server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xb805=['countabandonedretry','countmachineretry','uniqueid','calleridname','name','calleridnum','number','responsetime','answertime','endtime','format','YYYY-MM-DD\x20HH:mm:ss','starttime','talktime','membername','reason','callback','callbackuniqueid','callbackat','recallme','ListId','UserId','VoiceQueueId','originatecalleridnum','originatecalleridname','util','lodash','moment','milliseconds','diff','seconds','state','statedesc','Answer','scheduledat','type','campaigntype','outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countdropretry'];(function(_0x14add3,_0x13ce8d){var _0x4a174f=function(_0x2b3ed7){while(--_0x2b3ed7){_0x14add3['push'](_0x14add3['shift']());}};_0x4a174f(++_0x13ce8d);}(_0xb805,0x1db));var _0x5b80=function(_0x5a4f65,_0x4a87ab){_0x5a4f65=_0x5a4f65-0x0;var _0x225de2=_0xb805[_0x5a4f65];return _0x225de2;};'use strict';var util=require(_0x5b80('0x0'));var _=require(_0x5b80('0x1'));var moment=require(_0x5b80('0x2'));function getSeconds(_0x587d6b,_0x50aff9){var _0x563073=moment(_0x587d6b)[_0x5b80('0x3')](0x0);var _0x95d2f8=moment(_0x50aff9)[_0x5b80('0x3')](0x0);return _0x563073[_0x5b80('0x4')](_0x95d2f8,_0x5b80('0x5'));}function AgentComplete(_0x3de278,_0x5daeab){this[_0x5b80('0x6')]=0x4;this[_0x5b80('0x7')]=_0x5b80('0x8');this[_0x5b80('0x9')]=_0x3de278[_0x5b80('0x9')];this[_0x5b80('0xa')]=_0x3de278[_0x5b80('0xa')];this[_0x5b80('0xb')]=_0x3de278[_0x5b80('0xa')]===_0x5b80('0xc')?_0x5b80('0xd'):_0x3de278['type'];this[_0x5b80('0xe')]=_0x3de278['countbusyretry'];this[_0x5b80('0xf')]=_0x3de278[_0x5b80('0xf')];this['countnoanswerretry']=_0x3de278[_0x5b80('0x10')];this[_0x5b80('0x11')]=_0x3de278[_0x5b80('0xe')]+_0x3de278[_0x5b80('0xf')]+_0x3de278['countnoanswerretry']+_0x3de278[_0x5b80('0x12')]+_0x3de278[_0x5b80('0x13')]+_0x3de278[_0x5b80('0x14')]+_0x3de278[_0x5b80('0x15')]+_0x3de278['countagentrejectretry'];this[_0x5b80('0x12')]=_0x3de278[_0x5b80('0x12')];this['countdropretry']=_0x3de278[_0x5b80('0x13')];this[_0x5b80('0x14')]=_0x3de278[_0x5b80('0x14')];this['countmachineretry']=_0x3de278[_0x5b80('0x15')];this['countagentrejectretry']=_0x3de278['countagentrejectretry'];this[_0x5b80('0x16')]=_0x5daeab[_0x5b80('0x16')];this[_0x5b80('0x17')]=_0x3de278[_0x5b80('0x18')];this[_0x5b80('0x19')]=_0x3de278[_0x5b80('0x1a')];this['starttime']=_0x3de278['starttime'];this[_0x5b80('0x1b')]=_0x3de278['responsetime'];this['answertime']=_0x3de278[_0x5b80('0x1c')];this[_0x5b80('0x1d')]=moment()[_0x5b80('0x1e')](_0x5b80('0x1f'));this['ringtime']=getSeconds(_0x3de278[_0x5b80('0x1b')],_0x3de278[_0x5b80('0x20')]);this['holdtime']=getSeconds(_0x3de278[_0x5b80('0x1c')],_0x3de278[_0x5b80('0x1b')]);this[_0x5b80('0x21')]=getSeconds(this[_0x5b80('0x1d')],_0x3de278[_0x5b80('0x1c')]);this[_0x5b80('0xd')]=_0x5daeab[_0x5b80('0xd')];this[_0x5b80('0x22')]=_0x5daeab[_0x5b80('0x22')];this[_0x5b80('0x23')]=_0x5daeab[_0x5b80('0x23')];this[_0x5b80('0x24')]=_0x3de278[_0x5b80('0x24')];this[_0x5b80('0x25')]=_0x3de278['callbackuniqueid'];this['callbackat']=_0x3de278[_0x5b80('0x26')];this[_0x5b80('0x27')]=_0x3de278[_0x5b80('0x27')];this['ContactId']=_0x3de278['ContactId'];this[_0x5b80('0x28')]=_0x3de278[_0x5b80('0x28')];this[_0x5b80('0x29')]=_0x3de278[_0x5b80('0x29')];this['VoiceQueueId']=_0x3de278[_0x5b80('0x2a')];this['CampaignId']=_0x3de278['CampaignId'];this[_0x5b80('0x2b')]=_0x3de278[_0x5b80('0x2b')]||'';this[_0x5b80('0x2c')]=_0x3de278[_0x5b80('0x2c')]||'';}module['exports']=AgentComplete;