server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x1b30=['type','campaigntype','outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countnosuchnumberretry','countdropretry','countabandonedretry','countmachineretry','countagentrejectretry','uniqueid','calleridname','name','number','starttime','responsetime','answertime','endtime','format','YYYY-MM-DD\x20HH:mm:ss','holdtime','talktime','membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','util','lodash','milliseconds','seconds','state','statedesc','Answer','scheduledat'];(function(_0x258a83,_0x797181){var _0x4989b3=function(_0x375669){while(--_0x375669){_0x258a83['push'](_0x258a83['shift']());}};_0x4989b3(++_0x797181);}(_0x1b30,0x1b0));var _0x01b3=function(_0x115d83,_0x1b1024){_0x115d83=_0x115d83-0x0;var _0x2453cc=_0x1b30[_0x115d83];return _0x2453cc;};'use strict';var util=require(_0x01b3('0x0'));var _=require(_0x01b3('0x1'));var moment=require('moment');function getSeconds(_0x11769d,_0x3dc5c8){var _0x30da3a=moment(_0x11769d)[_0x01b3('0x2')](0x0);var _0xf1fce0=moment(_0x3dc5c8)['milliseconds'](0x0);return _0x30da3a['diff'](_0xf1fce0,_0x01b3('0x3'));}function AgentComplete(_0x39d3d1,_0x2f78e1){this[_0x01b3('0x4')]=0x4;this[_0x01b3('0x5')]=_0x01b3('0x6');this['scheduledat']=_0x39d3d1[_0x01b3('0x7')];this[_0x01b3('0x8')]=_0x39d3d1[_0x01b3('0x8')];this[_0x01b3('0x9')]=_0x39d3d1[_0x01b3('0x8')]===_0x01b3('0xa')?_0x01b3('0xb'):_0x39d3d1[_0x01b3('0x8')];this['countbusyretry']=_0x39d3d1[_0x01b3('0xc')];this[_0x01b3('0xd')]=_0x39d3d1['countcongestionretry'];this[_0x01b3('0xe')]=_0x39d3d1[_0x01b3('0xe')];this['countglobal']=_0x39d3d1[_0x01b3('0xc')]+_0x39d3d1[_0x01b3('0xd')]+_0x39d3d1[_0x01b3('0xe')]+_0x39d3d1[_0x01b3('0xf')]+_0x39d3d1[_0x01b3('0x10')]+_0x39d3d1[_0x01b3('0x11')]+_0x39d3d1[_0x01b3('0x12')]+_0x39d3d1['countagentrejectretry'];this[_0x01b3('0xf')]=_0x39d3d1[_0x01b3('0xf')];this['countdropretry']=_0x39d3d1[_0x01b3('0x10')];this['countabandonedretry']=_0x39d3d1['countabandonedretry'];this[_0x01b3('0x12')]=_0x39d3d1[_0x01b3('0x12')];this[_0x01b3('0x13')]=_0x39d3d1[_0x01b3('0x13')];this['uniqueid']=_0x2f78e1[_0x01b3('0x14')];this[_0x01b3('0x15')]=_0x39d3d1[_0x01b3('0x16')];this['calleridnum']=_0x39d3d1[_0x01b3('0x17')];this[_0x01b3('0x18')]=_0x39d3d1[_0x01b3('0x18')];this[_0x01b3('0x19')]=_0x39d3d1[_0x01b3('0x19')];this[_0x01b3('0x1a')]=_0x39d3d1[_0x01b3('0x1a')];this[_0x01b3('0x1b')]=moment()[_0x01b3('0x1c')](_0x01b3('0x1d'));this['ringtime']=getSeconds(_0x39d3d1['responsetime'],_0x39d3d1['starttime']);this[_0x01b3('0x1e')]=getSeconds(_0x39d3d1[_0x01b3('0x1a')],_0x39d3d1[_0x01b3('0x19')]);this[_0x01b3('0x1f')]=getSeconds(this[_0x01b3('0x1b')],_0x39d3d1[_0x01b3('0x1a')]);this['queue']=_0x2f78e1[_0x01b3('0xb')];this[_0x01b3('0x20')]=_0x2f78e1['membername'];this[_0x01b3('0x21')]=_0x2f78e1[_0x01b3('0x21')];this[_0x01b3('0x22')]=_0x39d3d1['callback'];this[_0x01b3('0x23')]=_0x39d3d1[_0x01b3('0x23')];this[_0x01b3('0x24')]=_0x39d3d1[_0x01b3('0x24')];this[_0x01b3('0x25')]=_0x39d3d1[_0x01b3('0x25')];this[_0x01b3('0x26')]=_0x39d3d1['ContactId'];this[_0x01b3('0x27')]=_0x39d3d1[_0x01b3('0x27')];this['UserId']=_0x39d3d1['UserId'];this[_0x01b3('0x28')]=_0x39d3d1['VoiceQueueId'];this[_0x01b3('0x29')]=_0x39d3d1['CampaignId'];this[_0x01b3('0x2a')]=_0x39d3d1[_0x01b3('0x2a')]||'';this[_0x01b3('0x2b')]=_0x39d3d1[_0x01b3('0x2b')]||'';}module['exports']=AgentComplete;