// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe706=['result','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','username','Searching\x20end\x20user\x20with\x20phone','remoteUri','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','phone','catch','accessKey','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','unmanaged','lastevent','toUpperCase','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','includes','string','idField','content','toString','type','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','Subjects','getString','Descriptions','POST','format','%s/webservice.php','create','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;'];(function(_0x392874,_0x42f2c6){var _0x25fc30=function(_0x4b7a67){while(--_0x4b7a67){_0x392874['push'](_0x392874['shift']());}};_0x25fc30(++_0x42f2c6);}(_0xe706,0xa3));var _0x6e70=function(_0x54b4a8,_0x3abef0){_0x54b4a8=_0x54b4a8-0x0;var _0x4c7a5f=_0xe706[_0x54b4a8];return _0x4c7a5f;};'use strict';var _=require(_0x6e70('0x0'));var rp=require(_0x6e70('0x1'));var BPromise=require(_0x6e70('0x2'));var md5=require('md5');var util=require(_0x6e70('0x3'));var Redis=require(_0x6e70('0x4'));var intUtil=require(_0x6e70('0x5'));var config=require(_0x6e70('0x6'));var logger=require(_0x6e70('0x7'))(_0x6e70('0x8'));config[_0x6e70('0x9')]=_[_0x6e70('0xa')](config[_0x6e70('0x9')],{'host':_0x6e70('0xb'),'port':0x18eb});var io=require(_0x6e70('0xc'))(new Redis(config[_0x6e70('0x9')]));function emit(_0x45a2d4,_0x188ed3,_0x3c4843){io['to'](_0x45a2d4)[_0x6e70('0xd')](_0x188ed3,_0x3c4843);}function getCustomFields(_0x954545,_0x25e61c){var _0x100eb7={};if(_0x954545[_0x6e70('0xe')]>0x0){_[_0x6e70('0xf')](_0x954545,function(_0x3f474a){if(_[_0x6e70('0x10')]([_0x6e70('0x11'),'picklist'],_0x3f474a['type'])&&_0x3f474a[_0x6e70('0x12')]){_0x100eb7[_0x3f474a[_0x6e70('0x12')]]=_0x3f474a[_0x6e70('0x13')][_0x6e70('0x14')]();}else if(_0x3f474a[_0x6e70('0x15')]===_0x6e70('0x16')&&_0x3f474a[_0x6e70('0x17')]&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['variableName']]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['variableName']][_0x6e70('0x14')]();}else if(_0x3f474a['type']==='customVariable'&&_0x3f474a[_0x6e70('0x18')]&&_0x3f474a[_0x6e70('0x18')]['name']&&_0x3f474a[_0x6e70('0x12')]&&_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')][_0x6e70('0x1a')]()]){_0x100eb7[_0x3f474a['idField']]=_0x25e61c[_0x3f474a['Variable'][_0x6e70('0x19')]['toLowerCase']()][_0x6e70('0x14')]();}});}return _0x100eb7;}function createTicket(_0x173afe,_0x53acdc,_0x497d61,_0xc238ba,_0x208e21,_0x2368eb,_0x3a9978){logger[_0x6e70('0x1b')](_0x6e70('0x1c'));var _0x1b2453=_[_0x6e70('0x1d')]({'parent_id':'','assigned_user_id':_0x53acdc['id'],'ticketpriorities':_0x6e70('0x1e'),'ticketstatus':_0x6e70('0x1f'),'ticket_title':intUtil['getString'](_0xc238ba[_0x6e70('0x20')],_0x208e21,'\x20'),'description':intUtil[_0x6e70('0x21')](_0xc238ba[_0x6e70('0x22')],_0x208e21,'\x0a'),'contact_id':_0x497d61['id']},getCustomFields(_0x2368eb,_0x208e21));var _0x502b2d={'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x173afe['remoteUri']),'form':{'operation':_0x6e70('0x26'),'username':_0x173afe['username'],'sessionName':_0x3a9978['sessionName'],'elementType':'HelpDesk','element':JSON[_0x6e70('0x27')](_0x1b2453)},'json':!![]};return request(_0x502b2d)[_0x6e70('0x28')](function(_0x51d292){if(_0x51d292[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')]({'id':_0x51d292['result']['id']});}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x2b'),JSON[_0x6e70('0x27')](_0x51d292['error'])));}})['catch'](function(_0x2c4d37){var _0x3af17f=_0x2c4d37[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'createTicket',_0x3af17f,JSON[_0x6e70('0x27')](_0x2c4d37));});}function getUser(_0x406f29,_0xecf336,_0x2864a0){if(intUtil[_0x6e70('0x2f')](_0xecf336)){logger[_0x6e70('0x1b')](_0x6e70('0x30'),_0xecf336);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x406f29['remoteUri']),'qs':{'operation':_0x6e70('0x32'),'username':_0x406f29['username'],'sessionName':_0x2864a0[_0x6e70('0x33')],'query':util['format'](_0x6e70('0x34'),_0xecf336)},'json':!![]})[_0x6e70('0x28')](function(_0x30fa0b){if(_0x30fa0b['success']&&_0x30fa0b[_0x6e70('0x35')][_0x6e70('0xe')]){logger['info'](_0x6e70('0x36'));return BPromise[_0x6e70('0x2a')]({'id':_0x30fa0b['result'][0x0]['id'],'email':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x37')],'name':_0x30fa0b[_0x6e70('0x35')][0x0][_0x6e70('0x38')]+'\x20'+_0x30fa0b[_0x6e70('0x35')][_0x6e70('0x39')]});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29['username'],'name':_0x6e70('0x3c')});}})['catch'](function(_0x23cd1a){var _0x3222a2=_0x23cd1a[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x3222a2,JSON[_0x6e70('0x27')](_0x23cd1a));});}else{logger[_0x6e70('0x1b')](_0x6e70('0x3a'));return BPromise[_0x6e70('0x2a')]({'id':_0x2864a0[_0x6e70('0x3b')],'email':_0x406f29[_0x6e70('0x3e')],'name':_0x6e70('0x3c')})['catch'](function(_0x5446a2){var _0x5424eb=_0x5446a2[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),_0x6e70('0x3d'),_0x5424eb,JSON[_0x6e70('0x27')](_0x5446a2));});}}function getEndUser(_0x3bdd87,_0x572a71,_0x3b508c,_0x9e7ad2){logger[_0x6e70('0x1b')](_0x6e70('0x3f'),_0x3b508c);return request({'method':_0x6e70('0x31'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3bdd87[_0x6e70('0x40')]),'qs':{'operation':'query','username':_0x3bdd87[_0x6e70('0x3e')],'sessionName':_0x9e7ad2[_0x6e70('0x33')],'query':util[_0x6e70('0x24')](_0x6e70('0x41'),_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c,_0x3b508c)},'json':!![]})[_0x6e70('0x28')](function(_0x1de947){if(_0x1de947[_0x6e70('0x29')]&&_0x1de947['result']['length']){logger['info'](_0x6e70('0x42'));return BPromise[_0x6e70('0x2a')]({'id':_0x1de947[_0x6e70('0x35')][0x0]['id'],'name':_0x1de947[_0x6e70('0x35')][0x0][_0x6e70('0x43')]+'\x20'+_0x1de947['result'][0x0][_0x6e70('0x44')],'phone':_0x3b508c});}else{logger[_0x6e70('0x1b')](_0x6e70('0x45'));return request({'method':'POST','uri':util['format']('%s/webservice.php',_0x3bdd87[_0x6e70('0x40')]),'form':{'operation':'create','sessionName':_0x9e7ad2[_0x6e70('0x33')],'elementType':_0x6e70('0x46'),'element':JSON[_0x6e70('0x27')]({'lastname':_0x572a71,'phone':_0x3b508c,'assigned_user_id':'\x20'})},'json':!![]})[_0x6e70('0x28')](function(_0x59c87d){logger[_0x6e70('0x1b')]('Enduser\x20created.');return BPromise[_0x6e70('0x2a')]({'id':_0x59c87d[_0x6e70('0x35')]['id'],'name':_0x59c87d[_0x6e70('0x35')][_0x6e70('0x44')],'phone':_0x59c87d['result'][_0x6e70('0x47')]});})[_0x6e70('0x48')](function(_0x3d39c3){var _0xac87d6=_0x3d39c3[_0x6e70('0x2c')]||0x1f4;logger[_0x6e70('0x2d')](_0x6e70('0x2e'),'getEndUser',_0xac87d6,JSON[_0x6e70('0x27')](_0x3d39c3));});}});}function getConnection(_0x3884a4){var _0x10de2a=_0x3884a4[_0x6e70('0x3e')];var _0x3f86cf=_0x3884a4[_0x6e70('0x49')];return request({'method':_0x6e70('0x31'),'uri':util['format'](_0x6e70('0x25'),_0x3884a4['remoteUri']),'qs':{'operation':_0x6e70('0x4a'),'username':_0x10de2a},'json':!![]})[_0x6e70('0x28')](function(_0x4b351e){if(_0x4b351e['success']){return request({'method':_0x6e70('0x23'),'uri':util[_0x6e70('0x24')](_0x6e70('0x25'),_0x3884a4['remoteUri']),'form':{'operation':'login','username':_0x10de2a,'accessKey':md5(_0x4b351e[_0x6e70('0x35')][_0x6e70('0x4b')]+_0x3f86cf)},'json':!![]});}})[_0x6e70('0x28')](function(_0x79653){if(_0x79653[_0x6e70('0x29')]){return BPromise[_0x6e70('0x2a')](_0x79653['result']);}else{throw new Error(util[_0x6e70('0x24')](_0x6e70('0x4c'),_0x3884a4['id']));}})[_0x6e70('0x48')](function(_0x6ed023){var _0x2c3a7d=_0x6ed023['statusCode']||0x1f4;logger['error'](_0x6e70('0x2e'),_0x6e70('0x4d'),_0x2c3a7d,JSON[_0x6e70('0x27')](_0x6ed023));});}function request(_0x15f994){logger[_0x6e70('0x1b')]('[HTTP]',JSON[_0x6e70('0x27')](_0x15f994));return rp(_0x15f994);}exports[_0x6e70('0x4e')]=function(_0x1fa320,_0x23ebfb,_0x3aba34,_0x4a111a,_0x1142cd,_0x1dd242){var _0x2c20d3,_0x3fb0d3,_0x8ef4f7,_0x3fd03d;_0x1dd242['remoteUri']=intUtil[_0x6e70('0x4f')](_0x1dd242[_0x6e70('0x40')]);if(_0x1142cd&&_0x1142cd['monitor_format']){logger[_0x6e70('0x1b')](_0x6e70('0x50'),'Recording\x20is\x20enabled!');_0x23ebfb[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x1dd242[_0x6e70('0x53')],_0x23ebfb[_0x6e70('0x54')],md5(_0x23ebfb['uniqueid']));}else{_0x23ebfb[_0x6e70('0x51')]='';}return getConnection(_0x1dd242)[_0x6e70('0x28')](function(_0x10d655){_0x3fd03d=_0x10d655;return getUser(_0x1dd242,_0x4a111a[_0x6e70('0x55')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1fe13a){_0x2c20d3=_0x1fe13a;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x2c20d3['id']);return getEndUser(_0x1dd242,_0x23ebfb[_0x6e70('0x57')],_0x23ebfb[_0x6e70('0x58')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x1b12a1){_0x3fb0d3=_0x1b12a1;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x3fb0d3['id']);return createTicket(_0x1dd242,_0x2c20d3,_0x3fb0d3,_0x3aba34,_0x23ebfb,_0x3aba34[_0x6e70('0x5a')],_0x3fd03d);})[_0x6e70('0x28')](function(_0x324fa6){_0x8ef4f7=_0x324fa6;logger[_0x6e70('0x1b')](_0x6e70('0x5b'));logger[_0x6e70('0x1b')]('The\x20Ticket\x20ID\x20is:',_0x8ef4f7['id']);var _0x28898a=util[_0x6e70('0x24')](_0x6e70('0x5c'),_0x1dd242[_0x6e70('0x40')],_[_0x6e70('0x5d')](_0x8ef4f7['id'],'x')[0x1]);logger[_0x6e70('0x1b')]('[QUEUE]',_0x6e70('0x5e'));emit(util[_0x6e70('0x24')]('user:%s',_0x4a111a[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x28898a});})[_0x6e70('0x48')](function(_0x590f7f){logger['error'](_0x6e70('0x50'),JSON[_0x6e70('0x27')](_0x590f7f));});};exports[_0x6e70('0x60')]=function(_0x41a861,_0x10d299,_0x739946,_0x30cd88,_0x57bfe5,_0x4d47e1,_0x2c8dc6){var _0x1e23c5,_0x2bf9ec,_0x2ad395,_0x5b1e6f;_0x4d47e1['remoteUri']=intUtil[_0x6e70('0x4f')](_0x4d47e1[_0x6e70('0x40')]);_0x4d47e1['serverUrl']=intUtil['stripTrailingSlash'](_0x4d47e1[_0x6e70('0x53')]);if(_0x2c8dc6&&_0x2c8dc6['recordingFormat']&&_0x2c8dc6[_0x6e70('0x61')]!==_0x6e70('0x62')){logger[_0x6e70('0x1b')](_0x6e70('0x63'),_0x6e70('0x64'));_0x10d299[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x4d47e1['serverUrl'],_0x10d299[_0x6e70('0x54')],md5(_0x10d299[_0x6e70('0x54')]));}return getConnection(_0x4d47e1)[_0x6e70('0x28')](function(_0x346c79){_0x5b1e6f=_0x346c79;return getUser(_0x4d47e1,_0x30cd88[_0x6e70('0x55')],_0x5b1e6f);})['then'](function(_0x5f5b02){_0x1e23c5=_0x5f5b02;logger['info'](_0x6e70('0x56'),_0x1e23c5['id']);return getEndUser(_0x4d47e1,_0x10d299[_0x6e70('0x65')],_0x10d299[_0x6e70('0x66')],_0x5b1e6f);})['then'](function(_0x58cf1c){_0x2bf9ec=_0x58cf1c;logger[_0x6e70('0x1b')](_0x6e70('0x59'),_0x2bf9ec['id']);return createTicket(_0x4d47e1,_0x1e23c5,_0x2bf9ec,_0x739946,_0x10d299,_0x739946[_0x6e70('0x5a')],_0x5b1e6f);})[_0x6e70('0x28')](function(_0x2285f1){_0x2ad395=_0x2285f1;logger[_0x6e70('0x1b')]('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x2ad395['id']);var _0x30d11b=util[_0x6e70('0x24')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x4d47e1[_0x6e70('0x40')],_['split'](_0x2ad395['id'],'x')[0x1]);logger['info'](_0x6e70('0x63'),_0x6e70('0x5e'));emit(util[_0x6e70('0x24')](_0x6e70('0x68'),_0x30cd88[_0x6e70('0x19')]),_0x6e70('0x5f'),{'uri':_0x30d11b});})['catch'](function(_0x370eeb){logger[_0x6e70('0x2d')](_0x6e70('0x63'),JSON[_0x6e70('0x27')](_0x370eeb));});};exports[_0x6e70('0x69')]=function(_0x13c092,_0x363722,_0xd9b4a9,_0x2f1362,_0x29621a,_0x575938){var _0x44c877,_0x303c5a,_0x577c3b,_0x5d398a;_0x575938['remoteUri']=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x40')]);_0x575938[_0x6e70('0x53')]=intUtil[_0x6e70('0x4f')](_0x575938[_0x6e70('0x53')]);if(_0x29621a&&_0x29621a['monitor_format']){logger['info']('['+_0x363722[_0x6e70('0x6a')][_0x6e70('0x6b')]()+']','Recording\x20is\x20enabled!');_0x363722[_0x6e70('0x51')]=util[_0x6e70('0x24')](_0x6e70('0x52'),_0x575938[_0x6e70('0x53')],_0x363722[_0x6e70('0x54')],md5(_0x363722[_0x6e70('0x54')]));}else{_0x363722[_0x6e70('0x51')]='';}return getConnection(_0x575938)[_0x6e70('0x28')](function(_0x3650e9){_0x5d398a=_0x3650e9;return getUser(_0x575938,'',_0x5d398a);})[_0x6e70('0x28')](function(_0x347cc4){_0x44c877=_0x347cc4;logger[_0x6e70('0x1b')](_0x6e70('0x56'),_0x44c877['id']);return getEndUser(_0x575938,_0x363722[_0x6e70('0x57')],_0x363722['calleridnum'],_0x5d398a);})['then'](function(_0x39ed95){_0x303c5a=_0x39ed95;logger['info'](_0x6e70('0x59'),_0x303c5a['id']);return createTicket(_0x575938,_0x44c877,_0x303c5a,_0xd9b4a9,_0x363722,_0xd9b4a9['Fields'],_0x5d398a);})['then'](function(_0x402f6f){_0x577c3b=_0x402f6f;logger['info']('Ticket\x20created!');logger[_0x6e70('0x1b')](_0x6e70('0x67'),_0x577c3b['id']);})[_0x6e70('0x48')](function(_0x4e9fda){logger['error']('['+_0x363722['lastevent'][_0x6e70('0x6b')]()+']',JSON['stringify'](_0x4e9fda));});};
\ No newline at end of file
+var _0xd8b0=['info','Creating\x20new\x20ticket...','merge','Normal','Subjects','POST','format','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','then','Agent\x20found!','resolve','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','catch','userId','getUser','Searching\x20end\x20user\x20with\x20phone','GET','query','Enduser\x20found!','firstname','Enduser\x20created.','lastname','phone','accessKey','getchallenge','login','token','getConnection','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','user:%s','lastevent','toUpperCase','lodash','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','length','forEach','includes','picklist','idField','content','toString','type','variable','variableName','customVariable','Variable','name','toLowerCase'];(function(_0x44a3b0,_0x352810){var _0x39e6f6=function(_0x248002){while(--_0x248002){_0x44a3b0['push'](_0x44a3b0['shift']());}};_0x39e6f6(++_0x352810);}(_0xd8b0,0xad));var _0x0d8b=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xd8b0[_0x20a584];return _0x4b41a8;};'use strict';var _=require(_0x0d8b('0x0'));var rp=require(_0x0d8b('0x1'));var BPromise=require('bluebird');var md5=require('md5');var util=require('util');var Redis=require(_0x0d8b('0x2'));var intUtil=require(_0x0d8b('0x3'));var config=require(_0x0d8b('0x4'));var logger=require(_0x0d8b('0x5'))(_0x0d8b('0x6'));config['redis']=_['defaults'](config[_0x0d8b('0x7')],{'host':_0x0d8b('0x8'),'port':0x18eb});var io=require(_0x0d8b('0x9'))(new Redis(config['redis']));function emit(_0x413284,_0x284169,_0x58e4e2){io['to'](_0x413284)[_0x0d8b('0xa')](_0x284169,_0x58e4e2);}function getCustomFields(_0x348e65,_0x3b027f){var _0x1f4800={};if(_0x348e65[_0x0d8b('0xb')]>0x0){_[_0x0d8b('0xc')](_0x348e65,function(_0x2c5e9e){if(_[_0x0d8b('0xd')](['string',_0x0d8b('0xe')],_0x2c5e9e['type'])&&_0x2c5e9e[_0x0d8b('0xf')]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x2c5e9e[_0x0d8b('0x10')][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x13')&&_0x2c5e9e[_0x0d8b('0x14')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x14')]][_0x0d8b('0x11')]();}else if(_0x2c5e9e[_0x0d8b('0x12')]===_0x0d8b('0x15')&&_0x2c5e9e['Variable']&&_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]&&_0x2c5e9e[_0x0d8b('0xf')]&&_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')]['toLowerCase']()]){_0x1f4800[_0x2c5e9e[_0x0d8b('0xf')]]=_0x3b027f[_0x2c5e9e[_0x0d8b('0x16')][_0x0d8b('0x17')][_0x0d8b('0x18')]()][_0x0d8b('0x11')]();}});}return _0x1f4800;}function createTicket(_0x18dd2d,_0x264b39,_0xa3612a,_0x4a15bf,_0x27512e,_0x23d58f,_0x196c0a){logger[_0x0d8b('0x19')](_0x0d8b('0x1a'));var _0x5b709c=_[_0x0d8b('0x1b')]({'parent_id':'','assigned_user_id':_0x264b39['id'],'ticketpriorities':_0x0d8b('0x1c'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x4a15bf[_0x0d8b('0x1d')],_0x27512e,'\x20'),'description':intUtil['getString'](_0x4a15bf['Descriptions'],_0x27512e,'\x0a'),'contact_id':_0xa3612a['id']},getCustomFields(_0x23d58f,_0x27512e));var _0x5527d8={'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x18dd2d[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'username':_0x18dd2d[_0x0d8b('0x23')],'sessionName':_0x196c0a[_0x0d8b('0x24')],'elementType':_0x0d8b('0x25'),'element':JSON[_0x0d8b('0x26')](_0x5b709c)},'json':!![]};return request(_0x5527d8)['then'](function(_0xe8bbee){if(_0xe8bbee[_0x0d8b('0x27')]){return BPromise['resolve']({'id':_0xe8bbee[_0x0d8b('0x28')]['id']});}else{throw new Error(util['format'](_0x0d8b('0x29'),JSON[_0x0d8b('0x26')](_0xe8bbee[_0x0d8b('0x2a')])));}})['catch'](function(_0x59a905){var _0x28f639=_0x59a905[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),'createTicket',_0x28f639,JSON[_0x0d8b('0x26')](_0x59a905));});}function getUser(_0x4b59e5,_0x97050a,_0x48f24f){if(intUtil[_0x0d8b('0x2d')](_0x97050a)){logger['info'](_0x0d8b('0x2e'),_0x97050a);return request({'method':'GET','uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x4b59e5[_0x0d8b('0x21')]),'qs':{'operation':'query','username':_0x4b59e5['username'],'sessionName':_0x48f24f['sessionName'],'query':util[_0x0d8b('0x1f')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x97050a)},'json':!![]})[_0x0d8b('0x2f')](function(_0x54f6f3){if(_0x54f6f3['success']&&_0x54f6f3[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x30'));return BPromise[_0x0d8b('0x31')]({'id':_0x54f6f3[_0x0d8b('0x28')][0x0]['id'],'email':_0x54f6f3[_0x0d8b('0x28')][0x0][_0x0d8b('0x32')],'name':_0x54f6f3['result'][0x0][_0x0d8b('0x33')]+'\x20'+_0x54f6f3[_0x0d8b('0x28')]['last_name']});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f['userId'],'email':_0x4b59e5[_0x0d8b('0x23')],'name':_0x0d8b('0x35')});}})[_0x0d8b('0x36')](function(_0x31ceba){var _0x933e01=_0x31ceba['statusCode']||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),'getUser',_0x933e01,JSON[_0x0d8b('0x26')](_0x31ceba));});}else{logger[_0x0d8b('0x19')](_0x0d8b('0x34'));return BPromise[_0x0d8b('0x31')]({'id':_0x48f24f[_0x0d8b('0x37')],'email':_0x4b59e5['username'],'name':'admin'})[_0x0d8b('0x36')](function(_0x5c2c04){var _0x531c55=_0x5c2c04[_0x0d8b('0x2b')]||0x1f4;logger[_0x0d8b('0x2a')](_0x0d8b('0x2c'),_0x0d8b('0x38'),_0x531c55,JSON[_0x0d8b('0x26')](_0x5c2c04));});}}function getEndUser(_0x24c789,_0x579324,_0x6e5bab,_0x6a02ad){logger[_0x0d8b('0x19')](_0x0d8b('0x39'),_0x6e5bab);return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x24c789['remoteUri']),'qs':{'operation':_0x0d8b('0x3b'),'username':_0x24c789[_0x0d8b('0x23')],'sessionName':_0x6a02ad[_0x0d8b('0x24')],'query':util[_0x0d8b('0x1f')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab,_0x6e5bab)},'json':!![]})[_0x0d8b('0x2f')](function(_0x4b4bde){if(_0x4b4bde[_0x0d8b('0x27')]&&_0x4b4bde[_0x0d8b('0x28')][_0x0d8b('0xb')]){logger[_0x0d8b('0x19')](_0x0d8b('0x3c'));return BPromise[_0x0d8b('0x31')]({'id':_0x4b4bde[_0x0d8b('0x28')][0x0]['id'],'name':_0x4b4bde[_0x0d8b('0x28')][0x0][_0x0d8b('0x3d')]+'\x20'+_0x4b4bde[_0x0d8b('0x28')][0x0]['lastname'],'phone':_0x6e5bab});}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':'POST','uri':util['format'](_0x0d8b('0x20'),_0x24c789[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x22'),'sessionName':_0x6a02ad['sessionName'],'elementType':'Contacts','element':JSON[_0x0d8b('0x26')]({'lastname':_0x579324,'phone':_0x6e5bab,'assigned_user_id':'\x20'})},'json':!![]})[_0x0d8b('0x2f')](function(_0x344278){logger['info'](_0x0d8b('0x3e'));return BPromise[_0x0d8b('0x31')]({'id':_0x344278['result']['id'],'name':_0x344278['result'][_0x0d8b('0x3f')],'phone':_0x344278['result'][_0x0d8b('0x40')]});})['catch'](function(_0x53f643){var _0x30ccee=_0x53f643[_0x0d8b('0x2b')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x30ccee,JSON['stringify'](_0x53f643));});}});}function getConnection(_0x374d40){var _0x1e0498=_0x374d40[_0x0d8b('0x23')];var _0x490eda=_0x374d40[_0x0d8b('0x41')];return request({'method':_0x0d8b('0x3a'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'qs':{'operation':_0x0d8b('0x42'),'username':_0x1e0498},'json':!![]})[_0x0d8b('0x2f')](function(_0x1d5067){if(_0x1d5067[_0x0d8b('0x27')]){return request({'method':_0x0d8b('0x1e'),'uri':util[_0x0d8b('0x1f')](_0x0d8b('0x20'),_0x374d40[_0x0d8b('0x21')]),'form':{'operation':_0x0d8b('0x43'),'username':_0x1e0498,'accessKey':md5(_0x1d5067[_0x0d8b('0x28')][_0x0d8b('0x44')]+_0x490eda)},'json':!![]});}})[_0x0d8b('0x2f')](function(_0x1e162c){if(_0x1e162c[_0x0d8b('0x27')]){return BPromise['resolve'](_0x1e162c[_0x0d8b('0x28')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x374d40['id']));}})[_0x0d8b('0x36')](function(_0x113fb7){var _0x3f943a=_0x113fb7[_0x0d8b('0x2b')]||0x1f4;logger['error'](_0x0d8b('0x2c'),_0x0d8b('0x45'),_0x3f943a,JSON[_0x0d8b('0x26')](_0x113fb7));});}function request(_0x241587){logger[_0x0d8b('0x19')]('[HTTP]',JSON['stringify'](_0x241587));return rp(_0x241587);}exports['queue']=function(_0x573f4f,_0x368ede,_0xf22c3c,_0x5e3bb4,_0x4950a8,_0x44c5c1){var _0x3d3cb6,_0x5c5bd7,_0x5ef6c3,_0x900906;_0x44c5c1[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x44c5c1[_0x0d8b('0x21')]);if(_0x4950a8&&_0x4950a8[_0x0d8b('0x47')]){logger['info'](_0x0d8b('0x48'),_0x0d8b('0x49'));_0x368ede['recordingURL']=util['format'](_0x0d8b('0x4a'),_0x44c5c1[_0x0d8b('0x4b')],_0x368ede['uniqueid'],md5(_0x368ede['uniqueid']));}else{_0x368ede[_0x0d8b('0x4c')]='';}return getConnection(_0x44c5c1)[_0x0d8b('0x2f')](function(_0x377027){_0x900906=_0x377027;return getUser(_0x44c5c1,_0x5e3bb4[_0x0d8b('0x4d')],_0x900906);})['then'](function(_0x356b3d){_0x3d3cb6=_0x356b3d;logger['info']('The\x20User\x20ID\x20is:',_0x3d3cb6['id']);return getEndUser(_0x44c5c1,_0x368ede[_0x0d8b('0x4e')],_0x368ede[_0x0d8b('0x4f')],_0x900906);})['then'](function(_0x4a8f33){_0x5c5bd7=_0x4a8f33;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x5c5bd7['id']);return createTicket(_0x44c5c1,_0x3d3cb6,_0x5c5bd7,_0xf22c3c,_0x368ede,_0xf22c3c[_0x0d8b('0x51')],_0x900906);})[_0x0d8b('0x2f')](function(_0x3afc3a){_0x5ef6c3=_0x3afc3a;logger[_0x0d8b('0x19')](_0x0d8b('0x52'));logger[_0x0d8b('0x19')]('The\x20Ticket\x20ID\x20is:',_0x5ef6c3['id']);var _0x24a859=util[_0x0d8b('0x1f')](_0x0d8b('0x53'),_0x44c5c1[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5ef6c3['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x48'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')]('user:%s',_0x5e3bb4[_0x0d8b('0x17')]),_0x0d8b('0x56'),{'uri':_0x24a859});})[_0x0d8b('0x36')](function(_0x23de9e){logger[_0x0d8b('0x2a')]('[QUEUE]',JSON[_0x0d8b('0x26')](_0x23de9e));});};exports[_0x0d8b('0x57')]=function(_0x181d49,_0x17a87f,_0x1d6cd4,_0x59ada2,_0x4d0e7c,_0x3b1166,_0x291b83){var _0x3e4a41,_0xbbb520,_0x5a70bd,_0x199122;_0x3b1166[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x3b1166['remoteUri']);_0x3b1166[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x3b1166[_0x0d8b('0x4b')]);if(_0x291b83&&_0x291b83[_0x0d8b('0x58')]&&_0x291b83[_0x0d8b('0x58')]!==_0x0d8b('0x59')){logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),'Recording\x20is\x20enabled!');_0x17a87f[_0x0d8b('0x4c')]=util['format'](_0x0d8b('0x4a'),_0x3b1166[_0x0d8b('0x4b')],_0x17a87f[_0x0d8b('0x5b')],md5(_0x17a87f[_0x0d8b('0x5b')]));}return getConnection(_0x3b1166)['then'](function(_0x19e097){_0x199122=_0x19e097;return getUser(_0x3b1166,_0x59ada2[_0x0d8b('0x4d')],_0x199122);})[_0x0d8b('0x2f')](function(_0x2332fc){_0x3e4a41=_0x2332fc;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0x3e4a41['id']);return getEndUser(_0x3b1166,_0x17a87f[_0x0d8b('0x5d')],_0x17a87f[_0x0d8b('0x5e')],_0x199122);})[_0x0d8b('0x2f')](function(_0x34affb){_0xbbb520=_0x34affb;logger['info']('The\x20Enduser\x20ID\x20is:',_0xbbb520['id']);return createTicket(_0x3b1166,_0x3e4a41,_0xbbb520,_0x1d6cd4,_0x17a87f,_0x1d6cd4[_0x0d8b('0x51')],_0x199122);})[_0x0d8b('0x2f')](function(_0x53e399){_0x5a70bd=_0x53e399;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger['info'](_0x0d8b('0x5f'),_0x5a70bd['id']);var _0x1c4e96=util['format']('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x3b1166[_0x0d8b('0x21')],_[_0x0d8b('0x54')](_0x5a70bd['id'],'x')[0x1]);logger[_0x0d8b('0x19')](_0x0d8b('0x5a'),_0x0d8b('0x55'));emit(util[_0x0d8b('0x1f')](_0x0d8b('0x60'),_0x59ada2['name']),_0x0d8b('0x56'),{'uri':_0x1c4e96});})['catch'](function(_0x1a203e){logger[_0x0d8b('0x2a')](_0x0d8b('0x5a'),JSON[_0x0d8b('0x26')](_0x1a203e));});};exports['unmanaged']=function(_0x3fe47d,_0x4a1c4a,_0x3a356b,_0x2c6c5f,_0x1c5fe2,_0x2ebea3){var _0xc5c35f,_0x2b44e5,_0x3e927c,_0x91aa89;_0x2ebea3[_0x0d8b('0x21')]=intUtil[_0x0d8b('0x46')](_0x2ebea3['remoteUri']);_0x2ebea3[_0x0d8b('0x4b')]=intUtil['stripTrailingSlash'](_0x2ebea3[_0x0d8b('0x4b')]);if(_0x1c5fe2&&_0x1c5fe2[_0x0d8b('0x47')]){logger['info']('['+_0x4a1c4a[_0x0d8b('0x61')]['toUpperCase']()+']',_0x0d8b('0x49'));_0x4a1c4a[_0x0d8b('0x4c')]=util[_0x0d8b('0x1f')](_0x0d8b('0x4a'),_0x2ebea3[_0x0d8b('0x4b')],_0x4a1c4a[_0x0d8b('0x5b')],md5(_0x4a1c4a[_0x0d8b('0x5b')]));}else{_0x4a1c4a[_0x0d8b('0x4c')]='';}return getConnection(_0x2ebea3)['then'](function(_0x10eca6){_0x91aa89=_0x10eca6;return getUser(_0x2ebea3,'',_0x91aa89);})[_0x0d8b('0x2f')](function(_0x5b2916){_0xc5c35f=_0x5b2916;logger[_0x0d8b('0x19')](_0x0d8b('0x5c'),_0xc5c35f['id']);return getEndUser(_0x2ebea3,_0x4a1c4a[_0x0d8b('0x4e')],_0x4a1c4a[_0x0d8b('0x4f')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0x9e44b4){_0x2b44e5=_0x9e44b4;logger[_0x0d8b('0x19')](_0x0d8b('0x50'),_0x2b44e5['id']);return createTicket(_0x2ebea3,_0xc5c35f,_0x2b44e5,_0x3a356b,_0x4a1c4a,_0x3a356b[_0x0d8b('0x51')],_0x91aa89);})[_0x0d8b('0x2f')](function(_0xe35028){_0x3e927c=_0xe35028;logger[_0x0d8b('0x19')]('Ticket\x20created!');logger[_0x0d8b('0x19')](_0x0d8b('0x5f'),_0x3e927c['id']);})[_0x0d8b('0x36')](function(_0x58525c){logger['error']('['+_0x4a1c4a[_0x0d8b('0x61')][_0x0d8b('0x62')]()+']',JSON[_0x0d8b('0x26')](_0x58525c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff