Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / xdr / agents.controller.js
index 748ed28..12358c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xe482=['agententerreason','clone','calleridname','secondtransfererlinkedid','origtransfereruniqueid','secondtransfererexten','transferuniqueid','transfertargetuniqueid','hangup','cause','rejected','indexOf','agent','lodash','util','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','lastevent','getVoiceQueueByName','then','type','agentacw','agentcomplete','acw','acwtime','acwTimeout','request','CreateVoiceAgentReport','destuniqueid','agentcalledAt','connectedlinename','error','stack','agentringnoanswer','agentringnoanswerAt','now','timeout','reason','holdtime','ringtime','talktime','push','queuecallerabandon','forIn','includes','abandoned','agentconnectAt','connect','answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername','isNil','agentcompleteAt','diffTime','complete','blindtransfer','transfereruniqueid','transfer','transferexten','extension','origtransfererlinkedid','secondtransfereruniqueid','transfertype','ATTENDED','transfereeuniqueid'];(function(_0x39a448,_0x462903){var _0x240bc8=function(_0x4a277f){while(--_0x4a277f){_0x39a448['push'](_0x39a448['shift']());}};_0x240bc8(++_0x462903);}(_0xe482,0xe2));var _0x2e48=function(_0x494d1f,_0x3f72ff){_0x494d1f=_0x494d1f-0x0;var _0x457b6e=_0xe482[_0x494d1f];return _0x457b6e;};'use strict';var _=require(_0x2e48('0x0'));var util=require(_0x2e48('0x1'));var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x48a795,_0xc22d2d){utils[_0x2e48('0x2')](util['format']('AGENT|%s|%s|%s|%s|%s|%s|%s|%s',_0x48a795[_0x2e48('0x3')],_0x48a795[_0x2e48('0x4')],_0x48a795[_0x2e48('0x5')],_0x48a795[_0x2e48('0x6')],_0x48a795[_0x2e48('0x7')],_0x48a795[_0x2e48('0x8')],_0x48a795[_0x2e48('0x9')],_0x48a795[_0x2e48('0xa')]));if(_0x48a795[_0x2e48('0x5')]){utils[_0x2e48('0xb')](_0x48a795[_0x2e48('0x5')])[_0x2e48('0xc')](function(_0x38b8b8){if(_0x38b8b8){_0x48a795[_0x2e48('0xd')]=_0x38b8b8['type'];_0x48a795[_0x2e48('0xe')]=_0x48a795[_0x2e48('0xf')]?_0x38b8b8[_0x2e48('0x10')]:![];_0x48a795[_0x2e48('0x11')]=_0x48a795[_0x2e48('0xe')]?_0x38b8b8[_0x2e48('0x12')]:0x0;}utils[_0x2e48('0x13')](_0x2e48('0x14'),_0x48a795);});}else{utils[_0x2e48('0x13')](_0x2e48('0x14'),_0x48a795);}if(_0xc22d2d){delete transfers[_0x48a795['uniqueid']];}else{delete agents[_0x48a795[_0x2e48('0x15')]];}}exports['agentcalled']=function(_0x2058a6){try{agents[_0x2058a6['destuniqueid']]=_0x2058a6;agents[_0x2058a6[_0x2e48('0x15')]][_0x2e48('0x16')]=utils['now']();agents[_0x2058a6['destuniqueid']][_0x2e48('0xa')]='called';agents[_0x2058a6[_0x2e48('0x15')]]['connectedlinenum']=null;agents[_0x2058a6[_0x2e48('0x15')]][_0x2e48('0x17')]=null;}catch(_0x47e597){utils[_0x2e48('0x18')](_0x47e597[_0x2e48('0x19')]);}};exports[_0x2e48('0x1a')]=function(_0x5bcfa3){try{if(!_['isNil'](agents[_0x5bcfa3[_0x2e48('0x15')]])){agents[_0x5bcfa3[_0x2e48('0x15')]][_0x2e48('0x1a')]=!![];agents[_0x5bcfa3[_0x2e48('0x15')]][_0x2e48('0x1b')]=utils[_0x2e48('0x1c')]();agents[_0x5bcfa3[_0x2e48('0x15')]][_0x2e48('0xa')]=_0x2e48('0x1d');agents[_0x5bcfa3[_0x2e48('0x15')]][_0x2e48('0x1e')]='timeout';agents[_0x5bcfa3[_0x2e48('0x15')]][_0x2e48('0x1f')]=_0x5bcfa3['ringtime']?parseInt(_0x5bcfa3[_0x2e48('0x20')])/0x3e8:0x0;agents[_0x5bcfa3[_0x2e48('0x15')]][_0x2e48('0x21')]=0x0;unanswered[_0x2e48('0x22')](_0x5bcfa3[_0x2e48('0x15')]);}}catch(_0x39693d){utils['error'](_0x39693d[_0x2e48('0x19')]);}};exports[_0x2e48('0x23')]=function(_0x261fcf){try{_[_0x2e48('0x24')](agents,function(_0x3fc662,_0x5529c4){if(_0x3fc662[_0x2e48('0x3')]==_0x261fcf[_0x2e48('0x3')]&&!_[_0x2e48('0x25')](unanswered,_0x3fc662[_0x2e48('0x15')])){_0x3fc662['agentringnoanswer']=!![];_0x3fc662[_0x2e48('0x1b')]=utils[_0x2e48('0x1c')]();_0x3fc662[_0x2e48('0xa')]=_0x2e48('0x26');_0x3fc662['reason']=_0x2e48('0x26');_0x3fc662[_0x2e48('0x1f')]=_0x261fcf[_0x2e48('0x1f')];_0x3fc662[_0x2e48('0x21')]=0x0;writeDB(_0x3fc662);}});}catch(_0x599196){utils['error'](_0x599196[_0x2e48('0x19')]);}};exports['agentconnect']=function(_0x5a5c5d){try{if(agents[_0x5a5c5d['destuniqueid']]){agents[_0x5a5c5d[_0x2e48('0x15')]][_0x2e48('0x27')]=utils[_0x2e48('0x1c')]();agents[_0x5a5c5d[_0x2e48('0x15')]][_0x2e48('0x9')]=_0x5a5c5d['connectedlinenum'];agents[_0x5a5c5d['destuniqueid']]['connectedlinename']=_0x5a5c5d[_0x2e48('0x17')];agents[_0x5a5c5d[_0x2e48('0x15')]][_0x2e48('0x1f')]=_0x5a5c5d[_0x2e48('0x20')];agents[_0x5a5c5d[_0x2e48('0x15')]][_0x2e48('0xa')]=_0x2e48('0x28');_[_0x2e48('0x24')](agents,function(_0x16bf7f,_0x1bc9c9){if(_0x16bf7f[_0x2e48('0x15')]!=_0x5a5c5d['destuniqueid']&&_0x16bf7f['uniqueid']==_0x5a5c5d[_0x2e48('0x3')]){_0x16bf7f[_0x2e48('0x21')]=0x0;_0x16bf7f[_0x2e48('0x1f')]=_0x5a5c5d['ringtime'];_0x16bf7f['agentringnoanswer']=!![];_0x16bf7f[_0x2e48('0x1b')]=utils[_0x2e48('0x1c')]();_0x16bf7f[_0x2e48('0xa')]=_0x2e48('0x29');_0x16bf7f[_0x2e48('0x1e')]=_0x2e48('0x29');_0x16bf7f[_0x2e48('0x2a')]=_0x5a5c5d[_0x2e48('0x15')];_0x16bf7f[_0x2e48('0x2b')]=_0x5a5c5d[_0x2e48('0x6')];writeDB(_0x16bf7f);}});}}catch(_0x5d91dc){utils[_0x2e48('0x18')](_0x5d91dc[_0x2e48('0x19')]);}};exports[_0x2e48('0xf')]=function(_0x445fa5){try{if(!_[_0x2e48('0x2c')](agents[_0x445fa5['destuniqueid']])){agents[_0x445fa5['destuniqueid']]['agentcomplete']=!![];agents[_0x445fa5[_0x2e48('0x15')]][_0x2e48('0x2d')]=utils[_0x2e48('0x1c')]();agents[_0x445fa5[_0x2e48('0x15')]][_0x2e48('0x21')]=utils[_0x2e48('0x2e')](agents[_0x445fa5[_0x2e48('0x15')]][_0x2e48('0x2d')],agents[_0x445fa5[_0x2e48('0x15')]][_0x2e48('0x27')]);agents[_0x445fa5[_0x2e48('0x15')]][_0x2e48('0x1e')]=_0x445fa5['reason'];agents[_0x445fa5['destuniqueid']][_0x2e48('0xa')]=_0x2e48('0x2f');writeDB(agents[_0x445fa5['destuniqueid']]);}}catch(_0x3b2a4f){utils[_0x2e48('0x18')](_0x3b2a4f[_0x2e48('0x19')]);}};exports[_0x2e48('0x30')]=function(_0x3fb48f){try{if(!_['isNil'](agents[_0x3fb48f[_0x2e48('0x31')]])){agents[_0x3fb48f[_0x2e48('0x31')]][_0x2e48('0x32')]=!![];agents[_0x3fb48f[_0x2e48('0x31')]]['transfertype']='blind';agents[_0x3fb48f[_0x2e48('0x31')]][_0x2e48('0x33')]=_0x3fb48f[_0x2e48('0x34')];agents[_0x3fb48f['transfereruniqueid']]['transferuniqueid']=agents[_0x3fb48f[_0x2e48('0x31')]]['uniqueid'];}}catch(_0x20ba91){utils['error'](_0x20ba91['stack']);}};exports['attendedtransfer']=function(_0x243c4a){try{if(_0x243c4a['origtransfereruniqueid']==_0x243c4a[_0x2e48('0x35')]){if(!_['isNil'](agents[_0x243c4a[_0x2e48('0x36')]])){agents[_0x243c4a[_0x2e48('0x36')]][_0x2e48('0x32')]=!![];agents[_0x243c4a[_0x2e48('0x36')]][_0x2e48('0x37')]=_0x2e48('0x38');agents[_0x243c4a[_0x2e48('0x36')]][_0x2e48('0x33')]=_0x243c4a['origtransfererexten'];agents[_0x243c4a[_0x2e48('0x36')]]['transferuniqueid']=_0x243c4a['origtransfereruniqueid'];}if(_0x243c4a[_0x2e48('0x39')]&&agents[_0x243c4a[_0x2e48('0x39')]]){agents[_0x243c4a[_0x2e48('0x39')]][_0x2e48('0x3a')]=0x1;transfers[_0x243c4a['transfereeuniqueid']]=_[_0x2e48('0x3b')](agents[_0x243c4a[_0x2e48('0x39')]]);transfers[_0x243c4a['transfereeuniqueid']]['calleridnum']=agents[_0x243c4a['secondtransfereruniqueid']][_0x2e48('0x8')];transfers[_0x243c4a['transfereeuniqueid']][_0x2e48('0x3c')]=agents[_0x243c4a['secondtransfereruniqueid']]['calleridname'];transfers[_0x243c4a[_0x2e48('0x39')]][_0x2e48('0x16')]=utils[_0x2e48('0x1c')]();transfers[_0x243c4a['transfereeuniqueid']][_0x2e48('0x27')]=utils[_0x2e48('0x1c')]();transfers[_0x243c4a[_0x2e48('0x39')]]['holdtime']=0x0;transfers[_0x243c4a['transfereeuniqueid']][_0x2e48('0x3a')]=0x2;}}else if(_0x243c4a['secondtransfereruniqueid']==_0x243c4a[_0x2e48('0x3d')]){if(!_[_0x2e48('0x2c')](agents[_0x243c4a[_0x2e48('0x3e')]])){agents[_0x243c4a[_0x2e48('0x3e')]][_0x2e48('0x32')]=!![];agents[_0x243c4a['origtransfereruniqueid']][_0x2e48('0x37')]=_0x2e48('0x38');agents[_0x243c4a[_0x2e48('0x3e')]]['transferexten']=_0x243c4a[_0x2e48('0x3f')];agents[_0x243c4a[_0x2e48('0x3e')]][_0x2e48('0x40')]=_0x243c4a['secondtransfereruniqueid'];}if(_0x243c4a[_0x2e48('0x41')]&&agents[_0x243c4a[_0x2e48('0x41')]]){agents[_0x243c4a[_0x2e48('0x41')]]['agententerreason']=0x1;transfers[_0x243c4a['transfertargetuniqueid']]=_[_0x2e48('0x3b')](agents[_0x243c4a['transfertargetuniqueid']]);transfers[_0x243c4a[_0x2e48('0x41')]][_0x2e48('0x8')]=agents[_0x243c4a[_0x2e48('0x3e')]][_0x2e48('0x8')];transfers[_0x243c4a[_0x2e48('0x41')]][_0x2e48('0x3c')]=agents[_0x243c4a[_0x2e48('0x3e')]][_0x2e48('0x3c')];transfers[_0x243c4a[_0x2e48('0x41')]]['agentcalledAt']=utils['now']();transfers[_0x243c4a[_0x2e48('0x41')]]['agentconnectAt']=utils[_0x2e48('0x1c')]();transfers[_0x243c4a[_0x2e48('0x41')]][_0x2e48('0x1f')]=0x0;transfers[_0x243c4a[_0x2e48('0x41')]][_0x2e48('0x3a')]=0x2;}}}catch(_0x1bf41a){utils[_0x2e48('0x18')](_0x1bf41a[_0x2e48('0x19')]);}};exports[_0x2e48('0x42')]=function(_0x5006d0){try{if(agents[_0x5006d0[_0x2e48('0x3')]]&&agents[_0x5006d0[_0x2e48('0x3')]][_0x2e48('0x1e')]===_0x2e48('0x1d')){if(_0x5006d0[_0x2e48('0x43')]==='21'){agents[_0x5006d0[_0x2e48('0x3')]]['reason']='rejected';agents[_0x5006d0[_0x2e48('0x3')]][_0x2e48('0xa')]=_0x2e48('0x44');}writeDB(agents[_0x5006d0['uniqueid']]);var _0x1931ec=unanswered[_0x2e48('0x45')](_0x5006d0['uniqueid']);if(_0x1931ec>-0x1)unanswered['splice'](_0x1931ec,0x1);}if(transfers[_0x5006d0[_0x2e48('0x3')]]){transfers[_0x5006d0[_0x2e48('0x3')]][_0x2e48('0xf')]=!![];transfers[_0x5006d0[_0x2e48('0x3')]]['agentcompleteAt']=utils[_0x2e48('0x1c')]();transfers[_0x5006d0[_0x2e48('0x3')]][_0x2e48('0x21')]=utils[_0x2e48('0x2e')](transfers[_0x5006d0[_0x2e48('0x3')]]['agentcompleteAt'],transfers[_0x5006d0[_0x2e48('0x3')]][_0x2e48('0x27')]);transfers[_0x5006d0[_0x2e48('0x3')]][_0x2e48('0x1e')]=_0x2e48('0x46');transfers[_0x5006d0[_0x2e48('0x3')]][_0x2e48('0xa')]=_0x2e48('0x2f');writeDB(transfers[_0x5006d0[_0x2e48('0x3')]],!![]);}if(agents[_0x5006d0[_0x2e48('0x3')]]&&agents[_0x5006d0[_0x2e48('0x3')]][_0x2e48('0x27')]){agents[_0x5006d0[_0x2e48('0x3')]]['agentcomplete']=!![];agents[_0x5006d0['uniqueid']]['agentcompleteAt']=utils[_0x2e48('0x1c')]();agents[_0x5006d0[_0x2e48('0x3')]][_0x2e48('0x21')]=utils[_0x2e48('0x2e')](agents[_0x5006d0[_0x2e48('0x3')]][_0x2e48('0x2d')],agents[_0x5006d0[_0x2e48('0x3')]][_0x2e48('0x27')]);agents[_0x5006d0['uniqueid']]['reason']=agents[_0x5006d0[_0x2e48('0x3')]]['transfer']?_0x2e48('0x32'):_0x2e48('0x46');agents[_0x5006d0[_0x2e48('0x3')]]['lastevent']=_0x2e48('0x2f');writeDB(agents[_0x5006d0[_0x2e48('0x3')]]);}}catch(_0x610d4c){utils['error'](_0x610d4c[_0x2e48('0x19')]);}};
\ No newline at end of file
+var _0xf4eb=['request','debug','format','[%s][agents][agentcalled]','destuniqueid','now','lastevent','connectedlinename','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','agentcompleteAt','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agentcalledAt','agententerreason','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','then','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport'];(function(_0x4a3553,_0x12e68f){var _0x569d42=function(_0x28860d){while(--_0x28860d){_0x4a3553['push'](_0x4a3553['shift']());}};_0x569d42(++_0x12e68f);}(_0xf4eb,0xec));var _0xbf4e=function(_0x11e855,_0x5857b5){_0x11e855=_0x11e855-0x0;var _0x21a222=_0xf4eb[_0x11e855];return _0x21a222;};'use strict';var _=require(_0xbf4e('0x0'));var util=require('util');var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x479210,_0x5ed5b9){utils[_0xbf4e('0x1')](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x479210[_0xbf4e('0x2')],_0x479210[_0xbf4e('0x3')],_0x479210[_0xbf4e('0x4')],_0x479210[_0xbf4e('0x5')],_0x479210[_0xbf4e('0x6')],_0x479210[_0xbf4e('0x7')],_0x479210[_0xbf4e('0x8')],_0x479210['lastevent']));if(_0x479210[_0xbf4e('0x4')]){utils['getVoiceQueueByName'](_0x479210['queue'])[_0xbf4e('0x9')](function(_0x3761c1){if(_0x3761c1){_0x479210[_0xbf4e('0xa')]=_0x3761c1[_0xbf4e('0xa')];_0x479210[_0xbf4e('0xb')]=_0x479210[_0xbf4e('0xc')]?_0x3761c1[_0xbf4e('0xd')]:![];_0x479210['acwtime']=_0x479210['agentacw']?_0x3761c1[_0xbf4e('0xe')]:0x0;}utils['request'](_0xbf4e('0xf'),_0x479210);});}else{utils[_0xbf4e('0x10')]('CreateVoiceAgentReport',_0x479210);}if(_0x5ed5b9){delete transfers[_0x479210[_0xbf4e('0x2')]];}else{delete agents[_0x479210['destuniqueid']];}}exports['agentcalled']=function(_0x209b25){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x13'),_0x209b25[_0xbf4e('0x2')]),_0x209b25);agents[_0x209b25[_0xbf4e('0x14')]]=_0x209b25;agents[_0x209b25['destuniqueid']]['agentcalledAt']=utils[_0xbf4e('0x15')]();agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x16')]='called';agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x8')]=null;agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x17')]=null;utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x209b25['uniqueid'],agents[_0x209b25['destuniqueid']]['membername'],_0x209b25[_0xbf4e('0x14')]));}catch(_0x1ca73c){utils[_0xbf4e('0x18')](util['format']('[%s][agents][agentcalled]',_0x209b25[_0xbf4e('0x2')]),_0x1ca73c);}};exports[_0xbf4e('0x19')]=function(_0x3be138){try{if(!_[_0xbf4e('0x1a')](agents[_0x3be138[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x1b'),_0x3be138[_0xbf4e('0x2')]),_0x3be138);utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x3be138[_0xbf4e('0x2')],agents[_0x3be138[_0xbf4e('0x14')]]['membername'],_0x3be138[_0xbf4e('0x14')]));agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x19')]=!![];agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x1c')]=utils['now']();agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x1d');agents[_0x3be138['destuniqueid']][_0xbf4e('0x1e')]='timeout';agents[_0x3be138['destuniqueid']][_0xbf4e('0x1f')]=_0x3be138['ringtime']?parseInt(_0x3be138[_0xbf4e('0x20')])/0x3e8:0x0;agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x21')]=0x0;unanswered[_0xbf4e('0x22')](_0x3be138['destuniqueid']);}}catch(_0x2d4686){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]',_0x3be138[_0xbf4e('0x2')]),_0x2d4686);}};exports['queuecallerabandon']=function(_0x1dfa81){try{_[_0xbf4e('0x23')](agents,function(_0xb8b58e,_0x498dbd){if(_0xb8b58e[_0xbf4e('0x2')]==_0x1dfa81[_0xbf4e('0x2')]&&!_[_0xbf4e('0x24')](unanswered,_0xb8b58e[_0xbf4e('0x14')])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x1dfa81);utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x25'),_0x1dfa81[_0xbf4e('0x2')],_0xb8b58e['membername'],_0xb8b58e[_0xbf4e('0x14')]));_0xb8b58e['agentringnoanswer']=!![];_0xb8b58e[_0xbf4e('0x1c')]=utils['now']();_0xb8b58e[_0xbf4e('0x16')]=_0xbf4e('0x26');_0xb8b58e[_0xbf4e('0x1e')]='abandoned';_0xb8b58e[_0xbf4e('0x1f')]=_0x1dfa81[_0xbf4e('0x1f')];_0xb8b58e[_0xbf4e('0x21')]=0x0;writeDB(_0xb8b58e);}});}catch(_0x29d6aa){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x29d6aa);}};exports[_0xbf4e('0x27')]=function(_0x25b837){try{if(agents[_0x25b837[_0xbf4e('0x14')]]){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentconnect]',_0x25b837['uniqueid']),_0x25b837);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x28'),_0x25b837[_0xbf4e('0x2')],agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x5')],_0x25b837[_0xbf4e('0x14')]));agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();agents[_0x25b837['destuniqueid']]['connectedlinenum']=_0x25b837[_0xbf4e('0x8')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x17')]=_0x25b837['connectedlinename'];agents[_0x25b837[_0xbf4e('0x14')]]['holdtime']=_0x25b837[_0xbf4e('0x20')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x2a');_['forIn'](agents,function(_0x31d8dc,_0x78ab2d){if(_0x31d8dc[_0xbf4e('0x14')]!=_0x25b837[_0xbf4e('0x14')]&&_0x31d8dc['uniqueid']==_0x25b837[_0xbf4e('0x2')]){_0x31d8dc[_0xbf4e('0x21')]=0x0;_0x31d8dc[_0xbf4e('0x1f')]=_0x25b837[_0xbf4e('0x20')];_0x31d8dc[_0xbf4e('0x19')]=!![];_0x31d8dc[_0xbf4e('0x1c')]=utils[_0xbf4e('0x15')]();_0x31d8dc['lastevent']=_0xbf4e('0x2b');_0x31d8dc[_0xbf4e('0x1e')]='answered_elsewhere';_0x31d8dc['answeredelsewheredestinationuniqueid']=_0x25b837[_0xbf4e('0x14')];_0x31d8dc[_0xbf4e('0x2c')]=_0x25b837['membername'];writeDB(_0x31d8dc);}});}}catch(_0x5bfc4d){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x2d'),_0x25b837[_0xbf4e('0x2')]),_0x5bfc4d);}};exports[_0xbf4e('0xc')]=function(_0x3ad0a4){try{if(!_['isNil'](agents[_0x3ad0a4[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentcomplete]',_0x3ad0a4['uniqueid']),_0x3ad0a4);utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ad0a4[_0xbf4e('0x2')],agents[_0x3ad0a4[_0xbf4e('0x14')]]['membername'],_0x3ad0a4['destuniqueid']));agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0xc')]=!![];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x3ad0a4['destuniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')],agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x29')]);agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x1e')]=_0x3ad0a4['reason'];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x30');writeDB(agents[_0x3ad0a4[_0xbf4e('0x14')]]);}}catch(_0x9bc1fe){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x31'),_0x3ad0a4[_0xbf4e('0x2')]),_0x9bc1fe);}};exports[_0xbf4e('0x32')]=function(_0x2fdba9){try{if(!_[_0xbf4e('0x1a')](agents[_0x2fdba9[_0xbf4e('0x33')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x34'),_0x2fdba9[_0xbf4e('0x2')]),_0x2fdba9);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x35'),_0x2fdba9[_0xbf4e('0x2')],agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x5')],agents[_0x2fdba9['transfereruniqueid']]['uniqueid']));agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x36')]=!![];agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x37')]=_0xbf4e('0x38');agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x39')]=_0x2fdba9[_0xbf4e('0x3a')];agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x3b')]=agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x2')];}}catch(_0xc058e1){utils[_0xbf4e('0x18')](util['format']('[%s][agents][blindtransfer]',_0x2fdba9[_0xbf4e('0x2')]),_0xc058e1);}};exports[_0xbf4e('0x3c')]=function(_0x3d0b4a){try{utils['debug'](util[_0xbf4e('0x12')](_0xbf4e('0x3d'),_0x3d0b4a['origtransfereruniqueid']),_0x3d0b4a);if(_0x3d0b4a['origtransfereruniqueid']==_0x3d0b4a[_0xbf4e('0x3e')]){if(!_['isNil'](agents[_0x3d0b4a['secondtransfereruniqueid']])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x41')]]['membername']));agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a['secondtransfereruniqueid']][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x43')];agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x40')];}if(_0x3d0b4a['transfereeuniqueid']&&agents[_0x3d0b4a['transfereeuniqueid']]){agents[_0x3d0b4a['transfereeuniqueid']]['agententerreason']=0x1;transfers[_0x3d0b4a[_0xbf4e('0x44')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a['transfereeuniqueid']]);transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x41')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x47')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfereeuniqueid']]['agentconnectAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfereeuniqueid']][_0xbf4e('0x48')]=0x2;}}else if(_0x3d0b4a[_0xbf4e('0x41')]==_0x3d0b4a[_0xbf4e('0x49')]){if(!_[_0xbf4e('0x1a')](agents[_0x3d0b4a[_0xbf4e('0x40')]])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x5')]));agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x4a')];agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x41')];}if(_0x3d0b4a[_0xbf4e('0x4b')]&&agents[_0x3d0b4a['transfertargetuniqueid']]){agents[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x48')]=0x1;transfers[_0x3d0b4a[_0xbf4e('0x4b')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a[_0xbf4e('0x4b')]]);transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x40')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x4b')]]['agentcalledAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0x2c0dbd){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][attendedtransfer]',_0x3d0b4a[_0xbf4e('0x40')]),_0x2c0dbd);}};exports[_0xbf4e('0x4c')]=function(_0x4d7241){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x4d7241);if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]===_0xbf4e('0x1d')){if(_0x4d7241[_0xbf4e('0x4e')]==='21'){agents[_0x4d7241['uniqueid']][_0xbf4e('0x1e')]=_0xbf4e('0x4f');agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]='rejected';}utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x50'),_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x5')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);var _0x47ef56=unanswered[_0xbf4e('0x51')](_0x4d7241[_0xbf4e('0x2')]);if(_0x47ef56>-0x1){unanswered[_0xbf4e('0x52')](_0x47ef56,0x1);}}if(transfers[_0x4d7241[_0xbf4e('0x2')]]){transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcomplete']=!![];transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();transfers[_0x4d7241['uniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=_0xbf4e('0x53');transfers[_0x4d7241['uniqueid']][_0xbf4e('0x16')]='complete';utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x50'),_0x4d7241['uniqueid'],transfers[_0x4d7241[_0xbf4e('0x2')]]['membername'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(transfers[_0x4d7241[_0xbf4e('0x2')]],!![]);}if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]]['agentconnectAt']){agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0xc')]=!![];agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x4d7241[_0xbf4e('0x2')]]['talktime']=utils[_0xbf4e('0x2f')](agents[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x36')]?_0xbf4e('0x36'):_0xbf4e('0x53');agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']=_0xbf4e('0x30');utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]]['membername'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);}}catch(_0x1cc939){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x1cc939);}};
\ No newline at end of file