Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / xdr / agents.controller.js
index aedabd2..12358c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1358=['./utils','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','channel','queue','membername','calleridnum','connectedlinenum','getVoiceQueueByName','then','type','agentacw','agentcomplete','acw','acwtime','acwTimeout','request','CreateVoiceAgentReport','destuniqueid','agentcalled','debug','[%s][agents][agentcalled]','uniqueid','connectedlinename','info','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','now','lastevent','reason','timeout','ringtime','talktime','queuecallerabandon','forIn','[%s][agents][queuecallerabandon]','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','holdtime','agentconnect','[%s][agents][agentconnect]','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','[%s][agents][agentcomplete]','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','diffTime','complete','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','[%s][agents][attendedtransfer]\x20agent:%s','ATTENDED','origtransfererexten','transferuniqueid','transfereeuniqueid','agententerreason','calleridname','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','clone','agentcalledAt','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','util'];(function(_0x187443,_0x24c80f){var _0x3ae339=function(_0x78e7e7){while(--_0x78e7e7){_0x187443['push'](_0x187443['shift']());}};_0x3ae339(++_0x24c80f);}(_0x1358,0x1b6));var _0x8135=function(_0x2dafbe,_0x5d04de){_0x2dafbe=_0x2dafbe-0x0;var _0x58a45a=_0x1358[_0x2dafbe];return _0x58a45a;};'use strict';var _=require(_0x8135('0x0'));var util=require(_0x8135('0x1'));var utils=require(_0x8135('0x2'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x49dc2b,_0x39387c){utils['info'](util[_0x8135('0x3')](_0x8135('0x4'),_0x49dc2b['uniqueid'],_0x49dc2b[_0x8135('0x5')],_0x49dc2b[_0x8135('0x6')],_0x49dc2b[_0x8135('0x7')],_0x49dc2b['interface'],_0x49dc2b[_0x8135('0x8')],_0x49dc2b[_0x8135('0x9')],_0x49dc2b['lastevent']));if(_0x49dc2b['queue']){utils[_0x8135('0xa')](_0x49dc2b['queue'])[_0x8135('0xb')](function(_0x21f30f){if(_0x21f30f){_0x49dc2b[_0x8135('0xc')]=_0x21f30f['type'];_0x49dc2b[_0x8135('0xd')]=_0x49dc2b[_0x8135('0xe')]?_0x21f30f[_0x8135('0xf')]:![];_0x49dc2b[_0x8135('0x10')]=_0x49dc2b[_0x8135('0xd')]?_0x21f30f[_0x8135('0x11')]:0x0;}utils[_0x8135('0x12')]('CreateVoiceAgentReport',_0x49dc2b);});}else{utils[_0x8135('0x12')](_0x8135('0x13'),_0x49dc2b);}if(_0x39387c){delete transfers[_0x49dc2b['uniqueid']];}else{delete agents[_0x49dc2b[_0x8135('0x14')]];}}exports[_0x8135('0x15')]=function(_0x4a3fa8){try{utils[_0x8135('0x16')](util[_0x8135('0x3')](_0x8135('0x17'),_0x4a3fa8[_0x8135('0x18')]),_0x4a3fa8);agents[_0x4a3fa8['destuniqueid']]=_0x4a3fa8;agents[_0x4a3fa8[_0x8135('0x14')]]['agentcalledAt']=utils['now']();agents[_0x4a3fa8[_0x8135('0x14')]]['lastevent']='called';agents[_0x4a3fa8['destuniqueid']][_0x8135('0x9')]=null;agents[_0x4a3fa8[_0x8135('0x14')]][_0x8135('0x19')]=null;utils[_0x8135('0x1a')](util[_0x8135('0x3')](_0x8135('0x1b'),_0x4a3fa8['uniqueid'],agents[_0x4a3fa8[_0x8135('0x14')]][_0x8135('0x7')],_0x4a3fa8[_0x8135('0x14')]));}catch(_0x4bdfce){utils[_0x8135('0x1c')](util['format'](_0x8135('0x17'),_0x4a3fa8[_0x8135('0x18')]),_0x4bdfce);}};exports[_0x8135('0x1d')]=function(_0x1089c6){try{if(!_[_0x8135('0x1e')](agents[_0x1089c6[_0x8135('0x14')]])){utils[_0x8135('0x16')](util[_0x8135('0x3')](_0x8135('0x1f'),_0x1089c6[_0x8135('0x18')]),_0x1089c6);utils['info'](util[_0x8135('0x3')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x1089c6[_0x8135('0x18')],agents[_0x1089c6[_0x8135('0x14')]][_0x8135('0x7')],_0x1089c6['destuniqueid']));agents[_0x1089c6['destuniqueid']]['agentringnoanswer']=!![];agents[_0x1089c6['destuniqueid']][_0x8135('0x20')]=utils[_0x8135('0x21')]();agents[_0x1089c6[_0x8135('0x14')]][_0x8135('0x22')]='timeout';agents[_0x1089c6['destuniqueid']][_0x8135('0x23')]=_0x8135('0x24');agents[_0x1089c6[_0x8135('0x14')]]['holdtime']=_0x1089c6['ringtime']?parseInt(_0x1089c6[_0x8135('0x25')])/0x3e8:0x0;agents[_0x1089c6[_0x8135('0x14')]][_0x8135('0x26')]=0x0;unanswered['push'](_0x1089c6[_0x8135('0x14')]);}}catch(_0x5a9f31){utils['error'](util[_0x8135('0x3')]('[%s][agents][agentringnoanswer]',_0x1089c6['uniqueid']),_0x5a9f31);}};exports[_0x8135('0x27')]=function(_0x5cf552){try{_[_0x8135('0x28')](agents,function(_0x3c0220,_0x3fca1f){if(_0x3c0220['uniqueid']==_0x5cf552[_0x8135('0x18')]&&!_['includes'](unanswered,_0x3c0220[_0x8135('0x14')])){utils[_0x8135('0x16')](util[_0x8135('0x3')](_0x8135('0x29'),_0x5cf552['uniqueid']),_0x5cf552);utils['info'](util['format'](_0x8135('0x2a'),_0x5cf552['uniqueid'],_0x3c0220['membername'],_0x3c0220[_0x8135('0x14')]));_0x3c0220[_0x8135('0x1d')]=!![];_0x3c0220[_0x8135('0x20')]=utils[_0x8135('0x21')]();_0x3c0220[_0x8135('0x22')]=_0x8135('0x2b');_0x3c0220['reason']=_0x8135('0x2b');_0x3c0220[_0x8135('0x2c')]=_0x5cf552[_0x8135('0x2c')];_0x3c0220[_0x8135('0x26')]=0x0;writeDB(_0x3c0220);}});}catch(_0x38fd62){utils[_0x8135('0x1c')](util['format']('[%s][agents][queuecallerabandon]',_0x5cf552[_0x8135('0x18')]),_0x38fd62);}};exports[_0x8135('0x2d')]=function(_0x310fd7){try{if(agents[_0x310fd7['destuniqueid']]){utils[_0x8135('0x16')](util[_0x8135('0x3')](_0x8135('0x2e'),_0x310fd7[_0x8135('0x18')]),_0x310fd7);utils['info'](util[_0x8135('0x3')](_0x8135('0x2f'),_0x310fd7[_0x8135('0x18')],agents[_0x310fd7['destuniqueid']][_0x8135('0x7')],_0x310fd7[_0x8135('0x14')]));agents[_0x310fd7[_0x8135('0x14')]][_0x8135('0x30')]=utils[_0x8135('0x21')]();agents[_0x310fd7['destuniqueid']][_0x8135('0x9')]=_0x310fd7[_0x8135('0x9')];agents[_0x310fd7[_0x8135('0x14')]][_0x8135('0x19')]=_0x310fd7[_0x8135('0x19')];agents[_0x310fd7[_0x8135('0x14')]][_0x8135('0x2c')]=_0x310fd7['ringtime'];agents[_0x310fd7[_0x8135('0x14')]]['lastevent']=_0x8135('0x31');_[_0x8135('0x28')](agents,function(_0x18b609,_0x1bb691){if(_0x18b609[_0x8135('0x14')]!=_0x310fd7[_0x8135('0x14')]&&_0x18b609['uniqueid']==_0x310fd7[_0x8135('0x18')]){_0x18b609[_0x8135('0x26')]=0x0;_0x18b609[_0x8135('0x2c')]=_0x310fd7[_0x8135('0x25')];_0x18b609[_0x8135('0x1d')]=!![];_0x18b609[_0x8135('0x20')]=utils[_0x8135('0x21')]();_0x18b609[_0x8135('0x22')]=_0x8135('0x32');_0x18b609[_0x8135('0x23')]=_0x8135('0x32');_0x18b609['answeredelsewheredestinationuniqueid']=_0x310fd7[_0x8135('0x14')];_0x18b609['answeredelsewheremembername']=_0x310fd7[_0x8135('0x7')];writeDB(_0x18b609);}});}}catch(_0x1c5d64){utils[_0x8135('0x1c')](util[_0x8135('0x3')](_0x8135('0x2e'),_0x310fd7[_0x8135('0x18')]),_0x1c5d64);}};exports[_0x8135('0xe')]=function(_0x503f7f){try{if(!_[_0x8135('0x1e')](agents[_0x503f7f[_0x8135('0x14')]])){utils['debug'](util[_0x8135('0x3')](_0x8135('0x33'),_0x503f7f[_0x8135('0x18')]),_0x503f7f);utils[_0x8135('0x1a')](util['format'](_0x8135('0x34'),_0x503f7f[_0x8135('0x18')],agents[_0x503f7f[_0x8135('0x14')]][_0x8135('0x7')],_0x503f7f[_0x8135('0x14')]));agents[_0x503f7f['destuniqueid']][_0x8135('0xe')]=!![];agents[_0x503f7f[_0x8135('0x14')]][_0x8135('0x35')]=utils[_0x8135('0x21')]();agents[_0x503f7f[_0x8135('0x14')]][_0x8135('0x26')]=utils[_0x8135('0x36')](agents[_0x503f7f[_0x8135('0x14')]][_0x8135('0x35')],agents[_0x503f7f[_0x8135('0x14')]][_0x8135('0x30')]);agents[_0x503f7f[_0x8135('0x14')]][_0x8135('0x23')]=_0x503f7f[_0x8135('0x23')];agents[_0x503f7f['destuniqueid']][_0x8135('0x22')]=_0x8135('0x37');writeDB(agents[_0x503f7f[_0x8135('0x14')]]);}}catch(_0x5dd545){utils['error'](util[_0x8135('0x3')](_0x8135('0x33'),_0x503f7f['uniqueid']),_0x5dd545);}};exports[_0x8135('0x38')]=function(_0x46438f){try{if(!_[_0x8135('0x1e')](agents[_0x46438f[_0x8135('0x39')]])){utils[_0x8135('0x16')](util[_0x8135('0x3')](_0x8135('0x3a'),_0x46438f[_0x8135('0x18')]),_0x46438f);utils[_0x8135('0x1a')](util['format'](_0x8135('0x3b'),_0x46438f[_0x8135('0x18')],agents[_0x46438f[_0x8135('0x39')]]['membername'],agents[_0x46438f[_0x8135('0x39')]][_0x8135('0x18')]));agents[_0x46438f['transfereruniqueid']][_0x8135('0x3c')]=!![];agents[_0x46438f[_0x8135('0x39')]][_0x8135('0x3d')]=_0x8135('0x3e');agents[_0x46438f[_0x8135('0x39')]][_0x8135('0x3f')]=_0x46438f[_0x8135('0x40')];agents[_0x46438f['transfereruniqueid']]['transferuniqueid']=agents[_0x46438f[_0x8135('0x39')]][_0x8135('0x18')];}}catch(_0x4e62ff){utils['error'](util['format'](_0x8135('0x3a'),_0x46438f[_0x8135('0x18')]),_0x4e62ff);}};exports['attendedtransfer']=function(_0x81a5b2){try{utils[_0x8135('0x16')](util[_0x8135('0x3')]('[%s][agents][attendedtransfer]',_0x81a5b2[_0x8135('0x41')]),_0x81a5b2);if(_0x81a5b2['origtransfereruniqueid']==_0x81a5b2[_0x8135('0x42')]){if(!_['isNil'](agents[_0x81a5b2[_0x8135('0x43')]])){utils[_0x8135('0x1a')](util[_0x8135('0x3')](_0x8135('0x44'),_0x81a5b2['origtransfereruniqueid'],agents[_0x81a5b2[_0x8135('0x43')]]['membername']));agents[_0x81a5b2[_0x8135('0x43')]][_0x8135('0x3c')]=!![];agents[_0x81a5b2['secondtransfereruniqueid']][_0x8135('0x3d')]=_0x8135('0x45');agents[_0x81a5b2['secondtransfereruniqueid']]['transferexten']=_0x81a5b2[_0x8135('0x46')];agents[_0x81a5b2[_0x8135('0x43')]][_0x8135('0x47')]=_0x81a5b2[_0x8135('0x41')];}if(_0x81a5b2[_0x8135('0x48')]&&agents[_0x81a5b2[_0x8135('0x48')]]){agents[_0x81a5b2[_0x8135('0x48')]][_0x8135('0x49')]=0x1;transfers[_0x81a5b2['transfereeuniqueid']]=_['clone'](agents[_0x81a5b2[_0x8135('0x48')]]);transfers[_0x81a5b2['transfereeuniqueid']][_0x8135('0x8')]=agents[_0x81a5b2[_0x8135('0x43')]][_0x8135('0x8')];transfers[_0x81a5b2['transfereeuniqueid']][_0x8135('0x4a')]=agents[_0x81a5b2[_0x8135('0x43')]][_0x8135('0x4a')];transfers[_0x81a5b2['transfereeuniqueid']]['agentcalledAt']=utils['now']();transfers[_0x81a5b2[_0x8135('0x48')]]['agentconnectAt']=utils[_0x8135('0x21')]();transfers[_0x81a5b2[_0x8135('0x48')]][_0x8135('0x2c')]=0x0;transfers[_0x81a5b2[_0x8135('0x48')]][_0x8135('0x49')]=0x2;}}else if(_0x81a5b2['secondtransfereruniqueid']==_0x81a5b2[_0x8135('0x4b')]){if(!_[_0x8135('0x1e')](agents[_0x81a5b2[_0x8135('0x41')]])){utils[_0x8135('0x1a')](util['format'](_0x8135('0x44'),_0x81a5b2[_0x8135('0x41')],agents[_0x81a5b2[_0x8135('0x41')]][_0x8135('0x7')]));agents[_0x81a5b2[_0x8135('0x41')]][_0x8135('0x3c')]=!![];agents[_0x81a5b2[_0x8135('0x41')]][_0x8135('0x3d')]=_0x8135('0x45');agents[_0x81a5b2[_0x8135('0x41')]][_0x8135('0x3f')]=_0x81a5b2[_0x8135('0x4c')];agents[_0x81a5b2['origtransfereruniqueid']][_0x8135('0x47')]=_0x81a5b2[_0x8135('0x43')];}if(_0x81a5b2[_0x8135('0x4d')]&&agents[_0x81a5b2[_0x8135('0x4d')]]){agents[_0x81a5b2[_0x8135('0x4d')]][_0x8135('0x49')]=0x1;transfers[_0x81a5b2['transfertargetuniqueid']]=_[_0x8135('0x4e')](agents[_0x81a5b2[_0x8135('0x4d')]]);transfers[_0x81a5b2['transfertargetuniqueid']]['calleridnum']=agents[_0x81a5b2[_0x8135('0x41')]][_0x8135('0x8')];transfers[_0x81a5b2['transfertargetuniqueid']]['calleridname']=agents[_0x81a5b2[_0x8135('0x41')]]['calleridname'];transfers[_0x81a5b2[_0x8135('0x4d')]][_0x8135('0x4f')]=utils[_0x8135('0x21')]();transfers[_0x81a5b2[_0x8135('0x4d')]][_0x8135('0x30')]=utils['now']();transfers[_0x81a5b2['transfertargetuniqueid']][_0x8135('0x2c')]=0x0;transfers[_0x81a5b2[_0x8135('0x4d')]][_0x8135('0x49')]=0x2;}}}catch(_0x2cf284){utils[_0x8135('0x1c')](util[_0x8135('0x3')]('[%s][agents][attendedtransfer]',_0x81a5b2[_0x8135('0x41')]),_0x2cf284);}};exports[_0x8135('0x50')]=function(_0xb3ebd4){try{utils[_0x8135('0x16')](util[_0x8135('0x3')](_0x8135('0x51'),_0xb3ebd4['uniqueid']),_0xb3ebd4);if(agents[_0xb3ebd4[_0x8135('0x18')]]&&agents[_0xb3ebd4['uniqueid']][_0x8135('0x23')]===_0x8135('0x24')){if(_0xb3ebd4[_0x8135('0x52')]==='21'){agents[_0xb3ebd4[_0x8135('0x18')]][_0x8135('0x23')]=_0x8135('0x53');agents[_0xb3ebd4[_0x8135('0x18')]][_0x8135('0x22')]='rejected';}utils['info'](util['format'](_0x8135('0x54'),_0xb3ebd4['uniqueid'],agents[_0xb3ebd4[_0x8135('0x18')]][_0x8135('0x7')],agents[_0xb3ebd4[_0x8135('0x18')]]['reason'],agents[_0xb3ebd4['uniqueid']][_0x8135('0x22')]));writeDB(agents[_0xb3ebd4[_0x8135('0x18')]]);var _0x5bafdc=unanswered[_0x8135('0x55')](_0xb3ebd4['uniqueid']);if(_0x5bafdc>-0x1){unanswered[_0x8135('0x56')](_0x5bafdc,0x1);}}if(transfers[_0xb3ebd4[_0x8135('0x18')]]){transfers[_0xb3ebd4[_0x8135('0x18')]][_0x8135('0xe')]=!![];transfers[_0xb3ebd4[_0x8135('0x18')]][_0x8135('0x35')]=utils[_0x8135('0x21')]();transfers[_0xb3ebd4[_0x8135('0x18')]]['talktime']=utils['diffTime'](transfers[_0xb3ebd4[_0x8135('0x18')]][_0x8135('0x35')],transfers[_0xb3ebd4['uniqueid']][_0x8135('0x30')]);transfers[_0xb3ebd4[_0x8135('0x18')]][_0x8135('0x23')]=_0x8135('0x57');transfers[_0xb3ebd4[_0x8135('0x18')]][_0x8135('0x22')]='complete';utils[_0x8135('0x1a')](util['format'](_0x8135('0x54'),_0xb3ebd4['uniqueid'],transfers[_0xb3ebd4[_0x8135('0x18')]]['membername'],transfers[_0xb3ebd4[_0x8135('0x18')]][_0x8135('0x23')],transfers[_0xb3ebd4['uniqueid']][_0x8135('0x22')]));writeDB(transfers[_0xb3ebd4['uniqueid']],!![]);}if(agents[_0xb3ebd4[_0x8135('0x18')]]&&agents[_0xb3ebd4[_0x8135('0x18')]][_0x8135('0x30')]){agents[_0xb3ebd4[_0x8135('0x18')]][_0x8135('0xe')]=!![];agents[_0xb3ebd4[_0x8135('0x18')]]['agentcompleteAt']=utils['now']();agents[_0xb3ebd4['uniqueid']][_0x8135('0x26')]=utils[_0x8135('0x36')](agents[_0xb3ebd4[_0x8135('0x18')]][_0x8135('0x35')],agents[_0xb3ebd4[_0x8135('0x18')]]['agentconnectAt']);agents[_0xb3ebd4[_0x8135('0x18')]][_0x8135('0x23')]=agents[_0xb3ebd4[_0x8135('0x18')]][_0x8135('0x3c')]?'transfer':_0x8135('0x57');agents[_0xb3ebd4[_0x8135('0x18')]]['lastevent']=_0x8135('0x37');utils[_0x8135('0x1a')](util[_0x8135('0x3')](_0x8135('0x54'),_0xb3ebd4[_0x8135('0x18')],agents[_0xb3ebd4[_0x8135('0x18')]]['membername'],agents[_0xb3ebd4['uniqueid']][_0x8135('0x23')],agents[_0xb3ebd4['uniqueid']][_0x8135('0x22')]));writeDB(agents[_0xb3ebd4[_0x8135('0x18')]]);}}catch(_0x53cb27){utils['error'](util['format'](_0x8135('0x51'),_0xb3ebd4[_0x8135('0x18')]),_0x53cb27);}};
\ No newline at end of file
+var _0xf4eb=['request','debug','format','[%s][agents][agentcalled]','destuniqueid','now','lastevent','connectedlinename','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','agentcompleteAt','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agentcalledAt','agententerreason','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','then','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport'];(function(_0x4a3553,_0x12e68f){var _0x569d42=function(_0x28860d){while(--_0x28860d){_0x4a3553['push'](_0x4a3553['shift']());}};_0x569d42(++_0x12e68f);}(_0xf4eb,0xec));var _0xbf4e=function(_0x11e855,_0x5857b5){_0x11e855=_0x11e855-0x0;var _0x21a222=_0xf4eb[_0x11e855];return _0x21a222;};'use strict';var _=require(_0xbf4e('0x0'));var util=require('util');var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x479210,_0x5ed5b9){utils[_0xbf4e('0x1')](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x479210[_0xbf4e('0x2')],_0x479210[_0xbf4e('0x3')],_0x479210[_0xbf4e('0x4')],_0x479210[_0xbf4e('0x5')],_0x479210[_0xbf4e('0x6')],_0x479210[_0xbf4e('0x7')],_0x479210[_0xbf4e('0x8')],_0x479210['lastevent']));if(_0x479210[_0xbf4e('0x4')]){utils['getVoiceQueueByName'](_0x479210['queue'])[_0xbf4e('0x9')](function(_0x3761c1){if(_0x3761c1){_0x479210[_0xbf4e('0xa')]=_0x3761c1[_0xbf4e('0xa')];_0x479210[_0xbf4e('0xb')]=_0x479210[_0xbf4e('0xc')]?_0x3761c1[_0xbf4e('0xd')]:![];_0x479210['acwtime']=_0x479210['agentacw']?_0x3761c1[_0xbf4e('0xe')]:0x0;}utils['request'](_0xbf4e('0xf'),_0x479210);});}else{utils[_0xbf4e('0x10')]('CreateVoiceAgentReport',_0x479210);}if(_0x5ed5b9){delete transfers[_0x479210[_0xbf4e('0x2')]];}else{delete agents[_0x479210['destuniqueid']];}}exports['agentcalled']=function(_0x209b25){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x13'),_0x209b25[_0xbf4e('0x2')]),_0x209b25);agents[_0x209b25[_0xbf4e('0x14')]]=_0x209b25;agents[_0x209b25['destuniqueid']]['agentcalledAt']=utils[_0xbf4e('0x15')]();agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x16')]='called';agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x8')]=null;agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x17')]=null;utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x209b25['uniqueid'],agents[_0x209b25['destuniqueid']]['membername'],_0x209b25[_0xbf4e('0x14')]));}catch(_0x1ca73c){utils[_0xbf4e('0x18')](util['format']('[%s][agents][agentcalled]',_0x209b25[_0xbf4e('0x2')]),_0x1ca73c);}};exports[_0xbf4e('0x19')]=function(_0x3be138){try{if(!_[_0xbf4e('0x1a')](agents[_0x3be138[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x1b'),_0x3be138[_0xbf4e('0x2')]),_0x3be138);utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x3be138[_0xbf4e('0x2')],agents[_0x3be138[_0xbf4e('0x14')]]['membername'],_0x3be138[_0xbf4e('0x14')]));agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x19')]=!![];agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x1c')]=utils['now']();agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x1d');agents[_0x3be138['destuniqueid']][_0xbf4e('0x1e')]='timeout';agents[_0x3be138['destuniqueid']][_0xbf4e('0x1f')]=_0x3be138['ringtime']?parseInt(_0x3be138[_0xbf4e('0x20')])/0x3e8:0x0;agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x21')]=0x0;unanswered[_0xbf4e('0x22')](_0x3be138['destuniqueid']);}}catch(_0x2d4686){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]',_0x3be138[_0xbf4e('0x2')]),_0x2d4686);}};exports['queuecallerabandon']=function(_0x1dfa81){try{_[_0xbf4e('0x23')](agents,function(_0xb8b58e,_0x498dbd){if(_0xb8b58e[_0xbf4e('0x2')]==_0x1dfa81[_0xbf4e('0x2')]&&!_[_0xbf4e('0x24')](unanswered,_0xb8b58e[_0xbf4e('0x14')])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x1dfa81);utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x25'),_0x1dfa81[_0xbf4e('0x2')],_0xb8b58e['membername'],_0xb8b58e[_0xbf4e('0x14')]));_0xb8b58e['agentringnoanswer']=!![];_0xb8b58e[_0xbf4e('0x1c')]=utils['now']();_0xb8b58e[_0xbf4e('0x16')]=_0xbf4e('0x26');_0xb8b58e[_0xbf4e('0x1e')]='abandoned';_0xb8b58e[_0xbf4e('0x1f')]=_0x1dfa81[_0xbf4e('0x1f')];_0xb8b58e[_0xbf4e('0x21')]=0x0;writeDB(_0xb8b58e);}});}catch(_0x29d6aa){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x29d6aa);}};exports[_0xbf4e('0x27')]=function(_0x25b837){try{if(agents[_0x25b837[_0xbf4e('0x14')]]){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentconnect]',_0x25b837['uniqueid']),_0x25b837);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x28'),_0x25b837[_0xbf4e('0x2')],agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x5')],_0x25b837[_0xbf4e('0x14')]));agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();agents[_0x25b837['destuniqueid']]['connectedlinenum']=_0x25b837[_0xbf4e('0x8')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x17')]=_0x25b837['connectedlinename'];agents[_0x25b837[_0xbf4e('0x14')]]['holdtime']=_0x25b837[_0xbf4e('0x20')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x2a');_['forIn'](agents,function(_0x31d8dc,_0x78ab2d){if(_0x31d8dc[_0xbf4e('0x14')]!=_0x25b837[_0xbf4e('0x14')]&&_0x31d8dc['uniqueid']==_0x25b837[_0xbf4e('0x2')]){_0x31d8dc[_0xbf4e('0x21')]=0x0;_0x31d8dc[_0xbf4e('0x1f')]=_0x25b837[_0xbf4e('0x20')];_0x31d8dc[_0xbf4e('0x19')]=!![];_0x31d8dc[_0xbf4e('0x1c')]=utils[_0xbf4e('0x15')]();_0x31d8dc['lastevent']=_0xbf4e('0x2b');_0x31d8dc[_0xbf4e('0x1e')]='answered_elsewhere';_0x31d8dc['answeredelsewheredestinationuniqueid']=_0x25b837[_0xbf4e('0x14')];_0x31d8dc[_0xbf4e('0x2c')]=_0x25b837['membername'];writeDB(_0x31d8dc);}});}}catch(_0x5bfc4d){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x2d'),_0x25b837[_0xbf4e('0x2')]),_0x5bfc4d);}};exports[_0xbf4e('0xc')]=function(_0x3ad0a4){try{if(!_['isNil'](agents[_0x3ad0a4[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentcomplete]',_0x3ad0a4['uniqueid']),_0x3ad0a4);utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ad0a4[_0xbf4e('0x2')],agents[_0x3ad0a4[_0xbf4e('0x14')]]['membername'],_0x3ad0a4['destuniqueid']));agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0xc')]=!![];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x3ad0a4['destuniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')],agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x29')]);agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x1e')]=_0x3ad0a4['reason'];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x30');writeDB(agents[_0x3ad0a4[_0xbf4e('0x14')]]);}}catch(_0x9bc1fe){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x31'),_0x3ad0a4[_0xbf4e('0x2')]),_0x9bc1fe);}};exports[_0xbf4e('0x32')]=function(_0x2fdba9){try{if(!_[_0xbf4e('0x1a')](agents[_0x2fdba9[_0xbf4e('0x33')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x34'),_0x2fdba9[_0xbf4e('0x2')]),_0x2fdba9);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x35'),_0x2fdba9[_0xbf4e('0x2')],agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x5')],agents[_0x2fdba9['transfereruniqueid']]['uniqueid']));agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x36')]=!![];agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x37')]=_0xbf4e('0x38');agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x39')]=_0x2fdba9[_0xbf4e('0x3a')];agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x3b')]=agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x2')];}}catch(_0xc058e1){utils[_0xbf4e('0x18')](util['format']('[%s][agents][blindtransfer]',_0x2fdba9[_0xbf4e('0x2')]),_0xc058e1);}};exports[_0xbf4e('0x3c')]=function(_0x3d0b4a){try{utils['debug'](util[_0xbf4e('0x12')](_0xbf4e('0x3d'),_0x3d0b4a['origtransfereruniqueid']),_0x3d0b4a);if(_0x3d0b4a['origtransfereruniqueid']==_0x3d0b4a[_0xbf4e('0x3e')]){if(!_['isNil'](agents[_0x3d0b4a['secondtransfereruniqueid']])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x41')]]['membername']));agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a['secondtransfereruniqueid']][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x43')];agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x40')];}if(_0x3d0b4a['transfereeuniqueid']&&agents[_0x3d0b4a['transfereeuniqueid']]){agents[_0x3d0b4a['transfereeuniqueid']]['agententerreason']=0x1;transfers[_0x3d0b4a[_0xbf4e('0x44')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a['transfereeuniqueid']]);transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x41')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x47')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfereeuniqueid']]['agentconnectAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfereeuniqueid']][_0xbf4e('0x48')]=0x2;}}else if(_0x3d0b4a[_0xbf4e('0x41')]==_0x3d0b4a[_0xbf4e('0x49')]){if(!_[_0xbf4e('0x1a')](agents[_0x3d0b4a[_0xbf4e('0x40')]])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x5')]));agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x4a')];agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x41')];}if(_0x3d0b4a[_0xbf4e('0x4b')]&&agents[_0x3d0b4a['transfertargetuniqueid']]){agents[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x48')]=0x1;transfers[_0x3d0b4a[_0xbf4e('0x4b')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a[_0xbf4e('0x4b')]]);transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x40')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x4b')]]['agentcalledAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0x2c0dbd){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][attendedtransfer]',_0x3d0b4a[_0xbf4e('0x40')]),_0x2c0dbd);}};exports[_0xbf4e('0x4c')]=function(_0x4d7241){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x4d7241);if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]===_0xbf4e('0x1d')){if(_0x4d7241[_0xbf4e('0x4e')]==='21'){agents[_0x4d7241['uniqueid']][_0xbf4e('0x1e')]=_0xbf4e('0x4f');agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]='rejected';}utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x50'),_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x5')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);var _0x47ef56=unanswered[_0xbf4e('0x51')](_0x4d7241[_0xbf4e('0x2')]);if(_0x47ef56>-0x1){unanswered[_0xbf4e('0x52')](_0x47ef56,0x1);}}if(transfers[_0x4d7241[_0xbf4e('0x2')]]){transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcomplete']=!![];transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();transfers[_0x4d7241['uniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=_0xbf4e('0x53');transfers[_0x4d7241['uniqueid']][_0xbf4e('0x16')]='complete';utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x50'),_0x4d7241['uniqueid'],transfers[_0x4d7241[_0xbf4e('0x2')]]['membername'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(transfers[_0x4d7241[_0xbf4e('0x2')]],!![]);}if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]]['agentconnectAt']){agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0xc')]=!![];agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x4d7241[_0xbf4e('0x2')]]['talktime']=utils[_0xbf4e('0x2f')](agents[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x36')]?_0xbf4e('0x36'):_0xbf4e('0x53');agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']=_0xbf4e('0x30');utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]]['membername'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);}}catch(_0x1cc939){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x1cc939);}};
\ No newline at end of file