[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
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_0x330dae=function(_0x28da4a){while(--_0x28da4a){_0x1b92d7['push'](_0x1b92d7['shift']());}};_0x330dae(++_0x30b5cb);}(_0xa68c,0x187));var _0xca68=function(_0x2b10c6,_0x185590){_0x2b10c6=_0x2b10c6-0x0;var _0x3789d2=_0xa68c[_0x2b10c6];return _0x3789d2;};'use strict';var util=require(_0xca68('0x0'));var _=require(_0xca68('0x1'));var BPromise=require(_0xca68('0x2'));var uuid=require(_0xca68('0x3'));var moment=require(_0xca68('0x4'));var rr=require('rr');var md5=require(_0xca68('0x5'));var Redis=require(_0xca68('0x6'));var ut=require(_0xca68('0x7'));var config=require(_0xca68('0x8'));var logger=require('../../../config/logger')('dialer');var loggerBooked=require(_0xca68('0x9'))('booked');var loggerPredictive=require(_0xca68('0x9'))(_0xca68('0xa'));var loggerPredictiveCalls=require(_0xca68('0x9'))(_0xca68('0xb'));var loggerSyncQueueSummary=require(_0xca68('0x9'))(_0xca68('0xc'));var ami=require(_0xca68('0xd'));config[_0xca68('0xe')]=_[_0xca68('0xf')](config[_0xca68('0xe')],{'host':_0xca68('0x10'),'port':0x18eb});var io=require(_0xca68('0x11'))(new Redis(config[_0xca68('0xe')]));var cmHopper=require('../rpc/cmHopper');var cmHopperHistory=require('../rpc/cmHopperHistory');var cmHopperFinal=require(_0xca68('0x12'));var cmHopperAdditionalPhone=require(_0xca68('0x13'));var cmHopperBlack=require(_0xca68('0x14'));var voiceQueueRt=require(_0xca68('0x15'));var RpcSetting=require(_0xca68('0x16'));var Action=require(_0xca68('0x17'));var History=require('./history');var Final=require(_0xca68('0x18'));var AgentComplete=require(_0xca68('0x19'));var QueueCallerAbandon=require(_0xca68('0x1a'));var Hangup=require('./hangup');var ipAgi=process[_0xca68('0x1b')]['XCALLY_IP_AGI']||_0xca68('0x1c');var strategy={'rrmemory':_0xca68('0x1d'),'roundrobin':'roundrobin'};var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence['prototype'][_0xca68('0x1e')]=function(_0x252712){this[_0xca68('0x1f')]=this[_0xca68('0x1f')]?this[_0xca68('0x1f')][_0xca68('0x20')](_0x252712):_0x252712();};function Dialer(_0x44a9dc,_0x3fda43){this[_0xca68('0x21')]=new Sequence();this[_0xca68('0x22')]=_0x3fda43;this[_0xca68('0x23')]=_0x44a9dc[_0xca68('0x23')];this[_0xca68('0x24')]=_0x44a9dc[_0xca68('0x24')];this[_0xca68('0x25')]=_0x44a9dc[_0xca68('0x25')];this['trunks']=_0x44a9dc[_0xca68('0x26')];this['maxNumberOriginate']=config[_0xca68('0x27')]||0x2;this[_0xca68('0x28')]={};this[_0xca68('0x29')]={};this['contactsId']={};this['uniqueId']={};this['optionPredictive']={};this[_0xca68('0x2a')]={};this[_0xca68('0x2b')]={};this[_0xca68('0x2c')]={};this[_0xca68('0x2d')]={};this[_0xca68('0x2e')]={};ami['on'](_0xca68('0x2f'),this[_0xca68('0x30')]['bind'](this));ami['on'](_0xca68('0x31'),this[_0xca68('0x32')][_0xca68('0x33')](this));ami['on']('originateresponse',this['syncOriginateResponse'][_0xca68('0x33')](this));ami['on']('agentcomplete',this['syncAgentComplete'][_0xca68('0x33')](this));ami['on']('custom:queuesummary',this[_0xca68('0xc')][_0xca68('0x33')](this));ami['on'](_0xca68('0x34'),this['syncQueueSummaryComplete'][_0xca68('0x33')](this));ami['on'](_0xca68('0x35'),this[_0xca68('0x36')][_0xca68('0x33')](this));ami['on'](_0xca68('0x37'),this[_0xca68('0x38')][_0xca68('0x33')](this));ami['on'](_0xca68('0x39'),this['syncVarSet']['bind'](this));ami['on'](_0xca68('0x3a'),this['syncQueueMember'][_0xca68('0x33')](this));ami['on'](_0xca68('0x3b'),this[_0xca68('0x3c')][_0xca68('0x33')](this));this[_0xca68('0x3d')]();this[_0xca68('0x3e')]();RpcSetting[_0xca68('0x3f')]()['then'](function(_0xb32707){previewRecallmeReminderInterval=_0xb32707[_0xca68('0x40')];});}function isNotNull(_0x264e34){return _0x264e34!==null&&!_[_0xca68('0x41')](_0x264e34);}function checkIsLoggedIn(_0x42fc47,_0x1383dc){return function(){if(_0x1383dc<=0x0){_0x42fc47[_0xca68('0x42')]='AGENTS_NOT_LOGGED';throw _0x42fc47['name']+_0xca68('0x43');}};}function isActive(_0x3cdbd3){return _0x3cdbd3;}function checkIsActive(_0x5233d7,_0xc4012c){return function(){if(!isActive(_0xc4012c)){_0x5233d7[_0xca68('0x42')]='NOT_ACTIVE';throw _0x5233d7['name']+_0xca68('0x44');}};}function checkInterval(_0x415246){return function(){if(!isNotNull(_0x415246[_0xca68('0x45')])){_0x415246[_0xca68('0x42')]=_0xca68('0x46');throw _0x415246[_0xca68('0x47')]+_0xca68('0x48');}if(!isNotNull(_0x415246[_0xca68('0x45')][_0xca68('0x49')])){_0x415246[_0xca68('0x42')]=_0xca68('0x46');throw _0x415246['name']+_0xca68('0x48');}if(!isNotNull(_[_0xca68('0x4a')](_0x415246[_0xca68('0x45')][_0xca68('0x49')]))){_0x415246[_0xca68('0x42')]=_0xca68('0x46');throw _0x415246['name']+_0xca68('0x48');}};}function msgResponse(_0x66c053,_0x489e99,_0x56ac2d){return{'action':_0x66c053,'response':_0x489e99,'message':_0x56ac2d,'stack':_0x56ac2d};}function myreject(_0x532807){return function(_0x2bde21){return _0x532807(msgResponse(_0xca68('0x4b'),'Error',JSON[_0xca68('0x4c')](_0x2bde21)));};}function getSeconds(_0x3d3333,_0x70e5ad){var _0x1a8cd9=moment(_0x3d3333)[_0xca68('0x4d')](0x0);var _0x4ab21e=moment(_0x70e5ad)[_0xca68('0x4d')](0x0);return _0x1a8cd9[_0xca68('0x4e')](_0x4ab21e,'seconds');}function emit(_0x1f5f89,_0x1ef265,_0x3fd9dd){io['to'](_0x1f5f89)[_0xca68('0x4f')](_0x1ef265,_0x3fd9dd);}function emitVoiceQueueSummary(_0xc49648){if(_0xc49648[_0xca68('0x50')]==='outbound'){var _0x4ba804={'id':_0xc49648['id'],'name':_0xc49648['name'],'strategy':_0xc49648[_0xca68('0x51')],'answered':_0xc49648['answered'],'available':_0xc49648[_0xca68('0x52')],'loggedIn':_0xc49648[_0xca68('0x53')],'pTalking':_0xc49648['pTalking'],'sumBillable':_0xc49648[_0xca68('0x54')],'sumDuration':_0xc49648[_0xca68('0x55')],'sumHoldTime':_0xc49648[_0xca68('0x56')]||0x0,'talking':_0xc49648[_0xca68('0x57')],'total':_0xc49648[_0xca68('0x58')],'type':_0xc49648[_0xca68('0x50')],'unmanaged':_0xc49648[_0xca68('0x59')],'abandoned':_0xc49648['abandoned'],'waiting':_0xc49648['waiting'],'loggedInDb':_0xc49648[_0xca68('0x5a')],'dialActive':_0xc49648[_0xca68('0x5b')],'dialMethod':_0xc49648[_0xca68('0x5c')],'dialOriginateCallerIdName':_0xc49648[_0xca68('0x5d')],'dialOriginateCallerIdNumber':_0xc49648[_0xca68('0x5e')],'dialOriginateTimeout':_0xc49648[_0xca68('0x5f')],'dialPrefix':_0xc49648['dialPrefix'],'outboundAnswerAgiCallsDay':_0xc49648[_0xca68('0x60')],'outboundAnswerCallsDay':_0xc49648[_0xca68('0x61')],'outboundBlacklistCallsDay':_0xc49648[_0xca68('0x62')],'outboundBusyCallsDay':_0xc49648['outboundBusyCallsDay'],'outboundCongestionCallsDay':_0xc49648[_0xca68('0x63')],'outboundDropCallsDayACS':_0xc49648[_0xca68('0x64')],'outboundDropCallsDayCallersExit':_0xc49648[_0xca68('0x65')],'outboundDropCallsDayTimeout':_0xc49648[_0xca68('0x66')],'outboundNoAnswerCallsDay':_0xc49648[_0xca68('0x67')],'outboundNoSuchCallsDay':_0xc49648[_0xca68('0x68')],'outboundOriginateFailureCallsDay':_0xc49648['outboundOriginateFailureCallsDay'],'outboundReCallsDay':_0xc49648[_0xca68('0x69')],'outboundRejectCallsDay':_0xc49648['outboundRejectCallsDay'],'outboundUnknownCallsDay':_0xc49648[_0xca68('0x6a')],'predictiveIntervalAnsweredCalls':_0xc49648['predictiveIntervalAnsweredCalls'],'predictiveIntervalAvgHoldtime':_0xc49648[_0xca68('0x6b')],'predictiveIntervalAvgTalktime':_0xc49648[_0xca68('0x6c')],'predictiveIntervalDroppedCallsCallersExit':_0xc49648[_0xca68('0x6d')],'predictiveIntervalDroppedCallsTimeout':_0xc49648['predictiveIntervalDroppedCallsTimeout'],'predictiveIntervalErlangCalls':_0xc49648[_0xca68('0x6e')],'predictiveIntervalErlangCallsDroppedCalls':_0xc49648[_0xca68('0x6f')],'predictiveIntervalHitRate':_0xc49648[_0xca68('0x70')],'predictiveIntervalMultiplicativeFactor':_0xc49648['predictiveIntervalMultiplicativeFactor'],'predictiveIntervalPauses':_0xc49648[_0xca68('0x71')],'predictiveIntervalAvailable':_0xc49648[_0xca68('0x72')],'predictiveIntervalTotalCalls':_0xc49648['predictiveIntervalTotalCalls'],'message':_0xc49648['message'],'originated':_0xc49648['originated'],'erlangCalls':_0xc49648['erlangCalls'],'erlangCallToSecond':_0xc49648[_0xca68('0x73')],'erlangAbandonmentRate':_0xc49648[_0xca68('0x74')],'erlangBusyFactor':_0xc49648[_0xca68('0x75')],'startPredictive':_0xc49648['startPredictive'],'startProgressive':_0xc49648['startProgressive']};if(_0xc49648[_0xca68('0x76')]){_0x4ba804[_0xca68('0x76')]={'id':_0xc49648[_0xca68('0x76')]['id'],'name':_0xc49648[_0xca68('0x76')][_0xca68('0x47')],'active':_0xc49648[_0xca68('0x76')][_0xca68('0x77')],'callerid':_0xc49648[_0xca68('0x76')]['callerid']};}if(_0xc49648['Interval']){_0x4ba804[_0xca68('0x45')]={'id':_0xc49648[_0xca68('0x45')]['id'],'name':_0xc49648['Interval']['name']};}var _0x1a5860=md5(JSON['stringify'](_0x4ba804));if(_0xc49648[_0xca68('0x5')]!==_0x1a5860){_0xc49648[_0xca68('0x5')]=_0x1a5860;emit(util['format']('voice:queue:%s',_0x4ba804['name']),_0xca68('0x78'),_0x4ba804);}}}function emitCampaignSummary(_0x1b44ff){if(_0x1b44ff['type']===_0xca68('0x79')){emit(util[_0xca68('0x7a')](_0xca68('0x7b'),_0x1b44ff[_0xca68('0x47')]),_0xca68('0x7c'),_0x1b44ff);}}function checkGetDataPredictive(_0x414c62){if(isNotNull(_0x414c62)&&!_[_0xca68('0x4a')](_0x414c62)){loggerPredictive[_0xca68('0x7d')](_0xca68('0x7e'));loggerPredictive[_0xca68('0x7d')]('Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x414c62[_0xca68('0x7f')]);loggerPredictive[_0xca68('0x7d')](_0xca68('0x80'),_0x414c62[_0xca68('0x81')]);loggerPredictive[_0xca68('0x7d')](_0xca68('0x82'),_0x414c62['predictiveIntervalDroppedCallsTimeout']);loggerPredictive[_0xca68('0x7d')](_0xca68('0x83'),_0x414c62[_0xca68('0x6d')]);loggerPredictive[_0xca68('0x7d')](_0xca68('0x84'),_0x414c62[_0xca68('0x6b')]);loggerPredictive['info'](_0xca68('0x85'),_0x414c62[_0xca68('0x6c')]);loggerPredictive['info']('---------------------------');if(_0x414c62[_0xca68('0x7f')]>0x0){if(!_[_0xca68('0x41')](_0x414c62['predictiveIntervalAvgTalktime'])&&_0x414c62[_0xca68('0x6c')]>0x0){return!![];}loggerPredictive[_0xca68('0x7d')](_0xca68('0x86'));if(!_['isUndefined'](_0x414c62['predictiveIntervalAvgHoldtime'])&&_0x414c62[_0xca68('0x6b')]>0x0){return!![];}loggerPredictive[_0xca68('0x7d')]('Avg\x20Hold\x20Time\x20is\x20not\x20enough\x20for\x20predictive');}else{loggerPredictive[_0xca68('0x7d')](_0xca68('0x87'));}}else{loggerPredictive[_0xca68('0x7d')](_0xca68('0x88'));}return![];}function mergeDataErlangB(_0x4854f2){return function(_0x556bfe){loggerPredictive[_0xca68('0x7d')]('---------\x20ErlangB\x20---------');loggerPredictive['info']('Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x556bfe[_0xca68('0x89')]);loggerPredictive[_0xca68('0x7d')](_0xca68('0x8a'),_0x556bfe[_0xca68('0x73')]);loggerPredictive[_0xca68('0x7d')](_0xca68('0x8b'),_0x556bfe[_0xca68('0x74')]);loggerPredictive['info'](_0xca68('0x8c'),_0x556bfe['erlangBusyFactor']);loggerPredictive[_0xca68('0x7d')](_0xca68('0x8b'),_0x556bfe[_0xca68('0x74')]);loggerPredictive[_0xca68('0x7d')](_0xca68('0x8d'));_['merge'](_0x4854f2,_0x556bfe);};}function getDiff(_0x4f1de4){var _0x52df6d=moment()[_0xca68('0x4d')](0x0);var _0x1c9cc2=moment(_0x4f1de4)[_0xca68('0x4d')](0x0);return _0x52df6d['diff'](_0x1c9cc2,'seconds');}function ifInterval(_0x28197f,_0x6edd4c){if(_[_0xca68('0x41')](_0x6edd4c)){return![];}return getDiff(_0x6edd4c)<_0x28197f*0x3c;}function freeVariablesPredictive(_0x29afac){if(isNotNull(_0x29afac)){if(!_[_0xca68('0x41')](_0x29afac['startProgressive'])){_0x29afac[_0xca68('0x2b')]=undefined;loggerPredictive[_0xca68('0x7d')](_0x29afac[_0xca68('0x47')],_0xca68('0x8e'));}if(!_[_0xca68('0x41')](_0x29afac[_0xca68('0x2a')])){_0x29afac[_0xca68('0x2a')]=undefined;loggerPredictive[_0xca68('0x7d')](_0x29afac[_0xca68('0x47')],_0xca68('0x8f'));}if(!_['isUndefined'](_0x29afac[_0xca68('0x90')])){clearInterval(_0x29afac[_0xca68('0x90')]);_0x29afac[_0xca68('0x90')]=undefined;loggerPredictive['info'](_0x29afac[_0xca68('0x47')],_0xca68('0x91'));}}}function erlangb(_0x263916,_0x3145f6){if(_0x3145f6===0x0){return 0x0;}var _0x4a5797=0x1;for(var _0x43ce19=0x1;_0x43ce19<=_0x3145f6;_0x43ce19+=0x1){_0x4a5797=0x1+_0x4a5797*_0x43ce19/_0x263916;}return 0x1/_0x4a5797;}function isVoiceQueueOutbound(_0x2e9eaa){return _0x2e9eaa===_0xca68('0x92');}function isNotPreview(_0x410928){return _0x410928!=='preview';}function isCampaignIvr(_0x16bf98){return _0x16bf98===_0xca68('0x79');}function getCallerId(_0x34d9a0,_0x210ffc,_0x5e39a5){if(!_[_0xca68('0x41')](_0x5e39a5)&&typeof _0x5e39a5===_0xca68('0x93')&&!_['isEmpty'](_0x5e39a5)){if(!_['isUndefined'](_0x210ffc)&&typeof _0x210ffc===_0xca68('0x93')&&!_[_0xca68('0x4a')](_0x210ffc)){return util[_0xca68('0x7a')]('\x22%s\x22\x20<%s>',_0x210ffc,_0x5e39a5);}return util[_0xca68('0x7a')]('\x22%s\x22\x20<%s>',_0x5e39a5,_0x5e39a5);}if(!_[_0xca68('0x41')](_0x34d9a0)&&typeof _0x34d9a0===_0xca68('0x93')&&!_['isEmpty'](_0x34d9a0)){return _0x34d9a0;}return'\x22\x22\x20<>';}function loggerCatchQueueSummary(_0x379f61,_0x2066a4){return function(_0x5a32ed){freeVariablesPredictive(_0x2066a4);emitVoiceQueueSummary(_0x2066a4);emitCampaignSummary(_0x2066a4);loggerSyncQueueSummary[_0xca68('0x94')](_0x379f61,util[_0xca68('0x95')](_0x5a32ed,{'showHidden':![],'depth':null}));};}function loggerCatchPredictive(_0x645396,_0x27f8d9){return function(_0x200803){loggerPredictive['error'](_0x27f8d9['name'],_0x645396);loggerPredictive['error'](_0x200803[_0xca68('0x96')]);freeVariablesPredictive(_0x27f8d9);};}function loggerCatch(_0x30a0ee){return function(_0x2390b3){logger['error'](_0x30a0ee,util['inspect'](_0x2390b3,{'showHidden':![],'depth':null}));};}function checkContactEmpty(_0xc2fc36){return _0xc2fc36&&!_['isUndefined'](_0xc2fc36)&&_0xc2fc36[_0xca68('0x97')]>0x0;}function decremetOriginate(_0x92799c){if(!_[_0xca68('0x41')](_0x92799c)&&_0x92799c!==null){if(typeof _0x92799c[_0xca68('0x98')]!==_0xca68('0x99')){if(_0x92799c[_0xca68('0x98')]>0x0){_0x92799c[_0xca68('0x98')]-=0x1;}else{logger[_0xca68('0x9a')](_0xca68('0x9b'));}}}else{logger[_0xca68('0x9a')]('[decremetOriginate]\x20is\x20null\x20or\x20undefined');}}function checkContactLowerLimitOriginate(_0x5311bb,_0x12770c,_0x47d071){if(_0x12770c>_0x47d071){for(var _0x36ad60=0x0;_0x36ad60<_0x12770c-_0x47d071;_0x36ad60+=0x1){decremetOriginate(_0x5311bb);}}}function loggerGetContactDialer(_0x1e4797,_0x5a9ee6,_0x1eb407){return function(_0x11b6cb){checkContactLowerLimitOriginate(_0x5a9ee6,_0x1eb407,0x0);logger[_0xca68('0x9a')](_0x1e4797,util['inspect'](_0x11b6cb,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x452566){return function(_0x2d605f){if(isNotNull(_0x2d605f)&&isNotNull(_0x2d605f[0x0])){if(_0x2d605f[0x0][_0xca68('0x9c')]>0x0){_0x452566[_0xca68('0x42')]=_0xca68('0x9d');logger['info'](_0xca68('0x9e')+_0x452566[_0xca68('0x47')],_0x2d605f[0x0]['contactsRescheduled'],'contacts');}else{_0x452566[_0xca68('0x42')]=_0xca68('0x9f');logger[_0xca68('0x7d')](_0xca68('0xa0')+_0x452566[_0xca68('0x47')]);}}};}function notSendMessagesQueue(_0x2b4679){if(_0x2b4679[_0xca68('0xa1')]){freeVariablesPredictive(_0x2b4679);if(_0x2b4679[_0xca68('0x98')]===0x0&&_0x2b4679['talking']===0x0&&_0x2b4679[_0xca68('0xa2')]===0x0&&(_0x2b4679['pTalking']||0x0)===0x0){_0x2b4679[_0xca68('0xa1')]=![];_0x2b4679[_0xca68('0x52')]=0x0;_0x2b4679['message']=_0xca68('0xa3');loggerSyncQueueSummary[_0xca68('0x94')]('[syncQueueSummary]\x20Campaign\x20Queue:\x20',_0x2b4679[_0xca68('0x47')],'is\x20not\x20active');}else{_0x2b4679[_0xca68('0x42')]='IS_DISACTIVED';loggerSyncQueueSummary['debug'](_0xca68('0xa4'),_0x2b4679['name'],'is\x20disactive');}emitVoiceQueueSummary(_0x2b4679);}}function notSendMessagesCampaign(_0x498db3){if(_0x498db3[_0xca68('0xa1')]){if(_0x498db3[_0xca68('0x98')]===0x0){_0x498db3[_0xca68('0xa1')]=![];_0x498db3['message']=_0xca68('0xa3');loggerSyncQueueSummary[_0xca68('0x94')](_0xca68('0xa5'),_0x498db3['name'],_0xca68('0xa6'));}else{_0x498db3['message']=_0xca68('0xa7');loggerSyncQueueSummary[_0xca68('0x94')]('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x498db3[_0xca68('0x47')],_0xca68('0xa8'));}emitCampaignSummary(_0x498db3);}}function createObjHistory(_0x286781,_0x1756ed,_0x47f2fb,_0x5d2d90,_0x2618db){_0x286781['message']=_0x47f2fb;var _0x18ef3c=new Action(_0x286781,_0x1756ed);var _0x386bab=new History(_0x18ef3c);_0x386bab[_0xca68('0xa9')]=_0x5d2d90;_0x386bab['statedesc']=_0x2618db;_0x386bab['endtime']=_0x18ef3c[_0xca68('0xaa')];return _0x386bab;}Dialer[_0xca68('0xab')]['loopClearZombieChannels']=function(){var _0x2365a0=this;setInterval(function(){_0x2365a0[_0xca68('0xac')](_0x2365a0[_0xca68('0xad')],_0xca68('0xae'));_0x2365a0[_0xca68('0xac')](_0x2365a0['actions'],_0xca68('0xaf'));},0x32c8);};Dialer[_0xca68('0xab')][_0xca68('0xac')]=function(_0x3c5993,_0x53c59d){var _0x3283e1=this;for(var _0x36d37e in _0x3c5993){if(typeof _0x3c5993[_0x36d37e]!==_0xca68('0x99')){this[_0xca68('0x21')][_0xca68('0x1e')](function(){if(!_['isNil'](_0x3c5993[_0x36d37e])){return ami[_0xca68('0xb0')]({'action':'status','channel':_0x3c5993[_0x36d37e][_0xca68('0xb1')]})[_0xca68('0xb2')](function(_0xc53e1d){if(_0xc53e1d[_0xca68('0x42')]===_0xca68('0xb3')){setTimeout(function(){if(_0x3c5993[_0x36d37e]&&_0x3c5993[_0x36d37e][_0xca68('0x50')]!==_0xca68('0x79')){_0x3283e1[_0xca68('0xb4')](_0x3283e1[_0xca68('0x23')][_0x3c5993[_0x36d37e]['queue']]);logger[_0xca68('0x9a')](_0xca68('0xb5'),_0x53c59d,_0x36d37e,_0x3c5993[_0x36d37e][_0xca68('0xb6')]);delete _0x3c5993[_0x36d37e];}if(_0x3c5993[_0x36d37e]&&_0x3c5993[_0x36d37e][_0xca68('0x50')]===_0xca68('0x79')){_0x3283e1['updateOriginated'](_0x3283e1[_0xca68('0x24')][_0x3c5993[_0x36d37e]['queue']]);logger['error'](_0xca68('0xb7'),_0x53c59d,_0x36d37e,_0x3c5993[_0x36d37e][_0xca68('0xb6')]);delete _0x3c5993[_0x36d37e];}},0x2328);}});}});}}};Dialer[_0xca68('0xab')][_0xca68('0xb8')]=function(_0x51f7b0){return BPromise[_0xca68('0xb9')]()[_0xca68('0xba')](cmHopper[_0xca68('0xb8')](_0x51f7b0))[_0xca68('0xb2')](loggerCatch(_0xca68('0xbb')));};Dialer[_0xca68('0xab')]['checkIsBlackList']=function(_0x5ce460){return BPromise['resolve']()['then'](cmHopperBlack[_0xca68('0xbc')](_0x5ce460))[_0xca68('0xb2')](loggerCatch(_0xca68('0xbd')));};Dialer[_0xca68('0xab')][_0xca68('0xbe')]=function(_0x20d5eb,_0x564721,_0x5d79f2){return BPromise[_0xca68('0xb9')]()[_0xca68('0xba')](cmHopperAdditionalPhone[_0xca68('0xbe')](_0x20d5eb,_0x564721,_0x5d79f2))[_0xca68('0xb2')](loggerCatch(_0xca68('0xbf')));};Dialer[_0xca68('0xab')][_0xca68('0xc0')]=function(_0x214654,_0x4efcef,_0x1d1619){return BPromise[_0xca68('0xb9')]()['then'](cmHopperAdditionalPhone[_0xca68('0xc0')](_0x214654,_0x4efcef,_0x1d1619))['catch'](loggerCatch(_0xca68('0xc1')));};Dialer['prototype']['checkIsBlackListIvr']=function(_0x51a1ce){return BPromise[_0xca68('0xb9')]()[_0xca68('0xba')](cmHopperBlack[_0xca68('0xc2')](_0x51a1ce))['catch'](loggerCatch(_0xca68('0xc3')));};Dialer[_0xca68('0xab')][_0xca68('0xc4')]=function(_0x748ae){return BPromise['resolve']()['then'](cmHopperHistory[_0xca68('0xc5')](_0x748ae))['catch'](loggerCatch('[averageHandleTime]\x20'));};Dialer[_0xca68('0xab')][_0xca68('0xc6')]=function(_0x75cd55){return BPromise['resolve']()['then'](cmHopper[_0xca68('0xc6')](_0x75cd55))[_0xca68('0xb2')](loggerCatch(_0xca68('0xc7')));};Dialer[_0xca68('0xab')][_0xca68('0xc8')]=function(_0x5ef1dc,_0x1cadcb,_0x400ee3){return BPromise[_0xca68('0xb9')]()['then'](cmHopper[_0xca68('0xc8')](_0x5ef1dc,_0x1cadcb,_0x400ee3))[_0xca68('0xb2')](loggerCatch('[unlockContact]\x20'));};Dialer[_0xca68('0xab')][_0xca68('0xc9')]=function(_0x320fee,_0x28757e,_0x56b291,_0x147f4c,_0x274038){return BPromise[_0xca68('0xb9')]()['then'](cmHopper[_0xca68('0xc9')](_0x320fee,_0x28757e,_0x56b291,_0x147f4c))['catch'](function(_0x228fbf){_0x274038[_0xca68('0xca')]-=_0x56b291;_0x274038[_0xca68('0xca')]=_0x274038['temp']>0x0?_0x274038[_0xca68('0xca')]:0x0;loggerCatch('[getContactDialer]\x20')(_0x228fbf);});};Dialer['prototype'][_0xca68('0xcb')]=function(_0x538cb2,_0x25fca0,_0x3e1056,_0x1f4501){return BPromise[_0xca68('0xb9')]()['then'](cmHopper['getContactDialerIvr'](_0x538cb2,_0x25fca0,_0x3e1056))[_0xca68('0xb2')](function(_0x432ece){_0x1f4501['temp']-=_0x25fca0;_0x1f4501[_0xca68('0xca')]=_0x1f4501[_0xca68('0xca')]>0x0?_0x1f4501[_0xca68('0xca')]:0x0;loggerCatch('[getContactDialerIvr]\x20')(_0x432ece);});};Dialer[_0xca68('0xab')][_0xca68('0xcc')]=function(_0x408e3b){return BPromise[_0xca68('0xb9')]()[_0xca68('0xba')](voiceQueueRt[_0xca68('0xcc')](_0x408e3b))[_0xca68('0xb2')](loggerCatch(_0xca68('0xcd')));};Dialer[_0xca68('0xab')][_0xca68('0xce')]=function(_0x2df7f0){return BPromise[_0xca68('0xb9')]()['then'](cmHopper[_0xca68('0xce')](_0x2df7f0))['catch'](loggerCatch('[moveContactManagedDialer]\x20'));};Dialer['prototype'][_0xca68('0xcf')]=function(_0x15ae56){return BPromise['resolve']()[_0xca68('0xba')](cmHopperHistory[_0xca68('0xcf')](_0x15ae56))[_0xca68('0xb2')](loggerCatch(_0xca68('0xd0')));};Dialer['prototype']['updateOriginated']=function(_0x4bdb95){if(!_[_0xca68('0x41')](_0x4bdb95)&&_0x4bdb95!==null){if(typeof _0x4bdb95[_0xca68('0x98')]!==_0xca68('0x99')){if(_0x4bdb95[_0xca68('0x98')]>0x0){_0x4bdb95[_0xca68('0x98')]-=0x1;}else{logger[_0xca68('0x9a')]('[updateOriginated]\x20object\x20originated\x20is\x20negative');}}}else{logger[_0xca68('0x9a')](_0xca68('0xd1'));}};Dialer[_0xca68('0xab')][_0xca68('0xd2')]=function(_0x16d5df,_0x19f783){var _0x5c8f7f=this;return function(_0x522a6f){_0x5c8f7f[_0xca68('0xb4')](_0x19f783);logger[_0xca68('0x9a')](_0x16d5df,util[_0xca68('0x95')](_0x522a6f,{'showHidden':![],'depth':null}));};};Dialer[_0xca68('0xab')][_0xca68('0xd3')]=function(_0x4af6ef,_0x484a3e,_0x1d7944){var _0x4e1991={'state':0x19,'statedesc':_0xca68('0xd4')};this[_0xca68('0xb4')](_0x484a3e);this[_0xca68('0xd5')](_[_0xca68('0xd6')](_0x4e1991,_[_0xca68('0xd7')](_0x1d7944,[_0xca68('0xd8'),_0xca68('0xd9'),_0xca68('0xda'),_0xca68('0xdb'),'CampaignId'])),'[emptyContact][createHistory]',_0xca68('0xdc'));logger[_0xca68('0x9a')](_0x4af6ef);};Dialer[_0xca68('0xab')][_0xca68('0xdd')]=function(_0x5577ba){return _0x5577ba===_0xca68('0xde');};Dialer[_0xca68('0xab')][_0xca68('0xdf')]=function(_0x2f0b37){return!_[_0xca68('0x41')](_0x2f0b37)&&_0x2f0b37&&!_[_0xca68('0x41')](_0x2f0b37[_0xca68('0x47')])&&!_['isUndefined'](_0x2f0b37[_0xca68('0x77')])&&_0x2f0b37[_0xca68('0x77')]&&(this[_0xca68('0x26')][util[_0xca68('0x7a')](_0xca68('0xe0'),_0x2f0b37['name'])][_0xca68('0xe1')]===_0xca68('0xe2')||this[_0xca68('0x26')][util['format']('SIP/%s',_0x2f0b37['name'])][_0xca68('0xe1')]===_0xca68('0xe3'));};Dialer['prototype']['saveInDb']=function(_0x2e0969,_0x4b0eb6,_0x846be3){this[_0xca68('0xcf')](_0x2e0969)['catch'](loggerCatch(_0x4b0eb6));this[_0xca68('0xce')](_0x2e0969)['catch'](loggerCatch(_0x846be3));};Dialer[_0xca68('0xab')][_0xca68('0xe4')]=function(_0x45b896){var _0x4cafaa=this[_0xca68('0xad')][_0x45b896['uniqueid']];var _0x319645;if(!_[_0xca68('0xe5')](_0x45b896)&&!_[_0xca68('0xe5')](_0x45b896['variable'])&&!_[_0xca68('0xe5')](_0x45b896[_0xca68('0xe6')][_0xca68('0xe7')])&&_0x45b896[_0xca68('0xe8')]===_0xca68('0xe9')&&_0x4cafaa){if(_0x4cafaa['type']!==_0xca68('0x79')&&this[_0xca68('0x23')][_0x4cafaa['queue']][_0xca68('0xea')]&&_0x45b896[_0xca68('0xeb')]===_0xca68('0xec')){delete this[_0xca68('0xad')][_0x45b896[_0xca68('0xed')]];this['updateOriginated'](this[_0xca68('0x23')][_0x4cafaa['queue']]);this[_0xca68('0x23')][_0x4cafaa['queue']][_0xca68('0x61')]+=0x1;this[_0xca68('0x23')][_0x4cafaa['queue']][_0xca68('0x60')]+=0x1;_0x319645=new Hangup(_0x4cafaa,_0x45b896);_0x319645[_0xca68('0xa9')]=0x12;_0x319645['statedesc']=_0xca68('0xee');_0x319645[_0xca68('0xef')]=_0xca68('0xf0');ami['emit'](_0xca68('0xf1'),ut[_0xca68('0xf2')](_0x319645,_0xca68('0xf3')));this[_0xca68('0xd5')](_0x319645,_0xca68('0xf4'),_0xca68('0xf5'));}if(_0x4cafaa['type']!=='ivr'&&this['voiceQueues'][_0x4cafaa[_0xca68('0xb6')]]['dialAMDActive']&&_0x45b896[_0xca68('0xeb')]===_0xca68('0xf6')){var _0x220af1=this;return new BPromise(function(_0xfcee85,_0x26a817){delete _0x220af1[_0xca68('0xad')][_0x45b896[_0xca68('0xed')]];_0x220af1[_0xca68('0xb4')](_0x220af1[_0xca68('0x23')][_0x4cafaa[_0xca68('0xb6')]]);_0x220af1['voiceQueues'][_0x4cafaa[_0xca68('0xb6')]][_0xca68('0x61')]+=0x1;_0x220af1[_0xca68('0x23')][_0x4cafaa[_0xca68('0xb6')]][_0xca68('0x60')]+=0x1;var _0x4ce524=_0x220af1[_0xca68('0x23')][_0x4cafaa[_0xca68('0xb6')]];var _0x487e63=new Hangup(_0x4cafaa,_0x45b896);_0x487e63[_0xca68('0xa9')]=0x13;_0x487e63[_0xca68('0xf7')]=_0xca68('0xf8');_0x487e63[_0xca68('0xef')]=_0xca68('0xf0');_0x487e63['countmachineretry']+=0x1;_0x487e63[_0xca68('0xf9')]+=0x1;_0x487e63['amd']=!![];ami[_0xca68('0x4f')](_0xca68('0xf1'),ut[_0xca68('0xf2')](_0x487e63,_0xca68('0xf3')));_0x220af1[_0xca68('0xcf')](_0x487e63)[_0xca68('0xb2')](loggerCatch(_0xca68('0xfa')));if(_0x487e63[_0xca68('0xfb')]+_0x487e63[_0xca68('0xfc')]+_0x487e63[_0xca68('0xfd')]+_0x487e63[_0xca68('0xfe')]+_0x487e63[_0xca68('0xff')]+_0x487e63[_0xca68('0x100')]+_0x487e63[_0xca68('0x101')]+_0x487e63[_0xca68('0x102')]>=_0x4ce524['dialGlobalMaxRetry']){_0x220af1['stateGlobal'](_0x487e63,_0xfcee85,_0x26a817,_0xca68('0x103'));}else{if(_0x487e63['countmachineretry']>=_0x4ce524['dialMachineMaxRetry']){_0x220af1[_0xca68('0x104')](_0x487e63,_0xfcee85,_0x26a817,_0xca68('0x105'));}else{_0x220af1[_0xca68('0xc6')]({'active':![],'countmachineretry':_0x487e63[_0xca68('0x101')],'scheduledat':moment()[_0xca68('0x106')](_0x4ce524[_0xca68('0x107')],_0xca68('0x108'))['format'](_0xca68('0x109')),'ContactId':_0x487e63[_0xca68('0xd8')],'ListId':_0x487e63[_0xca68('0xd9')],'VoiceQueueId':_0x487e63[_0xca68('0xdb')]||undefined,'CampaignId':_0x487e63[_0xca68('0x10a')]||undefined})[_0xca68('0xb2')](loggerCatch(_0xca68('0x10b')));_0xfcee85({'reschedule':0x1});}}});}if(_0x4cafaa[_0xca68('0x50')]===_0xca68('0x79')&&this[_0xca68('0x24')][_0x4cafaa[_0xca68('0xb6')]]['dialAMDActive']&&_0x45b896[_0xca68('0xeb')]===_0xca68('0xec')){delete this[_0xca68('0xad')][_0x45b896['uniqueid']];this[_0xca68('0xb4')](this[_0xca68('0x24')][_0x4cafaa[_0xca68('0xb6')]]);_0x319645=new Hangup(_0x4cafaa,_0x45b896);_0x319645[_0xca68('0xa9')]=0x12;_0x319645[_0xca68('0xf7')]=_0xca68('0xee');_0x319645[_0xca68('0xef')]=_0xca68('0xf0');ami[_0xca68('0x4f')]('custom:amd',ut[_0xca68('0xf2')](_0x319645,_0xca68('0xf3')));this[_0xca68('0xd5')](_0x319645,'[syncHangupInAMDIvr][createHistory]',_0xca68('0x10c'));}if(_0x4cafaa['type']===_0xca68('0x79')&&this[_0xca68('0x24')][_0x4cafaa['queue']][_0xca68('0xea')]&&_0x45b896[_0xca68('0xeb')]===_0xca68('0xf6')){var _0x220af1=this;return new BPromise(function(_0x5a55e1,_0x32dbba){delete _0x220af1[_0xca68('0xad')][_0x45b896[_0xca68('0xed')]];_0x220af1[_0xca68('0xb4')](_0x220af1['campaigns'][_0x4cafaa[_0xca68('0xb6')]]);_0x220af1[_0xca68('0x24')][_0x4cafaa['queue']][_0xca68('0x61')]+=0x1;_0x220af1[_0xca68('0x24')][_0x4cafaa[_0xca68('0xb6')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x3056f5=_0x220af1[_0xca68('0x24')][_0x4cafaa['queue']];var _0x53939b=new Hangup(_0x4cafaa,_0x45b896);_0x53939b[_0xca68('0xa9')]=0x13;_0x53939b['statedesc']=_0xca68('0xf8');_0x53939b['membername']='AMD';_0x53939b[_0xca68('0x101')]+=0x1;_0x53939b[_0xca68('0xf9')]+=0x1;_0x53939b['amd']=!![];ami[_0xca68('0x4f')]('custom:amd',ut[_0xca68('0xf2')](_0x53939b,_0xca68('0xf3')));_0x220af1[_0xca68('0xcf')](_0x53939b)['catch'](loggerCatch(_0xca68('0xfa')));if(_0x53939b[_0xca68('0xfb')]+_0x53939b[_0xca68('0xfc')]+_0x53939b['countnoanswerretry']+_0x53939b['countnosuchnumberretry']+_0x53939b[_0xca68('0xff')]+_0x53939b[_0xca68('0x100')]+_0x53939b[_0xca68('0x101')]+_0x53939b['countagentrejectretry']>=_0x3056f5[_0xca68('0x10d')]){_0x220af1[_0xca68('0x10e')](_0x53939b,_0x5a55e1,_0x32dbba,_0xca68('0x103'));}else{if(_0x53939b[_0xca68('0x101')]>=_0x3056f5[_0xca68('0x10f')]){_0x220af1[_0xca68('0x104')](_0x53939b,_0x5a55e1,_0x32dbba,_0xca68('0x105'));}else{_0x220af1[_0xca68('0xc6')]({'active':![],'countmachineretry':_0x53939b[_0xca68('0x101')],'scheduledat':moment()['add'](_0x3056f5[_0xca68('0x107')],'minutes')['format'](_0xca68('0x109')),'ContactId':_0x53939b[_0xca68('0xd8')],'ListId':_0x53939b[_0xca68('0xd9')],'VoiceQueueId':_0x53939b['VoiceQueueId']||undefined,'CampaignId':_0x53939b['CampaignId']||undefined})['catch'](loggerCatch(_0xca68('0x10b')));_0x5a55e1({'reschedule':0x1});}}});}}};Dialer[_0xca68('0xab')]['syncHangup']=function(_0x1ac179){var _0x44d73d=this['uniqueId'][_0x1ac179[_0xca68('0xed')]];var _0x20b3ed=this;var _0x5a2cf0;if(_0x44d73d&&_0x44d73d[_0xca68('0x50')]==='ivr'){delete this[_0xca68('0xad')][_0x1ac179[_0xca68('0xed')]];this['updateOriginated'](this['campaigns'][_0x44d73d[_0xca68('0xb6')]]);this[_0xca68('0x24')][_0x44d73d[_0xca68('0xb6')]][_0xca68('0x110')]+=0x1;_0x5a2cf0=new Hangup(_0x44d73d,_0x1ac179);this[_0xca68('0xcf')](_0x5a2cf0)[_0xca68('0xb2')](loggerCatch(_0xca68('0x111')));this[_0xca68('0xce')](_0x5a2cf0)[_0xca68('0xb2')](loggerCatch(_0xca68('0x112')));}if(_0x44d73d&&_0x44d73d[_0xca68('0x50')]!==_0xca68('0x79')&&isNotNull(this[_0xca68('0x23')][_0x44d73d[_0xca68('0xb6')]]['dialQueueProject'])){delete this[_0xca68('0xad')][_0x1ac179[_0xca68('0xed')]];this[_0xca68('0xb4')](this['voiceQueues'][_0x44d73d[_0xca68('0xb6')]]);this[_0xca68('0x23')][_0x44d73d[_0xca68('0xb6')]][_0xca68('0x61')]+=0x1;this[_0xca68('0x23')][_0x44d73d[_0xca68('0xb6')]][_0xca68('0x60')]+=0x1;_0x5a2cf0=new Hangup(_0x44d73d,_0x1ac179);_0x5a2cf0[_0xca68('0xa9')]=0x10;_0x5a2cf0['statedesc']=_0xca68('0x113');_0x5a2cf0['membername']=_0xca68('0x114');this['createHistory'](_0x5a2cf0)['catch'](loggerCatch(_0xca68('0x111')));this[_0xca68('0xce')](_0x5a2cf0)[_0xca68('0xb2')](loggerCatch(_0xca68('0x112')));}if(_0x44d73d&&_0x44d73d[_0xca68('0x50')]!==_0xca68('0x79')&&!isNotNull(this[_0xca68('0x23')][_0x44d73d['queue']][_0xca68('0x115')])){delete this[_0xca68('0xad')][_0x1ac179[_0xca68('0xed')]];this[_0xca68('0xb4')](this[_0xca68('0x23')][_0x44d73d[_0xca68('0xb6')]]);this[_0xca68('0x23')][_0x44d73d[_0xca68('0xb6')]][_0xca68('0x6a')]+=0x1;_0x5a2cf0=new Hangup(_0x44d73d,_0x1ac179);_0x5a2cf0[_0xca68('0xa9')]=0xc;_0x5a2cf0[_0xca68('0xf7')]=_0x1ac179[_0xca68('0x116')];_0x5a2cf0[_0xca68('0xef')]='Unknow';this[_0xca68('0xcf')](_0x5a2cf0)[_0xca68('0xb2')](loggerCatch(_0xca68('0x111')));this[_0xca68('0xce')](_0x5a2cf0)['catch'](loggerCatch(_0xca68('0x112')));}};Dialer[_0xca68('0xab')][_0xca68('0x117')]=function(_0xbbd68){var _0x4f8556=this[_0xca68('0xad')][_0xbbd68['uniqueid']];var _0x4884d9=this;if(this[_0xca68('0x23')][_0xbbd68[_0xca68('0xb6')]]){if(_0x4f8556&&_0x4f8556[_0xca68('0x50')]!==_0xca68('0x79')){delete this['uniqueId'][_0xbbd68[_0xca68('0xed')]];this[_0xca68('0x23')][_0xbbd68[_0xca68('0xb6')]]['outboundAnswerCallsDay']+=0x1;var _0x4f27e8=new AgentComplete(_0x4f8556,_0xbbd68);if(_0xbbd68[_0xca68('0x118')]===_0xca68('0x119')){_0x4f27e8['agiafterat']=this[_0xca68('0x23')][_0xbbd68[_0xca68('0xb6')]][_0xca68('0x11a')]&&this[_0xca68('0x23')][_0xbbd68[_0xca68('0xb6')]][_0xca68('0x11b')]?moment()['format']('YYYY-MM-DD\x20HH:mm:ss'):undefined;}this[_0xca68('0xcf')](_0x4f27e8)[_0xca68('0xb2')](loggerCatch(_0xca68('0x11c')));this[_0xca68('0xce')](_0x4f27e8)[_0xca68('0xb2')](loggerCatch(_0xca68('0x11d')));}}};Dialer[_0xca68('0xab')][_0xca68('0x30')]=function(_0xdc584){if(this['voiceQueues'][_0xdc584[_0xca68('0xb6')]]){if(this[_0xca68('0xad')][_0xdc584[_0xca68('0xed')]]&&this[_0xca68('0xad')][_0xdc584[_0xca68('0xed')]][_0xca68('0x50')]!==_0xca68('0x79')){this['updateOriginated'](this[_0xca68('0x23')][_0xdc584[_0xca68('0xb6')]]);this[_0xca68('0xad')][_0xdc584[_0xca68('0xed')]][_0xca68('0x11e')]=moment()[_0xca68('0x7a')]('YYYY-MM-DD\x20HH:mm:ss');}}};Dialer['prototype']['queueCallerAbandonCreateState']=function(_0x37bb31,_0x2894ff){this[_0xca68('0xcf')](_0x37bb31)[_0xca68('0xb2')](loggerCatch('[syncAgentComplete][createHistory]'));if(_0x2894ff==0x0){this[_0xca68('0xce')](_0x37bb31)['catch'](loggerCatch(_0xca68('0x11f')));}};Dialer['prototype'][_0xca68('0x32')]=function(_0x53f0da){var _0x35a25f=this[_0xca68('0xad')][_0x53f0da[_0xca68('0xed')]];var _0x1c9838=this;var _0x4c0121=![];var _0x44c340;var _0x52a800;if(this['voiceQueues'][_0x53f0da[_0xca68('0xb6')]]){if(_0x35a25f&&_0x35a25f[_0xca68('0x50')]!==_0xca68('0x79')){delete this[_0xca68('0xad')][_0x53f0da['uniqueid']];this[_0xca68('0xb4')](this[_0xca68('0x23')][_0x53f0da[_0xca68('0xb6')]]);_0x35a25f[_0xca68('0x120')]=moment()[_0xca68('0x7a')](_0xca68('0x109'));var _0x134017=new QueueCallerAbandon(_0x35a25f,_0x53f0da);if(getSeconds(_0x35a25f[_0xca68('0x120')],_0x35a25f[_0xca68('0x121')])>=_0x35a25f[_0xca68('0x122')]){this['voiceQueues'][_0x53f0da['queue']][_0xca68('0x123')]+=0x1;this['voiceQueues'][_0x53f0da[_0xca68('0xb6')]][_0xca68('0x66')]+=0x1;this[_0xca68('0x23')][_0x53f0da[_0xca68('0xb6')]][_0xca68('0x6f')]+=0x1;_0x134017[_0xca68('0xa9')]=0xa;_0x134017[_0xca68('0xf7')]=_0xca68('0x124');_0x134017['dropreason']=_0xca68('0x125');_0x134017[_0xca68('0x126')]=this[_0xca68('0x23')][_0x53f0da[_0xca68('0xb6')]]['dialQueueProject2']?moment()[_0xca68('0x7a')](_0xca68('0x109')):undefined;_0x134017[_0xca68('0xff')]+=0x1;_0x134017['countglobal']+=0x1;_0x44c340=this['voiceQueues'][_0x53f0da[_0xca68('0xb6')]][_0xca68('0x127')];_0x52a800=this[_0xca68('0x23')][_0x53f0da['queue']][_0xca68('0x128')];_0x1c9838[_0xca68('0xbe')](_0x134017,_0x134017[_0xca68('0xa9')],_0x35a25f[_0xca68('0x129')])[_0xca68('0xba')](function(_0x4ba8ed){_0x4c0121=_0x4ba8ed[_0xca68('0x12a')]==0x1;if(_0x134017['countdropretry']>=_0x1c9838[_0xca68('0x23')][_0x53f0da[_0xca68('0xb6')]]['dialDropMaxRetry']){_0x1c9838[_0xca68('0x12b')](_0x134017,_0x4ba8ed[_0xca68('0x12a')]);}else{_0x1c9838['rescheduleContact']({'active':![],'countdropretry':_0x134017[_0xca68('0xff')],'scheduledat':moment()[_0xca68('0x106')](_0x1c9838[_0xca68('0x23')][_0x53f0da[_0xca68('0xb6')]][_0xca68('0x127')],'minutes')[_0xca68('0x7a')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x35a25f[_0xca68('0xd8')],'ListId':_0x35a25f[_0xca68('0xd9')],'VoiceQueueId':_0x35a25f[_0xca68('0xdb')]||undefined,'CampaignId':_0x35a25f[_0xca68('0x10a')]||undefined})['catch'](loggerCatch(_0xca68('0x12c')));var _0x28e8dd=new History(_0x134017);_0x28e8dd['state']=0xa;_0x28e8dd[_0xca68('0xf7')]='Drop';_0x28e8dd[_0xca68('0xaa')]=moment()['format'](_0xca68('0x109'));_0x28e8dd['endtime']=_0x28e8dd[_0xca68('0xaa')];_0x28e8dd[_0xca68('0x12d')]=_0x134017[_0xca68('0x12d')];_0x28e8dd['calleridnum']=_0x134017[_0xca68('0x12e')];_0x1c9838[_0xca68('0xcf')](_0x28e8dd)[_0xca68('0xb2')](loggerCatch(_0xca68('0x12f')));}})[_0xca68('0xba')](function(_0x15f3a1){if(_0x4c0121)_0x1c9838['swapAdditionalPhones'](_0x134017,_0x44c340,_0x52a800)[_0xca68('0xba')](function(_0x473534){return 0x1;});});}else{this[_0xca68('0x23')][_0x53f0da['queue']][_0xca68('0x6d')]+=0x1;this[_0xca68('0x23')][_0x53f0da[_0xca68('0xb6')]]['outboundDropCallsDayCallersExit']+=0x1;_0x134017[_0xca68('0xa9')]=0xb;_0x134017[_0xca68('0xf7')]=_0xca68('0x130');_0x134017[_0xca68('0x131')]=_0xca68('0x132');_0x134017[_0xca68('0x100')]+=0x1;_0x134017[_0xca68('0xf9')]+=0x1;_0x44c340=this[_0xca68('0x23')][_0x53f0da[_0xca68('0xb6')]]['dialAbandonedRetryFrequency'];_0x52a800=this['voiceQueues'][_0x53f0da[_0xca68('0xb6')]]['callAdditionalPhoneAfterMin'];_0x1c9838[_0xca68('0xbe')](_0x134017,_0x134017[_0xca68('0xa9')],_0x35a25f[_0xca68('0x129')])[_0xca68('0xba')](function(_0x2f9812){if(_0x134017[_0xca68('0x100')]>=_0x1c9838['voiceQueues'][_0x53f0da['queue']][_0xca68('0x133')]){_0x1c9838['queueCallerAbandonCreateState'](_0x134017,_0x2f9812[_0xca68('0x12a')]);}else{_0x1c9838['rescheduleContact']({'active':![],'countabandonedretry':_0x134017['countabandonedretry'],'scheduledat':moment()[_0xca68('0x106')](_0x1c9838[_0xca68('0x23')][_0x53f0da[_0xca68('0xb6')]]['dialAbandonedRetryFrequency'],_0xca68('0x108'))[_0xca68('0x7a')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x35a25f['ContactId'],'ListId':_0x35a25f['ListId'],'VoiceQueueId':_0x35a25f[_0xca68('0xdb')]||undefined,'CampaignId':_0x35a25f[_0xca68('0x10a')]||undefined})[_0xca68('0xb2')](loggerCatch(_0xca68('0x134')));var _0x1f4d01=new History(_0x134017);_0x1f4d01[_0xca68('0xa9')]=0xb;_0x1f4d01[_0xca68('0xf7')]=_0xca68('0x130');_0x1f4d01['starttime']=moment()['format'](_0xca68('0x109'));_0x1f4d01['endtime']=_0x1f4d01['starttime'];_0x1f4d01[_0xca68('0x12d')]=_0x134017[_0xca68('0x12d')];_0x1f4d01[_0xca68('0x12e')]=_0x134017[_0xca68('0x12e')];_0x1c9838[_0xca68('0xcf')](_0x1f4d01)['catch'](loggerCatch(_0xca68('0x135')));}})[_0xca68('0xba')](function(_0x49483b){if(_0x4c0121)_0x1c9838[_0xca68('0xc0')](_0x134017,_0x44c340,_0x52a800)[_0xca68('0xba')](function(_0x5be9f8){return 0x1;});});}}}};Dialer[_0xca68('0xab')]['syncNewExten']=function(_0xe7babf){if(this['actions'][_0xe7babf[_0xca68('0xed')]]){this[_0xca68('0x29')][_0xe7babf['uniqueid']][_0xca68('0xb1')]=_0xe7babf['channel'];}if(this[_0xca68('0xad')][_0xe7babf['uniqueid']]){this[_0xca68('0xad')][_0xe7babf[_0xca68('0xed')]]['channel']=_0xe7babf['channel'];}};Dialer['prototype'][_0xca68('0x136')]=function(_0x96ae68){if(strategy[this[_0xca68('0x23')][this[_0xca68('0x29')][_0x96ae68['actionid']][_0xca68('0xb6')]][_0xca68('0x51')]]==='roundrobin'){if(this[_0xca68('0x29')][_0x96ae68['actionid']]&&_[_0xca68('0xe5')](this[_0xca68('0x29')][_0x96ae68[_0xca68('0x137')]][_0xca68('0x138')])&&_0x96ae68[_0xca68('0xe1')]==='1'&&_0x96ae68['paused']==='0'){if(this[_0xca68('0x25')][_0x96ae68[_0xca68('0x139')]]){if(!this['agents'][_0x96ae68[_0xca68('0x139')]][_0xca68('0x138')]){this[_0xca68('0x25')][_0x96ae68[_0xca68('0x139')]][_0xca68('0x138')]=!![];this[_0xca68('0x29')][_0x96ae68[_0xca68('0x137')]][_0xca68('0x138')]=!![];this[_0xca68('0x29')][_0x96ae68[_0xca68('0x137')]][_0xca68('0x139')]=_0x96ae68[_0xca68('0x139')];}}}}else if((strategy[this[_0xca68('0x23')][this[_0xca68('0x29')][_0x96ae68[_0xca68('0x137')]][_0xca68('0xb6')]][_0xca68('0x51')]]||_0xca68('0x1d'))===_0xca68('0x1d')){if(this['actions'][_0x96ae68[_0xca68('0x137')]]){if(this[_0xca68('0x25')][_0x96ae68['stateinterface']]){this[_0xca68('0x29')][_0x96ae68['actionid']][_0xca68('0x139')]=_0x96ae68[_0xca68('0x139')];if(_[_0xca68('0xe5')](this[_0xca68('0x2d')][this['actions'][_0x96ae68[_0xca68('0x137')]]['queue']])){this[_0xca68('0x2d')][this[_0xca68('0x29')][_0x96ae68[_0xca68('0x137')]]['queue']]=[];}this['queueBooked'][this[_0xca68('0x29')][_0x96ae68[_0xca68('0x137')]][_0xca68('0xb6')]][_0xca68('0x13a')](_[_0xca68('0xd6')](_['pick'](this[_0xca68('0x29')][_0x96ae68['actionid']],['idHopper','stateinterface']),{'status':_0x96ae68[_0xca68('0xe1')],'paused':_0x96ae68['paused']}));}}}};function unlockQueueStatus(_0x206492,_0x2b7cf4){setTimeout(function(){if(_[_0xca68('0x41')](_0x206492[_0xca68('0x13b')])){loggerBooked[_0xca68('0x9a')](_0xca68('0x13c'),_0x2b7cf4);}_0x206492['queueStatusComplete']=!![];loggerBooked[_0xca68('0x7d')]('[booked][unlockQueueStatus]',_0x2b7cf4,JSON[_0xca68('0x4c')](_[_0xca68('0xd7')](_0x206492,['name',_0xca68('0x13b')])));},0x1f3);}Dialer[_0xca68('0xab')][_0xca68('0x3c')]=function(_0x2788d2){var _0x349787=this;var _0x525b80=_0x349787['voiceQueues'][_0x349787['actions'][_0x2788d2[_0xca68('0x137')]][_0xca68('0xb6')]];if(strategy[this[_0xca68('0x23')][this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xb6')]][_0xca68('0x51')]]==='roundrobin'){if(this['actions'][_0x2788d2[_0xca68('0x137')]]&&this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0x139')]){this[_0xca68('0x22')]['run'](this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0x13d')],this['actions'][_0x2788d2['actionid']]['stateinterface'])[_0xca68('0xb2')](function(_0x2100a3){logger[_0xca68('0x9a')](_0xca68('0x13e'),util['inspect'](_0x2100a3,{'showHidden':![],'depth':null}));})[_0xca68('0x20')](function(){_0x349787[_0xca68('0xb4')](_0x349787[_0xca68('0x23')][_0x349787[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xb6')]]);_0x349787[_0xca68('0x25')][_0x349787[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0x139')]]['locked']=![];delete _0x349787[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]];unlockQueueStatus(_0x525b80);});}else{this[_0xca68('0xb4')](this['voiceQueues'][this['actions'][_0x2788d2[_0xca68('0x137')]]['queue']]);this[_0xca68('0xc6')]({'active':![],'ContactId':this[_0xca68('0x29')][_0x2788d2['actionid']][_0xca68('0xd8')],'ListId':this[_0xca68('0x29')][_0x2788d2['actionid']][_0xca68('0xd9')],'VoiceQueueId':this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]]['VoiceQueueId']||undefined,'CampaignId':this['actions'][_0x2788d2['actionid']][_0xca68('0x10a')]||undefined})[_0xca68('0xb2')](loggerCatch(_0xca68('0x13f')));delete this['actions'][_0x2788d2['actionid']];unlockQueueStatus(_0x525b80);}}else if((strategy[this[_0xca68('0x23')][this[_0xca68('0x29')][_0x2788d2['actionid']][_0xca68('0xb6')]]['strategy']]||_0xca68('0x1d'))===_0xca68('0x1d')){var _0x5aaea8;if(this['actions'][_0x2788d2[_0xca68('0x137')]]&&!_[_0xca68('0x4a')](this['queueBooked'][this['actions'][_0x2788d2[_0xca68('0x137')]]['queue']])){if(this['queueBookedRR'][_0x349787[_0xca68('0x29')][_0x2788d2['actionid']][_0xca68('0xb6')]]){this[_0xca68('0x2e')][_0x349787[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xb6')]]=this['queueBookedRR'][this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xb6')]]?this[_0xca68('0x2e')][this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]]['queue']]:this[_0xca68('0x2d')][this['actions'][_0x2788d2[_0xca68('0x137')]][_0xca68('0xb6')]]?this[_0xca68('0x2d')][this[_0xca68('0x29')][_0x2788d2['actionid']][_0xca68('0xb6')]][_0xca68('0x140')]||0x0:0x0;}this[_0xca68('0x2d')][this[_0xca68('0x29')][_0x2788d2['actionid']][_0xca68('0xb6')]][_0xca68('0x140')]=this[_0xca68('0x2e')][this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xb6')]];for(var _0x34d20d=0x0;_0x34d20d<this[_0xca68('0x2d')][this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xb6')]][_0xca68('0x97')];_0x34d20d+=0x1){_0x5aaea8=rr(this['queueBooked'][this[_0xca68('0x29')][_0x2788d2['actionid']]['queue']]);this['queueBookedRR'][_0x349787[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]]['queue']]=this[_0xca68('0x2d')][this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xb6')]][_0xca68('0x140')];if(_0x5aaea8['status']==='1'&&_0x5aaea8[_0xca68('0x141')]==='0'){break;}}if(!_[_0xca68('0xe5')](_0x5aaea8)){this[_0xca68('0x25')][_0x5aaea8['stateinterface']][_0xca68('0x142')]=_[_0xca68('0x41')](this[_0xca68('0x25')][_0x5aaea8[_0xca68('0x139')]]['unlockRR'])?!![]:this[_0xca68('0x25')][_0x5aaea8['stateinterface']][_0xca68('0x142')];}loggerBooked['info'](_0xca68('0x143'),_0x2788d2[_0xca68('0x137')],_0xca68('0x144'),JSON[_0xca68('0x4c')](_['pick'](this[_0xca68('0x25')][_0x5aaea8[_0xca68('0x139')]],['name',_0xca68('0x142')])),'contactAgent-idHopper:\x20',JSON[_0xca68('0x4c')](_0x5aaea8['idHopper']));if(!_[_0xca68('0xe5')](_0x5aaea8)&&_0x5aaea8[_0xca68('0xe1')]==='1'&&_0x5aaea8[_0xca68('0x141')]==='0'&&this[_0xca68('0x25')][_0x5aaea8[_0xca68('0x139')]][_0xca68('0x142')]){this[_0xca68('0x25')][_0x5aaea8[_0xca68('0x139')]][_0xca68('0x142')]=![];this['queueBooked'][_0x349787[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xb6')]]=[];this[_0xca68('0x22')][_0xca68('0x145')](_0x5aaea8[_0xca68('0x13d')],_0x5aaea8[_0xca68('0x139')])[_0xca68('0xb2')](function(_0x47d7f2){logger[_0xca68('0x9a')]('[Catch][Preview][syncQueueStatusComplete]',util[_0xca68('0x95')](_0x47d7f2,{'showHidden':![],'depth':null}));})[_0xca68('0x20')](function(){_0x349787[_0xca68('0xb4')](_0x349787[_0xca68('0x23')][_0x349787[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xb6')]]);setTimeout(function(){_0x349787['agents'][_0x5aaea8[_0xca68('0x139')]][_0xca68('0x142')]=!![];loggerBooked[_0xca68('0x7d')]('[booked][RR][finaly]',_0x2788d2['actionid'],_0xca68('0x144'),JSON[_0xca68('0x4c')](_['pick'](_0x349787['agents'][_0x5aaea8[_0xca68('0x139')]],['name',_0xca68('0x142')])),'contactAgent-idHopper:\x20',JSON[_0xca68('0x4c')](_0x5aaea8[_0xca68('0x13d')]));},0xc7);delete _0x349787[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]];unlockQueueStatus(_0x525b80,_0x2788d2[_0xca68('0x137')]);});}else{loggerBooked['info']('[booked][unlock]');this['updateOriginated'](this[_0xca68('0x23')][this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xb6')]]);this[_0xca68('0xc6')]({'active':![],'ContactId':this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xd8')],'ListId':this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xd9')],'VoiceQueueId':this[_0xca68('0x29')][_0x2788d2['actionid']][_0xca68('0xdb')]||undefined,'CampaignId':this[_0xca68('0x29')][_0x2788d2['actionid']][_0xca68('0x10a')]||undefined})[_0xca68('0xb2')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]];unlockQueueStatus(_0x525b80);}}else{loggerBooked[_0xca68('0x7d')]('[booked][unlock2]');this[_0xca68('0xb4')](this[_0xca68('0x23')][this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]]['queue']]);this[_0xca68('0xc6')]({'active':![],'ContactId':this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xd8')],'ListId':this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xd9')],'VoiceQueueId':this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]]['VoiceQueueId']||undefined,'CampaignId':this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0x10a')]||undefined})['catch'](loggerCatch(_0xca68('0x146')));delete this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]];unlockQueueStatus(_0x525b80);}}else{loggerBooked[_0xca68('0x7d')](_0xca68('0x147'));this['updateOriginated'](this[_0xca68('0x23')][this['actions'][_0x2788d2[_0xca68('0x137')]]['queue']]);this[_0xca68('0xc6')]({'active':![],'ContactId':this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xd8')],'ListId':this['actions'][_0x2788d2[_0xca68('0x137')]][_0xca68('0xd9')],'VoiceQueueId':this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0xdb')]||undefined,'CampaignId':this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]][_0xca68('0x10a')]||undefined})[_0xca68('0xb2')](loggerCatch(_0xca68('0x148')));delete this[_0xca68('0x29')][_0x2788d2[_0xca68('0x137')]];unlockQueueStatus(_0x525b80);}};Dialer[_0xca68('0xab')][_0xca68('0x3d')]=function(){var _0x82f99f=this;return BPromise[_0xca68('0xb9')]()['then'](cmHopper[_0xca68('0x149')]({}))[_0xca68('0xba')](function(){setInterval(function(){_0x82f99f[_0xca68('0x14a')]();},0x3e8);});};Dialer[_0xca68('0xab')][_0xca68('0x14b')]=function(_0x5610d8){var _0x578672=this;return function(){if(!_0x578672[_0xca68('0xdf')](_0x5610d8[_0xca68('0x76')])){if(!_0x578672[_0xca68('0xdf')](_0x5610d8[_0xca68('0x14c')])){_0x5610d8[_0xca68('0x42')]=_0xca68('0x14d');throw _0x5610d8[_0xca68('0x47')]+'\x20trunk\x20is\x20not\x20reachable';}}};};Dialer['prototype']['checkIfTime']=function(_0x9dd3ae,_0x18dd8c,_0x282a77,_0x2d09de){var _0x4970a7=this;return function(){var _0x146445=!![];return _0x4970a7[_0xca68('0x14e')](_0x9dd3ae,_0x18dd8c,_0x282a77,_0x2d09de,_0x146445);};};Dialer[_0xca68('0xab')][_0xca68('0x14f')]=function(_0x3311c6,_0x373b34,_0x27ad8b,_0xba729d){var _0x13a306=this;return function(){var _0x56de19=![];return _0x13a306[_0xca68('0x14e')](_0x3311c6[_0xca68('0x49')],_0x373b34,_0x27ad8b,_0xba729d,_0x56de19);};};Dialer[_0xca68('0xab')]['ifTime']=function(_0x24aaa7,_0x195be7,_0x4c8750,_0x5d2cdc,_0xf767be){var _0x337b6b=[];return new BPromise(function(_0x2a9f30,_0x5e928f){if(!isNotNull(_0x24aaa7)){_0x5d2cdc['message']='INTERVAL_IS_NULL';return _0x5e928f(msgResponse('ifTime',_0xca68('0x150'),_0x4c8750+_0xca68('0x151')));}if(_[_0xca68('0x4a')](_0x24aaa7)){_0x5d2cdc['message']=_0xca68('0x152');return _0x5e928f(msgResponse('ifTime',_0xca68('0x150'),_0x4c8750+_0xca68('0x153')));}if(_0x195be7&&_['isUndefined'](config[_0xca68('0x154')][_0x195be7])){_0x5d2cdc[_0xca68('0x42')]=_0xca68('0x155');return _0x5e928f(msgResponse(_0xca68('0x14e'),_0xca68('0x150'),_0x4c8750+_0xca68('0x156')+_0x195be7));}if(_[_0xca68('0x157')](_0x24aaa7)){for(var _0x4a4a6a=0x0;_0x4a4a6a<_0x24aaa7[_0xca68('0x97')];_0x4a4a6a+=0x1){_0x337b6b[_0xca68('0x13a')](ami['Action']({'action':_0xca68('0x158'),'command':util[_0xca68('0x7a')](_0xca68('0x159'),_0x24aaa7[_0x4a4a6a][_0xca68('0x15a')],!_[_0xca68('0x41')](config[_0xca68('0x154')][_0x195be7])?_0x195be7:'')})[_0xca68('0xba')](function(_0x1e4d8f){return _0x1e4d8f['content'][_0xca68('0x15b')](_0xca68('0x15c'))>=0x0;})[_0xca68('0xb2')](myreject(_0x5e928f)));}}else{_0x337b6b[_0xca68('0x13a')](ami['Action']({'action':_0xca68('0x158'),'command':util[_0xca68('0x7a')](_0xca68('0x159'),_0x24aaa7,!_['isUndefined'](config[_0xca68('0x154')][_0x195be7])?_0x195be7:'')})[_0xca68('0xba')](function(_0x9a923){return _0x9a923[_0xca68('0x15d')][_0xca68('0x15b')](_0xca68('0x15c'))>=0x0;})[_0xca68('0xb2')](myreject(_0x5e928f)));}BPromise[_0xca68('0x15e')](_0x337b6b)['then'](function(_0x410a84){var _0x511b00=_['some'](_0x410a84);if(_0x511b00){return _0x2a9f30(_0x511b00);}else{_0x5d2cdc[_0xca68('0x42')]=_0xf767be?'GLOBAL_INTERVAL_IS_OVERTIME':_0xca68('0x15f');return _0x5e928f(msgResponse('[ifTime][promiseAll]',_0xca68('0x150'),_0xca68('0x160')+_0xf767be+'\x20'+_0x4c8750+_0xca68('0x161')+util['inspect'](_0x24aaa7,{'showHidden':![],'depth':null})+'Timezone:\x20'+_0x195be7));}})[_0xca68('0xb2')](function(_0x2e2755){return _0x5e928f(msgResponse(_0xca68('0x14e'),_0xca68('0x150'),JSON[_0xca68('0x4c')](_0x2e2755)));});});};Dialer[_0xca68('0xab')]['checkDialMethod']=function(_0x1c595e){var _0x108fe9=this;return function(){switch(_0x1c595e['dialMethod']){case _0xca68('0x162'):freeVariablesPredictive(_0x1c595e);_0x108fe9[_0xca68('0x163')](_0x1c595e,0x1);break;case _0xca68('0x164'):freeVariablesPredictive(_0x1c595e);_0x108fe9['handlePower'](_0x1c595e,_0x1c595e[_0xca68('0x165')]);break;case _0xca68('0xa'):_0x108fe9['predictive'](_0x1c595e);break;case _0xca68('0x166'):freeVariablesPredictive(_0x1c595e);_0x108fe9[_0xca68('0x163')](_0x1c595e,0x1);break;default:freeVariablesPredictive(_0x1c595e);logger[_0xca68('0x9a')](_0xca68('0x167'),_0x1c595e[_0xca68('0x47')],_0xca68('0x168'));}};};Dialer[_0xca68('0xab')]['launchHandleIvr']=function(_0x3e2e7d){var _0x3f728b=this;return function(){_0x3f728b['handleIvr'](_0x3e2e7d);};};Dialer[_0xca68('0xab')][_0xca68('0xc')]=function(_0x59ecce){var _0x427775=this;if(isNotPreview(_0x59ecce[_0xca68('0x5c')])){if(isVoiceQueueOutbound(_0x59ecce[_0xca68('0x50')])&&isActive(_0x59ecce[_0xca68('0x5b')])){_0x59ecce['sendMessageOneNotActive']=!![];BPromise[_0xca68('0xb9')]()[_0xca68('0xba')](checkIsLoggedIn(_0x59ecce,_0x59ecce['loggedIn']))[_0xca68('0xba')](checkIsActive(_0x59ecce,_0x59ecce[_0xca68('0x5b')]))['then'](checkInterval(_0x59ecce))[_0xca68('0xba')](_0x427775[_0xca68('0x14b')](_0x59ecce))[_0xca68('0xba')](_0x427775['checkIfTime'](_0x59ecce[_0xca68('0x169')],_0x59ecce[_0xca68('0x16a')],_0x59ecce[_0xca68('0x47')],_0x59ecce))[_0xca68('0xba')](_0x427775[_0xca68('0x14f')](_0x59ecce['Interval'],_0x59ecce[_0xca68('0x16a')],_0x59ecce['name'],_0x59ecce))[_0xca68('0xba')](_0x427775[_0xca68('0x16b')](_0x59ecce))[_0xca68('0xb2')](loggerCatchQueueSummary(_0xca68('0x16c'),_0x59ecce));}else{notSendMessagesQueue(_0x59ecce);}}else{freeVariablesPredictive(_0x59ecce);}};Dialer[_0xca68('0xab')][_0xca68('0x16d')]=_[_0xca68('0x16e')](function(){var _0x4c2a8f=_['filter'](this['voiceQueues'],function(_0x565d0e){return _0x565d0e[_0xca68('0x16f')];});var _0x3dae71=_[_0xca68('0x170')](this[_0xca68('0x25')],function(_0xc999c){return _0xc999c[_0xca68('0x171')]&&_0xc999c['status']===_0xca68('0xe2');});if(_0x4c2a8f[_0xca68('0x97')]>0x0&&_0x3dae71['length']>0x0){return BPromise[_0xca68('0xb9')]()[_0xca68('0xba')](cmHopper['handlePreviewRecallNotifications'](_['map'](_0x4c2a8f,'id'),previewRecallmeReminderInterval,_['map'](_0x3dae71,'id')))['then'](function(_0x4fdae4){for(var _0x3c5b88=0x0;_0x3c5b88<_0x4fdae4[_0xca68('0x97')];_0x3c5b88++){var _0xb77034=_0x4fdae4[_0x3c5b88][_0xca68('0x172')][_0xca68('0x47')];if(_0xb77034)io['to'](util[_0xca68('0x7a')](_0xca68('0x173'),_0xb77034))['emit']('user:dialPreviewRecallReminder',{'hopper':_0x4fdae4[_0x3c5b88]});}})['catch'](function(_0x361e99){logger[_0xca68('0x9a')](_0xca68('0x174'),_0x361e99);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0xca68('0xab')][_0xca68('0x14a')]=function(){var _0x16e606=this;var _0x110465;for(var _0x40191c in this['campaigns']){if(typeof this[_0xca68('0x24')][_0x40191c]!==_0xca68('0x99')){_0x110465=this['campaigns'][_0x40191c];if(isCampaignIvr(_0x110465[_0xca68('0x50')])&&isActive(_0x110465['active'])){_0x110465[_0xca68('0xa1')]=!![];BPromise['resolve']()[_0xca68('0xba')](checkIsActive(_0x110465,_0x110465['active']))[_0xca68('0xba')](checkInterval(_0x110465))[_0xca68('0xba')](_0x16e606[_0xca68('0x14b')](_0x110465))[_0xca68('0xba')](_0x16e606[_0xca68('0x175')](_0x110465[_0xca68('0x169')],_0x110465[_0xca68('0x16a')],_0x110465[_0xca68('0x47')],_0x110465))[_0xca68('0xba')](_0x16e606[_0xca68('0x14f')](_0x110465['Interval'],_0x110465['dialTimezone'],_0x110465['name'],_0x110465))[_0xca68('0xba')](_0x16e606[_0xca68('0x176')](_0x110465))[_0xca68('0xb2')](loggerCatchQueueSummary(_0xca68('0x177'),_0x110465));}else{notSendMessagesCampaign(_0x110465);}}}};function getCallerIdRandom(_0x21658b,_0xc2f0ad){var _0x59c763;var _0x133f52;var _0x3727ee;if(_0xc2f0ad<=0x0){_0xc2f0ad=0x1;}_0x59c763=new RegExp(_0xca68('0x178')+_0xc2f0ad+'}$');_0x133f52=Math[_0xca68('0x179')](0xa,_0xc2f0ad-0x1);_0x3727ee=Math[_0xca68('0x179')](0xa,_0xc2f0ad)-0x1;return util[_0xca68('0x7a')]('%s',_[_0xca68('0x17a')](_0x21658b,_0x59c763,_[_0xca68('0x17b')](_0x133f52,_0x3727ee)));}function extractCalleridName(_0x5e74d2){var _0x1f8612=_0x5e74d2['match'](/"(.*?)"/);return _0x1f8612?_0x1f8612[0x1]:_0x5e74d2;}function extractCalleridNumber(_0x4598fa){var _0x2dd669=_0x4598fa['match'](/<(.*?)>/);return _0x2dd669?_0x2dd669[0x1]:_0x4598fa;}Dialer['prototype'][_0xca68('0x17c')]=function(_0x22edcb,_0x441a4a){var _0x48d5f5=this;var _0x5092de=uuid['v4']();this[_0xca68('0x29')][_0x5092de]=new Action(_0x22edcb,_0x441a4a,_0x5092de);return new BPromise(function(_0x1dad2d,_0x2aaec9){if(_[_0xca68('0x41')](_0x22edcb)&&typeof _0x22edcb!==_0xca68('0x17d')){return _0x2aaec9(msgResponse(_0xca68('0x17e'),_0xca68('0x150'),'voiceQueue\x20is\x20undefine'));}if(_[_0xca68('0x41')](_0x441a4a[_0xca68('0x17f')])||_0x441a4a[_0xca68('0x17f')]===null){return _0x2aaec9(msgResponse(_0xca68('0x17e'),_0xca68('0x150'),'contact\x20is\x20undefine'));}var _0xc1193e={'XMD-CALLERID':_0x48d5f5[_0xca68('0x29')][_0x5092de][_0xca68('0x180')](),'XMD-AGI':_0x22edcb['dialQueueProject']?util[_0xca68('0x7a')](_0xca68('0x181'),ipAgi,_0x22edcb[_0xca68('0x115')]):_0xca68('0x182'),'XMD-AGIAFTER':_0x22edcb['dialQueueProject2']?util[_0xca68('0x7a')]('\x22agi://%s/square,%s\x22',ipAgi,_0x22edcb[_0xca68('0x11a')]):_0xca68('0x182'),'XMD-QUEUE':_0x22edcb[_0xca68('0x50')]===_0xca68('0x92')?util['format'](_0xca68('0x183'),_0x22edcb[_0xca68('0x47')],_0x22edcb[_0xca68('0x184')]||'',_0x22edcb[_0xca68('0x11b')]?'c':'',_0x22edcb[_0xca68('0x122')]||0x3):'NONE','XMD-CONTACTID':_0x441a4a['ContactId'],'XMD-CDRTYPE':_0xca68('0x185'),'CALLERID(all)':_0x48d5f5[_0xca68('0x29')][_0x5092de][_0xca68('0x180')](),'XMD-AMD':_0x22edcb[_0xca68('0xea')]?_0xca68('0x186'):'NONE','XMD-DESTINATION':_0xca68('0xe9')};if(_0x22edcb[_0xca68('0xea')]){_0xc1193e[_0xca68('0x187')]=_0x22edcb[_0xca68('0x188')]||0x9c4;_0xc1193e['XMD-AMDGREETING']=_0x22edcb['dialAMDGreeting']||0x5dc;_0xc1193e[_0xca68('0x189')]=_0x22edcb[_0xca68('0x18a')]||0x320;_0xc1193e[_0xca68('0x18b')]=_0x22edcb['dialAMDTotalAnalysisTime']||0x1388;_0xc1193e[_0xca68('0x18c')]=_0x22edcb[_0xca68('0x18d')]||0x64;_0xc1193e[_0xca68('0x18e')]=_0x22edcb[_0xca68('0x18f')]||0x32;_0xc1193e[_0xca68('0x190')]=_0x22edcb[_0xca68('0x191')]||0x3;_0xc1193e['XMD-AMDSILENCETHRESHOLD']=_0x22edcb['dialAMDSilenceThreshold']||0x100;_0xc1193e[_0xca68('0x192')]=_0x22edcb[_0xca68('0x193')]||0x1388;}if(_0x22edcb[_0xca68('0x50')]===_0xca68('0x92')){_0xc1193e[_0xca68('0x194')]=_0x441a4a[_0xca68('0xdb')];}else{_0xc1193e['XMD-CAMPAIGNID']=_0x441a4a[_0xca68('0x10a')];}for(var _0x146ef8 in _0x441a4a[_0xca68('0x195')]){if(typeof _0x441a4a[_0xca68('0x195')][_0x146ef8]!==_0xca68('0x99')){if(isNotNull(_0x441a4a[_0xca68('0x195')][_0x146ef8])&&_0x146ef8!=='id'&&_0x146ef8!==_0xca68('0x196')&&_0x146ef8!==_0xca68('0x197')&&_0x146ef8!==_0xca68('0x198')){_0xc1193e[util['format'](_0xca68('0x199'),_0xca68('0x19a'),_[_0xca68('0x19b')](_0x146ef8))]=_0x441a4a[_0xca68('0x195')][_0x146ef8];}}}var _0xda3b72=_0x48d5f5['isTrunkReachable'](_0x22edcb[_0xca68('0x76')])?getCallerId(_0x22edcb['Trunk'][_0xca68('0x19c')],_0x22edcb['dialOriginateCallerIdName'],_0x22edcb[_0xca68('0x19d')]>0x0?getCallerIdRandom(_0x22edcb[_0xca68('0x5e')],_0x22edcb['dialRandomLastDigitCallerIdNumber']):_0x22edcb[_0xca68('0x5e')]):getCallerId(_[_0xca68('0xe5')](_0x22edcb['TrunkBackup'])?_0x22edcb[_0xca68('0x76')][_0xca68('0x19c')]:_0x22edcb[_0xca68('0x14c')][_0xca68('0x19c')],_0x22edcb[_0xca68('0x5d')],_0x22edcb[_0xca68('0x19d')]>0x0?getCallerIdRandom(_0x22edcb[_0xca68('0x5e')],_0x22edcb['dialRandomLastDigitCallerIdNumber']):_0x22edcb[_0xca68('0x5e')]);if(_0xda3b72){_0xc1193e[_0xca68('0x19e')]=_0x48d5f5[_0xca68('0x29')][_0x5092de][_0xca68('0x19f')]=extractCalleridName(_0xda3b72);_0xc1193e['XMD-ORIGINATECALLERIDNUM']=_0x441a4a[_0xca68('0x17f')];}return ami[_0xca68('0xb0')]({'actionid':_0x5092de,'action':_0xca68('0x17e'),'channel':_0x48d5f5['isTrunkReachable'](_0x22edcb['Trunk'])?util[_0xca68('0x7a')](_0xca68('0x1a0'),_0x22edcb[_0xca68('0x76')]['name'],isNotNull(_0x22edcb[_0xca68('0x1a1')])?_0x22edcb[_0xca68('0x1a1')][_0xca68('0x1a2')]()||'':'',_0x22edcb[_0xca68('0x1a3')]>0x0?_0x441a4a[_0xca68('0x17f')][_0xca68('0x1a4')](_0x22edcb[_0xca68('0x1a3')]):_0x441a4a[_0xca68('0x17f')]):util[_0xca68('0x7a')](_0xca68('0x1a0'),_['isNil'](_0x22edcb[_0xca68('0x14c')])?_0x22edcb['Trunk']['name']:_0x22edcb[_0xca68('0x14c')][_0xca68('0x47')],isNotNull(_0x22edcb['dialPrefix'])?_0x22edcb['dialPrefix'][_0xca68('0x1a2')]()||'':'',_0x22edcb[_0xca68('0x1a3')]>0x0?_0x441a4a[_0xca68('0x17f')][_0xca68('0x1a4')](_0x22edcb[_0xca68('0x1a3')]):_0x441a4a[_0xca68('0x17f')]),'callerid':_0xda3b72,'Exten':'xcally-motion-dialer','Context':_0xca68('0x1a5'),'Priority':'1','variable':_0xc1193e,'timeout':(_0x22edcb[_0xca68('0x5f')]||0x1e)*0x3e8,'async':!![],'channelid':_0x5092de})[_0xca68('0xba')](function(_0x46f36c){return _0x1dad2d(_0x46f36c);})['catch'](function(_0x573af1){_0x22edcb[_0xca68('0x1a6')]+=0x1;var _0x2aabd1=new History(_0x48d5f5[_0xca68('0x29')][_0x5092de]);logger['error'](util[_0xca68('0x7a')](_0xca68('0x1a7'),JSON[_0xca68('0x4c')](_0x573af1)));_0x2aabd1[_0xca68('0xa9')]=0xe;_0x2aabd1[_0xca68('0xf7')]=_0xca68('0x1a8');_0x2aabd1['starttime']=moment()[_0xca68('0x7a')](_0xca68('0x109'));_0x2aabd1[_0xca68('0x1a9')]=_0x2aabd1[_0xca68('0xaa')];_0x48d5f5['createHistory'](_0x2aabd1)[_0xca68('0xb2')](loggerCatch(_0xca68('0x1aa')));_0x48d5f5['moveContactManagedDialer'](_0x2aabd1)['catch'](loggerCatch('[originate][error]'))['finally'](function(){delete _0x48d5f5['actions'][_0x5092de];return _0x2aaec9(msgResponse(_0xca68('0x17e'),_0xca68('0x1ab'),_0xca68('0x1ac')));});});});};Dialer['prototype'][_0xca68('0x1ad')]=function(_0x442178){var _0x5dc2ea=this[_0xca68('0x29')][_0x442178[_0xca68('0x137')]];if(_0x5dc2ea){delete this[_0xca68('0x29')][_0x442178[_0xca68('0x137')]];_0x5dc2ea[_0xca68('0x121')]=moment()[_0xca68('0x7a')](_0xca68('0x109'));var _0x36df25=_0x5dc2ea[_0xca68('0x50')]===_0xca68('0x79')?this[_0xca68('0x24')][_0x5dc2ea[_0xca68('0xb6')]]:this[_0xca68('0x23')][_0x5dc2ea[_0xca68('0x1ae')]()];if(!this[_0xca68('0xdd')](_0x442178[_0xca68('0x1af')])){this[_0xca68('0xb4')](_0x36df25);return this[_0xca68('0x1b0')](_0x5dc2ea,_0x36df25,_0x442178)[_0xca68('0xb2')](loggerCatch('[callProgressDetecting]\x20'));}this[_0xca68('0xad')][_0x442178[_0xca68('0xed')]]=_0x5dc2ea;}};Dialer['prototype']['checkRetriveMax']=function(_0x31804c,_0x4c756c,_0x1152cf){var _0x44e497=new History(_0x4c756c);if(_0x44e497[_0xca68('0xfb')]+_0x44e497['countcongestionretry']+_0x44e497[_0xca68('0xfd')]+_0x44e497[_0xca68('0xfe')]+_0x44e497[_0xca68('0xff')]+_0x44e497[_0xca68('0x100')]+_0x44e497[_0xca68('0x101')]+_0x44e497[_0xca68('0x102')]>=_0x1152cf[_0xca68('0x10d')]-0x1){return!![];}switch(_0x31804c){case 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0x5:if(_0x44e497['countbusyretry']>=_0x1152cf[_0xca68('0x1b4')]-0x1){return!![];}this[_0xca68('0xc6')]({'active':![],'countbusyretry':_0x44e497[_0xca68('0xfb')]+=0x1,'scheduledat':moment()['add'](_0x1152cf[_0xca68('0x1b5')],_0xca68('0x108'))[_0xca68('0x7a')](_0xca68('0x109')),'ContactId':_0x44e497[_0xca68('0xd8')],'ListId':_0x44e497[_0xca68('0xd9')],'VoiceQueueId':_0x44e497[_0xca68('0xdb')]||undefined,'CampaignId':_0x44e497['CampaignId']||undefined})[_0xca68('0xb2')](loggerCatch(_0xca68('0x1b6')));break;case 0x8:if(_0x44e497[_0xca68('0xfc')]>=_0x1152cf[_0xca68('0x1b7')]-0x1){return!![];}this[_0xca68('0xc6')]({'active':![],'countcongestionretry':_0x44e497['countcongestionretry']+=0x1,'scheduledat':moment()['add'](_0x1152cf['dialCongestionRetryFrequency'],'minutes')['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x44e497[_0xca68('0xd8')],'ListId':_0x44e497[_0xca68('0xd9')],'VoiceQueueId':_0x44e497[_0xca68('0xdb')]||undefined,'CampaignId':_0x44e497[_0xca68('0x10a')]||undefined})['catch'](loggerCatch(_0xca68('0x1b8')));break;case 0x0:if(_0x44e497[_0xca68('0xfe')]>=_0x1152cf[_0xca68('0x1b9')]-0x1){return!![];}else{this['rescheduleContact']({'active':![],'countnosuchnumberretry':_0x44e497[_0xca68('0xfe')]+=0x1,'scheduledat':moment()[_0xca68('0x106')](_0x1152cf[_0xca68('0x1ba')],'minutes')[_0xca68('0x7a')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x44e497[_0xca68('0xd8')],'ListId':_0x44e497[_0xca68('0xd9')],'VoiceQueueId':_0x44e497['VoiceQueueId']||undefined,'CampaignId':_0x44e497['CampaignId']||undefined})['catch'](loggerCatch(_0xca68('0x1bb')));}break;case 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0x13:if(_0x44e497[_0xca68('0x101')]>=_0x1152cf['dialMachineMaxRetry']-0x1){return!![];}this['rescheduleContact']({'active':![],'countmachineretry':_0x44e497['countmachineretry']+=0x1,'scheduledat':moment()[_0xca68('0x106')](_0x1152cf[_0xca68('0x107')],_0xca68('0x108'))['format'](_0xca68('0x109')),'ContactId':_0x44e497[_0xca68('0xd8')],'ListId':_0x44e497[_0xca68('0xd9')],'VoiceQueueId':_0x44e497[_0xca68('0xdb')]||undefined,'CampaignId':_0x44e497[_0xca68('0x10a')]||undefined})[_0xca68('0xb2')](loggerCatch(_0xca68('0x10b')));break;case 0x14:if(_0x44e497[_0xca68('0x102')]>=_0x1152cf[_0xca68('0x1bd')]-0x1){return!![];}this[_0xca68('0xc6')]({'active':![],'countagentrejectretry':_0x44e497[_0xca68('0x102')]+=0x1,'scheduledat':moment()[_0xca68('0x106')](_0x1152cf[_0xca68('0x1be')],_0xca68('0x108'))[_0xca68('0x7a')](_0xca68('0x109')),'ContactId':_0x44e497[_0xca68('0xd8')],'ListId':_0x44e497[_0xca68('0xd9')],'VoiceQueueId':_0x44e497[_0xca68('0xdb')]||undefined,'CampaignId':_0x44e497[_0xca68('0x10a')]||undefined})[_0xca68('0xb2')](loggerCatch(_0xca68('0x1bf')));break;default:return!![];}};Dialer[_0xca68('0xab')][_0xca68('0x1b0')]=function(_0x402899,_0x34abe3,_0x537b75){var _0x25fca3=this;var _0x815271=new History(_0x402899);var _0x107273=![];var _0x2b720a;var _0x2f3851;return new BPromise(function(_0x43f215,_0x2c92e8){if(_[_0xca68('0x41')](_0x34abe3)&&typeof _0x34abe3!==_0xca68('0x17d')){return _0x2c92e8(msgResponse(_0xca68('0x1c0'),_0xca68('0x150'),'entity\x20is\x20undefine'));}if(_[_0xca68('0x41')](_0x537b75)&&typeof 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_0x2c92e8(msgResponse(_0xca68('0x1c0'),'Failure','evt\x20is\x20undefine'));}_0x25fca3[_0xca68('0xbe')](_0x815271,_0x537b75[_0xca68('0x118')],_0x34abe3)[_0xca68('0xba')](function(_0xf4f8ec){if(_0xf4f8ec[_0xca68('0x12a')]==0x1)_0x107273=!![];switch(_0x537b75[_0xca68('0x118')]){case'0':_0x34abe3[_0xca68('0x68')]+=0x1;_0x815271[_0xca68('0xa9')]=0x0;_0x815271[_0xca68('0xf7')]=_0xca68('0x1c1');_0x815271['countnosuchnumberretry']+=0x1;_0x815271[_0xca68('0xf9')]+=0x1;ami[_0xca68('0x4f')]('custom:agentnosuchnumber',ut[_0xca68('0xf2')](_0x402899,'nosuchnumber'));_0x2b720a=_0x34abe3[_0xca68('0x1ba')];_0x2f3851=_0x34abe3[_0xca68('0x128')];_0x25fca3[_0xca68('0xcf')](_0x815271)[_0xca68('0xb2')](loggerCatch(_0xca68('0xfa')));if(_0x25fca3[_0xca68('0x1c2')](0x0,_0x402899,_0x34abe3)&&!_0x107273){if(_0x815271[_0xca68('0xfe')]>=_0x34abe3[_0xca68('0x1b9')]){_0x25fca3['createStateFinal'](_0x815271,_0x43f215,_0x2c92e8,_0xca68('0x1c3'));}else{_0x25fca3[_0xca68('0x10e')](_0x815271,_0x43f215,_0x2c92e8,'reason\x200\x20no\x20such\x20number....');}}break;case'3':_0x34abe3['outboundNoAnswerCallsDay']+=0x1;_0x815271['state']=0x3;_0x815271['statedesc']=_0xca68('0x1c4');_0x815271[_0xca68('0xfd')]+=0x1;_0x815271['countglobal']+=0x1;ami[_0xca68('0x4f')](_0xca68('0x1c5'),ut['buildObj'](_0x402899,'noanswer'));_0x2b720a=_0x34abe3['dialNoAnswerRetryFrequency'];_0x2f3851=_0x34abe3[_0xca68('0x128')];_0x25fca3[_0xca68('0xcf')](_0x815271)[_0xca68('0xb2')](loggerCatch(_0xca68('0x1c6')));if(_0x25fca3[_0xca68('0x1c2')](0x3,_0x402899,_0x34abe3)&&!_0x107273){if(_0x815271['countnoanswerretry']>=_0x34abe3[_0xca68('0x1b1')]){_0x25fca3[_0xca68('0x104')](_0x815271,_0x43f215,_0x2c92e8,_0xca68('0x1c7'));}else{_0x25fca3[_0xca68('0x10e')](_0x815271,_0x43f215,_0x2c92e8,_0xca68('0x1c7'));}}break;case'5':_0x34abe3[_0xca68('0x1c8')]+=0x1;_0x815271['state']=0x5;_0x815271['statedesc']=_0xca68('0x1c9');_0x815271[_0xca68('0xfb')]+=0x1;_0x815271[_0xca68('0xf9')]+=0x1;ami['emit'](_0xca68('0x1ca'),ut['buildObj'](_0x402899,'busy'));_0x2b720a=_0x34abe3['dialBusyRetryFrequency'];_0x2f3851=_0x34abe3[_0xca68('0x128')];_0x25fca3[_0xca68('0xcf')](_0x815271)[_0xca68('0xb2')](loggerCatch(_0xca68('0x1cb')));if(_0x25fca3[_0xca68('0x1c2')](0x5,_0x402899,_0x34abe3)&&!_0x107273){if(_0x815271[_0xca68('0xfb')]>=_0x34abe3['dialBusyMaxRetry']){_0x25fca3[_0xca68('0x104')](_0x815271,_0x43f215,_0x2c92e8,_0xca68('0x1cc'));}else{_0x25fca3[_0xca68('0x10e')](_0x815271,_0x43f215,_0x2c92e8,'reason\x205\x20busy');}}break;case'8':_0x34abe3['outboundCongestionCallsDay']+=0x1;_0x815271[_0xca68('0xa9')]=0x8;_0x815271[_0xca68('0xf7')]=_0xca68('0x1cd');_0x815271[_0xca68('0xfc')]+=0x1;_0x815271[_0xca68('0xf9')]+=0x1;_0x2b720a=_0x34abe3[_0xca68('0x1ce')];_0x2f3851=_0x34abe3[_0xca68('0x128')];ami[_0xca68('0x4f')](_0xca68('0x1cf'),ut[_0xca68('0xf2')](_0x402899,'congestion'));_0x25fca3['createHistory'](_0x815271)[_0xca68('0xb2')](loggerCatch(_0xca68('0x1d0')));if(_0x25fca3[_0xca68('0x1c2')](0x8,_0x402899,_0x34abe3)&&!_0x107273){if(_0x815271[_0xca68('0xfc')]>=_0x34abe3[_0xca68('0x1b7')]){_0x25fca3['createStateFinal'](_0x815271,_0x43f215,_0x2c92e8,_0xca68('0x1d1'));}else{_0x25fca3[_0xca68('0x10e')](_0x815271,_0x43f215,_0x2c92e8,_0xca68('0x1d1'));}}break;case'11':_0x34abe3[_0xca68('0x1d2')]+=0x1;_0x815271[_0xca68('0xa9')]=0xb;_0x815271[_0xca68('0xf7')]=_0xca68('0x130');_0x815271[_0xca68('0x100')]+=0x1;_0x815271[_0xca68('0xf9')]+=0x1;_0x2b720a=_0x34abe3[_0xca68('0x1d3')];_0x2f3851=_0x34abe3[_0xca68('0x128')];_0x25fca3['createHistory'](_0x815271)[_0xca68('0xb2')](loggerCatch('[syncAgentComplete][createHistory][11]'));if(_0x25fca3['checkRetriveMax'](0xb,_0x402899,_0x34abe3)&&!_0x107273){if(_0x815271[_0xca68('0x100')]>=_0x34abe3['dialAbandonedMaxRetry']){_0x25fca3[_0xca68('0x104')](_0x815271,_0x43f215,_0x2c92e8,'reason\x2011\x20abandoned');}else{_0x25fca3[_0xca68('0x10e')](_0x815271,_0x43f215,_0x2c92e8,_0xca68('0x1d4'));}}break;case'20':_0x34abe3[_0xca68('0x1d5')]+=0x1;_0x815271[_0xca68('0xa9')]=0x14;_0x815271['statedesc']=_0xca68('0x1d6');_0x815271[_0xca68('0x102')]+=0x1;_0x815271['countglobal']+=0x1;_0x2b720a=_0x34abe3[_0xca68('0x1be')];_0x2f3851=_0x34abe3[_0xca68('0x128')];ami[_0xca68('0x4f')](_0xca68('0x1d7'),ut[_0xca68('0xf2')](_0x402899,_0xca68('0x1d8')));_0x25fca3['createHistory'](_0x815271)[_0xca68('0xb2')](loggerCatch(_0xca68('0x1d9')));if(_0x25fca3[_0xca68('0x1c2')](0x14,_0x402899,_0x34abe3)&&!_0x107273){if(_0x815271[_0xca68('0x102')]>=_0x34abe3[_0xca68('0x1bd')]){_0x25fca3[_0xca68('0x104')](_0x815271,_0x43f215,_0x2c92e8,_0xca68('0x1da'));}else{_0x25fca3[_0xca68('0x10e')](_0x815271,_0x43f215,_0x2c92e8,'reason\x2020\x20agentreject');}}break;default:_0x34abe3[_0xca68('0x6a')]+=0x1;_0x815271[_0xca68('0xa9')]=0xc;_0x815271[_0xca68('0xf7')]=_0x537b75[_0xca68('0x118')];_0x2b720a=_0x34abe3[_0xca68('0x1be')];_0x2f3851=_0x34abe3[_0xca68('0x128')];_0x25fca3[_0xca68('0xcf')](_0x815271)[_0xca68('0xb2')](loggerCatch(_0xca68('0x1db')));if(_0x25fca3[_0xca68('0x1c2')](_0x537b75[_0xca68('0x118')],_0x402899,_0x34abe3)&&!_0x107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_0x43f215(0x1);});}});});};Dialer[_0xca68('0xab')][_0xca68('0x10e')]=function(_0x50e030,_0x54f369,_0x41a4ab,_0x7894b2){var _0x3e1998=new Final(_0x50e030);_0x3e1998[_0xca68('0xa9')]=0xf;_0x3e1998[_0xca68('0xf7')]='Global';this[_0xca68('0x104')](_0x3e1998,_0x54f369,_0x41a4ab,_0x7894b2);};Dialer['prototype'][_0xca68('0x104')]=function(_0x3c1045,_0xa65137,_0x3db416,_0x5ddc98){this[_0xca68('0xce')](_0x3c1045)[_0xca68('0xba')](function(){return _0xa65137(msgResponse(_0xca68('0x1c0'),_0xca68('0xde'),_0x5ddc98));})[_0xca68('0xb2')](function(){return _0x3db416(msgResponse(_0xca68('0x1dc'),_0xca68('0x150'),_0xca68('0x1dd')));});};Dialer['prototype']['predictive']=function(_0x5ab2db){var _0x10f9cb=_0x5ab2db[_0xca68('0x1de')]/0x64;var _0x58776f=_0x5ab2db[_0xca68('0x66')]/(_0x5ab2db[_0xca68('0x66')]+_0x5ab2db[_0xca68('0x61')]);var _0x308a58=Math[_0xca68('0x1df')](_0x5ab2db[_0xca68('0x72')]*(_0x5ab2db['predictiveIntervalMaxThreshold']/0x64));var _0x44ac65=Math[_0xca68('0x1df')](_0x5ab2db['predictiveIntervalAvailable']*(_0x5ab2db[_0xca68('0x1e0')]/0x64));var _0x4804b0=_0x5ab2db[_0xca68('0x52')]+_0x5ab2db[_0xca68('0x57')];var _0x3a22e4=Math[_0xca68('0x1e1')](_0x5ab2db[_0xca68('0x89')]*_0x5ab2db['erlangAbandonmentRate']*_0x5ab2db[_0xca68('0x70')]*_0x5ab2db[_0xca68('0x1e2')]);if(_[_0xca68('0x41')](_0x5ab2db['startProgressive'])){if(!_[_0xca68('0x41')](_0x5ab2db[_0xca68('0x2a')])){_0x5ab2db['startPredictive']=undefined;loggerPredictive[_0xca68('0x9a')](_0xca68('0x1e3'),_0xca68('0x1e4'));}if(!_['isUndefined'](_0x5ab2db[_0xca68('0x90')])){loggerPredictive[_0xca68('0x9a')](_0xca68('0x1e3'),_0xca68('0x1e5'));clearInterval(_0x5ab2db['handlePredictive']);_0x5ab2db['handlePredictive']=undefined;}_0x5ab2db[_0xca68('0x2b')]=moment()[_0xca68('0x7a')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive['info'](_0x5ab2db['name'],_0xca68('0x1e6'),_0x5ab2db['startProgressive']);this[_0xca68('0x163')](_0x5ab2db,0x1);}else if(ifInterval(_0x5ab2db[_0xca68('0x1e7')],_0x5ab2db['startProgressive'])){this[_0xca68('0x163')](_0x5ab2db,0x1);loggerPredictiveCalls['info'](_0xca68('0x1e8'),_0x5ab2db[_0xca68('0x2b')],_0x5ab2db[_0xca68('0x47')]);_0x5ab2db[_0xca68('0x89')]=0x0;_0x5ab2db['predictiveIntervalErlangCallsDroppedCalls']=0x0;}else if(_0x10f9cb<_0x58776f&&_0x5ab2db[_0xca68('0x1e9')]===_0xca68('0x1ea')){freeVariablesPredictive(_0x5ab2db);loggerPredictive[_0xca68('0x7d')](_0xca68('0x1eb'),_0xca68('0x1ec'),_0x58776f,'startProgressive',_0x5ab2db['name']);}else if(_0x3a22e4<_0x5ab2db['predictiveIntervalErlangCallsDroppedCalls']&&_0x5ab2db[_0xca68('0x1e9')]===_0xca68('0x1ea')){freeVariablesPredictive(_0x5ab2db);loggerPredictive[_0xca68('0x7d')](_0xca68('0x1ed'),_0xca68('0x1ee'),_0x3a22e4,_0xca68('0x1ef'),_0x5ab2db[_0xca68('0x6f')],_0xca68('0x2b'),_0x5ab2db[_0xca68('0x47')]);}else if(!ifInterval(_0x5ab2db[_0xca68('0x1e7')],_0x5ab2db[_0xca68('0x2b')])&&_[_0xca68('0x41')](_0x5ab2db[_0xca68('0x2a')])&&!_[_0xca68('0x41')](_0x5ab2db[_0xca68('0x2b')])){_0x5ab2db['startPredictive']=moment()['format'](_0xca68('0x109'));loggerPredictive[_0xca68('0x7d')](_0x5ab2db[_0xca68('0x47')],_0xca68('0x1f0'),_0x5ab2db['startPredictive']);this[_0xca68('0xc4')](_0x5ab2db['dialPredictiveInterval'])[_0xca68('0xba')](this['getDataPredictive'](_0x5ab2db))[_0xca68('0xba')](mergeDataErlangB(_0x5ab2db))[_0xca68('0xba')](this[_0xca68('0x1f1')](_0x5ab2db))[_0xca68('0xb2')](loggerCatchPredictive(_0xca68('0x1f2'),_0x5ab2db));}else if(!ifInterval(_0x5ab2db[_0xca68('0x1e7')],_0x5ab2db[_0xca68('0x2a')])){_0x5ab2db[_0xca68('0x6f')]=0x0;_0x5ab2db[_0xca68('0x2a')]=moment()[_0xca68('0x7a')](_0xca68('0x109'));loggerPredictive[_0xca68('0x7d')](_0x5ab2db['name'],_0xca68('0x1f3'),_0x5ab2db[_0xca68('0x2a')]);clearInterval(_0x5ab2db[_0xca68('0x90')]);_0x5ab2db[_0xca68('0x90')]=undefined;this[_0xca68('0xc4')](_0x5ab2db[_0xca68('0x1e7')])['then'](this[_0xca68('0x1f4')](_0x5ab2db))['then'](mergeDataErlangB(_0x5ab2db))['then'](this[_0xca68('0x1f1')](_0x5ab2db))[_0xca68('0xb2')](loggerCatchPredictive('Predictive\x20for\x20every\x20interval',_0x5ab2db));}else if(_0x5ab2db[_0xca68('0x72')]&&_0x4804b0<_0x5ab2db[_0xca68('0x72')]-_0x44ac65){freeVariablesPredictive(_0x5ab2db);loggerPredictive['info'](_0x5ab2db[_0xca68('0x47')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x4804b0,')\x20are\x20less\x20than\x20threshold\x20(',_0x5ab2db['predictiveIntervalAvailable'],'-',_0x44ac65,'=',_0x5ab2db[_0xca68('0x72')]-_0x44ac65,')');}else if(_0x5ab2db[_0xca68('0x72')]&&_0x4804b0>_0x5ab2db['predictiveIntervalAvailable']+_0x308a58){freeVariablesPredictive(_0x5ab2db);loggerPredictive[_0xca68('0x7d')](_0x5ab2db[_0xca68('0x47')],_0xca68('0x1f5'),_0x4804b0,_0xca68('0x1f6'),_0x5ab2db[_0xca68('0x72')],'+',_0x308a58,'=',_0x5ab2db[_0xca68('0x72')]+_0x308a58,')');}};Dialer['prototype'][_0xca68('0x1f4')]=function(_0x2f775e){var _0x494210=this;return function(_0x112832){return new BPromise(function(_0x2e38e7,_0x294220){_[_0xca68('0xd6')](_0x2f775e,_0x112832[0x0]);if(checkGetDataPredictive(_0x112832[0x0])){var _0x36ca64=_0x2f775e['predictiveIntervalAvailable']=_0x2f775e[_0xca68('0x57')]+_0x2f775e[_0xca68('0x52')];var _0x44be76=_0x2f775e[_0xca68('0x1e7')]*0x3c;var _0xf447d5=_0x112832[0x0][_0xca68('0x6c')]+_0x112832[0x0][_0xca68('0x6b')];var _0x543e13=(_0x112832[0x0][_0xca68('0x81')]+_0x112832[0x0][_0xca68('0x123')]+_0x112832[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x112832[0x0]['predictiveIntervalTotalCalls'];_0x2f775e[_0xca68('0x70')]=_0x543e13>0x0?_0x543e13:0x1;switch(_0x2f775e['dialPredictiveOptimization']){case'dropRate':var _0x5164b5=_0x2f775e['dialPredictiveOptimizationPercentage']/0x64;return _0x494210[_0xca68('0x1f7')](_0x36ca64,_0x44be76,_0xf447d5,_0x543e13,_0x5164b5)['then'](function(_0x49d515){return _0x2e38e7(_0x49d515);});case'agentBusyFactor':var _0x44a17=_0x2f775e[_0xca68('0x1de')]/0x64;return _0x494210[_0xca68('0x1f8')](_0x36ca64,_0x44be76,_0xf447d5,_0x543e13,_0x44a17)[_0xca68('0xba')](function(_0x97eda3){return _0x2e38e7(_0x97eda3);});default:return _0x294220(msgResponse(_0xca68('0x1f9'),_0xca68('0x150'),_0xca68('0x1fa')));}}else{return _0x294220(msgResponse('[getDataPredictive]','Failure','check\x20failure'));}});};};Dialer[_0xca68('0xab')][_0xca68('0x1fb')]=function(_0x4e20d5){var _0x572b3c=this;return function(_0x471ed4){return new BPromise(function(_0x1b9981,_0x60ae4b){_[_0xca68('0xd6')](_0x4e20d5,_0x471ed4[0x0]);if(checkGetDataPredictive(_0x471ed4[0x0])){loggerPredictive[_0xca68('0x7d')](JSON[_0xca68('0x4c')](_0x471ed4[0x0]));if(_0x4e20d5[_0xca68('0x1e9')]==='dropRate'){return _0x572b3c[_0xca68('0xcc')](_0x4e20d5['id'])[_0xca68('0xba')](function(_0x479131){var _0x2a4164=_0x4e20d5[_0xca68('0x53')]-_0x479131[0x0][_0xca68('0x1fc')];var _0x2b4ce6=_0x4e20d5[_0xca68('0x1e7')]*0x3c;var _0x2dcaf8=_0x471ed4[0x0]['predictiveIntervalAvgTalktime']+_0x471ed4[0x0]['predictiveIntervalAvgHoldtime'];var _0x589201=(_0x471ed4[0x0][_0xca68('0x81')]+_0x471ed4[0x0][_0xca68('0x123')]+_0x471ed4[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x471ed4[0x0]['predictiveIntervalTotalCalls'];var _0x4c3b16=_0x4e20d5[_0xca68('0x1de')]/0x64;_0x4e20d5[_0xca68('0x71')]=_0x479131[0x0][_0xca68('0x1fc')]||0x0;_0x4e20d5['predictiveIntervalHitRate']=_0x589201>0x0?_0x589201:0x1;return _0x572b3c[_0xca68('0x1f7')](_0x2a4164,_0x2b4ce6,_0x2dcaf8,_0x589201,_0x4c3b16);})['then'](function(_0x48f392){return _0x1b9981(_0x48f392);})[_0xca68('0xb2')](function(_0x489953){return _0x60ae4b(msgResponse(_0xca68('0x1fd'),_0xca68('0x150'),JSON[_0xca68('0x4c')](_0x489953)));});}if(_0x4e20d5[_0xca68('0x1e9')]===_0xca68('0x1fe')){return _0x572b3c[_0xca68('0xcc')](_0x4e20d5['id'])['then'](function(_0x394414){var _0x2c25e2=_0x4e20d5[_0xca68('0x53')]-_0x394414[0x0]['outboundQueuePauses'];var _0x3082e0=_0x4e20d5[_0xca68('0x1e7')]*0x3c;var _0x200081=_0x471ed4[0x0][_0xca68('0x6c')]+_0x471ed4[0x0][_0xca68('0x6b')];var _0x177f1b=(_0x471ed4[0x0][_0xca68('0x81')]+_0x471ed4[0x0][_0xca68('0x123')]+_0x471ed4[0x0][_0xca68('0x6d')])/_0x471ed4[0x0][_0xca68('0x7f')];var _0x3937b9=_0x4e20d5[_0xca68('0x1de')]/0x64;_0x4e20d5['predictiveIntervalPauses']=_0x394414[0x0][_0xca68('0x1fc')]||0x0;_0x4e20d5['predictiveIntervalHitRate']=_0x177f1b>0x0?_0x177f1b:0x1;return _0x572b3c[_0xca68('0x1f8')](_0x2c25e2,_0x3082e0,_0x200081,_0x177f1b,_0x3937b9);})['then'](function(_0x199eb0){return _0x1b9981(_0x199eb0);})[_0xca68('0xb2')](function(_0xa6fb14){return _0x60ae4b(msgResponse(_0xca68('0x1fd'),'Failure',JSON[_0xca68('0x4c')](_0xa6fb14)));});}}else{return _0x60ae4b(msgResponse(_0xca68('0x1f9'),_0xca68('0x150'),_0xca68('0x1ff')));}});};};Dialer['prototype'][_0xca68('0x1f1')]=function(_0x33819d){var _0x4cbc30=this;return function(){var _0x32a9f9=0x0;var _0x5bdfc0=Math[_0xca68('0x1e1')](_0x33819d['erlangCallToSecond']*0x3e8);if(_0x5bdfc0>0x0){_0x5bdfc0=_0x5bdfc0<0x64?0x64:_0x5bdfc0;loggerPredictive['info'](_0x33819d[_0xca68('0x47')],'one\x20call\x20every:',_0x5bdfc0,_0xca68('0x4d'));_0x33819d[_0xca68('0x90')]=setInterval(function(){_0x4cbc30[_0xca68('0x90')](_0x33819d);loggerPredictiveCalls[_0xca68('0x7d')](_0xca68('0x200'),_0x32a9f9+=0x1);},_0x5bdfc0);}else{loggerPredictive[_0xca68('0x7d')](_0x33819d[_0xca68('0x47')],_0xca68('0x201'));}};};Dialer['prototype'][_0xca68('0x202')]=function(_0x15cdcc,_0x57f266){var _0x4ef27f=this;return function(_0x2d95f6){if(_[_0xca68('0x4a')](_0x2d95f6)){if(_[_0xca68('0xe5')](_0x57f266['UserId'])||!_0x57f266['recallme']){if(_0x15cdcc[_0xca68('0x5c')]==='booked'){_0x15cdcc[_0xca68('0x13b')]=_[_0xca68('0x41')](_0x15cdcc[_0xca68('0x13b')])?!![]:_0x15cdcc[_0xca68('0x13b')];var _0x1cfd3f=uuid['v4']();_0x4ef27f[_0xca68('0x29')][_0x1cfd3f]=new Action(_0x15cdcc,_0x57f266,_0x1cfd3f);loggerBooked['info'](_0xca68('0x203'),_0x1cfd3f,_0xca68('0x204'),JSON[_0xca68('0x4c')](_0x15cdcc[_0xca68('0x13b')]),_0xca68('0x205'),_0x15cdcc[_0xca68('0x47')]);if(_0x15cdcc[_0xca68('0x13b')]){_0x15cdcc[_0xca68('0x13b')]=![];_0x4ef27f[_0xca68('0x2d')][_0x4ef27f[_0xca68('0x29')][_0x1cfd3f][_0xca68('0xb6')]]=[];ami[_0xca68('0xb0')]({'actionid':_0x1cfd3f,'action':'queuestatus','queue':_0x15cdcc[_0xca68('0x47')]})['catch'](function(){_0x4ef27f[_0xca68('0xb4')](_0x15cdcc);_0x4ef27f[_0xca68('0xc6')]({'active':![],'ContactId':_0x4ef27f[_0xca68('0x29')][_0x1cfd3f][_0xca68('0xd8')],'ListId':_0x4ef27f[_0xca68('0x29')][_0x1cfd3f]['ListId'],'VoiceQueueId':_0x4ef27f['actions'][_0x1cfd3f]['VoiceQueueId']||undefined,'CampaignId':_0x4ef27f[_0xca68('0x29')][_0x1cfd3f][_0xca68('0x10a')]||undefined})[_0xca68('0xb2')](loggerCatch(_0xca68('0x206')));delete _0x4ef27f['actions'][_0x1cfd3f];});}else{loggerBooked[_0xca68('0x7d')](_0xca68('0x207'),JSON[_0xca68('0x4c')](_0x15cdcc['queueStatusComplete']),_0xca68('0x205'),_0x15cdcc['name']);_0x4ef27f[_0xca68('0xb4')](_0x15cdcc);_0x4ef27f['rescheduleContact']({'active':![],'ContactId':_0x4ef27f['actions'][_0x1cfd3f][_0xca68('0xd8')],'ListId':_0x4ef27f['actions'][_0x1cfd3f]['ListId'],'VoiceQueueId':_0x4ef27f[_0xca68('0x29')][_0x1cfd3f]['VoiceQueueId']||undefined,'CampaignId':_0x4ef27f[_0xca68('0x29')][_0x1cfd3f][_0xca68('0x10a')]||undefined})[_0xca68('0xb2')](loggerCatch(_0xca68('0x206')));delete _0x4ef27f[_0xca68('0x29')][_0x1cfd3f];}}else{return _0x4ef27f['actionOriginate'](_0x15cdcc,_0x57f266);}}else{if(getDiff(_0x57f266[_0xca68('0x208')])<_0x15cdcc[_0xca68('0x209')]*0x3c){if(_0x57f266[_0xca68('0x172')]&&!_0x57f266[_0xca68('0x172')][_0xca68('0x20a')]){_0x4ef27f[_0xca68('0x22')][_0xca68('0x145')](_0x57f266['id'])[_0xca68('0x20')](function(){_0x4ef27f[_0xca68('0xb4')](_0x15cdcc);});}else{_0x4ef27f[_0xca68('0xc8')]({'active':![]},_0x57f266['id'],0x1)[_0xca68('0x20')](function(){_0x4ef27f['updateOriginated'](_0x15cdcc);});}}else{_0x15cdcc['outboundReCallsDay']+=0x1;_0x4ef27f[_0xca68('0xb4')](_0x15cdcc);if(_0x15cdcc[_0xca68('0x20b')]){_0x4ef27f[_0xca68('0xc6')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x57f266[_0xca68('0xd8')],'ListId':_0x57f266[_0xca68('0xd9')],'VoiceQueueId':_0x57f266[_0xca68('0xdb')]||undefined,'CampaignId':_0x57f266[_0xca68('0x10a')]||undefined})[_0xca68('0xb2')](loggerCatch(_0xca68('0x20c')));_0x4ef27f[_0xca68('0xcf')](createObjHistory(_0x15cdcc,_0x57f266,'RECALLINQUEUE',0x17,_0xca68('0x20d')))['catch'](loggerCatch(_0xca68('0x20e')));}else{_0x4ef27f[_0xca68('0xd5')](createObjHistory(_0x15cdcc,_0x57f266,_0xca68('0x20f'),0x16,_0xca68('0x210')),_0xca68('0x211'),'[Originate][HistoryRecallClose]');}}}}else{_0x15cdcc[_0xca68('0x62')]+=0x1;_0x4ef27f['saveInDb'](createObjHistory(_0x15cdcc,_0x57f266,_0xca68('0x212'),0xd,'Blacklist'),'[Originate][historyBlacklist]',_0xca68('0x213'));throw _0xca68('0x214');}};};Dialer[_0xca68('0xab')]['handleIvr']=function(_0x9d8771){var _0x4fce75=this;var _0x24c142=_0x9d8771[_0xca68('0x215')]-_0x9d8771[_0xca68('0x98')]-_0x9d8771['temp'];emitCampaignSummary(_0x9d8771);if(_0x24c142>0x0){if(_0x24c142>this[_0xca68('0x27')]){_0x24c142=this[_0xca68('0x27')];}_0x9d8771[_0xca68('0xca')]+=_0x24c142;this['getContactDialerIvr'](_0x9d8771['id'],_0x24c142,_0x9d8771[_0xca68('0x216')],_0x9d8771)[_0xca68('0xba')](function(_0x3cbb8c){_0x9d8771[_0xca68('0xca')]-=_0x24c142;_0x9d8771[_0xca68('0xca')]=_0x9d8771[_0xca68('0xca')]>0x0?_0x9d8771[_0xca68('0xca')]:0x0;if(!checkContactEmpty(_0x3cbb8c)){_0x9d8771[_0xca68('0x42')]=_0xca68('0x9f');logger[_0xca68('0x7d')](_0xca68('0x217')+_0x9d8771[_0xca68('0x47')]);}else{_0x9d8771[_0xca68('0x98')]+=_0x3cbb8c[_0xca68('0x97')];_0x9d8771[_0xca68('0x42')]=_0xca68('0x218');for(var _0x5395da=0x0;_0x5395da<_0x3cbb8c[_0xca68('0x97')];_0x5395da+=0x1){_0x9d8771['ivrTotalCallsDays']+=0x1;if(_[_0xca68('0xe5')](_0x3cbb8c[_0x5395da])||_[_0xca68('0xe5')](_0x3cbb8c[_0x5395da]['Contact'])||_[_0xca68('0xe5')](_0x3cbb8c[_0x5395da][_0xca68('0x17f')])){_0x4fce75[_0xca68('0xd3')]('[actionOriginate]\x20',_0x9d8771,_0x3cbb8c[_0x5395da]);}else{_0x4fce75[_0xca68('0xc2')](_['pick'](_0x3cbb8c[_0x5395da],[_0xca68('0x10a'),'Contact.phone']))[_0xca68('0xba')](_0x4fce75[_0xca68('0x202')](_0x9d8771,_0x3cbb8c[_0x5395da]))['catch'](_0x4fce75['loggerHandler'](_0xca68('0x219'),_0x9d8771));}}}})[_0xca68('0xb2')](loggerGetContactDialer(_0xca68('0x21a'),_0x9d8771,_0x24c142));}};Dialer[_0xca68('0xab')][_0xca68('0x163')]=function(_0x517f52,_0x1f8c4b){var _0x4b9a21=this;var _0x48a951=[];var _0x3bdc6b=_0x1f8c4b>=0x1?_0x1f8c4b:0x1;if(_0x517f52[_0xca68('0x5c')]==='booked'){_0x3bdc6b=0x1;}var _0x34f809=Math['floor'](_0x517f52[_0xca68('0x52')]*_0x3bdc6b)-_0x517f52[_0xca68('0x98')]-_0x517f52[_0xca68('0xca')];emitVoiceQueueSummary(_0x517f52);if(_0x517f52[_0xca68('0x21b')]>0x0){var _0x5bab72=_0x517f52['dialLimitQueue']-_0x517f52[_0xca68('0x98')]-_0x517f52['talking']-_0x517f52[_0xca68('0xca')]-_0x517f52[_0xca68('0x21c')];if(_0x34f809>_0x5bab72){_0x34f809=_0x5bab72;}}if(_0x34f809>0x0){if(_0x517f52[_0xca68('0x5c')]===_0xca68('0x166')){_0x34f809=0x1;}if(_0x34f809>this[_0xca68('0x27')]){_0x34f809=this['maxNumberOriginate'];}_0x517f52['temp']+=_0x34f809;for(var _0x411072 in this[_0xca68('0x25')]){if(typeof this[_0xca68('0x25')][_0x411072]!==_0xca68('0x99')){if(this[_0xca68('0x25')][_0x411072][_0xca68('0xa9')]===_0xca68('0x21d')&&this[_0xca68('0x25')][_0x411072][_0xca68('0xe1')]===_0xca68('0xe2')){_0x48a951[_0xca68('0x13a')](this[_0xca68('0x25')][_0x411072]['id']);}}}this[_0xca68('0xc9')](_0x517f52['id'],_0x48a951,_0x34f809,_0x517f52[_0xca68('0x216')],_0x517f52)[_0xca68('0xba')](function(_0x3af5e7){_0x517f52[_0xca68('0xca')]-=_0x34f809;_0x517f52['temp']=_0x517f52[_0xca68('0xca')]>0x0?_0x517f52[_0xca68('0xca')]:0x0;if(!checkContactEmpty(_0x3af5e7)){_0x4b9a21['countReScheduled'](_0x517f52)[_0xca68('0xba')](sendMessageReschedule(_0x517f52))[_0xca68('0xb2')](loggerCatch(_0xca68('0xbb')));}else{_0x517f52[_0xca68('0x98')]+=_0x3af5e7[_0xca68('0x97')];_0x517f52[_0xca68('0x42')]=_0x517f52[_0xca68('0x5c')]===_0xca68('0x166')?_0xca68('0x186'):_0xca68('0x218');for(var _0x5c9031=0x0;_0x5c9031<_0x3af5e7['length'];_0x5c9031+=0x1){if(_[_0xca68('0xe5')](_0x3af5e7[_0x5c9031])||_[_0xca68('0xe5')](_0x3af5e7[_0x5c9031][_0xca68('0x195')])||_[_0xca68('0xe5')](_0x3af5e7[_0x5c9031][_0xca68('0x17f')])){_0x4b9a21['emptyContact'](_0xca68('0x21e'),_0x517f52,_0x3af5e7[_0x5c9031]);}else{_0x4b9a21[_0xca68('0xbc')](_['pick'](_0x3af5e7[_0x5c9031],[_0xca68('0xdb'),_0xca68('0x21f')]))[_0xca68('0xba')](_0x4b9a21[_0xca68('0x202')](_0x517f52,_0x3af5e7[_0x5c9031]))[_0xca68('0xb2')](_0x4b9a21[_0xca68('0xd2')]('[actionOriginate]\x20',_0x517f52));}}}})[_0xca68('0xb2')](loggerGetContactDialer(_0xca68('0x220'),_0x517f52,_0x34f809));}};Dialer['prototype'][_0xca68('0x90')]=function(_0x7a9df2){if(_0x7a9df2[_0xca68('0x21b')]>0x0){var _0x34352b=_0x7a9df2[_0xca68('0x21b')]-_0x7a9df2[_0xca68('0x98')]-_0x7a9df2[_0xca68('0x57')];if(_0x34352b>0x0){this[_0xca68('0x221')](_0x7a9df2);}else{loggerPredictiveCalls[_0xca68('0x7d')](_0xca68('0x222'));}}else{this[_0xca68('0x221')](_0x7a9df2);}};Dialer[_0xca68('0xab')][_0xca68('0x221')]=function(_0x3d5385){var _0x131f57=this;var _0x15ca8b=[];_0x3d5385['originated']+=0x1;for(var _0x47fd8e in this['agents']){if(typeof this[_0xca68('0x25')][_0x47fd8e]!==_0xca68('0x99')){if(this[_0xca68('0x25')][_0x47fd8e][_0xca68('0xa9')]==='not_inuse'&&this[_0xca68('0x25')][_0x47fd8e][_0xca68('0xe1')]===_0xca68('0xe2')){_0x15ca8b[_0xca68('0x13a')](this[_0xca68('0x25')][_0x47fd8e]['id']);}}}this['getContactDialer'](_0x3d5385['id'],_0x15ca8b,0x1,_0x3d5385[_0xca68('0x216')],_0x3d5385)[_0xca68('0xba')](function(_0xeac7e6){if(!checkContactEmpty(_0xeac7e6)){checkContactLowerLimitOriginate(_0x3d5385,0x1,0x0);_0x131f57[_0xca68('0xb8')](_0x3d5385)[_0xca68('0xba')](sendMessageReschedule(_0x3d5385))[_0xca68('0xb2')](loggerCatch(_0xca68('0xbb')));}else{_0x3d5385['message']=_0xca68('0x218');if(_[_0xca68('0xe5')](_0xeac7e6[0x0])||_['isNil'](_0xeac7e6[0x0]['Contact'])||_['isNil'](_0xeac7e6[0x0][_0xca68('0x17f')])){_0x131f57['emptyContact'](_0xca68('0x21e'),_0x3d5385,_0xeac7e6[0x0]);}else{_0x131f57[_0xca68('0xbc')](_['pick'](_0xeac7e6[0x0],[_0xca68('0xdb'),_0xca68('0x21f')]))['then'](_0x131f57['checkContactBlack'](_0x3d5385,_0xeac7e6[0x0]))['catch'](_0x131f57['loggerHandler']('[actionOriginatePredictive]\x20',_0x3d5385));}}})[_0xca68('0xb2')](loggerGetContactDialer(_0xca68('0x223'),_0x3d5385,0x1));emitVoiceQueueSummary(_0x3d5385);};Dialer[_0xca68('0xab')][_0xca68('0x1f7')]=function(_0x455dba,_0x2de173,_0x398a3d,_0x6ec690,_0x5f29ec,_0x5da864){loggerPredictive['info']('--------\x20Drop\x20Rate\x20--------');loggerPredictive[_0xca68('0x7d')](_0xca68('0x224'),_0x455dba);loggerPredictive[_0xca68('0x7d')](_0xca68('0x225'),_0x2de173);loggerPredictive[_0xca68('0x7d')](_0xca68('0x226'),_0x398a3d);loggerPredictive[_0xca68('0x7d')](_0xca68('0x227'),_0x6ec690);loggerPredictive[_0xca68('0x7d')]('Amax:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5f29ec);loggerPredictive['info'](_0xca68('0x8d'));return new BPromise(function(_0xe85a65,_0x13c679){if(_0x455dba<=0x0||isNaN(_0x455dba)){return _0x13c679(msgResponse('[abandonmentRate]','Error',_0xca68('0x228')+_0x455dba));}if(_0x398a3d<=0x0||isNaN(_0x398a3d)){return _0x13c679(msgResponse(_0xca68('0x229'),'Error',_0xca68('0x22a')+_0x398a3d));}if(_0x6ec690<=0x0||isNaN(_0x6ec690)){return _0x13c679(msgResponse(_0xca68('0x229'),'Error',_0xca68('0x22b')+_0x6ec690));}if(_0x2de173<=0x0||isNaN(_0x2de173)){return _0x13c679(msgResponse(_0xca68('0x229'),_0xca68('0x1ab'),_0xca68('0x22c')+_0x2de173));}if(_0x5f29ec<=0x0||isNaN(_0x5f29ec)){return _0x13c679(msgResponse('[abandonmentRate]',_0xca68('0x1ab'),'Amax\x20=\x20'+_0x5f29ec));}_0x5da864=_0x5da864||0x0;var _0x3f7b7b=0x1/_0x398a3d;var _0x1978b5=0x0;var _0x194074=0x0;var _0x5e5f8c=0x0;var _0x359820=0x0;for(var _0x1c5ef2=0x0;_0x5e5f8c<_0x5f29ec;_0x1c5ef2+=0x1){_0x194074=_0x1c5ef2/_0x2de173;_0x1978b5=(_0x6ec690*_0x194074+_0x5da864)/_0x3f7b7b;_0x5e5f8c=erlangb(_0x1978b5,_0x455dba);_0x359820=_0x1978b5/_0x455dba*(0x1-erlangb(_0x1978b5,_0x455dba));}return _0xe85a65({'erlangCalls':_0x1c5ef2,'erlangCallToSecond':_0x2de173/_0x1c5ef2,'erlangAbandonmentRate':_0x5e5f8c,'erlangBusyFactor':_0x359820});});};Dialer[_0xca68('0xab')][_0xca68('0x1f8')]=function(_0x19777d,_0x5c4eec,_0x33ea42,_0x3eb86c,_0x55051e,_0x16edbd){loggerPredictive['info'](_0xca68('0x22d'));loggerPredictive[_0xca68('0x7d')](_0xca68('0x224'),_0x19777d);loggerPredictive[_0xca68('0x7d')]('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5c4eec);loggerPredictive['info']('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x33ea42);loggerPredictive[_0xca68('0x7d')](_0xca68('0x227'),_0x3eb86c);loggerPredictive['info']('Umin:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x55051e);loggerPredictive[_0xca68('0x7d')](_0xca68('0x8d'));return new BPromise(function(_0x4b8d74,_0x12a36b){if(_0x19777d<=0x0||isNaN(_0x19777d)){return _0x12a36b(msgResponse(_0xca68('0x22e'),_0xca68('0x1ab'),_0xca68('0x228')+_0x19777d));}if(_0x33ea42<=0x0||isNaN(_0x33ea42)){return _0x12a36b(msgResponse(_0xca68('0x22e'),_0xca68('0x1ab'),_0xca68('0x22a')+_0x33ea42));}if(_0x3eb86c<=0x0||isNaN(_0x3eb86c)){return _0x12a36b(msgResponse(_0xca68('0x22e'),'Error',_0xca68('0x22b')+_0x3eb86c));}if(_0x5c4eec<=0x0||isNaN(_0x5c4eec)){return _0x12a36b(msgResponse('[busyFactor]',_0xca68('0x1ab'),'interval\x20=\x20'+_0x5c4eec));}if(_0x55051e<=0x0||isNaN(_0x55051e)){return _0x12a36b(msgResponse(_0xca68('0x22e'),_0xca68('0x1ab'),'Umin\x20=\x20'+_0x55051e));}_0x16edbd=_0x16edbd||0x0;var _0x19981f=0x1/_0x33ea42;var _0x11a35b=0x0;var _0x40dd4c=0x0;var _0x13ae7f=0x0;var _0x1c845a=0x0;for(var _0x821166=0x0;_0x1c845a<_0x55051e;_0x821166+=0x1){_0x40dd4c=_0x821166/_0x5c4eec;_0x11a35b=(_0x3eb86c*_0x40dd4c+_0x16edbd)/_0x19981f;_0x13ae7f=erlangb(_0x11a35b,_0x19777d);_0x1c845a=_0x11a35b/_0x19777d*(0x1-erlangb(_0x11a35b,_0x19777d));}return _0x4b8d74({'erlangCalls':_0x821166,'erlangCallToSecond':_0x5c4eec/_0x821166,'erlangAbandonmentRate':_0x13ae7f,'erlangBusyFactor':_0x1c845a});});};module['exports']=Dialer;