server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x3ccd=['calleridnum','number','starttime','responsetime','answertime','endtime','format','YYYY-MM-DD\x20HH:mm:ss','ringtime','holdtime','talktime','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','lodash','milliseconds','diff','seconds','state','statedesc','Answer','scheduledat','type','outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countdropretry','countmachineretry','countabandonedretry','uniqueid','calleridname'];(function(_0xd5af4d,_0x17060c){var _0x2a7321=function(_0x974d13){while(--_0x974d13){_0xd5af4d['push'](_0xd5af4d['shift']());}};_0x2a7321(++_0x17060c);}(_0x3ccd,0xa2));var _0xd3cc=function(_0x6c29fa,_0x3b1ca6){_0x6c29fa=_0x6c29fa-0x0;var _0x73f67a=_0x3ccd[_0x6c29fa];return _0x73f67a;};'use strict';var util=require(_0xd3cc('0x0'));var _=require(_0xd3cc('0x1'));var moment=require('moment');function getSeconds(_0x1b68d7,_0x2ee7dd){var _0x1848af=moment(_0x1b68d7)['milliseconds'](0x0);var _0x97d63f=moment(_0x2ee7dd)[_0xd3cc('0x2')](0x0);return _0x1848af[_0xd3cc('0x3')](_0x97d63f,_0xd3cc('0x4'));}function AgentComplete(_0x1a1abe,_0x7fa521){this[_0xd3cc('0x5')]=0x4;this[_0xd3cc('0x6')]=_0xd3cc('0x7');this[_0xd3cc('0x8')]=_0x1a1abe[_0xd3cc('0x8')];this['type']=_0x1a1abe['type'];this['campaigntype']=_0x1a1abe[_0xd3cc('0x9')]===_0xd3cc('0xa')?_0xd3cc('0xb'):_0x1a1abe[_0xd3cc('0x9')];this['countbusyretry']=_0x1a1abe[_0xd3cc('0xc')];this['countcongestionretry']=_0x1a1abe[_0xd3cc('0xd')];this['countnoanswerretry']=_0x1a1abe[_0xd3cc('0xe')];this[_0xd3cc('0xf')]=_0x1a1abe[_0xd3cc('0xc')]+_0x1a1abe['countcongestionretry']+_0x1a1abe['countnoanswerretry']+_0x1a1abe[_0xd3cc('0x10')]+_0x1a1abe[_0xd3cc('0x11')]+_0x1a1abe['countabandonedretry']+_0x1a1abe[_0xd3cc('0x12')]+_0x1a1abe['countagentrejectretry'];this[_0xd3cc('0x10')]=_0x1a1abe['countnosuchnumberretry'];this[_0xd3cc('0x11')]=_0x1a1abe[_0xd3cc('0x11')];this[_0xd3cc('0x13')]=_0x1a1abe[_0xd3cc('0x13')];this['countmachineretry']=_0x1a1abe[_0xd3cc('0x12')];this['countagentrejectretry']=_0x1a1abe['countagentrejectretry'];this[_0xd3cc('0x14')]=_0x7fa521[_0xd3cc('0x14')];this[_0xd3cc('0x15')]=_0x1a1abe['name'];this[_0xd3cc('0x16')]=_0x1a1abe[_0xd3cc('0x17')];this[_0xd3cc('0x18')]=_0x1a1abe[_0xd3cc('0x18')];this[_0xd3cc('0x19')]=_0x1a1abe[_0xd3cc('0x19')];this[_0xd3cc('0x1a')]=_0x1a1abe[_0xd3cc('0x1a')];this[_0xd3cc('0x1b')]=moment()[_0xd3cc('0x1c')](_0xd3cc('0x1d'));this[_0xd3cc('0x1e')]=getSeconds(_0x1a1abe['responsetime'],_0x1a1abe[_0xd3cc('0x18')]);this[_0xd3cc('0x1f')]=getSeconds(_0x1a1abe[_0xd3cc('0x1a')],_0x1a1abe[_0xd3cc('0x19')]);this[_0xd3cc('0x20')]=getSeconds(this['endtime'],_0x1a1abe[_0xd3cc('0x1a')]);this[_0xd3cc('0xb')]=_0x7fa521[_0xd3cc('0xb')];this['membername']=_0x7fa521['membername'];this[_0xd3cc('0x21')]=_0x7fa521[_0xd3cc('0x21')];this[_0xd3cc('0x22')]=_0x1a1abe['callback'];this[_0xd3cc('0x23')]=_0x1a1abe['callbackuniqueid'];this['callbackat']=_0x1a1abe[_0xd3cc('0x24')];this['recallme']=_0x1a1abe[_0xd3cc('0x25')];this[_0xd3cc('0x26')]=_0x1a1abe[_0xd3cc('0x26')];this[_0xd3cc('0x27')]=_0x1a1abe[_0xd3cc('0x27')];this['UserId']=_0x1a1abe[_0xd3cc('0x28')];this[_0xd3cc('0x29')]=_0x1a1abe[_0xd3cc('0x29')];this[_0xd3cc('0x2a')]=_0x1a1abe['CampaignId'];this['originatecalleridnum']=_0x1a1abe[_0xd3cc('0x2b')]||'';this[_0xd3cc('0x2c')]=_0x1a1abe[_0xd3cc('0x2c')]||'';}module[_0xd3cc('0x2d')]=AgentComplete;