Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / xdr / agents.controller.js
index c64d34f..12358c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x9676=['agentcalledAt','now','agentringnoanswer','isNil','agentringnoanswerAt','timeout','reason','ringtime','talktime','error','stack','queuecallerabandon','forIn','includes','abandoned','holdtime','agentconnect','connectedlinename','connect','answeredelsewheredestinationuniqueid','answeredelsewheremembername','diffTime','agentconnectAt','complete','blindtransfer','transfereruniqueid','transfer','blind','transferexten','extension','transferuniqueid','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','ATTENDED','transfereeuniqueid','agententerreason','clone','calleridname','secondtransfererlinkedid','transfertype','secondtransfererexten','transfertargetuniqueid','hangup','cause','rejected','splice','agentcompleteAt','agent','./utils','format','AGENT|%s|%s|%s|%s|%s|%s|%s|%s','uniqueid','channel','queue','membername','calleridnum','connectedlinenum','lastevent','then','type','agentacw','agentcomplete','acw','CreateVoiceAgentReport','destuniqueid','agentcalled'];(function(_0x48bd63,_0x5f8e86){var _0x4eaade=function(_0x5cf196){while(--_0x5cf196){_0x48bd63['push'](_0x48bd63['shift']());}};_0x4eaade(++_0x5f8e86);}(_0x9676,0x1ca));var _0x6967=function(_0x38e056,_0xe7b973){_0x38e056=_0x38e056-0x0;var _0x33646e=_0x9676[_0x38e056];return _0x33646e;};'use strict';var _=require('lodash');var util=require('util');var utils=require(_0x6967('0x0'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x4f405f,_0x24dfad){utils['info'](util[_0x6967('0x1')](_0x6967('0x2'),_0x4f405f[_0x6967('0x3')],_0x4f405f[_0x6967('0x4')],_0x4f405f[_0x6967('0x5')],_0x4f405f[_0x6967('0x6')],_0x4f405f['interface'],_0x4f405f[_0x6967('0x7')],_0x4f405f[_0x6967('0x8')],_0x4f405f[_0x6967('0x9')]));if(_0x4f405f['queue']){utils['getVoiceQueueByName'](_0x4f405f['queue'])[_0x6967('0xa')](function(_0x11fa71){if(_0x11fa71){_0x4f405f[_0x6967('0xb')]=_0x11fa71[_0x6967('0xb')];_0x4f405f[_0x6967('0xc')]=_0x4f405f[_0x6967('0xd')]?_0x11fa71[_0x6967('0xe')]:![];_0x4f405f['acwtime']=_0x4f405f[_0x6967('0xc')]?_0x11fa71['acwTimeout']:0x0;}utils['request']('CreateVoiceAgentReport',_0x4f405f);});}else{utils['request'](_0x6967('0xf'),_0x4f405f);}if(_0x24dfad){delete transfers[_0x4f405f[_0x6967('0x3')]];}else{delete agents[_0x4f405f[_0x6967('0x10')]];}}exports[_0x6967('0x11')]=function(_0x454c32){try{agents[_0x454c32[_0x6967('0x10')]]=_0x454c32;agents[_0x454c32[_0x6967('0x10')]][_0x6967('0x12')]=utils[_0x6967('0x13')]();agents[_0x454c32[_0x6967('0x10')]][_0x6967('0x9')]='called';agents[_0x454c32[_0x6967('0x10')]][_0x6967('0x8')]=null;agents[_0x454c32[_0x6967('0x10')]]['connectedlinename']=null;}catch(_0x2be6de){utils['error'](_0x2be6de['stack']);}};exports[_0x6967('0x14')]=function(_0x207547){try{if(!_[_0x6967('0x15')](agents[_0x207547[_0x6967('0x10')]])){agents[_0x207547[_0x6967('0x10')]][_0x6967('0x14')]=!![];agents[_0x207547[_0x6967('0x10')]][_0x6967('0x16')]=utils[_0x6967('0x13')]();agents[_0x207547[_0x6967('0x10')]][_0x6967('0x9')]=_0x6967('0x17');agents[_0x207547[_0x6967('0x10')]][_0x6967('0x18')]=_0x6967('0x17');agents[_0x207547[_0x6967('0x10')]]['holdtime']=_0x207547[_0x6967('0x19')]?parseInt(_0x207547[_0x6967('0x19')])/0x3e8:0x0;agents[_0x207547[_0x6967('0x10')]][_0x6967('0x1a')]=0x0;unanswered['push'](_0x207547[_0x6967('0x10')]);}}catch(_0x15ac71){utils[_0x6967('0x1b')](_0x15ac71[_0x6967('0x1c')]);}};exports[_0x6967('0x1d')]=function(_0x574283){try{_[_0x6967('0x1e')](agents,function(_0x50a5cd,_0x4be191){if(_0x50a5cd[_0x6967('0x3')]==_0x574283[_0x6967('0x3')]&&!_[_0x6967('0x1f')](unanswered,_0x50a5cd[_0x6967('0x10')])){_0x50a5cd[_0x6967('0x14')]=!![];_0x50a5cd[_0x6967('0x16')]=utils[_0x6967('0x13')]();_0x50a5cd[_0x6967('0x9')]='abandoned';_0x50a5cd['reason']=_0x6967('0x20');_0x50a5cd[_0x6967('0x21')]=_0x574283['holdtime'];_0x50a5cd[_0x6967('0x1a')]=0x0;writeDB(_0x50a5cd);}});}catch(_0x55b04a){utils[_0x6967('0x1b')](_0x55b04a[_0x6967('0x1c')]);}};exports[_0x6967('0x22')]=function(_0x159acc){try{if(agents[_0x159acc[_0x6967('0x10')]]){agents[_0x159acc[_0x6967('0x10')]]['agentconnectAt']=utils[_0x6967('0x13')]();agents[_0x159acc[_0x6967('0x10')]][_0x6967('0x8')]=_0x159acc[_0x6967('0x8')];agents[_0x159acc[_0x6967('0x10')]][_0x6967('0x23')]=_0x159acc[_0x6967('0x23')];agents[_0x159acc[_0x6967('0x10')]][_0x6967('0x21')]=_0x159acc[_0x6967('0x19')];agents[_0x159acc['destuniqueid']]['lastevent']=_0x6967('0x24');_[_0x6967('0x1e')](agents,function(_0x440df7,_0x1e49bd){if(_0x440df7[_0x6967('0x10')]!=_0x159acc['destuniqueid']&&_0x440df7[_0x6967('0x3')]==_0x159acc[_0x6967('0x3')]){_0x440df7[_0x6967('0x1a')]=0x0;_0x440df7['holdtime']=_0x159acc[_0x6967('0x19')];_0x440df7[_0x6967('0x14')]=!![];_0x440df7['agentringnoanswerAt']=utils['now']();_0x440df7['lastevent']='answered_elsewhere';_0x440df7[_0x6967('0x18')]='answered_elsewhere';_0x440df7[_0x6967('0x25')]=_0x159acc[_0x6967('0x10')];_0x440df7[_0x6967('0x26')]=_0x159acc[_0x6967('0x6')];writeDB(_0x440df7);}});}}catch(_0x3fdfda){utils[_0x6967('0x1b')](_0x3fdfda[_0x6967('0x1c')]);}};exports[_0x6967('0xd')]=function(_0xbd1698){try{if(!_['isNil'](agents[_0xbd1698[_0x6967('0x10')]])){agents[_0xbd1698[_0x6967('0x10')]][_0x6967('0xd')]=!![];agents[_0xbd1698['destuniqueid']]['agentcompleteAt']=utils[_0x6967('0x13')]();agents[_0xbd1698[_0x6967('0x10')]][_0x6967('0x1a')]=utils[_0x6967('0x27')](agents[_0xbd1698[_0x6967('0x10')]]['agentcompleteAt'],agents[_0xbd1698[_0x6967('0x10')]][_0x6967('0x28')]);agents[_0xbd1698[_0x6967('0x10')]]['reason']=_0xbd1698[_0x6967('0x18')];agents[_0xbd1698['destuniqueid']][_0x6967('0x9')]=_0x6967('0x29');writeDB(agents[_0xbd1698[_0x6967('0x10')]]);}}catch(_0x3e1106){utils[_0x6967('0x1b')](_0x3e1106[_0x6967('0x1c')]);}};exports[_0x6967('0x2a')]=function(_0x317925){try{if(!_['isNil'](agents[_0x317925['transfereruniqueid']])){agents[_0x317925[_0x6967('0x2b')]][_0x6967('0x2c')]=!![];agents[_0x317925['transfereruniqueid']]['transfertype']=_0x6967('0x2d');agents[_0x317925[_0x6967('0x2b')]][_0x6967('0x2e')]=_0x317925[_0x6967('0x2f')];agents[_0x317925[_0x6967('0x2b')]][_0x6967('0x30')]=agents[_0x317925[_0x6967('0x2b')]][_0x6967('0x3')];}}catch(_0x1d0480){utils[_0x6967('0x1b')](_0x1d0480[_0x6967('0x1c')]);}};exports[_0x6967('0x31')]=function(_0x4f6141){try{if(_0x4f6141[_0x6967('0x32')]==_0x4f6141[_0x6967('0x33')]){if(!_[_0x6967('0x15')](agents[_0x4f6141[_0x6967('0x34')]])){agents[_0x4f6141[_0x6967('0x34')]][_0x6967('0x2c')]=!![];agents[_0x4f6141['secondtransfereruniqueid']]['transfertype']=_0x6967('0x35');agents[_0x4f6141['secondtransfereruniqueid']][_0x6967('0x2e')]=_0x4f6141['origtransfererexten'];agents[_0x4f6141[_0x6967('0x34')]][_0x6967('0x30')]=_0x4f6141[_0x6967('0x32')];}if(_0x4f6141[_0x6967('0x36')]&&agents[_0x4f6141[_0x6967('0x36')]]){agents[_0x4f6141[_0x6967('0x36')]][_0x6967('0x37')]=0x1;transfers[_0x4f6141[_0x6967('0x36')]]=_[_0x6967('0x38')](agents[_0x4f6141[_0x6967('0x36')]]);transfers[_0x4f6141[_0x6967('0x36')]][_0x6967('0x7')]=agents[_0x4f6141[_0x6967('0x34')]][_0x6967('0x7')];transfers[_0x4f6141[_0x6967('0x36')]][_0x6967('0x39')]=agents[_0x4f6141[_0x6967('0x34')]][_0x6967('0x39')];transfers[_0x4f6141[_0x6967('0x36')]][_0x6967('0x12')]=utils[_0x6967('0x13')]();transfers[_0x4f6141['transfereeuniqueid']][_0x6967('0x28')]=utils[_0x6967('0x13')]();transfers[_0x4f6141[_0x6967('0x36')]]['holdtime']=0x0;transfers[_0x4f6141[_0x6967('0x36')]]['agententerreason']=0x2;}}else if(_0x4f6141[_0x6967('0x34')]==_0x4f6141[_0x6967('0x3a')]){if(!_[_0x6967('0x15')](agents[_0x4f6141[_0x6967('0x32')]])){agents[_0x4f6141['origtransfereruniqueid']]['transfer']=!![];agents[_0x4f6141[_0x6967('0x32')]][_0x6967('0x3b')]=_0x6967('0x35');agents[_0x4f6141[_0x6967('0x32')]]['transferexten']=_0x4f6141[_0x6967('0x3c')];agents[_0x4f6141[_0x6967('0x32')]][_0x6967('0x30')]=_0x4f6141[_0x6967('0x34')];}if(_0x4f6141[_0x6967('0x3d')]&&agents[_0x4f6141[_0x6967('0x3d')]]){agents[_0x4f6141[_0x6967('0x3d')]][_0x6967('0x37')]=0x1;transfers[_0x4f6141['transfertargetuniqueid']]=_['clone'](agents[_0x4f6141['transfertargetuniqueid']]);transfers[_0x4f6141[_0x6967('0x3d')]]['calleridnum']=agents[_0x4f6141[_0x6967('0x32')]]['calleridnum'];transfers[_0x4f6141['transfertargetuniqueid']][_0x6967('0x39')]=agents[_0x4f6141[_0x6967('0x32')]][_0x6967('0x39')];transfers[_0x4f6141[_0x6967('0x3d')]][_0x6967('0x12')]=utils[_0x6967('0x13')]();transfers[_0x4f6141[_0x6967('0x3d')]][_0x6967('0x28')]=utils[_0x6967('0x13')]();transfers[_0x4f6141['transfertargetuniqueid']][_0x6967('0x21')]=0x0;transfers[_0x4f6141['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0xdac80b){utils['error'](_0xdac80b[_0x6967('0x1c')]);}};exports[_0x6967('0x3e')]=function(_0x1ddf11){try{if(agents[_0x1ddf11['uniqueid']]&&agents[_0x1ddf11['uniqueid']][_0x6967('0x18')]===_0x6967('0x17')){if(_0x1ddf11[_0x6967('0x3f')]==='21'){agents[_0x1ddf11[_0x6967('0x3')]][_0x6967('0x18')]='rejected';agents[_0x1ddf11[_0x6967('0x3')]][_0x6967('0x9')]=_0x6967('0x40');}writeDB(agents[_0x1ddf11['uniqueid']]);var _0x1e0763=unanswered['indexOf'](_0x1ddf11[_0x6967('0x3')]);if(_0x1e0763>-0x1)unanswered[_0x6967('0x41')](_0x1e0763,0x1);}if(transfers[_0x1ddf11[_0x6967('0x3')]]){transfers[_0x1ddf11[_0x6967('0x3')]]['agentcomplete']=!![];transfers[_0x1ddf11['uniqueid']][_0x6967('0x42')]=utils['now']();transfers[_0x1ddf11[_0x6967('0x3')]][_0x6967('0x1a')]=utils[_0x6967('0x27')](transfers[_0x1ddf11['uniqueid']]['agentcompleteAt'],transfers[_0x1ddf11[_0x6967('0x3')]][_0x6967('0x28')]);transfers[_0x1ddf11[_0x6967('0x3')]][_0x6967('0x18')]=_0x6967('0x43');transfers[_0x1ddf11[_0x6967('0x3')]][_0x6967('0x9')]='complete';writeDB(transfers[_0x1ddf11[_0x6967('0x3')]],!![]);}if(agents[_0x1ddf11['uniqueid']]&&agents[_0x1ddf11[_0x6967('0x3')]][_0x6967('0x28')]){agents[_0x1ddf11[_0x6967('0x3')]][_0x6967('0xd')]=!![];agents[_0x1ddf11['uniqueid']][_0x6967('0x42')]=utils[_0x6967('0x13')]();agents[_0x1ddf11[_0x6967('0x3')]]['talktime']=utils[_0x6967('0x27')](agents[_0x1ddf11[_0x6967('0x3')]][_0x6967('0x42')],agents[_0x1ddf11[_0x6967('0x3')]][_0x6967('0x28')]);agents[_0x1ddf11[_0x6967('0x3')]][_0x6967('0x18')]=agents[_0x1ddf11[_0x6967('0x3')]][_0x6967('0x2c')]?_0x6967('0x2c'):_0x6967('0x43');agents[_0x1ddf11['uniqueid']]['lastevent']=_0x6967('0x29');writeDB(agents[_0x1ddf11[_0x6967('0x3')]]);}}catch(_0x5dc010){utils['error'](_0x5dc010[_0x6967('0x1c')]);}};
\ No newline at end of file
+var _0xf4eb=['request','debug','format','[%s][agents][agentcalled]','destuniqueid','now','lastevent','connectedlinename','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','agentcompleteAt','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agentcalledAt','agententerreason','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','then','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport'];(function(_0x4a3553,_0x12e68f){var _0x569d42=function(_0x28860d){while(--_0x28860d){_0x4a3553['push'](_0x4a3553['shift']());}};_0x569d42(++_0x12e68f);}(_0xf4eb,0xec));var _0xbf4e=function(_0x11e855,_0x5857b5){_0x11e855=_0x11e855-0x0;var _0x21a222=_0xf4eb[_0x11e855];return _0x21a222;};'use strict';var _=require(_0xbf4e('0x0'));var util=require('util');var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x479210,_0x5ed5b9){utils[_0xbf4e('0x1')](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x479210[_0xbf4e('0x2')],_0x479210[_0xbf4e('0x3')],_0x479210[_0xbf4e('0x4')],_0x479210[_0xbf4e('0x5')],_0x479210[_0xbf4e('0x6')],_0x479210[_0xbf4e('0x7')],_0x479210[_0xbf4e('0x8')],_0x479210['lastevent']));if(_0x479210[_0xbf4e('0x4')]){utils['getVoiceQueueByName'](_0x479210['queue'])[_0xbf4e('0x9')](function(_0x3761c1){if(_0x3761c1){_0x479210[_0xbf4e('0xa')]=_0x3761c1[_0xbf4e('0xa')];_0x479210[_0xbf4e('0xb')]=_0x479210[_0xbf4e('0xc')]?_0x3761c1[_0xbf4e('0xd')]:![];_0x479210['acwtime']=_0x479210['agentacw']?_0x3761c1[_0xbf4e('0xe')]:0x0;}utils['request'](_0xbf4e('0xf'),_0x479210);});}else{utils[_0xbf4e('0x10')]('CreateVoiceAgentReport',_0x479210);}if(_0x5ed5b9){delete transfers[_0x479210[_0xbf4e('0x2')]];}else{delete agents[_0x479210['destuniqueid']];}}exports['agentcalled']=function(_0x209b25){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x13'),_0x209b25[_0xbf4e('0x2')]),_0x209b25);agents[_0x209b25[_0xbf4e('0x14')]]=_0x209b25;agents[_0x209b25['destuniqueid']]['agentcalledAt']=utils[_0xbf4e('0x15')]();agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x16')]='called';agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x8')]=null;agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x17')]=null;utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x209b25['uniqueid'],agents[_0x209b25['destuniqueid']]['membername'],_0x209b25[_0xbf4e('0x14')]));}catch(_0x1ca73c){utils[_0xbf4e('0x18')](util['format']('[%s][agents][agentcalled]',_0x209b25[_0xbf4e('0x2')]),_0x1ca73c);}};exports[_0xbf4e('0x19')]=function(_0x3be138){try{if(!_[_0xbf4e('0x1a')](agents[_0x3be138[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x1b'),_0x3be138[_0xbf4e('0x2')]),_0x3be138);utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x3be138[_0xbf4e('0x2')],agents[_0x3be138[_0xbf4e('0x14')]]['membername'],_0x3be138[_0xbf4e('0x14')]));agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x19')]=!![];agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x1c')]=utils['now']();agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x1d');agents[_0x3be138['destuniqueid']][_0xbf4e('0x1e')]='timeout';agents[_0x3be138['destuniqueid']][_0xbf4e('0x1f')]=_0x3be138['ringtime']?parseInt(_0x3be138[_0xbf4e('0x20')])/0x3e8:0x0;agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x21')]=0x0;unanswered[_0xbf4e('0x22')](_0x3be138['destuniqueid']);}}catch(_0x2d4686){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]',_0x3be138[_0xbf4e('0x2')]),_0x2d4686);}};exports['queuecallerabandon']=function(_0x1dfa81){try{_[_0xbf4e('0x23')](agents,function(_0xb8b58e,_0x498dbd){if(_0xb8b58e[_0xbf4e('0x2')]==_0x1dfa81[_0xbf4e('0x2')]&&!_[_0xbf4e('0x24')](unanswered,_0xb8b58e[_0xbf4e('0x14')])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x1dfa81);utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x25'),_0x1dfa81[_0xbf4e('0x2')],_0xb8b58e['membername'],_0xb8b58e[_0xbf4e('0x14')]));_0xb8b58e['agentringnoanswer']=!![];_0xb8b58e[_0xbf4e('0x1c')]=utils['now']();_0xb8b58e[_0xbf4e('0x16')]=_0xbf4e('0x26');_0xb8b58e[_0xbf4e('0x1e')]='abandoned';_0xb8b58e[_0xbf4e('0x1f')]=_0x1dfa81[_0xbf4e('0x1f')];_0xb8b58e[_0xbf4e('0x21')]=0x0;writeDB(_0xb8b58e);}});}catch(_0x29d6aa){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x29d6aa);}};exports[_0xbf4e('0x27')]=function(_0x25b837){try{if(agents[_0x25b837[_0xbf4e('0x14')]]){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentconnect]',_0x25b837['uniqueid']),_0x25b837);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x28'),_0x25b837[_0xbf4e('0x2')],agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x5')],_0x25b837[_0xbf4e('0x14')]));agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();agents[_0x25b837['destuniqueid']]['connectedlinenum']=_0x25b837[_0xbf4e('0x8')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x17')]=_0x25b837['connectedlinename'];agents[_0x25b837[_0xbf4e('0x14')]]['holdtime']=_0x25b837[_0xbf4e('0x20')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x2a');_['forIn'](agents,function(_0x31d8dc,_0x78ab2d){if(_0x31d8dc[_0xbf4e('0x14')]!=_0x25b837[_0xbf4e('0x14')]&&_0x31d8dc['uniqueid']==_0x25b837[_0xbf4e('0x2')]){_0x31d8dc[_0xbf4e('0x21')]=0x0;_0x31d8dc[_0xbf4e('0x1f')]=_0x25b837[_0xbf4e('0x20')];_0x31d8dc[_0xbf4e('0x19')]=!![];_0x31d8dc[_0xbf4e('0x1c')]=utils[_0xbf4e('0x15')]();_0x31d8dc['lastevent']=_0xbf4e('0x2b');_0x31d8dc[_0xbf4e('0x1e')]='answered_elsewhere';_0x31d8dc['answeredelsewheredestinationuniqueid']=_0x25b837[_0xbf4e('0x14')];_0x31d8dc[_0xbf4e('0x2c')]=_0x25b837['membername'];writeDB(_0x31d8dc);}});}}catch(_0x5bfc4d){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x2d'),_0x25b837[_0xbf4e('0x2')]),_0x5bfc4d);}};exports[_0xbf4e('0xc')]=function(_0x3ad0a4){try{if(!_['isNil'](agents[_0x3ad0a4[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentcomplete]',_0x3ad0a4['uniqueid']),_0x3ad0a4);utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ad0a4[_0xbf4e('0x2')],agents[_0x3ad0a4[_0xbf4e('0x14')]]['membername'],_0x3ad0a4['destuniqueid']));agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0xc')]=!![];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x3ad0a4['destuniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')],agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x29')]);agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x1e')]=_0x3ad0a4['reason'];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x30');writeDB(agents[_0x3ad0a4[_0xbf4e('0x14')]]);}}catch(_0x9bc1fe){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x31'),_0x3ad0a4[_0xbf4e('0x2')]),_0x9bc1fe);}};exports[_0xbf4e('0x32')]=function(_0x2fdba9){try{if(!_[_0xbf4e('0x1a')](agents[_0x2fdba9[_0xbf4e('0x33')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x34'),_0x2fdba9[_0xbf4e('0x2')]),_0x2fdba9);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x35'),_0x2fdba9[_0xbf4e('0x2')],agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x5')],agents[_0x2fdba9['transfereruniqueid']]['uniqueid']));agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x36')]=!![];agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x37')]=_0xbf4e('0x38');agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x39')]=_0x2fdba9[_0xbf4e('0x3a')];agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x3b')]=agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x2')];}}catch(_0xc058e1){utils[_0xbf4e('0x18')](util['format']('[%s][agents][blindtransfer]',_0x2fdba9[_0xbf4e('0x2')]),_0xc058e1);}};exports[_0xbf4e('0x3c')]=function(_0x3d0b4a){try{utils['debug'](util[_0xbf4e('0x12')](_0xbf4e('0x3d'),_0x3d0b4a['origtransfereruniqueid']),_0x3d0b4a);if(_0x3d0b4a['origtransfereruniqueid']==_0x3d0b4a[_0xbf4e('0x3e')]){if(!_['isNil'](agents[_0x3d0b4a['secondtransfereruniqueid']])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x41')]]['membername']));agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a['secondtransfereruniqueid']][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x43')];agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x40')];}if(_0x3d0b4a['transfereeuniqueid']&&agents[_0x3d0b4a['transfereeuniqueid']]){agents[_0x3d0b4a['transfereeuniqueid']]['agententerreason']=0x1;transfers[_0x3d0b4a[_0xbf4e('0x44')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a['transfereeuniqueid']]);transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x41')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x47')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfereeuniqueid']]['agentconnectAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfereeuniqueid']][_0xbf4e('0x48')]=0x2;}}else if(_0x3d0b4a[_0xbf4e('0x41')]==_0x3d0b4a[_0xbf4e('0x49')]){if(!_[_0xbf4e('0x1a')](agents[_0x3d0b4a[_0xbf4e('0x40')]])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x5')]));agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x4a')];agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x41')];}if(_0x3d0b4a[_0xbf4e('0x4b')]&&agents[_0x3d0b4a['transfertargetuniqueid']]){agents[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x48')]=0x1;transfers[_0x3d0b4a[_0xbf4e('0x4b')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a[_0xbf4e('0x4b')]]);transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x40')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x4b')]]['agentcalledAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0x2c0dbd){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][attendedtransfer]',_0x3d0b4a[_0xbf4e('0x40')]),_0x2c0dbd);}};exports[_0xbf4e('0x4c')]=function(_0x4d7241){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x4d7241);if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]===_0xbf4e('0x1d')){if(_0x4d7241[_0xbf4e('0x4e')]==='21'){agents[_0x4d7241['uniqueid']][_0xbf4e('0x1e')]=_0xbf4e('0x4f');agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]='rejected';}utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x50'),_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x5')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);var _0x47ef56=unanswered[_0xbf4e('0x51')](_0x4d7241[_0xbf4e('0x2')]);if(_0x47ef56>-0x1){unanswered[_0xbf4e('0x52')](_0x47ef56,0x1);}}if(transfers[_0x4d7241[_0xbf4e('0x2')]]){transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcomplete']=!![];transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();transfers[_0x4d7241['uniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=_0xbf4e('0x53');transfers[_0x4d7241['uniqueid']][_0xbf4e('0x16')]='complete';utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x50'),_0x4d7241['uniqueid'],transfers[_0x4d7241[_0xbf4e('0x2')]]['membername'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(transfers[_0x4d7241[_0xbf4e('0x2')]],!![]);}if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]]['agentconnectAt']){agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0xc')]=!![];agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x4d7241[_0xbf4e('0x2')]]['talktime']=utils[_0xbf4e('0x2f')](agents[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x36')]?_0xbf4e('0x36'):_0xbf4e('0x53');agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']=_0xbf4e('0x30');utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]]['membername'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);}}catch(_0x1cc939){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x1cc939);}};
\ No newline at end of file