Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / xdr / agents.controller.js
index ccab22a..12358c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x9480=['secondtransfereruniqueid','[%s][agents][attendedtransfer]\x20agent:%s','ATTENDED','origtransfererexten','transfereeuniqueid','agententerreason','clone','calleridnum','calleridname','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','indexOf','splice','agent','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','lodash','./utils','info','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','channel','queue','membername','interface','connectedlinenum','getVoiceQueueByName','type','agentacw','agentcomplete','acwtime','acwTimeout','request','CreateVoiceAgentReport','uniqueid','destuniqueid','agentcalled','debug','format','[%s][agents][agentcalled]','agentcalledAt','now','lastevent','connectedlinename','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','agentringnoanswer','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','timeout','reason','holdtime','ringtime','talktime','push','error','[%s][agents][agentringnoanswer]','queuecallerabandon','forIn','[%s][agents][queuecallerabandon]','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','agentringnoanswerAt','abandoned','agentconnectAt','connect','answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername','[%s][agents][agentconnect]','isNil','[%s][agents][agentcomplete]','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','diffTime','complete','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','[%s][agents][attendedtransfer]','origtransfereruniqueid','origtransfererlinkedid'];(function(_0x230513,_0x3c7ea1){var _0x316f48=function(_0x5e8dcc){while(--_0x5e8dcc){_0x230513['push'](_0x230513['shift']());}};_0x316f48(++_0x3c7ea1);}(_0x9480,0xc6));var _0x0948=function(_0x5613de,_0x479c93){_0x5613de=_0x5613de-0x0;var _0x5b40cb=_0x9480[_0x5613de];return _0x5b40cb;};'use strict';var _=require(_0x0948('0x0'));var util=require('util');var utils=require(_0x0948('0x1'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x5f39ab,_0x273326){utils[_0x0948('0x2')](util['format'](_0x0948('0x3'),_0x5f39ab['uniqueid'],_0x5f39ab[_0x0948('0x4')],_0x5f39ab[_0x0948('0x5')],_0x5f39ab[_0x0948('0x6')],_0x5f39ab[_0x0948('0x7')],_0x5f39ab['calleridnum'],_0x5f39ab[_0x0948('0x8')],_0x5f39ab['lastevent']));if(_0x5f39ab['queue']){utils[_0x0948('0x9')](_0x5f39ab['queue'])['then'](function(_0x17a62c){if(_0x17a62c){_0x5f39ab[_0x0948('0xa')]=_0x17a62c[_0x0948('0xa')];_0x5f39ab[_0x0948('0xb')]=_0x5f39ab[_0x0948('0xc')]?_0x17a62c['acw']:![];_0x5f39ab[_0x0948('0xd')]=_0x5f39ab['agentacw']?_0x17a62c[_0x0948('0xe')]:0x0;}utils[_0x0948('0xf')](_0x0948('0x10'),_0x5f39ab);});}else{utils[_0x0948('0xf')](_0x0948('0x10'),_0x5f39ab);}if(_0x273326){delete transfers[_0x5f39ab[_0x0948('0x11')]];}else{delete agents[_0x5f39ab[_0x0948('0x12')]];}}exports[_0x0948('0x13')]=function(_0x264d0f){try{utils[_0x0948('0x14')](util[_0x0948('0x15')](_0x0948('0x16'),_0x264d0f[_0x0948('0x11')]),_0x264d0f);agents[_0x264d0f[_0x0948('0x12')]]=_0x264d0f;agents[_0x264d0f[_0x0948('0x12')]][_0x0948('0x17')]=utils[_0x0948('0x18')]();agents[_0x264d0f['destuniqueid']][_0x0948('0x19')]='called';agents[_0x264d0f['destuniqueid']][_0x0948('0x8')]=null;agents[_0x264d0f['destuniqueid']][_0x0948('0x1a')]=null;utils['info'](util[_0x0948('0x15')](_0x0948('0x1b'),_0x264d0f[_0x0948('0x11')],agents[_0x264d0f[_0x0948('0x12')]][_0x0948('0x6')],_0x264d0f[_0x0948('0x12')]));}catch(_0x5b74c8){utils['error'](util['format'](_0x0948('0x16'),_0x264d0f['uniqueid']),_0x5b74c8);}};exports[_0x0948('0x1c')]=function(_0x3a2666){try{if(!_['isNil'](agents[_0x3a2666[_0x0948('0x12')]])){utils['debug'](util['format']('[%s][agents][agentringnoanswer]',_0x3a2666[_0x0948('0x11')]),_0x3a2666);utils[_0x0948('0x2')](util[_0x0948('0x15')](_0x0948('0x1d'),_0x3a2666['uniqueid'],agents[_0x3a2666[_0x0948('0x12')]]['membername'],_0x3a2666[_0x0948('0x12')]));agents[_0x3a2666[_0x0948('0x12')]][_0x0948('0x1c')]=!![];agents[_0x3a2666[_0x0948('0x12')]]['agentringnoanswerAt']=utils['now']();agents[_0x3a2666[_0x0948('0x12')]][_0x0948('0x19')]=_0x0948('0x1e');agents[_0x3a2666[_0x0948('0x12')]][_0x0948('0x1f')]=_0x0948('0x1e');agents[_0x3a2666[_0x0948('0x12')]][_0x0948('0x20')]=_0x3a2666[_0x0948('0x21')]?parseInt(_0x3a2666[_0x0948('0x21')])/0x3e8:0x0;agents[_0x3a2666[_0x0948('0x12')]][_0x0948('0x22')]=0x0;unanswered[_0x0948('0x23')](_0x3a2666[_0x0948('0x12')]);}}catch(_0x3e569b){utils[_0x0948('0x24')](util[_0x0948('0x15')](_0x0948('0x25'),_0x3a2666[_0x0948('0x11')]),_0x3e569b);}};exports[_0x0948('0x26')]=function(_0x2c1385){try{_[_0x0948('0x27')](agents,function(_0x4f2067,_0x52527d){if(_0x4f2067[_0x0948('0x11')]==_0x2c1385['uniqueid']&&!_['includes'](unanswered,_0x4f2067[_0x0948('0x12')])){utils[_0x0948('0x14')](util[_0x0948('0x15')](_0x0948('0x28'),_0x2c1385['uniqueid']),_0x2c1385);utils[_0x0948('0x2')](util[_0x0948('0x15')](_0x0948('0x29'),_0x2c1385[_0x0948('0x11')],_0x4f2067['membername'],_0x4f2067[_0x0948('0x12')]));_0x4f2067[_0x0948('0x1c')]=!![];_0x4f2067[_0x0948('0x2a')]=utils[_0x0948('0x18')]();_0x4f2067[_0x0948('0x19')]=_0x0948('0x2b');_0x4f2067[_0x0948('0x1f')]=_0x0948('0x2b');_0x4f2067[_0x0948('0x20')]=_0x2c1385[_0x0948('0x20')];_0x4f2067[_0x0948('0x22')]=0x0;writeDB(_0x4f2067);}});}catch(_0x202c70){utils[_0x0948('0x24')](util[_0x0948('0x15')](_0x0948('0x28'),_0x2c1385[_0x0948('0x11')]),_0x202c70);}};exports['agentconnect']=function(_0x2cd787){try{if(agents[_0x2cd787['destuniqueid']]){utils[_0x0948('0x14')](util[_0x0948('0x15')]('[%s][agents][agentconnect]',_0x2cd787[_0x0948('0x11')]),_0x2cd787);utils[_0x0948('0x2')](util[_0x0948('0x15')]('[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x2cd787['uniqueid'],agents[_0x2cd787[_0x0948('0x12')]]['membername'],_0x2cd787[_0x0948('0x12')]));agents[_0x2cd787[_0x0948('0x12')]][_0x0948('0x2c')]=utils['now']();agents[_0x2cd787[_0x0948('0x12')]][_0x0948('0x8')]=_0x2cd787[_0x0948('0x8')];agents[_0x2cd787[_0x0948('0x12')]][_0x0948('0x1a')]=_0x2cd787[_0x0948('0x1a')];agents[_0x2cd787[_0x0948('0x12')]][_0x0948('0x20')]=_0x2cd787[_0x0948('0x21')];agents[_0x2cd787['destuniqueid']][_0x0948('0x19')]=_0x0948('0x2d');_[_0x0948('0x27')](agents,function(_0x157b46,_0x5514c8){if(_0x157b46[_0x0948('0x12')]!=_0x2cd787[_0x0948('0x12')]&&_0x157b46[_0x0948('0x11')]==_0x2cd787[_0x0948('0x11')]){_0x157b46[_0x0948('0x22')]=0x0;_0x157b46[_0x0948('0x20')]=_0x2cd787[_0x0948('0x21')];_0x157b46['agentringnoanswer']=!![];_0x157b46[_0x0948('0x2a')]=utils[_0x0948('0x18')]();_0x157b46['lastevent']=_0x0948('0x2e');_0x157b46[_0x0948('0x1f')]='answered_elsewhere';_0x157b46[_0x0948('0x2f')]=_0x2cd787[_0x0948('0x12')];_0x157b46[_0x0948('0x30')]=_0x2cd787[_0x0948('0x6')];writeDB(_0x157b46);}});}}catch(_0x23ee32){utils[_0x0948('0x24')](util[_0x0948('0x15')](_0x0948('0x31'),_0x2cd787[_0x0948('0x11')]),_0x23ee32);}};exports[_0x0948('0xc')]=function(_0x748f4c){try{if(!_[_0x0948('0x32')](agents[_0x748f4c['destuniqueid']])){utils['debug'](util['format'](_0x0948('0x33'),_0x748f4c['uniqueid']),_0x748f4c);utils['info'](util[_0x0948('0x15')](_0x0948('0x34'),_0x748f4c[_0x0948('0x11')],agents[_0x748f4c[_0x0948('0x12')]]['membername'],_0x748f4c[_0x0948('0x12')]));agents[_0x748f4c[_0x0948('0x12')]][_0x0948('0xc')]=!![];agents[_0x748f4c['destuniqueid']][_0x0948('0x35')]=utils['now']();agents[_0x748f4c[_0x0948('0x12')]][_0x0948('0x22')]=utils[_0x0948('0x36')](agents[_0x748f4c['destuniqueid']][_0x0948('0x35')],agents[_0x748f4c[_0x0948('0x12')]][_0x0948('0x2c')]);agents[_0x748f4c[_0x0948('0x12')]][_0x0948('0x1f')]=_0x748f4c[_0x0948('0x1f')];agents[_0x748f4c[_0x0948('0x12')]][_0x0948('0x19')]=_0x0948('0x37');writeDB(agents[_0x748f4c['destuniqueid']]);}}catch(_0x10056c){utils[_0x0948('0x24')](util[_0x0948('0x15')](_0x0948('0x33'),_0x748f4c['uniqueid']),_0x10056c);}};exports[_0x0948('0x38')]=function(_0x3a3f5c){try{if(!_[_0x0948('0x32')](agents[_0x3a3f5c[_0x0948('0x39')]])){utils['debug'](util[_0x0948('0x15')](_0x0948('0x3a'),_0x3a3f5c[_0x0948('0x11')]),_0x3a3f5c);utils[_0x0948('0x2')](util[_0x0948('0x15')](_0x0948('0x3b'),_0x3a3f5c[_0x0948('0x11')],agents[_0x3a3f5c[_0x0948('0x39')]][_0x0948('0x6')],agents[_0x3a3f5c[_0x0948('0x39')]][_0x0948('0x11')]));agents[_0x3a3f5c[_0x0948('0x39')]][_0x0948('0x3c')]=!![];agents[_0x3a3f5c[_0x0948('0x39')]][_0x0948('0x3d')]=_0x0948('0x3e');agents[_0x3a3f5c['transfereruniqueid']][_0x0948('0x3f')]=_0x3a3f5c[_0x0948('0x40')];agents[_0x3a3f5c['transfereruniqueid']][_0x0948('0x41')]=agents[_0x3a3f5c[_0x0948('0x39')]][_0x0948('0x11')];}}catch(_0x2ee3f0){utils['error'](util[_0x0948('0x15')](_0x0948('0x3a'),_0x3a3f5c[_0x0948('0x11')]),_0x2ee3f0);}};exports['attendedtransfer']=function(_0x9963fb){try{utils[_0x0948('0x14')](util[_0x0948('0x15')](_0x0948('0x42'),_0x9963fb[_0x0948('0x43')]),_0x9963fb);if(_0x9963fb[_0x0948('0x43')]==_0x9963fb[_0x0948('0x44')]){if(!_[_0x0948('0x32')](agents[_0x9963fb[_0x0948('0x45')]])){utils[_0x0948('0x2')](util[_0x0948('0x15')](_0x0948('0x46'),_0x9963fb[_0x0948('0x43')],agents[_0x9963fb['secondtransfereruniqueid']][_0x0948('0x6')]));agents[_0x9963fb[_0x0948('0x45')]][_0x0948('0x3c')]=!![];agents[_0x9963fb[_0x0948('0x45')]][_0x0948('0x3d')]=_0x0948('0x47');agents[_0x9963fb[_0x0948('0x45')]][_0x0948('0x3f')]=_0x9963fb[_0x0948('0x48')];agents[_0x9963fb[_0x0948('0x45')]]['transferuniqueid']=_0x9963fb['origtransfereruniqueid'];}if(_0x9963fb[_0x0948('0x49')]&&agents[_0x9963fb[_0x0948('0x49')]]){agents[_0x9963fb[_0x0948('0x49')]][_0x0948('0x4a')]=0x1;transfers[_0x9963fb[_0x0948('0x49')]]=_[_0x0948('0x4b')](agents[_0x9963fb[_0x0948('0x49')]]);transfers[_0x9963fb[_0x0948('0x49')]][_0x0948('0x4c')]=agents[_0x9963fb[_0x0948('0x45')]][_0x0948('0x4c')];transfers[_0x9963fb[_0x0948('0x49')]][_0x0948('0x4d')]=agents[_0x9963fb[_0x0948('0x45')]][_0x0948('0x4d')];transfers[_0x9963fb[_0x0948('0x49')]][_0x0948('0x17')]=utils['now']();transfers[_0x9963fb[_0x0948('0x49')]]['agentconnectAt']=utils['now']();transfers[_0x9963fb[_0x0948('0x49')]]['holdtime']=0x0;transfers[_0x9963fb[_0x0948('0x49')]]['agententerreason']=0x2;}}else if(_0x9963fb[_0x0948('0x45')]==_0x9963fb[_0x0948('0x4e')]){if(!_[_0x0948('0x32')](agents[_0x9963fb[_0x0948('0x43')]])){utils[_0x0948('0x2')](util[_0x0948('0x15')](_0x0948('0x46'),_0x9963fb['origtransfereruniqueid'],agents[_0x9963fb[_0x0948('0x43')]][_0x0948('0x6')]));agents[_0x9963fb['origtransfereruniqueid']][_0x0948('0x3c')]=!![];agents[_0x9963fb[_0x0948('0x43')]][_0x0948('0x3d')]=_0x0948('0x47');agents[_0x9963fb[_0x0948('0x43')]][_0x0948('0x3f')]=_0x9963fb[_0x0948('0x4f')];agents[_0x9963fb[_0x0948('0x43')]][_0x0948('0x41')]=_0x9963fb[_0x0948('0x45')];}if(_0x9963fb['transfertargetuniqueid']&&agents[_0x9963fb['transfertargetuniqueid']]){agents[_0x9963fb[_0x0948('0x50')]][_0x0948('0x4a')]=0x1;transfers[_0x9963fb[_0x0948('0x50')]]=_['clone'](agents[_0x9963fb[_0x0948('0x50')]]);transfers[_0x9963fb[_0x0948('0x50')]][_0x0948('0x4c')]=agents[_0x9963fb[_0x0948('0x43')]]['calleridnum'];transfers[_0x9963fb['transfertargetuniqueid']]['calleridname']=agents[_0x9963fb[_0x0948('0x43')]][_0x0948('0x4d')];transfers[_0x9963fb[_0x0948('0x50')]]['agentcalledAt']=utils['now']();transfers[_0x9963fb['transfertargetuniqueid']][_0x0948('0x2c')]=utils[_0x0948('0x18')]();transfers[_0x9963fb[_0x0948('0x50')]][_0x0948('0x20')]=0x0;transfers[_0x9963fb[_0x0948('0x50')]]['agententerreason']=0x2;}}}catch(_0x39cb18){utils[_0x0948('0x24')](util[_0x0948('0x15')](_0x0948('0x42'),_0x9963fb['origtransfereruniqueid']),_0x39cb18);}};exports[_0x0948('0x51')]=function(_0x1ee102){try{utils[_0x0948('0x14')](util['format'](_0x0948('0x52'),_0x1ee102[_0x0948('0x11')]),_0x1ee102);if(agents[_0x1ee102['uniqueid']]&&agents[_0x1ee102[_0x0948('0x11')]]['reason']===_0x0948('0x1e')){if(_0x1ee102[_0x0948('0x53')]==='21'){agents[_0x1ee102[_0x0948('0x11')]]['reason']=_0x0948('0x54');agents[_0x1ee102[_0x0948('0x11')]][_0x0948('0x19')]=_0x0948('0x54');}utils[_0x0948('0x2')](util['format']('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x1ee102[_0x0948('0x11')],agents[_0x1ee102['uniqueid']][_0x0948('0x6')],agents[_0x1ee102[_0x0948('0x11')]]['reason'],agents[_0x1ee102[_0x0948('0x11')]][_0x0948('0x19')]));writeDB(agents[_0x1ee102[_0x0948('0x11')]]);var _0x4ca29=unanswered[_0x0948('0x55')](_0x1ee102[_0x0948('0x11')]);if(_0x4ca29>-0x1){unanswered[_0x0948('0x56')](_0x4ca29,0x1);}}if(transfers[_0x1ee102[_0x0948('0x11')]]){transfers[_0x1ee102[_0x0948('0x11')]][_0x0948('0xc')]=!![];transfers[_0x1ee102[_0x0948('0x11')]][_0x0948('0x35')]=utils[_0x0948('0x18')]();transfers[_0x1ee102['uniqueid']][_0x0948('0x22')]=utils[_0x0948('0x36')](transfers[_0x1ee102[_0x0948('0x11')]][_0x0948('0x35')],transfers[_0x1ee102[_0x0948('0x11')]][_0x0948('0x2c')]);transfers[_0x1ee102[_0x0948('0x11')]][_0x0948('0x1f')]=_0x0948('0x57');transfers[_0x1ee102[_0x0948('0x11')]][_0x0948('0x19')]=_0x0948('0x37');utils[_0x0948('0x2')](util['format'](_0x0948('0x58'),_0x1ee102[_0x0948('0x11')],transfers[_0x1ee102['uniqueid']][_0x0948('0x6')],transfers[_0x1ee102[_0x0948('0x11')]]['reason'],transfers[_0x1ee102[_0x0948('0x11')]]['lastevent']));writeDB(transfers[_0x1ee102[_0x0948('0x11')]],!![]);}if(agents[_0x1ee102[_0x0948('0x11')]]&&agents[_0x1ee102['uniqueid']][_0x0948('0x2c')]){agents[_0x1ee102[_0x0948('0x11')]][_0x0948('0xc')]=!![];agents[_0x1ee102[_0x0948('0x11')]][_0x0948('0x35')]=utils[_0x0948('0x18')]();agents[_0x1ee102[_0x0948('0x11')]][_0x0948('0x22')]=utils[_0x0948('0x36')](agents[_0x1ee102[_0x0948('0x11')]][_0x0948('0x35')],agents[_0x1ee102[_0x0948('0x11')]][_0x0948('0x2c')]);agents[_0x1ee102['uniqueid']][_0x0948('0x1f')]=agents[_0x1ee102[_0x0948('0x11')]][_0x0948('0x3c')]?_0x0948('0x3c'):_0x0948('0x57');agents[_0x1ee102['uniqueid']]['lastevent']=_0x0948('0x37');utils[_0x0948('0x2')](util[_0x0948('0x15')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x1ee102[_0x0948('0x11')],agents[_0x1ee102[_0x0948('0x11')]]['membername'],agents[_0x1ee102[_0x0948('0x11')]]['reason'],agents[_0x1ee102[_0x0948('0x11')]][_0x0948('0x19')]));writeDB(agents[_0x1ee102[_0x0948('0x11')]]);}}catch(_0x5933d9){utils[_0x0948('0x24')](util[_0x0948('0x15')](_0x0948('0x52'),_0x1ee102['uniqueid']),_0x5933d9);}};
\ No newline at end of file
+var _0xf4eb=['request','debug','format','[%s][agents][agentcalled]','destuniqueid','now','lastevent','connectedlinename','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','agentcompleteAt','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agentcalledAt','agententerreason','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','then','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport'];(function(_0x4a3553,_0x12e68f){var _0x569d42=function(_0x28860d){while(--_0x28860d){_0x4a3553['push'](_0x4a3553['shift']());}};_0x569d42(++_0x12e68f);}(_0xf4eb,0xec));var _0xbf4e=function(_0x11e855,_0x5857b5){_0x11e855=_0x11e855-0x0;var _0x21a222=_0xf4eb[_0x11e855];return _0x21a222;};'use strict';var _=require(_0xbf4e('0x0'));var util=require('util');var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x479210,_0x5ed5b9){utils[_0xbf4e('0x1')](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x479210[_0xbf4e('0x2')],_0x479210[_0xbf4e('0x3')],_0x479210[_0xbf4e('0x4')],_0x479210[_0xbf4e('0x5')],_0x479210[_0xbf4e('0x6')],_0x479210[_0xbf4e('0x7')],_0x479210[_0xbf4e('0x8')],_0x479210['lastevent']));if(_0x479210[_0xbf4e('0x4')]){utils['getVoiceQueueByName'](_0x479210['queue'])[_0xbf4e('0x9')](function(_0x3761c1){if(_0x3761c1){_0x479210[_0xbf4e('0xa')]=_0x3761c1[_0xbf4e('0xa')];_0x479210[_0xbf4e('0xb')]=_0x479210[_0xbf4e('0xc')]?_0x3761c1[_0xbf4e('0xd')]:![];_0x479210['acwtime']=_0x479210['agentacw']?_0x3761c1[_0xbf4e('0xe')]:0x0;}utils['request'](_0xbf4e('0xf'),_0x479210);});}else{utils[_0xbf4e('0x10')]('CreateVoiceAgentReport',_0x479210);}if(_0x5ed5b9){delete transfers[_0x479210[_0xbf4e('0x2')]];}else{delete agents[_0x479210['destuniqueid']];}}exports['agentcalled']=function(_0x209b25){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x13'),_0x209b25[_0xbf4e('0x2')]),_0x209b25);agents[_0x209b25[_0xbf4e('0x14')]]=_0x209b25;agents[_0x209b25['destuniqueid']]['agentcalledAt']=utils[_0xbf4e('0x15')]();agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x16')]='called';agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x8')]=null;agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x17')]=null;utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x209b25['uniqueid'],agents[_0x209b25['destuniqueid']]['membername'],_0x209b25[_0xbf4e('0x14')]));}catch(_0x1ca73c){utils[_0xbf4e('0x18')](util['format']('[%s][agents][agentcalled]',_0x209b25[_0xbf4e('0x2')]),_0x1ca73c);}};exports[_0xbf4e('0x19')]=function(_0x3be138){try{if(!_[_0xbf4e('0x1a')](agents[_0x3be138[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x1b'),_0x3be138[_0xbf4e('0x2')]),_0x3be138);utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x3be138[_0xbf4e('0x2')],agents[_0x3be138[_0xbf4e('0x14')]]['membername'],_0x3be138[_0xbf4e('0x14')]));agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x19')]=!![];agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x1c')]=utils['now']();agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x1d');agents[_0x3be138['destuniqueid']][_0xbf4e('0x1e')]='timeout';agents[_0x3be138['destuniqueid']][_0xbf4e('0x1f')]=_0x3be138['ringtime']?parseInt(_0x3be138[_0xbf4e('0x20')])/0x3e8:0x0;agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x21')]=0x0;unanswered[_0xbf4e('0x22')](_0x3be138['destuniqueid']);}}catch(_0x2d4686){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]',_0x3be138[_0xbf4e('0x2')]),_0x2d4686);}};exports['queuecallerabandon']=function(_0x1dfa81){try{_[_0xbf4e('0x23')](agents,function(_0xb8b58e,_0x498dbd){if(_0xb8b58e[_0xbf4e('0x2')]==_0x1dfa81[_0xbf4e('0x2')]&&!_[_0xbf4e('0x24')](unanswered,_0xb8b58e[_0xbf4e('0x14')])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x1dfa81);utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x25'),_0x1dfa81[_0xbf4e('0x2')],_0xb8b58e['membername'],_0xb8b58e[_0xbf4e('0x14')]));_0xb8b58e['agentringnoanswer']=!![];_0xb8b58e[_0xbf4e('0x1c')]=utils['now']();_0xb8b58e[_0xbf4e('0x16')]=_0xbf4e('0x26');_0xb8b58e[_0xbf4e('0x1e')]='abandoned';_0xb8b58e[_0xbf4e('0x1f')]=_0x1dfa81[_0xbf4e('0x1f')];_0xb8b58e[_0xbf4e('0x21')]=0x0;writeDB(_0xb8b58e);}});}catch(_0x29d6aa){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x29d6aa);}};exports[_0xbf4e('0x27')]=function(_0x25b837){try{if(agents[_0x25b837[_0xbf4e('0x14')]]){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentconnect]',_0x25b837['uniqueid']),_0x25b837);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x28'),_0x25b837[_0xbf4e('0x2')],agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x5')],_0x25b837[_0xbf4e('0x14')]));agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();agents[_0x25b837['destuniqueid']]['connectedlinenum']=_0x25b837[_0xbf4e('0x8')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x17')]=_0x25b837['connectedlinename'];agents[_0x25b837[_0xbf4e('0x14')]]['holdtime']=_0x25b837[_0xbf4e('0x20')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x2a');_['forIn'](agents,function(_0x31d8dc,_0x78ab2d){if(_0x31d8dc[_0xbf4e('0x14')]!=_0x25b837[_0xbf4e('0x14')]&&_0x31d8dc['uniqueid']==_0x25b837[_0xbf4e('0x2')]){_0x31d8dc[_0xbf4e('0x21')]=0x0;_0x31d8dc[_0xbf4e('0x1f')]=_0x25b837[_0xbf4e('0x20')];_0x31d8dc[_0xbf4e('0x19')]=!![];_0x31d8dc[_0xbf4e('0x1c')]=utils[_0xbf4e('0x15')]();_0x31d8dc['lastevent']=_0xbf4e('0x2b');_0x31d8dc[_0xbf4e('0x1e')]='answered_elsewhere';_0x31d8dc['answeredelsewheredestinationuniqueid']=_0x25b837[_0xbf4e('0x14')];_0x31d8dc[_0xbf4e('0x2c')]=_0x25b837['membername'];writeDB(_0x31d8dc);}});}}catch(_0x5bfc4d){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x2d'),_0x25b837[_0xbf4e('0x2')]),_0x5bfc4d);}};exports[_0xbf4e('0xc')]=function(_0x3ad0a4){try{if(!_['isNil'](agents[_0x3ad0a4[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentcomplete]',_0x3ad0a4['uniqueid']),_0x3ad0a4);utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ad0a4[_0xbf4e('0x2')],agents[_0x3ad0a4[_0xbf4e('0x14')]]['membername'],_0x3ad0a4['destuniqueid']));agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0xc')]=!![];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x3ad0a4['destuniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')],agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x29')]);agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x1e')]=_0x3ad0a4['reason'];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x30');writeDB(agents[_0x3ad0a4[_0xbf4e('0x14')]]);}}catch(_0x9bc1fe){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x31'),_0x3ad0a4[_0xbf4e('0x2')]),_0x9bc1fe);}};exports[_0xbf4e('0x32')]=function(_0x2fdba9){try{if(!_[_0xbf4e('0x1a')](agents[_0x2fdba9[_0xbf4e('0x33')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x34'),_0x2fdba9[_0xbf4e('0x2')]),_0x2fdba9);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x35'),_0x2fdba9[_0xbf4e('0x2')],agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x5')],agents[_0x2fdba9['transfereruniqueid']]['uniqueid']));agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x36')]=!![];agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x37')]=_0xbf4e('0x38');agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x39')]=_0x2fdba9[_0xbf4e('0x3a')];agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x3b')]=agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x2')];}}catch(_0xc058e1){utils[_0xbf4e('0x18')](util['format']('[%s][agents][blindtransfer]',_0x2fdba9[_0xbf4e('0x2')]),_0xc058e1);}};exports[_0xbf4e('0x3c')]=function(_0x3d0b4a){try{utils['debug'](util[_0xbf4e('0x12')](_0xbf4e('0x3d'),_0x3d0b4a['origtransfereruniqueid']),_0x3d0b4a);if(_0x3d0b4a['origtransfereruniqueid']==_0x3d0b4a[_0xbf4e('0x3e')]){if(!_['isNil'](agents[_0x3d0b4a['secondtransfereruniqueid']])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x41')]]['membername']));agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a['secondtransfereruniqueid']][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x43')];agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x40')];}if(_0x3d0b4a['transfereeuniqueid']&&agents[_0x3d0b4a['transfereeuniqueid']]){agents[_0x3d0b4a['transfereeuniqueid']]['agententerreason']=0x1;transfers[_0x3d0b4a[_0xbf4e('0x44')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a['transfereeuniqueid']]);transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x41')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x47')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfereeuniqueid']]['agentconnectAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfereeuniqueid']][_0xbf4e('0x48')]=0x2;}}else if(_0x3d0b4a[_0xbf4e('0x41')]==_0x3d0b4a[_0xbf4e('0x49')]){if(!_[_0xbf4e('0x1a')](agents[_0x3d0b4a[_0xbf4e('0x40')]])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x5')]));agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x4a')];agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x41')];}if(_0x3d0b4a[_0xbf4e('0x4b')]&&agents[_0x3d0b4a['transfertargetuniqueid']]){agents[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x48')]=0x1;transfers[_0x3d0b4a[_0xbf4e('0x4b')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a[_0xbf4e('0x4b')]]);transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x40')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x4b')]]['agentcalledAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0x2c0dbd){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][attendedtransfer]',_0x3d0b4a[_0xbf4e('0x40')]),_0x2c0dbd);}};exports[_0xbf4e('0x4c')]=function(_0x4d7241){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x4d7241);if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]===_0xbf4e('0x1d')){if(_0x4d7241[_0xbf4e('0x4e')]==='21'){agents[_0x4d7241['uniqueid']][_0xbf4e('0x1e')]=_0xbf4e('0x4f');agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]='rejected';}utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x50'),_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x5')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);var _0x47ef56=unanswered[_0xbf4e('0x51')](_0x4d7241[_0xbf4e('0x2')]);if(_0x47ef56>-0x1){unanswered[_0xbf4e('0x52')](_0x47ef56,0x1);}}if(transfers[_0x4d7241[_0xbf4e('0x2')]]){transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcomplete']=!![];transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();transfers[_0x4d7241['uniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=_0xbf4e('0x53');transfers[_0x4d7241['uniqueid']][_0xbf4e('0x16')]='complete';utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x50'),_0x4d7241['uniqueid'],transfers[_0x4d7241[_0xbf4e('0x2')]]['membername'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(transfers[_0x4d7241[_0xbf4e('0x2')]],!![]);}if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]]['agentconnectAt']){agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0xc')]=!![];agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x4d7241[_0xbf4e('0x2')]]['talktime']=utils[_0xbf4e('0x2f')](agents[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x36')]?_0xbf4e('0x36'):_0xbf4e('0x53');agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']=_0xbf4e('0x30');utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]]['membername'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);}}catch(_0x1cc939){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x1cc939);}};
\ No newline at end of file