18 var _0x811a=['abandonInteraction,\x20%s,\x20%s,\x20%s','entity\x20not\x20found','UserId','Interaction\x20already\x20assigned','AbandonInteraction','originalname','file','filename','mimetype','Attachment','attachmentDownload','closed','attachId','ChatOfflineMessageId','join','root','server/files/attachments/','basename','download','mailTranscript','server/files/chat/upload/','format','transcript-%s.txt','now','pathTranscript','Messages','User','ChatWebsiteId','ContactId','length','%s%d','agentAlias','System','customer','Visitor','website_alias','agent_alias','alias','agent_fullname','fullname','[%s]\x20%s:\x20%s\x0a','createdAt','direction','secret','appendFileSync','MailAccount','MailServerOut','Smtp','CloudProvider','getSmtpOptions','sendMail','email','Mail\x20Transcript','Hi\x20%s,\x20attached\x20you\x20can\x20find\x20your\x20transcript\x20file.\x20\x0a\x0aRegards.\x20\x0a\x0a','addMessage','ids','omit','getMessages','intersection','hasOwnProperty','nolimit','order','sort','where','ChatInteractionId','filter','$gte','YYYY-MM-DD\x20HH:mm:ss','options','findAll','getMyMessages','pick','rows','setTags','Tag','color','emit','removeTags','server','files','tmp','transcript-%d-%s.zip','push','firstName','lastName','read','Owner','get','mkdirSync','Chat','Account','N.A.','toString','closedAt','disposition','browserName','osName','referer','customerIp','customerPort','tail','existsSync','createReadStream','pipe','value','views','downloadInteraction.ejs','transcript-','.pdf','createPdfFromHTML','err','unlinkSync','rimraf','zip-dir','request-promise','moment','mustache','util','lodash','ioredis','../../components/interaction/service','../../components/parsers/qs','../../config/logger','api','../../config/environment','../../mysqldb','defaults','redis','localhost','socket.io-emitter','./chatInteraction.socket','register','jayson/promise','client','http','request','ChatInteraction,\x20%s,\x20%s','request\x20sent','debug','ChatInteraction,\x20%s,\x20%s,\x20%s','stringify','error','code','message','info','catch','sendStatus','status','end','json','offset','undefined','limit','count','set','Content-Range','then','destroy','stack','name','send','render','body','contact','interaction','account','index','map','rawAttributes','fieldName','type','key','getOptions','chat','query','params','model','keys','filters','attributes','fields','includeAll','include','merge','ChatInteraction','find','create','update','describe','createVidaooSession','findOne','ChatWebsite','vidaooApiKey','vidaooEscalation','vidaooMetadata','user','POST','https://api-vidaoo.xcally.com/api/v1/meetings','isNull','vidaooNote','follow','parse','metadata','Sequelize','ValidationError','Error\x20in\x20Vidaoo\x20configuration','join_url','out','ChatMessage','Unable\x20to\x20create\x20Vidaoo\x20session','updateAttributes','customUpdate','CmContact','Contact','abandon'];(function(_0x43d32f,_0x5193fa){var _0x3b7c7b=function(_0x88a3fb){while(--_0x88a3fb){_0x43d32f['push'](_0x43d32f['shift']());}};_0x3b7c7b(++_0x5193fa);}(_0x811a,0x147));var _0xa811=function(_0x2b0b5b,_0x2763d9){_0x2b0b5b=_0x2b0b5b-0x0;var _0x204308=_0x811a[_0x2b0b5b];return _0x204308;};'use strict';var rimraf=require(_0xa811('0x0'));var zipdir=require(_0xa811('0x1'));var rp=require(_0xa811('0x2'));var moment=require(_0xa811('0x3'));var BPromise=require('bluebird');var Mustache=require(_0xa811('0x4'));var util=require(_0xa811('0x5'));var path=require('path');var ejs=require('ejs');var fs=require('fs');var _=require(_0xa811('0x6'));var Redis=require(_0xa811('0x7'));var interaction=require(_0xa811('0x8'));var qs=require(_0xa811('0x9'));var pdf=require('../../components/export/pdf');var logger=require(_0xa811('0xa'))(_0xa811('0xb'));var config=require(_0xa811('0xc'));var db=require(_0xa811('0xd'))['db'];config['redis']=_[_0xa811('0xe')](config[_0xa811('0xf')],{'host':_0xa811('0x10'),'port':0x18eb});var socket=require(_0xa811('0x11'))(new Redis(config[_0xa811('0xf')]));require(_0xa811('0x12'))[_0xa811('0x13')](socket);var jayson=require(_0xa811('0x14'));var client=jayson[_0xa811('0x15')][_0xa811('0x16')]({'port':0x232b});var client9004=jayson['client'][_0xa811('0x16')]({'port':0x232c});function respondWithRpcPromise(_0x2e4142,_0xb8d46b,_0x2c70e3,_0x4b15b1){return new BPromise(function(_0x59a949,_0x16c2aa){var _0x1609d6=_0x4b15b1||client;return _0x1609d6[_0xa811('0x17')](_0x2e4142,_0x2c70e3)['then'](function(_0x4a68ad){logger['info'](_0xa811('0x18'),_0xb8d46b,_0xa811('0x19'));logger[_0xa811('0x1a')](_0xa811('0x1b'),_0xb8d46b,'request\x20sent',JSON[_0xa811('0x1c')](_0x4a68ad));if(_0x4a68ad[_0xa811('0x1d')]){if(_0x4a68ad[_0xa811('0x1d')][_0xa811('0x1e')]===0x1f4){logger['error']('ChatInteraction,\x20%s,\x20%s',_0xb8d46b,_0x4a68ad[_0xa811('0x1d')]['message']);return _0x16c2aa(_0x4a68ad[_0xa811('0x1d')][_0xa811('0x1f')]);}logger[_0xa811('0x1d')]('ChatInteraction,\x20%s,\x20%s',_0xb8d46b,_0x4a68ad[_0xa811('0x1d')][_0xa811('0x1f')]);return _0x59a949(_0x4a68ad[_0xa811('0x1d')]['message']);}else{logger[_0xa811('0x20')](_0xa811('0x18'),_0xb8d46b,_0xa811('0x19'));_0x59a949(_0x4a68ad['result'][_0xa811('0x1f')]);}})[_0xa811('0x21')](function(_0x1d58ac){logger[_0xa811('0x1d')](_0xa811('0x18'),_0xb8d46b,_0x1d58ac);_0x16c2aa(_0x1d58ac);});});}function respondWithStatusCode(_0x4a4043,_0x32b7c4){_0x32b7c4=_0x32b7c4||0xcc;return function(_0x4b479d){if(_0x4b479d){return _0x4a4043[_0xa811('0x22')](_0x32b7c4);}return _0x4a4043[_0xa811('0x23')](_0x32b7c4)[_0xa811('0x24')]();};}function respondWithResult(_0x1955f8,_0x561ae7){_0x561ae7=_0x561ae7||0xc8;return function(_0x2dbad4){if(_0x2dbad4){return _0x1955f8[_0xa811('0x23')](_0x561ae7)[_0xa811('0x25')](_0x2dbad4);}};}function respondWithFilteredResult(_0x2ed3fd,_0x530d1b){return function(_0x2d5f7c){if(_0x2d5f7c){var _0x662ed8=typeof _0x530d1b[_0xa811('0x26')]===_0xa811('0x27')&&typeof _0x530d1b[_0xa811('0x28')]===_0xa811('0x27');var _0x989aa=_0x2d5f7c[_0xa811('0x29')];var _0x161e23=_0x662ed8?0x0:_0x530d1b['offset'];var _0x716a55=_0x662ed8?_0x2d5f7c[_0xa811('0x29')]:_0x530d1b[_0xa811('0x26')]+_0x530d1b[_0xa811('0x28')];var _0x3d3531;if(_0x716a55>=_0x989aa){_0x716a55=_0x989aa;_0x3d3531=0xc8;}else{_0x3d3531=0xce;}_0x2ed3fd[_0xa811('0x23')](_0x3d3531);return _0x2ed3fd[_0xa811('0x2a')](_0xa811('0x2b'),_0x161e23+'-'+_0x716a55+'/'+_0x989aa)['json'](_0x2d5f7c);}return null;};}function saveUpdates(_0xeb4b70){return function(_0x33e1ef){if(_0x33e1ef){return _0x33e1ef['update'](_0xeb4b70)[_0xa811('0x2c')](function(_0x45140d){return _0x45140d;});}return null;};}function removeEntity(_0x2bfc89){return function(_0x51a32b){if(_0x51a32b){return _0x51a32b[_0xa811('0x2d')]()[_0xa811('0x2c')](function(){_0x2bfc89[_0xa811('0x23')](0xcc)['end']();});}};}function handleEntityNotFound(_0x49e2d9){return function(_0x448620){if(!_0x448620){_0x49e2d9['sendStatus'](0x194);}return _0x448620;};}function handleError(_0x234962,_0x559572){_0x559572=_0x559572||0x1f4;return function(_0x41d4f9){logger[_0xa811('0x1d')](_0x41d4f9[_0xa811('0x2e')]);if(_0x41d4f9[_0xa811('0x2f')]){delete _0x41d4f9[_0xa811('0x2f')];}_0x234962[_0xa811('0x23')](_0x559572)[_0xa811('0x30')](_0x41d4f9);};}function getMustacheRender(_0xd671e3,_0x1cdaf6){return Mustache[_0xa811('0x31')](_0xd671e3,_['merge'](_0x1cdaf6[_0xa811('0x32')],{'contact':_0x1cdaf6[_0xa811('0x33')],'message':_0x1cdaf6[_0xa811('0x1f')],'agent':_0x1cdaf6['agent'],'interaction':_0x1cdaf6[_0xa811('0x34')],'account':_0x1cdaf6[_0xa811('0x35')]}))||'';}exports[_0xa811('0x36')]=function(_0x157e13,_0x4dfde4){var _0xac1fde={};var _0x40e4be=_[_0xa811('0x37')](db['ChatInteraction'][_0xa811('0x38')],function(_0x45ff35){return{'name':_0x45ff35[_0xa811('0x39')],'type':_0x45ff35[_0xa811('0x3a')][_0xa811('0x3b')]};});_0xac1fde=qs[_0xa811('0x3c')](_0x40e4be,_0x157e13);return interaction['findAll'](_0xa811('0x3d'),_0x157e13[_0xa811('0x3e')],_0x157e13['user'],_0xac1fde,_0x40e4be)[_0xa811('0x2c')](respondWithFilteredResult(_0x4dfde4,_0xac1fde))[_0xa811('0x21')](handleError(_0x4dfde4,null));};exports['show']=function(_0x1aaa96,_0x4fd4b8){var _0x59d321={'raw':![],'where':{'id':_0x1aaa96[_0xa811('0x3f')]['id']}},_0x3dc16a={};_0x3dc16a[_0xa811('0x40')]=_['keys'](db['ChatInteraction'][_0xa811('0x38')]);_0x3dc16a[_0xa811('0x3e')]=_[_0xa811('0x41')](_0x1aaa96[_0xa811('0x3e')]);_0x3dc16a[_0xa811('0x42')]=_['intersection'](_0x3dc16a['model'],_0x3dc16a[_0xa811('0x3e')]);_0x59d321[_0xa811('0x43')]=_['intersection'](_0x3dc16a[_0xa811('0x40')],qs[_0xa811('0x44')](_0x1aaa96['query'][_0xa811('0x44')]));_0x59d321[_0xa811('0x43')]=_0x59d321[_0xa811('0x43')]['length']?_0x59d321[_0xa811('0x43')]:_0x3dc16a[_0xa811('0x40')];if(_0x1aaa96[_0xa811('0x3e')][_0xa811('0x45')]){_0x59d321[_0xa811('0x46')]=[{'all':!![]}];}_0x59d321=_[_0xa811('0x47')]({},_0x59d321,_0x1aaa96['options']);return db[_0xa811('0x48')][_0xa811('0x49')](_0x59d321)[_0xa811('0x2c')](handleEntityNotFound(_0x4fd4b8,null))[_0xa811('0x2c')](respondWithResult(_0x4fd4b8,null))['catch'](handleError(_0x4fd4b8,null));};exports[_0xa811('0x4a')]=function(_0x4cfd9e,_0x4d3dbb){return db['ChatInteraction']['create'](_0x4cfd9e[_0xa811('0x32')],{})[_0xa811('0x2c')](respondWithResult(_0x4d3dbb,0xc9))[_0xa811('0x21')](handleError(_0x4d3dbb,null));};exports[_0xa811('0x4b')]=function(_0x5e441f,_0x5bef5b){if(_0x5e441f[_0xa811('0x32')]['id']){delete _0x5e441f[_0xa811('0x32')]['id'];}return db[_0xa811('0x48')][_0xa811('0x49')]({'where':{'id':_0x5e441f['params']['id']}})[_0xa811('0x2c')](handleEntityNotFound(_0x5bef5b,null))[_0xa811('0x2c')](saveUpdates(_0x5e441f['body'],null))[_0xa811('0x2c')](respondWithResult(_0x5bef5b,null))[_0xa811('0x21')](handleError(_0x5bef5b,null));};exports[_0xa811('0x2d')]=function(_0x477e06,_0x4824cb){return db['ChatInteraction']['find']({'where':{'id':_0x477e06['params']['id']}})['then'](handleEntityNotFound(_0x4824cb,null))[_0xa811('0x2c')](removeEntity(_0x4824cb,null))[_0xa811('0x21')](handleError(_0x4824cb,null));};exports[_0xa811('0x4c')]=function(_0x42de95,_0x491d5e){return db[_0xa811('0x48')][_0xa811('0x4c')]()['then'](respondWithResult(_0x491d5e,null))['catch'](handleError(_0x491d5e,null));};exports[_0xa811('0x4d')]=function(_0x265fa7,_0x9d8856){var _0x333222=_0x265fa7['params']['id'];var _0x2f1109;var _0x4c21ae;var _0x1cd33e;return db[_0xa811('0x48')][_0xa811('0x4e')]({'where':{'id':_0x333222}})[_0xa811('0x2c')](function(_0x5523d2){_0x2f1109=_0x5523d2;return db[_0xa811('0x4f')]['findOne']({'where':{'id':_0x5523d2['ChatWebsiteId']},'attributes':['id',_0xa811('0x50'),_0xa811('0x51'),'vidaooTopic','vidaooNote',_0xa811('0x52')],'raw':!![]});})[_0xa811('0x2c')](function(_0x1bd92a){if(_0x1bd92a&&_0x1bd92a[_0xa811('0x50')]&&_0x1bd92a[_0xa811('0x51')]){_0x4c21ae=_0x1bd92a;var _0x17a5ed={'interaction':{'id':_0x333222},'agent':{'id':_0x265fa7[_0xa811('0x53')]['id'],'name':_0x265fa7[_0xa811('0x53')]['name'],'fullname':_0x265fa7[_0xa811('0x53')]['fullname'],'email':_0x265fa7[_0xa811('0x53')]['email']},'contact':_0x265fa7[_0xa811('0x32')][_0xa811('0x33')],'account':_0x265fa7[_0xa811('0x32')][_0xa811('0x35')]};var _0x4d61a5={'rejectUnauthorized':![],'method':_0xa811('0x54'),'url':_0xa811('0x55'),'headers':{'X-APIKEY':_0x1bd92a[_0xa811('0x50')]},'body':{'duration':null,'scheduledAt':null,'participants':[_0x265fa7[_0xa811('0x53')]['email']],'buttons':null,'topic':_0x4c21ae['vidaooTopic'],'note':_[_0xa811('0x56')](_0x4c21ae['vidaooNote'])?null:getMustacheRender(_0x4c21ae[_0xa811('0x57')],_0x17a5ed),'metadata':null},'redirect':_0xa811('0x58'),'json':!![]};try{if(!_[_0xa811('0x56')](_0x4c21ae[_0xa811('0x52')])){var _0xbe02b=getMustacheRender(_0x4c21ae[_0xa811('0x52')],_0x17a5ed);var _0x48b52e=JSON[_0xa811('0x59')](_0xbe02b);_0x4d61a5['body'][_0xa811('0x5a')]=_0x48b52e;}}catch(_0x2e1bda){throw new db[(_0xa811('0x5b'))][(_0xa811('0x5c'))]('Error\x20in\x20conversion\x20vidaooMetadata');}return rp(_0x4d61a5);}else{throw new db[(_0xa811('0x5b'))][(_0xa811('0x5c'))](_0xa811('0x5d'));}})[_0xa811('0x2c')](function(_0x1b0079){_0x1cd33e=_0x1b0079;if(_0x1cd33e['id']){var _0x536d0d={'body':_0x1cd33e[_0xa811('0x5e')],'ChatWebsiteId':_0x4c21ae['id'],'ChatInteractionId':_0x2f1109['id'],'direction':_0xa811('0x5f'),'UserId':_0x265fa7[_0xa811('0x53')]['id']};return db[_0xa811('0x60')]['create'](_0x536d0d,{});}else{throw new db['Sequelize'][(_0xa811('0x5c'))](_0xa811('0x61'));}})[_0xa811('0x2c')](function(){return _0x2f1109[_0xa811('0x62')]({'vidaooSessionId':_0x1cd33e['id']});})['then'](respondWithResult(_0x9d8856,null))[_0xa811('0x21')](handleError(_0x9d8856,null));};exports[_0xa811('0x63')]=function(_0x34a75b,_0x15ed13){if(_0x34a75b[_0xa811('0x32')]['id']){delete _0x34a75b['body']['id'];}return db[_0xa811('0x48')]['find']({'where':{'id':_0x34a75b['params']['id']},'include':[{'model':db[_0xa811('0x64')],'as':_0xa811('0x65')}]})[_0xa811('0x2c')](handleEntityNotFound(_0x15ed13,null))[_0xa811('0x2c')](saveUpdates(_0x34a75b[_0xa811('0x32')],null))[_0xa811('0x2c')](respondWithResult(_0x15ed13,null))[_0xa811('0x21')](handleError(_0x15ed13,null));};exports[_0xa811('0x66')]=function(_0x144b11,_0x594d95){if(_0x144b11['body']['id']){delete _0x144b11[_0xa811('0x32')]['id'];}return db['ChatInteraction']['find']({'where':{'id':_0x144b11[_0xa811('0x3f')]['id']}})['then'](function(_0x1689de){if(!_0x1689de){logger[_0xa811('0x1d')](_0xa811('0x67'),_0xa811('0x66'),0x194,_0xa811('0x68'));_0x594d95[_0xa811('0x22')](0x194);}else{if(_0x1689de[_0xa811('0x69')]){throw new db[(_0xa811('0x5b'))][(_0xa811('0x5c'))](_0xa811('0x6a'));}}return _0x1689de;})['then'](function(_0x1d168c){if(_0x1d168c){return _0x1d168c[_0xa811('0x4b')]({'closed':_0x144b11[_0xa811('0x32')]['closed'],'disposition':_0x144b11[_0xa811('0x32')]['disposition']})[_0xa811('0x2c')](function(_0x2474ad){return _0x2474ad;});}})[_0xa811('0x2c')](function(){return respondWithRpcPromise(_0xa811('0x6b'),_0xa811('0x66'),_0x144b11[_0xa811('0x32')],client9004);})[_0xa811('0x2c')](respondWithResult(_0x594d95,null))['catch'](handleError(_0x594d95,null));};exports['attachmentUpload']=function(_0x95a65b,_0x42e0f2){_0x95a65b[_0xa811('0x32')][_0xa811('0x2f')]=_0x95a65b['file'][_0xa811('0x6c')];_0x95a65b[_0xa811('0x32')]['basename']=_0x95a65b[_0xa811('0x6d')][_0xa811('0x6e')];_0x95a65b['body']['type']=_0x95a65b['file'][_0xa811('0x6f')];return db[_0xa811('0x70')][_0xa811('0x4a')](_0x95a65b[_0xa811('0x32')])[_0xa811('0x2c')](respondWithResult(_0x42e0f2,0xc9))[_0xa811('0x21')](handleError(_0x42e0f2,null));};exports[_0xa811('0x71')]=function(_0x2b47e2,_0x2c1a4){return db[_0xa811('0x48')][_0xa811('0x4e')]({'where':{'id':_0x2b47e2[_0xa811('0x3f')]['id']},'raw':!![]})[_0xa811('0x2c')](handleEntityNotFound(_0x2c1a4,null))['then'](function(_0x5f2592){if(_0x5f2592){if(_0x5f2592[_0xa811('0x72')]){return _0x2c1a4[_0xa811('0x23')](0x193)[_0xa811('0x25')]({'status':0x193,'message':'Unauthorized'});}return db[_0xa811('0x70')][_0xa811('0x4e')]({'where':{'id':_0x2b47e2['query'][_0xa811('0x73')]},'raw':!![]})[_0xa811('0x2c')](handleEntityNotFound(_0x2c1a4,null));}})['then'](function(_0x18b643){if(_0x18b643){var _0x1c658d=_0x18b643[_0xa811('0x74')]!==null;var _0x593ffd=path[_0xa811('0x75')](config[_0xa811('0x76')],_0xa811('0x77'));if(_0x1c658d){_0x593ffd=path['join'](_0x593ffd,'offline-chat/');}var _0x45d4eb=path['join'](_0x593ffd,_0x18b643[_0xa811('0x78')]);return _0x2c1a4[_0xa811('0x79')](_0x45d4eb);}})[_0xa811('0x21')](handleError(_0x2c1a4,null));};exports['close']=function(_0x50e78b,_0xa1986a){var _0x5bda6a=null;var _0x2efc5d=null;var _0x30f31c=null;if(_0x50e78b[_0xa811('0x32')]['id']){delete _0x50e78b[_0xa811('0x32')]['id'];}if(_0x50e78b[_0xa811('0x32')][_0xa811('0x7a')]){_0x30f31c=path[_0xa811('0x75')](config[_0xa811('0x76')],_0xa811('0x7b'),util[_0xa811('0x7c')](_0xa811('0x7d'),Date[_0xa811('0x7e')]()));_0x50e78b[_0xa811('0x32')][_0xa811('0x7f')]=_0x30f31c;}return db['ChatInteraction']['find']({'where':{'id':_0x50e78b[_0xa811('0x3f')]['id']},'include':[{'model':db[_0xa811('0x60')],'as':_0xa811('0x80'),'include':[{'model':db[_0xa811('0x81')],'as':'User'}]}]})[_0xa811('0x2c')](handleEntityNotFound(_0xa1986a,null))[_0xa811('0x2c')](saveUpdates(_0x50e78b[_0xa811('0x32')],null))[_0xa811('0x2c')](function(_0x5d7787){if(_0x5d7787){_0x5bda6a=_0x5d7787;return db[_0xa811('0x4f')][_0xa811('0x49')]({'where':{'id':_0x5bda6a[_0xa811('0x82')]}});}})[_0xa811('0x2c')](function(_0x221ce8){if(_0x221ce8){_0x2efc5d=_0x221ce8;return db[_0xa811('0x64')][_0xa811('0x49')]({'where':{'id':_0x5bda6a[_0xa811('0x83')]}});}})[_0xa811('0x2c')](function(_0x615671){if(_0x615671){if(_0x30f31c){var _0x16c1f4=null;for(var _0x506dea=0x1;_0x506dea<_0x5bda6a[_0xa811('0x80')][_0xa811('0x84')];++_0x506dea){_0x16c1f4=_0x5bda6a[_0xa811('0x80')][_0x506dea];var _0x3a0fed=_0x16c1f4[_0xa811('0x69')]?util['format'](_0xa811('0x85'),_0x2efc5d[_0xa811('0x86')],_0x16c1f4[_0xa811('0x69')]):_0xa811('0x87');var _0x18d9fe=_0x50e78b['body'][_0xa811('0x88')]||util['format'](_0xa811('0x85'),_0xa811('0x89'),_0x16c1f4[_0xa811('0x83')]);switch(_0x2efc5d['agentIdentifier']){case _0xa811('0x8a'):_0x3a0fed=_0x16c1f4[_0xa811('0x69')]?util['format'](_0xa811('0x85'),_0x2efc5d[_0xa811('0x86')],_0x16c1f4['UserId']):_0xa811('0x87');break;case _0xa811('0x8b'):_0x3a0fed=_0x16c1f4[_0xa811('0x69')]?_0x16c1f4[_0xa811('0x81')][_0xa811('0x8c')]||_0x16c1f4[_0xa811('0x81')]['fullname']:_0xa811('0x87');break;case _0xa811('0x8d'):_0x3a0fed=_0x16c1f4[_0xa811('0x69')]?_0x16c1f4[_0xa811('0x81')][_0xa811('0x8e')]:_0xa811('0x87');break;default:_0x3a0fed=_0x16c1f4[_0xa811('0x69')]?util['format']('%s%d',_0x2efc5d[_0xa811('0x86')],_0x16c1f4[_0xa811('0x69')]):_0xa811('0x87');}var _0x256981=util[_0xa811('0x7c')](_0xa811('0x8f'),moment(_0x16c1f4[_0xa811('0x90')])[_0xa811('0x7c')]('MM/DD/YYYY\x20HH:mm:ss'),_0x16c1f4[_0xa811('0x91')]==='in'?_0x18d9fe:_0x3a0fed,_0x16c1f4['body']);if(!_0x16c1f4[_0xa811('0x92')]){fs[_0xa811('0x93')](_0x30f31c,_0x256981);}}return db[_0xa811('0x94')][_0xa811('0x4e')]({'where':{'service':!![]},'include':[{'model':db[_0xa811('0x95')],'as':_0xa811('0x96'),'raw':!![],'include':[{'model':db[_0xa811('0x97')],'as':'CloudProvider','raw':!![]}]}]});}}})[_0xa811('0x2c')](function(_0x4664e1){if(!_0x4664e1||!_0x4664e1['Smtp']||!_0x50e78b[_0xa811('0x32')])return _0x5bda6a;var _0x5702c6=_0x4664e1[_0xa811('0x98')]();return respondWithRpcPromise('SendMail',_0xa811('0x99'),{'account':_0x5702c6,'message':{'from':util['format']('\x22%s\x22\x20<%s>',_0x4664e1['name'],_0x4664e1[_0xa811('0x9a')]||_0x4664e1['Smtp']['user']),'to':_0x50e78b[_0xa811('0x32')][_0xa811('0x7a')],'subject':_0xa811('0x9b'),'text':util[_0xa811('0x7c')](_0xa811('0x9c'),_0x50e78b['body'][_0xa811('0x7a')]),'attachments':[{'path':_0x30f31c}]}})[_0xa811('0x2c')](function(){return _0x5bda6a;})[_0xa811('0x21')](function(_0x366439){logger['error'](_0x366439);});})[_0xa811('0x2c')](respondWithStatusCode(_0xa1986a,0xc8))[_0xa811('0x21')](handleError(_0xa1986a,null));};exports[_0xa811('0x9d')]=function(_0x44b165,_0x12f5c8){return db[_0xa811('0x60')]['find']({'where':{'id':_0x44b165[_0xa811('0x3f')]['id']}})[_0xa811('0x2c')](handleEntityNotFound(_0x12f5c8,null))[_0xa811('0x2c')](function(_0x24c67a){if(_0x24c67a){return _0x24c67a['addMessage'](_0x44b165[_0xa811('0x32')][_0xa811('0x9e')],_[_0xa811('0x9f')](_0x44b165[_0xa811('0x32')],[_0xa811('0x9e'),'id'])||{});}})['then'](respondWithResult(_0x12f5c8,null))['catch'](handleError(_0x12f5c8,null));};exports[_0xa811('0xa0')]=function(_0x40112b,_0x9e0d14){var _0xd390a6={'raw':![],'where':{}};var _0x111c68={};var _0x5a0287={'count':0x0,'rows':[]};return db[_0xa811('0x48')][_0xa811('0x4e')]({'where':{'id':_0x40112b[_0xa811('0x3f')]['id']}})[_0xa811('0x2c')](handleEntityNotFound(_0x9e0d14,null))[_0xa811('0x2c')](function(_0x12a137){if(_0x12a137){_0x111c68[_0xa811('0x40')]=_[_0xa811('0x41')](db['ChatMessage']['rawAttributes']);_0x111c68[_0xa811('0x3e')]=_['keys'](_0x40112b['query']);_0x111c68['filters']=_[_0xa811('0xa1')](_0x111c68['model'],_0x111c68[_0xa811('0x3e')]);_0xd390a6[_0xa811('0x43')]=_[_0xa811('0xa1')](_0x111c68[_0xa811('0x40')],qs['fields'](_0x40112b[_0xa811('0x3e')]['fields']));_0xd390a6[_0xa811('0x43')]=_0xd390a6['attributes'][_0xa811('0x84')]?_0xd390a6['attributes']:_0x111c68[_0xa811('0x40')];if(!_0x40112b[_0xa811('0x3e')][_0xa811('0xa2')](_0xa811('0xa3'))){_0xd390a6[_0xa811('0x28')]=qs[_0xa811('0x28')](_0x40112b['query'][_0xa811('0x28')]);_0xd390a6[_0xa811('0x26')]=qs[_0xa811('0x26')](_0x40112b[_0xa811('0x3e')][_0xa811('0x26')]);}_0xd390a6[_0xa811('0xa4')]=qs[_0xa811('0xa5')](_0x40112b[_0xa811('0x3e')][_0xa811('0xa5')]);_0xd390a6[_0xa811('0xa6')]=qs[_0xa811('0x42')](_['pick'](_0x40112b['query'],_0x111c68[_0xa811('0x42')]));_0xd390a6[_0xa811('0xa6')][_0xa811('0xa7')]=_0x12a137['id'];if(_0x40112b[_0xa811('0x3e')][_0xa811('0xa8')]){_0xd390a6[_0xa811('0xa6')]=_[_0xa811('0x47')](_0xd390a6[_0xa811('0xa6')],{'$or':_[_0xa811('0x37')](_0xd390a6[_0xa811('0x43')],function(_0x109c0a){var _0x378a8d={};_0x378a8d[_0x109c0a]={'$like':'%'+_0x40112b[_0xa811('0x3e')][_0xa811('0xa8')]+'%'};return _0x378a8d;})});}if(_0x40112b[_0xa811('0x3e')]['$gte']){var _0x4b52c8=_0x40112b['query'][_0xa811('0xa9')]['split'](',');var _0x4c54af={};_0x4c54af[_0x4b52c8[0x0]]={'$gte':moment(_0x4b52c8[0x1])[_0xa811('0x7c')](_0xa811('0xaa'))};_0xd390a6[_0xa811('0xa6')]=_[_0xa811('0x47')](_0xd390a6['where'],_0x4c54af);}_0xd390a6=_[_0xa811('0x47')]({},_0xd390a6,_0x40112b[_0xa811('0xab')]);return db['ChatMessage'][_0xa811('0x29')]({'where':_0xd390a6[_0xa811('0xa6')]})[_0xa811('0x2c')](function(_0xb5d33b){_0x5a0287['count']=_0xb5d33b;if(_0x40112b[_0xa811('0x3e')][_0xa811('0x45')]){_0xd390a6['include']=[{'all':!![]}];}return db['ChatMessage'][_0xa811('0xac')](_0xd390a6);})['then'](function(_0x44062f){_0x5a0287['rows']=_0x44062f;return _0x5a0287;});}})['then'](respondWithFilteredResult(_0x9e0d14,_0xd390a6))[_0xa811('0x21')](handleError(_0x9e0d14,null));};exports[_0xa811('0xad')]=function(_0x3e2a50,_0x5e8a55){var _0x4d5952={'where':{}},_0x36ea92={},_0x497ddd={'count':0x0,'rows':[]};return db[_0xa811('0x48')][_0xa811('0x4e')]({'where':{'id':_0x3e2a50[_0xa811('0x3f')]['id']}})[_0xa811('0x2c')](handleEntityNotFound(_0x5e8a55,null))[_0xa811('0x2c')](function(_0x2cd53a){if(_0x2cd53a){_0x36ea92[_0xa811('0x40')]=_[_0xa811('0x41')](db[_0xa811('0x60')][_0xa811('0x38')]);_0x36ea92[_0xa811('0x3e')]=_[_0xa811('0x41')](_0x3e2a50[_0xa811('0x3e')]);_0x36ea92[_0xa811('0x42')]=_[_0xa811('0xa1')](_0x36ea92[_0xa811('0x40')],_0x36ea92['query']);_0x4d5952[_0xa811('0x43')]=_[_0xa811('0xa1')](_0x36ea92[_0xa811('0x40')],qs[_0xa811('0x44')](_0x3e2a50['query']['fields']));_0x4d5952[_0xa811('0x43')]=_0x4d5952['attributes'][_0xa811('0x84')]?_0x4d5952[_0xa811('0x43')]:_0x36ea92['model'];if(!_0x3e2a50[_0xa811('0x3e')][_0xa811('0xa2')]('nolimit')){_0x4d5952['limit']=qs[_0xa811('0x28')](_0x3e2a50[_0xa811('0x3e')][_0xa811('0x28')]);_0x4d5952[_0xa811('0x26')]=qs[_0xa811('0x26')](_0x3e2a50['query'][_0xa811('0x26')]);}_0x4d5952[_0xa811('0xa4')]=qs[_0xa811('0xa5')](_0x3e2a50['query'][_0xa811('0xa5')]);_0x4d5952[_0xa811('0xa6')]=qs[_0xa811('0x42')](_[_0xa811('0xae')](_0x3e2a50[_0xa811('0x3e')],_0x36ea92['filters']));_0x4d5952[_0xa811('0xa6')]['ChatInteractionId']=_0x2cd53a['id'];if(_0x3e2a50[_0xa811('0x3e')][_0xa811('0xa8')]){_0x4d5952[_0xa811('0xa6')]=_['merge'](_0x4d5952[_0xa811('0xa6')],{'$or':_[_0xa811('0x37')](_0x4d5952[_0xa811('0x43')],function(_0x18bb0c){var _0x2e9d55={};_0x2e9d55[_0x18bb0c]={'$like':'%'+_0x3e2a50[_0xa811('0x3e')][_0xa811('0xa8')]+'%'};return _0x2e9d55;})});}_0x4d5952[_0xa811('0xa6')][_0xa811('0x92')]=![];if(_0x3e2a50[_0xa811('0x3e')]['id']){_0x4d5952[_0xa811('0xa6')]['id']={'$gt':_0x3e2a50['query']['id']};}_0x4d5952=_[_0xa811('0x47')]({},_0x4d5952,_0x3e2a50[_0xa811('0xab')]);return db[_0xa811('0x60')][_0xa811('0x29')]({'where':_0x4d5952[_0xa811('0xa6')]})[_0xa811('0x2c')](function(_0x257284){_0x497ddd[_0xa811('0x29')]=_0x257284;_0x4d5952[_0xa811('0x46')]=[];if(_0x3e2a50[_0xa811('0x3e')]['includeAgent']){_0x4d5952['include']['push']({'model':db[_0xa811('0x81')],'as':_0xa811('0x81'),'attributes':['id','fullname','alias']});}if(_0x3e2a50[_0xa811('0x3e')][_0xa811('0x45')]){_0x4d5952[_0xa811('0x46')]=[{'all':!![]}];}return db[_0xa811('0x60')][_0xa811('0xac')](_0x4d5952);})[_0xa811('0x2c')](function(_0x4c6a78){_0x497ddd[_0xa811('0xaf')]=_0x4c6a78;return _0x497ddd;});}})[_0xa811('0x2c')](respondWithFilteredResult(_0x5e8a55,_0x4d5952))['catch'](handleError(_0x5e8a55,null));};exports['addTags']=function(_0x22fa78,_0x37eb94){return db['ChatInteraction'][_0xa811('0x49')]({'where':{'id':_0x22fa78[_0xa811('0x3f')]['id']}})['then'](handleEntityNotFound(_0x37eb94,null))[_0xa811('0x2c')](function(_0x11c05e){if(_0x11c05e){return _0x11c05e[_0xa811('0xb0')](_0x22fa78[_0xa811('0x32')][_0xa811('0x9e')],_[_0xa811('0x9f')](_0x22fa78[_0xa811('0x32')],['ids','id'])||{})['spread'](function(){return db[_0xa811('0xb1')][_0xa811('0xac')]({'attributes':['id',_0xa811('0x2f'),_0xa811('0xb2')],'where':{'id':_0x22fa78[_0xa811('0x32')]['ids']}});})[_0xa811('0x2c')](function(_0x28d846){socket[_0xa811('0xb3')]('chatInteractionTags:save',{'id':Number(_0x22fa78['params']['id']),'tags':_0x28d846||[]});return{'id':Number(_0x22fa78[_0xa811('0x3f')]['id']),'tags':_0x28d846||[]};});}})[_0xa811('0x2c')](respondWithResult(_0x37eb94,null))[_0xa811('0x21')](handleError(_0x37eb94,null));};exports['removeTags']=function(_0x340129,_0x50919d){return db[_0xa811('0x48')][_0xa811('0x49')]({'where':{'id':_0x340129[_0xa811('0x3f')]['id']}})[_0xa811('0x2c')](handleEntityNotFound(_0x50919d,null))['then'](function(_0x370b19){if(_0x370b19){return _0x370b19[_0xa811('0xb4')](_0x340129[_0xa811('0x3e')]['ids']);}})[_0xa811('0x2c')](respondWithStatusCode(_0x50919d,null))[_0xa811('0x21')](handleError(_0x50919d,null));};exports[_0xa811('0x79')]=function(_0x505aa1,_0x418192){var _0x13800c=moment()['unix']()['toString']();var _0x2edb4e=path[_0xa811('0x75')](config['root'],_0xa811('0xb5'),_0xa811('0xb6'),_0xa811('0xb7'));var _0x59d8f0=path[_0xa811('0x75')](config[_0xa811('0x76')],'server',_0xa811('0xb6'),'attachments');var _0x1c6657=path[_0xa811('0x75')](_0x2edb4e,_0x13800c);var _0x47456d=util[_0xa811('0x7c')](_0xa811('0xb8'),_0x505aa1['params']['id'],_0x13800c);var _0x5ba08b=path[_0xa811('0x75')](_0x2edb4e,_0x47456d);var _0x10ae04=[];_0x10ae04[_0xa811('0xb9')]({'model':db['User'],'as':_0xa811('0x81'),'attributes':['id',_0xa811('0x8e')],'raw':!![]});_0x10ae04['push']({'model':db[_0xa811('0x64')],'as':_0xa811('0x65'),'attributes':['id',_0xa811('0xba'),_0xa811('0xbb')],'raw':!![]});if(_0x505aa1[_0xa811('0x3e')]['attachments']){_0x10ae04['push']({'model':db[_0xa811('0x70')],'as':_0xa811('0x70'),'raw':!![]});}var _0x3c794c=[{'model':db[_0xa811('0x60')],'as':_0xa811('0x80'),'attributes':['id',_0xa811('0x32'),_0xa811('0x90'),'direction','secret',_0xa811('0xbc')],'include':_0x10ae04}];_0x3c794c[_0xa811('0xb9')]({'model':db[_0xa811('0x4f')],'as':'Account','attributes':['id',_0xa811('0x2f')]});_0x3c794c[_0xa811('0xb9')]({'model':db[_0xa811('0x81')],'as':_0xa811('0xbd'),'attributes':['id',_0xa811('0x8e')]});return db[_0xa811('0x48')]['find']({'where':{'id':_0x505aa1[_0xa811('0x3f')]['id']},'include':_0x3c794c})[_0xa811('0x2c')](handleEntityNotFound(_0x418192,null))[_0xa811('0x2c')](function(_0x529642){if(_0x529642){var _0x327cb8=_0x529642[_0xa811('0xbe')]({'plain':!![]});fs[_0xa811('0xbf')](_0x1c6657);var _0xd8e700={'channel':_0xa811('0xc0'),'account':_0x327cb8[_0xa811('0xc1')]['name'],'agent':_0x327cb8[_0xa811('0xbd')]?_0x327cb8[_0xa811('0xbd')][_0xa811('0x8e')]:_0xa811('0xc2'),'createdAt':moment(_0x327cb8['createdAt'])[_0xa811('0x7c')](_0xa811('0xaa'))[_0xa811('0xc3')](),'closedAt':_0x327cb8[_0xa811('0x72')]?moment(_0x327cb8[_0xa811('0xc4')])[_0xa811('0x7c')](_0xa811('0xaa'))[_0xa811('0xc3')]():'','disposition':_0x327cb8[_0xa811('0xc5')],'chatInfo':{'browser':_0x327cb8[_0xa811('0xc6')],'os':_0x327cb8[_0xa811('0xc7')],'referer':_0x327cb8[_0xa811('0xc8')],'customerIp':_0x327cb8[_0xa811('0xc9')],'customerPort':_0x327cb8['customerPort']?_0x327cb8[_0xa811('0xca')]:_0xa811('0xc2')},'messages':_(_0x327cb8[_0xa811('0x80')])[_0xa811('0xcb')]()['filter']({'secret':![]})[_0xa811('0x37')](function(_0x3461ba){if(_0x3461ba[_0xa811('0x70')]){var _0x39e283=path[_0xa811('0x75')](_0x59d8f0,_0x3461ba['Attachment'][_0xa811('0x78')]);if(fs[_0xa811('0xcc')](_0x39e283)){fs[_0xa811('0xcd')](_0x39e283)[_0xa811('0xce')](fs['createWriteStream'](path[_0xa811('0x75')](_0x1c6657,_0x3461ba[_0xa811('0x70')][_0xa811('0x78')])));}}return{'date':moment(_0x3461ba[_0xa811('0x90')])[_0xa811('0x7c')](_0xa811('0xaa'))[_0xa811('0xc3')](),'sender':_0x3461ba[_0xa811('0x91')]==='out'?_0x3461ba['User']?_0x3461ba[_0xa811('0x81')][_0xa811('0x8e')]:'System':_0x3461ba['Contact']['firstName']+(_0x3461ba[_0xa811('0x65')][_0xa811('0xbb')]?'\x20'+_0x3461ba[_0xa811('0x65')][_0xa811('0xbb')]:''),'body':_0x3461ba['Attachment']?_0x3461ba['Attachment']['basename']:_0x3461ba['body'],'direction':_0x3461ba['direction']===_0xa811('0x5f')?'A':'C','secret':_0x3461ba[_0xa811('0x92')],'read':_0x3461ba[_0xa811('0xbc')],'attachment':_0x3461ba[_0xa811('0x70')]};})[_0xa811('0xcf')]()};return 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