30906c9a822c10f82928ec3a10a276c0fe52c996
[motion2.git] / server / services / ami / dialer / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 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boundDropCallsDayACS','outboundDropCallsDayCallersExit','outboundDropCallsDayTimeout','outboundNoSuchCallsDay','outboundOriginateFailureCallsDay','outboundReCallsDay','outboundRejectCallsDay','predictiveIntervalAnsweredCalls','predictiveIntervalAvgHoldtime','predictiveIntervalAvgTalktime','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalHitRate','predictiveIntervalMultiplicativeFactor','predictiveIntervalAvailable','predictiveIntervalTotalCalls','erlangCallToSecond','erlangAbandonmentRate','Trunk','callerid','md5','format','voice:queue:%s','ivr','info','Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Answered\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','predictiveIntervalDroppedCallsTimeout','AVG\x20Hold\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','AVG\x20Talk\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','isUndefined','Avg\x20Talk\x20Time\x20is\x20not\x20enough\x20for\x20predictive','Avg\x20Hold\x20Time\x20is\x20not\x20enough\x20for\x20predictive','Total\x20Calls\x20are\x20not\x20enough\x20for\x20predictive','History\x20information\x20are\x20empty','---------\x20ErlangB\x20---------','erlangCalls','One\x20call\x20every:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20','Agent\x20Busy\x20Factor:\x20\x20\x20\x20\x20\x20\x20\x20\x20','---------------------------','startProgressive','clearing\x20variable\x20start\x20progressive','handlePredictive','clearing\x20variable\x20handle\x20predictive','string','isEmpty','\x22\x22\x20<>','error','inspect','length','originated','[decremetOriginate]\x20object\x20originated\x20is\x20negative','[decremetOriginate]\x20is\x20null\x20or\x20undefined','contactsRescheduled'];(function(_0x483713,_0x20f534){var _0x50fec1=function(_0x204098){while(--_0x204098){_0x483713['push'](_0x483713['shift']());}};_0x50fec1(++_0x20f534);}(_0x3164,0x182));var _0x4316=function(_0x817bc4,_0x5c48fb){_0x817bc4=_0x817bc4-0x0;var _0x38e78a=_0x3164[_0x817bc4];return _0x38e78a;};'use strict';var util=require(_0x4316('0x0'));var _=require(_0x4316('0x1'));var BPromise=require(_0x4316('0x2'));var uuid=require(_0x4316('0x3'));var moment=require(_0x4316('0x4'));var rr=require('rr');var md5=require('md5');var Redis=require(_0x4316('0x5'));var ut=require(_0x4316('0x6'));var config=require(_0x4316('0x7'));var logger=require('../../../config/logger')('dialer');var loggerBooked=require(_0x4316('0x8'))(_0x4316('0x9'));var loggerPredictive=require(_0x4316('0x8'))(_0x4316('0xa'));var loggerPredictiveCalls=require(_0x4316('0x8'))(_0x4316('0xb'));var loggerSyncQueueSummary=require(_0x4316('0x8'))(_0x4316('0xc'));var ami=require(_0x4316('0xd'));config[_0x4316('0xe')]=_[_0x4316('0xf')](config[_0x4316('0xe')],{'host':_0x4316('0x10'),'port':0x18eb});var io=require(_0x4316('0x11'))(new Redis(config['redis']));var cmHopper=require(_0x4316('0x12'));var cmHopperHistory=require(_0x4316('0x13'));var cmHopperBlack=require(_0x4316('0x14'));var voiceQueueRt=require(_0x4316('0x15'));var Action=require('./action');var History=require(_0x4316('0x16'));var Final=require(_0x4316('0x17'));var AgentComplete=require(_0x4316('0x18'));var QueueCallerAbandon=require(_0x4316('0x19'));var Hangup=require('./hangup');var ipAgi=process[_0x4316('0x1a')]['XCALLY_IP_AGI']||'127.0.0.1';var strategy={'rrmemory':'rrmemory','roundrobin':_0x4316('0x1b')};var Sequence=function(){};Sequence[_0x4316('0x1c')]['enqueue']=function(_0x34ff4c){this['tail']=this[_0x4316('0x1d')]?this[_0x4316('0x1d')][_0x4316('0x1e')](_0x34ff4c):_0x34ff4c();};function Dialer(_0x1caa59,_0x2e1923){this[_0x4316('0x1f')]=new Sequence();this[_0x4316('0x20')]=_0x2e1923;this[_0x4316('0x21')]=_0x1caa59[_0x4316('0x21')];this[_0x4316('0x22')]=_0x1caa59['campaigns'];this[_0x4316('0x23')]=_0x1caa59[_0x4316('0x23')];this['trunks']=_0x1caa59['trunks'];this[_0x4316('0x24')]=config[_0x4316('0x24')]||0x2;this[_0x4316('0x25')]={};this[_0x4316('0x26')]={};this[_0x4316('0x27')]={};this['uniqueId']={};this[_0x4316('0x28')]={};this[_0x4316('0x29')]={};this['startProgressive']={};this[_0x4316('0x2a')]={};this[_0x4316('0x2b')]={};this[_0x4316('0x2c')]={};ami['on']('agentconnect',this[_0x4316('0x2d')][_0x4316('0x2e')](this));ami['on'](_0x4316('0x2f'),this['syncQueueCallerAbandon'][_0x4316('0x2e')](this));ami['on'](_0x4316('0x30'),this[_0x4316('0x31')][_0x4316('0x2e')](this));ami['on'](_0x4316('0x32'),this[_0x4316('0x33')][_0x4316('0x2e')](this));ami['on'](_0x4316('0x34'),this[_0x4316('0xc')][_0x4316('0x2e')](this));ami['on'](_0x4316('0x35'),this[_0x4316('0x36')][_0x4316('0x2e')](this));ami['on'](_0x4316('0x37'),this[_0x4316('0x38')][_0x4316('0x2e')](this));ami['on'](_0x4316('0x39'),this['syncVarSet']['bind'](this));ami['on'](_0x4316('0x3a'),this[_0x4316('0x3b')][_0x4316('0x2e')](this));ami['on'](_0x4316('0x3c'),this[_0x4316('0x3d')]['bind'](this));this[_0x4316('0x3e')]();this['loopClearZombieChannels']();}function isNotNull(_0x40d575){return _0x40d575!==null&&!_['isUndefined'](_0x40d575);}function checkIsLoggedIn(_0x46df48,_0x50e099){return function(){if(_0x50e099<=0x0){_0x46df48[_0x4316('0x3f')]=_0x4316('0x40');throw _0x46df48['name']+_0x4316('0x41');}};}function isActive(_0x4b9430){return _0x4b9430;}function checkIsActive(_0x401450,_0x1b3db9){return function(){if(!isActive(_0x1b3db9)){_0x401450[_0x4316('0x3f')]=_0x4316('0x42');throw _0x401450[_0x4316('0x43')]+_0x4316('0x44');}};}function checkInterval(_0x3bcbee){return function(){if(!isNotNull(_0x3bcbee[_0x4316('0x45')])){_0x3bcbee['message']=_0x4316('0x46');throw _0x3bcbee[_0x4316('0x43')]+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_0x3bcbee['Interval'][_0x4316('0x47')])){_0x3bcbee[_0x4316('0x3f')]=_0x4316('0x46');throw _0x3bcbee[_0x4316('0x43')]+_0x4316('0x48');}if(!isNotNull(_['isEmpty'](_0x3bcbee[_0x4316('0x45')][_0x4316('0x47')]))){_0x3bcbee[_0x4316('0x3f')]=_0x4316('0x46');throw _0x3bcbee[_0x4316('0x43')]+_0x4316('0x48');}};}function msgResponse(_0x4a7813,_0x2a3ec7,_0x588856){return{'action':_0x4a7813,'response':_0x2a3ec7,'message':_0x588856,'stack':_0x588856};}function myreject(_0x2aabcc){return function(_0x50f665){return _0x2aabcc(msgResponse(_0x4316('0x49'),_0x4316('0x4a'),JSON[_0x4316('0x4b')](_0x50f665)));};}function getSeconds(_0x28491d,_0x4c880f){var _0x556276=moment(_0x28491d)[_0x4316('0x4c')](0x0);var _0x5d9305=moment(_0x4c880f)[_0x4316('0x4c')](0x0);return _0x556276[_0x4316('0x4d')](_0x5d9305,_0x4316('0x4e'));}function emit(_0x523093,_0xe65131,_0x218cc1){io['to'](_0x523093)[_0x4316('0x4f')](_0xe65131,_0x218cc1);}function emitVoiceQueueSummary(_0x14994b){if(_0x14994b[_0x4316('0x50')]===_0x4316('0x51')){var _0xb05f2={'id':_0x14994b['id'],'name':_0x14994b[_0x4316('0x43')],'strategy':_0x14994b[_0x4316('0x52')],'answered':_0x14994b[_0x4316('0x53')],'available':_0x14994b[_0x4316('0x54')],'loggedIn':_0x14994b[_0x4316('0x55')],'pTalking':_0x14994b[_0x4316('0x56')],'sumBillable':_0x14994b[_0x4316('0x57')],'sumDuration':_0x14994b[_0x4316('0x58')],'sumHoldTime':_0x14994b[_0x4316('0x59')]||0x0,'talking':_0x14994b[_0x4316('0x5a')],'total':_0x14994b[_0x4316('0x5b')],'type':_0x14994b[_0x4316('0x50')],'unmanaged':_0x14994b[_0x4316('0x5c')],'abandoned':_0x14994b['abandoned'],'waiting':_0x14994b[_0x4316('0x5d')],'loggedInDb':_0x14994b['loggedInDb'],'dialActive':_0x14994b['dialActive'],'dialMethod':_0x14994b[_0x4316('0x5e')],'dialOriginateCallerIdName':_0x14994b[_0x4316('0x5f')],'dialOriginateCallerIdNumber':_0x14994b[_0x4316('0x60')],'dialOriginateTimeout':_0x14994b['dialOriginateTimeout'],'dialPrefix':_0x14994b[_0x4316('0x61')],'outboundAnswerAgiCallsDay':_0x14994b[_0x4316('0x62')],'outboundAnswerCallsDay':_0x14994b['outboundAnswerCallsDay'],'outboundBlacklistCallsDay':_0x14994b[_0x4316('0x63')],'outboundBusyCallsDay':_0x14994b['outboundBusyCallsDay'],'outboundCongestionCallsDay':_0x14994b[_0x4316('0x64')],'outboundDropCallsDayACS':_0x14994b[_0x4316('0x65')],'outboundDropCallsDayCallersExit':_0x14994b[_0x4316('0x66')],'outboundDropCallsDayTimeout':_0x14994b[_0x4316('0x67')],'outboundNoAnswerCallsDay':_0x14994b['outboundNoAnswerCallsDay'],'outboundNoSuchCallsDay':_0x14994b[_0x4316('0x68')],'outboundOriginateFailureCallsDay':_0x14994b[_0x4316('0x69')],'outboundReCallsDay':_0x14994b[_0x4316('0x6a')],'outboundRejectCallsDay':_0x14994b[_0x4316('0x6b')],'outboundUnknownCallsDay':_0x14994b['outboundUnknownCallsDay'],'predictiveIntervalAnsweredCalls':_0x14994b[_0x4316('0x6c')],'predictiveIntervalAvgHoldtime':_0x14994b[_0x4316('0x6d')],'predictiveIntervalAvgTalktime':_0x14994b[_0x4316('0x6e')],'predictiveIntervalDroppedCallsCallersExit':_0x14994b[_0x4316('0x6f')],'predictiveIntervalDroppedCallsTimeout':_0x14994b['predictiveIntervalDroppedCallsTimeout'],'predictiveIntervalErlangCalls':_0x14994b['predictiveIntervalErlangCalls'],'predictiveIntervalErlangCallsDroppedCalls':_0x14994b['predictiveIntervalErlangCallsDroppedCalls'],'predictiveIntervalHitRate':_0x14994b[_0x4316('0x70')],'predictiveIntervalMultiplicativeFactor':_0x14994b[_0x4316('0x71')],'predictiveIntervalPauses':_0x14994b['predictiveIntervalPauses'],'predictiveIntervalAvailable':_0x14994b[_0x4316('0x72')],'predictiveIntervalTotalCalls':_0x14994b[_0x4316('0x73')],'message':_0x14994b[_0x4316('0x3f')],'originated':_0x14994b['originated'],'erlangCalls':_0x14994b['erlangCalls'],'erlangCallToSecond':_0x14994b[_0x4316('0x74')],'erlangAbandonmentRate':_0x14994b[_0x4316('0x75')],'erlangBusyFactor':_0x14994b['erlangBusyFactor'],'startPredictive':_0x14994b['startPredictive'],'startProgressive':_0x14994b['startProgressive']};if(_0x14994b[_0x4316('0x76')]){_0xb05f2[_0x4316('0x76')]={'id':_0x14994b[_0x4316('0x76')]['id'],'name':_0x14994b[_0x4316('0x76')][_0x4316('0x43')],'active':_0x14994b[_0x4316('0x76')]['active'],'callerid':_0x14994b[_0x4316('0x76')][_0x4316('0x77')]};}if(_0x14994b[_0x4316('0x45')]){_0xb05f2['Interval']={'id':_0x14994b[_0x4316('0x45')]['id'],'name':_0x14994b[_0x4316('0x45')][_0x4316('0x43')]};}var _0x5e6155=md5(JSON[_0x4316('0x4b')](_0xb05f2));if(_0x14994b[_0x4316('0x78')]!==_0x5e6155){_0x14994b[_0x4316('0x78')]=_0x5e6155;emit(util[_0x4316('0x79')](_0x4316('0x7a'),_0xb05f2[_0x4316('0x43')]),'voice_queue:save',_0xb05f2);}}}function emitCampaignSummary(_0x1941be){if(_0x1941be[_0x4316('0x50')]===_0x4316('0x7b')){emit(util[_0x4316('0x79')]('campaign:ivr:%s',_0x1941be[_0x4316('0x43')]),'campaign:save',_0x1941be);}}function checkGetDataPredictive(_0x58170e){if(isNotNull(_0x58170e)&&!_['isEmpty'](_0x58170e)){loggerPredictive[_0x4316('0x7c')]('-----\x20Stats\x20Predictive\x20---');loggerPredictive[_0x4316('0x7c')](_0x4316('0x7d'),_0x58170e[_0x4316('0x73')]);loggerPredictive[_0x4316('0x7c')](_0x4316('0x7e'),_0x58170e[_0x4316('0x6c')]);loggerPredictive[_0x4316('0x7c')](_0x4316('0x7f'),_0x58170e[_0x4316('0x80')]);loggerPredictive[_0x4316('0x7c')]('Dropped\x20Exit:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x58170e[_0x4316('0x6f')]);loggerPredictive['info'](_0x4316('0x81'),_0x58170e[_0x4316('0x6d')]);loggerPredictive[_0x4316('0x7c')](_0x4316('0x82'),_0x58170e[_0x4316('0x6e')]);loggerPredictive[_0x4316('0x7c')]('---------------------------');if(_0x58170e[_0x4316('0x73')]>0x0){if(!_[_0x4316('0x83')](_0x58170e[_0x4316('0x6e')])&&_0x58170e['predictiveIntervalAvgTalktime']>0x0){return!![];}loggerPredictive['info'](_0x4316('0x84'));if(!_[_0x4316('0x83')](_0x58170e['predictiveIntervalAvgHoldtime'])&&_0x58170e['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive['info'](_0x4316('0x85'));}else{loggerPredictive[_0x4316('0x7c')](_0x4316('0x86'));}}else{loggerPredictive[_0x4316('0x7c')](_0x4316('0x87'));}return![];}function mergeDataErlangB(_0x43ae3b){return function(_0x20f07e){loggerPredictive['info'](_0x4316('0x88'));loggerPredictive['info']('Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x20f07e[_0x4316('0x89')]);loggerPredictive[_0x4316('0x7c')](_0x4316('0x8a'),_0x20f07e['erlangCallToSecond']);loggerPredictive[_0x4316('0x7c')](_0x4316('0x8b'),_0x20f07e[_0x4316('0x75')]);loggerPredictive['info'](_0x4316('0x8c'),_0x20f07e['erlangBusyFactor']);loggerPredictive[_0x4316('0x7c')](_0x4316('0x8b'),_0x20f07e[_0x4316('0x75')]);loggerPredictive['info'](_0x4316('0x8d'));_['merge'](_0x43ae3b,_0x20f07e);};}function getDiff(_0x7a07ba){var _0xa2d8c4=moment()[_0x4316('0x4c')](0x0);var _0xd2fac4=moment(_0x7a07ba)['milliseconds'](0x0);return _0xa2d8c4['diff'](_0xd2fac4,_0x4316('0x4e'));}function ifInterval(_0x1a0f32,_0x440fd1){if(_[_0x4316('0x83')](_0x440fd1)){return![];}return getDiff(_0x440fd1)<_0x1a0f32*0x3c;}function freeVariablesPredictive(_0x344751){if(isNotNull(_0x344751)){if(!_['isUndefined'](_0x344751[_0x4316('0x8e')])){_0x344751['startProgressive']=undefined;loggerPredictive[_0x4316('0x7c')](_0x344751[_0x4316('0x43')],_0x4316('0x8f'));}if(!_[_0x4316('0x83')](_0x344751['startPredictive'])){_0x344751[_0x4316('0x29')]=undefined;loggerPredictive['info'](_0x344751['name'],'clearing\x20variable\x20start\x20predictive');}if(!_['isUndefined'](_0x344751[_0x4316('0x90')])){clearInterval(_0x344751[_0x4316('0x90')]);_0x344751[_0x4316('0x90')]=undefined;loggerPredictive['info'](_0x344751['name'],_0x4316('0x91'));}}}function erlangb(_0x23ffaa,_0x28b5e3){if(_0x28b5e3===0x0){return 0x0;}var _0x4b0b3a=0x1;for(var _0x36218f=0x1;_0x36218f<=_0x28b5e3;_0x36218f+=0x1){_0x4b0b3a=0x1+_0x4b0b3a*_0x36218f/_0x23ffaa;}return 0x1/_0x4b0b3a;}function isVoiceQueueOutbound(_0x1049ef){return _0x1049ef===_0x4316('0x51');}function isNotPreview(_0x30ba83){return _0x30ba83!==_0x4316('0x20');}function isCampaignIvr(_0x38cd4e){return _0x38cd4e==='ivr';}function getCallerId(_0xc3ed86,_0x59de75,_0x24aa38){if(!_[_0x4316('0x83')](_0x24aa38)&&typeof _0x24aa38===_0x4316('0x92')&&!_[_0x4316('0x93')](_0x24aa38)){if(!_[_0x4316('0x83')](_0x59de75)&&typeof _0x59de75==='string'&&!_[_0x4316('0x93')](_0x59de75)){return util[_0x4316('0x79')]('\x22%s\x22\x20<%s>',_0x59de75,_0x24aa38);}return util[_0x4316('0x79')]('\x22%s\x22\x20<%s>',_0x24aa38,_0x24aa38);}if(!_[_0x4316('0x83')](_0xc3ed86)&&typeof _0xc3ed86===_0x4316('0x92')&&!_[_0x4316('0x93')](_0xc3ed86)){return _0xc3ed86;}return _0x4316('0x94');}function loggerCatchQueueSummary(_0x3d380d,_0x278394){return function(_0x5269ba){freeVariablesPredictive(_0x278394);emitVoiceQueueSummary(_0x278394);emitCampaignSummary(_0x278394);loggerSyncQueueSummary[_0x4316('0x95')](_0x3d380d,util['inspect'](_0x5269ba,{'showHidden':![],'depth':null}));};}function loggerCatchPredictive(_0x25a082,_0x1ed3d3){return function(_0xf2acd8){loggerPredictive[_0x4316('0x95')](_0x1ed3d3[_0x4316('0x43')],_0x25a082);loggerPredictive[_0x4316('0x95')](_0xf2acd8['stack']);freeVariablesPredictive(_0x1ed3d3);};}function loggerCatch(_0x36749a){return function(_0x269d4b){logger[_0x4316('0x95')](_0x36749a,util[_0x4316('0x96')](_0x269d4b,{'showHidden':![],'depth':null}));};}function checkContactEmpty(_0x163412){return _0x163412&&!_['isUndefined'](_0x163412)&&_0x163412[_0x4316('0x97')]>0x0;}function decremetOriginate(_0x229ffe){if(!_['isUndefined'](_0x229ffe)&&_0x229ffe!==null){if(typeof _0x229ffe[_0x4316('0x98')]!=='undefined'){if(_0x229ffe[_0x4316('0x98')]>0x0){_0x229ffe[_0x4316('0x98')]-=0x1;}else{logger[_0x4316('0x95')](_0x4316('0x99'));}}}else{logger[_0x4316('0x95')](_0x4316('0x9a'));}}function checkContactLowerLimitOriginate(_0x29ff33,_0x4d40d8,_0x2dbdb3){if(_0x4d40d8>_0x2dbdb3){for(var _0x8eef14=0x0;_0x8eef14<_0x4d40d8-_0x2dbdb3;_0x8eef14+=0x1){decremetOriginate(_0x29ff33);}}}function loggerGetContactDialer(_0x430c2b,_0x4de70a,_0xe3232a){return function(_0x25def4){checkContactLowerLimitOriginate(_0x4de70a,_0xe3232a,0x0);logger[_0x4316('0x95')](_0x430c2b,util['inspect'](_0x25def4,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x482038){return function(_0x3139aa){if(isNotNull(_0x3139aa)&&isNotNull(_0x3139aa[0x0])){if(_0x3139aa[0x0][_0x4316('0x9b')]>0x0){_0x482038[_0x4316('0x3f')]=_0x4316('0x9c');logger[_0x4316('0x7c')]('[getContactDialer2][ReScheduled]'+_0x482038[_0x4316('0x43')],_0x3139aa[0x0][_0x4316('0x9b')],_0x4316('0x9d'));}else{_0x482038[_0x4316('0x3f')]=_0x4316('0x9e');logger['info'](_0x4316('0x9f')+_0x482038['name']);}}};}function notSendMessagesQueue(_0x5cf388){if(_0x5cf388[_0x4316('0xa0')]){freeVariablesPredictive(_0x5cf388);if(_0x5cf388[_0x4316('0x98')]===0x0&&_0x5cf388[_0x4316('0x5a')]===0x0&&_0x5cf388[_0x4316('0x5d')]===0x0&&(_0x5cf388['pTalking']||0x0)===0x0){_0x5cf388[_0x4316('0xa0')]=![];_0x5cf388['available']=0x0;_0x5cf388[_0x4316('0x3f')]='NOT_ACTIVE';loggerSyncQueueSummary[_0x4316('0x95')](_0x4316('0xa1'),_0x5cf388['name'],_0x4316('0xa2'));}else{_0x5cf388[_0x4316('0x3f')]=_0x4316('0xa3');loggerSyncQueueSummary[_0x4316('0x95')](_0x4316('0xa1'),_0x5cf388[_0x4316('0x43')],_0x4316('0xa4'));}emitVoiceQueueSummary(_0x5cf388);}}function notSendMessagesCampaign(_0x298924){if(_0x298924[_0x4316('0xa0')]){if(_0x298924['originated']===0x0){_0x298924[_0x4316('0xa0')]=![];_0x298924[_0x4316('0x3f')]=_0x4316('0x42');loggerSyncQueueSummary['error']('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x298924['name'],'is\x20not\x20active');}else{_0x298924[_0x4316('0x3f')]='IS_DISACTIVED';loggerSyncQueueSummary['error']('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x298924[_0x4316('0x43')],_0x4316('0xa4'));}emitCampaignSummary(_0x298924);}}function createObjHistory(_0x2d3560,_0x28acdc,_0x3cb5d8,_0x17f601,_0x4bd013){_0x2d3560[_0x4316('0x3f')]=_0x3cb5d8;var _0x3ce6df=new Action(_0x2d3560,_0x28acdc);var _0x1b421a=new History(_0x3ce6df);_0x1b421a['state']=_0x17f601;_0x1b421a[_0x4316('0xa5')]=_0x4bd013;_0x1b421a['endtime']=_0x3ce6df[_0x4316('0xa6')];return _0x1b421a;}Dialer[_0x4316('0x1c')][_0x4316('0xa7')]=function(){var _0x3f1b12=this;setInterval(function(){_0x3f1b12[_0x4316('0xa8')](_0x3f1b12['uniqueId'],_0x4316('0xa9'));_0x3f1b12[_0x4316('0xa8')](_0x3f1b12[_0x4316('0x26')],'[actions]');},0x32c8);};Dialer[_0x4316('0x1c')]['clearZombieChannels']=function(_0x257b93,_0x5d4f65){var _0x37b4d2=this;for(var _0x294180 in _0x257b93){if(typeof _0x257b93[_0x294180]!==_0x4316('0xaa')){this[_0x4316('0x1f')][_0x4316('0xab')](function(){if(!_[_0x4316('0xac')](_0x257b93[_0x294180])){return ami['Action']({'action':'status','channel':_0x257b93[_0x294180][_0x4316('0xad')]})['catch'](function(_0xc6d320){if(_0xc6d320[_0x4316('0x3f')]===_0x4316('0xae')){setTimeout(function(){if(_0x257b93[_0x294180]&&_0x257b93[_0x294180]['type']!=='ivr'){_0x37b4d2[_0x4316('0xaf')](_0x37b4d2[_0x4316('0x21')][_0x257b93[_0x294180][_0x4316('0xb0')]]);logger[_0x4316('0x95')](_0x4316('0xb1'),_0x5d4f65,_0x294180,_0x257b93[_0x294180][_0x4316('0xb0')]);delete _0x257b93[_0x294180];}if(_0x257b93[_0x294180]&&_0x257b93[_0x294180]['type']===_0x4316('0x7b')){_0x37b4d2[_0x4316('0xaf')](_0x37b4d2['campaigns'][_0x257b93[_0x294180][_0x4316('0xb0')]]);logger[_0x4316('0x95')]('[Dialer][checkChannel][ivr]',_0x5d4f65,_0x294180,_0x257b93[_0x294180][_0x4316('0xb0')]);delete _0x257b93[_0x294180];}},0x2328);}});}});}}};Dialer['prototype'][_0x4316('0xb2')]=function(_0x4647cb){return BPromise[_0x4316('0xb3')]()[_0x4316('0xb4')](cmHopper['countReScheduled'](_0x4647cb))[_0x4316('0xb5')](loggerCatch(_0x4316('0xb6')));};Dialer[_0x4316('0x1c')][_0x4316('0xb7')]=function(_0x344100){return BPromise[_0x4316('0xb3')]()[_0x4316('0xb4')](cmHopperBlack['checkIsBlackList'](_0x344100))['catch'](loggerCatch(_0x4316('0xb8')));};Dialer[_0x4316('0x1c')][_0x4316('0xb9')]=function(_0x247359){return BPromise['resolve']()[_0x4316('0xb4')](cmHopperBlack['checkIsBlackListIvr'](_0x247359))['catch'](loggerCatch(_0x4316('0xba')));};Dialer[_0x4316('0x1c')][_0x4316('0xbb')]=function(_0x50efbc){return BPromise[_0x4316('0xb3')]()[_0x4316('0xb4')](cmHopperHistory[_0x4316('0xbc')](_0x50efbc))[_0x4316('0xb5')](loggerCatch('[averageHandleTime]\x20'));};Dialer['prototype'][_0x4316('0xbd')]=function(_0x302774){return BPromise[_0x4316('0xb3')]()['then'](cmHopper[_0x4316('0xbd')](_0x302774))[_0x4316('0xb5')](loggerCatch(_0x4316('0xbe')));};Dialer[_0x4316('0x1c')][_0x4316('0xbf')]=function(_0x22e63e,_0x3b8c93,_0x45cc17){return BPromise[_0x4316('0xb3')]()[_0x4316('0xb4')](cmHopper['unlockContact'](_0x22e63e,_0x3b8c93,_0x45cc17))[_0x4316('0xb5')](loggerCatch(_0x4316('0xc0')));};Dialer['prototype']['getContactDialer']=function(_0xcce80,_0x11e8c2,_0x1b6faa,_0x4f5698,_0x120b8c){return BPromise[_0x4316('0xb3')]()[_0x4316('0xb4')](cmHopper[_0x4316('0xc1')](_0xcce80,_0x11e8c2,_0x1b6faa,_0x4f5698))[_0x4316('0xb5')](function(_0x2f46a8){_0x120b8c[_0x4316('0xc2')]-=_0x1b6faa;_0x120b8c[_0x4316('0xc2')]=_0x120b8c[_0x4316('0xc2')]>0x0?_0x120b8c[_0x4316('0xc2')]:0x0;loggerCatch('[getContactDialer]\x20')(_0x2f46a8);});};Dialer[_0x4316('0x1c')][_0x4316('0xc3')]=function(_0x4ade2c,_0x23f281,_0x27fa8f,_0x52ce2b){return BPromise[_0x4316('0xb3')]()[_0x4316('0xb4')](cmHopper[_0x4316('0xc3')](_0x4ade2c,_0x23f281,_0x27fa8f))[_0x4316('0xb5')](function(_0x492639){_0x52ce2b['temp']-=_0x23f281;_0x52ce2b['temp']=_0x52ce2b[_0x4316('0xc2')]>0x0?_0x52ce2b[_0x4316('0xc2')]:0x0;loggerCatch(_0x4316('0xc4'))(_0x492639);});};Dialer[_0x4316('0x1c')][_0x4316('0xc5')]=function(_0x1ad04d){return BPromise[_0x4316('0xb3')]()[_0x4316('0xb4')](voiceQueueRt['getVoiceQueueRtPauses'](_0x1ad04d))[_0x4316('0xb5')](loggerCatch(_0x4316('0xc6')));};Dialer[_0x4316('0x1c')][_0x4316('0xc7')]=function(_0x33eb5d){return BPromise['resolve']()[_0x4316('0xb4')](cmHopper[_0x4316('0xc7')](_0x33eb5d))[_0x4316('0xb5')](loggerCatch('[moveContactManagedDialer]\x20'));};Dialer['prototype'][_0x4316('0xc8')]=function(_0x42de8c){return BPromise[_0x4316('0xb3')]()[_0x4316('0xb4')](cmHopperHistory[_0x4316('0xc8')](_0x42de8c))['catch'](loggerCatch(_0x4316('0xc9')));};Dialer[_0x4316('0x1c')][_0x4316('0xaf')]=function(_0x3fbff1){if(!_[_0x4316('0x83')](_0x3fbff1)&&_0x3fbff1!==null){if(typeof _0x3fbff1[_0x4316('0x98')]!==_0x4316('0xaa')){if(_0x3fbff1[_0x4316('0x98')]>0x0){_0x3fbff1['originated']-=0x1;}else{logger[_0x4316('0x95')](_0x4316('0xca'));}}}else{logger[_0x4316('0x95')](_0x4316('0xcb'));}};Dialer[_0x4316('0x1c')][_0x4316('0xcc')]=function(_0x3be268,_0x287b46){var _0x13965f=this;return function(_0x2ded13){_0x13965f[_0x4316('0xaf')](_0x287b46);logger['error'](_0x3be268,util[_0x4316('0x96')](_0x2ded13,{'showHidden':![],'depth':null}));};};Dialer[_0x4316('0x1c')][_0x4316('0xcd')]=function(_0x1df6b2,_0x2f2c5b,_0x56eac5){var _0x2565be={'state':0x19,'statedesc':_0x4316('0xce')};this[_0x4316('0xaf')](_0x2f2c5b);this[_0x4316('0xcf')](_['merge'](_0x2565be,_[_0x4316('0xd0')](_0x56eac5,[_0x4316('0xd1'),_0x4316('0xd2'),_0x4316('0xd3'),_0x4316('0xd4'),_0x4316('0xd5')])),_0x4316('0xd6'),_0x4316('0xd7'));logger[_0x4316('0x95')](_0x1df6b2);};Dialer[_0x4316('0x1c')][_0x4316('0xd8')]=function(_0x8c901f){return _0x8c901f==='Success';};Dialer['prototype'][_0x4316('0xd9')]=function(_0x877cfe){return!_[_0x4316('0x83')](_0x877cfe)&&_0x877cfe&&!_[_0x4316('0x83')](_0x877cfe['name'])&&!_[_0x4316('0x83')](_0x877cfe[_0x4316('0xda')])&&_0x877cfe[_0x4316('0xda')]&&(this[_0x4316('0xdb')][util[_0x4316('0x79')](_0x4316('0xdc'),_0x877cfe['name'])]['status']===_0x4316('0xdd')||this['trunks'][util[_0x4316('0x79')]('SIP/%s',_0x877cfe['name'])]['status']==='unmonitored');};Dialer['prototype'][_0x4316('0xcf')]=function(_0x46a027,_0x42c70e,_0xeb71d){this[_0x4316('0xc8')](_0x46a027)[_0x4316('0xb5')](loggerCatch(_0x42c70e));this[_0x4316('0xc7')](_0x46a027)[_0x4316('0xb5')](loggerCatch(_0xeb71d));};Dialer[_0x4316('0x1c')][_0x4316('0xde')]=function(_0x51b7cc){var _0x47d731=this['uniqueId'][_0x51b7cc['uniqueid']];var _0x2a51eb;if(!_[_0x4316('0xac')](_0x51b7cc)&&!_['isNil'](_0x51b7cc[_0x4316('0xdf')])&&!_[_0x4316('0xac')](_0x51b7cc[_0x4316('0xdf')]['amdstatus'])&&_0x51b7cc['exten']===_0x4316('0xe0')&&_0x47d731){if(_0x47d731[_0x4316('0x50')]!==_0x4316('0x7b')&&this[_0x4316('0x21')][_0x47d731['queue']]['dialAMDActive']&&_0x51b7cc[_0x4316('0xe1')]===_0x4316('0xe2')){delete this[_0x4316('0xe3')][_0x51b7cc['uniqueid']];this[_0x4316('0xaf')](this[_0x4316('0x21')][_0x47d731['queue']]);this[_0x4316('0x21')][_0x47d731[_0x4316('0xb0')]][_0x4316('0xe4')]+=0x1;this[_0x4316('0x21')][_0x47d731[_0x4316('0xb0')]][_0x4316('0x62')]+=0x1;_0x2a51eb=new Hangup(_0x47d731,_0x51b7cc);_0x2a51eb[_0x4316('0xe5')]=0x12;_0x2a51eb['statedesc']=_0x4316('0xe6');_0x2a51eb[_0x4316('0xe7')]=_0x4316('0xe8');ami[_0x4316('0x4f')](_0x4316('0xe9'),ut[_0x4316('0xea')](_0x2a51eb,_0x4316('0xeb')));this[_0x4316('0xcf')](_0x2a51eb,_0x4316('0xec'),_0x4316('0xed'));}if(_0x47d731[_0x4316('0x50')]!==_0x4316('0x7b')&&this[_0x4316('0x21')][_0x47d731[_0x4316('0xb0')]][_0x4316('0xee')]&&_0x51b7cc['value']==='MACHINE'){var _0x229553=this;return new BPromise(function(_0x24e7c6,_0x424c68){delete _0x229553[_0x4316('0xe3')][_0x51b7cc[_0x4316('0xef')]];_0x229553[_0x4316('0xaf')](_0x229553[_0x4316('0x21')][_0x47d731[_0x4316('0xb0')]]);_0x229553[_0x4316('0x21')][_0x47d731[_0x4316('0xb0')]]['outboundAnswerCallsDay']+=0x1;_0x229553[_0x4316('0x21')][_0x47d731[_0x4316('0xb0')]][_0x4316('0x62')]+=0x1;var _0x52157d=_0x229553['voiceQueues'][_0x47d731[_0x4316('0xb0')]];var _0x1c08d1=new Hangup(_0x47d731,_0x51b7cc);_0x1c08d1[_0x4316('0xe5')]=0x13;_0x1c08d1[_0x4316('0xa5')]=_0x4316('0xf0');_0x1c08d1[_0x4316('0xe7')]='AMD';_0x1c08d1[_0x4316('0xf1')]+=0x1;_0x1c08d1['countglobal']+=0x1;_0x1c08d1[_0x4316('0xeb')]=!![];ami[_0x4316('0x4f')](_0x4316('0xe9'),ut['buildObj'](_0x1c08d1,_0x4316('0xeb')));_0x229553[_0x4316('0xc8')](_0x1c08d1)[_0x4316('0xb5')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x1c08d1[_0x4316('0xf2')]+_0x1c08d1[_0x4316('0xf3')]+_0x1c08d1['countnoanswerretry']+_0x1c08d1[_0x4316('0xf4')]+_0x1c08d1[_0x4316('0xf5')]+_0x1c08d1[_0x4316('0xf6')]+_0x1c08d1[_0x4316('0xf1')]+_0x1c08d1[_0x4316('0xf7')]>=_0x52157d[_0x4316('0xf8')]){_0x229553[_0x4316('0xf9')](_0x1c08d1,_0x24e7c6,_0x424c68,_0x4316('0xfa'));}else{if(_0x1c08d1[_0x4316('0xf1')]>=_0x52157d['dialMachineMaxRetry']){_0x229553[_0x4316('0xfb')](_0x1c08d1,_0x24e7c6,_0x424c68,'reason\x2019\x20machine....');}else{_0x229553['rescheduleContact']({'active':![],'countmachineretry':_0x1c08d1[_0x4316('0xf1')],'scheduledat':moment()[_0x4316('0xfc')](_0x52157d[_0x4316('0xfd')],_0x4316('0xfe'))[_0x4316('0x79')](_0x4316('0xff')),'ContactId':_0x1c08d1['ContactId'],'ListId':_0x1c08d1['ListId'],'VoiceQueueId':_0x1c08d1[_0x4316('0xd4')]||undefined,'CampaignId':_0x1c08d1[_0x4316('0xd5')]||undefined})[_0x4316('0xb5')](loggerCatch(_0x4316('0x100')));_0x24e7c6({'reschedule':0x1});}}});}if(_0x47d731[_0x4316('0x50')]===_0x4316('0x7b')&&this[_0x4316('0x22')][_0x47d731[_0x4316('0xb0')]][_0x4316('0xee')]&&_0x51b7cc['value']===_0x4316('0xe2')){delete this[_0x4316('0xe3')][_0x51b7cc[_0x4316('0xef')]];this[_0x4316('0xaf')](this[_0x4316('0x22')][_0x47d731[_0x4316('0xb0')]]);_0x2a51eb=new Hangup(_0x47d731,_0x51b7cc);_0x2a51eb[_0x4316('0xe5')]=0x12;_0x2a51eb[_0x4316('0xa5')]=_0x4316('0xe6');_0x2a51eb[_0x4316('0xe7')]=_0x4316('0xe8');ami[_0x4316('0x4f')](_0x4316('0xe9'),ut[_0x4316('0xea')](_0x2a51eb,'amd'));this[_0x4316('0xcf')](_0x2a51eb,'[syncHangupInAMDIvr][createHistory]',_0x4316('0x101'));}if(_0x47d731[_0x4316('0x50')]==='ivr'&&this[_0x4316('0x22')][_0x47d731[_0x4316('0xb0')]]['dialAMDActive']&&_0x51b7cc[_0x4316('0xe1')]==='MACHINE'){var _0x229553=this;return new BPromise(function(_0xd76ff9,_0x4ac4d1){delete _0x229553[_0x4316('0xe3')][_0x51b7cc[_0x4316('0xef')]];_0x229553[_0x4316('0xaf')](_0x229553[_0x4316('0x22')][_0x47d731[_0x4316('0xb0')]]);_0x229553[_0x4316('0x22')][_0x47d731[_0x4316('0xb0')]]['outboundAnswerCallsDay']+=0x1;_0x229553['campaigns'][_0x47d731[_0x4316('0xb0')]][_0x4316('0x62')]+=0x1;var _0x5d3be0=_0x229553[_0x4316('0x22')][_0x47d731[_0x4316('0xb0')]];var _0x2c9761=new Hangup(_0x47d731,_0x51b7cc);_0x2c9761[_0x4316('0xe5')]=0x13;_0x2c9761[_0x4316('0xa5')]=_0x4316('0xf0');_0x2c9761[_0x4316('0xe7')]='AMD';_0x2c9761[_0x4316('0xf1')]+=0x1;_0x2c9761['countglobal']+=0x1;_0x2c9761[_0x4316('0xeb')]=!![];ami[_0x4316('0x4f')](_0x4316('0xe9'),ut[_0x4316('0xea')](_0x2c9761,'amd'));_0x229553[_0x4316('0xc8')](_0x2c9761)[_0x4316('0xb5')](loggerCatch(_0x4316('0x102')));if(_0x2c9761[_0x4316('0xf2')]+_0x2c9761[_0x4316('0xf3')]+_0x2c9761['countnoanswerretry']+_0x2c9761[_0x4316('0xf4')]+_0x2c9761['countdropretry']+_0x2c9761[_0x4316('0xf6')]+_0x2c9761[_0x4316('0xf1')]+_0x2c9761['countagentrejectretry']>=_0x5d3be0[_0x4316('0xf8')]){_0x229553[_0x4316('0xf9')](_0x2c9761,_0xd76ff9,_0x4ac4d1,'reason19\x20machine....');}else{if(_0x2c9761[_0x4316('0xf1')]>=_0x5d3be0[_0x4316('0x103')]){_0x229553['createStateFinal'](_0x2c9761,_0xd76ff9,_0x4ac4d1,_0x4316('0x104'));}else{_0x229553[_0x4316('0xbd')]({'active':![],'countmachineretry':_0x2c9761[_0x4316('0xf1')],'scheduledat':moment()[_0x4316('0xfc')](_0x5d3be0[_0x4316('0xfd')],_0x4316('0xfe'))[_0x4316('0x79')](_0x4316('0xff')),'ContactId':_0x2c9761[_0x4316('0xd1')],'ListId':_0x2c9761[_0x4316('0xd2')],'VoiceQueueId':_0x2c9761['VoiceQueueId']||undefined,'CampaignId':_0x2c9761['CampaignId']||undefined})[_0x4316('0xb5')](loggerCatch(_0x4316('0x100')));_0xd76ff9({'reschedule':0x1});}}});}}};Dialer['prototype'][_0x4316('0x36')]=function(_0x54bf95){var _0x1b88f8=this[_0x4316('0xe3')][_0x54bf95[_0x4316('0xef')]];var _0x3410a6=this;var _0x533d0c;if(_0x1b88f8&&_0x1b88f8[_0x4316('0x50')]==='ivr'){delete this[_0x4316('0xe3')][_0x54bf95[_0x4316('0xef')]];this[_0x4316('0xaf')](this[_0x4316('0x22')][_0x1b88f8[_0x4316('0xb0')]]);this['campaigns'][_0x1b88f8[_0x4316('0xb0')]][_0x4316('0x105')]+=0x1;_0x533d0c=new Hangup(_0x1b88f8,_0x54bf95);this['createHistory'](_0x533d0c)[_0x4316('0xb5')](loggerCatch(_0x4316('0x106')));this[_0x4316('0xc7')](_0x533d0c)[_0x4316('0xb5')](loggerCatch(_0x4316('0x107')));}if(_0x1b88f8&&_0x1b88f8['type']!==_0x4316('0x7b')&&isNotNull(this[_0x4316('0x21')][_0x1b88f8[_0x4316('0xb0')]][_0x4316('0x108')])){delete this[_0x4316('0xe3')][_0x54bf95['uniqueid']];this[_0x4316('0xaf')](this[_0x4316('0x21')][_0x1b88f8[_0x4316('0xb0')]]);this[_0x4316('0x21')][_0x1b88f8['queue']][_0x4316('0xe4')]+=0x1;this[_0x4316('0x21')][_0x1b88f8[_0x4316('0xb0')]][_0x4316('0x62')]+=0x1;_0x533d0c=new Hangup(_0x1b88f8,_0x54bf95);_0x533d0c['state']=0x10;_0x533d0c[_0x4316('0xa5')]='AnswerAGI';_0x533d0c[_0x4316('0xe7')]=_0x4316('0x109');this['createHistory'](_0x533d0c)[_0x4316('0xb5')](loggerCatch(_0x4316('0x106')));this[_0x4316('0xc7')](_0x533d0c)[_0x4316('0xb5')](loggerCatch('[syncHangupIvr]'));}if(_0x1b88f8&&_0x1b88f8[_0x4316('0x50')]!==_0x4316('0x7b')&&!isNotNull(this[_0x4316('0x21')][_0x1b88f8['queue']]['dialQueueProject'])){delete this[_0x4316('0xe3')][_0x54bf95[_0x4316('0xef')]];this[_0x4316('0xaf')](this[_0x4316('0x21')][_0x1b88f8[_0x4316('0xb0')]]);this[_0x4316('0x21')][_0x1b88f8[_0x4316('0xb0')]][_0x4316('0x10a')]+=0x1;_0x533d0c=new Hangup(_0x1b88f8,_0x54bf95);_0x533d0c[_0x4316('0xe5')]=0xc;_0x533d0c[_0x4316('0xa5')]=_0x54bf95[_0x4316('0x10b')];_0x533d0c[_0x4316('0xe7')]=_0x4316('0x10c');this[_0x4316('0xc8')](_0x533d0c)[_0x4316('0xb5')](loggerCatch(_0x4316('0x106')));this[_0x4316('0xc7')](_0x533d0c)['catch'](loggerCatch(_0x4316('0x107')));}};Dialer[_0x4316('0x1c')]['syncAgentComplete']=function(_0x59eb4a){var _0x4b8a88=this['uniqueId'][_0x59eb4a[_0x4316('0xef')]];var _0x70944e=this;if(this[_0x4316('0x21')][_0x59eb4a['queue']]){if(_0x4b8a88&&_0x4b8a88[_0x4316('0x50')]!=='ivr'){delete this[_0x4316('0xe3')][_0x59eb4a['uniqueid']];this[_0x4316('0x21')][_0x59eb4a[_0x4316('0xb0')]]['outboundAnswerCallsDay']+=0x1;var _0xe323f2=new AgentComplete(_0x4b8a88,_0x59eb4a);if(_0x59eb4a[_0x4316('0x10d')]===_0x4316('0x10e')){_0xe323f2[_0x4316('0x10f')]=this['voiceQueues'][_0x59eb4a[_0x4316('0xb0')]][_0x4316('0x110')]&&this[_0x4316('0x21')][_0x59eb4a[_0x4316('0xb0')]][_0x4316('0x111')]?moment()[_0x4316('0x79')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;}this[_0x4316('0xc8')](_0xe323f2)['catch'](loggerCatch(_0x4316('0x112')));this['moveContactManagedDialer'](_0xe323f2)[_0x4316('0xb5')](loggerCatch(_0x4316('0x113')));}}};Dialer[_0x4316('0x1c')][_0x4316('0x2d')]=function(_0x37cc28){if(this['voiceQueues'][_0x37cc28[_0x4316('0xb0')]]){if(this['uniqueId'][_0x37cc28[_0x4316('0xef')]]&&this['uniqueId'][_0x37cc28['uniqueid']][_0x4316('0x50')]!=='ivr'){this[_0x4316('0xaf')](this['voiceQueues'][_0x37cc28['queue']]);this[_0x4316('0xe3')][_0x37cc28[_0x4316('0xef')]][_0x4316('0x114')]=moment()['format'](_0x4316('0xff'));}}};Dialer['prototype'][_0x4316('0x115')]=function(_0x5d61cc){this[_0x4316('0xc8')](_0x5d61cc)['catch'](loggerCatch('[syncAgentComplete][createHistory]'));this[_0x4316('0xc7')](_0x5d61cc)[_0x4316('0xb5')](loggerCatch(_0x4316('0x116')));};Dialer[_0x4316('0x1c')]['syncQueueCallerAbandon']=function(_0x98b39f){var _0x35e581=this['uniqueId'][_0x98b39f[_0x4316('0xef')]];var _0x54af1e=this;if(this['voiceQueues'][_0x98b39f[_0x4316('0xb0')]]){if(_0x35e581&&_0x35e581[_0x4316('0x50')]!=='ivr'){delete this[_0x4316('0xe3')][_0x98b39f['uniqueid']];this['updateOriginated'](this[_0x4316('0x21')][_0x98b39f['queue']]);_0x35e581[_0x4316('0x117')]=moment()[_0x4316('0x79')](_0x4316('0xff'));var _0x348bc3=new QueueCallerAbandon(_0x35e581,_0x98b39f);if(getSeconds(_0x35e581['droptime'],_0x35e581[_0x4316('0x118')])>=_0x35e581[_0x4316('0x119')]){this[_0x4316('0x21')][_0x98b39f[_0x4316('0xb0')]][_0x4316('0x80')]+=0x1;this[_0x4316('0x21')][_0x98b39f[_0x4316('0xb0')]][_0x4316('0x67')]+=0x1;this['voiceQueues'][_0x98b39f['queue']][_0x4316('0x11a')]+=0x1;_0x348bc3[_0x4316('0xe5')]=0xa;_0x348bc3['statedesc']=_0x4316('0x11b');_0x348bc3['dropreason']=_0x4316('0x11c');_0x348bc3[_0x4316('0x10f')]=this[_0x4316('0x21')][_0x98b39f[_0x4316('0xb0')]][_0x4316('0x110')]?moment()['format']('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0x348bc3['countdropretry']+=0x1;_0x348bc3[_0x4316('0x11d')]+=0x1;if(_0x348bc3[_0x4316('0xf5')]>=this[_0x4316('0x21')][_0x98b39f['queue']][_0x4316('0x11e')]){this[_0x4316('0x115')](_0x348bc3);}else{this[_0x4316('0xbd')]({'active':![],'countdropretry':_0x348bc3['countdropretry'],'scheduledat':moment()[_0x4316('0xfc')](this[_0x4316('0x21')][_0x98b39f['queue']][_0x4316('0x11f')],_0x4316('0xfe'))['format'](_0x4316('0xff')),'ContactId':_0x35e581[_0x4316('0xd1')],'ListId':_0x35e581[_0x4316('0xd2')],'VoiceQueueId':_0x35e581[_0x4316('0xd4')]||undefined,'CampaignId':_0x35e581['CampaignId']||undefined})[_0x4316('0xb5')](loggerCatch('[rescheduleContact][Drop]'));var _0x1836aa=new History(_0x348bc3);_0x1836aa[_0x4316('0xe5')]=0xa;_0x1836aa['statedesc']=_0x4316('0x11b');_0x1836aa['starttime']=moment()[_0x4316('0x79')]('YYYY-MM-DD\x20HH:mm:ss');_0x1836aa[_0x4316('0x120')]=_0x1836aa[_0x4316('0xa6')];_0x1836aa['calleridname']=_0x348bc3[_0x4316('0x121')];_0x1836aa[_0x4316('0x122')]=_0x348bc3[_0x4316('0x122')];this[_0x4316('0xc8')](_0x1836aa)[_0x4316('0xb5')](loggerCatch('[syncAgentComplete][createHistory][10]'));}}else{this[_0x4316('0x21')][_0x98b39f[_0x4316('0xb0')]]['predictiveIntervalDroppedCallsCallersExit']+=0x1;this[_0x4316('0x21')][_0x98b39f[_0x4316('0xb0')]][_0x4316('0x66')]+=0x1;_0x348bc3[_0x4316('0xe5')]=0xb;_0x348bc3['statedesc']=_0x4316('0x123');_0x348bc3[_0x4316('0x124')]='CALLEREXIT';_0x348bc3['countabandonedretry']+=0x1;_0x348bc3[_0x4316('0x11d')]+=0x1;if(_0x348bc3['countabandonedretry']>=this['voiceQueues'][_0x98b39f[_0x4316('0xb0')]][_0x4316('0x125')]){this[_0x4316('0x115')](_0x348bc3);}else{this[_0x4316('0xbd')]({'active':![],'countabandonedretry':_0x348bc3[_0x4316('0xf6')],'scheduledat':moment()[_0x4316('0xfc')](this[_0x4316('0x21')][_0x98b39f[_0x4316('0xb0')]][_0x4316('0x126')],_0x4316('0xfe'))[_0x4316('0x79')](_0x4316('0xff')),'ContactId':_0x35e581['ContactId'],'ListId':_0x35e581[_0x4316('0xd2')],'VoiceQueueId':_0x35e581[_0x4316('0xd4')]||undefined,'CampaignId':_0x35e581['CampaignId']||undefined})[_0x4316('0xb5')](loggerCatch(_0x4316('0x127')));var _0x1836aa=new History(_0x348bc3);_0x1836aa[_0x4316('0xe5')]=0xb;_0x1836aa['statedesc']=_0x4316('0x123');_0x1836aa['starttime']=moment()[_0x4316('0x79')](_0x4316('0xff'));_0x1836aa[_0x4316('0x120')]=_0x1836aa[_0x4316('0xa6')];_0x1836aa[_0x4316('0x121')]=_0x348bc3['calleridname'];_0x1836aa[_0x4316('0x122')]=_0x348bc3[_0x4316('0x122')];this[_0x4316('0xc8')](_0x1836aa)[_0x4316('0xb5')](loggerCatch(_0x4316('0x128')));}}}}};Dialer[_0x4316('0x1c')][_0x4316('0x38')]=function(_0x47aedc){if(this[_0x4316('0x26')][_0x47aedc[_0x4316('0xef')]]){this['actions'][_0x47aedc[_0x4316('0xef')]]['channel']=_0x47aedc[_0x4316('0xad')];}if(this[_0x4316('0xe3')][_0x47aedc[_0x4316('0xef')]]){this[_0x4316('0xe3')][_0x47aedc[_0x4316('0xef')]]['channel']=_0x47aedc[_0x4316('0xad')];}};Dialer[_0x4316('0x1c')][_0x4316('0x3b')]=function(_0x355f82){if(strategy[this[_0x4316('0x21')][this[_0x4316('0x26')][_0x355f82['actionid']][_0x4316('0xb0')]]['strategy']]===_0x4316('0x1b')){if(this[_0x4316('0x26')][_0x355f82[_0x4316('0x129')]]&&_['isNil'](this[_0x4316('0x26')][_0x355f82[_0x4316('0x129')]][_0x4316('0x12a')])&&_0x355f82[_0x4316('0x12b')]==='1'&&_0x355f82[_0x4316('0x12c')]==='0'){if(this[_0x4316('0x23')][_0x355f82[_0x4316('0x12d')]]){if(!this[_0x4316('0x23')][_0x355f82[_0x4316('0x12d')]][_0x4316('0x12a')]){this[_0x4316('0x23')][_0x355f82['stateinterface']][_0x4316('0x12a')]=!![];this['actions'][_0x355f82['actionid']]['locked']=!![];this[_0x4316('0x26')][_0x355f82[_0x4316('0x129')]]['stateinterface']=_0x355f82[_0x4316('0x12d')];}}}}else if((strategy[this[_0x4316('0x21')][this[_0x4316('0x26')][_0x355f82[_0x4316('0x129')]][_0x4316('0xb0')]][_0x4316('0x52')]]||'rrmemory')===_0x4316('0x12e')){if(this[_0x4316('0x26')][_0x355f82[_0x4316('0x129')]]){if(this[_0x4316('0x23')][_0x355f82['stateinterface']]){this['actions'][_0x355f82[_0x4316('0x129')]][_0x4316('0x12d')]=_0x355f82[_0x4316('0x12d')];if(_[_0x4316('0xac')](this['queueBooked'][this[_0x4316('0x26')][_0x355f82['actionid']][_0x4316('0xb0')]])){this['queueBooked'][this['actions'][_0x355f82[_0x4316('0x129')]][_0x4316('0xb0')]]=[];}this[_0x4316('0x2b')][this['actions'][_0x355f82[_0x4316('0x129')]][_0x4316('0xb0')]]['push'](_[_0x4316('0x12f')](_[_0x4316('0xd0')](this[_0x4316('0x26')][_0x355f82[_0x4316('0x129')]],[_0x4316('0x130'),'stateinterface']),{'status':_0x355f82[_0x4316('0x12b')],'paused':_0x355f82['paused']}));}}}};function unlockQueueStatus(_0x4bb626,_0x888f91){setTimeout(function(){if(_[_0x4316('0x83')](_0x4bb626[_0x4316('0x131')])){loggerBooked[_0x4316('0x95')](_0x4316('0x132'),_0x888f91);}_0x4bb626['queueStatusComplete']=!![];loggerBooked[_0x4316('0x7c')](_0x4316('0x133'),_0x888f91,JSON[_0x4316('0x4b')](_[_0x4316('0xd0')](_0x4bb626,[_0x4316('0x43'),'queueStatusComplete'])));},0x1f3);}Dialer[_0x4316('0x1c')]['syncQueueStatusComplete']=function(_0x5e78aa){var _0x566945=this;var _0x4a7c15=_0x566945[_0x4316('0x21')][_0x566945[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xb0')]];if(strategy[this[_0x4316('0x21')][this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xb0')]]['strategy']]===_0x4316('0x1b')){if(this[_0x4316('0x26')][_0x5e78aa['actionid']]&&this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0x12d')]){this[_0x4316('0x20')][_0x4316('0x134')](this['actions'][_0x5e78aa[_0x4316('0x129')]][_0x4316('0x130')],this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0x12d')])['catch'](function(_0x48bb5f){logger[_0x4316('0x95')](_0x4316('0x135'),util[_0x4316('0x96')](_0x48bb5f,{'showHidden':![],'depth':null}));})[_0x4316('0x1e')](function(){_0x566945['updateOriginated'](_0x566945[_0x4316('0x21')][_0x566945[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xb0')]]);_0x566945[_0x4316('0x23')][_0x566945[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0x12d')]][_0x4316('0x12a')]=![];delete _0x566945['actions'][_0x5e78aa[_0x4316('0x129')]];unlockQueueStatus(_0x4a7c15);});}else{this['updateOriginated'](this['voiceQueues'][this[_0x4316('0x26')][_0x5e78aa['actionid']][_0x4316('0xb0')]]);this[_0x4316('0xbd')]({'active':![],'ContactId':this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xd1')],'ListId':this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]]['ListId'],'VoiceQueueId':this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xd4')]||undefined,'CampaignId':this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xd5')]||undefined})[_0x4316('0xb5')](loggerCatch(_0x4316('0x136')));delete this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]];unlockQueueStatus(_0x4a7c15);}}else if((strategy[this[_0x4316('0x21')][this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xb0')]][_0x4316('0x52')]]||_0x4316('0x12e'))===_0x4316('0x12e')){var _0x39e267;if(this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]]&&!_[_0x4316('0x93')](this[_0x4316('0x2b')][this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xb0')]])){if(this[_0x4316('0x2c')][_0x566945['actions'][_0x5e78aa['actionid']][_0x4316('0xb0')]]){this[_0x4316('0x2c')][_0x566945[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xb0')]]=this['queueBookedRR'][this['actions'][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xb0')]]?this[_0x4316('0x2c')][this[_0x4316('0x26')][_0x5e78aa['actionid']]['queue']]:this[_0x4316('0x2b')][this[_0x4316('0x26')][_0x5e78aa['actionid']][_0x4316('0xb0')]]?this[_0x4316('0x2b')][this['actions'][_0x5e78aa['actionid']][_0x4316('0xb0')]][_0x4316('0x137')]||0x0:0x0;}this[_0x4316('0x2b')][this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xb0')]]['_rr']=this[_0x4316('0x2c')][this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xb0')]];for(var _0xc8753d=0x0;_0xc8753d<this['queueBooked'][this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xb0')]][_0x4316('0x97')];_0xc8753d+=0x1){_0x39e267=rr(this['queueBooked'][this[_0x4316('0x26')][_0x5e78aa['actionid']][_0x4316('0xb0')]]);this[_0x4316('0x2c')][_0x566945[_0x4316('0x26')][_0x5e78aa['actionid']]['queue']]=this[_0x4316('0x2b')][this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]]['queue']][_0x4316('0x137')];if(_0x39e267[_0x4316('0x12b')]==='1'&&_0x39e267[_0x4316('0x12c')]==='0'){break;}}if(!_['isNil'](_0x39e267)){this['agents'][_0x39e267[_0x4316('0x12d')]]['unlockRR']=_[_0x4316('0x83')](this[_0x4316('0x23')][_0x39e267[_0x4316('0x12d')]]['unlockRR'])?!![]:this['agents'][_0x39e267[_0x4316('0x12d')]][_0x4316('0x138')];}loggerBooked[_0x4316('0x7c')](_0x4316('0x139'),_0x5e78aa[_0x4316('0x129')],_0x4316('0x13a'),JSON[_0x4316('0x4b')](_[_0x4316('0xd0')](this[_0x4316('0x23')][_0x39e267[_0x4316('0x12d')]],[_0x4316('0x43'),'unlockRR'])),_0x4316('0x13b'),JSON[_0x4316('0x4b')](_0x39e267['idHopper']));if(!_[_0x4316('0xac')](_0x39e267)&&_0x39e267[_0x4316('0x12b')]==='1'&&_0x39e267[_0x4316('0x12c')]==='0'&&this[_0x4316('0x23')][_0x39e267[_0x4316('0x12d')]][_0x4316('0x138')]){this[_0x4316('0x23')][_0x39e267[_0x4316('0x12d')]]['unlockRR']=![];this[_0x4316('0x2b')][_0x566945['actions'][_0x5e78aa['actionid']][_0x4316('0xb0')]]=[];this[_0x4316('0x20')][_0x4316('0x134')](_0x39e267[_0x4316('0x130')],_0x39e267[_0x4316('0x12d')])[_0x4316('0xb5')](function(_0x2727a0){logger[_0x4316('0x95')]('[Catch][Preview][syncQueueStatusComplete]',util[_0x4316('0x96')](_0x2727a0,{'showHidden':![],'depth':null}));})[_0x4316('0x1e')](function(){_0x566945[_0x4316('0xaf')](_0x566945[_0x4316('0x21')][_0x566945[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]]['queue']]);setTimeout(function(){_0x566945['agents'][_0x39e267[_0x4316('0x12d')]][_0x4316('0x138')]=!![];loggerBooked[_0x4316('0x7c')](_0x4316('0x13c'),_0x5e78aa[_0x4316('0x129')],'Agent:\x20',JSON[_0x4316('0x4b')](_['pick'](_0x566945['agents'][_0x39e267[_0x4316('0x12d')]],[_0x4316('0x43'),_0x4316('0x138')])),_0x4316('0x13b'),JSON[_0x4316('0x4b')](_0x39e267['idHopper']));},0xc7);delete _0x566945[_0x4316('0x26')][_0x5e78aa['actionid']];unlockQueueStatus(_0x4a7c15,_0x5e78aa['actionid']);});}else{loggerBooked[_0x4316('0x7c')](_0x4316('0x13d'));this[_0x4316('0xaf')](this[_0x4316('0x21')][this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xb0')]]);this[_0x4316('0xbd')]({'active':![],'ContactId':this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xd1')],'ListId':this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xd2')],'VoiceQueueId':this['actions'][_0x5e78aa[_0x4316('0x129')]]['VoiceQueueId']||undefined,'CampaignId':this['actions'][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xd5')]||undefined})['catch'](loggerCatch(_0x4316('0x136')));delete this[_0x4316('0x26')][_0x5e78aa['actionid']];unlockQueueStatus(_0x4a7c15);}}else{loggerBooked[_0x4316('0x7c')](_0x4316('0x13e'));this['updateOriginated'](this[_0x4316('0x21')][this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xb0')]]);this['rescheduleContact']({'active':![],'ContactId':this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xd1')],'ListId':this[_0x4316('0x26')][_0x5e78aa['actionid']][_0x4316('0xd2')],'VoiceQueueId':this['actions'][_0x5e78aa[_0x4316('0x129')]]['VoiceQueueId']||undefined,'CampaignId':this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]]['CampaignId']||undefined})[_0x4316('0xb5')](loggerCatch(_0x4316('0x13f')));delete this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]];unlockQueueStatus(_0x4a7c15);}}else{loggerBooked[_0x4316('0x7c')](_0x4316('0x140'));this[_0x4316('0xaf')](this['voiceQueues'][this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xb0')]]);this['rescheduleContact']({'active':![],'ContactId':this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xd1')],'ListId':this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]][_0x4316('0xd2')],'VoiceQueueId':this['actions'][_0x5e78aa['actionid']]['VoiceQueueId']||undefined,'CampaignId':this[_0x4316('0x26')][_0x5e78aa['actionid']]['CampaignId']||undefined})[_0x4316('0xb5')](loggerCatch(_0x4316('0x141')));delete this[_0x4316('0x26')][_0x5e78aa[_0x4316('0x129')]];unlockQueueStatus(_0x4a7c15);}};Dialer[_0x4316('0x1c')][_0x4316('0x3e')]=function(){var _0x4143eb=this;setInterval(function(){_0x4143eb[_0x4316('0x142')]();},0x3e8);};Dialer['prototype'][_0x4316('0x143')]=function(_0x1b4283){var _0x54270f=this;return function(){if(!_0x54270f[_0x4316('0xd9')](_0x1b4283[_0x4316('0x76')])){if(!_0x54270f['isTrunkReachable'](_0x1b4283[_0x4316('0x144')])){_0x1b4283['message']=_0x4316('0x145');throw _0x1b4283[_0x4316('0x43')]+_0x4316('0x146');}}};};Dialer[_0x4316('0x1c')][_0x4316('0x147')]=function(_0x32f715,_0x4c7968,_0x2c5d9e,_0x2a3b03){var _0x3c24ef=this;return function(){var _0x4b989d=!![];return _0x3c24ef[_0x4316('0x148')](_0x32f715,_0x4c7968,_0x2c5d9e,_0x2a3b03,_0x4b989d);};};Dialer[_0x4316('0x1c')][_0x4316('0x149')]=function(_0x20492e,_0x387bbb,_0x343aa7,_0x3be83c){var _0x158baa=this;return function(){var _0x2c1de6=![];return _0x158baa[_0x4316('0x148')](_0x20492e[_0x4316('0x47')],_0x387bbb,_0x343aa7,_0x3be83c,_0x2c1de6);};};Dialer[_0x4316('0x1c')][_0x4316('0x148')]=function(_0xd32e01,_0x56c584,_0x5494ec,_0x79e525,_0x37ea45){var _0x7f2d3a=[];return new BPromise(function(_0xb68f7b,_0x44e7e0){if(!isNotNull(_0xd32e01)){_0x79e525[_0x4316('0x3f')]=_0x4316('0x46');return _0x44e7e0(msgResponse(_0x4316('0x148'),_0x4316('0x14a'),_0x5494ec+_0x4316('0x14b')));}if(_['isEmpty'](_0xd32e01)){_0x79e525['message']='INTERVAL_IS_EMPTY';return _0x44e7e0(msgResponse(_0x4316('0x148'),'Failure',_0x5494ec+_0x4316('0x14c')));}if(_0x56c584&&_[_0x4316('0x83')](config[_0x4316('0x14d')][_0x56c584])){_0x79e525['message']='TIMEZONE_UNKNOW';return _0x44e7e0(msgResponse(_0x4316('0x148'),'Failure',_0x5494ec+'\x20Timezone\x20unknow\x20'+_0x56c584));}if(_[_0x4316('0x14e')](_0xd32e01)){for(var _0x320ddb=0x0;_0x320ddb<_0xd32e01[_0x4316('0x97')];_0x320ddb+=0x1){_0x7f2d3a['push'](ami[_0x4316('0x14f')]({'action':_0x4316('0x150'),'command':util[_0x4316('0x79')](_0x4316('0x151'),_0xd32e01[_0x320ddb]['interval'],!_['isUndefined'](config['timezones'][_0x56c584])?_0x56c584:'')})[_0x4316('0xb4')](function(_0x4f3907){return _0x4f3907[_0x4316('0x152')][_0x4316('0x153')](_0x4316('0x154'))>=0x0;})[_0x4316('0xb5')](myreject(_0x44e7e0)));}}else{_0x7f2d3a['push'](ami[_0x4316('0x14f')]({'action':_0x4316('0x150'),'command':util[_0x4316('0x79')](_0x4316('0x151'),_0xd32e01,!_[_0x4316('0x83')](config['timezones'][_0x56c584])?_0x56c584:'')})[_0x4316('0xb4')](function(_0x78c114){return _0x78c114[_0x4316('0x152')][_0x4316('0x153')](_0x4316('0x154'))>=0x0;})[_0x4316('0xb5')](myreject(_0x44e7e0)));}BPromise[_0x4316('0x155')](_0x7f2d3a)[_0x4316('0xb4')](function(_0x2734d9){var _0x11e51b=_[_0x4316('0x156')](_0x2734d9);if(_0x11e51b){return _0xb68f7b(_0x11e51b);}else{_0x79e525[_0x4316('0x3f')]=_0x37ea45?_0x4316('0x157'):_0x4316('0x158');return _0x44e7e0(msgResponse(_0x4316('0x159'),'Failure','Global:\x20'+_0x37ea45+'\x20'+_0x5494ec+_0x4316('0x15a')+util[_0x4316('0x96')](_0xd32e01,{'showHidden':![],'depth':null})+_0x4316('0x15b')+_0x56c584));}})[_0x4316('0xb5')](function(_0x322dcb){return _0x44e7e0(msgResponse(_0x4316('0x148'),_0x4316('0x14a'),JSON['stringify'](_0x322dcb)));});});};Dialer[_0x4316('0x1c')]['checkDialMethod']=function(_0x298585){var _0x533748=this;return function(){switch(_0x298585[_0x4316('0x5e')]){case _0x4316('0x15c'):freeVariablesPredictive(_0x298585);_0x533748[_0x4316('0x15d')](_0x298585,0x1);break;case _0x4316('0x15e'):freeVariablesPredictive(_0x298585);_0x533748[_0x4316('0x15d')](_0x298585,_0x298585[_0x4316('0x15f')]);break;case _0x4316('0xa'):_0x533748[_0x4316('0xa')](_0x298585);break;case'booked':freeVariablesPredictive(_0x298585);_0x533748[_0x4316('0x15d')](_0x298585,0x1);break;default:freeVariablesPredictive(_0x298585);logger['error'](_0x4316('0x160'),_0x298585[_0x4316('0x43')],_0x4316('0x161'));}};};Dialer[_0x4316('0x1c')][_0x4316('0x162')]=function(_0x444730){var _0x5b05d6=this;return function(){_0x5b05d6['handleIvr'](_0x444730);};};Dialer[_0x4316('0x1c')][_0x4316('0xc')]=function(_0x4fcea5){var _0x4ccf57=this;if(isNotPreview(_0x4fcea5['dialMethod'])){if(isVoiceQueueOutbound(_0x4fcea5['type'])&&isActive(_0x4fcea5[_0x4316('0x163')])){_0x4fcea5[_0x4316('0xa0')]=!![];BPromise[_0x4316('0xb3')]()[_0x4316('0xb4')](checkIsLoggedIn(_0x4fcea5,_0x4fcea5[_0x4316('0x55')]))[_0x4316('0xb4')](checkIsActive(_0x4fcea5,_0x4fcea5[_0x4316('0x163')]))[_0x4316('0xb4')](checkInterval(_0x4fcea5))[_0x4316('0xb4')](_0x4ccf57['checkIsTrunkReachable'](_0x4fcea5))[_0x4316('0xb4')](_0x4ccf57[_0x4316('0x147')](_0x4fcea5[_0x4316('0x164')],_0x4fcea5[_0x4316('0x165')],_0x4fcea5[_0x4316('0x43')],_0x4fcea5))[_0x4316('0xb4')](_0x4ccf57[_0x4316('0x149')](_0x4fcea5[_0x4316('0x45')],_0x4fcea5[_0x4316('0x165')],_0x4fcea5[_0x4316('0x43')],_0x4fcea5))[_0x4316('0xb4')](_0x4ccf57[_0x4316('0x166')](_0x4fcea5))[_0x4316('0xb5')](loggerCatchQueueSummary(_0x4316('0x167'),_0x4fcea5));}else{notSendMessagesQueue(_0x4fcea5);}}else{freeVariablesPredictive(_0x4fcea5);}};Dialer['prototype'][_0x4316('0x142')]=function(){var _0x4473fe=this;var _0x134eab;for(var _0x33b61a in this[_0x4316('0x22')]){if(typeof this[_0x4316('0x22')][_0x33b61a]!=='undefined'){_0x134eab=this[_0x4316('0x22')][_0x33b61a];if(isCampaignIvr(_0x134eab['type'])&&isActive(_0x134eab[_0x4316('0xda')])){_0x134eab[_0x4316('0xa0')]=!![];BPromise['resolve']()['then'](checkIsActive(_0x134eab,_0x134eab[_0x4316('0xda')]))['then'](checkInterval(_0x134eab))[_0x4316('0xb4')](_0x4473fe['checkIsTrunkReachable'](_0x134eab))['then'](_0x4473fe['checkIfTime'](_0x134eab[_0x4316('0x164')],_0x134eab[_0x4316('0x165')],_0x134eab[_0x4316('0x43')],_0x134eab))[_0x4316('0xb4')](_0x4473fe[_0x4316('0x149')](_0x134eab[_0x4316('0x45')],_0x134eab[_0x4316('0x165')],_0x134eab[_0x4316('0x43')],_0x134eab))[_0x4316('0xb4')](_0x4473fe[_0x4316('0x162')](_0x134eab))[_0x4316('0xb5')](loggerCatchQueueSummary(_0x4316('0x168'),_0x134eab));}else{notSendMessagesCampaign(_0x134eab);}}}};function getCallerIdRandom(_0x4e9e94,_0x1c5978){var _0x3835dd;var _0x319ea7;var _0xbd38b9;if(_0x1c5978<=0x0){_0x1c5978=0x1;}_0x3835dd=new RegExp(_0x4316('0x169')+_0x1c5978+'}$');_0x319ea7=Math[_0x4316('0x16a')](0xa,_0x1c5978-0x1);_0xbd38b9=Math[_0x4316('0x16a')](0xa,_0x1c5978)-0x1;return util['format']('%s',_[_0x4316('0x16b')](_0x4e9e94,_0x3835dd,_['random'](_0x319ea7,_0xbd38b9)));}function extractCalleridName(_0x2704a4){var _0x4b9706=_0x2704a4[_0x4316('0x16c')](/"(.*?)"/);return _0x4b9706?_0x4b9706[0x1]:_0x2704a4;}function extractCalleridNumber(_0x10ac56){var _0x366602=_0x10ac56[_0x4316('0x16c')](/<(.*?)>/);return _0x366602?_0x366602[0x1]:_0x10ac56;}Dialer[_0x4316('0x1c')][_0x4316('0x16d')]=function(_0x3c23cc,_0x20e714){var _0x351c95=this;var _0x2c767f=uuid['v4']();this['actions'][_0x2c767f]=new Action(_0x3c23cc,_0x20e714,_0x2c767f);return new BPromise(function(_0x5a8dcd,_0x3e1f77){if(_[_0x4316('0x83')](_0x3c23cc)&&typeof _0x3c23cc!==_0x4316('0x16e')){return _0x3e1f77(msgResponse(_0x4316('0x16f'),_0x4316('0x14a'),_0x4316('0x170')));}if(_[_0x4316('0x83')](_0x20e714[_0x4316('0x171')][_0x4316('0x172')])||_0x20e714['Contact'][_0x4316('0x172')]===null){return _0x3e1f77(msgResponse(_0x4316('0x16f'),_0x4316('0x14a'),_0x4316('0x173')));}var _0x1aca10={'XMD-CALLERID':_0x351c95[_0x4316('0x26')][_0x2c767f][_0x4316('0x174')](),'XMD-AGI':_0x3c23cc['dialQueueProject']?util['format'](_0x4316('0x175'),ipAgi,_0x3c23cc[_0x4316('0x108')]):_0x4316('0x176'),'XMD-AGIAFTER':_0x3c23cc[_0x4316('0x110')]?util[_0x4316('0x79')](_0x4316('0x175'),ipAgi,_0x3c23cc[_0x4316('0x110')]):_0x4316('0x176'),'XMD-QUEUE':_0x3c23cc[_0x4316('0x50')]===_0x4316('0x51')?util[_0x4316('0x79')]('\x22%s,%s%s,,,%s\x22',_0x3c23cc[_0x4316('0x43')],_0x3c23cc['dialQueueOptions']||'',_0x3c23cc['dialAgiAfterHangupAgent']?'c':'',_0x3c23cc['dialQueueTimeout']||0x3):_0x4316('0x176'),'XMD-CONTACTID':_0x20e714[_0x4316('0xd1')],'XMD-CDRTYPE':_0x4316('0x177'),'CALLERID(all)':_0x351c95[_0x4316('0x26')][_0x2c767f][_0x4316('0x174')](),'XMD-AMD':_0x3c23cc[_0x4316('0xee')]?_0x4316('0x178'):'NONE','XMD-DESTINATION':_0x4316('0xe0')};if(_0x3c23cc['dialAMDActive']){_0x1aca10['XMD-AMDINITIALSILENCE']=_0x3c23cc['dialAMDInitialSilence']||0x9c4;_0x1aca10[_0x4316('0x179')]=_0x3c23cc[_0x4316('0x17a')]||0x5dc;_0x1aca10[_0x4316('0x17b')]=_0x3c23cc[_0x4316('0x17c')]||0x320;_0x1aca10[_0x4316('0x17d')]=_0x3c23cc[_0x4316('0x17e')]||0x1388;_0x1aca10[_0x4316('0x17f')]=_0x3c23cc[_0x4316('0x180')]||0x64;_0x1aca10[_0x4316('0x181')]=_0x3c23cc[_0x4316('0x182')]||0x32;_0x1aca10['XMD-AMDMAXIMUMNUMBEROFWORDS']=_0x3c23cc[_0x4316('0x183')]||0x3;_0x1aca10[_0x4316('0x184')]=_0x3c23cc[_0x4316('0x185')]||0x100;_0x1aca10[_0x4316('0x186')]=_0x3c23cc[_0x4316('0x187')]||0x1388;}if(_0x3c23cc[_0x4316('0x50')]==='outbound'){_0x1aca10['XMD-VOICEQUEUEID']=_0x20e714[_0x4316('0xd4')];}else{_0x1aca10[_0x4316('0x188')]=_0x20e714[_0x4316('0xd5')];}for(var _0x108612 in _0x20e714[_0x4316('0x171')]){if(typeof _0x20e714[_0x4316('0x171')][_0x108612]!==_0x4316('0xaa')){if(isNotNull(_0x20e714[_0x4316('0x171')][_0x108612])&&_0x108612!=='id'&&_0x108612!==_0x4316('0x189')&&_0x108612!==_0x4316('0x18a')&&_0x108612!=='updatedAt'){_0x1aca10[util['format']('%s%s',_0x4316('0x18b'),_[_0x4316('0x18c')](_0x108612))]=_0x20e714[_0x4316('0x171')][_0x108612];}}}var _0x28c883=_0x351c95['isTrunkReachable'](_0x3c23cc[_0x4316('0x76')])?getCallerId(_0x3c23cc[_0x4316('0x76')][_0x4316('0x77')],_0x3c23cc[_0x4316('0x5f')],_0x3c23cc[_0x4316('0x18d')]>0x0?getCallerIdRandom(_0x3c23cc[_0x4316('0x60')],_0x3c23cc[_0x4316('0x18d')]):_0x3c23cc[_0x4316('0x60')]):getCallerId(_['isNil'](_0x3c23cc['TrunkBackup'])?_0x3c23cc[_0x4316('0x76')]['callerid']:_0x3c23cc[_0x4316('0x144')]['callerid'],_0x3c23cc['dialOriginateCallerIdName'],_0x3c23cc[_0x4316('0x18d')]>0x0?getCallerIdRandom(_0x3c23cc[_0x4316('0x60')],_0x3c23cc[_0x4316('0x18d')]):_0x3c23cc[_0x4316('0x60')]);if(_0x28c883){_0x1aca10[_0x4316('0x18e')]=_0x351c95['actions'][_0x2c767f][_0x4316('0x18f')]=extractCalleridName(_0x28c883);_0x1aca10[_0x4316('0x190')]=_0x351c95[_0x4316('0x26')][_0x2c767f]['originatecalleridnum']=extractCalleridNumber(_0x28c883);}return ami[_0x4316('0x14f')]({'actionid':_0x2c767f,'action':_0x4316('0x16f'),'channel':_0x351c95[_0x4316('0xd9')](_0x3c23cc['Trunk'])?util[_0x4316('0x79')]('SIP/%s/%s%s',_0x3c23cc['Trunk']['name'],isNotNull(_0x3c23cc[_0x4316('0x61')])?_0x3c23cc[_0x4316('0x61')][_0x4316('0x191')]()||'':'',_0x3c23cc[_0x4316('0x192')]>0x0?_0x20e714[_0x4316('0x171')][_0x4316('0x172')][_0x4316('0x193')](_0x3c23cc[_0x4316('0x192')]):_0x20e714['Contact'][_0x4316('0x172')]):util[_0x4316('0x79')](_0x4316('0x194'),_[_0x4316('0xac')](_0x3c23cc[_0x4316('0x144')])?_0x3c23cc[_0x4316('0x76')][_0x4316('0x43')]:_0x3c23cc['TrunkBackup'][_0x4316('0x43')],isNotNull(_0x3c23cc['dialPrefix'])?_0x3c23cc[_0x4316('0x61')]['trim']()||'':'',_0x3c23cc[_0x4316('0x192')]>0x0?_0x20e714[_0x4316('0x171')][_0x4316('0x172')]['substring'](_0x3c23cc[_0x4316('0x192')]):_0x20e714[_0x4316('0x171')][_0x4316('0x172')]),'callerid':_0x28c883,'Exten':_0x4316('0xe0'),'Context':_0x4316('0x195'),'Priority':'1','variable':_0x1aca10,'timeout':(_0x3c23cc[_0x4316('0x196')]||0x1e)*0x3e8,'async':!![],'channelid':_0x2c767f})[_0x4316('0xb4')](function(_0x2e9c56){return _0x5a8dcd(_0x2e9c56);})[_0x4316('0xb5')](function(_0x197db3){_0x3c23cc[_0x4316('0x69')]+=0x1;var _0x5dc4b3=new History(_0x351c95['actions'][_0x2c767f]);logger[_0x4316('0x95')](util[_0x4316('0x79')](_0x4316('0x197'),JSON[_0x4316('0x4b')](_0x197db3)));_0x5dc4b3[_0x4316('0xe5')]=0xe;_0x5dc4b3[_0x4316('0xa5')]=_0x4316('0x198');_0x5dc4b3[_0x4316('0xa6')]=moment()[_0x4316('0x79')](_0x4316('0xff'));_0x5dc4b3[_0x4316('0x120')]=_0x5dc4b3[_0x4316('0xa6')];_0x351c95['createHistory'](_0x5dc4b3)[_0x4316('0xb5')](loggerCatch(_0x4316('0x199')));_0x351c95[_0x4316('0xc7')](_0x5dc4b3)['catch'](loggerCatch(_0x4316('0x199')))[_0x4316('0x1e')](function(){delete _0x351c95[_0x4316('0x26')][_0x2c767f];return _0x3e1f77(msgResponse(_0x4316('0x16f'),_0x4316('0x4a'),_0x4316('0x19a')));});});});};Dialer[_0x4316('0x1c')][_0x4316('0x31')]=function(_0x3c2891){var _0x17bddd=this[_0x4316('0x26')][_0x3c2891[_0x4316('0x129')]];if(_0x17bddd){delete this[_0x4316('0x26')][_0x3c2891[_0x4316('0x129')]];_0x17bddd['responsetime']=moment()['format'](_0x4316('0xff'));var _0x21c18b=_0x17bddd['type']===_0x4316('0x7b')?this[_0x4316('0x22')][_0x17bddd[_0x4316('0xb0')]]:this['voiceQueues'][_0x17bddd[_0x4316('0x19b')]()];if(!this[_0x4316('0xd8')](_0x3c2891[_0x4316('0x19c')])){this[_0x4316('0xaf')](_0x21c18b);return this[_0x4316('0x19d')](_0x17bddd,_0x21c18b,_0x3c2891)[_0x4316('0xb5')](loggerCatch('[callProgressDetecting]\x20'));}this[_0x4316('0xe3')][_0x3c2891[_0x4316('0xef')]]=_0x17bddd;}};Dialer[_0x4316('0x1c')][_0x4316('0x19e')]=function(_0x5da238,_0x2e11c4,_0x2dd82a){var _0x4b813d=new History(_0x2e11c4);if(_0x4b813d[_0x4316('0xf2')]+_0x4b813d[_0x4316('0xf3')]+_0x4b813d['countnoanswerretry']+_0x4b813d['countnosuchnumberretry']+_0x4b813d[_0x4316('0xf5')]+_0x4b813d[_0x4316('0xf6')]+_0x4b813d[_0x4316('0xf1')]+_0x4b813d[_0x4316('0xf7')]>=_0x2dd82a[_0x4316('0xf8')]-0x1){return!![];}switch(_0x5da238){case 0x3:if(_0x4b813d['countnoanswerretry']>=_0x2dd82a[_0x4316('0x19f')]-0x1){return!![];}this[_0x4316('0xbd')]({'active':![],'countnoanswerretry':_0x4b813d[_0x4316('0x1a0')]+=0x1,'scheduledat':moment()[_0x4316('0xfc')](_0x2dd82a[_0x4316('0x1a1')],_0x4316('0xfe'))['format'](_0x4316('0xff')),'ContactId':_0x4b813d['ContactId'],'ListId':_0x4b813d[_0x4316('0xd2')],'VoiceQueueId':_0x4b813d[_0x4316('0xd4')]||undefined,'CampaignId':_0x4b813d[_0x4316('0xd5')]||undefined})[_0x4316('0xb5')](loggerCatch(_0x4316('0x1a2')));break;case 0x5:if(_0x4b813d[_0x4316('0xf2')]>=_0x2dd82a['dialBusyMaxRetry']-0x1){return!![];}this[_0x4316('0xbd')]({'active':![],'countbusyretry':_0x4b813d['countbusyretry']+=0x1,'scheduledat':moment()['add'](_0x2dd82a[_0x4316('0x1a3')],_0x4316('0xfe'))[_0x4316('0x79')](_0x4316('0xff')),'ContactId':_0x4b813d['ContactId'],'ListId':_0x4b813d[_0x4316('0xd2')],'VoiceQueueId':_0x4b813d['VoiceQueueId']||undefined,'CampaignId':_0x4b813d[_0x4316('0xd5')]||undefined})[_0x4316('0xb5')](loggerCatch(_0x4316('0x1a4')));break;case 0x8:if(_0x4b813d[_0x4316('0xf3')]>=_0x2dd82a['dialCongestionMaxRetry']-0x1){return!![];}this['rescheduleContact']({'active':![],'countcongestionretry':_0x4b813d[_0x4316('0xf3')]+=0x1,'scheduledat':moment()[_0x4316('0xfc')](_0x2dd82a[_0x4316('0x1a5')],_0x4316('0xfe'))[_0x4316('0x79')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x4b813d[_0x4316('0xd1')],'ListId':_0x4b813d[_0x4316('0xd2')],'VoiceQueueId':_0x4b813d[_0x4316('0xd4')]||undefined,'CampaignId':_0x4b813d[_0x4316('0xd5')]||undefined})[_0x4316('0xb5')](loggerCatch(_0x4316('0x1a6')));break;case 0x0:if(_0x4b813d[_0x4316('0xf4')]>=_0x2dd82a[_0x4316('0x1a7')]-0x1){return!![];}else{this[_0x4316('0xbd')]({'active':![],'countnosuchnumberretry':_0x4b813d[_0x4316('0xf4')]+=0x1,'scheduledat':moment()[_0x4316('0xfc')](_0x2dd82a[_0x4316('0x1a8')],_0x4316('0xfe'))['format'](_0x4316('0xff')),'ContactId':_0x4b813d['ContactId'],'ListId':_0x4b813d[_0x4316('0xd2')],'VoiceQueueId':_0x4b813d['VoiceQueueId']||undefined,'CampaignId':_0x4b813d[_0x4316('0xd5')]||undefined})[_0x4316('0xb5')](loggerCatch(_0x4316('0x1a9')));}break;case 0xa:if(_0x4b813d['countdropretry']>=_0x2dd82a[_0x4316('0x11e')]-0x1){return!![];}this[_0x4316('0xbd')]({'active':![],'countdropretry':_0x4b813d['countdropretry']+=0x1,'scheduledat':moment()[_0x4316('0xfc')](_0x2dd82a[_0x4316('0x11f')],_0x4316('0xfe'))[_0x4316('0x79')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x4b813d[_0x4316('0xd1')],'ListId':_0x4b813d[_0x4316('0xd2')],'VoiceQueueId':_0x4b813d[_0x4316('0xd4')]||undefined,'CampaignId':_0x4b813d['CampaignId']||undefined})[_0x4316('0xb5')](loggerCatch('[rescheduleContact][Drop]'));break;case 0xb:if(_0x4b813d[_0x4316('0xf6')]>=_0x2dd82a['dialAbandonedMaxRetry']-0x1){return!![];}this[_0x4316('0xbd')]({'active':![],'countabandonedretry':_0x4b813d[_0x4316('0xf6')]+=0x1,'scheduledat':moment()[_0x4316('0xfc')](_0x2dd82a[_0x4316('0x126')],'minutes')[_0x4316('0x79')](_0x4316('0xff')),'ContactId':_0x4b813d[_0x4316('0xd1')],'ListId':_0x4b813d[_0x4316('0xd2')],'VoiceQueueId':_0x4b813d[_0x4316('0xd4')]||undefined,'CampaignId':_0x4b813d[_0x4316('0xd5')]||undefined})[_0x4316('0xb5')](loggerCatch(_0x4316('0x127')));break;case 0x13:if(_0x4b813d[_0x4316('0xf1')]>=_0x2dd82a[_0x4316('0x103')]-0x1){return!![];}this[_0x4316('0xbd')]({'active':![],'countmachineretry':_0x4b813d[_0x4316('0xf1')]+=0x1,'scheduledat':moment()['add'](_0x2dd82a[_0x4316('0xfd')],_0x4316('0xfe'))['format'](_0x4316('0xff')),'ContactId':_0x4b813d[_0x4316('0xd1')],'ListId':_0x4b813d['ListId'],'VoiceQueueId':_0x4b813d['VoiceQueueId']||undefined,'CampaignId':_0x4b813d[_0x4316('0xd5')]||undefined})[_0x4316('0xb5')](loggerCatch('[rescheduleContact][Machine]'));break;case 0x14:if(_0x4b813d['countagentrejectretry']>=_0x2dd82a[_0x4316('0x1aa')]-0x1){return!![];}this[_0x4316('0xbd')]({'active':![],'countagentrejectretry':_0x4b813d[_0x4316('0xf7')]+=0x1,'scheduledat':moment()[_0x4316('0xfc')](_0x2dd82a[_0x4316('0x1ab')],_0x4316('0xfe'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x4b813d[_0x4316('0xd1')],'ListId':_0x4b813d[_0x4316('0xd2')],'VoiceQueueId':_0x4b813d[_0x4316('0xd4')]||undefined,'CampaignId':_0x4b813d[_0x4316('0xd5')]||undefined})[_0x4316('0xb5')](loggerCatch(_0x4316('0x1ac')));break;default:return!![];}};Dialer[_0x4316('0x1c')][_0x4316('0x19d')]=function(_0x5ba57d,_0x153394,_0x4be53f){var _0x2f41eb=this;var _0xd6c688=new History(_0x5ba57d);return new BPromise(function(_0x1bd053,_0xab834d){if(_[_0x4316('0x83')](_0x153394)&&typeof _0x153394!==_0x4316('0x16e')){return _0xab834d(msgResponse(_0x4316('0x1ad'),'Failure',_0x4316('0x1ae')));}if(_[_0x4316('0x83')](_0x4be53f)&&typeof _0x4be53f!==_0x4316('0x16e')){return _0xab834d(msgResponse(_0x4316('0x1ad'),_0x4316('0x14a'),'evt\x20is\x20undefine'));}switch(_0x4be53f[_0x4316('0x10d')]){case'0':_0x153394[_0x4316('0x68')]+=0x1;_0xd6c688[_0x4316('0xe5')]=0x0;_0xd6c688['statedesc']='NoSuchNumber';_0xd6c688[_0x4316('0xf4')]+=0x1;_0xd6c688[_0x4316('0x11d')]+=0x1;ami[_0x4316('0x4f')]('custom:agentnosuchnumber',ut['buildObj'](_0x5ba57d,_0x4316('0x1af')));_0x2f41eb[_0x4316('0xc8')](_0xd6c688)[_0x4316('0xb5')](loggerCatch(_0x4316('0x102')));if(_0x2f41eb[_0x4316('0x19e')](0x0,_0x5ba57d,_0x153394)){if(_0xd6c688['countnosuchnumberretry']>=_0x153394[_0x4316('0x1a7')]){_0x2f41eb['createStateFinal'](_0xd6c688,_0x1bd053,_0xab834d,_0x4316('0x1b0'));}else{_0x2f41eb[_0x4316('0xf9')](_0xd6c688,_0x1bd053,_0xab834d,_0x4316('0x1b0'));}}break;case'3':_0x153394[_0x4316('0x1b1')]+=0x1;_0xd6c688['state']=0x3;_0xd6c688[_0x4316('0xa5')]=_0x4316('0x1b2');_0xd6c688['countnoanswerretry']+=0x1;_0xd6c688['countglobal']+=0x1;ami[_0x4316('0x4f')](_0x4316('0x1b3'),ut['buildObj'](_0x5ba57d,_0x4316('0x1b4')));_0x2f41eb[_0x4316('0xc8')](_0xd6c688)[_0x4316('0xb5')](loggerCatch(_0x4316('0x1b5')));if(_0x2f41eb[_0x4316('0x19e')](0x3,_0x5ba57d,_0x153394)){if(_0xd6c688['countnoanswerretry']>=_0x153394[_0x4316('0x19f')]){_0x2f41eb[_0x4316('0xfb')](_0xd6c688,_0x1bd053,_0xab834d,_0x4316('0x1b6'));}else{_0x2f41eb['stateGlobal'](_0xd6c688,_0x1bd053,_0xab834d,_0x4316('0x1b6'));}}break;case'5':_0x153394['outboundBusyCallsDay']+=0x1;_0xd6c688['state']=0x5;_0xd6c688[_0x4316('0xa5')]=_0x4316('0x1b7');_0xd6c688[_0x4316('0xf2')]+=0x1;_0xd6c688['countglobal']+=0x1;ami['emit'](_0x4316('0x1b8'),ut['buildObj'](_0x5ba57d,_0x4316('0x1b9')));_0x2f41eb['createHistory'](_0xd6c688)['catch'](loggerCatch(_0x4316('0x1ba')));if(_0x2f41eb[_0x4316('0x19e')](0x5,_0x5ba57d,_0x153394)){if(_0xd6c688[_0x4316('0xf2')]>=_0x153394[_0x4316('0x1bb')]){_0x2f41eb['createStateFinal'](_0xd6c688,_0x1bd053,_0xab834d,'reason\x205\x20busy');}else{_0x2f41eb['stateGlobal'](_0xd6c688,_0x1bd053,_0xab834d,_0x4316('0x1bc'));}}break;case'8':_0x153394[_0x4316('0x64')]+=0x1;_0xd6c688['state']=0x8;_0xd6c688['statedesc']=_0x4316('0x1bd');_0xd6c688[_0x4316('0xf3')]+=0x1;_0xd6c688[_0x4316('0x11d')]+=0x1;ami[_0x4316('0x4f')](_0x4316('0x1be'),ut['buildObj'](_0x5ba57d,_0x4316('0x1bf')));_0x2f41eb['createHistory'](_0xd6c688)['catch'](loggerCatch('[syncAgentComplete][createHistory][8]'));if(_0x2f41eb[_0x4316('0x19e')](0x8,_0x5ba57d,_0x153394)){if(_0xd6c688[_0x4316('0xf3')]>=_0x153394['dialCongestionMaxRetry']){_0x2f41eb['createStateFinal'](_0xd6c688,_0x1bd053,_0xab834d,'reason\x208\x20congestion');}else{_0x2f41eb[_0x4316('0xf9')](_0xd6c688,_0x1bd053,_0xab834d,_0x4316('0x1c0'));}}break;case'11':_0x153394[_0x4316('0x1c1')]+=0x1;_0xd6c688['state']=0xb;_0xd6c688[_0x4316('0xa5')]=_0x4316('0x123');_0xd6c688[_0x4316('0xf6')]+=0x1;_0xd6c688[_0x4316('0x11d')]+=0x1;_0x2f41eb[_0x4316('0xc8')](_0xd6c688)['catch'](loggerCatch(_0x4316('0x128')));if(_0x2f41eb[_0x4316('0x19e')](0xb,_0x5ba57d,_0x153394)){if(_0xd6c688[_0x4316('0xf6')]>=_0x153394[_0x4316('0x125')]){_0x2f41eb[_0x4316('0xfb')](_0xd6c688,_0x1bd053,_0xab834d,_0x4316('0x1c2'));}else{_0x2f41eb[_0x4316('0xf9')](_0xd6c688,_0x1bd053,_0xab834d,'reason\x2011\x20abandoned');}}break;case'20':_0x153394[_0x4316('0x6b')]+=0x1;_0xd6c688[_0x4316('0xe5')]=0x14;_0xd6c688[_0x4316('0xa5')]=_0x4316('0x1c3');_0xd6c688[_0x4316('0xf7')]+=0x1;_0xd6c688['countglobal']+=0x1;ami[_0x4316('0x4f')](_0x4316('0x1c4'),ut[_0x4316('0xea')](_0x5ba57d,_0x4316('0x1c5')));_0x2f41eb[_0x4316('0xc8')](_0xd6c688)[_0x4316('0xb5')](loggerCatch('[syncAgentComplete][createHistory][20]'));if(_0x2f41eb['checkRetriveMax'](0x14,_0x5ba57d,_0x153394)){if(_0xd6c688['countagentrejectretry']>=_0x153394['dialAgentRejectMaxRetry']){_0x2f41eb[_0x4316('0xfb')](_0xd6c688,_0x1bd053,_0xab834d,_0x4316('0x1c6'));}else{_0x2f41eb[_0x4316('0xf9')](_0xd6c688,_0x1bd053,_0xab834d,_0x4316('0x1c6'));}}break;default:_0x153394[_0x4316('0x10a')]+=0x1;_0xd6c688[_0x4316('0xe5')]=0xc;_0xd6c688[_0x4316('0xa5')]=_0x4be53f[_0x4316('0x10d')];_0x2f41eb['createHistory'](_0xd6c688)['catch'](loggerCatch(_0x4316('0x1c7')));if(_0x2f41eb[_0x4316('0x19e')](_0x4be53f[_0x4316('0x10d')],_0x5ba57d,_0x153394)){if(_0xd6c688['countbusyretry']+_0xd6c688[_0x4316('0xf3')]+_0xd6c688[_0x4316('0x1a0')]+_0xd6c688['countnosuchnumberretry']+_0xd6c688['countdropretry']+_0xd6c688[_0x4316('0xf6')]+_0xd6c688['countmachineretry']+_0xd6c688['countagentrejectretry']>=_0x153394['dialGlobalMaxRetry']){_0x2f41eb[_0x4316('0xf9')](_0xd6c688,_0x1bd053,_0xab834d,_0x4be53f[_0x4316('0x10d')]);}else{_0x2f41eb[_0x4316('0xfb')](_0xd6c688,_0x1bd053,_0xab834d,_0x4be53f[_0x4316('0x10d')]);}}}});};Dialer[_0x4316('0x1c')]['stateGlobal']=function(_0x465cc1,_0x131c9b,_0xc84473,_0x4e2b69){var _0x2b1500=new Final(_0x465cc1);_0x2b1500[_0x4316('0xe5')]=0xf;_0x2b1500[_0x4316('0xa5')]='Global';this[_0x4316('0xfb')](_0x2b1500,_0x131c9b,_0xc84473,_0x4e2b69);};Dialer[_0x4316('0x1c')][_0x4316('0xfb')]=function(_0x49262a,_0x176dfa,_0x582c06,_0x351e6f){this[_0x4316('0xc7')](_0x49262a)['then'](function(){return _0x176dfa(msgResponse('[callProgressDetecting]',_0x4316('0x1c8'),_0x351e6f));})[_0x4316('0xb5')](function(){return _0x582c06(msgResponse(_0x4316('0x1c9'),'Failure',_0x4316('0x1ca')));});};Dialer['prototype'][_0x4316('0xa')]=function(_0x10fbda){var _0x23dd0e=_0x10fbda[_0x4316('0x1cb')]/0x64;var _0x57a71b=_0x10fbda['outboundDropCallsDayTimeout']/(_0x10fbda[_0x4316('0x67')]+_0x10fbda[_0x4316('0xe4')]);var _0x599e56=Math[_0x4316('0x1cc')](_0x10fbda[_0x4316('0x72')]*(_0x10fbda[_0x4316('0x1cd')]/0x64));var _0x28d57f=Math[_0x4316('0x1cc')](_0x10fbda[_0x4316('0x72')]*(_0x10fbda[_0x4316('0x1ce')]/0x64));var _0x7489d0=_0x10fbda['available']+_0x10fbda[_0x4316('0x5a')];var _0x5bb5bf=Math[_0x4316('0x1cf')](_0x10fbda[_0x4316('0x89')]*_0x10fbda[_0x4316('0x75')]*_0x10fbda[_0x4316('0x70')]*_0x10fbda[_0x4316('0x71')]);if(_[_0x4316('0x83')](_0x10fbda[_0x4316('0x8e')])){if(!_['isUndefined'](_0x10fbda[_0x4316('0x29')])){_0x10fbda[_0x4316('0x29')]=undefined;loggerPredictive[_0x4316('0x95')](_0x4316('0x1d0'),'check\x20predictive\x20is\x20not\x20undefine');}if(!_[_0x4316('0x83')](_0x10fbda['handlePredictive'])){loggerPredictive[_0x4316('0x95')](_0x4316('0x1d0'),_0x4316('0x1d1'));clearInterval(_0x10fbda[_0x4316('0x90')]);_0x10fbda[_0x4316('0x90')]=undefined;}_0x10fbda['startProgressive']=moment()[_0x4316('0x79')](_0x4316('0xff'));loggerPredictive[_0x4316('0x7c')](_0x10fbda[_0x4316('0x43')],_0x4316('0x1d2'),_0x10fbda[_0x4316('0x8e')]);this[_0x4316('0x15d')](_0x10fbda,0x1);}else if(ifInterval(_0x10fbda[_0x4316('0x1d3')],_0x10fbda[_0x4316('0x8e')])){this[_0x4316('0x15d')](_0x10fbda,0x1);loggerPredictiveCalls['info']('[startMethodPredictive][StartProgressive][Loop]',_0x10fbda['startProgressive'],_0x10fbda[_0x4316('0x43')]);_0x10fbda[_0x4316('0x89')]=0x0;_0x10fbda[_0x4316('0x11a')]=0x0;}else if(_0x23dd0e<_0x57a71b&&_0x10fbda[_0x4316('0x1d4')]===_0x4316('0x1d5')){freeVariablesPredictive(_0x10fbda);loggerPredictive[_0x4316('0x7c')](_0x4316('0x1d6'),_0x4316('0x1d7'),_0x57a71b,_0x4316('0x8e'),_0x10fbda[_0x4316('0x43')]);}else if(_0x5bb5bf<_0x10fbda[_0x4316('0x11a')]&&_0x10fbda['dialPredictiveOptimization']==='dropRate'){freeVariablesPredictive(_0x10fbda);loggerPredictive[_0x4316('0x7c')](_0x4316('0x1d8'),'Max\x20Drop\x20',_0x5bb5bf,'Drop\x20in\x20this\x20interval',_0x10fbda[_0x4316('0x11a')],_0x4316('0x8e'),_0x10fbda['name']);}else if(!ifInterval(_0x10fbda[_0x4316('0x1d3')],_0x10fbda[_0x4316('0x8e')])&&_['isUndefined'](_0x10fbda['startPredictive'])&&!_[_0x4316('0x83')](_0x10fbda[_0x4316('0x8e')])){_0x10fbda[_0x4316('0x29')]=moment()[_0x4316('0x79')](_0x4316('0xff'));loggerPredictive['info'](_0x10fbda[_0x4316('0x43')],_0x4316('0x1d9'),_0x10fbda[_0x4316('0x29')]);this['averageHandleTime'](_0x10fbda[_0x4316('0x1d3')])[_0x4316('0xb4')](this[_0x4316('0x1da')](_0x10fbda))[_0x4316('0xb4')](mergeDataErlangB(_0x10fbda))[_0x4316('0xb4')](this[_0x4316('0x1db')](_0x10fbda))[_0x4316('0xb5')](loggerCatchPredictive('Predictive\x20after\x20first\x20interval',_0x10fbda));}else if(!ifInterval(_0x10fbda[_0x4316('0x1d3')],_0x10fbda[_0x4316('0x29')])){_0x10fbda[_0x4316('0x11a')]=0x0;_0x10fbda[_0x4316('0x29')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive['info'](_0x10fbda[_0x4316('0x43')],_0x4316('0x1dc'),_0x10fbda['startPredictive']);clearInterval(_0x10fbda[_0x4316('0x90')]);_0x10fbda['handlePredictive']=undefined;this['averageHandleTime'](_0x10fbda[_0x4316('0x1d3')])[_0x4316('0xb4')](this[_0x4316('0x1da')](_0x10fbda))[_0x4316('0xb4')](mergeDataErlangB(_0x10fbda))['then'](this[_0x4316('0x1db')](_0x10fbda))[_0x4316('0xb5')](loggerCatchPredictive(_0x4316('0x1dd'),_0x10fbda));}else if(_0x10fbda[_0x4316('0x72')]&&_0x7489d0<_0x10fbda[_0x4316('0x72')]-_0x28d57f){freeVariablesPredictive(_0x10fbda);loggerPredictive[_0x4316('0x7c')](_0x10fbda[_0x4316('0x43')],_0x4316('0x1de'),_0x7489d0,')\x20are\x20less\x20than\x20threshold\x20(',_0x10fbda[_0x4316('0x72')],'-',_0x28d57f,'=',_0x10fbda[_0x4316('0x72')]-_0x28d57f,')');}else if(_0x10fbda[_0x4316('0x72')]&&_0x7489d0>_0x10fbda[_0x4316('0x72')]+_0x599e56){freeVariablesPredictive(_0x10fbda);loggerPredictive[_0x4316('0x7c')](_0x10fbda[_0x4316('0x43')],_0x4316('0x1de'),_0x7489d0,')\x20are\x20more\x20than\x20threshold\x20(',_0x10fbda[_0x4316('0x72')],'+',_0x599e56,'=',_0x10fbda[_0x4316('0x72')]+_0x599e56,')');}};Dialer[_0x4316('0x1c')]['getDataPredictive']=function(_0x272f9b){var _0x4ea244=this;return function(_0x52f03e){return new BPromise(function(_0x18d19d,_0x15c41c){_[_0x4316('0x12f')](_0x272f9b,_0x52f03e[0x0]);if(checkGetDataPredictive(_0x52f03e[0x0])){var _0x58f3c7=_0x272f9b[_0x4316('0x72')]=_0x272f9b[_0x4316('0x5a')]+_0x272f9b[_0x4316('0x54')];var _0x1ed868=_0x272f9b[_0x4316('0x1d3')]*0x3c;var _0x3a4edd=_0x52f03e[0x0]['predictiveIntervalAvgTalktime']+_0x52f03e[0x0][_0x4316('0x6d')];var _0x427cd0=(_0x52f03e[0x0][_0x4316('0x6c')]+_0x52f03e[0x0][_0x4316('0x80')]+_0x52f03e[0x0][_0x4316('0x6f')])/_0x52f03e[0x0][_0x4316('0x73')];_0x272f9b[_0x4316('0x70')]=_0x427cd0>0x0?_0x427cd0:0x1;switch(_0x272f9b[_0x4316('0x1d4')]){case _0x4316('0x1d5'):var _0x419455=_0x272f9b[_0x4316('0x1cb')]/0x64;return _0x4ea244[_0x4316('0x1df')](_0x58f3c7,_0x1ed868,_0x3a4edd,_0x427cd0,_0x419455)[_0x4316('0xb4')](function(_0x340a67){return _0x18d19d(_0x340a67);});case _0x4316('0x1e0'):var _0x458a3f=_0x272f9b[_0x4316('0x1cb')]/0x64;return _0x4ea244['busyFactor'](_0x58f3c7,_0x1ed868,_0x3a4edd,_0x427cd0,_0x458a3f)[_0x4316('0xb4')](function(_0x2dcf6c){return _0x18d19d(_0x2dcf6c);});default:return _0x15c41c(msgResponse(_0x4316('0x1e1'),_0x4316('0x14a'),'Unknown\x20Predictive'));}}else{return _0x15c41c(msgResponse(_0x4316('0x1e1'),'Failure',_0x4316('0x1e2')));}});};};Dialer['prototype']['getDataPredictiveOld']=function(_0x12bac1){var _0x4276c1=this;return function(_0x31c2b7){return new BPromise(function(_0x3ad062,_0x2d660e){_[_0x4316('0x12f')](_0x12bac1,_0x31c2b7[0x0]);if(checkGetDataPredictive(_0x31c2b7[0x0])){loggerPredictive[_0x4316('0x7c')](JSON[_0x4316('0x4b')](_0x31c2b7[0x0]));if(_0x12bac1[_0x4316('0x1d4')]===_0x4316('0x1d5')){return _0x4276c1[_0x4316('0xc5')](_0x12bac1['id'])['then'](function(_0x5e4a8d){var _0x3e7b94=_0x12bac1['loggedIn']-_0x5e4a8d[0x0][_0x4316('0x1e3')];var _0x49842e=_0x12bac1[_0x4316('0x1d3')]*0x3c;var _0x170c98=_0x31c2b7[0x0][_0x4316('0x6e')]+_0x31c2b7[0x0]['predictiveIntervalAvgHoldtime'];var _0x33c731=(_0x31c2b7[0x0][_0x4316('0x6c')]+_0x31c2b7[0x0][_0x4316('0x80')]+_0x31c2b7[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x31c2b7[0x0][_0x4316('0x73')];var _0x38b2e7=_0x12bac1[_0x4316('0x1cb')]/0x64;_0x12bac1[_0x4316('0x1e4')]=_0x5e4a8d[0x0][_0x4316('0x1e3')]||0x0;_0x12bac1[_0x4316('0x70')]=_0x33c731>0x0?_0x33c731:0x1;return _0x4276c1[_0x4316('0x1df')](_0x3e7b94,_0x49842e,_0x170c98,_0x33c731,_0x38b2e7);})[_0x4316('0xb4')](function(_0xaad884){return _0x3ad062(_0xaad884);})[_0x4316('0xb5')](function(_0x670158){return _0x2d660e(msgResponse(_0x4316('0x1e5'),_0x4316('0x14a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{_0x118301[_0x4316('0x63')]+=0x1;_0x5eadda['saveInDb'](createObjHistory(_0x118301,_0x925d17,_0x4316('0x1fa'),0xd,'Blacklist'),_0x4316('0x1fb'),_0x4316('0x1fc'));throw _0x4316('0x1fd');}};};Dialer['prototype'][_0x4316('0x1fe')]=function(_0x13aeb3){var _0x167b95=this;var _0x546297=_0x13aeb3[_0x4316('0x1ff')]-_0x13aeb3[_0x4316('0x98')]-_0x13aeb3['temp'];emitCampaignSummary(_0x13aeb3);if(_0x546297>0x0){if(_0x546297>this['maxNumberOriginate']){_0x546297=this['maxNumberOriginate'];}_0x13aeb3[_0x4316('0xc2')]+=_0x546297;this[_0x4316('0xc3')](_0x13aeb3['id'],_0x546297,_0x13aeb3['dialOrderByScheduledAt'],_0x13aeb3)[_0x4316('0xb4')](function(_0x3f2079){_0x13aeb3[_0x4316('0xc2')]-=_0x546297;_0x13aeb3[_0x4316('0xc2')]=_0x13aeb3[_0x4316('0xc2')]>0x0?_0x13aeb3['temp']:0x0;if(!checkContactEmpty(_0x3f2079)){_0x13aeb3['message']=_0x4316('0x9e');logger[_0x4316('0x7c')]('[getContactCampaign2][Empty]'+_0x13aeb3[_0x4316('0x43')]);}else{_0x13aeb3[_0x4316('0x98')]+=_0x3f2079[_0x4316('0x97')];_0x13aeb3['message']=_0x4316('0x200');for(var _0x278047=0x0;_0x278047<_0x3f2079[_0x4316('0x97')];_0x278047+=0x1){_0x13aeb3[_0x4316('0x201')]+=0x1;if(_[_0x4316('0xac')](_0x3f2079[_0x278047])||_[_0x4316('0xac')](_0x3f2079[_0x278047][_0x4316('0x171')])||_[_0x4316('0xac')](_0x3f2079[_0x278047][_0x4316('0x171')][_0x4316('0x172')])){_0x167b95['emptyContact'](_0x4316('0x202'),_0x13aeb3,_0x3f2079[_0x278047]);}else{_0x167b95[_0x4316('0xb9')](_[_0x4316('0xd0')](_0x3f2079[_0x278047],[_0x4316('0xd5'),_0x4316('0x203')]))[_0x4316('0xb4')](_0x167b95[_0x4316('0x1e8')](_0x13aeb3,_0x3f2079[_0x278047]))[_0x4316('0xb5')](_0x167b95[_0x4316('0xcc')]('[actionOriginateIvr]\x20',_0x13aeb3));}}}})['catch'](loggerGetContactDialer(_0x4316('0x204'),_0x13aeb3,_0x546297));}};Dialer[_0x4316('0x1c')]['handlePower']=function(_0x3e7fd8,_0x3fe0f2){var _0x5c50e5=this;var _0x165d1a=[];var _0x243942=_0x3fe0f2>=0x1?_0x3fe0f2:0x1;if(_0x3e7fd8[_0x4316('0x5e')]==='booked'){_0x243942=0x1;}var _0x1b43f3=Math[_0x4316('0x1cf')](_0x3e7fd8[_0x4316('0x54')]*_0x243942)-_0x3e7fd8[_0x4316('0x98')]-_0x3e7fd8['temp'];emitVoiceQueueSummary(_0x3e7fd8);if(_0x3e7fd8['dialLimitQueue']>0x0){var _0x5bcdda=_0x3e7fd8[_0x4316('0x205')]-_0x3e7fd8[_0x4316('0x98')]-_0x3e7fd8['talking']-_0x3e7fd8[_0x4316('0xc2')]-_0x3e7fd8['pTalking'];if(_0x1b43f3>_0x5bcdda){_0x1b43f3=_0x5bcdda;}}if(_0x1b43f3>0x0){if(_0x3e7fd8[_0x4316('0x5e')]===_0x4316('0x9')){_0x1b43f3=0x1;}if(_0x1b43f3>this[_0x4316('0x24')]){_0x1b43f3=this[_0x4316('0x24')];}_0x3e7fd8[_0x4316('0xc2')]+=_0x1b43f3;for(var _0x8a34cd in this[_0x4316('0x23')]){if(typeof this[_0x4316('0x23')][_0x8a34cd]!==_0x4316('0xaa')){if(this[_0x4316('0x23')][_0x8a34cd][_0x4316('0xe5')]===_0x4316('0x206')&&this['agents'][_0x8a34cd]['status']===_0x4316('0xdd')){_0x165d1a[_0x4316('0x207')](this[_0x4316('0x23')][_0x8a34cd]['id']);}}}this[_0x4316('0xc1')](_0x3e7fd8['id'],_0x165d1a,_0x1b43f3,_0x3e7fd8[_0x4316('0x208')],_0x3e7fd8)[_0x4316('0xb4')](function(_0x4e0b2e){_0x3e7fd8['temp']-=_0x1b43f3;_0x3e7fd8[_0x4316('0xc2')]=_0x3e7fd8[_0x4316('0xc2')]>0x0?_0x3e7fd8[_0x4316('0xc2')]:0x0;if(!checkContactEmpty(_0x4e0b2e)){_0x5c50e5['countReScheduled'](_0x3e7fd8)[_0x4316('0xb4')](sendMessageReschedule(_0x3e7fd8))[_0x4316('0xb5')](loggerCatch('[countReScheduled]\x20'));}else{_0x3e7fd8[_0x4316('0x98')]+=_0x4e0b2e[_0x4316('0x97')];_0x3e7fd8['message']=_0x3e7fd8[_0x4316('0x5e')]===_0x4316('0x9')?_0x4316('0x178'):_0x4316('0x200');for(var _0x2a7be2=0x0;_0x2a7be2<_0x4e0b2e['length'];_0x2a7be2+=0x1){if(_[_0x4316('0xac')](_0x4e0b2e[_0x2a7be2])||_['isNil'](_0x4e0b2e[_0x2a7be2][_0x4316('0x171')])||_[_0x4316('0xac')](_0x4e0b2e[_0x2a7be2][_0x4316('0x171')][_0x4316('0x172')])){_0x5c50e5[_0x4316('0xcd')](_0x4316('0x202'),_0x3e7fd8,_0x4e0b2e[_0x2a7be2]);}else{_0x5c50e5[_0x4316('0xb7')](_[_0x4316('0xd0')](_0x4e0b2e[_0x2a7be2],[_0x4316('0xd4'),'Contact.phone']))['then'](_0x5c50e5[_0x4316('0x1e8')](_0x3e7fd8,_0x4e0b2e[_0x2a7be2]))[_0x4316('0xb5')](_0x5c50e5[_0x4316('0xcc')](_0x4316('0x202'),_0x3e7fd8));}}}})['catch'](loggerGetContactDialer(_0x4316('0x209'),_0x3e7fd8,_0x1b43f3));}};Dialer[_0x4316('0x1c')]['handlePredictive']=function(_0x237bce){if(_0x237bce[_0x4316('0x205')]>0x0){var _0x23be2d=_0x237bce[_0x4316('0x205')]-_0x237bce[_0x4316('0x98')]-_0x237bce['talking'];if(_0x23be2d>0x0){this[_0x4316('0x20a')](_0x237bce);}else{loggerPredictiveCalls[_0x4316('0x7c')](_0x4316('0x20b'));}}else{this[_0x4316('0x20a')](_0x237bce);}};Dialer[_0x4316('0x1c')][_0x4316('0x20a')]=function(_0x5db39f){var _0x468db9=this;var _0x68a09b=[];_0x5db39f[_0x4316('0x98')]+=0x1;for(var _0x108cc1 in this['agents']){if(typeof this[_0x4316('0x23')][_0x108cc1]!==_0x4316('0xaa')){if(this[_0x4316('0x23')][_0x108cc1][_0x4316('0xe5')]===_0x4316('0x206')&&this[_0x4316('0x23')][_0x108cc1][_0x4316('0x12b')]===_0x4316('0xdd')){_0x68a09b['push'](this[_0x4316('0x23')][_0x108cc1]['id']);}}}this[_0x4316('0xc1')](_0x5db39f['id'],_0x68a09b,0x1,_0x5db39f[_0x4316('0x208')],_0x5db39f)['then'](function(_0x472512){if(!checkContactEmpty(_0x472512)){checkContactLowerLimitOriginate(_0x5db39f,0x1,0x0);_0x468db9['countReScheduled'](_0x5db39f)[_0x4316('0xb4')](sendMessageReschedule(_0x5db39f))['catch'](loggerCatch(_0x4316('0xb6')));}else{_0x5db39f['message']=_0x4316('0x200');if(_[_0x4316('0xac')](_0x472512[0x0])||_[_0x4316('0xac')](_0x472512[0x0][_0x4316('0x171')])||_['isNil'](_0x472512[0x0][_0x4316('0x171')]['phone'])){_0x468db9[_0x4316('0xcd')](_0x4316('0x202'),_0x5db39f,_0x472512[0x0]);}else{_0x468db9['checkIsBlackList'](_[_0x4316('0xd0')](_0x472512[0x0],[_0x4316('0xd4'),'Contact.phone']))[_0x4316('0xb4')](_0x468db9['checkContactBlack'](_0x5db39f,_0x472512[0x0]))[_0x4316('0xb5')](_0x468db9[_0x4316('0xcc')](_0x4316('0x20c'),_0x5db39f));}}})[_0x4316('0xb5')](loggerGetContactDialer('[getContactDialerPredictive]',_0x5db39f,0x1));emitVoiceQueueSummary(_0x5db39f);};Dialer['prototype'][_0x4316('0x1df')]=function(_0x45ade5,_0x20e4ef,_0x1b8df7,_0x2cd493,_0xb10b9b,_0xb1ad29){loggerPredictive[_0x4316('0x7c')](_0x4316('0x20d'));loggerPredictive[_0x4316('0x7c')](_0x4316('0x20e'),_0x45ade5);loggerPredictive[_0x4316('0x7c')]('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x20e4ef);loggerPredictive[_0x4316('0x7c')](_0x4316('0x20f'),_0x1b8df7);loggerPredictive['info']('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x2cd493);loggerPredictive['info'](_0x4316('0x210'),_0xb10b9b);loggerPredictive[_0x4316('0x7c')]('---------------------------');return new BPromise(function(_0x189922,_0x3f66f3){if(_0x45ade5<=0x0||isNaN(_0x45ade5)){return _0x3f66f3(msgResponse('[abandonmentRate]',_0x4316('0x4a'),_0x4316('0x211')+_0x45ade5));}if(_0x1b8df7<=0x0||isNaN(_0x1b8df7)){return _0x3f66f3(msgResponse('[abandonmentRate]','Error',_0x4316('0x212')+_0x1b8df7));}if(_0x2cd493<=0x0||isNaN(_0x2cd493)){return _0x3f66f3(msgResponse(_0x4316('0x213'),_0x4316('0x4a'),_0x4316('0x214')+_0x2cd493));}if(_0x20e4ef<=0x0||isNaN(_0x20e4ef)){return _0x3f66f3(msgResponse(_0x4316('0x213'),_0x4316('0x4a'),_0x4316('0x215')+_0x20e4ef));}if(_0xb10b9b<=0x0||isNaN(_0xb10b9b)){return _0x3f66f3(msgResponse('[abandonmentRate]',_0x4316('0x4a'),_0x4316('0x216')+_0xb10b9b));}_0xb1ad29=_0xb1ad29||0x0;var _0x18b0b5=0x1/_0x1b8df7;var _0x51f8a7=0x0;var _0x724308=0x0;var _0x3aec55=0x0;var _0x32b726=0x0;for(var _0x3fbccc=0x0;_0x3aec55<_0xb10b9b;_0x3fbccc+=0x1){_0x724308=_0x3fbccc/_0x20e4ef;_0x51f8a7=(_0x2cd493*_0x724308+_0xb1ad29)/_0x18b0b5;_0x3aec55=erlangb(_0x51f8a7,_0x45ade5);_0x32b726=_0x51f8a7/_0x45ade5*(0x1-erlangb(_0x51f8a7,_0x45ade5));}return _0x189922({'erlangCalls':_0x3fbccc,'erlangCallToSecond':_0x20e4ef/_0x3fbccc,'erlangAbandonmentRate':_0x3aec55,'erlangBusyFactor':_0x32b726});});};Dialer[_0x4316('0x1c')][_0x4316('0x1e6')]=function(_0x315b0e,_0x12e1dc,_0x97291e,_0x27b408,_0x7177cc,_0x386c7d){loggerPredictive[_0x4316('0x7c')](_0x4316('0x217'));loggerPredictive[_0x4316('0x7c')](_0x4316('0x20e'),_0x315b0e);loggerPredictive[_0x4316('0x7c')](_0x4316('0x218'),_0x12e1dc);loggerPredictive[_0x4316('0x7c')]('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x97291e);loggerPredictive[_0x4316('0x7c')](_0x4316('0x219'),_0x27b408);loggerPredictive[_0x4316('0x7c')](_0x4316('0x21a'),_0x7177cc);loggerPredictive[_0x4316('0x7c')](_0x4316('0x8d'));return new BPromise(function(_0x3ee61d,_0x3ffcf2){if(_0x315b0e<=0x0||isNaN(_0x315b0e)){return _0x3ffcf2(msgResponse('[busyFactor]',_0x4316('0x4a'),_0x4316('0x211')+_0x315b0e));}if(_0x97291e<=0x0||isNaN(_0x97291e)){return _0x3ffcf2(msgResponse(_0x4316('0x21b'),_0x4316('0x4a'),_0x4316('0x212')+_0x97291e));}if(_0x27b408<=0x0||isNaN(_0x27b408)){return _0x3ffcf2(msgResponse(_0x4316('0x21b'),_0x4316('0x4a'),_0x4316('0x214')+_0x27b408));}if(_0x12e1dc<=0x0||isNaN(_0x12e1dc)){return _0x3ffcf2(msgResponse('[busyFactor]',_0x4316('0x4a'),_0x4316('0x215')+_0x12e1dc));}if(_0x7177cc<=0x0||isNaN(_0x7177cc)){return _0x3ffcf2(msgResponse(_0x4316('0x21b'),_0x4316('0x4a'),_0x4316('0x21c')+_0x7177cc));}_0x386c7d=_0x386c7d||0x0;var _0x350c54=0x1/_0x97291e;var _0x59b0f3=0x0;var _0x700770=0x0;var _0xe4b973=0x0;var _0x32650f=0x0;for(var _0x277c86=0x0;_0x32650f<_0x7177cc;_0x277c86+=0x1){_0x700770=_0x277c86/_0x12e1dc;_0x59b0f3=(_0x27b408*_0x700770+_0x386c7d)/_0x350c54;_0xe4b973=erlangb(_0x59b0f3,_0x315b0e);_0x32650f=_0x59b0f3/_0x315b0e*(0x1-erlangb(_0x59b0f3,_0x315b0e));}return _0x3ee61d({'erlangCalls':_0x277c86,'erlangCallToSecond':_0x12e1dc/_0x277c86,'erlangAbandonmentRate':_0xe4b973,'erlangBusyFactor':_0x32650f});});};module[_0x4316('0x21d')]=Dialer;