server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xfd01=['ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','util','lodash','milliseconds','seconds','state','statedesc','Answer','scheduledat','type','campaigntype','outbound','queue','countbusyretry','countcongestionretry','countnoanswerretry','countnosuchnumberretry','countdropretry','countabandonedretry','countagentrejectretry','countmachineretry','uniqueid','calleridname','name','number','starttime','responsetime','answertime','endtime','format','YYYY-MM-DD\x20HH:mm:ss','ringtime','holdtime','membername','reason','callbackuniqueid','callbackat','recallme','ContactId'];(function(_0x277985,_0x4c1c1b){var _0x41f043=function(_0x1af7d5){while(--_0x1af7d5){_0x277985['push'](_0x277985['shift']());}};_0x41f043(++_0x4c1c1b);}(_0xfd01,0x115));var _0x1fd0=function(_0x841437,_0x1cc9ae){_0x841437=_0x841437-0x0;var _0x307e3e=_0xfd01[_0x841437];return _0x307e3e;};'use strict';var util=require(_0x1fd0('0x0'));var _=require(_0x1fd0('0x1'));var moment=require('moment');function getSeconds(_0x3b1e21,_0x244214){var _0x30d0cf=moment(_0x3b1e21)[_0x1fd0('0x2')](0x0);var _0x44e712=moment(_0x244214)[_0x1fd0('0x2')](0x0);return _0x30d0cf['diff'](_0x44e712,_0x1fd0('0x3'));}function AgentComplete(_0x385a17,_0x4fc531){this[_0x1fd0('0x4')]=0x4;this[_0x1fd0('0x5')]=_0x1fd0('0x6');this[_0x1fd0('0x7')]=_0x385a17['scheduledat'];this[_0x1fd0('0x8')]=_0x385a17[_0x1fd0('0x8')];this[_0x1fd0('0x9')]=_0x385a17[_0x1fd0('0x8')]===_0x1fd0('0xa')?_0x1fd0('0xb'):_0x385a17[_0x1fd0('0x8')];this[_0x1fd0('0xc')]=_0x385a17[_0x1fd0('0xc')];this[_0x1fd0('0xd')]=_0x385a17['countcongestionretry'];this['countnoanswerretry']=_0x385a17[_0x1fd0('0xe')];this['countglobal']=_0x385a17[_0x1fd0('0xc')]+_0x385a17[_0x1fd0('0xd')]+_0x385a17[_0x1fd0('0xe')]+_0x385a17[_0x1fd0('0xf')]+_0x385a17[_0x1fd0('0x10')]+_0x385a17[_0x1fd0('0x11')]+_0x385a17['countmachineretry']+_0x385a17[_0x1fd0('0x12')];this[_0x1fd0('0xf')]=_0x385a17[_0x1fd0('0xf')];this[_0x1fd0('0x10')]=_0x385a17[_0x1fd0('0x10')];this[_0x1fd0('0x11')]=_0x385a17[_0x1fd0('0x11')];this[_0x1fd0('0x13')]=_0x385a17['countmachineretry'];this[_0x1fd0('0x12')]=_0x385a17[_0x1fd0('0x12')];this[_0x1fd0('0x14')]=_0x4fc531[_0x1fd0('0x14')];this[_0x1fd0('0x15')]=_0x385a17[_0x1fd0('0x16')];this['calleridnum']=_0x385a17[_0x1fd0('0x17')];this[_0x1fd0('0x18')]=_0x385a17[_0x1fd0('0x18')];this[_0x1fd0('0x19')]=_0x385a17['responsetime'];this[_0x1fd0('0x1a')]=_0x385a17[_0x1fd0('0x1a')];this[_0x1fd0('0x1b')]=moment()[_0x1fd0('0x1c')](_0x1fd0('0x1d'));this[_0x1fd0('0x1e')]=getSeconds(_0x385a17[_0x1fd0('0x19')],_0x385a17[_0x1fd0('0x18')]);this[_0x1fd0('0x1f')]=getSeconds(_0x385a17[_0x1fd0('0x1a')],_0x385a17[_0x1fd0('0x19')]);this['talktime']=getSeconds(this['endtime'],_0x385a17[_0x1fd0('0x1a')]);this[_0x1fd0('0xb')]=_0x4fc531[_0x1fd0('0xb')];this[_0x1fd0('0x20')]=_0x4fc531['membername'];this['reason']=_0x4fc531[_0x1fd0('0x21')];this['callback']=_0x385a17['callback'];this[_0x1fd0('0x22')]=_0x385a17[_0x1fd0('0x22')];this[_0x1fd0('0x23')]=_0x385a17[_0x1fd0('0x23')];this[_0x1fd0('0x24')]=_0x385a17['recallme'];this[_0x1fd0('0x25')]=_0x385a17[_0x1fd0('0x25')];this[_0x1fd0('0x26')]=_0x385a17[_0x1fd0('0x26')];this[_0x1fd0('0x27')]=_0x385a17[_0x1fd0('0x27')];this[_0x1fd0('0x28')]=_0x385a17[_0x1fd0('0x28')];this['CampaignId']=_0x385a17[_0x1fd0('0x29')];this[_0x1fd0('0x2a')]=_0x385a17['originatecalleridnum']||'';this[_0x1fd0('0x2b')]=_0x385a17['originatecalleridname']||'';}module[_0x1fd0('0x2c')]=AgentComplete;