server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xb687=['originatecalleridnum','originatecalleridname','exports','util','lodash','milliseconds','state','statedesc','Answer','scheduledat','type','campaigntype','outbound','countbusyretry','countcongestionretry','countnoanswerretry','uniqueid','name','calleridnum','number','starttime','responsetime','answertime','endtime','format','ringtime','talktime','queue','membername','reason','callback','callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','CampaignId'];(function(_0x252abf,_0x2d2479){var _0x59095e=function(_0x1f9464){while(--_0x1f9464){_0x252abf['push'](_0x252abf['shift']());}};_0x59095e(++_0x2d2479);}(_0xb687,0x1b0));var _0x7b68=function(_0x1e2fe5,_0x3c8ff7){_0x1e2fe5=_0x1e2fe5-0x0;var _0x32fdb3=_0xb687[_0x1e2fe5];return _0x32fdb3;};'use strict';var util=require(_0x7b68('0x0'));var _=require(_0x7b68('0x1'));var moment=require('moment');function getSeconds(_0x7ee7bf,_0x275c1c){var _0x20506c=moment(_0x7ee7bf)['milliseconds'](0x0);var _0x26b986=moment(_0x275c1c)[_0x7b68('0x2')](0x0);return _0x20506c['diff'](_0x26b986,'seconds');}function AgentComplete(_0x47c282,_0xe4ac08){this[_0x7b68('0x3')]=0x4;this[_0x7b68('0x4')]=_0x7b68('0x5');this[_0x7b68('0x6')]=_0x47c282[_0x7b68('0x6')];this[_0x7b68('0x7')]=_0x47c282['type'];this[_0x7b68('0x8')]=_0x47c282['type']===_0x7b68('0x9')?'queue':_0x47c282['type'];this[_0x7b68('0xa')]=_0x47c282['countbusyretry'];this[_0x7b68('0xb')]=_0x47c282[_0x7b68('0xb')];this[_0x7b68('0xc')]=_0x47c282[_0x7b68('0xc')];this['countglobal']=_0x47c282[_0x7b68('0xa')]+_0x47c282[_0x7b68('0xb')]+_0x47c282[_0x7b68('0xc')];this[_0x7b68('0xd')]=_0xe4ac08[_0x7b68('0xd')];this['calleridname']=_0x47c282[_0x7b68('0xe')];this[_0x7b68('0xf')]=_0x47c282[_0x7b68('0x10')];this[_0x7b68('0x11')]=_0x47c282[_0x7b68('0x11')];this[_0x7b68('0x12')]=_0x47c282[_0x7b68('0x12')];this['answertime']=_0x47c282[_0x7b68('0x13')];this[_0x7b68('0x14')]=moment()[_0x7b68('0x15')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x7b68('0x16')]=getSeconds(_0x47c282[_0x7b68('0x12')],_0x47c282['starttime']);this['holdtime']=getSeconds(_0x47c282['answertime'],_0x47c282[_0x7b68('0x12')]);this[_0x7b68('0x17')]=getSeconds(this[_0x7b68('0x14')],_0x47c282['answertime']);this[_0x7b68('0x18')]=_0xe4ac08[_0x7b68('0x18')];this['membername']=_0xe4ac08[_0x7b68('0x19')];this[_0x7b68('0x1a')]=_0xe4ac08[_0x7b68('0x1a')];this[_0x7b68('0x1b')]=_0x47c282[_0x7b68('0x1b')];this[_0x7b68('0x1c')]=_0x47c282['callbackuniqueid'];this[_0x7b68('0x1d')]=_0x47c282[_0x7b68('0x1d')];this[_0x7b68('0x1e')]=_0x47c282[_0x7b68('0x1e')];this['ContactId']=_0x47c282[_0x7b68('0x1f')];this[_0x7b68('0x20')]=_0x47c282[_0x7b68('0x20')];this[_0x7b68('0x21')]=_0x47c282[_0x7b68('0x21')];this['VoiceQueueId']=_0x47c282[_0x7b68('0x22')];this[_0x7b68('0x23')]=_0x47c282[_0x7b68('0x23')];this[_0x7b68('0x24')]=_0x47c282[_0x7b68('0x24')]||'';this[_0x7b68('0x25')]=_0x47c282[_0x7b68('0x25')]||'';}module[_0x7b68('0x26')]=AgentComplete;