986d7d2f2effe24fcc2a77dad288c92f686256fc
[motion.git] / server / config / integrations / freshdesk.js
1 var _0x4fce=["\x75\x73\x65\x20\x73\x74\x72\x69\x63\x74","\x6C\x6F\x64\x61\x73\x68","\x75\x74\x69\x6C","\x6D\x6F\x6D\x65\x6E\x74","\x72\x65\x71\x75\x65\x73\x74\x2D\x70\x72\x6F\x6D\x69\x73\x65","\x6D\x6F\x74\x69\x6F\x6E","\x2E\x2E\x2F\x6C\x6F\x67\x67\x65\x72\x2E\x6A\x73","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x2E\x2E\x2F\x2E\x2E\x2F\x6D\x6F\x64\x65\x6C\x73","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x43\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E","\x52\x65\x70\x6F\x72\x74\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x56\x6F\x69\x63\x65\x51\x75\x65\x75\x65","\x56\x6F\x69\x63\x65\x45\x78\x74\x65\x6E\x73\x69\x6F\x6E","\x55\x73\x65\x72","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x20\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x20\x69\x6E\x69\x74\x69\x61\x6C\x69\x7A\x61\x74\x69\x6F\x6E\x2E\x2E\x2E","\x69\x6E\x66\x6F","\x68\x61\x6E\x64\x6C\x65\x45\x76\x65\x6E\x74","\x70\x72\x6F\x74\x6F\x74\x79\x70\x65","\x50\x61\x73\x73\x65\x64\x20\x70\x61\x72\x61\x6D\x65\x74\x65\x72\x73\x20\x61\x72\x65\x20\x6E\x6F\x74\x20\x65\x6E\x6F\x75\x67\x68\x20\x74\x6F\x20\x63\x72\x65\x61\x74\x65\x20\x61\x20\x6E\x65\x77\x20\x74\x69\x63\x6B\x65\x74\x3A\x20\x6D\x69\x73\x73\x20\x49\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x49\x64\x20\x6F\x72\x20\x43\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E\x49\x64","\x63\x61\x74\x63\x68","\x74\x68\x65\x6E","\x66\x69\x6E\x64","\x63\x6F\x6E\x66\x69\x67\x75\x72\x61\x74\x69\x6F\x6E","\x75\x72\x69","\x68\x65\x61\x64\x65\x72\x73","\x73\x65\x72\x76\x65\x72\x55\x72\x6C","\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x41\x63\x63\x6F\x75\x6E\x74","\x64\x61\x74\x61\x56\x61\x6C\x75\x65\x73","\x75\x73\x65\x72\x6E\x61\x6D\x65","\x72\x65\x6D\x6F\x74\x65\x55\x72\x69","\x61\x70\x70\x6C\x69\x63\x61\x74\x69\x6F\x6E\x2F\x6A\x73\x6F\x6E","\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E","\x42\x61\x73\x69\x63\x20","\x62\x61\x73\x65\x36\x34","\x61\x70\x69\x4B\x65\x79","\x3A\x58","\x68\x61\x73\x4F\x77\x6E\x50\x72\x6F\x70\x65\x72\x74\x79","\x66\x75\x6C\x6C\x6E\x61\x6D\x65","\x66\x69\x6E\x64\x4F\x6E\x65","\x61\x67\x65\x6E\x74","\x73\x63\x6F\x70\x65","\x61\x67\x65\x6E\x74\x4E\x61\x6D\x65","\x71\x75\x65\x75\x65","\x6E\x61\x6D\x65","\x6D\x6F\x6E\x69\x74\x6F\x72\x5F\x66\x6F\x72\x6D\x61\x74","\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x65\x6E\x61\x62\x6C\x65\x64\x20\x66\x6F\x72\x20\x74\x68\x65\x20\x51\x75\x65\x75\x65\x20","\x72\x65\x63\x6F\x72\x64\x45\x6E\x61\x62\x6C\x65","\x51\x75\x65\x75\x65\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x6F\x72\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x6E\x6F\x74\x20\x65\x6E\x61\x62\x6C\x65\x64","\x72\x6F\x75\x74\x65\x49\x64","\x69\x64","\x72\x65\x63\x6F\x72\x64","\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x65\x6E\x61\x62\x6C\x65\x64\x20\x66\x6F\x72\x20\x74\x68\x65\x20\x52\x6F\x75\x74\x65\x20\x4F\x75\x74\x62\x6F\x75\x6E\x64\x20","\x52\x6F\x75\x74\x65\x20\x4F\x75\x74\x62\x6F\x75\x6E\x64\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x6F\x72\x20\x52\x65\x63\x6F\x72\x64\x69\x6E\x67\x20\x6E\x6F\x74\x20\x65\x6E\x61\x62\x6C\x65\x64","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x61\x67\x65\x6E\x74\x73","","\x6D\x65\x6D\x62\x65\x72\x6E\x61\x6D\x65","\x76\x6F\x69\x63\x65","\x43\x68\x61\x6E\x6E\x65\x6C\x20\x6E\x6F\x74\x20\x72\x65\x63\x6F\x67\x6E\x69\x7A\x65\x64\x3A\x20","\x72\x65\x63\x6F\x72\x64\x69\x6E\x67\x55\x52\x4C","\x25\x73\x2F\x61\x70\x69\x2F\x76\x6F\x69\x63\x65\x2F\x72\x65\x63\x6F\x72\x64\x69\x6E\x67\x73\x2F\x25\x73\x2F\x64\x6F\x77\x6E\x6C\x6F\x61\x64\x3F\x74\x79\x70\x65\x3D\x75\x6E\x69\x71\x75\x65\x69\x64","\x75\x6E\x69\x71\x75\x65\x69\x64","\x66\x6F\x72\x6D\x61\x74","\x72\x65\x73\x75\x6C\x74","\x6C\x65\x6E\x67\x74\x68","\x41\x67\x65\x6E\x74\x73\x20\x66\x6F\x75\x6E\x64\x20\x28","\x29\x2E\x20\x46\x69\x6E\x64\x20\x77\x69\x74\x68\x20\x6E\x61\x6D\x65\x3A\x20","\x41\x67\x65\x6E\x74\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64","\x63\x6F\x6E\x74\x61\x63\x74","\x41\x67\x65\x6E\x74\x20","\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x2E\x20\x55\x73\x65\x20\x74\x68\x65\x20\x61\x64\x6D\x69\x6E\x20\x61\x63\x63\x6F\x75\x6E\x74","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x61\x67\x65\x6E\x74\x73\x2F\x6D\x65","\x43\x6F\x6E\x74\x61\x63\x74\x20\x74\x6F\x20\x73\x65\x61\x72\x63\x68\x20\x77\x69\x74\x68\x20\x70\x68\x6F\x6E\x65\x20","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x63\x6F\x6E\x74\x61\x63\x74\x73\x3F\x70\x68\x6F\x6E\x65\x3D","\x43\x6F\x6E\x74\x61\x63\x74\x20\x74\x6F\x20\x73\x65\x61\x72\x63\x68\x20\x77\x69\x74\x68\x20\x6D\x6F\x62\x69\x6C\x65\x20","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x63\x6F\x6E\x74\x61\x63\x74\x73\x3F\x6D\x6F\x62\x69\x6C\x65\x3D","\x6F\x75\x74\x62\x6F\x75\x6E\x64","\x64\x65\x73\x74\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x75\x6D","\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x75\x6D","\x64\x65\x73\x74\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x61\x6D\x65","\x63\x61\x6C\x6C\x65\x72\x69\x64\x6E\x61\x6D\x65","\x43\x6F\x6E\x74\x61\x63\x74\x20\x66\x6F\x75\x6E\x64\x20\x28\x70\x68\x6F\x6E\x65\x29\x3A\x20","\x65\x6E\x64\x75\x73\x65\x72","\x43\x6F\x6E\x74\x61\x63\x74\x20\x6E\x6F\x74\x20\x66\x6F\x75\x6E\x64\x20\x28\x70\x68\x6F\x6E\x65\x29\x3A\x20","\x43\x72\x65\x61\x74\x65\x20\x6E\x65\x77\x20\x63\x6F\x6E\x74\x61\x63\x74\x20\x77\x69\x74\x68\x20\x70\x68\x6F\x6E\x65\x20","\x50\x4F\x53\x54","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x63\x6F\x6E\x74\x61\x63\x74\x73","\x43\x61\x6C\x6C\x65\x72\x20\x2D\x20\x25\x73","\x70\x68\x6F\x6E\x65","\x6D\x6F\x62\x69\x6C\x65","\x64\x65\x73\x63\x72\x69\x70\x74\x69\x6F\x6E","\x50\x68\x6F\x6E\x65\x20\x6E\x75\x6D\x62\x65\x72\x20\x25\x73\x2E\x20\x4F\x72\x69\x67\x69\x6E\x61\x74\x65\x20\x66\x72\x6F\x6D\x20\x4D\x6F\x74\x69\x6F\x6E\x2E","\x65\x6D\x61\x69\x6C","\x25\x73\x40\x63\x6F\x6D\x70\x61\x6E\x79\x2E\x63\x6F\x6D","\x43\x68\x61\x6E\x6E\x65\x6C\x20\x6E\x6F\x74\x20\x72\x65\x63\x6F\x67\x6E\x69\x7A\x65\x64\x3A","\x65\x72\x72\x6F\x72","\x3C\x75\x6E\x6B\x6E\x6F\x77\x6E\x3E","\x43\x72\x65\x61\x74\x65\x20\x74\x69\x63\x6B\x65\x74\x20\x74\x6F\x20\x63\x6F\x6E\x74\x61\x63\x74\x20\x77\x69\x74\x68\x20\x69\x64\x20\x20","\x72\x65\x73\x70\x6F\x6E\x64\x65\x72\x5F\x69\x64","\x72\x65\x71\x75\x65\x73\x74\x65\x72\x5F\x69\x64","\x73\x6F\x75\x72\x63\x65","\x70\x72\x69\x6F\x72\x69\x74\x79","\x73\x74\x61\x74\x75\x73","\x73\x75\x62\x6A\x65\x63\x74","\x50\x68\x6F\x6E\x65\x20\x6E\x75\x6D\x62\x65\x72\x20","\x76\x61\x6C\x75\x65","\x66\x6F\x72\x45\x61\x63\x68","\x63\x75\x73\x74\x6F\x6D\x5F\x66\x69\x65\x6C\x64\x73","\x74\x61\x67\x73","\x2F\x61\x70\x69\x2F\x76\x32\x2F\x74\x69\x63\x6B\x65\x74\x73","\x53\x75\x62\x6A\x65\x63\x74","\x73\x6F\x72\x74\x42\x79","\x74\x79\x70\x65","\x73\x74\x72\x69\x6E\x67","\x63\x6F\x6E\x74\x65\x6E\x74","\x70\x75\x73\x68","\x76\x61\x72\x69\x61\x62\x6C\x65","\x76\x61\x72\x69\x61\x62\x6C\x65\x4E\x61\x6D\x65","\x63\x75\x73\x74\x6F\x6D\x56\x61\x72\x69\x61\x62\x6C\x65","\x56\x61\x72\x69\x61\x62\x6C\x65","\x20","\x6A\x6F\x69\x6E","\x44\x65\x73\x63\x72\x69\x70\x74\x69\x6F\x6E","\x6B\x65\x79\x56\x61\x6C\x75\x65","\x6B\x65\x79\x54\x79\x70\x65","\x6B\x65\x79","\x25\x73\x3A\x20\x25\x73","\x6B\x65\x79\x43\x6F\x6E\x74\x65\x6E\x74","\x3C\x62\x72\x3E","\x46\x69\x65\x6C\x64","\x66\x69\x6C\x74\x65\x72","\x69\x64\x46\x69\x65\x6C\x64","\x54\x61\x67\x73","\x6D\x61\x70","\x54\x69\x63\x6B\x65\x74\x20\x63\x72\x65\x61\x74\x65\x64\x20","\x74\x69\x63\x6B\x65\x74\x49\x64","\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E","\x66\x72\x65\x73\x68\x64\x65\x73\x6B","\x65\x76\x65\x6E\x74\x43\x68\x61\x6E\x6E\x65\x6C","\x65\x78\x69\x74\x53\x74\x61\x74\x75\x73","\x73\x75\x63\x63\x65\x73\x73","\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x49\x64","\x73\x75\x62\x74\x79\x70\x65\x43\x68\x61\x6E\x6E\x65\x6C","\x75\x72\x6C","\x2F\x68\x65\x6C\x70\x64\x65\x73\x6B\x2F\x74\x69\x63\x6B\x65\x74\x73\x2F","\x72\x65\x70\x6F\x72\x74\x5F\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x3A\x66\x72\x65\x73\x68\x64\x65\x73\x6B","\x65\x6D\x69\x74","\x61\x67\x65\x6E\x74\x3A\x25\x73","\x74\x6F","\x63\x72\x65\x61\x74\x65","\x54\x69\x63\x6B\x65\x74\x20\x25\x73\x20\x64\x69\x73\x70\x6C\x61\x79\x65\x64\x20\x74\x6F\x20\x61\x67\x65\x6E\x74\x20\x25\x73","\x45\x72\x72\x6F\x72\x20\x69\x6E\x20\x74\x69\x63\x6B\x65\x74\x20\x63\x72\x65\x61\x74\x69\x6F\x6E","\x4D\x65\x73\x73\x61\x67\x65\x3A\x20","\x6D\x65\x73\x73\x61\x67\x65","\x53\x74\x61\x63\x6B\x3A\x20","\x73\x74\x61\x63\x6B","\x66\x61\x69\x6C\x65\x64","\x45\x72\x72\x6F\x72\x20\x69\x6E\x20\x52\x65\x70\x6F\x72\x74\x20\x69\x6E\x74\x65\x67\x72\x61\x74\x69\x6F\x6E\x20\x63\x72\x65\x61\x74\x65","\x5B\x46\x72\x65\x73\x68\x64\x65\x73\x6B\x5D\x20","\x73\x74\x72\x69\x6E\x67\x69\x66\x79","\x64\x65\x62\x75\x67","\x73\x75\x62\x73\x74\x72","\x2F","\x5E\x5C\x2F\x7C\x5C\x2F\x24","\x67","\x63\x61\x6C\x6C","\x73\x6C\x69\x63\x65","\x72\x65\x70\x6C\x61\x63\x65","\x65\x78\x70\x6F\x72\x74\x73"];_0x4fce[0];var _=require(_0x4fce[1]);var util=require(_0x4fce[2]);var moment=require(_0x4fce[3]);var rp=require(_0x4fce[4]);var logger=require(_0x4fce[6])(_0x4fce[5]);var FreshdeskIntegration=require(_0x4fce[8])[_0x4fce[7]];var IntConfiguration=require(_0x4fce[8])[_0x4fce[9]];var ReportIntegration=require(_0x4fce[8])[_0x4fce[10]];var VoiceQueue=require(_0x4fce[8])[_0x4fce[11]];var VoiceExtension=require(_0x4fce[8])[_0x4fce[12]];var Agent=require(_0x4fce[8])[_0x4fce[13]];function Freshdesk(){logger[_0x4fce[15]](_0x4fce[14])}Freshdesk[_0x4fce[17]][_0x4fce[16]]= function(_0xce7dxd,_0xce7dxe,_0xce7dxf,_0xce7dx10,_0xce7dx11,_0xce7dx12,_0xce7dx13){var _0xce7dx14={connection:undefined,configuration:undefined,agent:undefined,enduser:undefined,ticketId:undefined,recordEnable:false,serverUrl:undefined};if(!_0xce7dxd||  !_0xce7dxe){err_message(_0x4fce[18]);return};IntConfiguration[_0x4fce[21]]({where:{id:_0xce7dxe,AccountId:_0xce7dxd},include:[{all:true,include:[{all:true}]}]})[_0x4fce[20]](handleEntityNotFound())[_0x4fce[20]](handleConnection(_0xce7dx14))[_0x4fce[20]](searchMotionAgent(_0xce7dxf,_0xce7dx11))[_0x4fce[20]](handleMotionAgent(_0xce7dx14))[_0x4fce[20]](searchQueue(_0xce7dx11))[_0x4fce[20]](handleQueueRecordings(_0xce7dx14,_0xce7dx11))[_0x4fce[20]](searchRoute(_0xce7dx11))[_0x4fce[20]](handleOutboundRecordings(_0xce7dx14,_0xce7dx11))[_0x4fce[20]](searchAgent(_0xce7dx14))[_0x4fce[20]](handleAgent(_0xce7dx14,_0xce7dxf,_0xce7dx11,_0xce7dx10))[_0x4fce[20]](searchAdmin(_0xce7dx14))[_0x4fce[20]](handleAdmin(_0xce7dx14))[_0x4fce[20]](searchContact(_0xce7dx14,_0xce7dxf,_0xce7dx11,_0xce7dx10))[_0x4fce[20]](searchContactMobile(_0xce7dx14,_0xce7dxf,_0xce7dx11,_0xce7dx10))[_0x4fce[20]](handleContact(_0xce7dx14,_0xce7dxf,_0xce7dx11,_0xce7dx10))[_0x4fce[20]](createContact(_0xce7dx14,_0xce7dxf,_0xce7dx11,_0xce7dx10))[_0x4fce[20]](handleCreateContact(_0xce7dx14,_0xce7dxf,_0xce7dx11,_0xce7dx10))[_0x4fce[20]](ticketCreation(_0xce7dx14,_0xce7dx11,_0xce7dx12,_0xce7dxf,_0xce7dx10))[_0x4fce[20]](handleTicketDisplay(_0xce7dx14))[_0x4fce[20]](handleReportIntegration(_0xce7dx14,_0xce7dxf,_0xce7dx11,_0xce7dxd,_0xce7dx13,_0xce7dx10))[_0x4fce[20]](handleEnd(_0xce7dx14))[_0x4fce[19]](handleError(_0xce7dx14,_0xce7dxf,_0xce7dx11,_0xce7dxd))};function handleEntityNotFound(){return function(_0xce7dx16){return _0xce7dx16?_0xce7dx16:null}}function handleConnection(_0xce7dx14){return function(_0xce7dx18){var _0xce7dx19=getAccountConfiguration(_0xce7dx18.FreshdeskAccount);_0xce7dx14[_0x4fce[22]]= _0xce7dx18;_0xce7dx14[_0x4fce[23]]= _0xce7dx19[_0x4fce[23]];_0xce7dx14[_0x4fce[24]]= _0xce7dx19[_0x4fce[24]];_0xce7dx14[_0x4fce[25]]= _0xce7dx18[_0x4fce[27]][_0x4fce[26]][_0x4fce[25]];_0xce7dx14[_0x4fce[28]]= _0xce7dx18[_0x4fce[26]][_0x4fce[28]]}}function getAccountConfiguration(_0xce7dx1b){var _0xce7dx1c={uri:stripTrailingSlash(_0xce7dx1b[_0x4fce[29]]),headers:{"\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E":undefined,"\x43\x6F\x6E\x74\x65\x6E\x74\x2D\x54\x79\x70\x65":_0x4fce[30],"\x41\x63\x63\x65\x70\x74":_0x4fce[30]}};_0xce7dx1c[_0x4fce[24]][_0x4fce[31]]= _0x4fce[32]+  new Buffer(_0xce7dx1b[_0x4fce[34]]+ _0x4fce[35]).toString(_0x4fce[33]);return _0xce7dx1c}function searchMotionAgent(_0xce7dxf,_0xce7dx11){return function(){var _0xce7dx1e=getAgentSearchPropertyFromChannel(_0xce7dxf);if(_0xce7dx11[_0x4fce[36]](_0xce7dx1e)){return Agent[_0x4fce[40]](_0x4fce[39])[_0x4fce[38]]({where:{name:getValueFromPropertyName(_0xce7dx11,_0xce7dx1e)},attributes:[_0x4fce[37]]})};return}}function handleMotionAgent(_0xce7dx14){return function(_0xce7dx20){if(_0xce7dx20&& _0xce7dx20[_0x4fce[37]]){_0xce7dx14[_0x4fce[41]]= _0xce7dx20[_0x4fce[37]]};return}}function searchQueue(_0xce7dx11){return function(){if(_0xce7dx11[_0x4fce[42]]){return VoiceQueue[_0x4fce[38]]({where:{name:_0xce7dx11[_0x4fce[42]]},attributes:[_0x4fce[43],_0x4fce[44]]})}else {return}}}function handleQueueRecordings(_0xce7dx14,_0xce7dx11){return function(_0xce7dx23){if(_0xce7dx11[_0x4fce[42]]){if(_0xce7dx23&& _0xce7dx23[_0x4fce[44]]){log_message(_0x4fce[45]+ _0xce7dx23[_0x4fce[43]]);_0xce7dx14[_0x4fce[46]]= true}else {_0xce7dx14[_0x4fce[46]]= false;log_message(_0x4fce[47])}};return}}function searchRoute(_0xce7dx11){return function(){if(_0xce7dx11[_0x4fce[48]]){return VoiceExtension[_0x4fce[38]]({where:{id:_0xce7dx11[_0x4fce[48]]},attributes:[_0x4fce[49],_0x4fce[50]]})}else {return}}}function handleOutboundRecordings(_0xce7dx14,_0xce7dx11){return function(_0xce7dx26){if(_0xce7dx11[_0x4fce[48]]){if(_0xce7dx26&& _0xce7dx26[_0x4fce[50]]){log_message(_0x4fce[51]+ _0xce7dx26[_0x4fce[49]]);_0xce7dx14[_0x4fce[46]]= true}else {_0xce7dx14[_0x4fce[46]]= false;log_message(_0x4fce[52])}};return}}function searchAgent(_0xce7dx14){return function(){if(_0xce7dx14[_0x4fce[41]]){return rp({uri:join_url(_0xce7dx14[_0x4fce[23]],_0x4fce[53]),headers:_0xce7dx14[_0x4fce[24]],json:true})}};return}function getAgentSearchPropertyFromChannel(_0xce7dxf){var _0xce7dx29=_0x4fce[54];if(_0xce7dxf){switch(_0xce7dxf){case _0x4fce[56]:_0xce7dx29= _0x4fce[55];break;default:_0xce7dx29= _0x4fce[55];err_message(_0x4fce[57]+ _0xce7dxf)}};return _0xce7dx29}function getValueFromPropertyName(_0xce7dx11,_0xce7dx29,_0xce7dx14){if(_0xce7dx29=== _0x4fce[58]){if(_0xce7dx14&& _0xce7dx14[_0x4fce[46]]&& _0xce7dx14[_0x4fce[25]]){return util[_0x4fce[61]](_0x4fce[59],stripTrailingSlash(_0xce7dx14[_0x4fce[25]]),_0xce7dx11[_0x4fce[60]])}else {return null}}else {return _[_0x4fce[62]](_0xce7dx11,_0xce7dx29)}}function handleAgent(_0xce7dx14,_0xce7dxf,_0xce7dx2c,_0xce7dx10){return function(_0xce7dx11){if(_0xce7dx11&& _0xce7dx11[_0x4fce[63]]> 0){log_message(_0x4fce[64]+ _0xce7dx11[_0x4fce[63]]+ _0x4fce[65]+ _0xce7dx14[_0x4fce[41]]);_0xce7dx14[_0x4fce[39]]= getMatchObject(_0xce7dx11,_0x4fce[43],_0xce7dx14[_0x4fce[41]]);return _0xce7dx14[_0x4fce[39]]}else {log_message(_0x4fce[66]);return}}}function getMatchObject(_0xce7dx2e,_0xce7dx29,_0xce7dx2f){var _0xce7dx30=_[_0x4fce[21]](_0xce7dx2e,function(_0xce7dx31){if(_0xce7dx31[_0x4fce[67]][_0xce7dx29]=== _0xce7dx2f){return _0xce7dx31}});return _0xce7dx30}function searchAdmin(_0xce7dx14){return function(){if(_0xce7dx14[_0x4fce[39]]){return};log_message(_0x4fce[68]+ _0xce7dx14[_0x4fce[41]]+ _0x4fce[69]);return rp({uri:join_url(_0xce7dx14[_0x4fce[23]],_0x4fce[70]),headers:_0xce7dx14[_0x4fce[24]],json:true})}}function handleAdmin(_0xce7dx14){return function(_0xce7dx11){if(!_0xce7dx11){return};_0xce7dx14[_0x4fce[39]]= _0xce7dx11;return _0xce7dx14[_0x4fce[39]]}}function searchContact(_0xce7dx14,_0xce7dxf,_0xce7dx11,_0xce7dx10){return function(){var _0xce7dx35=getValueFromPropertyName(_0xce7dx11,getEndUserSearchPropertyFromChannel(_0xce7dxf,_0xce7dx10),_0xce7dx14);log_message(_0x4fce[71]+ _0xce7dx35);return rp({uri:join_url(_0xce7dx14[_0x4fce[23]],_0x4fce[72]+ _0xce7dx35),headers:_0xce7dx14[_0x4fce[24]],json:true})}}function searchContactMobile(_0xce7dx14,_0xce7dxf,_0xce7dx2c,_0xce7dx10){return function(_0xce7dx11){if(_0xce7dx11&& _0xce7dx11[_0x4fce[63]]> 0){return _0xce7dx11};var _0xce7dx37=getValueFromPropertyName(_0xce7dx2c,getEndUserSearchPropertyFromChannel(_0xce7dxf,_0xce7dx10),_0xce7dx14);log_message(_0x4fce[73]+ _0xce7dx37);return rp({uri:join_url(_0xce7dx14[_0x4fce[23]],_0x4fce[74]+ _0xce7dx37),headers:_0xce7dx14[_0x4fce[24]],json:true})}}function getEndUserSearchPropertyFromChannel(_0xce7dxf,_0xce7dx10){var _0xce7dx29=_0x4fce[54];if(_0xce7dxf){switch(_0xce7dxf){case _0x4fce[56]:if(_0xce7dx10=== _0x4fce[75]){_0xce7dx29= _0x4fce[76]}else {if(_0xce7dx10=== _0x4fce[42]){_0xce7dx29= _0x4fce[77]}};break;default:_0xce7dx29= _0x4fce[77];err_message(_0x4fce[57]+ _0xce7dxf)}};return _0xce7dx29}function getEndUserNamePropertyFromChannel(_0xce7dxf,_0xce7dx10){var _0xce7dx29=_0x4fce[54];if(_0xce7dxf){switch(_0xce7dxf){case _0x4fce[56]:if(_0xce7dx10=== _0x4fce[75]){_0xce7dx29= _0x4fce[78]}else {if(_0xce7dx10=== _0x4fce[42]){_0xce7dx29= _0x4fce[79]}};break;default:_0xce7dx29= _0x4fce[79];err_message(_0x4fce[57]+ _0xce7dxf)}};return _0xce7dx29}function handleContact(_0xce7dx14,_0xce7dxf,_0xce7dx2c,_0xce7dx10){return function(_0xce7dx11){if(!_0xce7dx11){return};var _0xce7dx3b=getValueFromPropertyName(_0xce7dx2c,getEndUserSearchPropertyFromChannel(_0xce7dxf,_0xce7dx10));if(_0xce7dx11[_0x4fce[63]]> 0){log_message(_0x4fce[80]+ _0xce7dx3b);_0xce7dx14[_0x4fce[81]]= _0xce7dx11[0];return _0xce7dx14[_0x4fce[81]]};log_message(_0x4fce[82]+ _0xce7dx3b);return}}function createContact(_0xce7dx14,_0xce7dxf,_0xce7dx2c,_0xce7dx10){return function(_0xce7dx11){if(!_0xce7dx11){log_message(_0x4fce[83]+ getValueFromPropertyName(_0xce7dx2c,getEndUserSearchPropertyFromChannel(_0xce7dxf,_0xce7dx10)));log_message(getJsonForContactCreation(_0xce7dxf,_0xce7dx2c,_0xce7dx10));var _0xce7dx3d={method:_0x4fce[84],uri:join_url(_0xce7dx14[_0x4fce[23]],_0x4fce[85]),headers:_0xce7dx14[_0x4fce[24]],body:getJsonForContactCreation(_0xce7dxf,_0xce7dx2c,_0xce7dx10),json:true};return rp(_0xce7dx3d)};return}}function getJsonForContactCreation(_0xce7dxf,_0xce7dx11,_0xce7dx10){var _0xce7dx3f={};switch(_0xce7dxf){case _0x4fce[56]:if(_0xce7dx10=== _0x4fce[42]){if(isValidName(_0xce7dx11[_0x4fce[79]])){_0xce7dx3f[_0x4fce[43]]= getValueFromPropertyName(_0xce7dx11,getEndUserNamePropertyFromChannel(_0xce7dxf,_0xce7dx10))}else {_0xce7dx3f[_0x4fce[43]]= util[_0x4fce[61]](_0x4fce[86],getValueFromPropertyName(_0xce7dx11,getEndUserSearchPropertyFromChannel(_0xce7dxf,_0xce7dx10)))}}else {if(_0xce7dx10=== _0x4fce[75]){if(isValidName(_0xce7dx11[_0x4fce[78]])){_0xce7dx3f[_0x4fce[43]]= getValueFromPropertyName(_0xce7dx11,getEndUserNamePropertyFromChannel(_0xce7dxf,_0xce7dx10))}else {_0xce7dx3f[_0x4fce[43]]= util[_0x4fce[61]](_0x4fce[86],getValueFromPropertyName(_0xce7dx11,getEndUserSearchPropertyFromChannel(_0xce7dxf,_0xce7dx10)))}}};_0xce7dx3f[_0x4fce[87]]= getValueFromPropertyName(_0xce7dx11,getEndUserSearchPropertyFromChannel(_0xce7dxf,_0xce7dx10));_0xce7dx3f[_0x4fce[88]]= getValueFromPropertyName(_0xce7dx11,getEndUserSearchPropertyFromChannel(_0xce7dxf,_0xce7dx10));_0xce7dx3f[_0x4fce[89]]= util[_0x4fce[61]](_0x4fce[90],getValueFromPropertyName(_0xce7dx11,getEndUserSearchPropertyFromChannel(_0xce7dxf,_0xce7dx10)));_0xce7dx3f[_0x4fce[91]]= util[_0x4fce[61]](_0x4fce[92],getValueFromPropertyName(_0xce7dx11,_0x4fce[60]));break;default:console[_0x4fce[94]](_0x4fce[93],_0xce7dxf)};return _0xce7dx3f}function isValidName(_0xce7dx41){return _0xce7dx41&& _0xce7dx41!== _0x4fce[95]}function handleCreateContact(_0xce7dx14,_0xce7dxf,_0xce7dx2c,_0xce7dx10){return function(_0xce7dx11){if(_0xce7dx11){_0xce7dx14[_0x4fce[81]]= _0xce7dx11};return}}function ticketCreation(_0xce7dx14,_0xce7dx2c,_0xce7dx12,_0xce7dxf,_0xce7dx10){return function(){log_message(_0x4fce[96]+ _0xce7dx14[_0x4fce[81]][_0x4fce[49]]);var _0xce7dx41=util[_0x4fce[61]](_0x4fce[86],getValueFromPropertyName(_0xce7dx2c,getEndUserSearchPropertyFromChannel(_0xce7dxf,_0xce7dx10)));var _0xce7dx35=getValueFromPropertyName(_0xce7dx2c,getEndUserSearchPropertyFromChannel(_0xce7dxf,_0xce7dx10));var _0xce7dx44={};_0xce7dx44[_0x4fce[97]]= _0xce7dx14[_0x4fce[39]][_0x4fce[49]];_0xce7dx44[_0x4fce[98]]= _0xce7dx14[_0x4fce[81]][_0x4fce[49]];_0xce7dx44[_0x4fce[43]]= (_0xce7dx41|| _0xce7dx35);_0xce7dx44[_0x4fce[87]]= (_0xce7dx35|| _0xce7dx41);_0xce7dx44[_0x4fce[99]]= 3;_0xce7dx44[_0x4fce[100]]= 1;_0xce7dx44[_0x4fce[101]]= 2;_0xce7dx44[_0x4fce[102]]= createSubjectFromConfiguration(_0xce7dx14,_0xce7dx2c,_0xce7dx12);if(!_0xce7dx44[_0x4fce[102]]){_0xce7dx44[_0x4fce[102]]= _0x4fce[103]+ (_0xce7dx35|| _0xce7dx41)};_0xce7dx44[_0x4fce[89]]= createDescriptionFromConfiguration(_0xce7dx14,_0xce7dx2c,_0xce7dx12);if(!_0xce7dx44[_0x4fce[89]]){_0xce7dx44[_0x4fce[89]]= _0x4fce[103]+ (_0xce7dx35|| _0xce7dx41)};var _0xce7dx45=createFieldsFromConfiguration(_0xce7dx14,_0xce7dx2c,_0xce7dx12);if(_0xce7dx45[_0x4fce[63]]> 0){_[_0x4fce[105]](_0xce7dx45,function(_0xce7dx46){_0xce7dx44[_0xce7dx46[_0x4fce[49]]]= _0xce7dx46[_0x4fce[104]]})};var _0xce7dx47=createCustomFieldsFromConfiguration(_0xce7dx14,_0xce7dx2c,_0xce7dx12);if(_0xce7dx47[_0x4fce[63]]> 0){_0xce7dx44[_0x4fce[106]]= {};_[_0x4fce[105]](_0xce7dx47,function(_0xce7dx46){var _0xce7dx48=_0xce7dx46[_0x4fce[49]];_0xce7dx44[_0x4fce[106]][_0xce7dx48]= _0xce7dx46[_0x4fce[104]]})};var _0xce7dx49=createTagsFromConfiguration(_0xce7dx14);if(_0xce7dx49[_0x4fce[63]]> 0){_0xce7dx44[_0x4fce[107]]= _0xce7dx49};log_message(_0xce7dx44);var _0xce7dx3d={method:_0x4fce[84],uri:join_url(_0xce7dx14[_0x4fce[23]],_0x4fce[108]),headers:_0xce7dx14[_0x4fce[24]],body:_0xce7dx44,json:true};return rp(_0xce7dx3d)}}function createSubjectFromConfiguration(_0xce7dx14,_0xce7dx2c,_0xce7dx12){var _0xce7dx4b=_0x4fce[54];var _0xce7dx4c=[];if(_0xce7dx14[_0x4fce[22]][_0x4fce[109]][_0x4fce[63]]> 0){var _0xce7dx4d=_[_0x4fce[110]](_0xce7dx14[_0x4fce[22]].Subject,[_0x4fce[49]]);_[_0x4fce[105]](_0xce7dx4d,function(_0xce7dx4e){if(_0xce7dx4e[_0x4fce[111]]=== _0x4fce[112]){_0xce7dx4c[_0x4fce[114]](_0xce7dx4e[_0x4fce[113]])}else {if(_0xce7dx4e[_0x4fce[111]]=== _0x4fce[115]&& _0xce7dx4e[_0x4fce[116]]){var _0xce7dx3b=getValueFromPropertyName(_0xce7dx2c,_0xce7dx4e[_0x4fce[116]],_0xce7dx14);if(_0xce7dx3b){_0xce7dx4c[_0x4fce[114]](_0xce7dx3b.toString())}}else {if(_0xce7dx4e[_0x4fce[111]]=== _0x4fce[117]&& _0xce7dx4e[_0x4fce[118]]&& _0xce7dx4e[_0x4fce[118]][_0x4fce[43]]){_0xce7dx12[_0xce7dx4e[_0x4fce[118]][_0x4fce[43]]]&& _0xce7dx4c[_0x4fce[114]](_0xce7dx12[_0xce7dx4e[_0x4fce[118]][_0x4fce[43]]].toString())}}}});_0xce7dx4b= _0xce7dx4c[_0x4fce[120]](_0x4fce[119])};return _0xce7dx4b}function createDescriptionFromConfiguration(_0xce7dx14,_0xce7dx2c,_0xce7dx12){var _0xce7dx50=_0x4fce[54];var _0xce7dx4c=[];if(_0xce7dx14[_0x4fce[22]][_0x4fce[121]][_0x4fce[63]]> 0){var _0xce7dx51=_[_0x4fce[110]](_0xce7dx14[_0x4fce[22]].Description,[_0x4fce[49]]);_[_0x4fce[105]](_0xce7dx51,function(_0xce7dx4e){if(_0xce7dx4e[_0x4fce[111]]=== _0x4fce[112]){_0xce7dx4c[_0x4fce[114]](_0xce7dx4e[_0x4fce[113]])}else {if(_0xce7dx4e[_0x4fce[111]]=== _0x4fce[122]){if(_0xce7dx4e[_0x4fce[123]]=== _0x4fce[112]&& _0xce7dx4e[_0x4fce[124]]){_0xce7dx4c[_0x4fce[114]](util[_0x4fce[61]](_0x4fce[125],_0xce7dx4e[_0x4fce[124]],_0xce7dx4e[_0x4fce[126]]))}else {if(_0xce7dx4e[_0x4fce[123]]=== _0x4fce[115]&& _0xce7dx4e[_0x4fce[116]]&& _0xce7dx4e[_0x4fce[124]]){var _0xce7dx3b=getValueFromPropertyName(_0xce7dx2c,_0xce7dx4e[_0x4fce[116]],_0xce7dx14);if(_0xce7dx3b){_0xce7dx4c[_0x4fce[114]](util[_0x4fce[61]](_0x4fce[125],_0xce7dx4e[_0x4fce[124]],_0xce7dx3b.toString()))}}else {if(_0xce7dx4e[_0x4fce[123]]=== _0x4fce[117]&& _0xce7dx4e[_0x4fce[118]]&& _0xce7dx4e[_0x4fce[118]][_0x4fce[43]]&& _0xce7dx4e[_0x4fce[124]]){_0xce7dx12[_0xce7dx4e[_0x4fce[118]][_0x4fce[43]]]&& _0xce7dx4c[_0x4fce[114]](util[_0x4fce[61]](_0x4fce[125],_0xce7dx4e[_0x4fce[124]],_0xce7dx12[_0xce7dx4e[_0x4fce[118]][_0x4fce[43]]]))}}}}}});_0xce7dx50= _0xce7dx4c[_0x4fce[120]](_0x4fce[127])};return _0xce7dx50}function createFieldsFromConfiguration(_0xce7dx14,_0xce7dx2c,_0xce7dx12){var _0xce7dx45=[];var _0xce7dx53=[];if(_0xce7dx14[_0x4fce[22]][_0x4fce[128]][_0x4fce[63]]> 0){_0xce7dx45= _[_0x4fce[129]](_0xce7dx14[_0x4fce[22]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":false});_[_0x4fce[105]](_0xce7dx45,function(_0xce7dx46){if(_0xce7dx46[_0x4fce[111]]=== _0x4fce[112]&& _0xce7dx46[_0x4fce[130]]){_0xce7dx53[_0x4fce[114]]({id:_0xce7dx46[_0x4fce[130]],value:_0xce7dx46[_0x4fce[113]]})}else {if(_0xce7dx46[_0x4fce[111]]=== _0x4fce[115]&& _0xce7dx46[_0x4fce[116]]&& _0xce7dx46[_0x4fce[130]]){var _0xce7dx3b=getValueFromPropertyName(_0xce7dx2c,_0xce7dx46[_0x4fce[116]],_0xce7dx14);if(_0xce7dx3b){_0xce7dx53[_0x4fce[114]]({id:_0xce7dx46[_0x4fce[130]],value:_0xce7dx3b.toString()})}}else {if(_0xce7dx46[_0x4fce[111]]=== _0x4fce[117]&& _0xce7dx46[_0x4fce[130]]&& _0xce7dx46[_0x4fce[118]]&& _0xce7dx46[_0x4fce[118]][_0x4fce[43]]){_0xce7dx12[_0xce7dx46[_0x4fce[118]][_0x4fce[43]]]&& _0xce7dx53[_0x4fce[114]]({id:_0xce7dx46[_0x4fce[130]],value:_0xce7dx12[_0xce7dx46[_0x4fce[118]][_0x4fce[43]]].toString()})}}}})};return _0xce7dx53}function createCustomFieldsFromConfiguration(_0xce7dx14,_0xce7dx2c,_0xce7dx12){var _0xce7dx47=[];var _0xce7dx53=[];if(_0xce7dx14[_0x4fce[22]][_0x4fce[128]][_0x4fce[63]]> 0){_0xce7dx47= _[_0x4fce[129]](_0xce7dx14[_0x4fce[22]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":true});_[_0x4fce[105]](_0xce7dx47,function(_0xce7dx46){if(_0xce7dx46[_0x4fce[111]]=== _0x4fce[112]&& _0xce7dx46[_0x4fce[130]]){_0xce7dx53[_0x4fce[114]]({id:_0xce7dx46[_0x4fce[130]],value:_0xce7dx46[_0x4fce[113]]})}else {if(_0xce7dx46[_0x4fce[111]]=== _0x4fce[115]&& _0xce7dx46[_0x4fce[116]]&& _0xce7dx46[_0x4fce[130]]){var _0xce7dx3b=getValueFromPropertyName(_0xce7dx2c,_0xce7dx46[_0x4fce[116]],_0xce7dx14);if(_0xce7dx3b){_0xce7dx53[_0x4fce[114]]({id:_0xce7dx46[_0x4fce[130]],value:_0xce7dx3b.toString()})}}else {if(_0xce7dx46[_0x4fce[111]]=== _0x4fce[117]&& _0xce7dx46[_0x4fce[130]]&& _0xce7dx46[_0x4fce[118]]&& _0xce7dx46[_0x4fce[118]][_0x4fce[43]]){_0xce7dx12[_0xce7dx46[_0x4fce[118]][_0x4fce[43]]]&& _0xce7dx53[_0x4fce[114]]({id:_0xce7dx46[_0x4fce[130]],value:_0xce7dx12[_0xce7dx46[_0x4fce[118]][_0x4fce[43]]].toString()})}}}})};return _0xce7dx53}function createTagsFromConfiguration(_0xce7dx14){var _0xce7dx49=[];if(_0xce7dx14[_0x4fce[22]][_0x4fce[131]][_0x4fce[63]]> 0){_0xce7dx49= _[_0x4fce[132]](_0xce7dx14[_0x4fce[22]].Tags,_0x4fce[43])};return _0xce7dx49}function handleTicketDisplay(_0xce7dx14){return function(_0xce7dx11){if(_0xce7dx11&& _0xce7dx11[_0x4fce[49]]){log_message(_0x4fce[133]+ _0xce7dx11[_0x4fce[49]]);_0xce7dx14[_0x4fce[134]]= _0xce7dx11[_0x4fce[49]];return};return}}function handleReportIntegration(_0xce7dx14,_0xce7dxf,_0xce7dx11,_0xce7dxd,_0xce7dx13,_0xce7dx10){return function(){delete _0xce7dx11[_0x4fce[49]];_0xce7dx11[_0x4fce[135]]= _0x4fce[136];_0xce7dx11[_0x4fce[137]]= _0xce7dxf;_0xce7dx11[_0x4fce[138]]= _0x4fce[139];_0xce7dx11[_0x4fce[134]]= _0xce7dx14[_0x4fce[134]];_0xce7dx11[_0x4fce[140]]= _0xce7dxd;_0xce7dx11[_0x4fce[141]]= _0xce7dx10;_0xce7dx11[_0x4fce[142]]= join_url(_0xce7dx14[_0x4fce[23]],_0x4fce[143]+ _0xce7dx14[_0x4fce[134]]);_0xce7dx13[_0x4fce[147]](util[_0x4fce[61]](_0x4fce[146],_0xce7dx11[_0x4fce[55]]))[_0x4fce[145]](_0x4fce[144],_0xce7dx11);return ReportIntegration[_0x4fce[148]](_0xce7dx11)}}function handleEnd(_0xce7dx14,_0xce7dx11,_0xce7dxf){return function(){log_message(util[_0x4fce[61]](_0x4fce[149],_0xce7dx14[_0x4fce[134]],_0xce7dx14[_0x4fce[39]][_0x4fce[67]][_0x4fce[43]]));_0xce7dx14= undefined;return}}function handleDebug(_0xce7dx14){return function(){log_message(_0xce7dx14);return}}function handleError(_0xce7dx14,_0xce7dxf,_0xce7dx11,_0xce7dxd){return function(_0xce7dx5b){err_message(_0x4fce[150]);err_message(_0x4fce[151]+ _0xce7dx5b[_0x4fce[152]]);err_message(_0x4fce[153]+ _0xce7dx5b[_0x4fce[154]]);_0xce7dx14= undefined;delete _0xce7dx11[_0x4fce[49]];_0xce7dx11[_0x4fce[135]]= _0x4fce[136];_0xce7dx11[_0x4fce[137]]= _0xce7dxf;_0xce7dx11[_0x4fce[138]]= _0x4fce[155];_0xce7dx11[_0x4fce[140]]= _0xce7dxd;ReportIntegration[_0x4fce[148]](_0xce7dx11)[_0x4fce[20]](function(){return})[_0x4fce[19]](function(_0xce7dx5b){err_message(_0x4fce[156]);return})}}function err_message(_0xce7dx4e){console[_0x4fce[94]](_0x4fce[157]+ _0xce7dx4e)}function log_message(_0xce7dx4e){console[_0x4fce[159]](_0x4fce[157]+ JSON[_0x4fce[158]](_0xce7dx4e))}function stripTrailingSlash(_0xce7dx5f){if(_0xce7dx5f[_0x4fce[160]](-1) === _0x4fce[161]){return _0xce7dx5f[_0x4fce[160]](0,_0xce7dx5f[_0x4fce[63]]- 1)};return _0xce7dx5f}function join_url(){var _0xce7dx61= new RegExp(_0x4fce[162],_0x4fce[163]);var _0xce7dx62=Array[_0x4fce[17]][_0x4fce[165]][_0x4fce[164]](arguments);return _0xce7dx62[_0x4fce[132]](function(_0xce7dx63){return _0xce7dx63[_0x4fce[166]](_0xce7dx61,_0x4fce[54])})[_0x4fce[120]](_0x4fce[161])}module[_0x4fce[167]]= Freshdesk