Built motion from commit 0900f080.|2.5.45
[motion2.git] / server / services / xdr / queues.controller.js
index 2f4b192..7327d0d 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x3c90=['queueposition','queuecallerabandonAt','EXITWITHKEY','queuecallerexitAt','queuecallerleave','holdtime','diffTime','queuecallerjoinAt','count','connectedlinenum','agentconnect','assigned','accountcode','destaccountcode','lastAssignedTo','membername','agentcomplete','reason','transfer','TRANSFER','COMPLETEDBY','toUpperCase','blindtransfer','transfereeuniqueid','transfertype','BLIND','transferexten','transferuniqueid','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfererlinkedid','origtransfererexten','ATTENDEDTRANSFER','transfereelinkedid','clone','transfertargetuniqueid','calleridnum','calleridname','secondtransfereruniqueid','ATTENDED','secondtransfererexten','transfertargetlinkedid','mohtime','error','stack','musiconholdstart','musiconholdstartAt','format','QUEUE|%s|%s|%s|%s|%s|%s|%s','uniqueid','channel','queue','getVoiceQueueByName','then','type','request','CreateVoiceQueueReport','transfereduniqueid','assign','position','now','isNil','queuecallerleaveAt','queuecallerabandon','queuecallerexit','queuecallercomplete','queuecallercompleteAt','COMPLETEDBYAGENT','queuecallerenterreason','varset','variable','value','CONTINUE','queuecallerexitreason'];(function(_0x1cb1ed,_0xb6e89d){var _0x237b11=function(_0x342c86){while(--_0x342c86){_0x1cb1ed['push'](_0x1cb1ed['shift']());}};_0x237b11(++_0xb6e89d);}(_0x3c90,0x15c));var _0x03c9=function(_0x20648e,_0x403f2c){_0x20648e=_0x20648e-0x0;var _0x3d5658=_0x3c90[_0x20648e];return _0x3d5658;};'use strict';var _=require('lodash');var util=require('util');var utils=require('./utils');var queues={};function writeDB(_0x2d8a09){utils['info'](util[_0x03c9('0x0')](_0x03c9('0x1'),_0x2d8a09[_0x03c9('0x2')],_0x2d8a09[_0x03c9('0x3')],_0x2d8a09[_0x03c9('0x4')],_0x2d8a09['lastAssignedTo'],_0x2d8a09['calleridnum'],_0x2d8a09['accountcode'],_0x2d8a09['queuecallerexitreason']));if(_0x2d8a09[_0x03c9('0x4')]){utils[_0x03c9('0x5')](_0x2d8a09[_0x03c9('0x4')])[_0x03c9('0x6')](function(_0x5c0639){if(_0x5c0639){_0x2d8a09[_0x03c9('0x7')]=_0x5c0639[_0x03c9('0x7')];}utils[_0x03c9('0x8')]('CreateVoiceQueueReport',_0x2d8a09);});}else{utils['request'](_0x03c9('0x9'),_0x2d8a09);}if(_0x2d8a09[_0x03c9('0xa')]){delete queues[_0x2d8a09[_0x03c9('0xa')]];}else{delete queues[_0x2d8a09['uniqueid']];}}exports['queuecallerjoin']=function(_0x58d034){queues[_0x58d034['uniqueid']]=_[_0x03c9('0xb')](_0x58d034,{'originalposition':_0x58d034[_0x03c9('0xc')],'queuecallerjoinAt':utils[_0x03c9('0xd')](),'mohtime':0x0});};exports['hangup']=function(_0x1bc1e5){if(!_[_0x03c9('0xe')](queues[_0x1bc1e5[_0x03c9('0x2')]])){if(queues[_0x1bc1e5[_0x03c9('0x2')]][_0x03c9('0xf')]){if(!queues[_0x1bc1e5[_0x03c9('0x2')]][_0x03c9('0x10')]&&!queues[_0x1bc1e5[_0x03c9('0x2')]][_0x03c9('0x11')]){queues[_0x1bc1e5[_0x03c9('0x2')]][_0x03c9('0x12')]=!![];queues[_0x1bc1e5[_0x03c9('0x2')]][_0x03c9('0x13')]=utils[_0x03c9('0xd')]();queues[_0x1bc1e5['uniqueid']]['queuecallerexitreason']=_0x03c9('0x14');}writeDB(queues[_0x1bc1e5[_0x03c9('0x2')]]);}else{if(queues[_0x1bc1e5[_0x03c9('0x2')]]['transfereduniqueid']){queues[queues[_0x1bc1e5[_0x03c9('0x2')]][_0x03c9('0xa')]]=queues[_0x1bc1e5[_0x03c9('0x2')]];queues[queues[_0x1bc1e5[_0x03c9('0x2')]][_0x03c9('0xa')]][_0x03c9('0x15')]=0x2;delete queues[_0x1bc1e5[_0x03c9('0x2')]];}}}};exports[_0x03c9('0x16')]=function(_0x4d2835){if(!_[_0x03c9('0xe')](_0x4d2835[_0x03c9('0x17')]['queuestatus'])&&_0x4d2835[_0x03c9('0x18')]['toUpperCase']()!==_0x03c9('0x19')){if(!_[_0x03c9('0xe')](queues[_0x4d2835[_0x03c9('0x2')]])){queues[_0x4d2835['uniqueid']][_0x03c9('0x10')]=![];queues[_0x4d2835[_0x03c9('0x2')]]['queuecallerabandonAt']=null;queues[_0x4d2835[_0x03c9('0x2')]]['queuecallerexit']=!![];queues[_0x4d2835[_0x03c9('0x2')]]['queuecallerexitAt']=utils[_0x03c9('0xd')]();queues[_0x4d2835[_0x03c9('0x2')]][_0x03c9('0x1a')]=_0x4d2835['value']['toUpperCase']();writeDB(queues[_0x4d2835[_0x03c9('0x2')]]);}}else if(!_[_0x03c9('0xe')](_0x4d2835[_0x03c9('0x17')][_0x03c9('0x1b')])){if(!_[_0x03c9('0xe')](queues[_0x4d2835[_0x03c9('0x2')]])&&!queues[_0x4d2835[_0x03c9('0x2')]][_0x03c9('0x10')]){queues[_0x4d2835[_0x03c9('0x2')]][_0x03c9('0x10')]=![];queues[_0x4d2835[_0x03c9('0x2')]][_0x03c9('0x1c')]=null;queues[_0x4d2835[_0x03c9('0x2')]][_0x03c9('0x11')]=!![];queues[_0x4d2835['uniqueid']]['queuecallerexitAt']=utils[_0x03c9('0xd')]();queues[_0x4d2835['uniqueid']][_0x03c9('0x1a')]=_0x03c9('0x1d');}}};exports[_0x03c9('0x10')]=function(_0x458f9a){if(!_[_0x03c9('0xe')](queues[_0x458f9a[_0x03c9('0x2')]])){queues[_0x458f9a[_0x03c9('0x2')]][_0x03c9('0x11')]=![];queues[_0x458f9a[_0x03c9('0x2')]][_0x03c9('0x1e')]=null;queues[_0x458f9a[_0x03c9('0x2')]][_0x03c9('0x10')]=!![];queues[_0x458f9a['uniqueid']][_0x03c9('0x1c')]=utils['now']();queues[_0x458f9a[_0x03c9('0x2')]][_0x03c9('0x1a')]='ABANDONED';}};exports[_0x03c9('0x1f')]=function(_0x10d231){if(!_[_0x03c9('0xe')](queues[_0x10d231[_0x03c9('0x2')]])){queues[_0x10d231[_0x03c9('0x2')]][_0x03c9('0x1f')]=!![];queues[_0x10d231['uniqueid']][_0x03c9('0xf')]=utils[_0x03c9('0xd')]();queues[_0x10d231['uniqueid']][_0x03c9('0x20')]=utils[_0x03c9('0x21')](queues[_0x10d231['uniqueid']][_0x03c9('0xf')],queues[_0x10d231['uniqueid']][_0x03c9('0x22')]);queues[_0x10d231[_0x03c9('0x2')]]['position']=_0x10d231[_0x03c9('0xc')];queues[_0x10d231['uniqueid']][_0x03c9('0x23')]=_0x10d231[_0x03c9('0x23')];queues[_0x10d231[_0x03c9('0x2')]][_0x03c9('0x24')]=_0x10d231[_0x03c9('0x24')];queues[_0x10d231[_0x03c9('0x2')]]['connectedlinename']=_0x10d231['connectedlinename'];}};exports[_0x03c9('0x25')]=function(_0x86ee14){if(!_[_0x03c9('0xe')](queues[_0x86ee14['uniqueid']])){queues[_0x86ee14[_0x03c9('0x2')]]['queuecallerabandon']=![];queues[_0x86ee14[_0x03c9('0x2')]][_0x03c9('0x10')]=![];queues[_0x86ee14[_0x03c9('0x2')]]['queuecallerabandonAt']=null;queues[_0x86ee14[_0x03c9('0x2')]][_0x03c9('0x11')]=![];queues[_0x86ee14[_0x03c9('0x2')]][_0x03c9('0x1a')]=null;queues[_0x86ee14[_0x03c9('0x2')]][_0x03c9('0x1e')]=null;queues[_0x86ee14[_0x03c9('0x2')]][_0x03c9('0x26')]=!![];queues[_0x86ee14[_0x03c9('0x2')]][_0x03c9('0x27')]=_0x86ee14[_0x03c9('0x28')];queues[_0x86ee14[_0x03c9('0x2')]][_0x03c9('0x29')]=_0x86ee14[_0x03c9('0x2a')];}};exports[_0x03c9('0x2b')]=function(_0x1352d1){if(!_[_0x03c9('0xe')](queues[_0x1352d1[_0x03c9('0x2')]])){if(queues[_0x1352d1[_0x03c9('0x2')]][_0x03c9('0xf')]){queues[_0x1352d1[_0x03c9('0x2')]][_0x03c9('0x10')]=![];queues[_0x1352d1[_0x03c9('0x2')]][_0x03c9('0x10')]=![];queues[_0x1352d1[_0x03c9('0x2')]][_0x03c9('0x1c')]=null;queues[_0x1352d1[_0x03c9('0x2')]][_0x03c9('0x11')]=![];queues[_0x1352d1[_0x03c9('0x2')]][_0x03c9('0x1e')]=null;queues[_0x1352d1[_0x03c9('0x2')]][_0x03c9('0x26')]=!![];queues[_0x1352d1['uniqueid']][_0x03c9('0x29')]=_0x1352d1[_0x03c9('0x2a')];queues[_0x1352d1[_0x03c9('0x2')]]['queuecallercomplete']=!![];queues[_0x1352d1[_0x03c9('0x2')]][_0x03c9('0x13')]=utils[_0x03c9('0xd')]();if(_0x1352d1[_0x03c9('0x2c')]==_0x03c9('0x2d')){if(!queues[_0x1352d1['uniqueid']][_0x03c9('0x2d')]){queues[_0x1352d1['uniqueid']][_0x03c9('0x1a')]=_0x03c9('0x2e');}}else{queues[_0x1352d1['uniqueid']][_0x03c9('0x1a')]=_0x03c9('0x2f')+_0x1352d1[_0x03c9('0x2c')][_0x03c9('0x30')]();}writeDB(queues[_0x1352d1['uniqueid']]);}}};exports[_0x03c9('0x31')]=function(_0x2f5dca){if(!_[_0x03c9('0xe')](queues[_0x2f5dca[_0x03c9('0x32')]])){queues[_0x2f5dca[_0x03c9('0x32')]][_0x03c9('0x2d')]=!![];queues[_0x2f5dca[_0x03c9('0x32')]][_0x03c9('0x33')]=_0x03c9('0x34');queues[_0x2f5dca[_0x03c9('0x32')]][_0x03c9('0x35')]=_0x2f5dca['extension'];queues[_0x2f5dca['transfereeuniqueid']][_0x03c9('0x36')]=_0x2f5dca[_0x03c9('0x32')];queues[_0x2f5dca[_0x03c9('0x32')]][_0x03c9('0x1a')]='BLINDTRANSFER';}};exports[_0x03c9('0x37')]=function(_0xac5694){try{if(_0xac5694[_0x03c9('0x38')]==_0xac5694[_0x03c9('0x39')]){if(!_['isNil'](queues[_0xac5694['secondtransfererlinkedid']])){queues[_0xac5694[_0x03c9('0x3a')]][_0x03c9('0x2d')]=!![];queues[_0xac5694[_0x03c9('0x3a')]][_0x03c9('0x33')]='ATTENDED';queues[_0xac5694[_0x03c9('0x3a')]][_0x03c9('0x35')]=_0xac5694[_0x03c9('0x3b')];queues[_0xac5694['secondtransfererlinkedid']][_0x03c9('0x36')]=_0xac5694[_0x03c9('0x38')];queues[_0xac5694['secondtransfererlinkedid']][_0x03c9('0x1a')]=_0x03c9('0x3c');}if(!_[_0x03c9('0xe')](queues[_0xac5694['origtransfererlinkedid']])){if(_0xac5694[_0x03c9('0x3d')]&&queues[_0xac5694[_0x03c9('0x3d')]]){queues[_0xac5694[_0x03c9('0x3d')]]['queuecallerenterreason']=0x1;queues[_0xac5694[_0x03c9('0x32')]]=_[_0x03c9('0x3e')](queues[_0xac5694[_0x03c9('0x3d')]]);queues[_0xac5694['transfereeuniqueid']]['transfereduniqueid']=_0xac5694[_0x03c9('0x3f')];queues[_0xac5694[_0x03c9('0x32')]][_0x03c9('0x15')]=0x2;queues[_0xac5694[_0x03c9('0x32')]][_0x03c9('0x40')]=queues[_0xac5694['secondtransfererlinkedid']][_0x03c9('0x40')];queues[_0xac5694['transfereeuniqueid']][_0x03c9('0x41')]=queues[_0xac5694[_0x03c9('0x3a')]][_0x03c9('0x41')];queues[_0xac5694[_0x03c9('0x32')]][_0x03c9('0x22')]=utils[_0x03c9('0xd')]();queues[_0xac5694[_0x03c9('0x32')]][_0x03c9('0xf')]=utils[_0x03c9('0xd')]();queues[_0xac5694[_0x03c9('0x32')]][_0x03c9('0x20')]=0x0;queues[_0xac5694[_0x03c9('0x32')]]['mohtime']=0x0;}else{queues[_0xac5694[_0x03c9('0x39')]]['transfereduniqueid']=_0xac5694['secondtransfererlinkedid'];}}}else if(_0xac5694[_0x03c9('0x42')]==_0xac5694[_0x03c9('0x3a')]){if(!_[_0x03c9('0xe')](queues[_0xac5694[_0x03c9('0x39')]])){queues[_0xac5694[_0x03c9('0x39')]]['transfer']=!![];queues[_0xac5694['origtransfererlinkedid']][_0x03c9('0x33')]=_0x03c9('0x43');queues[_0xac5694[_0x03c9('0x39')]][_0x03c9('0x35')]=_0xac5694[_0x03c9('0x44')];queues[_0xac5694['origtransfererlinkedid']][_0x03c9('0x36')]=_0xac5694['secondtransfereruniqueid'];queues[_0xac5694[_0x03c9('0x39')]][_0x03c9('0x1a')]=_0x03c9('0x3c');}if(!_[_0x03c9('0xe')](queues[_0xac5694['secondtransfererlinkedid']])){if(_0xac5694[_0x03c9('0x45')]&&queues[_0xac5694[_0x03c9('0x45')]]){queues[_0xac5694[_0x03c9('0x45')]][_0x03c9('0x15')]=0x1;queues[_0xac5694[_0x03c9('0x3f')]]=_[_0x03c9('0x3e')](queues[_0xac5694[_0x03c9('0x45')]]);queues[_0xac5694[_0x03c9('0x3f')]][_0x03c9('0xa')]=_0xac5694[_0x03c9('0x3f')];queues[_0xac5694[_0x03c9('0x3f')]][_0x03c9('0x15')]=0x2;queues[_0xac5694[_0x03c9('0x3f')]][_0x03c9('0x40')]=queues[_0xac5694['origtransfererlinkedid']][_0x03c9('0x40')];queues[_0xac5694['transfertargetuniqueid']]['calleridname']=queues[_0xac5694['origtransfererlinkedid']][_0x03c9('0x41')];queues[_0xac5694[_0x03c9('0x3f')]][_0x03c9('0x22')]=utils[_0x03c9('0xd')]();queues[_0xac5694[_0x03c9('0x3f')]][_0x03c9('0xf')]=utils[_0x03c9('0xd')]();queues[_0xac5694[_0x03c9('0x3f')]][_0x03c9('0x20')]=0x0;queues[_0xac5694[_0x03c9('0x3f')]][_0x03c9('0x46')]=0x0;}else{queues[_0xac5694[_0x03c9('0x3a')]][_0x03c9('0xa')]=_0xac5694[_0x03c9('0x39')];}}}}catch(_0xfe3bea){utils[_0x03c9('0x47')](_0xfe3bea[_0x03c9('0x48')]);}};exports[_0x03c9('0x49')]=function(_0x43e1b2){if(!_[_0x03c9('0xe')](queues[_0x43e1b2[_0x03c9('0x2')]])){queues[_0x43e1b2['uniqueid']][_0x03c9('0x4a')]=utils['now']();}};exports['musiconholdstop']=function(_0x586933){if(!_['isNil'](queues[_0x586933['uniqueid']])){if(!_[_0x03c9('0xe')](queues[_0x586933[_0x03c9('0x2')]][_0x03c9('0x4a')])){queues[_0x586933[_0x03c9('0x2')]]['mohtime']+=utils[_0x03c9('0x21')](utils['now'](),queues[_0x586933['uniqueid']][_0x03c9('0x4a')]);delete queues[_0x586933[_0x03c9('0x2')]]['musiconholdstartAt'];}}};
\ No newline at end of file
+var _0xe4d9=['[%s][queues][agentconnect]','[%s][queues][agentconnect]\x20name:%s\x20agent:%s\x20accountcode:%s','membername','assigned','accountcode','agentcomplete','queuecallercomplete','reason','transfer','TRANSFER','COMPLETEDBY','[%s][queues][agentcomplete]\x20name:%s\x20agent:%s\x20queuecallerexitreason:%s','[%s][queues][agentcomplete]','transfereeuniqueid','[%s][queues][blindtransfer]','BLIND','transferexten','transferuniqueid','BLINDTRANSFER','[%s][queues][blindtransfer]\x20name:%s\x20transferuniqueid:%s\x20transferexten:%s\x20queuecallerexitreason:BLINDTRANSFER','extension','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfererlinkedid','origtransfererexten','transfertype','ATTENDED','ATTENDEDTRANSFER','transfereelinkedid','clone','transfertargetuniqueid','calleridname','queuecallerjoinAt','holdtime','mohtime','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s','secondtransfereruniqueid','[%s][queues][attendedtransfer]\x20name:%s\x20transferuniqueid:%s\x20transferexten:%s\x20queuecallerexitreason:ATTENDEDTRANSFER','secondtransfererexten','transfertargetlinkedid','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s\x20calleridnum:%s\x20calleridname:%s','musiconholdstart','[%s][queues][musiconholdstart]','musiconholdstartAt','[%s][queues][musiconholdstop]\x20name:%s\x20musiconholdstartAt:%s','musiconholdstop','[%s][queues][musiconholdstop]','[%s][queues][musiconholdstop]\x20name:%s\x20mohtime:%s','util','./utils','info','[%s][queues][writeDB]\x20channel:%s\x20queue:%s\x20lastAssignedTo:%s\x20calleridnum:%s\x20accountcode:%s\x20queuecallerexitreason:%s','channel','queue','lastAssignedTo','calleridnum','queuecallerexitreason','getVoiceQueueByName','then','type','request','CreateVoiceQueueReport','transfereduniqueid','uniqueid','queuecallerjoin','debug','format','position','now','error','[%s][queues][queuecallerjoin]','hangup','isNil','[%s][queues][hangup]','queuecallercompleteAt','[%s][queues][hangup]\x20name:%s\x20queuecallerexitreason:%s','[%s][queues][hangup]\x20name:%s\x20transfereduniqueid:%s','queuecallerenterreason','varset','variable','queuestatus','value','toUpperCase','CONTINUE','queuecallerabandon','queuecallerabandonAt','queuecallerexit','[%s][queues][varset]\x20name:%s\x20variable:queuestatus\x20value:%s\x20queuecallerexitreason:%s','queuecallerexitAt','EXITWITHKEY','[%s][queues][varset]\x20name:%s\x20variable:queueposition\x20value:%s\x20queuecallerexitreason:%s','name','[%s][queues][varset]','[%s][queues][queuecallerabandon]','ABANDONED','[%s][queues][queuecallerabandon]\x20name:%s\x20queuecallerexitreason:%s','queuecallerleave','[%s][queues][queuecallerleave]','[%s][queues][queuecallerleave]\x20name:%s\x20connectedlinenum:%s\x20connectedlinename:%s','connectedlinenum','diffTime','queuecallerleaveAt','count','connectedlinename','agentconnect'];(function(_0x158f01,_0x12af3e){var _0x5ef74e=function(_0x5e7adc){while(--_0x5e7adc){_0x158f01['push'](_0x158f01['shift']());}};_0x5ef74e(++_0x12af3e);}(_0xe4d9,0x9b));var _0x9e4d=function(_0x1c71f8,_0x52799e){_0x1c71f8=_0x1c71f8-0x0;var _0x49a0a3=_0xe4d9[_0x1c71f8];return _0x49a0a3;};'use strict';var _=require('lodash');var util=require(_0x9e4d('0x0'));var utils=require(_0x9e4d('0x1'));var queues={};function writeDB(_0x1fa328){utils[_0x9e4d('0x2')](util['format'](_0x9e4d('0x3'),_0x1fa328['uniqueid'],_0x1fa328[_0x9e4d('0x4')],_0x1fa328[_0x9e4d('0x5')],_0x1fa328[_0x9e4d('0x6')],_0x1fa328[_0x9e4d('0x7')],_0x1fa328['accountcode'],_0x1fa328[_0x9e4d('0x8')]));if(_0x1fa328[_0x9e4d('0x5')]){utils[_0x9e4d('0x9')](_0x1fa328[_0x9e4d('0x5')])[_0x9e4d('0xa')](function(_0x1e189a){if(_0x1e189a){_0x1fa328[_0x9e4d('0xb')]=_0x1e189a[_0x9e4d('0xb')];}utils[_0x9e4d('0xc')]('CreateVoiceQueueReport',_0x1fa328);});}else{utils['request'](_0x9e4d('0xd'),_0x1fa328);}if(_0x1fa328[_0x9e4d('0xe')]){delete queues[_0x1fa328[_0x9e4d('0xe')]];}else{delete queues[_0x1fa328[_0x9e4d('0xf')]];}}exports[_0x9e4d('0x10')]=function(_0x260a7c){try{utils[_0x9e4d('0x11')](util[_0x9e4d('0x12')]('[%s][queues][queuecallerjoin]',_0x260a7c[_0x9e4d('0xf')]),_0x260a7c);utils[_0x9e4d('0x2')](util[_0x9e4d('0x12')]('[%s][queues][queuecallerjoin]\x20name:%s\x20position:%s',_0x260a7c[_0x9e4d('0xf')],_0x260a7c[_0x9e4d('0x5')],_0x260a7c[_0x9e4d('0x13')]));queues[_0x260a7c[_0x9e4d('0xf')]]=_['assign'](_0x260a7c,{'originalposition':_0x260a7c[_0x9e4d('0x13')],'queuecallerjoinAt':utils[_0x9e4d('0x14')](),'mohtime':0x0});}catch(_0x1bae64){utils[_0x9e4d('0x15')](util[_0x9e4d('0x12')](_0x9e4d('0x16'),_0x260a7c[_0x9e4d('0xf')]),_0x1bae64);}};exports[_0x9e4d('0x17')]=function(_0x284ea9){try{if(!_[_0x9e4d('0x18')](queues[_0x284ea9[_0x9e4d('0xf')]])){utils[_0x9e4d('0x11')](util['format'](_0x9e4d('0x19'),_0x284ea9[_0x9e4d('0xf')]),_0x284ea9);if(queues[_0x284ea9[_0x9e4d('0xf')]]['queuecallerleaveAt']){if(!queues[_0x284ea9['uniqueid']]['queuecallerabandon']&&!queues[_0x284ea9['uniqueid']]['queuecallerexit']){queues[_0x284ea9[_0x9e4d('0xf')]]['queuecallercomplete']=!![];queues[_0x284ea9[_0x9e4d('0xf')]][_0x9e4d('0x1a')]=utils['now']();queues[_0x284ea9[_0x9e4d('0xf')]]['queuecallerexitreason']='COMPLETEDBYAGENT';}utils[_0x9e4d('0x2')](util[_0x9e4d('0x12')](_0x9e4d('0x1b'),_0x284ea9[_0x9e4d('0xf')],queues[_0x284ea9[_0x9e4d('0xf')]]['name'],queues[_0x284ea9['uniqueid']][_0x9e4d('0x8')]));writeDB(queues[_0x284ea9[_0x9e4d('0xf')]]);}else if(queues[_0x284ea9[_0x9e4d('0xf')]][_0x9e4d('0xe')]){utils[_0x9e4d('0x2')](util[_0x9e4d('0x12')](_0x9e4d('0x1c'),_0x284ea9[_0x9e4d('0xf')],queues[_0x284ea9[_0x9e4d('0xf')]]['name'],queues[_0x284ea9['uniqueid']][_0x9e4d('0xe')]));queues[queues[_0x284ea9['uniqueid']][_0x9e4d('0xe')]]=queues[_0x284ea9[_0x9e4d('0xf')]];queues[queues[_0x284ea9[_0x9e4d('0xf')]][_0x9e4d('0xe')]][_0x9e4d('0x1d')]=0x2;delete queues[_0x284ea9['uniqueid']];}}}catch(_0x1bb6b0){utils[_0x9e4d('0x15')](util[_0x9e4d('0x12')]('[%s][queues][hangup]',_0x284ea9[_0x9e4d('0xf')]),_0x1bb6b0);}};exports[_0x9e4d('0x1e')]=function(_0x1b784a){try{utils[_0x9e4d('0x11')](util[_0x9e4d('0x12')]('[%s][queues][varset]',_0x1b784a[_0x9e4d('0xf')]),_0x1b784a);if(!_[_0x9e4d('0x18')](_0x1b784a[_0x9e4d('0x1f')][_0x9e4d('0x20')])&&_0x1b784a[_0x9e4d('0x21')][_0x9e4d('0x22')]()!==_0x9e4d('0x23')){if(!_[_0x9e4d('0x18')](queues[_0x1b784a[_0x9e4d('0xf')]])){queues[_0x1b784a[_0x9e4d('0xf')]][_0x9e4d('0x24')]=![];queues[_0x1b784a[_0x9e4d('0xf')]][_0x9e4d('0x25')]=null;queues[_0x1b784a['uniqueid']][_0x9e4d('0x26')]=!![];queues[_0x1b784a['uniqueid']]['queuecallerexitAt']=utils['now']();queues[_0x1b784a[_0x9e4d('0xf')]][_0x9e4d('0x8')]=_0x1b784a[_0x9e4d('0x21')]['toUpperCase']();utils['info'](util[_0x9e4d('0x12')](_0x9e4d('0x27'),_0x1b784a[_0x9e4d('0xf')],queues[_0x1b784a['uniqueid']]['name'],_0x1b784a[_0x9e4d('0x21')],queues[_0x1b784a[_0x9e4d('0xf')]][_0x9e4d('0x8')]));writeDB(queues[_0x1b784a[_0x9e4d('0xf')]]);}}else if(!_[_0x9e4d('0x18')](_0x1b784a['variable']['queueposition'])){if(!_[_0x9e4d('0x18')](queues[_0x1b784a['uniqueid']])&&!queues[_0x1b784a['uniqueid']][_0x9e4d('0x24')]){queues[_0x1b784a[_0x9e4d('0xf')]][_0x9e4d('0x24')]=![];queues[_0x1b784a[_0x9e4d('0xf')]]['queuecallerabandonAt']=null;queues[_0x1b784a[_0x9e4d('0xf')]][_0x9e4d('0x26')]=!![];queues[_0x1b784a[_0x9e4d('0xf')]][_0x9e4d('0x28')]=utils[_0x9e4d('0x14')]();queues[_0x1b784a[_0x9e4d('0xf')]][_0x9e4d('0x8')]=_0x9e4d('0x29');utils[_0x9e4d('0x2')](util[_0x9e4d('0x12')](_0x9e4d('0x2a'),_0x1b784a[_0x9e4d('0xf')],queues[_0x1b784a[_0x9e4d('0xf')]][_0x9e4d('0x2b')],_0x1b784a[_0x9e4d('0x21')],queues[_0x1b784a[_0x9e4d('0xf')]]['queuecallerexitreason']));}}}catch(_0x2b4c04){utils[_0x9e4d('0x15')](util[_0x9e4d('0x12')](_0x9e4d('0x2c'),_0x1b784a[_0x9e4d('0xf')]),_0x2b4c04);}};exports[_0x9e4d('0x24')]=function(_0x2361af){try{if(!_[_0x9e4d('0x18')](queues[_0x2361af[_0x9e4d('0xf')]])){utils[_0x9e4d('0x11')](util[_0x9e4d('0x12')](_0x9e4d('0x2d'),_0x2361af[_0x9e4d('0xf')]),_0x2361af);queues[_0x2361af[_0x9e4d('0xf')]][_0x9e4d('0x26')]=![];queues[_0x2361af[_0x9e4d('0xf')]][_0x9e4d('0x28')]=null;queues[_0x2361af[_0x9e4d('0xf')]]['queuecallerabandon']=!![];queues[_0x2361af[_0x9e4d('0xf')]][_0x9e4d('0x25')]=utils[_0x9e4d('0x14')]();queues[_0x2361af[_0x9e4d('0xf')]]['queuecallerexitreason']=_0x9e4d('0x2e');utils[_0x9e4d('0x2')](util['format'](_0x9e4d('0x2f'),_0x2361af[_0x9e4d('0xf')],queues[_0x2361af['uniqueid']][_0x9e4d('0x2b')],queues[_0x2361af['uniqueid']]['queuecallerexitreason']));}}catch(_0x2bf154){utils[_0x9e4d('0x15')](util[_0x9e4d('0x12')](_0x9e4d('0x2d'),_0x2361af['uniqueid']),_0x2bf154);}};exports[_0x9e4d('0x30')]=function(_0x45dc0b){try{if(!_[_0x9e4d('0x18')](queues[_0x45dc0b['uniqueid']])){utils[_0x9e4d('0x11')](util[_0x9e4d('0x12')](_0x9e4d('0x31'),_0x45dc0b[_0x9e4d('0xf')]),_0x45dc0b);utils[_0x9e4d('0x2')](util[_0x9e4d('0x12')](_0x9e4d('0x32'),_0x45dc0b[_0x9e4d('0xf')],queues[_0x45dc0b[_0x9e4d('0xf')]][_0x9e4d('0x2b')],_0x45dc0b[_0x9e4d('0x33')],_0x45dc0b['connectedlinename']));queues[_0x45dc0b[_0x9e4d('0xf')]]['queuecallerleave']=!![];queues[_0x45dc0b[_0x9e4d('0xf')]]['queuecallerleaveAt']=utils[_0x9e4d('0x14')]();queues[_0x45dc0b[_0x9e4d('0xf')]]['holdtime']=utils[_0x9e4d('0x34')](queues[_0x45dc0b['uniqueid']][_0x9e4d('0x35')],queues[_0x45dc0b['uniqueid']]['queuecallerjoinAt']);queues[_0x45dc0b[_0x9e4d('0xf')]][_0x9e4d('0x13')]=_0x45dc0b[_0x9e4d('0x13')];queues[_0x45dc0b[_0x9e4d('0xf')]][_0x9e4d('0x36')]=_0x45dc0b[_0x9e4d('0x36')];queues[_0x45dc0b['uniqueid']][_0x9e4d('0x33')]=_0x45dc0b[_0x9e4d('0x33')];queues[_0x45dc0b['uniqueid']]['connectedlinename']=_0x45dc0b[_0x9e4d('0x37')];}}catch(_0x5ecf71){utils[_0x9e4d('0x15')](util[_0x9e4d('0x12')](_0x9e4d('0x31'),_0x45dc0b[_0x9e4d('0xf')]),_0x5ecf71);}};exports[_0x9e4d('0x38')]=function(_0x75cfcb){try{if(!_[_0x9e4d('0x18')](queues[_0x75cfcb['uniqueid']])){utils[_0x9e4d('0x11')](util[_0x9e4d('0x12')](_0x9e4d('0x39'),_0x75cfcb['uniqueid']),_0x75cfcb);utils[_0x9e4d('0x2')](util['format'](_0x9e4d('0x3a'),_0x75cfcb[_0x9e4d('0xf')],queues[_0x75cfcb[_0x9e4d('0xf')]][_0x9e4d('0x2b')],_0x75cfcb[_0x9e4d('0x3b')],_0x75cfcb['destaccountcode']));queues[_0x75cfcb[_0x9e4d('0xf')]]['queuecallerabandon']=![];queues[_0x75cfcb[_0x9e4d('0xf')]][_0x9e4d('0x24')]=![];queues[_0x75cfcb[_0x9e4d('0xf')]][_0x9e4d('0x25')]=null;queues[_0x75cfcb[_0x9e4d('0xf')]][_0x9e4d('0x26')]=![];queues[_0x75cfcb[_0x9e4d('0xf')]]['queuecallerexitreason']=null;queues[_0x75cfcb['uniqueid']]['queuecallerexitAt']=null;queues[_0x75cfcb[_0x9e4d('0xf')]][_0x9e4d('0x3c')]=!![];queues[_0x75cfcb[_0x9e4d('0xf')]][_0x9e4d('0x3d')]=_0x75cfcb['destaccountcode'];queues[_0x75cfcb[_0x9e4d('0xf')]]['lastAssignedTo']=_0x75cfcb[_0x9e4d('0x3b')];}}catch(_0x36c5aa){utils[_0x9e4d('0x15')](util[_0x9e4d('0x12')](_0x9e4d('0x39'),_0x75cfcb['uniqueid']),_0x36c5aa);}};exports[_0x9e4d('0x3e')]=function(_0x36784d){try{if(!_[_0x9e4d('0x18')](queues[_0x36784d[_0x9e4d('0xf')]])){if(queues[_0x36784d['uniqueid']]['queuecallerleaveAt']){utils[_0x9e4d('0x11')](util[_0x9e4d('0x12')]('[%s][queues][agentcomplete]',_0x36784d['uniqueid']),_0x36784d);queues[_0x36784d[_0x9e4d('0xf')]][_0x9e4d('0x24')]=![];queues[_0x36784d[_0x9e4d('0xf')]][_0x9e4d('0x24')]=![];queues[_0x36784d[_0x9e4d('0xf')]][_0x9e4d('0x25')]=null;queues[_0x36784d['uniqueid']][_0x9e4d('0x26')]=![];queues[_0x36784d[_0x9e4d('0xf')]][_0x9e4d('0x28')]=null;queues[_0x36784d[_0x9e4d('0xf')]][_0x9e4d('0x3c')]=!![];queues[_0x36784d[_0x9e4d('0xf')]][_0x9e4d('0x6')]=_0x36784d[_0x9e4d('0x3b')];queues[_0x36784d['uniqueid']][_0x9e4d('0x3f')]=!![];queues[_0x36784d[_0x9e4d('0xf')]]['queuecallercompleteAt']=utils['now']();if(_0x36784d[_0x9e4d('0x40')]==_0x9e4d('0x41')){if(!queues[_0x36784d[_0x9e4d('0xf')]]['transfer']){queues[_0x36784d['uniqueid']]['queuecallerexitreason']=_0x9e4d('0x42');}}else{queues[_0x36784d[_0x9e4d('0xf')]][_0x9e4d('0x8')]=_0x9e4d('0x43')+_0x36784d[_0x9e4d('0x40')][_0x9e4d('0x22')]();}utils[_0x9e4d('0x2')](util[_0x9e4d('0x12')](_0x9e4d('0x44'),_0x36784d['uniqueid'],queues[_0x36784d[_0x9e4d('0xf')]]['name'],_0x36784d[_0x9e4d('0x3b')],queues[_0x36784d[_0x9e4d('0xf')]][_0x9e4d('0x8')]));writeDB(queues[_0x36784d['uniqueid']]);}}}catch(_0x199b86){utils['error'](util[_0x9e4d('0x12')](_0x9e4d('0x45'),_0x36784d['uniqueid']),_0x199b86);}};exports['blindtransfer']=function(_0x5ada9c){try{if(!_[_0x9e4d('0x18')](queues[_0x5ada9c[_0x9e4d('0x46')]])){utils[_0x9e4d('0x11')](util[_0x9e4d('0x12')](_0x9e4d('0x47'),_0x5ada9c[_0x9e4d('0xf')]),_0x5ada9c);queues[_0x5ada9c[_0x9e4d('0x46')]][_0x9e4d('0x41')]=!![];queues[_0x5ada9c['transfereeuniqueid']]['transfertype']=_0x9e4d('0x48');queues[_0x5ada9c[_0x9e4d('0x46')]][_0x9e4d('0x49')]=_0x5ada9c['extension'];queues[_0x5ada9c['transfereeuniqueid']][_0x9e4d('0x4a')]=_0x5ada9c['transfereeuniqueid'];queues[_0x5ada9c[_0x9e4d('0x46')]][_0x9e4d('0x8')]=_0x9e4d('0x4b');utils[_0x9e4d('0x2')](util['format'](_0x9e4d('0x4c'),_0x5ada9c[_0x9e4d('0xf')],queues[_0x5ada9c['transfereeuniqueid']][_0x9e4d('0x2b')],_0x5ada9c[_0x9e4d('0x46')],_0x5ada9c[_0x9e4d('0x4d')]));}}catch(_0x5e11c9){utils[_0x9e4d('0x15')](util[_0x9e4d('0x12')](_0x9e4d('0x47'),_0x5ada9c[_0x9e4d('0xf')]),_0x5e11c9);}};exports[_0x9e4d('0x4e')]=function(_0x242fdf){try{utils['debug'](util[_0x9e4d('0x12')]('[%s][queues][attendedtransfer]',_0x242fdf[_0x9e4d('0x4f')]),_0x242fdf);if(_0x242fdf['origtransfereruniqueid']==_0x242fdf[_0x9e4d('0x50')]){if(!_[_0x9e4d('0x18')](queues[_0x242fdf[_0x9e4d('0x51')]])){utils['info'](util[_0x9e4d('0x12')]('[%s][queues][attendedtransfer]\x20name:%s\x20transferexten:%s\x20queuecallerexitreason:ATTENDEDTRANSFER',_0x242fdf[_0x9e4d('0x4f')],queues[_0x242fdf['secondtransfererlinkedid']][_0x9e4d('0x2b')],_0x242fdf[_0x9e4d('0x52')]));queues[_0x242fdf['secondtransfererlinkedid']][_0x9e4d('0x41')]=!![];queues[_0x242fdf[_0x9e4d('0x51')]][_0x9e4d('0x53')]=_0x9e4d('0x54');queues[_0x242fdf[_0x9e4d('0x51')]][_0x9e4d('0x49')]=_0x242fdf[_0x9e4d('0x52')];queues[_0x242fdf['secondtransfererlinkedid']][_0x9e4d('0x4a')]=_0x242fdf[_0x9e4d('0x4f')];queues[_0x242fdf['secondtransfererlinkedid']][_0x9e4d('0x8')]=_0x9e4d('0x55');}if(!_[_0x9e4d('0x18')](queues[_0x242fdf[_0x9e4d('0x50')]])){if(_0x242fdf[_0x9e4d('0x56')]&&queues[_0x242fdf[_0x9e4d('0x56')]]){queues[_0x242fdf[_0x9e4d('0x56')]][_0x9e4d('0x1d')]=0x1;queues[_0x242fdf[_0x9e4d('0x46')]]=_[_0x9e4d('0x57')](queues[_0x242fdf[_0x9e4d('0x56')]]);queues[_0x242fdf['transfereeuniqueid']][_0x9e4d('0xe')]=_0x242fdf[_0x9e4d('0x58')];queues[_0x242fdf['transfereeuniqueid']]['queuecallerenterreason']=0x2;queues[_0x242fdf[_0x9e4d('0x46')]]['calleridnum']=queues[_0x242fdf['secondtransfererlinkedid']][_0x9e4d('0x7')];queues[_0x242fdf['transfereeuniqueid']][_0x9e4d('0x59')]=queues[_0x242fdf[_0x9e4d('0x51')]][_0x9e4d('0x59')];queues[_0x242fdf['transfereeuniqueid']][_0x9e4d('0x5a')]=utils[_0x9e4d('0x14')]();queues[_0x242fdf[_0x9e4d('0x46')]][_0x9e4d('0x35')]=utils[_0x9e4d('0x14')]();queues[_0x242fdf[_0x9e4d('0x46')]][_0x9e4d('0x5b')]=0x0;queues[_0x242fdf[_0x9e4d('0x46')]][_0x9e4d('0x5c')]=0x0;utils[_0x9e4d('0x2')](util['format']('[%s][queues][attendedtransfer]\x20name:%s\x20calleridnum:%s\x20calleridname:%s',_0x242fdf['origtransfereruniqueid'],queues[_0x242fdf[_0x9e4d('0x46')]]['name'],queues[_0x242fdf[_0x9e4d('0x46')]][_0x9e4d('0x7')],queues[_0x242fdf[_0x9e4d('0x46')]][_0x9e4d('0x59')]));}else{utils['info'](util[_0x9e4d('0x12')](_0x9e4d('0x5d'),_0x242fdf['origtransfereruniqueid'],queues[_0x242fdf['origtransfererlinkedid']][_0x9e4d('0x2b')],_0x242fdf[_0x9e4d('0x51')]));queues[_0x242fdf['origtransfererlinkedid']][_0x9e4d('0xe')]=_0x242fdf['secondtransfererlinkedid'];}}}else if(_0x242fdf[_0x9e4d('0x5e')]==_0x242fdf['secondtransfererlinkedid']){if(!_[_0x9e4d('0x18')](queues[_0x242fdf[_0x9e4d('0x50')]])){utils[_0x9e4d('0x2')](util[_0x9e4d('0x12')](_0x9e4d('0x5f'),_0x242fdf[_0x9e4d('0x4f')],queues[_0x242fdf[_0x9e4d('0x50')]][_0x9e4d('0x2b')],_0x242fdf[_0x9e4d('0x5e')],_0x242fdf[_0x9e4d('0x60')]));queues[_0x242fdf[_0x9e4d('0x50')]][_0x9e4d('0x41')]=!![];queues[_0x242fdf[_0x9e4d('0x50')]][_0x9e4d('0x53')]='ATTENDED';queues[_0x242fdf[_0x9e4d('0x50')]][_0x9e4d('0x49')]=_0x242fdf[_0x9e4d('0x60')];queues[_0x242fdf[_0x9e4d('0x50')]][_0x9e4d('0x4a')]=_0x242fdf[_0x9e4d('0x5e')];queues[_0x242fdf[_0x9e4d('0x50')]][_0x9e4d('0x8')]=_0x9e4d('0x55');}if(!_['isNil'](queues[_0x242fdf[_0x9e4d('0x51')]])){if(_0x242fdf[_0x9e4d('0x61')]&&queues[_0x242fdf[_0x9e4d('0x61')]]){queues[_0x242fdf['transfertargetlinkedid']]['queuecallerenterreason']=0x1;queues[_0x242fdf[_0x9e4d('0x58')]]=_[_0x9e4d('0x57')](queues[_0x242fdf[_0x9e4d('0x61')]]);queues[_0x242fdf[_0x9e4d('0x58')]][_0x9e4d('0xe')]=_0x242fdf[_0x9e4d('0x58')];queues[_0x242fdf[_0x9e4d('0x58')]][_0x9e4d('0x1d')]=0x2;queues[_0x242fdf[_0x9e4d('0x58')]]['calleridnum']=queues[_0x242fdf[_0x9e4d('0x50')]]['calleridnum'];queues[_0x242fdf['transfertargetuniqueid']]['calleridname']=queues[_0x242fdf[_0x9e4d('0x50')]][_0x9e4d('0x59')];queues[_0x242fdf[_0x9e4d('0x58')]]['queuecallerjoinAt']=utils[_0x9e4d('0x14')]();queues[_0x242fdf[_0x9e4d('0x58')]]['queuecallerleaveAt']=utils['now']();queues[_0x242fdf['transfertargetuniqueid']]['holdtime']=0x0;queues[_0x242fdf[_0x9e4d('0x58')]][_0x9e4d('0x5c')]=0x0;utils[_0x9e4d('0x2')](util[_0x9e4d('0x12')](_0x9e4d('0x62'),_0x242fdf[_0x9e4d('0x4f')],queues[_0x242fdf[_0x9e4d('0x58')]][_0x9e4d('0x2b')],queues[_0x242fdf[_0x9e4d('0x58')]]['transfereduniqueid'],queues[_0x242fdf[_0x9e4d('0x58')]][_0x9e4d('0x7')],queues[_0x242fdf[_0x9e4d('0x58')]]['calleridname']));}else{utils[_0x9e4d('0x2')](util[_0x9e4d('0x12')](_0x9e4d('0x5d'),_0x242fdf[_0x9e4d('0x4f')],queues[_0x242fdf[_0x9e4d('0x51')]][_0x9e4d('0x2b')],_0x242fdf[_0x9e4d('0x50')]));queues[_0x242fdf[_0x9e4d('0x51')]][_0x9e4d('0xe')]=_0x242fdf[_0x9e4d('0x50')];}}}}catch(_0x22fb98){utils['error'](util['format']('[%s][queues][attendedtransfer]',_0x242fdf[_0x9e4d('0x4f')]),_0x22fb98);}};exports[_0x9e4d('0x63')]=function(_0x46a6f4){try{if(!_[_0x9e4d('0x18')](queues[_0x46a6f4['uniqueid']])){utils[_0x9e4d('0x11')](util[_0x9e4d('0x12')](_0x9e4d('0x64'),_0x46a6f4[_0x9e4d('0xf')]),_0x46a6f4);queues[_0x46a6f4[_0x9e4d('0xf')]][_0x9e4d('0x65')]=utils[_0x9e4d('0x14')]();utils[_0x9e4d('0x2')](util['format'](_0x9e4d('0x66'),_0x46a6f4[_0x9e4d('0xf')],queues[_0x46a6f4[_0x9e4d('0xf')]][_0x9e4d('0x2b')],queues[_0x46a6f4[_0x9e4d('0xf')]][_0x9e4d('0x65')]));}}catch(_0x2d8604){utils[_0x9e4d('0x15')](util[_0x9e4d('0x12')](_0x9e4d('0x64'),_0x46a6f4[_0x9e4d('0xf')]),_0x2d8604);}};exports[_0x9e4d('0x67')]=function(_0x217ec4){try{if(!_['isNil'](queues[_0x217ec4[_0x9e4d('0xf')]])){if(!_[_0x9e4d('0x18')](queues[_0x217ec4[_0x9e4d('0xf')]][_0x9e4d('0x65')])){utils[_0x9e4d('0x11')](util[_0x9e4d('0x12')](_0x9e4d('0x68'),_0x217ec4[_0x9e4d('0xf')]),_0x217ec4);queues[_0x217ec4['uniqueid']][_0x9e4d('0x5c')]+=utils[_0x9e4d('0x34')](utils['now'](),queues[_0x217ec4[_0x9e4d('0xf')]][_0x9e4d('0x65')]);utils[_0x9e4d('0x2')](util[_0x9e4d('0x12')](_0x9e4d('0x69'),_0x217ec4['uniqueid'],queues[_0x217ec4[_0x9e4d('0xf')]][_0x9e4d('0x2b')],queues[_0x217ec4[_0x9e4d('0xf')]][_0x9e4d('0x5c')]));delete queues[_0x217ec4[_0x9e4d('0xf')]][_0x9e4d('0x65')];}}}catch(_0x2505f3){utils['error'](util[_0x9e4d('0x12')](_0x9e4d('0x68'),_0x217ec4['uniqueid']),_0x2505f3);}};
\ No newline at end of file