Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / xdr / agents.controller.js
index bd8b040..12358c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x0565=['agentacw','agentcomplete','acwtime','acwTimeout','request','agentcalled','debug','[%s][agents][agentcalled]','destuniqueid','agentcalledAt','now','lastevent','connectedlinename','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','agentringnoanswer','isNil','agentringnoanswerAt','timeout','holdtime','ringtime','talktime','push','includes','[%s][agents][queuecallerabandon]','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','forIn','answered_elsewhere','reason','answeredelsewheredestinationuniqueid','answeredelsewheremembername','[%s][agents][agentcomplete]','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','complete','blindtransfer','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfereruniqueid','transfer','transfertype','blind','transferexten','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','ATTENDED','transfereeuniqueid','agententerreason','calleridname','secondtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','secondtransfererexten','transfertargetuniqueid','hangup','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','diffTime','agent','[%s][agents][hangup]','lodash','util','./utils','info','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','channel','membername','interface','calleridnum','connectedlinenum','getVoiceQueueByName','queue','then','type'];(function(_0x1599bf,_0x3cc1fb){var _0x2470f2=function(_0x555023){while(--_0x555023){_0x1599bf['push'](_0x1599bf['shift']());}};_0x2470f2(++_0x3cc1fb);}(_0x0565,0xf2));var _0x5056=function(_0x49b207,_0x408ade){_0x49b207=_0x49b207-0x0;var _0x2dc8fa=_0x0565[_0x49b207];return _0x2dc8fa;};'use strict';var _=require(_0x5056('0x0'));var util=require(_0x5056('0x1'));var utils=require(_0x5056('0x2'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x2e0694,_0x354d5d){utils[_0x5056('0x3')](util[_0x5056('0x4')](_0x5056('0x5'),_0x2e0694[_0x5056('0x6')],_0x2e0694[_0x5056('0x7')],_0x2e0694['queue'],_0x2e0694[_0x5056('0x8')],_0x2e0694[_0x5056('0x9')],_0x2e0694[_0x5056('0xa')],_0x2e0694[_0x5056('0xb')],_0x2e0694['lastevent']));if(_0x2e0694['queue']){utils[_0x5056('0xc')](_0x2e0694[_0x5056('0xd')])[_0x5056('0xe')](function(_0x2e6f18){if(_0x2e6f18){_0x2e0694[_0x5056('0xf')]=_0x2e6f18[_0x5056('0xf')];_0x2e0694[_0x5056('0x10')]=_0x2e0694[_0x5056('0x11')]?_0x2e6f18['acw']:![];_0x2e0694[_0x5056('0x12')]=_0x2e0694[_0x5056('0x10')]?_0x2e6f18[_0x5056('0x13')]:0x0;}utils['request']('CreateVoiceAgentReport',_0x2e0694);});}else{utils[_0x5056('0x14')]('CreateVoiceAgentReport',_0x2e0694);}if(_0x354d5d){delete transfers[_0x2e0694['uniqueid']];}else{delete agents[_0x2e0694['destuniqueid']];}}exports[_0x5056('0x15')]=function(_0x4b183a){try{utils[_0x5056('0x16')](util[_0x5056('0x4')](_0x5056('0x17'),_0x4b183a['uniqueid']),_0x4b183a);agents[_0x4b183a[_0x5056('0x18')]]=_0x4b183a;agents[_0x4b183a[_0x5056('0x18')]][_0x5056('0x19')]=utils[_0x5056('0x1a')]();agents[_0x4b183a[_0x5056('0x18')]][_0x5056('0x1b')]='called';agents[_0x4b183a[_0x5056('0x18')]]['connectedlinenum']=null;agents[_0x4b183a[_0x5056('0x18')]][_0x5056('0x1c')]=null;utils[_0x5056('0x3')](util[_0x5056('0x4')](_0x5056('0x1d'),_0x4b183a['uniqueid'],agents[_0x4b183a[_0x5056('0x18')]][_0x5056('0x8')],_0x4b183a['destuniqueid']));}catch(_0x5c1cec){utils[_0x5056('0x1e')](util[_0x5056('0x4')](_0x5056('0x17'),_0x4b183a[_0x5056('0x6')]),_0x5c1cec);}};exports[_0x5056('0x1f')]=function(_0xf04e08){try{if(!_[_0x5056('0x20')](agents[_0xf04e08['destuniqueid']])){utils[_0x5056('0x16')](util[_0x5056('0x4')]('[%s][agents][agentringnoanswer]',_0xf04e08[_0x5056('0x6')]),_0xf04e08);utils[_0x5056('0x3')](util[_0x5056('0x4')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0xf04e08[_0x5056('0x6')],agents[_0xf04e08[_0x5056('0x18')]]['membername'],_0xf04e08['destuniqueid']));agents[_0xf04e08[_0x5056('0x18')]][_0x5056('0x1f')]=!![];agents[_0xf04e08[_0x5056('0x18')]][_0x5056('0x21')]=utils['now']();agents[_0xf04e08[_0x5056('0x18')]][_0x5056('0x1b')]='timeout';agents[_0xf04e08[_0x5056('0x18')]]['reason']=_0x5056('0x22');agents[_0xf04e08[_0x5056('0x18')]][_0x5056('0x23')]=_0xf04e08[_0x5056('0x24')]?parseInt(_0xf04e08[_0x5056('0x24')])/0x3e8:0x0;agents[_0xf04e08['destuniqueid']][_0x5056('0x25')]=0x0;unanswered[_0x5056('0x26')](_0xf04e08[_0x5056('0x18')]);}}catch(_0x2ac79a){utils['error'](util[_0x5056('0x4')]('[%s][agents][agentringnoanswer]',_0xf04e08[_0x5056('0x6')]),_0x2ac79a);}};exports['queuecallerabandon']=function(_0x56ccb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)]][_0x5056('0xa')]=agents[_0x41dba4['secondtransfereruniqueid']][_0x5056('0xa')];transfers[_0x41dba4[_0x5056('0x47')]][_0x5056('0x49')]=agents[_0x41dba4[_0x5056('0x45')]][_0x5056('0x49')];transfers[_0x41dba4['transfereeuniqueid']][_0x5056('0x19')]=utils[_0x5056('0x1a')]();transfers[_0x41dba4['transfereeuniqueid']][_0x5056('0x2e')]=utils[_0x5056('0x1a')]();transfers[_0x41dba4[_0x5056('0x47')]][_0x5056('0x23')]=0x0;transfers[_0x41dba4[_0x5056('0x47')]][_0x5056('0x48')]=0x2;}}else if(_0x41dba4[_0x5056('0x45')]==_0x41dba4[_0x5056('0x4a')]){if(!_[_0x5056('0x20')](agents[_0x41dba4[_0x5056('0x43')]])){utils[_0x5056('0x3')](util[_0x5056('0x4')](_0x5056('0x4b'),_0x41dba4['origtransfereruniqueid'],agents[_0x41dba4[_0x5056('0x43')]][_0x5056('0x8')]));agents[_0x41dba4[_0x5056('0x43')]][_0x5056('0x3c')]=!![];agents[_0x41dba4[_0x5056('0x43')]][_0x5056('0x3d')]='ATTENDED';agents[_0x41dba4[_0x5056('0x43')]]['transferexten']=_0x41dba4[_0x5056('0x4c')];agents[_0x41dba4[_0x5056('0x43')]]['transferuniqueid']=_0x41dba4['secondtransfereruniqueid'];}if(_0x41dba4[_0x5056('0x4d')]&&agents[_0x41dba4[_0x5056('0x4d')]]){agents[_0x41dba4[_0x5056('0x4d')]][_0x5056('0x48')]=0x1;transfers[_0x41dba4['transfertargetuniqueid']]=_['clone'](agents[_0x41dba4[_0x5056('0x4d')]]);transfers[_0x41dba4[_0x5056('0x4d')]][_0x5056('0xa')]=agents[_0x41dba4['origtransfereruniqueid']][_0x5056('0xa')];transfers[_0x41dba4['transfertargetuniqueid']][_0x5056('0x49')]=agents[_0x41dba4[_0x5056('0x43')]][_0x5056('0x49')];transfers[_0x41dba4['transfertargetuniqueid']][_0x5056('0x19')]=utils[_0x5056('0x1a')]();transfers[_0x41dba4[_0x5056('0x4d')]][_0x5056('0x2e')]=utils[_0x5056('0x1a')]();transfers[_0x41dba4[_0x5056('0x4d')]][_0x5056('0x23')]=0x0;transfers[_0x41dba4['transfertargetuniqueid']][_0x5056('0x48')]=0x2;}}}catch(_0x17131c){utils[_0x5056('0x1e')](util['format'](_0x5056('0x42'),_0x41dba4['origtransfereruniqueid']),_0x17131c);}};exports[_0x5056('0x4e')]=function(_0x5468d6){try{utils[_0x5056('0x16')](util[_0x5056('0x4')]('[%s][agents][hangup]',_0x5468d6[_0x5056('0x6')]),_0x5468d6);if(agents[_0x5468d6[_0x5056('0x6')]]&&agents[_0x5468d6['uniqueid']][_0x5056('0x32')]==='timeout'){if(_0x5468d6['cause']==='21'){agents[_0x5468d6[_0x5056('0x6')]][_0x5056('0x32')]=_0x5056('0x4f');agents[_0x5468d6[_0x5056('0x6')]][_0x5056('0x1b')]=_0x5056('0x4f');}utils[_0x5056('0x3')](util[_0x5056('0x4')](_0x5056('0x50'),_0x5468d6[_0x5056('0x6')],agents[_0x5468d6[_0x5056('0x6')]][_0x5056('0x8')],agents[_0x5468d6['uniqueid']][_0x5056('0x32')],agents[_0x5468d6['uniqueid']][_0x5056('0x1b')]));writeDB(agents[_0x5468d6[_0x5056('0x6')]]);var _0x53816f=unanswered[_0x5056('0x51')](_0x5468d6[_0x5056('0x6')]);if(_0x53816f>-0x1){unanswered[_0x5056('0x52')](_0x53816f,0x1);}}if(transfers[_0x5468d6[_0x5056('0x6')]]){transfers[_0x5468d6[_0x5056('0x6')]][_0x5056('0x11')]=!![];transfers[_0x5468d6[_0x5056('0x6')]][_0x5056('0x37')]=utils['now']();transfers[_0x5468d6[_0x5056('0x6')]][_0x5056('0x25')]=utils[_0x5056('0x53')](transfers[_0x5468d6[_0x5056('0x6')]][_0x5056('0x37')],transfers[_0x5468d6['uniqueid']][_0x5056('0x2e')]);transfers[_0x5468d6['uniqueid']][_0x5056('0x32')]=_0x5056('0x54');transfers[_0x5468d6[_0x5056('0x6')]][_0x5056('0x1b')]=_0x5056('0x38');utils[_0x5056('0x3')](util[_0x5056('0x4')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x5468d6[_0x5056('0x6')],transfers[_0x5468d6[_0x5056('0x6')]][_0x5056('0x8')],transfers[_0x5468d6[_0x5056('0x6')]][_0x5056('0x32')],transfers[_0x5468d6[_0x5056('0x6')]][_0x5056('0x1b')]));writeDB(transfers[_0x5468d6['uniqueid']],!![]);}if(agents[_0x5468d6['uniqueid']]&&agents[_0x5468d6['uniqueid']][_0x5056('0x2e')]){agents[_0x5468d6['uniqueid']][_0x5056('0x11')]=!![];agents[_0x5468d6[_0x5056('0x6')]][_0x5056('0x37')]=utils['now']();agents[_0x5468d6[_0x5056('0x6')]]['talktime']=utils[_0x5056('0x53')](agents[_0x5468d6[_0x5056('0x6')]][_0x5056('0x37')],agents[_0x5468d6['uniqueid']][_0x5056('0x2e')]);agents[_0x5468d6['uniqueid']]['reason']=agents[_0x5468d6[_0x5056('0x6')]][_0x5056('0x3c')]?'transfer':_0x5056('0x54');agents[_0x5468d6['uniqueid']][_0x5056('0x1b')]=_0x5056('0x38');utils[_0x5056('0x3')](util[_0x5056('0x4')](_0x5056('0x50'),_0x5468d6[_0x5056('0x6')],agents[_0x5468d6['uniqueid']][_0x5056('0x8')],agents[_0x5468d6[_0x5056('0x6')]][_0x5056('0x32')],agents[_0x5468d6[_0x5056('0x6')]][_0x5056('0x1b')]));writeDB(agents[_0x5468d6[_0x5056('0x6')]]);}}catch(_0x5d5c93){utils[_0x5056('0x1e')](util['format'](_0x5056('0x55'),_0x5468d6[_0x5056('0x6')]),_0x5d5c93);}};
\ No newline at end of file
+var _0xf4eb=['request','debug','format','[%s][agents][agentcalled]','destuniqueid','now','lastevent','connectedlinename','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','agentcompleteAt','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agentcalledAt','agententerreason','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','then','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport'];(function(_0x4a3553,_0x12e68f){var _0x569d42=function(_0x28860d){while(--_0x28860d){_0x4a3553['push'](_0x4a3553['shift']());}};_0x569d42(++_0x12e68f);}(_0xf4eb,0xec));var _0xbf4e=function(_0x11e855,_0x5857b5){_0x11e855=_0x11e855-0x0;var _0x21a222=_0xf4eb[_0x11e855];return _0x21a222;};'use strict';var _=require(_0xbf4e('0x0'));var util=require('util');var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x479210,_0x5ed5b9){utils[_0xbf4e('0x1')](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x479210[_0xbf4e('0x2')],_0x479210[_0xbf4e('0x3')],_0x479210[_0xbf4e('0x4')],_0x479210[_0xbf4e('0x5')],_0x479210[_0xbf4e('0x6')],_0x479210[_0xbf4e('0x7')],_0x479210[_0xbf4e('0x8')],_0x479210['lastevent']));if(_0x479210[_0xbf4e('0x4')]){utils['getVoiceQueueByName'](_0x479210['queue'])[_0xbf4e('0x9')](function(_0x3761c1){if(_0x3761c1){_0x479210[_0xbf4e('0xa')]=_0x3761c1[_0xbf4e('0xa')];_0x479210[_0xbf4e('0xb')]=_0x479210[_0xbf4e('0xc')]?_0x3761c1[_0xbf4e('0xd')]:![];_0x479210['acwtime']=_0x479210['agentacw']?_0x3761c1[_0xbf4e('0xe')]:0x0;}utils['request'](_0xbf4e('0xf'),_0x479210);});}else{utils[_0xbf4e('0x10')]('CreateVoiceAgentReport',_0x479210);}if(_0x5ed5b9){delete transfers[_0x479210[_0xbf4e('0x2')]];}else{delete agents[_0x479210['destuniqueid']];}}exports['agentcalled']=function(_0x209b25){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x13'),_0x209b25[_0xbf4e('0x2')]),_0x209b25);agents[_0x209b25[_0xbf4e('0x14')]]=_0x209b25;agents[_0x209b25['destuniqueid']]['agentcalledAt']=utils[_0xbf4e('0x15')]();agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x16')]='called';agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x8')]=null;agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x17')]=null;utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x209b25['uniqueid'],agents[_0x209b25['destuniqueid']]['membername'],_0x209b25[_0xbf4e('0x14')]));}catch(_0x1ca73c){utils[_0xbf4e('0x18')](util['format']('[%s][agents][agentcalled]',_0x209b25[_0xbf4e('0x2')]),_0x1ca73c);}};exports[_0xbf4e('0x19')]=function(_0x3be138){try{if(!_[_0xbf4e('0x1a')](agents[_0x3be138[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x1b'),_0x3be138[_0xbf4e('0x2')]),_0x3be138);utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x3be138[_0xbf4e('0x2')],agents[_0x3be138[_0xbf4e('0x14')]]['membername'],_0x3be138[_0xbf4e('0x14')]));agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x19')]=!![];agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x1c')]=utils['now']();agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x1d');agents[_0x3be138['destuniqueid']][_0xbf4e('0x1e')]='timeout';agents[_0x3be138['destuniqueid']][_0xbf4e('0x1f')]=_0x3be138['ringtime']?parseInt(_0x3be138[_0xbf4e('0x20')])/0x3e8:0x0;agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x21')]=0x0;unanswered[_0xbf4e('0x22')](_0x3be138['destuniqueid']);}}catch(_0x2d4686){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]',_0x3be138[_0xbf4e('0x2')]),_0x2d4686);}};exports['queuecallerabandon']=function(_0x1dfa81){try{_[_0xbf4e('0x23')](agents,function(_0xb8b58e,_0x498dbd){if(_0xb8b58e[_0xbf4e('0x2')]==_0x1dfa81[_0xbf4e('0x2')]&&!_[_0xbf4e('0x24')](unanswered,_0xb8b58e[_0xbf4e('0x14')])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x1dfa81);utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x25'),_0x1dfa81[_0xbf4e('0x2')],_0xb8b58e['membername'],_0xb8b58e[_0xbf4e('0x14')]));_0xb8b58e['agentringnoanswer']=!![];_0xb8b58e[_0xbf4e('0x1c')]=utils['now']();_0xb8b58e[_0xbf4e('0x16')]=_0xbf4e('0x26');_0xb8b58e[_0xbf4e('0x1e')]='abandoned';_0xb8b58e[_0xbf4e('0x1f')]=_0x1dfa81[_0xbf4e('0x1f')];_0xb8b58e[_0xbf4e('0x21')]=0x0;writeDB(_0xb8b58e);}});}catch(_0x29d6aa){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x29d6aa);}};exports[_0xbf4e('0x27')]=function(_0x25b837){try{if(agents[_0x25b837[_0xbf4e('0x14')]]){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentconnect]',_0x25b837['uniqueid']),_0x25b837);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x28'),_0x25b837[_0xbf4e('0x2')],agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x5')],_0x25b837[_0xbf4e('0x14')]));agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();agents[_0x25b837['destuniqueid']]['connectedlinenum']=_0x25b837[_0xbf4e('0x8')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x17')]=_0x25b837['connectedlinename'];agents[_0x25b837[_0xbf4e('0x14')]]['holdtime']=_0x25b837[_0xbf4e('0x20')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x2a');_['forIn'](agents,function(_0x31d8dc,_0x78ab2d){if(_0x31d8dc[_0xbf4e('0x14')]!=_0x25b837[_0xbf4e('0x14')]&&_0x31d8dc['uniqueid']==_0x25b837[_0xbf4e('0x2')]){_0x31d8dc[_0xbf4e('0x21')]=0x0;_0x31d8dc[_0xbf4e('0x1f')]=_0x25b837[_0xbf4e('0x20')];_0x31d8dc[_0xbf4e('0x19')]=!![];_0x31d8dc[_0xbf4e('0x1c')]=utils[_0xbf4e('0x15')]();_0x31d8dc['lastevent']=_0xbf4e('0x2b');_0x31d8dc[_0xbf4e('0x1e')]='answered_elsewhere';_0x31d8dc['answeredelsewheredestinationuniqueid']=_0x25b837[_0xbf4e('0x14')];_0x31d8dc[_0xbf4e('0x2c')]=_0x25b837['membername'];writeDB(_0x31d8dc);}});}}catch(_0x5bfc4d){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x2d'),_0x25b837[_0xbf4e('0x2')]),_0x5bfc4d);}};exports[_0xbf4e('0xc')]=function(_0x3ad0a4){try{if(!_['isNil'](agents[_0x3ad0a4[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentcomplete]',_0x3ad0a4['uniqueid']),_0x3ad0a4);utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ad0a4[_0xbf4e('0x2')],agents[_0x3ad0a4[_0xbf4e('0x14')]]['membername'],_0x3ad0a4['destuniqueid']));agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0xc')]=!![];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x3ad0a4['destuniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')],agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x29')]);agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x1e')]=_0x3ad0a4['reason'];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x30');writeDB(agents[_0x3ad0a4[_0xbf4e('0x14')]]);}}catch(_0x9bc1fe){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x31'),_0x3ad0a4[_0xbf4e('0x2')]),_0x9bc1fe);}};exports[_0xbf4e('0x32')]=function(_0x2fdba9){try{if(!_[_0xbf4e('0x1a')](agents[_0x2fdba9[_0xbf4e('0x33')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x34'),_0x2fdba9[_0xbf4e('0x2')]),_0x2fdba9);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x35'),_0x2fdba9[_0xbf4e('0x2')],agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x5')],agents[_0x2fdba9['transfereruniqueid']]['uniqueid']));agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x36')]=!![];agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x37')]=_0xbf4e('0x38');agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x39')]=_0x2fdba9[_0xbf4e('0x3a')];agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x3b')]=agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x2')];}}catch(_0xc058e1){utils[_0xbf4e('0x18')](util['format']('[%s][agents][blindtransfer]',_0x2fdba9[_0xbf4e('0x2')]),_0xc058e1);}};exports[_0xbf4e('0x3c')]=function(_0x3d0b4a){try{utils['debug'](util[_0xbf4e('0x12')](_0xbf4e('0x3d'),_0x3d0b4a['origtransfereruniqueid']),_0x3d0b4a);if(_0x3d0b4a['origtransfereruniqueid']==_0x3d0b4a[_0xbf4e('0x3e')]){if(!_['isNil'](agents[_0x3d0b4a['secondtransfereruniqueid']])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x41')]]['membername']));agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a['secondtransfereruniqueid']][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x43')];agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x40')];}if(_0x3d0b4a['transfereeuniqueid']&&agents[_0x3d0b4a['transfereeuniqueid']]){agents[_0x3d0b4a['transfereeuniqueid']]['agententerreason']=0x1;transfers[_0x3d0b4a[_0xbf4e('0x44')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a['transfereeuniqueid']]);transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x41')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x47')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfereeuniqueid']]['agentconnectAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfereeuniqueid']][_0xbf4e('0x48')]=0x2;}}else if(_0x3d0b4a[_0xbf4e('0x41')]==_0x3d0b4a[_0xbf4e('0x49')]){if(!_[_0xbf4e('0x1a')](agents[_0x3d0b4a[_0xbf4e('0x40')]])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x5')]));agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x4a')];agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x41')];}if(_0x3d0b4a[_0xbf4e('0x4b')]&&agents[_0x3d0b4a['transfertargetuniqueid']]){agents[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x48')]=0x1;transfers[_0x3d0b4a[_0xbf4e('0x4b')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a[_0xbf4e('0x4b')]]);transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x40')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x4b')]]['agentcalledAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0x2c0dbd){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][attendedtransfer]',_0x3d0b4a[_0xbf4e('0x40')]),_0x2c0dbd);}};exports[_0xbf4e('0x4c')]=function(_0x4d7241){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x4d7241);if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]===_0xbf4e('0x1d')){if(_0x4d7241[_0xbf4e('0x4e')]==='21'){agents[_0x4d7241['uniqueid']][_0xbf4e('0x1e')]=_0xbf4e('0x4f');agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]='rejected';}utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x50'),_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x5')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);var _0x47ef56=unanswered[_0xbf4e('0x51')](_0x4d7241[_0xbf4e('0x2')]);if(_0x47ef56>-0x1){unanswered[_0xbf4e('0x52')](_0x47ef56,0x1);}}if(transfers[_0x4d7241[_0xbf4e('0x2')]]){transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcomplete']=!![];transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();transfers[_0x4d7241['uniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=_0xbf4e('0x53');transfers[_0x4d7241['uniqueid']][_0xbf4e('0x16')]='complete';utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x50'),_0x4d7241['uniqueid'],transfers[_0x4d7241[_0xbf4e('0x2')]]['membername'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(transfers[_0x4d7241[_0xbf4e('0x2')]],!![]);}if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]]['agentconnectAt']){agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0xc')]=!![];agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x4d7241[_0xbf4e('0x2')]]['talktime']=utils[_0xbf4e('0x2f')](agents[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x36')]?_0xbf4e('0x36'):_0xbf4e('0x53');agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']=_0xbf4e('0x30');utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]]['membername'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);}}catch(_0x1cc939){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x1cc939);}};
\ No newline at end of file