Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / xdr / agents.controller.js
index 86a02e7..12358c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xe3af=['agentconnect','agentconnectAt','connect','forIn','answered_elsewhere','answeredelsewheredestinationuniqueid','agentcomplete','agentcompleteAt','complete','blindtransfer','transfereruniqueid','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','agententerreason','clone','calleridname','secondtransfererlinkedid','transfertargetuniqueid','hangup','rejected','indexOf','splice','agent','diffTime','lodash','util','./utils','info','format','AGENT|%s|%s|%s|%s|%s|%s|%s|%s','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','lastevent','getVoiceQueueByName','type','agentacw','acw','acwtime','acwTimeout','request','destuniqueid','agentcalledAt','now','called','connectedlinename','error','agentringnoanswer','isNil','agentringnoanswerAt','holdtime','ringtime','talktime','push','queuecallerabandon','includes','abandoned','reason','stack'];(function(_0x2bf8ac,_0x4226be){var _0x3ef094=function(_0x3a5ec0){while(--_0x3a5ec0){_0x2bf8ac['push'](_0x2bf8ac['shift']());}};_0x3ef094(++_0x4226be);}(_0xe3af,0x18f));var _0xfe3a=function(_0x5c620a,_0x200a52){_0x5c620a=_0x5c620a-0x0;var _0x5e6424=_0xe3af[_0x5c620a];return _0x5e6424;};'use strict';var _=require(_0xfe3a('0x0'));var util=require(_0xfe3a('0x1'));var utils=require(_0xfe3a('0x2'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x1d4a21,_0x4f2e90){utils[_0xfe3a('0x3')](util[_0xfe3a('0x4')](_0xfe3a('0x5'),_0x1d4a21[_0xfe3a('0x6')],_0x1d4a21[_0xfe3a('0x7')],_0x1d4a21[_0xfe3a('0x8')],_0x1d4a21[_0xfe3a('0x9')],_0x1d4a21[_0xfe3a('0xa')],_0x1d4a21[_0xfe3a('0xb')],_0x1d4a21[_0xfe3a('0xc')],_0x1d4a21[_0xfe3a('0xd')]));if(_0x1d4a21[_0xfe3a('0x8')]){utils[_0xfe3a('0xe')](_0x1d4a21[_0xfe3a('0x8')])['then'](function(_0x5cca23){if(_0x5cca23){_0x1d4a21['type']=_0x5cca23[_0xfe3a('0xf')];_0x1d4a21[_0xfe3a('0x10')]=_0x1d4a21['agentcomplete']?_0x5cca23[_0xfe3a('0x11')]:![];_0x1d4a21[_0xfe3a('0x12')]=_0x1d4a21[_0xfe3a('0x10')]?_0x5cca23[_0xfe3a('0x13')]:0x0;}utils[_0xfe3a('0x14')]('CreateVoiceAgentReport',_0x1d4a21);});}else{utils['request']('CreateVoiceAgentReport',_0x1d4a21);}if(_0x4f2e90){delete transfers[_0x1d4a21[_0xfe3a('0x6')]];}else{delete agents[_0x1d4a21['destuniqueid']];}}exports['agentcalled']=function(_0x205994){try{agents[_0x205994[_0xfe3a('0x15')]]=_0x205994;agents[_0x205994[_0xfe3a('0x15')]][_0xfe3a('0x16')]=utils[_0xfe3a('0x17')]();agents[_0x205994[_0xfe3a('0x15')]][_0xfe3a('0xd')]=_0xfe3a('0x18');agents[_0x205994[_0xfe3a('0x15')]][_0xfe3a('0xc')]=null;agents[_0x205994[_0xfe3a('0x15')]][_0xfe3a('0x19')]=null;}catch(_0x5562e9){utils[_0xfe3a('0x1a')](_0x5562e9['stack']);}};exports[_0xfe3a('0x1b')]=function(_0x5ef1dc){try{if(!_[_0xfe3a('0x1c')](agents[_0x5ef1dc[_0xfe3a('0x15')]])){agents[_0x5ef1dc[_0xfe3a('0x15')]][_0xfe3a('0x1b')]=!![];agents[_0x5ef1dc['destuniqueid']][_0xfe3a('0x1d')]=utils[_0xfe3a('0x17')]();agents[_0x5ef1dc[_0xfe3a('0x15')]][_0xfe3a('0xd')]='timeout';agents[_0x5ef1dc[_0xfe3a('0x15')]]['reason']='timeout';agents[_0x5ef1dc[_0xfe3a('0x15')]][_0xfe3a('0x1e')]=_0x5ef1dc[_0xfe3a('0x1f')]?parseInt(_0x5ef1dc['ringtime'])/0x3e8:0x0;agents[_0x5ef1dc['destuniqueid']][_0xfe3a('0x20')]=0x0;unanswered[_0xfe3a('0x21')](_0x5ef1dc[_0xfe3a('0x15')]);}}catch(_0x2bae96){utils[_0xfe3a('0x1a')](_0x2bae96['stack']);}};exports[_0xfe3a('0x22')]=function(_0xdbf987){try{_['forIn'](agents,function(_0x4ee22a,_0x3b5c00){if(_0x4ee22a[_0xfe3a('0x6')]==_0xdbf987['uniqueid']&&!_[_0xfe3a('0x23')](unanswered,_0x4ee22a[_0xfe3a('0x15')])){_0x4ee22a[_0xfe3a('0x1b')]=!![];_0x4ee22a[_0xfe3a('0x1d')]=utils[_0xfe3a('0x17')]();_0x4ee22a[_0xfe3a('0xd')]=_0xfe3a('0x24');_0x4ee22a[_0xfe3a('0x25')]=_0xfe3a('0x24');_0x4ee22a[_0xfe3a('0x1e')]=_0xdbf987[_0xfe3a('0x1e')];_0x4ee22a[_0xfe3a('0x20')]=0x0;writeDB(_0x4ee22a);}});}catch(_0x2a8c58){utils[_0xfe3a('0x1a')](_0x2a8c58[_0xfe3a('0x26')]);}};exports[_0xfe3a('0x27')]=function(_0x59c8d5){try{if(agents[_0x59c8d5[_0xfe3a('0x15')]]){agents[_0x59c8d5['destuniqueid']][_0xfe3a('0x28')]=utils[_0xfe3a('0x17')]();agents[_0x59c8d5[_0xfe3a('0x15')]][_0xfe3a('0xc')]=_0x59c8d5[_0xfe3a('0xc')];agents[_0x59c8d5['destuniqueid']]['connectedlinename']=_0x59c8d5[_0xfe3a('0x19')];agents[_0x59c8d5[_0xfe3a('0x15')]][_0xfe3a('0x1e')]=_0x59c8d5[_0xfe3a('0x1f')];agents[_0x59c8d5['destuniqueid']][_0xfe3a('0xd')]=_0xfe3a('0x29');_[_0xfe3a('0x2a')](agents,function(_0x4ad480,_0x29f645){if(_0x4ad480[_0xfe3a('0x15')]!=_0x59c8d5['destuniqueid']&&_0x4ad480[_0xfe3a('0x6')]==_0x59c8d5['uniqueid']){_0x4ad480['talktime']=0x0;_0x4ad480[_0xfe3a('0x1e')]=_0x59c8d5[_0xfe3a('0x1f')];_0x4ad480[_0xfe3a('0x1b')]=!![];_0x4ad480[_0xfe3a('0x1d')]=utils[_0xfe3a('0x17')]();_0x4ad480[_0xfe3a('0xd')]=_0xfe3a('0x2b');_0x4ad480[_0xfe3a('0x25')]=_0xfe3a('0x2b');_0x4ad480[_0xfe3a('0x2c')]=_0x59c8d5[_0xfe3a('0x15')];_0x4ad480['answeredelsewheremembername']=_0x59c8d5[_0xfe3a('0x9')];writeDB(_0x4ad480);}});}}catch(_0x1d3860){utils[_0xfe3a('0x1a')](_0x1d3860[_0xfe3a('0x26')]);}};exports['agentcomplete']=function(_0x2d72fc){try{if(!_[_0xfe3a('0x1c')](agents[_0x2d72fc['destuniqueid']])){agents[_0x2d72fc['destuniqueid']][_0xfe3a('0x2d')]=!![];agents[_0x2d72fc[_0xfe3a('0x15')]]['agentcompleteAt']=utils[_0xfe3a('0x17')]();agents[_0x2d72fc[_0xfe3a('0x15')]][_0xfe3a('0x20')]=utils['diffTime'](agents[_0x2d72fc[_0xfe3a('0x15')]][_0xfe3a('0x2e')],agents[_0x2d72fc['destuniqueid']][_0xfe3a('0x28')]);agents[_0x2d72fc['destuniqueid']][_0xfe3a('0x25')]=_0x2d72fc[_0xfe3a('0x25')];agents[_0x2d72fc['destuniqueid']]['lastevent']=_0xfe3a('0x2f');writeDB(agents[_0x2d72fc[_0xfe3a('0x15')]]);}}catch(_0x1748fe){utils[_0xfe3a('0x1a')](_0x1748fe[_0xfe3a('0x26')]);}};exports[_0xfe3a('0x30')]=function(_0x15b42c){try{if(!_[_0xfe3a('0x1c')](agents[_0x15b42c[_0xfe3a('0x31')]])){agents[_0x15b42c[_0xfe3a('0x31')]][_0xfe3a('0x32')]=!![];agents[_0x15b42c[_0xfe3a('0x31')]][_0xfe3a('0x33')]=_0xfe3a('0x34');agents[_0x15b42c[_0xfe3a('0x31')]][_0xfe3a('0x35')]=_0x15b42c[_0xfe3a('0x36')];agents[_0x15b42c['transfereruniqueid']][_0xfe3a('0x37')]=agents[_0x15b42c[_0xfe3a('0x31')]][_0xfe3a('0x6')];}}catch(_0x10e8ee){utils[_0xfe3a('0x1a')](_0x10e8ee[_0xfe3a('0x26')]);}};exports[_0xfe3a('0x38')]=function(_0x1f3e64){try{if(_0x1f3e64[_0xfe3a('0x39')]==_0x1f3e64['origtransfererlinkedid']){if(!_[_0xfe3a('0x1c')](agents[_0x1f3e64['secondtransfereruniqueid']])){agents[_0x1f3e64[_0xfe3a('0x3a')]][_0xfe3a('0x32')]=!![];agents[_0x1f3e64[_0xfe3a('0x3a')]][_0xfe3a('0x33')]=_0xfe3a('0x3b');agents[_0x1f3e64[_0xfe3a('0x3a')]][_0xfe3a('0x35')]=_0x1f3e64[_0xfe3a('0x3c')];agents[_0x1f3e64['secondtransfereruniqueid']]['transferuniqueid']=_0x1f3e64[_0xfe3a('0x39')];}if(_0x1f3e64[_0xfe3a('0x3d')]&&agents[_0x1f3e64[_0xfe3a('0x3d')]]){agents[_0x1f3e64[_0xfe3a('0x3d')]][_0xfe3a('0x3e')]=0x1;transfers[_0x1f3e64['transfereeuniqueid']]=_[_0xfe3a('0x3f')](agents[_0x1f3e64[_0xfe3a('0x3d')]]);transfers[_0x1f3e64['transfereeuniqueid']][_0xfe3a('0xb')]=agents[_0x1f3e64[_0xfe3a('0x3a')]][_0xfe3a('0xb')];transfers[_0x1f3e64[_0xfe3a('0x3d')]][_0xfe3a('0x40')]=agents[_0x1f3e64[_0xfe3a('0x3a')]][_0xfe3a('0x40')];transfers[_0x1f3e64[_0xfe3a('0x3d')]][_0xfe3a('0x16')]=utils['now']();transfers[_0x1f3e64[_0xfe3a('0x3d')]][_0xfe3a('0x28')]=utils['now']();transfers[_0x1f3e64[_0xfe3a('0x3d')]][_0xfe3a('0x1e')]=0x0;transfers[_0x1f3e64['transfereeuniqueid']][_0xfe3a('0x3e')]=0x2;}}else if(_0x1f3e64['secondtransfereruniqueid']==_0x1f3e64[_0xfe3a('0x41')]){if(!_['isNil'](agents[_0x1f3e64['origtransfereruniqueid']])){agents[_0x1f3e64[_0xfe3a('0x39')]][_0xfe3a('0x32')]=!![];agents[_0x1f3e64[_0xfe3a('0x39')]][_0xfe3a('0x33')]=_0xfe3a('0x3b');agents[_0x1f3e64[_0xfe3a('0x39')]][_0xfe3a('0x35')]=_0x1f3e64['secondtransfererexten'];agents[_0x1f3e64['origtransfereruniqueid']]['transferuniqueid']=_0x1f3e64['secondtransfereruniqueid'];}if(_0x1f3e64[_0xfe3a('0x42')]&&agents[_0x1f3e64[_0xfe3a('0x42')]]){agents[_0x1f3e64[_0xfe3a('0x42')]]['agententerreason']=0x1;transfers[_0x1f3e64[_0xfe3a('0x42')]]=_[_0xfe3a('0x3f')](agents[_0x1f3e64['transfertargetuniqueid']]);transfers[_0x1f3e64[_0xfe3a('0x42')]][_0xfe3a('0xb')]=agents[_0x1f3e64[_0xfe3a('0x39')]]['calleridnum'];transfers[_0x1f3e64[_0xfe3a('0x42')]][_0xfe3a('0x40')]=agents[_0x1f3e64[_0xfe3a('0x39')]]['calleridname'];transfers[_0x1f3e64[_0xfe3a('0x42')]][_0xfe3a('0x16')]=utils[_0xfe3a('0x17')]();transfers[_0x1f3e64[_0xfe3a('0x42')]][_0xfe3a('0x28')]=utils['now']();transfers[_0x1f3e64[_0xfe3a('0x42')]][_0xfe3a('0x1e')]=0x0;transfers[_0x1f3e64[_0xfe3a('0x42')]]['agententerreason']=0x2;}}}catch(_0x55ff18){utils[_0xfe3a('0x1a')](_0x55ff18[_0xfe3a('0x26')]);}};exports[_0xfe3a('0x43')]=function(_0xfc8587){try{if(agents[_0xfc8587['uniqueid']]&&agents[_0xfc8587[_0xfe3a('0x6')]]['reason']==='timeout'){if(_0xfc8587['cause']==='21'){agents[_0xfc8587[_0xfe3a('0x6')]][_0xfe3a('0x25')]=_0xfe3a('0x44');agents[_0xfc8587['uniqueid']][_0xfe3a('0xd')]='rejected';}writeDB(agents[_0xfc8587[_0xfe3a('0x6')]]);var _0x4935e8=unanswered[_0xfe3a('0x45')](_0xfc8587[_0xfe3a('0x6')]);if(_0x4935e8>-0x1)unanswered[_0xfe3a('0x46')](_0x4935e8,0x1);}if(transfers[_0xfc8587[_0xfe3a('0x6')]]){transfers[_0xfc8587['uniqueid']][_0xfe3a('0x2d')]=!![];transfers[_0xfc8587[_0xfe3a('0x6')]][_0xfe3a('0x2e')]=utils[_0xfe3a('0x17')]();transfers[_0xfc8587[_0xfe3a('0x6')]][_0xfe3a('0x20')]=utils['diffTime'](transfers[_0xfc8587[_0xfe3a('0x6')]][_0xfe3a('0x2e')],transfers[_0xfc8587[_0xfe3a('0x6')]][_0xfe3a('0x28')]);transfers[_0xfc8587['uniqueid']]['reason']=_0xfe3a('0x47');transfers[_0xfc8587[_0xfe3a('0x6')]]['lastevent']=_0xfe3a('0x2f');writeDB(transfers[_0xfc8587[_0xfe3a('0x6')]],!![]);}if(agents[_0xfc8587[_0xfe3a('0x6')]]&&agents[_0xfc8587[_0xfe3a('0x6')]][_0xfe3a('0x28')]){agents[_0xfc8587['uniqueid']][_0xfe3a('0x2d')]=!![];agents[_0xfc8587[_0xfe3a('0x6')]][_0xfe3a('0x2e')]=utils[_0xfe3a('0x17')]();agents[_0xfc8587[_0xfe3a('0x6')]][_0xfe3a('0x20')]=utils[_0xfe3a('0x48')](agents[_0xfc8587['uniqueid']][_0xfe3a('0x2e')],agents[_0xfc8587[_0xfe3a('0x6')]][_0xfe3a('0x28')]);agents[_0xfc8587[_0xfe3a('0x6')]][_0xfe3a('0x25')]=agents[_0xfc8587[_0xfe3a('0x6')]][_0xfe3a('0x32')]?'transfer':'agent';agents[_0xfc8587[_0xfe3a('0x6')]]['lastevent']=_0xfe3a('0x2f');writeDB(agents[_0xfc8587[_0xfe3a('0x6')]]);}}catch(_0x5b8216){utils[_0xfe3a('0x1a')](_0x5b8216[_0xfe3a('0x26')]);}};
\ No newline at end of file
+var _0xf4eb=['request','debug','format','[%s][agents][agentcalled]','destuniqueid','now','lastevent','connectedlinename','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','agentcompleteAt','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agentcalledAt','agententerreason','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','then','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport'];(function(_0x4a3553,_0x12e68f){var _0x569d42=function(_0x28860d){while(--_0x28860d){_0x4a3553['push'](_0x4a3553['shift']());}};_0x569d42(++_0x12e68f);}(_0xf4eb,0xec));var _0xbf4e=function(_0x11e855,_0x5857b5){_0x11e855=_0x11e855-0x0;var _0x21a222=_0xf4eb[_0x11e855];return _0x21a222;};'use strict';var _=require(_0xbf4e('0x0'));var util=require('util');var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x479210,_0x5ed5b9){utils[_0xbf4e('0x1')](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x479210[_0xbf4e('0x2')],_0x479210[_0xbf4e('0x3')],_0x479210[_0xbf4e('0x4')],_0x479210[_0xbf4e('0x5')],_0x479210[_0xbf4e('0x6')],_0x479210[_0xbf4e('0x7')],_0x479210[_0xbf4e('0x8')],_0x479210['lastevent']));if(_0x479210[_0xbf4e('0x4')]){utils['getVoiceQueueByName'](_0x479210['queue'])[_0xbf4e('0x9')](function(_0x3761c1){if(_0x3761c1){_0x479210[_0xbf4e('0xa')]=_0x3761c1[_0xbf4e('0xa')];_0x479210[_0xbf4e('0xb')]=_0x479210[_0xbf4e('0xc')]?_0x3761c1[_0xbf4e('0xd')]:![];_0x479210['acwtime']=_0x479210['agentacw']?_0x3761c1[_0xbf4e('0xe')]:0x0;}utils['request'](_0xbf4e('0xf'),_0x479210);});}else{utils[_0xbf4e('0x10')]('CreateVoiceAgentReport',_0x479210);}if(_0x5ed5b9){delete transfers[_0x479210[_0xbf4e('0x2')]];}else{delete agents[_0x479210['destuniqueid']];}}exports['agentcalled']=function(_0x209b25){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x13'),_0x209b25[_0xbf4e('0x2')]),_0x209b25);agents[_0x209b25[_0xbf4e('0x14')]]=_0x209b25;agents[_0x209b25['destuniqueid']]['agentcalledAt']=utils[_0xbf4e('0x15')]();agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x16')]='called';agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x8')]=null;agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x17')]=null;utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x209b25['uniqueid'],agents[_0x209b25['destuniqueid']]['membername'],_0x209b25[_0xbf4e('0x14')]));}catch(_0x1ca73c){utils[_0xbf4e('0x18')](util['format']('[%s][agents][agentcalled]',_0x209b25[_0xbf4e('0x2')]),_0x1ca73c);}};exports[_0xbf4e('0x19')]=function(_0x3be138){try{if(!_[_0xbf4e('0x1a')](agents[_0x3be138[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x1b'),_0x3be138[_0xbf4e('0x2')]),_0x3be138);utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x3be138[_0xbf4e('0x2')],agents[_0x3be138[_0xbf4e('0x14')]]['membername'],_0x3be138[_0xbf4e('0x14')]));agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x19')]=!![];agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x1c')]=utils['now']();agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x1d');agents[_0x3be138['destuniqueid']][_0xbf4e('0x1e')]='timeout';agents[_0x3be138['destuniqueid']][_0xbf4e('0x1f')]=_0x3be138['ringtime']?parseInt(_0x3be138[_0xbf4e('0x20')])/0x3e8:0x0;agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x21')]=0x0;unanswered[_0xbf4e('0x22')](_0x3be138['destuniqueid']);}}catch(_0x2d4686){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]',_0x3be138[_0xbf4e('0x2')]),_0x2d4686);}};exports['queuecallerabandon']=function(_0x1dfa81){try{_[_0xbf4e('0x23')](agents,function(_0xb8b58e,_0x498dbd){if(_0xb8b58e[_0xbf4e('0x2')]==_0x1dfa81[_0xbf4e('0x2')]&&!_[_0xbf4e('0x24')](unanswered,_0xb8b58e[_0xbf4e('0x14')])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x1dfa81);utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x25'),_0x1dfa81[_0xbf4e('0x2')],_0xb8b58e['membername'],_0xb8b58e[_0xbf4e('0x14')]));_0xb8b58e['agentringnoanswer']=!![];_0xb8b58e[_0xbf4e('0x1c')]=utils['now']();_0xb8b58e[_0xbf4e('0x16')]=_0xbf4e('0x26');_0xb8b58e[_0xbf4e('0x1e')]='abandoned';_0xb8b58e[_0xbf4e('0x1f')]=_0x1dfa81[_0xbf4e('0x1f')];_0xb8b58e[_0xbf4e('0x21')]=0x0;writeDB(_0xb8b58e);}});}catch(_0x29d6aa){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x29d6aa);}};exports[_0xbf4e('0x27')]=function(_0x25b837){try{if(agents[_0x25b837[_0xbf4e('0x14')]]){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentconnect]',_0x25b837['uniqueid']),_0x25b837);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x28'),_0x25b837[_0xbf4e('0x2')],agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x5')],_0x25b837[_0xbf4e('0x14')]));agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();agents[_0x25b837['destuniqueid']]['connectedlinenum']=_0x25b837[_0xbf4e('0x8')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x17')]=_0x25b837['connectedlinename'];agents[_0x25b837[_0xbf4e('0x14')]]['holdtime']=_0x25b837[_0xbf4e('0x20')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x2a');_['forIn'](agents,function(_0x31d8dc,_0x78ab2d){if(_0x31d8dc[_0xbf4e('0x14')]!=_0x25b837[_0xbf4e('0x14')]&&_0x31d8dc['uniqueid']==_0x25b837[_0xbf4e('0x2')]){_0x31d8dc[_0xbf4e('0x21')]=0x0;_0x31d8dc[_0xbf4e('0x1f')]=_0x25b837[_0xbf4e('0x20')];_0x31d8dc[_0xbf4e('0x19')]=!![];_0x31d8dc[_0xbf4e('0x1c')]=utils[_0xbf4e('0x15')]();_0x31d8dc['lastevent']=_0xbf4e('0x2b');_0x31d8dc[_0xbf4e('0x1e')]='answered_elsewhere';_0x31d8dc['answeredelsewheredestinationuniqueid']=_0x25b837[_0xbf4e('0x14')];_0x31d8dc[_0xbf4e('0x2c')]=_0x25b837['membername'];writeDB(_0x31d8dc);}});}}catch(_0x5bfc4d){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x2d'),_0x25b837[_0xbf4e('0x2')]),_0x5bfc4d);}};exports[_0xbf4e('0xc')]=function(_0x3ad0a4){try{if(!_['isNil'](agents[_0x3ad0a4[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentcomplete]',_0x3ad0a4['uniqueid']),_0x3ad0a4);utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ad0a4[_0xbf4e('0x2')],agents[_0x3ad0a4[_0xbf4e('0x14')]]['membername'],_0x3ad0a4['destuniqueid']));agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0xc')]=!![];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x3ad0a4['destuniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')],agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x29')]);agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x1e')]=_0x3ad0a4['reason'];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x30');writeDB(agents[_0x3ad0a4[_0xbf4e('0x14')]]);}}catch(_0x9bc1fe){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x31'),_0x3ad0a4[_0xbf4e('0x2')]),_0x9bc1fe);}};exports[_0xbf4e('0x32')]=function(_0x2fdba9){try{if(!_[_0xbf4e('0x1a')](agents[_0x2fdba9[_0xbf4e('0x33')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x34'),_0x2fdba9[_0xbf4e('0x2')]),_0x2fdba9);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x35'),_0x2fdba9[_0xbf4e('0x2')],agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x5')],agents[_0x2fdba9['transfereruniqueid']]['uniqueid']));agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x36')]=!![];agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x37')]=_0xbf4e('0x38');agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x39')]=_0x2fdba9[_0xbf4e('0x3a')];agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x3b')]=agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x2')];}}catch(_0xc058e1){utils[_0xbf4e('0x18')](util['format']('[%s][agents][blindtransfer]',_0x2fdba9[_0xbf4e('0x2')]),_0xc058e1);}};exports[_0xbf4e('0x3c')]=function(_0x3d0b4a){try{utils['debug'](util[_0xbf4e('0x12')](_0xbf4e('0x3d'),_0x3d0b4a['origtransfereruniqueid']),_0x3d0b4a);if(_0x3d0b4a['origtransfereruniqueid']==_0x3d0b4a[_0xbf4e('0x3e')]){if(!_['isNil'](agents[_0x3d0b4a['secondtransfereruniqueid']])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x41')]]['membername']));agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a['secondtransfereruniqueid']][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x43')];agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x40')];}if(_0x3d0b4a['transfereeuniqueid']&&agents[_0x3d0b4a['transfereeuniqueid']]){agents[_0x3d0b4a['transfereeuniqueid']]['agententerreason']=0x1;transfers[_0x3d0b4a[_0xbf4e('0x44')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a['transfereeuniqueid']]);transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x41')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x47')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfereeuniqueid']]['agentconnectAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfereeuniqueid']][_0xbf4e('0x48')]=0x2;}}else if(_0x3d0b4a[_0xbf4e('0x41')]==_0x3d0b4a[_0xbf4e('0x49')]){if(!_[_0xbf4e('0x1a')](agents[_0x3d0b4a[_0xbf4e('0x40')]])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x5')]));agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x4a')];agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x41')];}if(_0x3d0b4a[_0xbf4e('0x4b')]&&agents[_0x3d0b4a['transfertargetuniqueid']]){agents[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x48')]=0x1;transfers[_0x3d0b4a[_0xbf4e('0x4b')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a[_0xbf4e('0x4b')]]);transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x40')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x4b')]]['agentcalledAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0x2c0dbd){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][attendedtransfer]',_0x3d0b4a[_0xbf4e('0x40')]),_0x2c0dbd);}};exports[_0xbf4e('0x4c')]=function(_0x4d7241){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x4d7241);if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]===_0xbf4e('0x1d')){if(_0x4d7241[_0xbf4e('0x4e')]==='21'){agents[_0x4d7241['uniqueid']][_0xbf4e('0x1e')]=_0xbf4e('0x4f');agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]='rejected';}utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x50'),_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x5')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);var _0x47ef56=unanswered[_0xbf4e('0x51')](_0x4d7241[_0xbf4e('0x2')]);if(_0x47ef56>-0x1){unanswered[_0xbf4e('0x52')](_0x47ef56,0x1);}}if(transfers[_0x4d7241[_0xbf4e('0x2')]]){transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcomplete']=!![];transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();transfers[_0x4d7241['uniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=_0xbf4e('0x53');transfers[_0x4d7241['uniqueid']][_0xbf4e('0x16')]='complete';utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x50'),_0x4d7241['uniqueid'],transfers[_0x4d7241[_0xbf4e('0x2')]]['membername'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(transfers[_0x4d7241[_0xbf4e('0x2')]],!![]);}if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]]['agentconnectAt']){agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0xc')]=!![];agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x4d7241[_0xbf4e('0x2')]]['talktime']=utils[_0xbf4e('0x2f')](agents[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x36')]?_0xbf4e('0x36'):_0xbf4e('0x53');agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']=_0xbf4e('0x30');utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]]['membername'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);}}catch(_0x1cc939){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x1cc939);}};
\ No newline at end of file