be30e7cd66df5822d93cd77bc4c9976df0d59f6c
[motion2.git] / server / api / chatInteraction / chatInteraction.controller.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 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0;var _0x18659e=_0xaa88[_0x2742db];return _0x18659e;};'use strict';var rimraf=require(_0x8aa8('0x0'));var zipdir=require(_0x8aa8('0x1'));var rp=require(_0x8aa8('0x2'));var moment=require(_0x8aa8('0x3'));var BPromise=require('bluebird');var Mustache=require(_0x8aa8('0x4'));var util=require(_0x8aa8('0x5'));var path=require(_0x8aa8('0x6'));var ejs=require(_0x8aa8('0x7'));var fs=require('fs');var _=require(_0x8aa8('0x8'));var squel=require(_0x8aa8('0x9'));var Redis=require('ioredis');var qs=require('../../components/parsers/qs');var as=require(_0x8aa8('0xa'));var pdf=require('../../components/export/pdf');var logger=require(_0x8aa8('0xb'))(_0x8aa8('0xc'));var config=require(_0x8aa8('0xd'));var db=require(_0x8aa8('0xe'))['db'];config['redis']=_[_0x8aa8('0xf')](config[_0x8aa8('0x10')],{'host':_0x8aa8('0x11'),'port':0x18eb});var socket=require('socket.io-emitter')(new Redis(config[_0x8aa8('0x10')]));require(_0x8aa8('0x12'))[_0x8aa8('0x13')](socket);var jayson=require(_0x8aa8('0x14'));var client=jayson['client'][_0x8aa8('0x15')]({'port':0x232b});var client9004=jayson[_0x8aa8('0x16')]['http']({'port':0x232c});function respondWithRpcPromise(_0x370b25,_0xa691d6,_0x28132f,_0x535aa0){return new BPromise(function(_0x3b9f74,_0x179e33){var _0x2fa66f=_0x535aa0||client;return _0x2fa66f['request'](_0x370b25,_0x28132f)[_0x8aa8('0x17')](function(_0x4af534){logger['info'](_0x8aa8('0x18'),_0xa691d6,_0x8aa8('0x19'));logger[_0x8aa8('0x1a')](_0x8aa8('0x1b'),_0xa691d6,_0x8aa8('0x19'),JSON[_0x8aa8('0x1c')](_0x4af534));if(_0x4af534[_0x8aa8('0x1d')]){if(_0x4af534[_0x8aa8('0x1d')][_0x8aa8('0x1e')]===0x1f4){logger['error']('ChatInteraction,\x20%s,\x20%s',_0xa691d6,_0x4af534[_0x8aa8('0x1d')]['message']);return _0x179e33(_0x4af534['error'][_0x8aa8('0x1f')]);}logger['error'](_0x8aa8('0x18'),_0xa691d6,_0x4af534[_0x8aa8('0x1d')][_0x8aa8('0x1f')]);return _0x3b9f74(_0x4af534[_0x8aa8('0x1d')]['message']);}else{logger[_0x8aa8('0x20')](_0x8aa8('0x18'),_0xa691d6,_0x8aa8('0x19'));_0x3b9f74(_0x4af534[_0x8aa8('0x21')][_0x8aa8('0x1f')]);}})[_0x8aa8('0x22')](function(_0x5d9b62){logger[_0x8aa8('0x1d')]('ChatInteraction,\x20%s,\x20%s',_0xa691d6,_0x5d9b62);_0x179e33(_0x5d9b62);});});}function respondWithStatusCode(_0x1fdadd,_0x47dd5d){_0x47dd5d=_0x47dd5d||0xcc;return function(_0x2c1828){if(_0x2c1828){return _0x1fdadd['sendStatus'](_0x47dd5d);}return _0x1fdadd[_0x8aa8('0x23')](_0x47dd5d)[_0x8aa8('0x24')]();};}function respondWithResult(_0x3ca7dc,_0x5e5d91){_0x5e5d91=_0x5e5d91||0xc8;return function(_0x24f428){if(_0x24f428){return _0x3ca7dc[_0x8aa8('0x23')](_0x5e5d91)[_0x8aa8('0x25')](_0x24f428);}};}function respondWithFilteredResult(_0x547a7b,_0x57acd2){return function(_0x2d1508){if(_0x2d1508){var _0x44e2d8=typeof _0x57acd2[_0x8aa8('0x26')]===_0x8aa8('0x27')&&typeof _0x57acd2[_0x8aa8('0x28')]==='undefined';var _0x2bc34a=_0x2d1508['count'];var _0x2a0ff2=_0x44e2d8?0x0:_0x57acd2[_0x8aa8('0x26')];var _0x15ff33=_0x44e2d8?_0x2d1508['count']:_0x57acd2['offset']+_0x57acd2[_0x8aa8('0x28')];var _0x5e96c9;if(_0x15ff33>=_0x2bc34a){_0x15ff33=_0x2bc34a;_0x5e96c9=0xc8;}else{_0x5e96c9=0xce;}_0x547a7b[_0x8aa8('0x23')](_0x5e96c9);return _0x547a7b[_0x8aa8('0x29')](_0x8aa8('0x2a'),_0x2a0ff2+'-'+_0x15ff33+'/'+_0x2bc34a)[_0x8aa8('0x25')](_0x2d1508);}return null;};}function saveUpdates(_0xe07a83){return function(_0x4d5c2e){if(_0x4d5c2e){return _0x4d5c2e[_0x8aa8('0x2b')](_0xe07a83)[_0x8aa8('0x17')](function(_0x4b67f5){return _0x4b67f5;});}return null;};}function removeEntity(_0x99f74e){return function(_0xee2f61){if(_0xee2f61){return _0xee2f61[_0x8aa8('0x2c')]()['then'](function(){_0x99f74e[_0x8aa8('0x23')](0xcc)[_0x8aa8('0x24')]();});}};}function handleEntityNotFound(_0x23a37c){return function(_0x423b02){if(!_0x423b02){_0x23a37c[_0x8aa8('0x2d')](0x194);}return _0x423b02;};}function handleError(_0x356be7,_0x370401){_0x370401=_0x370401||0x1f4;return function(_0xcad4f8){logger[_0x8aa8('0x1d')](_0xcad4f8[_0x8aa8('0x2e')]);if(_0xcad4f8[_0x8aa8('0x2f')]){delete _0xcad4f8['name'];}_0x356be7['status'](_0x370401)[_0x8aa8('0x30')](_0xcad4f8);};}function getMustacheRender(_0x1270ff,_0x201d8d){return Mustache[_0x8aa8('0x31')](_0x1270ff,_[_0x8aa8('0x32')](_0x201d8d[_0x8aa8('0x33')],{'contact':_0x201d8d['contact'],'message':_0x201d8d['message'],'agent':_0x201d8d[_0x8aa8('0x34')],'interaction':_0x201d8d['interaction'],'account':_0x201d8d[_0x8aa8('0x35')]}))||'';}function getInteractionUsers(_0x2c5c84,_0x25066c){return new BPromise(function(_0x59041c,_0x36ae4b){try{if(_0x25066c[_0x2c5c84['id']]){_0x2c5c84[_0x8aa8('0x36')]=_[_0x8aa8('0x37')](_0x25066c[_0x2c5c84['id']],function(_0x5c28fa){return{'id':_0x5c28fa['id'],'fullname':_0x5c28fa['fullname']};});}}catch(_0x22b511){_0x36ae4b(_0x22b511);}_0x59041c(_0x2c5c84);});}function getInteractionTags(_0x1f90fc,_0x52f87d){return new BPromise(function(_0x24eb18,_0x2e1f52){try{if(_0x1f90fc['TagIds']){_0x1f90fc[_0x8aa8('0x38')]=[];_0x1f90fc['TagIds']['split'](',')[_0x8aa8('0x39')](function(_0x5537ff){_0x1f90fc[_0x8aa8('0x38')][_0x8aa8('0x3a')](_0x52f87d[_0x553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case _0x8aa8('0x78'):var _0x3d2c0e=_0x2f7fe2['value'][_0x8aa8('0x70')](',')['map'](function(_0x1e52fc){return Number(_0x1e52fc);});_0x3d2c0e[_0x8aa8('0x39')](function(_0x4c45a6){_0x1497ad['or'](_0x8aa8('0x79'),'%,'+_0x4c45a6+',%');});_0x26f771=_[_0x8aa8('0x7a')](_0x26f771,_0x3d2c0e);break;case _0x8aa8('0x7b'):if(_0x2f7fe2[_0x8aa8('0x6d')]===_0x8aa8('0x6e')){_0x29dfb3[_0x3cb847](_0x8aa8('0x7c'),'%'+_0x2f7fe2[_0x8aa8('0x6f')]+'%',null);}else{_0xec3379=_['find'](_0x56e13f,[_0x8aa8('0x2f'),_0x8aa8('0x43')]);_0x2f7fe2[_0x8aa8('0x55')]=_0x8aa8('0x43');_0x1417a1=as['buildExpression'](_0x2d322a,_0xec3379['type'],_0x2f7fe2);_0x29dfb3[_0x3cb847](_0x1417a1[_0x8aa8('0x76')],_0x1417a1[_0x8aa8('0x6f')][_0x8aa8('0x77')],_0x1417a1[_0x8aa8('0x6f')]['end']);}break;case'body':_0x1417a1=as['buildExpression']('me',null,_0x2f7fe2);_0x29dfb3[_0x3cb847](_0x1417a1[_0x8aa8('0x76')],_0x1417a1[_0x8aa8('0x6f')][_0x8aa8('0x77')],_0x1417a1[_0x8aa8('0x6f')][_0x8aa8('0x24')]);break;}}else{var _0x1417a1=as[_0x8aa8('0x75')](_0x2d322a,_0xec3379[_0x8aa8('0x48')],_0x2f7fe2);_0x29dfb3[_0x3cb847](_0x1417a1[_0x8aa8('0x76')],_0x1417a1['value'][_0x8aa8('0x77')],_0x1417a1['value']['end']);}}}else{var _0x376a37=_(_0x44ba22[_0x8aa8('0x49')])[_0x8aa8('0x4a')]()['map'](function(_0x47027d){return _['some'](_0x56e13f,[_0x8aa8('0x2f'),_0x47027d])?_0x47027d:undefined;})[_0x8aa8('0x7d')]()[_0x8aa8('0x6f')]();if(!_[_0x8aa8('0x7e')](_0x376a37)){_0x376a37[_0x8aa8('0x39')](function(_0x5d1c8e){if(_0x5d1c8e==='ChatWebsiteId'){_0x4ab098[_0x8aa8('0x7f')](_0x8aa8('0x80'),[][_0x8aa8('0x81')](_0x44ba22[_0x8aa8('0x49')][_0x5d1c8e]));}else if(_0x5d1c8e===_0x8aa8('0x82')){var _0x358fb6=JSON[_0x8aa8('0x83')](_0x44ba22[_0x8aa8('0x49')][_0x5d1c8e])['$gte'];var _0x3b9a77=JSON[_0x8aa8('0x83')](_0x44ba22['query'][_0x5d1c8e])['$lte'];_0x4ab098[_0x8aa8('0x7f')](_0x8aa8('0x84'),_0x358fb6,_0x3b9a77);}else{if(_0x44ba22['query'][_0x5d1c8e]===_0x8aa8('0x85')){_0x4ab098[_0x8aa8('0x7f')]('i.'+_0x5d1c8e+_0x8aa8('0x86'));}else{_0x4ab098['where']('i.'+_0x5d1c8e+'\x20=\x20?',_0x44ba22['query'][_0x5d1c8e]);}}});}if(_0x44ba22[_0x8aa8('0x49')][_0x8aa8('0x87')]){if(_0x44ba22[_0x8aa8('0x49')][_0x8aa8('0x87')]==0x1){_0x4ab098['having'](_0x8aa8('0x88'));}else{_0x4ab098[_0x8aa8('0x69')](_0x8aa8('0x89'));}}if(_0x44ba22[_0x8aa8('0x49')]['tag']){_0x26f771=_[_0x8aa8('0x8a')](_0x44ba22['query']['tag'])?_0x44ba22[_0x8aa8('0x49')]['tag']:new Array(_0x44ba22[_0x8aa8('0x49')][_0x8aa8('0x8b')]);_0x26f771[_0x8aa8('0x39')](function(_0x55a3c0){_0x1497ad['or'](_0x8aa8('0x79'),'%,'+_0x55a3c0+',%');});}if(_0x44ba22[_0x8aa8('0x49')][_0x8aa8('0x8c')]){var _0x3926a8=_0x44ba22[_0x8aa8('0x49')][_0x8aa8('0x8c')]['replace']('\x5c','\x5c\x5c')['replace'](/'/g,'\x27\x27');if(qs[_0x8aa8('0x8d')](_0x3926a8)){_0x29dfb3['or']('i.id\x20LIKE\x20?',_0x3926a8+'%');}else{_0x29dfb3['or']('MATCH\x20(me.body)\x20AGAINST\x20(?\x20IN\x20BOOLEAN\x20MODE)',qs['getFullTextValue'](_0x3926a8))['or']('CONCAT(c.firstName,\x20\x27\x20\x27,\x20c.lastName)\x20LIKE\x20?',_0x3926a8+'%');}}}_0x4ab098['where'](_0x29dfb3);_0x4ab098[_0x8aa8('0x8e')](_0x8aa8('0x8f'));var _0x183945={'type':db[_0x8aa8('0x90')][_0x8aa8('0x91')][_0x8aa8('0x92')],'raw':!![]};var _0x19c43f=_0x4ab098[_0x8aa8('0x93')]();_0x19c43f[_0x8aa8('0x55')](_0x8aa8('0x8f'));_0x19c43f['field']('SUM(me.read\x20=\x200\x20AND\x20me.direction\x20=\x20\x27in\x27)',_0x8aa8('0x94'));if(_0x2a0a14[_0x8aa8('0x95')]){_0x2a0a14[_0x8aa8('0x95')][_0x8aa8('0x39')](function(_0x26599f){var _0x227591=_0x26599f[0x0]===_0x8aa8('0x96')?_0x26599f[0x0]:'i.'+_0x26599f[0x0];_0x4ab098[_0x8aa8('0x95')](_0x227591,_0x26599f[0x1]==='DESC'?![]:!![]);});}if(!_[_0x8aa8('0x7e')](_0x26f771)){_0x4ab098[_0x8aa8('0x69')](_0x1497ad);_0x19c43f[_0x8aa8('0x7f')]('t.id\x20IN\x20?',_0x26f771);}BPromise[_0x8aa8('0x97')]()[_0x8aa8('0x17')](function(){if(!_0x417a34){if(_0x44ba22['query'][_0x8aa8('0x98')])return;_0x19c43f[_0x8aa8('0x7f')](_0x8aa8('0x99'));_0x4ab098[_0x8aa8('0x7f')](_0x8aa8('0x99'));return;}if(_0x44ba22['user'][_0x8aa8('0x9a')]!==_0x8aa8('0x34'))return;return _0x44ba22[_0x8aa8('0x9b')]['getChatWebsites']({'attributes':['id'],'raw':!![]})[_0x8aa8('0x17')](function(_0x13e9c9){if(_[_0x8aa8('0x7e')](_0x13e9c9)){_0x19c43f[_0x8aa8('0x7f')](_0x8aa8('0x9c'));_0x4ab098[_0x8aa8('0x7f')]('i.ChatWebsiteId\x20IS\x20NULL');}else{_0x19c43f[_0x8aa8('0x7f')]('i.ChatWebsiteId\x20IN\x20?',_[_0x8aa8('0x37')](_0x13e9c9,'id'));_0x4ab098[_0x8aa8('0x7f')](_0x8aa8('0x80'),_[_0x8aa8('0x37')](_0x13e9c9,'id'));}});})[_0x8aa8('0x17')](function(){if(_0x44ba22['user'][_0x8aa8('0x9a')]===_0x8aa8('0x34')&&!_0x417a34&&!_0x44ba22[_0x8aa8('0x49')][_0x8aa8('0x98')])return[];return db[_0x8aa8('0x9d')][_0x8aa8('0x49')](_0x19c43f[_0x8aa8('0x9e')](),_0x183945);})['then'](function(_0x51e859){_0x5adcda[_0x8aa8('0x9f')]=_0x51e859[_0x8aa8('0x4f')];if(_0x5adcda[_0x8aa8('0x9f')]===0x0)return[];return db[_0x8aa8('0x9d')][_0x8aa8('0x49')](_0x33d8a4[_0x8aa8('0x9e')](),_0x183945)[_0x8aa8('0x17')](function(_0x3b151f){_0x3508df=_['keyBy'](_0x3b151f,'id');_0x183945=_[_0x8aa8('0x32')](_0x183945,{'model':db[_0x8aa8('0x46')],'mapToModel':!![],'raw':!![],'nest':!![]});if(_0x44ba22['query'][_0x8aa8('0xa0')]){_0x2a0a14['attributes'][_0x8aa8('0x39')](function(_0xe5556c){_0x4ab098[_0x8aa8('0x55')]('i.'+_0xe5556c);});}else{_0x4ab098[_0x8aa8('0x55')](_0x8aa8('0xa1'),_0x8aa8('0x94'));_0x4ab098['field'](_0x8aa8('0xa2'),_0x8aa8('0xa3'));_0x4ab098[_0x8aa8('0x55')](_0x8aa8('0xa4'),_0x8aa8('0xa5'));_0x4ab098['field'](_0x8aa8('0xa6'),_0x8aa8('0x96'));_0x4ab098[_0x8aa8('0x55')](_0x8aa8('0xa7'));_0x4ab098[_0x8aa8('0x55')](_0x8aa8('0xa8'),_0x8aa8('0xa9'));_0x4ab098[_0x8aa8('0x55')](_0x8aa8('0xaa'),_0x8aa8('0xab'));_0x4ab098['field']('c.email',_0x8aa8('0xac'));_0x4ab098[_0x8aa8('0x55')](_0x8aa8('0xad'),_0x8aa8('0xae'));_0x4ab098[_0x8aa8('0x55')](_0x8aa8('0xaf'),'Contact.mobile');_0x4ab098[_0x8aa8('0x55')]('c.fax',_0x8aa8('0xb0'));_0x4ab098[_0x8aa8('0x55')](_0x8aa8('0xb1'),_0x8aa8('0xb2'));_0x4ab098['field'](_0x8aa8('0xb3'),_0x8aa8('0xb4'));_0x4ab098['field']('GROUP_CONCAT(DISTINCT\x20t.id)',_0x8aa8('0x3b'));}if(_0x2a0a14['limit'])_0x4ab098['limit'](_0x2a0a14[_0x8aa8('0x28')]);if(_0x2a0a14[_0x8aa8('0x26')])_0x4ab098['offset'](_0x2a0a14[_0x8aa8('0x26')]);return db[_0x8aa8('0x9d')][_0x8aa8('0x49')](_0x4ab098[_0x8aa8('0x9e')](),_0x183945);})['then'](function(_0x124887){if(_0x124887[_0x8aa8('0x4f')]>0x0)_0x4e7ea0[_0x8aa8('0x7f')](_0x8aa8('0xb5'),_[_0x8aa8('0x37')](_0x124887,'id'));return db[_0x8aa8('0x9d')][_0x8aa8('0x49')](_0x4e7ea0[_0x8aa8('0x9e')](),_0x183945)[_0x8aa8('0x17')](function(_0x11f060){var _0x4d15ab=_[_0x8aa8('0xb6')](_0x11f060,_0x8aa8('0xb7'));var _0x3b3df6=[];_0x124887[_0x8aa8('0x39')](function(_0x58435d){_0x3b3df6[_0x8aa8('0x3a')](updateChatInteraction(_0x58435d,_0x3508df,_0x4d15ab));});return BPromise[_0x8aa8('0xb8')](_0x3b3df6);});});})[_0x8aa8('0x17')](function(_0x188f56){_0x5adcda['rows']=_0x188f56;return _0x5adcda;})[_0x8aa8('0x17')](respondWithFilteredResult(_0x2bc6d3,_0x2a0a14))[_0x8aa8('0x22')](handleError(_0x2bc6d3,null));};exports['show']=function(_0x521d25,_0xf028c6){var _0x4e1c38={'raw':![],'where':{'id':_0x521d25['params']['id']}},_0x27f584={};_0x27f584['model']=_[_0x8aa8('0x4a')](db[_0x8aa8('0x46')][_0x8aa8('0xb9')]);_0x27f584[_0x8aa8('0x49')]=_['keys'](_0x521d25[_0x8aa8('0x49')]);_0x27f584[_0x8aa8('0x4b')]=_[_0x8aa8('0x4c')](_0x27f584[_0x8aa8('0x4d')],_0x27f584[_0x8aa8('0x49')]);_0x4e1c38[_0x8aa8('0x4e')]=_['intersection'](_0x27f584['model'],qs[_0x8aa8('0xa0')](_0x521d25[_0x8aa8('0x49')][_0x8aa8('0xa0')]));_0x4e1c38[_0x8aa8('0x4e')]=_0x4e1c38[_0x8aa8('0x4e')]['length']?_0x4e1c38['attributes']:_0x27f584['model'];if(_0x521d25['query'][_0x8aa8('0xba')]){_0x4e1c38[_0x8aa8('0xbb')]=[{'all':!![]}];}_0x4e1c38=_['merge']({},_0x4e1c38,_0x521d25[_0x8aa8('0xbc')]);return db[_0x8aa8('0x46')][_0x8aa8('0x68')](_0x4e1c38)['then'](handleEntityNotFound(_0xf028c6,null))['then'](respondWithResult(_0xf028c6,null))[_0x8aa8('0x22')](handleError(_0xf028c6,null));};exports[_0x8aa8('0xbd')]=function(_0x280e35,_0x48b7b4){return db[_0x8aa8('0x46')]['create'](_0x280e35[_0x8aa8('0x33')],{})[_0x8aa8('0x17')](respondWithResult(_0x48b7b4,0xc9))['catch'](handleError(_0x48b7b4,null));};exports[_0x8aa8('0x2b')]=function(_0x393c20,_0x5365b6){if(_0x393c20[_0x8aa8('0x33')]['id']){delete _0x393c20['body']['id'];}return db[_0x8aa8('0x46')]['find']({'where':{'id':_0x393c20[_0x8aa8('0xbe')]['id']}})[_0x8aa8('0x17')](handleEntityNotFound(_0x5365b6,null))[_0x8aa8('0x17')](saveUpdates(_0x393c20['body'],null))['then'](respondWithResult(_0x5365b6,null))[_0x8aa8('0x22')](handleError(_0x5365b6,null));};exports[_0x8aa8('0x2c')]=function(_0x279a0c,_0x2ddd01){return db[_0x8aa8('0x46')]['find']({'where':{'id':_0x279a0c[_0x8aa8('0xbe')]['id']}})[_0x8aa8('0x17')](handleEntityNotFound(_0x2ddd01,null))[_0x8aa8('0x17')](removeEntity(_0x2ddd01,null))[_0x8aa8('0x22')](handleError(_0x2ddd01,null));};exports[_0x8aa8('0xbf')]=function(_0x353717,_0x1720be){return db[_0x8aa8('0x46')][_0x8aa8('0xbf')]()[_0x8aa8('0x17')](respondWithResult(_0x1720be,null))[_0x8aa8('0x22')](handleError(_0x1720be,null));};exports['createVidaooSession']=function(_0x2fb2dc,_0x5b1edc){var _0x2d6551=_0x2fb2dc[_0x8aa8('0xbe')]['id'];var _0x3e8a06;var _0x1b3d07;var _0x262d3a;return db[_0x8aa8('0x46')]['findOne']({'where':{'id':_0x2d6551}})['then'](function(_0x48017d){_0x3e8a06=_0x48017d;return db[_0x8aa8('0xc0')][_0x8aa8('0xc1')]({'where':{'id':_0x48017d[_0x8aa8('0x98')]},'attributes':['id',_0x8aa8('0xc2'),'vidaooEscalation',_0x8aa8('0xc3'),_0x8aa8('0xc4'),_0x8aa8('0xc5')],'raw':!![]});})[_0x8aa8('0x17')](function(_0x3d2e50){if(_0x3d2e50&&_0x3d2e50['vidaooApiKey']&&_0x3d2e50[_0x8aa8('0xc6')]){_0x1b3d07=_0x3d2e50;var _0x1e1e11={'interaction':{'id':_0x2d6551},'agent':{'id':_0x2fb2dc[_0x8aa8('0x9b')]['id'],'name':_0x2fb2dc[_0x8aa8('0x9b')][_0x8aa8('0x2f')],'fullname':_0x2fb2dc[_0x8aa8('0x9b')]['fullname'],'email':_0x2fb2dc[_0x8aa8('0x9b')][_0x8aa8('0xc7')]},'contact':_0x2fb2dc['body']['contact'],'account':_0x2fb2dc[_0x8aa8('0x33')]['account']};var _0x5d0226={'rejectUnauthorized':![],'method':'POST','url':_0x8aa8('0xc8'),'headers':{'X-APIKEY':_0x3d2e50['vidaooApiKey']},'body':{'duration':null,'scheduledAt':null,'participants':[_0x2fb2dc['user'][_0x8aa8('0xc7')]],'buttons':null,'topic':_0x1b3d07[_0x8aa8('0xc3')],'note':_[_0x8aa8('0xc9')](_0x1b3d07[_0x8aa8('0xc4')])?null:getMustacheRender(_0x1b3d07[_0x8aa8('0xc4')],_0x1e1e11),'metadata':null},'redirect':_0x8aa8('0xca'),'json':!![]};try{if(!_[_0x8aa8('0xc9')](_0x1b3d07[_0x8aa8('0xc5')])){var _0x532666=getMustacheRender(_0x1b3d07[_0x8aa8('0xc5')],_0x1e1e11);var _0x23664f=JSON[_0x8aa8('0x83')](_0x532666);_0x5d0226['body'][_0x8aa8('0xcb')]=_0x23664f;}}catch(_0x12258b){throw new db[(_0x8aa8('0x90'))]['ValidationError'](_0x8aa8('0xcc'));}return rp(_0x5d0226);}else{throw new db[(_0x8aa8('0x90'))][(_0x8aa8('0xcd'))](_0x8aa8('0xce'));}})[_0x8aa8('0x17')](function(_0x5d7b0d){_0x262d3a=_0x5d7b0d;if(_0x262d3a['id']){var _0x5eb681={'body':_0x262d3a[_0x8aa8('0xcf')],'ChatWebsiteId':_0x1b3d07['id'],'ChatInteractionId':_0x3e8a06['id'],'direction':_0x8aa8('0xd0'),'UserId':_0x2fb2dc['user']['id']};return db[_0x8aa8('0xd1')][_0x8aa8('0xbd')](_0x5eb681,{});}else{throw new db[(_0x8aa8('0x90'))][(_0x8aa8('0xcd'))](_0x8aa8('0xd2'));}})[_0x8aa8('0x17')](function(){return _0x3e8a06['updateAttributes']({'vidaooSessionId':_0x262d3a['id']});})[_0x8aa8('0x17')](respondWithResult(_0x5b1edc,null))[_0x8aa8('0x22')](handleError(_0x5b1edc,null));};exports['customUpdate']=function(_0x304777,_0x56c4a2){if(_0x304777[_0x8aa8('0x33')]['id']){delete _0x304777[_0x8aa8('0x33')]['id'];}return db[_0x8aa8('0x46')]['find']({'where':{'id':_0x304777['params']['id']},'include':[{'model':db['CmContact'],'as':'Contact'}]})[_0x8aa8('0x17')](handleEntityNotFound(_0x56c4a2,null))[_0x8aa8('0x17')](saveUpdates(_0x304777['body'],null))[_0x8aa8('0x17')](respondWithResult(_0x56c4a2,null))['catch'](handleError(_0x56c4a2,null));};exports[_0x8aa8('0xd3')]=function(_0x2544f3,_0x21fda7){if(_0x2544f3[_0x8aa8('0x33')]['id']){delete _0x2544f3['body']['id'];}return db[_0x8aa8('0x46')]['find']({'where':{'id':_0x2544f3[_0x8aa8('0xbe')]['id']}})['then'](function(_0x2a195d){if(!_0x2a195d){logger['error'](_0x8aa8('0xd4'),_0x8aa8('0xd3'),0x194,'entity\x20not\x20found');_0x21fda7['sendStatus'](0x194);}else{if(_0x2a195d['UserId']){throw new db[(_0x8aa8('0x90'))][(_0x8aa8('0xcd'))](_0x8aa8('0xd5'));}}return _0x2a195d;})[_0x8aa8('0x17')](function(_0x1da673){if(_0x1da673){return _0x1da673[_0x8aa8('0x2b')]({'closed':_0x2544f3[_0x8aa8('0x33')]['closed'],'disposition':_0x2544f3[_0x8aa8('0x33')][_0x8aa8('0x44')]})[_0x8aa8('0x17')](function(_0xd4e399){return _0xd4e399;});}})[_0x8aa8('0x17')](function(){return respondWithRpcPromise(_0x8aa8('0xd6'),_0x8aa8('0xd3'),_0x2544f3[_0x8aa8('0x33')],client9004);})[_0x8aa8('0x17')](respondWithResult(_0x21fda7,null))[_0x8aa8('0x22')](handleError(_0x21fda7,null));};exports[_0x8aa8('0xd7')]=function(_0xb7e50f,_0x19b724){_0xb7e50f[_0x8aa8('0x33')]['name']=_0xb7e50f[_0x8aa8('0xd8')][_0x8aa8('0xd9')];_0xb7e50f['body']['basename']=_0xb7e50f['file'][_0x8aa8('0xda')];_0xb7e50f[_0x8aa8('0x33')][_0x8aa8('0x48')]=_0xb7e50f['file'][_0x8aa8('0xdb')];return db[_0x8aa8('0xdc')][_0x8aa8('0xbd')](_0xb7e50f[_0x8aa8('0x33')])[_0x8aa8('0x17')](respondWithResult(_0x19b724,0xc9))[_0x8aa8('0x22')](handleError(_0x19b724,null));};exports[_0x8aa8('0xdd')]=function(_0x1fc225,_0x450b76){return db[_0x8aa8('0x46')][_0x8aa8('0xc1')]({'where':{'id':_0x1fc225[_0x8aa8('0xbe')]['id']},'raw':!![]})[_0x8aa8('0x17')](handleEntityNotFound(_0x450b76,null))[_0x8aa8('0x17')](function(_0x21d7f1){if(_0x21d7f1){if(_0x21d7f1['closed']){return _0x450b76[_0x8aa8('0x23')](0x193)['json']({'status':0x193,'message':_0x8aa8('0xde')});}return db[_0x8aa8('0xdc')]['findOne']({'where':{'id':_0x1fc225[_0x8aa8('0x49')]['attachId']},'raw':!![]})[_0x8aa8('0x17')](handleEntityNotFound(_0x450b76,null));}})[_0x8aa8('0x17')](function(_0x1654fa){if(_0x1654fa){var _0x4bb398=_0x1654fa[_0x8aa8('0xdf')]!==null;var _0x3a8a5e=path['join'](config['root'],'server/files/attachments/');if(_0x4bb398){_0x3a8a5e=path['join'](_0x3a8a5e,_0x8aa8('0xe0'));}var _0x3743f0=path[_0x8aa8('0xe1')](_0x3a8a5e,_0x1654fa[_0x8aa8('0xe2')]);return _0x450b76[_0x8aa8('0xe3')](_0x3743f0);}})[_0x8aa8('0x22')](handleError(_0x450b76,null));};exports['close']=function(_0xbb19c4,_0x1f75f1){var _0x3bb329=null;var _0x2c10d9=null;var _0x5bec09=null;if(_0xbb19c4['body']['id']){delete _0xbb19c4['body']['id'];}if(_0xbb19c4[_0x8aa8('0x33')][_0x8aa8('0xe4')]){_0x5bec09=path[_0x8aa8('0xe1')](config['root'],'server/files/chat/upload/',util[_0x8aa8('0xe5')](_0x8aa8('0xe6'),Date['now']()));_0xbb19c4[_0x8aa8('0x33')][_0x8aa8('0xe7')]=_0x5bec09;}return db[_0x8aa8('0x46')][_0x8aa8('0x68')]({'where':{'id':_0xbb19c4['params']['id']},'include':[{'model':db[_0x8aa8('0xd1')],'as':'Messages','include':[{'model':db[_0x8aa8('0x7b')],'as':_0x8aa8('0x7b')}]}]})['then'](handleEntityNotFound(_0x1f75f1,null))[_0x8aa8('0x17')](saveUpdates(_0xbb19c4[_0x8aa8('0x33')],null))[_0x8aa8('0x17')](function(_0x544409){if(_0x544409){_0x3bb329=_0x544409;return db[_0x8aa8('0xc0')]['find']({'where':{'id':_0x3bb329[_0x8aa8('0x98')]}});}})[_0x8aa8('0x17')](function(_0x3305f4){if(_0x3305f4){_0x2c10d9=_0x3305f4;return db[_0x8aa8('0xe8')][_0x8aa8('0x68')]({'where':{'id':_0x3bb329[_0x8aa8('0x74')]}});}})['then'](function(_0x391cc0){if(_0x391cc0){if(_0x5bec09){var _0x13096e=null;for(var _0x31b317=0x1;_0x31b317<_0x3bb329[_0x8aa8('0xe9')]['length'];++_0x31b317){_0x13096e=_0x3bb329[_0x8aa8('0xe9')][_0x31b317];var _0x49d685=_0x13096e[_0x8aa8('0x43')]?util['format']('%s%d',_0x2c10d9[_0x8aa8('0xea')],_0x13096e[_0x8aa8('0x43')]):_0x8aa8('0xeb');var _0x2c9d5a=_0xbb19c4[_0x8aa8('0x33')]['customer']||util[_0x8aa8('0xe5')](_0x8aa8('0xec'),_0x8aa8('0xed'),_0x13096e[_0x8aa8('0x74')]);switch(_0x2c10d9[_0x8aa8('0xee')]){case _0x8aa8('0xef'):_0x49d685=_0x13096e[_0x8aa8('0x43')]?util[_0x8aa8('0xe5')](_0x8aa8('0xec'),_0x2c10d9[_0x8aa8('0xea')],_0x13096e[_0x8aa8('0x43')]):'System';break;case _0x8aa8('0xf0'):_0x49d685=_0x13096e['UserId']?_0x13096e[_0x8aa8('0x7b')]['alias']||_0x13096e[_0x8aa8('0x7b')]['fullname']:_0x8aa8('0xeb');break;case _0x8aa8('0xf1'):_0x49d685=_0x13096e[_0x8aa8('0x43')]?_0x13096e[_0x8aa8('0x7b')][_0x8aa8('0xf2')]:_0x8aa8('0xeb');break;default:_0x49d685=_0x13096e[_0x8aa8('0x43')]?util[_0x8aa8('0xe5')]('%s%d',_0x2c10d9[_0x8aa8('0xea')],_0x13096e['UserId']):_0x8aa8('0xeb');}var _0x2ba7ec=util[_0x8aa8('0xe5')](_0x8aa8('0xf3'),moment(_0x13096e[_0x8aa8('0x82')])['format'](_0x8aa8('0xf4')),_0x13096e[_0x8aa8('0xf5')]==='in'?_0x2c9d5a:_0x49d685,_0x13096e[_0x8aa8('0x33')]);if(!_0x13096e['secret']){fs[_0x8aa8('0xf6')](_0x5bec09,_0x2ba7ec);}}return db[_0x8aa8('0xf7')][_0x8aa8('0xc1')]({'where':{'service':!![]},'include':[{'model':db[_0x8aa8('0xf8')],'as':_0x8aa8('0xf9'),'raw':!![],'include':[{'model':db[_0x8aa8('0xfa')],'as':_0x8aa8('0xfa'),'raw':!![]}]}]});}}})[_0x8aa8('0x17')](function(_0xc1dfc6){if(!_0xc1dfc6||!_0xc1dfc6[_0x8aa8('0xf9')]||!_0xbb19c4[_0x8aa8('0x33')])return _0x3bb329;var _0x228435=_0xc1dfc6['getSmtpOptions']();return respondWithRpcPromise(_0x8aa8('0xfb'),'sendMail',{'account':_0x228435,'message':{'from':util[_0x8aa8('0xe5')]('\x22%s\x22\x20<%s>',_0xc1dfc6[_0x8aa8('0x2f')],_0xc1dfc6[_0x8aa8('0xc7')]||_0xc1dfc6[_0x8aa8('0xf9')][_0x8aa8('0x9b')]),'to':_0xbb19c4[_0x8aa8('0x33')][_0x8aa8('0xe4')],'subject':'Mail\x20Transcript','text':util['format'](_0x8aa8('0xfc'),_0xbb19c4[_0x8aa8('0x33')][_0x8aa8('0xe4')]),'attachments':[{'path':_0x5bec09}]}})['then'](function(){return _0x3bb329;})['catch'](function(_0x124828){logger[_0x8aa8('0x1d')](_0x124828);});})['then'](respondWithStatusCode(_0x1f75f1,0xc8))[_0x8aa8('0x22')](handleError(_0x1f75f1,null));};exports[_0x8aa8('0xfd')]=function(_0x3455d9,_0x28ea5e){return db[_0x8aa8('0xd1')][_0x8aa8('0x68')]({'where':{'id':_0x3455d9[_0x8aa8('0xbe')]['id']}})[_0x8aa8('0x17')](handleEntityNotFound(_0x28ea5e,null))[_0x8aa8('0x17')](function(_0x2a1cfa){if(_0x2a1cfa){return _0x2a1cfa[_0x8aa8('0xfd')](_0x3455d9[_0x8aa8('0x33')][_0x8aa8('0xfe')],_[_0x8aa8('0xff')](_0x3455d9['body'],[_0x8aa8('0xfe'),'id'])||{});}})['then'](respondWithResult(_0x28ea5e,null))[_0x8aa8('0x22')](handleError(_0x28ea5e,null));};exports['getMessages']=function(_0x487e54,_0x463d42){var _0x4accd6={'raw':![],'where':{}};var _0x129b24={};var _0x306bce={'count':0x0,'rows':[]};return db[_0x8aa8('0x46')][_0x8aa8('0xc1')]({'where':{'id':_0x487e54['params']['id']}})[_0x8aa8('0x17')](handleEntityNotFound(_0x463d42,null))['then'](function(_0x169368){if(_0x169368){_0x129b24['model']=_[_0x8aa8('0x4a')](db[_0x8aa8('0xd1')][_0x8aa8('0xb9')]);_0x129b24[_0x8aa8('0x49')]=_[_0x8aa8('0x4a')](_0x487e54['query']);_0x129b24[_0x8aa8('0x4b')]=_[_0x8aa8('0x4c')](_0x129b24[_0x8aa8('0x4d')],_0x129b24[_0x8aa8('0x49')]);_0x4accd6['attributes']=_[_0x8aa8('0x4c')](_0x129b24['model'],qs['fields'](_0x487e54[_0x8aa8('0x49')]['fields']));_0x4accd6[_0x8aa8('0x4e')]=_0x4accd6[_0x8aa8('0x4e')][_0x8aa8('0x4f')]?_0x4accd6[_0x8aa8('0x4e')]:_0x129b24[_0x8aa8('0x4d')];if(!_0x487e54[_0x8aa8('0x49')]['hasOwnProperty'](_0x8aa8('0x51'))){_0x4accd6[_0x8aa8('0x28')]=qs['limit'](_0x487e54[_0x8aa8('0x49')][_0x8aa8('0x28')]);_0x4accd6[_0x8aa8('0x26')]=qs[_0x8aa8('0x26')](_0x487e54[_0x8aa8('0x49')][_0x8aa8('0x26')]);}_0x4accd6[_0x8aa8('0x95')]=qs[_0x8aa8('0x52')](_0x487e54[_0x8aa8('0x49')][_0x8aa8('0x52')]);_0x4accd6[_0x8aa8('0x7f')]=qs[_0x8aa8('0x4b')](_['pick'](_0x487e54['query'],_0x129b24[_0x8aa8('0x4b')]));_0x4accd6[_0x8aa8('0x7f')][_0x8aa8('0xb7')]=_0x169368['id'];if(_0x487e54['query'][_0x8aa8('0x8c')]){_0x4accd6[_0x8aa8('0x7f')]=_[_0x8aa8('0x32')](_0x4accd6[_0x8aa8('0x7f')],{'$or':_[_0x8aa8('0x37')](_0x4accd6[_0x8aa8('0x4e')],function(_0x19de5c){var _0x144bbf={};_0x144bbf[_0x19de5c]={'$like':'%'+_0x487e54['query'][_0x8aa8('0x8c')]+'%'};return _0x144bbf;})});}if(_0x487e54[_0x8aa8('0x49')]['$gte']){var _0x10fb48=_0x487e54['query'][_0x8aa8('0x100')]['split'](',');var _0x5b1d7b={};_0x5b1d7b[_0x10fb48[0x0]]={'$gte':moment(_0x10fb48[0x1])[_0x8aa8('0xe5')](_0x8aa8('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