server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xb3e1=['starttime','responsetime','answertime','endtime','format','YYYY-MM-DD\x20HH:mm:ss','ringtime','membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','originatecalleridnum','originatecalleridname','exports','lodash','moment','milliseconds','seconds','state','statedesc','scheduledat','type','outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countdropretry','countmachineretry','countabandonedretry','countagentrejectretry','uniqueid','calleridname','number'];(function(_0x1e7e97,_0x1ec417){var _0x494436=function(_0x560a72){while(--_0x560a72){_0x1e7e97['push'](_0x1e7e97['shift']());}};_0x494436(++_0x1ec417);}(_0xb3e1,0x13a));var _0x1b3e=function(_0x56a871,_0x18b7fe){_0x56a871=_0x56a871-0x0;var _0x124954=_0xb3e1[_0x56a871];return _0x124954;};'use strict';var util=require('util');var _=require(_0x1b3e('0x0'));var moment=require(_0x1b3e('0x1'));function getSeconds(_0xb26b6c,_0x568732){var _0x4297e6=moment(_0xb26b6c)[_0x1b3e('0x2')](0x0);var _0xfc01ed=moment(_0x568732)['milliseconds'](0x0);return _0x4297e6['diff'](_0xfc01ed,_0x1b3e('0x3'));}function AgentComplete(_0xc255e2,_0x4806f5){this[_0x1b3e('0x4')]=0x4;this[_0x1b3e('0x5')]='Answer';this[_0x1b3e('0x6')]=_0xc255e2[_0x1b3e('0x6')];this[_0x1b3e('0x7')]=_0xc255e2[_0x1b3e('0x7')];this['campaigntype']=_0xc255e2[_0x1b3e('0x7')]===_0x1b3e('0x8')?_0x1b3e('0x9'):_0xc255e2[_0x1b3e('0x7')];this[_0x1b3e('0xa')]=_0xc255e2['countbusyretry'];this[_0x1b3e('0xb')]=_0xc255e2[_0x1b3e('0xb')];this[_0x1b3e('0xc')]=_0xc255e2['countnoanswerretry'];this[_0x1b3e('0xd')]=_0xc255e2[_0x1b3e('0xa')]+_0xc255e2[_0x1b3e('0xb')]+_0xc255e2[_0x1b3e('0xc')]+_0xc255e2[_0x1b3e('0xe')]+_0xc255e2[_0x1b3e('0xf')]+_0xc255e2['countabandonedretry']+_0xc255e2[_0x1b3e('0x10')]+_0xc255e2['countagentrejectretry'];this[_0x1b3e('0xe')]=_0xc255e2[_0x1b3e('0xe')];this[_0x1b3e('0xf')]=_0xc255e2[_0x1b3e('0xf')];this[_0x1b3e('0x11')]=_0xc255e2[_0x1b3e('0x11')];this[_0x1b3e('0x10')]=_0xc255e2['countmachineretry'];this[_0x1b3e('0x12')]=_0xc255e2[_0x1b3e('0x12')];this[_0x1b3e('0x13')]=_0x4806f5[_0x1b3e('0x13')];this[_0x1b3e('0x14')]=_0xc255e2['name'];this['calleridnum']=_0xc255e2[_0x1b3e('0x15')];this[_0x1b3e('0x16')]=_0xc255e2['starttime'];this[_0x1b3e('0x17')]=_0xc255e2[_0x1b3e('0x17')];this[_0x1b3e('0x18')]=_0xc255e2[_0x1b3e('0x18')];this[_0x1b3e('0x19')]=moment()[_0x1b3e('0x1a')](_0x1b3e('0x1b'));this[_0x1b3e('0x1c')]=getSeconds(_0xc255e2[_0x1b3e('0x17')],_0xc255e2[_0x1b3e('0x16')]);this['holdtime']=getSeconds(_0xc255e2[_0x1b3e('0x18')],_0xc255e2[_0x1b3e('0x17')]);this['talktime']=getSeconds(this['endtime'],_0xc255e2[_0x1b3e('0x18')]);this['queue']=_0x4806f5[_0x1b3e('0x9')];this['membername']=_0x4806f5[_0x1b3e('0x1d')];this[_0x1b3e('0x1e')]=_0x4806f5[_0x1b3e('0x1e')];this[_0x1b3e('0x1f')]=_0xc255e2['callback'];this['callbackuniqueid']=_0xc255e2[_0x1b3e('0x20')];this[_0x1b3e('0x21')]=_0xc255e2[_0x1b3e('0x21')];this[_0x1b3e('0x22')]=_0xc255e2[_0x1b3e('0x22')];this[_0x1b3e('0x23')]=_0xc255e2['ContactId'];this[_0x1b3e('0x24')]=_0xc255e2['ListId'];this[_0x1b3e('0x25')]=_0xc255e2[_0x1b3e('0x25')];this['VoiceQueueId']=_0xc255e2[_0x1b3e('0x26')];this['CampaignId']=_0xc255e2['CampaignId'];this[_0x1b3e('0x27')]=_0xc255e2[_0x1b3e('0x27')]||'';this[_0x1b3e('0x28')]=_0xc255e2[_0x1b3e('0x28')]||'';}module[_0x1b3e('0x29')]=AgentComplete;