server/components/realtime/queues.js

   1 // *************************************************************************
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   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
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  18 var _0x2049=['loggedInDb','notInUse','ringing','ringInUse','talking','unavailable','unknown','pTalking','originated','dialActive','startPredictive','startProgressive','erlangCalls','erlangCallToSecond','erlangBusyFactor','dialPredictiveInterval','dialPredictiveIntervalMaxThreshold','dialPredictiveIntervalMinThreshold','predictiveIntervalTotalCalls','predictiveIntervalDroppedCallsTimeout','predictiveIntervalAvgHoldtime','predictiveIntervalAvgTalktime','request','startCase','Queues','error','format','Unable\x20to\x20retrieve\x20RPC\x20%s\x20queues','catch','getRealtimeQueues','voice','inbound','outbound','concat','map','get','paused','waiting','merge','pick','initializeQueues','jayson/promise','client','http','available','loggedIn','busy','inUse','invalid'];(function(_0x4cd80f,_0x3dd6c0){var _0x57b7a4=function(_0x467938){while(--_0x467938){_0x4cd80f['push'](_0x4cd80f['shift']());}};_0x57b7a4(++_0x3dd6c0);}(_0x2049,0x180));var _0x9204=function(_0x30bba0,_0x2f9580){_0x30bba0=_0x30bba0-0x0;var _0x507c27=_0x2049[_0x30bba0];return _0x507c27;};'use strict';var _=require('lodash');var jayson=require(_0x9204('0x0'));var util=require('util');var amiClient=jayson[_0x9204('0x1')]['http']({'port':0x232a});var routingClient=jayson[_0x9204('0x1')][_0x9204('0x2')]({'port':0x232c});var DEFAULT_QUEUE_ATTRIBUTES=[_0x9204('0x3'),_0x9204('0x4'),'paused','waiting'];var VOICE_QUEUE_ATTRIBUTES=[_0x9204('0x5'),_0x9204('0x6'),_0x9204('0x7'),_0x9204('0x8'),_0x9204('0x9'),'onHold',_0x9204('0xa'),_0x9204('0xb'),_0x9204('0xc'),_0x9204('0xd'),_0x9204('0xe')];var OUTBOUND_QUEUE_ATTRIBUTES=[_0x9204('0xf'),_0x9204('0x10'),'message','statusMessage',_0x9204('0x11'),'dialMethod','Trunk',_0x9204('0x12'),_0x9204('0x13'),_0x9204('0x14'),_0x9204('0x15'),'erlangAbandonmentRate',_0x9204('0x16'),_0x9204('0x17'),_0x9204('0x18'),_0x9204('0x19'),'predictiveIntervalAvailable',_0x9204('0x1a'),'predictiveIntervalAnsweredCalls',_0x9204('0x1b'),'predictiveIntervalDroppedCallsCallersExit',_0x9204('0x1c'),_0x9204('0x1d')];function getRealtimeQueues(_0x28e73d,_0x57ca5f){var _0x2785cd=_0x57ca5f==='voice'?amiClient:routingClient;return _0x2785cd[_0x9204('0x1e')](_[_0x9204('0x1f')](_0x57ca5f)+_0x9204('0x20'),_0x28e73d)['then'](function(_0x9e7549){if(_0x9e7549[_0x9204('0x21')])throw new Error(util[_0x9204('0x22')](_0x9204('0x23'),_0x57ca5f));return _0x9e7549['result'];})[_0x9204('0x24')](function(_0x2a885f){throw _0x2a885f;});}exports[_0x9204('0x25')]=getRealtimeQueues;function initializeQueues(_0x4a31b8,_0x1b1578,_0x412063,_0x29e389){var _0x3b6995=DEFAULT_QUEUE_ATTRIBUTES;if(_0x412063===_0x9204('0x26')){if(_0x29e389===_0x9204('0x27')){_0x3b6995=_0x3b6995['concat'](VOICE_QUEUE_ATTRIBUTES);}else if(_0x29e389===_0x9204('0x28')){_0x3b6995=_0x3b6995[_0x9204('0x29')](VOICE_QUEUE_ATTRIBUTES,OUTBOUND_QUEUE_ATTRIBUTES);}}return _0x4a31b8[_0x9204('0x2a')](function(_0x100b61){var _0x37f1fc=_0x100b61[_0x9204('0x2b')]({'plain':!![]});_0x37f1fc[_0x9204('0x2c')]=0x0;_0x37f1fc['loggedInDb']=0x0;_0x37f1fc[_0x9204('0x4')]=0x0;_0x37f1fc[_0x9204('0x3')]=0x0;_0x37f1fc[_0x9204('0x2d')]=0x0;if(_0x412063===_0x9204('0x26')){_0x37f1fc[_0x9204('0xc')]=0x0;_0x37f1fc[_0x9204('0x5')]=0x0;if(_0x29e389==='outbound'){_0x37f1fc[_0x9204('0xf')]=0x0;_0x37f1fc[_0x9204('0x10')]=0x0;}}var _0x494411=_['find'](_0x1b1578,['id',_0x37f1fc['id']]);if(_0x494411){_[_0x9204('0x2e')](_0x37f1fc,_[_0x9204('0x2f')](_0x494411,_0x3b6995));}return _0x37f1fc;});}exports[_0x9204('0x30')]=initializeQueues;