server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xa21a=['UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','lodash','moment','milliseconds','diff','state','statedesc','scheduledat','type','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countdropretry','countabandonedretry','countagentrejectretry','countmachineretry','uniqueid','calleridname','name','calleridnum','number','starttime','responsetime','answertime','endtime','format','YYYY-MM-DD\x20HH:mm:ss','ringtime','holdtime','talktime','queue','membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId'];(function(_0x14b232,_0x8fa6cd){var _0x171763=function(_0x25936f){while(--_0x25936f){_0x14b232['push'](_0x14b232['shift']());}};_0x171763(++_0x8fa6cd);}(_0xa21a,0x1d2));var _0xaa21=function(_0x1c7046,_0x62abaf){_0x1c7046=_0x1c7046-0x0;var _0x5167f0=_0xa21a[_0x1c7046];return _0x5167f0;};'use strict';var util=require('util');var _=require(_0xaa21('0x0'));var moment=require(_0xaa21('0x1'));function getSeconds(_0x31d133,_0x268d8e){var _0x96f33b=moment(_0x31d133)[_0xaa21('0x2')](0x0);var _0x4b0549=moment(_0x268d8e)[_0xaa21('0x2')](0x0);return _0x96f33b[_0xaa21('0x3')](_0x4b0549,'seconds');}function AgentComplete(_0x349f73,_0x53b720){this[_0xaa21('0x4')]=0x4;this[_0xaa21('0x5')]='Answer';this[_0xaa21('0x6')]=_0x349f73[_0xaa21('0x6')];this[_0xaa21('0x7')]=_0x349f73[_0xaa21('0x7')];this['campaigntype']=_0x349f73['type']==='outbound'?'queue':_0x349f73['type'];this[_0xaa21('0x8')]=_0x349f73[_0xaa21('0x8')];this[_0xaa21('0x9')]=_0x349f73['countcongestionretry'];this['countnoanswerretry']=_0x349f73[_0xaa21('0xa')];this[_0xaa21('0xb')]=_0x349f73[_0xaa21('0x8')]+_0x349f73['countcongestionretry']+_0x349f73[_0xaa21('0xa')]+_0x349f73[_0xaa21('0xc')]+_0x349f73[_0xaa21('0xd')]+_0x349f73[_0xaa21('0xe')]+_0x349f73['countmachineretry']+_0x349f73[_0xaa21('0xf')];this[_0xaa21('0xc')]=_0x349f73[_0xaa21('0xc')];this[_0xaa21('0xd')]=_0x349f73[_0xaa21('0xd')];this[_0xaa21('0xe')]=_0x349f73[_0xaa21('0xe')];this[_0xaa21('0x10')]=_0x349f73[_0xaa21('0x10')];this[_0xaa21('0xf')]=_0x349f73[_0xaa21('0xf')];this[_0xaa21('0x11')]=_0x53b720['uniqueid'];this[_0xaa21('0x12')]=_0x349f73[_0xaa21('0x13')];this[_0xaa21('0x14')]=_0x349f73[_0xaa21('0x15')];this[_0xaa21('0x16')]=_0x349f73[_0xaa21('0x16')];this['responsetime']=_0x349f73[_0xaa21('0x17')];this[_0xaa21('0x18')]=_0x349f73[_0xaa21('0x18')];this[_0xaa21('0x19')]=moment()[_0xaa21('0x1a')](_0xaa21('0x1b'));this[_0xaa21('0x1c')]=getSeconds(_0x349f73['responsetime'],_0x349f73[_0xaa21('0x16')]);this[_0xaa21('0x1d')]=getSeconds(_0x349f73[_0xaa21('0x18')],_0x349f73[_0xaa21('0x17')]);this[_0xaa21('0x1e')]=getSeconds(this[_0xaa21('0x19')],_0x349f73[_0xaa21('0x18')]);this[_0xaa21('0x1f')]=_0x53b720[_0xaa21('0x1f')];this[_0xaa21('0x20')]=_0x53b720[_0xaa21('0x20')];this[_0xaa21('0x21')]=_0x53b720[_0xaa21('0x21')];this[_0xaa21('0x22')]=_0x349f73[_0xaa21('0x22')];this[_0xaa21('0x23')]=_0x349f73[_0xaa21('0x23')];this[_0xaa21('0x24')]=_0x349f73[_0xaa21('0x24')];this[_0xaa21('0x25')]=_0x349f73[_0xaa21('0x25')];this[_0xaa21('0x26')]=_0x349f73[_0xaa21('0x26')];this[_0xaa21('0x27')]=_0x349f73[_0xaa21('0x27')];this[_0xaa21('0x28')]=_0x349f73['UserId'];this[_0xaa21('0x29')]=_0x349f73[_0xaa21('0x29')];this[_0xaa21('0x2a')]=_0x349f73[_0xaa21('0x2a')];this[_0xaa21('0x2b')]=_0x349f73['originatecalleridnum']||'';this[_0xaa21('0x2c')]=_0x349f73['originatecalleridname']||'';}module[_0xaa21('0x2d')]=AgentComplete;