server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x0478=['membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','moment','milliseconds','diff','state','Answer','scheduledat','type','outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countdropretry','countabandonedretry','countmachineretry','countagentrejectretry','uniqueid','calleridname','calleridnum','number','starttime','responsetime','answertime','endtime','format','YYYY-MM-DD\x20HH:mm:ss','ringtime','holdtime','talktime'];(function(_0xb5a9db,_0x227fe8){var _0x1d0383=function(_0x99bd5e){while(--_0x99bd5e){_0xb5a9db['push'](_0xb5a9db['shift']());}};_0x1d0383(++_0x227fe8);}(_0x0478,0x122));var _0x8047=function(_0x37b287,_0x2d52a3){_0x37b287=_0x37b287-0x0;var _0xbdf499=_0x0478[_0x37b287];return _0xbdf499;};'use strict';var util=require(_0x8047('0x0'));var _=require('lodash');var moment=require(_0x8047('0x1'));function getSeconds(_0x58c584,_0x3d5d28){var _0x2c5adb=moment(_0x58c584)[_0x8047('0x2')](0x0);var _0x2ed9b3=moment(_0x3d5d28)[_0x8047('0x2')](0x0);return _0x2c5adb[_0x8047('0x3')](_0x2ed9b3,'seconds');}function AgentComplete(_0x3e2c56,_0x3faa3c){this[_0x8047('0x4')]=0x4;this['statedesc']=_0x8047('0x5');this[_0x8047('0x6')]=_0x3e2c56['scheduledat'];this['type']=_0x3e2c56[_0x8047('0x7')];this['campaigntype']=_0x3e2c56[_0x8047('0x7')]===_0x8047('0x8')?_0x8047('0x9'):_0x3e2c56[_0x8047('0x7')];this['countbusyretry']=_0x3e2c56[_0x8047('0xa')];this[_0x8047('0xb')]=_0x3e2c56[_0x8047('0xb')];this['countnoanswerretry']=_0x3e2c56[_0x8047('0xc')];this[_0x8047('0xd')]=_0x3e2c56['countbusyretry']+_0x3e2c56[_0x8047('0xb')]+_0x3e2c56[_0x8047('0xc')]+_0x3e2c56[_0x8047('0xe')]+_0x3e2c56[_0x8047('0xf')]+_0x3e2c56[_0x8047('0x10')]+_0x3e2c56[_0x8047('0x11')]+_0x3e2c56[_0x8047('0x12')];this[_0x8047('0xe')]=_0x3e2c56[_0x8047('0xe')];this['countdropretry']=_0x3e2c56[_0x8047('0xf')];this[_0x8047('0x10')]=_0x3e2c56[_0x8047('0x10')];this[_0x8047('0x11')]=_0x3e2c56[_0x8047('0x11')];this['countagentrejectretry']=_0x3e2c56[_0x8047('0x12')];this[_0x8047('0x13')]=_0x3faa3c['uniqueid'];this[_0x8047('0x14')]=_0x3e2c56['name'];this[_0x8047('0x15')]=_0x3e2c56[_0x8047('0x16')];this[_0x8047('0x17')]=_0x3e2c56[_0x8047('0x17')];this['responsetime']=_0x3e2c56[_0x8047('0x18')];this[_0x8047('0x19')]=_0x3e2c56['answertime'];this[_0x8047('0x1a')]=moment()[_0x8047('0x1b')](_0x8047('0x1c'));this[_0x8047('0x1d')]=getSeconds(_0x3e2c56[_0x8047('0x18')],_0x3e2c56[_0x8047('0x17')]);this[_0x8047('0x1e')]=getSeconds(_0x3e2c56['answertime'],_0x3e2c56[_0x8047('0x18')]);this[_0x8047('0x1f')]=getSeconds(this[_0x8047('0x1a')],_0x3e2c56['answertime']);this[_0x8047('0x9')]=_0x3faa3c[_0x8047('0x9')];this[_0x8047('0x20')]=_0x3faa3c['membername'];this[_0x8047('0x21')]=_0x3faa3c[_0x8047('0x21')];this[_0x8047('0x22')]=_0x3e2c56[_0x8047('0x22')];this[_0x8047('0x23')]=_0x3e2c56[_0x8047('0x23')];this[_0x8047('0x24')]=_0x3e2c56[_0x8047('0x24')];this['recallme']=_0x3e2c56[_0x8047('0x25')];this[_0x8047('0x26')]=_0x3e2c56[_0x8047('0x26')];this['ListId']=_0x3e2c56[_0x8047('0x27')];this[_0x8047('0x28')]=_0x3e2c56['UserId'];this[_0x8047('0x29')]=_0x3e2c56[_0x8047('0x29')];this[_0x8047('0x2a')]=_0x3e2c56[_0x8047('0x2a')];this[_0x8047('0x2b')]=_0x3e2c56['originatecalleridnum']||'';this[_0x8047('0x2c')]=_0x3e2c56['originatecalleridname']||'';}module[_0x8047('0x2d')]=AgentComplete;