')]();transfers[_0x554792[_0x13c8('0x54')]][_0x13c8('0x24')]=0x0;transfers[_0x554792[_0x13c8('0x54')]][_0x13c8('0x4f')]=0x2;}}}catch(_0x55e5ba){utils[_0x13c8('0x1e')](util[_0x13c8('0x1b')](_0x13c8('0x45'),_0x554792[_0x13c8('0x46')]),_0x55e5ba);}};exports['hangup']=function(_0x16b409){try{utils[_0x13c8('0x15')](util[_0x13c8('0x1b')](_0x13c8('0x55'),_0x16b409[_0x13c8('0x1d')]),_0x16b409);if(agents[_0x16b409[_0x13c8('0x1d')]]&&agents[_0x16b409[_0x13c8('0x1d')]]['reason']===_0x13c8('0x56')){if(_0x16b409[_0x13c8('0x57')]==='21'){agents[_0x16b409[_0x13c8('0x1d')]]['reason']=_0x13c8('0x58');agents[_0x16b409[_0x13c8('0x1d')]]['lastevent']='rejected';}utils[_0x13c8('0x1a')](util['format'](_0x13c8('0x59'),_0x16b409['uniqueid'],agents[_0x16b409[_0x13c8('0x1d')]][_0x13c8('0x4')],agents[_0x16b409[_0x13c8('0x1d')]][_0x13c8('0x23')],agents[_0x16b409[_0x13c8('0x1d')]]['lastevent']));writeDB(agents[_0x16b409[_0x13c8('0x1d')]]);var _0x2d8dfe=unanswered['indexOf'](_0x16b409[_0x13c8('0x1d')]);if(_0x2d8dfe>-0x1){unanswered[_0x13c8('0x5a')](_0x2d8dfe,0x1);}}if(transfers[_0x16b409[_0x13c8('0x1d')]]){transfers[_0x16b409[_0x13c8('0x1d')]][_0x13c8('0xd')]=!![];transfers[_0x16b409[_0x13c8('0x1d')]][_0x13c8('0x38')]=utils[_0x13c8('0x22')]();transfers[_0x16b409[_0x13c8('0x1d')]][_0x13c8('0x25')]=utils['diffTime'](transfers[_0x16b409[_0x13c8('0x1d')]][_0x13c8('0x38')],transfers[_0x16b409['uniqueid']]['agentconnectAt']);transfers[_0x16b409[_0x13c8('0x1d')]][_0x13c8('0x23')]=_0x13c8('0x5b');transfers[_0x16b409[_0x13c8('0x1d')]][_0x13c8('0x8')]=_0x13c8('0x3a');utils['info'](util[_0x13c8('0x1b')](_0x13c8('0x59'),_0x16b409[_0x13c8('0x1d')],transfers[_0x16b409[_0x13c8('0x1d')]][_0x13c8('0x4')],transfers[_0x16b409['uniqueid']][_0x13c8('0x23')],transfers[_0x16b409[_0x13c8('0x1d')]]['lastevent']));writeDB(transfers[_0x16b409[_0x13c8('0x1d')]],!![]);}if(agents[_0x16b409[_0x13c8('0x1d')]]&&agents[_0x16b409['uniqueid']][_0x13c8('0x30')]){agents[_0x16b409['uniqueid']][_0x13c8('0xd')]=!![];agents[_0x16b409['uniqueid']][_0x13c8('0x38')]=utils[_0x13c8('0x22')]();agents[_0x16b409[_0x13c8('0x1d')]]['talktime']=utils[_0x13c8('0x39')](agents[_0x16b409['uniqueid']]['agentcompleteAt'],agents[_0x16b409[_0x13c8('0x1d')]][_0x13c8('0x30')]);agents[_0x16b409[_0x13c8('0x1d')]][_0x13c8('0x23')]=agents[_0x16b409['uniqueid']]['transfer']?_0x13c8('0x3f'):'agent';agents[_0x16b409['uniqueid']][_0x13c8('0x8')]=_0x13c8('0x3a');utils[_0x13c8('0x1a')](util[_0x13c8('0x1b')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x16b409[_0x13c8('0x1d')],agents[_0x16b409['uniqueid']]['membername'],agents[_0x16b409[_0x13c8('0x1d')]][_0x13c8('0x23')],agents[_0x16b409[_0x13c8('0x1d')]][_0x13c8('0x8')]));writeDB(agents[_0x16b409[_0x13c8('0x1d')]]);}}catch(_0x551563){utils[_0x13c8('0x1e')](util['format'](_0x13c8('0x55'),_0x16b409['uniqueid']),_0x551563);}};
\ No newline at end of file
+var _0xf4eb=['request','debug','format','[%s][agents][agentcalled]','destuniqueid','now','lastevent','connectedlinename','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','agentcompleteAt','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agentcalledAt','agententerreason','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','then','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport'];(function(_0x4a3553,_0x12e68f){var _0x569d42=function(_0x28860d){while(--_0x28860d){_0x4a3553['push'](_0x4a3553['shift']());}};_0x569d42(++_0x12e68f);}(_0xf4eb,0xec));var _0xbf4e=function(_0x11e855,_0x5857b5){_0x11e855=_0x11e855-0x0;var _0x21a222=_0xf4eb[_0x11e855];return _0x21a222;};'use strict';var _=require(_0xbf4e('0x0'));var util=require('util');var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x479210,_0x5ed5b9){utils[_0xbf4e('0x1')](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x479210[_0xbf4e('0x2')],_0x479210[_0xbf4e('0x3')],_0x479210[_0xbf4e('0x4')],_0x479210[_0xbf4e('0x5')],_0x479210[_0xbf4e('0x6')],_0x479210[_0xbf4e('0x7')],_0x479210[_0xbf4e('0x8')],_0x479210['lastevent']));if(_0x479210[_0xbf4e('0x4')]){utils['getVoiceQueueByName'](_0x479210['queue'])[_0xbf4e('0x9')](function(_0x3761c1){if(_0x3761c1){_0x479210[_0xbf4e('0xa')]=_0x3761c1[_0xbf4e('0xa')];_0x479210[_0xbf4e('0xb')]=_0x479210[_0xbf4e('0xc')]?_0x3761c1[_0xbf4e('0xd')]:![];_0x479210['acwtime']=_0x479210['agentacw']?_0x3761c1[_0xbf4e('0xe')]:0x0;}utils['request'](_0xbf4e('0xf'),_0x479210);});}else{utils[_0xbf4e('0x10')]('CreateVoiceAgentReport',_0x479210);}if(_0x5ed5b9){delete transfers[_0x479210[_0xbf4e('0x2')]];}else{delete agents[_0x479210['destuniqueid']];}}exports['agentcalled']=function(_0x209b25){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x13'),_0x209b25[_0xbf4e('0x2')]),_0x209b25);agents[_0x209b25[_0xbf4e('0x14')]]=_0x209b25;agents[_0x209b25['destuniqueid']]['agentcalledAt']=utils[_0xbf4e('0x15')]();agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x16')]='called';agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x8')]=null;agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x17')]=null;utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x209b25['uniqueid'],agents[_0x209b25['destuniqueid']]['membername'],_0x209b25[_0xbf4e('0x14')]));}catch(_0x1ca73c){utils[_0xbf4e('0x18')](util['format']('[%s][agents][agentcalled]',_0x209b25[_0xbf4e('0x2')]),_0x1ca73c);}};exports[_0xbf4e('0x19')]=function(_0x3be138){try{if(!_[_0xbf4e('0x1a')](agents[_0x3be138[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x1b'),_0x3be138[_0xbf4e('0x2')]),_0x3be138);utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x3be138[_0xbf4e('0x2')],agents[_0x3be138[_0xbf4e('0x14')]]['membername'],_0x3be138[_0xbf4e('0x14')]));agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x19')]=!![];agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x1c')]=utils['now']();agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x1d');agents[_0x3be138['destuniqueid']][_0xbf4e('0x1e')]='timeout';agents[_0x3be138['destuniqueid']][_0xbf4e('0x1f')]=_0x3be138['ringtime']?parseInt(_0x3be138[_0xbf4e('0x20')])/0x3e8:0x0;agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x21')]=0x0;unanswered[_0xbf4e('0x22')](_0x3be138['destuniqueid']);}}catch(_0x2d4686){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]',_0x3be138[_0xbf4e('0x2')]),_0x2d4686);}};exports['queuecallerabandon']=function(_0x1dfa81){try{_[_0xbf4e('0x23')](agents,function(_0xb8b58e,_0x498dbd){if(_0xb8b58e[_0xbf4e('0x2')]==_0x1dfa81[_0xbf4e('0x2')]&&!_[_0xbf4e('0x24')](unanswered,_0xb8b58e[_0xbf4e('0x14')])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x1dfa81);utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x25'),_0x1dfa81[_0xbf4e('0x2')],_0xb8b58e['membername'],_0xb8b58e[_0xbf4e('0x14')]));_0xb8b58e['agentringnoanswer']=!![];_0xb8b58e[_0xbf4e('0x1c')]=utils['now']();_0xb8b58e[_0xbf4e('0x16')]=_0xbf4e('0x26');_0xb8b58e[_0xbf4e('0x1e')]='abandoned';_0xb8b58e[_0xbf4e('0x1f')]=_0x1dfa81[_0xbf4e('0x1f')];_0xb8b58e[_0xbf4e('0x21')]=0x0;writeDB(_0xb8b58e);}});}catch(_0x29d6aa){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x29d6aa);}};exports[_0xbf4e('0x27')]=function(_0x25b837){try{if(agents[_0x25b837[_0xbf4e('0x14')]]){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentconnect]',_0x25b837['uniqueid']),_0x25b837);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x28'),_0x25b837[_0xbf4e('0x2')],agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x5')],_0x25b837[_0xbf4e('0x14')]));agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();agents[_0x25b837['destuniqueid']]['connectedlinenum']=_0x25b837[_0xbf4e('0x8')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x17')]=_0x25b837['connectedlinename'];agents[_0x25b837[_0xbf4e('0x14')]]['holdtime']=_0x25b837[_0xbf4e('0x20')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x2a');_['forIn'](agents,function(_0x31d8dc,_0x78ab2d){if(_0x31d8dc[_0xbf4e('0x14')]!=_0x25b837[_0xbf4e('0x14')]&&_0x31d8dc['uniqueid']==_0x25b837[_0xbf4e('0x2')]){_0x31d8dc[_0xbf4e('0x21')]=0x0;_0x31d8dc[_0xbf4e('0x1f')]=_0x25b837[_0xbf4e('0x20')];_0x31d8dc[_0xbf4e('0x19')]=!![];_0x31d8dc[_0xbf4e('0x1c')]=utils[_0xbf4e('0x15')]();_0x31d8dc['lastevent']=_0xbf4e('0x2b');_0x31d8dc[_0xbf4e('0x1e')]='answered_elsewhere';_0x31d8dc['answeredelsewheredestinationuniqueid']=_0x25b837[_0xbf4e('0x14')];_0x31d8dc[_0xbf4e('0x2c')]=_0x25b837['membername'];writeDB(_0x31d8dc);}});}}catch(_0x5bfc4d){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x2d'),_0x25b837[_0xbf4e('0x2')]),_0x5bfc4d);}};exports[_0xbf4e('0xc')]=function(_0x3ad0a4){try{if(!_['isNil'](agents[_0x3ad0a4[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentcomplete]',_0x3ad0a4['uniqueid']),_0x3ad0a4);utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ad0a4[_0xbf4e('0x2')],agents[_0x3ad0a4[_0xbf4e('0x14')]]['membername'],_0x3ad0a4['destuniqueid']));agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0xc')]=!![];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x3ad0a4['destuniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')],agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x29')]);agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x1e')]=_0x3ad0a4['reason'];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x30');writeDB(agents[_0x3ad0a4[_0xbf4e('0x14')]]);}}catch(_0x9bc1fe){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x31'),_0x3ad0a4[_0xbf4e('0x2')]),_0x9bc1fe);}};exports[_0xbf4e('0x32')]=function(_0x2fdba9){try{if(!_[_0xbf4e('0x1a')](agents[_0x2fdba9[_0xbf4e('0x33')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x34'),_0x2fdba9[_0xbf4e('0x2')]),_0x2fdba9);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x35'),_0x2fdba9[_0xbf4e('0x2')],agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x5')],agents[_0x2fdba9['transfereruniqueid']]['uniqueid']));agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x36')]=!![];agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x37')]=_0xbf4e('0x38');agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x39')]=_0x2fdba9[_0xbf4e('0x3a')];agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x3b')]=agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x2')];}}catch(_0xc058e1){utils[_0xbf4e('0x18')](util['format']('[%s][agents][blindtransfer]',_0x2fdba9[_0xbf4e('0x2')]),_0xc058e1);}};exports[_0xbf4e('0x3c')]=function(_0x3d0b4a){try{utils['debug'](util[_0xbf4e('0x12')](_0xbf4e('0x3d'),_0x3d0b4a['origtransfereruniqueid']),_0x3d0b4a);if(_0x3d0b4a['origtransfereruniqueid']==_0x3d0b4a[_0xbf4e('0x3e')]){if(!_['isNil'](agents[_0x3d0b4a['secondtransfereruniqueid']])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x41')]]['membername']));agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a['secondtransfereruniqueid']][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x43')];agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x40')];}if(_0x3d0b4a['transfereeuniqueid']&&agents[_0x3d0b4a['transfereeuniqueid']]){agents[_0x3d0b4a['transfereeuniqueid']]['agententerreason']=0x1;transfers[_0x3d0b4a[_0xbf4e('0x44')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a['transfereeuniqueid']]);transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x41')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x47')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfereeuniqueid']]['agentconnectAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfereeuniqueid']][_0xbf4e('0x48')]=0x2;}}else if(_0x3d0b4a[_0xbf4e('0x41')]==_0x3d0b4a[_0xbf4e('0x49')]){if(!_[_0xbf4e('0x1a')](agents[_0x3d0b4a[_0xbf4e('0x40')]])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x5')]));agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x4a')];agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x41')];}if(_0x3d0b4a[_0xbf4e('0x4b')]&&agents[_0x3d0b4a['transfertargetuniqueid']]){agents[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x48')]=0x1;transfers[_0x3d0b4a[_0xbf4e('0x4b')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a[_0xbf4e('0x4b')]]);transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x40')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x4b')]]['agentcalledAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0x2c0dbd){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][attendedtransfer]',_0x3d0b4a[_0xbf4e('0x40')]),_0x2c0dbd);}};exports[_0xbf4e('0x4c')]=function(_0x4d7241){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x4d7241);if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]===_0xbf4e('0x1d')){if(_0x4d7241[_0xbf4e('0x4e')]==='21'){agents[_0x4d7241['uniqueid']][_0xbf4e('0x1e')]=_0xbf4e('0x4f');agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]='rejected';}utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x50'),_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x5')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);var _0x47ef56=unanswered[_0xbf4e('0x51')](_0x4d7241[_0xbf4e('0x2')]);if(_0x47ef56>-0x1){unanswered[_0xbf4e('0x52')](_0x47ef56,0x1);}}if(transfers[_0x4d7241[_0xbf4e('0x2')]]){transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcomplete']=!![];transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();transfers[_0x4d7241['uniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=_0xbf4e('0x53');transfers[_0x4d7241['uniqueid']][_0xbf4e('0x16')]='complete';utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x50'),_0x4d7241['uniqueid'],transfers[_0x4d7241[_0xbf4e('0x2')]]['membername'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(transfers[_0x4d7241[_0xbf4e('0x2')]],!![]);}if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]]['agentconnectAt']){agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0xc')]=!![];agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x4d7241[_0xbf4e('0x2')]]['talktime']=utils[_0xbf4e('0x2f')](agents[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x36')]?_0xbf4e('0x36'):_0xbf4e('0x53');agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']=_0xbf4e('0x30');utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]]['membername'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);}}catch(_0x1cc939){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x1cc939);}};
\ No newline at end of file