Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / xdr / agents.controller.js
index 7a67165..12358c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xc2a4=['lastevent','getVoiceQueueByName','then','type','agentacw','agentcomplete','acw','acwtime','CreateVoiceAgentReport','agentcalled','destuniqueid','agentcalledAt','now','connectedlinename','error','stack','agentringnoanswer','isNil','agentringnoanswerAt','timeout','holdtime','ringtime','talktime','push','queuecallerabandon','forIn','includes','abandoned','reason','agentconnect','agentconnectAt','connect','answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername','agentcompleteAt','diffTime','complete','blindtransfer','transfereruniqueid','transfer','blind','extension','transferuniqueid','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','transfertype','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agententerreason','transferexten','secondtransfererexten','transfertargetuniqueid','hangup','cause','rejected','splice','agent','util','./utils','info','format','AGENT|%s|%s|%s|%s|%s|%s|%s|%s','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum'];(function(_0x58c7b0,_0x4cb178){var _0x22a17d=function(_0xdb4bc){while(--_0xdb4bc){_0x58c7b0['push'](_0x58c7b0['shift']());}};_0x22a17d(++_0x4cb178);}(_0xc2a4,0x88));var _0x4c2a=function(_0x5413ee,_0x487af3){_0x5413ee=_0x5413ee-0x0;var _0x3ea37a=_0xc2a4[_0x5413ee];return _0x3ea37a;};'use strict';var _=require('lodash');var util=require(_0x4c2a('0x0'));var utils=require(_0x4c2a('0x1'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x14a03f,_0x2edc8a){utils[_0x4c2a('0x2')](util[_0x4c2a('0x3')](_0x4c2a('0x4'),_0x14a03f[_0x4c2a('0x5')],_0x14a03f[_0x4c2a('0x6')],_0x14a03f[_0x4c2a('0x7')],_0x14a03f[_0x4c2a('0x8')],_0x14a03f[_0x4c2a('0x9')],_0x14a03f[_0x4c2a('0xa')],_0x14a03f[_0x4c2a('0xb')],_0x14a03f[_0x4c2a('0xc')]));if(_0x14a03f[_0x4c2a('0x7')]){utils[_0x4c2a('0xd')](_0x14a03f['queue'])[_0x4c2a('0xe')](function(_0x652d13){if(_0x652d13){_0x14a03f['type']=_0x652d13[_0x4c2a('0xf')];_0x14a03f[_0x4c2a('0x10')]=_0x14a03f[_0x4c2a('0x11')]?_0x652d13[_0x4c2a('0x12')]:![];_0x14a03f[_0x4c2a('0x13')]=_0x14a03f[_0x4c2a('0x10')]?_0x652d13['acwTimeout']:0x0;}utils['request'](_0x4c2a('0x14'),_0x14a03f);});}else{utils['request'](_0x4c2a('0x14'),_0x14a03f);}if(_0x2edc8a){delete transfers[_0x14a03f['uniqueid']];}else{delete agents[_0x14a03f['destuniqueid']];}}exports[_0x4c2a('0x15')]=function(_0x3e4a08){try{agents[_0x3e4a08['destuniqueid']]=_0x3e4a08;agents[_0x3e4a08[_0x4c2a('0x16')]][_0x4c2a('0x17')]=utils[_0x4c2a('0x18')]();agents[_0x3e4a08[_0x4c2a('0x16')]][_0x4c2a('0xc')]='called';agents[_0x3e4a08[_0x4c2a('0x16')]][_0x4c2a('0xb')]=null;agents[_0x3e4a08[_0x4c2a('0x16')]][_0x4c2a('0x19')]=null;}catch(_0x3ea6d6){utils[_0x4c2a('0x1a')](_0x3ea6d6[_0x4c2a('0x1b')]);}};exports[_0x4c2a('0x1c')]=function(_0x4cf791){try{if(!_[_0x4c2a('0x1d')](agents[_0x4cf791['destuniqueid']])){agents[_0x4cf791[_0x4c2a('0x16')]]['agentringnoanswer']=!![];agents[_0x4cf791[_0x4c2a('0x16')]][_0x4c2a('0x1e')]=utils[_0x4c2a('0x18')]();agents[_0x4cf791['destuniqueid']][_0x4c2a('0xc')]=_0x4c2a('0x1f');agents[_0x4cf791[_0x4c2a('0x16')]]['reason']=_0x4c2a('0x1f');agents[_0x4cf791['destuniqueid']][_0x4c2a('0x20')]=_0x4cf791[_0x4c2a('0x21')]?parseInt(_0x4cf791[_0x4c2a('0x21')])/0x3e8:0x0;agents[_0x4cf791['destuniqueid']][_0x4c2a('0x22')]=0x0;unanswered[_0x4c2a('0x23')](_0x4cf791[_0x4c2a('0x16')]);}}catch(_0x34b2de){utils[_0x4c2a('0x1a')](_0x34b2de[_0x4c2a('0x1b')]);}};exports[_0x4c2a('0x24')]=function(_0x11ac6b){try{_[_0x4c2a('0x25')](agents,function(_0x5fd525,_0x5d174a){if(_0x5fd525[_0x4c2a('0x5')]==_0x11ac6b['uniqueid']&&!_[_0x4c2a('0x26')](unanswered,_0x5fd525[_0x4c2a('0x16')])){_0x5fd525[_0x4c2a('0x1c')]=!![];_0x5fd525[_0x4c2a('0x1e')]=utils['now']();_0x5fd525['lastevent']=_0x4c2a('0x27');_0x5fd525[_0x4c2a('0x28')]=_0x4c2a('0x27');_0x5fd525[_0x4c2a('0x20')]=_0x11ac6b['holdtime'];_0x5fd525[_0x4c2a('0x22')]=0x0;writeDB(_0x5fd525);}});}catch(_0x18946a){utils[_0x4c2a('0x1a')](_0x18946a[_0x4c2a('0x1b')]);}};exports[_0x4c2a('0x29')]=function(_0x5366bb){try{if(agents[_0x5366bb[_0x4c2a('0x16')]]){agents[_0x5366bb[_0x4c2a('0x16')]][_0x4c2a('0x2a')]=utils['now']();agents[_0x5366bb[_0x4c2a('0x16')]]['connectedlinenum']=_0x5366bb[_0x4c2a('0xb')];agents[_0x5366bb[_0x4c2a('0x16')]][_0x4c2a('0x19')]=_0x5366bb[_0x4c2a('0x19')];agents[_0x5366bb[_0x4c2a('0x16')]][_0x4c2a('0x20')]=_0x5366bb[_0x4c2a('0x21')];agents[_0x5366bb[_0x4c2a('0x16')]][_0x4c2a('0xc')]=_0x4c2a('0x2b');_[_0x4c2a('0x25')](agents,function(_0x12f686,_0x33a948){if(_0x12f686['destuniqueid']!=_0x5366bb[_0x4c2a('0x16')]&&_0x12f686[_0x4c2a('0x5')]==_0x5366bb[_0x4c2a('0x5')]){_0x12f686[_0x4c2a('0x22')]=0x0;_0x12f686[_0x4c2a('0x20')]=_0x5366bb[_0x4c2a('0x21')];_0x12f686[_0x4c2a('0x1c')]=!![];_0x12f686[_0x4c2a('0x1e')]=utils['now']();_0x12f686[_0x4c2a('0xc')]=_0x4c2a('0x2c');_0x12f686['reason']=_0x4c2a('0x2c');_0x12f686[_0x4c2a('0x2d')]=_0x5366bb[_0x4c2a('0x16')];_0x12f686[_0x4c2a('0x2e')]=_0x5366bb[_0x4c2a('0x8')];writeDB(_0x12f686);}});}}catch(_0x3894a6){utils['error'](_0x3894a6[_0x4c2a('0x1b')]);}};exports[_0x4c2a('0x11')]=function(_0x557c5a){try{if(!_[_0x4c2a('0x1d')](agents[_0x557c5a[_0x4c2a('0x16')]])){agents[_0x557c5a[_0x4c2a('0x16')]][_0x4c2a('0x11')]=!![];agents[_0x557c5a['destuniqueid']][_0x4c2a('0x2f')]=utils['now']();agents[_0x557c5a[_0x4c2a('0x16')]][_0x4c2a('0x22')]=utils[_0x4c2a('0x30')](agents[_0x557c5a[_0x4c2a('0x16')]][_0x4c2a('0x2f')],agents[_0x557c5a[_0x4c2a('0x16')]]['agentconnectAt']);agents[_0x557c5a[_0x4c2a('0x16')]][_0x4c2a('0x28')]=_0x557c5a[_0x4c2a('0x28')];agents[_0x557c5a[_0x4c2a('0x16')]][_0x4c2a('0xc')]=_0x4c2a('0x31');writeDB(agents[_0x557c5a[_0x4c2a('0x16')]]);}}catch(_0x3efa4c){utils[_0x4c2a('0x1a')](_0x3efa4c[_0x4c2a('0x1b')]);}};exports[_0x4c2a('0x32')]=function(_0x58610f){try{if(!_[_0x4c2a('0x1d')](agents[_0x58610f['transfereruniqueid']])){agents[_0x58610f[_0x4c2a('0x33')]][_0x4c2a('0x34')]=!![];agents[_0x58610f[_0x4c2a('0x33')]]['transfertype']=_0x4c2a('0x35');agents[_0x58610f[_0x4c2a('0x33')]]['transferexten']=_0x58610f[_0x4c2a('0x36')];agents[_0x58610f['transfereruniqueid']][_0x4c2a('0x37')]=agents[_0x58610f['transfereruniqueid']]['uniqueid'];}}catch(_0x44886e){utils['error'](_0x44886e[_0x4c2a('0x1b')]);}};exports['attendedtransfer']=function(_0x5d9f4e){try{if(_0x5d9f4e[_0x4c2a('0x38')]==_0x5d9f4e[_0x4c2a('0x39')]){if(!_[_0x4c2a('0x1d')](agents[_0x5d9f4e[_0x4c2a('0x3a')]])){agents[_0x5d9f4e[_0x4c2a('0x3a')]][_0x4c2a('0x34')]=!![];agents[_0x5d9f4e['secondtransfereruniqueid']][_0x4c2a('0x3b')]=_0x4c2a('0x3c');agents[_0x5d9f4e['secondtransfereruniqueid']]['transferexten']=_0x5d9f4e[_0x4c2a('0x3d')];agents[_0x5d9f4e[_0x4c2a('0x3a')]][_0x4c2a('0x37')]=_0x5d9f4e[_0x4c2a('0x38')];}if(_0x5d9f4e[_0x4c2a('0x3e')]&&agents[_0x5d9f4e[_0x4c2a('0x3e')]]){agents[_0x5d9f4e[_0x4c2a('0x3e')]]['agententerreason']=0x1;transfers[_0x5d9f4e['transfereeuniqueid']]=_[_0x4c2a('0x3f')](agents[_0x5d9f4e['transfereeuniqueid']]);transfers[_0x5d9f4e['transfereeuniqueid']][_0x4c2a('0xa')]=agents[_0x5d9f4e[_0x4c2a('0x3a')]][_0x4c2a('0xa')];transfers[_0x5d9f4e[_0x4c2a('0x3e')]][_0x4c2a('0x40')]=agents[_0x5d9f4e[_0x4c2a('0x3a')]][_0x4c2a('0x40')];transfers[_0x5d9f4e[_0x4c2a('0x3e')]][_0x4c2a('0x17')]=utils[_0x4c2a('0x18')]();transfers[_0x5d9f4e[_0x4c2a('0x3e')]]['agentconnectAt']=utils['now']();transfers[_0x5d9f4e[_0x4c2a('0x3e')]][_0x4c2a('0x20')]=0x0;transfers[_0x5d9f4e[_0x4c2a('0x3e')]][_0x4c2a('0x41')]=0x2;}}else if(_0x5d9f4e[_0x4c2a('0x3a')]==_0x5d9f4e['secondtransfererlinkedid']){if(!_[_0x4c2a('0x1d')](agents[_0x5d9f4e[_0x4c2a('0x38')]])){agents[_0x5d9f4e[_0x4c2a('0x38')]][_0x4c2a('0x34')]=!![];agents[_0x5d9f4e[_0x4c2a('0x38')]][_0x4c2a('0x3b')]=_0x4c2a('0x3c');agents[_0x5d9f4e[_0x4c2a('0x38')]][_0x4c2a('0x42')]=_0x5d9f4e[_0x4c2a('0x43')];agents[_0x5d9f4e['origtransfereruniqueid']][_0x4c2a('0x37')]=_0x5d9f4e[_0x4c2a('0x3a')];}if(_0x5d9f4e['transfertargetuniqueid']&&agents[_0x5d9f4e[_0x4c2a('0x44')]]){agents[_0x5d9f4e[_0x4c2a('0x44')]]['agententerreason']=0x1;transfers[_0x5d9f4e[_0x4c2a('0x44')]]=_['clone'](agents[_0x5d9f4e[_0x4c2a('0x44')]]);transfers[_0x5d9f4e[_0x4c2a('0x44')]][_0x4c2a('0xa')]=agents[_0x5d9f4e['origtransfereruniqueid']][_0x4c2a('0xa')];transfers[_0x5d9f4e['transfertargetuniqueid']][_0x4c2a('0x40')]=agents[_0x5d9f4e[_0x4c2a('0x38')]]['calleridname'];transfers[_0x5d9f4e[_0x4c2a('0x44')]][_0x4c2a('0x17')]=utils[_0x4c2a('0x18')]();transfers[_0x5d9f4e[_0x4c2a('0x44')]][_0x4c2a('0x2a')]=utils[_0x4c2a('0x18')]();transfers[_0x5d9f4e[_0x4c2a('0x44')]][_0x4c2a('0x20')]=0x0;transfers[_0x5d9f4e[_0x4c2a('0x44')]]['agententerreason']=0x2;}}}catch(_0x3a75e0){utils[_0x4c2a('0x1a')](_0x3a75e0['stack']);}};exports[_0x4c2a('0x45')]=function(_0x833c39){try{if(agents[_0x833c39['uniqueid']]&&agents[_0x833c39[_0x4c2a('0x5')]][_0x4c2a('0x28')]===_0x4c2a('0x1f')){if(_0x833c39[_0x4c2a('0x46')]==='21'){agents[_0x833c39[_0x4c2a('0x5')]][_0x4c2a('0x28')]=_0x4c2a('0x47');agents[_0x833c39['uniqueid']]['lastevent']=_0x4c2a('0x47');}writeDB(agents[_0x833c39[_0x4c2a('0x5')]]);var _0x43046f=unanswered['indexOf'](_0x833c39[_0x4c2a('0x5')]);if(_0x43046f>-0x1)unanswered[_0x4c2a('0x48')](_0x43046f,0x1);}if(transfers[_0x833c39['uniqueid']]){transfers[_0x833c39[_0x4c2a('0x5')]][_0x4c2a('0x11')]=!![];transfers[_0x833c39[_0x4c2a('0x5')]][_0x4c2a('0x2f')]=utils[_0x4c2a('0x18')]();transfers[_0x833c39[_0x4c2a('0x5')]][_0x4c2a('0x22')]=utils[_0x4c2a('0x30')](transfers[_0x833c39[_0x4c2a('0x5')]][_0x4c2a('0x2f')],transfers[_0x833c39['uniqueid']][_0x4c2a('0x2a')]);transfers[_0x833c39[_0x4c2a('0x5')]][_0x4c2a('0x28')]=_0x4c2a('0x49');transfers[_0x833c39['uniqueid']][_0x4c2a('0xc')]=_0x4c2a('0x31');writeDB(transfers[_0x833c39[_0x4c2a('0x5')]],!![]);}if(agents[_0x833c39[_0x4c2a('0x5')]]&&agents[_0x833c39[_0x4c2a('0x5')]][_0x4c2a('0x2a')]){agents[_0x833c39['uniqueid']]['agentcomplete']=!![];agents[_0x833c39[_0x4c2a('0x5')]][_0x4c2a('0x2f')]=utils[_0x4c2a('0x18')]();agents[_0x833c39[_0x4c2a('0x5')]]['talktime']=utils[_0x4c2a('0x30')](agents[_0x833c39[_0x4c2a('0x5')]][_0x4c2a('0x2f')],agents[_0x833c39['uniqueid']][_0x4c2a('0x2a')]);agents[_0x833c39[_0x4c2a('0x5')]][_0x4c2a('0x28')]=agents[_0x833c39['uniqueid']]['transfer']?_0x4c2a('0x34'):_0x4c2a('0x49');agents[_0x833c39[_0x4c2a('0x5')]][_0x4c2a('0xc')]=_0x4c2a('0x31');writeDB(agents[_0x833c39[_0x4c2a('0x5')]]);}}catch(_0x20d0be){utils[_0x4c2a('0x1a')](_0x20d0be[_0x4c2a('0x1b')]);}};
\ No newline at end of file
+var _0xf4eb=['request','debug','format','[%s][agents][agentcalled]','destuniqueid','now','lastevent','connectedlinename','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','agentcompleteAt','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agentcalledAt','agententerreason','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','then','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport'];(function(_0x4a3553,_0x12e68f){var _0x569d42=function(_0x28860d){while(--_0x28860d){_0x4a3553['push'](_0x4a3553['shift']());}};_0x569d42(++_0x12e68f);}(_0xf4eb,0xec));var _0xbf4e=function(_0x11e855,_0x5857b5){_0x11e855=_0x11e855-0x0;var _0x21a222=_0xf4eb[_0x11e855];return _0x21a222;};'use strict';var _=require(_0xbf4e('0x0'));var util=require('util');var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x479210,_0x5ed5b9){utils[_0xbf4e('0x1')](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x479210[_0xbf4e('0x2')],_0x479210[_0xbf4e('0x3')],_0x479210[_0xbf4e('0x4')],_0x479210[_0xbf4e('0x5')],_0x479210[_0xbf4e('0x6')],_0x479210[_0xbf4e('0x7')],_0x479210[_0xbf4e('0x8')],_0x479210['lastevent']));if(_0x479210[_0xbf4e('0x4')]){utils['getVoiceQueueByName'](_0x479210['queue'])[_0xbf4e('0x9')](function(_0x3761c1){if(_0x3761c1){_0x479210[_0xbf4e('0xa')]=_0x3761c1[_0xbf4e('0xa')];_0x479210[_0xbf4e('0xb')]=_0x479210[_0xbf4e('0xc')]?_0x3761c1[_0xbf4e('0xd')]:![];_0x479210['acwtime']=_0x479210['agentacw']?_0x3761c1[_0xbf4e('0xe')]:0x0;}utils['request'](_0xbf4e('0xf'),_0x479210);});}else{utils[_0xbf4e('0x10')]('CreateVoiceAgentReport',_0x479210);}if(_0x5ed5b9){delete transfers[_0x479210[_0xbf4e('0x2')]];}else{delete agents[_0x479210['destuniqueid']];}}exports['agentcalled']=function(_0x209b25){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x13'),_0x209b25[_0xbf4e('0x2')]),_0x209b25);agents[_0x209b25[_0xbf4e('0x14')]]=_0x209b25;agents[_0x209b25['destuniqueid']]['agentcalledAt']=utils[_0xbf4e('0x15')]();agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x16')]='called';agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x8')]=null;agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x17')]=null;utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x209b25['uniqueid'],agents[_0x209b25['destuniqueid']]['membername'],_0x209b25[_0xbf4e('0x14')]));}catch(_0x1ca73c){utils[_0xbf4e('0x18')](util['format']('[%s][agents][agentcalled]',_0x209b25[_0xbf4e('0x2')]),_0x1ca73c);}};exports[_0xbf4e('0x19')]=function(_0x3be138){try{if(!_[_0xbf4e('0x1a')](agents[_0x3be138[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x1b'),_0x3be138[_0xbf4e('0x2')]),_0x3be138);utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x3be138[_0xbf4e('0x2')],agents[_0x3be138[_0xbf4e('0x14')]]['membername'],_0x3be138[_0xbf4e('0x14')]));agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x19')]=!![];agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x1c')]=utils['now']();agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x1d');agents[_0x3be138['destuniqueid']][_0xbf4e('0x1e')]='timeout';agents[_0x3be138['destuniqueid']][_0xbf4e('0x1f')]=_0x3be138['ringtime']?parseInt(_0x3be138[_0xbf4e('0x20')])/0x3e8:0x0;agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x21')]=0x0;unanswered[_0xbf4e('0x22')](_0x3be138['destuniqueid']);}}catch(_0x2d4686){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]',_0x3be138[_0xbf4e('0x2')]),_0x2d4686);}};exports['queuecallerabandon']=function(_0x1dfa81){try{_[_0xbf4e('0x23')](agents,function(_0xb8b58e,_0x498dbd){if(_0xb8b58e[_0xbf4e('0x2')]==_0x1dfa81[_0xbf4e('0x2')]&&!_[_0xbf4e('0x24')](unanswered,_0xb8b58e[_0xbf4e('0x14')])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x1dfa81);utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x25'),_0x1dfa81[_0xbf4e('0x2')],_0xb8b58e['membername'],_0xb8b58e[_0xbf4e('0x14')]));_0xb8b58e['agentringnoanswer']=!![];_0xb8b58e[_0xbf4e('0x1c')]=utils['now']();_0xb8b58e[_0xbf4e('0x16')]=_0xbf4e('0x26');_0xb8b58e[_0xbf4e('0x1e')]='abandoned';_0xb8b58e[_0xbf4e('0x1f')]=_0x1dfa81[_0xbf4e('0x1f')];_0xb8b58e[_0xbf4e('0x21')]=0x0;writeDB(_0xb8b58e);}});}catch(_0x29d6aa){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x29d6aa);}};exports[_0xbf4e('0x27')]=function(_0x25b837){try{if(agents[_0x25b837[_0xbf4e('0x14')]]){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentconnect]',_0x25b837['uniqueid']),_0x25b837);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x28'),_0x25b837[_0xbf4e('0x2')],agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x5')],_0x25b837[_0xbf4e('0x14')]));agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();agents[_0x25b837['destuniqueid']]['connectedlinenum']=_0x25b837[_0xbf4e('0x8')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x17')]=_0x25b837['connectedlinename'];agents[_0x25b837[_0xbf4e('0x14')]]['holdtime']=_0x25b837[_0xbf4e('0x20')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x2a');_['forIn'](agents,function(_0x31d8dc,_0x78ab2d){if(_0x31d8dc[_0xbf4e('0x14')]!=_0x25b837[_0xbf4e('0x14')]&&_0x31d8dc['uniqueid']==_0x25b837[_0xbf4e('0x2')]){_0x31d8dc[_0xbf4e('0x21')]=0x0;_0x31d8dc[_0xbf4e('0x1f')]=_0x25b837[_0xbf4e('0x20')];_0x31d8dc[_0xbf4e('0x19')]=!![];_0x31d8dc[_0xbf4e('0x1c')]=utils[_0xbf4e('0x15')]();_0x31d8dc['lastevent']=_0xbf4e('0x2b');_0x31d8dc[_0xbf4e('0x1e')]='answered_elsewhere';_0x31d8dc['answeredelsewheredestinationuniqueid']=_0x25b837[_0xbf4e('0x14')];_0x31d8dc[_0xbf4e('0x2c')]=_0x25b837['membername'];writeDB(_0x31d8dc);}});}}catch(_0x5bfc4d){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x2d'),_0x25b837[_0xbf4e('0x2')]),_0x5bfc4d);}};exports[_0xbf4e('0xc')]=function(_0x3ad0a4){try{if(!_['isNil'](agents[_0x3ad0a4[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentcomplete]',_0x3ad0a4['uniqueid']),_0x3ad0a4);utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ad0a4[_0xbf4e('0x2')],agents[_0x3ad0a4[_0xbf4e('0x14')]]['membername'],_0x3ad0a4['destuniqueid']));agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0xc')]=!![];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x3ad0a4['destuniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')],agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x29')]);agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x1e')]=_0x3ad0a4['reason'];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x30');writeDB(agents[_0x3ad0a4[_0xbf4e('0x14')]]);}}catch(_0x9bc1fe){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x31'),_0x3ad0a4[_0xbf4e('0x2')]),_0x9bc1fe);}};exports[_0xbf4e('0x32')]=function(_0x2fdba9){try{if(!_[_0xbf4e('0x1a')](agents[_0x2fdba9[_0xbf4e('0x33')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x34'),_0x2fdba9[_0xbf4e('0x2')]),_0x2fdba9);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x35'),_0x2fdba9[_0xbf4e('0x2')],agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x5')],agents[_0x2fdba9['transfereruniqueid']]['uniqueid']));agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x36')]=!![];agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x37')]=_0xbf4e('0x38');agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x39')]=_0x2fdba9[_0xbf4e('0x3a')];agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x3b')]=agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x2')];}}catch(_0xc058e1){utils[_0xbf4e('0x18')](util['format']('[%s][agents][blindtransfer]',_0x2fdba9[_0xbf4e('0x2')]),_0xc058e1);}};exports[_0xbf4e('0x3c')]=function(_0x3d0b4a){try{utils['debug'](util[_0xbf4e('0x12')](_0xbf4e('0x3d'),_0x3d0b4a['origtransfereruniqueid']),_0x3d0b4a);if(_0x3d0b4a['origtransfereruniqueid']==_0x3d0b4a[_0xbf4e('0x3e')]){if(!_['isNil'](agents[_0x3d0b4a['secondtransfereruniqueid']])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x41')]]['membername']));agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a['secondtransfereruniqueid']][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x43')];agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x40')];}if(_0x3d0b4a['transfereeuniqueid']&&agents[_0x3d0b4a['transfereeuniqueid']]){agents[_0x3d0b4a['transfereeuniqueid']]['agententerreason']=0x1;transfers[_0x3d0b4a[_0xbf4e('0x44')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a['transfereeuniqueid']]);transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x41')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x47')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfereeuniqueid']]['agentconnectAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfereeuniqueid']][_0xbf4e('0x48')]=0x2;}}else if(_0x3d0b4a[_0xbf4e('0x41')]==_0x3d0b4a[_0xbf4e('0x49')]){if(!_[_0xbf4e('0x1a')](agents[_0x3d0b4a[_0xbf4e('0x40')]])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x5')]));agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x4a')];agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x41')];}if(_0x3d0b4a[_0xbf4e('0x4b')]&&agents[_0x3d0b4a['transfertargetuniqueid']]){agents[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x48')]=0x1;transfers[_0x3d0b4a[_0xbf4e('0x4b')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a[_0xbf4e('0x4b')]]);transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x40')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x4b')]]['agentcalledAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0x2c0dbd){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][attendedtransfer]',_0x3d0b4a[_0xbf4e('0x40')]),_0x2c0dbd);}};exports[_0xbf4e('0x4c')]=function(_0x4d7241){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x4d7241);if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]===_0xbf4e('0x1d')){if(_0x4d7241[_0xbf4e('0x4e')]==='21'){agents[_0x4d7241['uniqueid']][_0xbf4e('0x1e')]=_0xbf4e('0x4f');agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]='rejected';}utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x50'),_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x5')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);var _0x47ef56=unanswered[_0xbf4e('0x51')](_0x4d7241[_0xbf4e('0x2')]);if(_0x47ef56>-0x1){unanswered[_0xbf4e('0x52')](_0x47ef56,0x1);}}if(transfers[_0x4d7241[_0xbf4e('0x2')]]){transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcomplete']=!![];transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();transfers[_0x4d7241['uniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=_0xbf4e('0x53');transfers[_0x4d7241['uniqueid']][_0xbf4e('0x16')]='complete';utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x50'),_0x4d7241['uniqueid'],transfers[_0x4d7241[_0xbf4e('0x2')]]['membername'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(transfers[_0x4d7241[_0xbf4e('0x2')]],!![]);}if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]]['agentconnectAt']){agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0xc')]=!![];agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x4d7241[_0xbf4e('0x2')]]['talktime']=utils[_0xbf4e('0x2f')](agents[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x36')]?_0xbf4e('0x36'):_0xbf4e('0x53');agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']=_0xbf4e('0x30');utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]]['membername'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);}}catch(_0x1cc939){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x1cc939);}};
\ No newline at end of file