Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / xdr / agents.controller.js
index aa15f39..12358c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xd404=['channel','queue','membername','interface','calleridnum','connectedlinenum','getVoiceQueueByName','then','type','agentacw','agentcomplete','acw','acwtime','acwTimeout','request','CreateVoiceAgentReport','destuniqueid','agentcalled','debug','[%s][agents][agentcalled]','agentcalledAt','now','lastevent','called','connectedlinename','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','isNil','[%s][agents][agentringnoanswer]','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','agentringnoanswer','agentringnoanswerAt','reason','timeout','holdtime','ringtime','talktime','push','queuecallerabandon','forIn','[%s][agents][queuecallerabandon]','abandoned','agentconnect','info','agentconnectAt','connect','answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername','[%s][agents][agentcomplete]','agentcompleteAt','blindtransfer','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfereruniqueid','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','[%s][agents][attendedtransfer]\x20agent:%s','ATTENDED','origtransfererexten','transfereeuniqueid','agententerreason','clone','secondtransfererlinkedid','transfertargetuniqueid','calleridname','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','splice','diffTime','agent','complete','[%s][agents][hangup]','lodash','util','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0xd404,0x15b));var _0x4d40=function(_0x4fd5d3,_0x214090){_0x4fd5d3=_0x4fd5d3-0x0;var _0xf62a8b=_0xd404[_0x4fd5d3];return _0xf62a8b;};'use strict';var _=require(_0x4d40('0x0'));var util=require(_0x4d40('0x1'));var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0xb6576c,_0x2322e5){utils['info'](util[_0x4d40('0x2')](_0x4d40('0x3'),_0xb6576c[_0x4d40('0x4')],_0xb6576c[_0x4d40('0x5')],_0xb6576c[_0x4d40('0x6')],_0xb6576c[_0x4d40('0x7')],_0xb6576c[_0x4d40('0x8')],_0xb6576c[_0x4d40('0x9')],_0xb6576c[_0x4d40('0xa')],_0xb6576c['lastevent']));if(_0xb6576c[_0x4d40('0x6')]){utils[_0x4d40('0xb')](_0xb6576c['queue'])[_0x4d40('0xc')](function(_0x5e31bc){if(_0x5e31bc){_0xb6576c['type']=_0x5e31bc[_0x4d40('0xd')];_0xb6576c[_0x4d40('0xe')]=_0xb6576c[_0x4d40('0xf')]?_0x5e31bc[_0x4d40('0x10')]:![];_0xb6576c[_0x4d40('0x11')]=_0xb6576c[_0x4d40('0xe')]?_0x5e31bc[_0x4d40('0x12')]:0x0;}utils[_0x4d40('0x13')](_0x4d40('0x14'),_0xb6576c);});}else{utils[_0x4d40('0x13')](_0x4d40('0x14'),_0xb6576c);}if(_0x2322e5){delete transfers[_0xb6576c[_0x4d40('0x4')]];}else{delete agents[_0xb6576c[_0x4d40('0x15')]];}}exports[_0x4d40('0x16')]=function(_0x5162f9){try{utils[_0x4d40('0x17')](util[_0x4d40('0x2')](_0x4d40('0x18'),_0x5162f9[_0x4d40('0x4')]),_0x5162f9);agents[_0x5162f9[_0x4d40('0x15')]]=_0x5162f9;agents[_0x5162f9['destuniqueid']][_0x4d40('0x19')]=utils[_0x4d40('0x1a')]();agents[_0x5162f9[_0x4d40('0x15')]][_0x4d40('0x1b')]=_0x4d40('0x1c');agents[_0x5162f9[_0x4d40('0x15')]][_0x4d40('0xa')]=null;agents[_0x5162f9[_0x4d40('0x15')]][_0x4d40('0x1d')]=null;utils['info'](util['format'](_0x4d40('0x1e'),_0x5162f9[_0x4d40('0x4')],agents[_0x5162f9['destuniqueid']][_0x4d40('0x7')],_0x5162f9[_0x4d40('0x15')]));}catch(_0x4eec1d){utils[_0x4d40('0x1f')](util['format'](_0x4d40('0x18'),_0x5162f9[_0x4d40('0x4')]),_0x4eec1d);}};exports['agentringnoanswer']=function(_0x57c997){try{if(!_[_0x4d40('0x20')](agents[_0x57c997[_0x4d40('0x15')]])){utils['debug'](util[_0x4d40('0x2')](_0x4d40('0x21'),_0x57c997[_0x4d40('0x4')]),_0x57c997);utils['info'](util[_0x4d40('0x2')](_0x4d40('0x22'),_0x57c997[_0x4d40('0x4')],agents[_0x57c997['destuniqueid']]['membername'],_0x57c997[_0x4d40('0x15')]));agents[_0x57c997[_0x4d40('0x15')]][_0x4d40('0x23')]=!![];agents[_0x57c997[_0x4d40('0x15')]][_0x4d40('0x24')]=utils['now']();agents[_0x57c997[_0x4d40('0x15')]][_0x4d40('0x1b')]='timeout';agents[_0x57c997['destuniqueid']][_0x4d40('0x25')]=_0x4d40('0x26');agents[_0x57c997[_0x4d40('0x15')]][_0x4d40('0x27')]=_0x57c997[_0x4d40('0x28')]?parseInt(_0x57c997[_0x4d40('0x28')])/0x3e8:0x0;agents[_0x57c997[_0x4d40('0x15')]][_0x4d40('0x29')]=0x0;unanswered[_0x4d40('0x2a')](_0x57c997[_0x4d40('0x15')]);}}catch(_0x1c0fcf){utils['error'](util['format']('[%s][agents][agentringnoanswer]',_0x57c997[_0x4d40('0x4')]),_0x1c0fcf);}};exports[_0x4d40('0x2b')]=function(_0x1ac240){try{_[_0x4d40('0x2c')](agents,function(_0x598ca9,_0x18e601){if(_0x598ca9[_0x4d40('0x4')]==_0x1ac240[_0x4d40('0x4')]&&!_['includes'](unanswered,_0x598ca9[_0x4d40('0x15')])){utils[_0x4d40('0x17')](util[_0x4d40('0x2')](_0x4d40('0x2d'),_0x1ac240[_0x4d40('0x4')]),_0x1ac240);utils['info'](util[_0x4d40('0x2')]('[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x1ac240[_0x4d40('0x4')],_0x598ca9[_0x4d40('0x7')],_0x598ca9[_0x4d40('0x15')]));_0x598ca9[_0x4d40('0x23')]=!![];_0x598ca9['agentringnoanswerAt']=utils['now']();_0x598ca9[_0x4d40('0x1b')]=_0x4d40('0x2e');_0x598ca9[_0x4d40('0x25')]=_0x4d40('0x2e');_0x598ca9['holdtime']=_0x1ac240[_0x4d40('0x27')];_0x598ca9['talktime']=0x0;writeDB(_0x598ca9);}});}catch(_0x2fde16){utils[_0x4d40('0x1f')](util[_0x4d40('0x2')](_0x4d40('0x2d'),_0x1ac240[_0x4d40('0x4')]),_0x2fde16);}};exports[_0x4d40('0x2f')]=function(_0x1d1ba9){try{if(agents[_0x1d1ba9[_0x4d40('0x15')]]){utils[_0x4d40('0x17')](util[_0x4d40('0x2')]('[%s][agents][agentconnect]',_0x1d1ba9[_0x4d40('0x4')]),_0x1d1ba9);utils[_0x4d40('0x30')](util['format']('[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x1d1ba9['uniqueid'],agents[_0x1d1ba9[_0x4d40('0x15')]][_0x4d40('0x7')],_0x1d1ba9['destuniqueid']));agents[_0x1d1ba9[_0x4d40('0x15')]][_0x4d40('0x31')]=utils[_0x4d40('0x1a')]();agents[_0x1d1ba9[_0x4d40('0x15')]][_0x4d40('0xa')]=_0x1d1ba9['connectedlinenum'];agents[_0x1d1ba9[_0x4d40('0x15')]][_0x4d40('0x1d')]=_0x1d1ba9['connectedlinename'];agents[_0x1d1ba9['destuniqueid']][_0x4d40('0x27')]=_0x1d1ba9[_0x4d40('0x28')];agents[_0x1d1ba9['destuniqueid']][_0x4d40('0x1b')]=_0x4d40('0x32');_['forIn'](agents,function(_0x1e8427,_0x1a9586){if(_0x1e8427['destuniqueid']!=_0x1d1ba9[_0x4d40('0x15')]&&_0x1e8427[_0x4d40('0x4')]==_0x1d1ba9['uniqueid']){_0x1e8427[_0x4d40('0x29')]=0x0;_0x1e8427['holdtime']=_0x1d1ba9[_0x4d40('0x28')];_0x1e8427[_0x4d40('0x23')]=!![];_0x1e8427[_0x4d40('0x24')]=utils[_0x4d40('0x1a')]();_0x1e8427[_0x4d40('0x1b')]=_0x4d40('0x33');_0x1e8427[_0x4d40('0x25')]=_0x4d40('0x33');_0x1e8427[_0x4d40('0x34')]=_0x1d1ba9['destuniqueid'];_0x1e8427[_0x4d40('0x35')]=_0x1d1ba9[_0x4d40('0x7')];writeDB(_0x1e8427);}});}}catch(_0x1c2fa8){utils[_0x4d40('0x1f')](util[_0x4d40('0x2')]('[%s][agents][agentconnect]',_0x1d1ba9[_0x4d40('0x4')]),_0x1c2fa8);}};exports['agentcomplete']=function(_0x2e7f75){try{if(!_[_0x4d40('0x20')](agents[_0x2e7f75[_0x4d40('0x15')]])){utils[_0x4d40('0x17')](util['format'](_0x4d40('0x36'),_0x2e7f75[_0x4d40('0x4')]),_0x2e7f75);utils['info'](util[_0x4d40('0x2')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x2e7f75[_0x4d40('0x4')],agents[_0x2e7f75[_0x4d40('0x15')]][_0x4d40('0x7')],_0x2e7f75[_0x4d40('0x15')]));agents[_0x2e7f75['destuniqueid']][_0x4d40('0xf')]=!![];agents[_0x2e7f75['destuniqueid']][_0x4d40('0x37')]=utils[_0x4d40('0x1a')]();agents[_0x2e7f75[_0x4d40('0x15')]][_0x4d40('0x29')]=utils['diffTime'](agents[_0x2e7f75[_0x4d40('0x15')]][_0x4d40('0x37')],agents[_0x2e7f75[_0x4d40('0x15')]][_0x4d40('0x31')]);agents[_0x2e7f75['destuniqueid']][_0x4d40('0x25')]=_0x2e7f75[_0x4d40('0x25')];agents[_0x2e7f75['destuniqueid']][_0x4d40('0x1b')]='complete';writeDB(agents[_0x2e7f75[_0x4d40('0x15')]]);}}catch(_0x1777e8){utils[_0x4d40('0x1f')](util[_0x4d40('0x2')](_0x4d40('0x36'),_0x2e7f75[_0x4d40('0x4')]),_0x1777e8);}};exports[_0x4d40('0x38')]=function(_0x37b6bf){try{if(!_[_0x4d40('0x20')](agents[_0x37b6bf['transfereruniqueid']])){utils[_0x4d40('0x17')](util[_0x4d40('0x2')](_0x4d40('0x39'),_0x37b6bf[_0x4d40('0x4')]),_0x37b6bf);utils[_0x4d40('0x30')](util['format'](_0x4d40('0x3a'),_0x37b6bf[_0x4d40('0x4')],agents[_0x37b6bf['transfereruniqueid']][_0x4d40('0x7')],agents[_0x37b6bf['transfereruniqueid']][_0x4d40('0x4')]));agents[_0x37b6bf[_0x4d40('0x3b')]][_0x4d40('0x3c')]=!![];agents[_0x37b6bf['transfereruniqueid']][_0x4d40('0x3d')]=_0x4d40('0x3e');agents[_0x37b6bf[_0x4d40('0x3b')]][_0x4d40('0x3f')]=_0x37b6bf[_0x4d40('0x40')];agents[_0x37b6bf['transfereruniqueid']][_0x4d40('0x41')]=agents[_0x37b6bf[_0x4d40('0x3b')]]['uniqueid'];}}catch(_0x1000f4){utils['error'](util[_0x4d40('0x2')]('[%s][agents][blindtransfer]',_0x37b6bf[_0x4d40('0x4')]),_0x1000f4);}};exports[_0x4d40('0x42')]=function(_0x539df4){try{utils[_0x4d40('0x17')](util[_0x4d40('0x2')](_0x4d40('0x43'),_0x539df4[_0x4d40('0x44')]),_0x539df4);if(_0x539df4[_0x4d40('0x44')]==_0x539df4[_0x4d40('0x45')]){if(!_[_0x4d40('0x20')](agents[_0x539df4[_0x4d40('0x46')]])){utils[_0x4d40('0x30')](util[_0x4d40('0x2')](_0x4d40('0x47'),_0x539df4[_0x4d40('0x44')],agents[_0x539df4[_0x4d40('0x46')]][_0x4d40('0x7')]));agents[_0x539df4[_0x4d40('0x46')]][_0x4d40('0x3c')]=!![];agents[_0x539df4[_0x4d40('0x46')]][_0x4d40('0x3d')]=_0x4d40('0x48');agents[_0x539df4['secondtransfereruniqueid']][_0x4d40('0x3f')]=_0x539df4[_0x4d40('0x49')];agents[_0x539df4['secondtransfereruniqueid']]['transferuniqueid']=_0x539df4[_0x4d40('0x44')];}if(_0x539df4[_0x4d40('0x4a')]&&agents[_0x539df4['transfereeuniqueid']]){agents[_0x539df4['transfereeuniqueid']][_0x4d40('0x4b')]=0x1;transfers[_0x539df4['transfereeuniqueid']]=_[_0x4d40('0x4c')](agents[_0x539df4['transfereeuniqueid']]);transfers[_0x539df4[_0x4d40('0x4a')]][_0x4d40('0x9')]=agents[_0x539df4[_0x4d40('0x46')]][_0x4d40('0x9')];transfers[_0x539df4[_0x4d40('0x4a')]]['calleridname']=agents[_0x539df4['secondtransfereruniqueid']]['calleridname'];transfers[_0x539df4[_0x4d40('0x4a')]][_0x4d40('0x19')]=utils[_0x4d40('0x1a')]();transfers[_0x539df4[_0x4d40('0x4a')]][_0x4d40('0x31')]=utils['now']();transfers[_0x539df4[_0x4d40('0x4a')]]['holdtime']=0x0;transfers[_0x539df4[_0x4d40('0x4a')]][_0x4d40('0x4b')]=0x2;}}else if(_0x539df4[_0x4d40('0x46')]==_0x539df4[_0x4d40('0x4d')]){if(!_[_0x4d40('0x20')](agents[_0x539df4[_0x4d40('0x44')]])){utils['info'](util['format'](_0x4d40('0x47'),_0x539df4[_0x4d40('0x44')],agents[_0x539df4[_0x4d40('0x44')]][_0x4d40('0x7')]));agents[_0x539df4[_0x4d40('0x44')]][_0x4d40('0x3c')]=!![];agents[_0x539df4[_0x4d40('0x44')]][_0x4d40('0x3d')]='ATTENDED';agents[_0x539df4[_0x4d40('0x44')]]['transferexten']=_0x539df4['secondtransfererexten'];agents[_0x539df4['origtransfereruniqueid']][_0x4d40('0x41')]=_0x539df4[_0x4d40('0x46')];}if(_0x539df4[_0x4d40('0x4e')]&&agents[_0x539df4[_0x4d40('0x4e')]]){agents[_0x539df4['transfertargetuniqueid']][_0x4d40('0x4b')]=0x1;transfers[_0x539df4[_0x4d40('0x4e')]]=_[_0x4d40('0x4c')](agents[_0x539df4[_0x4d40('0x4e')]]);transfers[_0x539df4[_0x4d40('0x4e')]]['calleridnum']=agents[_0x539df4['origtransfereruniqueid']][_0x4d40('0x9')];transfers[_0x539df4['transfertargetuniqueid']][_0x4d40('0x4f')]=agents[_0x539df4[_0x4d40('0x44')]][_0x4d40('0x4f')];transfers[_0x539df4['transfertargetuniqueid']]['agentcalledAt']=utils[_0x4d40('0x1a')]();transfers[_0x539df4['transfertargetuniqueid']][_0x4d40('0x31')]=utils[_0x4d40('0x1a')]();transfers[_0x539df4['transfertargetuniqueid']][_0x4d40('0x27')]=0x0;transfers[_0x539df4[_0x4d40('0x4e')]][_0x4d40('0x4b')]=0x2;}}}catch(_0x3bce3d){utils[_0x4d40('0x1f')](util[_0x4d40('0x2')]('[%s][agents][attendedtransfer]',_0x539df4['origtransfereruniqueid']),_0x3bce3d);}};exports['hangup']=function(_0x13872b){try{utils[_0x4d40('0x17')](util[_0x4d40('0x2')]('[%s][agents][hangup]',_0x13872b[_0x4d40('0x4')]),_0x13872b);if(agents[_0x13872b[_0x4d40('0x4')]]&&agents[_0x13872b['uniqueid']]['reason']===_0x4d40('0x26')){if(_0x13872b[_0x4d40('0x50')]==='21'){agents[_0x13872b['uniqueid']][_0x4d40('0x25')]=_0x4d40('0x51');agents[_0x13872b[_0x4d40('0x4')]][_0x4d40('0x1b')]=_0x4d40('0x51');}utils[_0x4d40('0x30')](util['format'](_0x4d40('0x52'),_0x13872b['uniqueid'],agents[_0x13872b[_0x4d40('0x4')]][_0x4d40('0x7')],agents[_0x13872b['uniqueid']][_0x4d40('0x25')],agents[_0x13872b[_0x4d40('0x4')]]['lastevent']));writeDB(agents[_0x13872b[_0x4d40('0x4')]]);var _0x7df23=unanswered['indexOf'](_0x13872b[_0x4d40('0x4')]);if(_0x7df23>-0x1){unanswered[_0x4d40('0x53')](_0x7df23,0x1);}}if(transfers[_0x13872b[_0x4d40('0x4')]]){transfers[_0x13872b[_0x4d40('0x4')]][_0x4d40('0xf')]=!![];transfers[_0x13872b['uniqueid']][_0x4d40('0x37')]=utils[_0x4d40('0x1a')]();transfers[_0x13872b[_0x4d40('0x4')]][_0x4d40('0x29')]=utils[_0x4d40('0x54')](transfers[_0x13872b[_0x4d40('0x4')]]['agentcompleteAt'],transfers[_0x13872b[_0x4d40('0x4')]]['agentconnectAt']);transfers[_0x13872b[_0x4d40('0x4')]][_0x4d40('0x25')]=_0x4d40('0x55');transfers[_0x13872b[_0x4d40('0x4')]][_0x4d40('0x1b')]='complete';utils[_0x4d40('0x30')](util[_0x4d40('0x2')](_0x4d40('0x52'),_0x13872b[_0x4d40('0x4')],transfers[_0x13872b['uniqueid']][_0x4d40('0x7')],transfers[_0x13872b[_0x4d40('0x4')]][_0x4d40('0x25')],transfers[_0x13872b[_0x4d40('0x4')]]['lastevent']));writeDB(transfers[_0x13872b[_0x4d40('0x4')]],!![]);}if(agents[_0x13872b['uniqueid']]&&agents[_0x13872b[_0x4d40('0x4')]][_0x4d40('0x31')]){agents[_0x13872b[_0x4d40('0x4')]][_0x4d40('0xf')]=!![];agents[_0x13872b['uniqueid']]['agentcompleteAt']=utils[_0x4d40('0x1a')]();agents[_0x13872b[_0x4d40('0x4')]]['talktime']=utils[_0x4d40('0x54')](agents[_0x13872b[_0x4d40('0x4')]][_0x4d40('0x37')],agents[_0x13872b[_0x4d40('0x4')]][_0x4d40('0x31')]);agents[_0x13872b['uniqueid']][_0x4d40('0x25')]=agents[_0x13872b[_0x4d40('0x4')]][_0x4d40('0x3c')]?_0x4d40('0x3c'):_0x4d40('0x55');agents[_0x13872b[_0x4d40('0x4')]][_0x4d40('0x1b')]=_0x4d40('0x56');utils[_0x4d40('0x30')](util[_0x4d40('0x2')](_0x4d40('0x52'),_0x13872b['uniqueid'],agents[_0x13872b[_0x4d40('0x4')]][_0x4d40('0x7')],agents[_0x13872b['uniqueid']][_0x4d40('0x25')],agents[_0x13872b[_0x4d40('0x4')]]['lastevent']));writeDB(agents[_0x13872b['uniqueid']]);}}catch(_0x33b8f3){utils[_0x4d40('0x1f')](util['format'](_0x4d40('0x57'),_0x13872b[_0x4d40('0x4')]),_0x33b8f3);}};
\ No newline at end of file
+var _0xf4eb=['request','debug','format','[%s][agents][agentcalled]','destuniqueid','now','lastevent','connectedlinename','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','agentcompleteAt','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agentcalledAt','agententerreason','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','then','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport'];(function(_0x4a3553,_0x12e68f){var _0x569d42=function(_0x28860d){while(--_0x28860d){_0x4a3553['push'](_0x4a3553['shift']());}};_0x569d42(++_0x12e68f);}(_0xf4eb,0xec));var _0xbf4e=function(_0x11e855,_0x5857b5){_0x11e855=_0x11e855-0x0;var _0x21a222=_0xf4eb[_0x11e855];return _0x21a222;};'use strict';var _=require(_0xbf4e('0x0'));var util=require('util');var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x479210,_0x5ed5b9){utils[_0xbf4e('0x1')](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x479210[_0xbf4e('0x2')],_0x479210[_0xbf4e('0x3')],_0x479210[_0xbf4e('0x4')],_0x479210[_0xbf4e('0x5')],_0x479210[_0xbf4e('0x6')],_0x479210[_0xbf4e('0x7')],_0x479210[_0xbf4e('0x8')],_0x479210['lastevent']));if(_0x479210[_0xbf4e('0x4')]){utils['getVoiceQueueByName'](_0x479210['queue'])[_0xbf4e('0x9')](function(_0x3761c1){if(_0x3761c1){_0x479210[_0xbf4e('0xa')]=_0x3761c1[_0xbf4e('0xa')];_0x479210[_0xbf4e('0xb')]=_0x479210[_0xbf4e('0xc')]?_0x3761c1[_0xbf4e('0xd')]:![];_0x479210['acwtime']=_0x479210['agentacw']?_0x3761c1[_0xbf4e('0xe')]:0x0;}utils['request'](_0xbf4e('0xf'),_0x479210);});}else{utils[_0xbf4e('0x10')]('CreateVoiceAgentReport',_0x479210);}if(_0x5ed5b9){delete transfers[_0x479210[_0xbf4e('0x2')]];}else{delete agents[_0x479210['destuniqueid']];}}exports['agentcalled']=function(_0x209b25){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x13'),_0x209b25[_0xbf4e('0x2')]),_0x209b25);agents[_0x209b25[_0xbf4e('0x14')]]=_0x209b25;agents[_0x209b25['destuniqueid']]['agentcalledAt']=utils[_0xbf4e('0x15')]();agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x16')]='called';agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x8')]=null;agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x17')]=null;utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x209b25['uniqueid'],agents[_0x209b25['destuniqueid']]['membername'],_0x209b25[_0xbf4e('0x14')]));}catch(_0x1ca73c){utils[_0xbf4e('0x18')](util['format']('[%s][agents][agentcalled]',_0x209b25[_0xbf4e('0x2')]),_0x1ca73c);}};exports[_0xbf4e('0x19')]=function(_0x3be138){try{if(!_[_0xbf4e('0x1a')](agents[_0x3be138[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x1b'),_0x3be138[_0xbf4e('0x2')]),_0x3be138);utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x3be138[_0xbf4e('0x2')],agents[_0x3be138[_0xbf4e('0x14')]]['membername'],_0x3be138[_0xbf4e('0x14')]));agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x19')]=!![];agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x1c')]=utils['now']();agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x1d');agents[_0x3be138['destuniqueid']][_0xbf4e('0x1e')]='timeout';agents[_0x3be138['destuniqueid']][_0xbf4e('0x1f')]=_0x3be138['ringtime']?parseInt(_0x3be138[_0xbf4e('0x20')])/0x3e8:0x0;agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x21')]=0x0;unanswered[_0xbf4e('0x22')](_0x3be138['destuniqueid']);}}catch(_0x2d4686){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]',_0x3be138[_0xbf4e('0x2')]),_0x2d4686);}};exports['queuecallerabandon']=function(_0x1dfa81){try{_[_0xbf4e('0x23')](agents,function(_0xb8b58e,_0x498dbd){if(_0xb8b58e[_0xbf4e('0x2')]==_0x1dfa81[_0xbf4e('0x2')]&&!_[_0xbf4e('0x24')](unanswered,_0xb8b58e[_0xbf4e('0x14')])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x1dfa81);utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x25'),_0x1dfa81[_0xbf4e('0x2')],_0xb8b58e['membername'],_0xb8b58e[_0xbf4e('0x14')]));_0xb8b58e['agentringnoanswer']=!![];_0xb8b58e[_0xbf4e('0x1c')]=utils['now']();_0xb8b58e[_0xbf4e('0x16')]=_0xbf4e('0x26');_0xb8b58e[_0xbf4e('0x1e')]='abandoned';_0xb8b58e[_0xbf4e('0x1f')]=_0x1dfa81[_0xbf4e('0x1f')];_0xb8b58e[_0xbf4e('0x21')]=0x0;writeDB(_0xb8b58e);}});}catch(_0x29d6aa){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x29d6aa);}};exports[_0xbf4e('0x27')]=function(_0x25b837){try{if(agents[_0x25b837[_0xbf4e('0x14')]]){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentconnect]',_0x25b837['uniqueid']),_0x25b837);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x28'),_0x25b837[_0xbf4e('0x2')],agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x5')],_0x25b837[_0xbf4e('0x14')]));agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();agents[_0x25b837['destuniqueid']]['connectedlinenum']=_0x25b837[_0xbf4e('0x8')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x17')]=_0x25b837['connectedlinename'];agents[_0x25b837[_0xbf4e('0x14')]]['holdtime']=_0x25b837[_0xbf4e('0x20')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x2a');_['forIn'](agents,function(_0x31d8dc,_0x78ab2d){if(_0x31d8dc[_0xbf4e('0x14')]!=_0x25b837[_0xbf4e('0x14')]&&_0x31d8dc['uniqueid']==_0x25b837[_0xbf4e('0x2')]){_0x31d8dc[_0xbf4e('0x21')]=0x0;_0x31d8dc[_0xbf4e('0x1f')]=_0x25b837[_0xbf4e('0x20')];_0x31d8dc[_0xbf4e('0x19')]=!![];_0x31d8dc[_0xbf4e('0x1c')]=utils[_0xbf4e('0x15')]();_0x31d8dc['lastevent']=_0xbf4e('0x2b');_0x31d8dc[_0xbf4e('0x1e')]='answered_elsewhere';_0x31d8dc['answeredelsewheredestinationuniqueid']=_0x25b837[_0xbf4e('0x14')];_0x31d8dc[_0xbf4e('0x2c')]=_0x25b837['membername'];writeDB(_0x31d8dc);}});}}catch(_0x5bfc4d){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x2d'),_0x25b837[_0xbf4e('0x2')]),_0x5bfc4d);}};exports[_0xbf4e('0xc')]=function(_0x3ad0a4){try{if(!_['isNil'](agents[_0x3ad0a4[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentcomplete]',_0x3ad0a4['uniqueid']),_0x3ad0a4);utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ad0a4[_0xbf4e('0x2')],agents[_0x3ad0a4[_0xbf4e('0x14')]]['membername'],_0x3ad0a4['destuniqueid']));agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0xc')]=!![];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x3ad0a4['destuniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')],agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x29')]);agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x1e')]=_0x3ad0a4['reason'];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x30');writeDB(agents[_0x3ad0a4[_0xbf4e('0x14')]]);}}catch(_0x9bc1fe){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x31'),_0x3ad0a4[_0xbf4e('0x2')]),_0x9bc1fe);}};exports[_0xbf4e('0x32')]=function(_0x2fdba9){try{if(!_[_0xbf4e('0x1a')](agents[_0x2fdba9[_0xbf4e('0x33')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x34'),_0x2fdba9[_0xbf4e('0x2')]),_0x2fdba9);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x35'),_0x2fdba9[_0xbf4e('0x2')],agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x5')],agents[_0x2fdba9['transfereruniqueid']]['uniqueid']));agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x36')]=!![];agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x37')]=_0xbf4e('0x38');agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x39')]=_0x2fdba9[_0xbf4e('0x3a')];agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x3b')]=agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x2')];}}catch(_0xc058e1){utils[_0xbf4e('0x18')](util['format']('[%s][agents][blindtransfer]',_0x2fdba9[_0xbf4e('0x2')]),_0xc058e1);}};exports[_0xbf4e('0x3c')]=function(_0x3d0b4a){try{utils['debug'](util[_0xbf4e('0x12')](_0xbf4e('0x3d'),_0x3d0b4a['origtransfereruniqueid']),_0x3d0b4a);if(_0x3d0b4a['origtransfereruniqueid']==_0x3d0b4a[_0xbf4e('0x3e')]){if(!_['isNil'](agents[_0x3d0b4a['secondtransfereruniqueid']])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x41')]]['membername']));agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a['secondtransfereruniqueid']][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x43')];agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x40')];}if(_0x3d0b4a['transfereeuniqueid']&&agents[_0x3d0b4a['transfereeuniqueid']]){agents[_0x3d0b4a['transfereeuniqueid']]['agententerreason']=0x1;transfers[_0x3d0b4a[_0xbf4e('0x44')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a['transfereeuniqueid']]);transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x41')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x47')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfereeuniqueid']]['agentconnectAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfereeuniqueid']][_0xbf4e('0x48')]=0x2;}}else if(_0x3d0b4a[_0xbf4e('0x41')]==_0x3d0b4a[_0xbf4e('0x49')]){if(!_[_0xbf4e('0x1a')](agents[_0x3d0b4a[_0xbf4e('0x40')]])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x5')]));agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x4a')];agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x41')];}if(_0x3d0b4a[_0xbf4e('0x4b')]&&agents[_0x3d0b4a['transfertargetuniqueid']]){agents[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x48')]=0x1;transfers[_0x3d0b4a[_0xbf4e('0x4b')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a[_0xbf4e('0x4b')]]);transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x40')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x4b')]]['agentcalledAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0x2c0dbd){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][attendedtransfer]',_0x3d0b4a[_0xbf4e('0x40')]),_0x2c0dbd);}};exports[_0xbf4e('0x4c')]=function(_0x4d7241){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x4d7241);if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]===_0xbf4e('0x1d')){if(_0x4d7241[_0xbf4e('0x4e')]==='21'){agents[_0x4d7241['uniqueid']][_0xbf4e('0x1e')]=_0xbf4e('0x4f');agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]='rejected';}utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x50'),_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x5')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);var _0x47ef56=unanswered[_0xbf4e('0x51')](_0x4d7241[_0xbf4e('0x2')]);if(_0x47ef56>-0x1){unanswered[_0xbf4e('0x52')](_0x47ef56,0x1);}}if(transfers[_0x4d7241[_0xbf4e('0x2')]]){transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcomplete']=!![];transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();transfers[_0x4d7241['uniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=_0xbf4e('0x53');transfers[_0x4d7241['uniqueid']][_0xbf4e('0x16')]='complete';utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x50'),_0x4d7241['uniqueid'],transfers[_0x4d7241[_0xbf4e('0x2')]]['membername'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(transfers[_0x4d7241[_0xbf4e('0x2')]],!![]);}if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]]['agentconnectAt']){agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0xc')]=!![];agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x4d7241[_0xbf4e('0x2')]]['talktime']=utils[_0xbf4e('0x2f')](agents[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x36')]?_0xbf4e('0x36'):_0xbf4e('0x53');agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']=_0xbf4e('0x30');utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]]['membername'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);}}catch(_0x1cc939){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x1cc939);}};
\ No newline at end of file