// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3e74=['customField','content','idField','custom_fields','variable','variableName','name','Variable','toLowerCase','priority','Creating\x20new\x20ticket...','getString','phone','new','xCALLY','Motion','CTI','concat','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','stripTrailingSlash','serverUrl','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','newTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','catch','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridnum','The\x20Enduser\x20ID\x20is:','trigger:desk:display','trigger:browser:url','%s/agent/tickets/%s','stringify','unmanaged','monitor_format','lastevent','toUpperCase','calleridnum','lodash','md5','util','ioredis','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Getting\x20agent\x20with\x20email','%s/users','then','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','format','debug','[HTTP]','GET','authType','basic','%s:%s','username','password','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','total_entries','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','length','forEach','includes','string','picklist','type','nameField'];(function(_0x25dddc,_0x4b46c6){var _0x32f5cd=function(_0x339e34){while(--_0x339e34){_0x25dddc['push'](_0x25dddc['shift']());}};_0x32f5cd(++_0x4b46c6);}(_0x3e74,0x175));var _0x43e7=function(_0x281f4b,_0x2beaeb){_0x281f4b=_0x281f4b-0x0;var _0x3ca993=_0x3e74[_0x281f4b];return _0x3ca993;};'use strict';var _=require(_0x43e7('0x0'));var rp=require('request-promise');var md5=require(_0x43e7('0x1'));var util=require(_0x43e7('0x2'));var Redis=require(_0x43e7('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x43e7('0x4'))('desk');config[_0x43e7('0x5')]=_[_0x43e7('0x6')](config[_0x43e7('0x5')],{'host':_0x43e7('0x7'),'port':0x18eb});var io=require(_0x43e7('0x8'))(new Redis(config['redis']));function emit(_0x45a0d1,_0x3491d6,_0x2ede2d){io['to'](_0x45a0d1)[_0x43e7('0x9')](_0x3491d6,_0x2ede2d);}var headers={'Content-Type':_0x43e7('0xa'),'Accept':'application/json'};function getUser(_0x212c6c,_0x554d44){if(intUtil['validateEmail'](_0x554d44)===!![]){logger[_0x43e7('0xb')](_0x43e7('0xc'),_0x554d44);return request({'uri':util['format'](_0x43e7('0xd'),_0x212c6c['remoteUri'])})[_0x43e7('0xe')](function(_0x37302c){if(_0x37302c['total_entries']){return _[_0x43e7('0xf')](_0x37302c[_0x43e7('0x10')][_0x43e7('0x11')],{'email':_0x554d44});}})[_0x43e7('0xe')](function(_0x4e008c){if(_0x4e008c){logger['info'](_0x43e7('0x12'));return _0x4e008c;}else{logger[_0x43e7('0xb')](_0x43e7('0x13'));return request({'uri':util['format']('%s/users/me',_0x212c6c[_0x43e7('0x14')])});}});}else{logger[_0x43e7('0xb')](_0x43e7('0x15'));return request({'uri':util[_0x43e7('0x16')]('%s/users/me',_0x212c6c['remoteUri'])});}}function request(_0xdf16c){logger[_0x43e7('0x17')](_0x43e7('0x18'),JSON['stringify'](_0xdf16c));return rp(_['defaults'](_0xdf16c,{'method':_0x43e7('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x1ca758){var _0x9037d3;if(_0x1ca758[_0x43e7('0x1a')]===_0x43e7('0x1b')){_0x9037d3=util[_0x43e7('0x16')](_0x43e7('0x1c'),_0x1ca758[_0x43e7('0x1d')],_0x1ca758[_0x43e7('0x1e')]);}else if(_0x1ca758[_0x43e7('0x1a')]===_0x43e7('0x1f')){_0x9037d3=util[_0x43e7('0x16')]('%s/token:%s',_0x1ca758[_0x43e7('0x1d')],_0x1ca758[_0x43e7('0x1f')]);}return util['format'](_0x43e7('0x20'),new Buffer(_0x9037d3)[_0x43e7('0x21')](_0x43e7('0x22')));}function getEndUser(_0x28aacc,_0x4077fb,_0x2f4cb4){logger['info'](_0x43e7('0x23'),_0x2f4cb4);return request({'uri':util['format']('%s/customers/search',_0x28aacc[_0x43e7('0x14')]),'qs':{'phone':_0x2f4cb4}})[_0x43e7('0xe')](function(_0x4b2b9f){if(_0x4b2b9f[_0x43e7('0x24')]){logger['info'](_0x43e7('0x25'));return _0x4b2b9f['_embedded'][_0x43e7('0x11')][0x0];}else{logger[_0x43e7('0xb')](_0x43e7('0x26'));return request({'uri':util[_0x43e7('0x16')]('%s/customers',_0x28aacc['remoteUri']),'method':_0x43e7('0x27'),'body':{'first_name':_0x4077fb,'title':_0x4077fb,'phone_numbers':[{'type':'work','value':_0x2f4cb4}]}});}});}function getTags(_0x2dd5f,_0x40dc8f){var _0x3565cf=[];if(_0x2dd5f&&_0x2dd5f[_0x43e7('0x28')]>0x0){_0x3565cf=_['map'](_0x2dd5f,_0x40dc8f);}return _0x3565cf;}function getCustomFields(_0x33a1a5,_0x4690a6){var _0x45b675=[];var _0x50f9f5={'custom_fields':{}};if(_0x33a1a5[_0x43e7('0x28')]>0x0){_[_0x43e7('0x29')](_0x33a1a5,function(_0x2b85a5){if(_[_0x43e7('0x2a')]([_0x43e7('0x2b'),_0x43e7('0x2c')],_0x2b85a5[_0x43e7('0x2d')])&&_0x2b85a5[_0x43e7('0x2e')]&&!_0x2b85a5[_0x43e7('0x2f')]){_0x50f9f5[_0x2b85a5[_0x43e7('0x2e')]['toLowerCase']()]=_0x2b85a5[_0x43e7('0x30')][_0x43e7('0x21')]();}else if(_[_0x43e7('0x2a')]([_0x43e7('0x2b'),_0x43e7('0x2c')],_0x2b85a5['type'])&&_0x2b85a5[_0x43e7('0x31')]&&_0x2b85a5[_0x43e7('0x2f')]){_0x50f9f5[_0x43e7('0x32')][_0x2b85a5[_0x43e7('0x31')]]=_0x2b85a5['content']['toString']();}else if(_0x2b85a5['type']===_0x43e7('0x33')&&_0x2b85a5[_0x43e7('0x34')]&&_0x2b85a5[_0x43e7('0x31')]&&_0x2b85a5[_0x43e7('0x2f')]){_0x4690a6[_0x2b85a5[_0x43e7('0x34')]]&&(_0x50f9f5[_0x43e7('0x32')][_0x2b85a5['idField']]=_0x4690a6[_0x2b85a5['variableName']]['toString']());}else if(_0x2b85a5['type']==='customVariable'&&_0x2b85a5['Variable']&&_0x2b85a5['Variable'][_0x43e7('0x35')]&&_0x2b85a5['idField']&&_0x2b85a5[_0x43e7('0x2f')]){_0x4690a6[_0x2b85a5[_0x43e7('0x36')][_0x43e7('0x35')][_0x43e7('0x37')]()]&&(_0x50f9f5[_0x43e7('0x32')][_0x2b85a5[_0x43e7('0x31')]]=_0x4690a6[_0x2b85a5[_0x43e7('0x36')]['name']['toLowerCase']()]['toString']());}});}if(_0x50f9f5[_0x43e7('0x38')]){_0x50f9f5[_0x43e7('0x38')]=Number(_0x50f9f5[_0x43e7('0x38')]);}return _0x50f9f5;}function getTicket(_0x16cdba,_0x1b1440,_0x1ed538,_0x1d4589,_0x2ffd43){logger['info'](_0x43e7('0x39'));var _0x2b0ffe=_['merge']({'subject':intUtil[_0x43e7('0x3a')](_0x1d4589['Subjects'],_0x2ffd43,'\x20'),'type':_0x43e7('0x3b'),'status':_0x43e7('0x3c'),'labels':[_0x43e7('0x3d'),_0x43e7('0x3e'),_0x43e7('0x3f')][_0x43e7('0x40')](getTags(_0x1d4589['Tags'],'name')),'description':intUtil[_0x43e7('0x3a')](_0x1d4589[_0x43e7('0x41')],_0x2ffd43,'\x0a'),'_links':{'assigned_user':{'href':util[_0x43e7('0x16')](_0x43e7('0x42'),_0x1b1440['id']),'class':_0x43e7('0x43')}},'message':{'direction':'in','body':intUtil['getString'](_0x1d4589[_0x43e7('0x41')],_0x2ffd43,'\x0a')}},getCustomFields(_0x1d4589[_0x43e7('0x44')],_0x2ffd43));return request({'uri':util['format'](_0x43e7('0x45'),_0x16cdba['remoteUri'],_0x1ed538['id']),'method':_0x43e7('0x27'),'body':_0x2b0ffe});}exports['queue']=function(_0x3d81ae,_0x3b4235,_0x3a5807,_0x1c2c6b,_0x49b866,_0x47d6a1){var _0x103393,_0x40c509;_0x47d6a1[_0x43e7('0x14')]=intUtil[_0x43e7('0x46')](_0x47d6a1['remoteUri']);_0x47d6a1['serverUrl']=intUtil['stripTrailingSlash'](_0x47d6a1[_0x43e7('0x47')]);if(_0x49b866&&_0x49b866['monitor_format']){logger[_0x43e7('0xb')]('[QUEUE]','Recording\x20is\x20enabled!');_0x3b4235[_0x43e7('0x48')]=util['format'](_0x43e7('0x49'),_0x47d6a1[_0x43e7('0x47')],_0x3b4235[_0x43e7('0x4a')],md5(_0x3b4235[_0x43e7('0x4a')]));}else{_0x3b4235['recordingURL']='';}headers[_0x43e7('0x4b')]=getAuth(_0x47d6a1);return getUser(_0x47d6a1,_0x1c2c6b[_0x43e7('0x4c')])[_0x43e7('0xe')](function(_0x1fd277){_0x103393=_0x1fd277;logger[_0x43e7('0xb')](_0x43e7('0x4d'),_0x103393['id']);return getEndUser(_0x47d6a1,_0x3b4235['calleridname'],_0x3b4235['calleridnum']);})[_0x43e7('0xe')](function(_0x36a09e){_0x40c509=_0x36a09e;logger[_0x43e7('0xb')]('The\x20Enduser\x20ID\x20is:',_0x40c509['id']);return getTicket(_0x47d6a1,_0x103393,_0x40c509,_0x3a5807,_0x3b4235);})['then'](function(_0x56489b){if(_0x56489b){logger[_0x43e7('0xb')](_0x43e7('0x4e'));logger['info'](_0x43e7('0x4f'),_0x56489b['id']);switch(_0x47d6a1[_0x43e7('0x2d')]){case _0x43e7('0x50'):logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util['format'](_0x43e7('0x51'),_0x1c2c6b[_0x43e7('0x35')]),'trigger:desk:display',{'recordId':_0x56489b['id']});break;case _0x43e7('0x52'):logger[_0x43e7('0xb')](_0x43e7('0x53'),_0x43e7('0x54'));emit(util['format'](_0x43e7('0x51'),_0x1c2c6b['name']),'trigger:browser:url',{'uri':util[_0x43e7('0x16')](_0x43e7('0x55'),_0x56489b['id'])});break;default:logger[_0x43e7('0x56')](_0x43e7('0x53'),_0x43e7('0x57'));}}})[_0x43e7('0x58')](function(_0x1cd87c){console[_0x43e7('0x56')](_0x1cd87c);logger[_0x43e7('0x56')](_0x43e7('0x53'),JSON['stringify'](_0x1cd87c));});};exports[_0x43e7('0x59')]=function(_0x46c910,_0x499c03,_0x39e3ca,_0x4e6f6d,_0x35b799,_0x520857,_0x34e2ec){var _0x1f561f,_0xfe13fa;_0x520857['remoteUri']=intUtil['stripTrailingSlash'](_0x520857[_0x43e7('0x14')]);_0x520857[_0x43e7('0x47')]=intUtil[_0x43e7('0x46')](_0x520857[_0x43e7('0x47')]);if(_0x34e2ec&&_0x34e2ec[_0x43e7('0x5a')]&&_0x34e2ec[_0x43e7('0x5a')]!==_0x43e7('0x5b')){logger[_0x43e7('0xb')](_0x43e7('0x5c'),_0x43e7('0x5d'));_0x499c03[_0x43e7('0x48')]=util['format'](_0x43e7('0x49'),_0x520857[_0x43e7('0x47')],_0x499c03['uniqueid'],md5(_0x499c03[_0x43e7('0x4a')]));}headers[_0x43e7('0x4b')]=getAuth(_0x520857);return getUser(_0x520857,_0x4e6f6d[_0x43e7('0x4c')])['then'](function(_0x5d63c6){_0x1f561f=_0x5d63c6;logger[_0x43e7('0xb')](_0x43e7('0x4d'),_0x1f561f['id']);return getEndUser(_0x520857,_0x499c03['destcalleridname'],_0x499c03[_0x43e7('0x5e')]);})['then'](function(_0x49a6ce){_0xfe13fa=_0x49a6ce;logger[_0x43e7('0xb')](_0x43e7('0x5f'),_0xfe13fa['id']);return getTicket(_0x520857,_0x1f561f,_0xfe13fa,_0x39e3ca,_0x499c03);})[_0x43e7('0xe')](function(_0x40155c){if(_0x40155c){logger[_0x43e7('0xb')]('Ticket\x20created!');logger[_0x43e7('0xb')](_0x43e7('0x4f'),_0x40155c['id']);switch(_0x520857['type']){case _0x43e7('0x50'):logger[_0x43e7('0xb')](_0x43e7('0x53'),'Displaying\x20ticket\x20to\x20agent...');emit(util['format']('user:%s',_0x4e6f6d[_0x43e7('0x35')]),_0x43e7('0x60'),{'recordId':_0x40155c['id']});break;case _0x43e7('0x52'):logger[_0x43e7('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x43e7('0x16')](_0x43e7('0x51'),_0x4e6f6d[_0x43e7('0x35')]),_0x43e7('0x61'),{'uri':util['format'](_0x43e7('0x62'),_0x520857[_0x43e7('0x14')],_0x40155c['id'])});break;default:logger[_0x43e7('0x56')](_0x43e7('0x5c'),_0x43e7('0x57'));}}})[_0x43e7('0x58')](function(_0x4665db){logger[_0x43e7('0x56')](_0x43e7('0x5c'),JSON[_0x43e7('0x63')](_0x4665db));});};exports[_0x43e7('0x64')]=function(_0x57fdfe,_0x5f3824,_0x2b0711,_0x58a3a8,_0x501616,_0x50edb2){var _0xb3e981,_0xe666b0;_0x50edb2['remoteUri']=intUtil[_0x43e7('0x46')](_0x50edb2[_0x43e7('0x14')]);_0x50edb2[_0x43e7('0x47')]=intUtil['stripTrailingSlash'](_0x50edb2[_0x43e7('0x47')]);if(_0x501616&&_0x501616[_0x43e7('0x65')]){logger[_0x43e7('0xb')]('['+_0x5f3824[_0x43e7('0x66')][_0x43e7('0x67')]()+']',_0x43e7('0x5d'));_0x5f3824[_0x43e7('0x48')]=util['format'](_0x43e7('0x49'),_0x50edb2[_0x43e7('0x47')],_0x5f3824[_0x43e7('0x4a')],md5(_0x5f3824['uniqueid']));}else{_0x5f3824['recordingURL']='';}headers[_0x43e7('0x4b')]=getAuth(_0x50edb2);return getUser(_0x50edb2)['then'](function(_0x5cb26e){_0xb3e981=_0x5cb26e;logger[_0x43e7('0xb')](_0x43e7('0x4d'),_0xb3e981['id']);return getEndUser(_0x50edb2,_0x5f3824['calleridname'],_0x5f3824[_0x43e7('0x68')]);})[_0x43e7('0xe')](function(_0x1e2fed){_0xe666b0=_0x1e2fed;logger[_0x43e7('0xb')](_0x43e7('0x5f'),_0xe666b0['id']);return getTicket(_0x50edb2,_0xb3e981,_0xe666b0,_0x2b0711,_0x5f3824);})[_0x43e7('0xe')](function(_0x398a78){if(_0x398a78){logger['info'](_0x43e7('0x4e'));logger[_0x43e7('0xb')]('The\x20Ticket\x20ID\x20is:',_0x398a78['id']);}})[_0x43e7('0x58')](function(_0x5c2c5f){logger[_0x43e7('0x56')]('['+_0x5f3824[_0x43e7('0x66')][_0x43e7('0x67')]()+']',JSON[_0x43e7('0x63')](_0x5c2c5f));});};
\ No newline at end of file
+var _0x326f=['catch','stringify','unmanaged','lastevent','toUpperCase','lodash','util','ioredis','./util','../../../../config/environment','../../../../config/logger','desk','redis','defaults','localhost','validateEmail','info','Getting\x20agent\x20with\x20email','%s/users','then','total_entries','_embedded','entries','Agent\x20found!','format','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/users/me','remoteUri','debug','[HTTP]','GET','authType','basic','password','%s/token:%s','Basic\x20%s','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','map','length','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','toString','variable','variableName','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','getString','Subjects','xCALLY','concat','Descriptions','user','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','integrationTab','%s/agent/tickets/%s'];(function(_0x18ab2a,_0x4debcd){var _0x16dcee=function(_0x10107a){while(--_0x10107a){_0x18ab2a['push'](_0x18ab2a['shift']());}};_0x16dcee(++_0x4debcd);}(_0x326f,0xd1));var _0xf326=function(_0x1664d4,_0x307561){_0x1664d4=_0x1664d4-0x0;var _0x41986f=_0x326f[_0x1664d4];return _0x41986f;};'use strict';var _=require(_0xf326('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0xf326('0x1'));var Redis=require(_0xf326('0x2'));var intUtil=require(_0xf326('0x3'));var config=require(_0xf326('0x4'));var logger=require(_0xf326('0x5'))(_0xf326('0x6'));config[_0xf326('0x7')]=_[_0xf326('0x8')](config[_0xf326('0x7')],{'host':_0xf326('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xf326('0x7')]));function emit(_0x3851eb,_0x165f95,_0x1e7b8a){io['to'](_0x3851eb)['emit'](_0x165f95,_0x1e7b8a);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getUser(_0x3bacf2,_0x1fc80e){if(intUtil[_0xf326('0xa')](_0x1fc80e)===!![]){logger[_0xf326('0xb')](_0xf326('0xc'),_0x1fc80e);return request({'uri':util['format'](_0xf326('0xd'),_0x3bacf2['remoteUri'])})[_0xf326('0xe')](function(_0x4aaf3a){if(_0x4aaf3a[_0xf326('0xf')]){return _['find'](_0x4aaf3a[_0xf326('0x10')][_0xf326('0x11')],{'email':_0x1fc80e});}})['then'](function(_0x342fe5){if(_0x342fe5){logger[_0xf326('0xb')](_0xf326('0x12'));return _0x342fe5;}else{logger[_0xf326('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xf326('0x13')]('%s/users/me',_0x3bacf2['remoteUri'])});}});}else{logger[_0xf326('0xb')](_0xf326('0x14'));return request({'uri':util[_0xf326('0x13')](_0xf326('0x15'),_0x3bacf2[_0xf326('0x16')])});}}function request(_0x287a2a){logger[_0xf326('0x17')](_0xf326('0x18'),JSON['stringify'](_0x287a2a));return rp(_[_0xf326('0x8')](_0x287a2a,{'method':_0xf326('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x18bee3){var _0x31ffb9;if(_0x18bee3[_0xf326('0x1a')]===_0xf326('0x1b')){_0x31ffb9=util['format']('%s:%s',_0x18bee3['username'],_0x18bee3[_0xf326('0x1c')]);}else if(_0x18bee3[_0xf326('0x1a')]==='token'){_0x31ffb9=util['format'](_0xf326('0x1d'),_0x18bee3['username'],_0x18bee3['token']);}return util[_0xf326('0x13')](_0xf326('0x1e'),new Buffer(_0x31ffb9)['toString']('base64'));}function getEndUser(_0x19b8ba,_0xb1efcf,_0x5f21a2){logger[_0xf326('0xb')](_0xf326('0x1f'),_0x5f21a2);return request({'uri':util[_0xf326('0x13')](_0xf326('0x20'),_0x19b8ba[_0xf326('0x16')]),'qs':{'phone':_0x5f21a2}})[_0xf326('0xe')](function(_0x5ce532){if(_0x5ce532['total_entries']){logger['info'](_0xf326('0x21'));return _0x5ce532[_0xf326('0x10')][_0xf326('0x11')][0x0];}else{logger[_0xf326('0xb')](_0xf326('0x22'));return request({'uri':util[_0xf326('0x13')]('%s/customers',_0x19b8ba[_0xf326('0x16')]),'method':_0xf326('0x23'),'body':{'first_name':_0xb1efcf,'title':_0xb1efcf,'phone_numbers':[{'type':_0xf326('0x24'),'value':_0x5f21a2}]}});}});}function getTags(_0x581531,_0x1617d2){var _0x55ad0f=[];if(_0x581531&&_0x581531['length']>0x0){_0x55ad0f=_[_0xf326('0x25')](_0x581531,_0x1617d2);}return _0x55ad0f;}function getCustomFields(_0x1ae23a,_0x2fa28e){var _0x5dbe63=[];var _0xc115d9={'custom_fields':{}};if(_0x1ae23a[_0xf326('0x26')]>0x0){_['forEach'](_0x1ae23a,function(_0x225776){if(_[_0xf326('0x27')]([_0xf326('0x28'),_0xf326('0x29')],_0x225776[_0xf326('0x2a')])&&_0x225776[_0xf326('0x2b')]&&!_0x225776[_0xf326('0x2c')]){_0xc115d9[_0x225776[_0xf326('0x2b')][_0xf326('0x2d')]()]=_0x225776[_0xf326('0x2e')]['toString']();}else if(_[_0xf326('0x27')]([_0xf326('0x28'),_0xf326('0x29')],_0x225776['type'])&&_0x225776[_0xf326('0x2f')]&&_0x225776[_0xf326('0x2c')]){_0xc115d9[_0xf326('0x30')][_0x225776['idField']]=_0x225776['content'][_0xf326('0x31')]();}else if(_0x225776[_0xf326('0x2a')]===_0xf326('0x32')&&_0x225776[_0xf326('0x33')]&&_0x225776[_0xf326('0x2f')]&&_0x225776[_0xf326('0x2c')]){_0x2fa28e[_0x225776[_0xf326('0x33')]]&&(_0xc115d9[_0xf326('0x30')][_0x225776['idField']]=_0x2fa28e[_0x225776[_0xf326('0x33')]][_0xf326('0x31')]());}else if(_0x225776['type']===_0xf326('0x34')&&_0x225776['Variable']&&_0x225776[_0xf326('0x35')]['name']&&_0x225776['idField']&&_0x225776[_0xf326('0x2c')]){_0x2fa28e[_0x225776['Variable'][_0xf326('0x36')]['toLowerCase']()]&&(_0xc115d9[_0xf326('0x30')][_0x225776[_0xf326('0x2f')]]=_0x2fa28e[_0x225776[_0xf326('0x35')]['name'][_0xf326('0x2d')]()][_0xf326('0x31')]());}});}if(_0xc115d9['priority']){_0xc115d9[_0xf326('0x37')]=Number(_0xc115d9[_0xf326('0x37')]);}return _0xc115d9;}function getTicket(_0x40fa7a,_0xaf65e0,_0x51076c,_0x2c4416,_0xb1ef35){logger[_0xf326('0xb')](_0xf326('0x38'));var _0x1d88ed=_['merge']({'subject':intUtil[_0xf326('0x39')](_0x2c4416[_0xf326('0x3a')],_0xb1ef35,'\x20'),'type':'phone','status':'new','labels':[_0xf326('0x3b'),'Motion','CTI'][_0xf326('0x3c')](getTags(_0x2c4416['Tags'],_0xf326('0x36'))),'description':intUtil[_0xf326('0x39')](_0x2c4416[_0xf326('0x3d')],_0xb1ef35,'\x0a'),'_links':{'assigned_user':{'href':util[_0xf326('0x13')]('/api/v2/users/%d',_0xaf65e0['id']),'class':_0xf326('0x3e')}},'message':{'direction':'in','body':intUtil[_0xf326('0x39')](_0x2c4416[_0xf326('0x3d')],_0xb1ef35,'\x0a')}},getCustomFields(_0x2c4416[_0xf326('0x3f')],_0xb1ef35));return request({'uri':util[_0xf326('0x13')](_0xf326('0x40'),_0x40fa7a[_0xf326('0x16')],_0x51076c['id']),'method':_0xf326('0x23'),'body':_0x1d88ed});}exports[_0xf326('0x41')]=function(_0x1227d3,_0x361776,_0x2bab13,_0x50d63f,_0x1b6126,_0x1637dc){var _0x2ed1a7,_0x270288;_0x1637dc[_0xf326('0x16')]=intUtil[_0xf326('0x42')](_0x1637dc['remoteUri']);_0x1637dc[_0xf326('0x43')]=intUtil[_0xf326('0x42')](_0x1637dc['serverUrl']);if(_0x1b6126&&_0x1b6126[_0xf326('0x44')]){logger[_0xf326('0xb')](_0xf326('0x45'),_0xf326('0x46'));_0x361776[_0xf326('0x47')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1637dc[_0xf326('0x43')],_0x361776[_0xf326('0x48')],md5(_0x361776['uniqueid']));}else{_0x361776['recordingURL']='';}headers[_0xf326('0x49')]=getAuth(_0x1637dc);return getUser(_0x1637dc,_0x50d63f[_0xf326('0x4a')])[_0xf326('0xe')](function(_0x5b3705){_0x2ed1a7=_0x5b3705;logger[_0xf326('0xb')](_0xf326('0x4b'),_0x2ed1a7['id']);return getEndUser(_0x1637dc,_0x361776[_0xf326('0x4c')],_0x361776[_0xf326('0x4d')]);})[_0xf326('0xe')](function(_0x2d9bba){_0x270288=_0x2d9bba;logger[_0xf326('0xb')](_0xf326('0x4e'),_0x270288['id']);return getTicket(_0x1637dc,_0x2ed1a7,_0x270288,_0x2bab13,_0x361776);})[_0xf326('0xe')](function(_0x27ced1){if(_0x27ced1){logger[_0xf326('0xb')](_0xf326('0x4f'));logger[_0xf326('0xb')](_0xf326('0x50'),_0x27ced1['id']);switch(_0x1637dc[_0xf326('0x2a')]){case'integrationTab':logger[_0xf326('0xb')](_0xf326('0x45'),_0xf326('0x51'));emit(util[_0xf326('0x13')]('user:%s',_0x50d63f[_0xf326('0x36')]),_0xf326('0x52'),{'recordId':_0x27ced1['id']});break;case _0xf326('0x53'):logger[_0xf326('0xb')]('[QUEUE]',_0xf326('0x54'));emit(util[_0xf326('0x13')](_0xf326('0x55'),_0x50d63f[_0xf326('0x36')]),_0xf326('0x56'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x27ced1['id'])});break;default:logger[_0xf326('0x57')](_0xf326('0x45'),_0xf326('0x58'));}}})['catch'](function(_0x102fba){console[_0xf326('0x57')](_0x102fba);logger[_0xf326('0x57')]('[QUEUE]',JSON['stringify'](_0x102fba));});};exports[_0xf326('0x59')]=function(_0x5b4832,_0x1cf58f,_0x554277,_0x458e5f,_0x7ee57,_0x28c959,_0x25e091){var _0x212594,_0x35d3c8;_0x28c959[_0xf326('0x16')]=intUtil['stripTrailingSlash'](_0x28c959[_0xf326('0x16')]);_0x28c959[_0xf326('0x43')]=intUtil[_0xf326('0x42')](_0x28c959['serverUrl']);if(_0x25e091&&_0x25e091[_0xf326('0x5a')]&&_0x25e091[_0xf326('0x5a')]!==_0xf326('0x5b')){logger[_0xf326('0xb')](_0xf326('0x5c'),'Recording\x20is\x20enabled!');_0x1cf58f[_0xf326('0x47')]=util[_0xf326('0x13')](_0xf326('0x5d'),_0x28c959[_0xf326('0x43')],_0x1cf58f['uniqueid'],md5(_0x1cf58f[_0xf326('0x48')]));}headers[_0xf326('0x49')]=getAuth(_0x28c959);return getUser(_0x28c959,_0x458e5f[_0xf326('0x4a')])[_0xf326('0xe')](function(_0x4d3b9e){_0x212594=_0x4d3b9e;logger['info'](_0xf326('0x4b'),_0x212594['id']);return getEndUser(_0x28c959,_0x1cf58f[_0xf326('0x5e')],_0x1cf58f['destcalleridnum']);})[_0xf326('0xe')](function(_0x29de71){_0x35d3c8=_0x29de71;logger[_0xf326('0xb')](_0xf326('0x4e'),_0x35d3c8['id']);return getTicket(_0x28c959,_0x212594,_0x35d3c8,_0x554277,_0x1cf58f);})['then'](function(_0xb1c18c){if(_0xb1c18c){logger['info']('Ticket\x20created!');logger[_0xf326('0xb')]('The\x20Ticket\x20ID\x20is:',_0xb1c18c['id']);switch(_0x28c959[_0xf326('0x2a')]){case _0xf326('0x5f'):logger[_0xf326('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xf326('0x13')](_0xf326('0x55'),_0x458e5f[_0xf326('0x36')]),'trigger:desk:display',{'recordId':_0xb1c18c['id']});break;case _0xf326('0x53'):logger['info'](_0xf326('0x45'),_0xf326('0x54'));emit(util[_0xf326('0x13')](_0xf326('0x55'),_0x458e5f[_0xf326('0x36')]),_0xf326('0x56'),{'uri':util[_0xf326('0x13')](_0xf326('0x60'),_0x28c959[_0xf326('0x16')],_0xb1c18c['id'])});break;default:logger[_0xf326('0x57')](_0xf326('0x5c'),_0xf326('0x58'));}}})[_0xf326('0x61')](function(_0x4ca1b8){logger[_0xf326('0x57')]('[OUTBOUND]',JSON[_0xf326('0x62')](_0x4ca1b8));});};exports[_0xf326('0x63')]=function(_0x5e858d,_0x2b770c,_0x5283da,_0x3255b2,_0xd55246,_0x28f3cb){var _0x2d45c9,_0x31b6dd;_0x28f3cb['remoteUri']=intUtil['stripTrailingSlash'](_0x28f3cb[_0xf326('0x16')]);_0x28f3cb[_0xf326('0x43')]=intUtil[_0xf326('0x42')](_0x28f3cb[_0xf326('0x43')]);if(_0xd55246&&_0xd55246[_0xf326('0x44')]){logger['info']('['+_0x2b770c[_0xf326('0x64')][_0xf326('0x65')]()+']','Recording\x20is\x20enabled!');_0x2b770c['recordingURL']=util['format'](_0xf326('0x5d'),_0x28f3cb[_0xf326('0x43')],_0x2b770c[_0xf326('0x48')],md5(_0x2b770c[_0xf326('0x48')]));}else{_0x2b770c[_0xf326('0x47')]='';}headers[_0xf326('0x49')]=getAuth(_0x28f3cb);return getUser(_0x28f3cb)[_0xf326('0xe')](function(_0x4b9013){_0x2d45c9=_0x4b9013;logger[_0xf326('0xb')](_0xf326('0x4b'),_0x2d45c9['id']);return getEndUser(_0x28f3cb,_0x2b770c[_0xf326('0x4c')],_0x2b770c[_0xf326('0x4d')]);})['then'](function(_0x3717fe){_0x31b6dd=_0x3717fe;logger['info']('The\x20Enduser\x20ID\x20is:',_0x31b6dd['id']);return getTicket(_0x28f3cb,_0x2d45c9,_0x31b6dd,_0x5283da,_0x2b770c);})[_0xf326('0xe')](function(_0x540fa0){if(_0x540fa0){logger[_0xf326('0xb')](_0xf326('0x4f'));logger[_0xf326('0xb')](_0xf326('0x50'),_0x540fa0['id']);}})[_0xf326('0x61')](function(_0x541491){logger['error']('['+_0x2b770c['lastevent'][_0xf326('0x65')]()+']',JSON[_0xf326('0x62')](_0x541491));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff