Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / xdr / agents.controller.js
index f2cdff5..12358c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x97e7=['CreateVoiceAgentReport','request','uniqueid','destuniqueid','now','called','error','stack','agentringnoanswer','isNil','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','queuecallerabandon','forIn','abandoned','agentconnect','agentconnectAt','connectedlinename','answered_elsewhere','answeredelsewheremembername','membername','agentcompleteAt','diffTime','complete','blindtransfer','transfereruniqueid','transfer','blind','transferexten','extension','transferuniqueid','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','transfertype','ATTENDED','origtransfererexten','transfereeuniqueid','agententerreason','clone','calleridnum','calleridname','agentcalledAt','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','agent','lodash','util','info','format','channel','queue','interface','connectedlinenum','lastevent','then','type','agentacw','agentcomplete','acw','acwtime','acwTimeout'];(function(_0x436c29,_0x4d858d){var _0x5d21ba=function(_0x7d161a){while(--_0x7d161a){_0x436c29['push'](_0x436c29['shift']());}};_0x5d21ba(++_0x4d858d);}(_0x97e7,0x7a));var _0x797e=function(_0x10a532,_0x43857f){_0x10a532=_0x10a532-0x0;var _0x581ab1=_0x97e7[_0x10a532];return _0x581ab1;};'use strict';var _=require(_0x797e('0x0'));var util=require(_0x797e('0x1'));var utils=require('./utils');var agents={};var transfers={};function writeDB(_0x6d250a,_0x4762f3){utils[_0x797e('0x2')](util[_0x797e('0x3')]('AGENT|%s|%s|%s|%s|%s|%s|%s|%s',_0x6d250a['uniqueid'],_0x6d250a[_0x797e('0x4')],_0x6d250a[_0x797e('0x5')],_0x6d250a['membername'],_0x6d250a[_0x797e('0x6')],_0x6d250a['calleridnum'],_0x6d250a[_0x797e('0x7')],_0x6d250a[_0x797e('0x8')]));if(_0x6d250a[_0x797e('0x5')]){utils['getVoiceQueueByName'](_0x6d250a[_0x797e('0x5')])[_0x797e('0x9')](function(_0x559d02){if(_0x559d02){_0x6d250a[_0x797e('0xa')]=_0x559d02[_0x797e('0xa')];_0x6d250a[_0x797e('0xb')]=_0x6d250a[_0x797e('0xc')]?_0x559d02[_0x797e('0xd')]:![];_0x6d250a[_0x797e('0xe')]=_0x6d250a['agentacw']?_0x559d02[_0x797e('0xf')]:0x0;}utils['request'](_0x797e('0x10'),_0x6d250a);});}else{utils[_0x797e('0x11')](_0x797e('0x10'),_0x6d250a);}if(_0x4762f3){delete transfers[_0x6d250a[_0x797e('0x12')]];}else{delete agents[_0x6d250a['destuniqueid']];}}exports['agentcalled']=function(_0x4ede69){try{agents[_0x4ede69['destuniqueid']]=_0x4ede69;agents[_0x4ede69[_0x797e('0x13')]]['agentcalledAt']=utils[_0x797e('0x14')]();agents[_0x4ede69[_0x797e('0x13')]][_0x797e('0x8')]=_0x797e('0x15');agents[_0x4ede69[_0x797e('0x13')]]['connectedlinenum']=null;agents[_0x4ede69[_0x797e('0x13')]]['connectedlinename']=null;}catch(_0x3f2039){utils[_0x797e('0x16')](_0x3f2039[_0x797e('0x17')]);}};exports[_0x797e('0x18')]=function(_0x2c7922){try{if(!_[_0x797e('0x19')](agents[_0x2c7922[_0x797e('0x13')]])){agents[_0x2c7922['destuniqueid']]['agentringnoanswer']=!![];agents[_0x2c7922[_0x797e('0x13')]][_0x797e('0x1a')]=utils[_0x797e('0x14')]();agents[_0x2c7922['destuniqueid']][_0x797e('0x8')]=_0x797e('0x1b');agents[_0x2c7922[_0x797e('0x13')]][_0x797e('0x1c')]=_0x797e('0x1b');agents[_0x2c7922[_0x797e('0x13')]][_0x797e('0x1d')]=_0x2c7922['ringtime']?parseInt(_0x2c7922[_0x797e('0x1e')])/0x3e8:0x0;agents[_0x2c7922[_0x797e('0x13')]][_0x797e('0x1f')]=0x0;writeDB(agents[_0x2c7922[_0x797e('0x13')]]);}}catch(_0x51b40f){utils[_0x797e('0x16')](_0x51b40f[_0x797e('0x17')]);}};exports[_0x797e('0x20')]=function(_0x341dc6){try{_[_0x797e('0x21')](agents,function(_0x529caf,_0x340ca9){if(_0x529caf[_0x797e('0x12')]==_0x341dc6[_0x797e('0x12')]){_0x529caf['agentringnoanswer']=!![];_0x529caf[_0x797e('0x1a')]=utils[_0x797e('0x14')]();_0x529caf['lastevent']=_0x797e('0x22');_0x529caf[_0x797e('0x1c')]='abandoned';_0x529caf['holdtime']=_0x341dc6[_0x797e('0x1d')];_0x529caf[_0x797e('0x1f')]=0x0;writeDB(_0x529caf);}});}catch(_0x280803){utils[_0x797e('0x16')](_0x280803[_0x797e('0x17')]);}};exports[_0x797e('0x23')]=function(_0x320888){try{if(agents[_0x320888[_0x797e('0x13')]]){agents[_0x320888[_0x797e('0x13')]][_0x797e('0x24')]=utils['now']();agents[_0x320888['destuniqueid']]['connectedlinenum']=_0x320888[_0x797e('0x7')];agents[_0x320888[_0x797e('0x13')]][_0x797e('0x25')]=_0x320888[_0x797e('0x25')];agents[_0x320888[_0x797e('0x13')]]['holdtime']=_0x320888[_0x797e('0x1e')];agents[_0x320888[_0x797e('0x13')]]['lastevent']='connect';_[_0x797e('0x21')](agents,function(_0x3f9b9e,_0x30361b){if(_0x3f9b9e['destuniqueid']!=_0x320888[_0x797e('0x13')]&&_0x3f9b9e[_0x797e('0x12')]==_0x320888[_0x797e('0x12')]){_0x3f9b9e[_0x797e('0x1f')]=0x0;_0x3f9b9e[_0x797e('0x1d')]=_0x320888[_0x797e('0x1e')];_0x3f9b9e[_0x797e('0x18')]=!![];_0x3f9b9e[_0x797e('0x1a')]=utils['now']();_0x3f9b9e[_0x797e('0x8')]=_0x797e('0x26');_0x3f9b9e[_0x797e('0x1c')]=_0x797e('0x26');_0x3f9b9e['answeredelsewheredestinationuniqueid']=_0x320888[_0x797e('0x13')];_0x3f9b9e[_0x797e('0x27')]=_0x320888[_0x797e('0x28')];writeDB(_0x3f9b9e);}});}}catch(_0x277173){utils[_0x797e('0x16')](_0x277173[_0x797e('0x17')]);}};exports[_0x797e('0xc')]=function(_0x2c8334){try{if(!_[_0x797e('0x19')](agents[_0x2c8334[_0x797e('0x13')]])){agents[_0x2c8334[_0x797e('0x13')]][_0x797e('0xc')]=!![];agents[_0x2c8334['destuniqueid']][_0x797e('0x29')]=utils[_0x797e('0x14')]();agents[_0x2c8334[_0x797e('0x13')]]['talktime']=utils[_0x797e('0x2a')](agents[_0x2c8334[_0x797e('0x13')]][_0x797e('0x29')],agents[_0x2c8334['destuniqueid']][_0x797e('0x24')]);agents[_0x2c8334[_0x797e('0x13')]][_0x797e('0x1c')]=_0x2c8334[_0x797e('0x1c')];agents[_0x2c8334[_0x797e('0x13')]][_0x797e('0x8')]=_0x797e('0x2b');writeDB(agents[_0x2c8334['destuniqueid']]);}}catch(_0x24625b){utils[_0x797e('0x16')](_0x24625b[_0x797e('0x17')]);}};exports[_0x797e('0x2c')]=function(_0x265567){try{if(!_[_0x797e('0x19')](agents[_0x265567[_0x797e('0x2d')]])){agents[_0x265567[_0x797e('0x2d')]][_0x797e('0x2e')]=!![];agents[_0x265567[_0x797e('0x2d')]]['transfertype']=_0x797e('0x2f');agents[_0x265567[_0x797e('0x2d')]][_0x797e('0x30')]=_0x265567[_0x797e('0x31')];agents[_0x265567[_0x797e('0x2d')]][_0x797e('0x32')]=agents[_0x265567[_0x797e('0x2d')]][_0x797e('0x12')];}}catch(_0x249850){utils[_0x797e('0x16')](_0x249850[_0x797e('0x17')]);}};exports[_0x797e('0x33')]=function(_0x51ccdc){try{if(_0x51ccdc[_0x797e('0x34')]==_0x51ccdc[_0x797e('0x35')]){if(!_[_0x797e('0x19')](agents[_0x51ccdc['secondtransfereruniqueid']])){agents[_0x51ccdc['secondtransfereruniqueid']]['transfer']=!![];agents[_0x51ccdc[_0x797e('0x36')]][_0x797e('0x37')]=_0x797e('0x38');agents[_0x51ccdc[_0x797e('0x36')]]['transferexten']=_0x51ccdc[_0x797e('0x39')];agents[_0x51ccdc[_0x797e('0x36')]][_0x797e('0x32')]=_0x51ccdc[_0x797e('0x34')];}if(_0x51ccdc[_0x797e('0x3a')]&&agents[_0x51ccdc[_0x797e('0x3a')]]){agents[_0x51ccdc[_0x797e('0x3a')]][_0x797e('0x3b')]=0x1;transfers[_0x51ccdc[_0x797e('0x3a')]]=_[_0x797e('0x3c')](agents[_0x51ccdc[_0x797e('0x3a')]]);transfers[_0x51ccdc[_0x797e('0x3a')]][_0x797e('0x3d')]=agents[_0x51ccdc[_0x797e('0x36')]]['calleridnum'];transfers[_0x51ccdc['transfereeuniqueid']]['calleridname']=agents[_0x51ccdc[_0x797e('0x36')]][_0x797e('0x3e')];transfers[_0x51ccdc[_0x797e('0x3a')]][_0x797e('0x3f')]=utils['now']();transfers[_0x51ccdc[_0x797e('0x3a')]]['agentconnectAt']=utils['now']();transfers[_0x51ccdc['transfereeuniqueid']][_0x797e('0x1d')]=0x0;transfers[_0x51ccdc[_0x797e('0x3a')]][_0x797e('0x3b')]=0x2;}}else if(_0x51ccdc[_0x797e('0x36')]==_0x51ccdc[_0x797e('0x40')]){if(!_['isNil'](agents[_0x51ccdc['origtransfereruniqueid']])){agents[_0x51ccdc[_0x797e('0x34')]][_0x797e('0x2e')]=!![];agents[_0x51ccdc[_0x797e('0x34')]][_0x797e('0x37')]='ATTENDED';agents[_0x51ccdc[_0x797e('0x34')]]['transferexten']=_0x51ccdc[_0x797e('0x41')];agents[_0x51ccdc[_0x797e('0x34')]][_0x797e('0x32')]=_0x51ccdc[_0x797e('0x36')];}if(_0x51ccdc[_0x797e('0x42')]&&agents[_0x51ccdc[_0x797e('0x42')]]){agents[_0x51ccdc[_0x797e('0x42')]][_0x797e('0x3b')]=0x1;transfers[_0x51ccdc[_0x797e('0x42')]]=_[_0x797e('0x3c')](agents[_0x51ccdc[_0x797e('0x42')]]);transfers[_0x51ccdc['transfertargetuniqueid']][_0x797e('0x3d')]=agents[_0x51ccdc[_0x797e('0x34')]][_0x797e('0x3d')];transfers[_0x51ccdc[_0x797e('0x42')]][_0x797e('0x3e')]=agents[_0x51ccdc[_0x797e('0x34')]][_0x797e('0x3e')];transfers[_0x51ccdc['transfertargetuniqueid']][_0x797e('0x3f')]=utils[_0x797e('0x14')]();transfers[_0x51ccdc[_0x797e('0x42')]][_0x797e('0x24')]=utils['now']();transfers[_0x51ccdc[_0x797e('0x42')]][_0x797e('0x1d')]=0x0;transfers[_0x51ccdc[_0x797e('0x42')]]['agententerreason']=0x2;}}}catch(_0x5413b8){utils[_0x797e('0x16')](_0x5413b8[_0x797e('0x17')]);}};exports[_0x797e('0x43')]=function(_0x120ae7){try{if(transfers[_0x120ae7[_0x797e('0x12')]]){transfers[_0x120ae7[_0x797e('0x12')]]['agentcomplete']=!![];transfers[_0x120ae7[_0x797e('0x12')]][_0x797e('0x29')]=utils[_0x797e('0x14')]();transfers[_0x120ae7[_0x797e('0x12')]][_0x797e('0x1f')]=utils[_0x797e('0x2a')](transfers[_0x120ae7['uniqueid']][_0x797e('0x29')],transfers[_0x120ae7[_0x797e('0x12')]]['agentconnectAt']);transfers[_0x120ae7['uniqueid']][_0x797e('0x1c')]=_0x797e('0x44');transfers[_0x120ae7[_0x797e('0x12')]][_0x797e('0x8')]=_0x797e('0x2b');writeDB(transfers[_0x120ae7[_0x797e('0x12')]],!![]);}if(agents[_0x120ae7[_0x797e('0x12')]]&&agents[_0x120ae7[_0x797e('0x12')]][_0x797e('0x24')]){agents[_0x120ae7[_0x797e('0x12')]][_0x797e('0xc')]=!![];agents[_0x120ae7[_0x797e('0x12')]][_0x797e('0x29')]=utils[_0x797e('0x14')]();agents[_0x120ae7['uniqueid']]['talktime']=utils['diffTime'](agents[_0x120ae7[_0x797e('0x12')]][_0x797e('0x29')],agents[_0x120ae7[_0x797e('0x12')]][_0x797e('0x24')]);agents[_0x120ae7['uniqueid']]['reason']=agents[_0x120ae7[_0x797e('0x12')]][_0x797e('0x2e')]?_0x797e('0x2e'):_0x797e('0x44');agents[_0x120ae7['uniqueid']][_0x797e('0x8')]=_0x797e('0x2b');writeDB(agents[_0x120ae7[_0x797e('0x12')]]);}}catch(_0x37c0a9){utils['error'](_0x37c0a9[_0x797e('0x17')]);}};
\ No newline at end of file
+var _0xf4eb=['request','debug','format','[%s][agents][agentcalled]','destuniqueid','now','lastevent','connectedlinename','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','agentcompleteAt','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agentcalledAt','agententerreason','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','then','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport'];(function(_0x4a3553,_0x12e68f){var _0x569d42=function(_0x28860d){while(--_0x28860d){_0x4a3553['push'](_0x4a3553['shift']());}};_0x569d42(++_0x12e68f);}(_0xf4eb,0xec));var _0xbf4e=function(_0x11e855,_0x5857b5){_0x11e855=_0x11e855-0x0;var _0x21a222=_0xf4eb[_0x11e855];return _0x21a222;};'use strict';var _=require(_0xbf4e('0x0'));var util=require('util');var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x479210,_0x5ed5b9){utils[_0xbf4e('0x1')](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x479210[_0xbf4e('0x2')],_0x479210[_0xbf4e('0x3')],_0x479210[_0xbf4e('0x4')],_0x479210[_0xbf4e('0x5')],_0x479210[_0xbf4e('0x6')],_0x479210[_0xbf4e('0x7')],_0x479210[_0xbf4e('0x8')],_0x479210['lastevent']));if(_0x479210[_0xbf4e('0x4')]){utils['getVoiceQueueByName'](_0x479210['queue'])[_0xbf4e('0x9')](function(_0x3761c1){if(_0x3761c1){_0x479210[_0xbf4e('0xa')]=_0x3761c1[_0xbf4e('0xa')];_0x479210[_0xbf4e('0xb')]=_0x479210[_0xbf4e('0xc')]?_0x3761c1[_0xbf4e('0xd')]:![];_0x479210['acwtime']=_0x479210['agentacw']?_0x3761c1[_0xbf4e('0xe')]:0x0;}utils['request'](_0xbf4e('0xf'),_0x479210);});}else{utils[_0xbf4e('0x10')]('CreateVoiceAgentReport',_0x479210);}if(_0x5ed5b9){delete transfers[_0x479210[_0xbf4e('0x2')]];}else{delete agents[_0x479210['destuniqueid']];}}exports['agentcalled']=function(_0x209b25){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x13'),_0x209b25[_0xbf4e('0x2')]),_0x209b25);agents[_0x209b25[_0xbf4e('0x14')]]=_0x209b25;agents[_0x209b25['destuniqueid']]['agentcalledAt']=utils[_0xbf4e('0x15')]();agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x16')]='called';agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x8')]=null;agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x17')]=null;utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x209b25['uniqueid'],agents[_0x209b25['destuniqueid']]['membername'],_0x209b25[_0xbf4e('0x14')]));}catch(_0x1ca73c){utils[_0xbf4e('0x18')](util['format']('[%s][agents][agentcalled]',_0x209b25[_0xbf4e('0x2')]),_0x1ca73c);}};exports[_0xbf4e('0x19')]=function(_0x3be138){try{if(!_[_0xbf4e('0x1a')](agents[_0x3be138[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x1b'),_0x3be138[_0xbf4e('0x2')]),_0x3be138);utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x3be138[_0xbf4e('0x2')],agents[_0x3be138[_0xbf4e('0x14')]]['membername'],_0x3be138[_0xbf4e('0x14')]));agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x19')]=!![];agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x1c')]=utils['now']();agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x1d');agents[_0x3be138['destuniqueid']][_0xbf4e('0x1e')]='timeout';agents[_0x3be138['destuniqueid']][_0xbf4e('0x1f')]=_0x3be138['ringtime']?parseInt(_0x3be138[_0xbf4e('0x20')])/0x3e8:0x0;agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x21')]=0x0;unanswered[_0xbf4e('0x22')](_0x3be138['destuniqueid']);}}catch(_0x2d4686){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]',_0x3be138[_0xbf4e('0x2')]),_0x2d4686);}};exports['queuecallerabandon']=function(_0x1dfa81){try{_[_0xbf4e('0x23')](agents,function(_0xb8b58e,_0x498dbd){if(_0xb8b58e[_0xbf4e('0x2')]==_0x1dfa81[_0xbf4e('0x2')]&&!_[_0xbf4e('0x24')](unanswered,_0xb8b58e[_0xbf4e('0x14')])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x1dfa81);utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x25'),_0x1dfa81[_0xbf4e('0x2')],_0xb8b58e['membername'],_0xb8b58e[_0xbf4e('0x14')]));_0xb8b58e['agentringnoanswer']=!![];_0xb8b58e[_0xbf4e('0x1c')]=utils['now']();_0xb8b58e[_0xbf4e('0x16')]=_0xbf4e('0x26');_0xb8b58e[_0xbf4e('0x1e')]='abandoned';_0xb8b58e[_0xbf4e('0x1f')]=_0x1dfa81[_0xbf4e('0x1f')];_0xb8b58e[_0xbf4e('0x21')]=0x0;writeDB(_0xb8b58e);}});}catch(_0x29d6aa){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x29d6aa);}};exports[_0xbf4e('0x27')]=function(_0x25b837){try{if(agents[_0x25b837[_0xbf4e('0x14')]]){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentconnect]',_0x25b837['uniqueid']),_0x25b837);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x28'),_0x25b837[_0xbf4e('0x2')],agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x5')],_0x25b837[_0xbf4e('0x14')]));agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();agents[_0x25b837['destuniqueid']]['connectedlinenum']=_0x25b837[_0xbf4e('0x8')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x17')]=_0x25b837['connectedlinename'];agents[_0x25b837[_0xbf4e('0x14')]]['holdtime']=_0x25b837[_0xbf4e('0x20')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x2a');_['forIn'](agents,function(_0x31d8dc,_0x78ab2d){if(_0x31d8dc[_0xbf4e('0x14')]!=_0x25b837[_0xbf4e('0x14')]&&_0x31d8dc['uniqueid']==_0x25b837[_0xbf4e('0x2')]){_0x31d8dc[_0xbf4e('0x21')]=0x0;_0x31d8dc[_0xbf4e('0x1f')]=_0x25b837[_0xbf4e('0x20')];_0x31d8dc[_0xbf4e('0x19')]=!![];_0x31d8dc[_0xbf4e('0x1c')]=utils[_0xbf4e('0x15')]();_0x31d8dc['lastevent']=_0xbf4e('0x2b');_0x31d8dc[_0xbf4e('0x1e')]='answered_elsewhere';_0x31d8dc['answeredelsewheredestinationuniqueid']=_0x25b837[_0xbf4e('0x14')];_0x31d8dc[_0xbf4e('0x2c')]=_0x25b837['membername'];writeDB(_0x31d8dc);}});}}catch(_0x5bfc4d){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x2d'),_0x25b837[_0xbf4e('0x2')]),_0x5bfc4d);}};exports[_0xbf4e('0xc')]=function(_0x3ad0a4){try{if(!_['isNil'](agents[_0x3ad0a4[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentcomplete]',_0x3ad0a4['uniqueid']),_0x3ad0a4);utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ad0a4[_0xbf4e('0x2')],agents[_0x3ad0a4[_0xbf4e('0x14')]]['membername'],_0x3ad0a4['destuniqueid']));agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0xc')]=!![];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x3ad0a4['destuniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')],agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x29')]);agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x1e')]=_0x3ad0a4['reason'];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x30');writeDB(agents[_0x3ad0a4[_0xbf4e('0x14')]]);}}catch(_0x9bc1fe){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x31'),_0x3ad0a4[_0xbf4e('0x2')]),_0x9bc1fe);}};exports[_0xbf4e('0x32')]=function(_0x2fdba9){try{if(!_[_0xbf4e('0x1a')](agents[_0x2fdba9[_0xbf4e('0x33')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x34'),_0x2fdba9[_0xbf4e('0x2')]),_0x2fdba9);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x35'),_0x2fdba9[_0xbf4e('0x2')],agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x5')],agents[_0x2fdba9['transfereruniqueid']]['uniqueid']));agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x36')]=!![];agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x37')]=_0xbf4e('0x38');agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x39')]=_0x2fdba9[_0xbf4e('0x3a')];agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x3b')]=agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x2')];}}catch(_0xc058e1){utils[_0xbf4e('0x18')](util['format']('[%s][agents][blindtransfer]',_0x2fdba9[_0xbf4e('0x2')]),_0xc058e1);}};exports[_0xbf4e('0x3c')]=function(_0x3d0b4a){try{utils['debug'](util[_0xbf4e('0x12')](_0xbf4e('0x3d'),_0x3d0b4a['origtransfereruniqueid']),_0x3d0b4a);if(_0x3d0b4a['origtransfereruniqueid']==_0x3d0b4a[_0xbf4e('0x3e')]){if(!_['isNil'](agents[_0x3d0b4a['secondtransfereruniqueid']])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x41')]]['membername']));agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a['secondtransfereruniqueid']][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x43')];agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x40')];}if(_0x3d0b4a['transfereeuniqueid']&&agents[_0x3d0b4a['transfereeuniqueid']]){agents[_0x3d0b4a['transfereeuniqueid']]['agententerreason']=0x1;transfers[_0x3d0b4a[_0xbf4e('0x44')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a['transfereeuniqueid']]);transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x41')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x47')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfereeuniqueid']]['agentconnectAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfereeuniqueid']][_0xbf4e('0x48')]=0x2;}}else if(_0x3d0b4a[_0xbf4e('0x41')]==_0x3d0b4a[_0xbf4e('0x49')]){if(!_[_0xbf4e('0x1a')](agents[_0x3d0b4a[_0xbf4e('0x40')]])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x5')]));agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x4a')];agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x41')];}if(_0x3d0b4a[_0xbf4e('0x4b')]&&agents[_0x3d0b4a['transfertargetuniqueid']]){agents[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x48')]=0x1;transfers[_0x3d0b4a[_0xbf4e('0x4b')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a[_0xbf4e('0x4b')]]);transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x40')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x4b')]]['agentcalledAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0x2c0dbd){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][attendedtransfer]',_0x3d0b4a[_0xbf4e('0x40')]),_0x2c0dbd);}};exports[_0xbf4e('0x4c')]=function(_0x4d7241){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x4d7241);if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]===_0xbf4e('0x1d')){if(_0x4d7241[_0xbf4e('0x4e')]==='21'){agents[_0x4d7241['uniqueid']][_0xbf4e('0x1e')]=_0xbf4e('0x4f');agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]='rejected';}utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x50'),_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x5')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);var _0x47ef56=unanswered[_0xbf4e('0x51')](_0x4d7241[_0xbf4e('0x2')]);if(_0x47ef56>-0x1){unanswered[_0xbf4e('0x52')](_0x47ef56,0x1);}}if(transfers[_0x4d7241[_0xbf4e('0x2')]]){transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcomplete']=!![];transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();transfers[_0x4d7241['uniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=_0xbf4e('0x53');transfers[_0x4d7241['uniqueid']][_0xbf4e('0x16')]='complete';utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x50'),_0x4d7241['uniqueid'],transfers[_0x4d7241[_0xbf4e('0x2')]]['membername'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(transfers[_0x4d7241[_0xbf4e('0x2')]],!![]);}if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]]['agentconnectAt']){agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0xc')]=!![];agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x4d7241[_0xbf4e('0x2')]]['talktime']=utils[_0xbf4e('0x2f')](agents[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x36')]?_0xbf4e('0x36'):_0xbf4e('0x53');agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']=_0xbf4e('0x30');utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]]['membername'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);}}catch(_0x1cc939){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x1cc939);}};
\ No newline at end of file