Built motion from commit eeb7beacd.|1.0.21
[motion.git] / server / config / integrations / freshdesk.js
index c6a2e0d..25de1f4 100644 (file)
@@ -1 +1 @@
-var _0xf897=["\x75\x73\x65\x20\x73\x74\x72\x69\x63\x74","\x6C\x6F\x64\x61\x73\x68","\x75\x74\x69\x6C","\x6D\x6F\x6D\x65\x6E\x74","\x72\x65\x71\x75\x65\x73\x74\x2D\x70\x72\x6F\x6D\x69\x73\x65","\x6D\x6F\x74\x69\x6F\x6E","\x2E\x2E\x2F\x6C\x6F\x67\x67\x65\x72\x2E\x6A\x73","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x2E\x2E\x2F\x2E\x2E\x2F\x6D\x6F\x64\x65\x6C\x73","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x43\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E","\x52\x65\x70\x6F\x72\x74\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x56\x6F\x69\x63\x65\x51\x75\x65\x75\x65","\x56\x6F\x69\x63\x65\x45\x78\x74\x65\x6E\x73\x69\x6F\x6E","\x55\x73\x65\x72","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x20\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x20\x69\x6E\x69\x74\x69\x61\x6C\x69\x7A\x61\x74\x69\x6F\x6E\x2E\x2E\x2E","\x69\x6E\x66\x6F","\x68\x61\x6E\x64\x6C\x65\x45\x76\x65\x6E\x74","\x70\x72\x6F\x74\x6F\x74\x79\x70\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x50\x61\x73\x73\x65\x64\x20\x70\x61\x72\x61\x6D\x65\x74\x65\x72\x73\x20\x61\x72\x65\x20\x6E\x6F\x74\x20\x65\x6E\x6F\x75\x67\x68\x20\x74\x6F\x20\x63\x72\x65\x61\x74\x65\x20\x61\x20\x6E\x65\x77\x20\x74\x69\x63\x6B\x65\x74\x3A\x20\x6D\x69\x73\x73\x20\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x49\x64\x20\x6F\x72\x20\x43\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E\x49\x64","\x65\x72\x72\x6F\x72","\x63\x61\x74\x63\x68","\x74\x68\x65\x6E","\x66\x69\x6E\x64","\x63\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E","\x75\x72\x69","\x68\x65\x61\x64\x65\x72\x73","\x73\x65\x72\x76\x65\x72\x55\x72\x6C","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x41\x63\x63\x6F\x75\x6E\x74","\x64\x61\x74\x61\x56\x61\x6C\x75\x65\x73","\x75\x73\x65\x72\x6E\x61\x6D\x65","\x72\x65\x6D\x6F\x74\x65\x55\x72\x69","\x61\x70\x70\x6C\x69\x63\x61\x74\x69\x6F\x6E\x2F\x6A\x73\x6F\x6E","\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E","\x42\x61\x73\x69\x63\x20","\x62\x61\x73\x65\x36\x34","\x61\x70\x69\x4B\x65\x79","\x3A\x58","\x68\x61\x73\x4F\x77\x6E\x50\x72\x6F\x70\x65\x72\x74\x79","\x66\x75\x6C\x6C\x6E\x61\x6D\x65","\x66\x69\x6E\x64\x4F\x6E\x65","\x61\x67\x65\x6E\x74","\x73\x63\x6F\x70\x65","\x61\x67\x65\x6E\x74\x4E\x61\x6D\x65","\x71\x75\x65\x75\x65","\x6E\x61\x6D\x65","\x6D\x6F\x6E\x69\x74\x6F\x72\x5F\x66\x6F\x72\x6D\x61\x74","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x65\x6E\x61\x62\x6C\x65\x64\x20\x66\x6F\x72\x20\x74\x68\x65\x20\x51\x75\x65\x75\x65\x20","\x72\x65\x63\x6F\x72\x64\x45\x6E\x61\x62\x6C\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x51\x75\x65\x75\x65\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x6F\x72\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x6E\x6F\x74\x20\x65\x6E\x61\x62\x6C\x65\x64","\x72\x6F\x75\x74\x65\x49\x64","\x69\x64","\x72\x65\x63\x6F\x72\x64","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x65\x6E\x61\x62\x6C\x65\x64\x20\x66\x6F\x72\x20\x74\x68\x65\x20\x52\x6F\x75\x74\x65\x20\x4F\x75\x74\x62\x6F\x75\x6E\x64\x20","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x52\x6F\x75\x74\x65\x20\x4F\x75\x74\x62\x6F\x75\x6E\x64\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x6F\x72\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x6E\x6F\x74\x20\x65\x6E\x61\x62\x6C\x65\x64","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x61\x67\x65\x6E\x74\x73","","\x6D\x65\x6D\x62\x65\x72\x6E\x61\x6D\x65","\x76\x6F\x69\x63\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x68\x61\x6E\x6E\x65\x6C\x20\x6E\x6F\x74\x20\x72\x65\x63\x6F\x67\x6E\x69\x7A\x65\x64\x3A\x20","\x72\x65\x63\x6F\x72\x64\x69\x6E\x67\x55\x52\x4C","\x25\x73\x2F\x61\x70\x69\x2F\x76\x6F\x69\x63\x65\x2F\x72\x65\x63\x6F\x72\x64\x69\x6E\x67\x73\x2F\x25\x73\x2F\x64\x6F\x77\x6E\x6C\x6F\x61\x64\x3F\x74\x79\x70\x65\x3D\x75\x6E\x69\x71\x75\x65\x69\x64","\x75\x6E\x69\x71\x75\x65\x69\x64","\x66\x6F\x72\x6D\x61\x74","\x72\x65\x73\x75\x6C\x74","\x6C\x65\x6E\x67\x74\x68","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x41\x67\x65\x6E\x74\x73\x20\x66\x6F\x75\x6E\x64\x20\x28","\x29\x2E\x20\x46\x69\x6E\x64\x20\x77\x69\x74\x68\x20\x6E\x61\x6D\x65\x3A\x20","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x41\x67\x65\x6E\x74\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64","\x63\x6F\x6E\x74\x61\x63\x74","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x41\x67\x65\x6E\x74\x20","\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x2E\x20\x55\x73\x65\x20\x74\x68\x65\x20\x61\x64\x6D\x69\x6E\x20\x61\x63\x63\x6F\x75\x6E\x74","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x61\x67\x65\x6E\x74\x73\x2F\x6D\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x74\x6F\x20\x73\x65\x61\x72\x63\x68\x20\x77\x69\x74\x68\x20\x70\x68\x6F\x6E\x65\x20","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x63\x6F\x6E\x74\x61\x63\x74\x73\x3F\x70\x68\x6F\x6E\x65\x3D","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x74\x6F\x20\x73\x65\x61\x72\x63\x68\x20\x77\x69\x74\x68\x20\x6D\x6F\x62\x69\x6C\x65\x20","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x63\x6F\x6E\x74\x61\x63\x74\x73\x3F\x6D\x6F\x62\x69\x6C\x65\x3D","\x6F\x75\x74\x62\x6F\x75\x6E\x64","\x64\x65\x73\x74\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x75\x6D","\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x75\x6D","\x64\x65\x73\x74\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x61\x6D\x65","\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x61\x6D\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x66\x6F\x75\x6E\x64\x20\x28\x70\x68\x6F\x6E\x65\x29\x3A\x20","\x65\x6E\x64\x75\x73\x65\x72","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x28\x70\x68\x6F\x6E\x65\x29\x3A\x20","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x72\x65\x61\x74\x65\x20\x6E\x65\x77\x20\x63\x6F\x6E\x74\x61\x63\x74\x20\x77\x69\x74\x68\x20\x70\x68\x6F\x6E\x65\x20","\x64\x65\x62\x75\x67","\x50\x4F\x53\x54","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x63\x6F\x6E\x74\x61\x63\x74\x73","\x43\x61\x6C\x6C\x65\x72\x20\x2D\x20\x25\x73","\x70\x68\x6F\x6E\x65","\x6D\x6F\x62\x69\x6C\x65","\x64\x65\x73\x63\x72\x69\x70\x74\x69\x6F\x6E","\x50\x68\x6F\x6E\x65\x20\x6E\x75\x6D\x62\x65\x72\x20\x25\x73\x2E\x20\x4F\x72\x69\x67\x69\x6E\x61\x74\x65\x20\x66\x72\x6F\x6D\x20\x4D\x6F\x74\x69\x6F\x6E\x2E","\x65\x6D\x61\x69\x6C","\x25\x73\x40\x63\x6F\x6D\x70\x61\x6E\x79\x2E\x63\x6F\x6D","\x43\x68\x61\x6E\x6E\x65\x6C\x20\x6E\x6F\x74\x20\x72\x65\x63\x6F\x67\x6E\x69\x7A\x65\x64\x3A","\x3C\x75\x6E\x6B\x6E\x6F\x77\x6E\x3E","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x72\x65\x61\x74\x65\x20\x74\x69\x63\x6B\x65\x74\x20\x74\x6F\x20\x63\x6F\x6E\x74\x61\x63\x74\x20\x77\x69\x74\x68\x20\x69\x64\x20\x20","\x72\x65\x73\x70\x6F\x6E\x64\x65\x72\x5F\x69\x64","\x72\x65\x71\x75\x65\x73\x74\x65\x72\x5F\x69\x64","\x73\x6F\x75\x72\x63\x65","\x70\x72\x69\x6F\x72\x69\x74\x79","\x73\x74\x61\x74\x75\x73","\x73\x75\x62\x6A\x65\x63\x74","\x50\x68\x6F\x6E\x65\x20\x6E\x75\x6D\x62\x65\x72\x20","\x76\x61\x6C\x75\x65","\x66\x6F\x72\x45\x61\x63\x68","\x63\x75\x73\x74\x6F\x6D\x5F\x66\x69\x65\x6C\x64\x73","\x74\x61\x67\x73","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x74\x69\x63\x6B\x65\x74\x73","\x53\x75\x62\x6A\x65\x63\x74","\x73\x6F\x72\x74\x42\x79","\x74\x79\x70\x65","\x73\x74\x72\x69\x6E\x67","\x63\x6F\x6E\x74\x65\x6E\x74","\x70\x75\x73\x68","\x76\x61\x72\x69\x61\x62\x6C\x65","\x76\x61\x72\x69\x61\x62\x6C\x65\x4E\x61\x6D\x65","\x63\x75\x73\x74\x6F\x6D\x56\x61\x72\x69\x61\x62\x6C\x65","\x56\x61\x72\x69\x61\x62\x6C\x65","\x20","\x6A\x6F\x69\x6E","\x44\x65\x73\x63\x72\x69\x70\x74\x69\x6F\x6E","\x6B\x65\x79\x56\x61\x6C\x75\x65","\x6B\x65\x79\x54\x79\x70\x65","\x6B\x65\x79","\x25\x73\x3A\x20\x25\x73","\x6B\x65\x79\x43\x6F\x6E\x74\x65\x6E\x74","\x3C\x62\x72\x3E","\x46\x69\x65\x6C\x64","\x66\x69\x6C\x74\x65\x72","\x69\x64\x46\x69\x65\x6C\x64","\x54\x61\x67\x73","\x6D\x61\x70","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x54\x69\x63\x6B\x65\x74\x20\x63\x72\x65\x61\x74\x65\x64\x20","\x74\x69\x63\x6B\x65\x74\x49\x64","\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x66\x72\x65\x73\x68\x64\x65\x73\x6B","\x65\x76\x65\x6E\x74\x43\x68\x61\x6E\x6E\x65\x6C","\x65\x78\x69\x74\x53\x74\x61\x74\x75\x73","\x73\x75\x63\x63\x65\x73\x73","\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x49\x64","\x73\x75\x62\x74\x79\x70\x65\x43\x68\x61\x6E\x6E\x65\x6C","\x75\x72\x6C","\x2F\x68\x65\x6C\x70\x64\x65\x73\x6B\x2F\x74\x69\x63\x6B\x65\x74\x73\x2F","\x72\x65\x70\x6F\x72\x74\x5F\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x3A\x66\x72\x65\x73\x68\x64\x65\x73\x6B","\x65\x6D\x69\x74","\x61\x67\x65\x6E\x74\x3A\x25\x73","\x74\x6F","\x63\x72\x65\x61\x74\x65","\x54\x69\x63\x6B\x65\x74\x20\x25\x73\x20\x64\x69\x73\x70\x6C\x61\x79\x65\x64\x20\x74\x6F\x20\x61\x67\x65\x6E\x74\x20\x25\x73","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x45\x72\x72\x6F\x72\x20\x69\x6E\x20\x74\x69\x63\x6B\x65\x74\x20\x63\x72\x65\x61\x74\x69\x6F\x6E","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x4D\x65\x73\x73\x61\x67\x65\x3A\x20","\x6D\x65\x73\x73\x61\x67\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x53\x74\x61\x63\x6B\x3A\x20","\x73\x74\x61\x63\x6B","\x66\x61\x69\x6C\x65\x64","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x45\x72\x72\x6F\x72\x20\x69\x6E\x20\x52\x65\x70\x6F\x72\x74\x20\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x20\x63\x72\x65\x61\x74\x65","\x73\x75\x62\x73\x74\x72","\x2F","\x5E\x5C\x2F\x7C\x5C\x2F\x24","\x67","\x63\x61\x6C\x6C","\x73\x6C\x69\x63\x65","\x72\x65\x70\x6C\x61\x63\x65","\x65\x78\x70\x6F\x72\x74\x73"];_0xf897[0];var _=require(_0xf897[1]);var util=require(_0xf897[2]);var moment=require(_0xf897[3]);var rp=require(_0xf897[4]);var logger=require(_0xf897[6])(_0xf897[5]);var FreshdeskIntegration=require(_0xf897[8])[_0xf897[7]];var IntConfiguration=require(_0xf897[8])[_0xf897[9]];var ReportIntegration=require(_0xf897[8])[_0xf897[10]];var VoiceQueue=require(_0xf897[8])[_0xf897[11]];var VoiceExtension=require(_0xf897[8])[_0xf897[12]];var Agent=require(_0xf897[8])[_0xf897[13]];function Freshdesk(){logger[_0xf897[15]](_0xf897[14])}Freshdesk[_0xf897[17]][_0xf897[16]]= function(_0x6fecxd,_0x6fecxe,_0x6fecxf,_0x6fecx10,_0x6fecx11,_0x6fecx12,_0x6fecx13){var _0x6fecx14={connection:undefined,configuration:undefined,agent:undefined,enduser:undefined,ticketId:undefined,recordEnable:false,serverUrl:undefined};if(!_0x6fecxd||  !_0x6fecxe){logger[_0xf897[19]](_0xf897[18]);return};IntConfiguration[_0xf897[22]]({where:{id:_0x6fecxe,AccountId:_0x6fecxd},include:[{all:true,include:[{all:true}]}]})[_0xf897[21]](handleEntityNotFound())[_0xf897[21]](handleConnection(_0x6fecx14))[_0xf897[21]](searchMotionAgent(_0x6fecxf,_0x6fecx11))[_0xf897[21]](handleMotionAgent(_0x6fecx14))[_0xf897[21]](searchQueue(_0x6fecx11))[_0xf897[21]](handleQueueRecordings(_0x6fecx14,_0x6fecx11))[_0xf897[21]](searchRoute(_0x6fecx11))[_0xf897[21]](handleOutboundRecordings(_0x6fecx14,_0x6fecx11))[_0xf897[21]](searchAgent(_0x6fecx14))[_0xf897[21]](handleAgent(_0x6fecx14,_0x6fecxf,_0x6fecx11,_0x6fecx10))[_0xf897[21]](searchAdmin(_0x6fecx14))[_0xf897[21]](handleAdmin(_0x6fecx14))[_0xf897[21]](searchContact(_0x6fecx14,_0x6fecxf,_0x6fecx11,_0x6fecx10))[_0xf897[21]](searchContactMobile(_0x6fecx14,_0x6fecxf,_0x6fecx11,_0x6fecx10))[_0xf897[21]](handleContact(_0x6fecx14,_0x6fecxf,_0x6fecx11,_0x6fecx10))[_0xf897[21]](createContact(_0x6fecx14,_0x6fecxf,_0x6fecx11,_0x6fecx10))[_0xf897[21]](handleCreateContact(_0x6fecx14,_0x6fecxf,_0x6fecx11,_0x6fecx10))[_0xf897[21]](ticketCreation(_0x6fecx14,_0x6fecx11,_0x6fecx12,_0x6fecxf,_0x6fecx10))[_0xf897[21]](handleTicketDisplay(_0x6fecx14))[_0xf897[21]](handleReportIntegration(_0x6fecx14,_0x6fecxf,_0x6fecx11,_0x6fecxd,_0x6fecx13,_0x6fecx10))[_0xf897[21]](handleEnd(_0x6fecx14))[_0xf897[20]](handleError(_0x6fecx14,_0x6fecxf,_0x6fecx11,_0x6fecxd))};function handleEntityNotFound(){return function(_0x6fecx16){return _0x6fecx16?_0x6fecx16:null}}function handleConnection(_0x6fecx14){return function(_0x6fecx18){var _0x6fecx19=getAccountConfiguration(_0x6fecx18.FreshdeskAccount);_0x6fecx14[_0xf897[23]]= _0x6fecx18;_0x6fecx14[_0xf897[24]]= _0x6fecx19[_0xf897[24]];_0x6fecx14[_0xf897[25]]= _0x6fecx19[_0xf897[25]];_0x6fecx14[_0xf897[26]]= _0x6fecx18[_0xf897[28]][_0xf897[27]][_0xf897[26]];_0x6fecx14[_0xf897[29]]= _0x6fecx18[_0xf897[27]][_0xf897[29]]}}function getAccountConfiguration(_0x6fecx1b){var _0x6fecx1c={uri:stripTrailingSlash(_0x6fecx1b[_0xf897[30]]),headers:{"\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E":undefined,"\x43\x6F\x6E\x74\x65\x6E\x74\x2D\x54\x79\x70\x65":_0xf897[31],"\x41\x63\x63\x65\x70\x74":_0xf897[31]}};_0x6fecx1c[_0xf897[25]][_0xf897[32]]= _0xf897[33]+  new Buffer(_0x6fecx1b[_0xf897[35]]+ _0xf897[36]).toString(_0xf897[34]);return _0x6fecx1c}function searchMotionAgent(_0x6fecxf,_0x6fecx11){return function(){var _0x6fecx1e=getAgentSearchPropertyFromChannel(_0x6fecxf);if(_0x6fecx11[_0xf897[37]](_0x6fecx1e)){return Agent[_0xf897[41]](_0xf897[40])[_0xf897[39]]({where:{name:getValueFromPropertyName(_0x6fecx11,_0x6fecx1e)},attributes:[_0xf897[38]]})};return}}function handleMotionAgent(_0x6fecx14){return function(_0x6fecx20){if(_0x6fecx20&& _0x6fecx20[_0xf897[38]]){_0x6fecx14[_0xf897[42]]= _0x6fecx20[_0xf897[38]]};return}}function searchQueue(_0x6fecx11){return function(){if(_0x6fecx11[_0xf897[43]]){return VoiceQueue[_0xf897[39]]({where:{name:_0x6fecx11[_0xf897[43]]},attributes:[_0xf897[44],_0xf897[45]]})}else {return}}}function handleQueueRecordings(_0x6fecx14,_0x6fecx11){return function(_0x6fecx23){if(_0x6fecx11[_0xf897[43]]){if(_0x6fecx23&& _0x6fecx23[_0xf897[45]]){logger[_0xf897[15]](_0xf897[46]+ _0x6fecx23[_0xf897[44]]);_0x6fecx14[_0xf897[47]]= true}else {_0x6fecx14[_0xf897[47]]= false;logger[_0xf897[15]](_0xf897[48])}};return}}function searchRoute(_0x6fecx11){return function(){if(_0x6fecx11[_0xf897[49]]){return VoiceExtension[_0xf897[39]]({where:{id:_0x6fecx11[_0xf897[49]]},attributes:[_0xf897[50],_0xf897[51]]})}else {return}}}function handleOutboundRecordings(_0x6fecx14,_0x6fecx11){return function(_0x6fecx26){if(_0x6fecx11[_0xf897[49]]){if(_0x6fecx26&& _0x6fecx26[_0xf897[51]]){logger[_0xf897[15]](_0xf897[52]+ _0x6fecx26[_0xf897[50]]);_0x6fecx14[_0xf897[47]]= true}else {_0x6fecx14[_0xf897[47]]= false;logger[_0xf897[15]](_0xf897[53])}};return}}function searchAgent(_0x6fecx14){return function(){if(_0x6fecx14[_0xf897[42]]){return rp({uri:join_url(_0x6fecx14[_0xf897[24]],_0xf897[54]),headers:_0x6fecx14[_0xf897[25]],json:true})}};return}function getAgentSearchPropertyFromChannel(_0x6fecxf){var _0x6fecx29=_0xf897[55];if(_0x6fecxf){switch(_0x6fecxf){case _0xf897[57]:_0x6fecx29= _0xf897[56];break;default:_0x6fecx29= _0xf897[56];logger[_0xf897[19]](_0xf897[58]+ _0x6fecxf)}};return _0x6fecx29}function getValueFromPropertyName(_0x6fecx11,_0x6fecx29,_0x6fecx14){if(_0x6fecx29=== _0xf897[59]){if(_0x6fecx14&& _0x6fecx14[_0xf897[47]]&& _0x6fecx14[_0xf897[26]]){return util[_0xf897[62]](_0xf897[60],stripTrailingSlash(_0x6fecx14[_0xf897[26]]),_0x6fecx11[_0xf897[61]])}else {return null}}else {return _[_0xf897[63]](_0x6fecx11,_0x6fecx29)}}function handleAgent(_0x6fecx14,_0x6fecxf,_0x6fecx2c,_0x6fecx10){return function(_0x6fecx11){if(_0x6fecx11&& _0x6fecx11[_0xf897[64]]> 0){logger[_0xf897[15]](_0xf897[65]+ _0x6fecx11[_0xf897[64]]+ _0xf897[66]+ _0x6fecx14[_0xf897[42]]);_0x6fecx14[_0xf897[40]]= getMatchObject(_0x6fecx11,_0xf897[44],_0x6fecx14[_0xf897[42]]);return _0x6fecx14[_0xf897[40]]}else {logger[_0xf897[15]](_0xf897[67]);return}}}function getMatchObject(_0x6fecx2e,_0x6fecx29,_0x6fecx2f){var _0x6fecx30=_[_0xf897[22]](_0x6fecx2e,function(_0x6fecx31){if(_0x6fecx31[_0xf897[68]][_0x6fecx29]=== _0x6fecx2f){return _0x6fecx31}});return _0x6fecx30}function searchAdmin(_0x6fecx14){return function(){if(_0x6fecx14[_0xf897[40]]){return};logger[_0xf897[15]](_0xf897[69]+ _0x6fecx14[_0xf897[42]]+ _0xf897[70]);return rp({uri:join_url(_0x6fecx14[_0xf897[24]],_0xf897[71]),headers:_0x6fecx14[_0xf897[25]],json:true})}}function handleAdmin(_0x6fecx14){return function(_0x6fecx11){if(!_0x6fecx11){return};_0x6fecx14[_0xf897[40]]= _0x6fecx11;return _0x6fecx14[_0xf897[40]]}}function searchContact(_0x6fecx14,_0x6fecxf,_0x6fecx11,_0x6fecx10){return function(){var _0x6fecx35=getValueFromPropertyName(_0x6fecx11,getEndUserSearchPropertyFromChannel(_0x6fecxf,_0x6fecx10),_0x6fecx14);logger[_0xf897[15]](_0xf897[72]+ _0x6fecx35);return rp({uri:join_url(_0x6fecx14[_0xf897[24]],_0xf897[73]+ _0x6fecx35),headers:_0x6fecx14[_0xf897[25]],json:true})}}function searchContactMobile(_0x6fecx14,_0x6fecxf,_0x6fecx2c,_0x6fecx10){return function(_0x6fecx11){if(_0x6fecx11&& _0x6fecx11[_0xf897[64]]> 0){return _0x6fecx11};var _0x6fecx37=getValueFromPropertyName(_0x6fecx2c,getEndUserSearchPropertyFromChannel(_0x6fecxf,_0x6fecx10),_0x6fecx14);logger[_0xf897[15]](_0xf897[74]+ _0x6fecx37);return rp({uri:join_url(_0x6fecx14[_0xf897[24]],_0xf897[75]+ _0x6fecx37),headers:_0x6fecx14[_0xf897[25]],json:true})}}function getEndUserSearchPropertyFromChannel(_0x6fecxf,_0x6fecx10){var _0x6fecx29=_0xf897[55];if(_0x6fecxf){switch(_0x6fecxf){case _0xf897[57]:if(_0x6fecx10=== _0xf897[76]){_0x6fecx29= _0xf897[77]}else {if(_0x6fecx10=== _0xf897[43]){_0x6fecx29= _0xf897[78]}};break;default:_0x6fecx29= _0xf897[78];logger[_0xf897[19]](_0xf897[58]+ _0x6fecxf)}};return _0x6fecx29}function getEndUserNamePropertyFromChannel(_0x6fecxf,_0x6fecx10){var _0x6fecx29=_0xf897[55];if(_0x6fecxf){switch(_0x6fecxf){case _0xf897[57]:if(_0x6fecx10=== _0xf897[76]){_0x6fecx29= _0xf897[79]}else {if(_0x6fecx10=== _0xf897[43]){_0x6fecx29= _0xf897[80]}};break;default:_0x6fecx29= _0xf897[80];logger[_0xf897[19]](_0xf897[58]+ _0x6fecxf)}};return _0x6fecx29}function handleContact(_0x6fecx14,_0x6fecxf,_0x6fecx2c,_0x6fecx10){return function(_0x6fecx11){if(!_0x6fecx11){return};var _0x6fecx3b=getValueFromPropertyName(_0x6fecx2c,getEndUserSearchPropertyFromChannel(_0x6fecxf,_0x6fecx10));if(_0x6fecx11[_0xf897[64]]> 0){logger[_0xf897[15]](_0xf897[81]+ _0x6fecx3b);_0x6fecx14[_0xf897[82]]= _0x6fecx11[0];return _0x6fecx14[_0xf897[82]]};logger[_0xf897[15]](_0xf897[83]+ _0x6fecx3b);return}}function createContact(_0x6fecx14,_0x6fecxf,_0x6fecx2c,_0x6fecx10){return function(_0x6fecx11){if(!_0x6fecx11){logger[_0xf897[15]](_0xf897[84]+ getValueFromPropertyName(_0x6fecx2c,getEndUserSearchPropertyFromChannel(_0x6fecxf,_0x6fecx10)));logger[_0xf897[85]](getJsonForContactCreation(_0x6fecxf,_0x6fecx2c,_0x6fecx10));var _0x6fecx3d={method:_0xf897[86],uri:join_url(_0x6fecx14[_0xf897[24]],_0xf897[87]),headers:_0x6fecx14[_0xf897[25]],body:getJsonForContactCreation(_0x6fecxf,_0x6fecx2c,_0x6fecx10),json:true};return rp(_0x6fecx3d)};return}}function getJsonForContactCreation(_0x6fecxf,_0x6fecx11,_0x6fecx10){var _0x6fecx3f={};switch(_0x6fecxf){case _0xf897[57]:if(_0x6fecx10=== _0xf897[43]){if(isValidName(_0x6fecx11[_0xf897[80]])){_0x6fecx3f[_0xf897[44]]= getValueFromPropertyName(_0x6fecx11,getEndUserNamePropertyFromChannel(_0x6fecxf,_0x6fecx10))}else {_0x6fecx3f[_0xf897[44]]= util[_0xf897[62]](_0xf897[88],getValueFromPropertyName(_0x6fecx11,getEndUserSearchPropertyFromChannel(_0x6fecxf,_0x6fecx10)))}}else {if(_0x6fecx10=== _0xf897[76]){if(isValidName(_0x6fecx11[_0xf897[79]])){_0x6fecx3f[_0xf897[44]]= getValueFromPropertyName(_0x6fecx11,getEndUserNamePropertyFromChannel(_0x6fecxf,_0x6fecx10))}else {_0x6fecx3f[_0xf897[44]]= util[_0xf897[62]](_0xf897[88],getValueFromPropertyName(_0x6fecx11,getEndUserSearchPropertyFromChannel(_0x6fecxf,_0x6fecx10)))}}};_0x6fecx3f[_0xf897[89]]= getValueFromPropertyName(_0x6fecx11,getEndUserSearchPropertyFromChannel(_0x6fecxf,_0x6fecx10));_0x6fecx3f[_0xf897[90]]= getValueFromPropertyName(_0x6fecx11,getEndUserSearchPropertyFromChannel(_0x6fecxf,_0x6fecx10));_0x6fecx3f[_0xf897[91]]= util[_0xf897[62]](_0xf897[92],getValueFromPropertyName(_0x6fecx11,getEndUserSearchPropertyFromChannel(_0x6fecxf,_0x6fecx10)));_0x6fecx3f[_0xf897[93]]= util[_0xf897[62]](_0xf897[94],getValueFromPropertyName(_0x6fecx11,_0xf897[61]));break;default:console[_0xf897[19]](_0xf897[95],_0x6fecxf)};return _0x6fecx3f}function isValidName(_0x6fecx41){return _0x6fecx41&& _0x6fecx41!== _0xf897[96]}function handleCreateContact(_0x6fecx14,_0x6fecxf,_0x6fecx2c,_0x6fecx10){return function(_0x6fecx11){if(_0x6fecx11){_0x6fecx14[_0xf897[82]]= _0x6fecx11};return}}function ticketCreation(_0x6fecx14,_0x6fecx2c,_0x6fecx12,_0x6fecxf,_0x6fecx10){return function(){logger[_0xf897[15]](_0xf897[97]+ _0x6fecx14[_0xf897[82]][_0xf897[50]]);var _0x6fecx41=util[_0xf897[62]](_0xf897[88],getValueFromPropertyName(_0x6fecx2c,getEndUserSearchPropertyFromChannel(_0x6fecxf,_0x6fecx10)));var _0x6fecx35=getValueFromPropertyName(_0x6fecx2c,getEndUserSearchPropertyFromChannel(_0x6fecxf,_0x6fecx10));var _0x6fecx44={};_0x6fecx44[_0xf897[98]]= _0x6fecx14[_0xf897[40]][_0xf897[50]];_0x6fecx44[_0xf897[99]]= _0x6fecx14[_0xf897[82]][_0xf897[50]];_0x6fecx44[_0xf897[44]]= (_0x6fecx41|| _0x6fecx35);_0x6fecx44[_0xf897[89]]= (_0x6fecx35|| _0x6fecx41);_0x6fecx44[_0xf897[100]]= 3;_0x6fecx44[_0xf897[101]]= 1;_0x6fecx44[_0xf897[102]]= 2;_0x6fecx44[_0xf897[103]]= createSubjectFromConfiguration(_0x6fecx14,_0x6fecx2c,_0x6fecx12);if(!_0x6fecx44[_0xf897[103]]){_0x6fecx44[_0xf897[103]]= _0xf897[104]+ (_0x6fecx35|| _0x6fecx41)};_0x6fecx44[_0xf897[91]]= createDescriptionFromConfiguration(_0x6fecx14,_0x6fecx2c,_0x6fecx12);if(!_0x6fecx44[_0xf897[91]]){_0x6fecx44[_0xf897[91]]= _0xf897[104]+ (_0x6fecx35|| _0x6fecx41)};var _0x6fecx45=createFieldsFromConfiguration(_0x6fecx14,_0x6fecx2c,_0x6fecx12);if(_0x6fecx45[_0xf897[64]]> 0){_[_0xf897[106]](_0x6fecx45,function(_0x6fecx46){_0x6fecx44[_0x6fecx46[_0xf897[50]]]= _0x6fecx46[_0xf897[105]]})};var _0x6fecx47=createCustomFieldsFromConfiguration(_0x6fecx14,_0x6fecx2c,_0x6fecx12);if(_0x6fecx47[_0xf897[64]]> 0){_0x6fecx44[_0xf897[107]]= {};_[_0xf897[106]](_0x6fecx47,function(_0x6fecx46){var _0x6fecx48=_0x6fecx46[_0xf897[50]];_0x6fecx44[_0xf897[107]][_0x6fecx48]= _0x6fecx46[_0xf897[105]]})};var _0x6fecx49=createTagsFromConfiguration(_0x6fecx14);if(_0x6fecx49[_0xf897[64]]> 0){_0x6fecx44[_0xf897[108]]= _0x6fecx49};logger[_0xf897[85]](_0x6fecx44);var _0x6fecx3d={method:_0xf897[86],uri:join_url(_0x6fecx14[_0xf897[24]],_0xf897[109]),headers:_0x6fecx14[_0xf897[25]],body:_0x6fecx44,json:true};return rp(_0x6fecx3d)}}function createSubjectFromConfiguration(_0x6fecx14,_0x6fecx2c,_0x6fecx12){var _0x6fecx4b=_0xf897[55];var _0x6fecx4c=[];if(_0x6fecx14[_0xf897[23]][_0xf897[110]][_0xf897[64]]> 0){var _0x6fecx4d=_[_0xf897[111]](_0x6fecx14[_0xf897[23]].Subject,[_0xf897[50]]);_[_0xf897[106]](_0x6fecx4d,function(_0x6fecx4e){if(_0x6fecx4e[_0xf897[112]]=== _0xf897[113]){_0x6fecx4c[_0xf897[115]](_0x6fecx4e[_0xf897[114]])}else {if(_0x6fecx4e[_0xf897[112]]=== _0xf897[116]&& _0x6fecx4e[_0xf897[117]]){var _0x6fecx3b=getValueFromPropertyName(_0x6fecx2c,_0x6fecx4e[_0xf897[117]],_0x6fecx14);if(_0x6fecx3b){_0x6fecx4c[_0xf897[115]](_0x6fecx3b.toString())}}else {if(_0x6fecx4e[_0xf897[112]]=== _0xf897[118]&& _0x6fecx4e[_0xf897[119]]&& _0x6fecx4e[_0xf897[119]][_0xf897[44]]){_0x6fecx12[_0x6fecx4e[_0xf897[119]][_0xf897[44]]]&& _0x6fecx4c[_0xf897[115]](_0x6fecx12[_0x6fecx4e[_0xf897[119]][_0xf897[44]]].toString())}}}});_0x6fecx4b= _0x6fecx4c[_0xf897[121]](_0xf897[120])};return _0x6fecx4b}function createDescriptionFromConfiguration(_0x6fecx14,_0x6fecx2c,_0x6fecx12){var _0x6fecx50=_0xf897[55];var _0x6fecx4c=[];if(_0x6fecx14[_0xf897[23]][_0xf897[122]][_0xf897[64]]> 0){var _0x6fecx51=_[_0xf897[111]](_0x6fecx14[_0xf897[23]].Description,[_0xf897[50]]);_[_0xf897[106]](_0x6fecx51,function(_0x6fecx4e){if(_0x6fecx4e[_0xf897[112]]=== _0xf897[113]){_0x6fecx4c[_0xf897[115]](_0x6fecx4e[_0xf897[114]])}else {if(_0x6fecx4e[_0xf897[112]]=== _0xf897[123]){if(_0x6fecx4e[_0xf897[124]]=== _0xf897[113]&& _0x6fecx4e[_0xf897[125]]){_0x6fecx4c[_0xf897[115]](util[_0xf897[62]](_0xf897[126],_0x6fecx4e[_0xf897[125]],_0x6fecx4e[_0xf897[127]]))}else {if(_0x6fecx4e[_0xf897[124]]=== _0xf897[116]&& _0x6fecx4e[_0xf897[117]]&& _0x6fecx4e[_0xf897[125]]){var _0x6fecx3b=getValueFromPropertyName(_0x6fecx2c,_0x6fecx4e[_0xf897[117]],_0x6fecx14);if(_0x6fecx3b){_0x6fecx4c[_0xf897[115]](util[_0xf897[62]](_0xf897[126],_0x6fecx4e[_0xf897[125]],_0x6fecx3b.toString()))}}else {if(_0x6fecx4e[_0xf897[124]]=== _0xf897[118]&& _0x6fecx4e[_0xf897[119]]&& _0x6fecx4e[_0xf897[119]][_0xf897[44]]&& _0x6fecx4e[_0xf897[125]]){_0x6fecx12[_0x6fecx4e[_0xf897[119]][_0xf897[44]]]&& _0x6fecx4c[_0xf897[115]](util[_0xf897[62]](_0xf897[126],_0x6fecx4e[_0xf897[125]],_0x6fecx12[_0x6fecx4e[_0xf897[119]][_0xf897[44]]]))}}}}}});_0x6fecx50= _0x6fecx4c[_0xf897[121]](_0xf897[128])};return _0x6fecx50}function createFieldsFromConfiguration(_0x6fecx14,_0x6fecx2c,_0x6fecx12){var _0x6fecx45=[];var _0x6fecx53=[];if(_0x6fecx14[_0xf897[23]][_0xf897[129]][_0xf897[64]]> 0){_0x6fecx45= _[_0xf897[130]](_0x6fecx14[_0xf897[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":false});_[_0xf897[106]](_0x6fecx45,function(_0x6fecx46){if(_0x6fecx46[_0xf897[112]]=== _0xf897[113]&& _0x6fecx46[_0xf897[131]]){_0x6fecx53[_0xf897[115]]({id:_0x6fecx46[_0xf897[131]],value:_0x6fecx46[_0xf897[114]]})}else {if(_0x6fecx46[_0xf897[112]]=== _0xf897[116]&& _0x6fecx46[_0xf897[117]]&& _0x6fecx46[_0xf897[131]]){var _0x6fecx3b=getValueFromPropertyName(_0x6fecx2c,_0x6fecx46[_0xf897[117]],_0x6fecx14);if(_0x6fecx3b){_0x6fecx53[_0xf897[115]]({id:_0x6fecx46[_0xf897[131]],value:_0x6fecx3b.toString()})}}else {if(_0x6fecx46[_0xf897[112]]=== _0xf897[118]&& _0x6fecx46[_0xf897[131]]&& _0x6fecx46[_0xf897[119]]&& _0x6fecx46[_0xf897[119]][_0xf897[44]]){_0x6fecx12[_0x6fecx46[_0xf897[119]][_0xf897[44]]]&& _0x6fecx53[_0xf897[115]]({id:_0x6fecx46[_0xf897[131]],value:_0x6fecx12[_0x6fecx46[_0xf897[119]][_0xf897[44]]].toString()})}}}})};return _0x6fecx53}function createCustomFieldsFromConfiguration(_0x6fecx14,_0x6fecx2c,_0x6fecx12){var _0x6fecx47=[];var _0x6fecx53=[];if(_0x6fecx14[_0xf897[23]][_0xf897[129]][_0xf897[64]]> 0){_0x6fecx47= _[_0xf897[130]](_0x6fecx14[_0xf897[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":true});_[_0xf897[106]](_0x6fecx47,function(_0x6fecx46){if(_0x6fecx46[_0xf897[112]]=== _0xf897[113]&& _0x6fecx46[_0xf897[131]]){_0x6fecx53[_0xf897[115]]({id:_0x6fecx46[_0xf897[131]],value:_0x6fecx46[_0xf897[114]]})}else {if(_0x6fecx46[_0xf897[112]]=== _0xf897[116]&& _0x6fecx46[_0xf897[117]]&& _0x6fecx46[_0xf897[131]]){var _0x6fecx3b=getValueFromPropertyName(_0x6fecx2c,_0x6fecx46[_0xf897[117]],_0x6fecx14);if(_0x6fecx3b){_0x6fecx53[_0xf897[115]]({id:_0x6fecx46[_0xf897[131]],value:_0x6fecx3b.toString()})}}else {if(_0x6fecx46[_0xf897[112]]=== _0xf897[118]&& _0x6fecx46[_0xf897[131]]&& _0x6fecx46[_0xf897[119]]&& _0x6fecx46[_0xf897[119]][_0xf897[44]]){_0x6fecx12[_0x6fecx46[_0xf897[119]][_0xf897[44]]]&& _0x6fecx53[_0xf897[115]]({id:_0x6fecx46[_0xf897[131]],value:_0x6fecx12[_0x6fecx46[_0xf897[119]][_0xf897[44]]].toString()})}}}})};return _0x6fecx53}function createTagsFromConfiguration(_0x6fecx14){var _0x6fecx49=[];if(_0x6fecx14[_0xf897[23]][_0xf897[132]][_0xf897[64]]> 0){_0x6fecx49= _[_0xf897[133]](_0x6fecx14[_0xf897[23]].Tags,_0xf897[44])};return _0x6fecx49}function handleTicketDisplay(_0x6fecx14){return function(_0x6fecx11){if(_0x6fecx11&& _0x6fecx11[_0xf897[50]]){logger[_0xf897[15]](_0xf897[134]+ _0x6fecx11[_0xf897[50]]);_0x6fecx14[_0xf897[135]]= _0x6fecx11[_0xf897[50]];return};return}}function handleReportIntegration(_0x6fecx14,_0x6fecxf,_0x6fecx11,_0x6fecxd,_0x6fecx13,_0x6fecx10){return function(){delete _0x6fecx11[_0xf897[50]];_0x6fecx11[_0xf897[136]]= _0xf897[137];_0x6fecx11[_0xf897[138]]= _0x6fecxf;_0x6fecx11[_0xf897[139]]= _0xf897[140];_0x6fecx11[_0xf897[135]]= _0x6fecx14[_0xf897[135]];_0x6fecx11[_0xf897[141]]= _0x6fecxd;_0x6fecx11[_0xf897[142]]= _0x6fecx10;_0x6fecx11[_0xf897[143]]= join_url(_0x6fecx14[_0xf897[24]],_0xf897[144]+ _0x6fecx14[_0xf897[135]]);_0x6fecx13[_0xf897[148]](util[_0xf897[62]](_0xf897[147],_0x6fecx11[_0xf897[56]]))[_0xf897[146]](_0xf897[145],_0x6fecx11);return ReportIntegration[_0xf897[149]](_0x6fecx11)}}function handleEnd(_0x6fecx14,_0x6fecx11,_0x6fecxf){return function(){logger[_0xf897[85]](util[_0xf897[62]](_0xf897[150],_0x6fecx14[_0xf897[135]],_0x6fecx14[_0xf897[40]][_0xf897[68]][_0xf897[44]]));_0x6fecx14= undefined;return}}function handleDebug(_0x6fecx14){return function(){logger[_0xf897[85]](_0x6fecx14);return}}function handleError(_0x6fecx14,_0x6fecxf,_0x6fecx11,_0x6fecxd){return function(_0x6fecx5b){logger[_0xf897[19]](_0xf897[151]);logger[_0xf897[19]](_0xf897[152]+ _0x6fecx5b[_0xf897[153]]);logger[_0xf897[19]](_0xf897[154]+ _0x6fecx5b[_0xf897[155]]);_0x6fecx14= undefined;delete _0x6fecx11[_0xf897[50]];_0x6fecx11[_0xf897[136]]= _0xf897[137];_0x6fecx11[_0xf897[138]]= _0x6fecxf;_0x6fecx11[_0xf897[139]]= _0xf897[156];_0x6fecx11[_0xf897[141]]= _0x6fecxd;ReportIntegration[_0xf897[149]](_0x6fecx11)[_0xf897[21]](function(){return})[_0xf897[20]](function(_0x6fecx5b){logger[_0xf897[19]](_0xf897[157]);return})}}function stripTrailingSlash(_0x6fecx5d){if(_0x6fecx5d[_0xf897[158]](-1) === _0xf897[159]){return _0x6fecx5d[_0xf897[158]](0,_0x6fecx5d[_0xf897[64]]- 1)};return _0x6fecx5d}function join_url(){var _0x6fecx5f= new RegExp(_0xf897[160],_0xf897[161]);var _0x6fecx60=Array[_0xf897[17]][_0xf897[163]][_0xf897[162]](arguments);return _0x6fecx60[_0xf897[133]](function(_0x6fecx61){return _0x6fecx61[_0xf897[164]](_0x6fecx5f,_0xf897[55])})[_0xf897[121]](_0xf897[159])}module[_0xf897[165]]= Freshdesk
\ No newline at end of file
+var _0x7a38=["\x75\x73\x65\x20\x73\x74\x72\x69\x63\x74","\x6C\x6F\x64\x61\x73\x68","\x75\x74\x69\x6C","\x6D\x6F\x6D\x65\x6E\x74","\x72\x65\x71\x75\x65\x73\x74\x2D\x70\x72\x6F\x6D\x69\x73\x65","\x6D\x6F\x74\x69\x6F\x6E","\x2E\x2E\x2F\x6C\x6F\x67\x67\x65\x72\x2E\x6A\x73","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x2E\x2E\x2F\x2E\x2E\x2F\x6D\x6F\x64\x65\x6C\x73","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x43\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E","\x52\x65\x70\x6F\x72\x74\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x56\x6F\x69\x63\x65\x51\x75\x65\x75\x65","\x56\x6F\x69\x63\x65\x45\x78\x74\x65\x6E\x73\x69\x6F\x6E","\x55\x73\x65\x72","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x20\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x20\x69\x6E\x69\x74\x69\x61\x6C\x69\x7A\x61\x74\x69\x6F\x6E\x2E\x2E\x2E","\x69\x6E\x66\x6F","\x68\x61\x6E\x64\x6C\x65\x45\x76\x65\x6E\x74","\x70\x72\x6F\x74\x6F\x74\x79\x70\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x50\x61\x73\x73\x65\x64\x20\x70\x61\x72\x61\x6D\x65\x74\x65\x72\x73\x20\x61\x72\x65\x20\x6E\x6F\x74\x20\x65\x6E\x6F\x75\x67\x68\x20\x74\x6F\x20\x63\x72\x65\x61\x74\x65\x20\x61\x20\x6E\x65\x77\x20\x74\x69\x63\x6B\x65\x74\x3A\x20\x6D\x69\x73\x73\x20\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x49\x64\x20\x6F\x72\x20\x43\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E\x49\x64","\x65\x72\x72\x6F\x72","\x63\x61\x74\x63\x68","\x74\x68\x65\x6E","\x66\x69\x6E\x64","\x63\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E","\x75\x72\x69","\x68\x65\x61\x64\x65\x72\x73","\x73\x65\x72\x76\x65\x72\x55\x72\x6C","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x41\x63\x63\x6F\x75\x6E\x74","\x64\x61\x74\x61\x56\x61\x6C\x75\x65\x73","\x75\x73\x65\x72\x6E\x61\x6D\x65","\x72\x65\x6D\x6F\x74\x65\x55\x72\x69","\x61\x70\x70\x6C\x69\x63\x61\x74\x69\x6F\x6E\x2F\x6A\x73\x6F\x6E","\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E","\x42\x61\x73\x69\x63\x20","\x62\x61\x73\x65\x36\x34","\x61\x70\x69\x4B\x65\x79","\x3A\x58","\x68\x61\x73\x4F\x77\x6E\x50\x72\x6F\x70\x65\x72\x74\x79","\x66\x75\x6C\x6C\x6E\x61\x6D\x65","\x66\x69\x6E\x64\x4F\x6E\x65","\x61\x67\x65\x6E\x74","\x73\x63\x6F\x70\x65","\x61\x67\x65\x6E\x74\x4E\x61\x6D\x65","\x71\x75\x65\x75\x65","\x6E\x61\x6D\x65","\x6D\x6F\x6E\x69\x74\x6F\x72\x5F\x66\x6F\x72\x6D\x61\x74","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x65\x6E\x61\x62\x6C\x65\x64\x20\x66\x6F\x72\x20\x74\x68\x65\x20\x51\x75\x65\x75\x65\x20","\x72\x65\x63\x6F\x72\x64\x45\x6E\x61\x62\x6C\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x51\x75\x65\x75\x65\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x6F\x72\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x6E\x6F\x74\x20\x65\x6E\x61\x62\x6C\x65\x64","\x72\x6F\x75\x74\x65\x49\x64","\x69\x64","\x72\x65\x63\x6F\x72\x64","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x65\x6E\x61\x62\x6C\x65\x64\x20\x66\x6F\x72\x20\x74\x68\x65\x20\x52\x6F\x75\x74\x65\x20\x4F\x75\x74\x62\x6F\x75\x6E\x64\x20","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x52\x6F\x75\x74\x65\x20\x4F\x75\x74\x62\x6F\x75\x6E\x64\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x6F\x72\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x6E\x6F\x74\x20\x65\x6E\x61\x62\x6C\x65\x64","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x61\x67\x65\x6E\x74\x73","","\x6D\x65\x6D\x62\x65\x72\x6E\x61\x6D\x65","\x76\x6F\x69\x63\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x68\x61\x6E\x6E\x65\x6C\x20\x6E\x6F\x74\x20\x72\x65\x63\x6F\x67\x6E\x69\x7A\x65\x64\x3A\x20","\x72\x65\x63\x6F\x72\x64\x69\x6E\x67\x55\x52\x4C","\x25\x73\x2F\x61\x70\x69\x2F\x76\x6F\x69\x63\x65\x2F\x72\x65\x63\x6F\x72\x64\x69\x6E\x67\x73\x2F\x25\x73\x2F\x64\x6F\x77\x6E\x6C\x6F\x61\x64\x3F\x74\x79\x70\x65\x3D\x75\x6E\x69\x71\x75\x65\x69\x64","\x75\x6E\x69\x71\x75\x65\x69\x64","\x66\x6F\x72\x6D\x61\x74","\x72\x65\x73\x75\x6C\x74","\x6C\x65\x6E\x67\x74\x68","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x41\x67\x65\x6E\x74\x73\x20\x66\x6F\x75\x6E\x64\x20\x28","\x29\x2E\x20\x46\x69\x6E\x64\x20\x77\x69\x74\x68\x20\x6E\x61\x6D\x65\x3A\x20","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x41\x67\x65\x6E\x74\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64","\x63\x6F\x6E\x74\x61\x63\x74","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x41\x67\x65\x6E\x74\x20","\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x2E\x20\x55\x73\x65\x20\x74\x68\x65\x20\x61\x64\x6D\x69\x6E\x20\x61\x63\x63\x6F\x75\x6E\x74","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x61\x67\x65\x6E\x74\x73\x2F\x6D\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x74\x6F\x20\x73\x65\x61\x72\x63\x68\x20\x77\x69\x74\x68\x20\x70\x68\x6F\x6E\x65\x20","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x63\x6F\x6E\x74\x61\x63\x74\x73\x3F\x70\x68\x6F\x6E\x65\x3D","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x74\x6F\x20\x73\x65\x61\x72\x63\x68\x20\x77\x69\x74\x68\x20\x6D\x6F\x62\x69\x6C\x65\x20","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x63\x6F\x6E\x74\x61\x63\x74\x73\x3F\x6D\x6F\x62\x69\x6C\x65\x3D","\x6F\x75\x74\x62\x6F\x75\x6E\x64","\x64\x65\x73\x74\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x75\x6D","\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x75\x6D","\x64\x65\x73\x74\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x61\x6D\x65","\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x61\x6D\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x66\x6F\x75\x6E\x64\x20\x28\x70\x68\x6F\x6E\x65\x29\x3A\x20","\x65\x6E\x64\x75\x73\x65\x72","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x6F\x6E\x74\x61\x63\x74\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x28\x70\x68\x6F\x6E\x65\x29\x3A\x20","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x72\x65\x61\x74\x65\x20\x6E\x65\x77\x20\x63\x6F\x6E\x74\x61\x63\x74\x20\x77\x69\x74\x68\x20\x70\x68\x6F\x6E\x65\x20","\x64\x65\x62\x75\x67","\x50\x4F\x53\x54","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x63\x6F\x6E\x74\x61\x63\x74\x73","\x43\x61\x6C\x6C\x65\x72\x20\x2D\x20\x25\x73","\x70\x68\x6F\x6E\x65","\x6D\x6F\x62\x69\x6C\x65","\x64\x65\x73\x63\x72\x69\x70\x74\x69\x6F\x6E","\x50\x68\x6F\x6E\x65\x20\x6E\x75\x6D\x62\x65\x72\x20\x25\x73\x2E\x20\x4F\x72\x69\x67\x69\x6E\x61\x74\x65\x20\x66\x72\x6F\x6D\x20\x4D\x6F\x74\x69\x6F\x6E\x2E","\x65\x6D\x61\x69\x6C","\x25\x73\x40\x63\x6F\x6D\x70\x61\x6E\x79\x2E\x63\x6F\x6D","\x43\x68\x61\x6E\x6E\x65\x6C\x20\x6E\x6F\x74\x20\x72\x65\x63\x6F\x67\x6E\x69\x7A\x65\x64\x3A","\x3C\x75\x6E\x6B\x6E\x6F\x77\x6E\x3E","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x43\x72\x65\x61\x74\x65\x20\x74\x69\x63\x6B\x65\x74\x20\x74\x6F\x20\x63\x6F\x6E\x74\x61\x63\x74\x20\x77\x69\x74\x68\x20\x69\x64\x20\x20","\x72\x65\x73\x70\x6F\x6E\x64\x65\x72\x5F\x69\x64","\x72\x65\x71\x75\x65\x73\x74\x65\x72\x5F\x69\x64","\x73\x6F\x75\x72\x63\x65","\x70\x72\x69\x6F\x72\x69\x74\x79","\x73\x74\x61\x74\x75\x73","\x73\x75\x62\x6A\x65\x63\x74","\x50\x68\x6F\x6E\x65\x20\x6E\x75\x6D\x62\x65\x72\x20","\x76\x61\x6C\x75\x65","\x66\x6F\x72\x45\x61\x63\x68","\x63\x75\x73\x74\x6F\x6D\x5F\x66\x69\x65\x6C\x64\x73","\x74\x61\x67\x73","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x74\x69\x63\x6B\x65\x74\x73","\x53\x75\x62\x6A\x65\x63\x74","\x73\x6F\x72\x74\x42\x79","\x74\x79\x70\x65","\x73\x74\x72\x69\x6E\x67","\x63\x6F\x6E\x74\x65\x6E\x74","\x70\x75\x73\x68","\x76\x61\x72\x69\x61\x62\x6C\x65","\x76\x61\x72\x69\x61\x62\x6C\x65\x4E\x61\x6D\x65","\x63\x75\x73\x74\x6F\x6D\x56\x61\x72\x69\x61\x62\x6C\x65","\x56\x61\x72\x69\x61\x62\x6C\x65","\x20","\x6A\x6F\x69\x6E","\x44\x65\x73\x63\x72\x69\x70\x74\x69\x6F\x6E","\x6B\x65\x79\x56\x61\x6C\x75\x65","\x6B\x65\x79\x54\x79\x70\x65","\x6B\x65\x79","\x25\x73\x3A\x20\x25\x73","\x6B\x65\x79\x43\x6F\x6E\x74\x65\x6E\x74","\x3C\x62\x72\x3E","\x46\x69\x65\x6C\x64","\x66\x69\x6C\x74\x65\x72","\x69\x64\x46\x69\x65\x6C\x64","\x54\x61\x67\x73","\x6D\x61\x70","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x54\x69\x63\x6B\x65\x74\x20\x63\x72\x65\x61\x74\x65\x64\x20","\x74\x69\x63\x6B\x65\x74\x49\x64","\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x66\x72\x65\x73\x68\x64\x65\x73\x6B","\x65\x76\x65\x6E\x74\x43\x68\x61\x6E\x6E\x65\x6C","\x65\x78\x69\x74\x53\x74\x61\x74\x75\x73","\x73\x75\x63\x63\x65\x73\x73","\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x49\x64","\x73\x75\x62\x74\x79\x70\x65\x43\x68\x61\x6E\x6E\x65\x6C","\x75\x72\x6C","\x2F\x68\x65\x6C\x70\x64\x65\x73\x6B\x2F\x74\x69\x63\x6B\x65\x74\x73\x2F","\x72\x65\x70\x6F\x72\x74\x5F\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x3A\x66\x72\x65\x73\x68\x64\x65\x73\x6B","\x65\x6D\x69\x74","\x61\x67\x65\x6E\x74\x3A\x25\x73","\x74\x6F","\x63\x72\x65\x61\x74\x65","\x54\x69\x63\x6B\x65\x74\x20\x25\x73\x20\x64\x69\x73\x70\x6C\x61\x79\x65\x64\x20\x74\x6F\x20\x61\x67\x65\x6E\x74\x20\x25\x73","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x45\x72\x72\x6F\x72\x20\x69\x6E\x20\x74\x69\x63\x6B\x65\x74\x20\x63\x72\x65\x61\x74\x69\x6F\x6E","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x4D\x65\x73\x73\x61\x67\x65\x3A\x20","\x6D\x65\x73\x73\x61\x67\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x53\x74\x61\x63\x6B\x3A\x20","\x73\x74\x61\x63\x6B","\x66\x61\x69\x6C\x65\x64","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20\x45\x72\x72\x6F\x72\x20\x69\x6E\x20\x52\x65\x70\x6F\x72\x74\x20\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x20\x63\x72\x65\x61\x74\x65","\x73\x75\x62\x73\x74\x72","\x2F","\x5E\x5C\x2F\x7C\x5C\x2F\x24","\x67","\x63\x61\x6C\x6C","\x73\x6C\x69\x63\x65","\x72\x65\x70\x6C\x61\x63\x65","\x65\x78\x70\x6F\x72\x74\x73"];_0x7a38[0];var _=require(_0x7a38[1]);var util=require(_0x7a38[2]);var moment=require(_0x7a38[3]);var rp=require(_0x7a38[4]);var logger=require(_0x7a38[6])(_0x7a38[5]);var FreshdeskIntegration=require(_0x7a38[8])[_0x7a38[7]];var IntConfiguration=require(_0x7a38[8])[_0x7a38[9]];var ReportIntegration=require(_0x7a38[8])[_0x7a38[10]];var VoiceQueue=require(_0x7a38[8])[_0x7a38[11]];var VoiceExtension=require(_0x7a38[8])[_0x7a38[12]];var Agent=require(_0x7a38[8])[_0x7a38[13]];function Freshdesk(){logger[_0x7a38[15]](_0x7a38[14])}Freshdesk[_0x7a38[17]][_0x7a38[16]]= function(_0x2199xd,_0x2199xe,_0x2199xf,_0x2199x10,_0x2199x11,_0x2199x12,_0x2199x13){var _0x2199x14={connection:undefined,configuration:undefined,agent:undefined,enduser:undefined,ticketId:undefined,recordEnable:false,serverUrl:undefined};if(!_0x2199xd||  !_0x2199xe){logger[_0x7a38[19]](_0x7a38[18]);return};IntConfiguration[_0x7a38[22]]({where:{id:_0x2199xe,AccountId:_0x2199xd},include:[{all:true,include:[{all:true}]}]})[_0x7a38[21]](handleEntityNotFound())[_0x7a38[21]](handleConnection(_0x2199x14))[_0x7a38[21]](searchMotionAgent(_0x2199xf,_0x2199x11))[_0x7a38[21]](handleMotionAgent(_0x2199x14))[_0x7a38[21]](searchQueue(_0x2199x11))[_0x7a38[21]](handleQueueRecordings(_0x2199x14,_0x2199x11))[_0x7a38[21]](searchRoute(_0x2199x11))[_0x7a38[21]](handleOutboundRecordings(_0x2199x14,_0x2199x11))[_0x7a38[21]](searchAgent(_0x2199x14))[_0x7a38[21]](handleAgent(_0x2199x14,_0x2199xf,_0x2199x11,_0x2199x10))[_0x7a38[21]](searchAdmin(_0x2199x14))[_0x7a38[21]](handleAdmin(_0x2199x14))[_0x7a38[21]](searchContact(_0x2199x14,_0x2199xf,_0x2199x11,_0x2199x10))[_0x7a38[21]](searchContactMobile(_0x2199x14,_0x2199xf,_0x2199x11,_0x2199x10))[_0x7a38[21]](handleContact(_0x2199x14,_0x2199xf,_0x2199x11,_0x2199x10))[_0x7a38[21]](createContact(_0x2199x14,_0x2199xf,_0x2199x11,_0x2199x10))[_0x7a38[21]](handleCreateContact(_0x2199x14,_0x2199xf,_0x2199x11,_0x2199x10))[_0x7a38[21]](ticketCreation(_0x2199x14,_0x2199x11,_0x2199x12,_0x2199xf,_0x2199x10))[_0x7a38[21]](handleTicketDisplay(_0x2199x14))[_0x7a38[21]](handleReportIntegration(_0x2199x14,_0x2199xf,_0x2199x11,_0x2199xd,_0x2199x13,_0x2199x10))[_0x7a38[21]](handleEnd(_0x2199x14))[_0x7a38[20]](handleError(_0x2199x14,_0x2199xf,_0x2199x11,_0x2199xd))};function handleEntityNotFound(){return function(_0x2199x16){return _0x2199x16?_0x2199x16:null}}function handleConnection(_0x2199x14){return function(_0x2199x18){var _0x2199x19=getAccountConfiguration(_0x2199x18.FreshdeskAccount);_0x2199x14[_0x7a38[23]]= _0x2199x18;_0x2199x14[_0x7a38[24]]= _0x2199x19[_0x7a38[24]];_0x2199x14[_0x7a38[25]]= _0x2199x19[_0x7a38[25]];_0x2199x14[_0x7a38[26]]= _0x2199x18[_0x7a38[28]][_0x7a38[27]][_0x7a38[26]];_0x2199x14[_0x7a38[29]]= _0x2199x18[_0x7a38[27]][_0x7a38[29]]}}function getAccountConfiguration(_0x2199x1b){var _0x2199x1c={uri:stripTrailingSlash(_0x2199x1b[_0x7a38[30]]),headers:{"\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E":undefined,"\x43\x6F\x6E\x74\x65\x6E\x74\x2D\x54\x79\x70\x65":_0x7a38[31],"\x41\x63\x63\x65\x70\x74":_0x7a38[31]}};_0x2199x1c[_0x7a38[25]][_0x7a38[32]]= _0x7a38[33]+  new Buffer(_0x2199x1b[_0x7a38[35]]+ _0x7a38[36]).toString(_0x7a38[34]);return _0x2199x1c}function searchMotionAgent(_0x2199xf,_0x2199x11){return function(){var _0x2199x1e=getAgentSearchPropertyFromChannel(_0x2199xf);if(_0x2199x11[_0x7a38[37]](_0x2199x1e)){return Agent[_0x7a38[41]](_0x7a38[40])[_0x7a38[39]]({where:{name:getValueFromPropertyName(_0x2199x11,_0x2199x1e)},attributes:[_0x7a38[38]]})};return}}function handleMotionAgent(_0x2199x14){return function(_0x2199x20){if(_0x2199x20&& _0x2199x20[_0x7a38[38]]){_0x2199x14[_0x7a38[42]]= _0x2199x20[_0x7a38[38]]};return}}function searchQueue(_0x2199x11){return function(){if(_0x2199x11[_0x7a38[43]]){return VoiceQueue[_0x7a38[39]]({where:{name:_0x2199x11[_0x7a38[43]]},attributes:[_0x7a38[44],_0x7a38[45]]})}else {return}}}function handleQueueRecordings(_0x2199x14,_0x2199x11){return function(_0x2199x23){if(_0x2199x11[_0x7a38[43]]){if(_0x2199x23&& _0x2199x23[_0x7a38[45]]){logger[_0x7a38[15]](_0x7a38[46]+ _0x2199x23[_0x7a38[44]]);_0x2199x14[_0x7a38[47]]= true}else {_0x2199x14[_0x7a38[47]]= false;logger[_0x7a38[15]](_0x7a38[48])}};return}}function searchRoute(_0x2199x11){return function(){if(_0x2199x11[_0x7a38[49]]){return VoiceExtension[_0x7a38[39]]({where:{id:_0x2199x11[_0x7a38[49]]},attributes:[_0x7a38[50],_0x7a38[51]]})}else {return}}}function handleOutboundRecordings(_0x2199x14,_0x2199x11){return function(_0x2199x26){if(_0x2199x11[_0x7a38[49]]){if(_0x2199x26&& _0x2199x26[_0x7a38[51]]){logger[_0x7a38[15]](_0x7a38[52]+ _0x2199x26[_0x7a38[50]]);_0x2199x14[_0x7a38[47]]= true}else {_0x2199x14[_0x7a38[47]]= false;logger[_0x7a38[15]](_0x7a38[53])}};return}}function searchAgent(_0x2199x14){return function(){if(_0x2199x14[_0x7a38[42]]){return rp({uri:join_url(_0x2199x14[_0x7a38[24]],_0x7a38[54]),headers:_0x2199x14[_0x7a38[25]],json:true})}};return}function getAgentSearchPropertyFromChannel(_0x2199xf){var _0x2199x29=_0x7a38[55];if(_0x2199xf){switch(_0x2199xf){case _0x7a38[57]:_0x2199x29= _0x7a38[56];break;default:_0x2199x29= _0x7a38[56];logger[_0x7a38[19]](_0x7a38[58]+ _0x2199xf)}};return _0x2199x29}function getValueFromPropertyName(_0x2199x11,_0x2199x29,_0x2199x14){if(_0x2199x29=== _0x7a38[59]){if(_0x2199x14&& _0x2199x14[_0x7a38[47]]&& _0x2199x14[_0x7a38[26]]){return util[_0x7a38[62]](_0x7a38[60],stripTrailingSlash(_0x2199x14[_0x7a38[26]]),_0x2199x11[_0x7a38[61]])}else {return null}}else {return _[_0x7a38[63]](_0x2199x11,_0x2199x29)}}function handleAgent(_0x2199x14,_0x2199xf,_0x2199x2c,_0x2199x10){return function(_0x2199x11){if(_0x2199x11&& _0x2199x11[_0x7a38[64]]> 0){logger[_0x7a38[15]](_0x7a38[65]+ _0x2199x11[_0x7a38[64]]+ _0x7a38[66]+ _0x2199x14[_0x7a38[42]]);_0x2199x14[_0x7a38[40]]= getMatchObject(_0x2199x11,_0x7a38[44],_0x2199x14[_0x7a38[42]]);return _0x2199x14[_0x7a38[40]]}else {logger[_0x7a38[15]](_0x7a38[67]);return}}}function getMatchObject(_0x2199x2e,_0x2199x29,_0x2199x2f){var _0x2199x30=_[_0x7a38[22]](_0x2199x2e,function(_0x2199x31){if(_0x2199x31[_0x7a38[68]][_0x2199x29]=== _0x2199x2f){return _0x2199x31}});return _0x2199x30}function searchAdmin(_0x2199x14){return function(){if(_0x2199x14[_0x7a38[40]]){return};logger[_0x7a38[15]](_0x7a38[69]+ _0x2199x14[_0x7a38[42]]+ _0x7a38[70]);return rp({uri:join_url(_0x2199x14[_0x7a38[24]],_0x7a38[71]),headers:_0x2199x14[_0x7a38[25]],json:true})}}function handleAdmin(_0x2199x14){return function(_0x2199x11){if(!_0x2199x11){return};_0x2199x14[_0x7a38[40]]= _0x2199x11;return _0x2199x14[_0x7a38[40]]}}function searchContact(_0x2199x14,_0x2199xf,_0x2199x11,_0x2199x10){return function(){var _0x2199x35=getValueFromPropertyName(_0x2199x11,getEndUserSearchPropertyFromChannel(_0x2199xf,_0x2199x10),_0x2199x14);logger[_0x7a38[15]](_0x7a38[72]+ _0x2199x35);return rp({uri:join_url(_0x2199x14[_0x7a38[24]],_0x7a38[73]+ _0x2199x35),headers:_0x2199x14[_0x7a38[25]],json:true})}}function searchContactMobile(_0x2199x14,_0x2199xf,_0x2199x2c,_0x2199x10){return function(_0x2199x11){if(_0x2199x11&& _0x2199x11[_0x7a38[64]]> 0){return _0x2199x11};var _0x2199x37=getValueFromPropertyName(_0x2199x2c,getEndUserSearchPropertyFromChannel(_0x2199xf,_0x2199x10),_0x2199x14);logger[_0x7a38[15]](_0x7a38[74]+ _0x2199x37);return rp({uri:join_url(_0x2199x14[_0x7a38[24]],_0x7a38[75]+ _0x2199x37),headers:_0x2199x14[_0x7a38[25]],json:true})}}function getEndUserSearchPropertyFromChannel(_0x2199xf,_0x2199x10){var _0x2199x29=_0x7a38[55];if(_0x2199xf){switch(_0x2199xf){case _0x7a38[57]:if(_0x2199x10=== _0x7a38[76]){_0x2199x29= _0x7a38[77]}else {if(_0x2199x10=== _0x7a38[43]){_0x2199x29= _0x7a38[78]}};break;default:_0x2199x29= _0x7a38[78];logger[_0x7a38[19]](_0x7a38[58]+ _0x2199xf)}};return _0x2199x29}function getEndUserNamePropertyFromChannel(_0x2199xf,_0x2199x10){var _0x2199x29=_0x7a38[55];if(_0x2199xf){switch(_0x2199xf){case _0x7a38[57]:if(_0x2199x10=== _0x7a38[76]){_0x2199x29= _0x7a38[79]}else {if(_0x2199x10=== _0x7a38[43]){_0x2199x29= _0x7a38[80]}};break;default:_0x2199x29= _0x7a38[80];logger[_0x7a38[19]](_0x7a38[58]+ _0x2199xf)}};return _0x2199x29}function handleContact(_0x2199x14,_0x2199xf,_0x2199x2c,_0x2199x10){return function(_0x2199x11){if(!_0x2199x11){return};var _0x2199x3b=getValueFromPropertyName(_0x2199x2c,getEndUserSearchPropertyFromChannel(_0x2199xf,_0x2199x10));if(_0x2199x11[_0x7a38[64]]> 0){logger[_0x7a38[15]](_0x7a38[81]+ _0x2199x3b);_0x2199x14[_0x7a38[82]]= _0x2199x11[0];return _0x2199x14[_0x7a38[82]]};logger[_0x7a38[15]](_0x7a38[83]+ _0x2199x3b);return}}function createContact(_0x2199x14,_0x2199xf,_0x2199x2c,_0x2199x10){return function(_0x2199x11){if(!_0x2199x11){logger[_0x7a38[15]](_0x7a38[84]+ getValueFromPropertyName(_0x2199x2c,getEndUserSearchPropertyFromChannel(_0x2199xf,_0x2199x10)));logger[_0x7a38[85]](getJsonForContactCreation(_0x2199xf,_0x2199x2c,_0x2199x10));var _0x2199x3d={method:_0x7a38[86],uri:join_url(_0x2199x14[_0x7a38[24]],_0x7a38[87]),headers:_0x2199x14[_0x7a38[25]],body:getJsonForContactCreation(_0x2199xf,_0x2199x2c,_0x2199x10),json:true};return rp(_0x2199x3d)};return}}function getJsonForContactCreation(_0x2199xf,_0x2199x11,_0x2199x10){var _0x2199x3f={};switch(_0x2199xf){case _0x7a38[57]:if(_0x2199x10=== _0x7a38[43]){if(isValidName(_0x2199x11[_0x7a38[80]])){_0x2199x3f[_0x7a38[44]]= getValueFromPropertyName(_0x2199x11,getEndUserNamePropertyFromChannel(_0x2199xf,_0x2199x10))}else {_0x2199x3f[_0x7a38[44]]= util[_0x7a38[62]](_0x7a38[88],getValueFromPropertyName(_0x2199x11,getEndUserSearchPropertyFromChannel(_0x2199xf,_0x2199x10)))}}else {if(_0x2199x10=== _0x7a38[76]){if(isValidName(_0x2199x11[_0x7a38[79]])){_0x2199x3f[_0x7a38[44]]= getValueFromPropertyName(_0x2199x11,getEndUserNamePropertyFromChannel(_0x2199xf,_0x2199x10))}else {_0x2199x3f[_0x7a38[44]]= util[_0x7a38[62]](_0x7a38[88],getValueFromPropertyName(_0x2199x11,getEndUserSearchPropertyFromChannel(_0x2199xf,_0x2199x10)))}}};_0x2199x3f[_0x7a38[89]]= getValueFromPropertyName(_0x2199x11,getEndUserSearchPropertyFromChannel(_0x2199xf,_0x2199x10));_0x2199x3f[_0x7a38[90]]= getValueFromPropertyName(_0x2199x11,getEndUserSearchPropertyFromChannel(_0x2199xf,_0x2199x10));_0x2199x3f[_0x7a38[91]]= util[_0x7a38[62]](_0x7a38[92],getValueFromPropertyName(_0x2199x11,getEndUserSearchPropertyFromChannel(_0x2199xf,_0x2199x10)));_0x2199x3f[_0x7a38[93]]= util[_0x7a38[62]](_0x7a38[94],getValueFromPropertyName(_0x2199x11,_0x7a38[61]));break;default:console[_0x7a38[19]](_0x7a38[95],_0x2199xf)};return _0x2199x3f}function isValidName(_0x2199x41){return _0x2199x41&& _0x2199x41!== _0x7a38[96]}function handleCreateContact(_0x2199x14,_0x2199xf,_0x2199x2c,_0x2199x10){return function(_0x2199x11){if(_0x2199x11){_0x2199x14[_0x7a38[82]]= _0x2199x11};return}}function ticketCreation(_0x2199x14,_0x2199x2c,_0x2199x12,_0x2199xf,_0x2199x10){return function(){logger[_0x7a38[15]](_0x7a38[97]+ _0x2199x14[_0x7a38[82]][_0x7a38[50]]);var _0x2199x41=util[_0x7a38[62]](_0x7a38[88],getValueFromPropertyName(_0x2199x2c,getEndUserSearchPropertyFromChannel(_0x2199xf,_0x2199x10)));var _0x2199x35=getValueFromPropertyName(_0x2199x2c,getEndUserSearchPropertyFromChannel(_0x2199xf,_0x2199x10));var _0x2199x44={};_0x2199x44[_0x7a38[98]]= _0x2199x14[_0x7a38[40]][_0x7a38[50]];_0x2199x44[_0x7a38[99]]= _0x2199x14[_0x7a38[82]][_0x7a38[50]];_0x2199x44[_0x7a38[44]]= (_0x2199x41|| _0x2199x35);_0x2199x44[_0x7a38[89]]= (_0x2199x35|| _0x2199x41);_0x2199x44[_0x7a38[100]]= 3;_0x2199x44[_0x7a38[101]]= 1;_0x2199x44[_0x7a38[102]]= 2;_0x2199x44[_0x7a38[103]]= createSubjectFromConfiguration(_0x2199x14,_0x2199x2c,_0x2199x12);if(!_0x2199x44[_0x7a38[103]]){_0x2199x44[_0x7a38[103]]= _0x7a38[104]+ (_0x2199x35|| _0x2199x41)};_0x2199x44[_0x7a38[91]]= createDescriptionFromConfiguration(_0x2199x14,_0x2199x2c,_0x2199x12);if(!_0x2199x44[_0x7a38[91]]){_0x2199x44[_0x7a38[91]]= _0x7a38[104]+ (_0x2199x35|| _0x2199x41)};var _0x2199x45=createFieldsFromConfiguration(_0x2199x14,_0x2199x2c,_0x2199x12);if(_0x2199x45[_0x7a38[64]]> 0){_[_0x7a38[106]](_0x2199x45,function(_0x2199x46){_0x2199x44[_0x2199x46[_0x7a38[50]]]= _0x2199x46[_0x7a38[105]]})};var _0x2199x47=createCustomFieldsFromConfiguration(_0x2199x14,_0x2199x2c,_0x2199x12);if(_0x2199x47[_0x7a38[64]]> 0){_0x2199x44[_0x7a38[107]]= {};_[_0x7a38[106]](_0x2199x47,function(_0x2199x46){var _0x2199x48=_0x2199x46[_0x7a38[50]];_0x2199x44[_0x7a38[107]][_0x2199x48]= _0x2199x46[_0x7a38[105]]})};var _0x2199x49=createTagsFromConfiguration(_0x2199x14);if(_0x2199x49[_0x7a38[64]]> 0){_0x2199x44[_0x7a38[108]]= _0x2199x49};logger[_0x7a38[85]](_0x2199x44);var _0x2199x3d={method:_0x7a38[86],uri:join_url(_0x2199x14[_0x7a38[24]],_0x7a38[109]),headers:_0x2199x14[_0x7a38[25]],body:_0x2199x44,json:true};return rp(_0x2199x3d)}}function createSubjectFromConfiguration(_0x2199x14,_0x2199x2c,_0x2199x12){var _0x2199x4b=_0x7a38[55];var _0x2199x4c=[];if(_0x2199x14[_0x7a38[23]][_0x7a38[110]][_0x7a38[64]]> 0){var _0x2199x4d=_[_0x7a38[111]](_0x2199x14[_0x7a38[23]].Subject,[_0x7a38[50]]);_[_0x7a38[106]](_0x2199x4d,function(_0x2199x4e){if(_0x2199x4e[_0x7a38[112]]=== _0x7a38[113]){_0x2199x4c[_0x7a38[115]](_0x2199x4e[_0x7a38[114]])}else {if(_0x2199x4e[_0x7a38[112]]=== _0x7a38[116]&& _0x2199x4e[_0x7a38[117]]){var _0x2199x3b=getValueFromPropertyName(_0x2199x2c,_0x2199x4e[_0x7a38[117]],_0x2199x14);if(_0x2199x3b){_0x2199x4c[_0x7a38[115]](_0x2199x3b.toString())}}else {if(_0x2199x4e[_0x7a38[112]]=== _0x7a38[118]&& _0x2199x4e[_0x7a38[119]]&& _0x2199x4e[_0x7a38[119]][_0x7a38[44]]){_0x2199x12[_0x2199x4e[_0x7a38[119]][_0x7a38[44]]]&& _0x2199x4c[_0x7a38[115]](_0x2199x12[_0x2199x4e[_0x7a38[119]][_0x7a38[44]]].toString())}}}});_0x2199x4b= _0x2199x4c[_0x7a38[121]](_0x7a38[120])};return _0x2199x4b}function createDescriptionFromConfiguration(_0x2199x14,_0x2199x2c,_0x2199x12){var _0x2199x50=_0x7a38[55];var _0x2199x4c=[];if(_0x2199x14[_0x7a38[23]][_0x7a38[122]][_0x7a38[64]]> 0){var _0x2199x51=_[_0x7a38[111]](_0x2199x14[_0x7a38[23]].Description,[_0x7a38[50]]);_[_0x7a38[106]](_0x2199x51,function(_0x2199x4e){if(_0x2199x4e[_0x7a38[112]]=== _0x7a38[113]){_0x2199x4c[_0x7a38[115]](_0x2199x4e[_0x7a38[114]])}else {if(_0x2199x4e[_0x7a38[112]]=== _0x7a38[123]){if(_0x2199x4e[_0x7a38[124]]=== _0x7a38[113]&& _0x2199x4e[_0x7a38[125]]){_0x2199x4c[_0x7a38[115]](util[_0x7a38[62]](_0x7a38[126],_0x2199x4e[_0x7a38[125]],_0x2199x4e[_0x7a38[127]]))}else {if(_0x2199x4e[_0x7a38[124]]=== _0x7a38[116]&& _0x2199x4e[_0x7a38[117]]&& _0x2199x4e[_0x7a38[125]]){var _0x2199x3b=getValueFromPropertyName(_0x2199x2c,_0x2199x4e[_0x7a38[117]],_0x2199x14);if(_0x2199x3b){_0x2199x4c[_0x7a38[115]](util[_0x7a38[62]](_0x7a38[126],_0x2199x4e[_0x7a38[125]],_0x2199x3b.toString()))}}else {if(_0x2199x4e[_0x7a38[124]]=== _0x7a38[118]&& _0x2199x4e[_0x7a38[119]]&& _0x2199x4e[_0x7a38[119]][_0x7a38[44]]&& _0x2199x4e[_0x7a38[125]]){_0x2199x12[_0x2199x4e[_0x7a38[119]][_0x7a38[44]]]&& _0x2199x4c[_0x7a38[115]](util[_0x7a38[62]](_0x7a38[126],_0x2199x4e[_0x7a38[125]],_0x2199x12[_0x2199x4e[_0x7a38[119]][_0x7a38[44]]]))}}}}}});_0x2199x50= _0x2199x4c[_0x7a38[121]](_0x7a38[128])};return _0x2199x50}function createFieldsFromConfiguration(_0x2199x14,_0x2199x2c,_0x2199x12){var _0x2199x45=[];var _0x2199x53=[];if(_0x2199x14[_0x7a38[23]][_0x7a38[129]][_0x7a38[64]]> 0){_0x2199x45= _[_0x7a38[130]](_0x2199x14[_0x7a38[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":false});_[_0x7a38[106]](_0x2199x45,function(_0x2199x46){if(_0x2199x46[_0x7a38[112]]=== _0x7a38[113]&& _0x2199x46[_0x7a38[131]]){_0x2199x53[_0x7a38[115]]({id:_0x2199x46[_0x7a38[131]],value:_0x2199x46[_0x7a38[114]]})}else {if(_0x2199x46[_0x7a38[112]]=== _0x7a38[116]&& _0x2199x46[_0x7a38[117]]&& _0x2199x46[_0x7a38[131]]){var _0x2199x3b=getValueFromPropertyName(_0x2199x2c,_0x2199x46[_0x7a38[117]],_0x2199x14);if(_0x2199x3b){_0x2199x53[_0x7a38[115]]({id:_0x2199x46[_0x7a38[131]],value:_0x2199x3b.toString()})}}else {if(_0x2199x46[_0x7a38[112]]=== _0x7a38[118]&& _0x2199x46[_0x7a38[131]]&& _0x2199x46[_0x7a38[119]]&& _0x2199x46[_0x7a38[119]][_0x7a38[44]]){_0x2199x12[_0x2199x46[_0x7a38[119]][_0x7a38[44]]]&& _0x2199x53[_0x7a38[115]]({id:_0x2199x46[_0x7a38[131]],value:_0x2199x12[_0x2199x46[_0x7a38[119]][_0x7a38[44]]].toString()})}}}})};return _0x2199x53}function createCustomFieldsFromConfiguration(_0x2199x14,_0x2199x2c,_0x2199x12){var _0x2199x47=[];var _0x2199x53=[];if(_0x2199x14[_0x7a38[23]][_0x7a38[129]][_0x7a38[64]]> 0){_0x2199x47= _[_0x7a38[130]](_0x2199x14[_0x7a38[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":true});_[_0x7a38[106]](_0x2199x47,function(_0x2199x46){if(_0x2199x46[_0x7a38[112]]=== _0x7a38[113]&& _0x2199x46[_0x7a38[131]]){_0x2199x53[_0x7a38[115]]({id:_0x2199x46[_0x7a38[131]],value:_0x2199x46[_0x7a38[114]]})}else {if(_0x2199x46[_0x7a38[112]]=== _0x7a38[116]&& _0x2199x46[_0x7a38[117]]&& _0x2199x46[_0x7a38[131]]){var _0x2199x3b=getValueFromPropertyName(_0x2199x2c,_0x2199x46[_0x7a38[117]],_0x2199x14);if(_0x2199x3b){_0x2199x53[_0x7a38[115]]({id:_0x2199x46[_0x7a38[131]],value:_0x2199x3b.toString()})}}else {if(_0x2199x46[_0x7a38[112]]=== _0x7a38[118]&& _0x2199x46[_0x7a38[131]]&& _0x2199x46[_0x7a38[119]]&& _0x2199x46[_0x7a38[119]][_0x7a38[44]]){_0x2199x12[_0x2199x46[_0x7a38[119]][_0x7a38[44]]]&& _0x2199x53[_0x7a38[115]]({id:_0x2199x46[_0x7a38[131]],value:_0x2199x12[_0x2199x46[_0x7a38[119]][_0x7a38[44]]].toString()})}}}})};return _0x2199x53}function createTagsFromConfiguration(_0x2199x14){var _0x2199x49=[];if(_0x2199x14[_0x7a38[23]][_0x7a38[132]][_0x7a38[64]]> 0){_0x2199x49= _[_0x7a38[133]](_0x2199x14[_0x7a38[23]].Tags,_0x7a38[44])};return _0x2199x49}function handleTicketDisplay(_0x2199x14){return function(_0x2199x11){if(_0x2199x11&& _0x2199x11[_0x7a38[50]]){logger[_0x7a38[15]](_0x7a38[134]+ _0x2199x11[_0x7a38[50]]);_0x2199x14[_0x7a38[135]]= _0x2199x11[_0x7a38[50]];return};return}}function handleReportIntegration(_0x2199x14,_0x2199xf,_0x2199x11,_0x2199xd,_0x2199x13,_0x2199x10){return function(){delete _0x2199x11[_0x7a38[50]];_0x2199x11[_0x7a38[136]]= _0x7a38[137];_0x2199x11[_0x7a38[138]]= _0x2199xf;_0x2199x11[_0x7a38[139]]= _0x7a38[140];_0x2199x11[_0x7a38[135]]= _0x2199x14[_0x7a38[135]];_0x2199x11[_0x7a38[141]]= _0x2199xd;_0x2199x11[_0x7a38[142]]= _0x2199x10;_0x2199x11[_0x7a38[143]]= join_url(_0x2199x14[_0x7a38[24]],_0x7a38[144]+ _0x2199x14[_0x7a38[135]]);_0x2199x13[_0x7a38[148]](util[_0x7a38[62]](_0x7a38[147],_0x2199x11[_0x7a38[56]]))[_0x7a38[146]](_0x7a38[145],_0x2199x11);return ReportIntegration[_0x7a38[149]](_0x2199x11)}}function handleEnd(_0x2199x14,_0x2199x11,_0x2199xf){return function(){logger[_0x7a38[85]](util[_0x7a38[62]](_0x7a38[150],_0x2199x14[_0x7a38[135]],_0x2199x14[_0x7a38[40]][_0x7a38[68]][_0x7a38[44]]));_0x2199x14= undefined;return}}function handleDebug(_0x2199x14){return function(){logger[_0x7a38[85]](_0x2199x14);return}}function handleError(_0x2199x14,_0x2199xf,_0x2199x11,_0x2199xd){return function(_0x2199x5b){logger[_0x7a38[19]](_0x7a38[151]);logger[_0x7a38[19]](_0x7a38[152]+ _0x2199x5b[_0x7a38[153]]);logger[_0x7a38[19]](_0x7a38[154]+ _0x2199x5b[_0x7a38[155]]);_0x2199x14= undefined;delete _0x2199x11[_0x7a38[50]];_0x2199x11[_0x7a38[136]]= _0x7a38[137];_0x2199x11[_0x7a38[138]]= _0x2199xf;_0x2199x11[_0x7a38[139]]= _0x7a38[156];_0x2199x11[_0x7a38[141]]= _0x2199xd;ReportIntegration[_0x7a38[149]](_0x2199x11)[_0x7a38[21]](function(){return})[_0x7a38[20]](function(_0x2199x5b){logger[_0x7a38[19]](_0x7a38[157]);return})}}function stripTrailingSlash(_0x2199x5d){if(_0x2199x5d[_0x7a38[158]](-1) === _0x7a38[159]){return _0x2199x5d[_0x7a38[158]](0,_0x2199x5d[_0x7a38[64]]- 1)};return _0x2199x5d}function join_url(){var _0x2199x5f= new RegExp(_0x7a38[160],_0x7a38[161]);var _0x2199x60=Array[_0x7a38[17]][_0x7a38[163]][_0x7a38[162]](arguments);return _0x2199x60[_0x7a38[133]](function(_0x2199x61){return _0x2199x61[_0x7a38[164]](_0x2199x5f,_0x7a38[55])})[_0x7a38[121]](_0x7a38[159])}module[_0x7a38[165]]= Freshdesk
\ No newline at end of file