Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / xdr / agents.controller.js
index c776049..12358c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x53ab=['[%s][agents][agentcalled]','called','connectedlinename','info','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','agentringnoanswer','now','reason','holdtime','ringtime','talktime','push','[%s][agents][agentringnoanswer]','queuecallerabandon','forIn','includes','[%s][agents][queuecallerabandon]','abandoned','agentconnect','[%s][agents][agentconnect]','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','agentringnoanswerAt','answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername','isNil','agentcompleteAt','diffTime','complete','blindtransfer','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfereruniqueid','transfer','transfertype','extension','[%s][agents][attendedtransfer]','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','[%s][agents][attendedtransfer]\x20agent:%s','ATTENDED','transferexten','origtransfererexten','transfereeuniqueid','agententerreason','clone','calleridname','secondtransfererlinkedid','secondtransfererexten','transferuniqueid','transfertargetuniqueid','agentcalledAt','[%s][agents][hangup]','cause','rejected','indexOf','agent','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','util','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','queue','membername','interface','calleridnum','connectedlinenum','lastevent','getVoiceQueueByName','then','type','agentacw','agentcomplete','acw','acwtime','request','CreateVoiceAgentReport','destuniqueid','agentcalled','debug','format'];(function(_0x4edb45,_0x181d7f){var _0x3eaab8=function(_0x302788){while(--_0x302788){_0x4edb45['push'](_0x4edb45['shift']());}};_0x3eaab8(++_0x181d7f);}(_0x53ab,0xe9));var _0xb53a=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x53ab[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var util=require(_0xb53a('0x0'));var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x31a30d,_0x2962e0){utils['info'](util['format'](_0xb53a('0x1'),_0x31a30d[_0xb53a('0x2')],_0x31a30d['channel'],_0x31a30d[_0xb53a('0x3')],_0x31a30d[_0xb53a('0x4')],_0x31a30d[_0xb53a('0x5')],_0x31a30d[_0xb53a('0x6')],_0x31a30d[_0xb53a('0x7')],_0x31a30d[_0xb53a('0x8')]));if(_0x31a30d[_0xb53a('0x3')]){utils[_0xb53a('0x9')](_0x31a30d[_0xb53a('0x3')])[_0xb53a('0xa')](function(_0x5880c0){if(_0x5880c0){_0x31a30d['type']=_0x5880c0[_0xb53a('0xb')];_0x31a30d[_0xb53a('0xc')]=_0x31a30d[_0xb53a('0xd')]?_0x5880c0[_0xb53a('0xe')]:![];_0x31a30d[_0xb53a('0xf')]=_0x31a30d['agentacw']?_0x5880c0['acwTimeout']:0x0;}utils[_0xb53a('0x10')](_0xb53a('0x11'),_0x31a30d);});}else{utils[_0xb53a('0x10')](_0xb53a('0x11'),_0x31a30d);}if(_0x2962e0){delete transfers[_0x31a30d[_0xb53a('0x2')]];}else{delete agents[_0x31a30d[_0xb53a('0x12')]];}}exports[_0xb53a('0x13')]=function(_0x9e4482){try{utils[_0xb53a('0x14')](util[_0xb53a('0x15')](_0xb53a('0x16'),_0x9e4482['uniqueid']),_0x9e4482);agents[_0x9e4482[_0xb53a('0x12')]]=_0x9e4482;agents[_0x9e4482[_0xb53a('0x12')]]['agentcalledAt']=utils['now']();agents[_0x9e4482[_0xb53a('0x12')]][_0xb53a('0x8')]=_0xb53a('0x17');agents[_0x9e4482[_0xb53a('0x12')]][_0xb53a('0x7')]=null;agents[_0x9e4482['destuniqueid']][_0xb53a('0x18')]=null;utils[_0xb53a('0x19')](util[_0xb53a('0x15')](_0xb53a('0x1a'),_0x9e4482['uniqueid'],agents[_0x9e4482[_0xb53a('0x12')]][_0xb53a('0x4')],_0x9e4482['destuniqueid']));}catch(_0x2c2308){utils[_0xb53a('0x1b')](util[_0xb53a('0x15')]('[%s][agents][agentcalled]',_0x9e4482['uniqueid']),_0x2c2308);}};exports['agentringnoanswer']=function(_0x3963ee){try{if(!_['isNil'](agents[_0x3963ee[_0xb53a('0x12')]])){utils['debug'](util[_0xb53a('0x15')]('[%s][agents][agentringnoanswer]',_0x3963ee[_0xb53a('0x2')]),_0x3963ee);utils[_0xb53a('0x19')](util['format'](_0xb53a('0x1c'),_0x3963ee[_0xb53a('0x2')],agents[_0x3963ee[_0xb53a('0x12')]]['membername'],_0x3963ee[_0xb53a('0x12')]));agents[_0x3963ee[_0xb53a('0x12')]][_0xb53a('0x1d')]=!![];agents[_0x3963ee[_0xb53a('0x12')]]['agentringnoanswerAt']=utils[_0xb53a('0x1e')]();agents[_0x3963ee[_0xb53a('0x12')]]['lastevent']='timeout';agents[_0x3963ee[_0xb53a('0x12')]][_0xb53a('0x1f')]='timeout';agents[_0x3963ee[_0xb53a('0x12')]][_0xb53a('0x20')]=_0x3963ee[_0xb53a('0x21')]?parseInt(_0x3963ee[_0xb53a('0x21')])/0x3e8:0x0;agents[_0x3963ee[_0xb53a('0x12')]][_0xb53a('0x22')]=0x0;unanswered[_0xb53a('0x23')](_0x3963ee[_0xb53a('0x12')]);}}catch(_0x4df6fe){utils['error'](util[_0xb53a('0x15')](_0xb53a('0x24'),_0x3963ee[_0xb53a('0x2')]),_0x4df6fe);}};exports[_0xb53a('0x25')]=function(_0x4ace69){try{_[_0xb53a('0x26')](agents,function(_0x176c61,_0x544b7c){if(_0x176c61['uniqueid']==_0x4ace69[_0xb53a('0x2')]&&!_[_0xb53a('0x27')](unanswered,_0x176c61[_0xb53a('0x12')])){utils[_0xb53a('0x14')](util[_0xb53a('0x15')](_0xb53a('0x28'),_0x4ace69['uniqueid']),_0x4ace69);utils[_0xb53a('0x19')](util[_0xb53a('0x15')]('[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x4ace69[_0xb53a('0x2')],_0x176c61[_0xb53a('0x4')],_0x176c61['destuniqueid']));_0x176c61['agentringnoanswer']=!![];_0x176c61['agentringnoanswerAt']=utils[_0xb53a('0x1e')]();_0x176c61['lastevent']=_0xb53a('0x29');_0x176c61[_0xb53a('0x1f')]=_0xb53a('0x29');_0x176c61[_0xb53a('0x20')]=_0x4ace69['holdtime'];_0x176c61['talktime']=0x0;writeDB(_0x176c61);}});}catch(_0xe167a7){utils['error'](util['format'](_0xb53a('0x28'),_0x4ace69[_0xb53a('0x2')]),_0xe167a7);}};exports[_0xb53a('0x2a')]=function(_0x5da93c){try{if(agents[_0x5da93c[_0xb53a('0x12')]]){utils[_0xb53a('0x14')](util[_0xb53a('0x15')](_0xb53a('0x2b'),_0x5da93c['uniqueid']),_0x5da93c);utils[_0xb53a('0x19')](util[_0xb53a('0x15')](_0xb53a('0x2c'),_0x5da93c[_0xb53a('0x2')],agents[_0x5da93c['destuniqueid']][_0xb53a('0x4')],_0x5da93c[_0xb53a('0x12')]));agents[_0x5da93c[_0xb53a('0x12')]][_0xb53a('0x2d')]=utils['now']();agents[_0x5da93c[_0xb53a('0x12')]][_0xb53a('0x7')]=_0x5da93c[_0xb53a('0x7')];agents[_0x5da93c[_0xb53a('0x12')]][_0xb53a('0x18')]=_0x5da93c[_0xb53a('0x18')];agents[_0x5da93c['destuniqueid']][_0xb53a('0x20')]=_0x5da93c[_0xb53a('0x21')];agents[_0x5da93c[_0xb53a('0x12')]][_0xb53a('0x8')]=_0xb53a('0x2e');_[_0xb53a('0x26')](agents,function(_0x1592d5,_0x55b3c9){if(_0x1592d5[_0xb53a('0x12')]!=_0x5da93c[_0xb53a('0x12')]&&_0x1592d5['uniqueid']==_0x5da93c[_0xb53a('0x2')]){_0x1592d5[_0xb53a('0x22')]=0x0;_0x1592d5[_0xb53a('0x20')]=_0x5da93c['ringtime'];_0x1592d5[_0xb53a('0x1d')]=!![];_0x1592d5[_0xb53a('0x2f')]=utils[_0xb53a('0x1e')]();_0x1592d5[_0xb53a('0x8')]='answered_elsewhere';_0x1592d5['reason']=_0xb53a('0x30');_0x1592d5[_0xb53a('0x31')]=_0x5da93c[_0xb53a('0x12')];_0x1592d5[_0xb53a('0x32')]=_0x5da93c[_0xb53a('0x4')];writeDB(_0x1592d5);}});}}catch(_0x36fdb3){utils['error'](util[_0xb53a('0x15')](_0xb53a('0x2b'),_0x5da93c['uniqueid']),_0x36fdb3);}};exports[_0xb53a('0xd')]=function(_0x3ca828){try{if(!_[_0xb53a('0x33')](agents[_0x3ca828['destuniqueid']])){utils['debug'](util['format']('[%s][agents][agentcomplete]',_0x3ca828['uniqueid']),_0x3ca828);utils[_0xb53a('0x19')](util[_0xb53a('0x15')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ca828[_0xb53a('0x2')],agents[_0x3ca828[_0xb53a('0x12')]][_0xb53a('0x4')],_0x3ca828[_0xb53a('0x12')]));agents[_0x3ca828[_0xb53a('0x12')]][_0xb53a('0xd')]=!![];agents[_0x3ca828[_0xb53a('0x12')]][_0xb53a('0x34')]=utils['now']();agents[_0x3ca828[_0xb53a('0x12')]][_0xb53a('0x22')]=utils[_0xb53a('0x35')](agents[_0x3ca828[_0xb53a('0x12')]]['agentcompleteAt'],agents[_0x3ca828['destuniqueid']]['agentconnectAt']);agents[_0x3ca828[_0xb53a('0x12')]][_0xb53a('0x1f')]=_0x3ca828[_0xb53a('0x1f')];agents[_0x3ca828[_0xb53a('0x12')]]['lastevent']=_0xb53a('0x36');writeDB(agents[_0x3ca828[_0xb53a('0x12')]]);}}catch(_0x56277f){utils[_0xb53a('0x1b')](util[_0xb53a('0x15')]('[%s][agents][agentcomplete]',_0x3ca828['uniqueid']),_0x56277f);}};exports[_0xb53a('0x37')]=function(_0x3debe4){try{if(!_[_0xb53a('0x33')](agents[_0x3debe4['transfereruniqueid']])){utils[_0xb53a('0x14')](util[_0xb53a('0x15')](_0xb53a('0x38'),_0x3debe4[_0xb53a('0x2')]),_0x3debe4);utils[_0xb53a('0x19')](util[_0xb53a('0x15')](_0xb53a('0x39'),_0x3debe4[_0xb53a('0x2')],agents[_0x3debe4[_0xb53a('0x3a')]][_0xb53a('0x4')],agents[_0x3debe4[_0xb53a('0x3a')]]['uniqueid']));agents[_0x3debe4['transfereruniqueid']][_0xb53a('0x3b')]=!![];agents[_0x3debe4['transfereruniqueid']][_0xb53a('0x3c')]='blind';agents[_0x3debe4[_0xb53a('0x3a')]]['transferexten']=_0x3debe4[_0xb53a('0x3d')];agents[_0x3debe4[_0xb53a('0x3a')]]['transferuniqueid']=agents[_0x3debe4['transfereruniqueid']][_0xb53a('0x2')];}}catch(_0x177e54){utils[_0xb53a('0x1b')](util[_0xb53a('0x15')](_0xb53a('0x38'),_0x3debe4[_0xb53a('0x2')]),_0x177e54);}};exports['attendedtransfer']=function(_0x566acf){try{utils[_0xb53a('0x14')](util[_0xb53a('0x15')](_0xb53a('0x3e'),_0x566acf[_0xb53a('0x3f')]),_0x566acf);if(_0x566acf[_0xb53a('0x3f')]==_0x566acf[_0xb53a('0x40')]){if(!_[_0xb53a('0x33')](agents[_0x566acf[_0xb53a('0x41')]])){utils[_0xb53a('0x19')](util['format'](_0xb53a('0x42'),_0x566acf[_0xb53a('0x3f')],agents[_0x566acf['secondtransfereruniqueid']][_0xb53a('0x4')]));agents[_0x566acf['secondtransfereruniqueid']][_0xb53a('0x3b')]=!![];agents[_0x566acf[_0xb53a('0x41')]][_0xb53a('0x3c')]=_0xb53a('0x43');agents[_0x566acf['secondtransfereruniqueid']][_0xb53a('0x44')]=_0x566acf[_0xb53a('0x45')];agents[_0x566acf[_0xb53a('0x41')]]['transferuniqueid']=_0x566acf[_0xb53a('0x3f')];}if(_0x566acf[_0xb53a('0x46')]&&agents[_0x566acf[_0xb53a('0x46')]]){agents[_0x566acf['transfereeuniqueid']][_0xb53a('0x47')]=0x1;transfers[_0x566acf[_0xb53a('0x46')]]=_[_0xb53a('0x48')](agents[_0x566acf[_0xb53a('0x46')]]);transfers[_0x566acf[_0xb53a('0x46')]]['calleridnum']=agents[_0x566acf[_0xb53a('0x41')]][_0xb53a('0x6')];transfers[_0x566acf[_0xb53a('0x46')]][_0xb53a('0x49')]=agents[_0x566acf[_0xb53a('0x41')]][_0xb53a('0x49')];transfers[_0x566acf[_0xb53a('0x46')]]['agentcalledAt']=utils[_0xb53a('0x1e')]();transfers[_0x566acf[_0xb53a('0x46')]][_0xb53a('0x2d')]=utils[_0xb53a('0x1e')]();transfers[_0x566acf[_0xb53a('0x46')]][_0xb53a('0x20')]=0x0;transfers[_0x566acf[_0xb53a('0x46')]][_0xb53a('0x47')]=0x2;}}else if(_0x566acf[_0xb53a('0x41')]==_0x566acf[_0xb53a('0x4a')]){if(!_['isNil'](agents[_0x566acf[_0xb53a('0x3f')]])){utils[_0xb53a('0x19')](util[_0xb53a('0x15')](_0xb53a('0x42'),_0x566acf['origtransfereruniqueid'],agents[_0x566acf[_0xb53a('0x3f')]][_0xb53a('0x4')]));agents[_0x566acf['origtransfereruniqueid']][_0xb53a('0x3b')]=!![];agents[_0x566acf['origtransfereruniqueid']][_0xb53a('0x3c')]=_0xb53a('0x43');agents[_0x566acf[_0xb53a('0x3f')]][_0xb53a('0x44')]=_0x566acf[_0xb53a('0x4b')];agents[_0x566acf[_0xb53a('0x3f')]][_0xb53a('0x4c')]=_0x566acf[_0xb53a('0x41')];}if(_0x566acf[_0xb53a('0x4d')]&&agents[_0x566acf[_0xb53a('0x4d')]]){agents[_0x566acf[_0xb53a('0x4d')]][_0xb53a('0x47')]=0x1;transfers[_0x566acf[_0xb53a('0x4d')]]=_['clone'](agents[_0x566acf[_0xb53a('0x4d')]]);transfers[_0x566acf['transfertargetuniqueid']][_0xb53a('0x6')]=agents[_0x566acf['origtransfereruniqueid']][_0xb53a('0x6')];transfers[_0x566acf['transfertargetuniqueid']][_0xb53a('0x49')]=agents[_0x566acf[_0xb53a('0x3f')]][_0xb53a('0x49')];transfers[_0x566acf['transfertargetuniqueid']][_0xb53a('0x4e')]=utils[_0xb53a('0x1e')]();transfers[_0x566acf[_0xb53a('0x4d')]]['agentconnectAt']=utils['now']();transfers[_0x566acf[_0xb53a('0x4d')]][_0xb53a('0x20')]=0x0;transfers[_0x566acf[_0xb53a('0x4d')]][_0xb53a('0x47')]=0x2;}}}catch(_0x36f2c0){utils[_0xb53a('0x1b')](util[_0xb53a('0x15')](_0xb53a('0x3e'),_0x566acf[_0xb53a('0x3f')]),_0x36f2c0);}};exports['hangup']=function(_0x363348){try{utils['debug'](util[_0xb53a('0x15')](_0xb53a('0x4f'),_0x363348[_0xb53a('0x2')]),_0x363348);if(agents[_0x363348[_0xb53a('0x2')]]&&agents[_0x363348['uniqueid']]['reason']==='timeout'){if(_0x363348[_0xb53a('0x50')]==='21'){agents[_0x363348[_0xb53a('0x2')]][_0xb53a('0x1f')]='rejected';agents[_0x363348[_0xb53a('0x2')]][_0xb53a('0x8')]=_0xb53a('0x51');}utils['info'](util['format']('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x363348[_0xb53a('0x2')],agents[_0x363348[_0xb53a('0x2')]][_0xb53a('0x4')],agents[_0x363348[_0xb53a('0x2')]]['reason'],agents[_0x363348[_0xb53a('0x2')]]['lastevent']));writeDB(agents[_0x363348[_0xb53a('0x2')]]);var _0xcddf30=unanswered[_0xb53a('0x52')](_0x363348[_0xb53a('0x2')]);if(_0xcddf30>-0x1){unanswered['splice'](_0xcddf30,0x1);}}if(transfers[_0x363348[_0xb53a('0x2')]]){transfers[_0x363348['uniqueid']][_0xb53a('0xd')]=!![];transfers[_0x363348[_0xb53a('0x2')]]['agentcompleteAt']=utils[_0xb53a('0x1e')]();transfers[_0x363348[_0xb53a('0x2')]][_0xb53a('0x22')]=utils[_0xb53a('0x35')](transfers[_0x363348[_0xb53a('0x2')]][_0xb53a('0x34')],transfers[_0x363348[_0xb53a('0x2')]]['agentconnectAt']);transfers[_0x363348[_0xb53a('0x2')]]['reason']=_0xb53a('0x53');transfers[_0x363348['uniqueid']][_0xb53a('0x8')]='complete';utils[_0xb53a('0x19')](util[_0xb53a('0x15')](_0xb53a('0x54'),_0x363348[_0xb53a('0x2')],transfers[_0x363348[_0xb53a('0x2')]]['membername'],transfers[_0x363348[_0xb53a('0x2')]]['reason'],transfers[_0x363348[_0xb53a('0x2')]][_0xb53a('0x8')]));writeDB(transfers[_0x363348[_0xb53a('0x2')]],!![]);}if(agents[_0x363348[_0xb53a('0x2')]]&&agents[_0x363348[_0xb53a('0x2')]][_0xb53a('0x2d')]){agents[_0x363348[_0xb53a('0x2')]][_0xb53a('0xd')]=!![];agents[_0x363348[_0xb53a('0x2')]][_0xb53a('0x34')]=utils[_0xb53a('0x1e')]();agents[_0x363348[_0xb53a('0x2')]][_0xb53a('0x22')]=utils[_0xb53a('0x35')](agents[_0x363348[_0xb53a('0x2')]][_0xb53a('0x34')],agents[_0x363348[_0xb53a('0x2')]][_0xb53a('0x2d')]);agents[_0x363348['uniqueid']][_0xb53a('0x1f')]=agents[_0x363348[_0xb53a('0x2')]][_0xb53a('0x3b')]?_0xb53a('0x3b'):_0xb53a('0x53');agents[_0x363348[_0xb53a('0x2')]][_0xb53a('0x8')]=_0xb53a('0x36');utils[_0xb53a('0x19')](util[_0xb53a('0x15')](_0xb53a('0x54'),_0x363348[_0xb53a('0x2')],agents[_0x363348[_0xb53a('0x2')]][_0xb53a('0x4')],agents[_0x363348[_0xb53a('0x2')]][_0xb53a('0x1f')],agents[_0x363348[_0xb53a('0x2')]][_0xb53a('0x8')]));writeDB(agents[_0x363348[_0xb53a('0x2')]]);}}catch(_0x4f1231){utils['error'](util[_0xb53a('0x15')]('[%s][agents][hangup]',_0x363348['uniqueid']),_0x4f1231);}};
\ No newline at end of file
+var _0xf4eb=['request','debug','format','[%s][agents][agentcalled]','destuniqueid','now','lastevent','connectedlinename','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','agentcompleteAt','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agentcalledAt','agententerreason','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','then','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport'];(function(_0x4a3553,_0x12e68f){var _0x569d42=function(_0x28860d){while(--_0x28860d){_0x4a3553['push'](_0x4a3553['shift']());}};_0x569d42(++_0x12e68f);}(_0xf4eb,0xec));var _0xbf4e=function(_0x11e855,_0x5857b5){_0x11e855=_0x11e855-0x0;var _0x21a222=_0xf4eb[_0x11e855];return _0x21a222;};'use strict';var _=require(_0xbf4e('0x0'));var util=require('util');var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x479210,_0x5ed5b9){utils[_0xbf4e('0x1')](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x479210[_0xbf4e('0x2')],_0x479210[_0xbf4e('0x3')],_0x479210[_0xbf4e('0x4')],_0x479210[_0xbf4e('0x5')],_0x479210[_0xbf4e('0x6')],_0x479210[_0xbf4e('0x7')],_0x479210[_0xbf4e('0x8')],_0x479210['lastevent']));if(_0x479210[_0xbf4e('0x4')]){utils['getVoiceQueueByName'](_0x479210['queue'])[_0xbf4e('0x9')](function(_0x3761c1){if(_0x3761c1){_0x479210[_0xbf4e('0xa')]=_0x3761c1[_0xbf4e('0xa')];_0x479210[_0xbf4e('0xb')]=_0x479210[_0xbf4e('0xc')]?_0x3761c1[_0xbf4e('0xd')]:![];_0x479210['acwtime']=_0x479210['agentacw']?_0x3761c1[_0xbf4e('0xe')]:0x0;}utils['request'](_0xbf4e('0xf'),_0x479210);});}else{utils[_0xbf4e('0x10')]('CreateVoiceAgentReport',_0x479210);}if(_0x5ed5b9){delete transfers[_0x479210[_0xbf4e('0x2')]];}else{delete agents[_0x479210['destuniqueid']];}}exports['agentcalled']=function(_0x209b25){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x13'),_0x209b25[_0xbf4e('0x2')]),_0x209b25);agents[_0x209b25[_0xbf4e('0x14')]]=_0x209b25;agents[_0x209b25['destuniqueid']]['agentcalledAt']=utils[_0xbf4e('0x15')]();agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x16')]='called';agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x8')]=null;agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x17')]=null;utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x209b25['uniqueid'],agents[_0x209b25['destuniqueid']]['membername'],_0x209b25[_0xbf4e('0x14')]));}catch(_0x1ca73c){utils[_0xbf4e('0x18')](util['format']('[%s][agents][agentcalled]',_0x209b25[_0xbf4e('0x2')]),_0x1ca73c);}};exports[_0xbf4e('0x19')]=function(_0x3be138){try{if(!_[_0xbf4e('0x1a')](agents[_0x3be138[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x1b'),_0x3be138[_0xbf4e('0x2')]),_0x3be138);utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x3be138[_0xbf4e('0x2')],agents[_0x3be138[_0xbf4e('0x14')]]['membername'],_0x3be138[_0xbf4e('0x14')]));agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x19')]=!![];agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x1c')]=utils['now']();agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x1d');agents[_0x3be138['destuniqueid']][_0xbf4e('0x1e')]='timeout';agents[_0x3be138['destuniqueid']][_0xbf4e('0x1f')]=_0x3be138['ringtime']?parseInt(_0x3be138[_0xbf4e('0x20')])/0x3e8:0x0;agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x21')]=0x0;unanswered[_0xbf4e('0x22')](_0x3be138['destuniqueid']);}}catch(_0x2d4686){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]',_0x3be138[_0xbf4e('0x2')]),_0x2d4686);}};exports['queuecallerabandon']=function(_0x1dfa81){try{_[_0xbf4e('0x23')](agents,function(_0xb8b58e,_0x498dbd){if(_0xb8b58e[_0xbf4e('0x2')]==_0x1dfa81[_0xbf4e('0x2')]&&!_[_0xbf4e('0x24')](unanswered,_0xb8b58e[_0xbf4e('0x14')])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x1dfa81);utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x25'),_0x1dfa81[_0xbf4e('0x2')],_0xb8b58e['membername'],_0xb8b58e[_0xbf4e('0x14')]));_0xb8b58e['agentringnoanswer']=!![];_0xb8b58e[_0xbf4e('0x1c')]=utils['now']();_0xb8b58e[_0xbf4e('0x16')]=_0xbf4e('0x26');_0xb8b58e[_0xbf4e('0x1e')]='abandoned';_0xb8b58e[_0xbf4e('0x1f')]=_0x1dfa81[_0xbf4e('0x1f')];_0xb8b58e[_0xbf4e('0x21')]=0x0;writeDB(_0xb8b58e);}});}catch(_0x29d6aa){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x29d6aa);}};exports[_0xbf4e('0x27')]=function(_0x25b837){try{if(agents[_0x25b837[_0xbf4e('0x14')]]){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentconnect]',_0x25b837['uniqueid']),_0x25b837);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x28'),_0x25b837[_0xbf4e('0x2')],agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x5')],_0x25b837[_0xbf4e('0x14')]));agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();agents[_0x25b837['destuniqueid']]['connectedlinenum']=_0x25b837[_0xbf4e('0x8')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x17')]=_0x25b837['connectedlinename'];agents[_0x25b837[_0xbf4e('0x14')]]['holdtime']=_0x25b837[_0xbf4e('0x20')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x2a');_['forIn'](agents,function(_0x31d8dc,_0x78ab2d){if(_0x31d8dc[_0xbf4e('0x14')]!=_0x25b837[_0xbf4e('0x14')]&&_0x31d8dc['uniqueid']==_0x25b837[_0xbf4e('0x2')]){_0x31d8dc[_0xbf4e('0x21')]=0x0;_0x31d8dc[_0xbf4e('0x1f')]=_0x25b837[_0xbf4e('0x20')];_0x31d8dc[_0xbf4e('0x19')]=!![];_0x31d8dc[_0xbf4e('0x1c')]=utils[_0xbf4e('0x15')]();_0x31d8dc['lastevent']=_0xbf4e('0x2b');_0x31d8dc[_0xbf4e('0x1e')]='answered_elsewhere';_0x31d8dc['answeredelsewheredestinationuniqueid']=_0x25b837[_0xbf4e('0x14')];_0x31d8dc[_0xbf4e('0x2c')]=_0x25b837['membername'];writeDB(_0x31d8dc);}});}}catch(_0x5bfc4d){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x2d'),_0x25b837[_0xbf4e('0x2')]),_0x5bfc4d);}};exports[_0xbf4e('0xc')]=function(_0x3ad0a4){try{if(!_['isNil'](agents[_0x3ad0a4[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentcomplete]',_0x3ad0a4['uniqueid']),_0x3ad0a4);utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ad0a4[_0xbf4e('0x2')],agents[_0x3ad0a4[_0xbf4e('0x14')]]['membername'],_0x3ad0a4['destuniqueid']));agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0xc')]=!![];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x3ad0a4['destuniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')],agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x29')]);agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x1e')]=_0x3ad0a4['reason'];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x30');writeDB(agents[_0x3ad0a4[_0xbf4e('0x14')]]);}}catch(_0x9bc1fe){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x31'),_0x3ad0a4[_0xbf4e('0x2')]),_0x9bc1fe);}};exports[_0xbf4e('0x32')]=function(_0x2fdba9){try{if(!_[_0xbf4e('0x1a')](agents[_0x2fdba9[_0xbf4e('0x33')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x34'),_0x2fdba9[_0xbf4e('0x2')]),_0x2fdba9);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x35'),_0x2fdba9[_0xbf4e('0x2')],agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x5')],agents[_0x2fdba9['transfereruniqueid']]['uniqueid']));agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x36')]=!![];agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x37')]=_0xbf4e('0x38');agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x39')]=_0x2fdba9[_0xbf4e('0x3a')];agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x3b')]=agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x2')];}}catch(_0xc058e1){utils[_0xbf4e('0x18')](util['format']('[%s][agents][blindtransfer]',_0x2fdba9[_0xbf4e('0x2')]),_0xc058e1);}};exports[_0xbf4e('0x3c')]=function(_0x3d0b4a){try{utils['debug'](util[_0xbf4e('0x12')](_0xbf4e('0x3d'),_0x3d0b4a['origtransfereruniqueid']),_0x3d0b4a);if(_0x3d0b4a['origtransfereruniqueid']==_0x3d0b4a[_0xbf4e('0x3e')]){if(!_['isNil'](agents[_0x3d0b4a['secondtransfereruniqueid']])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x41')]]['membername']));agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a['secondtransfereruniqueid']][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x43')];agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x40')];}if(_0x3d0b4a['transfereeuniqueid']&&agents[_0x3d0b4a['transfereeuniqueid']]){agents[_0x3d0b4a['transfereeuniqueid']]['agententerreason']=0x1;transfers[_0x3d0b4a[_0xbf4e('0x44')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a['transfereeuniqueid']]);transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x41')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x47')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfereeuniqueid']]['agentconnectAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfereeuniqueid']][_0xbf4e('0x48')]=0x2;}}else if(_0x3d0b4a[_0xbf4e('0x41')]==_0x3d0b4a[_0xbf4e('0x49')]){if(!_[_0xbf4e('0x1a')](agents[_0x3d0b4a[_0xbf4e('0x40')]])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x5')]));agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x4a')];agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x41')];}if(_0x3d0b4a[_0xbf4e('0x4b')]&&agents[_0x3d0b4a['transfertargetuniqueid']]){agents[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x48')]=0x1;transfers[_0x3d0b4a[_0xbf4e('0x4b')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a[_0xbf4e('0x4b')]]);transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x40')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x4b')]]['agentcalledAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0x2c0dbd){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][attendedtransfer]',_0x3d0b4a[_0xbf4e('0x40')]),_0x2c0dbd);}};exports[_0xbf4e('0x4c')]=function(_0x4d7241){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x4d7241);if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]===_0xbf4e('0x1d')){if(_0x4d7241[_0xbf4e('0x4e')]==='21'){agents[_0x4d7241['uniqueid']][_0xbf4e('0x1e')]=_0xbf4e('0x4f');agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]='rejected';}utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x50'),_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x5')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);var _0x47ef56=unanswered[_0xbf4e('0x51')](_0x4d7241[_0xbf4e('0x2')]);if(_0x47ef56>-0x1){unanswered[_0xbf4e('0x52')](_0x47ef56,0x1);}}if(transfers[_0x4d7241[_0xbf4e('0x2')]]){transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcomplete']=!![];transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();transfers[_0x4d7241['uniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=_0xbf4e('0x53');transfers[_0x4d7241['uniqueid']][_0xbf4e('0x16')]='complete';utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x50'),_0x4d7241['uniqueid'],transfers[_0x4d7241[_0xbf4e('0x2')]]['membername'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(transfers[_0x4d7241[_0xbf4e('0x2')]],!![]);}if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]]['agentconnectAt']){agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0xc')]=!![];agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x4d7241[_0xbf4e('0x2')]]['talktime']=utils[_0xbf4e('0x2f')](agents[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x36')]?_0xbf4e('0x36'):_0xbf4e('0x53');agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']=_0xbf4e('0x30');utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]]['membername'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);}}catch(_0x1cc939){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x1cc939);}};
\ No newline at end of file