Built motion from commit 78ef1e9a0.|1.0.36

[motion.git] / server / config / ami / socket.js

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_=require(_0x8da8[1]);var util=require(_0x8da8[2]);var moment=require(_0x8da8[3]);var BPromise=require(_0x8da8[4]);var redis=require(_0x8da8[5]);var VoiceQueue=require(_0x8da8[7])[_0x8da8[6]];var ReportQueue=require(_0x8da8[7])[_0x8da8[8]];var ReportCall=require(_0x8da8[7])[_0x8da8[9]];var ReportAgent=require(_0x8da8[7])[_0x8da8[10]];var ReportDial=require(_0x8da8[7])[_0x8da8[11]];var ReportMember=require(_0x8da8[7])[_0x8da8[12]];var User=require(_0x8da8[7])[_0x8da8[13]];var Triggers=require(_0x8da8[14]);var config=require(_0x8da8[15]);var logger=require(_0x8da8[17])(_0x8da8[16]);var utils=require(_0x8da8[18]);var redisConf;if(config[_0x8da8[19]]){redisConf= {password:config[_0x8da8[19]]}};var redisClient=redis[_0x8da8[21]](6379,config[_0x8da8[20]],redisConf);var io=require(_0x8da8[22])(redisClient);var triggers= new Triggers(io);var params={trunks:[],inbound:{queues:{},channels:[],global:{waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0}},outbound:{global:{total:0,answered:0,sumDuration:0,avgDuration:0,tigerdial:0},channels:[]}};module[_0x8da8[23]]= function(){var _0xbe4ex16=function(_0xbe4ex17,_0xbe4ex18,_0xbe4ex19){if(_0xbe4ex17){io[_0x8da8[25]](_0xbe4ex17)[_0x8da8[24]](_0xbe4ex18,_0xbe4ex19)}else {io[_0x8da8[24]](_0xbe4ex18,_0xbe4ex19)}};var _0xbe4ex1a=function(_0xbe4ex1b){delete _0xbe4ex1b[_0x8da8[26]];delete _0xbe4ex1b[_0x8da8[27]];delete _0xbe4ex1b[_0x8da8[28]];delete _0xbe4ex1b[_0x8da8[29]];_0xbe4ex1b[_0x8da8[30]]= _0xbe4ex1b[_0x8da8[31]]|| _0xbe4ex1b[_0x8da8[30]];_0xbe4ex1b[_0x8da8[32]]= _0xbe4ex1b[_0x8da8[33]];_0xbe4ex1b[_0x8da8[34]]= _0x8da8[35];switch(_0xbe4ex1b[_0x8da8[53]]){case _0x8da8[36]:_0xbe4ex1b[_0x8da8[34]]= _0x8da8[35];break;case _0x8da8[38]:_0xbe4ex1b[_0x8da8[34]]= _0x8da8[37];break;case _0x8da8[40]:_0xbe4ex1b[_0x8da8[34]]= _0x8da8[39];break;case _0x8da8[42]:_0xbe4ex1b[_0x8da8[34]]= _0x8da8[41];break;case _0x8da8[44]:_0xbe4ex1b[_0x8da8[34]]= _0x8da8[43];break;case _0x8da8[46]:_0xbe4ex1b[_0x8da8[34]]= _0x8da8[45];break;case _0x8da8[48]:_0xbe4ex1b[_0x8da8[34]]= _0x8da8[47];break;case _0x8da8[50]:_0xbe4ex1b[_0x8da8[34]]= _0x8da8[49];break;case _0x8da8[52]:_0xbe4ex1b[_0x8da8[34]]= _0x8da8[51];break;default:};_0xbe4ex1b[_0x8da8[53]]= Number(_0xbe4ex1b[_0x8da8[53]]);if(_0xbe4ex1b[_0x8da8[55]](_0x8da8[54])){_0xbe4ex1b[_0x8da8[54]]= Number(_0xbe4ex1b[_0x8da8[54]])};if(_0xbe4ex1b[_0x8da8[55]](_0x8da8[56])){_0xbe4ex1b[_0x8da8[56]]= Number(_0xbe4ex1b[_0x8da8[56]])};if(_0xbe4ex1b[_0x8da8[55]](_0x8da8[57])){if(_0xbe4ex1b[_0x8da8[57]]=== _0x8da8[36]){_0xbe4ex1b[_0x8da8[57]]= null}else {_0xbe4ex1b[_0x8da8[57]]= moment()[_0x8da8[59]](_0x8da8[58])}};_0xbe4ex1b[_0x8da8[60]]= parseInt(_0xbe4ex1b[_0x8da8[60]],10)?true:false};function _0xbe4ex1c(_0xbe4ex1d){if(!params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1d]){params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1d]= {agents:{},waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0}}}function _0xbe4ex1e(){return function(){params[_0x8da8[62]][_0x8da8[61]]= {};params[_0x8da8[62]][_0x8da8[63]]= {waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0};return VoiceQueue[_0x8da8[97]]({attributes:[_0x8da8[31]],raw:true})[_0x8da8[92]](function(_0xbe4ex20){if(_0xbe4ex20){_[_0x8da8[93]](_0xbe4ex20,function(_0xbe4ex1d){_0xbe4ex1c(_0xbe4ex1d[_0x8da8[31]])});return ReportQueue[_0x8da8[97]]({attributes:[_0x8da8[69],_0x8da8[79],_0x8da8[82],_0x8da8[94],_0x8da8[95],_0x8da8[96],_0x8da8[77]],raw:true})}})[_0x8da8[92]](function(_0xbe4ex20){if(_0xbe4ex20){var _0xbe4ex21;var _0xbe4ex22;var _0xbe4ex23=_0xbe4ex20[_0x8da8[68]];for(var _0xbe4ex24=0;_0xbe4ex24< _0xbe4ex23;_0xbe4ex24++){_0xbe4ex21= _0xbe4ex20[_0xbe4ex24];_0xbe4ex22= _0xbe4ex21[_0x8da8[69]];_0xbe4ex1c(_0xbe4ex22);params[_0x8da8[62]][_0x8da8[63]][_0x8da8[70]]++;params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[70]]++;if(utils[_0x8da8[71]](_0xbe4ex21)){params[_0x8da8[62]][_0x8da8[63]][_0x8da8[72]]++;params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[72]]++};if(utils[_0x8da8[73]](_0xbe4ex21)){params[_0x8da8[62]][_0x8da8[63]][_0x8da8[74]]++;params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[74]]++};if(utils[_0x8da8[75]](_0xbe4ex21)){params[_0x8da8[62]][_0x8da8[63]][_0x8da8[76]]++;params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[76]]++;params[_0x8da8[62]][_0x8da8[63]][_0x8da8[77]]+= _0xbe4ex21[_0x8da8[77]]|| 0;params[_0x8da8[62]][_0x8da8[63]][_0x8da8[78]]+= moment(_0xbe4ex21[_0x8da8[82]])[_0x8da8[81]](moment(_0xbe4ex21[_0x8da8[79]]),_0x8da8[80]);params[_0x8da8[62]][_0x8da8[63]][_0x8da8[83]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[77]]/ params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[76]]);params[_0x8da8[62]][_0x8da8[63]][_0x8da8[85]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[78]]/ params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[76]]);params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[77]]+= _0xbe4ex21[_0x8da8[77]]|| 0;params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[78]]+= moment(_0xbe4ex21[_0x8da8[82]])[_0x8da8[81]](moment(_0xbe4ex21[_0x8da8[79]]),_0x8da8[80]);params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[83]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[77]]/ params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[76]]);params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[85]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[78]]/ params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[76]])};if(utils[_0x8da8[86]](_0xbe4ex21)){params[_0x8da8[62]][_0x8da8[63]][_0x8da8[87]]++;params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[87]]++};if(utils[_0x8da8[88]](_0xbe4ex21)){params[_0x8da8[62]][_0x8da8[63]][_0x8da8[89]]++;params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[89]]++};params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[90]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[76]]/ (params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[76]]+ params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[87]])* 100,2);params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[91]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[87]]/ (params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[76]]+ params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex22][_0x8da8[87]])* 100,2);params[_0x8da8[62]][_0x8da8[63]][_0x8da8[90]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[63]][_0x8da8[76]]/ (params[_0x8da8[62]][_0x8da8[63]][_0x8da8[76]]+ params[_0x8da8[62]][_0x8da8[63]][_0x8da8[87]])* 100,2);params[_0x8da8[62]][_0x8da8[63]][_0x8da8[91]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[63]][_0x8da8[87]]/ (params[_0x8da8[62]][_0x8da8[63]][_0x8da8[76]]+ params[_0x8da8[62]][_0x8da8[63]][_0x8da8[87]])* 100,2)}}})[_0x8da8[67]](function(_0xbe4ex1f){logger[_0x8da8[66]](_0x8da8[64],_0xbe4ex1f[_0x8da8[65]])})}}function _0xbe4ex25(){return function(){params[_0x8da8[98]][_0x8da8[63]]= {total:0,answered:0,sumDuration:0,avgDuration:0,tigerdial:0,answerRate:0};return ReportCall[_0x8da8[97]]({where:{type:[_0x8da8[98],_0x8da8[101]],createdAt:{$gte:moment()[_0x8da8[111]](_0x8da8[110])}},attributes:[_0x8da8[112],_0x8da8[104],_0x8da8[107]],raw:true})[_0x8da8[92]](function(_0xbe4ex20){if(_0xbe4ex20){var _0xbe4ex26=_[_0x8da8[100]](_0xbe4ex20,{type:_0x8da8[98]});var _0xbe4ex27=_[_0x8da8[100]](_0xbe4ex20,{type:_0x8da8[101]});if(_0xbe4ex26[_0x8da8[68]]){params[_0x8da8[98]][_0x8da8[63]][_0x8da8[70]]= _0xbe4ex26[_0x8da8[68]];params[_0x8da8[98]][_0x8da8[63]][_0x8da8[102]]= _[_0x8da8[105]](_0xbe4ex26,_0x8da8[104])[_0x8da8[103]]|| 0;params[_0x8da8[98]][_0x8da8[63]][_0x8da8[106]]= _[_0x8da8[108]](_0xbe4ex26,_0x8da8[107]);if(params[_0x8da8[98]][_0x8da8[63]][_0x8da8[102]]){params[_0x8da8[98]][_0x8da8[63]][_0x8da8[109]]= _[_0x8da8[84]]((_[_0x8da8[108]](_0xbe4ex26,_0x8da8[107])/ params[_0x8da8[98]][_0x8da8[63]][_0x8da8[102]]));params[_0x8da8[98]][_0x8da8[63]][_0x8da8[90]]= _[_0x8da8[84]](params[_0x8da8[98]][_0x8da8[63]][_0x8da8[102]]/ params[_0x8da8[98]][_0x8da8[63]][_0x8da8[70]]* 100,1)}};if(_0xbe4ex27[_0x8da8[68]]){params[_0x8da8[98]][_0x8da8[63]][_0x8da8[101]]= _0xbe4ex27[_0x8da8[68]]}}})[_0x8da8[67]](function(_0xbe4ex1f){logger[_0x8da8[66]](_0x8da8[99],_0xbe4ex1f[_0x8da8[65]])})}}BPromise[_0x8da8[113]]()[_0x8da8[92]](_0xbe4ex1e())[_0x8da8[92]](_0xbe4ex25());return {cdr:function(_0xbe4ex1b){return function(_0xbe4ex20){_0xbe4ex16(_0x8da8[114],_0x8da8[115],_0xbe4ex1b);if(_0xbe4ex1b[_0x8da8[112]]== _0x8da8[98]|| _0xbe4ex1b[_0x8da8[112]]== _0x8da8[101]){if(_0xbe4ex1b[_0x8da8[112]]== _0x8da8[98]){params[_0x8da8[98]][_0x8da8[63]][_0x8da8[70]]++;_0xbe4ex1b[_0x8da8[104]]== _0x8da8[103]&& (params[_0x8da8[98]][_0x8da8[63]][_0x8da8[102]]++);params[_0x8da8[98]][_0x8da8[63]][_0x8da8[106]]+= Number(_0xbe4ex1b[_0x8da8[107]]);if(params[_0x8da8[98]][_0x8da8[63]][_0x8da8[102]]){params[_0x8da8[98]][_0x8da8[63]][_0x8da8[109]]= _[_0x8da8[84]](params[_0x8da8[98]][_0x8da8[63]][_0x8da8[106]]/ params[_0x8da8[98]][_0x8da8[63]][_0x8da8[102]]);params[_0x8da8[98]][_0x8da8[63]][_0x8da8[90]]= _[_0x8da8[84]](params[_0x8da8[98]][_0x8da8[63]][_0x8da8[102]]/ params[_0x8da8[98]][_0x8da8[63]][_0x8da8[70]]* 100,1)}}else {params[_0x8da8[98]][_0x8da8[63]][_0x8da8[101]]++};_0xbe4ex16(_0x8da8[116],_0x8da8[117],params[_0x8da8[98]][_0x8da8[63]])}}},send:function(_0xbe4ex1b){return function(_0xbe4ex20){return BPromise[_0x8da8[113]]()}},hangup:function(_0xbe4ex1b){return function(_0xbe4ex20){if(params[_0x8da8[98]][_0x8da8[119]][_0xbe4ex1b[_0x8da8[118]]]){delete params[_0x8da8[98]][_0x8da8[119]][_0xbe4ex1b[_0x8da8[118]]]};if(params[_0x8da8[62]][_0x8da8[119]][_0xbe4ex1b[_0x8da8[118]]]){delete params[_0x8da8[62]][_0x8da8[119]][_0xbe4ex1b[_0x8da8[118]]]};var _0xbe4ex28={uniqueid:_0xbe4ex1b[_0x8da8[118]],linkedid:_0xbe4ex1b[_0x8da8[120]],endtime:moment()[_0x8da8[59]](_0x8da8[58]),lastevent:_0x8da8[121],updatedAt:moment()[_0x8da8[59]](_0x8da8[58])};_0xbe4ex16(util[_0x8da8[59]](_0x8da8[122],_0xbe4ex1b[_0x8da8[124]][_0x8da8[123]](/\/|-/)[1]),_0x8da8[125],_0xbe4ex28);_0xbe4ex16(_0x8da8[126],_0x8da8[125],_0xbe4ex28);_0xbe4ex16(_0x8da8[127],_0x8da8[125],_0xbe4ex28);if(_0xbe4ex20){triggers[_0x8da8[128]](_0xbe4ex20)};return BPromise[_0x8da8[113]]()}},devicestatechange:function(_0xbe4ex1b){return function(_0xbe4ex20){return User[_0x8da8[142]]({where:{name:_0xbe4ex1b[_0x8da8[141]][_0x8da8[140]](_0x8da8[138],_0x8da8[139])},raw:true})[_0x8da8[92]](function(_0xbe4ex29){if(_0xbe4ex29){var _0xbe4ex28=_[_0x8da8[133]]({newValues:{id:_0xbe4ex29[_0x8da8[131]],status:_0xbe4ex1b[_0x8da8[132]],statusAt:moment()[_0x8da8[59]](_0x8da8[58])}},_0xbe4ex29,{status:_0xbe4ex1b[_0x8da8[132]],statusAt:moment()[_0x8da8[59]](_0x8da8[58])});_0xbe4ex28[_0x8da8[26]]= _0x8da8[134];_0xbe4ex16(util[_0x8da8[59]](_0x8da8[135],_0xbe4ex29[_0x8da8[136]],_0xbe4ex29[_0x8da8[131]]),_0x8da8[137],_0xbe4ex28);_0xbe4ex16(_0x8da8[127],_0x8da8[137],_0xbe4ex28);_0xbe4ex16(_0x8da8[126],_0x8da8[137],_0xbe4ex28)}})[_0x8da8[67]](function(_0xbe4ex1f){logger[_0x8da8[130]](_0x8da8[129],_0xbe4ex1f)})}},peerstatus:function(_0xbe4ex1b){return function(_0xbe4ex20){if(_0xbe4ex20&& _0xbe4ex20[0]){_[_0x8da8[93]](_0xbe4ex20[1],function(_0xbe4ex2a){if(!params[_0x8da8[143]][_0xbe4ex2a[_0x8da8[31]]]){params[_0x8da8[143]][_0xbe4ex2a[_0x8da8[31]]]= {name:_0xbe4ex2a[_0x8da8[31]]}};params[_0x8da8[143]][_0xbe4ex2a[_0x8da8[31]]][_0x8da8[144]]= _0xbe4ex1b[_0x8da8[144]];_0xbe4ex16(_0x8da8[145],_0x8da8[146],params[_0x8da8[143]][_0xbe4ex2a[_0x8da8[31]]])})};return BPromise[_0x8da8[113]]()}},registry:function(_0xbe4ex1b){return function(_0xbe4ex20){if(_0xbe4ex20&& _0xbe4ex20[0]){_[_0x8da8[93]](_0xbe4ex20[1],function(_0xbe4ex2a){if(!params[_0x8da8[143]][_0xbe4ex2a[_0x8da8[31]]]){params[_0x8da8[143]][_0xbe4ex2a[_0x8da8[31]]]= {name:_0xbe4ex2a[_0x8da8[31]]}};params[_0x8da8[143]][_0xbe4ex2a[_0x8da8[31]]][_0x8da8[53]]= _0xbe4ex1b[_0x8da8[53]];_0xbe4ex16(_0x8da8[145],_0x8da8[146],params[_0x8da8[143]][_0xbe4ex2a[_0x8da8[31]]])})};return BPromise[_0x8da8[113]]()}},agentcalled:function(_0xbe4ex1b){return function(_0xbe4ex20){if(_0xbe4ex20){_0xbe4ex1b[_0x8da8[147]]&& (_0xbe4ex20[_0x8da8[148]][_0x8da8[147]]= _0xbe4ex1b[_0x8da8[147]]);_0xbe4ex16(util[_0x8da8[59]](_0x8da8[122],_0xbe4ex20[_0x8da8[30]]),_0x8da8[149],_0xbe4ex20);triggers[_0x8da8[150]](_0xbe4ex20)};return User[_0x8da8[142]]({where:{name:_0xbe4ex1b[_0x8da8[30]],voicePause:false},raw:true})[_0x8da8[92]](function(_0xbe4ex29){if(_0xbe4ex29){var _0xbe4ex2b=moment()[_0x8da8[59]](_0x8da8[58]);var _0xbe4ex28=_[_0x8da8[133]]({newValues:{id:_0xbe4ex29[_0x8da8[131]],queueStatus:_0x8da8[152],queueStatusAt:_0xbe4ex2b,lastQueue:_0xbe4ex1b[_0x8da8[69]]}},_0xbe4ex29,{queueStatus:_0x8da8[152],queueStatusAt:_0xbe4ex2b,lastQueue:_0xbe4ex1b[_0x8da8[69]]});_0xbe4ex28[_0x8da8[26]]= _0x8da8[153];_0xbe4ex16(util[_0x8da8[59]](_0x8da8[135],_0xbe4ex29[_0x8da8[136]],_0xbe4ex29[_0x8da8[131]]),_0x8da8[137],_0xbe4ex28);_0xbe4ex16(_0x8da8[127],_0x8da8[137],_0xbe4ex28);_0xbe4ex16(_0x8da8[126],_0x8da8[137],_0xbe4ex28)}})[_0x8da8[67]](function(_0xbe4ex1f){logger[_0x8da8[66]](_0x8da8[151],_0xbe4ex1f)})}},agentcomplete:function(_0xbe4ex1b){return function(_0xbe4ex20){if(_0xbe4ex20){triggers[_0x8da8[154]](_0xbe4ex20)};if(params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[74]]){params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[74]]--};if(params[_0x8da8[62]][_0x8da8[63]][_0x8da8[74]]){params[_0x8da8[62]][_0x8da8[63]][_0x8da8[74]]--;_0xbe4ex16(_0xbe4ex1b[_0x8da8[69]],_0x8da8[155],{type:_0x8da8[74],amount:-1,queue:_0xbe4ex1b[_0x8da8[69]]})};params[_0x8da8[62]][_0x8da8[63]][_0x8da8[76]]++;params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[76]]++;_0xbe4ex16(_0xbe4ex1b[_0x8da8[69]],_0x8da8[155],{type:_0x8da8[121],amount:1,queue:_0xbe4ex1b[_0x8da8[69]]});params[_0x8da8[62]][_0x8da8[63]][_0x8da8[90]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[63]][_0x8da8[76]]/ (params[_0x8da8[62]][_0x8da8[63]][_0x8da8[76]]+ params[_0x8da8[62]][_0x8da8[63]][_0x8da8[87]])* 100,2);params[_0x8da8[62]][_0x8da8[63]][_0x8da8[91]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[63]][_0x8da8[87]]/ (params[_0x8da8[62]][_0x8da8[63]][_0x8da8[76]]+ params[_0x8da8[62]][_0x8da8[63]][_0x8da8[87]])* 100,2);params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[90]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[76]]/ (params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[76]]+ params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[87]])* 100,2);params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[91]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[87]]/ (params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[76]]+ params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[87]])* 100,2);params[_0x8da8[62]][_0x8da8[63]][_0x8da8[78]]+= Number(_0xbe4ex1b[_0x8da8[78]]);params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[78]]+= Number(_0xbe4ex1b[_0x8da8[78]]);_0xbe4ex16(_0xbe4ex1b[_0x8da8[69]],_0x8da8[155],{type:_0x8da8[78],amount:Number(_0xbe4ex1b[_0x8da8[78]]),queue:_0xbe4ex1b[_0x8da8[69]]});params[_0x8da8[62]][_0x8da8[63]][_0x8da8[85]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[63]][_0x8da8[78]]/ params[_0x8da8[62]][_0x8da8[63]][_0x8da8[76]]);params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[85]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[78]]/ params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[76]]);params[_0x8da8[62]][_0x8da8[63]][_0x8da8[77]]+= Number(_0xbe4ex1b[_0x8da8[77]]);params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[77]]+= Number(_0xbe4ex1b[_0x8da8[77]]);_0xbe4ex16(_0xbe4ex1b[_0x8da8[69]],_0x8da8[155],{type:_0x8da8[77],amount:Number(_0xbe4ex1b[_0x8da8[77]]),queue:_0xbe4ex1b[_0x8da8[69]]});params[_0x8da8[62]][_0x8da8[63]][_0x8da8[83]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[63]][_0x8da8[77]]/ params[_0x8da8[62]][_0x8da8[63]][_0x8da8[76]]);params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[83]]= _[_0x8da8[84]](params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[77]]/ params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[76]]);var _0xbe4ex28;var _0xbe4ex2b=moment()[_0x8da8[59]](_0x8da8[58]);return ReportAgent[_0x8da8[142]]({where:{uniqueid:_0xbe4ex1b[_0x8da8[118]],destuniqueid:_0xbe4ex1b[_0x8da8[162]]},raw:true})[_0x8da8[92]](function(_0xbe4ex2c){if(_0xbe4ex2c){_0xbe4ex28= _[_0x8da8[133]]({},_0xbe4ex2c,{lastevent:_0x8da8[121],agentcomplete:true,agentcompleteAt:_0xbe4ex2b,talktime:Number(_0xbe4ex1b[_0x8da8[78]]),reason:_0xbe4ex1b[_0x8da8[159]]});_0xbe4ex1b[_0x8da8[147]]&& (_0xbe4ex28[_0x8da8[147]]= _0xbe4ex1b[_0x8da8[147]]);_0xbe4ex16(util[_0x8da8[59]](_0x8da8[122],_0xbe4ex2c[_0x8da8[30]]),_0x8da8[160],_0xbe4ex28)};return ReportQueue[_0x8da8[142]]({where:{uniqueid:_0xbe4ex1b[_0x8da8[118]]},order:_0x8da8[161],raw:true})})[_0x8da8[92]](function(_0xbe4ex2c){if(_0xbe4ex2c){_0xbe4ex28= _[_0x8da8[133]]({},_0xbe4ex2c,{queuecallercomplete:true,queuecallercompleteAt:_0xbe4ex2b});_0xbe4ex16(_0xbe4ex2c[_0x8da8[69]],_0x8da8[158],_0xbe4ex28)};return User[_0x8da8[142]]({where:{name:_0xbe4ex1b[_0x8da8[30]]},raw:true})})[_0x8da8[92]](function(_0xbe4ex29){if(_0xbe4ex29){var _0xbe4ex28=_[_0x8da8[133]]({newValues:{id:_0xbe4ex29[_0x8da8[131]],queueStatus:_0x8da8[121],queueStatusAt:_0xbe4ex2b,lastQueue:_0xbe4ex1b[_0x8da8[69]]}},_0xbe4ex29,{queueStatus:_0x8da8[121],queueStatusAt:_0xbe4ex2b,lastQueue:_0xbe4ex1b[_0x8da8[69]]});_0xbe4ex28[_0x8da8[26]]= _0x8da8[157];_0xbe4ex16(util[_0x8da8[59]](_0x8da8[135],_0xbe4ex29[_0x8da8[136]],_0xbe4ex29[_0x8da8[131]]),_0x8da8[137],_0xbe4ex28);_0xbe4ex16(_0x8da8[127],_0x8da8[137],_0xbe4ex28);_0xbe4ex16(_0x8da8[126],_0x8da8[137],_0xbe4ex28)}})[_0x8da8[67]](function(_0xbe4ex1f){logger[_0x8da8[66]](_0x8da8[156],_0xbe4ex1f)})}},agentconnect:function(_0xbe4ex1b){return function(_0xbe4ex20){if(_0xbe4ex20){triggers[_0x8da8[154]](_0xbe4ex20)};if(params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[72]]){params[_0x8da8[62]][_0x8da8[61]][_0xbe4ex1b[_0x8da8[69]]][_0x8da8[72]]--;_0xbe4ex16(_0xbe4ex1b[_0x8da8[69]],_0x8da8[155],{type:_0x8da8[72],amount:-1,queue:_0xbe4ex1b[_0x8da8[69]]})};if(params[_0x8da8[62]][_0x8da8[63]][_0x8da8[72]]){params[_0x8da8[62]][_0x8da8[63]][_0x8da8[72]]--};if(params[_0x8da8[62]][_0x8da8[119]][_0xbe4ex1b[_0x8da8[118]]]){params[_0x8da8[62]][_0x8da8[119]][_0xbe4ex1b[_0x8da8[118]]][_0x8da8[163]]= 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_0xbe4ex2e[_0x8da8[68]]){_[_0x8da8[93]](_0xbe4ex2e,function(_0xbe4ex2c){_0xbe4ex28= _[_0x8da8[133]]({},_0xbe4ex2c,{lastevent:_0x8da8[170],agentringnoanswer:true,agentringnoanswerAt:_0xbe4ex2b,reason:_0x8da8[170],answeredelsewheredestinationuniqueid:_0xbe4ex1b[_0x8da8[162]],answeredelsewheremembername:_0xbe4ex1b[_0x8da8[30]]});_0xbe4ex16(util[_0x8da8[59]](_0x8da8[122],_0xbe4ex2c[_0x8da8[30]]),_0x8da8[160],_0xbe4ex28)})};return User[_0x8da8[142]]({where:{name:_0xbe4ex1b[_0x8da8[30]]},raw:true})})[_0x8da8[92]](function(_0xbe4ex29){if(_0xbe4ex29){var _0xbe4ex28=_[_0x8da8[133]]({newValues:{id:_0xbe4ex29[_0x8da8[131]],queueStatus:_0x8da8[168],queueStatusAt:_0xbe4ex2b,lastQueue:_0xbe4ex1b[_0x8da8[69]]}},_0xbe4ex29,{queueStatus:_0x8da8[168],queueStatusAt:_0xbe4ex2b,lastQueue:_0xbe4ex1b[_0x8da8[69]]});_0xbe4ex28[_0x8da8[26]]= 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User[_0x8da8[142]]({where:{name:_0xbe4ex1b[_0x8da8[32]][_0x8da8[140]](_0x8da8[138],_0x8da8[139])},raw:true})[_0x8da8[92]](function(_0xbe4ex29){if(_0xbe4ex29){_0xbe4ex16(_0xbe4ex1b[_0x8da8[69]],_0x8da8[176],{queue:_0xbe4ex1b[_0x8da8[69]],UserId:_0xbe4ex29[_0x8da8[131]]});_0xbe4ex16(util[_0x8da8[59]](_0x8da8[122],_0xbe4ex29[_0x8da8[131]]),_0x8da8[176],{queue:_0xbe4ex1b[_0x8da8[69]],UserId:_0xbe4ex29[_0x8da8[131]]})}})[_0x8da8[67]](function(_0xbe4ex1f){logger[_0x8da8[66]](_0x8da8[175],_0xbe4ex1f)})}},queuememberpause:function(_0xbe4ex1b){return function(_0xbe4ex20){if(_0xbe4ex20){_0xbe4ex16(_0xbe4ex20[_0x8da8[69]],_0x8da8[174],_0xbe4ex20);_0xbe4ex16(util[_0x8da8[59]](_0x8da8[122],_0xbe4ex20.UserId),_0x8da8[174],_0xbe4ex20)}}},queuememberpenalty:function(_0xbe4ex1b){return function(_0xbe4ex20){return BPromise[_0x8da8[113]]()}},queuememberringinuse:function(_0xbe4ex1b){return function(_0xbe4ex20){return BPromise[_0x8da8[113]]()}},queuemember:function(_0xbe4ex1b){return 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1};if(params[_0x8da8[62]][_0x8da8[63]][_0x8da8[72]]){params[_0x8da8[62]][_0x8da8[63]][_0x8da8[72]]-= 1;_0xbe4ex16(_0xbe4ex1b[_0x8da8[69]],_0x8da8[155],{type:_0x8da8[72],amount:-1,queue:_0xbe4ex1b[_0x8da8[69]]})};_0xbe4ex16(_0xbe4ex1b[_0x8da8[69]],_0x8da8[158],_0xbe4ex20);var _0xbe4ex2b=moment()[_0x8da8[59]](_0x8da8[58]);return User[_0x8da8[97]]({where:{lastQueue:_0xbe4ex1b[_0x8da8[69]]},raw:true})[_0x8da8[92]](function(_0xbe4ex2f){if(_0xbe4ex2f&& _0xbe4ex2f[_0x8da8[68]]){var _0xbe4ex28;_[_0x8da8[93]](_0xbe4ex2f,function(_0xbe4ex30){_0xbe4ex28= _[_0x8da8[133]]({newValues:{id:_0xbe4ex30[_0x8da8[131]],queueStatus:_0x8da8[121],queueStatusAt:_0xbe4ex2b,lastQueue:_0xbe4ex1b[_0x8da8[69]]}},_0xbe4ex30,{id:_0xbe4ex30[_0x8da8[131]],queueStatus:_0x8da8[121],queueStatusAt:_0xbe4ex2b,lastQueue:_0xbe4ex1b[_0x8da8[69]]});_0xbe4ex28[_0x8da8[26]]= 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