public/app/main/apps/chat/i18n/en.json

   1 {
   2         "CHAT": {
   3                 "VIDAOOESCALATION": "Start Video Call",
   4                 "VIDAOOAPIKEY": "Vidaoo Api Key",
   5                 "VIDAOOSESSION": "Start Video Call",
   6                 "VIDEO": "Video",
   7                 "VIDAOO": "Vidaoo",
   8                 "EDIT_AMAZONLEX": "Edit Amazon Lex",
   9                 "AMAZONLEX": "Amazon Lex",
  10                 "ACCESSKEYID": "Access Key ID",
  11                 "SECRETACCESSKEY": "Secret Access Key",
  12                 "LEXREGION": "Region",
  13                 "BOTNAME": "Bot Name",
  14                 "LOGIN_TIME": "Login time",
  15                 "PAUSE_TIME": "Pause time",
  16                 "DOWNLOAD_INTERACTION": "Download",
  17                 "ENABLECUSTOMERCHECKMARKS": "Enable customer delivered/read notifications",
  18                 "TRANSFER": "Transfer",
  19                 "QUEUETRANSFER": "Queue Transfer",
  20                 "QUEUETRANSFERTIMEOUT": "Queue Transfer Timeout",
  21                 "AGENTTRANSFER": "Agent Transfer",
  22                 "AGENTTRANSFERTIMEOUT": "Agent Transfer Timeout",
  23                 "SYSTEMAVATAR": "System Avatar",
  24                 "SYSTEMALIAS": "System Alias",
  25                 "WELCOMEMESSAGE": "Welcome Message",
  26                 "LANGUAGE": "Language",
  27                 "EDIT_DIALOGFLOW": "Edit Dialogflow",
  28                 "DIALOGFLOW": "Dialogflow",
  29                 "BACKGROUNDCOLOR": "Background Color",
  30                 "MESSAGEFONTSIZE": "Message Font Size",
  31                 "TAG": "Tag",
  32                 "EDIT_TAG": "Edit Tag",
  33                 "CUSTOMERALIAS": "Customer Alias",
  34                 "SNIPPETSWIPEOUT": "Snippet swipe out",
  35                 "CUSTOMERAVATAR": "Customer Avatar",
  36                 "SHOWCUSTOMERAVATAR": "Show customer avatar",
  37                 "DEFAULTTITLE": "Default Title",
  38                 "MESSAGESALIGNMENT": "Messages Alignment",
  39                 "ALTERNATE": "Alternate",
  40                 "CENTERED": "Centered",
  41                 "POSITION": "Position",
  42                 "VERTICALPOSITION": "Vertical position",
  43                 "ALIGNMENT": "Alignment",
  44                 "VERTICALALIGNMENT": "Vertical alignment",
  45                 "BOTTOM_RIGHT": "Bottom right",
  46                 "RIGHT": "Right",
  47                 "LEFT": "Left",
  48                 "WAITFORTHEASSIGNEDAGENT": "Wait for the assigned agent",
  49                 "AGENTIDENTIFIER": "Identifier",
  50                 "WEBSITEALIAS": "Website Alias",
  51                 "AGENTALIAS": "Agent Alias",
  52                 "AGENTFULLNAME": "Agent Fullname",
  53                 "INSERT_MESSAGE_HERE": "Insert your text message here",
  54                 "HIDEWHENOFFLINE": "Hide",
  55                 "NOTIFICATION": "Notification",
  56                 "NOTIFICATIONSOUND": "Sound",
  57                 "NOTIFICATIONSHAKE": "Shake",
  58                 "NOTIFICATIONTEMPLATE": "Template",
  59                 "SYSTEM": "System",
  60                 "EDIT_SYSTEM": "Edit System",
  61                 "COMMAND": "Command",
  62                 "TEXTCOLOR": "Text Color",
  63                 "FONTSIZE": "Font Size",
  64                 "WEBSCRIPT": "Web Script",
  65                 "CANNEDANSWERS": "Canned Answers",
  66                 "CHATCANNEDANSWERS": "Canned Answers",
  67                 "NO_CHATCANNEDANSWER_AVAILABLE": "No Canned Answers Available",
  68                 "NEW_CHATCANNEDANSWER": "New Canned Answer",
  69                 "ADD_CHATCANNEDANSWER": "Add Canned Answer",
  70                 "EDIT_CHATCANNEDANSWER": "Edit",
  71                 "DELETE_CHATCANNEDANSWER": "Delete",
  72                 "OFFLINEMESSAGESUBJECT": "Message subject",
  73                 "OFFLINEMESSAGEBODY": "Message body",
  74                 "FORMSUBMITSUCCESSMESSAGE": "Form submit success message",
  75                 "FORMSUBMITFAILUREMESSAGE": "Form submit failure message",
  76                 "PLACEHOLDERMESSAGE": "Message placeholder",
  77                 "NOTETITLE": "Note's title",
  78                 "CLOSINGQUESTION": "Closing question",
  79                 "TAGS": "Tags",
  80                 "SHOWAGENTAVATAR": "Show personal agent avatar",
  81                 "AGENTAVATAR": "Agent Avatar",
  82                 "SPYINTERACTION": "Spy",
  83                 "NO_AGENT_ONLINE": "No Agent Online",
  84                 "GOTOREALTIME_CHATQUEUE": "Go To Realtime Chat Queue",
  85                 "PARTIALPAUSE": "Partial Pause",
  86                 "BUSY": "Busy",
  87                 "TIMER": "Timer",
  88                 "IDLE": "Idle",
  89                 "CAPACITY": "Capacity",
  90                 "AGENTSADD_QUEUE": "Add Agent to Chat Queue",
  91                 "QUEUES": "Queues",
  92                 "LOGGED_IN": "Logged in",
  93                 "PAUSED": "Paused",
  94                 "READY": "Ready",
  95                 "WAITING": "Waiting",
  96                 "WRITING": "Writing",
  97                 "CHAT": "Chat",
  98                 "MAIL": "Email",
  99                 "SMS": "SMS",
 100                 "OPENCHANNEL": "Openchannel",
 101                 "FAX": "Fax",
 102                 "PAUSE": "Pause",
 103                 "REALTIME": "Realtime",
 104                 "AGENTS": "Agents",
 105                 "FULLNAME": "Full Name",
 106                 "INTERNAL": "Internal",
 107                 "PHONE_STATE": "Phone State",
 108                 "PHONE_STATUS": "Phone Status",
 109                 "LOGOUT": "Logout",
 110                 "UNPAUSE": "End Pause",
 111                 "AGENTADD_QUEUE": "Add Agent to Chat Queue",
 112                 "TEXT": "Text",
 113                 "TIMES": "Number of times per interaction",
 114                 "EDIT_AUTOREPLY": "Edit Auto Reply",
 115                 "AUTOREPLY": "Auto Reply",
 116                 "NEW_CHATDISPOSITION": "New Chat Disposition",
 117                 "ENABLECUSTOMERATTACHMENT": "Enable Customer Attachments",
 118                 "ENABLESENDBUTTON": "Enable Send Button",
 119                 "OFFLINE_CHAT_BUTTON": "'Offline Chat' Button",
 120                 "OFFLINESTATUS": "Offline Status",
 121                 "NAME": "Name",
 122                 "CHATQUEUES": "Chat Queues",
 123                 "SEARCH_FOR_ANYONE": "Search",
 124                 "STRATEGY": "Strategy",
 125                 "AGENT_TIMEOUT": "Agent Timeout",
 126                 "DESCRIPTION": "Description",
 127                 "KEY": "Key",
 128                 "ALIAS": "Alias",
 129                 "VARIABLE": "Variable",
 130                 "INTERVAL": "Interval",
 131                 "EDIT_CLOSE": "Edit Close",
 132                 "TIMEZONE": "Timezone",
 133                 "MESSAGE": "Message",
 134                 "ADVANCED": "Advanced",
 135                 "FORWARDTRANSCRIPT": "Forward Transcript",
 136                 "FORWARDTRANSCRIPTMESSAGE": "Forward Transcript Message",
 137                 "SKIPMESSAGEBUTTON": "Skip Message Button",
 138                 "EDIT_MESSAGE": "Edit Message",
 139                 "CONDITION_AGREEMENT": "Condition Agreement",
 140                 "NONE": "None",
 141                 "PRIORITY": "Priority",
 142                 "ONLINESTATUS": "Online Status",
 143                 "UNMANAGEDSTATUS": "Unmanaged Status",
 144                 "AUTOCLOSE": "Enable Autoclose",
 145                 "ENABLEUNMANAGEDNOTE": "Enable Unmanaged Message",
 146                 "UNMANAGEDMESSAGE": "Message",
 147                 "SKIPUNMANAGED": "Skip Message",
 148                 "SENDUNMANAGED": "Send Message",
 149                 "WEBSITESCRIPT": "Website Script",
 150                 "DELETE_OFFLINEMESSAGE": "Delete",
 151                 "OFFLINEMESSAGES": "Offline Messages",
 152                 "FORWARD_OFFLINE": "Forward Offline",
 153                 "SHOW_OFFLINEMESSAGE": "Show",
 154                 "FORWARD_OFFLINE_ADDRESS": "Forward Offline Address",
 155                 "CLOSINGFORM": "Closing Form",
 156                 "ENABLERATING": "Enable Rating",
 157                 "ENABLECUSTOMERWRITING": "Allow customer writing before agent accepting",
 158                 "ENABLEFEEDBACK": "Enable Feedback",
 159                 "FEEDBACKTITLE": "Feedback Title",
 160                 "RATINGTYPE": "Rating Type",
 161                 "CLOSINGMESSAGE": "Closing Message",
 162                 "CLOSINGMESSAGEBUTTON": "Closing Message Button",
 163                 "RATINGSTARSNUMBER": "Rating Stars Number",
 164                 "EDIT_GOTOIF": "Edit GotoIf",
 165                 "CONDITION": "Condition",
 166                 "TRUEPRIORITY": "True Priority",
 167                 "FALSEPRIORITY": "False Priority",
 168                 "VALUE": "Value",
 169                 "MANDATORYDISPOSITION": "Mandatory disposition",
 170                 "MANDATORYDISPOSITIONPAUSEID": "Pause to use if mandatory disposition is enabled",
 171                 "ERRORS": {
 172                         "VIDAOOAPIKEY_REQUIRED": "Mandatory Field",
 173                         "BOTNAME_REQUIRED": "Mandatory Field",
 174                         "SECRETACCESSKEY_REQUIRED": "Mandatory Field",
 175                         "ACCESSKEYID_REQUIRED": "Mandatory Field",
 176                         "QUEUETRANSFERTIMEOUT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
 177                         "QUEUETRANSFERTIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
 178                         "QUEUETRANSFERTIMEOUT_REQUIRED": "Mandatory Field",
 179                         "AGENTTRANSFERTIMEOUT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
 180                         "AGENTTRANSFERTIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
 181                         "AGENTTRANSFERTIMEOUT_REQUIRED": "Mandatory Field",
 182                         "CUSTOMERALIAS_REQUIRED": "Mandatory Field",
 183                         "AGENTALIAS_REQUIRED": "Mandatory Field",
 184                         "SYSTEMALIAS_REQUIRED": "Mandatory Field",
 185                         "MESSAGEFONTSIZE_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
 186                         "MESSAGEFONTSIZE_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
 187                         "MESSAGEFONTSIZE_REQUIRED": "Mandatory Field",
 188                         "TAG_REQUIRED": "Mandatory Field",
 189                         "VERTICALPOSITION_REQUIRED": "Mandatory Field",
 190                         "VERTICALPOSITION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
 191                         "VERTICALPOSITION_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
 192                         "WAITFORTHEASSIGNEDAGENT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
 193                         "WAITFORTHEASSIGNEDAGENT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
 194                         "WAITFORTHEASSIGNEDAGENT_REQUIRED": "Mandatory Field",
 195                         "AGENT_TIMEOUT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
 196                         "TIMEOUT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
 197                         "AGENT_TIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
 198                         "NAME_MUST_VALID_PATTERN": "Wrong format",
 199                         "COMMAND_REQUIRED": "Mandatory Field",
 200                         "FONTSIZE_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
 201                         "FONTSIZE_REQUIRED": "Mandatory Field",
 202                         "TEXT_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 203                         "VALUE_REQUIRED": "Mandatory Field",
 204                         "CUSTOMERALIAS_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 205                         "SYSTEMALIAS_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 206                         "OFFLINEMESSAGESUBJECT_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 207                         "OFFLINEMESSAGEBODY_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 208                         "PLACEHOLDERMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 209                         "NOTETITLE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 210                         "FORMSUBMITSUCCESSMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 211                         "FORMSUBMITFAILUREMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 212                         "CLOSINGQUESTION_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 213                         "HEADER_OFFLINE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 214                         "OFFLINE_CHAT_BUTTON_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 215                         "TEXT_REQUIRED": "Mandatory Field",
 216                         "SENDUNMANAGED_REQUIRED": "Mandatory Field",
 217                         "SENDUNMANAGED_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 218                         "SKIPUNMANAGED_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 219                         "UNMANAGEDMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 220                         "WEBSITEALIAS_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 221                         "AGENT_REQUIRED": "Mandatory Field",
 222                         "QUEUE_REQUIRED": "Mandatory Field",
 223                         "CONDITION_REQUIRED": "Mandatory Field",
 224                         "PRIORITY_REQUIRED": "Mandatory Field",
 225                         "TRUEPRIORITY_REQUIRED": "Mandatory Field",
 226                         "FALSEPRIORITY_REQUIRED": "Mandatory Field",
 227                         "NAME_REQUIRED": "Mandatory Field",
 228                         "LIST_REQUIRED": "Mandatory Field",
 229                         "AGENT_TIMEOUT_REQUIRED": "Mandatory Field",
 230                         "MOTIONADDRESS_REQUIRED": "Mandatory Field",
 231                         "DISPOSITION_REQUIRED": "Mandatory Field",
 232                         "MOTIONADDRESS_MUST_VALID_URL": "Wrong format",
 233                         "EMAIL_MUST_BE_VALID": "Wrong format",
 234                         "ADDRESS_REQUIRED": "Mandatory Field",
 235                         "ADDRESS_MUST_VALID_URL": "Wrong format",
 236                         "ENQUIRY_FORWARDING_ADDRESS_REQUIRED": "Mandatory Field",
 237                         "ACCEPTURL_MUST_VALID_URL": "Wrong format",
 238                         "TIMEOUT_REQUIRED": "Mandatory Field",
 239                         "REJECTURL_MUST_VALID_URL": "Wrong format",
 240                         "CLOSEURL_MUST_VALID_URL": "Wrong format",
 241                         "PRIORITY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
 242                         "TRUEPRIORITY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
 243                         "FALSEPRIORITY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
 244                         "TIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
 245                         "POLLING_INTERVAL_MUST_BE_GREATER_THAN_OR_EQUAL_TO": " The value must be greater than or equal to",
 246                         "WAITINGMESSAGE_REQUIRED": "Mandatory Field",
 247                         "WAITINGTITLE_REQUIRED": "Mandatory Field",
 248                         "KEY_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 249                         "KEY_REQUIRED": "Mandatory Field",
 250                         "WAITINGMESSAGE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 251                         "WAITINGTITLE_MAX_LENGTH": "The value must have a maximum length equal to {{max}}",
 252                         "RATINGSTARSNUMBER_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
 253                         "MANDATORYDISPOSITIONPAUSEID_REQUIRED": "Mandatory field"
 254                 },
 255                 "CM_FIELD": "Contact Manager Field",
 256                 "CHATPROACTIVEACTIONS": "Proactive Actions",
 257                 "NEW_CHATPROACTIVEACTION": "New Proactive Action",
 258                 "EDIT_CHATPROACTIVEACTION": "Edit Proactive Action",
 259                 "DELETE_CHATPROACTIVEACTION": "Delete Proactive Action",
 260                 "ADD_CHATPROACTIVEACTION": "Add Proactive Action",
 261                 "NO_CHATPROACTIVEACTION_AVAILABLE": "No Proactive Actions Available",
 262                 "NO_OFFLINEMESSAGE_AVAILABLE": "No Offline Messages Available",
 263                 "MOUSEOVER": "Mouse Over",
 264                 "TIMEOUT": "Timeout",
 265                 "TYPE": "Type",
 266                 "SELECTOR": "Selector",
 267                 "AGENT": "Agent",
 268                 "GOTO": "Goto",
 269                 "GOTOIF": "GotoIf",
 270                 "NOOP": "Noop",
 271                 "QUEUE": "Queue",
 272                 "BUILDER": "Builder",
 273                 "PREVIEW": "Preview",
 274                 "EDIT_AGENT": "Edit Agent",
 275                 "EDIT_QUEUE": "Edit Queue",
 276                 "EDIT_GOTO": "Edit Goto",
 277                 "EDIT_GOTOIf": "Edit GotoIf",
 278                 "EDIT_NOOP": "Edit Noop",
 279                 "ADD_CHATQUEUE": "Add Chat Queue",
 280                 "EDIT_CHATQUEUE": "Edit Chat Queue",
 281                 "DELETE_CHATQUEUE": "Delete Chat Queue",
 282                 "SETTINGS": "Settings",
 283                 "SAVE": "Save",
 284                 "SCRIPT": "Script",
 285                 "TOKEN": "Token",
 286                 "CREATED_AT": "Created At",
 287                 "CHATWEBSITES": "Chat Websites",
 288                 "MOTIONADDRESS": "Website Domain",
 289                 "MOTIONPROXY": "Proxy Or Motion Domain",
 290                 "ADD_CHATWEBSITE": "Add Chat Website",
 291                 "EDIT_CHATWEBSITE": "Edit Chat Website",
 292                 "DELETE_CHATWEBSITE": "Delete Chat Website",
 293                 "LIST": "List",
 294                 "SNIPPET": "Snippet",
 295                 "FORMS": "Forms",
 296                 "UP": "Up",
 297                 "DOWN": "Down",
 298                 "COLLAPSE": "Collapse",
 299                 "PROACTIVEACTIONS": "Proactive Actions",
 300                 "DISPOSITIONS": "Dispositions",
 301                 "WEBHOOKS": "WebHooks",
 302                 "ACTIONS": "Actions",
 303                 "FIDELITY": "Fidelity",
 304                 "APPEARANCE": "Appearance",
 305                 "MAINCOLOR": "Main Color",
 306                 "FOCUSCOLOR": "Focus Color",
 307                 "BUTTONCOLOR": "Button Color",
 308                 "HEADERSHAPE": "Header Shape",
 309                 "ANIMATION": "Animation",
 310                 "DEFAULT": "Default",
 311                 "WHITELABEL": "White Label",
 312                 "LOGO": "Logo",
 313                 "DOWNLOADTRANSCRIPT": "Download Transcript",
 314                 "ENQUIRY_ENABLE": "Enquiry Enable",
 315                 "ENQUIRY_FORWARDING": "Enquiry Forwarding",
 316                 "ENQUIRY_FORWARDING_ADDRESS": "Enquiry Forwarding Address",
 317                 "LABELS": "Labels",
 318                 "HEADER_ONLINE": "Online Header",
 319                 "ONLINE_MESSAGE": "Online Message",
 320                 "NAME_TITLE": "Name Input Label",
 321                 "USERNAME_PLACEHOLDER": "Username Input Placeholder",
 322                 "EMAIL_TITLE": "Email Input Label",
 323                 "EMAIL_PLACEHOLDER": "Email Input Placeholder",
 324                 "START_CHAT_BUTTON": "'Start Chat' Button",
 325                 "AGENTS_BUSY": "Busy Agents Message",
 326                 "HEADER_OFFLINE": "Offline Header",
 327                 "OFFLINE_MESSAGE": "Offline Message",
 328                 "MESSAGE_TITLE": "Message Label",
 329                 "ENQUIRY_MESSAGE_PLACEHOLDER": "Enquiry Message Input Placeholder",
 330                 "ENQUIRY_BUTTON": "Enquiry Button Text",
 331                 "RATING_MESSAGE": "Rating Message",
 332                 "RATING_SEND": "Rating Send Button Text",
 333                 "RATING_SKIP": "Rating Skip Button Text",
 334                 "ONLINE": "Online",
 335                 "OFFLINE": "Offline",
 336                 "PROACTIVE": "Proactive",
 337                 "ACCEPT": "Accept",
 338                 "ACCEPTMETHOD": "Accept Method",
 339                 "ACCEPTURL": "Accept URL",
 340                 "REJECT": "Reject",
 341                 "REJECTMETHOD": "Reject Method",
 342                 "REJECTURL": "Reject URL",
 343                 "CLOSE": "Close",
 344                 "CLOSEMETHOD": "Close Method",
 345                 "CLOSEURL": "Close URL",
 346                 "EMBEDDING": "Embedding",
 347                 "GENERAL": "General",
 348                 "SELECTED": "Selected",
 349                 "SELECT_ALL": "Select All",
 350                 "SELECT_NONE": "Select None",
 351                 "BACK": "Back",
 352                 "HELP": {
 353                         "VERTICALPOSITION": "Represents the distance in percentage from top",
 354                         "AGENTIDENTIFIER": "Represents the agent identifier within the chat session in the snippet",
 355                         "HIDEWHENOFFLINE": "Hides snippet when offline",
 356                         "KEY": "Website short name (5 char) shown on the Agent Tab",
 357                         "TOKEN": "Automatically generated token used in the Script",
 358                         "INTEVAL": "To be selected from the list of the available intervals",
 359                         "TIMEZONE": "Select one from the list (default=local timezone)",
 360                         "ENABLERATING": "Enable it if you want the web visitor can rate the interaction at the end",
 361                         "ENABLEFEEDBACK": "Enable it if you want the web visitor can send a feedback (up to 150 char) at the end",
 362                         "FORWARDTRANSCRIPT": "Enable it if you want the web visitor is asked to receive a chat transcript via email",
 363                         "AUTOCLOSE": "Enable it if you want chat sessions to be closed as Unmanaged if no agent is available. Learn more about it at: https://wiki.xcallymotion.com/display/XMV/Chat+Websites#ChatWebsites-Snippet",
 364                         "ENABLEUNMANAGEDNOTE": "Enable it if you want the visitor is shown a message when all the agents are busy and the chat gets unmanaged",
 365                         "WEBSITEALIAS": "A prefix used to compose the agent name (prefix+Agent Id) shown to the web visitor during the chat session",
 366                         "ENABLECUSTOMERWRITING": " Enable it if you want the chat starts without waiting for an available agent (pay attention: if you enable it, your chats will never get unmanaged). Learn more at: https://wiki.xcallymotion.com/display/XMV/Chat+Websites#ChatWebsites-Snippet",
 367                         "MAPKEY": "The following Motion Contact Manager field:",
 368                         "FROMKEY": "Will be mapped in your Motion Chat Snippet as:",
 369                         "COPYSCRIPTTOCLIPBOARD": "Copy and paste the script text into your website",
 370                         "FORWARD_OFFLINE": "You can add multiple addresses separated by commas (e.g. john.doe@xcally.com, jane.miller@xcally.com)",
 371                         "MOTIONADDRESS": "The field must have the following format: <protocol>://<ipaddress>[:<port>]. Example: https://X.Y.Z.W",
 372                         "MOTIONPROXY": "The field must have the following format: <protocol>://<ipaddress>[:<port>]. Example: https://X.Y.Z.W",
 373                         "NAME": "Only numbers, letters and specific characters (._) are supported",
 374                         "LIST": "Contact Manager list used to associate Contacts",
 375                         "INTERVAL": "Select one from the list",
 376                         "MANDATORYDISPOSITION": "Mandatory disposition",
 377                         "MANDATORYDISPOSITIONPAUSEID": "Pause to use if mandatory disposition is enabled",
 378                         "WELCOMEMESSAGE": "Leave empty if you don't want to send any welcome message"
 379                 },
 380                 "ADDRESS": "Address",
 381                 "ONLINESTATE": "Online Status",
 382                 "OFFLINESTATE": "Offline Status",
 383                 "RATINGSTATE": "Rating State",
 384                 "ENQUIRY": "Enquiry",
 385                 "OFFLINETEMPLATE": "Offline Template",
 386                 "CHATDISPOSITIONS": "Chat Dispositions",
 387                 "NO_CHATDISPOSITION_AVAILABLE": "No Chat Dispositions available",
 388                 "ADD_CHATDISPOSITION": "Add Chat Disposition",
 389                 "DELETE": "Delete",
 390                 "EDIT_CHATDISPOSITION": "Edit Chat Disposition",
 391                 "DELETE_CHATDISPOSITION": "Delete Chat Disposition",
 392                 "ID": "Id",
 393                 "NEW_CHATQUEUE": "New Chat Queue",
 394                 "NEW_CHATWEBSITE": "New Chat Website",
 395                 "ROUNDED": "Rounded",
 396                 "SQUARED": "Squared",
 397                 "NO_AVAILABLE_INFO": "No available info",
 398                 "ALL_TEAMS": "All Teams",
 399                 "SELECTED_TEAMS": "Selected Teams",
 400                 "PAGE": "Page",
 401                 "ROWSPERPAGE": "Rows per page",
 402                 "OF": "of",
 403                 "CONTACT": "Contact",
 404                 "STARTEDAT": "Started At",
 405                 "LASTMESSAGE": "Last message",
 406                 "STATUS": "Status",
 407                 "CLOSED": "Closed",
 408                 "OPENED": "Open",
 409                 "OPEN": "Open",
 410                 "ACCOUNT": "Account",
 411                 "INTERACTION": "Interaction",
 412                 "INTERACTIONS": "Interactions",
 413                 "WEBSITE": "Website",
 414                 "ALL": "All",
 415                 "SELECT_STATUS": "Select a status",
 416                 "FILTER": "Filter",
 417                 "FILTERS": "Filters",
 418                 "TEAMADD_CHATQUEUE": "Add Team to Chat Queue",
 419                 "AGENTADD_CHATQUEUE": "Add Agent to Chat Queue",
 420                 "ALL_AGENTS": "All Agents",
 421                 "SELECTED_AGENTS": "Selected Agents",
 422                 "CLOSEDAT": "Closed At",
 423                 "DISPOSITION": "Disposition",
 424                 "CREATEDAT": "Created At",
 425                 "NOTES": "Notes",
 426                 "NO_INTERACTION_AVAILABLE": "No interactions available",
 427                 "SELECTED_WEBSITE": "Select a website",
 428                 "GOTOP": "Gotop",
 429                 "EDIT_GOTOP": "Edit Gotop",
 430                 "SELECT_WEBSITE": "Select a website",
 431                 "INFO": "Info",
 432                 "OFFLINEMESSAGES_CHATWEBSITE": "Go to Offline Messages",
 433                 "WAITINGTITLE": "Waiting Title",
 434                 "WAITINGMESSAGE": "Waiting Message",
 435                 "RATING": "Rating",
 436                 "NO_RATINGVALUE": "No Rating",
 437                 "DEFAULT_PAUSE": "Default pause",
 438                 "UNKNOWN": "Unknown",
 439                 "UNREGISTERED": "Unregistered",
 440                 "UNAVAILABLE": "Unavailable",
 441                 "NOT_INUSE": "Not in use",
 442                 "REACHABLE": "Reachable",
 443                 "IN_USE": "In use",
 444                 "VOICE": "Voice",
 445                 "INTERACTIONS_CHATWEBSITE": "Go to Interactions",
 446                 "REFRESH_INTERACTIONS": "Refresh Interactions",
 447                 "DELETE_INTERACTION": "Delete Interaction",
 448                 "AGENTADD_CHATWEBSITE": "Add Agent to Chat Website",
 449                 "TEAMS_ASSOCIATION": "Teams Association",
 450                 "TOOLTIP_SCREENRECORDING_ON": "Screen Recording in progress",
 451                 "TOOLTIP_SCREENRECORDING_OFF": "Screen Recording available",
 452                 "DOWNLOAD_WITH_ATTACHMENTS": "Download with attachments",
 453                 "DOWNLOAD_WITHOUT_ATTACHMENTS": "Download without attachments"
 454         }
 455 }