server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x1275=['reason','callback','callbackuniqueid','callbackat','recallme','ContactId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','lodash','moment','milliseconds','diff','seconds','statedesc','Answer','scheduledat','type','campaigntype','queue','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countabandonedretry','countmachineretry','countagentrejectretry','countdropretry','uniqueid','calleridname','name','calleridnum','number','starttime','responsetime','answertime','endtime','YYYY-MM-DD\x20HH:mm:ss','ringtime','membername'];(function(_0x32f9e6,_0x55ed80){var _0x11a5ea=function(_0x1862ab){while(--_0x1862ab){_0x32f9e6['push'](_0x32f9e6['shift']());}};_0x11a5ea(++_0x55ed80);}(_0x1275,0x64));var _0x5127=function(_0x346b4f,_0x381377){_0x346b4f=_0x346b4f-0x0;var _0x196403=_0x1275[_0x346b4f];return _0x196403;};'use strict';var util=require(_0x5127('0x0'));var _=require(_0x5127('0x1'));var moment=require(_0x5127('0x2'));function getSeconds(_0x11b587,_0x475206){var _0x53e6eb=moment(_0x11b587)['milliseconds'](0x0);var _0x4e5a2a=moment(_0x475206)[_0x5127('0x3')](0x0);return _0x53e6eb[_0x5127('0x4')](_0x4e5a2a,_0x5127('0x5'));}function AgentComplete(_0x3f57f5,_0x575826){this['state']=0x4;this[_0x5127('0x6')]=_0x5127('0x7');this[_0x5127('0x8')]=_0x3f57f5[_0x5127('0x8')];this['type']=_0x3f57f5[_0x5127('0x9')];this[_0x5127('0xa')]=_0x3f57f5[_0x5127('0x9')]==='outbound'?_0x5127('0xb'):_0x3f57f5[_0x5127('0x9')];this[_0x5127('0xc')]=_0x3f57f5[_0x5127('0xc')];this[_0x5127('0xd')]=_0x3f57f5['countcongestionretry'];this['countnoanswerretry']=_0x3f57f5[_0x5127('0xe')];this[_0x5127('0xf')]=_0x3f57f5[_0x5127('0xc')]+_0x3f57f5['countcongestionretry']+_0x3f57f5[_0x5127('0xe')]+_0x3f57f5['countnosuchnumberretry']+_0x3f57f5['countdropretry']+_0x3f57f5[_0x5127('0x10')]+_0x3f57f5[_0x5127('0x11')]+_0x3f57f5[_0x5127('0x12')];this['countnosuchnumberretry']=_0x3f57f5['countnosuchnumberretry'];this[_0x5127('0x13')]=_0x3f57f5[_0x5127('0x13')];this[_0x5127('0x10')]=_0x3f57f5['countabandonedretry'];this[_0x5127('0x11')]=_0x3f57f5[_0x5127('0x11')];this['countagentrejectretry']=_0x3f57f5[_0x5127('0x12')];this[_0x5127('0x14')]=_0x575826[_0x5127('0x14')];this[_0x5127('0x15')]=_0x3f57f5[_0x5127('0x16')];this[_0x5127('0x17')]=_0x3f57f5[_0x5127('0x18')];this[_0x5127('0x19')]=_0x3f57f5[_0x5127('0x19')];this[_0x5127('0x1a')]=_0x3f57f5[_0x5127('0x1a')];this[_0x5127('0x1b')]=_0x3f57f5[_0x5127('0x1b')];this[_0x5127('0x1c')]=moment()['format'](_0x5127('0x1d'));this[_0x5127('0x1e')]=getSeconds(_0x3f57f5[_0x5127('0x1a')],_0x3f57f5[_0x5127('0x19')]);this['holdtime']=getSeconds(_0x3f57f5[_0x5127('0x1b')],_0x3f57f5[_0x5127('0x1a')]);this['talktime']=getSeconds(this['endtime'],_0x3f57f5[_0x5127('0x1b')]);this[_0x5127('0xb')]=_0x575826[_0x5127('0xb')];this[_0x5127('0x1f')]=_0x575826[_0x5127('0x1f')];this[_0x5127('0x20')]=_0x575826[_0x5127('0x20')];this[_0x5127('0x21')]=_0x3f57f5[_0x5127('0x21')];this[_0x5127('0x22')]=_0x3f57f5[_0x5127('0x22')];this['callbackat']=_0x3f57f5[_0x5127('0x23')];this['recallme']=_0x3f57f5[_0x5127('0x24')];this[_0x5127('0x25')]=_0x3f57f5['ContactId'];this['ListId']=_0x3f57f5['ListId'];this[_0x5127('0x26')]=_0x3f57f5['UserId'];this['VoiceQueueId']=_0x3f57f5[_0x5127('0x27')];this[_0x5127('0x28')]=_0x3f57f5['CampaignId'];this['originatecalleridnum']=_0x3f57f5[_0x5127('0x29')]||'';this[_0x5127('0x2a')]=_0x3f57f5[_0x5127('0x2a')]||'';}module[_0x5127('0x2b')]=AgentComplete;