Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / xdr / agents.controller.js
index d7c31e1..94dcd7f 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x6320=['lastevent','then','type','agentacw','agentcomplete','acw','acwtime','acwTimeout','request','destuniqueid','agentcalledAt','called','connectedlinename','info','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','[%s][agents][agentcalled]','agentringnoanswer','isNil','debug','[%s][agents][agentringnoanswer]','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','agentringnoanswerAt','now','timeout','reason','ringtime','queuecallerabandon','forIn','[%s][agents][queuecallerabandon]','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','holdtime','[%s][agents][agentconnect]','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','talktime','answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername','[%s][agents][agentcomplete]','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','diffTime','complete','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','[%s][agents][attendedtransfer]\x20agent:%s','transfereeuniqueid','clone','calleridname','agententerreason','ATTENDED','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','indexOf','splice','agent','lodash','util','format','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum'];(function(_0x46d61f,_0x26608d){var _0x4f26b4=function(_0x55ebe0){while(--_0x55ebe0){_0x46d61f['push'](_0x46d61f['shift']());}};_0x4f26b4(++_0x26608d);}(_0x6320,0x13a));var _0x0632=function(_0xbdc17f,_0x5b378c){_0xbdc17f=_0xbdc17f-0x0;var _0x59a9db=_0x6320[_0xbdc17f];return _0x59a9db;};'use strict';var _=require(_0x0632('0x0'));var util=require(_0x0632('0x1'));var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x538acf,_0x99f41e){utils['info'](util[_0x0632('0x2')]('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x538acf[_0x0632('0x3')],_0x538acf[_0x0632('0x4')],_0x538acf[_0x0632('0x5')],_0x538acf[_0x0632('0x6')],_0x538acf[_0x0632('0x7')],_0x538acf[_0x0632('0x8')],_0x538acf[_0x0632('0x9')],_0x538acf[_0x0632('0xa')]));if(_0x538acf[_0x0632('0x5')]){utils['getVoiceQueueByName'](_0x538acf[_0x0632('0x5')])[_0x0632('0xb')](function(_0x3b1b10){if(_0x3b1b10){_0x538acf[_0x0632('0xc')]=_0x3b1b10[_0x0632('0xc')];_0x538acf[_0x0632('0xd')]=_0x538acf[_0x0632('0xe')]?_0x3b1b10[_0x0632('0xf')]:![];_0x538acf[_0x0632('0x10')]=_0x538acf[_0x0632('0xd')]?_0x3b1b10[_0x0632('0x11')]:0x0;}utils[_0x0632('0x12')]('CreateVoiceAgentReport',_0x538acf);});}else{utils['request']('CreateVoiceAgentReport',_0x538acf);}if(_0x99f41e){delete transfers[_0x538acf['uniqueid']];}else{delete agents[_0x538acf[_0x0632('0x13')]];}}exports['agentcalled']=function(_0xa99ced){try{utils['debug'](util[_0x0632('0x2')]('[%s][agents][agentcalled]',_0xa99ced[_0x0632('0x3')]),_0xa99ced);agents[_0xa99ced[_0x0632('0x13')]]=_0xa99ced;agents[_0xa99ced['destuniqueid']][_0x0632('0x14')]=utils['now']();agents[_0xa99ced[_0x0632('0x13')]][_0x0632('0xa')]=_0x0632('0x15');agents[_0xa99ced[_0x0632('0x13')]][_0x0632('0x9')]=null;agents[_0xa99ced[_0x0632('0x13')]][_0x0632('0x16')]=null;utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x18'),_0xa99ced['uniqueid'],agents[_0xa99ced['destuniqueid']][_0x0632('0x6')],_0xa99ced[_0x0632('0x13')]));}catch(_0xf71d1b){utils[_0x0632('0x19')](util[_0x0632('0x2')](_0x0632('0x1a'),_0xa99ced['uniqueid']),_0xf71d1b);}};exports[_0x0632('0x1b')]=function(_0x480415){try{if(!_[_0x0632('0x1c')](agents[_0x480415[_0x0632('0x13')]])){utils[_0x0632('0x1d')](util[_0x0632('0x2')](_0x0632('0x1e'),_0x480415[_0x0632('0x3')]),_0x480415);utils['info'](util[_0x0632('0x2')](_0x0632('0x1f'),_0x480415[_0x0632('0x3')],agents[_0x480415[_0x0632('0x13')]][_0x0632('0x6')],_0x480415[_0x0632('0x13')]));agents[_0x480415[_0x0632('0x13')]][_0x0632('0x1b')]=!![];agents[_0x480415[_0x0632('0x13')]][_0x0632('0x20')]=utils[_0x0632('0x21')]();agents[_0x480415[_0x0632('0x13')]]['lastevent']=_0x0632('0x22');agents[_0x480415[_0x0632('0x13')]][_0x0632('0x23')]=_0x0632('0x22');agents[_0x480415[_0x0632('0x13')]]['holdtime']=_0x480415[_0x0632('0x24')]?parseInt(_0x480415[_0x0632('0x24')])/0x3e8:0x0;agents[_0x480415[_0x0632('0x13')]]['talktime']=0x0;unanswered['push'](_0x480415[_0x0632('0x13')]);}}catch(_0x13ca39){utils['error'](util[_0x0632('0x2')](_0x0632('0x1e'),_0x480415[_0x0632('0x3')]),_0x13ca39);}};exports[_0x0632('0x25')]=function(_0x47edb6){try{_[_0x0632('0x26')](agents,function(_0x4da50e,_0x5d5f15){if(_0x4da50e[_0x0632('0x3')]==_0x47edb6[_0x0632('0x3')]&&!_['includes'](unanswered,_0x4da50e[_0x0632('0x13')])){utils[_0x0632('0x1d')](util['format'](_0x0632('0x27'),_0x47edb6[_0x0632('0x3')]),_0x47edb6);utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x28'),_0x47edb6['uniqueid'],_0x4da50e[_0x0632('0x6')],_0x4da50e['destuniqueid']));_0x4da50e[_0x0632('0x1b')]=!![];_0x4da50e['agentringnoanswerAt']=utils[_0x0632('0x21')]();_0x4da50e[_0x0632('0xa')]=_0x0632('0x29');_0x4da50e[_0x0632('0x23')]='abandoned';_0x4da50e[_0x0632('0x2a')]=_0x47edb6['holdtime'];_0x4da50e['talktime']=0x0;writeDB(_0x4da50e);}});}catch(_0x31a9da){utils['error'](util['format'](_0x0632('0x27'),_0x47edb6['uniqueid']),_0x31a9da);}};exports['agentconnect']=function(_0x5e1fc5){try{if(agents[_0x5e1fc5['destuniqueid']]){utils[_0x0632('0x1d')](util[_0x0632('0x2')](_0x0632('0x2b'),_0x5e1fc5[_0x0632('0x3')]),_0x5e1fc5);utils[_0x0632('0x17')](util['format'](_0x0632('0x2c'),_0x5e1fc5[_0x0632('0x3')],agents[_0x5e1fc5[_0x0632('0x13')]]['membername'],_0x5e1fc5[_0x0632('0x13')]));agents[_0x5e1fc5[_0x0632('0x13')]][_0x0632('0x2d')]=utils['now']();agents[_0x5e1fc5[_0x0632('0x13')]][_0x0632('0x9')]=_0x5e1fc5[_0x0632('0x9')];agents[_0x5e1fc5['destuniqueid']][_0x0632('0x16')]=_0x5e1fc5['connectedlinename'];agents[_0x5e1fc5[_0x0632('0x13')]][_0x0632('0x2a')]=_0x5e1fc5['ringtime'];agents[_0x5e1fc5[_0x0632('0x13')]][_0x0632('0xa')]='connect';_['forIn'](agents,function(_0x5c69b4,_0xda3a28){if(_0x5c69b4[_0x0632('0x13')]!=_0x5e1fc5['destuniqueid']&&_0x5c69b4[_0x0632('0x3')]==_0x5e1fc5[_0x0632('0x3')]){_0x5c69b4[_0x0632('0x2e')]=0x0;_0x5c69b4[_0x0632('0x2a')]=_0x5e1fc5[_0x0632('0x24')];_0x5c69b4['agentringnoanswer']=!![];_0x5c69b4[_0x0632('0x20')]=utils[_0x0632('0x21')]();_0x5c69b4['lastevent']=_0x0632('0x2f');_0x5c69b4[_0x0632('0x23')]=_0x0632('0x2f');_0x5c69b4[_0x0632('0x30')]=_0x5e1fc5['destuniqueid'];_0x5c69b4[_0x0632('0x31')]=_0x5e1fc5['membername'];writeDB(_0x5c69b4);}});}}catch(_0x4fcf6f){utils[_0x0632('0x19')](util[_0x0632('0x2')](_0x0632('0x2b'),_0x5e1fc5[_0x0632('0x3')]),_0x4fcf6f);}};exports[_0x0632('0xe')]=function(_0x4c2bb5){try{if(!_[_0x0632('0x1c')](agents[_0x4c2bb5['destuniqueid']])){utils[_0x0632('0x1d')](util[_0x0632('0x2')](_0x0632('0x32'),_0x4c2bb5[_0x0632('0x3')]),_0x4c2bb5);utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x33'),_0x4c2bb5[_0x0632('0x3')],agents[_0x4c2bb5['destuniqueid']]['membername'],_0x4c2bb5['destuniqueid']));agents[_0x4c2bb5[_0x0632('0x13')]][_0x0632('0xe')]=!![];agents[_0x4c2bb5[_0x0632('0x13')]][_0x0632('0x34')]=utils['now']();agents[_0x4c2bb5['destuniqueid']]['talktime']=utils[_0x0632('0x35')](agents[_0x4c2bb5[_0x0632('0x13')]][_0x0632('0x34')],agents[_0x4c2bb5[_0x0632('0x13')]][_0x0632('0x2d')]);agents[_0x4c2bb5[_0x0632('0x13')]]['reason']=_0x4c2bb5[_0x0632('0x23')];agents[_0x4c2bb5[_0x0632('0x13')]]['lastevent']=_0x0632('0x36');writeDB(agents[_0x4c2bb5['destuniqueid']]);}}catch(_0x15e9dc){utils[_0x0632('0x19')](util[_0x0632('0x2')](_0x0632('0x32'),_0x4c2bb5[_0x0632('0x3')]),_0x15e9dc);}};exports['blindtransfer']=function(_0x95f601){try{if(!_['isNil'](agents[_0x95f601[_0x0632('0x37')]])){utils[_0x0632('0x1d')](util[_0x0632('0x2')](_0x0632('0x38'),_0x95f601[_0x0632('0x3')]),_0x95f601);utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x39'),_0x95f601[_0x0632('0x3')],agents[_0x95f601[_0x0632('0x37')]][_0x0632('0x6')],agents[_0x95f601[_0x0632('0x37')]]['uniqueid']));agents[_0x95f601['transfereruniqueid']][_0x0632('0x3a')]=!![];agents[_0x95f601['transfereruniqueid']][_0x0632('0x3b')]=_0x0632('0x3c');agents[_0x95f601[_0x0632('0x37')]][_0x0632('0x3d')]=_0x95f601[_0x0632('0x3e')];agents[_0x95f601[_0x0632('0x37')]][_0x0632('0x3f')]=agents[_0x95f601['transfereruniqueid']][_0x0632('0x3')];}}catch(_0x19329f){utils[_0x0632('0x19')](util[_0x0632('0x2')](_0x0632('0x38'),_0x95f601[_0x0632('0x3')]),_0x19329f);}};exports[_0x0632('0x40')]=function(_0x58c44b){try{utils[_0x0632('0x1d')](util[_0x0632('0x2')]('[%s][agents][attendedtransfer]',_0x58c44b[_0x0632('0x41')]),_0x58c44b);if(_0x58c44b['origtransfereruniqueid']==_0x58c44b[_0x0632('0x42')]){if(!_[_0x0632('0x1c')](agents[_0x58c44b[_0x0632('0x43')]])){utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x44'),_0x58c44b[_0x0632('0x41')],agents[_0x58c44b[_0x0632('0x43')]]['membername']));agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x3a')]=!![];agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x3b')]='ATTENDED';agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x3d')]=_0x58c44b['origtransfererexten'];agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x3f')]=_0x58c44b[_0x0632('0x41')];}if(_0x58c44b[_0x0632('0x45')]&&agents[_0x58c44b[_0x0632('0x45')]]){agents[_0x58c44b[_0x0632('0x45')]]['agententerreason']=0x1;transfers[_0x58c44b[_0x0632('0x45')]]=_[_0x0632('0x46')](agents[_0x58c44b[_0x0632('0x45')]]);transfers[_0x58c44b[_0x0632('0x45')]][_0x0632('0x8')]=agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x8')];transfers[_0x58c44b[_0x0632('0x45')]]['calleridname']=agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x47')];transfers[_0x58c44b[_0x0632('0x45')]][_0x0632('0x14')]=utils[_0x0632('0x21')]();transfers[_0x58c44b['transfereeuniqueid']][_0x0632('0x2d')]=utils[_0x0632('0x21')]();transfers[_0x58c44b[_0x0632('0x45')]][_0x0632('0x2a')]=0x0;transfers[_0x58c44b[_0x0632('0x45')]][_0x0632('0x48')]=0x2;}}else if(_0x58c44b[_0x0632('0x43')]==_0x58c44b['secondtransfererlinkedid']){if(!_['isNil'](agents[_0x58c44b[_0x0632('0x41')]])){utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x44'),_0x58c44b[_0x0632('0x41')],agents[_0x58c44b[_0x0632('0x41')]][_0x0632('0x6')]));agents[_0x58c44b[_0x0632('0x41')]][_0x0632('0x3a')]=!![];agents[_0x58c44b[_0x0632('0x41')]][_0x0632('0x3b')]=_0x0632('0x49');agents[_0x58c44b[_0x0632('0x41')]]['transferexten']=_0x58c44b[_0x0632('0x4a')];agents[_0x58c44b[_0x0632('0x41')]][_0x0632('0x3f')]=_0x58c44b[_0x0632('0x43')];}if(_0x58c44b['transfertargetuniqueid']&&agents[_0x58c44b['transfertargetuniqueid']]){agents[_0x58c44b[_0x0632('0x4b')]][_0x0632('0x48')]=0x1;transfers[_0x58c44b[_0x0632('0x4b')]]=_[_0x0632('0x46')](agents[_0x58c44b[_0x0632('0x4b')]]);transfers[_0x58c44b['transfertargetuniqueid']][_0x0632('0x8')]=agents[_0x58c44b[_0x0632('0x41')]][_0x0632('0x8')];transfers[_0x58c44b[_0x0632('0x4b')]][_0x0632('0x47')]=agents[_0x58c44b['origtransfereruniqueid']][_0x0632('0x47')];transfers[_0x58c44b[_0x0632('0x4b')]]['agentcalledAt']=utils[_0x0632('0x21')]();transfers[_0x58c44b[_0x0632('0x4b')]]['agentconnectAt']=utils[_0x0632('0x21')]();transfers[_0x58c44b['transfertargetuniqueid']][_0x0632('0x2a')]=0x0;transfers[_0x58c44b[_0x0632('0x4b')]][_0x0632('0x48')]=0x2;}}}catch(_0x1b5c2a){utils[_0x0632('0x19')](util[_0x0632('0x2')]('[%s][agents][attendedtransfer]',_0x58c44b['origtransfereruniqueid']),_0x1b5c2a);}};exports[_0x0632('0x4c')]=function(_0x26e068){try{utils[_0x0632('0x1d')](util[_0x0632('0x2')](_0x0632('0x4d'),_0x26e068[_0x0632('0x3')]),_0x26e068);if(agents[_0x26e068[_0x0632('0x3')]]&&agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x23')]==='timeout'){if(_0x26e068['cause']==='21'){agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x23')]='rejected';agents[_0x26e068[_0x0632('0x3')]][_0x0632('0xa')]='rejected';}utils['info'](util[_0x0632('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x26e068['uniqueid'],agents[_0x26e068['uniqueid']]['membername'],agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x23')],agents[_0x26e068['uniqueid']][_0x0632('0xa')]));writeDB(agents[_0x26e068[_0x0632('0x3')]]);var _0x4a7457=unanswered[_0x0632('0x4e')](_0x26e068[_0x0632('0x3')]);if(_0x4a7457>-0x1){unanswered[_0x0632('0x4f')](_0x4a7457,0x1);}}if(transfers[_0x26e068[_0x0632('0x3')]]){transfers[_0x26e068[_0x0632('0x3')]][_0x0632('0xe')]=!![];transfers[_0x26e068['uniqueid']]['agentcompleteAt']=utils[_0x0632('0x21')]();transfers[_0x26e068[_0x0632('0x3')]][_0x0632('0x2e')]=utils['diffTime'](transfers[_0x26e068[_0x0632('0x3')]][_0x0632('0x34')],transfers[_0x26e068[_0x0632('0x3')]]['agentconnectAt']);transfers[_0x26e068['uniqueid']][_0x0632('0x23')]=_0x0632('0x50');transfers[_0x26e068[_0x0632('0x3')]][_0x0632('0xa')]=_0x0632('0x36');utils[_0x0632('0x17')](util[_0x0632('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x26e068[_0x0632('0x3')],transfers[_0x26e068[_0x0632('0x3')]][_0x0632('0x6')],transfers[_0x26e068[_0x0632('0x3')]]['reason'],transfers[_0x26e068['uniqueid']][_0x0632('0xa')]));writeDB(transfers[_0x26e068['uniqueid']],!![]);}if(agents[_0x26e068[_0x0632('0x3')]]&&agents[_0x26e068['uniqueid']][_0x0632('0x2d')]){agents[_0x26e068[_0x0632('0x3')]]['agentcomplete']=!![];agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x34')]=utils[_0x0632('0x21')]();agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x2e')]=utils['diffTime'](agents[_0x26e068['uniqueid']][_0x0632('0x34')],agents[_0x26e068['uniqueid']]['agentconnectAt']);agents[_0x26e068['uniqueid']]['reason']=agents[_0x26e068['uniqueid']]['transfer']?_0x0632('0x3a'):_0x0632('0x50');agents[_0x26e068[_0x0632('0x3')]]['lastevent']=_0x0632('0x36');utils['info'](util[_0x0632('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x26e068['uniqueid'],agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x6')],agents[_0x26e068['uniqueid']]['reason'],agents[_0x26e068[_0x0632('0x3')]]['lastevent']));writeDB(agents[_0x26e068[_0x0632('0x3')]]);}}catch(_0x58c620){utils['error'](util[_0x0632('0x2')]('[%s][agents][hangup]',_0x26e068[_0x0632('0x3')]),_0x58c620);}};
\ No newline at end of file
+var _0x4e81=['[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','transfertype','blind','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfereruniqueid','secondtransfereruniqueid','[%s][agents][attendedtransfer]\x20agent:%s','ATTENDED','transferexten','transfereeuniqueid','agententerreason','clone','calleridnum','calleridname','secondtransfererlinkedid','transfer','transfertargetuniqueid','[%s][agents][hangup]','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agentcompleteAt','agent','lodash','util','./utils','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','channel','queue','membername','connectedlinenum','lastevent','getVoiceQueueByName','then','type','agentcomplete','acw','acwtime','agentacw','acwTimeout','request','CreateVoiceAgentReport','agentcalled','debug','[%s][agents][agentcalled]','destuniqueid','agentcalledAt','now','connectedlinename','info','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','agentringnoanswer','[%s][agents][agentringnoanswer]','agentringnoanswerAt','timeout','reason','holdtime','ringtime','push','queuecallerabandon','forIn','includes','[%s][agents][queuecallerabandon]','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','talktime','[%s][agents][agentconnect]','agentconnectAt','connect','answeredelsewheremembername','isNil','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','diffTime','complete'];(function(_0x455ac8,_0x127d7b){var _0x378798=function(_0xb7cf77){while(--_0xb7cf77){_0x455ac8['push'](_0x455ac8['shift']());}};_0x378798(++_0x127d7b);}(_0x4e81,0x1bc));var _0x14e8=function(_0x2f62aa,_0x108e95){_0x2f62aa=_0x2f62aa-0x0;var _0x1a341f=_0x4e81[_0x2f62aa];return _0x1a341f;};'use strict';var _=require(_0x14e8('0x0'));var util=require(_0x14e8('0x1'));var utils=require(_0x14e8('0x2'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x533fb3,_0x4b9800){utils['info'](util[_0x14e8('0x3')](_0x14e8('0x4'),_0x533fb3[_0x14e8('0x5')],_0x533fb3[_0x14e8('0x6')],_0x533fb3[_0x14e8('0x7')],_0x533fb3[_0x14e8('0x8')],_0x533fb3['interface'],_0x533fb3['calleridnum'],_0x533fb3[_0x14e8('0x9')],_0x533fb3[_0x14e8('0xa')]));if(_0x533fb3[_0x14e8('0x7')]){utils[_0x14e8('0xb')](_0x533fb3[_0x14e8('0x7')])[_0x14e8('0xc')](function(_0x39127a){if(_0x39127a){_0x533fb3[_0x14e8('0xd')]=_0x39127a[_0x14e8('0xd')];_0x533fb3['agentacw']=_0x533fb3[_0x14e8('0xe')]?_0x39127a[_0x14e8('0xf')]:![];_0x533fb3[_0x14e8('0x10')]=_0x533fb3[_0x14e8('0x11')]?_0x39127a[_0x14e8('0x12')]:0x0;}utils[_0x14e8('0x13')](_0x14e8('0x14'),_0x533fb3);});}else{utils[_0x14e8('0x13')]('CreateVoiceAgentReport',_0x533fb3);}if(_0x4b9800){delete transfers[_0x533fb3[_0x14e8('0x5')]];}else{delete agents[_0x533fb3['destuniqueid']];}}exports[_0x14e8('0x15')]=function(_0x341d40){try{utils[_0x14e8('0x16')](util['format'](_0x14e8('0x17'),_0x341d40['uniqueid']),_0x341d40);agents[_0x341d40[_0x14e8('0x18')]]=_0x341d40;agents[_0x341d40['destuniqueid']][_0x14e8('0x19')]=utils[_0x14e8('0x1a')]();agents[_0x341d40[_0x14e8('0x18')]][_0x14e8('0xa')]='called';agents[_0x341d40[_0x14e8('0x18')]][_0x14e8('0x9')]=null;agents[_0x341d40[_0x14e8('0x18')]][_0x14e8('0x1b')]=null;utils[_0x14e8('0x1c')](util[_0x14e8('0x3')](_0x14e8('0x1d'),_0x341d40[_0x14e8('0x5')],agents[_0x341d40['destuniqueid']][_0x14e8('0x8')],_0x341d40[_0x14e8('0x18')]));}catch(_0x151f16){utils[_0x14e8('0x1e')](util[_0x14e8('0x3')]('[%s][agents][agentcalled]',_0x341d40[_0x14e8('0x5')]),_0x151f16);}};exports[_0x14e8('0x1f')]=function(_0x2abfec){try{if(!_['isNil'](agents[_0x2abfec[_0x14e8('0x18')]])){utils['debug'](util[_0x14e8('0x3')](_0x14e8('0x20'),_0x2abfec[_0x14e8('0x5')]),_0x2abfec);utils[_0x14e8('0x1c')](util[_0x14e8('0x3')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x2abfec[_0x14e8('0x5')],agents[_0x2abfec['destuniqueid']][_0x14e8('0x8')],_0x2abfec[_0x14e8('0x18')]));agents[_0x2abfec['destuniqueid']]['agentringnoanswer']=!![];agents[_0x2abfec['destuniqueid']][_0x14e8('0x21')]=utils[_0x14e8('0x1a')]();agents[_0x2abfec[_0x14e8('0x18')]][_0x14e8('0xa')]=_0x14e8('0x22');agents[_0x2abfec['destuniqueid']][_0x14e8('0x23')]=_0x14e8('0x22');agents[_0x2abfec[_0x14e8('0x18')]][_0x14e8('0x24')]=_0x2abfec[_0x14e8('0x25')]?parseInt(_0x2abfec[_0x14e8('0x25')])/0x3e8:0x0;agents[_0x2abfec[_0x14e8('0x18')]]['talktime']=0x0;unanswered[_0x14e8('0x26')](_0x2abfec[_0x14e8('0x18')]);}}catch(_0x393ab0){utils['error'](util['format']('[%s][agents][agentringnoanswer]',_0x2abfec[_0x14e8('0x5')]),_0x393ab0);}};exports[_0x14e8('0x27')]=function(_0x567385){try{_[_0x14e8('0x28')](agents,function(_0x1d71ca,_0x176e8f){if(_0x1d71ca[_0x14e8('0x5')]==_0x567385['uniqueid']&&!_[_0x14e8('0x29')](unanswered,_0x1d71ca[_0x14e8('0x18')])){utils[_0x14e8('0x16')](util[_0x14e8('0x3')](_0x14e8('0x2a'),_0x567385['uniqueid']),_0x567385);utils[_0x14e8('0x1c')](util[_0x14e8('0x3')](_0x14e8('0x2b'),_0x567385[_0x14e8('0x5')],_0x1d71ca['membername'],_0x1d71ca[_0x14e8('0x18')]));_0x1d71ca['agentringnoanswer']=!![];_0x1d71ca[_0x14e8('0x21')]=utils[_0x14e8('0x1a')]();_0x1d71ca[_0x14e8('0xa')]=_0x14e8('0x2c');_0x1d71ca[_0x14e8('0x23')]=_0x14e8('0x2c');_0x1d71ca[_0x14e8('0x24')]=_0x567385[_0x14e8('0x24')];_0x1d71ca[_0x14e8('0x2d')]=0x0;writeDB(_0x1d71ca);}});}catch(_0x2acf6a){utils[_0x14e8('0x1e')](util[_0x14e8('0x3')]('[%s][agents][queuecallerabandon]',_0x567385['uniqueid']),_0x2acf6a);}};exports['agentconnect']=function(_0x16ff09){try{if(agents[_0x16ff09['destuniqueid']]){utils[_0x14e8('0x16')](util['format'](_0x14e8('0x2e'),_0x16ff09[_0x14e8('0x5')]),_0x16ff09);utils[_0x14e8('0x1c')](util[_0x14e8('0x3')]('[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x16ff09[_0x14e8('0x5')],agents[_0x16ff09['destuniqueid']][_0x14e8('0x8')],_0x16ff09[_0x14e8('0x18')]));agents[_0x16ff09[_0x14e8('0x18')]][_0x14e8('0x2f')]=utils[_0x14e8('0x1a')]();agents[_0x16ff09[_0x14e8('0x18')]]['connectedlinenum']=_0x16ff09[_0x14e8('0x9')];agents[_0x16ff09['destuniqueid']][_0x14e8('0x1b')]=_0x16ff09[_0x14e8('0x1b')];agents[_0x16ff09[_0x14e8('0x18')]]['holdtime']=_0x16ff09[_0x14e8('0x25')];agents[_0x16ff09[_0x14e8('0x18')]]['lastevent']=_0x14e8('0x30');_[_0x14e8('0x28')](agents,function(_0x1f429a,_0x3a7aa7){if(_0x1f429a[_0x14e8('0x18')]!=_0x16ff09[_0x14e8('0x18')]&&_0x1f429a[_0x14e8('0x5')]==_0x16ff09[_0x14e8('0x5')]){_0x1f429a[_0x14e8('0x2d')]=0x0;_0x1f429a[_0x14e8('0x24')]=_0x16ff09[_0x14e8('0x25')];_0x1f429a[_0x14e8('0x1f')]=!![];_0x1f429a[_0x14e8('0x21')]=utils[_0x14e8('0x1a')]();_0x1f429a[_0x14e8('0xa')]='answered_elsewhere';_0x1f429a[_0x14e8('0x23')]='answered_elsewhere';_0x1f429a['answeredelsewheredestinationuniqueid']=_0x16ff09['destuniqueid'];_0x1f429a[_0x14e8('0x31')]=_0x16ff09['membername'];writeDB(_0x1f429a);}});}}catch(_0x46a3c4){utils[_0x14e8('0x1e')](util[_0x14e8('0x3')](_0x14e8('0x2e'),_0x16ff09[_0x14e8('0x5')]),_0x46a3c4);}};exports[_0x14e8('0xe')]=function(_0x125af5){try{if(!_[_0x14e8('0x32')](agents[_0x125af5[_0x14e8('0x18')]])){utils[_0x14e8('0x16')](util[_0x14e8('0x3')]('[%s][agents][agentcomplete]',_0x125af5[_0x14e8('0x5')]),_0x125af5);utils[_0x14e8('0x1c')](util[_0x14e8('0x3')](_0x14e8('0x33'),_0x125af5['uniqueid'],agents[_0x125af5[_0x14e8('0x18')]][_0x14e8('0x8')],_0x125af5['destuniqueid']));agents[_0x125af5['destuniqueid']][_0x14e8('0xe')]=!![];agents[_0x125af5['destuniqueid']]['agentcompleteAt']=utils[_0x14e8('0x1a')]();agents[_0x125af5[_0x14e8('0x18')]]['talktime']=utils[_0x14e8('0x34')](agents[_0x125af5[_0x14e8('0x18')]]['agentcompleteAt'],agents[_0x125af5[_0x14e8('0x18')]][_0x14e8('0x2f')]);agents[_0x125af5[_0x14e8('0x18')]][_0x14e8('0x23')]=_0x125af5[_0x14e8('0x23')];agents[_0x125af5[_0x14e8('0x18')]][_0x14e8('0xa')]=_0x14e8('0x35');writeDB(agents[_0x125af5[_0x14e8('0x18')]]);}}catch(_0x42180d){utils[_0x14e8('0x1e')](util[_0x14e8('0x3')](_0x14e8('0x36'),_0x125af5[_0x14e8('0x5')]),_0x42180d);}};exports[_0x14e8('0x37')]=function(_0x1f50bc){try{if(!_['isNil'](agents[_0x1f50bc[_0x14e8('0x38')]])){utils['debug'](util[_0x14e8('0x3')](_0x14e8('0x39'),_0x1f50bc[_0x14e8('0x5')]),_0x1f50bc);utils[_0x14e8('0x1c')](util['format']('[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s',_0x1f50bc['uniqueid'],agents[_0x1f50bc[_0x14e8('0x38')]]['membername'],agents[_0x1f50bc['transfereruniqueid']][_0x14e8('0x5')]));agents[_0x1f50bc[_0x14e8('0x38')]]['transfer']=!![];agents[_0x1f50bc[_0x14e8('0x38')]][_0x14e8('0x3a')]=_0x14e8('0x3b');agents[_0x1f50bc[_0x14e8('0x38')]]['transferexten']=_0x1f50bc['extension'];agents[_0x1f50bc[_0x14e8('0x38')]][_0x14e8('0x3c')]=agents[_0x1f50bc[_0x14e8('0x38')]][_0x14e8('0x5')];}}catch(_0x41b5ab){utils[_0x14e8('0x1e')](util['format'](_0x14e8('0x39'),_0x1f50bc[_0x14e8('0x5')]),_0x41b5ab);}};exports[_0x14e8('0x3d')]=function(_0xd5adc1){try{utils['debug'](util[_0x14e8('0x3')](_0x14e8('0x3e'),_0xd5adc1[_0x14e8('0x3f')]),_0xd5adc1);if(_0xd5adc1[_0x14e8('0x3f')]==_0xd5adc1['origtransfererlinkedid']){if(!_[_0x14e8('0x32')](agents[_0xd5adc1[_0x14e8('0x40')]])){utils[_0x14e8('0x1c')](util[_0x14e8('0x3')](_0x14e8('0x41'),_0xd5adc1[_0x14e8('0x3f')],agents[_0xd5adc1[_0x14e8('0x40')]][_0x14e8('0x8')]));agents[_0xd5adc1['secondtransfereruniqueid']]['transfer']=!![];agents[_0xd5adc1[_0x14e8('0x40')]][_0x14e8('0x3a')]=_0x14e8('0x42');agents[_0xd5adc1[_0x14e8('0x40')]][_0x14e8('0x43')]=_0xd5adc1['origtransfererexten'];agents[_0xd5adc1['secondtransfereruniqueid']]['transferuniqueid']=_0xd5adc1[_0x14e8('0x3f')];}if(_0xd5adc1[_0x14e8('0x44')]&&agents[_0xd5adc1[_0x14e8('0x44')]]){agents[_0xd5adc1['transfereeuniqueid']][_0x14e8('0x45')]=0x1;transfers[_0xd5adc1[_0x14e8('0x44')]]=_[_0x14e8('0x46')](agents[_0xd5adc1['transfereeuniqueid']]);transfers[_0xd5adc1[_0x14e8('0x44')]][_0x14e8('0x47')]=agents[_0xd5adc1[_0x14e8('0x40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\ No newline at end of file