X-Git-Url: http://repos.xcallymotion.com/?a=blobdiff_plain;f=server%2Fservices%2Fami%2Freport%2FvoiceQueueReport.js;h=ff157026c2868eaef9372c50f7075941e45d3786;hb=4baefdac9c37d4300115b8e539c5781a6d78e036;hp=64830f55d279a929dcf3210561e114cd9e9259d7;hpb=8cdeeda1196ee7d2ad7723378ea9a4f6c5d1e83a;p=motion2.git

diff --git a/server/services/ami/report/voiceQueueReport.js b/server/services/ami/report/voiceQueueReport.js
index 64830f5..ff15702 100644
--- a/server/services/ami/report/voiceQueueReport.js
+++ b/server/services/ami/report/voiceQueueReport.js
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold. 		           *
 // *                                                                       *
 // *************************************************************************
-var _0xe7e6=['waiting','queueStatusComplete','queuecallerexit','clearZombieChannels','enqueue','isNil','status','channel','message','No\x20such\x20channel','error','[%s][voiceQueueReport][checkChannel]','queueReports','[%s][voiceQueueReport][checkQueueReport]','inspect','[FullyBooted]\x20clear\x20realtime','clearQueueReport','emitVoiceQueueChannelRemove','clearqueuereport','emit','emitVoiceQueueChannelSave','[%s][voiceQueueReport][','uniqueid','voice:queue:%s','queue','voice_queue_channel:save','voice_queue_presence:save','debug',']\x20sending\x20voice_queue_channel:remove\x20event:','voice_queue_channel:remove','emitInboundVoiceQueueSummary','type','[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:','format','name','voice_queue:save','loopQueueShow','Action','queues','[voiceQueueReport][queues]','isRunning','queuestatus','actionid','catch','[voiceQueueReport][queuesummary]','createQueueSummaryReport','createReport','handleInboundQueueSummaryReport','compareToInboundQueue','assign','syncQueueStatusComplete','outbound','statusRequests','push','isNotNull','[voiceQueueReport][queuesummary]\x20event:','[voiceQueueReport][queuesummary]\x20name:%s','then','completeEvent','[voiceQueueReport][queuesummarycomplete]\x20event:','custom:queuesummarycomplete','[%s][voiceQueueReport][queuecallerjoin]','isUndefined','inbound','queuecallerjoinAt','YYYY-MM-DD\x20HH:mm:ss','position','count','routealias','info','keys','queuecallerjoin','last','queuecallercompleteAt','holdtime','originalposition','queuecallerabandon','queuecallerabandonAt','queuecallerexitreason','lastAssignedTo','connectedlinenum','connectedlinename','[%s][voiceQueueReport][queuecallerleave]','[%s][voiceQueueReport][agentconnect]','queuecallercomplete','COMPLETEDBYAGENT','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','[%s][voiceQueueReport][agentcomplete]','membername','queuecallerexitAt','transfer','reason','add','seconds','FORWARDTRANSFER','transfertype','FORWARD','transferexten','transferuniqueid','linkedid','COMPLETEDBY','toUpperCase','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s','[%s][voiceQueueReport][varset]','value','variable','CONTINUE','TIMEOUT','lastevent','timeout','queuecallerleaveAt','[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:','custom:timeout','queueposition','[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s','rtpaudioqos','rtpaudioqosjitterbridged','rtpaudioqosrtt','sipcallid','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberlastcall','memberrealtime','includes','handleHangup','length','sumHoldTime','diff','ATTENDEDTRANSFER','total','sumBillable','milliseconds','unmanaged','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:','custom:queuecallerunmanaged','abandoned','custom:queuecallerabandon','[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s','custom:voiceQueueReport','[%s][voiceQueueReport][handleHangup]','syncHangup','[%s][voiceQueueReport][hangup]','cause-txt','cause','transferid','[%s][voiceQueueReport][attendedtransfer]','transfereeuniqueid','secondtransfereruniqueid','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','origtransfereruniqueid','ATTENDED','transfertargetuniqueid','switch','origtransfererexten','syncBlindTransfer','BLIND','extension','[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','BlindTransfer','context','transfererchannel','[%s][voiceQueueReport][blindtransfer]','mohstarttime','[%s][voiceQueueReport][musiconholdstart]','[%s][voiceQueueReport][musiconholdstop]','[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s','mohtime','application','toLowerCase','set','applicationdata','appdata','CDR(routeAlias)','[%s][voiceQueueReport][newexten]\x20application:%s\x20appdata:%s','match','[%s][voiceQueueReport][newexten]','exports','moment','util','ioredis','../../../config/environment','../../../config/logger','../ami','../model/queueReport','../model/voiceQueueSummary','redis','defaults','localhost','prototype','tail','finally','sequence','realtime','agents','channels','queueChannels','voiceQueues','campaigns','summary','variables','queuesummary','bind','queuesummarycomplete','syncQueueSummaryComplete','queuemember','syncQueueMember','queuestatuscomplete','syncQueueCallerJoin','syncQueueCallerAbandon','queuecallerleave','syncQueueCallerLeave','agentcomplete','syncAgentComplete','agentconnect','syncAgentConnect','varset','syncVarSet','hangup','fullybooted','syncFullyBooted','syncMusicOnHoldStart','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','blindtransfer','loopQueueSummary','isEmpty','hasOwnProperty','originated','talking'];(function(_0x253842,_0x308126){var _0x2f98c4=function(_0x2de0ba){while(--_0x2de0ba){_0x253842['push'](_0x253842['shift']());}};_0x2f98c4(++_0x308126);}(_0xe7e6,0xb3));var _0x6e7e=function(_0x2831be,_0x1ca989){_0x2831be=_0x2831be-0x0;var _0xe6413e=_0xe7e6[_0x2831be];return _0xe6413e;};'use strict';var _=require('lodash');var moment=require(_0x6e7e('0x0'));var util=require(_0x6e7e('0x1'));var Redis=require(_0x6e7e('0x2'));var config=require(_0x6e7e('0x3'));var logger=require(_0x6e7e('0x4'))('ami');var ami=require(_0x6e7e('0x5'));var QueueReport=require(_0x6e7e('0x6'));var VoiceQueueSummary=require(_0x6e7e('0x7'));config[_0x6e7e('0x8')]=_[_0x6e7e('0x9')](config['redis'],{'host':_0x6e7e('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var Sequence=function(){};Sequence[_0x6e7e('0xb')]['enqueue']=function(_0x22ed60){this[_0x6e7e('0xc')]=this[_0x6e7e('0xc')]?this[_0x6e7e('0xc')][_0x6e7e('0xd')](_0x22ed60):_0x22ed60();};function VoiceQueueReport(_0x3b9b4f){this[_0x6e7e('0xe')]=new Sequence();this['queueReports']={};this[_0x6e7e('0xf')]=_0x3b9b4f;this[_0x6e7e('0x10')]=_0x3b9b4f[_0x6e7e('0x10')];this[_0x6e7e('0x11')]=_0x3b9b4f[_0x6e7e('0x12')];this[_0x6e7e('0x13')]=_0x3b9b4f[_0x6e7e('0x13')];this[_0x6e7e('0x14')]=_0x3b9b4f[_0x6e7e('0x14')];this[_0x6e7e('0x15')]=initializeSummary();this[_0x6e7e('0x16')]={};ami['on'](_0x6e7e('0x17'),this['syncQueueSummary'][_0x6e7e('0x18')](this));ami['on'](_0x6e7e('0x19'),this[_0x6e7e('0x1a')][_0x6e7e('0x18')](this));ami['on'](_0x6e7e('0x1b'),this[_0x6e7e('0x1c')][_0x6e7e('0x18')](this));ami['on'](_0x6e7e('0x1d'),this['syncQueueStatusComplete'][_0x6e7e('0x18')](this));ami['on']('queuecallerjoin',this[_0x6e7e('0x1e')][_0x6e7e('0x18')](this));ami['on']('queuecallerabandon',this[_0x6e7e('0x1f')][_0x6e7e('0x18')](this));ami['on'](_0x6e7e('0x20'),this[_0x6e7e('0x21')][_0x6e7e('0x18')](this));ami['on'](_0x6e7e('0x22'),this[_0x6e7e('0x23')]['bind'](this));ami['on'](_0x6e7e('0x24'),this[_0x6e7e('0x25')][_0x6e7e('0x18')](this));ami['on'](_0x6e7e('0x26'),this[_0x6e7e('0x27')][_0x6e7e('0x18')](this));ami['on'](_0x6e7e('0x28'),this['syncHangup'][_0x6e7e('0x18')](this));ami['on'](_0x6e7e('0x29'),this[_0x6e7e('0x2a')]['bind'](this));ami['on']('musiconholdstart',this[_0x6e7e('0x2b')][_0x6e7e('0x18')](this));ami['on']('musiconholdstop',this[_0x6e7e('0x2c')]['bind'](this));ami['on'](_0x6e7e('0x2d'),this[_0x6e7e('0x2e')][_0x6e7e('0x18')](this));ami['on'](_0x6e7e('0x2f'),this['syncBlindTransfer']['bind'](this));this[_0x6e7e('0x30')]();this['loopQueueShow']();}function clearChannels(_0x16ebc8){if(!_[_0x6e7e('0x31')](_0x16ebc8)){for(var _0x5f58b2 in _0x16ebc8){if(_0x16ebc8[_0x6e7e('0x32')](_0x5f58b2)){delete _0x16ebc8[_0x5f58b2];}}}}function clearCampaigns(_0xb2aeb9){if(!_['isEmpty'](_0xb2aeb9)){for(var _0x58faed in _0xb2aeb9){if(_0xb2aeb9[_0x6e7e('0x32')](_0x58faed)){_0xb2aeb9[_0x58faed][_0x6e7e('0x33')]=0x0;}}}}function clearVoiceQueues(_0x359d0b){if(!_[_0x6e7e('0x31')](_0x359d0b)){for(var _0x30ced4 in _0x359d0b){if(_0x359d0b[_0x6e7e('0x32')](_0x30ced4)){_0x359d0b[_0x30ced4]['originated']=0x0;_0x359d0b[_0x30ced4][_0x6e7e('0x34')]=0x0;_0x359d0b[_0x30ced4]['pTalking']=0x0;_0x359d0b[_0x30ced4][_0x6e7e('0x35')]=0x0;_0x359d0b[_0x30ced4][_0x6e7e('0x36')]=!![];}}}}function clearAgentBooked(_0x40d8fa){if(!_[_0x6e7e('0x31')](_0x40d8fa)){for(var _0x11bb5a in _0x40d8fa){if(_0x40d8fa[_0x6e7e('0x32')](_0x11bb5a)){_0x40d8fa[_0x11bb5a]['unlockRR']=!![];}}}}function initializeSummary(){return{'id':null,'completeEvent':null,'isRunning':![],'queues':{},'queuestatus':{},'statusRequests':0x0};}function hasCallerLeftTheQueue(_0x58b217){return _0x58b217[_0x6e7e('0x37')]||_0x58b217['queuecallerabandon']||_0x58b217['queuecallercomplete'];}VoiceQueueReport['prototype'][_0x6e7e('0x38')]=function(){var _0x286b12=this;for(var _0x2f98d0 in this[_0x6e7e('0x11')]){if(this[_0x6e7e('0x11')]['hasOwnProperty'](_0x2f98d0)&&!this['channels'][_0x2f98d0]['switch']){this[_0x6e7e('0xe')][_0x6e7e('0x39')](function(){if(!_[_0x6e7e('0x3a')](_0x286b12[_0x6e7e('0x11')][_0x2f98d0])){return ami['Action']({'action':_0x6e7e('0x3b'),'channel':_0x286b12[_0x6e7e('0x11')][_0x2f98d0][_0x6e7e('0x3c')]})['catch'](function(_0x4068fe){if(_0x4068fe[_0x6e7e('0x3d')]===_0x6e7e('0x3e')){setTimeout(function(){if(_0x286b12[_0x6e7e('0x11')][_0x2f98d0]){delete _0x286b12[_0x6e7e('0x11')][_0x2f98d0];logger[_0x6e7e('0x3f')](_0x6e7e('0x40'),_0x2f98d0,util['inspect'](_0x4068fe,{'showHidden':![],'depth':null}));}if(_0x286b12['queueReports'][_0x2f98d0]){delete _0x286b12[_0x6e7e('0x41')][_0x2f98d0];logger[_0x6e7e('0x3f')](_0x6e7e('0x42'),_0x2f98d0,util[_0x6e7e('0x43')](_0x4068fe,{'showHidden':![],'depth':null}));}if(_0x286b12[_0x6e7e('0x16')][_0x2f98d0]){delete _0x286b12['variables'][_0x2f98d0];logger['error']('[%s][voiceQueueReport][checkVariables]',_0x2f98d0,util[_0x6e7e('0x43')](_0x4068fe,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0x6e7e('0xb')]['syncFullyBooted']=function(){logger[_0x6e7e('0x3f')](_0x6e7e('0x44'));clearChannels(this[_0x6e7e('0x11')]);this['clearQueueReport'](this['queueReports']);clearAgentBooked(this[_0x6e7e('0x10')]);clearVoiceQueues(this['voiceQueues']);clearCampaigns(this[_0x6e7e('0x14')]);this['summary']=initializeSummary();};VoiceQueueReport[_0x6e7e('0xb')][_0x6e7e('0x45')]=function(_0xf0c9fd){var _0x4a5a40=this;if(!_['isEmpty'](_0xf0c9fd)){for(var _0x4c3772 in _0xf0c9fd){if(_0xf0c9fd[_0x6e7e('0x32')](_0x4c3772)){_0x4a5a40[_0x6e7e('0x46')](_0xf0c9fd[_0x4c3772],_0x6e7e('0x47'));delete _0xf0c9fd[_0x4c3772];}}}};VoiceQueueReport[_0x6e7e('0xb')]['emit']=function(_0xd22d03,_0x387eee,_0x2658d1){io['to'](_0xd22d03)[_0x6e7e('0x48')](_0x387eee,_0x2658d1);};VoiceQueueReport[_0x6e7e('0xb')][_0x6e7e('0x49')]=function(_0x3d178d,_0x28341f){logger['debug'](_0x6e7e('0x4a')+_0x28341f+']\x20sending\x20voice_queue_channel:save\x20event:',_0x3d178d[_0x6e7e('0x4b')],util[_0x6e7e('0x43')](_0x3d178d,{'showHidden':![],'depth':null}));this[_0x6e7e('0x48')](util['format'](_0x6e7e('0x4c'),_0x3d178d[_0x6e7e('0x4d')]),_0x6e7e('0x4e'),_0x3d178d);io[_0x6e7e('0x48')](_0x6e7e('0x4f'),_0x3d178d);};VoiceQueueReport[_0x6e7e('0xb')][_0x6e7e('0x46')]=function(_0x4777b8,_0x14d0a2){logger[_0x6e7e('0x50')](_0x6e7e('0x4a')+_0x14d0a2+_0x6e7e('0x51'),_0x4777b8['uniqueid'],util['inspect'](_0x4777b8,{'showHidden':![],'depth':null}));if(_0x4777b8['queuecallerexitreason']==='ATTENDEDTRANSFER'){return;}this[_0x6e7e('0x48')](util['format']('voice:queue:%s',_0x4777b8['queue']),_0x6e7e('0x52'),_0x4777b8);io[_0x6e7e('0x48')]('voice_queue_presence:remove',_0x4777b8);};VoiceQueueReport[_0x6e7e('0xb')][_0x6e7e('0x53')]=function(_0x2b0ddd){if(_0x2b0ddd[_0x6e7e('0x54')]==='inbound'){logger[_0x6e7e('0x50')](_0x6e7e('0x55'),util[_0x6e7e('0x43')](_0x2b0ddd,{'showHidden':![],'depth':null}));this[_0x6e7e('0x48')](util[_0x6e7e('0x56')](_0x6e7e('0x4c'),_0x2b0ddd[_0x6e7e('0x57')]),_0x6e7e('0x58'),_0x2b0ddd);}};VoiceQueueReport[_0x6e7e('0xb')]['isNotNull']=function(_0x38b01d){return _0x38b01d!==null&&!_['isUndefined'](_0x38b01d);};VoiceQueueReport['prototype'][_0x6e7e('0x59')]=function(){var _0x421298=this;setInterval(function(){_0x421298[_0x6e7e('0x38')]();ami[_0x6e7e('0x5a')]({'action':_0x6e7e('0x5b')})['catch'](function(_0x5d890f){logger[_0x6e7e('0x3f')](_0x6e7e('0x5c'),util[_0x6e7e('0x43')](_0x5d890f,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0x6e7e('0xb')]['loopQueueSummary']=function(){var _0x4d57dc=this;setInterval(function(){if(!_0x4d57dc[_0x6e7e('0x15')][_0x6e7e('0x5d')]){return ami[_0x6e7e('0x5a')]({'action':'queuesummary'})['then'](function(_0x2a4477){_0x4d57dc[_0x6e7e('0x15')]['id']=_0x2a4477['actionid'];_0x4d57dc[_0x6e7e('0x15')]['isRunning']=!![];_0x4d57dc[_0x6e7e('0x15')][_0x6e7e('0x5e')][_0x2a4477[_0x6e7e('0x5f')]]={};})[_0x6e7e('0x60')](function(_0xd57e42){logger['error'](_0x6e7e('0x61'),util[_0x6e7e('0x43')](_0xd57e42,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0x6e7e('0xb')][_0x6e7e('0x62')]=function(_0x4bb90e,_0x1e783a){var _0x5d714f;if(this[_0x6e7e('0x15')]&&this[_0x6e7e('0x15')]['queues']&&this['summary'][_0x6e7e('0x5b')][_0x4bb90e['name']]){_0x5d714f=this[_0x6e7e('0x15')][_0x6e7e('0x5b')][_0x4bb90e[_0x6e7e('0x57')]]['summaryEvent'];}var _0xbb25c3=new VoiceQueueSummary(_0x4bb90e);return _0xbb25c3[_0x6e7e('0x63')](_0x1e783a[_0x6e7e('0x10')],this[_0x6e7e('0x10')],_0x5d714f,this[_0x6e7e('0xf')][_0x6e7e('0x11')]);};VoiceQueueReport[_0x6e7e('0xb')][_0x6e7e('0x64')]=function(_0x28148d,_0x3d6c6b){var _0x4defa9=this[_0x6e7e('0x62')](_0x28148d,_0x3d6c6b);var _0x42b2e5=![];_0x42b2e5=_0x4defa9[_0x6e7e('0x65')](_0x28148d);if(_0x42b2e5){Object[_0x6e7e('0x66')](_0x28148d,_0x4defa9);this[_0x6e7e('0xf')]['voiceQueues'][_0x28148d[_0x6e7e('0x57')]]=_0x28148d;this[_0x6e7e('0x53')](_0x4defa9);}};VoiceQueueReport[_0x6e7e('0xb')][_0x6e7e('0x67')]=function(_0x423d6a){var _0x436014=null;var _0x325f65=this[_0x6e7e('0x15')]['id'];if(this['summary'][_0x6e7e('0x5e')][_0x325f65]){_0x436014=this[_0x6e7e('0x15')][_0x6e7e('0x5e')][_0x325f65][_0x423d6a[_0x6e7e('0x5f')]];}if(!_0x436014){this[_0x6e7e('0x15')]=initializeSummary();return;}var _0x36b6b9=this[_0x6e7e('0x13')][_0x436014[_0x6e7e('0x4d')]];if(_0x36b6b9[_0x6e7e('0x54')]==='inbound'){this['handleInboundQueueSummaryReport'](_0x36b6b9,_0x436014);}else if(_0x36b6b9['type']===_0x6e7e('0x68')){var _0x2666db=this[_0x6e7e('0x62')](_0x36b6b9,_0x436014);ami[_0x6e7e('0x48')]('custom:queuesummary',_0x2666db);}this['summary'][_0x6e7e('0x69')]-=0x1;var _0x943b5f=this[_0x6e7e('0x15')]['statusRequests']>0x0?!![]:![];if(!_0x943b5f){return this[_0x6e7e('0x1a')](this['summary']['completeEvent']);}};VoiceQueueReport[_0x6e7e('0xb')][_0x6e7e('0x1c')]=function(_0x3e9ef2){var _0x2abc3f=this[_0x6e7e('0x15')]['id'];if(this[_0x6e7e('0x15')][_0x6e7e('0x5e')][_0x2abc3f]&&this[_0x6e7e('0x15')][_0x6e7e('0x5e')][_0x2abc3f][_0x3e9ef2['actionid']]){this[_0x6e7e('0x15')][_0x6e7e('0x5e')][_0x2abc3f][_0x3e9ef2[_0x6e7e('0x5f')]][_0x6e7e('0x10')][_0x6e7e('0x6a')](_0x3e9ef2);}};VoiceQueueReport[_0x6e7e('0xb')]['syncQueueSummary']=function(_0x46c491){var _0x2b8606=this;try{if(this[_0x6e7e('0x6b')](_0x46c491)&&this[_0x6e7e('0x6b')](_0x46c491['queue'])){logger[_0x6e7e('0x50')](_0x6e7e('0x6c'),util[_0x6e7e('0x43')](_0x46c491,{'showHidden':![],'depth':null}));var _0x3387d1=this['voiceQueues'][_0x46c491[_0x6e7e('0x4d')]];if(_0x3387d1){logger[_0x6e7e('0x50')](_0x6e7e('0x6d'),_0x3387d1['name']);this[_0x6e7e('0x15')]['queues'][_0x3387d1[_0x6e7e('0x57')]]={'summaryEvent':_0x46c491};this['summary']['statusRequests']+=0x1;return ami[_0x6e7e('0x5a')]({'action':_0x6e7e('0x5e'),'queue':_0x3387d1[_0x6e7e('0x57')]})[_0x6e7e('0x6e')](function(_0x325593){if(!_0x2b8606[_0x6e7e('0x15')][_0x6e7e('0x5e')][_0x46c491[_0x6e7e('0x5f')]]){_0x2b8606[_0x6e7e('0x15')]['queuestatus'][_0x46c491['actionid']]={};}_0x2b8606[_0x6e7e('0x15')]['queuestatus'][_0x46c491[_0x6e7e('0x5f')]][_0x325593[_0x6e7e('0x5f')]]={'queue':_0x3387d1[_0x6e7e('0x57')],'agents':[]};})[_0x6e7e('0x60')](function(_0x2d7a54){throw _0x2d7a54;});}}}catch(_0x2f2c03){logger['error'](_0x6e7e('0x61'),util['inspect'](_0x2f2c03,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6e7e('0xb')]['syncQueueSummaryComplete']=function(_0x366ac9){if(this[_0x6e7e('0x15')][_0x6e7e('0x69')]>0x0){this[_0x6e7e('0x15')][_0x6e7e('0x6f')]=_0x366ac9;return;}logger[_0x6e7e('0x50')](_0x6e7e('0x70'),util[_0x6e7e('0x43')](_0x366ac9,{'showHidden':![],'depth':null}));this[_0x6e7e('0x15')]=initializeSummary();ami[_0x6e7e('0x48')](_0x6e7e('0x71'),{});};VoiceQueueReport[_0x6e7e('0xb')][_0x6e7e('0x1e')]=function(_0x220ec5){try{if(this[_0x6e7e('0x6b')](_0x220ec5)){logger[_0x6e7e('0x50')](_0x6e7e('0x72'),_0x220ec5[_0x6e7e('0x4b')],util[_0x6e7e('0x43')](_0x220ec5,{'showHidden':![],'depth':null}));if(_[_0x6e7e('0x73')](this[_0x6e7e('0x41')][_0x220ec5[_0x6e7e('0x4b')]])){this[_0x6e7e('0x41')][_0x220ec5[_0x6e7e('0x4b')]]=[];}if(_[_0x6e7e('0x73')](this[_0x6e7e('0x11')][_0x220ec5['uniqueid']])){this['channels'][_0x220ec5['uniqueid']]={};}var _0x5ca6a6=new QueueReport();_0x5ca6a6[_0x6e7e('0x4d')]=_0x220ec5[_0x6e7e('0x4d')];_0x5ca6a6[_0x6e7e('0x54')]=this[_0x6e7e('0x13')][_0x5ca6a6[_0x6e7e('0x4d')]]&&this['voiceQueues'][_0x5ca6a6['queue']][_0x6e7e('0x54')]?this[_0x6e7e('0x13')][_0x5ca6a6['queue']]['type']||'inbound':_0x6e7e('0x74');_0x5ca6a6[_0x6e7e('0x75')]=moment()[_0x6e7e('0x56')](_0x6e7e('0x76'));_0x5ca6a6[_0x6e7e('0x77')]=_0x220ec5['position'];_0x5ca6a6['count']=_0x220ec5[_0x6e7e('0x78')];_0x5ca6a6['uniqueid']=_0x220ec5[_0x6e7e('0x4b')];_0x5ca6a6[_0x6e7e('0x79')]=this[_0x6e7e('0x11')][_0x220ec5[_0x6e7e('0x4b')]][_0x6e7e('0x79')];logger[_0x6e7e('0x7a')]('[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s',_0x5ca6a6['queue'],_0x5ca6a6[_0x6e7e('0x54')]);Object[_0x6e7e('0x66')](_0x5ca6a6,_['pick'](_0x220ec5,_[_0x6e7e('0x7b')](_0x5ca6a6)));this[_0x6e7e('0x41')][_0x220ec5['uniqueid']]['push'](_0x5ca6a6);this[_0x6e7e('0x11')][_0x220ec5[_0x6e7e('0x4b')]]=_0x5ca6a6;this['emitVoiceQueueChannelSave'](_0x5ca6a6,_0x6e7e('0x7c'));}}catch(_0x5ac7db){logger[_0x6e7e('0x3f')](_0x6e7e('0x72'),_0x220ec5[_0x6e7e('0x4b')],util['inspect'](_0x5ac7db,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x6e7e('0x1f')]=function(_0x5a23fd){try{if(this[_0x6e7e('0x6b')](_0x5a23fd)){logger['debug']('[%s][voiceQueueReport][queuecallerabandon]',_0x5a23fd[_0x6e7e('0x4b')],util[_0x6e7e('0x43')](_0x5a23fd,{'showHidden':![],'depth':null}));if(this[_0x6e7e('0x41')][_0x5a23fd['uniqueid']]){var _0xe76d3b=_[_0x6e7e('0x7d')](this[_0x6e7e('0x41')][_0x5a23fd[_0x6e7e('0x4b')]]);_0xe76d3b['queuecallercomplete']=![];_0xe76d3b[_0x6e7e('0x7e')]=null;_0xe76d3b[_0x6e7e('0x7f')]=_0x5a23fd[_0x6e7e('0x7f')];_0xe76d3b[_0x6e7e('0x80')]=_0x5a23fd[_0x6e7e('0x80')];_0xe76d3b[_0x6e7e('0x81')]=!![];_0xe76d3b[_0x6e7e('0x82')]=moment()['format'](_0x6e7e('0x76'));_0xe76d3b[_0x6e7e('0x83')]='ABANDONED';_0xe76d3b[_0x6e7e('0x84')]=null;logger['info']('[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s',_0xe76d3b[_0x6e7e('0x4d')],_0xe76d3b[_0x6e7e('0x54')]);this[_0x6e7e('0x11')][_0x5a23fd['uniqueid']]=_0xe76d3b;this[_0x6e7e('0x46')](_0xe76d3b,'queuecallerabandon');}}}catch(_0x4357c9){logger[_0x6e7e('0x3f')]('[%s][voiceQueueReport][queuecallerabandon]',_0x5a23fd[_0x6e7e('0x4b')],util[_0x6e7e('0x43')](_0x4357c9,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x6e7e('0x21')]=function(_0xc0f5){try{if(this[_0x6e7e('0x6b')](_0xc0f5)){logger['debug']('[%s][voiceQueueReport][queuecallerleave]',_0xc0f5[_0x6e7e('0x4b')],util[_0x6e7e('0x43')](_0xc0f5,{'showHidden':![],'depth':null}));if(this[_0x6e7e('0x41')][_0xc0f5[_0x6e7e('0x4b')]]){var _0x4725d5=_['last'](this['queueReports'][_0xc0f5[_0x6e7e('0x4b')]]);_0x4725d5['queuecallerleaveAt']=moment()[_0x6e7e('0x56')]('YYYY-MM-DD\x20HH:mm:ss');_0x4725d5['connectedlinenum']=_0xc0f5[_0x6e7e('0x85')];_0x4725d5['connectedlinename']=_0xc0f5[_0x6e7e('0x86')];logger[_0x6e7e('0x7a')]('[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s',_0x4725d5['queue'],_0x4725d5[_0x6e7e('0x54')],_0xc0f5['connectedlinenum'],_0xc0f5[_0x6e7e('0x86')]);this[_0x6e7e('0x11')][_0xc0f5[_0x6e7e('0x4b')]]=_0x4725d5;this[_0x6e7e('0x49')](_0x4725d5,_0x6e7e('0x20'));}}}catch(_0x62b8dc){logger[_0x6e7e('0x3f')](_0x6e7e('0x87'),_0xc0f5[_0x6e7e('0x4b')],util['inspect'](_0x62b8dc,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6e7e('0xb')][_0x6e7e('0x25')]=function(_0xc8e77){try{if(this['isNotNull'](_0xc8e77)){logger[_0x6e7e('0x50')](_0x6e7e('0x88'),_0xc8e77[_0x6e7e('0x4b')],util['inspect'](_0xc8e77,{'showHidden':![],'depth':null}));if(this[_0x6e7e('0x41')][_0xc8e77[_0x6e7e('0x4b')]]){var _0x27adeb=_[_0x6e7e('0x7d')](this[_0x6e7e('0x41')][_0xc8e77['uniqueid']]);_0x27adeb[_0x6e7e('0x89')]=!![];_0x27adeb['queuecallerexitreason']=_0x6e7e('0x8a');logger['info'](_0x6e7e('0x8b'),_0x27adeb[_0x6e7e('0x4d')],_0x27adeb['type']);}}}catch(_0x3e1ddd){logger[_0x6e7e('0x3f')]('[%s][voiceQueueReport][agentconnect]',_0xc8e77[_0x6e7e('0x4b')],util['inspect'](_0x3e1ddd,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6e7e('0xb')]['syncAgentComplete']=function(_0x551880){try{if(this[_0x6e7e('0x6b')](_0x551880)){logger[_0x6e7e('0x50')](_0x6e7e('0x8c'),_0x551880[_0x6e7e('0x4b')],util[_0x6e7e('0x43')](_0x551880,{'showHidden':![],'depth':null}));if(this[_0x6e7e('0x41')][_0x551880[_0x6e7e('0x4b')]]){var _0x4284b2=_['last'](this[_0x6e7e('0x41')][_0x551880[_0x6e7e('0x4b')]]);_0x4284b2[_0x6e7e('0x81')]=![];_0x4284b2[_0x6e7e('0x82')]=null;_0x4284b2['assigned']=!![];_0x4284b2[_0x6e7e('0x84')]=_0x551880[_0x6e7e('0x8d')];_0x4284b2['holdtime']=_0x551880[_0x6e7e('0x7f')];_0x4284b2['queuecallercomplete']=!![];_0x4284b2[_0x6e7e('0x37')]=![];_0x4284b2[_0x6e7e('0x8e')]=null;if(!_0x4284b2[_0x6e7e('0x8f')]){if(_0x551880[_0x6e7e('0x90')]==_0x6e7e('0x8f')){_0x4284b2['queuecallerexitreason']='COMPLETED';logger[_0x6e7e('0x7a')]('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED',_0x4284b2['queue'],_0x4284b2[_0x6e7e('0x54')]);}else{if(_['startsWith'](_0x551880[_0x6e7e('0x3c')]['toLowerCase'](),'local/')){if(this[_0x6e7e('0x41')][_0x551880['linkedid']]){var _0x114715=_[_0x6e7e('0x7d')](this['queueReports'][_0x551880['linkedid']]);_0x114715[_0x6e7e('0x89')]=![];_0x114715[_0x6e7e('0x37')]=!![];_0x114715['queuecallerexitAt']=moment(_0x4284b2['queuecallerjoinAt'])[_0x6e7e('0x91')](_0x551880['holdtime'],_0x6e7e('0x92'))[_0x6e7e('0x56')](_0x6e7e('0x76'));_0x114715[_0x6e7e('0x83')]=_0x6e7e('0x93');_0x114715[_0x6e7e('0x8f')]=!![];_0x114715[_0x6e7e('0x94')]=_0x6e7e('0x95');_0x114715[_0x6e7e('0x96')]=_0x551880['destexten'];_0x114715[_0x6e7e('0x97')]=_0x551880[_0x6e7e('0x4b')];logger[_0x6e7e('0x7a')]('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER',_0x114715[_0x6e7e('0x4d')],_0x114715[_0x6e7e('0x54')]);var _0x6e031a=this[_0x6e7e('0x41')][_0x551880['linkedid']];this['queueReports'][_0x551880[_0x6e7e('0x98')]]=this['queueReports'][_0x551880[_0x6e7e('0x4b')]];this[_0x6e7e('0x41')][_0x551880[_0x6e7e('0x4b')]]=_0x6e031a;}}else{_0x4284b2[_0x6e7e('0x83')]=_0x6e7e('0x99')+_0x551880[_0x6e7e('0x90')][_0x6e7e('0x9a')]();logger[_0x6e7e('0x7a')](_0x6e7e('0x9b'),_0x4284b2[_0x6e7e('0x4d')],_0x4284b2[_0x6e7e('0x54')],_0x4284b2[_0x6e7e('0x83')]);}}}this[_0x6e7e('0x11')][_0x551880[_0x6e7e('0x4b')]]=_0x4284b2;}}}catch(_0xd9db82){logger[_0x6e7e('0x3f')](_0x6e7e('0x8c'),_0x551880[_0x6e7e('0x4b')],util[_0x6e7e('0x43')](_0xd9db82,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6e7e('0xb')][_0x6e7e('0x27')]=function(_0x4339ff){try{if(this[_0x6e7e('0x6b')](_0x4339ff)){logger[_0x6e7e('0x50')](_0x6e7e('0x9c'),_0x4339ff[_0x6e7e('0x4b')],util['inspect'](_0x4339ff,{'showHidden':![],'depth':null}));this['addVariable'](_0x4339ff['uniqueid'],_['keys'](_0x4339ff['variable'])[0x0],_0x4339ff[_0x6e7e('0x9d')]);if(this[_0x6e7e('0x41')][_0x4339ff[_0x6e7e('0x4b')]]){var _0x5cb084=_[_0x6e7e('0x7d')](this[_0x6e7e('0x41')][_0x4339ff[_0x6e7e('0x4b')]]);if(_0x5cb084){if(this['isNotNull'](_0x4339ff[_0x6e7e('0x9e')])&&this[_0x6e7e('0x6b')](_0x4339ff[_0x6e7e('0x9e')][_0x6e7e('0x5e')])){switch(_0x4339ff[_0x6e7e('0x9d')]){case _0x6e7e('0x9f'):_0x5cb084[_0x6e7e('0x37')]=![];_0x5cb084[_0x6e7e('0x8e')]=null;break;case _0x6e7e('0xa0'):_0x5cb084[_0x6e7e('0xa1')]=_0x6e7e('0xa2');_0x5cb084[_0x6e7e('0x37')]=!![];_0x5cb084[_0x6e7e('0x8e')]=moment()[_0x6e7e('0x56')](_0x6e7e('0x76'));_0x5cb084[_0x6e7e('0xa3')]=moment()[_0x6e7e('0x56')]('YYYY-MM-DD\x20HH:mm:ss');logger[_0x6e7e('0x50')](_0x6e7e('0xa4'),_0x4339ff[_0x6e7e('0x4b')],util[_0x6e7e('0x43')](_0x5cb084,{'showHidden':![],'depth':null}));ami['emit'](_0x6e7e('0xa5'),_0x5cb084);break;default:_0x5cb084[_0x6e7e('0x37')]=!![];_0x5cb084['queuecallerexitAt']=moment()[_0x6e7e('0x56')](_0x6e7e('0x76'));_0x5cb084[_0x6e7e('0xa3')]=moment()[_0x6e7e('0x56')](_0x6e7e('0x76'));}_0x5cb084[_0x6e7e('0x81')]=![];_0x5cb084[_0x6e7e('0x82')]=null;_0x5cb084[_0x6e7e('0x83')]=_0x4339ff[_0x6e7e('0x9d')];this[_0x6e7e('0x11')][_0x4339ff['uniqueid']]=_0x5cb084;this[_0x6e7e('0x46')](_0x5cb084,_0x6e7e('0x26'));}else if(this['isNotNull'](_0x4339ff[_0x6e7e('0x9e')])&&this['isNotNull'](_0x4339ff[_0x6e7e('0x9e')][_0x6e7e('0xa6')])){if(!_0x5cb084['queuecallerabandon']){_0x5cb084[_0x6e7e('0x37')]=!![];_0x5cb084[_0x6e7e('0x8e')]=moment()[_0x6e7e('0x56')](_0x6e7e('0x76'));_0x5cb084[_0x6e7e('0x83')]='EXITWITHKEY';_0x5cb084[_0x6e7e('0xa3')]=moment()[_0x6e7e('0x56')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x6e7e('0x11')][_0x4339ff[_0x6e7e('0x4b')]]=_0x5cb084;}}logger['info'](_0x6e7e('0xa7'),_0x4339ff[_0x6e7e('0x4b')],_0x5cb084[_0x6e7e('0x4d')],_0x5cb084[_0x6e7e('0x54')],_['keys'](_0x4339ff['variable'])[0x0],_0x4339ff[_0x6e7e('0x9d')]);_0x5cb084[_0x6e7e('0x16')]=this[_0x6e7e('0x16')][_0x4339ff['uniqueid']];}}}}catch(_0x447431){logger[_0x6e7e('0x3f')](_0x6e7e('0x9c'),_0x4339ff[_0x6e7e('0x4b')],util[_0x6e7e('0x43')](_0x447431,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6e7e('0xb')]['addVariable']=function(_0x169c53,_0x3c6296,_0x4596dc){var _0x344228=[_0x6e7e('0xa8'),'rtpaudioqosbridged','rtpaudioqosjitter',_0x6e7e('0xa9'),'rtpaudioqosloss','rtpaudioqoslossbridged',_0x6e7e('0xaa'),'rtpaudioqosrttbridged',_0x6e7e('0xab'),'sipuri',_0x6e7e('0xac'),_0x6e7e('0xad'),_0x6e7e('0xae'),_0x6e7e('0xaf'),'memberinterface',_0x6e7e('0xb0'),_0x6e7e('0x8d'),'memberpenalty',_0x6e7e('0xb1')];if(!_[_0x6e7e('0x3a')](_0x3c6296)&&!_[_0x6e7e('0xb2')](_0x344228,_0x3c6296)){if(_[_0x6e7e('0x73')](this[_0x6e7e('0x16')][_0x169c53])){this[_0x6e7e('0x16')][_0x169c53]={};}this[_0x6e7e('0x16')][_0x169c53][_0x3c6296]=_0x4596dc;}};VoiceQueueReport[_0x6e7e('0xb')][_0x6e7e('0xb3')]=function(_0x2fb531,_0x50f580,_0x77a13e){try{var _0x3d6848={};if(this[_0x6e7e('0x41')][_0x2fb531]){for(var _0x44e246=0x0;_0x44e246<this['queueReports'][_0x2fb531][_0x6e7e('0xb4')];_0x44e246+=0x1){_0x3d6848=this['queueReports'][_0x2fb531][_0x44e246];var _0x16e4e7=this[_0x6e7e('0x13')][_0x3d6848[_0x6e7e('0x4d')]];if(_0x16e4e7){_0x16e4e7[_0x6e7e('0xb5')]+=moment(_0x3d6848['queuecallerleaveAt'])[_0x6e7e('0xb6')](_0x3d6848[_0x6e7e('0x75')],_0x6e7e('0x92'))||0x0;if(_0x77a13e&&_0x3d6848['queuecallerexitreason']===_0x6e7e('0xb7')){_0x3d6848[_0x6e7e('0x83')]=_0x6e7e('0x8a');}if(_0x44e246===this['queueReports'][_0x2fb531]['length']-0x1){_0x16e4e7['sumDuration']+=moment()['milliseconds'](0x0)[_0x6e7e('0xb6')](_0x3d6848[_0x6e7e('0x75')],_0x6e7e('0x92'));if(hasCallerLeftTheQueue(_0x3d6848)&&_0x3d6848['queuecallerexitreason']!==_0x6e7e('0xb7')){_0x16e4e7[_0x6e7e('0xb8')]+=0x1;}if(_0x3d6848[_0x6e7e('0x89')]){_0x16e4e7['answered']+=0x1;_0x16e4e7[_0x6e7e('0xb9')]+=moment()[_0x6e7e('0xba')](0x0)[_0x6e7e('0xb6')](_0x3d6848[_0x6e7e('0xa3')],_0x6e7e('0x92'));_0x3d6848['queuecallercompleteAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x3d6848[_0x6e7e('0x37')]=![];_0x3d6848[_0x6e7e('0x8e')]=null;}if(_0x3d6848[_0x6e7e('0x37')]&&_0x3d6848[_0x6e7e('0x8f')]!=!![]){_0x16e4e7[_0x6e7e('0xbb')]+=0x1;_0x3d6848['lastevent']='unmanaged';logger['debug'](_0x6e7e('0xbc'),_0x2fb531,util[_0x6e7e('0x43')](_0x3d6848,{'showHidden':![],'depth':null}));ami['emit'](_0x6e7e('0xbd'),_0x3d6848);}if(_0x3d6848['queuecallerabandon']){_0x16e4e7[_0x6e7e('0xbe')]+=0x1;_0x3d6848[_0x6e7e('0xa1')]=_0x6e7e('0xbe');logger[_0x6e7e('0x50')]('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:',_0x2fb531,util[_0x6e7e('0x43')](_0x3d6848,{'showHidden':![],'depth':null}));ami[_0x6e7e('0x48')](_0x6e7e('0xbf'),_0x3d6848);}}else{_0x16e4e7['sumDuration']+=_0x16e4e7[_0x6e7e('0xb5')];}logger[_0x6e7e('0x7a')](_0x6e7e('0xc0'),_0x2fb531,_0x3d6848[_0x6e7e('0x4d')],_0x3d6848[_0x6e7e('0x54')],_0x50f580);this[_0x6e7e('0x11')][_0x2fb531]=_0x3d6848;Object[_0x6e7e('0x66')](this[_0x6e7e('0x13')][_0x3d6848[_0x6e7e('0x4d')]],_0x16e4e7);if(_0x3d6848[_0x6e7e('0xa3')]){this[_0x6e7e('0x46')](_0x3d6848,_0x6e7e('0x28'));}}}logger[_0x6e7e('0x50')]('[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:',_0x2fb531,util[_0x6e7e('0x43')](this[_0x6e7e('0x41')][_0x2fb531],{'showHidden':![],'depth':null}));if(hasCallerLeftTheQueue(_0x3d6848)&&_0x3d6848['queuecallerexitreason']!==_0x6e7e('0xb7')){ami[_0x6e7e('0x48')](_0x6e7e('0xc1'),this[_0x6e7e('0x41')][_0x2fb531]);if(this[_0x6e7e('0x41')][_0x2fb531]){delete this[_0x6e7e('0x41')][_0x2fb531];}if(this[_0x6e7e('0x11')][_0x2fb531]){delete this['channels'][_0x2fb531];}if(this[_0x6e7e('0x16')][_0x2fb531]){delete this[_0x6e7e('0x16')][_0x2fb531];}}}}catch(_0x4aac31){logger[_0x6e7e('0x3f')](_0x6e7e('0xc2'),_0x2fb531,util['inspect'](_0x4aac31,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x6e7e('0xc3')]=function(_0x591634){try{if(this[_0x6e7e('0x6b')](_0x591634)){logger[_0x6e7e('0x50')](_0x6e7e('0xc4'),_0x591634[_0x6e7e('0x4b')],util[_0x6e7e('0x43')](_0x591634,{'showHidden':![],'depth':null}));if(this[_0x6e7e('0x41')][_0x591634[_0x6e7e('0x4b')]]){return this['handleHangup'](_0x591634[_0x6e7e('0x4b')],_0x591634[_0x6e7e('0xc5')],![]);}if(this['queueReports'][_0x591634[_0x6e7e('0x98')]]){if(_0x591634[_0x6e7e('0xc6')]==='21'){return;}return this[_0x6e7e('0xb3')](_0x591634[_0x6e7e('0x98')],_0x591634['cause-txt'],!![]);}var _0x5cebb5=Object[_0x6e7e('0x7b')](this['queueReports']);for(var _0x194847=0x0;_0x194847<_0x5cebb5[_0x6e7e('0xb4')];_0x194847++){var _0x15371b=_[_0x6e7e('0x7d')](this[_0x6e7e('0x41')][_0x5cebb5[_0x194847]]);if(_0x15371b&&_0x15371b[_0x6e7e('0xc7')]===_0x591634[_0x6e7e('0x4b')]){return this[_0x6e7e('0xb3')](_0x15371b[_0x6e7e('0x4b')],_0x591634[_0x6e7e('0xc5')],!![]);}}if(!this[_0x6e7e('0x41')][_0x591634[_0x6e7e('0x4b')]]){logger['debug']('[%s][voiceQueueReport][syncHangup]\x20No\x20available\x20data\x20in\x20queueReports\x20structure:\x20clear\x20action\x20in\x20variablea\x20and\x20channels\x20structures\x20needed',_0x591634[_0x6e7e('0x4b')]);if(this[_0x6e7e('0x11')][_0x591634[_0x6e7e('0x4b')]]){delete this[_0x6e7e('0x11')][_0x591634[_0x6e7e('0x4b')]];}if(this[_0x6e7e('0x16')][_0x591634[_0x6e7e('0x4b')]]){delete this['variables'][_0x591634['uniqueid']];}}}}catch(_0x70798a){logger[_0x6e7e('0x3f')](_0x6e7e('0xc4'),_0x591634['uniqueid'],util[_0x6e7e('0x43')](_0x70798a,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x6e7e('0x2e')]=function(_0x200c8){try{if(this['isNotNull'](_0x200c8)){logger[_0x6e7e('0x50')](_0x6e7e('0xc8'),_0x200c8[_0x6e7e('0x4b')],util['inspect'](_0x200c8,{'showHidden':![],'depth':null}));var _0x279d23;var _0x3c7a94;var _0x10e871;if(this['queueReports'][_0x200c8[_0x6e7e('0xc9')]]){_0x279d23=_[_0x6e7e('0x7d')](this[_0x6e7e('0x41')][_0x200c8[_0x6e7e('0xc9')]]);_0x279d23[_0x6e7e('0x96')]=_0x200c8['secondtransfererexten'];_0x279d23[_0x6e7e('0x97')]=_0x200c8[_0x6e7e('0xca')];_0x279d23[_0x6e7e('0x83')]=_0x6e7e('0xb7');_0x279d23['transfer']=!![];_0x279d23[_0x6e7e('0x94')]='ATTENDED';if(this[_0x6e7e('0x41')][_0x200c8['secondtransfereruniqueid']]){_0x10e871=this[_0x6e7e('0x41')][_0x200c8[_0x6e7e('0xca')]];this['queueReports'][_0x200c8[_0x6e7e('0xca')]]=this[_0x6e7e('0x41')][_0x200c8[_0x6e7e('0xc9')]];this[_0x6e7e('0x41')][_0x200c8['transfereeuniqueid']]=_0x10e871;_0x3c7a94=_[_0x6e7e('0x7d')](this[_0x6e7e('0x41')][_0x200c8[_0x6e7e('0xc9')]]);_0x3c7a94['switch']=!![];}logger['info'](_0x6e7e('0xcb'),_0x200c8[_0x6e7e('0x4b')],_0x279d23[_0x6e7e('0x4d')],_0x279d23[_0x6e7e('0x54')],_0x279d23[_0x6e7e('0x96')],_0x279d23[_0x6e7e('0x97')]);}else if(this[_0x6e7e('0x41')][_0x200c8['transfertargetuniqueid']]){_0x279d23=_[_0x6e7e('0x7d')](this[_0x6e7e('0x41')][_0x200c8['transfertargetuniqueid']]);_0x279d23['transferexten']=_0x200c8['origtransfererexten'];_0x279d23['transferuniqueid']=_0x200c8[_0x6e7e('0xcc')];_0x279d23['queuecallerexitreason']='ATTENDEDTRANSFER';_0x279d23[_0x6e7e('0x8f')]=!![];_0x279d23[_0x6e7e('0x94')]=_0x6e7e('0xcd');if(this[_0x6e7e('0x41')][_0x200c8[_0x6e7e('0xcc')]]){_0x10e871=this[_0x6e7e('0x41')][_0x200c8[_0x6e7e('0xcc')]];this['queueReports'][_0x200c8['origtransfereruniqueid']]=this[_0x6e7e('0x41')][_0x200c8['transfertargetuniqueid']];this['queueReports'][_0x200c8[_0x6e7e('0xce')]]=_0x10e871;_0x3c7a94=_['last'](this[_0x6e7e('0x41')][_0x200c8[_0x6e7e('0xce')]]);_0x3c7a94[_0x6e7e('0xcf')]=!![];}logger[_0x6e7e('0x7a')](_0x6e7e('0xcb'),_0x200c8['uniqueid'],_0x279d23[_0x6e7e('0x4d')],_0x279d23[_0x6e7e('0x54')],_0x279d23[_0x6e7e('0x96')],_0x279d23[_0x6e7e('0x97')]);}else if(this[_0x6e7e('0x41')][_0x200c8[_0x6e7e('0xcc')]]){_0x279d23=_['last'](this[_0x6e7e('0x41')][_0x200c8[_0x6e7e('0xcc')]]);_0x279d23[_0x6e7e('0x96')]=_0x200c8[_0x6e7e('0xd0')];_0x279d23[_0x6e7e('0x97')]=_0x200c8['origtransfereruniqueid'];_0x279d23[_0x6e7e('0x83')]='ATTENDEDTRANSFER';_0x279d23[_0x6e7e('0x8f')]=!![];_0x279d23[_0x6e7e('0x94')]=_0x6e7e('0xcd');_0x279d23[_0x6e7e('0xcf')]=!![];_0x279d23[_0x6e7e('0xc7')]=_0x200c8['transfereeuniqueid'];}else if(this[_0x6e7e('0x41')][_0x200c8[_0x6e7e('0xca')]]){_0x279d23=_['last'](this[_0x6e7e('0x41')][_0x200c8[_0x6e7e('0xca')]]);_0x279d23['transferexten']=_0x200c8['secondtransfererexten'];_0x279d23[_0x6e7e('0x97')]=_0x200c8[_0x6e7e('0xca')];_0x279d23['queuecallerexitreason']=_0x6e7e('0xb7');_0x279d23['transfer']=!![];_0x279d23[_0x6e7e('0x94')]=_0x6e7e('0xcd');_0x279d23[_0x6e7e('0xcf')]=!![];_0x279d23['transferid']=_0x200c8['transfertargetuniqueid'];}}}catch(_0x4e55ae){logger[_0x6e7e('0x3f')](_0x6e7e('0xc8'),_0x200c8[_0x6e7e('0x4b')],util[_0x6e7e('0x43')](_0x4e55ae,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6e7e('0xb')][_0x6e7e('0xd1')]=function(_0x5b7252){try{if(this[_0x6e7e('0x6b')](_0x5b7252)){logger['debug']('[%s][voiceQueueReport][blindtransfer]',_0x5b7252[_0x6e7e('0x4b')],util[_0x6e7e('0x43')](_0x5b7252,{'showHidden':![],'depth':null}));if(this[_0x6e7e('0x41')][_0x5b7252['transfereeuniqueid']]){var _0x433d69=_[_0x6e7e('0x7d')](this[_0x6e7e('0x41')][_0x5b7252['transfereeuniqueid']]);_0x433d69[_0x6e7e('0x83')]='BLINDTRANSFER';_0x433d69[_0x6e7e('0x8f')]=!![];_0x433d69['transfertype']=_0x6e7e('0xd2');_0x433d69['transferexten']=_0x5b7252[_0x6e7e('0xd3')];_0x433d69['transferuniqueid']=_0x5b7252['transfereeuniqueid'];logger['info'](_0x6e7e('0xd4'),_0x5b7252[_0x6e7e('0x4b')],_0x433d69[_0x6e7e('0x4d')],_0x433d69[_0x6e7e('0x54')],_0x433d69['transferexten'],_0x433d69['transferuniqueid']);this[_0x6e7e('0xc3')]({'event':_0x6e7e('0xd5'),'uniqueid':_0x5b7252[_0x6e7e('0xc9')],'context':_0x5b7252[_0x6e7e('0xd6')],'channel':_0x5b7252[_0x6e7e('0xd7')]});}}}catch(_0x567e26){logger[_0x6e7e('0x3f')](_0x6e7e('0xd8'),_0x5b7252['uniqueid'],util[_0x6e7e('0x43')](_0x567e26,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6e7e('0xb')][_0x6e7e('0x2b')]=function(_0x523eb6){try{if(this[_0x6e7e('0x6b')](_0x523eb6)){logger[_0x6e7e('0x50')]('[%s][voiceQueueReport][musiconholdstart]',_0x523eb6[_0x6e7e('0x4b')],util[_0x6e7e('0x43')](_0x523eb6,{'showHidden':![],'depth':null}));if(this[_0x6e7e('0x41')][_0x523eb6[_0x6e7e('0x4b')]]){var _0x343be7=_[_0x6e7e('0x7d')](this[_0x6e7e('0x41')][_0x523eb6[_0x6e7e('0x4b')]]);if(!_[_0x6e7e('0x3a')](_0x343be7[_0x6e7e('0xa3')])){_0x343be7[_0x6e7e('0xd9')]=moment()['format'](_0x6e7e('0x76'));logger[_0x6e7e('0x7a')]('[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s',_0x523eb6['uniqueid'],_0x343be7[_0x6e7e('0xd9')]);}}}}catch(_0x2a79af){logger[_0x6e7e('0x3f')](_0x6e7e('0xda'),_0x523eb6[_0x6e7e('0x4b')],util['inspect'](_0x2a79af,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6e7e('0xb')][_0x6e7e('0x2c')]=function(_0x182076){try{if(this[_0x6e7e('0x6b')](_0x182076)){logger[_0x6e7e('0x50')](_0x6e7e('0xdb'),_0x182076[_0x6e7e('0x4b')],util['inspect'](_0x182076,{'showHidden':![],'depth':null}));if(this[_0x6e7e('0x41')][_0x182076[_0x6e7e('0x4b')]]){var _0x546c54=_[_0x6e7e('0x7d')](this[_0x6e7e('0x41')][_0x182076[_0x6e7e('0x4b')]]);if(!_[_0x6e7e('0x3a')](_0x546c54['mohstarttime'])){_0x546c54['mohtime']+=moment()[_0x6e7e('0xba')](0x0)[_0x6e7e('0xb6')](_0x546c54[_0x6e7e('0xd9')],'seconds');logger['info'](_0x6e7e('0xdc'),_0x182076['uniqueid'],_0x546c54[_0x6e7e('0xdd')]);delete _0x546c54[_0x6e7e('0xd9')];}}}}catch(_0x293b04){logger['error'](_0x6e7e('0xdb'),_0x182076['uniqueid'],util[_0x6e7e('0x43')](_0x293b04,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x6e7e('0xb')]['syncNewExten']=function(_0x331b01){try{if(this[_0x6e7e('0x6b')](_0x331b01)){logger[_0x6e7e('0x50')]('[%s][voiceQueueReport][newexten]\x20event:',_0x331b01[_0x6e7e('0x4b')],util['inspect'](_0x331b01,{'showHidden':![],'depth':null}));if(_0x331b01[_0x6e7e('0xde')][_0x6e7e('0xdf')]()===_0x6e7e('0xe0')){_0x331b01[_0x6e7e('0xe1')]=_0x331b01[_0x6e7e('0xe2')]&&_0x331b01[_0x6e7e('0xe2')]['startsWith'](_0x6e7e('0xe3'))?_0x331b01[_0x6e7e('0xe2')]:(_0x331b01[_0x6e7e('0xe2')]||_0x331b01['applicationdata'])[_0x6e7e('0xdf')]();if(_['startsWith'](_0x331b01[_0x6e7e('0xe1')][_0x6e7e('0xdf')](),'cdr(')){logger[_0x6e7e('0x7a')](_0x6e7e('0xe4'),_0x331b01[_0x6e7e('0x4b')],_0x331b01[_0x6e7e('0xde')],_0x331b01[_0x6e7e('0xe1')]);if(_['isUndefined'](this[_0x6e7e('0x11')][_0x331b01[_0x6e7e('0x4b')]]))this[_0x6e7e('0x11')][_0x331b01[_0x6e7e('0x4b')]]={};var _0x5bf2e5=_0x331b01['applicationdata']['split']('=');var _0x44d237=_0x5bf2e5[0x0][_0x6e7e('0xdf')]()[_0x6e7e('0xe5')](/cdr\((.*)\)/);if(_0x44d237)this[_0x6e7e('0x11')][_0x331b01[_0x6e7e('0x4b')]][_0x44d237[0x1]]=_0x5bf2e5[0x1];}}}}catch(_0x4070d3){logger['error'](_0x6e7e('0xe6'),_0x331b01[_0x6e7e('0x4b')],util[_0x6e7e('0x43')](_0x4070d3,{'showHidden':![],'depth':null}));}};module[_0x6e7e('0xe7')]=VoiceQueueReport;
\ No newline at end of file
+var _0xb2b0=['assign','syncQueueStatusComplete','type','inbound','outbound','custom:queuesummary','statusRequests','completeEvent','syncQueueMember','push','[voiceQueueReport][queuesummary]\x20event:','[voiceQueueReport][queuesummary]\x20name:%s','[voiceQueueReport][queuesummarycomplete]\x20event:','custom:queuesummarycomplete','syncQueueCallerJoin','[%s][voiceQueueReport][queuecallerjoin]','queuecallerjoinAt','position','count','info','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','pick','emitVoiceQueueChannelSave','last','queuecallercompleteAt','holdtime','originalposition','queuecallerabandonAt','YYYY-MM-DD\x20HH:mm:ss','ABANDONED','lastAssignedTo','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','[%s][voiceQueueReport][queuecallerleave]','queuecallerleaveAt','connectedlinenum','connectedlinename','syncAgentConnect','[%s][voiceQueueReport][agentconnect]','COMPLETEDBYAGENT','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','syncAgentComplete','[%s][voiceQueueReport][agentcomplete]','queuecallerexitAt','transfer','reason','COMPLETED','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','startsWith','toLowerCase','local/','linkedid','FORWARDTRANSFER','transfertype','FORWARD','transferexten','destexten','transferuniqueid','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER','COMPLETEDBY','toUpperCase','addVariable','keys','value','variable','CONTINUE','TIMEOUT','lastevent','[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:','custom:timeout','[%s][voiceQueueReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','sipcallid','sipuri','bridgepeer','bridgepvtcallid','memberinterface','memberlastcall','membername','memberpenalty','isNil','includes','length','sumHoldTime','diff','sumDuration','seconds','total','answered','sumBillable','unmanaged','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:','custom:queuecallerunmanaged','abandoned','custom:queuecallerabandon','[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','custom:voiceQueueReport','[%s][voiceQueueReport][handleHangup]','[%s][voiceQueueReport][hangup]','handleHangup','cause-txt','cause','transferid','[%s][voiceQueueReport][syncHangup]\x20No\x20available\x20data\x20in\x20queueReports\x20structure:\x20clear\x20action\x20in\x20variablea\x20and\x20channels\x20structures\x20needed','[%s][voiceQueueReport][attendedtransfer]','transfereeuniqueid','secondtransfereruniqueid','switch','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','transfertargetuniqueid','origtransfererexten','ATTENDED','origtransfereruniqueid','[%s][voiceQueueReport][blindtransfer]','BLINDTRANSFER','BLIND','extension','[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','BlindTransfer','context','transfererchannel','[%s][voiceQueueReport][musiconholdstart]','mohstarttime','[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s','[%s][voiceQueueReport][musiconholdstop]','mohtime','milliseconds','syncNewExten','[%s][voiceQueueReport][newexten]\x20event:','application','set','applicationdata','appdata','CDR(routeAlias)','cdr(','split','match','exports','lodash','moment','util','../../../config/environment','../../../config/logger','ami','../model/voiceQueueSummary','defaults','redis','socket.io-emitter','prototype','enqueue','tail','finally','sequence','queueReports','realtime','agents','queueChannels','voiceQueues','campaigns','summary','variables','queuesummary','bind','syncQueueSummaryComplete','queuestatuscomplete','queuecallerjoin','queuecallerabandon','syncQueueCallerAbandon','queuecallerleave','syncQueueCallerLeave','agentconnect','varset','syncVarSet','hangup','syncHangup','fullybooted','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','blindtransfer','syncBlindTransfer','loopQueueShow','isEmpty','hasOwnProperty','originated','waiting','queuecallerexit','queuecallercomplete','clearZombieChannels','channels','Action','status','channel','message','No\x20such\x20channel','[%s][voiceQueueReport][checkChannel]','inspect','error','[%s][voiceQueueReport][checkQueueReport]','[%s][voiceQueueReport][checkVariables]','syncFullyBooted','[FullyBooted]\x20clear\x20realtime','clearQueueReport','emitVoiceQueueChannelRemove','clearqueuereport','emit','[%s][voiceQueueReport][','format','voice:queue:%s','queue','voice_queue_channel:save','debug',']\x20sending\x20voice_queue_channel:remove\x20event:','uniqueid','queuecallerexitreason','ATTENDEDTRANSFER','voice_queue_channel:remove','voice_queue_presence:remove','emitInboundVoiceQueueSummary','[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:','name','isNotNull','isUndefined','queues','catch','[voiceQueueReport][queues]','loopQueueSummary','isRunning','actionid','queuestatus','[voiceQueueReport][queuesummary]','createQueueSummaryReport','summaryEvent','createReport','handleInboundQueueSummaryReport','compareToInboundQueue'];(function(_0x1278aa,_0x53cc06){var _0x11cbc8=function(_0x1e7d63){while(--_0x1e7d63){_0x1278aa['push'](_0x1278aa['shift']());}};_0x11cbc8(++_0x53cc06);}(_0xb2b0,0x8f));var _0x0b2b=function(_0x5e69f1,_0x2d1835){_0x5e69f1=_0x5e69f1-0x0;var _0x3ff8d0=_0xb2b0[_0x5e69f1];return _0x3ff8d0;};'use strict';var _=require(_0x0b2b('0x0'));var moment=require(_0x0b2b('0x1'));var util=require(_0x0b2b('0x2'));var Redis=require('ioredis');var config=require(_0x0b2b('0x3'));var logger=require(_0x0b2b('0x4'))(_0x0b2b('0x5'));var ami=require('../ami');var QueueReport=require('../model/queueReport');var VoiceQueueSummary=require(_0x0b2b('0x6'));config['redis']=_[_0x0b2b('0x7')](config[_0x0b2b('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x0b2b('0x9'))(new Redis(config[_0x0b2b('0x8')]));var Sequence=function(){};Sequence[_0x0b2b('0xa')][_0x0b2b('0xb')]=function(_0x114178){this['tail']=this[_0x0b2b('0xc')]?this[_0x0b2b('0xc')][_0x0b2b('0xd')](_0x114178):_0x114178();};function VoiceQueueReport(_0x1c06c6){this[_0x0b2b('0xe')]=new Sequence();this[_0x0b2b('0xf')]={};this[_0x0b2b('0x10')]=_0x1c06c6;this['agents']=_0x1c06c6[_0x0b2b('0x11')];this['channels']=_0x1c06c6[_0x0b2b('0x12')];this[_0x0b2b('0x13')]=_0x1c06c6[_0x0b2b('0x13')];this[_0x0b2b('0x14')]=_0x1c06c6[_0x0b2b('0x14')];this[_0x0b2b('0x15')]=initializeSummary();this[_0x0b2b('0x16')]={};ami['on'](_0x0b2b('0x17'),this['syncQueueSummary'][_0x0b2b('0x18')](this));ami['on']('queuesummarycomplete',this[_0x0b2b('0x19')][_0x0b2b('0x18')](this));ami['on']('queuemember',this['syncQueueMember']['bind'](this));ami['on'](_0x0b2b('0x1a'),this['syncQueueStatusComplete'][_0x0b2b('0x18')](this));ami['on'](_0x0b2b('0x1b'),this['syncQueueCallerJoin'][_0x0b2b('0x18')](this));ami['on'](_0x0b2b('0x1c'),this[_0x0b2b('0x1d')][_0x0b2b('0x18')](this));ami['on'](_0x0b2b('0x1e'),this[_0x0b2b('0x1f')]['bind'](this));ami['on']('agentcomplete',this['syncAgentComplete'][_0x0b2b('0x18')](this));ami['on'](_0x0b2b('0x20'),this['syncAgentConnect']['bind'](this));ami['on'](_0x0b2b('0x21'),this[_0x0b2b('0x22')][_0x0b2b('0x18')](this));ami['on'](_0x0b2b('0x23'),this[_0x0b2b('0x24')]['bind'](this));ami['on'](_0x0b2b('0x25'),this['syncFullyBooted']['bind'](this));ami['on']('musiconholdstart',this[_0x0b2b('0x26')][_0x0b2b('0x18')](this));ami['on'](_0x0b2b('0x27'),this[_0x0b2b('0x28')][_0x0b2b('0x18')](this));ami['on'](_0x0b2b('0x29'),this[_0x0b2b('0x2a')][_0x0b2b('0x18')](this));ami['on'](_0x0b2b('0x2b'),this[_0x0b2b('0x2c')][_0x0b2b('0x18')](this));this['loopQueueSummary']();this[_0x0b2b('0x2d')]();}function clearChannels(_0x455eed){if(!_[_0x0b2b('0x2e')](_0x455eed)){for(var _0x4cacf2 in _0x455eed){if(_0x455eed[_0x0b2b('0x2f')](_0x4cacf2)){delete _0x455eed[_0x4cacf2];}}}}function clearCampaigns(_0x539b95){if(!_[_0x0b2b('0x2e')](_0x539b95)){for(var _0x3229c2 in _0x539b95){if(_0x539b95[_0x0b2b('0x2f')](_0x3229c2)){_0x539b95[_0x3229c2][_0x0b2b('0x30')]=0x0;}}}}function clearVoiceQueues(_0x5ec306){if(!_[_0x0b2b('0x2e')](_0x5ec306)){for(var _0x151bf7 in _0x5ec306){if(_0x5ec306['hasOwnProperty'](_0x151bf7)){_0x5ec306[_0x151bf7][_0x0b2b('0x30')]=0x0;_0x5ec306[_0x151bf7]['talking']=0x0;_0x5ec306[_0x151bf7]['pTalking']=0x0;_0x5ec306[_0x151bf7][_0x0b2b('0x31')]=0x0;_0x5ec306[_0x151bf7]['queueStatusComplete']=!![];}}}}function clearAgentBooked(_0x3396c1){if(!_['isEmpty'](_0x3396c1)){for(var _0x2ded99 in _0x3396c1){if(_0x3396c1[_0x0b2b('0x2f')](_0x2ded99)){_0x3396c1[_0x2ded99]['unlockRR']=!![];}}}}function initializeSummary(){return{'id':null,'completeEvent':null,'isRunning':![],'queues':{},'queuestatus':{},'statusRequests':0x0};}function hasCallerLeftTheQueue(_0x528111){return _0x528111[_0x0b2b('0x32')]||_0x528111[_0x0b2b('0x1c')]||_0x528111[_0x0b2b('0x33')];}VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x34')]=function(){var _0x5d06d8=this;for(var _0x4d7a88 in this['channels']){if(this[_0x0b2b('0x35')][_0x0b2b('0x2f')](_0x4d7a88)&&!this[_0x0b2b('0x35')][_0x4d7a88]['switch']){this[_0x0b2b('0xe')]['enqueue'](function(){if(!_['isNil'](_0x5d06d8[_0x0b2b('0x35')][_0x4d7a88])){return ami[_0x0b2b('0x36')]({'action':_0x0b2b('0x37'),'channel':_0x5d06d8['channels'][_0x4d7a88][_0x0b2b('0x38')]})['catch'](function(_0x5bd9aa){if(_0x5bd9aa[_0x0b2b('0x39')]===_0x0b2b('0x3a')){setTimeout(function(){if(_0x5d06d8[_0x0b2b('0x35')][_0x4d7a88]){delete _0x5d06d8[_0x0b2b('0x35')][_0x4d7a88];logger['error'](_0x0b2b('0x3b'),_0x4d7a88,util[_0x0b2b('0x3c')](_0x5bd9aa,{'showHidden':![],'depth':null}));}if(_0x5d06d8[_0x0b2b('0xf')][_0x4d7a88]){delete _0x5d06d8[_0x0b2b('0xf')][_0x4d7a88];logger[_0x0b2b('0x3d')](_0x0b2b('0x3e'),_0x4d7a88,util['inspect'](_0x5bd9aa,{'showHidden':![],'depth':null}));}if(_0x5d06d8[_0x0b2b('0x16')][_0x4d7a88]){delete _0x5d06d8[_0x0b2b('0x16')][_0x4d7a88];logger['error'](_0x0b2b('0x3f'),_0x4d7a88,util[_0x0b2b('0x3c')](_0x5bd9aa,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x40')]=function(){logger[_0x0b2b('0x3d')](_0x0b2b('0x41'));clearChannels(this['channels']);this[_0x0b2b('0x42')](this[_0x0b2b('0xf')]);clearAgentBooked(this[_0x0b2b('0x11')]);clearVoiceQueues(this[_0x0b2b('0x13')]);clearCampaigns(this[_0x0b2b('0x14')]);this['summary']=initializeSummary();};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x42')]=function(_0x4da1b7){var _0x406fe4=this;if(!_['isEmpty'](_0x4da1b7)){for(var _0x26be49 in _0x4da1b7){if(_0x4da1b7[_0x0b2b('0x2f')](_0x26be49)){_0x406fe4[_0x0b2b('0x43')](_0x4da1b7[_0x26be49],_0x0b2b('0x44'));delete _0x4da1b7[_0x26be49];}}}};VoiceQueueReport['prototype'][_0x0b2b('0x45')]=function(_0x48bebc,_0x5c2559,_0x38a233){io['to'](_0x48bebc)[_0x0b2b('0x45')](_0x5c2559,_0x38a233);};VoiceQueueReport[_0x0b2b('0xa')]['emitVoiceQueueChannelSave']=function(_0x1359bc,_0x5e3bf9){logger['debug'](_0x0b2b('0x46')+_0x5e3bf9+']\x20sending\x20voice_queue_channel:save\x20event:',_0x1359bc['uniqueid'],util['inspect'](_0x1359bc,{'showHidden':![],'depth':null}));this[_0x0b2b('0x45')](util[_0x0b2b('0x47')](_0x0b2b('0x48'),_0x1359bc[_0x0b2b('0x49')]),_0x0b2b('0x4a'),_0x1359bc);io[_0x0b2b('0x45')]('voice_queue_presence:save',_0x1359bc);};VoiceQueueReport[_0x0b2b('0xa')]['emitVoiceQueueChannelRemove']=function(_0x238506,_0x4be6f2){logger[_0x0b2b('0x4b')](_0x0b2b('0x46')+_0x4be6f2+_0x0b2b('0x4c'),_0x238506[_0x0b2b('0x4d')],util['inspect'](_0x238506,{'showHidden':![],'depth':null}));if(_0x238506[_0x0b2b('0x4e')]===_0x0b2b('0x4f')){return;}this[_0x0b2b('0x45')](util['format']('voice:queue:%s',_0x238506[_0x0b2b('0x49')]),_0x0b2b('0x50'),_0x238506);io[_0x0b2b('0x45')](_0x0b2b('0x51'),_0x238506);};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x52')]=function(_0x1085c7){if(_0x1085c7['type']==='inbound'){logger[_0x0b2b('0x4b')](_0x0b2b('0x53'),util[_0x0b2b('0x3c')](_0x1085c7,{'showHidden':![],'depth':null}));this[_0x0b2b('0x45')](util[_0x0b2b('0x47')](_0x0b2b('0x48'),_0x1085c7[_0x0b2b('0x54')]),'voice_queue:save',_0x1085c7);}};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x55')]=function(_0x113cac){return _0x113cac!==null&&!_[_0x0b2b('0x56')](_0x113cac);};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x2d')]=function(){var _0x58dd8c=this;setInterval(function(){_0x58dd8c[_0x0b2b('0x34')]();ami[_0x0b2b('0x36')]({'action':_0x0b2b('0x57')})[_0x0b2b('0x58')](function(_0x22025e){logger[_0x0b2b('0x3d')](_0x0b2b('0x59'),util[_0x0b2b('0x3c')](_0x22025e,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x5a')]=function(){var _0x8831a=this;setInterval(function(){if(!_0x8831a[_0x0b2b('0x15')][_0x0b2b('0x5b')]){return ami[_0x0b2b('0x36')]({'action':_0x0b2b('0x17')})['then'](function(_0x43b12a){_0x8831a[_0x0b2b('0x15')]['id']=_0x43b12a[_0x0b2b('0x5c')];_0x8831a[_0x0b2b('0x15')][_0x0b2b('0x5b')]=!![];_0x8831a[_0x0b2b('0x15')][_0x0b2b('0x5d')][_0x43b12a[_0x0b2b('0x5c')]]={};})[_0x0b2b('0x58')](function(_0x577300){logger['error'](_0x0b2b('0x5e'),util['inspect'](_0x577300,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x5f')]=function(_0x5373d3,_0x5df03d){var _0x29add9;if(this[_0x0b2b('0x15')]&&this['summary'][_0x0b2b('0x57')]&&this[_0x0b2b('0x15')][_0x0b2b('0x57')][_0x5373d3[_0x0b2b('0x54')]]){_0x29add9=this[_0x0b2b('0x15')]['queues'][_0x5373d3[_0x0b2b('0x54')]][_0x0b2b('0x60')];}var _0x80ad92=new VoiceQueueSummary(_0x5373d3);return _0x80ad92[_0x0b2b('0x61')](_0x5df03d[_0x0b2b('0x11')],this[_0x0b2b('0x11')],_0x29add9,this[_0x0b2b('0x10')][_0x0b2b('0x35')]);};VoiceQueueReport['prototype'][_0x0b2b('0x62')]=function(_0x78eecb,_0x2857f6){var _0x44077c=this[_0x0b2b('0x5f')](_0x78eecb,_0x2857f6);var _0x38702d=![];_0x38702d=_0x44077c[_0x0b2b('0x63')](_0x78eecb);if(_0x38702d){Object[_0x0b2b('0x64')](_0x78eecb,_0x44077c);this[_0x0b2b('0x10')][_0x0b2b('0x13')][_0x78eecb['name']]=_0x78eecb;this['emitInboundVoiceQueueSummary'](_0x44077c);}};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x65')]=function(_0x1989b3){var _0x2dba6e=null;var _0x1b14e8=this['summary']['id'];if(this[_0x0b2b('0x15')][_0x0b2b('0x5d')][_0x1b14e8]){_0x2dba6e=this[_0x0b2b('0x15')][_0x0b2b('0x5d')][_0x1b14e8][_0x1989b3['actionid']];}if(!_0x2dba6e){this['summary']=initializeSummary();return;}var _0xed5871=this[_0x0b2b('0x13')][_0x2dba6e[_0x0b2b('0x49')]];if(_0xed5871[_0x0b2b('0x66')]===_0x0b2b('0x67')){this['handleInboundQueueSummaryReport'](_0xed5871,_0x2dba6e);}else if(_0xed5871[_0x0b2b('0x66')]===_0x0b2b('0x68')){var _0x22981d=this[_0x0b2b('0x5f')](_0xed5871,_0x2dba6e);ami[_0x0b2b('0x45')](_0x0b2b('0x69'),_0x22981d);}this[_0x0b2b('0x15')][_0x0b2b('0x6a')]-=0x1;var _0x3bcbb9=this['summary'][_0x0b2b('0x6a')]>0x0?!![]:![];if(!_0x3bcbb9){return this[_0x0b2b('0x19')](this[_0x0b2b('0x15')][_0x0b2b('0x6b')]);}};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x6c')]=function(_0x582c62){var _0x8d3c5f=this['summary']['id'];if(this[_0x0b2b('0x15')][_0x0b2b('0x5d')][_0x8d3c5f]&&this[_0x0b2b('0x15')][_0x0b2b('0x5d')][_0x8d3c5f][_0x582c62['actionid']]){this['summary'][_0x0b2b('0x5d')][_0x8d3c5f][_0x582c62['actionid']][_0x0b2b('0x11')][_0x0b2b('0x6d')](_0x582c62);}};VoiceQueueReport[_0x0b2b('0xa')]['syncQueueSummary']=function(_0x1adb4f){var _0x197d80=this;try{if(this['isNotNull'](_0x1adb4f)&&this[_0x0b2b('0x55')](_0x1adb4f[_0x0b2b('0x49')])){logger[_0x0b2b('0x4b')](_0x0b2b('0x6e'),util[_0x0b2b('0x3c')](_0x1adb4f,{'showHidden':![],'depth':null}));var _0x17a3f4=this[_0x0b2b('0x13')][_0x1adb4f['queue']];if(_0x17a3f4){logger[_0x0b2b('0x4b')](_0x0b2b('0x6f'),_0x17a3f4[_0x0b2b('0x54')]);this[_0x0b2b('0x15')][_0x0b2b('0x57')][_0x17a3f4[_0x0b2b('0x54')]]={'summaryEvent':_0x1adb4f};this[_0x0b2b('0x15')][_0x0b2b('0x6a')]+=0x1;return ami[_0x0b2b('0x36')]({'action':_0x0b2b('0x5d'),'queue':_0x17a3f4[_0x0b2b('0x54')]})['then'](function(_0x55fbb3){if(!_0x197d80['summary'][_0x0b2b('0x5d')][_0x1adb4f[_0x0b2b('0x5c')]]){_0x197d80[_0x0b2b('0x15')]['queuestatus'][_0x1adb4f['actionid']]={};}_0x197d80['summary'][_0x0b2b('0x5d')][_0x1adb4f[_0x0b2b('0x5c')]][_0x55fbb3[_0x0b2b('0x5c')]]={'queue':_0x17a3f4['name'],'agents':[]};})['catch'](function(_0xb02d15){throw _0xb02d15;});}}}catch(_0x40ce9f){logger[_0x0b2b('0x3d')](_0x0b2b('0x5e'),util['inspect'](_0x40ce9f,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x0b2b('0x19')]=function(_0x955376){if(this[_0x0b2b('0x15')]['statusRequests']>0x0){this[_0x0b2b('0x15')][_0x0b2b('0x6b')]=_0x955376;return;}logger['debug'](_0x0b2b('0x70'),util['inspect'](_0x955376,{'showHidden':![],'depth':null}));this[_0x0b2b('0x15')]=initializeSummary();ami[_0x0b2b('0x45')](_0x0b2b('0x71'),{});};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x72')]=function(_0x3ae799){try{if(this['isNotNull'](_0x3ae799)){logger[_0x0b2b('0x4b')](_0x0b2b('0x73'),_0x3ae799['uniqueid'],util[_0x0b2b('0x3c')](_0x3ae799,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0x0b2b('0xf')][_0x3ae799[_0x0b2b('0x4d')]])){this[_0x0b2b('0xf')][_0x3ae799[_0x0b2b('0x4d')]]=[];}if(_[_0x0b2b('0x56')](this[_0x0b2b('0x35')][_0x3ae799[_0x0b2b('0x4d')]])){this['channels'][_0x3ae799['uniqueid']]={};}var _0x1e9ae5=new QueueReport();_0x1e9ae5['queue']=_0x3ae799[_0x0b2b('0x49')];_0x1e9ae5[_0x0b2b('0x66')]=this[_0x0b2b('0x13')][_0x1e9ae5[_0x0b2b('0x49')]]&&this['voiceQueues'][_0x1e9ae5[_0x0b2b('0x49')]][_0x0b2b('0x66')]?this[_0x0b2b('0x13')][_0x1e9ae5[_0x0b2b('0x49')]]['type']||_0x0b2b('0x67'):'inbound';_0x1e9ae5[_0x0b2b('0x74')]=moment()[_0x0b2b('0x47')]('YYYY-MM-DD\x20HH:mm:ss');_0x1e9ae5[_0x0b2b('0x75')]=_0x3ae799['position'];_0x1e9ae5[_0x0b2b('0x76')]=_0x3ae799[_0x0b2b('0x76')];_0x1e9ae5[_0x0b2b('0x4d')]=_0x3ae799['uniqueid'];_0x1e9ae5['routealias']=this[_0x0b2b('0x35')][_0x3ae799['uniqueid']]['routealias'];logger[_0x0b2b('0x77')](_0x0b2b('0x78'),_0x1e9ae5[_0x0b2b('0x49')],_0x1e9ae5[_0x0b2b('0x66')]);Object['assign'](_0x1e9ae5,_[_0x0b2b('0x79')](_0x3ae799,_['keys'](_0x1e9ae5)));this[_0x0b2b('0xf')][_0x3ae799[_0x0b2b('0x4d')]][_0x0b2b('0x6d')](_0x1e9ae5);this[_0x0b2b('0x35')][_0x3ae799[_0x0b2b('0x4d')]]=_0x1e9ae5;this[_0x0b2b('0x7a')](_0x1e9ae5,_0x0b2b('0x1b'));}}catch(_0x17a139){logger['error']('[%s][voiceQueueReport][queuecallerjoin]',_0x3ae799[_0x0b2b('0x4d')],util['inspect'](_0x17a139,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x0b2b('0xa')]['syncQueueCallerAbandon']=function(_0x185588){try{if(this[_0x0b2b('0x55')](_0x185588)){logger[_0x0b2b('0x4b')]('[%s][voiceQueueReport][queuecallerabandon]',_0x185588['uniqueid'],util[_0x0b2b('0x3c')](_0x185588,{'showHidden':![],'depth':null}));if(this[_0x0b2b('0xf')][_0x185588[_0x0b2b('0x4d')]]){var _0x11a56f=_[_0x0b2b('0x7b')](this[_0x0b2b('0xf')][_0x185588['uniqueid']]);_0x11a56f[_0x0b2b('0x33')]=![];_0x11a56f[_0x0b2b('0x7c')]=null;_0x11a56f[_0x0b2b('0x7d')]=_0x185588[_0x0b2b('0x7d')];_0x11a56f[_0x0b2b('0x7e')]=_0x185588[_0x0b2b('0x7e')];_0x11a56f[_0x0b2b('0x1c')]=!![];_0x11a56f[_0x0b2b('0x7f')]=moment()[_0x0b2b('0x47')](_0x0b2b('0x80'));_0x11a56f[_0x0b2b('0x4e')]=_0x0b2b('0x81');_0x11a56f[_0x0b2b('0x82')]=null;logger[_0x0b2b('0x77')](_0x0b2b('0x83'),_0x11a56f['queue'],_0x11a56f[_0x0b2b('0x66')]);this['channels'][_0x185588[_0x0b2b('0x4d')]]=_0x11a56f;this[_0x0b2b('0x43')](_0x11a56f,_0x0b2b('0x1c'));}}}catch(_0x2279a0){logger['error']('[%s][voiceQueueReport][queuecallerabandon]',_0x185588[_0x0b2b('0x4d')],util[_0x0b2b('0x3c')](_0x2279a0,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x0b2b('0xa')]['syncQueueCallerLeave']=function(_0x417323){try{if(this['isNotNull'](_0x417323)){logger['debug'](_0x0b2b('0x84'),_0x417323[_0x0b2b('0x4d')],util[_0x0b2b('0x3c')](_0x417323,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x417323['uniqueid']]){var _0x362819=_[_0x0b2b('0x7b')](this['queueReports'][_0x417323[_0x0b2b('0x4d')]]);_0x362819[_0x0b2b('0x85')]=moment()[_0x0b2b('0x47')](_0x0b2b('0x80'));_0x362819[_0x0b2b('0x86')]=_0x417323[_0x0b2b('0x86')];_0x362819[_0x0b2b('0x87')]=_0x417323[_0x0b2b('0x87')];logger[_0x0b2b('0x77')]('[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s',_0x362819['queue'],_0x362819['type'],_0x417323[_0x0b2b('0x86')],_0x417323[_0x0b2b('0x87')]);this[_0x0b2b('0x35')][_0x417323[_0x0b2b('0x4d')]]=_0x362819;this[_0x0b2b('0x7a')](_0x362819,_0x0b2b('0x1e'));}}}catch(_0x2f5b16){logger[_0x0b2b('0x3d')](_0x0b2b('0x84'),_0x417323['uniqueid'],util['inspect'](_0x2f5b16,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x0b2b('0x88')]=function(_0x3e7384){try{if(this['isNotNull'](_0x3e7384)){logger[_0x0b2b('0x4b')](_0x0b2b('0x89'),_0x3e7384[_0x0b2b('0x4d')],util[_0x0b2b('0x3c')](_0x3e7384,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x3e7384[_0x0b2b('0x4d')]]){var _0x534dc0=_[_0x0b2b('0x7b')](this[_0x0b2b('0xf')][_0x3e7384[_0x0b2b('0x4d')]]);_0x534dc0[_0x0b2b('0x33')]=!![];_0x534dc0[_0x0b2b('0x4e')]=_0x0b2b('0x8a');logger[_0x0b2b('0x77')](_0x0b2b('0x8b'),_0x534dc0[_0x0b2b('0x49')],_0x534dc0[_0x0b2b('0x66')]);}}}catch(_0xbfba8e){logger[_0x0b2b('0x3d')](_0x0b2b('0x89'),_0x3e7384[_0x0b2b('0x4d')],util[_0x0b2b('0x3c')](_0xbfba8e,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x8c')]=function(_0x4ba56f){try{if(this[_0x0b2b('0x55')](_0x4ba56f)){logger[_0x0b2b('0x4b')](_0x0b2b('0x8d'),_0x4ba56f['uniqueid'],util[_0x0b2b('0x3c')](_0x4ba56f,{'showHidden':![],'depth':null}));if(this[_0x0b2b('0xf')][_0x4ba56f[_0x0b2b('0x4d')]]){var _0x5f3caf=_[_0x0b2b('0x7b')](this[_0x0b2b('0xf')][_0x4ba56f[_0x0b2b('0x4d')]]);_0x5f3caf[_0x0b2b('0x1c')]=![];_0x5f3caf['queuecallerabandonAt']=null;_0x5f3caf['assigned']=!![];_0x5f3caf[_0x0b2b('0x82')]=_0x4ba56f['membername'];_0x5f3caf[_0x0b2b('0x7d')]=_0x4ba56f[_0x0b2b('0x7d')];_0x5f3caf[_0x0b2b('0x33')]=!![];_0x5f3caf[_0x0b2b('0x32')]=![];_0x5f3caf[_0x0b2b('0x8e')]=null;if(!_0x5f3caf[_0x0b2b('0x8f')]){if(_0x4ba56f[_0x0b2b('0x90')]==_0x0b2b('0x8f')){_0x5f3caf[_0x0b2b('0x4e')]=_0x0b2b('0x91');logger[_0x0b2b('0x77')](_0x0b2b('0x92'),_0x5f3caf['queue'],_0x5f3caf['type']);}else{if(_[_0x0b2b('0x93')](_0x4ba56f[_0x0b2b('0x38')][_0x0b2b('0x94')](),_0x0b2b('0x95'))){if(this[_0x0b2b('0xf')][_0x4ba56f[_0x0b2b('0x96')]]){var _0x1b3bad=_[_0x0b2b('0x7b')](this[_0x0b2b('0xf')][_0x4ba56f['linkedid']]);_0x1b3bad[_0x0b2b('0x33')]=![];_0x1b3bad[_0x0b2b('0x32')]=!![];_0x1b3bad['queuecallerexitAt']=moment(_0x5f3caf[_0x0b2b('0x74')])['add'](_0x4ba56f[_0x0b2b('0x7d')],'seconds')[_0x0b2b('0x47')](_0x0b2b('0x80'));_0x1b3bad[_0x0b2b('0x4e')]=_0x0b2b('0x97');_0x1b3bad['transfer']=!![];_0x1b3bad[_0x0b2b('0x98')]=_0x0b2b('0x99');_0x1b3bad[_0x0b2b('0x9a')]=_0x4ba56f[_0x0b2b('0x9b')];_0x1b3bad[_0x0b2b('0x9c')]=_0x4ba56f['uniqueid'];logger[_0x0b2b('0x77')](_0x0b2b('0x9d'),_0x1b3bad[_0x0b2b('0x49')],_0x1b3bad[_0x0b2b('0x66')]);var _0x7693c8=this['queueReports'][_0x4ba56f['linkedid']];this['queueReports'][_0x4ba56f[_0x0b2b('0x96')]]=this[_0x0b2b('0xf')][_0x4ba56f[_0x0b2b('0x4d')]];this['queueReports'][_0x4ba56f[_0x0b2b('0x4d')]]=_0x7693c8;}}else{_0x5f3caf['queuecallerexitreason']=_0x0b2b('0x9e')+_0x4ba56f[_0x0b2b('0x90')][_0x0b2b('0x9f')]();logger['info']('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s',_0x5f3caf['queue'],_0x5f3caf[_0x0b2b('0x66')],_0x5f3caf[_0x0b2b('0x4e')]);}}}this[_0x0b2b('0x35')][_0x4ba56f['uniqueid']]=_0x5f3caf;}}}catch(_0x3db38e){logger[_0x0b2b('0x3d')]('[%s][voiceQueueReport][agentcomplete]',_0x4ba56f[_0x0b2b('0x4d')],util['inspect'](_0x3db38e,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x22')]=function(_0x121717){try{if(this[_0x0b2b('0x55')](_0x121717)){logger['debug']('[%s][voiceQueueReport][varset]',_0x121717[_0x0b2b('0x4d')],util['inspect'](_0x121717,{'showHidden':![],'depth':null}));this[_0x0b2b('0xa0')](_0x121717[_0x0b2b('0x4d')],_[_0x0b2b('0xa1')](_0x121717['variable'])[0x0],_0x121717[_0x0b2b('0xa2')]);if(this[_0x0b2b('0xf')][_0x121717[_0x0b2b('0x4d')]]){var _0x5a6a2e=_[_0x0b2b('0x7b')](this[_0x0b2b('0xf')][_0x121717['uniqueid']]);if(_0x5a6a2e){if(this[_0x0b2b('0x55')](_0x121717['variable'])&&this[_0x0b2b('0x55')](_0x121717[_0x0b2b('0xa3')]['queuestatus'])){switch(_0x121717[_0x0b2b('0xa2')]){case _0x0b2b('0xa4'):_0x5a6a2e[_0x0b2b('0x32')]=![];_0x5a6a2e[_0x0b2b('0x8e')]=null;break;case _0x0b2b('0xa5'):_0x5a6a2e[_0x0b2b('0xa6')]='timeout';_0x5a6a2e[_0x0b2b('0x32')]=!![];_0x5a6a2e[_0x0b2b('0x8e')]=moment()[_0x0b2b('0x47')](_0x0b2b('0x80'));_0x5a6a2e[_0x0b2b('0x85')]=moment()[_0x0b2b('0x47')]('YYYY-MM-DD\x20HH:mm:ss');logger[_0x0b2b('0x4b')](_0x0b2b('0xa7'),_0x121717[_0x0b2b('0x4d')],util[_0x0b2b('0x3c')](_0x5a6a2e,{'showHidden':![],'depth':null}));ami[_0x0b2b('0x45')](_0x0b2b('0xa8'),_0x5a6a2e);break;default:_0x5a6a2e['queuecallerexit']=!![];_0x5a6a2e['queuecallerexitAt']=moment()[_0x0b2b('0x47')](_0x0b2b('0x80'));_0x5a6a2e[_0x0b2b('0x85')]=moment()['format'](_0x0b2b('0x80'));}_0x5a6a2e['queuecallerabandon']=![];_0x5a6a2e[_0x0b2b('0x7f')]=null;_0x5a6a2e[_0x0b2b('0x4e')]=_0x121717[_0x0b2b('0xa2')];this['channels'][_0x121717['uniqueid']]=_0x5a6a2e;this['emitVoiceQueueChannelRemove'](_0x5a6a2e,_0x0b2b('0x21'));}else if(this[_0x0b2b('0x55')](_0x121717[_0x0b2b('0xa3')])&&this[_0x0b2b('0x55')](_0x121717[_0x0b2b('0xa3')]['queueposition'])){if(!_0x5a6a2e[_0x0b2b('0x1c')]){_0x5a6a2e[_0x0b2b('0x32')]=!![];_0x5a6a2e[_0x0b2b('0x8e')]=moment()['format'](_0x0b2b('0x80'));_0x5a6a2e[_0x0b2b('0x4e')]='EXITWITHKEY';_0x5a6a2e[_0x0b2b('0x85')]=moment()[_0x0b2b('0x47')](_0x0b2b('0x80'));this[_0x0b2b('0x35')][_0x121717[_0x0b2b('0x4d')]]=_0x5a6a2e;}}logger[_0x0b2b('0x77')]('[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s',_0x121717['uniqueid'],_0x5a6a2e[_0x0b2b('0x49')],_0x5a6a2e[_0x0b2b('0x66')],_[_0x0b2b('0xa1')](_0x121717['variable'])[0x0],_0x121717[_0x0b2b('0xa2')]);_0x5a6a2e[_0x0b2b('0x16')]=this[_0x0b2b('0x16')][_0x121717[_0x0b2b('0x4d')]];}}}}catch(_0x3547f0){logger[_0x0b2b('0x3d')](_0x0b2b('0xa9'),_0x121717[_0x0b2b('0x4d')],util['inspect'](_0x3547f0,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0xa0')]=function(_0x362ce2,_0x573112,_0x3d4e76){var _0x2d6f52=[_0x0b2b('0xaa'),_0x0b2b('0xab'),_0x0b2b('0xac'),'rtpaudioqosjitterbridged',_0x0b2b('0xad'),_0x0b2b('0xae'),_0x0b2b('0xaf'),'rtpaudioqosrttbridged',_0x0b2b('0xb0'),_0x0b2b('0xb1'),_0x0b2b('0xb2'),_0x0b2b('0xb3'),'membercalls','memberdynamic',_0x0b2b('0xb4'),_0x0b2b('0xb5'),_0x0b2b('0xb6'),_0x0b2b('0xb7'),'memberrealtime'];if(!_[_0x0b2b('0xb8')](_0x573112)&&!_[_0x0b2b('0xb9')](_0x2d6f52,_0x573112)){if(_[_0x0b2b('0x56')](this[_0x0b2b('0x16')][_0x362ce2])){this[_0x0b2b('0x16')][_0x362ce2]={};}this[_0x0b2b('0x16')][_0x362ce2][_0x573112]=_0x3d4e76;}};VoiceQueueReport['prototype']['handleHangup']=function(_0x2e8149,_0x4ce2a5,_0x3e299f){try{var _0xe9ddb={};if(this[_0x0b2b('0xf')][_0x2e8149]){for(var _0x2aab18=0x0;_0x2aab18<this[_0x0b2b('0xf')][_0x2e8149][_0x0b2b('0xba')];_0x2aab18+=0x1){_0xe9ddb=this['queueReports'][_0x2e8149][_0x2aab18];var _0x2674dd=this[_0x0b2b('0x13')][_0xe9ddb['queue']];if(_0x2674dd){_0x2674dd[_0x0b2b('0xbb')]+=moment(_0xe9ddb['queuecallerleaveAt'])[_0x0b2b('0xbc')](_0xe9ddb[_0x0b2b('0x74')],'seconds')||0x0;if(_0x3e299f&&_0xe9ddb['queuecallerexitreason']===_0x0b2b('0x4f')){_0xe9ddb['queuecallerexitreason']='COMPLETEDBYAGENT';}if(_0x2aab18===this[_0x0b2b('0xf')][_0x2e8149][_0x0b2b('0xba')]-0x1){_0x2674dd[_0x0b2b('0xbd')]+=moment()['milliseconds'](0x0)[_0x0b2b('0xbc')](_0xe9ddb[_0x0b2b('0x74')],_0x0b2b('0xbe'));if(hasCallerLeftTheQueue(_0xe9ddb)&&_0xe9ddb[_0x0b2b('0x4e')]!==_0x0b2b('0x4f')){_0x2674dd[_0x0b2b('0xbf')]+=0x1;}if(_0xe9ddb[_0x0b2b('0x33')]){_0x2674dd[_0x0b2b('0xc0')]+=0x1;_0x2674dd[_0x0b2b('0xc1')]+=moment()['milliseconds'](0x0)['diff'](_0xe9ddb[_0x0b2b('0x85')],'seconds');_0xe9ddb['queuecallercompleteAt']=moment()[_0x0b2b('0x47')](_0x0b2b('0x80'));_0xe9ddb[_0x0b2b('0x32')]=![];_0xe9ddb[_0x0b2b('0x8e')]=null;}if(_0xe9ddb['queuecallerexit']&&_0xe9ddb['transfer']!=!![]){_0x2674dd[_0x0b2b('0xc2')]+=0x1;_0xe9ddb[_0x0b2b('0xa6')]=_0x0b2b('0xc2');logger[_0x0b2b('0x4b')](_0x0b2b('0xc3'),_0x2e8149,util[_0x0b2b('0x3c')](_0xe9ddb,{'showHidden':![],'depth':null}));ami['emit'](_0x0b2b('0xc4'),_0xe9ddb);}if(_0xe9ddb['queuecallerabandon']){_0x2674dd[_0x0b2b('0xc5')]+=0x1;_0xe9ddb[_0x0b2b('0xa6')]=_0x0b2b('0xc5');logger[_0x0b2b('0x4b')]('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:',_0x2e8149,util[_0x0b2b('0x3c')](_0xe9ddb,{'showHidden':![],'depth':null}));ami['emit'](_0x0b2b('0xc6'),_0xe9ddb);}}else{_0x2674dd[_0x0b2b('0xbd')]+=_0x2674dd[_0x0b2b('0xbb')];}logger[_0x0b2b('0x77')](_0x0b2b('0xc7'),_0x2e8149,_0xe9ddb[_0x0b2b('0x49')],_0xe9ddb[_0x0b2b('0x66')],_0x4ce2a5);this['channels'][_0x2e8149]=_0xe9ddb;Object[_0x0b2b('0x64')](this['voiceQueues'][_0xe9ddb[_0x0b2b('0x49')]],_0x2674dd);if(_0xe9ddb['queuecallerleaveAt']){this[_0x0b2b('0x43')](_0xe9ddb,_0x0b2b('0x23'));}}}logger[_0x0b2b('0x4b')](_0x0b2b('0xc8'),_0x2e8149,util['inspect'](this[_0x0b2b('0xf')][_0x2e8149],{'showHidden':![],'depth':null}));if(hasCallerLeftTheQueue(_0xe9ddb)&&_0xe9ddb[_0x0b2b('0x4e')]!==_0x0b2b('0x4f')){ami[_0x0b2b('0x45')](_0x0b2b('0xc9'),this[_0x0b2b('0xf')][_0x2e8149]);if(this[_0x0b2b('0xf')][_0x2e8149]){delete this['queueReports'][_0x2e8149];}if(this[_0x0b2b('0x35')][_0x2e8149]){delete this[_0x0b2b('0x35')][_0x2e8149];}if(this[_0x0b2b('0x16')][_0x2e8149]){delete this[_0x0b2b('0x16')][_0x2e8149];}}}}catch(_0x5d5eb2){logger[_0x0b2b('0x3d')](_0x0b2b('0xca'),_0x2e8149,util[_0x0b2b('0x3c')](_0x5d5eb2,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x24')]=function(_0x5873af){try{if(this[_0x0b2b('0x55')](_0x5873af)){logger[_0x0b2b('0x4b')](_0x0b2b('0xcb'),_0x5873af[_0x0b2b('0x4d')],util[_0x0b2b('0x3c')](_0x5873af,{'showHidden':![],'depth':null}));if(this[_0x0b2b('0xf')][_0x5873af[_0x0b2b('0x4d')]]){return this[_0x0b2b('0xcc')](_0x5873af['uniqueid'],_0x5873af[_0x0b2b('0xcd')],![]);}if(this[_0x0b2b('0xf')][_0x5873af[_0x0b2b('0x96')]]){if(_0x5873af[_0x0b2b('0xce')]==='21'){return;}return this[_0x0b2b('0xcc')](_0x5873af[_0x0b2b('0x96')],_0x5873af[_0x0b2b('0xcd')],!![]);}var _0xdfdebc=Object[_0x0b2b('0xa1')](this[_0x0b2b('0xf')]);for(var _0x10e86a=0x0;_0x10e86a<_0xdfdebc[_0x0b2b('0xba')];_0x10e86a++){var _0x2150ae=_[_0x0b2b('0x7b')](this[_0x0b2b('0xf')][_0xdfdebc[_0x10e86a]]);if(_0x2150ae&&_0x2150ae[_0x0b2b('0xcf')]===_0x5873af['uniqueid']){return this['handleHangup'](_0x2150ae[_0x0b2b('0x4d')],_0x5873af['cause-txt'],!![]);}}if(!this[_0x0b2b('0xf')][_0x5873af[_0x0b2b('0x4d')]]){logger[_0x0b2b('0x4b')](_0x0b2b('0xd0'),_0x5873af[_0x0b2b('0x4d')]);if(this[_0x0b2b('0x35')][_0x5873af[_0x0b2b('0x4d')]]){delete this[_0x0b2b('0x35')][_0x5873af['uniqueid']];}if(this[_0x0b2b('0x16')][_0x5873af[_0x0b2b('0x4d')]]){delete this['variables'][_0x5873af[_0x0b2b('0x4d')]];}}}}catch(_0x313638){logger['error']('[%s][voiceQueueReport][hangup]',_0x5873af['uniqueid'],util[_0x0b2b('0x3c')](_0x313638,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x0b2b('0xa')]['syncAttendedTransfer']=function(_0x3c22cb){try{if(this[_0x0b2b('0x55')](_0x3c22cb)){logger['debug'](_0x0b2b('0xd1'),_0x3c22cb['uniqueid'],util[_0x0b2b('0x3c')](_0x3c22cb,{'showHidden':![],'depth':null}));var _0x164a13;var _0x558ecc;var _0x43499f;if(this[_0x0b2b('0xf')][_0x3c22cb[_0x0b2b('0xd2')]]){_0x164a13=_['last'](this[_0x0b2b('0xf')][_0x3c22cb[_0x0b2b('0xd2')]]);_0x164a13[_0x0b2b('0x9a')]=_0x3c22cb['secondtransfererexten'];_0x164a13[_0x0b2b('0x9c')]=_0x3c22cb[_0x0b2b('0xd3')];_0x164a13[_0x0b2b('0x4e')]=_0x0b2b('0x4f');_0x164a13[_0x0b2b('0x8f')]=!![];_0x164a13[_0x0b2b('0x98')]='ATTENDED';if(this['queueReports'][_0x3c22cb[_0x0b2b('0xd3')]]){_0x43499f=this[_0x0b2b('0xf')][_0x3c22cb['secondtransfereruniqueid']];this['queueReports'][_0x3c22cb[_0x0b2b('0xd3')]]=this[_0x0b2b('0xf')][_0x3c22cb[_0x0b2b('0xd2')]];this[_0x0b2b('0xf')][_0x3c22cb[_0x0b2b('0xd2')]]=_0x43499f;_0x558ecc=_[_0x0b2b('0x7b')](this[_0x0b2b('0xf')][_0x3c22cb['transfereeuniqueid']]);_0x558ecc[_0x0b2b('0xd4')]=!![];}logger[_0x0b2b('0x77')](_0x0b2b('0xd5'),_0x3c22cb['uniqueid'],_0x164a13[_0x0b2b('0x49')],_0x164a13['type'],_0x164a13[_0x0b2b('0x9a')],_0x164a13[_0x0b2b('0x9c')]);}else if(this[_0x0b2b('0xf')][_0x3c22cb[_0x0b2b('0xd6')]]){_0x164a13=_['last'](this[_0x0b2b('0xf')][_0x3c22cb['transfertargetuniqueid']]);_0x164a13[_0x0b2b('0x9a')]=_0x3c22cb[_0x0b2b('0xd7')];_0x164a13[_0x0b2b('0x9c')]=_0x3c22cb['origtransfereruniqueid'];_0x164a13[_0x0b2b('0x4e')]=_0x0b2b('0x4f');_0x164a13['transfer']=!![];_0x164a13[_0x0b2b('0x98')]=_0x0b2b('0xd8');if(this[_0x0b2b('0xf')][_0x3c22cb[_0x0b2b('0xd9')]]){_0x43499f=this['queueReports'][_0x3c22cb['origtransfereruniqueid']];this[_0x0b2b('0xf')][_0x3c22cb[_0x0b2b('0xd9')]]=this[_0x0b2b('0xf')][_0x3c22cb[_0x0b2b('0xd6')]];this[_0x0b2b('0xf')][_0x3c22cb[_0x0b2b('0xd6')]]=_0x43499f;_0x558ecc=_[_0x0b2b('0x7b')](this[_0x0b2b('0xf')][_0x3c22cb[_0x0b2b('0xd6')]]);_0x558ecc[_0x0b2b('0xd4')]=!![];}logger['info'](_0x0b2b('0xd5'),_0x3c22cb[_0x0b2b('0x4d')],_0x164a13[_0x0b2b('0x49')],_0x164a13[_0x0b2b('0x66')],_0x164a13[_0x0b2b('0x9a')],_0x164a13[_0x0b2b('0x9c')]);}else if(this[_0x0b2b('0xf')][_0x3c22cb[_0x0b2b('0xd9')]]){_0x164a13=_[_0x0b2b('0x7b')](this['queueReports'][_0x3c22cb['origtransfereruniqueid']]);_0x164a13[_0x0b2b('0x9a')]=_0x3c22cb['origtransfererexten'];_0x164a13[_0x0b2b('0x9c')]=_0x3c22cb[_0x0b2b('0xd9')];_0x164a13[_0x0b2b('0x4e')]='ATTENDEDTRANSFER';_0x164a13['transfer']=!![];_0x164a13[_0x0b2b('0x98')]='ATTENDED';_0x164a13[_0x0b2b('0xd4')]=!![];_0x164a13[_0x0b2b('0xcf')]=_0x3c22cb[_0x0b2b('0xd2')];}else if(this[_0x0b2b('0xf')][_0x3c22cb[_0x0b2b('0xd3')]]){_0x164a13=_['last'](this[_0x0b2b('0xf')][_0x3c22cb[_0x0b2b('0xd3')]]);_0x164a13[_0x0b2b('0x9a')]=_0x3c22cb['secondtransfererexten'];_0x164a13[_0x0b2b('0x9c')]=_0x3c22cb[_0x0b2b('0xd3')];_0x164a13[_0x0b2b('0x4e')]=_0x0b2b('0x4f');_0x164a13[_0x0b2b('0x8f')]=!![];_0x164a13[_0x0b2b('0x98')]=_0x0b2b('0xd8');_0x164a13['switch']=!![];_0x164a13[_0x0b2b('0xcf')]=_0x3c22cb[_0x0b2b('0xd6')];}}}catch(_0x4153d3){logger[_0x0b2b('0x3d')](_0x0b2b('0xd1'),_0x3c22cb[_0x0b2b('0x4d')],util[_0x0b2b('0x3c')](_0x4153d3,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x2c')]=function(_0x6d8e7b){try{if(this['isNotNull'](_0x6d8e7b)){logger[_0x0b2b('0x4b')](_0x0b2b('0xda'),_0x6d8e7b['uniqueid'],util[_0x0b2b('0x3c')](_0x6d8e7b,{'showHidden':![],'depth':null}));if(this[_0x0b2b('0xf')][_0x6d8e7b[_0x0b2b('0xd2')]]){var _0x2c7bf4=_['last'](this[_0x0b2b('0xf')][_0x6d8e7b[_0x0b2b('0xd2')]]);_0x2c7bf4[_0x0b2b('0x4e')]=_0x0b2b('0xdb');_0x2c7bf4[_0x0b2b('0x8f')]=!![];_0x2c7bf4[_0x0b2b('0x98')]=_0x0b2b('0xdc');_0x2c7bf4['transferexten']=_0x6d8e7b[_0x0b2b('0xdd')];_0x2c7bf4[_0x0b2b('0x9c')]=_0x6d8e7b['transfereeuniqueid'];logger['info'](_0x0b2b('0xde'),_0x6d8e7b[_0x0b2b('0x4d')],_0x2c7bf4[_0x0b2b('0x49')],_0x2c7bf4[_0x0b2b('0x66')],_0x2c7bf4[_0x0b2b('0x9a')],_0x2c7bf4[_0x0b2b('0x9c')]);this[_0x0b2b('0x24')]({'event':_0x0b2b('0xdf'),'uniqueid':_0x6d8e7b[_0x0b2b('0xd2')],'context':_0x6d8e7b[_0x0b2b('0xe0')],'channel':_0x6d8e7b[_0x0b2b('0xe1')]});}}}catch(_0x3a1b1d){logger[_0x0b2b('0x3d')](_0x0b2b('0xda'),_0x6d8e7b['uniqueid'],util['inspect'](_0x3a1b1d,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype']['syncMusicOnHoldStart']=function(_0x5a1ab9){try{if(this[_0x0b2b('0x55')](_0x5a1ab9)){logger[_0x0b2b('0x4b')](_0x0b2b('0xe2'),_0x5a1ab9[_0x0b2b('0x4d')],util[_0x0b2b('0x3c')](_0x5a1ab9,{'showHidden':![],'depth':null}));if(this[_0x0b2b('0xf')][_0x5a1ab9[_0x0b2b('0x4d')]]){var _0x50f3d1=_[_0x0b2b('0x7b')](this[_0x0b2b('0xf')][_0x5a1ab9[_0x0b2b('0x4d')]]);if(!_[_0x0b2b('0xb8')](_0x50f3d1[_0x0b2b('0x85')])){_0x50f3d1[_0x0b2b('0xe3')]=moment()['format'](_0x0b2b('0x80'));logger['info'](_0x0b2b('0xe4'),_0x5a1ab9[_0x0b2b('0x4d')],_0x50f3d1[_0x0b2b('0xe3')]);}}}}catch(_0x570436){logger['error'](_0x0b2b('0xe2'),_0x5a1ab9[_0x0b2b('0x4d')],util[_0x0b2b('0x3c')](_0x570436,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x0b2b('0xa')][_0x0b2b('0x28')]=function(_0x309d39){try{if(this[_0x0b2b('0x55')](_0x309d39)){logger['debug'](_0x0b2b('0xe5'),_0x309d39[_0x0b2b('0x4d')],util[_0x0b2b('0x3c')](_0x309d39,{'showHidden':![],'depth':null}));if(this[_0x0b2b('0xf')][_0x309d39[_0x0b2b('0x4d')]]){var _0x42250d=_['last'](this[_0x0b2b('0xf')][_0x309d39['uniqueid']]);if(!_[_0x0b2b('0xb8')](_0x42250d[_0x0b2b('0xe3')])){_0x42250d[_0x0b2b('0xe6')]+=moment()[_0x0b2b('0xe7')](0x0)[_0x0b2b('0xbc')](_0x42250d[_0x0b2b('0xe3')],_0x0b2b('0xbe'));logger[_0x0b2b('0x77')]('[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s',_0x309d39[_0x0b2b('0x4d')],_0x42250d[_0x0b2b('0xe6')]);delete _0x42250d['mohstarttime'];}}}}catch(_0x174ddf){logger[_0x0b2b('0x3d')]('[%s][voiceQueueReport][musiconholdstop]',_0x309d39[_0x0b2b('0x4d')],util[_0x0b2b('0x3c')](_0x174ddf,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x0b2b('0xe8')]=function(_0x56af54){try{if(this['isNotNull'](_0x56af54)){logger[_0x0b2b('0x4b')](_0x0b2b('0xe9'),_0x56af54[_0x0b2b('0x4d')],util[_0x0b2b('0x3c')](_0x56af54,{'showHidden':![],'depth':null}));if(_0x56af54[_0x0b2b('0xea')]['toLowerCase']()===_0x0b2b('0xeb')){_0x56af54[_0x0b2b('0xec')]=_0x56af54[_0x0b2b('0xed')]&&_0x56af54[_0x0b2b('0xed')][_0x0b2b('0x93')](_0x0b2b('0xee'))?_0x56af54[_0x0b2b('0xed')]:(_0x56af54[_0x0b2b('0xed')]||_0x56af54[_0x0b2b('0xec')])[_0x0b2b('0x94')]();if(_[_0x0b2b('0x93')](_0x56af54['applicationdata'][_0x0b2b('0x94')](),_0x0b2b('0xef'))){logger[_0x0b2b('0x77')]('[%s][voiceQueueReport][newexten]\x20application:%s\x20appdata:%s',_0x56af54['uniqueid'],_0x56af54[_0x0b2b('0xea')],_0x56af54[_0x0b2b('0xec')]);if(_[_0x0b2b('0x56')](this['channels'][_0x56af54[_0x0b2b('0x4d')]]))this[_0x0b2b('0x35')][_0x56af54[_0x0b2b('0x4d')]]={};var _0x1c134d=_0x56af54[_0x0b2b('0xec')][_0x0b2b('0xf0')]('=');var _0xc6ed53=_0x1c134d[0x0][_0x0b2b('0x94')]()[_0x0b2b('0xf1')](/cdr\((.*)\)/);if(_0xc6ed53)this[_0x0b2b('0x35')][_0x56af54[_0x0b2b('0x4d')]][_0xc6ed53[0x1]]=_0x1c134d[0x1];}}}}catch(_0xf62ade){logger['error']('[%s][voiceQueueReport][newexten]',_0x56af54['uniqueid'],util['inspect'](_0xf62ade,{'showHidden':![],'depth':null}));}};module[_0x0b2b('0xf2')]=VoiceQueueReport;
\ No newline at end of file