Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / xdr / agents.controller.js
index 225ab92..12358c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x3290=['debug','[%s][agents][agentcalled]','agentcalledAt','now','called','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','queuecallerabandon','forIn','includes','[%s][agents][queuecallerabandon]','abandoned','agentconnect','[%s][agents][agentconnect]','agentconnectAt','connectedlinenum','connectedlinename','connect','answered_elsewhere','answeredelsewheremembername','agentcomplete','[%s][agents][agentcomplete]','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','diffTime','complete','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','transfer','blind','transferexten','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfereruniqueid','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','secondtransfereruniqueid','transfertype','ATTENDED','origtransfererexten','transfereeuniqueid','agententerreason','clone','calleridname','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','agent','[%s][agents][hangup]','lodash','util','./utils','info','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','channel','queue','membername','interface','calleridnum','lastevent','getVoiceQueueByName','then','type','agentacw','acw','acwtime','acwTimeout','request','CreateVoiceAgentReport','destuniqueid'];(function(_0x2ac81c,_0x2f32ce){var _0x121941=function(_0x5ee2e1){while(--_0x5ee2e1){_0x2ac81c['push'](_0x2ac81c['shift']());}};_0x121941(++_0x2f32ce);}(_0x3290,0x1a1));var _0x0329=function(_0x27c08f,_0x700be5){_0x27c08f=_0x27c08f-0x0;var _0x68e82f=_0x3290[_0x27c08f];return _0x68e82f;};'use strict';var _=require(_0x0329('0x0'));var util=require(_0x0329('0x1'));var utils=require(_0x0329('0x2'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x211ba1,_0x489f46){utils[_0x0329('0x3')](util[_0x0329('0x4')](_0x0329('0x5'),_0x211ba1[_0x0329('0x6')],_0x211ba1[_0x0329('0x7')],_0x211ba1[_0x0329('0x8')],_0x211ba1[_0x0329('0x9')],_0x211ba1[_0x0329('0xa')],_0x211ba1[_0x0329('0xb')],_0x211ba1['connectedlinenum'],_0x211ba1[_0x0329('0xc')]));if(_0x211ba1[_0x0329('0x8')]){utils[_0x0329('0xd')](_0x211ba1[_0x0329('0x8')])[_0x0329('0xe')](function(_0x472545){if(_0x472545){_0x211ba1[_0x0329('0xf')]=_0x472545['type'];_0x211ba1[_0x0329('0x10')]=_0x211ba1['agentcomplete']?_0x472545[_0x0329('0x11')]:![];_0x211ba1[_0x0329('0x12')]=_0x211ba1[_0x0329('0x10')]?_0x472545[_0x0329('0x13')]:0x0;}utils[_0x0329('0x14')](_0x0329('0x15'),_0x211ba1);});}else{utils['request'](_0x0329('0x15'),_0x211ba1);}if(_0x489f46){delete transfers[_0x211ba1['uniqueid']];}else{delete agents[_0x211ba1[_0x0329('0x16')]];}}exports['agentcalled']=function(_0x5e61e2){try{utils[_0x0329('0x17')](util[_0x0329('0x4')](_0x0329('0x18'),_0x5e61e2[_0x0329('0x6')]),_0x5e61e2);agents[_0x5e61e2[_0x0329('0x16')]]=_0x5e61e2;agents[_0x5e61e2[_0x0329('0x16')]][_0x0329('0x19')]=utils[_0x0329('0x1a')]();agents[_0x5e61e2['destuniqueid']][_0x0329('0xc')]=_0x0329('0x1b');agents[_0x5e61e2[_0x0329('0x16')]]['connectedlinenum']=null;agents[_0x5e61e2['destuniqueid']]['connectedlinename']=null;utils[_0x0329('0x3')](util[_0x0329('0x4')](_0x0329('0x1c'),_0x5e61e2[_0x0329('0x6')],agents[_0x5e61e2['destuniqueid']][_0x0329('0x9')],_0x5e61e2['destuniqueid']));}catch(_0xcbebeb){utils[_0x0329('0x1d')](util[_0x0329('0x4')]('[%s][agents][agentcalled]',_0x5e61e2[_0x0329('0x6')]),_0xcbebeb);}};exports[_0x0329('0x1e')]=function(_0x5d60fd){try{if(!_[_0x0329('0x1f')](agents[_0x5d60fd[_0x0329('0x16')]])){utils[_0x0329('0x17')](util[_0x0329('0x4')](_0x0329('0x20'),_0x5d60fd['uniqueid']),_0x5d60fd);utils[_0x0329('0x3')](util['format'](_0x0329('0x21'),_0x5d60fd[_0x0329('0x6')],agents[_0x5d60fd[_0x0329('0x16')]][_0x0329('0x9')],_0x5d60fd[_0x0329('0x16')]));agents[_0x5d60fd[_0x0329('0x16')]][_0x0329('0x1e')]=!![];agents[_0x5d60fd[_0x0329('0x16')]][_0x0329('0x22')]=utils['now']();agents[_0x5d60fd[_0x0329('0x16')]][_0x0329('0xc')]=_0x0329('0x23');agents[_0x5d60fd[_0x0329('0x16')]][_0x0329('0x24')]=_0x0329('0x23');agents[_0x5d60fd['destuniqueid']][_0x0329('0x25')]=_0x5d60fd[_0x0329('0x26')]?parseInt(_0x5d60fd[_0x0329('0x26')])/0x3e8:0x0;agents[_0x5d60fd[_0x0329('0x16')]][_0x0329('0x27')]=0x0;unanswered[_0x0329('0x28')](_0x5d60fd['destuniqueid']);}}catch(_0x19c643){utils[_0x0329('0x1d')](util[_0x0329('0x4')]('[%s][agents][agentringnoanswer]',_0x5d60fd[_0x0329('0x6')]),_0x19c643);}};exports[_0x0329('0x29')]=function(_0x41e8d8){try{_[_0x0329('0x2a')](agents,function(_0x1788ef,_0x8ffbef){if(_0x1788ef[_0x0329('0x6')]==_0x41e8d8[_0x0329('0x6')]&&!_[_0x0329('0x2b')](unanswered,_0x1788ef[_0x0329('0x16')])){utils['debug'](util[_0x0329('0x4')](_0x0329('0x2c'),_0x41e8d8[_0x0329('0x6')]),_0x41e8d8);utils[_0x0329('0x3')](util['format']('[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x41e8d8[_0x0329('0x6')],_0x1788ef[_0x0329('0x9')],_0x1788ef[_0x0329('0x16')]));_0x1788ef['agentringnoanswer']=!![];_0x1788ef[_0x0329('0x22')]=utils[_0x0329('0x1a')]();_0x1788ef['lastevent']=_0x0329('0x2d');_0x1788ef[_0x0329('0x24')]=_0x0329('0x2d');_0x1788ef[_0x0329('0x25')]=_0x41e8d8[_0x0329('0x25')];_0x1788ef[_0x0329('0x27')]=0x0;writeDB(_0x1788ef);}});}catch(_0x14df7f){utils[_0x0329('0x1d')](util[_0x0329('0x4')]('[%s][agents][queuecallerabandon]',_0x41e8d8[_0x0329('0x6')]),_0x14df7f);}};exports[_0x0329('0x2e')]=function(_0x2f22f3){try{if(agents[_0x2f22f3[_0x0329('0x16')]]){utils['debug'](util[_0x0329('0x4')](_0x0329('0x2f'),_0x2f22f3['uniqueid']),_0x2f22f3);utils[_0x0329('0x3')](util[_0x0329('0x4')]('[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x2f22f3['uniqueid'],agents[_0x2f22f3[_0x0329('0x16')]][_0x0329('0x9')],_0x2f22f3['destuniqueid']));agents[_0x2f22f3[_0x0329('0x16')]][_0x0329('0x30')]=utils[_0x0329('0x1a')]();agents[_0x2f22f3[_0x0329('0x16')]][_0x0329('0x31')]=_0x2f22f3['connectedlinenum'];agents[_0x2f22f3[_0x0329('0x16')]][_0x0329('0x32')]=_0x2f22f3[_0x0329('0x32')];agents[_0x2f22f3[_0x0329('0x16')]][_0x0329('0x25')]=_0x2f22f3[_0x0329('0x26')];agents[_0x2f22f3[_0x0329('0x16')]][_0x0329('0xc')]=_0x0329('0x33');_[_0x0329('0x2a')](agents,function(_0x4263dd,_0x198e89){if(_0x4263dd[_0x0329('0x16')]!=_0x2f22f3[_0x0329('0x16')]&&_0x4263dd['uniqueid']==_0x2f22f3['uniqueid']){_0x4263dd[_0x0329('0x27')]=0x0;_0x4263dd[_0x0329('0x25')]=_0x2f22f3['ringtime'];_0x4263dd['agentringnoanswer']=!![];_0x4263dd[_0x0329('0x22')]=utils[_0x0329('0x1a')]();_0x4263dd[_0x0329('0xc')]=_0x0329('0x34');_0x4263dd[_0x0329('0x24')]='answered_elsewhere';_0x4263dd['answeredelsewheredestinationuniqueid']=_0x2f22f3[_0x0329('0x16')];_0x4263dd[_0x0329('0x35')]=_0x2f22f3[_0x0329('0x9')];writeDB(_0x4263dd);}});}}catch(_0x2832c9){utils['error'](util[_0x0329('0x4')](_0x0329('0x2f'),_0x2f22f3['uniqueid']),_0x2832c9);}};exports[_0x0329('0x36')]=function(_0x11f507){try{if(!_[_0x0329('0x1f')](agents[_0x11f507[_0x0329('0x16')]])){utils['debug'](util[_0x0329('0x4')](_0x0329('0x37'),_0x11f507[_0x0329('0x6')]),_0x11f507);utils[_0x0329('0x3')](util['format'](_0x0329('0x38'),_0x11f507['uniqueid'],agents[_0x11f507[_0x0329('0x16')]][_0x0329('0x9')],_0x11f507['destuniqueid']));agents[_0x11f507[_0x0329('0x16')]]['agentcomplete']=!![];agents[_0x11f507[_0x0329('0x16')]][_0x0329('0x39')]=utils[_0x0329('0x1a')]();agents[_0x11f507[_0x0329('0x16')]][_0x0329('0x27')]=utils[_0x0329('0x3a')](agents[_0x11f507['destuniqueid']]['agentcompleteAt'],agents[_0x11f507['destuniqueid']][_0x0329('0x30')]);agents[_0x11f507['destuniqueid']]['reason']=_0x11f507['reason'];agents[_0x11f507[_0x0329('0x16')]][_0x0329('0xc')]=_0x0329('0x3b');writeDB(agents[_0x11f507[_0x0329('0x16')]]);}}catch(_0x3009b3){utils[_0x0329('0x1d')](util[_0x0329('0x4')]('[%s][agents][agentcomplete]',_0x11f507[_0x0329('0x6')]),_0x3009b3);}};exports[_0x0329('0x3c')]=function(_0x5c640d){try{if(!_[_0x0329('0x1f')](agents[_0x5c640d[_0x0329('0x3d')]])){utils['debug'](util[_0x0329('0x4')](_0x0329('0x3e'),_0x5c640d[_0x0329('0x6')]),_0x5c640d);utils[_0x0329('0x3')](util[_0x0329('0x4')]('[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s',_0x5c640d[_0x0329('0x6')],agents[_0x5c640d[_0x0329('0x3d')]]['membername'],agents[_0x5c640d[_0x0329('0x3d')]][_0x0329('0x6')]));agents[_0x5c640d[_0x0329('0x3d')]][_0x0329('0x3f')]=!![];agents[_0x5c640d[_0x0329('0x3d')]]['transfertype']=_0x0329('0x40');agents[_0x5c640d['transfereruniqueid']][_0x0329('0x41')]=_0x5c640d['extension'];agents[_0x5c640d[_0x0329('0x3d')]][_0x0329('0x42')]=agents[_0x5c640d[_0x0329('0x3d')]][_0x0329('0x6')];}}catch(_0x3484e4){utils['error'](util[_0x0329('0x4')](_0x0329('0x3e'),_0x5c640d[_0x0329('0x6')]),_0x3484e4);}};exports[_0x0329('0x43')]=function(_0x590697){try{utils['debug'](util[_0x0329('0x4')](_0x0329('0x44'),_0x590697[_0x0329('0x45')]),_0x590697);if(_0x590697[_0x0329('0x45')]==_0x590697[_0x0329('0x46')]){if(!_['isNil'](agents[_0x590697['secondtransfereruniqueid']])){utils[_0x0329('0x3')](util[_0x0329('0x4')](_0x0329('0x47'),_0x590697[_0x0329('0x45')],agents[_0x590697[_0x0329('0x48')]][_0x0329('0x9')]));agents[_0x590697[_0x0329('0x48')]][_0x0329('0x3f')]=!![];agents[_0x590697[_0x0329('0x48')]][_0x0329('0x49')]=_0x0329('0x4a');agents[_0x590697['secondtransfereruniqueid']][_0x0329('0x41')]=_0x590697[_0x0329('0x4b')];agents[_0x590697[_0x0329('0x48')]][_0x0329('0x42')]=_0x590697[_0x0329('0x45')];}if(_0x590697['transfereeuniqueid']&&agents[_0x590697[_0x0329('0x4c')]]){agents[_0x590697['transfereeuniqueid']][_0x0329('0x4d')]=0x1;transfers[_0x590697[_0x0329('0x4c')]]=_[_0x0329('0x4e')](agents[_0x590697[_0x0329('0x4c')]]);transfers[_0x590697[_0x0329('0x4c')]][_0x0329('0xb')]=agents[_0x590697[_0x0329('0x48')]]['calleridnum'];transfers[_0x590697[_0x0329('0x4c')]][_0x0329('0x4f')]=agents[_0x590697[_0x0329('0x48')]][_0x0329('0x4f')];transfers[_0x590697[_0x0329('0x4c')]][_0x0329('0x19')]=utils[_0x0329('0x1a')]();transfers[_0x590697[_0x0329('0x4c')]][_0x0329('0x30')]=utils[_0x0329('0x1a')]();transfers[_0x590697['transfereeuniqueid']]['holdtime']=0x0;transfers[_0x590697['transfereeuniqueid']][_0x0329('0x4d')]=0x2;}}else if(_0x590697[_0x0329('0x48')]==_0x590697[_0x0329('0x50')]){if(!_[_0x0329('0x1f')](agents[_0x590697['origtransfereruniqueid']])){utils[_0x0329('0x3')](util[_0x0329('0x4')](_0x0329('0x47'),_0x590697[_0x0329('0x45')],agents[_0x590697[_0x0329('0x45')]][_0x0329('0x9')]));agents[_0x590697[_0x0329('0x45')]]['transfer']=!![];agents[_0x590697['origtransfereruniqueid']]['transfertype']=_0x0329('0x4a');agents[_0x590697[_0x0329('0x45')]]['transferexten']=_0x590697[_0x0329('0x51')];agents[_0x590697[_0x0329('0x45')]][_0x0329('0x42')]=_0x590697['secondtransfereruniqueid'];}if(_0x590697[_0x0329('0x52')]&&agents[_0x590697[_0x0329('0x52')]]){agents[_0x590697[_0x0329('0x52')]][_0x0329('0x4d')]=0x1;transfers[_0x590697[_0x0329('0x52')]]=_[_0x0329('0x4e')](agents[_0x590697['transfertargetuniqueid']]);transfers[_0x590697[_0x0329('0x52')]]['calleridnum']=agents[_0x590697[_0x0329('0x45')]]['calleridnum'];transfers[_0x590697[_0x0329('0x52')]][_0x0329('0x4f')]=agents[_0x590697[_0x0329('0x45')]][_0x0329('0x4f')];transfers[_0x590697[_0x0329('0x52')]][_0x0329('0x19')]=utils[_0x0329('0x1a')]();transfers[_0x590697[_0x0329('0x52')]][_0x0329('0x30')]=utils['now']();transfers[_0x590697[_0x0329('0x52')]][_0x0329('0x25')]=0x0;transfers[_0x590697[_0x0329('0x52')]][_0x0329('0x4d')]=0x2;}}}catch(_0x5b0578){utils[_0x0329('0x1d')](util[_0x0329('0x4')]('[%s][agents][attendedtransfer]',_0x590697[_0x0329('0x45')]),_0x5b0578);}};exports['hangup']=function(_0x1a4e89){try{utils[_0x0329('0x17')](util[_0x0329('0x4')]('[%s][agents][hangup]',_0x1a4e89[_0x0329('0x6')]),_0x1a4e89);if(agents[_0x1a4e89[_0x0329('0x6')]]&&agents[_0x1a4e89[_0x0329('0x6')]][_0x0329('0x24')]==='timeout'){if(_0x1a4e89['cause']==='21'){agents[_0x1a4e89[_0x0329('0x6')]][_0x0329('0x24')]=_0x0329('0x53');agents[_0x1a4e89[_0x0329('0x6')]][_0x0329('0xc')]=_0x0329('0x53');}utils[_0x0329('0x3')](util[_0x0329('0x4')](_0x0329('0x54'),_0x1a4e89[_0x0329('0x6')],agents[_0x1a4e89['uniqueid']][_0x0329('0x9')],agents[_0x1a4e89['uniqueid']]['reason'],agents[_0x1a4e89[_0x0329('0x6')]]['lastevent']));writeDB(agents[_0x1a4e89[_0x0329('0x6')]]);var _0x1203dd=unanswered[_0x0329('0x55')](_0x1a4e89[_0x0329('0x6')]);if(_0x1203dd>-0x1){unanswered['splice'](_0x1203dd,0x1);}}if(transfers[_0x1a4e89[_0x0329('0x6')]]){transfers[_0x1a4e89['uniqueid']][_0x0329('0x36')]=!![];transfers[_0x1a4e89[_0x0329('0x6')]]['agentcompleteAt']=utils[_0x0329('0x1a')]();transfers[_0x1a4e89[_0x0329('0x6')]][_0x0329('0x27')]=utils[_0x0329('0x3a')](transfers[_0x1a4e89['uniqueid']]['agentcompleteAt'],transfers[_0x1a4e89['uniqueid']]['agentconnectAt']);transfers[_0x1a4e89['uniqueid']]['reason']='agent';transfers[_0x1a4e89[_0x0329('0x6')]][_0x0329('0xc')]=_0x0329('0x3b');utils[_0x0329('0x3')](util[_0x0329('0x4')](_0x0329('0x54'),_0x1a4e89[_0x0329('0x6')],transfers[_0x1a4e89['uniqueid']][_0x0329('0x9')],transfers[_0x1a4e89[_0x0329('0x6')]][_0x0329('0x24')],transfers[_0x1a4e89[_0x0329('0x6')]][_0x0329('0xc')]));writeDB(transfers[_0x1a4e89['uniqueid']],!![]);}if(agents[_0x1a4e89[_0x0329('0x6')]]&&agents[_0x1a4e89[_0x0329('0x6')]][_0x0329('0x30')]){agents[_0x1a4e89[_0x0329('0x6')]][_0x0329('0x36')]=!![];agents[_0x1a4e89[_0x0329('0x6')]]['agentcompleteAt']=utils['now']();agents[_0x1a4e89[_0x0329('0x6')]][_0x0329('0x27')]=utils[_0x0329('0x3a')](agents[_0x1a4e89[_0x0329('0x6')]]['agentcompleteAt'],agents[_0x1a4e89[_0x0329('0x6')]][_0x0329('0x30')]);agents[_0x1a4e89[_0x0329('0x6')]][_0x0329('0x24')]=agents[_0x1a4e89[_0x0329('0x6')]][_0x0329('0x3f')]?_0x0329('0x3f'):_0x0329('0x56');agents[_0x1a4e89[_0x0329('0x6')]]['lastevent']='complete';utils['info'](util[_0x0329('0x4')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x1a4e89[_0x0329('0x6')],agents[_0x1a4e89[_0x0329('0x6')]][_0x0329('0x9')],agents[_0x1a4e89[_0x0329('0x6')]][_0x0329('0x24')],agents[_0x1a4e89['uniqueid']][_0x0329('0xc')]));writeDB(agents[_0x1a4e89[_0x0329('0x6')]]);}}catch(_0x561c59){utils[_0x0329('0x1d')](util[_0x0329('0x4')](_0x0329('0x57'),_0x1a4e89[_0x0329('0x6')]),_0x561c59);}};
\ No newline at end of file
+var _0xf4eb=['request','debug','format','[%s][agents][agentcalled]','destuniqueid','now','lastevent','connectedlinename','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','agentcompleteAt','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agentcalledAt','agententerreason','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','then','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport'];(function(_0x4a3553,_0x12e68f){var _0x569d42=function(_0x28860d){while(--_0x28860d){_0x4a3553['push'](_0x4a3553['shift']());}};_0x569d42(++_0x12e68f);}(_0xf4eb,0xec));var _0xbf4e=function(_0x11e855,_0x5857b5){_0x11e855=_0x11e855-0x0;var _0x21a222=_0xf4eb[_0x11e855];return _0x21a222;};'use strict';var _=require(_0xbf4e('0x0'));var util=require('util');var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x479210,_0x5ed5b9){utils[_0xbf4e('0x1')](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x479210[_0xbf4e('0x2')],_0x479210[_0xbf4e('0x3')],_0x479210[_0xbf4e('0x4')],_0x479210[_0xbf4e('0x5')],_0x479210[_0xbf4e('0x6')],_0x479210[_0xbf4e('0x7')],_0x479210[_0xbf4e('0x8')],_0x479210['lastevent']));if(_0x479210[_0xbf4e('0x4')]){utils['getVoiceQueueByName'](_0x479210['queue'])[_0xbf4e('0x9')](function(_0x3761c1){if(_0x3761c1){_0x479210[_0xbf4e('0xa')]=_0x3761c1[_0xbf4e('0xa')];_0x479210[_0xbf4e('0xb')]=_0x479210[_0xbf4e('0xc')]?_0x3761c1[_0xbf4e('0xd')]:![];_0x479210['acwtime']=_0x479210['agentacw']?_0x3761c1[_0xbf4e('0xe')]:0x0;}utils['request'](_0xbf4e('0xf'),_0x479210);});}else{utils[_0xbf4e('0x10')]('CreateVoiceAgentReport',_0x479210);}if(_0x5ed5b9){delete transfers[_0x479210[_0xbf4e('0x2')]];}else{delete agents[_0x479210['destuniqueid']];}}exports['agentcalled']=function(_0x209b25){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x13'),_0x209b25[_0xbf4e('0x2')]),_0x209b25);agents[_0x209b25[_0xbf4e('0x14')]]=_0x209b25;agents[_0x209b25['destuniqueid']]['agentcalledAt']=utils[_0xbf4e('0x15')]();agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x16')]='called';agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x8')]=null;agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x17')]=null;utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x209b25['uniqueid'],agents[_0x209b25['destuniqueid']]['membername'],_0x209b25[_0xbf4e('0x14')]));}catch(_0x1ca73c){utils[_0xbf4e('0x18')](util['format']('[%s][agents][agentcalled]',_0x209b25[_0xbf4e('0x2')]),_0x1ca73c);}};exports[_0xbf4e('0x19')]=function(_0x3be138){try{if(!_[_0xbf4e('0x1a')](agents[_0x3be138[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x1b'),_0x3be138[_0xbf4e('0x2')]),_0x3be138);utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x3be138[_0xbf4e('0x2')],agents[_0x3be138[_0xbf4e('0x14')]]['membername'],_0x3be138[_0xbf4e('0x14')]));agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x19')]=!![];agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x1c')]=utils['now']();agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x1d');agents[_0x3be138['destuniqueid']][_0xbf4e('0x1e')]='timeout';agents[_0x3be138['destuniqueid']][_0xbf4e('0x1f')]=_0x3be138['ringtime']?parseInt(_0x3be138[_0xbf4e('0x20')])/0x3e8:0x0;agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x21')]=0x0;unanswered[_0xbf4e('0x22')](_0x3be138['destuniqueid']);}}catch(_0x2d4686){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]',_0x3be138[_0xbf4e('0x2')]),_0x2d4686);}};exports['queuecallerabandon']=function(_0x1dfa81){try{_[_0xbf4e('0x23')](agents,function(_0xb8b58e,_0x498dbd){if(_0xb8b58e[_0xbf4e('0x2')]==_0x1dfa81[_0xbf4e('0x2')]&&!_[_0xbf4e('0x24')](unanswered,_0xb8b58e[_0xbf4e('0x14')])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x1dfa81);utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x25'),_0x1dfa81[_0xbf4e('0x2')],_0xb8b58e['membername'],_0xb8b58e[_0xbf4e('0x14')]));_0xb8b58e['agentringnoanswer']=!![];_0xb8b58e[_0xbf4e('0x1c')]=utils['now']();_0xb8b58e[_0xbf4e('0x16')]=_0xbf4e('0x26');_0xb8b58e[_0xbf4e('0x1e')]='abandoned';_0xb8b58e[_0xbf4e('0x1f')]=_0x1dfa81[_0xbf4e('0x1f')];_0xb8b58e[_0xbf4e('0x21')]=0x0;writeDB(_0xb8b58e);}});}catch(_0x29d6aa){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x29d6aa);}};exports[_0xbf4e('0x27')]=function(_0x25b837){try{if(agents[_0x25b837[_0xbf4e('0x14')]]){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentconnect]',_0x25b837['uniqueid']),_0x25b837);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x28'),_0x25b837[_0xbf4e('0x2')],agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x5')],_0x25b837[_0xbf4e('0x14')]));agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();agents[_0x25b837['destuniqueid']]['connectedlinenum']=_0x25b837[_0xbf4e('0x8')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x17')]=_0x25b837['connectedlinename'];agents[_0x25b837[_0xbf4e('0x14')]]['holdtime']=_0x25b837[_0xbf4e('0x20')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x2a');_['forIn'](agents,function(_0x31d8dc,_0x78ab2d){if(_0x31d8dc[_0xbf4e('0x14')]!=_0x25b837[_0xbf4e('0x14')]&&_0x31d8dc['uniqueid']==_0x25b837[_0xbf4e('0x2')]){_0x31d8dc[_0xbf4e('0x21')]=0x0;_0x31d8dc[_0xbf4e('0x1f')]=_0x25b837[_0xbf4e('0x20')];_0x31d8dc[_0xbf4e('0x19')]=!![];_0x31d8dc[_0xbf4e('0x1c')]=utils[_0xbf4e('0x15')]();_0x31d8dc['lastevent']=_0xbf4e('0x2b');_0x31d8dc[_0xbf4e('0x1e')]='answered_elsewhere';_0x31d8dc['answeredelsewheredestinationuniqueid']=_0x25b837[_0xbf4e('0x14')];_0x31d8dc[_0xbf4e('0x2c')]=_0x25b837['membername'];writeDB(_0x31d8dc);}});}}catch(_0x5bfc4d){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x2d'),_0x25b837[_0xbf4e('0x2')]),_0x5bfc4d);}};exports[_0xbf4e('0xc')]=function(_0x3ad0a4){try{if(!_['isNil'](agents[_0x3ad0a4[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentcomplete]',_0x3ad0a4['uniqueid']),_0x3ad0a4);utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ad0a4[_0xbf4e('0x2')],agents[_0x3ad0a4[_0xbf4e('0x14')]]['membername'],_0x3ad0a4['destuniqueid']));agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0xc')]=!![];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x3ad0a4['destuniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')],agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x29')]);agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x1e')]=_0x3ad0a4['reason'];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x30');writeDB(agents[_0x3ad0a4[_0xbf4e('0x14')]]);}}catch(_0x9bc1fe){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x31'),_0x3ad0a4[_0xbf4e('0x2')]),_0x9bc1fe);}};exports[_0xbf4e('0x32')]=function(_0x2fdba9){try{if(!_[_0xbf4e('0x1a')](agents[_0x2fdba9[_0xbf4e('0x33')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x34'),_0x2fdba9[_0xbf4e('0x2')]),_0x2fdba9);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x35'),_0x2fdba9[_0xbf4e('0x2')],agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x5')],agents[_0x2fdba9['transfereruniqueid']]['uniqueid']));agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x36')]=!![];agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x37')]=_0xbf4e('0x38');agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x39')]=_0x2fdba9[_0xbf4e('0x3a')];agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x3b')]=agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x2')];}}catch(_0xc058e1){utils[_0xbf4e('0x18')](util['format']('[%s][agents][blindtransfer]',_0x2fdba9[_0xbf4e('0x2')]),_0xc058e1);}};exports[_0xbf4e('0x3c')]=function(_0x3d0b4a){try{utils['debug'](util[_0xbf4e('0x12')](_0xbf4e('0x3d'),_0x3d0b4a['origtransfereruniqueid']),_0x3d0b4a);if(_0x3d0b4a['origtransfereruniqueid']==_0x3d0b4a[_0xbf4e('0x3e')]){if(!_['isNil'](agents[_0x3d0b4a['secondtransfereruniqueid']])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x41')]]['membername']));agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a['secondtransfereruniqueid']][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x43')];agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x40')];}if(_0x3d0b4a['transfereeuniqueid']&&agents[_0x3d0b4a['transfereeuniqueid']]){agents[_0x3d0b4a['transfereeuniqueid']]['agententerreason']=0x1;transfers[_0x3d0b4a[_0xbf4e('0x44')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a['transfereeuniqueid']]);transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x41')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x47')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfereeuniqueid']]['agentconnectAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfereeuniqueid']][_0xbf4e('0x48')]=0x2;}}else if(_0x3d0b4a[_0xbf4e('0x41')]==_0x3d0b4a[_0xbf4e('0x49')]){if(!_[_0xbf4e('0x1a')](agents[_0x3d0b4a[_0xbf4e('0x40')]])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x5')]));agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x4a')];agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x41')];}if(_0x3d0b4a[_0xbf4e('0x4b')]&&agents[_0x3d0b4a['transfertargetuniqueid']]){agents[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x48')]=0x1;transfers[_0x3d0b4a[_0xbf4e('0x4b')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a[_0xbf4e('0x4b')]]);transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x40')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x4b')]]['agentcalledAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0x2c0dbd){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][attendedtransfer]',_0x3d0b4a[_0xbf4e('0x40')]),_0x2c0dbd);}};exports[_0xbf4e('0x4c')]=function(_0x4d7241){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x4d7241);if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]===_0xbf4e('0x1d')){if(_0x4d7241[_0xbf4e('0x4e')]==='21'){agents[_0x4d7241['uniqueid']][_0xbf4e('0x1e')]=_0xbf4e('0x4f');agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]='rejected';}utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x50'),_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x5')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);var _0x47ef56=unanswered[_0xbf4e('0x51')](_0x4d7241[_0xbf4e('0x2')]);if(_0x47ef56>-0x1){unanswered[_0xbf4e('0x52')](_0x47ef56,0x1);}}if(transfers[_0x4d7241[_0xbf4e('0x2')]]){transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcomplete']=!![];transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();transfers[_0x4d7241['uniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=_0xbf4e('0x53');transfers[_0x4d7241['uniqueid']][_0xbf4e('0x16')]='complete';utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x50'),_0x4d7241['uniqueid'],transfers[_0x4d7241[_0xbf4e('0x2')]]['membername'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(transfers[_0x4d7241[_0xbf4e('0x2')]],!![]);}if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]]['agentconnectAt']){agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0xc')]=!![];agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x4d7241[_0xbf4e('0x2')]]['talktime']=utils[_0xbf4e('0x2f')](agents[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x36')]?_0xbf4e('0x36'):_0xbf4e('0x53');agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']=_0xbf4e('0x30');utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]]['membername'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);}}catch(_0x1cc939){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x1cc939);}};
\ No newline at end of file