// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3625=['[HTTP]','map','forEach','type','string','nameField','customField','content','idField','custom_fields','variable','customVariable','Variable','toLowerCase','login','username','password','PLAIN','xCALLY\x20Motion\x20integration','sessionID','remoteUri','stripTrailingSlash','serverUrl','uri','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','users','contacts','version','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','[QUEUE]','catch','error','%s/service/v4_1/rest.php','recordingFormat','none','[OUTBOUND]','destcalleridnum','charAt','user:%s','trigger:browser:url','lastevent','toUpperCase','lodash','request-promise','md5','ioredis','../../../../config/environment','../../../../config/logger','defaults','socket.io-emitter','POST','info','Creating\x20new\x20ticket...','name','Subjects','assigned_user_id','created_by','description','getString','Descriptions','date_start','replace','parent_id','Contacts','parent_name','direction','length','variableName','push','set_entry','JSON','stringify','Calls','format','Basic\x20%s','apiKey','toString','base64','get_server_info','isNil','Getting\x20agent\x20with\x20name','get_entry_list','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','then','entry_list','find','name_value_list','user_name','value','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','debug'];(function(_0x31aa62,_0x1476f5){var _0x6bbfe8=function(_0xb1027a){while(--_0xb1027a){_0x31aa62['push'](_0x31aa62['shift']());}};_0x6bbfe8(++_0x1476f5);}(_0x3625,0xa9));var _0x5362=function(_0x2fad91,_0x25b0ec){_0x2fad91=_0x2fad91-0x0;var _0x58598f=_0x3625[_0x2fad91];return _0x58598f;};'use strict';var _=require(_0x5362('0x0'));var rp=require(_0x5362('0x1'));var BPromise=require('bluebird');var md5=require(_0x5362('0x2'));var util=require('util');var Redis=require(_0x5362('0x3'));var intUtil=require('./util');var config=require(_0x5362('0x4'));var logger=require(_0x5362('0x5'))('sugarcrm');config['redis']=_[_0x5362('0x6')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x5362('0x7'))(new Redis(config['redis']));var def={'method':_0x5362('0x8'),'json':!![]};function emit(_0x169ab5,_0x28ee8c,_0x52f839){io['to'](_0x169ab5)['emit'](_0x28ee8c,_0x52f839);}function getTicket(_0x377e9f,_0x4bae5a,_0x5a3cff,_0x3cb381,_0x2c6270,_0x86efe7,_0x177375,_0x1f5313){logger[_0x5362('0x9')](_0x5362('0xa'));var _0x54b80c=new Date();var _0x4714a3=[{'name':_0x5362('0xb'),'value':intUtil['getString'](_0x3cb381[_0x5362('0xc')],_0x2c6270,'\x20')},{'name':_0x5362('0xd'),'value':_0x4bae5a['id']},{'name':_0x5362('0xe'),'value':_0x4bae5a['id']},{'name':_0x5362('0xf'),'value':intUtil[_0x5362('0x10')](_0x3cb381[_0x5362('0x11')],_0x2c6270,'\x0a')},{'name':_0x5362('0x12'),'value':_0x54b80c['toISOString']()['slice'](0x0,0x13)[_0x5362('0x13')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':'duration_minutes','value':'15'},{'name':_0x5362('0x14'),'value':_0x5a3cff['id']},{'name':'parent_type','value':_0x5362('0x15')},{'name':_0x5362('0x16'),'value':_0x5a3cff[_0x5362('0xb')]},{'name':_0x5362('0x17'),'value':_0x1f5313}];if(_0x86efe7[_0x5362('0x18')]){_['forEach'](_0x86efe7,function(_0x407832){if(_0x2c6270[_0x407832[_0x5362('0x19')]]){_0x4714a3[_0x5362('0x1a')]({'name':_0x407832['idField'],'value':_0x2c6270[_0x407832[_0x5362('0x19')]]});}});}return request({'form':{'method':_0x5362('0x1b'),'input_type':_0x5362('0x1c'),'response_type':'JSON','rest_data':JSON[_0x5362('0x1d')]({'session':_0x177375['id'],'module_name':_0x5362('0x1e'),'name_value_list':_0x4714a3})}});}function getAuth(_0x601021){return util[_0x5362('0x1f')](_0x5362('0x20'),new Buffer(_0x601021[_0x5362('0x21')]+':X')[_0x5362('0x22')](_0x5362('0x23')));}function getServerInfo(_0x20491e){return request({'form':{'method':_0x5362('0x24'),'input_type':'JSON','response_type':'JSON','rest_data':JSON['stringify']({'session':_0x20491e['id']})}});}function getUser(_0x5f1996,_0x24c84f,_0x59cbe6){if(!_[_0x5362('0x25')](_0x24c84f)){logger['info'](_0x5362('0x26'),_0x24c84f);return request({'form':{'method':_0x5362('0x27'),'input_type':_0x5362('0x1c'),'response_type':'JSON','rest_data':JSON[_0x5362('0x1d')]({'session':_0x59cbe6['id'],'module_name':'Employees','query':util[_0x5362('0x1f')](_0x5362('0x28'),_0x24c84f),'order_by':'','offset':'0','select_fields':['id',_0x5362('0xb'),'user_name'],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x5362('0x29')](function(_0x3c7da5){if(_0x3c7da5[_0x5362('0x2a')][_0x5362('0x18')]){var _0x23957e=_[_0x5362('0x2b')](_0x3c7da5[_0x5362('0x2a')],function(_0x1143b1){return _0x1143b1[_0x5362('0x2c')][_0x5362('0x2d')][_0x5362('0x2e')]===_0x24c84f;});if(_0x23957e){logger['info'](_0x5362('0x2f'));return BPromise['resolve']({'id':_0x23957e['name_value_list']['id'][_0x5362('0x2e')],'name':_0x23957e[_0x5362('0x2c')][_0x5362('0xb')][_0x5362('0x2e')]});}}logger['info'](_0x5362('0x30'));return BPromise['resolve']({'id':_0x59cbe6['name_value_list'][_0x5362('0x31')][_0x5362('0x2e')],'name':_0x59cbe6[_0x5362('0x2c')]['user_name'][_0x5362('0x2e')]});});}else{logger['info'](_0x5362('0x32'));return BPromise['resolve']({'id':_0x59cbe6[_0x5362('0x2c')][_0x5362('0x31')][_0x5362('0x2e')],'name':_0x59cbe6[_0x5362('0x2c')][_0x5362('0x2d')][_0x5362('0x2e')]});}}function getEndUser(_0x2781ea,_0xccce0e,_0x1ef531,_0x3b1310){logger['info'](_0x5362('0x33'),_0x1ef531);return request({'form':{'method':_0x5362('0x27'),'input_type':_0x5362('0x1c'),'response_type':_0x5362('0x1c'),'rest_data':JSON[_0x5362('0x1d')]({'session':_0x3b1310['id'],'module_name':_0x5362('0x15'),'query':util[_0x5362('0x1f')](_0x5362('0x34'),_0x1ef531),'order_by':'','offset':'0','select_fields':['id',_0x5362('0xb'),_0x5362('0x35')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x5362('0x29')](function(_0x3872d2){if(_0x3872d2[_0x5362('0x2a')][_0x5362('0x18')]){var _0x5f2555=_[_0x5362('0x2b')](_0x3872d2[_0x5362('0x2a')],function(_0x1b1d57){return _0x1b1d57['name_value_list']['phone_home'][_0x5362('0x2e')]===_0x1ef531;});if(_0x5f2555){logger[_0x5362('0x9')](_0x5362('0x36'));return BPromise['resolve']({'id':_0x5f2555[_0x5362('0x2c')]['id'][_0x5362('0x2e')],'name':_0x5f2555[_0x5362('0x2c')][_0x5362('0xb')][_0x5362('0x2e')],'phone':_0x5f2555[_0x5362('0x2c')]['phone_home'][_0x5362('0x2e')]});}}else{logger[_0x5362('0x9')](_0x5362('0x37'));return request({'form':{'method':'set_entry','input_type':'JSON','response_type':_0x5362('0x1c'),'rest_data':JSON[_0x5362('0x1d')]({'session':_0x3b1310['id'],'module_name':'Contacts','name_value_list':[{'name':_0x5362('0x38'),'value':_0xccce0e!==_0x5362('0x39')?_0xccce0e:util[_0x5362('0x1f')](_0x5362('0x3a'),_0x1ef531)},{'name':_0x5362('0x35'),'value':_0x1ef531}]})}})[_0x5362('0x29')](function(_0x7fe528){logger['info'](_0x5362('0x3b'));return BPromise['resolve']({'id':_0x7fe528['id'],'name':_0x7fe528[_0x5362('0x2a')]['first_name'][_0x5362('0x2e')],'phone':_0x7fe528[_0x5362('0x2a')]['phone_home']['value']});});}});}function request(_0xc9c14c){logger[_0x5362('0x3c')](_0x5362('0x3d'),JSON[_0x5362('0x1d')](_0xc9c14c));return rp(_['merge'](def,_0xc9c14c));}function getTags(_0x5cf7ce,_0x4a84c2){var _0x23d106=[];if(_0x5cf7ce&&_0x5cf7ce[_0x5362('0x18')]>0x0){_0x23d106=_[_0x5362('0x3e')](_0x5cf7ce,_0x4a84c2);}return _0x23d106;}function getCustomFields(_0x18ad95,_0x3ca815){var _0x5e9eae=[];var _0x3bdfb={'custom_fields':[]};if(_0x18ad95[_0x5362('0x18')]>0x0){_[_0x5362('0x3f')](_0x18ad95,function(_0x5db1e1){if(_0x5db1e1[_0x5362('0x40')]===_0x5362('0x41')&&_0x5db1e1[_0x5362('0x42')]&&!_0x5db1e1[_0x5362('0x43')]){_0x3bdfb[_0x5db1e1['nameField']['toLowerCase']()]=_0x5db1e1[_0x5362('0x44')]['toString']();}else if(_0x5db1e1[_0x5362('0x40')]===_0x5362('0x41')&&_0x5db1e1[_0x5362('0x45')]&&_0x5db1e1[_0x5362('0x43')]){_0x3bdfb[_0x5362('0x46')][_0x5362('0x1a')]({'id':_0x5db1e1[_0x5362('0x45')],'value':_0x5db1e1[_0x5362('0x44')]['toString']()});}else if(_0x5db1e1['type']===_0x5362('0x47')&&_0x5db1e1[_0x5362('0x19')]&&_0x5db1e1['idField']&&_0x5db1e1[_0x5362('0x43')]){_0x3ca815[_0x5db1e1[_0x5362('0x19')]]&&_0x3bdfb['custom_fields']['push']({'id':_0x5db1e1[_0x5362('0x45')],'value':_0x3ca815[_0x5db1e1['variableName']][_0x5362('0x22')]()});}else if(_0x5db1e1[_0x5362('0x40')]===_0x5362('0x48')&&_0x5db1e1[_0x5362('0x49')]&&_0x5db1e1[_0x5362('0x49')][_0x5362('0xb')]&&_0x5db1e1[_0x5362('0x45')]&&_0x5db1e1[_0x5362('0x43')]){_0x3ca815[_0x5db1e1[_0x5362('0x49')][_0x5362('0xb')]['toLowerCase']()]&&_0x3bdfb[_0x5362('0x46')][_0x5362('0x1a')]({'id':_0x5db1e1[_0x5362('0x45')],'value':_0x3ca815[_0x5db1e1[_0x5362('0x49')][_0x5362('0xb')][_0x5362('0x4a')]()][_0x5362('0x22')]()});}});}return _0x3bdfb;}function getConnection(_0x372f52){return request({'method':_0x5362('0x8'),'form':{'method':_0x5362('0x4b'),'input_type':'JSON','response_type':_0x5362('0x1c'),'rest_data':JSON[_0x5362('0x1d')]({'user_auth':{'user_name':_0x372f52[_0x5362('0x4c')],'password':_0x372f52[_0x5362('0x4d')],'encryption':_0x5362('0x4e')},'application':_0x5362('0x4f')})}})[_0x5362('0x29')](function(_0x358077){var _0x429a08=_0x358077;if(_0x429a08['id']){def[_0x5362('0x50')]=_0x429a08['id'];return BPromise['resolve'](_0x429a08);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x372f52['id']));}});}function setRelationship(_0x1e2f64,_0x4b183c,_0x1d04f5,_0x2c2295){return request({'form':{'method':'set_relationship','input_type':_0x5362('0x1c'),'response_type':_0x5362('0x1c'),'rest_data':JSON[_0x5362('0x1d')]({'session':_0x1e2f64['id'],'module_name':_0x5362('0x1e'),'module_id':_0x1d04f5['id'],'link_field_name':_0x2c2295,'related_ids':[_0x4b183c['id']],'name_value_list':[],'delete':0x0})}});}exports['queue']=function(_0x5d6f58,_0x425846,_0x353731,_0x1fdf55,_0x527f04,_0x492b78){var _0x420877,_0x3013d9,_0x369ecb,_0x6b8341;_0x492b78[_0x5362('0x51')]=intUtil[_0x5362('0x52')](_0x492b78[_0x5362('0x51')]);_0x492b78[_0x5362('0x53')]=intUtil['stripTrailingSlash'](_0x492b78[_0x5362('0x53')]);def[_0x5362('0x54')]=util['format']('%s/service/v4_1/rest.php',_0x492b78[_0x5362('0x51')]);if(_0x527f04&&_0x527f04[_0x5362('0x55')]){logger['info']('[QUEUE]',_0x5362('0x56'));_0x425846['recordingURL']=util[_0x5362('0x1f')](_0x5362('0x57'),_0x492b78[_0x5362('0x53')],_0x425846[_0x5362('0x58')],md5(_0x425846[_0x5362('0x58')]));}else{_0x425846[_0x5362('0x59')]='';}return getConnection(_0x492b78)['then'](function(_0x1d8314){_0x6b8341=_0x1d8314;return getUser(_0x492b78,_0x1fdf55['name'],_0x6b8341);})['then'](function(_0x2608ef){_0x420877=_0x2608ef;logger[_0x5362('0x9')](_0x5362('0x5a'),_0x420877['id']);return getEndUser(_0x492b78,_0x425846['calleridname'],_0x425846[_0x5362('0x5b')],_0x6b8341);})[_0x5362('0x29')](function(_0x20fdbb){_0x3013d9=_0x20fdbb;logger[_0x5362('0x9')](_0x5362('0x5c'),_0x3013d9['id']);return getTicket(_0x492b78,_0x420877,_0x3013d9,_0x353731,_0x425846,_0x353731[_0x5362('0x5d')],_0x6b8341,_0x5362('0x5e'));})['then'](function(_0x38f8c0){_0x369ecb=_0x38f8c0;logger[_0x5362('0x9')](_0x5362('0x5f'));logger[_0x5362('0x9')](_0x5362('0x60'),_0x369ecb['id']);return setRelationship(_0x6b8341,_0x420877,_0x369ecb,_0x5362('0x61'));})[_0x5362('0x29')](function(){return setRelationship(_0x6b8341,_0x3013d9,_0x369ecb,_0x5362('0x62'));})[_0x5362('0x29')](function(){return getServerInfo(_0x6b8341);})[_0x5362('0x29')](function(_0xacfd84){var _0x1dd0f2=parseInt(_0xacfd84[_0x5362('0x63')]['charAt'](0x0));var _0xb9f986=util[_0x5362('0x1f')](_0x5362('0x64'),_0x492b78['remoteUri'],_0x369ecb['id']);if(_0x1dd0f2>0x6){_0xb9f986=util[_0x5362('0x1f')](_0x5362('0x65'),_0x492b78[_0x5362('0x51')],_0x369ecb['id']);}logger['info'](_0x5362('0x66'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x5362('0x1f')]('user:%s',_0x1fdf55[_0x5362('0xb')]),'trigger:browser:url',{'uri':_0xb9f986});})[_0x5362('0x67')](function(_0x9a2182){logger[_0x5362('0x68')]('[QUEUE]',JSON[_0x5362('0x1d')](_0x9a2182));});};exports['outbound']=function(_0x526731,_0x2a07ad,_0x3b8d3f,_0x5ddfdf,_0x46e4a6,_0x269506,_0x19ccfb){var _0x3205a9,_0x1aa66c,_0x56167c,_0x12d36b;_0x269506[_0x5362('0x51')]=intUtil[_0x5362('0x52')](_0x269506['remoteUri']);_0x269506['serverUrl']=intUtil[_0x5362('0x52')](_0x269506['serverUrl']);def[_0x5362('0x54')]=util['format'](_0x5362('0x69'),_0x269506[_0x5362('0x51')]);if(_0x19ccfb&&_0x19ccfb[_0x5362('0x6a')]&&_0x19ccfb[_0x5362('0x6a')]!==_0x5362('0x6b')){logger[_0x5362('0x9')](_0x5362('0x6c'),'Recording\x20is\x20enabled!');_0x2a07ad[_0x5362('0x59')]=util[_0x5362('0x1f')](_0x5362('0x57'),_0x269506[_0x5362('0x53')],_0x2a07ad[_0x5362('0x58')],md5(_0x2a07ad['uniqueid']));}return getConnection(_0x269506)[_0x5362('0x29')](function(_0x4de646){_0x12d36b=_0x4de646;return getUser(_0x269506,_0x5ddfdf[_0x5362('0xb')],_0x12d36b);})[_0x5362('0x29')](function(_0x3150ba){_0x3205a9=_0x3150ba;logger[_0x5362('0x9')](_0x5362('0x5a'),_0x3205a9['id']);return getEndUser(_0x269506,_0x2a07ad['destcalleridname'],_0x2a07ad[_0x5362('0x6d')],_0x12d36b);})[_0x5362('0x29')](function(_0x334fa5){_0x1aa66c=_0x334fa5;logger[_0x5362('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1aa66c['id']);return getTicket(_0x269506,_0x3205a9,_0x1aa66c,_0x3b8d3f,_0x2a07ad,_0x3b8d3f['Fields'],_0x12d36b,'Outbound');})[_0x5362('0x29')](function(_0x208643){_0x56167c=_0x208643;logger[_0x5362('0x9')](_0x5362('0x5f'));logger[_0x5362('0x9')](_0x5362('0x60'),_0x56167c['id']);return setRelationship(_0x12d36b,_0x3205a9,_0x56167c,_0x5362('0x61'));})[_0x5362('0x29')](function(){return setRelationship(_0x12d36b,_0x1aa66c,_0x56167c,_0x5362('0x62'));})['then'](function(){return getServerInfo(_0x12d36b);})['then'](function(_0x56f89f){var _0x37fb1d=parseInt(_0x56f89f[_0x5362('0x63')][_0x5362('0x6e')](0x0));var _0x5aebcd=util[_0x5362('0x1f')](_0x5362('0x64'),_0x269506[_0x5362('0x51')],_0x56167c['id']);if(_0x37fb1d>0x6){_0x5aebcd=util[_0x5362('0x1f')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x269506[_0x5362('0x51')],_0x56167c['id']);}logger[_0x5362('0x9')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x5362('0x6f'),_0x5ddfdf[_0x5362('0xb')]),_0x5362('0x70'),{'uri':_0x5aebcd});})[_0x5362('0x67')](function(_0x32f88e){logger[_0x5362('0x68')](_0x5362('0x6c'),JSON[_0x5362('0x1d')](_0x32f88e));});};exports['unmanaged']=function(_0xc1a1fb,_0x3a043c,_0x2686f4,_0x29c809,_0x13df6f,_0x371f7a){var _0x4fabd6,_0x3bb492,_0x173bcc,_0x468234;_0x371f7a[_0x5362('0x51')]=intUtil[_0x5362('0x52')](_0x371f7a[_0x5362('0x51')]);_0x371f7a[_0x5362('0x53')]=intUtil[_0x5362('0x52')](_0x371f7a['serverUrl']);def[_0x5362('0x54')]=util[_0x5362('0x1f')]('%s/service/v4_1/rest.php',_0x371f7a[_0x5362('0x51')]);if(_0x13df6f&&_0x13df6f[_0x5362('0x55')]){logger[_0x5362('0x9')]('['+_0x3a043c[_0x5362('0x71')][_0x5362('0x72')]()+']',_0x5362('0x56'));_0x3a043c['recordingURL']=util[_0x5362('0x1f')](_0x5362('0x57'),_0x371f7a[_0x5362('0x53')],_0x3a043c[_0x5362('0x58')],md5(_0x3a043c[_0x5362('0x58')]));}else{_0x3a043c[_0x5362('0x59')]='';}return getConnection(_0x371f7a)[_0x5362('0x29')](function(_0x73d278){_0x468234=_0x73d278;if(!_[_0x5362('0x25')](_0x29c809)){return getUser(_0x371f7a,_0x29c809[_0x5362('0xb')],_0x468234);}else{return getUser(_0x371f7a,null,_0x468234);}})['then'](function(_0x576564){_0x4fabd6=_0x576564;logger[_0x5362('0x9')](_0x5362('0x5a'),_0x4fabd6['id']);return getEndUser(_0x371f7a,_0x3a043c['calleridname'],_0x3a043c['calleridnum'],_0x468234);})[_0x5362('0x29')](function(_0x3817d9){_0x3bb492=_0x3817d9;logger[_0x5362('0x9')](_0x5362('0x5c'),_0x3bb492['id']);return getTicket(_0x371f7a,_0x4fabd6,_0x3bb492,_0x2686f4,_0x3a043c,_0x2686f4[_0x5362('0x5d')],_0x468234,'Inbound');})[_0x5362('0x29')](function(_0xa3f9e0){_0x173bcc=_0xa3f9e0;logger[_0x5362('0x9')](_0x5362('0x5f'));logger[_0x5362('0x9')](_0x5362('0x60'),_0x173bcc['id']);return setRelationship(_0x468234,_0x4fabd6,_0x173bcc,_0x5362('0x61'));})['then'](function(){return setRelationship(_0x468234,_0x3bb492,_0x173bcc,_0x5362('0x62'));})[_0x5362('0x29')](function(){return getServerInfo(_0x468234);})[_0x5362('0x67')](function(_0x5b483e){logger[_0x5362('0x68')]('['+_0x3a043c[_0x5362('0x71')][_0x5362('0x72')]()+']',JSON[_0x5362('0x1d')](_0x5b483e));});};
\ No newline at end of file
+var _0x5069=['serverUrl','uri','%s/service/v4_1/rest.php','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','users','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','error','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Outbound','monitor_format','lastevent','toUpperCase','request-promise','bluebird','util','ioredis','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','POST','emit','info','Creating\x20new\x20ticket...','name','description','getString','Descriptions','toISOString','replace','duration_hours','duration_minutes','parent_id','parent_type','parent_name','direction','length','forEach','variableName','idField','set_entry','JSON','format','apiKey','base64','get_server_info','stringify','isNil','get_entry_list','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','then','entry_list','find','name_value_list','value','Agent\x20found!','resolve','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','user_id','Searching\x20enduser\x20with\x20phone','Contacts','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','debug','[HTTP]','merge','map','type','nameField','customField','toLowerCase','content','custom_fields','push','toString','variable','customVariable','Variable','username','PLAIN','xCALLY\x20Motion\x20integration','Account\x20%d\x20is\x20not\x20valid','Calls','remoteUri'];(function(_0x5ddb1c,_0x5ea4df){var _0x354adc=function(_0x2dfb1f){while(--_0x2dfb1f){_0x5ddb1c['push'](_0x5ddb1c['shift']());}};_0x354adc(++_0x5ea4df);}(_0x5069,0x184));var _0x9506=function(_0x3d88f1,_0x4afece){_0x3d88f1=_0x3d88f1-0x0;var _0x4a4fea=_0x5069[_0x3d88f1];return _0x4a4fea;};'use strict';var _=require('lodash');var rp=require(_0x9506('0x0'));var BPromise=require(_0x9506('0x1'));var md5=require('md5');var util=require(_0x9506('0x2'));var Redis=require(_0x9506('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x9506('0x4'))('sugarcrm');config['redis']=_[_0x9506('0x5')](config[_0x9506('0x6')],{'host':_0x9506('0x7'),'port':0x18eb});var io=require(_0x9506('0x8'))(new Redis(config[_0x9506('0x6')]));var def={'method':_0x9506('0x9'),'json':!![]};function emit(_0x4269a4,_0x22b703,_0x3c2a41){io['to'](_0x4269a4)[_0x9506('0xa')](_0x22b703,_0x3c2a41);}function getTicket(_0x9a6eed,_0x476152,_0x385b65,_0x28673c,_0x3461e1,_0x5d41f5,_0x111601,_0x239288){logger[_0x9506('0xb')](_0x9506('0xc'));var _0x409e2d=new Date();var _0x2c4993=[{'name':_0x9506('0xd'),'value':intUtil['getString'](_0x28673c['Subjects'],_0x3461e1,'\x20')},{'name':'assigned_user_id','value':_0x476152['id']},{'name':'created_by','value':_0x476152['id']},{'name':_0x9506('0xe'),'value':intUtil[_0x9506('0xf')](_0x28673c[_0x9506('0x10')],_0x3461e1,'\x0a')},{'name':'date_start','value':_0x409e2d[_0x9506('0x11')]()['slice'](0x0,0x13)[_0x9506('0x12')]('T','\x20')},{'name':_0x9506('0x13'),'value':'0'},{'name':_0x9506('0x14'),'value':'15'},{'name':_0x9506('0x15'),'value':_0x385b65['id']},{'name':_0x9506('0x16'),'value':'Contacts'},{'name':_0x9506('0x17'),'value':_0x385b65['name']},{'name':_0x9506('0x18'),'value':_0x239288}];if(_0x5d41f5[_0x9506('0x19')]){_[_0x9506('0x1a')](_0x5d41f5,function(_0x4cd0fc){if(_0x3461e1[_0x4cd0fc[_0x9506('0x1b')]]){_0x2c4993['push']({'name':_0x4cd0fc[_0x9506('0x1c')],'value':_0x3461e1[_0x4cd0fc[_0x9506('0x1b')]]});}});}return request({'form':{'method':_0x9506('0x1d'),'input_type':_0x9506('0x1e'),'response_type':'JSON','rest_data':JSON['stringify']({'session':_0x111601['id'],'module_name':'Calls','name_value_list':_0x2c4993})}});}function getAuth(_0x45f0eb){return util[_0x9506('0x1f')]('Basic\x20%s',new Buffer(_0x45f0eb[_0x9506('0x20')]+':X')['toString'](_0x9506('0x21')));}function getServerInfo(_0x15fe44){return request({'form':{'method':_0x9506('0x22'),'input_type':_0x9506('0x1e'),'response_type':_0x9506('0x1e'),'rest_data':JSON[_0x9506('0x23')]({'session':_0x15fe44['id']})}});}function getUser(_0x3da1b5,_0x584edf,_0x49830d){if(!_[_0x9506('0x24')](_0x584edf)){logger[_0x9506('0xb')]('Getting\x20agent\x20with\x20name',_0x584edf);return request({'form':{'method':_0x9506('0x25'),'input_type':_0x9506('0x1e'),'response_type':_0x9506('0x1e'),'rest_data':JSON[_0x9506('0x23')]({'session':_0x49830d['id'],'module_name':'Employees','query':util['format'](_0x9506('0x26'),_0x584edf),'order_by':'','offset':'0','select_fields':['id','name',_0x9506('0x27')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x9506('0x28')](function(_0x34d193){if(_0x34d193[_0x9506('0x29')][_0x9506('0x19')]){var _0x572721=_[_0x9506('0x2a')](_0x34d193[_0x9506('0x29')],function(_0x2dd5f3){return _0x2dd5f3[_0x9506('0x2b')]['user_name'][_0x9506('0x2c')]===_0x584edf;});if(_0x572721){logger[_0x9506('0xb')](_0x9506('0x2d'));return BPromise[_0x9506('0x2e')]({'id':_0x572721[_0x9506('0x2b')]['id'][_0x9506('0x2c')],'name':_0x572721[_0x9506('0x2b')]['name']['value']});}}logger['info'](_0x9506('0x2f'));return BPromise[_0x9506('0x2e')]({'id':_0x49830d[_0x9506('0x2b')]['user_id'][_0x9506('0x2c')],'name':_0x49830d['name_value_list'][_0x9506('0x27')][_0x9506('0x2c')]});});}else{logger['info'](_0x9506('0x30'));return BPromise[_0x9506('0x2e')]({'id':_0x49830d['name_value_list'][_0x9506('0x31')][_0x9506('0x2c')],'name':_0x49830d[_0x9506('0x2b')][_0x9506('0x27')][_0x9506('0x2c')]});}}function getEndUser(_0x1c7c87,_0x4c9eb7,_0x5923f1,_0x109fc2){logger[_0x9506('0xb')](_0x9506('0x32'),_0x5923f1);return request({'form':{'method':_0x9506('0x25'),'input_type':_0x9506('0x1e'),'response_type':_0x9506('0x1e'),'rest_data':JSON[_0x9506('0x23')]({'session':_0x109fc2['id'],'module_name':_0x9506('0x33'),'query':util[_0x9506('0x1f')](_0x9506('0x34'),_0x5923f1),'order_by':'','offset':'0','select_fields':['id','name',_0x9506('0x35')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x44d532){if(_0x44d532['entry_list'][_0x9506('0x19')]){var _0x5a1ebe=_[_0x9506('0x2a')](_0x44d532[_0x9506('0x29')],function(_0x30c51f){return _0x30c51f[_0x9506('0x2b')]['phone_home'][_0x9506('0x2c')]===_0x5923f1;});if(_0x5a1ebe){logger[_0x9506('0xb')]('Enduser\x20found!');return BPromise[_0x9506('0x2e')]({'id':_0x5a1ebe[_0x9506('0x2b')]['id'][_0x9506('0x2c')],'name':_0x5a1ebe['name_value_list']['name']['value'],'phone':_0x5a1ebe['name_value_list']['phone_home'][_0x9506('0x2c')]});}}else{logger[_0x9506('0xb')](_0x9506('0x36'));return request({'form':{'method':_0x9506('0x1d'),'input_type':_0x9506('0x1e'),'response_type':'JSON','rest_data':JSON[_0x9506('0x23')]({'session':_0x109fc2['id'],'module_name':'Contacts','name_value_list':[{'name':_0x9506('0x37'),'value':_0x4c9eb7!==_0x9506('0x38')?_0x4c9eb7:util['format'](_0x9506('0x39'),_0x5923f1)},{'name':'phone_home','value':_0x5923f1}]})}})[_0x9506('0x28')](function(_0x6c66c7){logger[_0x9506('0xb')](_0x9506('0x3a'));return BPromise[_0x9506('0x2e')]({'id':_0x6c66c7['id'],'name':_0x6c66c7[_0x9506('0x29')][_0x9506('0x37')][_0x9506('0x2c')],'phone':_0x6c66c7[_0x9506('0x29')][_0x9506('0x35')][_0x9506('0x2c')]});});}});}function request(_0x78585f){logger[_0x9506('0x3b')](_0x9506('0x3c'),JSON[_0x9506('0x23')](_0x78585f));return rp(_[_0x9506('0x3d')](def,_0x78585f));}function getTags(_0x1c3bbd,_0x36d7db){var _0x93f0ef=[];if(_0x1c3bbd&&_0x1c3bbd[_0x9506('0x19')]>0x0){_0x93f0ef=_[_0x9506('0x3e')](_0x1c3bbd,_0x36d7db);}return _0x93f0ef;}function getCustomFields(_0x4d3cf6,_0x375217){var _0x1e5b10=[];var _0x1d4ce7={'custom_fields':[]};if(_0x4d3cf6['length']>0x0){_['forEach'](_0x4d3cf6,function(_0x5b94d5){if(_0x5b94d5[_0x9506('0x3f')]==='string'&&_0x5b94d5[_0x9506('0x40')]&&!_0x5b94d5[_0x9506('0x41')]){_0x1d4ce7[_0x5b94d5[_0x9506('0x40')][_0x9506('0x42')]()]=_0x5b94d5[_0x9506('0x43')]['toString']();}else if(_0x5b94d5[_0x9506('0x3f')]==='string'&&_0x5b94d5[_0x9506('0x1c')]&&_0x5b94d5[_0x9506('0x41')]){_0x1d4ce7[_0x9506('0x44')][_0x9506('0x45')]({'id':_0x5b94d5[_0x9506('0x1c')],'value':_0x5b94d5[_0x9506('0x43')][_0x9506('0x46')]()});}else if(_0x5b94d5[_0x9506('0x3f')]===_0x9506('0x47')&&_0x5b94d5[_0x9506('0x1b')]&&_0x5b94d5[_0x9506('0x1c')]&&_0x5b94d5['customField']){_0x375217[_0x5b94d5[_0x9506('0x1b')]]&&_0x1d4ce7[_0x9506('0x44')][_0x9506('0x45')]({'id':_0x5b94d5[_0x9506('0x1c')],'value':_0x375217[_0x5b94d5[_0x9506('0x1b')]][_0x9506('0x46')]()});}else if(_0x5b94d5[_0x9506('0x3f')]===_0x9506('0x48')&&_0x5b94d5[_0x9506('0x49')]&&_0x5b94d5[_0x9506('0x49')]['name']&&_0x5b94d5[_0x9506('0x1c')]&&_0x5b94d5[_0x9506('0x41')]){_0x375217[_0x5b94d5['Variable'][_0x9506('0xd')][_0x9506('0x42')]()]&&_0x1d4ce7[_0x9506('0x44')]['push']({'id':_0x5b94d5[_0x9506('0x1c')],'value':_0x375217[_0x5b94d5['Variable'][_0x9506('0xd')][_0x9506('0x42')]()][_0x9506('0x46')]()});}});}return _0x1d4ce7;}function getConnection(_0x2f9a16){return request({'method':_0x9506('0x9'),'form':{'method':'login','input_type':_0x9506('0x1e'),'response_type':'JSON','rest_data':JSON['stringify']({'user_auth':{'user_name':_0x2f9a16[_0x9506('0x4a')],'password':_0x2f9a16['password'],'encryption':_0x9506('0x4b')},'application':_0x9506('0x4c')})}})[_0x9506('0x28')](function(_0x591891){var _0x38f6e1=_0x591891;if(_0x38f6e1['id']){def['sessionID']=_0x38f6e1['id'];return BPromise[_0x9506('0x2e')](_0x38f6e1);}else{throw new Error(util['format'](_0x9506('0x4d'),_0x2f9a16['id']));}});}function setRelationship(_0x2a33fd,_0x23927f,_0x3ae5cc,_0x3b25e8){return request({'form':{'method':'set_relationship','input_type':_0x9506('0x1e'),'response_type':_0x9506('0x1e'),'rest_data':JSON['stringify']({'session':_0x2a33fd['id'],'module_name':_0x9506('0x4e'),'module_id':_0x3ae5cc['id'],'link_field_name':_0x3b25e8,'related_ids':[_0x23927f['id']],'name_value_list':[],'delete':0x0})}});}exports['queue']=function(_0x3b9bf0,_0x2c4002,_0x2c2f68,_0x4aaa18,_0x79a4db,_0x29591a){var _0x2867e6,_0x4c6a69,_0x8f5fa5,_0xe76f4b;_0x29591a[_0x9506('0x4f')]=intUtil['stripTrailingSlash'](_0x29591a['remoteUri']);_0x29591a[_0x9506('0x50')]=intUtil['stripTrailingSlash'](_0x29591a[_0x9506('0x50')]);def[_0x9506('0x51')]=util[_0x9506('0x1f')](_0x9506('0x52'),_0x29591a['remoteUri']);if(_0x79a4db&&_0x79a4db['monitor_format']){logger['info'](_0x9506('0x53'),_0x9506('0x54'));_0x2c4002[_0x9506('0x55')]=util['format'](_0x9506('0x56'),_0x29591a[_0x9506('0x50')],_0x2c4002['uniqueid'],md5(_0x2c4002[_0x9506('0x57')]));}else{_0x2c4002[_0x9506('0x55')]='';}return getConnection(_0x29591a)['then'](function(_0x1758b7){_0xe76f4b=_0x1758b7;return getUser(_0x29591a,_0x4aaa18[_0x9506('0xd')],_0xe76f4b);})[_0x9506('0x28')](function(_0x4a1d60){_0x2867e6=_0x4a1d60;logger['info'](_0x9506('0x58'),_0x2867e6['id']);return getEndUser(_0x29591a,_0x2c4002[_0x9506('0x59')],_0x2c4002[_0x9506('0x5a')],_0xe76f4b);})['then'](function(_0x3779b1){_0x4c6a69=_0x3779b1;logger[_0x9506('0xb')](_0x9506('0x5b'),_0x4c6a69['id']);return getTicket(_0x29591a,_0x2867e6,_0x4c6a69,_0x2c2f68,_0x2c4002,_0x2c2f68[_0x9506('0x5c')],_0xe76f4b,_0x9506('0x5d'));})[_0x9506('0x28')](function(_0x115913){_0x8f5fa5=_0x115913;logger[_0x9506('0xb')](_0x9506('0x5e'));logger['info'](_0x9506('0x5f'),_0x8f5fa5['id']);return setRelationship(_0xe76f4b,_0x2867e6,_0x8f5fa5,_0x9506('0x60'));})[_0x9506('0x28')](function(){return setRelationship(_0xe76f4b,_0x4c6a69,_0x8f5fa5,_0x9506('0x61'));})['then'](function(){return getServerInfo(_0xe76f4b);})['then'](function(_0x54a034){var _0x579919=parseInt(_0x54a034[_0x9506('0x62')][_0x9506('0x63')](0x0));var _0x2ee2d2=util[_0x9506('0x1f')](_0x9506('0x64'),_0x29591a[_0x9506('0x4f')],_0x8f5fa5['id']);if(_0x579919>0x6){_0x2ee2d2=util[_0x9506('0x1f')](_0x9506('0x65'),_0x29591a[_0x9506('0x4f')],_0x8f5fa5['id']);}logger[_0x9506('0xb')](_0x9506('0x53'),_0x9506('0x66'));emit(util[_0x9506('0x1f')](_0x9506('0x67'),_0x4aaa18[_0x9506('0xd')]),_0x9506('0x68'),{'uri':_0x2ee2d2});})[_0x9506('0x69')](function(_0xdadb4c){logger[_0x9506('0x6a')]('[QUEUE]',JSON[_0x9506('0x23')](_0xdadb4c));});};exports[_0x9506('0x6b')]=function(_0x97725c,_0x3ebfaa,_0x126142,_0x42d816,_0x37d35e,_0x17b4fe,_0x5bbc65){var _0x1db837,_0x2161da,_0x4d40e4,_0x21fb0f;_0x17b4fe[_0x9506('0x4f')]=intUtil[_0x9506('0x6c')](_0x17b4fe[_0x9506('0x4f')]);_0x17b4fe[_0x9506('0x50')]=intUtil[_0x9506('0x6c')](_0x17b4fe[_0x9506('0x50')]);def['uri']=util[_0x9506('0x1f')](_0x9506('0x52'),_0x17b4fe[_0x9506('0x4f')]);if(_0x5bbc65&&_0x5bbc65[_0x9506('0x6d')]&&_0x5bbc65['recordingFormat']!=='none'){logger[_0x9506('0xb')](_0x9506('0x6e'),_0x9506('0x54'));_0x3ebfaa[_0x9506('0x55')]=util[_0x9506('0x1f')](_0x9506('0x56'),_0x17b4fe['serverUrl'],_0x3ebfaa['uniqueid'],md5(_0x3ebfaa[_0x9506('0x57')]));}return getConnection(_0x17b4fe)[_0x9506('0x28')](function(_0x1e6c28){_0x21fb0f=_0x1e6c28;return getUser(_0x17b4fe,_0x42d816[_0x9506('0xd')],_0x21fb0f);})[_0x9506('0x28')](function(_0x1d6e61){_0x1db837=_0x1d6e61;logger['info']('The\x20User\x20ID\x20is:',_0x1db837['id']);return getEndUser(_0x17b4fe,_0x3ebfaa[_0x9506('0x6f')],_0x3ebfaa[_0x9506('0x70')],_0x21fb0f);})['then'](function(_0x392449){_0x2161da=_0x392449;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2161da['id']);return getTicket(_0x17b4fe,_0x1db837,_0x2161da,_0x126142,_0x3ebfaa,_0x126142[_0x9506('0x5c')],_0x21fb0f,_0x9506('0x71'));})['then'](function(_0x57562d){_0x4d40e4=_0x57562d;logger[_0x9506('0xb')](_0x9506('0x5e'));logger[_0x9506('0xb')]('The\x20Ticket\x20ID\x20is:',_0x4d40e4['id']);return setRelationship(_0x21fb0f,_0x1db837,_0x4d40e4,_0x9506('0x60'));})[_0x9506('0x28')](function(){return setRelationship(_0x21fb0f,_0x2161da,_0x4d40e4,_0x9506('0x61'));})['then'](function(){return getServerInfo(_0x21fb0f);})[_0x9506('0x28')](function(_0x134e22){var _0x19bbea=parseInt(_0x134e22[_0x9506('0x62')][_0x9506('0x63')](0x0));var _0x3a31cb=util['format'](_0x9506('0x64'),_0x17b4fe[_0x9506('0x4f')],_0x4d40e4['id']);if(_0x19bbea>0x6){_0x3a31cb=util[_0x9506('0x1f')](_0x9506('0x65'),_0x17b4fe[_0x9506('0x4f')],_0x4d40e4['id']);}logger[_0x9506('0xb')](_0x9506('0x6e'),_0x9506('0x66'));emit(util[_0x9506('0x1f')]('user:%s',_0x42d816[_0x9506('0xd')]),_0x9506('0x68'),{'uri':_0x3a31cb});})[_0x9506('0x69')](function(_0x278bff){logger[_0x9506('0x6a')](_0x9506('0x6e'),JSON[_0x9506('0x23')](_0x278bff));});};exports['unmanaged']=function(_0x1d793e,_0x2e35b8,_0x367e69,_0x30b036,_0x59b722,_0xd8dd06){var _0x2dc5ac,_0x179c0b,_0x1dedd8,_0x291629;_0xd8dd06['remoteUri']=intUtil[_0x9506('0x6c')](_0xd8dd06[_0x9506('0x4f')]);_0xd8dd06[_0x9506('0x50')]=intUtil[_0x9506('0x6c')](_0xd8dd06[_0x9506('0x50')]);def[_0x9506('0x51')]=util[_0x9506('0x1f')](_0x9506('0x52'),_0xd8dd06[_0x9506('0x4f')]);if(_0x59b722&&_0x59b722[_0x9506('0x72')]){logger['info']('['+_0x2e35b8[_0x9506('0x73')][_0x9506('0x74')]()+']',_0x9506('0x54'));_0x2e35b8['recordingURL']=util[_0x9506('0x1f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xd8dd06[_0x9506('0x50')],_0x2e35b8['uniqueid'],md5(_0x2e35b8[_0x9506('0x57')]));}else{_0x2e35b8[_0x9506('0x55')]='';}return getConnection(_0xd8dd06)[_0x9506('0x28')](function(_0x45052d){_0x291629=_0x45052d;if(!_['isNil'](_0x30b036)){return getUser(_0xd8dd06,_0x30b036[_0x9506('0xd')],_0x291629);}else{return getUser(_0xd8dd06,null,_0x291629);}})[_0x9506('0x28')](function(_0x343c73){_0x2dc5ac=_0x343c73;logger[_0x9506('0xb')](_0x9506('0x58'),_0x2dc5ac['id']);return getEndUser(_0xd8dd06,_0x2e35b8[_0x9506('0x59')],_0x2e35b8[_0x9506('0x5a')],_0x291629);})[_0x9506('0x28')](function(_0x203d82){_0x179c0b=_0x203d82;logger[_0x9506('0xb')](_0x9506('0x5b'),_0x179c0b['id']);return getTicket(_0xd8dd06,_0x2dc5ac,_0x179c0b,_0x367e69,_0x2e35b8,_0x367e69[_0x9506('0x5c')],_0x291629,_0x9506('0x5d'));})['then'](function(_0x1548a2){_0x1dedd8=_0x1548a2;logger['info'](_0x9506('0x5e'));logger[_0x9506('0xb')]('The\x20Ticket\x20ID\x20is:',_0x1dedd8['id']);return setRelationship(_0x291629,_0x2dc5ac,_0x1dedd8,_0x9506('0x60'));})[_0x9506('0x28')](function(){return setRelationship(_0x291629,_0x179c0b,_0x1dedd8,_0x9506('0x61'));})['then'](function(){return getServerInfo(_0x291629);})['catch'](function(_0x4b7f5c){logger[_0x9506('0x6a')]('['+_0x2e35b8[_0x9506('0x73')][_0x9506('0x74')]()+']',JSON[_0x9506('0x23')](_0x4b7f5c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff