[motion.git] / server / config / ami / socket.js

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_=require(_0x3a20[1]);var util=require(_0x3a20[2]);var moment=require(_0x3a20[3]);var BPromise=require(_0x3a20[4]);var redis=require(_0x3a20[5]);var VoiceQueue=require(_0x3a20[7])[_0x3a20[6]];var ReportQueue=require(_0x3a20[7])[_0x3a20[8]];var ReportCall=require(_0x3a20[7])[_0x3a20[9]];var ReportAgent=require(_0x3a20[7])[_0x3a20[10]];var ReportDial=require(_0x3a20[7])[_0x3a20[11]];var ReportMember=require(_0x3a20[7])[_0x3a20[12]];var User=require(_0x3a20[7])[_0x3a20[13]];var Triggers=require(_0x3a20[14]);var config=require(_0x3a20[15]);var logger=require(_0x3a20[17])(_0x3a20[16]);var utils=require(_0x3a20[18]);var redisConf;if(config[_0x3a20[19]]){redisConf= {password:config[_0x3a20[19]]}};var redisClient=redis[_0x3a20[21]](6379,config[_0x3a20[20]],redisConf);var io=require(_0x3a20[22])(redisClient);var triggers= new Triggers(io);var params={trunks:[],inbound:{queues:{},channels:[],global:{waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0}},outbound:{global:{total:0,answered:0,sumDuration:0,avgDuration:0,tigerdial:0},channels:[]}};module[_0x3a20[23]]= function(){var _0x4defx16=function(_0x4defx17,_0x4defx18,_0x4defx19){if(_0x4defx17){io[_0x3a20[25]](_0x4defx17)[_0x3a20[24]](_0x4defx18,_0x4defx19)}else {io[_0x3a20[24]](_0x4defx18,_0x4defx19)}};var _0x4defx1a=function(_0x4defx1b){delete _0x4defx1b[_0x3a20[26]];delete _0x4defx1b[_0x3a20[27]];delete _0x4defx1b[_0x3a20[28]];delete _0x4defx1b[_0x3a20[29]];_0x4defx1b[_0x3a20[30]]= _0x4defx1b[_0x3a20[31]]|| _0x4defx1b[_0x3a20[30]];_0x4defx1b[_0x3a20[32]]= _0x4defx1b[_0x3a20[33]];_0x4defx1b[_0x3a20[34]]= _0x3a20[35];switch(_0x4defx1b[_0x3a20[53]]){case _0x3a20[36]:_0x4defx1b[_0x3a20[34]]= _0x3a20[35];break;case _0x3a20[38]:_0x4defx1b[_0x3a20[34]]= _0x3a20[37];break;case _0x3a20[40]:_0x4defx1b[_0x3a20[34]]= _0x3a20[39];break;case _0x3a20[42]:_0x4defx1b[_0x3a20[34]]= _0x3a20[41];break;case _0x3a20[44]:_0x4defx1b[_0x3a20[34]]= _0x3a20[43];break;case _0x3a20[46]:_0x4defx1b[_0x3a20[34]]= _0x3a20[45];break;case _0x3a20[48]:_0x4defx1b[_0x3a20[34]]= _0x3a20[47];break;case _0x3a20[50]:_0x4defx1b[_0x3a20[34]]= _0x3a20[49];break;case _0x3a20[52]:_0x4defx1b[_0x3a20[34]]= _0x3a20[51];break;default:};_0x4defx1b[_0x3a20[53]]= Number(_0x4defx1b[_0x3a20[53]]);if(_0x4defx1b[_0x3a20[55]](_0x3a20[54])){_0x4defx1b[_0x3a20[54]]= Number(_0x4defx1b[_0x3a20[54]])};if(_0x4defx1b[_0x3a20[55]](_0x3a20[56])){_0x4defx1b[_0x3a20[56]]= Number(_0x4defx1b[_0x3a20[56]])};if(_0x4defx1b[_0x3a20[55]](_0x3a20[57])){if(_0x4defx1b[_0x3a20[57]]=== _0x3a20[36]){_0x4defx1b[_0x3a20[57]]= null}else {_0x4defx1b[_0x3a20[57]]= moment()[_0x3a20[59]](_0x3a20[58])}};_0x4defx1b[_0x3a20[60]]= parseInt(_0x4defx1b[_0x3a20[60]],10)?true:false};function _0x4defx1c(_0x4defx1d){if(!params[_0x3a20[62]][_0x3a20[61]][_0x4defx1d]){params[_0x3a20[62]][_0x3a20[61]][_0x4defx1d]= {agents:{},waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0}}}function _0x4defx1e(){return function(){params[_0x3a20[62]][_0x3a20[61]]= {};params[_0x3a20[62]][_0x3a20[63]]= {waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0};return VoiceQueue[_0x3a20[97]]({attributes:[_0x3a20[31]],raw:true})[_0x3a20[92]](function(_0x4defx20){if(_0x4defx20){_[_0x3a20[93]](_0x4defx20,function(_0x4defx1d){_0x4defx1c(_0x4defx1d[_0x3a20[31]])});return ReportQueue[_0x3a20[97]]({attributes:[_0x3a20[69],_0x3a20[79],_0x3a20[82],_0x3a20[94],_0x3a20[95],_0x3a20[96],_0x3a20[77]],raw:true})}})[_0x3a20[92]](function(_0x4defx20){if(_0x4defx20){var _0x4defx21;var _0x4defx22;var _0x4defx23=_0x4defx20[_0x3a20[68]];for(var _0x4defx24=0;_0x4defx24< _0x4defx23;_0x4defx24++){_0x4defx21= _0x4defx20[_0x4defx24];_0x4defx22= _0x4defx21[_0x3a20[69]];_0x4defx1c(_0x4defx22);params[_0x3a20[62]][_0x3a20[63]][_0x3a20[70]]++;params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[70]]++;if(utils[_0x3a20[71]](_0x4defx21)){params[_0x3a20[62]][_0x3a20[63]][_0x3a20[72]]++;params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[72]]++};if(utils[_0x3a20[73]](_0x4defx21)){params[_0x3a20[62]][_0x3a20[63]][_0x3a20[74]]++;params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[74]]++};if(utils[_0x3a20[75]](_0x4defx21)){params[_0x3a20[62]][_0x3a20[63]][_0x3a20[76]]++;params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[76]]++;params[_0x3a20[62]][_0x3a20[63]][_0x3a20[77]]+= _0x4defx21[_0x3a20[77]]|| 0;params[_0x3a20[62]][_0x3a20[63]][_0x3a20[78]]+= moment(_0x4defx21[_0x3a20[82]])[_0x3a20[81]](moment(_0x4defx21[_0x3a20[79]]),_0x3a20[80]);params[_0x3a20[62]][_0x3a20[63]][_0x3a20[83]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[77]]/ params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[76]]);params[_0x3a20[62]][_0x3a20[63]][_0x3a20[85]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[78]]/ params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[76]]);params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[77]]+= _0x4defx21[_0x3a20[77]]|| 0;params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[78]]+= moment(_0x4defx21[_0x3a20[82]])[_0x3a20[81]](moment(_0x4defx21[_0x3a20[79]]),_0x3a20[80]);params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[83]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[77]]/ params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[76]]);params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[85]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[78]]/ params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[76]])};if(utils[_0x3a20[86]](_0x4defx21)){params[_0x3a20[62]][_0x3a20[63]][_0x3a20[87]]++;params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[87]]++};if(utils[_0x3a20[88]](_0x4defx21)){params[_0x3a20[62]][_0x3a20[63]][_0x3a20[89]]++;params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[89]]++};params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[90]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[76]]/ (params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[76]]+ params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[87]])* 100,2);params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[91]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[87]]/ (params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[76]]+ params[_0x3a20[62]][_0x3a20[61]][_0x4defx22][_0x3a20[87]])* 100,2);params[_0x3a20[62]][_0x3a20[63]][_0x3a20[90]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[63]][_0x3a20[76]]/ (params[_0x3a20[62]][_0x3a20[63]][_0x3a20[76]]+ params[_0x3a20[62]][_0x3a20[63]][_0x3a20[87]])* 100,2);params[_0x3a20[62]][_0x3a20[63]][_0x3a20[91]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[63]][_0x3a20[87]]/ (params[_0x3a20[62]][_0x3a20[63]][_0x3a20[76]]+ params[_0x3a20[62]][_0x3a20[63]][_0x3a20[87]])* 100,2)}}})[_0x3a20[67]](function(_0x4defx1f){logger[_0x3a20[66]](_0x3a20[64],_0x4defx1f[_0x3a20[65]])})}}function _0x4defx25(){return function(){params[_0x3a20[98]][_0x3a20[63]]= {total:0,answered:0,sumDuration:0,avgDuration:0,tigerdial:0,answerRate:0};return ReportCall[_0x3a20[97]]({where:{type:[_0x3a20[98],_0x3a20[101]],createdAt:{$gte:moment()[_0x3a20[111]](_0x3a20[110])}},attributes:[_0x3a20[112],_0x3a20[104],_0x3a20[107]],raw:true})[_0x3a20[92]](function(_0x4defx20){if(_0x4defx20){var _0x4defx26=_[_0x3a20[100]](_0x4defx20,{type:_0x3a20[98]});var _0x4defx27=_[_0x3a20[100]](_0x4defx20,{type:_0x3a20[101]});if(_0x4defx26[_0x3a20[68]]){params[_0x3a20[98]][_0x3a20[63]][_0x3a20[70]]= _0x4defx26[_0x3a20[68]];params[_0x3a20[98]][_0x3a20[63]][_0x3a20[102]]= _[_0x3a20[105]](_0x4defx26,_0x3a20[104])[_0x3a20[103]]|| 0;params[_0x3a20[98]][_0x3a20[63]][_0x3a20[106]]= _[_0x3a20[108]](_0x4defx26,_0x3a20[107]);if(params[_0x3a20[98]][_0x3a20[63]][_0x3a20[102]]){params[_0x3a20[98]][_0x3a20[63]][_0x3a20[109]]= _[_0x3a20[84]]((_[_0x3a20[108]](_0x4defx26,_0x3a20[107])/ params[_0x3a20[98]][_0x3a20[63]][_0x3a20[102]]));params[_0x3a20[98]][_0x3a20[63]][_0x3a20[90]]= _[_0x3a20[84]](params[_0x3a20[98]][_0x3a20[63]][_0x3a20[102]]/ params[_0x3a20[98]][_0x3a20[63]][_0x3a20[70]]* 100,1)}};if(_0x4defx27[_0x3a20[68]]){params[_0x3a20[98]][_0x3a20[63]][_0x3a20[101]]= _0x4defx27[_0x3a20[68]]}}})[_0x3a20[67]](function(_0x4defx1f){logger[_0x3a20[66]](_0x3a20[99],_0x4defx1f[_0x3a20[65]])})}}BPromise[_0x3a20[113]]()[_0x3a20[92]](_0x4defx1e())[_0x3a20[92]](_0x4defx25());return {cdr:function(_0x4defx1b){return function(_0x4defx20){_0x4defx16(_0x3a20[114],_0x3a20[115],_0x4defx1b);if(_0x4defx1b[_0x3a20[112]]== _0x3a20[98]|| _0x4defx1b[_0x3a20[112]]== _0x3a20[101]){if(_0x4defx1b[_0x3a20[112]]== _0x3a20[98]){params[_0x3a20[98]][_0x3a20[63]][_0x3a20[70]]++;_0x4defx1b[_0x3a20[104]]== _0x3a20[103]&& (params[_0x3a20[98]][_0x3a20[63]][_0x3a20[102]]++);params[_0x3a20[98]][_0x3a20[63]][_0x3a20[106]]+= Number(_0x4defx1b[_0x3a20[107]]);if(params[_0x3a20[98]][_0x3a20[63]][_0x3a20[102]]){params[_0x3a20[98]][_0x3a20[63]][_0x3a20[109]]= _[_0x3a20[84]](params[_0x3a20[98]][_0x3a20[63]][_0x3a20[106]]/ params[_0x3a20[98]][_0x3a20[63]][_0x3a20[102]]);params[_0x3a20[98]][_0x3a20[63]][_0x3a20[90]]= _[_0x3a20[84]](params[_0x3a20[98]][_0x3a20[63]][_0x3a20[102]]/ params[_0x3a20[98]][_0x3a20[63]][_0x3a20[70]]* 100,1)}}else {params[_0x3a20[98]][_0x3a20[63]][_0x3a20[101]]++};_0x4defx16(_0x3a20[116],_0x3a20[117],params[_0x3a20[98]][_0x3a20[63]])}}},send:function(_0x4defx1b){return function(_0x4defx20){return BPromise[_0x3a20[113]]()}},hangup:function(_0x4defx1b){return function(_0x4defx20){if(params[_0x3a20[98]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]]){delete params[_0x3a20[98]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]]};if(params[_0x3a20[62]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]]){delete params[_0x3a20[62]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]]};var _0x4defx28={uniqueid:_0x4defx1b[_0x3a20[118]],linkedid:_0x4defx1b[_0x3a20[120]],endtime:moment()[_0x3a20[59]](_0x3a20[58]),lastevent:_0x3a20[121],updatedAt:moment()[_0x3a20[59]](_0x3a20[58])};_0x4defx16(util[_0x3a20[59]](_0x3a20[122],_0x4defx1b[_0x3a20[124]][_0x3a20[123]](/\/|-/)[1]),_0x3a20[125],_0x4defx28);_0x4defx16(_0x3a20[126],_0x3a20[125],_0x4defx28);_0x4defx16(_0x3a20[127],_0x3a20[125],_0x4defx28);if(_0x4defx20){triggers[_0x3a20[128]](_0x4defx20)};return BPromise[_0x3a20[113]]()}},devicestatechange:function(_0x4defx1b){return function(_0x4defx20){return User[_0x3a20[142]]({where:{name:_0x4defx1b[_0x3a20[141]][_0x3a20[140]](_0x3a20[138],_0x3a20[139])},raw:true})[_0x3a20[92]](function(_0x4defx29){if(_0x4defx29){var _0x4defx28=_[_0x3a20[133]]({newValues:{id:_0x4defx29[_0x3a20[131]],status:_0x4defx1b[_0x3a20[132]],statusAt:moment()[_0x3a20[59]](_0x3a20[58])}},_0x4defx29,{status:_0x4defx1b[_0x3a20[132]],statusAt:moment()[_0x3a20[59]](_0x3a20[58])});_0x4defx28[_0x3a20[26]]= _0x3a20[134];_0x4defx16(util[_0x3a20[59]](_0x3a20[135],_0x4defx29[_0x3a20[136]],_0x4defx29[_0x3a20[131]]),_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[127],_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[126],_0x3a20[137],_0x4defx28)}})[_0x3a20[67]](function(_0x4defx1f){logger[_0x3a20[130]](_0x3a20[129],_0x4defx1f)})}},peerstatus:function(_0x4defx1b){return function(_0x4defx20){if(_0x4defx20&& _0x4defx20[0]){_[_0x3a20[93]](_0x4defx20[1],function(_0x4defx2a){if(!params[_0x3a20[143]][_0x4defx2a[_0x3a20[31]]]){params[_0x3a20[143]][_0x4defx2a[_0x3a20[31]]]= {name:_0x4defx2a[_0x3a20[31]]}};params[_0x3a20[143]][_0x4defx2a[_0x3a20[31]]][_0x3a20[144]]= _0x4defx1b[_0x3a20[144]];_0x4defx16(_0x3a20[145],_0x3a20[146],params[_0x3a20[143]][_0x4defx2a[_0x3a20[31]]])})};return BPromise[_0x3a20[113]]()}},registry:function(_0x4defx1b){return function(_0x4defx20){if(_0x4defx20&& _0x4defx20[0]){_[_0x3a20[93]](_0x4defx20[1],function(_0x4defx2a){if(!params[_0x3a20[143]][_0x4defx2a[_0x3a20[31]]]){params[_0x3a20[143]][_0x4defx2a[_0x3a20[31]]]= {name:_0x4defx2a[_0x3a20[31]]}};params[_0x3a20[143]][_0x4defx2a[_0x3a20[31]]][_0x3a20[53]]= _0x4defx1b[_0x3a20[53]];_0x4defx16(_0x3a20[145],_0x3a20[146],params[_0x3a20[143]][_0x4defx2a[_0x3a20[31]]])})};return BPromise[_0x3a20[113]]()}},agentcalled:function(_0x4defx1b){return function(_0x4defx20){if(_0x4defx20){_0x4defx1b[_0x3a20[147]]&& (_0x4defx20[_0x3a20[148]][_0x3a20[147]]= _0x4defx1b[_0x3a20[147]]);_0x4defx16(util[_0x3a20[59]](_0x3a20[122],_0x4defx20[_0x3a20[30]]),_0x3a20[149],_0x4defx20);triggers[_0x3a20[150]](_0x4defx20)};return User[_0x3a20[142]]({where:{name:_0x4defx1b[_0x3a20[30]],voicePause:false},raw:true})[_0x3a20[92]](function(_0x4defx29){if(_0x4defx29){var _0x4defx2b=moment()[_0x3a20[59]](_0x3a20[58]);var _0x4defx28=_[_0x3a20[133]]({newValues:{id:_0x4defx29[_0x3a20[131]],queueStatus:_0x3a20[152],queueStatusAt:_0x4defx2b,lastQueue:_0x4defx1b[_0x3a20[69]]}},_0x4defx29,{queueStatus:_0x3a20[152],queueStatusAt:_0x4defx2b,lastQueue:_0x4defx1b[_0x3a20[69]]});_0x4defx28[_0x3a20[26]]= _0x3a20[153];_0x4defx16(util[_0x3a20[59]](_0x3a20[135],_0x4defx29[_0x3a20[136]],_0x4defx29[_0x3a20[131]]),_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[127],_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[126],_0x3a20[137],_0x4defx28)}})[_0x3a20[67]](function(_0x4defx1f){logger[_0x3a20[66]](_0x3a20[151],_0x4defx1f)})}},agentcomplete:function(_0x4defx1b){return function(_0x4defx20){if(_0x4defx20){triggers[_0x3a20[154]](_0x4defx20)};if(params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[74]]){params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[74]]--};if(params[_0x3a20[62]][_0x3a20[63]][_0x3a20[74]]){params[_0x3a20[62]][_0x3a20[63]][_0x3a20[74]]--;_0x4defx16(_0x4defx1b[_0x3a20[69]],_0x3a20[155],{type:_0x3a20[74],amount:-1,queue:_0x4defx1b[_0x3a20[69]]})};params[_0x3a20[62]][_0x3a20[63]][_0x3a20[76]]++;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[76]]++;_0x4defx16(_0x4defx1b[_0x3a20[69]],_0x3a20[155],{type:_0x3a20[121],amount:1,queue:_0x4defx1b[_0x3a20[69]]});params[_0x3a20[62]][_0x3a20[63]][_0x3a20[90]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[63]][_0x3a20[76]]/ (params[_0x3a20[62]][_0x3a20[63]][_0x3a20[76]]+ params[_0x3a20[62]][_0x3a20[63]][_0x3a20[87]])* 100,2);params[_0x3a20[62]][_0x3a20[63]][_0x3a20[91]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[63]][_0x3a20[87]]/ (params[_0x3a20[62]][_0x3a20[63]][_0x3a20[76]]+ params[_0x3a20[62]][_0x3a20[63]][_0x3a20[87]])* 100,2);params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[90]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[76]]/ (params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[76]]+ params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[87]])* 100,2);params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[91]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[87]]/ (params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[76]]+ params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[87]])* 100,2);params[_0x3a20[62]][_0x3a20[63]][_0x3a20[78]]+= Number(_0x4defx1b[_0x3a20[78]]);params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[78]]+= Number(_0x4defx1b[_0x3a20[78]]);_0x4defx16(_0x4defx1b[_0x3a20[69]],_0x3a20[155],{type:_0x3a20[78],amount:Number(_0x4defx1b[_0x3a20[78]]),queue:_0x4defx1b[_0x3a20[69]]});params[_0x3a20[62]][_0x3a20[63]][_0x3a20[85]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[63]][_0x3a20[78]]/ params[_0x3a20[62]][_0x3a20[63]][_0x3a20[76]]);params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[85]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[78]]/ params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[76]]);params[_0x3a20[62]][_0x3a20[63]][_0x3a20[77]]+= Number(_0x4defx1b[_0x3a20[77]]);params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[77]]+= Number(_0x4defx1b[_0x3a20[77]]);_0x4defx16(_0x4defx1b[_0x3a20[69]],_0x3a20[155],{type:_0x3a20[77],amount:Number(_0x4defx1b[_0x3a20[77]]),queue:_0x4defx1b[_0x3a20[69]]});params[_0x3a20[62]][_0x3a20[63]][_0x3a20[83]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[63]][_0x3a20[77]]/ params[_0x3a20[62]][_0x3a20[63]][_0x3a20[76]]);params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[83]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[77]]/ params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[76]]);var _0x4defx28;var _0x4defx2b=moment()[_0x3a20[59]](_0x3a20[58]);return ReportAgent[_0x3a20[142]]({where:{uniqueid:_0x4defx1b[_0x3a20[118]],destuniqueid:_0x4defx1b[_0x3a20[162]]},raw:true})[_0x3a20[92]](function(_0x4defx2c){if(_0x4defx2c){_0x4defx28= _[_0x3a20[133]]({},_0x4defx2c,{lastevent:_0x3a20[121],agentcomplete:true,agentcompleteAt:_0x4defx2b,talktime:Number(_0x4defx1b[_0x3a20[78]]),reason:_0x4defx1b[_0x3a20[159]]});_0x4defx1b[_0x3a20[147]]&& (_0x4defx28[_0x3a20[147]]= _0x4defx1b[_0x3a20[147]]);_0x4defx16(util[_0x3a20[59]](_0x3a20[122],_0x4defx2c[_0x3a20[30]]),_0x3a20[160],_0x4defx28)};return ReportQueue[_0x3a20[142]]({where:{uniqueid:_0x4defx1b[_0x3a20[118]]},order:_0x3a20[161],raw:true})})[_0x3a20[92]](function(_0x4defx2c){if(_0x4defx2c){_0x4defx28= _[_0x3a20[133]]({},_0x4defx2c,{queuecallercomplete:true,queuecallercompleteAt:_0x4defx2b});_0x4defx16(_0x4defx2c[_0x3a20[69]],_0x3a20[158],_0x4defx28)};return User[_0x3a20[142]]({where:{name:_0x4defx1b[_0x3a20[30]]},raw:true})})[_0x3a20[92]](function(_0x4defx29){if(_0x4defx29){var _0x4defx28=_[_0x3a20[133]]({newValues:{id:_0x4defx29[_0x3a20[131]],queueStatus:_0x3a20[121],queueStatusAt:_0x4defx2b,lastQueue:_0x4defx1b[_0x3a20[69]]}},_0x4defx29,{queueStatus:_0x3a20[121],queueStatusAt:_0x4defx2b,lastQueue:_0x4defx1b[_0x3a20[69]]});_0x4defx28[_0x3a20[26]]= _0x3a20[157];_0x4defx16(util[_0x3a20[59]](_0x3a20[135],_0x4defx29[_0x3a20[136]],_0x4defx29[_0x3a20[131]]),_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[127],_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[126],_0x3a20[137],_0x4defx28)}})[_0x3a20[67]](function(_0x4defx1f){logger[_0x3a20[66]](_0x3a20[156],_0x4defx1f)})}},agentconnect:function(_0x4defx1b){return function(_0x4defx20){if(_0x4defx20){triggers[_0x3a20[154]](_0x4defx20)};if(params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[72]]){params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[72]]--;_0x4defx16(_0x4defx1b[_0x3a20[69]],_0x3a20[155],{type:_0x3a20[72],amount:-1,queue:_0x4defx1b[_0x3a20[69]]})};if(params[_0x3a20[62]][_0x3a20[63]][_0x3a20[72]]){params[_0x3a20[62]][_0x3a20[63]][_0x3a20[72]]--};if(params[_0x3a20[62]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]]){params[_0x3a20[62]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]][_0x3a20[163]]= _0x4defx1b[_0x3a20[164]];params[_0x3a20[62]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]][_0x3a20[165]]= _0x4defx1b[_0x3a20[165]];params[_0x3a20[62]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]][_0x3a20[77]]= Number(_0x4defx1b[_0x3a20[77]]);params[_0x3a20[62]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]][_0x3a20[166]]= Number(_0x4defx1b[_0x3a20[166]]);params[_0x3a20[62]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]][_0x3a20[32]]= _0x4defx1b[_0x3a20[32]];params[_0x3a20[62]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]][_0x3a20[30]]= _0x4defx1b[_0x3a20[30]]};params[_0x3a20[62]][_0x3a20[63]][_0x3a20[74]]++;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[74]]++;_0x4defx16(_0x4defx1b[_0x3a20[69]],_0x3a20[155],{type:_0x3a20[74],amount:1,queue:_0x4defx1b[_0x3a20[69]]});var _0x4defx28;var _0x4defx2b=moment()[_0x3a20[59]](_0x3a20[58]);return ReportQueue[_0x3a20[142]]({where:{uniqueid:_0x4defx1b[_0x3a20[118]]},order:_0x3a20[161],raw:true})[_0x3a20[92]](function(_0x4defx2c){if(_0x4defx2c){_0x4defx28= _[_0x3a20[133]]({},_0x4defx2c,{queuecallerleaveAt:moment()[_0x3a20[59]](_0x3a20[58]),holdtime:_0x4defx1b[_0x3a20[77]],assigned:true,lastAssignedTo:_0x4defx1b[_0x3a20[30]]});_0x4defx16(_0x4defx2c[_0x3a20[69]],_0x3a20[158],_0x4defx28)};return ReportAgent[_0x3a20[142]]({where:{uniqueid:_0x4defx1b[_0x3a20[118]],destuniqueid:_0x4defx1b[_0x3a20[162]]},raw:true})})[_0x3a20[92]](function(_0x4defx2c){if(_0x4defx2c){_0x4defx28= _[_0x3a20[133]]({},_0x4defx2c,{lastevent:_0x3a20[168],agentconnectAt:moment()[_0x3a20[59]](_0x3a20[58]),holdtime:_0x4defx1b[_0x3a20[77]]});_0x4defx1b[_0x3a20[147]]&& (_0x4defx28[_0x3a20[147]]= _0x4defx1b[_0x3a20[147]]);_0x4defx16(util[_0x3a20[59]](_0x3a20[122],_0x4defx2c[_0x3a20[30]]),_0x3a20[160],_0x4defx28)};return ReportAgent[_0x3a20[97]]({where:{uniqueid:_0x4defx1b[_0x3a20[118]],destuniqueid:{$ne:_0x4defx1b[_0x3a20[162]]},reason:null},raw:true})})[_0x3a20[92]](function(_0x4defx2e){if(_0x4defx2e&& _0x4defx2e[_0x3a20[68]]){_[_0x3a20[93]](_0x4defx2e,function(_0x4defx2c){_0x4defx28= _[_0x3a20[133]]({},_0x4defx2c,{lastevent:_0x3a20[170],agentringnoanswer:true,agentringnoanswerAt:_0x4defx2b,reason:_0x3a20[170],answeredelsewheredestinationuniqueid:_0x4defx1b[_0x3a20[162]],answeredelsewheremembername:_0x4defx1b[_0x3a20[30]]});_0x4defx16(util[_0x3a20[59]](_0x3a20[122],_0x4defx2c[_0x3a20[30]]),_0x3a20[160],_0x4defx28)})};return User[_0x3a20[142]]({where:{name:_0x4defx1b[_0x3a20[30]]},raw:true})})[_0x3a20[92]](function(_0x4defx29){if(_0x4defx29){var _0x4defx28=_[_0x3a20[133]]({newValues:{id:_0x4defx29[_0x3a20[131]],queueStatus:_0x3a20[168],queueStatusAt:_0x4defx2b,lastQueue:_0x4defx1b[_0x3a20[69]]}},_0x4defx29,{queueStatus:_0x3a20[168],queueStatusAt:_0x4defx2b,lastQueue:_0x4defx1b[_0x3a20[69]]});_0x4defx28[_0x3a20[26]]= _0x3a20[169];_0x4defx16(util[_0x3a20[59]](_0x3a20[135],_0x4defx29[_0x3a20[136]],_0x4defx29[_0x3a20[131]]),_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[127],_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[126],_0x3a20[137],_0x4defx28)};return User[_0x3a20[97]]({where:{lastQueue:_0x4defx1b[_0x3a20[69]],name:{$ne:_0x4defx1b[_0x3a20[30]]}},raw:true})})[_0x3a20[92]](function(_0x4defx2d){if(_0x4defx2d&& _0x4defx2d[_0x3a20[68]]){_[_0x3a20[93]](_0x4defx2d,function(_0x4defx29){var _0x4defx28=_[_0x3a20[133]]({newValues:{id:_0x4defx29[_0x3a20[131]],queueStatus:_0x3a20[121],queueStatusAt:_0x4defx2b}},_0x4defx29,{queueStatus:_0x3a20[121],queueStatusAt:_0x4defx2b});_0x4defx16(util[_0x3a20[59]](_0x3a20[135],_0x4defx29[_0x3a20[136]],_0x4defx29[_0x3a20[131]]),_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[127],_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[126],_0x3a20[137],_0x4defx28)})}})[_0x3a20[67]](function(_0x4defx1f){logger[_0x3a20[66]](_0x3a20[167],_0x4defx1f)})}},agentringnoanswer:function(_0x4defx1b){return function(_0x4defx20){if(_0x4defx20){triggers[_0x3a20[154]](_0x4defx20)};var _0x4defx28;var _0x4defx2b=moment()[_0x3a20[59]](_0x3a20[58]);return User[_0x3a20[142]]({where:{name:_0x4defx1b[_0x3a20[30]]},raw:true})[_0x3a20[92]](function(_0x4defx29){if(_0x4defx29){var _0x4defx28=_[_0x3a20[133]]({newValues:{id:_0x4defx29[_0x3a20[131]],queueStatus:_0x3a20[121],queueStatusAt:_0x4defx2b,lastQueue:_0x4defx1b[_0x3a20[69]]}},_0x4defx29,{queueStatus:_0x3a20[121],queueStatusAt:_0x4defx2b,lastQueue:_0x4defx1b[_0x3a20[69]]});_0x4defx28[_0x3a20[26]]= _0x3a20[173];_0x4defx16(util[_0x3a20[59]](_0x3a20[135],_0x4defx29[_0x3a20[136]],_0x4defx29[_0x3a20[131]]),_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[127],_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[126],_0x3a20[137],_0x4defx28)};return ReportAgent[_0x3a20[142]]({where:{uniqueid:_0x4defx1b[_0x3a20[118]],destuniqueid:_0x4defx1b[_0x3a20[162]]},raw:true})})[_0x3a20[92]](function(_0x4defx2c){if(_0x4defx2c){_0x4defx28= _[_0x3a20[133]]({},_0x4defx2c,{lastevent:_0x3a20[172],agentringnoanswer:true,agentringnoanswerAt:moment()[_0x3a20[59]](_0x3a20[58]),reason:_0x3a20[172]});_0x4defx16(util[_0x3a20[59]](_0x3a20[122],_0x4defx2c[_0x3a20[30]]),_0x3a20[160],_0x4defx28)}})[_0x3a20[67]](function(_0x4defx1f){logger[_0x3a20[66]](_0x3a20[171],_0x4defx1f)})}},queuememberadded:function(_0x4defx1b){return function(_0x4defx20){if(_0x4defx20){_0x4defx16(_0x4defx20[_0x3a20[69]],_0x3a20[174],_0x4defx20);_0x4defx16(util[_0x3a20[59]](_0x3a20[122],_0x4defx20.UserId),_0x3a20[174],_0x4defx20)};return BPromise[_0x3a20[113]]()}},queuememberremoved:function(_0x4defx1b){return function(_0x4defx20){if(params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]]){delete params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[114]][_0x4defx1b[_0x3a20[30]]]};return User[_0x3a20[142]]({where:{name:_0x4defx1b[_0x3a20[32]][_0x3a20[140]](_0x3a20[138],_0x3a20[139])},raw:true})[_0x3a20[92]](function(_0x4defx29){if(_0x4defx29){_0x4defx16(_0x4defx1b[_0x3a20[69]],_0x3a20[176],{queue:_0x4defx1b[_0x3a20[69]],UserId:_0x4defx29[_0x3a20[131]]});_0x4defx16(util[_0x3a20[59]](_0x3a20[122],_0x4defx29[_0x3a20[131]]),_0x3a20[176],{queue:_0x4defx1b[_0x3a20[69]],UserId:_0x4defx29[_0x3a20[131]]})}})[_0x3a20[67]](function(_0x4defx1f){logger[_0x3a20[66]](_0x3a20[175],_0x4defx1f)})}},queuememberpause:function(_0x4defx1b){return function(_0x4defx20){if(_0x4defx20){_0x4defx16(_0x4defx20[_0x3a20[69]],_0x3a20[174],_0x4defx20);_0x4defx16(util[_0x3a20[59]](_0x3a20[122],_0x4defx20.UserId),_0x3a20[174],_0x4defx20)}}},queuememberpenalty:function(_0x4defx1b){return function(_0x4defx20){return BPromise[_0x3a20[113]]()}},queuememberringinuse:function(_0x4defx1b){return function(_0x4defx20){return BPromise[_0x3a20[113]]()}},queuemember:function(_0x4defx1b){return function(_0x4defx20){_0x4defx1a(_0x4defx1b);_0x4defx1c(_0x4defx1b[_0x3a20[69]]);params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[114]][_0x4defx1b[_0x3a20[31]]]= _0x4defx1b;return BPromise[_0x3a20[113]]()}},queuecallerjoin:function(_0x4defx1b){return function(_0x4defx20){if(!params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]]){params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]]= {};params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[72]]= 0;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[74]]= 0;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[76]]= 0;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[87]]= 0;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[89]]= 0;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[77]]= 0;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[78]]= 0;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[83]]= 0;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[85]]= 0;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[90]]= 0;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[91]]= 0;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[70]]= 0};params[_0x3a20[62]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]]= {channel:_0x4defx1b[_0x3a20[124]],channelstate:Number(_0x4defx1b[_0x3a20[177]]),channelstatedesc:_0x4defx1b[_0x3a20[178]],calleridnum:_0x4defx1b[_0x3a20[179]],calleridname:_0x4defx1b[_0x3a20[180]],exten:_0x4defx1b[_0x3a20[181]],priority:Number(_0x4defx1b[_0x3a20[182]]),uniqueid:_0x4defx1b[_0x3a20[118]],queue:_0x4defx1b[_0x3a20[69]],position:Number(_0x4defx1b[_0x3a20[183]]),count:Number(_0x4defx1b[_0x3a20[184]])};params[_0x3a20[62]][_0x3a20[63]][_0x3a20[72]]++;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[72]]++;_0x4defx16(_0x4defx1b[_0x3a20[69]],_0x3a20[155],{type:_0x3a20[70],amount:1,queue:_0x4defx1b[_0x3a20[69]]});params[_0x3a20[62]][_0x3a20[63]][_0x3a20[70]]++;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[70]]++;_0x4defx16(_0x4defx1b[_0x3a20[69]],_0x3a20[155],{type:_0x3a20[72],amount:1,queue:_0x4defx1b[_0x3a20[69]]});if(_0x4defx20){_0x4defx16(_0x4defx20[_0x3a20[69]],_0x3a20[185],_0x4defx20)};return BPromise[_0x3a20[113]]()}},queuecallerabandon:function(_0x4defx1b){return function(_0x4defx20){if(_0x4defx20&& _0x4defx20[_0x3a20[186]]&& _0x4defx20[_0x3a20[186]][0]){_[_0x3a20[93]](_0x4defx20[_0x3a20[186]][1],function(_0x4defx2c){_0x4defx16(util[_0x3a20[59]](_0x3a20[122],_0x4defx2c[_0x3a20[30]]),_0x3a20[160],_0x4defx2c)})};if(_0x4defx20&& _0x4defx20[_0x3a20[187]]){_0x4defx16(_0x4defx1b[_0x3a20[69]],_0x3a20[158],_0x4defx20[_0x3a20[187]]);_0x4defx20[_0x3a20[187]][_0x3a20[148]][_0x3a20[188]]= _0x3a20[87];_0x4defx20[_0x3a20[187]][_0x3a20[189]][_0x3a20[188]]= true;triggers[_0x3a20[154]](_0x4defx20[_0x3a20[187]])};var _0x4defx28;var _0x4defx2b=moment()[_0x3a20[59]](_0x3a20[58]);if(params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[72]]){params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[72]]--;_0x4defx16(_0x4defx1b[_0x3a20[69]],_0x3a20[155],{type:_0x3a20[72],amount:-1,queue:_0x4defx1b[_0x3a20[69]]})};if(params[_0x3a20[62]][_0x3a20[63]][_0x3a20[72]]){params[_0x3a20[62]][_0x3a20[63]][_0x3a20[72]]--};if(params[_0x3a20[62]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]]){params[_0x3a20[62]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]][_0x3a20[77]]= Number(_0x4defx1b[_0x3a20[77]]);params[_0x3a20[62]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]][_0x3a20[183]]= Number(_0x4defx1b[_0x3a20[183]]);params[_0x3a20[62]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]][_0x3a20[190]]= Number(_0x4defx1b[_0x3a20[190]])};params[_0x3a20[62]][_0x3a20[63]][_0x3a20[87]]++;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[87]]++;_0x4defx16(_0x4defx1b[_0x3a20[69]],_0x3a20[155],{type:_0x3a20[191],amount:1,queue:_0x4defx1b[_0x3a20[69]]});params[_0x3a20[62]][_0x3a20[63]][_0x3a20[90]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[63]][_0x3a20[76]]/ (params[_0x3a20[62]][_0x3a20[63]][_0x3a20[76]]+ params[_0x3a20[62]][_0x3a20[63]][_0x3a20[87]])* 100,2);params[_0x3a20[62]][_0x3a20[63]][_0x3a20[91]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[63]][_0x3a20[87]]/ (params[_0x3a20[62]][_0x3a20[63]][_0x3a20[76]]+ params[_0x3a20[62]][_0x3a20[63]][_0x3a20[87]])* 100,2);params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[90]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[76]]/ (params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[76]]+ params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[87]])* 100,2);params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[91]]= _[_0x3a20[84]](params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[87]]/ (params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[76]]+ params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[87]])* 100,2);return User[_0x3a20[97]]({where:{lastQueue:_0x4defx1b[_0x3a20[69]]},raw:true})[_0x3a20[92]](function(_0x4defx2f){if(_0x4defx2f&& _0x4defx2f[_0x3a20[68]]){var _0x4defx28;_[_0x3a20[93]](_0x4defx2f,function(_0x4defx30){_0x4defx28= _[_0x3a20[133]]({newValues:{id:_0x4defx30[_0x3a20[131]],queueStatus:_0x3a20[121],queueStatusAt:_0x4defx2b,lastQueue:_0x4defx1b[_0x3a20[69]]}},_0x4defx30,{id:_0x4defx30[_0x3a20[131]],queueStatus:_0x3a20[121],queueStatusAt:_0x4defx2b,lastQueue:_0x4defx1b[_0x3a20[69]]});_0x4defx28[_0x3a20[26]]= _0x3a20[95];_0x4defx16(util[_0x3a20[59]](_0x3a20[135],_0x4defx30[_0x3a20[136]],_0x4defx30[_0x3a20[131]]),_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[127],_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[126],_0x3a20[137],_0x4defx28)})}})[_0x3a20[67]](function(_0x4defx1f){logger[_0x3a20[66]](_0x3a20[192],_0x4defx1f)})}},blindtransfer:function(_0x4defx1b){return function(_0x4defx20){_0x4defx16(null,_0x4defx1b[_0x3a20[26]][_0x3a20[193]](),_0x4defx1b);return BPromise[_0x3a20[113]]()}},attendedtransfer:function(_0x4defx1b){return function(_0x4defx20){_0x4defx16(null,_0x4defx1b[_0x3a20[26]][_0x3a20[193]](),_0x4defx1b);return BPromise[_0x3a20[113]]()}},dialbegin:function(_0x4defx1b){return function(_0x4defx20){params[_0x3a20[98]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]]= {channel:_0x4defx1b[_0x3a20[124]],channelstate:Number(_0x4defx1b[_0x3a20[177]]),channelstatedesc:_0x4defx1b[_0x3a20[178]],calleridnum:_0x4defx1b[_0x3a20[179]],calleridname:_0x4defx1b[_0x3a20[180]],context:_0x4defx1b[_0x3a20[194]],exten:_0x4defx1b[_0x3a20[181]],priority:Number(_0x4defx1b[_0x3a20[182]]),dialstring:_0x4defx1b[_0x3a20[195]]};if(_0x4defx1b[_0x3a20[124]]){var _0x4defx28=_[_0x3a20[196]](_0x4defx1b,{starttime:moment()[_0x3a20[59]](_0x3a20[58]),lastevent:_0x3a20[152],updatedAt:moment()[_0x3a20[59]](_0x3a20[58])});_0x4defx16(util[_0x3a20[59]](_0x3a20[122],_0x4defx1b[_0x3a20[124]][_0x3a20[123]](/\/|-/)[1]),_0x3a20[197],_0x4defx28);_0x4defx16(_0x3a20[127],_0x3a20[125],_[_0x3a20[196]](_0x4defx28,{role:_0x3a20[127]}));_0x4defx16(_0x3a20[126],_0x3a20[125],_0x4defx28,_[_0x3a20[196]](_0x4defx28,{role:_0x3a20[126]}));if(_0x4defx20){triggers[_0x3a20[128]](_0x4defx20)}};return BPromise[_0x3a20[113]]()}},dialend:function(_0x4defx1b){return function(_0x4defx20){if(params[_0x3a20[98]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]]){params[_0x3a20[98]][_0x3a20[119]][_0x4defx1b[_0x3a20[118]]][_0x3a20[198]]= _0x4defx1b[_0x3a20[198]]};if(_0x4defx1b[_0x3a20[124]]){var _0x4defx2b=moment()[_0x3a20[59]](_0x3a20[58]);var _0x4defx28={dialstatus:_0x4defx1b[_0x3a20[198]],lastevent:(_0x4defx1b[_0x3a20[198]]=== _0x3a20[103])?_0x3a20[168]:_0x3a20[121],answertime:(_0x4defx1b[_0x3a20[198]]=== _0x3a20[103])?_0x4defx2b:null,uniqueid:_0x4defx1b[_0x3a20[118]],linkedid:_0x4defx1b[_0x3a20[120]],destuniqueid:_0x4defx1b[_0x3a20[162]],destlinkedid:_0x4defx1b[_0x3a20[199]],updatedAt:_0x4defx2b};_0x4defx16(util[_0x3a20[59]](_0x3a20[122],_0x4defx1b[_0x3a20[124]][_0x3a20[123]](/\/|-/)[1]),_0x3a20[125],_0x4defx28);_0x4defx16(_0x3a20[127],_0x3a20[125],_0x4defx28);_0x4defx16(_0x3a20[126],_0x3a20[125],_0x4defx28);if(_0x4defx20){triggers[_0x3a20[128]](_0x4defx20)}};return BPromise[_0x3a20[113]]()}},varset:function(_0x4defx1b){return function(_0x4defx20){if(_0x4defx1b[_0x3a20[201]][_0x3a20[55]](_0x3a20[200])){_0x4defx16(_0x3a20[127],_0x3a20[197],{uniqueid:_0x4defx1b[_0x3a20[118]],routeId:_0x4defx1b[_0x3a20[202]],updatedAt:moment()[_0x3a20[59]](_0x3a20[58])});_0x4defx16(_0x3a20[126],_0x3a20[197],{uniqueid:_0x4defx1b[_0x3a20[118]],routeId:_0x4defx1b[_0x3a20[202]],updatedAt:moment()[_0x3a20[59]](_0x3a20[58])})};if(_0x4defx1b){triggers[_0x3a20[203]](_0x4defx1b)};return BPromise[_0x3a20[113]]()}},queuecallerunmanaged:function(_0x4defx1b){return function(_0x4defx20){if(_0x4defx20){params[_0x3a20[62]][_0x3a20[63]][_0x3a20[89]]+= 1;params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[89]]+= 1;_0x4defx16(_0x4defx1b[_0x3a20[69]],_0x3a20[155],{type:_0x3a20[89],amount:1,queue:_0x4defx1b[_0x3a20[69]]});if(params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[72]]){params[_0x3a20[62]][_0x3a20[61]][_0x4defx1b[_0x3a20[69]]][_0x3a20[72]]-= 1};if(params[_0x3a20[62]][_0x3a20[63]][_0x3a20[72]]){params[_0x3a20[62]][_0x3a20[63]][_0x3a20[72]]-= 1;_0x4defx16(_0x4defx1b[_0x3a20[69]],_0x3a20[155],{type:_0x3a20[72],amount:-1,queue:_0x4defx1b[_0x3a20[69]]})};_0x4defx16(_0x4defx1b[_0x3a20[69]],_0x3a20[158],_0x4defx20);var _0x4defx2b=moment()[_0x3a20[59]](_0x3a20[58]);return User[_0x3a20[97]]({where:{lastQueue:_0x4defx1b[_0x3a20[69]]},raw:true})[_0x3a20[92]](function(_0x4defx2f){if(_0x4defx2f&& _0x4defx2f[_0x3a20[68]]){var _0x4defx28;_[_0x3a20[93]](_0x4defx2f,function(_0x4defx30){_0x4defx28= _[_0x3a20[133]]({newValues:{id:_0x4defx30[_0x3a20[131]],queueStatus:_0x3a20[121],queueStatusAt:_0x4defx2b,lastQueue:_0x4defx1b[_0x3a20[69]]}},_0x4defx30,{id:_0x4defx30[_0x3a20[131]],queueStatus:_0x3a20[121],queueStatusAt:_0x4defx2b,lastQueue:_0x4defx1b[_0x3a20[69]]});_0x4defx28[_0x3a20[26]]= _0x3a20[204];_0x4defx16(util[_0x3a20[59]](_0x3a20[135],_0x4defx30[_0x3a20[136]],_0x4defx30[_0x3a20[131]]),_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[127],_0x3a20[137],_0x4defx28);_0x4defx16(_0x3a20[126],_0x3a20[137],_0x4defx28)})}})[_0x3a20[67]](function(_0x4defx1f){logger[_0x3a20[66]](_0x3a20[192],_0x4defx1f)})}}},agentUpdate:function(_0x4defx30){return function(){_0x4defx30[_0x3a20[26]]= _0x3a20[205];_0x4defx16(util[_0x3a20[59]](_0x3a20[122],_0x4defx30[_0x3a20[131]]),_0x3a20[137],_0x4defx30);_0x4defx16(_0x3a20[127],_0x3a20[137],_0x4defx30);_0x4defx16(_0x3a20[126],_0x3a20[137],_0x4defx30)}},console:function(_0x4defx31){_0x4defx16(_0x4defx31[_0x3a20[206]],util[_0x3a20[59]](_0x3a20[207],_0x4defx31[_0x3a20[112]]),_0x4defx31[_0x3a20[208]])},realtimeQueueMembers:function(_0x4defx32){return function(){_[_0x3a20[210]](params[_0x3a20[62]][_0x3a20[61]],function(_0x4defx1d,_0x4defx22){if(_[_0x3a20[209]](_0x4defx32,_0x4defx22)){_[_0x3a20[210]](_0x4defx1d[_0x3a20[114]],function(_0x4defx30){_0x4defx16(_0x4defx22,_0x3a20[174],_0x4defx30)})}})}},updateTriggers:function(_0x4defx31){return function(){return triggers[_0x3a20[211]](_0x4defx31)}},queueAdd:function(_0x4defx33,_0x4defx34){return function(){if(_0x4defx33&& _0x4defx34){_[_0x3a20[93]](_0x4defx33,function(_0x4defx20){_0x4defx16(null,util[_0x3a20[59]](_0x3a20[212],_0x4defx34),_0x4defx20[0])})}}},queueRemove:function(_0x4defx20,_0x4defx34){return function(){if(_0x4defx20&& _0x4defx34){_0x4defx16(null,util[_0x3a20[59]](_0x3a20[213],_0x4defx34),_0x4defx20)}}},checkTriggers:function(_0x4defx31){return function(){return triggers[_0x3a20[214]](_0x4defx31)}},videoOn:function(_0x4defx1b){return function(){return triggers[_0x3a20[215]](_0x4defx1b)}},inboundInit:function(){return function(){return BPromise[_0x3a20[113]]()[_0x3a20[92]](_0x4defx1e())}},outboundInit:function(){return function(){return BPromise[_0x3a20[113]]()[_0x3a20[92]](_0x4defx25())}},reportFaxUpdate:function(_0x4defx35){return function(){_0x4defx35[_0x3a20[26]]= _0x3a20[216];_0x4defx16(util[_0x3a20[59]](_0x3a20[122],_0x4defx35[_0x3a20[217]]),_0x3a20[137],_0x4defx35);_0x4defx16(_0x3a20[126],_0x3a20[218],_0x4defx35)}},widgetValues:function(_0x4defx36,_0x4defx29){return function(){_[_0x3a20[210]](_0x4defx36,function(_0x4defx37,_0x4defx38){_0x4defx16(util[_0x3a20[59]](_0x3a20[135],_0x4defx29[_0x3a20[136]],_0x4defx29[_0x3a20[131]]),_0x3a20[219]+ _0x4defx38,_0x4defx37)})}},receivefax:function(_0x4defx1b){return function(_0x4defx31){if(_0x4defx31){return triggers[_0x3a20[220]](_0x4defx31)};return null}},reportQueueUpdate:function(_0x4defx35){return function(){_0x4defx35[_0x3a20[26]]= _0x3a20[221];_0x4defx16(util[_0x3a20[59]](_0x4defx35[_0x3a20[69]]),_0x3a20[158],_0x4defx35)}}}}