1 var 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_=require(_0x56ab[1]);var util=require(_0x56ab[2]);var moment=require(_0x56ab[3]);var BPromise=require(_0x56ab[4]);var redis=require(_0x56ab[5]);var VoiceQueue=require(_0x56ab[7])[_0x56ab[6]];var ReportQueue=require(_0x56ab[7])[_0x56ab[8]];var ReportCall=require(_0x56ab[7])[_0x56ab[9]];var ReportAgent=require(_0x56ab[7])[_0x56ab[10]];var ReportDial=require(_0x56ab[7])[_0x56ab[11]];var ReportMember=require(_0x56ab[7])[_0x56ab[12]];var User=require(_0x56ab[7])[_0x56ab[13]];var Triggers=require(_0x56ab[14]);var config=require(_0x56ab[15]);var utils=require(_0x56ab[16]);var redisConf;if(config[_0x56ab[17]]){redisConf= {password:config[_0x56ab[17]]}};var redisClient=redis[_0x56ab[19]](6379,config[_0x56ab[18]],redisConf);var io=require(_0x56ab[20])(redisClient);var triggers= new Triggers(io);var params={trunks:[],inbound:{queues:{},channels:[],global:{waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0}},outbound:{global:{total:0,answered:0,sumDuration:0,avgDuration:0},channels:[]}};module[_0x56ab[21]]= function(){var _0x5b43x15=function(_0x5b43x16,_0x5b43x17,_0x5b43x18){if(_0x5b43x16){io[_0x56ab[23]](_0x5b43x16)[_0x56ab[22]](_0x5b43x17,_0x5b43x18)}else {io[_0x56ab[22]](_0x5b43x17,_0x5b43x18)}};var _0x5b43x19=function(_0x5b43x1a){delete _0x5b43x1a[_0x56ab[24]];delete _0x5b43x1a[_0x56ab[25]];delete _0x5b43x1a[_0x56ab[26]];delete _0x5b43x1a[_0x56ab[27]];_0x5b43x1a[_0x56ab[28]]= _0x5b43x1a[_0x56ab[29]]|| _0x5b43x1a[_0x56ab[28]];_0x5b43x1a[_0x56ab[30]]= _0x5b43x1a[_0x56ab[31]];_0x5b43x1a[_0x56ab[32]]= _0x56ab[33];switch(_0x5b43x1a[_0x56ab[51]]){case _0x56ab[34]:_0x5b43x1a[_0x56ab[32]]= _0x56ab[33];break;case _0x56ab[36]:_0x5b43x1a[_0x56ab[32]]= _0x56ab[35];break;case _0x56ab[38]:_0x5b43x1a[_0x56ab[32]]= _0x56ab[37];break;case _0x56ab[40]:_0x5b43x1a[_0x56ab[32]]= _0x56ab[39];break;case _0x56ab[42]:_0x5b43x1a[_0x56ab[32]]= _0x56ab[41];break;case _0x56ab[44]:_0x5b43x1a[_0x56ab[32]]= _0x56ab[43];break;case _0x56ab[46]:_0x5b43x1a[_0x56ab[32]]= _0x56ab[45];break;case _0x56ab[48]:_0x5b43x1a[_0x56ab[32]]= _0x56ab[47];break;case _0x56ab[50]:_0x5b43x1a[_0x56ab[32]]= _0x56ab[49];break;default:};_0x5b43x1a[_0x56ab[51]]= Number(_0x5b43x1a[_0x56ab[51]]);if(_0x5b43x1a[_0x56ab[53]](_0x56ab[52])){_0x5b43x1a[_0x56ab[52]]= Number(_0x5b43x1a[_0x56ab[52]])};if(_0x5b43x1a[_0x56ab[53]](_0x56ab[54])){_0x5b43x1a[_0x56ab[54]]= Number(_0x5b43x1a[_0x56ab[54]])};if(_0x5b43x1a[_0x56ab[53]](_0x56ab[55])){if(_0x5b43x1a[_0x56ab[55]]=== _0x56ab[34]){_0x5b43x1a[_0x56ab[55]]= null}else {_0x5b43x1a[_0x56ab[55]]= moment()[_0x56ab[57]](_0x56ab[56])}};_0x5b43x1a[_0x56ab[58]]= parseInt(_0x5b43x1a[_0x56ab[58]],10)?true:false};function _0x5b43x1b(_0x5b43x1c){if(!params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1c]){params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1c]= {agents:{},waiting:0,active:0,completed:0,abandoned:0,unmanaged:0,holdtime:0,talktime:0,avgHoldtime:0,avgTalktime:0,answerRate:0,abandonRate:0,total:0}}}VoiceQueue[_0x56ab[104]]({attributes:[_0x56ab[29]],raw:true})[_0x56ab[80]](function(_0x5b43x1e){if(_0x5b43x1e){_[_0x56ab[105]](_0x5b43x1e,function(_0x5b43x1c){_0x5b43x1b(_0x5b43x1c[_0x56ab[29]])});return ReportQueue[_0x56ab[104]]({attributes:[_0x56ab[81],_0x56ab[90],_0x56ab[93],_0x56ab[106],_0x56ab[107],_0x56ab[108],_0x56ab[88]],raw:true})}})[_0x56ab[80]](function(_0x5b43x1e){if(_0x5b43x1e){var _0x5b43x21;var _0x5b43x22;var _0x5b43x23=_0x5b43x1e[_0x56ab[66]];for(var _0x5b43x24=0;_0x5b43x24< _0x5b43x23;_0x5b43x24++){_0x5b43x21= _0x5b43x1e[_0x5b43x24];_0x5b43x22= _0x5b43x21[_0x56ab[81]];_0x5b43x1b(_0x5b43x22);params[_0x56ab[60]][_0x56ab[68]][_0x56ab[67]]++;params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[67]]++;if(utils[_0x56ab[82]](_0x5b43x21)){params[_0x56ab[60]][_0x56ab[68]][_0x56ab[83]]++;params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[83]]++};if(utils[_0x56ab[84]](_0x5b43x21)){params[_0x56ab[60]][_0x56ab[68]][_0x56ab[85]]++;params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[85]]++};if(utils[_0x56ab[86]](_0x5b43x21)){params[_0x56ab[60]][_0x56ab[68]][_0x56ab[87]]++;params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[87]]++;params[_0x56ab[60]][_0x56ab[68]][_0x56ab[88]]+= _0x5b43x21[_0x56ab[88]]|| 0;params[_0x56ab[60]][_0x56ab[68]][_0x56ab[89]]+= moment(_0x5b43x21[_0x56ab[93]])[_0x56ab[92]](moment(_0x5b43x21[_0x56ab[90]]),_0x56ab[91]);params[_0x56ab[60]][_0x56ab[68]][_0x56ab[94]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[88]]/ params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[87]]);params[_0x56ab[60]][_0x56ab[68]][_0x56ab[95]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[89]]/ params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[87]]);params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[88]]+= _0x5b43x21[_0x56ab[88]]|| 0;params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[89]]+= moment(_0x5b43x21[_0x56ab[93]])[_0x56ab[92]](moment(_0x5b43x21[_0x56ab[90]]),_0x56ab[91]);params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[94]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[88]]/ params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[87]]);params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[95]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[89]]/ params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[87]])};if(utils[_0x56ab[96]](_0x5b43x21)){params[_0x56ab[60]][_0x56ab[68]][_0x56ab[97]]++;params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[97]]++};if(utils[_0x56ab[98]](_0x5b43x21)){params[_0x56ab[60]][_0x56ab[68]][_0x56ab[99]]++;params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[99]]++}};params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[79]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[87]]/ (params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[87]]+ params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[97]])* 100,2);params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[100]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[97]]/ (params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[87]]+ params[_0x56ab[60]][_0x56ab[59]][_0x5b43x22][_0x56ab[97]])* 100,2);params[_0x56ab[60]][_0x56ab[68]][_0x56ab[79]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[68]][_0x56ab[87]]/ (params[_0x56ab[60]][_0x56ab[68]][_0x56ab[87]]+ params[_0x56ab[60]][_0x56ab[68]][_0x56ab[97]])* 100,2);params[_0x56ab[60]][_0x56ab[68]][_0x56ab[100]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[68]][_0x56ab[97]]/ (params[_0x56ab[60]][_0x56ab[68]][_0x56ab[87]]+ params[_0x56ab[60]][_0x56ab[68]][_0x56ab[97]])* 100,2)};return ReportCall[_0x56ab[104]]({where:{type:[_0x56ab[63],_0x56ab[65]],createdAt:{$gte:moment()[_0x56ab[102]](_0x56ab[101])}},attributes:[_0x56ab[103],_0x56ab[71],_0x56ab[74]],raw:true})})[_0x56ab[80]](function(_0x5b43x1e){if(_0x5b43x1e){var _0x5b43x1f=_[_0x56ab[64]](_0x5b43x1e,{type:_0x56ab[63]});var _0x5b43x20=_[_0x56ab[64]](_0x5b43x1e,{type:_0x56ab[65]});if(_0x5b43x1f[_0x56ab[66]]){params[_0x56ab[63]][_0x56ab[68]][_0x56ab[67]]= _0x5b43x1f[_0x56ab[66]];params[_0x56ab[63]][_0x56ab[68]][_0x56ab[69]]= _[_0x56ab[72]](_0x5b43x1f,_0x56ab[71])[_0x56ab[70]]|| 0;params[_0x56ab[63]][_0x56ab[68]][_0x56ab[73]]= _[_0x56ab[75]](_0x5b43x1f,_0x56ab[74]);if(params[_0x56ab[63]][_0x56ab[68]][_0x56ab[69]]){params[_0x56ab[63]][_0x56ab[68]][_0x56ab[76]]= _[_0x56ab[78]]((_[_0x56ab[75]](_0x5b43x1f[_0x56ab[77]],_0x56ab[74])/ params[_0x56ab[63]][_0x56ab[68]][_0x56ab[69]]));params[_0x56ab[63]][_0x56ab[68]][_0x56ab[79]]= _[_0x56ab[78]](params[_0x56ab[63]][_0x56ab[68]][_0x56ab[69]]/ params[_0x56ab[63]][_0x56ab[68]][_0x56ab[67]]* 100,1)}};if(_0x5b43x20[_0x56ab[66]]){params[_0x56ab[63]][_0x56ab[68]][_0x56ab[65]]= _0x5b43x20[_0x56ab[66]]}}})[_0x56ab[62]](function(_0x5b43x1d){console[_0x56ab[61]](_0x5b43x1d)});return {cdr:function(_0x5b43x1a){return function(_0x5b43x1e){if(_0x5b43x1a[_0x56ab[103]]== _0x56ab[63]|| _0x5b43x1a[_0x56ab[103]]== _0x56ab[65]){_0x5b43x15(_0x56ab[109],_0x56ab[110],_0x5b43x1a);if(_0x5b43x1a[_0x56ab[103]]== _0x56ab[63]){params[_0x56ab[63]][_0x56ab[68]][_0x56ab[67]]++;_0x5b43x1a[_0x56ab[71]]== _0x56ab[70]&& (params[_0x56ab[63]][_0x56ab[68]][_0x56ab[69]]++);params[_0x56ab[63]][_0x56ab[68]][_0x56ab[73]]+= Number(_0x5b43x1a[_0x56ab[74]]);if(params[_0x56ab[63]][_0x56ab[68]][_0x56ab[69]]){params[_0x56ab[63]][_0x56ab[68]][_0x56ab[76]]= _[_0x56ab[78]](params[_0x56ab[63]][_0x56ab[68]][_0x56ab[73]]/ params[_0x56ab[63]][_0x56ab[68]][_0x56ab[69]]);params[_0x56ab[63]][_0x56ab[68]][_0x56ab[79]]= _[_0x56ab[78]](params[_0x56ab[63]][_0x56ab[68]][_0x56ab[69]]/ params[_0x56ab[63]][_0x56ab[68]][_0x56ab[67]]* 100,1)}}else {params[_0x56ab[63]][_0x56ab[68]][_0x56ab[65]]++};_0x5b43x15(_0x56ab[111],_0x56ab[112],params[_0x56ab[63]][_0x56ab[68]])}}},send:function(_0x5b43x1a){return function(_0x5b43x1e){return BPromise[_0x56ab[113]]()}},hangup:function(_0x5b43x1a){return function(_0x5b43x1e){if(params[_0x56ab[63]][_0x56ab[115]][_0x5b43x1a[_0x56ab[114]]]){delete params[_0x56ab[63]][_0x56ab[115]][_0x5b43x1a[_0x56ab[114]]]};if(params[_0x56ab[60]][_0x56ab[115]][_0x5b43x1a[_0x56ab[114]]]){delete params[_0x56ab[60]][_0x56ab[115]][_0x5b43x1a[_0x56ab[114]]]};var _0x5b43x25={uniqueid:_0x5b43x1a[_0x56ab[114]],linkedid:_0x5b43x1a[_0x56ab[116]],endtime:moment()[_0x56ab[57]](_0x56ab[56]),lastevent:_0x56ab[117],updatedAt:moment()[_0x56ab[57]](_0x56ab[56])};_0x5b43x15(util[_0x56ab[57]](_0x56ab[118],_0x5b43x1a[_0x56ab[120]][_0x56ab[119]](/\/|-/)[1]),_0x56ab[121],_0x5b43x25);_0x5b43x15(_0x56ab[122],_0x56ab[121],_0x5b43x25);_0x5b43x15(_0x56ab[123],_0x56ab[121],_0x5b43x25);if(_0x5b43x1e){triggers[_0x56ab[124]](_0x5b43x1e)};return BPromise[_0x56ab[113]]()}},devicestatechange:function(_0x5b43x1a){return function(_0x5b43x1e){return User[_0x56ab[137]]({where:{name:_0x5b43x1a[_0x56ab[136]][_0x56ab[135]](_0x56ab[133],_0x56ab[134])},raw:true})[_0x56ab[80]](function(_0x5b43x26){if(_0x5b43x26){var _0x5b43x25=_[_0x56ab[129]]({newValues:{id:_0x5b43x26[_0x56ab[127]],status:_0x5b43x1a[_0x56ab[128]],statusAt:moment()[_0x56ab[57]](_0x56ab[56])}},_0x5b43x26,{status:_0x5b43x1a[_0x56ab[128]],statusAt:moment()[_0x56ab[57]](_0x56ab[56])});_0x5b43x15(util[_0x56ab[57]](_0x56ab[130],_0x5b43x26[_0x56ab[131]],_0x5b43x26[_0x56ab[127]]),_0x56ab[132],_0x5b43x25);_0x5b43x15(_0x56ab[123],_0x56ab[132],_0x5b43x25);_0x5b43x15(_0x56ab[122],_0x56ab[132],_0x5b43x25)}})[_0x56ab[62]](function(_0x5b43x1d){console[_0x56ab[126]](_0x56ab[125],_0x5b43x1d)})}},peerstatus:function(_0x5b43x1a){return function(_0x5b43x1e){if(_0x5b43x1e&& _0x5b43x1e[0]){_[_0x56ab[105]](_0x5b43x1e[1],function(_0x5b43x27){if(!params[_0x56ab[138]][_0x5b43x27[_0x56ab[29]]]){params[_0x56ab[138]][_0x5b43x27[_0x56ab[29]]]= {name:_0x5b43x27[_0x56ab[29]]}};params[_0x56ab[138]][_0x5b43x27[_0x56ab[29]]][_0x56ab[139]]= _0x5b43x1a[_0x56ab[139]];_0x5b43x15(_0x56ab[140],_0x56ab[141],params[_0x56ab[138]][_0x5b43x27[_0x56ab[29]]])})};return BPromise[_0x56ab[113]]()}},registry:function(_0x5b43x1a){return function(_0x5b43x1e){if(_0x5b43x1e&& _0x5b43x1e[0]){_[_0x56ab[105]](_0x5b43x1e[1],function(_0x5b43x27){if(!params[_0x56ab[138]][_0x5b43x27[_0x56ab[29]]]){params[_0x56ab[138]][_0x5b43x27[_0x56ab[29]]]= {name:_0x5b43x27[_0x56ab[29]]}};params[_0x56ab[138]][_0x5b43x27[_0x56ab[29]]][_0x56ab[51]]= _0x5b43x1a[_0x56ab[51]];_0x5b43x15(_0x56ab[140],_0x56ab[141],params[_0x56ab[138]][_0x5b43x27[_0x56ab[29]]])})};return BPromise[_0x56ab[113]]()}},agentcalled:function(_0x5b43x1a){return function(_0x5b43x1e){if(_0x5b43x1e){_0x5b43x15(util[_0x56ab[57]](_0x56ab[118],_0x5b43x1e[_0x56ab[28]]),_0x56ab[142],_0x5b43x1e);triggers[_0x56ab[143]](_0x5b43x1e)};return User[_0x56ab[137]]({where:{name:_0x5b43x1a[_0x56ab[28]],voicePause:false},raw:true})[_0x56ab[80]](function(_0x5b43x26){if(_0x5b43x26){var _0x5b43x28=moment()[_0x56ab[57]](_0x56ab[56]);var _0x5b43x25=_[_0x56ab[129]]({newValues:{id:_0x5b43x26[_0x56ab[127]],queueStatus:_0x56ab[145],queueStatusAt:_0x5b43x28,lastQueue:_0x5b43x1a[_0x56ab[81]]}},_0x5b43x26,{queueStatus:_0x56ab[145],queueStatusAt:_0x5b43x28,lastQueue:_0x5b43x1a[_0x56ab[81]]});_0x5b43x15(util[_0x56ab[57]](_0x56ab[130],_0x5b43x26[_0x56ab[131]],_0x5b43x26[_0x56ab[127]]),_0x56ab[132],_0x5b43x25);_0x5b43x15(_0x56ab[123],_0x56ab[132],_0x5b43x25);_0x5b43x15(_0x56ab[122],_0x56ab[132],_0x5b43x25)}})[_0x56ab[62]](function(_0x5b43x1d){console[_0x56ab[126]](_0x56ab[144],_0x5b43x1d)})}},agentcomplete:function(_0x5b43x1a){return function(_0x5b43x1e){if(_0x5b43x1e){triggers[_0x56ab[146]](_0x5b43x1e)};if(params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[85]]){params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[85]]--};if(params[_0x56ab[60]][_0x56ab[68]][_0x56ab[85]]){params[_0x56ab[60]][_0x56ab[68]][_0x56ab[85]]--;_0x5b43x15(_0x5b43x1a[_0x56ab[81]],_0x56ab[147],{type:_0x56ab[85],amount:-1,queue:_0x5b43x1a[_0x56ab[81]]})};params[_0x56ab[60]][_0x56ab[68]][_0x56ab[87]]++;params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[87]]++;_0x5b43x15(_0x5b43x1a[_0x56ab[81]],_0x56ab[147],{type:_0x56ab[117],amount:1,queue:_0x5b43x1a[_0x56ab[81]]});params[_0x56ab[60]][_0x56ab[68]][_0x56ab[79]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[68]][_0x56ab[87]]/ (params[_0x56ab[60]][_0x56ab[68]][_0x56ab[87]]+ params[_0x56ab[60]][_0x56ab[68]][_0x56ab[97]])* 100,2);params[_0x56ab[60]][_0x56ab[68]][_0x56ab[100]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[68]][_0x56ab[97]]/ (params[_0x56ab[60]][_0x56ab[68]][_0x56ab[87]]+ params[_0x56ab[60]][_0x56ab[68]][_0x56ab[97]])* 100,2);params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[79]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[87]]/ (params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[87]]+ params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[97]])* 100,2);params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[100]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[97]]/ (params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[87]]+ params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[97]])* 100,2);params[_0x56ab[60]][_0x56ab[68]][_0x56ab[89]]+= Number(_0x5b43x1a[_0x56ab[89]]);params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[89]]+= Number(_0x5b43x1a[_0x56ab[89]]);_0x5b43x15(_0x5b43x1a[_0x56ab[81]],_0x56ab[147],{type:_0x56ab[89],amount:Number(_0x5b43x1a[_0x56ab[89]]),queue:_0x5b43x1a[_0x56ab[81]]});params[_0x56ab[60]][_0x56ab[68]][_0x56ab[95]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[68]][_0x56ab[89]]/ params[_0x56ab[60]][_0x56ab[68]][_0x56ab[87]]);params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[95]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[89]]/ params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[87]]);params[_0x56ab[60]][_0x56ab[68]][_0x56ab[88]]+= Number(_0x5b43x1a[_0x56ab[88]]);params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[88]]+= Number(_0x5b43x1a[_0x56ab[88]]);_0x5b43x15(_0x5b43x1a[_0x56ab[81]],_0x56ab[147],{type:_0x56ab[88],amount:Number(_0x5b43x1a[_0x56ab[88]]),queue:_0x5b43x1a[_0x56ab[81]]});params[_0x56ab[60]][_0x56ab[68]][_0x56ab[94]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[68]][_0x56ab[88]]/ params[_0x56ab[60]][_0x56ab[68]][_0x56ab[87]]);params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[94]]= _[_0x56ab[78]](params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[88]]/ params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[87]]);var _0x5b43x25;var _0x5b43x28=moment()[_0x56ab[57]](_0x56ab[56]);return ReportAgent[_0x56ab[137]]({where:{uniqueid:_0x5b43x1a[_0x56ab[114]],destuniqueid:_0x5b43x1a[_0x56ab[152]]},raw:true})[_0x56ab[80]](function(_0x5b43x29){if(_0x5b43x29){_0x5b43x25= _[_0x56ab[129]]({},_0x5b43x29,{lastevent:_0x56ab[117],agentcomplete:true,agentcompleteAt:_0x5b43x28,talktime:Number(_0x5b43x1a[_0x56ab[89]]),reason:_0x5b43x1a[_0x56ab[150]]});_0x5b43x15(util[_0x56ab[57]](_0x56ab[118],_0x5b43x29[_0x56ab[28]]),_0x56ab[151],_0x5b43x25)};return ReportQueue[_0x56ab[137]]({where:{uniqueid:_0x5b43x1a[_0x56ab[114]]},raw:true})})[_0x56ab[80]](function(_0x5b43x29){if(_0x5b43x29){_0x5b43x25= _[_0x56ab[129]]({},_0x5b43x29,{queuecallercomplete:true,queuecallercompleteAt:_0x5b43x28});_0x5b43x15(_0x5b43x29[_0x56ab[81]],_0x56ab[149],_0x5b43x25)};return User[_0x56ab[137]]({where:{name:_0x5b43x1a[_0x56ab[28]]},raw:true})})[_0x56ab[80]](function(_0x5b43x26){if(_0x5b43x26){var _0x5b43x25=_[_0x56ab[129]]({newValues:{id:_0x5b43x26[_0x56ab[127]],queueStatus:_0x56ab[117],queueStatusAt:_0x5b43x28,lastQueue:_0x5b43x1a[_0x56ab[81]]}},_0x5b43x26,{queueStatus:_0x56ab[117],queueStatusAt:_0x5b43x28,lastQueue:_0x5b43x1a[_0x56ab[81]]});_0x5b43x15(util[_0x56ab[57]](_0x56ab[130],_0x5b43x26[_0x56ab[131]],_0x5b43x26[_0x56ab[127]]),_0x56ab[132],_0x5b43x25);_0x5b43x15(_0x56ab[123],_0x56ab[132],_0x5b43x25);_0x5b43x15(_0x56ab[122],_0x56ab[132],_0x5b43x25)}})[_0x56ab[62]](function(_0x5b43x1d){console[_0x56ab[126]](_0x56ab[148],_0x5b43x1d)})}},agentconnect:function(_0x5b43x1a){return function(_0x5b43x1e){if(_0x5b43x1e){triggers[_0x56ab[146]](_0x5b43x1e)};if(params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[83]]){params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[83]]--;_0x5b43x15(_0x5b43x1a[_0x56ab[81]],_0x56ab[147],{type:_0x56ab[83],amount:-1,queue:_0x5b43x1a[_0x56ab[81]]})};if(params[_0x56ab[60]][_0x56ab[68]][_0x56ab[83]]){params[_0x56ab[60]][_0x56ab[68]][_0x56ab[83]]--};if(params[_0x56ab[60]][_0x56ab[115]][_0x5b43x1a[_0x56ab[114]]]){params[_0x56ab[60]][_0x56ab[115]][_0x5b43x1a[_0x56ab[114]]][_0x56ab[153]]= _0x5b43x1a[_0x56ab[154]];params[_0x56ab[60]][_0x56ab[115]][_0x5b43x1a[_0x56ab[114]]][_0x56ab[155]]= _0x5b43x1a[_0x56ab[155]];params[_0x56ab[60]][_0x56ab[115]][_0x5b43x1a[_0x56ab[114]]][_0x56ab[88]]= Number(_0x5b43x1a[_0x56ab[88]]);params[_0x56ab[60]][_0x56ab[115]][_0x5b43x1a[_0x56ab[114]]][_0x56ab[156]]= Number(_0x5b43x1a[_0x56ab[156]]);params[_0x56ab[60]][_0x56ab[115]][_0x5b43x1a[_0x56ab[114]]][_0x56ab[30]]= _0x5b43x1a[_0x56ab[30]];params[_0x56ab[60]][_0x56ab[115]][_0x5b43x1a[_0x56ab[114]]][_0x56ab[28]]= _0x5b43x1a[_0x56ab[28]]};params[_0x56ab[60]][_0x56ab[68]][_0x56ab[85]]++;params[_0x56ab[60]][_0x56ab[59]][_0x5b43x1a[_0x56ab[81]]][_0x56ab[85]]++;_0x5b43x15(_0x5b43x1a[_0x56ab[81]],_0x56ab[147],{type:_0x56ab[85],amount:1,queue:_0x5b43x1a[_0x56ab[81]]});var _0x5b43x25;var _0x5b43x28=moment()[_0x56ab[57]](_0x56ab[56]);return ReportQueue[_0x56ab[137]]({where:{uniqueid:_0x5b43x1a[_0x56ab[114]]},raw:true})[_0x56ab[80]](function(_0x5b43x29){if(_0x5b43x29){_0x5b43x25= _[_0x56ab[129]]({},_0x5b43x29,{queuecallerleaveAt:moment()[_0x56ab[57]](_0x56ab[56]),holdtime:_0x5b43x1a[_0x56ab[88]],assigned:true,lastAssignedTo:_0x5b43x1a[_0x56ab[28]]});_0x5b43x15(_0x5b43x29[_0x56ab[81]],_0x56ab[149],_0x5b43x25)};return ReportAgent[_0x56ab[137]]({where:{uniqueid:_0x5b43x1a[_0x56ab[114]],destuniqueid:_0x5b43x1a[_0x56ab[152]]},raw:true})})[_0x56ab[80]](function(_0x5b43x29){if(_0x5b43x29){_0x5b43x25= 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_0x5b43x25=_[_0x56ab[129]]({newValues:{id:_0x5b43x26[_0x56ab[127]],queueStatus:_0x56ab[158],queueStatusAt:_0x5b43x28,lastQueue:_0x5b43x1a[_0x56ab[81]]}},_0x5b43x26,{queueStatus:_0x56ab[158],queueStatusAt:_0x5b43x28,lastQueue:_0x5b43x1a[_0x56ab[81]]});_0x5b43x15(util[_0x56ab[57]](_0x56ab[130],_0x5b43x26[_0x56ab[131]],_0x5b43x26[_0x56ab[127]]),_0x56ab[132],_0x5b43x25);_0x5b43x15(_0x56ab[123],_0x56ab[132],_0x5b43x25);_0x5b43x15(_0x56ab[122],_0x56ab[132],_0x5b43x25)};return User[_0x56ab[104]]({where:{lastQueue:_0x5b43x1a[_0x56ab[81]],name:{$ne:_0x5b43x1a[_0x56ab[28]]}},raw:true})})[_0x56ab[80]](function(_0x5b43x2a){if(_0x5b43x2a&& _0x5b43x2a[_0x56ab[66]]){_[_0x56ab[105]](_0x5b43x2a,function(_0x5b43x26){var _0x5b43x25=_[_0x56ab[129]]({newValues:{id:_0x5b43x26[_0x56ab[127]],queueStatus:_0x56ab[117],queueStatusAt:_0x5b43x28}},_0x5b43x26,{queueStatus:_0x56ab[117],queueStatusAt:_0x5b43x28});_0x5b43x15(util[_0x56ab[57]](_0x56ab[130],_0x5b43x26[_0x56ab[131]],_0x5b43x26[_0x56ab[127]]),_0x56ab[132],_0x5b43x25);_0x5b43x15(_0x56ab[123],_0x56ab[132],_0x5b43x25);_0x5b43x15(_0x56ab[122],_0x56ab[132],_0x5b43x25)})}})[_0x56ab[62]](function(_0x5b43x1d){console[_0x56ab[126]](_0x56ab[157],_0x5b43x1d)})}},agentringnoanswer:function(_0x5b43x1a){return function(_0x5b43x1e){if(_0x5b43x1e){triggers[_0x56ab[146]](_0x5b43x1e)};var _0x5b43x25;var _0x5b43x28=moment()[_0x56ab[57]](_0x56ab[56]);return User[_0x56ab[137]]({where:{name:_0x5b43x1a[_0x56ab[28]]},raw:true})[_0x56ab[80]](function(_0x5b43x26){if(_0x5b43x26){var 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User[_0x56ab[137]]({where:{name:_0x5b43x1a[_0x56ab[30]][_0x56ab[135]](_0x56ab[133],_0x56ab[134])},raw:true})[_0x56ab[80]](function(_0x5b43x26){if(_0x5b43x26){_0x5b43x15(_0x5b43x1a[_0x56ab[81]],_0x56ab[164],{queue:_0x5b43x1a[_0x56ab[81]],UserId:_0x5b43x26[_0x56ab[127]]});_0x5b43x15(util[_0x56ab[57]](_0x56ab[118],_0x5b43x26[_0x56ab[127]]),_0x56ab[164],{queue:_0x5b43x1a[_0x56ab[81]],UserId:_0x5b43x26[_0x56ab[127]]})}})[_0x56ab[62]](function(_0x5b43x1d){console[_0x56ab[61]](_0x56ab[163],_0x5b43x1d)})}},queuememberpause:function(_0x5b43x1a){return function(_0x5b43x1e){if(_0x5b43x1e){_0x5b43x15(_0x5b43x1e[_0x56ab[81]],_0x56ab[162],_0x5b43x1e);_0x5b43x15(util[_0x56ab[57]](_0x56ab[118],_0x5b43x1e.UserId),_0x56ab[162],_0x5b43x1e)};if(parseInt(_0x5b43x1a[_0x56ab[58]],10)){var _0x5b43x25;var _0x5b43x28=moment()[_0x56ab[57]](_0x56ab[56]);return User[_0x56ab[137]]({where:{name:_0x5b43x1a[_0x56ab[28]]},raw:true})[_0x56ab[80]](function(_0x5b43x26){if(_0x5b43x26){var 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git://repos.xcallymotion.com / motion.git / blob