Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / xdr / agents.controller.js
index f6c1cfb..12358c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x34b7=['acwtime','agentacw','acwTimeout','request','CreateVoiceAgentReport','uniqueid','destuniqueid','agentcalled','debug','[%s][agents][agentcalled]','agentcalledAt','now','called','connectedlinename','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','holdtime','ringtime','talktime','push','queuecallerabandon','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','reason','[%s][agents][queuecallerabandon]','agentconnect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentcomplete]','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','diffTime','agentcompleteAt','complete','blindtransfer','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfereruniqueid','transfer','transfertype','blind','transferexten','extension','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transferuniqueid','transfereeuniqueid','agententerreason','secondtransfererexten','transfertargetuniqueid','clone','calleridname','[%s][agents][hangup]','cause','rejected','indexOf','agent','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','./utils','info','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','queue','membername','interface','calleridnum','connectedlinenum','lastevent','getVoiceQueueByName','type','agentcomplete','acw'];(function(_0x3a3241,_0x1304fa){var _0x344ade=function(_0x31782a){while(--_0x31782a){_0x3a3241['push'](_0x3a3241['shift']());}};_0x344ade(++_0x1304fa);}(_0x34b7,0x196));var _0x734b=function(_0x396dc6,_0x529342){_0x396dc6=_0x396dc6-0x0;var _0x285078=_0x34b7[_0x396dc6];return _0x285078;};'use strict';var _=require('lodash');var util=require('util');var utils=require(_0x734b('0x0'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x1aedd0,_0x6e4318){utils[_0x734b('0x1')](util[_0x734b('0x2')](_0x734b('0x3'),_0x1aedd0['uniqueid'],_0x1aedd0['channel'],_0x1aedd0[_0x734b('0x4')],_0x1aedd0[_0x734b('0x5')],_0x1aedd0[_0x734b('0x6')],_0x1aedd0[_0x734b('0x7')],_0x1aedd0[_0x734b('0x8')],_0x1aedd0[_0x734b('0x9')]));if(_0x1aedd0['queue']){utils[_0x734b('0xa')](_0x1aedd0[_0x734b('0x4')])['then'](function(_0x53f163){if(_0x53f163){_0x1aedd0['type']=_0x53f163[_0x734b('0xb')];_0x1aedd0['agentacw']=_0x1aedd0[_0x734b('0xc')]?_0x53f163[_0x734b('0xd')]:![];_0x1aedd0[_0x734b('0xe')]=_0x1aedd0[_0x734b('0xf')]?_0x53f163[_0x734b('0x10')]:0x0;}utils[_0x734b('0x11')](_0x734b('0x12'),_0x1aedd0);});}else{utils[_0x734b('0x11')](_0x734b('0x12'),_0x1aedd0);}if(_0x6e4318){delete transfers[_0x1aedd0[_0x734b('0x13')]];}else{delete agents[_0x1aedd0[_0x734b('0x14')]];}}exports[_0x734b('0x15')]=function(_0x145ec3){try{utils[_0x734b('0x16')](util['format'](_0x734b('0x17'),_0x145ec3[_0x734b('0x13')]),_0x145ec3);agents[_0x145ec3[_0x734b('0x14')]]=_0x145ec3;agents[_0x145ec3[_0x734b('0x14')]][_0x734b('0x18')]=utils[_0x734b('0x19')]();agents[_0x145ec3[_0x734b('0x14')]][_0x734b('0x9')]=_0x734b('0x1a');agents[_0x145ec3[_0x734b('0x14')]][_0x734b('0x8')]=null;agents[_0x145ec3['destuniqueid']][_0x734b('0x1b')]=null;utils[_0x734b('0x1')](util[_0x734b('0x2')](_0x734b('0x1c'),_0x145ec3['uniqueid'],agents[_0x145ec3['destuniqueid']][_0x734b('0x5')],_0x145ec3[_0x734b('0x14')]));}catch(_0x1e6ed9){utils[_0x734b('0x1d')](util[_0x734b('0x2')](_0x734b('0x17'),_0x145ec3[_0x734b('0x13')]),_0x1e6ed9);}};exports[_0x734b('0x1e')]=function(_0x67eed){try{if(!_[_0x734b('0x1f')](agents[_0x67eed[_0x734b('0x14')]])){utils[_0x734b('0x16')](util[_0x734b('0x2')](_0x734b('0x20'),_0x67eed['uniqueid']),_0x67eed);utils[_0x734b('0x1')](util[_0x734b('0x2')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x67eed[_0x734b('0x13')],agents[_0x67eed[_0x734b('0x14')]][_0x734b('0x5')],_0x67eed[_0x734b('0x14')]));agents[_0x67eed[_0x734b('0x14')]][_0x734b('0x1e')]=!![];agents[_0x67eed[_0x734b('0x14')]][_0x734b('0x21')]=utils[_0x734b('0x19')]();agents[_0x67eed[_0x734b('0x14')]][_0x734b('0x9')]=_0x734b('0x22');agents[_0x67eed[_0x734b('0x14')]]['reason']='timeout';agents[_0x67eed[_0x734b('0x14')]][_0x734b('0x23')]=_0x67eed['ringtime']?parseInt(_0x67eed[_0x734b('0x24')])/0x3e8:0x0;agents[_0x67eed[_0x734b('0x14')]][_0x734b('0x25')]=0x0;unanswered[_0x734b('0x26')](_0x67eed[_0x734b('0x14')]);}}catch(_0x1b8295){utils[_0x734b('0x1d')](util['format'](_0x734b('0x20'),_0x67eed[_0x734b('0x13')]),_0x1b8295);}};exports[_0x734b('0x27')]=function(_0x241c89){try{_[_0x734b('0x28')](agents,function(_0x427c36,_0x1fed72){if(_0x427c36[_0x734b('0x13')]==_0x241c89[_0x734b('0x13')]&&!_[_0x734b('0x29')](unanswered,_0x427c36['destuniqueid'])){utils[_0x734b('0x16')](util[_0x734b('0x2')]('[%s][agents][queuecallerabandon]',_0x241c89[_0x734b('0x13')]),_0x241c89);utils[_0x734b('0x1')](util[_0x734b('0x2')](_0x734b('0x2a'),_0x241c89[_0x734b('0x13')],_0x427c36[_0x734b('0x5')],_0x427c36[_0x734b('0x14')]));_0x427c36[_0x734b('0x1e')]=!![];_0x427c36[_0x734b('0x21')]=utils[_0x734b('0x19')]();_0x427c36[_0x734b('0x9')]=_0x734b('0x2b');_0x427c36[_0x734b('0x2c')]=_0x734b('0x2b');_0x427c36[_0x734b('0x23')]=_0x241c89['holdtime'];_0x427c36[_0x734b('0x25')]=0x0;writeDB(_0x427c36);}});}catch(_0x5e2444){utils[_0x734b('0x1d')](util[_0x734b('0x2')](_0x734b('0x2d'),_0x241c89[_0x734b('0x13')]),_0x5e2444);}};exports[_0x734b('0x2e')]=function(_0x16ab66){try{if(agents[_0x16ab66['destuniqueid']]){utils['debug'](util[_0x734b('0x2')]('[%s][agents][agentconnect]',_0x16ab66[_0x734b('0x13')]),_0x16ab66);utils['info'](util[_0x734b('0x2')]('[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x16ab66[_0x734b('0x13')],agents[_0x16ab66['destuniqueid']][_0x734b('0x5')],_0x16ab66[_0x734b('0x14')]));agents[_0x16ab66[_0x734b('0x14')]][_0x734b('0x2f')]=utils[_0x734b('0x19')]();agents[_0x16ab66[_0x734b('0x14')]][_0x734b('0x8')]=_0x16ab66['connectedlinenum'];agents[_0x16ab66[_0x734b('0x14')]][_0x734b('0x1b')]=_0x16ab66['connectedlinename'];agents[_0x16ab66[_0x734b('0x14')]][_0x734b('0x23')]=_0x16ab66[_0x734b('0x24')];agents[_0x16ab66[_0x734b('0x14')]]['lastevent']=_0x734b('0x30');_[_0x734b('0x28')](agents,function(_0x4efb1f,_0x40674c){if(_0x4efb1f[_0x734b('0x14')]!=_0x16ab66['destuniqueid']&&_0x4efb1f[_0x734b('0x13')]==_0x16ab66[_0x734b('0x13')]){_0x4efb1f[_0x734b('0x25')]=0x0;_0x4efb1f[_0x734b('0x23')]=_0x16ab66['ringtime'];_0x4efb1f['agentringnoanswer']=!![];_0x4efb1f[_0x734b('0x21')]=utils['now']();_0x4efb1f['lastevent']=_0x734b('0x31');_0x4efb1f['reason']=_0x734b('0x31');_0x4efb1f['answeredelsewheredestinationuniqueid']=_0x16ab66[_0x734b('0x14')];_0x4efb1f[_0x734b('0x32')]=_0x16ab66[_0x734b('0x5')];writeDB(_0x4efb1f);}});}}catch(_0x4c3fdc){utils['error'](util[_0x734b('0x2')]('[%s][agents][agentconnect]',_0x16ab66['uniqueid']),_0x4c3fdc);}};exports[_0x734b('0xc')]=function(_0x159db9){try{if(!_['isNil'](agents[_0x159db9[_0x734b('0x14')]])){utils['debug'](util[_0x734b('0x2')](_0x734b('0x33'),_0x159db9[_0x734b('0x13')]),_0x159db9);utils['info'](util[_0x734b('0x2')](_0x734b('0x34'),_0x159db9[_0x734b('0x13')],agents[_0x159db9[_0x734b('0x14')]]['membername'],_0x159db9['destuniqueid']));agents[_0x159db9['destuniqueid']][_0x734b('0xc')]=!![];agents[_0x159db9['destuniqueid']]['agentcompleteAt']=utils[_0x734b('0x19')]();agents[_0x159db9['destuniqueid']][_0x734b('0x25')]=utils[_0x734b('0x35')](agents[_0x159db9[_0x734b('0x14')]][_0x734b('0x36')],agents[_0x159db9['destuniqueid']][_0x734b('0x2f')]);agents[_0x159db9['destuniqueid']][_0x734b('0x2c')]=_0x159db9[_0x734b('0x2c')];agents[_0x159db9[_0x734b('0x14')]]['lastevent']=_0x734b('0x37');writeDB(agents[_0x159db9['destuniqueid']]);}}catch(_0x357ae4){utils[_0x734b('0x1d')](util['format'](_0x734b('0x33'),_0x159db9[_0x734b('0x13')]),_0x357ae4);}};exports[_0x734b('0x38')]=function(_0x38125a){try{if(!_[_0x734b('0x1f')](agents[_0x38125a['transfereruniqueid']])){utils[_0x734b('0x16')](util['format'](_0x734b('0x39'),_0x38125a['uniqueid']),_0x38125a);utils[_0x734b('0x1')](util[_0x734b('0x2')](_0x734b('0x3a'),_0x38125a[_0x734b('0x13')],agents[_0x38125a[_0x734b('0x3b')]]['membername'],agents[_0x38125a['transfereruniqueid']]['uniqueid']));agents[_0x38125a[_0x734b('0x3b')]][_0x734b('0x3c')]=!![];agents[_0x38125a['transfereruniqueid']][_0x734b('0x3d')]=_0x734b('0x3e');agents[_0x38125a['transfereruniqueid']][_0x734b('0x3f')]=_0x38125a[_0x734b('0x40')];agents[_0x38125a[_0x734b('0x3b')]]['transferuniqueid']=agents[_0x38125a[_0x734b('0x3b')]][_0x734b('0x13')];}}catch(_0x423b22){utils[_0x734b('0x1d')](util['format'](_0x734b('0x39'),_0x38125a[_0x734b('0x13')]),_0x423b22);}};exports[_0x734b('0x41')]=function(_0x432a96){try{utils['debug'](util[_0x734b('0x2')]('[%s][agents][attendedtransfer]',_0x432a96[_0x734b('0x42')]),_0x432a96);if(_0x432a96[_0x734b('0x42')]==_0x432a96[_0x734b('0x43')]){if(!_[_0x734b('0x1f')](agents[_0x432a96['secondtransfereruniqueid']])){utils[_0x734b('0x1')](util[_0x734b('0x2')]('[%s][agents][attendedtransfer]\x20agent:%s',_0x432a96['origtransfereruniqueid'],agents[_0x432a96[_0x734b('0x44')]]['membername']));agents[_0x432a96[_0x734b('0x44')]][_0x734b('0x3c')]=!![];agents[_0x432a96[_0x734b('0x44')]]['transfertype']=_0x734b('0x45');agents[_0x432a96['secondtransfereruniqueid']][_0x734b('0x3f')]=_0x432a96[_0x734b('0x46')];agents[_0x432a96[_0x734b('0x44')]][_0x734b('0x47')]=_0x432a96['origtransfereruniqueid'];}if(_0x432a96[_0x734b('0x48')]&&agents[_0x432a96['transfereeuniqueid']]){agents[_0x432a96[_0x734b('0x48')]][_0x734b('0x49')]=0x1;transfers[_0x432a96[_0x734b('0x48')]]=_['clone'](agents[_0x432a96[_0x734b('0x48')]]);transfers[_0x432a96['transfereeuniqueid']][_0x734b('0x7')]=agents[_0x432a96[_0x734b('0x44')]][_0x734b('0x7')];transfers[_0x432a96[_0x734b('0x48')]]['calleridname']=agents[_0x432a96[_0x734b('0x44')]]['calleridname'];transfers[_0x432a96[_0x734b('0x48')]][_0x734b('0x18')]=utils[_0x734b('0x19')]();transfers[_0x432a96['transfereeuniqueid']][_0x734b('0x2f')]=utils[_0x734b('0x19')]();transfers[_0x432a96[_0x734b('0x48')]][_0x734b('0x23')]=0x0;transfers[_0x432a96[_0x734b('0x48')]][_0x734b('0x49')]=0x2;}}else if(_0x432a96[_0x734b('0x44')]==_0x432a96['secondtransfererlinkedid']){if(!_[_0x734b('0x1f')](agents[_0x432a96[_0x734b('0x42')]])){utils[_0x734b('0x1')](util['format']('[%s][agents][attendedtransfer]\x20agent:%s',_0x432a96[_0x734b('0x42')],agents[_0x432a96[_0x734b('0x42')]][_0x734b('0x5')]));agents[_0x432a96[_0x734b('0x42')]]['transfer']=!![];agents[_0x432a96['origtransfereruniqueid']]['transfertype']=_0x734b('0x45');agents[_0x432a96[_0x734b('0x42')]][_0x734b('0x3f')]=_0x432a96[_0x734b('0x4a')];agents[_0x432a96[_0x734b('0x42')]][_0x734b('0x47')]=_0x432a96[_0x734b('0x44')];}if(_0x432a96[_0x734b('0x4b')]&&agents[_0x432a96[_0x734b('0x4b')]]){agents[_0x432a96[_0x734b('0x4b')]][_0x734b('0x49')]=0x1;transfers[_0x432a96[_0x734b('0x4b')]]=_[_0x734b('0x4c')](agents[_0x432a96[_0x734b('0x4b')]]);transfers[_0x432a96[_0x734b('0x4b')]][_0x734b('0x7')]=agents[_0x432a96[_0x734b('0x42')]][_0x734b('0x7')];transfers[_0x432a96[_0x734b('0x4b')]][_0x734b('0x4d')]=agents[_0x432a96[_0x734b('0x42')]]['calleridname'];transfers[_0x432a96[_0x734b('0x4b')]][_0x734b('0x18')]=utils[_0x734b('0x19')]();transfers[_0x432a96[_0x734b('0x4b')]][_0x734b('0x2f')]=utils['now']();transfers[_0x432a96[_0x734b('0x4b')]][_0x734b('0x23')]=0x0;transfers[_0x432a96[_0x734b('0x4b')]][_0x734b('0x49')]=0x2;}}}catch(_0x3c7d93){utils[_0x734b('0x1d')](util['format']('[%s][agents][attendedtransfer]',_0x432a96['origtransfereruniqueid']),_0x3c7d93);}};exports['hangup']=function(_0x4d95c7){try{utils[_0x734b('0x16')](util[_0x734b('0x2')](_0x734b('0x4e'),_0x4d95c7[_0x734b('0x13')]),_0x4d95c7);if(agents[_0x4d95c7['uniqueid']]&&agents[_0x4d95c7['uniqueid']][_0x734b('0x2c')]===_0x734b('0x22')){if(_0x4d95c7[_0x734b('0x4f')]==='21'){agents[_0x4d95c7[_0x734b('0x13')]]['reason']=_0x734b('0x50');agents[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x9')]=_0x734b('0x50');}utils['info'](util[_0x734b('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d95c7[_0x734b('0x13')],agents[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x5')],agents[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x2c')],agents[_0x4d95c7['uniqueid']][_0x734b('0x9')]));writeDB(agents[_0x4d95c7[_0x734b('0x13')]]);var _0x3c40b5=unanswered[_0x734b('0x51')](_0x4d95c7[_0x734b('0x13')]);if(_0x3c40b5>-0x1){unanswered['splice'](_0x3c40b5,0x1);}}if(transfers[_0x4d95c7[_0x734b('0x13')]]){transfers[_0x4d95c7[_0x734b('0x13')]][_0x734b('0xc')]=!![];transfers[_0x4d95c7[_0x734b('0x13')]]['agentcompleteAt']=utils[_0x734b('0x19')]();transfers[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x25')]=utils[_0x734b('0x35')](transfers[_0x4d95c7[_0x734b('0x13')]]['agentcompleteAt'],transfers[_0x4d95c7[_0x734b('0x13')]]['agentconnectAt']);transfers[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x2c')]=_0x734b('0x52');transfers[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x9')]=_0x734b('0x37');utils['info'](util['format']('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d95c7[_0x734b('0x13')],transfers[_0x4d95c7['uniqueid']][_0x734b('0x5')],transfers[_0x4d95c7[_0x734b('0x13')]]['reason'],transfers[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x9')]));writeDB(transfers[_0x4d95c7[_0x734b('0x13')]],!![]);}if(agents[_0x4d95c7[_0x734b('0x13')]]&&agents[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x2f')]){agents[_0x4d95c7[_0x734b('0x13')]][_0x734b('0xc')]=!![];agents[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x36')]=utils['now']();agents[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x25')]=utils[_0x734b('0x35')](agents[_0x4d95c7['uniqueid']][_0x734b('0x36')],agents[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x2f')]);agents[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x2c')]=agents[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x3c')]?_0x734b('0x3c'):'agent';agents[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x9')]=_0x734b('0x37');utils[_0x734b('0x1')](util[_0x734b('0x2')](_0x734b('0x53'),_0x4d95c7[_0x734b('0x13')],agents[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x5')],agents[_0x4d95c7['uniqueid']][_0x734b('0x2c')],agents[_0x4d95c7[_0x734b('0x13')]][_0x734b('0x9')]));writeDB(agents[_0x4d95c7['uniqueid']]);}}catch(_0x31e1ec){utils[_0x734b('0x1d')](util[_0x734b('0x2')](_0x734b('0x4e'),_0x4d95c7[_0x734b('0x13')]),_0x31e1ec);}};
\ No newline at end of file
+var _0xf4eb=['request','debug','format','[%s][agents][agentcalled]','destuniqueid','now','lastevent','connectedlinename','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','agentcompleteAt','diffTime','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','origtransfereruniqueid','secondtransfereruniqueid','ATTENDED','origtransfererexten','transfereeuniqueid','clone','calleridname','agentcalledAt','agententerreason','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','lodash','info','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','then','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport'];(function(_0x4a3553,_0x12e68f){var _0x569d42=function(_0x28860d){while(--_0x28860d){_0x4a3553['push'](_0x4a3553['shift']());}};_0x569d42(++_0x12e68f);}(_0xf4eb,0xec));var _0xbf4e=function(_0x11e855,_0x5857b5){_0x11e855=_0x11e855-0x0;var _0x21a222=_0xf4eb[_0x11e855];return _0x21a222;};'use strict';var _=require(_0xbf4e('0x0'));var util=require('util');var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x479210,_0x5ed5b9){utils[_0xbf4e('0x1')](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x479210[_0xbf4e('0x2')],_0x479210[_0xbf4e('0x3')],_0x479210[_0xbf4e('0x4')],_0x479210[_0xbf4e('0x5')],_0x479210[_0xbf4e('0x6')],_0x479210[_0xbf4e('0x7')],_0x479210[_0xbf4e('0x8')],_0x479210['lastevent']));if(_0x479210[_0xbf4e('0x4')]){utils['getVoiceQueueByName'](_0x479210['queue'])[_0xbf4e('0x9')](function(_0x3761c1){if(_0x3761c1){_0x479210[_0xbf4e('0xa')]=_0x3761c1[_0xbf4e('0xa')];_0x479210[_0xbf4e('0xb')]=_0x479210[_0xbf4e('0xc')]?_0x3761c1[_0xbf4e('0xd')]:![];_0x479210['acwtime']=_0x479210['agentacw']?_0x3761c1[_0xbf4e('0xe')]:0x0;}utils['request'](_0xbf4e('0xf'),_0x479210);});}else{utils[_0xbf4e('0x10')]('CreateVoiceAgentReport',_0x479210);}if(_0x5ed5b9){delete transfers[_0x479210[_0xbf4e('0x2')]];}else{delete agents[_0x479210['destuniqueid']];}}exports['agentcalled']=function(_0x209b25){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x13'),_0x209b25[_0xbf4e('0x2')]),_0x209b25);agents[_0x209b25[_0xbf4e('0x14')]]=_0x209b25;agents[_0x209b25['destuniqueid']]['agentcalledAt']=utils[_0xbf4e('0x15')]();agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x16')]='called';agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x8')]=null;agents[_0x209b25[_0xbf4e('0x14')]][_0xbf4e('0x17')]=null;utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x209b25['uniqueid'],agents[_0x209b25['destuniqueid']]['membername'],_0x209b25[_0xbf4e('0x14')]));}catch(_0x1ca73c){utils[_0xbf4e('0x18')](util['format']('[%s][agents][agentcalled]',_0x209b25[_0xbf4e('0x2')]),_0x1ca73c);}};exports[_0xbf4e('0x19')]=function(_0x3be138){try{if(!_[_0xbf4e('0x1a')](agents[_0x3be138[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x1b'),_0x3be138[_0xbf4e('0x2')]),_0x3be138);utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x3be138[_0xbf4e('0x2')],agents[_0x3be138[_0xbf4e('0x14')]]['membername'],_0x3be138[_0xbf4e('0x14')]));agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x19')]=!![];agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x1c')]=utils['now']();agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x1d');agents[_0x3be138['destuniqueid']][_0xbf4e('0x1e')]='timeout';agents[_0x3be138['destuniqueid']][_0xbf4e('0x1f')]=_0x3be138['ringtime']?parseInt(_0x3be138[_0xbf4e('0x20')])/0x3e8:0x0;agents[_0x3be138[_0xbf4e('0x14')]][_0xbf4e('0x21')]=0x0;unanswered[_0xbf4e('0x22')](_0x3be138['destuniqueid']);}}catch(_0x2d4686){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][agentringnoanswer]',_0x3be138[_0xbf4e('0x2')]),_0x2d4686);}};exports['queuecallerabandon']=function(_0x1dfa81){try{_[_0xbf4e('0x23')](agents,function(_0xb8b58e,_0x498dbd){if(_0xb8b58e[_0xbf4e('0x2')]==_0x1dfa81[_0xbf4e('0x2')]&&!_[_0xbf4e('0x24')](unanswered,_0xb8b58e[_0xbf4e('0x14')])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x1dfa81);utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x25'),_0x1dfa81[_0xbf4e('0x2')],_0xb8b58e['membername'],_0xb8b58e[_0xbf4e('0x14')]));_0xb8b58e['agentringnoanswer']=!![];_0xb8b58e[_0xbf4e('0x1c')]=utils['now']();_0xb8b58e[_0xbf4e('0x16')]=_0xbf4e('0x26');_0xb8b58e[_0xbf4e('0x1e')]='abandoned';_0xb8b58e[_0xbf4e('0x1f')]=_0x1dfa81[_0xbf4e('0x1f')];_0xb8b58e[_0xbf4e('0x21')]=0x0;writeDB(_0xb8b58e);}});}catch(_0x29d6aa){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][queuecallerabandon]',_0x1dfa81[_0xbf4e('0x2')]),_0x29d6aa);}};exports[_0xbf4e('0x27')]=function(_0x25b837){try{if(agents[_0x25b837[_0xbf4e('0x14')]]){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentconnect]',_0x25b837['uniqueid']),_0x25b837);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x28'),_0x25b837[_0xbf4e('0x2')],agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x5')],_0x25b837[_0xbf4e('0x14')]));agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();agents[_0x25b837['destuniqueid']]['connectedlinenum']=_0x25b837[_0xbf4e('0x8')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x17')]=_0x25b837['connectedlinename'];agents[_0x25b837[_0xbf4e('0x14')]]['holdtime']=_0x25b837[_0xbf4e('0x20')];agents[_0x25b837[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x2a');_['forIn'](agents,function(_0x31d8dc,_0x78ab2d){if(_0x31d8dc[_0xbf4e('0x14')]!=_0x25b837[_0xbf4e('0x14')]&&_0x31d8dc['uniqueid']==_0x25b837[_0xbf4e('0x2')]){_0x31d8dc[_0xbf4e('0x21')]=0x0;_0x31d8dc[_0xbf4e('0x1f')]=_0x25b837[_0xbf4e('0x20')];_0x31d8dc[_0xbf4e('0x19')]=!![];_0x31d8dc[_0xbf4e('0x1c')]=utils[_0xbf4e('0x15')]();_0x31d8dc['lastevent']=_0xbf4e('0x2b');_0x31d8dc[_0xbf4e('0x1e')]='answered_elsewhere';_0x31d8dc['answeredelsewheredestinationuniqueid']=_0x25b837[_0xbf4e('0x14')];_0x31d8dc[_0xbf4e('0x2c')]=_0x25b837['membername'];writeDB(_0x31d8dc);}});}}catch(_0x5bfc4d){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x2d'),_0x25b837[_0xbf4e('0x2')]),_0x5bfc4d);}};exports[_0xbf4e('0xc')]=function(_0x3ad0a4){try{if(!_['isNil'](agents[_0x3ad0a4[_0xbf4e('0x14')]])){utils[_0xbf4e('0x11')](util['format']('[%s][agents][agentcomplete]',_0x3ad0a4['uniqueid']),_0x3ad0a4);utils['info'](util[_0xbf4e('0x12')]('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x3ad0a4[_0xbf4e('0x2')],agents[_0x3ad0a4[_0xbf4e('0x14')]]['membername'],_0x3ad0a4['destuniqueid']));agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0xc')]=!![];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x3ad0a4['destuniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x2e')],agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x29')]);agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x1e')]=_0x3ad0a4['reason'];agents[_0x3ad0a4[_0xbf4e('0x14')]][_0xbf4e('0x16')]=_0xbf4e('0x30');writeDB(agents[_0x3ad0a4[_0xbf4e('0x14')]]);}}catch(_0x9bc1fe){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x31'),_0x3ad0a4[_0xbf4e('0x2')]),_0x9bc1fe);}};exports[_0xbf4e('0x32')]=function(_0x2fdba9){try{if(!_[_0xbf4e('0x1a')](agents[_0x2fdba9[_0xbf4e('0x33')]])){utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x34'),_0x2fdba9[_0xbf4e('0x2')]),_0x2fdba9);utils['info'](util[_0xbf4e('0x12')](_0xbf4e('0x35'),_0x2fdba9[_0xbf4e('0x2')],agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x5')],agents[_0x2fdba9['transfereruniqueid']]['uniqueid']));agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x36')]=!![];agents[_0x2fdba9['transfereruniqueid']][_0xbf4e('0x37')]=_0xbf4e('0x38');agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x39')]=_0x2fdba9[_0xbf4e('0x3a')];agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x3b')]=agents[_0x2fdba9[_0xbf4e('0x33')]][_0xbf4e('0x2')];}}catch(_0xc058e1){utils[_0xbf4e('0x18')](util['format']('[%s][agents][blindtransfer]',_0x2fdba9[_0xbf4e('0x2')]),_0xc058e1);}};exports[_0xbf4e('0x3c')]=function(_0x3d0b4a){try{utils['debug'](util[_0xbf4e('0x12')](_0xbf4e('0x3d'),_0x3d0b4a['origtransfereruniqueid']),_0x3d0b4a);if(_0x3d0b4a['origtransfereruniqueid']==_0x3d0b4a[_0xbf4e('0x3e')]){if(!_['isNil'](agents[_0x3d0b4a['secondtransfereruniqueid']])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x41')]]['membername']));agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x41')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a['secondtransfereruniqueid']][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x43')];agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x40')];}if(_0x3d0b4a['transfereeuniqueid']&&agents[_0x3d0b4a['transfereeuniqueid']]){agents[_0x3d0b4a['transfereeuniqueid']]['agententerreason']=0x1;transfers[_0x3d0b4a[_0xbf4e('0x44')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a['transfereeuniqueid']]);transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x41')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x41')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x47')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfereeuniqueid']]['agentconnectAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x44')]][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfereeuniqueid']][_0xbf4e('0x48')]=0x2;}}else if(_0x3d0b4a[_0xbf4e('0x41')]==_0x3d0b4a[_0xbf4e('0x49')]){if(!_[_0xbf4e('0x1a')](agents[_0x3d0b4a[_0xbf4e('0x40')]])){utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x3f'),_0x3d0b4a[_0xbf4e('0x40')],agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x5')]));agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfer']=!![];agents[_0x3d0b4a[_0xbf4e('0x40')]]['transfertype']=_0xbf4e('0x42');agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x39')]=_0x3d0b4a[_0xbf4e('0x4a')];agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x3b')]=_0x3d0b4a[_0xbf4e('0x41')];}if(_0x3d0b4a[_0xbf4e('0x4b')]&&agents[_0x3d0b4a['transfertargetuniqueid']]){agents[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x48')]=0x1;transfers[_0x3d0b4a[_0xbf4e('0x4b')]]=_[_0xbf4e('0x45')](agents[_0x3d0b4a[_0xbf4e('0x4b')]]);transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x7')]=agents[_0x3d0b4a[_0xbf4e('0x40')]][_0xbf4e('0x7')];transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x46')]=agents[_0x3d0b4a[_0xbf4e('0x40')]]['calleridname'];transfers[_0x3d0b4a[_0xbf4e('0x4b')]]['agentcalledAt']=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a[_0xbf4e('0x4b')]][_0xbf4e('0x29')]=utils[_0xbf4e('0x15')]();transfers[_0x3d0b4a['transfertargetuniqueid']][_0xbf4e('0x1f')]=0x0;transfers[_0x3d0b4a['transfertargetuniqueid']]['agententerreason']=0x2;}}}catch(_0x2c0dbd){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')]('[%s][agents][attendedtransfer]',_0x3d0b4a[_0xbf4e('0x40')]),_0x2c0dbd);}};exports[_0xbf4e('0x4c')]=function(_0x4d7241){try{utils[_0xbf4e('0x11')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x4d7241);if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]===_0xbf4e('0x1d')){if(_0x4d7241[_0xbf4e('0x4e')]==='21'){agents[_0x4d7241['uniqueid']][_0xbf4e('0x1e')]=_0xbf4e('0x4f');agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]='rejected';}utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')](_0xbf4e('0x50'),_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x5')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);var _0x47ef56=unanswered[_0xbf4e('0x51')](_0x4d7241[_0xbf4e('0x2')]);if(_0x47ef56>-0x1){unanswered[_0xbf4e('0x52')](_0x47ef56,0x1);}}if(transfers[_0x4d7241[_0xbf4e('0x2')]]){transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcomplete']=!![];transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();transfers[_0x4d7241['uniqueid']][_0xbf4e('0x21')]=utils[_0xbf4e('0x2f')](transfers[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=_0xbf4e('0x53');transfers[_0x4d7241['uniqueid']][_0xbf4e('0x16')]='complete';utils[_0xbf4e('0x1')](util['format'](_0xbf4e('0x50'),_0x4d7241['uniqueid'],transfers[_0x4d7241[_0xbf4e('0x2')]]['membername'],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],transfers[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(transfers[_0x4d7241[_0xbf4e('0x2')]],!![]);}if(agents[_0x4d7241[_0xbf4e('0x2')]]&&agents[_0x4d7241[_0xbf4e('0x2')]]['agentconnectAt']){agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0xc')]=!![];agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x2e')]=utils[_0xbf4e('0x15')]();agents[_0x4d7241[_0xbf4e('0x2')]]['talktime']=utils[_0xbf4e('0x2f')](agents[_0x4d7241[_0xbf4e('0x2')]]['agentcompleteAt'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x29')]);agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')]=agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x36')]?_0xbf4e('0x36'):_0xbf4e('0x53');agents[_0x4d7241[_0xbf4e('0x2')]]['lastevent']=_0xbf4e('0x30');utils[_0xbf4e('0x1')](util[_0xbf4e('0x12')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x4d7241[_0xbf4e('0x2')],agents[_0x4d7241[_0xbf4e('0x2')]]['membername'],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x1e')],agents[_0x4d7241[_0xbf4e('0x2')]][_0xbf4e('0x16')]));writeDB(agents[_0x4d7241[_0xbf4e('0x2')]]);}}catch(_0x1cc939){utils[_0xbf4e('0x18')](util[_0xbf4e('0x12')](_0xbf4e('0x4d'),_0x4d7241[_0xbf4e('0x2')]),_0x1cc939);}};
\ No newline at end of file