server/api/openchannelInteraction/openchannelInteraction.controller.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x31d7=['openchannel_accounts','openchannel_messages','me.OpenchannelInteractionId\x20=\x20i.id','openchannel_interaction_has_tags','it.OpenchannelInteractionId\x20=\x20i.id','t.id\x20=\x20it.TagId','expr','search','parseSearch','conditions','length','find','unreadMessages','`\x20=\x200','having','`\x20>\x200','Contact','operator','$substring','value','MATCH\x20(c.firstName,\x20c.lastName,\x20c.phone,\x20c.mobile,\x20c.fax,\x20c.email)\x20AGAINST\x20(?\x20IN\x20BOOLEAN\x20MODE)','getFullTextValue','c.firstName\x20LIKE\x20?\x20OR\x20c.lastName\x20LIKE\x20?\x20OR\x20c.email\x20LIKE\x20?','ContactId','buildExpression','type','text','start','split','forEach','CONCAT(\x27,\x27,\x20`TagIds`,\x20\x27,\x27)\x20LIKE\x20?','union','User','UserId','compact','isEmpty','OpenchannelAccountId','where','i.OpenchannelAccountId\x20IN\x20?','concat','createdAt','parse','i.createdAt\x20BETWEEN\x20?\x20AND\x20?','\x20IS\x20NULL','\x20=\x20?','read','`unreadMessages`\x20>\x200','isArray','tag','filter','replace','isNumeric','MATCH\x20(me.body)\x20AGAINST\x20(?\x20IN\x20BOOLEAN\x20MODE)','i.from\x20LIKE\x20?','CONCAT(c.firstName,\x20\x27\x20\x27,\x20c.lastName)\x20LIKE\x20?','group','i.id','Sequelize','QueryTypes','SELECT','clone','SUM(me.read\x20=\x200\x20AND\x20me.direction\x20=\x20\x27in\x27)','order','contactName','DESC','t.id\x20IN\x20?','resolve','i.OpenchannelAccountId\x20IS\x20NOT\x20NULL','user','role','getOpenchannelAccounts','i.OpenchannelAccountId\x20IS\x20NULL','agent','toString','count','sequelize','merge','OpenchannelInteraction','a.key','Account.key','a.mandatoryDisposition','Account.mandatoryDisposition','CASE\x20WHEN\x20i.from\x20IS\x20NOT\x20NULL\x20AND\x20i.from\x20<>\x20\x27\x27\x20THEN\x20i.from\x20WHEN\x20(c.firstName\x20IS\x20NOT\x20NULL\x20AND\x20c.firstName\x20<>\x20\x27\x27)\x20OR\x20(c.lastName\x20IS\x20NOT\x20NULL\x20AND\x20c.lastName\x20<>\x20\x27\x27)\x20THEN\x20CONCAT(IFNULL(c.firstName,\x20\x27\x27),\x20\x27\x20\x27,\x20IFNULL(c.lastName,\x20\x27\x27))\x20ELSE\x20\x27Unknown\x27\x20END','i.*','Contact.firstName','Contact.lastName','c.email','Contact.email','c.phone','c.mobile','Contact.mobile','o.fullname','Owner.fullname','o.internal','Owner.internal','GROUP_CONCAT(DISTINCT\x20t.id)','OpenchannelInteractionId','all','rows','show','params','includeAll','include','create','body','update','describe','addMessage','omit','ids','hasOwnProperty','$gte','format','YYYY-MM-DD\x20HH:mm:ss','OpenchannelMessage','findAll','addTags','spread','emit','openchannelInteractionTags:save','removeTags','download','unix','join','root','server','files','tmp','attachments','transcript-%d-%s.zip','fullname','firstName','lastName','Attachment','Messages','direction','secret','OpenchannelAccount','Owner','mkdirSync','10px','%s\x20#%d','Openchannel','YYYY-MM-DD','Account','N.A.','closed','threadId','Public','basename','existsSync','createReadStream','pipe','createWriteStream','renderFile','views','downloadInteraction.html','toFile','transcript-','.pdf','log','unlinkSync','html-pdf','eml-format','rimraf','fast-json-patch','request-promise','moment','mustache','path','sox','lodash','squel','crypto','jsforce','desk.js','to-csv','papaparse','ioredis','../../components/auth/service','../../components/parsers/qs','../../components/parsers/advancedSearch','../../config/logger','api','../../config/utils','../../config/environment','../../config/license/util','../../mysqldb','redis','defaults','localhost','./openchannelInteraction.socket','register','sendStatus','status','end','json','offset','limit','Content-Range','apply','reject','save','destroy','then','error','stack','name','send','Users','map','TagIds','Tags','push','catch','index','rawAttributes','fieldName','model','query','keys','filters','intersection','attributes','fields','sort','pick','field','color','tools_tags','select','u.id','u.fullname','user_has_openchannel_interactions','left_join','u.id\x20=\x20ui.UserId','from','openchannel_interactions','cm_contacts','c.id\x20=\x20i.ContactId\x20AND\x20c.deletedAt\x20IS\x20NULL','users','o.id\x20=\x20i.UserId'];(function(_0xc4ea75,_0x273753){var _0x52ea5e=function(_0x1ee872){while(--_0x1ee872){_0xc4ea75['push'](_0xc4ea75['shift']());}};_0x52ea5e(++_0x273753);}(_0x31d7,0x194));var _0x731d=function(_0x34e52c,_0xee325a){_0x34e52c=_0x34e52c-0x0;var _0x9c1d26=_0x31d7[_0x34e52c];return _0x9c1d26;};'use strict';var pdf=require(_0x731d('0x0'));var emlformat=require(_0x731d('0x1'));var rimraf=require(_0x731d('0x2'));var zipdir=require('zip-dir');var jsonpatch=require(_0x731d('0x3'));var rp=require(_0x731d('0x4'));var moment=require(_0x731d('0x5'));var BPromise=require('bluebird');var Mustache=require(_0x731d('0x6'));var util=require('util');var path=require(_0x731d('0x7'));var sox=require(_0x731d('0x8'));var csv=require('to-csv');var ejs=require('ejs');var fs=require('fs');var _=require(_0x731d('0x9'));var squel=require(_0x731d('0xa'));var crypto=require(_0x731d('0xb'));var jsforce=require(_0x731d('0xc'));var deskjs=require(_0x731d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d[_0x731d('0x39')][_0x731d('0xb5')]){_0x1f2706[_0x731d('0xb6')]=[{'all':!![]}];}_0x1f2706=_[_0x731d('0x9c')]({},_0x1f2706,_0x477a9d['options']);return db[_0x731d('0x9d')]['find'](_0x1f2706)[_0x731d('0x2a')](handleEntityNotFound(_0x46239d,null))[_0x731d('0x2a')](respondWithResult(_0x46239d,null))[_0x731d('0x34')](handleError(_0x46239d,null));};exports[_0x731d('0xb7')]=function(_0x18429b,_0x268e48){return db['OpenchannelInteraction']['create'](_0x18429b[_0x731d('0xb8')],{})[_0x731d('0x2a')](respondWithResult(_0x268e48,0xc9))[_0x731d('0x34')](handleError(_0x268e48,null));};exports[_0x731d('0xb9')]=function(_0x4cd6fe,_0xbb10d7){if(_0x4cd6fe[_0x731d('0xb8')]['id']){delete _0x4cd6fe['body']['id'];}return db[_0x731d('0x9d')][_0x731d('0x5b')]({'where':{'id':_0x4cd6fe['params']['id']}})[_0x731d('0x2a')](handleEntityNotFound(_0xbb10d7,null))[_0x731d('0x2a')](saveUpdates(_0x4cd6fe[_0x731d('0xb8')],null))[_0x731d('0x2a')](respondWithResult(_0xbb10d7,null))['catch'](handleError(_0xbb10d7,null));};exports[_0x731d('0x29')]=function(_0x35770d,_0x482d65){return db[_0x731d('0x9d')][_0x731d('0x5b')]({'where':{'id':_0x35770d[_0x731d('0xb4')]['id']}})[_0x731d('0x2a')](handleEntityNotFound(_0x482d65,null))['then'](removeEntity(_0x482d65,null))[_0x731d('0x34')](handleError(_0x482d65,null));};exports[_0x731d('0xba')]=function(_0x114008,_0x363fcd){return db['OpenchannelInteraction'][_0x731d('0xba')]()[_0x731d('0x2a')](respondWithResult(_0x363fcd,null))[_0x731d('0x34')](handleError(_0x363fcd,null));};exports[_0x731d('0xbb')]=function(_0x417f41,_0x20fbda,_0x6758ce){return db['OpenchannelMessage'][_0x731d('0x5b')]({'where':{'id':_0x417f41[_0x731d('0xb4')]['id']}})['then'](handleEntityNotFound(_0x20fbda,null))['then'](function(_0x4e4879){if(_0x4e4879){return _0x4e4879[_0x731d('0xbb')](_0x417f41[_0x731d('0xb8')]['ids'],_[_0x731d('0xbc')](_0x417f41[_0x731d('0xb8')],[_0x731d('0xbd'),'id'])||{});}})[_0x731d('0x2a')](respondWithResult(_0x20fbda,null))[_0x731d('0x34')](handleError(_0x20fbda,null));};exports['getMessages']=function(_0x261070,_0xec9bf9,_0x4128d7){var _0x3ff3af={'raw':![],'where':{}};var _0x326719={};var _0x160ec1={'count':0x0,'rows':[]};return db[_0x731d('0x9d')]['findOne']({'where':{'id':_0x261070[_0x731d('0xb4')]['id']}})[_0x731d('0x2a')](handleEntityNotFound(_0xec9bf9,null))[_0x731d('0x2a')](function(_0x45e8cf){if(_0x45e8cf){_0x326719[_0x731d('0x38')]=_['keys'](db['OpenchannelMessage'][_0x731d('0x36')]);_0x326719[_0x731d('0x39')]=_[_0x731d('0x3a')](_0x261070[_0x731d('0x39')]);_0x326719[_0x731d('0x3b')]=_['intersection'](_0x326719[_0x731d('0x38')],_0x326719[_0x731d('0x39')]);_0x3ff3af[_0x731d('0x3d')]=_[_0x731d('0x3c')](_0x326719['model'],qs[_0x731d('0x3e')](_0x261070['query'][_0x731d('0x3e')]));_0x3ff3af[_0x731d('0x3d')]=_0x3ff3af['attributes'][_0x731d('0x5a')]?_0x3ff3af[_0x731d('0x3d')]:_0x326719[_0x731d('0x38')];if(!_0x261070[_0x731d('0x39')][_0x731d('0xbe')]('nolimit')){_0x3ff3af['limit']=qs[_0x731d('0x24')](_0x261070[_0x731d('0x39')][_0x731d('0x24')]);_0x3ff3af['offset']=qs[_0x731d('0x23')](_0x261070['query'][_0x731d('0x23')]);}_0x3ff3af['order']=qs['sort'](_0x261070['query'][_0x731d('0x3f')]);_0x3ff3af['where']=qs[_0x731d('0x3b')](_[_0x731d('0x40')](_0x261070[_0x731d('0x39')],_0x326719[_0x731d('0x3b')]));_0x3ff3af[_0x731d('0x75')][_0x731d('0xb0')]=_0x45e8cf['id'];if(_0x261070['query'][_0x731d('0x81')]){_0x3ff3af[_0x731d('0x75')]=_[_0x731d('0x9c')](_0x3ff3af[_0x731d('0x75')],{'$or':_[_0x731d('0x30')](_0x3ff3af[_0x731d('0x3d')],function(_0x502521){var _0x14aee2={};_0x14aee2[_0x502521]={'$like':'%'+_0x261070[_0x731d('0x39')][_0x731d('0x81')]+'%'};return _0x14aee2;})});}if(_0x261070[_0x731d('0x39')][_0x731d('0xbf')]){var _0x48e66a=_0x261070[_0x731d('0x39')][_0x731d('0xbf')][_0x731d('0x6c')](',');var _0x49e955={};_0x49e955[_0x48e66a[0x0]]={'$gte':moment(_0x48e66a[0x1])[_0x731d('0xc0')](_0x731d('0xc1'))};_0x3ff3af[_0x731d('0x75')]=_[_0x731d('0x9c')](_0x3ff3af[_0x731d('0x75')],_0x49e955);}_0x3ff3af=_[_0x731d('0x9c')]({},_0x3ff3af,_0x261070['options']);return db[_0x731d('0xc2')][_0x731d('0x9a')]({'where':_0x3ff3af['where']})['then'](function(_0x3858ee){_0x160ec1[_0x731d('0x9a')]=_0x3858ee;if(_0x261070[_0x731d('0x39')][_0x731d('0xb5')]){_0x3ff3af[_0x731d('0xb6')]=[{'all':!![]}];}return db['OpenchannelMessage'][_0x731d('0xc3')](_0x3ff3af);})['then'](function(_0x5d8db0){_0x160ec1['rows']=_0x5d8db0;return _0x160ec1;});}})[_0x731d('0x2a')](respondWithFilteredResult(_0xec9bf9,_0x3ff3af))[_0x731d('0x34')](handleError(_0xec9bf9,null));};exports[_0x731d('0xc4')]=function(_0x57ca04,_0x4e8896,_0x3364e0){return db[_0x731d('0x9d')][_0x731d('0x5b')]({'where':{'id':_0x57ca04['params']['id']}})['then'](handleEntityNotFound(_0x4e8896,null))[_0x731d('0x2a')](function(_0x8c2b33){if(_0x8c2b33){return _0x8c2b33['setTags'](_0x57ca04['body'][_0x731d('0xbd')],_['omit'](_0x57ca04[_0x731d('0xb8')],[_0x731d('0xbd'),'id'])||{})[_0x731d('0xc5')](function(){return db['Tag'][_0x731d('0xc3')]({'attributes':['id','name',_0x731d('0x42')],'where':{'id':_0x57ca04[_0x731d('0xb8')][_0x731d('0xbd')]}});})[_0x731d('0x2a')](function(_0x2ef451){socket[_0x731d('0xc6')](_0x731d('0xc7'),{'id':Number(_0x57ca04[_0x731d('0xb4')]['id']),'tags':_0x2ef451||[]});return{'id':Number(_0x57ca04[_0x731d('0xb4')]['id']),'tags':_0x2ef451||[]};});}})[_0x731d('0x2a')](respondWithResult(_0x4e8896,null))[_0x731d('0x34')](handleError(_0x4e8896,null));};exports[_0x731d('0xc8')]=function(_0x26ebbc,_0x5382c8,_0x89653f){return db[_0x731d('0x9d')][_0x731d('0x5b')]({'where':{'id':_0x26ebbc[_0x731d('0xb4')]['id']}})['then'](handleEntityNotFound(_0x5382c8,null))[_0x731d('0x2a')](function(_0x48df10){if(_0x48df10){return _0x48df10[_0x731d('0xc8')](_0x26ebbc[_0x731d('0x39')]['ids']);}})[_0x731d('0x2a')](respondWithStatusCode(_0x5382c8,null))[_0x731d('0x34')](handleError(_0x5382c8,null));};exports[_0x731d('0xc9')]=function(_0x23dd3e,_0xac67de){var _0x50ffd7=moment()[_0x731d('0xca')]()[_0x731d('0x99')]();var _0x1fa9d1=path[_0x731d('0xcb')](config[_0x731d('0xcc')],_0x731d('0xcd'),_0x731d('0xce'),_0x731d('0xcf'));var _0x53c346=path[_0x731d('0xcb')](config['root'],_0x731d('0xcd'),'files',_0x731d('0xd0'));var _0x325607=path[_0x731d('0xcb')](_0x1fa9d1,_0x50ffd7);var _0x2451bb=util['format'](_0x731d('0xd1'),_0x23dd3e[_0x731d('0xb4')]['id'],_0x50ffd7);var _0x5915a0=path[_0x731d('0xcb')](_0x1fa9d1,_0x2451bb);var _0x5af296=[];_0x5af296[_0x731d('0x33')]({'model':db[_0x731d('0x70')],'as':_0x731d('0x70'),'attributes':['id',_0x731d('0xd2')],'raw':!![]});_0x5af296[_0x731d('0x33')]({'model':db['CmContact'],'as':'Contact','attributes':['id',_0x731d('0xd3'),_0x731d('0xd4')],'raw':!![]});if(_0x23dd3e[_0x731d('0x39')][_0x731d('0xd0')]){_0x5af296[_0x731d('0x33')]({'model':db[_0x731d('0xd5')],'as':_0x731d('0xd5'),'raw':!![]});}var _0x5facc6=[{'model':db[_0x731d('0xc2')],'as':_0x731d('0xd6'),'attributes':['id','body',_0x731d('0x78'),_0x731d('0xd7'),_0x731d('0xd8'),'read'],'include':_0x5af296}];_0x5facc6[_0x731d('0x33')]({'model':db[_0x731d('0xd9')],'as':'Account','attributes':['id',_0x731d('0x2d')]});_0x5facc6[_0x731d('0x33')]({'model':db['User'],'as':_0x731d('0xda'),'attributes':['id',_0x731d('0xd2')]});return db['OpenchannelInteraction'][_0x731d('0x5b')]({'where':{'id':_0x23dd3e[_0x731d('0xb4')]['id']},'include':_0x5facc6})['then'](handleEntityNotFound(_0xac67de,null))[_0x731d('0x2a')](function(_0x2bdec7){if(_0x2bdec7){var _0x537463=_0x2bdec7['get']({'plain':!![]});fs[_0x731d('0xdb')](_0x325607);var _0x48bc7c={'format':'A4','border':_0x731d('0xdc'),'header':{'height':'40px','contents':{'first':'<div\x20class=\x22header\x22>\x0a\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20<h5>Interaction\x20Transcript</h5>\x0a\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20</div>'}},'footer':{'height':'30px','contents':{'default':util['format']('<hr\x20class=\x22separator\x22/>\x0a\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20<div\x20class=\x22footer\x22>\x0a\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20<div\x20class=\x22left\x22>\x0a\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20<span>%s</span>\x0a\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20</div>\x0a\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20<div\x20class=\x22center\x22>\x0a\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20<span>{{page}}/{{pages}}</span>\x0a\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20</div>\x0a\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20<div\x20class=\x22right\x22>\x0a\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20<span>%s</span>\x0a\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20</div>\x0a\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20</div>',util[_0x731d('0xc0')](_0x731d('0xdd'),_0x731d('0xde'),_0x537463['id']),moment()['format'](_0x731d('0xdf'))['toString']())}}};var _0x14d69a={'channel':_0x731d('0xde'),'account':_0x537463[_0x731d('0xe0')][_0x731d('0x2d')],'agent':_0x537463['Owner']?_0x537463[_0x731d('0xda')]['fullname']:_0x731d('0xe1'),'createdAt':moment(_0x537463[_0x731d('0x78')])[_0x731d('0xc0')](_0x731d('0xc1'))['toString'](),'closedAt':_0x537463[_0x731d('0xe2')]?moment(_0x537463['closedAt'])[_0x731d('0xc0')]('YYYY-MM-DD\x20HH:mm:ss')['toString']():'','disposition':_0x537463['disposition'],'visibility':_0x537463[_0x73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