Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / xdr / agents.controller.js
index d7c31e1..12358c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x6320=['lastevent','then','type','agentacw','agentcomplete','acw','acwtime','acwTimeout','request','destuniqueid','agentcalledAt','called','connectedlinename','info','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','[%s][agents][agentcalled]','agentringnoanswer','isNil','debug','[%s][agents][agentringnoanswer]','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','agentringnoanswerAt','now','timeout','reason','ringtime','queuecallerabandon','forIn','[%s][agents][queuecallerabandon]','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','holdtime','[%s][agents][agentconnect]','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','talktime','answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername','[%s][agents][agentcomplete]','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','diffTime','complete','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','[%s][agents][attendedtransfer]\x20agent:%s','transfereeuniqueid','clone','calleridname','agententerreason','ATTENDED','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','indexOf','splice','agent','lodash','util','format','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum'];(function(_0x46d61f,_0x26608d){var _0x4f26b4=function(_0x55ebe0){while(--_0x55ebe0){_0x46d61f['push'](_0x46d61f['shift']());}};_0x4f26b4(++_0x26608d);}(_0x6320,0x13a));var _0x0632=function(_0xbdc17f,_0x5b378c){_0xbdc17f=_0xbdc17f-0x0;var _0x59a9db=_0x6320[_0xbdc17f];return _0x59a9db;};'use strict';var _=require(_0x0632('0x0'));var util=require(_0x0632('0x1'));var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x538acf,_0x99f41e){utils['info'](util[_0x0632('0x2')]('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x538acf[_0x0632('0x3')],_0x538acf[_0x0632('0x4')],_0x538acf[_0x0632('0x5')],_0x538acf[_0x0632('0x6')],_0x538acf[_0x0632('0x7')],_0x538acf[_0x0632('0x8')],_0x538acf[_0x0632('0x9')],_0x538acf[_0x0632('0xa')]));if(_0x538acf[_0x0632('0x5')]){utils['getVoiceQueueByName'](_0x538acf[_0x0632('0x5')])[_0x0632('0xb')](function(_0x3b1b10){if(_0x3b1b10){_0x538acf[_0x0632('0xc')]=_0x3b1b10[_0x0632('0xc')];_0x538acf[_0x0632('0xd')]=_0x538acf[_0x0632('0xe')]?_0x3b1b10[_0x0632('0xf')]:![];_0x538acf[_0x0632('0x10')]=_0x538acf[_0x0632('0xd')]?_0x3b1b10[_0x0632('0x11')]:0x0;}utils[_0x0632('0x12')]('CreateVoiceAgentReport',_0x538acf);});}else{utils['request']('CreateVoiceAgentReport',_0x538acf);}if(_0x99f41e){delete transfers[_0x538acf['uniqueid']];}else{delete agents[_0x538acf[_0x0632('0x13')]];}}exports['agentcalled']=function(_0xa99ced){try{utils['debug'](util[_0x0632('0x2')]('[%s][agents][agentcalled]',_0xa99ced[_0x0632('0x3')]),_0xa99ced);agents[_0xa99ced[_0x0632('0x13')]]=_0xa99ced;agents[_0xa99ced['destuniqueid']][_0x0632('0x14')]=utils['now']();agents[_0xa99ced[_0x0632('0x13')]][_0x0632('0xa')]=_0x0632('0x15');agents[_0xa99ced[_0x0632('0x13')]][_0x0632('0x9')]=null;agents[_0xa99ced[_0x0632('0x13')]][_0x0632('0x16')]=null;utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x18'),_0xa99ced['uniqueid'],agents[_0xa99ced['destuniqueid']][_0x0632('0x6')],_0xa99ced[_0x0632('0x13')]));}catch(_0xf71d1b){utils[_0x0632('0x19')](util[_0x0632('0x2')](_0x0632('0x1a'),_0xa99ced['uniqueid']),_0xf71d1b);}};exports[_0x0632('0x1b')]=function(_0x480415){try{if(!_[_0x0632('0x1c')](agents[_0x480415[_0x0632('0x13')]])){utils[_0x0632('0x1d')](util[_0x0632('0x2')](_0x0632('0x1e'),_0x480415[_0x0632('0x3')]),_0x480415);utils['info'](util[_0x0632('0x2')](_0x0632('0x1f'),_0x480415[_0x0632('0x3')],agents[_0x480415[_0x0632('0x13')]][_0x0632('0x6')],_0x480415[_0x0632('0x13')]));agents[_0x480415[_0x0632('0x13')]][_0x0632('0x1b')]=!![];agents[_0x480415[_0x0632('0x13')]][_0x0632('0x20')]=utils[_0x0632('0x21')]();agents[_0x480415[_0x0632('0x13')]]['lastevent']=_0x0632('0x22');agents[_0x480415[_0x0632('0x13')]][_0x0632('0x23')]=_0x0632('0x22');agents[_0x480415[_0x0632('0x13')]]['holdtime']=_0x480415[_0x0632('0x24')]?parseInt(_0x480415[_0x0632('0x24')])/0x3e8:0x0;agents[_0x480415[_0x0632('0x13')]]['talktime']=0x0;unanswered['push'](_0x480415[_0x0632('0x13')]);}}catch(_0x13ca39){utils['error'](util[_0x0632('0x2')](_0x0632('0x1e'),_0x480415[_0x0632('0x3')]),_0x13ca39);}};exports[_0x0632('0x25')]=function(_0x47edb6){try{_[_0x0632('0x26')](agents,function(_0x4da50e,_0x5d5f15){if(_0x4da50e[_0x0632('0x3')]==_0x47edb6[_0x0632('0x3')]&&!_['includes'](unanswered,_0x4da50e[_0x0632('0x13')])){utils[_0x0632('0x1d')](util['format'](_0x0632('0x27'),_0x47edb6[_0x0632('0x3')]),_0x47edb6);utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x28'),_0x47edb6['uniqueid'],_0x4da50e[_0x0632('0x6')],_0x4da50e['destuniqueid']));_0x4da50e[_0x0632('0x1b')]=!![];_0x4da50e['agentringnoanswerAt']=utils[_0x0632('0x21')]();_0x4da50e[_0x0632('0xa')]=_0x0632('0x29');_0x4da50e[_0x0632('0x23')]='abandoned';_0x4da50e[_0x0632('0x2a')]=_0x47edb6['holdtime'];_0x4da50e['talktime']=0x0;writeDB(_0x4da50e);}});}catch(_0x31a9da){utils['error'](util['format'](_0x0632('0x27'),_0x47edb6['uniqueid']),_0x31a9da);}};exports['agentconnect']=function(_0x5e1fc5){try{if(agents[_0x5e1fc5['destuniqueid']]){utils[_0x0632('0x1d')](util[_0x0632('0x2')](_0x0632('0x2b'),_0x5e1fc5[_0x0632('0x3')]),_0x5e1fc5);utils[_0x0632('0x17')](util['format'](_0x0632('0x2c'),_0x5e1fc5[_0x0632('0x3')],agents[_0x5e1fc5[_0x0632('0x13')]]['membername'],_0x5e1fc5[_0x0632('0x13')]));agents[_0x5e1fc5[_0x0632('0x13')]][_0x0632('0x2d')]=utils['now']();agents[_0x5e1fc5[_0x0632('0x13')]][_0x0632('0x9')]=_0x5e1fc5[_0x0632('0x9')];agents[_0x5e1fc5['destuniqueid']][_0x0632('0x16')]=_0x5e1fc5['connectedlinename'];agents[_0x5e1fc5[_0x0632('0x13')]][_0x0632('0x2a')]=_0x5e1fc5['ringtime'];agents[_0x5e1fc5[_0x0632('0x13')]][_0x0632('0xa')]='connect';_['forIn'](agents,function(_0x5c69b4,_0xda3a28){if(_0x5c69b4[_0x0632('0x13')]!=_0x5e1fc5['destuniqueid']&&_0x5c69b4[_0x0632('0x3')]==_0x5e1fc5[_0x0632('0x3')]){_0x5c69b4[_0x0632('0x2e')]=0x0;_0x5c69b4[_0x0632('0x2a')]=_0x5e1fc5[_0x0632('0x24')];_0x5c69b4['agentringnoanswer']=!![];_0x5c69b4[_0x0632('0x20')]=utils[_0x0632('0x21')]();_0x5c69b4['lastevent']=_0x0632('0x2f');_0x5c69b4[_0x0632('0x23')]=_0x0632('0x2f');_0x5c69b4[_0x0632('0x30')]=_0x5e1fc5['destuniqueid'];_0x5c69b4[_0x0632('0x31')]=_0x5e1fc5['membername'];writeDB(_0x5c69b4);}});}}catch(_0x4fcf6f){utils[_0x0632('0x19')](util[_0x0632('0x2')](_0x0632('0x2b'),_0x5e1fc5[_0x0632('0x3')]),_0x4fcf6f);}};exports[_0x0632('0xe')]=function(_0x4c2bb5){try{if(!_[_0x0632('0x1c')](agents[_0x4c2bb5['destuniqueid']])){utils[_0x0632('0x1d')](util[_0x0632('0x2')](_0x0632('0x32'),_0x4c2bb5[_0x0632('0x3')]),_0x4c2bb5);utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x33'),_0x4c2bb5[_0x0632('0x3')],agents[_0x4c2bb5['destuniqueid']]['membername'],_0x4c2bb5['destuniqueid']));agents[_0x4c2bb5[_0x0632('0x13')]][_0x0632('0xe')]=!![];agents[_0x4c2bb5[_0x0632('0x13')]][_0x0632('0x34')]=utils['now']();agents[_0x4c2bb5['destuniqueid']]['talktime']=utils[_0x0632('0x35')](agents[_0x4c2bb5[_0x0632('0x13')]][_0x0632('0x34')],agents[_0x4c2bb5[_0x0632('0x13')]][_0x0632('0x2d')]);agents[_0x4c2bb5[_0x0632('0x13')]]['reason']=_0x4c2bb5[_0x0632('0x23')];agents[_0x4c2bb5[_0x0632('0x13')]]['lastevent']=_0x0632('0x36');writeDB(agents[_0x4c2bb5['destuniqueid']]);}}catch(_0x15e9dc){utils[_0x0632('0x19')](util[_0x0632('0x2')](_0x0632('0x32'),_0x4c2bb5[_0x0632('0x3')]),_0x15e9dc);}};exports['blindtransfer']=function(_0x95f601){try{if(!_['isNil'](agents[_0x95f601[_0x0632('0x37')]])){utils[_0x0632('0x1d')](util[_0x0632('0x2')](_0x0632('0x38'),_0x95f601[_0x0632('0x3')]),_0x95f601);utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x39'),_0x95f601[_0x0632('0x3')],agents[_0x95f601[_0x0632('0x37')]][_0x0632('0x6')],agents[_0x95f601[_0x0632('0x37')]]['uniqueid']));agents[_0x95f601['transfereruniqueid']][_0x0632('0x3a')]=!![];agents[_0x95f601['transfereruniqueid']][_0x0632('0x3b')]=_0x0632('0x3c');agents[_0x95f601[_0x0632('0x37')]][_0x0632('0x3d')]=_0x95f601[_0x0632('0x3e')];agents[_0x95f601[_0x0632('0x37')]][_0x0632('0x3f')]=agents[_0x95f601['transfereruniqueid']][_0x0632('0x3')];}}catch(_0x19329f){utils[_0x0632('0x19')](util[_0x0632('0x2')](_0x0632('0x38'),_0x95f601[_0x0632('0x3')]),_0x19329f);}};exports[_0x0632('0x40')]=function(_0x58c44b){try{utils[_0x0632('0x1d')](util[_0x0632('0x2')]('[%s][agents][attendedtransfer]',_0x58c44b[_0x0632('0x41')]),_0x58c44b);if(_0x58c44b['origtransfereruniqueid']==_0x58c44b[_0x0632('0x42')]){if(!_[_0x0632('0x1c')](agents[_0x58c44b[_0x0632('0x43')]])){utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x44'),_0x58c44b[_0x0632('0x41')],agents[_0x58c44b[_0x0632('0x43')]]['membername']));agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x3a')]=!![];agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x3b')]='ATTENDED';agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x3d')]=_0x58c44b['origtransfererexten'];agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x3f')]=_0x58c44b[_0x0632('0x41')];}if(_0x58c44b[_0x0632('0x45')]&&agents[_0x58c44b[_0x0632('0x45')]]){agents[_0x58c44b[_0x0632('0x45')]]['agententerreason']=0x1;transfers[_0x58c44b[_0x0632('0x45')]]=_[_0x0632('0x46')](agents[_0x58c44b[_0x0632('0x45')]]);transfers[_0x58c44b[_0x0632('0x45')]][_0x0632('0x8')]=agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x8')];transfers[_0x58c44b[_0x0632('0x45')]]['calleridname']=agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x47')];transfers[_0x58c44b[_0x0632('0x45')]][_0x0632('0x14')]=utils[_0x0632('0x21')]();transfers[_0x58c44b['transfereeuniqueid']][_0x0632('0x2d')]=utils[_0x0632('0x21')]();transfers[_0x58c44b[_0x0632('0x45')]][_0x0632('0x2a')]=0x0;transfers[_0x58c44b[_0x0632('0x45')]][_0x0632('0x48')]=0x2;}}else if(_0x58c44b[_0x0632('0x43')]==_0x58c44b['secondtransfererlinkedid']){if(!_['isNil'](agents[_0x58c44b[_0x0632('0x41')]])){utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x44'),_0x58c44b[_0x0632('0x41')],agents[_0x58c44b[_0x0632('0x41')]][_0x0632('0x6')]));agents[_0x58c44b[_0x0632('0x41')]][_0x0632('0x3a')]=!![];agents[_0x58c44b[_0x0632('0x41')]][_0x0632('0x3b')]=_0x0632('0x49');agents[_0x58c44b[_0x0632('0x41')]]['transferexten']=_0x58c44b[_0x0632('0x4a')];agents[_0x58c44b[_0x0632('0x41')]][_0x0632('0x3f')]=_0x58c44b[_0x0632('0x43')];}if(_0x58c44b['transfertargetuniqueid']&&agents[_0x58c44b['transfertargetuniqueid']]){agents[_0x58c44b[_0x0632('0x4b')]][_0x0632('0x48')]=0x1;transfers[_0x58c44b[_0x0632('0x4b')]]=_[_0x0632('0x46')](agents[_0x58c44b[_0x0632('0x4b')]]);transfers[_0x58c44b['transfertargetuniqueid']][_0x0632('0x8')]=agents[_0x58c44b[_0x0632('0x41')]][_0x0632('0x8')];transfers[_0x58c44b[_0x0632('0x4b')]][_0x0632('0x47')]=agents[_0x58c44b['origtransfereruniqueid']][_0x0632('0x47')];transfers[_0x58c44b[_0x0632('0x4b')]]['agentcalledAt']=utils[_0x0632('0x21')]();transfers[_0x58c44b[_0x0632('0x4b')]]['agentconnectAt']=utils[_0x0632('0x21')]();transfers[_0x58c44b['transfertargetuniqueid']][_0x0632('0x2a')]=0x0;transfers[_0x58c44b[_0x0632('0x4b')]][_0x0632('0x48')]=0x2;}}}catch(_0x1b5c2a){utils[_0x0632('0x19')](util[_0x0632('0x2')]('[%s][agents][attendedtransfer]',_0x58c44b['origtransfereruniqueid']),_0x1b5c2a);}};exports[_0x0632('0x4c')]=function(_0x26e068){try{utils[_0x0632('0x1d')](util[_0x0632('0x2')](_0x0632('0x4d'),_0x26e068[_0x0632('0x3')]),_0x26e068);if(agents[_0x26e068[_0x0632('0x3')]]&&agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x23')]==='timeout'){if(_0x26e068['cause']==='21'){agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x23')]='rejected';agents[_0x26e068[_0x0632('0x3')]][_0x0632('0xa')]='rejected';}utils['info'](util[_0x0632('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x26e068['uniqueid'],agents[_0x26e068['uniqueid']]['membername'],agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x23')],agents[_0x26e068['uniqueid']][_0x0632('0xa')]));writeDB(agents[_0x26e068[_0x0632('0x3')]]);var _0x4a7457=unanswered[_0x0632('0x4e')](_0x26e068[_0x0632('0x3')]);if(_0x4a7457>-0x1){unanswered[_0x0632('0x4f')](_0x4a7457,0x1);}}if(transfers[_0x26e068[_0x0632('0x3')]]){transfers[_0x26e068[_0x0632('0x3')]][_0x0632('0xe')]=!![];transfers[_0x26e068['uniqueid']]['agentcompleteAt']=utils[_0x0632('0x21')]();transfers[_0x26e068[_0x0632('0x3')]][_0x0632('0x2e')]=utils['diffTime'](transfers[_0x26e068[_0x0632('0x3')]][_0x0632('0x34')],transfers[_0x26e068[_0x0632('0x3')]]['agentconnectAt']);transfers[_0x26e068['uniqueid']][_0x0632('0x23')]=_0x0632('0x50');transfers[_0x26e068[_0x0632('0x3')]][_0x0632('0xa')]=_0x0632('0x36');utils[_0x0632('0x17')](util[_0x0632('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x26e068[_0x0632('0x3')],transfers[_0x26e068[_0x0632('0x3')]][_0x0632('0x6')],transfers[_0x26e068[_0x0632('0x3')]]['reason'],transfers[_0x26e068['uniqueid']][_0x0632('0xa')]));writeDB(transfers[_0x26e068['uniqueid']],!![]);}if(agents[_0x26e068[_0x0632('0x3')]]&&agents[_0x26e068['uniqueid']][_0x0632('0x2d')]){agents[_0x26e068[_0x0632('0x3')]]['agentcomplete']=!![];agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x34')]=utils[_0x0632('0x21')]();agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x2e')]=utils['diffTime'](agents[_0x26e068['uniqueid']][_0x0632('0x34')],agents[_0x26e068['uniqueid']]['agentconnectAt']);agents[_0x26e068['uniqueid']]['reason']=agents[_0x26e068['uniqueid']]['transfer']?_0x0632('0x3a'):_0x0632('0x50');agents[_0x26e068[_0x0632('0x3')]]['lastevent']=_0x0632('0x36');utils['info'](util[_0x0632('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x26e068['uniqueid'],agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x6')],agents[_0x26e068['uniqueid']]['reason'],agents[_0x26e068[_0x0632('0x3')]]['lastevent']));writeDB(agents[_0x26e068[_0x0632('0x3')]]);}}catch(_0x58c620){utils['error'](util[_0x0632('0x2')]('[%s][agents][hangup]',_0x26e068[_0x0632('0x3')]),_0x58c620);}};
\ No newline at end of file
+var _0xf4eb=['request','debug','format','[%s][agents][agentcalled]','destuniqueid','now','lastevent','connectedlinename','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','agentcompleteAt','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agentcalledAt','agententerreason','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','then','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport'];(function(_0x4a3553,_0x12e68f){var _0x569d42=function(_0x28860d){while(--_0x28860d){_0x4a3553['push'](_0x4a3553['shift']());}};_0x569d42(++_0x12e68f);}(_0xf4eb,0xec));var _0xbf4e=function(_0x11e855,_0x5857b5){_0x11e855=_0x11e855-0x0;var _0x21a222=_0xf4eb[_0x11e855];return _0x21a222;};'use strict';var _=require(_0xbf4e('0x0'));var util=require('util');var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x479210,_0x5ed5b9){utils[_0xbf4e('0x1')](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x479210[_0xbf4e('0x2')],_0x479210[_0xbf4e('0x3')],_0x479210[_0xbf4e('0x4')],_0x479210[_0xbf4e('0x5')],_0x479210[_0xbf4e('0x6')],_0x479210[_0xbf4e('0x7')],_0x479210[_0xbf4e('0x8')],_0x479210['lastevent']));if(_0x479210[_0xbf4e('0x4')]){utils['getVoiceQueueByName'](_0x479210['queue'])[_0xbf4e('0x9')](function(_0x3761c1){if(_0x3761c1){_0x479210[_0xbf4e('0xa')]=_0x3761c1[_0xbf4e('0xa')];_0x479210[_0xbf4e('0xb')]=_0x479210[_0xbf4e('0xc')]?_0x3761c1[_0xbf4e('0xd')]:![];_0x479210['acwtime']=_0x479210['agentacw']?_0x3761c1[_0xbf4e('0xe')]:0x0;}utils['request'](_0xbf4e('0xf'),_0x479210);});}else{utils[_0xbf4e('0x10')]('CreateVoiceAgentReport',_0x479210);}if(_0x5ed5b9){delete transfers[_0x479210[_0xbf4e('0x2')]];}else{delete agents[_0x479210['destuniqueid']];}}exports['agentcalled']=function(_0x209b25){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x13'),_0x209b25[_0xbf4e('0x2')]),_0x209b25);agents[_0x209b25[_0xbf4e('0x14')]]=_0x209b25;agents[_0x209b25['destuniqueid']]['agentcalledAt']=utils[_0xbf4e('0x15')]();agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x16')]='called';agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x8')]=null;agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x17')]=null;utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x209b25['uniqueid'],agents[_0x209b25['destuniqueid']]['membername'],_0x209b25[_0xbf4e('0x14')]));}catch(_0x1ca73c){utils[_0xbf4e('0x18')](util['format']('[%s][agents][agentcalled]',_0x209b25[_0xbf4e('0x2')]),_0x1ca73c);}};exports[_0xbf4e('0x19')]=function(_0x3be138){try{if(!_[_0xbf4e('0x1a')](agents[_0x3be138[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x1b'),_0x3be138[_0xbf4e('0x2')]),_0x3be138);utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x3be138[_0xbf4e('0x2')],agents[_0x3be138[_0xbf4e('0x14')]]['membername'],_0x3be138[_0xbf4e('0x14')]));agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x19')]=!![];agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x1c')]=utils['now']();agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x1d');agents[_0x3be138['destuniqueid']][_0xbf4e('0x1e')]='timeout';agents[_0x3be138['destuniqueid']][_0xbf4e('0x1f')]=_0x3be138['ringtime']?parseInt(_0x3be138[_0xbf4e('0x20')])/0x3e8:0x0;agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x21')]=0x0;unanswered[_0xbf4e('0x22')](_0x3be138['destuniqueid']);}}catch(_0x2d4686){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]',_0x3be138[_0xbf4e('0x2')]),_0x2d4686);}};exports['queuecallerabandon']=function(_0x1dfa81){try{_[_0xbf4e('0x23')](agents,function(_0xb8b58e,_0x498dbd){if(_0xb8b58e[_0xbf4e('0x2')]==_0x1dfa81[_0xbf4e('0x2')]&&!_[_0xbf4e('0x24')](unanswered,_0xb8b58e[_0xbf4e('0x14')])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x1dfa81);utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x25'),_0x1dfa81[_0xbf4e('0x2')],_0xb8b58e['membername'],_0xb8b58e[_0xbf4e('0x14')]));_0xb8b58e['agentringnoanswer']=!![];_0xb8b58e[_0xbf4e('0x1c')]=utils['now']();_0xb8b58e[_0xbf4e('0x16')]=_0xbf4e('0x26');_0xb8b58e[_0xbf4e('0x1e')]='abandoned';_0xb8b58e[_0xbf4e('0x1f')]=_0x1dfa81[_0xbf4e('0x1f')];_0xb8b58e[_0xbf4e('0x21')]=0x0;writeDB(_0xb8b58e);}});}catch(_0x29d6aa){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x29d6aa);}};exports[_0xbf4e('0x27')]=function(_0x25b837){try{if(agents[_0x25b837[_0xbf4e('0x14')]]){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentconnect]',_0x25b837['uniqueid']),_0x25b837);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x28'),_0x25b837[_0xbf4e('0x2')],agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x5')],_0x25b837[_0xbf4e('0x14')]));agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();agents[_0x25b837['destuniqueid']]['connectedlinenum']=_0x25b837[_0xbf4e('0x8')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x17')]=_0x25b837['connectedlinename'];agents[_0x25b837[_0xbf4e('0x14')]]['holdtime']=_0x25b837[_0xbf4e('0x20')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x2a');_['forIn'](agents,function(_0x31d8dc,_0x78ab2d){if(_0x31d8dc[_0xbf4e('0x14')]!=_0x25b837[_0xbf4e('0x14')]&&_0x31d8dc['uniqueid']==_0x25b837[_0xbf4e('0x2')]){_0x31d8dc[_0xbf4e('0x21')]=0x0;_0x31d8dc[_0xbf4e('0x1f')]=_0x25b837[_0xbf4e('0x20')];_0x31d8dc[_0xbf4e('0x19')]=!![];_0x31d8dc[_0xbf4e('0x1c')]=utils[_0xbf4e('0x15')]();_0x31d8dc['lastevent']=_0xbf4e('0x2b');_0x31d8dc[_0xbf4e('0x1e')]='answered_elsewhere';_0x31d8dc['answeredelsewheredestinationuniqueid']=_0x25b837[_0xbf4e('0x14')];_0x31d8dc[_0xbf4e('0x2c')]=_0x25b837['membername'];writeDB(_0x31d8dc);}});}}catch(_0x5bfc4d){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x2d'),_0x25b837[_0xbf4e('0x2')]),_0x5bfc4d);}};exports[_0xbf4e('0xc')]=function(_0x3ad0a4){try{if(!_['isNil'](agents[_0x3ad0a4[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentcomplete]',_0x3ad0a4['uniqueid']),_0x3ad0a4);utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ad0a4[_0xbf4e('0x2')],agents[_0x3ad0a4[_0xbf4e('0x14')]]['membername'],_0x3ad0a4['destuniqueid']));agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0xc')]=!![];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x3ad0a4['destuniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')],agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x29')]);agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x1e')]=_0x3ad0a4['reason'];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x30');writeDB(agents[_0x3ad0a4[_0xbf4e('0x14')]]);}}catch(_0x9bc1fe){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x31'),_0x3ad0a4[_0xbf4e('0x2')]),_0x9bc1fe);}};exports[_0xbf4e('0x32')]=function(_0x2fdba9){try{if(!_[_0xbf4e('0x1a')](agents[_0x2fdba9[_0xbf4e('0x33')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x34'),_0x2fdba9[_0xbf4e('0x2')]),_0x2fdba9);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x35'),_0x2fdba9[_0xbf4e('0x2')],agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x5')],agents[_0x2fdba9['transfereruniqueid']]['uniqueid']));agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x36')]=!![];agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x37')]=_0xbf4e('0x38');agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x39')]=_0x2fdba9[_0xbf4e('0x3a')];agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x3b')]=agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x2')];}}catch(_0xc058e1){utils[_0xbf4e('0x18')](util['format']('[%s][agents][blindtransfer]',_0x2fdba9[_0xbf4e('0x2')]),_0xc058e1);}};exports[_0xbf4e('0x3c')]=function(_0x3d0b4a){try{utils['debug'](util[_0xbf4e('0x12')](_0xbf4e('0x3d'),_0x3d0b4a['origtransfereruniqueid']),_0x3d0b4a);if(_0x3d0b4a['origtransfereruniqueid']==_0x3d0b4a[_0xbf4e('0x3e')]){if(!_['isNil'](agents[_0x3d0b4a['secondtransfereruniqueid']])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x41')]]['membername']));agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a['secondtransfereruniqueid']][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x43')];agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x40')];}if(_0x3d0b4a['transfereeuniqueid']&&agents[_0x3d0b4a['transfereeuniqueid']]){agents[_0x3d0b4a['transfereeuniqueid']]['agententerreason']=0x1;transfers[_0x3d0b4a[_0xbf4e('0x44')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a['transfereeuniqueid']]);transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x41')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x47')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfereeuniqueid']]['agentconnectAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfereeuniqueid']][_0xbf4e('0x48')]=0x2;}}else if(_0x3d0b4a[_0xbf4e('0x41')]==_0x3d0b4a[_0xbf4e('0x49')]){if(!_[_0xbf4e('0x1a')](agents[_0x3d0b4a[_0xbf4e('0x40')]])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x5')]));agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x4a')];agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x41')];}if(_0x3d0b4a[_0xbf4e('0x4b')]&&agents[_0x3d0b4a['transfertargetuniqueid']]){agents[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x48')]=0x1;transfers[_0x3d0b4a[_0xbf4e('0x4b')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a[_0xbf4e('0x4b')]]);transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x40')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x4b')]]['agentcalledAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0x2c0dbd){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][attendedtransfer]',_0x3d0b4a[_0xbf4e('0x40')]),_0x2c0dbd);}};exports[_0xbf4e('0x4c')]=function(_0x4d7241){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x4d7241);if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]===_0xbf4e('0x1d')){if(_0x4d7241[_0xbf4e('0x4e')]==='21'){agents[_0x4d7241['uniqueid']][_0xbf4e('0x1e')]=_0xbf4e('0x4f');agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]='rejected';}utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x50'),_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x5')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);var _0x47ef56=unanswered[_0xbf4e('0x51')](_0x4d7241[_0xbf4e('0x2')]);if(_0x47ef56>-0x1){unanswered[_0xbf4e('0x52')](_0x47ef56,0x1);}}if(transfers[_0x4d7241[_0xbf4e('0x2')]]){transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcomplete']=!![];transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();transfers[_0x4d7241['uniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=_0xbf4e('0x53');transfers[_0x4d7241['uniqueid']][_0xbf4e('0x16')]='complete';utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x50'),_0x4d7241['uniqueid'],transfers[_0x4d7241[_0xbf4e('0x2')]]['membername'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(transfers[_0x4d7241[_0xbf4e('0x2')]],!![]);}if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]]['agentconnectAt']){agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0xc')]=!![];agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x4d7241[_0xbf4e('0x2')]]['talktime']=utils[_0xbf4e('0x2f')](agents[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x36')]?_0xbf4e('0x36'):_0xbf4e('0x53');agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']=_0xbf4e('0x30');utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]]['membername'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);}}catch(_0x1cc939){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x1cc939);}};
\ No newline at end of file