server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xcba2=['callbackuniqueid','callbackat','recallme','ContactId','ListId','UserId','VoiceQueueId','originatecalleridnum','originatecalleridname','exports','util','moment','milliseconds','seconds','state','statedesc','scheduledat','type','campaigntype','queue','countbusyretry','countcongestionretry','countnoanswerretry','countnosuchnumberretry','countdropretry','countabandonedretry','countmachineretry','countagentrejectretry','uniqueid','calleridname','name','calleridnum','number','starttime','responsetime','answertime','endtime','format','YYYY-MM-DD\x20HH:mm:ss','ringtime','holdtime','talktime','membername','reason','callback'];(function(_0x38ed44,_0x23c2c4){var _0x7712a3=function(_0x1fd531){while(--_0x1fd531){_0x38ed44['push'](_0x38ed44['shift']());}};_0x7712a3(++_0x23c2c4);}(_0xcba2,0x118));var _0x2cba=function(_0x4f8ae6,_0x1139e0){_0x4f8ae6=_0x4f8ae6-0x0;var _0x19fb90=_0xcba2[_0x4f8ae6];return _0x19fb90;};'use strict';var util=require(_0x2cba('0x0'));var _=require('lodash');var moment=require(_0x2cba('0x1'));function getSeconds(_0x467caa,_0x552269){var _0x373a43=moment(_0x467caa)[_0x2cba('0x2')](0x0);var _0x465b80=moment(_0x552269)[_0x2cba('0x2')](0x0);return _0x373a43['diff'](_0x465b80,_0x2cba('0x3'));}function AgentComplete(_0x5d3f16,_0x5145bc){this[_0x2cba('0x4')]=0x4;this[_0x2cba('0x5')]='Answer';this[_0x2cba('0x6')]=_0x5d3f16[_0x2cba('0x6')];this[_0x2cba('0x7')]=_0x5d3f16[_0x2cba('0x7')];this[_0x2cba('0x8')]=_0x5d3f16[_0x2cba('0x7')]==='outbound'?_0x2cba('0x9'):_0x5d3f16[_0x2cba('0x7')];this['countbusyretry']=_0x5d3f16[_0x2cba('0xa')];this[_0x2cba('0xb')]=_0x5d3f16['countcongestionretry'];this[_0x2cba('0xc')]=_0x5d3f16[_0x2cba('0xc')];this['countglobal']=_0x5d3f16[_0x2cba('0xa')]+_0x5d3f16['countcongestionretry']+_0x5d3f16[_0x2cba('0xc')]+_0x5d3f16[_0x2cba('0xd')]+_0x5d3f16[_0x2cba('0xe')]+_0x5d3f16[_0x2cba('0xf')]+_0x5d3f16[_0x2cba('0x10')]+_0x5d3f16[_0x2cba('0x11')];this[_0x2cba('0xd')]=_0x5d3f16[_0x2cba('0xd')];this['countdropretry']=_0x5d3f16[_0x2cba('0xe')];this[_0x2cba('0xf')]=_0x5d3f16[_0x2cba('0xf')];this[_0x2cba('0x10')]=_0x5d3f16[_0x2cba('0x10')];this[_0x2cba('0x11')]=_0x5d3f16['countagentrejectretry'];this[_0x2cba('0x12')]=_0x5145bc['uniqueid'];this[_0x2cba('0x13')]=_0x5d3f16[_0x2cba('0x14')];this[_0x2cba('0x15')]=_0x5d3f16[_0x2cba('0x16')];this[_0x2cba('0x17')]=_0x5d3f16[_0x2cba('0x17')];this[_0x2cba('0x18')]=_0x5d3f16[_0x2cba('0x18')];this[_0x2cba('0x19')]=_0x5d3f16[_0x2cba('0x19')];this[_0x2cba('0x1a')]=moment()[_0x2cba('0x1b')](_0x2cba('0x1c'));this[_0x2cba('0x1d')]=getSeconds(_0x5d3f16[_0x2cba('0x18')],_0x5d3f16[_0x2cba('0x17')]);this[_0x2cba('0x1e')]=getSeconds(_0x5d3f16[_0x2cba('0x19')],_0x5d3f16[_0x2cba('0x18')]);this[_0x2cba('0x1f')]=getSeconds(this[_0x2cba('0x1a')],_0x5d3f16[_0x2cba('0x19')]);this['queue']=_0x5145bc[_0x2cba('0x9')];this[_0x2cba('0x20')]=_0x5145bc[_0x2cba('0x20')];this[_0x2cba('0x21')]=_0x5145bc[_0x2cba('0x21')];this['callback']=_0x5d3f16[_0x2cba('0x22')];this[_0x2cba('0x23')]=_0x5d3f16[_0x2cba('0x23')];this[_0x2cba('0x24')]=_0x5d3f16[_0x2cba('0x24')];this[_0x2cba('0x25')]=_0x5d3f16[_0x2cba('0x25')];this[_0x2cba('0x26')]=_0x5d3f16[_0x2cba('0x26')];this[_0x2cba('0x27')]=_0x5d3f16[_0x2cba('0x27')];this[_0x2cba('0x28')]=_0x5d3f16['UserId'];this['VoiceQueueId']=_0x5d3f16[_0x2cba('0x29')];this['CampaignId']=_0x5d3f16['CampaignId'];this[_0x2cba('0x2a')]=_0x5d3f16[_0x2cba('0x2a')]||'';this[_0x2cba('0x2b')]=_0x5d3f16[_0x2cba('0x2b')]||'';}module[_0x2cba('0x2c')]=AgentComplete;