dc90a64eb0c28e7fb8938d509871248dbcfd5768
[motion2.git] / server / api / chatInteraction / chatInteraction.controller.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 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is','defaults','localhost','socket.io-emitter','register','jayson/promise','client','http','request','then','info','request\x20sent','debug','ChatInteraction,\x20%s,\x20%s,\x20%s','stringify','error','code','ChatInteraction,\x20%s,\x20%s','message'];(function(_0x1b0ccc,_0x5eae42){var _0x95652f=function(_0x6aa6c2){while(--_0x6aa6c2){_0x1b0ccc['push'](_0x1b0ccc['shift']());}};_0x95652f(++_0x5eae42);}(_0x4fc2,0x111));var _0x24fc=function(_0x143a91,_0x235332){_0x143a91=_0x143a91-0x0;var _0x1906f5=_0x4fc2[_0x143a91];return _0x1906f5;};'use strict';var emlformat=require(_0x24fc('0x0'));var rimraf=require(_0x24fc('0x1'));var zipdir=require(_0x24fc('0x2'));var jsonpatch=require(_0x24fc('0x3'));var rp=require('request-promise');var moment=require(_0x24fc('0x4'));var BPromise=require(_0x24fc('0x5'));var Mustache=require(_0x24fc('0x6'));var util=require('util');var path=require(_0x24fc('0x7'));var sox=require(_0x24fc('0x8'));var csv=require('to-csv');var ejs=require(_0x24fc('0x9'));var fs=require('fs');var fs_extra=require(_0x24fc('0xa'));var _=require('lodash');var squel=require(_0x24fc('0xb'));var crypto=require(_0x24fc('0xc'));var jsforce=require(_0x24fc('0xd'));var deskjs=require(_0x24fc('0xe'));var toCsv=require(_0x24fc('0xf'));var querystring=require(_0x24fc('0x10'));var Papa=require('papaparse');var Redis=require(_0x24fc('0x11'));var authService=require(_0x24fc('0x12'));var qs=require(_0x24fc('0x13'));var as=require(_0x24fc('0x14'));var pdf=require(_0x24fc('0x15'));var hardwareService=require(_0x24fc('0x16'));var logger=require(_0x24fc('0x17'))(_0x24fc('0x18'));var utils=require('../../config/utils');var config=require(_0x24fc('0x19'));var licenseUtil=require(_0x24fc('0x1a'));var db=require('../../mysqldb')['db'];config[_0x24fc('0x1b')]=_[_0x24fc('0x1c')](config[_0x24fc('0x1b')],{'host':_0x24fc('0x1d'),'port':0x18eb});var socket=require(_0x24fc('0x1e'))(new Redis(config[_0x24fc('0x1b')]));require('./chatInteraction.socket')[_0x24fc('0x1f')](socket);var jayson=require(_0x24fc('0x20'));var client=jayson[_0x24fc('0x21')][_0x24fc('0x22')]({'port':0x232b});var client9004=jayson['client'][_0x24fc('0x22')]({'port':0x232c});function respondWithRpcPromise(_0x588543,_0x4af098,_0x3385c7,_0x218fb6){return new BPromise(function(_0x41c593,_0x25cb40){var _0x52a884=_0x218fb6||client;return _0x52a884[_0x24fc('0x23')](_0x588543,_0x3385c7)[_0x24fc('0x24')](function(_0x6cfa0a){logger[_0x24fc('0x25')]('ChatInteraction,\x20%s,\x20%s',_0x4af098,_0x24fc('0x26'));logger[_0x24fc('0x27')](_0x24fc('0x28'),_0x4af098,'request\x20sent',JSON[_0x24fc('0x29')](_0x6cfa0a));if(_0x6cfa0a[_0x24fc('0x2a')]){if(_0x6cfa0a[_0x24fc('0x2a')][_0x24fc('0x2b')]===0x1f4){logger['error'](_0x24fc('0x2c'),_0x4af098,_0x6cfa0a['error'][_0x24fc('0x2d')]);return _0x25cb40(_0x6cfa0a['error'][_0x24fc('0x2d')]);}logger[_0x24fc('0x2a')](_0x24fc('0x2c'),_0x4af098,_0x6cfa0a['error'][_0x24fc('0x2d')]);return _0x41c593(_0x6cfa0a['error'][_0x24fc('0x2d')]);}else{logger[_0x24fc('0x25')](_0x24fc('0x2c'),_0x4af098,_0x24fc('0x26'));_0x41c593(_0x6cfa0a[_0x24fc('0x2e')][_0x24fc('0x2d')]);}})[_0x24fc('0x2f')](function(_0x20192b){logger[_0x24fc('0x2a')](_0x24fc('0x2c'),_0x4af098,_0x20192b);_0x25cb40(_0x20192b);});});}function respondWithStatusCode(_0x568441,_0x11c913){_0x11c913=_0x11c913||0xcc;return function(_0x16f27f){if(_0x16f27f){return _0x568441[_0x24fc('0x30')](_0x11c913);}return _0x568441['status'](_0x11c913)[_0x24fc('0x31')]();};}function respondWithResult(_0x3d1ec8,_0x35f9f9){_0x35f9f9=_0x35f9f9||0xc8;return function(_0x290f84){if(_0x290f84){return _0x3d1ec8[_0x24fc('0x32')](_0x35f9f9)[_0x24fc('0x33')](_0x290f84);}};}function respondWithFilteredResult(_0x5ac1f2,_0x240ae7){return function(_0x29a461){if(_0x29a461){var _0x3c99ed=typeof _0x240ae7[_0x24fc('0x34')]===_0x24fc('0x35')&&typeof _0x240ae7['limit']==='undefined';var _0x4e6f73=_0x29a461[_0x24fc('0x36')];var _0x574ba3=_0x3c99ed?0x0:_0x240ae7[_0x24fc('0x34')];var _0x3e6389=_0x3c99ed?_0x29a461[_0x24fc('0x36')]:_0x240ae7[_0x24fc('0x34')]+_0x240ae7['limit'];var _0x66eec0;if(_0x3e6389>=_0x4e6f73){_0x3e6389=_0x4e6f73;_0x66eec0=0xc8;}else{_0x66eec0=0xce;}_0x5ac1f2[_0x24fc('0x32')](_0x66eec0);return _0x5ac1f2['set'](_0x24fc('0x37'),_0x574ba3+'-'+_0x3e6389+'/'+_0x4e6f73)[_0x24fc('0x33')](_0x29a461);}return null;};}function patchUpdates(_0x4d756f){return function(_0x48c62a){try{jsonpatch[_0x24fc('0x38')](_0x48c62a,_0x4d756f,!![]);}catch(_0x56eae7){return BPromise[_0x24fc('0x39')](_0x56eae7);}return _0x48c62a[_0x24fc('0x3a')]();};}function saveUpdates(_0x5491b0,_0x2ae896){return function(_0x33bbf2){if(_0x33bbf2){return _0x33bbf2[_0x24fc('0x3b')](_0x5491b0)[_0x24fc('0x24')](function(_0x1c5874){return _0x1c5874;});}return null;};}function removeEntity(_0x1e205d,_0x3b3932){return function(_0x2a209d){if(_0x2a209d){return _0x2a209d[_0x24fc('0x3c')]()['then'](function(){_0x1e205d[_0x24fc('0x32')](0xcc)[_0x24fc('0x31')]();});}};}function handleEntityNotFound(_0x2fbe30,_0x316aa2){return function(_0x242bd5){if(!_0x242bd5){_0x2fbe30['sendStatus'](0x194);}return _0x242bd5;};}function handleError(_0x56a9bd,_0xd52d10){_0xd52d10=_0xd52d10||0x1f4;return function(_0x5d48fe){logger[_0x24fc('0x2a')](_0x5d48fe[_0x24fc('0x3d')]);if(_0x5d48fe[_0x24fc('0x3e')]){delete _0x5d48fe[_0x24fc('0x3e')];}_0x56a9bd['status'](_0xd52d10)[_0x24fc('0x3f')](_0x5d48fe);};}function getMustacheRender(_0x4f4ec8,_0x65771d){return Mustache[_0x24fc('0x40')](_0x4f4ec8,_[_0x24fc('0x41')](_0x65771d[_0x24fc('0x42')],{'contact':_0x65771d[_0x24fc('0x43')],'message':_0x65771d['message'],'agent':_0x65771d[_0x24fc('0x44')],'interaction':_0x65771d[_0x24fc('0x45')],'account':_0x65771d[_0x24fc('0x46')]}))||'';}function getInteractionUsers(_0x22a75c,_0x5ceae2){return new BPromise(function(_0x172923,_0x2f0bd9){try{if(_0x5ceae2[_0x22a75c['id']]){_0x22a75c['Users']=_[_0x24fc('0x47')](_0x5ceae2[_0x22a75c['id']],function(_0x52df2e){return{'id':_0x52df2e['id'],'fullname':_0x52df2e[_0x24fc('0x48')]};});}}catch(_0x2fd30d){_0x2f0bd9(_0x2fd30d);}_0x172923(_0x22a75c);});}function getInteractionTags(_0x3a15ab,_0x1e045a){return new BPromise(function(_0x431189,_0x278b18){try{if(_0x3a15ab[_0x24fc('0x49')]){_0x3a15ab[_0x24fc('0x4a')]=[];_0x3a15ab['TagIds'][_0x24fc('0x4b')](',')[_0x24fc('0x4c')](function(_0x32f72c){_0x3a15ab['Tags'][_0x24fc('0x4d')](_0x1e045a[_0x32f72c]);});}delete _0x3a15ab[_0x24fc('0x49')];}catch(_0x4ae4a7){_0x278b18(_0x4ae4a7);}_0x431189(_0x3a15ab);});}function updateChatInteraction(_0x2c4a6c,_0x22f30b,_0x2c598c){return new BPromise(function(_0x5e4e9b,_0x31ddd0){return getInteractionUsers(_0x2c4a6c,_0x2c598c)[_0x24fc('0x24')](function(_0x585e48){return getInteractionTags(_0x585e48,_0x22f30b);})[_0x24fc('0x24')](function(_0x169982){_0x5e4e9b(_0x169982);})[_0x24fc('0x2f')](function(_0x2a0ac4){_0x31ddd0(_0x2a0ac4);});});}exports['index']=function(_0x2eecaf,_0x9bc56a){var _0x3ce7b3={},_0x7b38fa={},_0xbcbcfa={'count':0x0,'rows':[]};var _0x58a950=_[_0x24fc('0x47')](db[_0x24fc('0x4e')][_0x24fc('0x4f')],function(_0x3c6ffb){return{'name':_0x3c6ffb['fieldName'],'type':_0x3c6ffb[_0x24fc('0x50')][_0x24fc('0x51')]};});_0x7b38fa['model']=_['map'](_0x58a950,_0x24fc('0x3e'));_0x7b38fa['query']=_['keys'](_0x2eecaf[_0x24fc('0x52')]);_0x7b38fa['filters']=_[_0x24fc('0x53')](_0x7b38fa[_0x24fc('0x54')],_0x7b38fa[_0x24fc('0x52')]);_0x3ce7b3['attributes']=_[_0x24fc('0x53')](_0x7b38fa[_0x24fc('0x54')],qs[_0x24fc('0x55')](_0x2eecaf[_0x24fc('0x52')][_0x24fc('0x55')]));_0x3ce7b3[_0x24fc('0x56')]=_0x3ce7b3[_0x24fc('0x56')][_0x24fc('0x57')]?_0x3ce7b3['attributes']:_0x7b38fa['model'];if(!_0x2eecaf[_0x24fc('0x52')][_0x24fc('0x58')](_0x24fc('0x59'))){_0x3ce7b3['limit']=qs['limit'](_0x2eecaf[_0x24fc('0x52')][_0x24fc('0x5a')]);_0x3ce7b3[_0x24fc('0x34')]=qs[_0x24fc('0x34')](_0x2eecaf[_0x24fc('0x52')][_0x24fc('0x34')]);}_0x3ce7b3[_0x24fc('0x5b')]=qs[_0x24fc('0x5c')](_0x2eecaf[_0x24fc('0x52')][_0x24fc('0x5c')]);_0x3ce7b3[_0x24fc('0x5d')]=qs[_0x24fc('0x5e')](_['pick'](_0x2eecaf[_0x24fc('0x52')],_0x7b38fa[_0x24fc('0x5e')]),_0x58a950);var _0x32a466=[];var _0xb0fc00=squel[_0x24fc('0x5f')]()['field']('id')[_0x24fc('0x60')]('name')[_0x24fc('0x60')](_0x24fc('0x61'))[_0x24fc('0x62')](_0x24fc('0x63'));var _0x40f42b=squel[_0x24fc('0x5f')]()['field'](_0x24fc('0x64'))[_0x24fc('0x60')](_0x24fc('0x65'))[_0x24fc('0x60')](_0x24fc('0x66'))[_0x24fc('0x62')]('user_has_chat_interactions','ui')[_0x24fc('0x67')](_0x24fc('0x68'),'u',_0x24fc('0x69'));var _0x1b69ad=squel[_0x24fc('0x5f')]()[_0x24fc('0x62')](_0x24fc('0x6a'),'i')['left_join'](_0x24fc('0x6b'),'c',_0x24fc('0x6c'))['left_join'](_0x24fc('0x68'),'o',_0x24fc('0x6d'))[_0x24fc('0x67')](_0x24fc('0x6e'),'a',_0x24fc('0x6f'))[_0x24fc('0x67')]('chat_messages','me',_0x24fc('0x70'))['left_join'](_0x24fc('0x71'),'it',_0x24fc('0x72'))['left_join'](_0x24fc('0x63'),'t','t.id\x20=\x20it.TagId');var _0x1c1f74=squel['expr']();var _0xdff811=[];var _0x27b612=squel['expr']();var _0x2edef7;if(_0x2eecaf['query'][_0x24fc('0x73')]){_0x2edef7=as[_0x24fc('0x74')](_0x2eecaf['query'][_0x24fc('0x73')]);var _0x3ec1a8=_0x2edef7[_0x24fc('0x75')];for(var _0x47179d=0x0;_0x47179d<_0x2edef7[_0x24fc('0x76')]['length'];_0x47179d++){var _0x39da59=_0x2edef7[_0x24fc('0x76')][_0x47179d];var _0x2d657a='i';var _0x2b5dca=_[_0x24fc('0x77')](_0x58a950,['name',_0x39da59['field']]);if(!_0x2b5dca){switch(_0x39da59[_0x24fc('0x60')]){case _0x24fc('0x78'):if(_0x39da59['value']==0x1){_0x1b69ad['having']('`'+_0x39da59[_0x24fc('0x60')]+_0x24fc('0x79'));}else{_0x1b69ad[_0x24fc('0x7a')]('`'+_0x39da59[_0x24fc('0x60')]+'`\x20>\x200');}break;case _0x24fc('0x7b'):if(_0x39da59[_0x24fc('0x7c')]===_0x24fc('0x7d')){if(_0x39da59[_0x24fc('0x7e')][_0x24fc('0x4b')]('\x20')[_0x24fc('0x57')]>0x1){_0x1c1f74[_0x3ec1a8](_0x24fc('0x7f'),qs[_0x24fc('0x80')](_0x39da59[_0x24fc('0x7e')]),null);}else{var _0x1f6a71='%'+_0x39da59[_0x24fc('0x7e')]+'%';_0x1c1f74[_0x3ec1a8](_0x24fc('0x81'),_0x1f6a71,_0x1f6a71,_0x1f6a71);}}else{_0x2b5dca=_[_0x24fc('0x77')](_0x58a950,[_0x24fc('0x3e'),_0x24fc('0x82')]);_0x39da59['field']=_0x24fc('0x82');_0x10ef7c=as[_0x24fc('0x83')](_0x2d657a,_0x2b5dca[_0x24fc('0x50')],_0x39da59);_0x1c1f74[_0x3ec1a8](_0x10ef7c[_0x24fc('0x84')],_0x10ef7c[_0x24fc('0x7e')][_0x24fc('0x85')],_0x10ef7c[_0x24fc('0x7e')][_0x24fc('0x31')]);}break;case'Tag':var _0x3475b8=_0x39da59[_0x24fc('0x7e')][_0x24fc('0x4b')](',')[_0x24fc('0x47')](function(_0x55fceb){return Number(_0x55fceb);});_0x3475b8[_0x24fc('0x4c')](function(_0x29b381){_0x27b612['or']('CONCAT(\x27,\x27,\x20`TagIds`,\x20\x27,\x27)\x20LIKE\x20?','%,'+_0x29b381+',%');});_0xdff811=_['union'](_0xdff811,_0x3475b8);break;case'User':if(_0x39da59[_0x24fc('0x7c')]===_0x24fc('0x7d')){_0x1c1f74[_0x3ec1a8](_0x24fc('0x86'),'%'+_0x39da59[_0x24fc('0x7e')]+'%',null);}else{_0x2b5dca=_[_0x24fc('0x77')](_0x58a950,[_0x24fc('0x3e'),'UserId']);_0x39da59[_0x24fc('0x60')]=_0x24fc('0x87');_0x10ef7c=as['buildExpression'](_0x2d657a,_0x2b5dca['type'],_0x39da59);_0x1c1f74[_0x3ec1a8](_0x10ef7c[_0x24fc('0x84')],_0x10ef7c[_0x24fc('0x7e')][_0x24fc('0x85')],_0x10ef7c['value'][_0x24fc('0x31')]);}break;case _0x24fc('0x42'):_0x10ef7c=as[_0x24fc('0x83')]('me',null,_0x39da59);_0x1c1f74[_0x3ec1a8](_0x10ef7c['text'],_0x10ef7c['value']['start'],_0x10ef7c['value']['end']);break;}}else{var _0x10ef7c=as[_0x24fc('0x83')](_0x2d657a,_0x2b5dca[_0x24fc('0x50')],_0x39da59);_0x1c1f74[_0x3ec1a8](_0x10ef7c[_0x24fc('0x84')],_0x10ef7c['value'][_0x24fc('0x85')],_0x10ef7c['value'][_0x24fc('0x31')]);}}}else{var _0x4e6eec=_(_0x2eecaf[_0x24fc('0x52')])[_0x24fc('0x88')]()[_0x24fc('0x47')](function(_0x4291bd){return _[_0x24fc('0x89')](_0x58a950,[_0x24fc('0x3e'),_0x4291bd])?_0x4291bd:undefined;})[_0x24fc('0x8a')]()['value']();if(!_[_0x24fc('0x8b')](_0x4e6eec)){_0x4e6eec[_0x24fc('0x4c')](function(_0x2de101){if(_0x2de101==='ChatWebsiteId'){_0x1b69ad['where'](_0x24fc('0x8c'),[][_0x24fc('0x8d')](_0x2eecaf['query'][_0x2de101]));}else if(_0x2de101===_0x24fc('0x8e')){var _0x1a2e6d=JSON['parse'](_0x2eecaf[_0x24fc('0x52')][_0x2de101])[_0x24fc('0x8f')];var _0x5249ea=JSON[_0x24fc('0x90')](_0x2eecaf[_0x24fc('0x52')][_0x2de101])[_0x24fc('0x91')];_0x1b69ad[_0x24fc('0x5d')](_0x24fc('0x92'),_0x1a2e6d,_0x5249ea);}else{if(_0x2eecaf[_0x24fc('0x52')][_0x2de101]==='null'){_0x1b69ad['where']('i.'+_0x2de101+_0x24fc('0x93'));}else{_0x1b69ad['where']('i.'+_0x2de101+_0x24fc('0x94'),_0x2eecaf['query'][_0x2de101]);}}});}if(_0x2eecaf['query'][_0x24fc('0x95')]){if(_0x2eecaf[_0x24fc('0x52')][_0x24fc('0x95')]==0x1){_0x1b69ad[_0x24fc('0x7a')](_0x24fc('0x96'));}else{_0x1b69ad[_0x24fc('0x7a')](_0x24fc('0x97'));}}if(_0x2eecaf[_0x24fc('0x52')]['tag']){_0xdff811=_[_0x24fc('0x98')](_0x2eecaf[_0x24fc('0x52')]['tag'])?_0x2eecaf['query'][_0x24fc('0x99')]:new Array(_0x2eecaf[_0x24fc('0x52')][_0x24fc('0x99')]);_0xdff811[_0x24fc('0x4c')](function(_0xd1e6){_0x27b612['or']('CONCAT(\x27,\x27,\x20`TagIds`,\x20\x27,\x27)\x20LIKE\x20?','%,'+_0xd1e6+',%');});}if(_0x2eecaf[_0x24fc('0x52')][_0x24fc('0x9a')]){var _0x5ca35b=_0x2eecaf[_0x24fc('0x52')][_0x24fc('0x9a')][_0x24fc('0x9b')]('\x5c','\x5c\x5c')['replace'](/'/g,'\x27\x27');if(qs[_0x24fc('0x9c')](_0x5ca35b)){_0x1c1f74['or'](_0x24fc('0x9d'),_0x5ca35b+'%');}else{_0x1c1f74['or'](_0x24fc('0x9e'),qs[_0x24fc('0x80')](_0x5ca35b))['or'](_0x24fc('0x9f'),_0x5ca35b+'%');}}}_0x1b69ad[_0x24fc('0x5d')](_0x1c1f74);_0x1b69ad[_0x24fc('0xa0')](_0x24fc('0xa1'));var _0x188edb={'type':db['Sequelize'][_0x24fc('0xa2')][_0x24fc('0xa3')],'raw':!![]};var _0x1dcccf=_0x1b69ad['clone']();_0x1dcccf['field']('i.id');_0x1dcccf[_0x24fc('0x60')]('SUM(me.read\x20=\x200\x20AND\x20me.direction\x20=\x20\x27in\x27)',_0x24fc('0x78'));if(_0x3ce7b3[_0x24fc('0x5b')]){_0x3ce7b3['order'][_0x24fc('0x4c')](function(_0x559692){var _0x41cef7=_0x559692[0x0]==='contactName'?_0x559692[0x0]:'i.'+_0x559692[0x0];_0x1b69ad[_0x24fc('0x5b')](_0x41cef7,_0x559692[0x1]===_0x24fc('0xa4')?![]:!![]);});}if(!_[_0x24fc('0x8b')](_0xdff811)){_0x1b69ad[_0x24fc('0x7a')](_0x27b612);_0x1dcccf[_0x24fc('0x5d')](_0x24fc('0xa5'),_0xdff811);}BPromise['resolve']()[_0x24fc('0x24')](function(){if(!_0x2edef7){if(_0x2eecaf[_0x24fc('0x52')][_0x24fc('0xa6')])return;_0x1dcccf[_0x24fc('0x5d')](_0x24fc('0xa7'));_0x1b69ad[_0x24fc('0x5d')](_0x24fc('0xa7'));return;}if(_0x2eecaf[_0x24fc('0xa8')][_0x24fc('0xa9')]!=='agent')return;return _0x2eecaf[_0x24fc('0xa8')][_0x24fc('0xaa')]({'attributes':['id'],'raw':!![]})[_0x24fc('0x24')](function(_0x30ed50){if(_['isEmpty'](_0x30ed50)){_0x1dcccf[_0x24fc('0x5d')](_0x24fc('0xab'));_0x1b69ad[_0x24fc('0x5d')]('i.ChatWebsiteId\x20IS\x20NULL');}else{_0x1dcccf[_0x24fc('0x5d')]('i.ChatWebsiteId\x20IN\x20?',_['map'](_0x30ed50,'id'));_0x1b69ad['where'](_0x24fc('0x8c'),_['map'](_0x30ed50,'id'));}});})[_0x24fc('0x24')](function(){if(_0x2eecaf[_0x24fc('0xa8')][_0x24fc('0xa9')]===_0x24fc('0x44')&&!_0x2edef7&&!_0x2eecaf['query'][_0x24fc('0xa6')])return[];return db[_0x24fc('0xac')][_0x24fc('0x52')](_0x1dcccf[_0x24fc('0xad')](),_0x188edb);})[_0x24fc('0x24')](function(_0x5c80a5){_0xbcbcfa[_0x24fc('0x36')]=_0x5c80a5[_0x24fc('0x57')];if(_0xbcbcfa[_0x24fc('0x36')]===0x0)return[];return db[_0x24fc('0xac')]['query'](_0xb0fc00['toString'](),_0x188edb)[_0x24fc('0x24')](function(_0x4216da){_0x32a466=_[_0x24fc('0xae')](_0x4216da,'id');_0x188edb=_[_0x24fc('0x41')](_0x188edb,{'model':db[_0x24fc('0x4e')],'mapToModel':!![],'raw':!![],'nest':!![]});if(_0x2eecaf['query'][_0x24fc('0x55')]){_0x3ce7b3[_0x24fc('0x56')][_0x24fc('0x4c')](function(_0x5d5a59){_0x1b69ad[_0x24fc('0x60')]('i.'+_0x5d5a59);});}else{_0x1b69ad[_0x24fc('0x60')](_0x24fc('0xaf'),_0x24fc('0x78'));_0x1b69ad[_0x24fc('0x60')]('a.key','Account.key');_0x1b69ad['field'](_0x24fc('0xb0'),_0x24fc('0xb1'));_0x1b69ad[_0x24fc('0x60')](_0x24fc('0xb2'),_0x24fc('0xb3'));_0x1b69ad[_0x24fc('0x60')](_0x24fc('0xb4'));_0x1b69ad[_0x24fc('0x60')](_0x24fc('0xb5'),_0x24fc('0xb6'));_0x1b69ad[_0x24fc('0x60')](_0x24fc('0xb7'),'Contact.lastName');_0x1b69ad['field'](_0x24fc('0xb8'),'Contact.email');_0x1b69ad[_0x24fc('0x60')](_0x24fc('0xb9'),_0x24fc('0xba'));_0x1b69ad[_0x24fc('0x60')](_0x24fc('0xbb'),_0x24fc('0xbc'));_0x1b69ad[_0x24fc('0x60')](_0x24fc('0xbd'),_0x24fc('0xbe'));_0x1b69ad['field'](_0x24fc('0xbf'),_0x24fc('0xc0'));_0x1b69ad['field']('o.internal',_0x24fc('0xc1'));_0x1b69ad[_0x24fc('0x60')](_0x24fc('0xc2'),_0x24fc('0x49'));}if(_0x3ce7b3[_0x24fc('0x5a')])_0x1b69ad[_0x24fc('0x5a')](_0x3ce7b3['limit']);if(_0x3ce7b3[_0x24fc('0x34')])_0x1b69ad[_0x24fc('0x34')](_0x3ce7b3[_0x24fc('0x34')]);return db[_0x24fc('0xac')]['query'](_0x1b69ad[_0x24fc('0xad')](),_0x188edb);})[_0x24fc('0x24')](function(_0x1506e8){if(_0x1506e8['length']>0x0)_0x40f42b[_0x24fc('0x5d')](_0x24fc('0xc3'),_[_0x24fc('0x47')](_0x1506e8,'id'));return db['sequelize'][_0x24fc('0x52')](_0x40f42b[_0x24fc('0xad')](),_0x188edb)['then'](function(_0x543db4){var _0x283251=_[_0x24fc('0xc4')](_0x543db4,_0x24fc('0xc5'));var _0x2029cd=[];_0x1506e8[_0x24fc('0x4c')](function(_0x3afe80){_0x2029cd['push'](updateChatInteraction(_0x3afe80,_0x32a466,_0x283251));});return BPromise[_0x24fc('0xc6')](_0x2029cd);});});})[_0x24fc('0x24')](function(_0x17a6a9){_0xbcbcfa[_0x24fc('0xc7')]=_0x17a6a9;return _0xbcbcfa;})[_0x24fc('0x24')](respondWithFilteredResult(_0x9bc56a,_0x3ce7b3))[_0x24fc('0x2f')](handleError(_0x9bc56a,null));};exports['show']=function(_0x4018d3,_0x4a2522){var _0x5226aa={'raw':![],'where':{'id':_0x4018d3[_0x24fc('0xc8')]['id']}},_0x260a62={};_0x260a62['model']=_[_0x24fc('0x88')](db[_0x24fc('0x4e')][_0x24fc('0x4f')]);_0x260a62[_0x24fc('0x52')]=_['keys'](_0x4018d3[_0x24fc('0x52')]);_0x260a62[_0x24fc('0x5e')]=_[_0x24fc('0x53')](_0x260a62[_0x24fc('0x54')],_0x260a62[_0x24fc('0x52')]);_0x5226aa[_0x24fc('0x56')]=_['intersection'](_0x260a62['model'],qs['fields'](_0x4018d3[_0x24fc('0x52')][_0x24fc('0x55')]));_0x5226aa['attributes']=_0x5226aa[_0x24fc('0x56')][_0x24fc('0x57')]?_0x5226aa[_0x24fc('0x56')]:_0x260a62['model'];if(_0x4018d3[_0x24fc('0x52')][_0x24fc('0xc9')]){_0x5226aa['include']=[{'all':!![]}];}_0x5226aa=_['merge']({},_0x5226aa,_0x4018d3[_0x24fc('0xca')]);return db[_0x24fc('0x4e')][_0x24fc('0x77')](_0x5226aa)['then'](handleEntityNotFound(_0x4a2522,null))[_0x24fc('0x24')](respondWithResult(_0x4a2522,null))['catch'](handleError(_0x4a2522,null));};exports['create']=function(_0x344c0f,_0x52484a){return db['ChatInteraction'][_0x24fc('0xcb')](_0x344c0f['body'],{})[_0x24fc('0x24')](respondWithResult(_0x52484a,0xc9))[_0x24fc('0x2f')](handleError(_0x52484a,null));};exports[_0x24fc('0x3b')]=function(_0x11eaeb,_0x4ae346){if(_0x11eaeb[_0x24fc('0x42')]['id']){delete _0x11eaeb[_0x24fc('0x42')]['id'];}return db['ChatInteraction'][_0x24fc('0x77')]({'where':{'id':_0x11eaeb[_0x24fc('0xc8')]['id']}})[_0x24fc('0x24')](handleEntityNotFound(_0x4ae346,null))[_0x24fc('0x24')](saveUpdates(_0x11eaeb[_0x24fc('0x42')],null))['then'](respondWithResult(_0x4ae346,null))[_0x24fc('0x2f')](handleError(_0x4ae346,null));};exports[_0x24fc('0x3c')]=function(_0x5793d9,_0x759d35){return db[_0x24fc('0x4e')][_0x24fc('0x77')]({'where':{'id':_0x5793d9[_0x24fc('0xc8')]['id']}})[_0x24fc('0x24')](handleEntityNotFound(_0x759d35,null))['then'](removeEntity(_0x759d35,null))[_0x24fc('0x2f')](handleError(_0x759d35,null));};exports['describe']=function(_0x5c8969,_0x42c158){return db[_0x24fc('0x4e')][_0x24fc('0xcc')]()['then'](respondWithResult(_0x42c158,null))['catch'](handleError(_0x42c158,null));};exports[_0x24fc('0xcd')]=function(_0x38fba8,_0xfa9d58){var _0x353a64=_0x38fba8[_0x24fc('0xc8')]['id'];var _0x4ee1ad;var _0x4875bd;var _0x1efb25;return db['ChatInteraction']['findOne']({'where':{'id':_0x353a64}})[_0x24fc('0x24')](function(_0x484775){_0x4ee1ad=_0x484775;return db['ChatWebsite'][_0x24fc('0xce')]({'where':{'id':_0x484775[_0x24fc('0xa6')]},'attributes':['id',_0x24fc('0xcf'),_0x24fc('0xd0'),_0x24fc('0xd1'),_0x24fc('0xd2'),_0x24fc('0xd3')],'raw':!![]});})['then'](function(_0x3b2891){if(_0x3b2891&&_0x3b2891[_0x24fc('0xcf')]&&_0x3b2891[_0x24fc('0xd0')]){_0x4875bd=_0x3b2891;var _0x6e3447={'interaction':{'id':_0x353a64},'agent':{'id':_0x38fba8[_0x24fc('0xa8')]['id'],'name':_0x38fba8[_0x24fc('0xa8')][_0x24fc('0x3e')],'fullname':_0x38fba8[_0x24fc('0xa8')][_0x24fc('0x48')],'email':_0x38fba8[_0x24fc('0xa8')][_0x24fc('0xd4')]},'contact':_0x38fba8[_0x24fc('0x42')][_0x24fc('0x43')],'account':_0x38fba8[_0x24fc('0x42')][_0x24fc('0x46')]};var _0x38ec08={'rejectUnauthorized':![],'method':_0x24fc('0xd5'),'url':_0x24fc('0xd6'),'headers':{'X-APIKEY':_0x3b2891[_0x24fc('0xcf')]},'body':{'duration':null,'scheduledAt':null,'participants':[_0x38fba8[_0x24fc('0xa8')][_0x24fc('0xd4')]],'buttons':null,'topic':_0x4875bd[_0x24fc('0xd1')],'note':_[_0x24fc('0xd7')](_0x4875bd[_0x24fc('0xd2')])?null:getMustacheRender(_0x4875bd[_0x24fc('0xd2')],_0x6e3447),'metadata':null},'redirect':'follow','json':!![]};try{if(!_[_0x24fc('0xd7')](_0x4875bd[_0x24fc('0xd3')])){var _0x1d8a8f=getMustacheRender(_0x4875bd[_0x24fc('0xd3')],_0x6e3447);var _0x534388=JSON['parse'](_0x1d8a8f);_0x38ec08['body'][_0x24fc('0xd8')]=_0x534388;}}catch(_0x5aa947){throw new db[(_0x24fc('0xd9'))]['ValidationError'](_0x24fc('0xda'));}return rp(_0x38ec08);}else{throw new db[(_0x24fc('0xd9'))][(_0x24fc('0xdb'))](_0x24fc('0xdc'));}})[_0x24fc('0x24')](function(_0x468477){_0x1efb25=_0x468477;if(_0x1efb25['id']){var _0x1c4ac1={'body':_0x1efb25[_0x24fc('0xdd')],'ChatWebsiteId':_0x4875bd['id'],'ChatInteractionId':_0x4ee1ad['id'],'direction':'out','UserId':_0x38fba8[_0x24fc('0xa8')]['id']};return db[_0x24fc('0xde')][_0x24fc('0xcb')](_0x1c4ac1,{});}else{throw new db[(_0x24fc('0xd9'))]['ValidationError'](_0x24fc('0xdf'));}})[_0x24fc('0x24')](function(){return _0x4ee1ad[_0x24fc('0xe0')]({'vidaooSessionId':_0x1efb25['id']});})[_0x24fc('0x24')](respondWithResult(_0xfa9d58,null))[_0x24fc('0x2f')](handleError(_0xfa9d58,null));};exports[_0x24fc('0xe1')]=function(_0x17280c,_0x13f9e3){if(_0x17280c[_0x24fc('0x42')]['id']){delete _0x17280c[_0x24fc('0x42')]['id'];}return db[_0x24fc('0x4e')][_0x24fc('0x77')]({'where':{'id':_0x17280c['params']['id']},'include':[{'model':db[_0x24fc('0xe2')],'as':_0x24fc('0x7b')}]})[_0x24fc('0x24')](handleEntityNotFound(_0x13f9e3,null))[_0x24fc('0x24')](saveUpdates(_0x17280c[_0x24fc('0x42')],null))[_0x24fc('0x24')](respondWithResult(_0x13f9e3,null))[_0x24fc('0x2f')](handleError(_0x13f9e3,null));};exports['abandon']=function(_0x2400a3,_0x16368d,_0x5b1fe2){if(_0x2400a3[_0x24fc('0x42')]['id']){delete _0x2400a3[_0x24fc('0x42')]['id'];}return db['ChatInteraction'][_0x24fc('0x77')]({'where':{'id':_0x2400a3['params']['id']}})[_0x24fc('0x24')](function(_0x21d6d3){if(!_0x21d6d3){logger['error'](_0x24fc('0xe3'),_0x24fc('0xe4'),0x194,_0x24fc('0xe5'));_0x16368d[_0x24fc('0x30')](0x194);}else{if(_0x21d6d3[_0x24fc('0x87')]){throw new db[(_0x24fc('0xd9'))][(_0x24fc('0xdb'))](_0x24fc('0xe6'));}}return _0x21d6d3;})[_0x24fc('0x24')](function(_0x2c6ac9){if(_0x2c6ac9){return _0x2c6ac9[_0x24fc('0x3b')]({'closed':_0x2400a3[_0x24fc('0x42')][_0x24fc('0xe7')],'disposition':_0x2400a3[_0x24fc('0x42')][_0x24fc('0xe8')]})[_0x24fc('0x24')](function(_0x2ccd34){return _0x2ccd34;});}})['then'](function(_0x51764e){return respondWithRpcPromise('AbandonInteraction',_0x24fc('0xe4'),_0x2400a3['body'],client9004);})[_0x24fc('0x24')](respondWithResult(_0x16368d,null))[_0x24fc('0x2f')](handleError(_0x16368d,null));};exports[_0x24fc('0xe9')]=function(_0x2d7ecb,_0xf4f427,_0x41fbf1){_0x2d7ecb[_0x24fc('0x42')][_0x24fc('0x3e')]=_0x2d7ecb[_0x24fc('0xea')][_0x24fc('0xeb')];_0x2d7ecb[_0x24fc('0x42')]['basename']=_0x2d7ecb['file'][_0x24fc('0xec')];_0x2d7ecb[_0x24fc('0x42')][_0x24fc('0x50')]=_0x2d7ecb['file'][_0x24fc('0xed')];return db[_0x24fc('0xee')][_0x24fc('0xcb')](_0x2d7ecb[_0x24fc('0x42')])[_0x24fc('0x24')](respondWithResult(_0xf4f427,0xc9))[_0x24fc('0x2f')](handleError(_0xf4f427,null));};exports['attachmentDownload']=function(_0x3c41c1,_0x337fad,_0x525d4f){return db[_0x24fc('0x4e')]['findOne']({'where':{'id':_0x3c41c1['params']['id']},'raw':!![]})[_0x24fc('0x24')](handleEntityNotFound(_0x337fad,null))[_0x24fc('0x24')](function(_0x282848){if(_0x282848){if(_0x282848[_0x24fc('0xe7')]){return _0x337fad['status'](0x193)[_0x24fc('0x33')]({'status':0x193,'message':_0x24fc('0xef')});}return db[_0x24fc('0xee')][_0x24fc('0xce')]({'where':{'id':_0x3c41c1[_0x24fc('0x52')]['attachId']},'raw':!![]})['then'](handleEntityNotFound(_0x337fad,null));}})[_0x24fc('0x24')](function(_0x2cbaa1){if(_0x2cbaa1){var _0xaab85=_0x2cbaa1[_0x24fc('0xf0')]!==null;var _0x42d3ae=path['join'](config[_0x24fc('0xf1')],_0x24fc('0xf2'));if(_0xaab85){_0x42d3ae=path[_0x24fc('0xf3')](_0x42d3ae,_0x24fc('0xf4'));}var _0xc73868=path[_0x24fc('0xf3')](_0x42d3ae,_0x2cbaa1[_0x24fc('0xf5')]);return _0x337fad[_0x24fc('0xf6')](_0xc73868);}})[_0x24fc('0x2f')](handleError(_0x337fad,null));};exports['close']=function(_0x3f0da7,_0x36f9d2){var _0x50a4c5=null;var _0x299fd8=null;var _0x5d01fa=null;var _0x92d51d=null;if(_0x3f0da7[_0x24fc('0x42')]['id']){delete _0x3f0da7['body']['id'];}if(_0x3f0da7['body'][_0x24fc('0xf7')]){_0x92d51d=path['join'](config[_0x24fc('0xf1')],_0x24fc('0xf8'),util[_0x24fc('0xf9')](_0x24fc('0xfa'),Date['now']()));_0x3f0da7[_0x24fc('0x42')][_0x24fc('0xfb')]=_0x92d51d;}return db[_0x24fc('0x4e')][_0x24fc('0x77')]({'where':{'id':_0x3f0da7[_0x24fc('0xc8')]['id']},'include':[{'model':db[_0x24fc('0xde')],'as':_0x24fc('0xfc'),'include':[{'model':db[_0x24fc('0xfd')],'as':_0x24fc('0xfd')}]}]})[_0x24fc('0x24')](handleEntityNotFound(_0x36f9d2,null))[_0x24fc('0x24')](saveUpdates(_0x3f0da7[_0x24fc('0x42')],null))[_0x24fc('0x24')](function(_0x210bc5){if(_0x210bc5){_0x50a4c5=_0x210bc5;return db[_0x24fc('0xfe')][_0x24fc('0x77')]({'where':{'id':_0x50a4c5[_0x24fc('0xa6')]}});}})[_0x24fc('0x24')](function(_0x4dbbf1){if(_0x4dbbf1){_0x5d01fa=_0x4dbbf1;return db[_0x24fc('0xe2')][_0x24fc('0x77')]({'where':{'id':_0x50a4c5[_0x24fc('0x82')]}});}})[_0x24fc('0x24')](function(_0x61a50b){if(_0x61a50b){_0x299fd8=_0x61a50b;if(_0x92d51d){var _0x282e8c=null;for(var _0x47637c=0x1;_0x47637c<_0x50a4c5[_0x24fc('0xfc')]['length'];++_0x47637c){_0x282e8c=_0x50a4c5[_0x24fc('0xfc')][_0x47637c];var _0x36788c=_0x282e8c[_0x24fc('0x87')]?util['format'](_0x24fc('0xff'),_0x5d01fa[_0x24fc('0x100')],_0x282e8c[_0x24fc('0x87')]):_0x24fc('0x101');var _0x1bbfe1=_0x3f0da7[_0x24fc('0x42')][_0x24fc('0x102')]||util[_0x24fc('0xf9')]('%s%d','Visitor',_0x282e8c[_0x24fc('0x82')]);switch(_0x5d01fa['agentIdentifier']){case _0x24fc('0x103'):_0x36788c=_0x282e8c[_0x24fc('0x87')]?util[_0x24fc('0xf9')](_0x24fc('0xff'),_0x5d01fa[_0x24fc('0x100')],_0x282e8c[_0x24fc('0x87')]):_0x24fc('0x101');break;case'agent_alias':_0x36788c=_0x282e8c[_0x24fc('0x87')]?_0x282e8c[_0x24fc('0xfd')][_0x24fc('0x104')]||_0x282e8c['User'][_0x24fc('0x48')]:_0x24fc('0x101');break;case _0x24fc('0x105'):_0x36788c=_0x282e8c['UserId']?_0x282e8c[_0x24fc('0xfd')][_0x24fc('0x48')]:_0x24fc('0x101');break;default:_0x36788c=_0x282e8c[_0x24fc('0x87')]?util[_0x24fc('0xf9')](_0x24fc('0xff'),_0x5d01fa[_0x24fc('0x100')],_0x282e8c[_0x24fc('0x87')]):_0x24fc('0x101');}var _0x3f1c36=util['format']('[%s]\x20%s:\x20%s\x0a',moment(_0x282e8c[_0x24fc('0x8e')])[_0x24fc('0xf9')](_0x24fc('0x106')),_0x282e8c['direction']==='in'?_0x1bbfe1:_0x36788c,_0x282e8c[_0x24fc('0x42')]);if(!_0x282e8c[_0x24fc('0x107')]){fs[_0x24fc('0x108')](_0x92d51d,_0x3f1c36);}}return db[_0x24fc('0x109')][_0x24fc('0xce')]({'where':{'service':!![]},'include':[{'model':db[_0x24fc('0x10a')],'as':_0x24fc('0x10b'),'raw':!![]}]});}}})[_0x24fc('0x24')](function(_0x18ab28){if(_0x18ab28&&_0x18ab28[_0x24fc('0x10b')]&&_0x3f0da7[_0x24fc('0x42')]){var _0x14b0b5={'tls':{'rejectUnauthorized':![]}};if(_0x18ab28[_0x24fc('0x10b')][_0x24fc('0x10c')]){_0x14b0b5[_0x24fc('0x10c')]=_0x18ab28['Smtp'][_0x24fc('0x10c')];}else{_0x14b0b5[_0x24fc('0x10d')]=_0x18ab28[_0x24fc('0x10b')]['host'];_0x14b0b5[_0x24fc('0x10e')]=_0x18ab28[_0x24fc('0x10b')][_0x24fc('0x10e')];_0x14b0b5[_0x24fc('0x10f')]=_0x18ab28[_0x24fc('0x10b')][_0x24fc('0x10f')];}if(_0x18ab28[_0x24fc('0x10b')][_0x24fc('0x110')]){_0x14b0b5[_0x24fc('0x111')]={'user':_0x18ab28[_0x24fc('0x10b')][_0x24fc('0xa8')],'pass':_0x18ab28[_0x24fc('0x10b')]['pass']};}return respondWithRpcPromise(_0x24fc('0x112'),_0x24fc('0x113'),{'account':_0x14b0b5,'message':{'from':util[_0x24fc('0xf9')](_0x24fc('0x114'),_0x18ab28[_0x24fc('0x3e')],_0x18ab28[_0x24fc('0xd4')]||_0x18ab28['Smtp'][_0x24fc('0xa8')]),'to':_0x3f0da7[_0x24fc('0x42')][_0x24fc('0xf7')],'subject':_0x24fc('0x115'),'text':util[_0x24fc('0xf9')](_0x24fc('0x116'),_0x3f0da7[_0x24fc('0x42')][_0x24fc('0xf7')]),'attachments':[{'path':_0x92d51d}]}})[_0x24fc('0x24')](function(){return _0x50a4c5;})[_0x24fc('0x2f')](function(_0x51ecc4){console['error'](_0x51ecc4);});}else{return _0x50a4c5;}})['then'](respondWithStatusCode(_0x36f9d2,0xc8))[_0x24fc('0x2f')](handleError(_0x36f9d2,null));};exports[_0x24fc('0x117')]=function(_0x21d021,_0x15035b,_0xe5f00){return db[_0x24fc('0xde')][_0x24fc('0x77')]({'where':{'id':_0x21d021[_0x24fc('0xc8')]['id']}})['then'](handleEntityNotFound(_0x15035b,null))[_0x24fc('0x24')](function(_0x263597){if(_0x263597){return _0x263597['addMessage'](_0x21d021[_0x24fc('0x42')][_0x24fc('0x118')],_[_0x24fc('0x119')](_0x21d021[_0x24fc('0x42')],[_0x24fc('0x118'),'id'])||{});}})[_0x24fc('0x24')](respondWithResult(_0x15035b,null))[_0x24fc('0x2f')](handleError(_0x15035b,null));};exports['getMessages']=function(_0xda0576,_0x1a136f,_0x47833f){var _0x59d561={'raw':![],'where':{}};var _0x4614fe={};var _0x7a2cca={'count':0x0,'rows':[]};return db[_0x24fc('0x4e')][_0x24fc('0xce')]({'where':{'id':_0xda0576[_0x24fc('0xc8')]['id']}})[_0x24fc('0x24')](handleEntityNotFound(_0x1a136f,null))['then'](function(_0x14bd08){if(_0x14bd08){_0x4614fe[_0x24fc('0x54')]=_['keys'](db[_0x24fc('0xde')][_0x24fc('0x4f')]);_0x4614fe[_0x24fc('0x52')]=_[_0x24fc('0x88')](_0xda0576[_0x24fc('0x52')]);_0x4614fe[_0x24fc('0x5e')]=_[_0x24fc('0x53')](_0x4614fe[_0x24fc('0x54')],_0x4614fe[_0x24fc('0x52')]);_0x59d561[_0x24fc('0x56')]=_['intersection'](_0x4614fe['model'],qs[_0x24fc('0x55')](_0xda0576[_0x24fc('0x52')]['fields']));_0x59d561[_0x24fc('0x56')]=_0x59d561[_0x24fc('0x56')][_0x24fc('0x57')]?_0x59d561['attributes']:_0x4614fe[_0x24fc('0x54')];if(!_0xda0576[_0x24fc('0x52')][_0x24fc('0x58')](_0x24fc('0x59'))){_0x59d561['limit']=qs[_0x24fc('0x5a')](_0xda0576['query'][_0x24fc('0x5a')]);_0x59d561['offset']=qs[_0x24fc('0x34')](_0xda0576[_0x24fc('0x52')]['offset']);}_0x59d561[_0x24fc('0x5b')]=qs[_0x24fc('0x5c')](_0xda0576[_0x24fc('0x52')]['sort']);_0x59d561[_0x24fc('0x5d')]=qs[_0x24fc('0x5e')](_[_0x24fc('0x11a')](_0xda0576['query'],_0x4614fe[_0x24fc('0x5e')]));_0x59d561[_0x24fc('0x5d')][_0x24fc('0xc5')]=_0x14bd08['id'];if(_0xda0576['query'][_0x24fc('0x9a')]){_0x59d561[_0x24fc('0x5d')]=_[_0x24fc('0x41')](_0x59d561[_0x24fc('0x5d')],{'$or':_[_0x24fc('0x47')](_0x59d561[_0x24fc('0x56')],function(_0x6fa372){var _0x1e5616={};_0x1e5616[_0x6fa372]={'$like':'%'+_0xda0576[_0x24fc('0x52')]['filter']+'%'};return _0x1e5616;})});}if(_0xda0576['query'][_0x24fc('0x8f')]){var _0x59cd3c=_0xda0576[_0x24fc('0x52')]['$gte']['split'](',');var _0x235cd7={};_0x235cd7[_0x59cd3c[0x0]]={'$gte':moment(_0x59cd3c[0x1])['format'](_0x24fc('0x11b'))};_0x59d561[_0x24fc('0x5d')]=_[_0x24fc('0x41')](_0x59d561['where'],_0x235cd7);}_0x59d561=_[_0x24fc('0x41')]({},_0x59d561,_0xda0576[_0x24fc('0xca')]);return db[_0x24fc('0xde')][_0x24fc('0x36')]({'where':_0x59d561[_0x24fc('0x5d')]})[_0x24fc('0x24')](function(_0x3e6fda){_0x7a2cca[_0x24fc('0x36')]=_0x3e6fda;if(_0xda0576[_0x24fc('0x52')][_0x24fc('0xc9')]){_0x59d561[_0x24fc('0x11c')]=[{'all':!![]}];}return db[_0x24fc('0xde')][_0x24fc('0x11d')](_0x59d561);})[_0x24fc('0x24')](function(_0x4f5acf){_0x7a2cca[_0x24fc('0xc7')]=_0x4f5acf;return _0x7a2cca;});}})[_0x24fc('0x24')](respondWithFilteredResult(_0x1a136f,_0x59d561))[_0x24fc('0x2f')](handleError(_0x1a136f,null));};exports[_0x24fc('0x11e')]=function(_0x4ba8de,_0x53e48e,_0x50012d){var _0x1449f2={'where':{}},_0x43492b={},_0x487e55={'count':0x0,'rows':[]};return db[_0x24fc('0x4e')][_0x24fc('0xce')]({'where':{'id':_0x4ba8de['params']['id']}})['then'](handleEntityNotFound(_0x53e48e,null))[_0x24fc('0x24')](function(_0x5a41d8){if(_0x5a41d8){_0x43492b['model']=_['keys'](db[_0x24fc('0xde')][_0x24fc('0x4f')]);_0x43492b[_0x24fc('0x52')]=_[_0x24fc('0x88')](_0x4ba8de[_0x24fc('0x52')]);_0x43492b[_0x24fc('0x5e')]=_[_0x24fc('0x53')](_0x43492b[_0x24fc('0x54')],_0x43492b['query']);_0x1449f2[_0x24fc('0x56')]=_[_0x24fc('0x53')](_0x43492b[_0x24fc('0x54')],qs[_0x24fc('0x55')](_0x4ba8de[_0x24fc('0x52')][_0x24fc('0x55')]));_0x1449f2[_0x24fc('0x56')]=_0x1449f2[_0x24fc('0x56')][_0x24fc('0x57')]?_0x1449f2[_0x24fc('0x56')]:_0x43492b[_0x24fc('0x54')];if(!_0x4ba8de[_0x24fc('0x52')]['hasOwnProperty'](_0x24fc('0x59'))){_0x1449f2[_0x24fc('0x5a')]=qs[_0x24fc('0x5a')](_0x4ba8de[_0x24fc('0x52')]['limit']);_0x1449f2[_0x24fc('0x34')]=qs[_0x24fc('0x34')](_0x4ba8de[_0x24fc('0x52')][_0x24fc('0x34')]);}_0x1449f2['order']=qs['sort'](_0x4ba8de[_0x24fc('0x52')][_0x24fc('0x5c')]);_0x1449f2[_0x24fc('0x5d')]=qs[_0x24fc('0x5e')](_['pick'](_0x4ba8de[_0x24fc('0x52')],_0x43492b['filters']));_0x1449f2[_0x24fc('0x5d')][_0x24fc('0xc5')]=_0x5a41d8['id'];if(_0x4ba8de[_0x24fc('0x52')]['filter']){_0x1449f2[_0x24fc('0x5d')]=_[_0x24fc('0x41')](_0x1449f2[_0x24fc('0x5d')],{'$or':_[_0x24fc('0x47')](_0x1449f2['attributes'],function(_0x4ae822){var _0x545714={};_0x545714[_0x4ae822]={'$like':'%'+_0x4ba8de[_0x24fc('0x52')][_0x24fc('0x9a')]+'%'};return _0x545714;})});}_0x1449f2[_0x24fc('0x5d')]['secret']=![];if(_0x4ba8de[_0x24fc('0x52')]['id']){_0x1449f2[_0x24fc('0x5d')]['id']={'$gt':_0x4ba8de['query']['id']};}_0x1449f2=_[_0x24fc('0x41')]({},_0x1449f2,_0x4ba8de[_0x24fc('0xca')]);return db[_0x24fc('0xde')][_0x24fc('0x36')]({'where':_0x1449f2['where']})['then'](function(_0x12921f){_0x487e55[_0x24fc('0x36')]=_0x12921f;_0x1449f2['include']=[];if(_0x4ba8de[_0x24fc('0x52')][_0x24fc('0x11f')]){_0x1449f2[_0x24fc('0x11c')]['push']({'model':db[_0x24fc('0xfd')],'as':_0x24fc('0xfd'),'attributes':['id','fullname','alias']});}if(_0x4ba8de[_0x24fc('0x52')][_0x24fc('0xc9')]){_0x1449f2[_0x24fc('0x11c')]=[{'all':!![]}];}return db[_0x24fc('0xde')][_0x24fc('0x11d')](_0x1449f2);})[_0x24fc('0x24')](function(_0x214f7d){_0x487e55[_0x24fc('0xc7')]=_0x214f7d;return _0x487e55;});}})[_0x24fc('0x24')](respondWithFilteredResult(_0x53e48e,_0x1449f2))[_0x24fc('0x2f')](handleError(_0x53e48e,null));};exports[_0x24fc('0x120')]=function(_0x1a7f96,_0x59d246,_0x281eed){return db[_0x24fc('0x4e')]['find']({'where':{'id':_0x1a7f96[_0x24fc('0xc8')]['id']}})[_0x24fc('0x24')](handleEntityNotFound(_0x59d246,null))['then'](function(_0x4e2c71){if(_0x4e2c71){return _0x4e2c71[_0x24fc('0x121')](_0x1a7f96['body'][_0x24fc('0x118')],_['omit'](_0x1a7f96[_0x24fc('0x42')],['ids','id'])||{})[_0x24fc('0x122')](function(){return db[_0x24fc('0x123')][_0x24fc('0x11d')]({'attributes':['id',_0x24fc('0x3e'),_0x24fc('0x61')],'where':{'id':_0x1a7f96[_0x24fc('0x42')][_0x24fc('0x118')]}});})[_0x24fc('0x24')](function(_0x3c5996){socket['emit']('chatInteractionTags:save',{'id':Number(_0x1a7f96['params']['id']),'tags':_0x3c5996||[]});return{'id':Number(_0x1a7f96[_0x24fc('0xc8')]['id']),'tags':_0x3c5996||[]};});}})[_0x24fc('0x24')](respondWithResult(_0x59d246,null))[_0x24fc('0x2f')](handleError(_0x59d246,null));};exports['removeTags']=function(_0x8dc31b,_0x5941bd,_0x4d73bb){return db[_0x24fc('0x4e')][_0x24fc('0x77')]({'where':{'id':_0x8dc31b[_0x24fc('0xc8')]['id']}})['then'](handleEntityNotFound(_0x5941bd,null))[_0x24fc('0x24')](function(_0x464057){if(_0x464057){return _0x464057[_0x24fc('0x124')](_0x8dc31b[_0x24fc('0x52')][_0x24fc('0x118')]);}})[_0x24fc('0x24')](respondWithStatusCode(_0x5941bd,null))['catch'](handleError(_0x5941bd,null));};exports[_0x24fc('0xf6')]=function(_0x9c34d9,_0x3e4f49){var _0x231f0b=moment()[_0x24fc('0x125')]()['toString']();var _0x34355e=path[_0x24fc('0xf3')](config[_0x24fc('0xf1')],_0x24fc('0x126'),_0x24fc('0x127'),'tmp');var _0x4d0910=path[_0x24fc('0xf3')](config[_0x24fc('0xf1')],'server','files',_0x24fc('0x128'));var _0x49025e=path[_0x24fc('0xf3')](_0x34355e,_0x231f0b);var _0x2c9a19=util['format'](_0x24fc('0x129'),_0x9c34d9['params']['id'],_0x231f0b);var _0x38ca24=path['join'](_0x34355e,_0x2c9a19);var _0x53a9aa=[];_0x53a9aa['push']({'model':db['User'],'as':_0x24fc('0xfd'),'attributes':['id',_0x24fc('0x48')],'raw':!![]});_0x53a9aa['push']({'model':db[_0x24fc('0xe2')],'as':_0x24fc('0x7b'),'attributes':['id',_0x24fc('0x12a'),_0x24fc('0x12b')],'raw':!![]});if(_0x9c34d9[_0x24fc('0x52')]['attachments']){_0x53a9aa[_0x24fc('0x4d')]({'model':db[_0x24fc('0xee')],'as':_0x24fc('0xee'),'raw':!![]});}var _0x2139e8=[{'model':db[_0x24fc('0xde')],'as':_0x24fc('0xfc'),'attributes':['id',_0x24fc('0x42'),'createdAt',_0x24fc('0x12c'),_0x24fc('0x107'),_0x24fc('0x95')],'include':_0x53a9aa}];_0x2139e8[_0x24fc('0x4d')]({'model':db['ChatWebsite'],'as':_0x24fc('0x12d'),'attributes':['id',_0x24fc('0x3e')]});_0x2139e8[_0x24fc('0x4d')]({'model':db[_0x24fc('0xfd')],'as':_0x24fc('0x12e'),'attributes':['id','fullname']});return db[_0x24fc('0x4e')]['find']({'where':{'id':_0x9c34d9[_0x24fc('0xc8')]['id']},'include':_0x2139e8})[_0x24fc('0x24')](handleEntityNotFound(_0x3e4f49,null))[_0x24fc('0x24')](function(_0x26179a){if(_0x26179a){var _0x6f1617=_0x26179a['get']({'plain':!![]});fs[_0x24fc('0x12f')](_0x49025e);var _0x57dfbc={'channel':'Chat','account':_0x6f1617['Account'][_0x24fc('0x3e')],'agent':_0x6f1617[_0x24fc('0x12e')]?_0x6f1617[_0x24fc('0x12e')][_0x24fc('0x48')]:_0x24fc('0x130'),'createdAt':moment(_0x6f1617[_0x24fc('0x8e')])[_0x24fc('0xf9')](_0x24fc('0x11b'))[_0x24fc('0xad')](),'closedAt':_0x6f1617[_0x24fc('0xe7')]?moment(_0x6f1617[_0x24fc('0x131')])[_0x24fc('0xf9')](_0x24fc('0x11b'))['toString']():'','disposition':_0x6f1617['disposition'],'chatInfo':{'browser':_0x6f1617['browserName'],'os':_0x6f1617['osName'],'referer':_0x6f1617['referer'],'customerIp':_0x6f1617[_0x24fc('0x132')],'customerPort':_0x6f1617[_0x24fc('0x133')]?_0x6f1617[_0x24fc('0x133')]:_0x24fc('0x130')},'messages':_(_0x6f1617['Messages'])['tail']()[_0x24fc('0x9a')]({'secret':![]})[_0x24fc('0x47')](function(_0x2ee9a6){if(_0x2ee9a6[_0x24fc('0xee')]){var _0x40409c=path['join'](_0x4d0910,_0x2ee9a6[_0x24fc('0xee')][_0x24fc('0xf5')]);if(fs[_0x24fc('0x134')](_0x40409c)){fs['createReadStream'](_0x40409c)['pipe'](fs[_0x24fc('0x135')](path[_0x24fc('0xf3')](_0x49025e,_0x2ee9a6[_0x24fc('0xee')][_0x24fc('0xf5')])));}}return{'date':moment(_0x2ee9a6[_0x24fc('0x8e')])[_0x24fc('0xf9')](_0x24fc('0x11b'))['toString'](),'sender':_0x2ee9a6[_0x24fc('0x12c')]===_0x24fc('0x136')?_0x2ee9a6[_0x24fc('0xfd')]?_0x2ee9a6[_0x24fc('0xfd')]['fullname']:'System':_0x2ee9a6['Contact']['firstName']+(_0x2ee9a6['Contact'][_0x24fc('0x12b')]?'\x20'+_0x2ee9a6[_0x24fc('0x7b')]['lastName']:''),'body':_0x2ee9a6[_0x24fc('0xee')]?_0x2ee9a6[_0x24fc('0xee')]['basename']:_0x2ee9a6[_0x24fc('0x42')],'direction':_0x2ee9a6['direction']===_0x24fc('0x136')?'A':'C','secret':_0x2ee9a6[_0x24fc('0x107')],'read':_0x2ee9a6[_0x24fc('0x95')],'attachment':_0x2ee9a6['Attachment']};})[_0x24fc('0x7e')]()};return ejs[_0x24fc('0x137')](path['join'](config[_0x24fc('0xf1')],'server','views',_0x24fc('0x138')),{'interaction':_0x57dfbc})[_0x24fc('0x24')](function(_0x24101d){var _0x5defce=path[_0x24fc('0xf3')](_0x49025e,_0x24fc('0x139')+_0x6f1617['id']+'-'+_0x231f0b+_0x24fc('0x13a'));var _0x187770={'path':_0x5defce,'channel':_0x24fc('0x13b'),'interactionId':_0x6f1617['id']};return pdf['createPdfFromHTML'](_0x24101d,_0x187770);})['then'](function(){return new BPromise(function(_0x3357cb,_0x2b633b){zipdir(_0x49025e,{'saveTo':_0x38ca24},function(_0x4ad7c4,_0x1d8b26){if(_0x4ad7c4)return _0x2b633b(_0x4ad7c4);return _0x3357cb(_0x1d8b26);});})[_0x24fc('0x24')](function(){return new BPromise(function(_0x4b0f8b,_0x59d408){rimraf(_0x49025e,function(_0x547f6b){if(_0x547f6b)_0x59d408(_0x547f6b);return _0x4b0f8b();});});})[_0x24fc('0x24')](function(){return _0x3e4f49[_0x24fc('0xf6')](_0x38ca24,_0x2c9a19,function(_0x3a2ffd){if(_0x3a2ffd){console[_0x24fc('0x13c')](_0x24fc('0x13d'),_0x3a2ffd);}else{fs[_0x24fc('0x13e')](_0x38ca24);}});});});}else{return _0x3e4f49[_0x24fc('0x30')](0xc8);}})['catch'](handleError(_0x3e4f49,null));};