server/services/ami/dialer/agentComplete.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x91b1=['countbusyretry','countcongestionretry','countnoanswerretry','countglobal','countnosuchnumberretry','countdropretry','countmachineretry','countagentrejectretry','countabandonedretry','uniqueid','calleridname','name','calleridnum','number','starttime','responsetime','answertime','endtime','YYYY-MM-DD\x20HH:mm:ss','ringtime','holdtime','queue','membername','reason','callback','callbackuniqueid','callbackat','ContactId','ListId','UserId','VoiceQueueId','CampaignId','originatecalleridnum','originatecalleridname','exports','lodash','moment','milliseconds','diff','seconds','state','statedesc','Answer','scheduledat','type','campaigntype','outbound'];(function(_0x2fa27c,_0x5092fc){var _0x1eda6c=function(_0x1c2ddc){while(--_0x1c2ddc){_0x2fa27c['push'](_0x2fa27c['shift']());}};_0x1eda6c(++_0x5092fc);}(_0x91b1,0x13d));var _0x191b=function(_0x516ffb,_0x5b5b42){_0x516ffb=_0x516ffb-0x0;var _0x319667=_0x91b1[_0x516ffb];return _0x319667;};'use strict';var util=require('util');var _=require(_0x191b('0x0'));var moment=require(_0x191b('0x1'));function getSeconds(_0x367c5d,_0x3f10e3){var _0x1802d7=moment(_0x367c5d)[_0x191b('0x2')](0x0);var _0x30886f=moment(_0x3f10e3)['milliseconds'](0x0);return _0x1802d7[_0x191b('0x3')](_0x30886f,_0x191b('0x4'));}function AgentComplete(_0x11d20b,_0x21f9c1){this[_0x191b('0x5')]=0x4;this[_0x191b('0x6')]=_0x191b('0x7');this[_0x191b('0x8')]=_0x11d20b['scheduledat'];this[_0x191b('0x9')]=_0x11d20b[_0x191b('0x9')];this[_0x191b('0xa')]=_0x11d20b[_0x191b('0x9')]===_0x191b('0xb')?'queue':_0x11d20b[_0x191b('0x9')];this[_0x191b('0xc')]=_0x11d20b['countbusyretry'];this[_0x191b('0xd')]=_0x11d20b[_0x191b('0xd')];this['countnoanswerretry']=_0x11d20b[_0x191b('0xe')];this[_0x191b('0xf')]=_0x11d20b[_0x191b('0xc')]+_0x11d20b['countcongestionretry']+_0x11d20b[_0x191b('0xe')]+_0x11d20b[_0x191b('0x10')]+_0x11d20b[_0x191b('0x11')]+_0x11d20b['countabandonedretry']+_0x11d20b[_0x191b('0x12')]+_0x11d20b[_0x191b('0x13')];this[_0x191b('0x10')]=_0x11d20b[_0x191b('0x10')];this[_0x191b('0x11')]=_0x11d20b[_0x191b('0x11')];this[_0x191b('0x14')]=_0x11d20b[_0x191b('0x14')];this[_0x191b('0x12')]=_0x11d20b[_0x191b('0x12')];this[_0x191b('0x13')]=_0x11d20b[_0x191b('0x13')];this[_0x191b('0x15')]=_0x21f9c1[_0x191b('0x15')];this[_0x191b('0x16')]=_0x11d20b[_0x191b('0x17')];this[_0x191b('0x18')]=_0x11d20b[_0x191b('0x19')];this[_0x191b('0x1a')]=_0x11d20b['starttime'];this['responsetime']=_0x11d20b[_0x191b('0x1b')];this[_0x191b('0x1c')]=_0x11d20b['answertime'];this[_0x191b('0x1d')]=moment()['format'](_0x191b('0x1e'));this[_0x191b('0x1f')]=getSeconds(_0x11d20b[_0x191b('0x1b')],_0x11d20b['starttime']);this[_0x191b('0x20')]=getSeconds(_0x11d20b[_0x191b('0x1c')],_0x11d20b[_0x191b('0x1b')]);this['talktime']=getSeconds(this[_0x191b('0x1d')],_0x11d20b['answertime']);this[_0x191b('0x21')]=_0x21f9c1[_0x191b('0x21')];this[_0x191b('0x22')]=_0x21f9c1['membername'];this[_0x191b('0x23')]=_0x21f9c1[_0x191b('0x23')];this[_0x191b('0x24')]=_0x11d20b[_0x191b('0x24')];this['callbackuniqueid']=_0x11d20b[_0x191b('0x25')];this[_0x191b('0x26')]=_0x11d20b['callbackat'];this['recallme']=_0x11d20b['recallme'];this[_0x191b('0x27')]=_0x11d20b[_0x191b('0x27')];this[_0x191b('0x28')]=_0x11d20b[_0x191b('0x28')];this[_0x191b('0x29')]=_0x11d20b[_0x191b('0x29')];this[_0x191b('0x2a')]=_0x11d20b['VoiceQueueId'];this[_0x191b('0x2b')]=_0x11d20b[_0x191b('0x2b')];this[_0x191b('0x2c')]=_0x11d20b[_0x191b('0x2c')]||'';this['originatecalleridname']=_0x11d20b[_0x191b('0x2d')]||'';}module[_0x191b('0x2e')]=AgentComplete;