[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
var 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_0x454f0d=function(_0x94c886){while(--_0x94c886){_0x480a0f['push'](_0x480a0f['shift']());}};_0x454f0d(++_0x470ccf);}(_0x1006,0x150));var _0x6100=function(_0x334841,_0x2bbc4c){_0x334841=_0x334841-0x0;var _0x5beb4b=_0x1006[_0x334841];return _0x5beb4b;};'use strict';var util=require(_0x6100('0x0'));var _=require(_0x6100('0x1'));var uuid=require(_0x6100('0x2'));var moment=require('moment');var rr=require('rr');var Redis=require(_0x6100('0x3'));var utils=require('./utils');var hopperUtils=require(_0x6100('0x4'));var ut=require(_0x6100('0x5'));var config=require('../../../config/environment/');var logger=require('../../../config/logger')(_0x6100('0x6'));var loggerBooked=require(_0x6100('0x7'))(_0x6100('0x8'));var loggerPredictive=require('../../../config/logger')(_0x6100('0x9'));var loggerPredictiveCalls=require('../../../config/logger')('predictiveCalls');var loggerSyncQueueSummary=require('../../../config/logger')(_0x6100('0xa'));var ami=require(_0x6100('0xb'));config[_0x6100('0xc')]=_[_0x6100('0xd')](config[_0x6100('0xc')],{'host':_0x6100('0xe'),'port':0x18eb});var io=require(_0x6100('0xf'))(new Redis(config[_0x6100('0xc')]));var cmHopper=require(_0x6100('0x10'));var voiceQueueRt=require(_0x6100('0x11'));var RpcSetting=require(_0x6100('0x12'));var Interval=require(_0x6100('0x13'));var Action=require(_0x6100('0x14'));var History=require(_0x6100('0x15'));var Final=require(_0x6100('0x16'));var AgentComplete=require(_0x6100('0x17'));var QueueCallerAbandon=require('./models/queueCallerAbandon');var Hangup=require(_0x6100('0x18'));var ipAgi=process[_0x6100('0x19')][_0x6100('0x1a')]||_0x6100('0x1b');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence['prototype'][_0x6100('0x1c')]=function(_0x3b17ba){this[_0x6100('0x1d')]=this[_0x6100('0x1d')]?this[_0x6100('0x1d')][_0x6100('0x1e')](_0x3b17ba):_0x3b17ba();};function Dialer(_0x203d8a,_0x1d80f1){this[_0x6100('0x1f')]=new Sequence();this[_0x6100('0x20')]=_0x1d80f1;this['voiceQueues']=_0x203d8a[_0x6100('0x21')];this[_0x6100('0x22')]=_0x203d8a['campaigns'];this[_0x6100('0x23')]=_0x203d8a['agents'];this['trunks']=_0x203d8a[_0x6100('0x24')];this['maxNumberOriginate']=config[_0x6100('0x25')]||0x2;this[_0x6100('0x26')]={};this[_0x6100('0x27')]={};this[_0x6100('0x28')]={};this[_0x6100('0x29')]={};this[_0x6100('0x2a')]={};this['startPredictive']={};this[_0x6100('0x2b')]={};this[_0x6100('0x2c')]={};this[_0x6100('0x2d')]={};this[_0x6100('0x2e')]={};this[_0x6100('0x2f')]={};ami['on']('agentconnect',this[_0x6100('0x30')][_0x6100('0x31')](this));ami['on'](_0x6100('0x32'),this[_0x6100('0x33')][_0x6100('0x31')](this));ami['on']('originateresponse',this[_0x6100('0x34')][_0x6100('0x31')](this));ami['on'](_0x6100('0x35'),this[_0x6100('0x36')][_0x6100('0x31')](this));ami['on']('custom:queuesummary',this[_0x6100('0xa')][_0x6100('0x31')](this));ami['on']('custom:queuesummarycomplete',this['syncQueueSummaryComplete'][_0x6100('0x31')](this));ami['on']('hangup',this[_0x6100('0x37')]['bind'](this));ami['on'](_0x6100('0x38'),this[_0x6100('0x39')]['bind'](this));ami['on'](_0x6100('0x3a'),this[_0x6100('0x3b')]['bind'](this));ami['on']('queuemember',this[_0x6100('0x3c')][_0x6100('0x31')](this));ami['on']('queuestatuscomplete',this[_0x6100('0x3d')][_0x6100('0x31')](this));this[_0x6100('0x3e')]();this[_0x6100('0x3f')]();RpcSetting[_0x6100('0x40')]()[_0x6100('0x41')](function(_0x36bf5a){previewRecallmeReminderInterval=_0x36bf5a[_0x6100('0x42')];});}function isNotNull(_0x143a80){return _0x143a80!==null&&!_['isUndefined'](_0x143a80);}function msgResponse(_0x1e3ff5,_0x4f0372,_0x394c13){return{'action':_0x1e3ff5,'response':_0x4f0372,'message':_0x394c13,'stack':_0x394c13};}function emit(_0x432280,_0xe727be,_0x3b064c){io['to'](_0x432280)[_0x6100('0x43')](_0xe727be,_0x3b064c);}function emitOutboundVoiceQueueSummary(_0x42d18d){if(_0x42d18d[_0x6100('0x44')]===_0x6100('0x45')){logger['debug']('[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:',util['inspect'](_0x42d18d,{'showHidden':![],'depth':null}));emit(util['format']('voice:queue:%s',_0x42d18d[_0x6100('0x46')]),_0x6100('0x47'),_0x42d18d);}}function checkGetDataPredictive(_0x443335){if(isNotNull(_0x443335)&&!_[_0x6100('0x48')](_0x443335)){loggerPredictive[_0x6100('0x49')](_0x6100('0x4a'));loggerPredictive[_0x6100('0x49')](_0x6100('0x4b'),_0x443335[_0x6100('0x4c')]);loggerPredictive[_0x6100('0x49')](_0x6100('0x4d'),_0x443335['predictiveIntervalAnsweredCalls']);loggerPredictive[_0x6100('0x49')](_0x6100('0x4e'),_0x443335[_0x6100('0x4f')]);loggerPredictive[_0x6100('0x49')]('Dropped\x20Exit:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x443335[_0x6100('0x50')]);loggerPredictive[_0x6100('0x49')](_0x6100('0x51'),_0x443335[_0x6100('0x52')]);loggerPredictive['info'](_0x6100('0x53'),_0x443335[_0x6100('0x54')]);loggerPredictive[_0x6100('0x49')](_0x6100('0x55'));if(_0x443335[_0x6100('0x4c')]>0x0){if(!_[_0x6100('0x56')](_0x443335[_0x6100('0x54')])&&_0x443335[_0x6100('0x54')]>0x0){return!![];}loggerPredictive[_0x6100('0x49')](_0x6100('0x57'));if(!_['isUndefined'](_0x443335[_0x6100('0x52')])&&_0x443335['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive[_0x6100('0x49')](_0x6100('0x58'));}else{loggerPredictive[_0x6100('0x49')](_0x6100('0x59'));}}else{loggerPredictive[_0x6100('0x49')](_0x6100('0x5a'));}return![];}function mergeDataErlangB(_0x2de0b9){return function(_0x3178fd){loggerPredictive[_0x6100('0x49')](_0x6100('0x5b'));loggerPredictive[_0x6100('0x49')](_0x6100('0x5c'),_0x3178fd[_0x6100('0x5d')]);loggerPredictive[_0x6100('0x49')](_0x6100('0x5e'),_0x3178fd['erlangCallToSecond']);loggerPredictive[_0x6100('0x49')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3178fd[_0x6100('0x5f')]);loggerPredictive[_0x6100('0x49')]('Agent\x20Busy\x20Factor:\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3178fd[_0x6100('0x60')]);loggerPredictive[_0x6100('0x49')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3178fd[_0x6100('0x5f')]);loggerPredictive['info'](_0x6100('0x55'));_['merge'](_0x2de0b9,_0x3178fd);};}function ifInterval(_0x36a38b,_0x1e5797){if(_['isUndefined'](_0x1e5797)){return![];}return utils['getSeconds'](undefined,_0x1e5797)<_0x36a38b*0x3c;}function clearPredictiveAttributes(_0x3d74d5){if(_0x3d74d5[_0x6100('0x2b')]){_0x3d74d5['startProgressive']=undefined;loggerPredictive[_0x6100('0x61')](_0x3d74d5['name'],_0x6100('0x62'));}if(_0x3d74d5[_0x6100('0x63')]){_0x3d74d5[_0x6100('0x63')]=undefined;loggerPredictive[_0x6100('0x61')](_0x3d74d5[_0x6100('0x46')],_0x6100('0x64'));}if(_0x3d74d5[_0x6100('0x65')]){clearInterval(_0x3d74d5[_0x6100('0x65')]);_0x3d74d5[_0x6100('0x65')]=undefined;loggerPredictive[_0x6100('0x61')](_0x3d74d5[_0x6100('0x46')],_0x6100('0x66'));}}function loggerCatchPredictive(_0x20f2f8,_0x3787c1){return function(_0x3b84f9){loggerPredictive[_0x6100('0x67')](_0x3787c1[_0x6100('0x46')],_0x20f2f8);loggerPredictive[_0x6100('0x67')](_0x3b84f9[_0x6100('0x68')]);clearPredictiveAttributes(_0x3787c1);};}function loggerCatch(_0x3d57b7){return function(_0x4c6782){logger[_0x6100('0x67')](_0x3d57b7,util['inspect'](_0x4c6782,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x37c049,_0x368d98,_0x20fba7){return function(_0x5e7664){utils[_0x6100('0x69')](_0x368d98,_0x20fba7,0x0);_0x368d98[_0x6100('0x6a')]=0x0;logger[_0x6100('0x67')](_0x37c049,util[_0x6100('0x6b')](_0x5e7664,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x1e7fa3){return function(_0x58347a){if(isNotNull(_0x58347a)&&isNotNull(_0x58347a[0x0])){if(_0x58347a[0x0][_0x6100('0x6c')]>0x0){_0x1e7fa3['message']=utils[_0x6100('0x6d')][_0x6100('0x6e')];logger[_0x6100('0x49')](_0x6100('0x6f')+_0x1e7fa3['name'],_0x58347a[0x0]['contactsRescheduled'],'contacts');}else{_0x1e7fa3[_0x6100('0x70')]=utils[_0x6100('0x6d')][_0x6100('0x71')];logger[_0x6100('0x49')](_0x6100('0x72')+_0x1e7fa3[_0x6100('0x46')]);}}};}function createObjHistory(_0x5a79bb,_0x1102d0,_0x5bf4c0,_0x46fb71,_0x376e5f){_0x5a79bb[_0x6100('0x70')]=_0x5bf4c0;var _0x972f10=new Action(_0x5a79bb,_0x1102d0);var _0x312ef1=new History(_0x972f10);_0x312ef1[_0x6100('0x73')]=_0x46fb71;_0x312ef1[_0x6100('0x74')]=_0x376e5f;_0x312ef1[_0x6100('0x75')]=_0x972f10['starttime'];return _0x312ef1;}function unlockQueueStatus(_0x50d20d,_0x22a1a7){setTimeout(function(){if(_[_0x6100('0x56')](_0x50d20d[_0x6100('0x76')])){loggerBooked[_0x6100('0x67')]('[unlockQueueStatus][undefined]',_0x22a1a7);}_0x50d20d[_0x6100('0x76')]=!![];loggerBooked[_0x6100('0x49')](_0x6100('0x77'),_0x22a1a7,JSON[_0x6100('0x78')](_[_0x6100('0x79')](_0x50d20d,['name','queueStatusComplete'])));},0x1f3);}function checkInterval(_0x46ae1c){return function(){if(!isNotNull(_0x46ae1c[_0x6100('0x7a')])){_0x46ae1c[_0x6100('0x70')]=utils[_0x6100('0x6d')]['NULL_INTERVAL'];throw _0x46ae1c[_0x6100('0x46')]+_0x6100('0x7b');}if(!isNotNull(_0x46ae1c[_0x6100('0x7a')][_0x6100('0x7c')])){_0x46ae1c[_0x6100('0x70')]=utils[_0x6100('0x6d')][_0x6100('0x7d')];throw _0x46ae1c[_0x6100('0x46')]+_0x6100('0x7b');}if(!isNotNull(_['isEmpty'](_0x46ae1c[_0x6100('0x7a')][_0x6100('0x7c')]))){_0x46ae1c[_0x6100('0x70')]=utils[_0x6100('0x6d')][_0x6100('0x7d')];throw _0x46ae1c[_0x6100('0x46')]+_0x6100('0x7b');}};}function checkIsIVRCampaignActive(_0x40de91){return function(){if(!utils[_0x6100('0x7e')](_0x40de91)){_0x40de91[_0x6100('0x70')]=utils['CAMPAIGN_STATUS'][_0x6100('0x7f')];throw _0x40de91['name']+_0x6100('0x80');}};}function emitCampaignSummary(_0x4bb929){if(utils[_0x6100('0x81')](_0x4bb929)){emit(util['format'](_0x6100('0x82'),_0x4bb929[_0x6100('0x46')]),_0x6100('0x83'),_0x4bb929);}}function loggerCatchQueueSummary(_0x2f59c8,_0x57ce4f){return function(_0x92944){clearPredictiveAttributes(_0x57ce4f);emitCampaignSummary(_0x57ce4f);loggerSyncQueueSummary[_0x6100('0x61')](_0x2f59c8,util[_0x6100('0x6b')](_0x92944,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x17cc79){if(_0x17cc79[_0x6100('0x84')]){if(_0x17cc79['originated']===0x0){_0x17cc79[_0x6100('0x84')]=![];_0x17cc79['message']=utils[_0x6100('0x6d')]['INACTIVE'];loggerSyncQueueSummary[_0x6100('0x61')](_0x6100('0x85'),_0x17cc79[_0x6100('0x46')],_0x6100('0x86'));}else{_0x17cc79[_0x6100('0x70')]=utils['CAMPAIGN_STATUS'][_0x6100('0x87')];loggerSyncQueueSummary[_0x6100('0x61')](_0x6100('0x85'),_0x17cc79[_0x6100('0x46')],_0x6100('0x88'));}emitCampaignSummary(_0x17cc79);}}function myreject(_0x5a9d65){return function(_0x57464f){return _0x5a9d65(msgResponse(_0x6100('0x89'),_0x6100('0x8a'),JSON['stringify'](_0x57464f)));};}Dialer[_0x6100('0x8b')]['isTrunkReachable']=function(_0x103046){return!_[_0x6100('0x56')](_0x103046)&&_0x103046&&!_[_0x6100('0x56')](_0x103046[_0x6100('0x46')])&&!_[_0x6100('0x56')](_0x103046['active'])&&_0x103046[_0x6100('0x8c')]&&(this['trunks'][util[_0x6100('0x8d')](_0x6100('0x8e'),_0x103046[_0x6100('0x46')])][_0x6100('0x8f')]==='reachable'||this['trunks'][util[_0x6100('0x8d')](_0x6100('0x8e'),_0x103046[_0x6100('0x46')])][_0x6100('0x8f')]===_0x6100('0x90'));};Dialer[_0x6100('0x8b')]['checkIsTrunkReachable']=function(_0x2e8224){var _0x378df0=this;return function(){if(!_0x378df0['isTrunkReachable'](_0x2e8224[_0x6100('0x91')])){if(!_0x378df0[_0x6100('0x92')](_0x2e8224[_0x6100('0x93')])){_0x2e8224[_0x6100('0x70')]=utils[_0x6100('0x6d')][_0x6100('0x94')];throw _0x2e8224[_0x6100('0x46')]+_0x6100('0x95');}}};};Dialer[_0x6100('0x8b')][_0x6100('0x96')]=function(_0x3fdd5c,_0x55735c,_0x2a9343,_0x521edb){var _0x4312ed=this;return function(){var _0xf03cd8=!![];return _0x4312ed['ifTimeIvr'](_0x3fdd5c,_0x55735c,_0x2a9343,_0x521edb,_0xf03cd8);};};Dialer[_0x6100('0x8b')][_0x6100('0x97')]=function(_0x4c6908,_0x1b7e19,_0x495829,_0x2dba38){var _0x316322=this;return function(){var _0x21c0a9=![];return _0x316322[_0x6100('0x98')](_0x4c6908[_0x6100('0x7c')],_0x1b7e19,_0x495829,_0x2dba38,_0x21c0a9);};};Dialer['prototype'][_0x6100('0x98')]=function(_0x2554d7,_0x4941e9,_0x3e81f8,_0x1f5888,_0x5e8e1c){var _0x423bfc=[];return new Promise(function(_0x3dba36,_0x39e955){if(!isNotNull(_0x2554d7)){_0x1f5888[_0x6100('0x70')]=utils[_0x6100('0x6d')][_0x6100('0x7d')];return _0x39e955(msgResponse(_0x6100('0x99'),_0x6100('0x9a'),_0x3e81f8+'\x20Intervals\x20is\x20null\x20'));}if(_['isEmpty'](_0x2554d7)){_0x1f5888[_0x6100('0x70')]=utils[_0x6100('0x6d')][_0x6100('0x9b')];return _0x39e955(msgResponse(_0x6100('0x99'),_0x6100('0x9a'),_0x3e81f8+'\x20Intervals\x20is\x20empty\x20'));}if(_0x4941e9&&_[_0x6100('0x56')](config[_0x6100('0x9c')][_0x4941e9])){_0x1f5888[_0x6100('0x70')]=utils[_0x6100('0x6d')]['UNKNOWN_TIMEZONE'];return _0x39e955(msgResponse(_0x6100('0x99'),'Failure',_0x3e81f8+_0x6100('0x9d')+_0x4941e9));}if(_[_0x6100('0x9e')](_0x2554d7)){for(var _0x5e4981=0x0;_0x5e4981<_0x2554d7[_0x6100('0x9f')];_0x5e4981+=0x1){_0x423bfc[_0x6100('0xa0')](ami['Action']({'action':_0x6100('0xa1'),'command':util[_0x6100('0x8d')](_0x6100('0xa2'),_0x2554d7[_0x5e4981][_0x6100('0xa3')],!_[_0x6100('0x56')](config[_0x6100('0x9c')][_0x4941e9])?_0x4941e9:'')})[_0x6100('0x41')](function(_0x42dd55){return _0x42dd55[_0x6100('0xa4')]['indexOf'](_0x6100('0xa5'))>=0x0;})['catch'](myreject(_0x39e955)));}}else{_0x423bfc[_0x6100('0xa0')](ami['Action']({'action':_0x6100('0xa1'),'command':util[_0x6100('0x8d')]('iftime\x20%s,%s',_0x2554d7,!_[_0x6100('0x56')](config['timezones'][_0x4941e9])?_0x4941e9:'')})[_0x6100('0x41')](function(_0x2d08ec){return _0x2d08ec[_0x6100('0xa4')]['indexOf'](_0x6100('0xa5'))>=0x0;})['catch'](myreject(_0x39e955)));}Promise[_0x6100('0xa6')](_0x423bfc)[_0x6100('0x41')](function(_0x30ff9f){var _0x3e9fd5=_['some'](_0x30ff9f);if(_0x3e9fd5){return _0x3dba36(_0x3e9fd5);}else{_0x1f5888[_0x6100('0x70')]=_0x5e8e1c?utils[_0x6100('0x6d')][_0x6100('0xa7')]:utils['CAMPAIGN_STATUS'][_0x6100('0xa8')];return _0x39e955(msgResponse('[ifTime][promiseAll]',_0x6100('0x9a'),_0x6100('0xa9')+_0x5e8e1c+'\x20'+_0x3e81f8+_0x6100('0xaa')+util['inspect'](_0x2554d7,{'showHidden':![],'depth':null})+_0x6100('0xab')+_0x4941e9));}})[_0x6100('0xac')](function(_0x54ce9c){return _0x39e955(msgResponse('ifTime',_0x6100('0x9a'),JSON['stringify'](_0x54ce9c)));});});};Dialer['prototype']['loopCampaigns']=function(){var _0xe57392=this;return cmHopper[_0x6100('0xad')]({'active':![]},{'where':{'active':!![]}})['then'](function(){setInterval(function(){_0xe57392[_0x6100('0xae')]();},0x3e8);});};Dialer[_0x6100('0x8b')]['syncCampaigns']=function(){var _0x563ec9=this;var _0x6aa5d9;for(var _0x518470 in this[_0x6100('0x22')]){if(typeof this[_0x6100('0x22')][_0x518470]!=='undefined'){_0x6aa5d9=this[_0x6100('0x22')][_0x518470];if(utils[_0x6100('0x81')](_0x6aa5d9)&&utils['isIVRCampaignActive'](_0x6aa5d9)){_0x6aa5d9[_0x6100('0x84')]=!![];Promise[_0x6100('0xaf')]()['then'](checkIsIVRCampaignActive(_0x6aa5d9))[_0x6100('0x41')](checkInterval(_0x6aa5d9))[_0x6100('0x41')](_0x563ec9['checkIsTrunkReachable'](_0x6aa5d9))[_0x6100('0x41')](_0x563ec9[_0x6100('0x96')](_0x6aa5d9[_0x6100('0xb0')],_0x6aa5d9[_0x6100('0xb1')],_0x6aa5d9[_0x6100('0x46')],_0x6aa5d9))['then'](_0x563ec9[_0x6100('0x97')](_0x6aa5d9[_0x6100('0x7a')],_0x6aa5d9['dialTimezone'],_0x6aa5d9[_0x6100('0x46')],_0x6aa5d9))[_0x6100('0x41')](_0x563ec9[_0x6100('0xb2')](_0x6aa5d9))[_0x6100('0xac')](loggerCatchQueueSummary('[syncCampaigns]',_0x6aa5d9));}else{notSendMessagesCampaign(_0x6aa5d9);}}}};Dialer[_0x6100('0x8b')]['checkDialMethod']=function(_0x6f6af8){if(_0x6f6af8[_0x6100('0xb3')]!==_0x6100('0x9')){clearPredictiveAttributes(_0x6f6af8);}switch(_0x6f6af8[_0x6100('0xb3')]){case'progressive':this['handlePower'](_0x6f6af8,0x1);break;case _0x6100('0xb4'):this[_0x6100('0xb5')](_0x6f6af8,_0x6f6af8[_0x6100('0xb6')]);break;case _0x6100('0x9'):this[_0x6100('0x9')](_0x6f6af8);break;case _0x6100('0x8'):this['handlePower'](_0x6f6af8,0x1);break;default:logger[_0x6100('0x67')]('Queue',_0x6f6af8['name'],_0x6100('0xb7'));}};Dialer['prototype'][_0x6100('0x99')]=function(_0x5ef4ac,_0x45e537){var _0x3ac1f6=_0x5ef4ac[_0x6100('0xb1')];var _0x5859db=_0x45e537?_0x5ef4ac[_0x6100('0xb0')]:_0x5ef4ac[_0x6100('0x7a')][_0x6100('0x7c')];logger[_0x6100('0xb8')](_0x6100('0xb9'),_0x5859db,_0x3ac1f6,_0x5ef4ac[_0x6100('0x46')],util[_0x6100('0x8d')](_0x6100('0xba'),_0x5ef4ac[_0x6100('0x46')],_0x5ef4ac['id']));var _0x283ec1=null;return Interval[_0x6100('0xbb')](_0x5859db,_0x3ac1f6)[_0x6100('0x41')](function(_0x31288e){if(_0x31288e===!![]){return _0x31288e;}else{_0x5ef4ac[_0x6100('0x70')]=_0x45e537?utils['CAMPAIGN_STATUS'][_0x6100('0xa7')]:utils[_0x6100('0x6d')][_0x6100('0xa8')];_0x283ec1=msgResponse('[ifTime][promiseAll]','Failure','Global:\x20'+_0x45e537+'\x20'+_0x5ef4ac['name']+_0x6100('0xaa')+util[_0x6100('0x6b')](_0x5859db,{'showHidden':![],'depth':null})+_0x6100('0xab')+_0x3ac1f6);}if(_0x283ec1!==null){logger['silly']('Dialer::ifTime()\x20errResponse\x20NOT\x20NULL:',_0x283ec1);_0x283ec1['isGlobal']=_0x45e537;throw _0x283ec1;}})[_0x6100('0xac')](function(_0x4529ca){logger[_0x6100('0x67')](_0x6100('0xbc'),_0x4529ca);throw msgResponse('[ifTime][Action]',_0x6100('0x8a'),util[_0x6100('0x6b')](_0x4529ca,{'showHidden':![],'depth':null}));});};Dialer[_0x6100('0x8b')]['syncAgentConnect']=function(_0x5daab2){if(this[_0x6100('0x21')][_0x5daab2['queue']]){if(this[_0x6100('0x29')][_0x5daab2['uniqueid']]&&this[_0x6100('0x29')][_0x5daab2[_0x6100('0xbd')]][_0x6100('0x44')]!==_0x6100('0xbe')){this[_0x6100('0xbf')](this[_0x6100('0x21')][_0x5daab2[_0x6100('0xc0')]]);this[_0x6100('0x29')][_0x5daab2['uniqueid']]['answertime']=moment()[_0x6100('0x8d')](_0x6100('0xc1'));}}};Dialer[_0x6100('0x8b')][_0x6100('0x36')]=function(_0xd37fe5){var _0x3408c9=this[_0x6100('0x29')][_0xd37fe5[_0x6100('0xbd')]];if(this[_0x6100('0x21')][_0xd37fe5[_0x6100('0xc0')]]){if(_0x3408c9&&_0x3408c9[_0x6100('0x44')]!==_0x6100('0xbe')){delete this[_0x6100('0x29')][_0xd37fe5[_0x6100('0xbd')]];this[_0x6100('0x21')][_0xd37fe5['queue']][_0x6100('0xc2')]+=0x1;var _0xd10932=new AgentComplete(_0x3408c9,_0xd37fe5);if(_0xd37fe5[_0x6100('0xc3')]===_0x6100('0xc4')){_0xd10932[_0x6100('0xc5')]=this[_0x6100('0x21')][_0xd37fe5[_0x6100('0xc0')]][_0x6100('0xc6')]&&this[_0x6100('0x21')][_0xd37fe5['queue']][_0x6100('0xc7')]?moment()[_0x6100('0x8d')](_0x6100('0xc1')):undefined;}hopperUtils[_0x6100('0xc8')](_0xd10932)[_0x6100('0xac')](loggerCatch(_0x6100('0xc9')));hopperUtils[_0x6100('0xca')](_0xd10932)[_0x6100('0xac')](loggerCatch(_0x6100('0xcb')));}}};Dialer['prototype'][_0x6100('0x33')]=function(_0x5838f6){var _0x44feb8=this[_0x6100('0x29')][_0x5838f6[_0x6100('0xbd')]];var _0x357dbf=this;var _0x471f95=![];var _0x203c64;var _0x123235;if(this['voiceQueues'][_0x5838f6[_0x6100('0xc0')]]){if(_0x44feb8&&_0x44feb8[_0x6100('0x44')]!==_0x6100('0xbe')){delete this['uniqueId'][_0x5838f6[_0x6100('0xbd')]];this[_0x6100('0xbf')](this[_0x6100('0x21')][_0x5838f6['queue']]);_0x44feb8[_0x6100('0xcc')]=moment()[_0x6100('0x8d')](_0x6100('0xc1'));var _0xefcefc=new QueueCallerAbandon(_0x44feb8,_0x5838f6);if(utils[_0x6100('0xcd')](_0x44feb8[_0x6100('0xcc')],_0x44feb8[_0x6100('0xce')])>=_0x44feb8[_0x6100('0xcf')]){this[_0x6100('0x21')][_0x5838f6[_0x6100('0xc0')]][_0x6100('0x4f')]+=0x1;this[_0x6100('0x21')][_0x5838f6['queue']]['outboundDropCallsDayTimeout']+=0x1;this[_0x6100('0x21')][_0x5838f6['queue']][_0x6100('0xd0')]+=0x1;_0xefcefc[_0x6100('0x73')]=0xa;_0xefcefc[_0x6100('0x74')]=_0x6100('0xd1');_0xefcefc[_0x6100('0xd2')]=_0x6100('0xd3');_0xefcefc[_0x6100('0xc5')]=this[_0x6100('0x21')][_0x5838f6[_0x6100('0xc0')]]['dialQueueProject2']?moment()[_0x6100('0x8d')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0xefcefc[_0x6100('0xd4')]+=0x1;_0xefcefc[_0x6100('0xd5')]+=0x1;_0x203c64=this[_0x6100('0x21')][_0x5838f6[_0x6100('0xc0')]][_0x6100('0xd6')];_0x123235=this[_0x6100('0x21')][_0x5838f6[_0x6100('0xc0')]]['callAdditionalPhoneAfterMin'];hopperUtils[_0x6100('0xd7')](_0xefcefc,_0xefcefc[_0x6100('0x73')],_0x44feb8[_0x6100('0xd8')])[_0x6100('0x41')](function(_0x2ac62b){_0x471f95=_0x2ac62b['additional']==0x1;if(_0xefcefc[_0x6100('0xd4')]>=_0x357dbf[_0x6100('0x21')][_0x5838f6[_0x6100('0xc0')]]['dialDropMaxRetry']){_0x357dbf['queueCallerAbandonCreateState'](_0xefcefc,_0x2ac62b['additional']);}else{hopperUtils[_0x6100('0xd9')]({'active':![],'countdropretry':_0xefcefc[_0x6100('0xd4')],'scheduledat':moment()['add'](_0x357dbf[_0x6100('0x21')][_0x5838f6[_0x6100('0xc0')]][_0x6100('0xd6')],_0x6100('0xda'))[_0x6100('0x8d')](_0x6100('0xc1')),'ContactId':_0x44feb8['ContactId'],'ListId':_0x44feb8[_0x6100('0xdb')],'VoiceQueueId':_0x44feb8[_0x6100('0xdc')]||undefined,'CampaignId':_0x44feb8['CampaignId']||undefined})[_0x6100('0xac')](loggerCatch('[rescheduleContact][Drop]'));var _0x1bb2c8=new History(_0xefcefc);_0x1bb2c8[_0x6100('0x73')]=0xa;_0x1bb2c8[_0x6100('0x74')]='Drop';_0x1bb2c8[_0x6100('0xdd')]=moment()[_0x6100('0x8d')]('YYYY-MM-DD\x20HH:mm:ss');_0x1bb2c8['endtime']=_0x1bb2c8[_0x6100('0xdd')];_0x1bb2c8[_0x6100('0xde')]=_0xefcefc[_0x6100('0xde')];_0x1bb2c8[_0x6100('0xdf')]=_0xefcefc[_0x6100('0xdf')];hopperUtils[_0x6100('0xc8')](_0x1bb2c8)[_0x6100('0xac')](loggerCatch(_0x6100('0xe0')));}})[_0x6100('0x41')](function(){if(_0x471f95)hopperUtils[_0x6100('0xe1')](_0xefcefc,_0x203c64,_0x123235)[_0x6100('0x41')](function(){return 0x1;});});}else{this['voiceQueues'][_0x5838f6['queue']][_0x6100('0x50')]+=0x1;this[_0x6100('0x21')][_0x5838f6['queue']][_0x6100('0xe2')]+=0x1;_0xefcefc[_0x6100('0x73')]=0xb;_0xefcefc[_0x6100('0x74')]=_0x6100('0xe3');_0xefcefc[_0x6100('0xd2')]=_0x6100('0xe4');_0xefcefc[_0x6100('0xe5')]+=0x1;_0xefcefc['countglobal']+=0x1;_0x203c64=this[_0x6100('0x21')][_0x5838f6[_0x6100('0xc0')]]['dialAbandonedRetryFrequency'];_0x123235=this[_0x6100('0x21')][_0x5838f6[_0x6100('0xc0')]]['callAdditionalPhoneAfterMin'];hopperUtils[_0x6100('0xd7')](_0xefcefc,_0xefcefc['state'],_0x44feb8[_0x6100('0xd8')])[_0x6100('0x41')](function(_0x18a544){if(_0xefcefc['countabandonedretry']>=_0x357dbf[_0x6100('0x21')][_0x5838f6['queue']][_0x6100('0xe6')]){_0x357dbf['queueCallerAbandonCreateState'](_0xefcefc,_0x18a544['additional']);}else{hopperUtils[_0x6100('0xd9')]({'active':![],'countabandonedretry':_0xefcefc[_0x6100('0xe5')],'scheduledat':moment()[_0x6100('0xe7')](_0x357dbf['voiceQueues'][_0x5838f6['queue']][_0x6100('0xe8')],_0x6100('0xda'))[_0x6100('0x8d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x44feb8[_0x6100('0xe9')],'ListId':_0x44feb8['ListId'],'VoiceQueueId':_0x44feb8['VoiceQueueId']||undefined,'CampaignId':_0x44feb8[_0x6100('0xea')]||undefined})[_0x6100('0xac')](loggerCatch(_0x6100('0xeb')));var _0x324a6c=new History(_0xefcefc);_0x324a6c[_0x6100('0x73')]=0xb;_0x324a6c[_0x6100('0x74')]='Abandoned';_0x324a6c[_0x6100('0xdd')]=moment()['format'](_0x6100('0xc1'));_0x324a6c[_0x6100('0x75')]=_0x324a6c[_0x6100('0xdd')];_0x324a6c[_0x6100('0xde')]=_0xefcefc[_0x6100('0xde')];_0x324a6c['calleridnum']=_0xefcefc['calleridnum'];hopperUtils[_0x6100('0xc8')](_0x324a6c)[_0x6100('0xac')](loggerCatch('[syncAgentComplete][createHistory][11]'));}})['then'](function(){if(_0x471f95)hopperUtils[_0x6100('0xe1')](_0xefcefc,_0x203c64,_0x123235)[_0x6100('0x41')](function(){return 0x1;});});}}}};Dialer[_0x6100('0x8b')][_0x6100('0x39')]=function(_0x262b01){if(this['actions'][_0x262b01[_0x6100('0xbd')]]){this['actions'][_0x262b01[_0x6100('0xbd')]]['channel']=_0x262b01[_0x6100('0xec')];}if(this[_0x6100('0x29')][_0x262b01[_0x6100('0xbd')]]){this['uniqueId'][_0x262b01['uniqueid']][_0x6100('0xec')]=_0x262b01[_0x6100('0xec')];}};Dialer['prototype'][_0x6100('0x3c')]=function(_0x33b332){if(!this[_0x6100('0x27')][_0x33b332['actionid']]){return;}var _0x3cc8dd=this[_0x6100('0x21')][this[_0x6100('0x27')][_0x33b332[_0x6100('0xed')]][_0x6100('0xc0')]][_0x6100('0xee')]||_0x6100('0xef');if(_0x3cc8dd==='roundrobin'){if(this[_0x6100('0x27')][_0x33b332[_0x6100('0xed')]]&&_['isNil'](this[_0x6100('0x27')][_0x33b332[_0x6100('0xed')]][_0x6100('0xf0')])&&_0x33b332[_0x6100('0x8f')]==='1'&&_0x33b332['paused']==='0'){if(this[_0x6100('0x23')][_0x33b332[_0x6100('0xf1')]]){if(!this[_0x6100('0x23')][_0x33b332[_0x6100('0xf1')]][_0x6100('0xf0')]){this[_0x6100('0x23')][_0x33b332[_0x6100('0xf1')]][_0x6100('0xf0')]=!![];this['actions'][_0x33b332[_0x6100('0xed')]][_0x6100('0xf0')]=!![];this[_0x6100('0x27')][_0x33b332['actionid']][_0x6100('0xf1')]=_0x33b332['stateinterface'];}}}}else if(_0x3cc8dd===_0x6100('0xef')){if(this[_0x6100('0x27')][_0x33b332[_0x6100('0xed')]]){if(this['agents'][_0x33b332[_0x6100('0xf1')]]){this[_0x6100('0x27')][_0x33b332[_0x6100('0xed')]]['stateinterface']=_0x33b332[_0x6100('0xf1')];if(_[_0x6100('0xf2')](this['queueBooked'][this[_0x6100('0x27')][_0x33b332[_0x6100('0xed')]]['queue']])){this[_0x6100('0x2d')][this[_0x6100('0x27')][_0x33b332[_0x6100('0xed')]][_0x6100('0xc0')]]=[];}this[_0x6100('0x2d')][this[_0x6100('0x27')][_0x33b332[_0x6100('0xed')]]['queue']]['push'](_[_0x6100('0xf3')](_['pick'](this[_0x6100('0x27')][_0x33b332['actionid']],['idHopper','stateinterface']),{'status':_0x33b332['status'],'paused':_0x33b332[_0x6100('0xf4')]}));}}}};Dialer[_0x6100('0x8b')]['syncQueueStatusComplete']=function(_0x3ceb4a){if(!this[_0x6100('0x27')][_0x3ceb4a['actionid']]){return;}var _0x474f25=this;var _0x451d1a=this['voiceQueues'][this['actions'][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]];var _0x41e68f=_0x451d1a[_0x6100('0xee')]||_0x6100('0xef');if(_0x41e68f==='roundrobin'){if(this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]]&&this[_0x6100('0x27')][_0x3ceb4a['actionid']][_0x6100('0xf1')]){this['preview'][_0x6100('0xf5')](this['actions'][_0x3ceb4a[_0x6100('0xed')]]['idHopper'],this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]]['stateinterface'])[_0x6100('0xac')](function(_0x200e74){logger['error'](_0x6100('0xf6'),util['inspect'](_0x200e74,{'showHidden':![],'depth':null}));})[_0x6100('0x1e')](function(){_0x474f25[_0x6100('0xbf')](_0x474f25['voiceQueues'][_0x474f25[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]]);_0x474f25['agents'][_0x474f25[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]]['stateinterface']]['locked']=![];delete _0x474f25[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]];unlockQueueStatus(_0x451d1a);});}else{this['updateOriginated'](this[_0x6100('0x21')][this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xe9')],'ListId':this['actions'][_0x3ceb4a['actionid']][_0x6100('0xdb')],'VoiceQueueId':this['actions'][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xdc')]||undefined,'CampaignId':this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xea')]||undefined})[_0x6100('0xac')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]];unlockQueueStatus(_0x451d1a);}}else if(_0x41e68f===_0x6100('0xef')){var _0x4ad73d;if(this['actions'][_0x3ceb4a[_0x6100('0xed')]]&&!_[_0x6100('0x48')](this[_0x6100('0x2d')][this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]]['queue']])){if(this['queueBookedRR'][_0x474f25[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]]){this[_0x6100('0x2e')][_0x474f25[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]]=this[_0x6100('0x2e')][this[_0x6100('0x27')][_0x3ceb4a['actionid']][_0x6100('0xc0')]]?this['queueBookedRR'][this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]]:this[_0x6100('0x2d')][this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]]?this[_0x6100('0x2d')][this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]]['_rr']||0x0:0x0;}this[_0x6100('0x2d')][this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]][_0x6100('0xf7')]=this[_0x6100('0x2e')][this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]];for(var _0x4b8c2a=0x0;_0x4b8c2a<this[_0x6100('0x2d')][this['actions'][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]]['length'];_0x4b8c2a+=0x1){_0x4ad73d=rr(this[_0x6100('0x2d')][this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]]);this[_0x6100('0x2e')][_0x474f25[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]]['queue']]=this[_0x6100('0x2d')][this['actions'][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]]['_rr'];if(_0x4ad73d[_0x6100('0x8f')]==='1'&&_0x4ad73d[_0x6100('0xf4')]==='0'){break;}}if(!_['isNil'](_0x4ad73d)){this[_0x6100('0x23')][_0x4ad73d[_0x6100('0xf1')]]['unlockRR']=_[_0x6100('0x56')](this[_0x6100('0x23')][_0x4ad73d['stateinterface']][_0x6100('0xf8')])?!![]:this[_0x6100('0x23')][_0x4ad73d['stateinterface']][_0x6100('0xf8')];}loggerBooked[_0x6100('0x49')](_0x6100('0xf9'),_0x3ceb4a[_0x6100('0xed')],_0x6100('0xfa'),JSON['stringify'](_[_0x6100('0x79')](this['agents'][_0x4ad73d[_0x6100('0xf1')]],[_0x6100('0x46'),_0x6100('0xf8')])),_0x6100('0xfb'),JSON['stringify'](_0x4ad73d[_0x6100('0xfc')]));if(!_['isNil'](_0x4ad73d)&&_0x4ad73d[_0x6100('0x8f')]==='1'&&_0x4ad73d[_0x6100('0xf4')]==='0'&&this[_0x6100('0x23')][_0x4ad73d[_0x6100('0xf1')]][_0x6100('0xf8')]){this[_0x6100('0x23')][_0x4ad73d[_0x6100('0xf1')]][_0x6100('0xf8')]=![];this[_0x6100('0x2d')][_0x474f25[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]]=[];this['preview'][_0x6100('0xf5')](_0x4ad73d[_0x6100('0xfc')],_0x4ad73d['stateinterface'])[_0x6100('0xac')](function(_0x54137b){logger[_0x6100('0x67')](_0x6100('0xf6'),util[_0x6100('0x6b')](_0x54137b,{'showHidden':![],'depth':null}));})[_0x6100('0x1e')](function(){_0x474f25[_0x6100('0xbf')](_0x474f25[_0x6100('0x21')][_0x474f25[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]]);setTimeout(function(){_0x474f25[_0x6100('0x23')][_0x4ad73d[_0x6100('0xf1')]][_0x6100('0xf8')]=!![];loggerBooked[_0x6100('0x49')](_0x6100('0xfd'),_0x3ceb4a[_0x6100('0xed')],_0x6100('0xfa'),JSON[_0x6100('0x78')](_[_0x6100('0x79')](_0x474f25[_0x6100('0x23')][_0x4ad73d['stateinterface']],[_0x6100('0x46'),_0x6100('0xf8')])),'contactAgent-idHopper:\x20',JSON[_0x6100('0x78')](_0x4ad73d['idHopper']));},0xc7);delete _0x474f25[_0x6100('0x27')][_0x3ceb4a['actionid']];unlockQueueStatus(_0x451d1a,_0x3ceb4a[_0x6100('0xed')]);});}else{loggerBooked[_0x6100('0x49')](_0x6100('0xfe'));this[_0x6100('0xbf')](this[_0x6100('0x21')][this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xc0')]]);hopperUtils[_0x6100('0xd9')]({'active':![],'ContactId':this['actions'][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xe9')],'ListId':this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]]['ListId'],'VoiceQueueId':this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xdc')]||undefined,'CampaignId':this['actions'][_0x3ceb4a['actionid']][_0x6100('0xea')]||undefined})[_0x6100('0xac')](loggerCatch(_0x6100('0xff')));delete this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]];unlockQueueStatus(_0x451d1a);}}else{loggerBooked[_0x6100('0x49')](_0x6100('0x100'));this[_0x6100('0xbf')](this[_0x6100('0x21')][this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]]['queue']]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x6100('0x27')][_0x3ceb4a['actionid']]['ContactId'],'ListId':this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xdb')],'VoiceQueueId':this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xdc')]||undefined,'CampaignId':this[_0x6100('0x27')][_0x3ceb4a['actionid']][_0x6100('0xea')]||undefined})['catch'](loggerCatch('[unlock2][syncQueueStatusComplete]'));delete this[_0x6100('0x27')][_0x3ceb4a['actionid']];unlockQueueStatus(_0x451d1a);}}else{loggerBooked[_0x6100('0x49')]('[booked][unlock3]');this['updateOriginated'](this[_0x6100('0x21')][this['actions'][_0x3ceb4a[_0x6100('0xed')]]['queue']]);hopperUtils[_0x6100('0xd9')]({'active':![],'ContactId':this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xe9')],'ListId':this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xdb')],'VoiceQueueId':this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]][_0x6100('0xdc')]||undefined,'CampaignId':this[_0x6100('0x27')][_0x3ceb4a[_0x6100('0xed')]]['CampaignId']||undefined})[_0x6100('0xac')](loggerCatch('[unlock3][syncQueueStatusComplete]'));delete this['actions'][_0x3ceb4a[_0x6100('0xed')]];unlockQueueStatus(_0x451d1a);}};Dialer['prototype'][_0x6100('0x34')]=function(_0x43346e){var _0x5e73ec=this[_0x6100('0x27')][_0x43346e[_0x6100('0xed')]];if(_0x5e73ec){delete this[_0x6100('0x27')][_0x43346e[_0x6100('0xed')]];_0x5e73ec[_0x6100('0xce')]=moment()[_0x6100('0x8d')](_0x6100('0xc1'));var _0x3819f4=_0x5e73ec['type']===_0x6100('0xbe')?this[_0x6100('0x22')][_0x5e73ec[_0x6100('0xc0')]]:this['voiceQueues'][_0x5e73ec[_0x6100('0x101')]()];if(_0x43346e[_0x6100('0x102')]!==_0x6100('0x103')){this[_0x6100('0xbf')](_0x3819f4);return this[_0x6100('0x104')](_0x5e73ec,_0x3819f4,_0x43346e)['catch'](loggerCatch(_0x6100('0x105')));}this[_0x6100('0x29')][_0x43346e[_0x6100('0xbd')]]=_0x5e73ec;}};Dialer[_0x6100('0x8b')][_0x6100('0x3b')]=function(_0x3f69c0){var _0x440f1b=this;var _0x118439=this[_0x6100('0x29')][_0x3f69c0[_0x6100('0xbd')]];var _0x552998;if(!_[_0x6100('0xf2')](_0x3f69c0)&&!_['isNil'](_0x3f69c0[_0x6100('0x106')])&&!_[_0x6100('0xf2')](_0x3f69c0[_0x6100('0x106')]['amdstatus'])&&_0x3f69c0[_0x6100('0x107')]===_0x6100('0x108')&&_0x118439){if(_0x118439[_0x6100('0x44')]!==_0x6100('0xbe')&&this[_0x6100('0x21')][_0x118439['queue']][_0x6100('0x109')]&&_0x3f69c0['value']==='HANGUP'){delete this[_0x6100('0x29')][_0x3f69c0[_0x6100('0xbd')]];this[_0x6100('0xbf')](this['voiceQueues'][_0x118439[_0x6100('0xc0')]]);this[_0x6100('0x21')][_0x118439[_0x6100('0xc0')]][_0x6100('0xc2')]+=0x1;this[_0x6100('0x21')][_0x118439[_0x6100('0xc0')]][_0x6100('0x10a')]+=0x1;_0x552998=new Hangup(_0x118439,_0x3f69c0);_0x552998[_0x6100('0x73')]=0x12;_0x552998['statedesc']=_0x6100('0x10b');_0x552998[_0x6100('0x10c')]=_0x6100('0x10d');ami[_0x6100('0x43')]('custom:amd',ut[_0x6100('0x10e')](_0x552998,_0x6100('0x10f')));this[_0x6100('0x110')](_0x552998,_0x6100('0x111'),_0x6100('0x112'));}if(_0x118439[_0x6100('0x44')]!==_0x6100('0xbe')&&this['voiceQueues'][_0x118439[_0x6100('0xc0')]][_0x6100('0x109')]&&_0x3f69c0[_0x6100('0x113')]===_0x6100('0x114')){return new Promise(function(_0x18b4ee,_0x27f4c1){delete _0x440f1b[_0x6100('0x29')][_0x3f69c0[_0x6100('0xbd')]];_0x440f1b['updateOriginated'](_0x440f1b[_0x6100('0x21')][_0x118439['queue']]);_0x440f1b[_0x6100('0x21')][_0x118439[_0x6100('0xc0')]][_0x6100('0xc2')]+=0x1;_0x440f1b['voiceQueues'][_0x118439['queue']]['outboundAnswerAgiCallsDay']+=0x1;var _0x57bd6d=_0x440f1b[_0x6100('0x21')][_0x118439[_0x6100('0xc0')]];var _0x474d5a=new Hangup(_0x118439,_0x3f69c0);_0x474d5a[_0x6100('0x73')]=0x13;_0x474d5a[_0x6100('0x74')]=_0x6100('0x115');_0x474d5a['membername']=_0x6100('0x10d');_0x474d5a[_0x6100('0x116')]+=0x1;_0x474d5a['countglobal']+=0x1;_0x474d5a[_0x6100('0x10f')]=!![];ami['emit'](_0x6100('0x117'),ut['buildObj'](_0x474d5a,_0x6100('0x10f')));hopperUtils[_0x6100('0xc8')](_0x474d5a)[_0x6100('0xac')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x474d5a[_0x6100('0x118')]+_0x474d5a[_0x6100('0x119')]+_0x474d5a['countnoanswerretry']+_0x474d5a['countnosuchnumberretry']+_0x474d5a[_0x6100('0xd4')]+_0x474d5a['countabandonedretry']+_0x474d5a[_0x6100('0x116')]+_0x474d5a[_0x6100('0x11a')]>=_0x57bd6d[_0x6100('0x11b')]){_0x440f1b['stateGlobal'](_0x474d5a,_0x18b4ee,_0x27f4c1,'reason19\x20machine....');}else{if(_0x474d5a[_0x6100('0x116')]>=_0x57bd6d[_0x6100('0x11c')]){_0x440f1b[_0x6100('0x11d')](_0x474d5a,_0x18b4ee,_0x27f4c1,_0x6100('0x11e'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x474d5a['countmachineretry'],'scheduledat':moment()[_0x6100('0xe7')](_0x57bd6d[_0x6100('0x11f')],_0x6100('0xda'))['format'](_0x6100('0xc1')),'ContactId':_0x474d5a[_0x6100('0xe9')],'ListId':_0x474d5a[_0x6100('0xdb')],'VoiceQueueId':_0x474d5a[_0x6100('0xdc')]||undefined,'CampaignId':_0x474d5a[_0x6100('0xea')]||undefined})[_0x6100('0xac')](loggerCatch(_0x6100('0x120')));_0x18b4ee({'reschedule':0x1});}}});}if(_0x118439['type']===_0x6100('0xbe')&&this[_0x6100('0x22')][_0x118439[_0x6100('0xc0')]][_0x6100('0x109')]&&_0x3f69c0[_0x6100('0x113')]===_0x6100('0x121')){delete this[_0x6100('0x29')][_0x3f69c0['uniqueid']];this[_0x6100('0xbf')](this[_0x6100('0x22')][_0x118439['queue']]);_0x552998=new Hangup(_0x118439,_0x3f69c0);_0x552998[_0x6100('0x73')]=0x12;_0x552998[_0x6100('0x74')]='HangupInAMD';_0x552998[_0x6100('0x10c')]=_0x6100('0x10d');ami[_0x6100('0x43')](_0x6100('0x117'),ut[_0x6100('0x10e')](_0x552998,'amd'));this[_0x6100('0x110')](_0x552998,_0x6100('0x122'),_0x6100('0x123'));}if(_0x118439[_0x6100('0x44')]==='ivr'&&this['campaigns'][_0x118439['queue']][_0x6100('0x109')]&&_0x3f69c0[_0x6100('0x113')]===_0x6100('0x114')){return new Promise(function(_0xb302f3,_0xb5701c){delete _0x440f1b[_0x6100('0x29')][_0x3f69c0['uniqueid']];_0x440f1b[_0x6100('0xbf')](_0x440f1b[_0x6100('0x22')][_0x118439[_0x6100('0xc0')]]);_0x440f1b['campaigns'][_0x118439[_0x6100('0xc0')]][_0x6100('0xc2')]+=0x1;_0x440f1b[_0x6100('0x22')][_0x118439[_0x6100('0xc0')]][_0x6100('0x10a')]+=0x1;var _0x904348=_0x440f1b[_0x6100('0x22')][_0x118439[_0x6100('0xc0')]];var _0x4b8adf=new Hangup(_0x118439,_0x3f69c0);_0x4b8adf['state']=0x13;_0x4b8adf[_0x6100('0x74')]=_0x6100('0x115');_0x4b8adf[_0x6100('0x10c')]=_0x6100('0x10d');_0x4b8adf[_0x6100('0x116')]+=0x1;_0x4b8adf[_0x6100('0xd5')]+=0x1;_0x4b8adf[_0x6100('0x10f')]=!![];ami[_0x6100('0x43')](_0x6100('0x117'),ut[_0x6100('0x10e')](_0x4b8adf,_0x6100('0x10f')));hopperUtils[_0x6100('0xc8')](_0x4b8adf)[_0x6100('0xac')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x4b8adf[_0x6100('0x118')]+_0x4b8adf['countcongestionretry']+_0x4b8adf[_0x6100('0x124')]+_0x4b8adf[_0x6100('0x125')]+_0x4b8adf[_0x6100('0xd4')]+_0x4b8adf[_0x6100('0xe5')]+_0x4b8adf['countmachineretry']+_0x4b8adf[_0x6100('0x11a')]>=_0x904348[_0x6100('0x11b')]){_0x440f1b[_0x6100('0x126')](_0x4b8adf,_0xb302f3,_0xb5701c,'reason19\x20machine....');}else{if(_0x4b8adf[_0x6100('0x116')]>=_0x904348[_0x6100('0x11c')]){_0x440f1b[_0x6100('0x11d')](_0x4b8adf,_0xb302f3,_0xb5701c,_0x6100('0x11e'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x4b8adf[_0x6100('0x116')],'scheduledat':moment()[_0x6100('0xe7')](_0x904348['dialMachineRetryFrequency'],_0x6100('0xda'))[_0x6100('0x8d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x4b8adf['ContactId'],'ListId':_0x4b8adf['ListId'],'VoiceQueueId':_0x4b8adf['VoiceQueueId']||undefined,'CampaignId':_0x4b8adf[_0x6100('0xea')]||undefined})[_0x6100('0xac')](loggerCatch('[rescheduleContact][Machine]'));_0xb302f3({'reschedule':0x1});}}});}}};Dialer[_0x6100('0x8b')][_0x6100('0x37')]=function(_0x60a008){var _0xff7fa0=this[_0x6100('0x29')][_0x60a008[_0x6100('0xbd')]];var _0x101dd3;if(_0xff7fa0&&_0xff7fa0[_0x6100('0x44')]===_0x6100('0xbe')){delete this['uniqueId'][_0x60a008[_0x6100('0xbd')]];this['updateOriginated'](this[_0x6100('0x22')][_0xff7fa0[_0x6100('0xc0')]]);this[_0x6100('0x22')][_0xff7fa0[_0x6100('0xc0')]][_0x6100('0x127')]+=0x1;_0x101dd3=new Hangup(_0xff7fa0,_0x60a008);hopperUtils[_0x6100('0xc8')](_0x101dd3)[_0x6100('0xac')](loggerCatch(_0x6100('0x128')));hopperUtils[_0x6100('0xca')](_0x101dd3)['catch'](loggerCatch('[syncHangupIvr]'));}if(_0xff7fa0&&_0xff7fa0['type']!=='ivr'&&isNotNull(this[_0x6100('0x21')][_0xff7fa0['queue']][_0x6100('0x129')])){delete this[_0x6100('0x29')][_0x60a008['uniqueid']];this[_0x6100('0xbf')](this[_0x6100('0x21')][_0xff7fa0[_0x6100('0xc0')]]);this[_0x6100('0x21')][_0xff7fa0[_0x6100('0xc0')]][_0x6100('0xc2')]+=0x1;this[_0x6100('0x21')][_0xff7fa0['queue']][_0x6100('0x10a')]+=0x1;_0x101dd3=new Hangup(_0xff7fa0,_0x60a008);_0x101dd3[_0x6100('0x73')]=0x10;_0x101dd3[_0x6100('0x74')]=_0x6100('0x12a');_0x101dd3[_0x6100('0x10c')]='AGI';hopperUtils[_0x6100('0xc8')](_0x101dd3)[_0x6100('0xac')](loggerCatch(_0x6100('0x128')));hopperUtils['moveContactManagedDialer'](_0x101dd3)[_0x6100('0xac')](loggerCatch(_0x6100('0x12b')));}if(_0xff7fa0&&_0xff7fa0[_0x6100('0x44')]!==_0x6100('0xbe')&&!isNotNull(this['voiceQueues'][_0xff7fa0[_0x6100('0xc0')]][_0x6100('0x129')])){if(_0x60a008[_0x6100('0x12c')]===_0x6100('0x12d')){delete this[_0x6100('0x29')][_0x60a008[_0x6100('0xbd')]];this['voiceQueues'][_0xff7fa0['queue']][_0x6100('0xc2')]+=0x1;const _0x3c0aea=new AgentComplete(_0xff7fa0,_0x60a008);_0x3c0aea[_0x6100('0xea')]=this[_0x6100('0x21')][_0xff7fa0[_0x6100('0xc0')]]['id'];hopperUtils['createHistory'](_0x3c0aea)['catch'](loggerCatch(_0x6100('0xc9')));hopperUtils[_0x6100('0xca')](_0x3c0aea)[_0x6100('0xac')](loggerCatch(_0x6100('0xcb')));}else{delete this['uniqueId'][_0x60a008[_0x6100('0xbd')]];this[_0x6100('0xbf')](this[_0x6100('0x21')][_0xff7fa0[_0x6100('0xc0')]]);this[_0x6100('0x21')][_0xff7fa0[_0x6100('0xc0')]][_0x6100('0x12e')]+=0x1;_0x101dd3=new Hangup(_0xff7fa0,_0x60a008);_0x101dd3[_0x6100('0x73')]=0xc;_0x101dd3['statedesc']=_0x60a008['cause-txt'];_0x101dd3[_0x6100('0x10c')]='Unknow';hopperUtils['createHistory'](_0x101dd3)[_0x6100('0xac')](loggerCatch(_0x6100('0x128')));hopperUtils[_0x6100('0xca')](_0x101dd3)[_0x6100('0xac')](loggerCatch(_0x6100('0x12b')));}}};Dialer[_0x6100('0x8b')][_0x6100('0xa')]=function(_0x5bb049){var _0x54a154=this;if(!_0x54a154[_0x6100('0x2f')][_0x5bb049[_0x6100('0x46')]]){_0x54a154[_0x6100('0x2f')][_0x5bb049[_0x6100('0x46')]]={'running':![]};}else if(_0x54a154['queuesSummary'][_0x5bb049[_0x6100('0x46')]][_0x6100('0x12f')]===!![]){return;}else if(_0x54a154[_0x6100('0x2f')][_0x5bb049[_0x6100('0x46')]][_0x6100('0x12f')]===![]){_0x54a154[_0x6100('0x2f')][_0x5bb049[_0x6100('0x46')]][_0x6100('0x12f')]=!![];}var _0x5dfcde=_0x54a154[_0x6100('0x21')][_0x5bb049['name']];var _0x426f97=_0x5dfcde[_0x6100('0x70')]!==utils[_0x6100('0x6d')][_0x6100('0x7f')];var _0x266067=utils[_0x6100('0x130')](_0x5dfcde);_0x5dfcde['statusMessage']=utils[_0x6100('0x131')](_0x5dfcde,_0x54a154[_0x6100('0x24')]);Promise[_0x6100('0xaf')]()[_0x6100('0x41')](function(){if(_0x5dfcde[_0x6100('0x132')]===utils[_0x6100('0x6d')][_0x6100('0x7f')]){if(_0x426f97){clearPredictiveAttributes(_0x5dfcde);_0x5bb049[_0x6100('0x63')]=undefined;_0x5bb049[_0x6100('0x2b')]=undefined;}if(_0x5dfcde[_0x6100('0x132')]===utils[_0x6100('0x6d')]['INACTIVE']){_0x5bb049[_0x6100('0x133')]=0x0;_0x5bb049[_0x6100('0xf4')]=0x0;_0x5bb049['inUse']=0x0;_0x5bb049[_0x6100('0x134')]=0x0;_0x5bb049[_0x6100('0x135')]=0x0;}}else if(_0x5dfcde['statusMessage']===utils[_0x6100('0x6d')][_0x6100('0x136')]&&!_0x266067){return _0x54a154[_0x6100('0x99')](_0x5dfcde,!![])[_0x6100('0x41')](function(){return _0x54a154['ifTime'](_0x5dfcde,![]);})[_0x6100('0x41')](function(){return _0x54a154[_0x6100('0x137')](_0x5dfcde);})['catch'](function(_0x53b952){loggerSyncQueueSummary['debug']('[syncQueueSummary]',util[_0x6100('0x6b')](_0x53b952,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x5dfcde);});}else{clearPredictiveAttributes(_0x5dfcde);}})['then'](function(){var _0x2f64da=_0x5bb049[_0x6100('0x138')](_0x5dfcde);if(_0x2f64da||_0x5dfcde[_0x6100('0x139')]){_0x5dfcde[_0x6100('0x139')]=![];_0x5bb049[_0x6100('0x13a')](_0x5dfcde);Object[_0x6100('0x13b')](_0x5dfcde,_0x5bb049);emitOutboundVoiceQueueSummary(_0x5bb049);}_0x54a154[_0x6100('0x2f')][_0x5dfcde['name']][_0x6100('0x12f')]=![];})[_0x6100('0xac')](function(_0x134c6f){logger[_0x6100('0x67')](_0x6100('0x13c'),util[_0x6100('0x6b')](_0x134c6f,{'showHidden':![],'depth':null}));_0x54a154[_0x6100('0x2f')][_0x5dfcde['name']][_0x6100('0x12f')]=![];});};Dialer['prototype'][_0x6100('0x13d')]=_[_0x6100('0x13e')](function(){var _0x1d9d92=_[_0x6100('0x13f')](this[_0x6100('0x21')],function(_0x286c53){return _0x286c53['dialPreviewRecallmeReminder'];});var _0x55b4be=_[_0x6100('0x13f')](this[_0x6100('0x23')],function(_0x183b14){return _0x183b14['online']&&_0x183b14[_0x6100('0x8f')]===_0x6100('0x140');});if(_0x1d9d92[_0x6100('0x9f')]>0x0&&_0x55b4be[_0x6100('0x9f')]>0x0){return Promise['resolve']()[_0x6100('0x41')](cmHopper['handlePreviewRecallNotifications'](_[_0x6100('0x141')](_0x1d9d92,'id'),previewRecallmeReminderInterval,_[_0x6100('0x141')](_0x55b4be,'id')))[_0x6100('0x41')](function(_0x1b69bb){for(var _0x15b02d=0x0;_0x15b02d<_0x1b69bb[_0x6100('0x9f')];_0x15b02d++){var _0x2f8d82=_0x1b69bb[_0x15b02d][_0x6100('0x142')][_0x6100('0x46')];if(_0x2f8d82)io['to'](util[_0x6100('0x8d')]('user:%s',_0x2f8d82))[_0x6100('0x43')](_0x6100('0x143'),{'hopper':_0x1b69bb[_0x15b02d]});}})[_0x6100('0xac')](function(_0x3ed8b0){logger[_0x6100('0x67')]('checkPreviewRecallReminder',_0x3ed8b0);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0x6100('0x8b')][_0x6100('0x3f')]=function(){var _0x563a3a=this;setInterval(function(){_0x563a3a[_0x6100('0x144')](_0x563a3a[_0x6100('0x29')],_0x6100('0x145'));_0x563a3a[_0x6100('0x144')](_0x563a3a[_0x6100('0x27')],_0x6100('0x146'));},0x32c8);};Dialer['prototype']['clearZombieChannels']=function(_0x31cf53,_0xe40b53){var _0x38f9dd=this;for(var _0x3afe4b in _0x31cf53){if(typeof _0x31cf53[_0x3afe4b]!=='undefined'){this[_0x6100('0x1f')][_0x6100('0x1c')](function(){if(!_['isNil'](_0x31cf53[_0x3afe4b])){return ami[_0x6100('0x147')]({'action':_0x6100('0x8f'),'channel':_0x31cf53[_0x3afe4b][_0x6100('0xec')]})[_0x6100('0xac')](function(_0x4cc3b6){if(_0x4cc3b6[_0x6100('0x70')]===_0x6100('0x148')){setTimeout(function(){if(_0x31cf53[_0x3afe4b]&&_0x31cf53[_0x3afe4b][_0x6100('0x44')]!==_0x6100('0xbe')){_0x38f9dd[_0x6100('0xbf')](_0x38f9dd[_0x6100('0x21')][_0x31cf53[_0x3afe4b][_0x6100('0xc0')]]);logger[_0x6100('0x67')]('[Dialer][checkChannel]',_0xe40b53,_0x3afe4b,_0x31cf53[_0x3afe4b][_0x6100('0xc0')]);delete _0x31cf53[_0x3afe4b];}if(_0x31cf53[_0x3afe4b]&&_0x31cf53[_0x3afe4b][_0x6100('0x44')]===_0x6100('0xbe')){_0x38f9dd[_0x6100('0xbf')](_0x38f9dd[_0x6100('0x22')][_0x31cf53[_0x3afe4b]['queue']]);logger[_0x6100('0x67')]('[Dialer][checkChannel][ivr]',_0xe40b53,_0x3afe4b,_0x31cf53[_0x3afe4b]['queue']);delete _0x31cf53[_0x3afe4b];}},0x2328);}});}});}}};Dialer['prototype'][_0x6100('0x149')]=function(_0x1c1eaa){return Promise[_0x6100('0xaf')]()[_0x6100('0x41')](voiceQueueRt[_0x6100('0x149')](_0x1c1eaa))[_0x6100('0xac')](loggerCatch(_0x6100('0x14a')));};Dialer[_0x6100('0x8b')]['updateOriginated']=function(_0x513adc){if(!_['isUndefined'](_0x513adc)&&_0x513adc!==null){if(typeof _0x513adc[_0x6100('0x14b')]!==_0x6100('0x14c')){if(_0x513adc['originated']>0x0){_0x513adc[_0x6100('0x14b')]-=0x1;}else{logger[_0x6100('0x67')]('[updateOriginated]\x20object\x20originated\x20is\x20negative');}}}else{logger['error'](_0x6100('0x14d'));}};Dialer[_0x6100('0x8b')][_0x6100('0x14e')]=function(_0x3fb5da,_0x5c2f9e){var _0xcf6755=this;return function(_0x42cc3f){_0xcf6755['updateOriginated'](_0x5c2f9e);logger[_0x6100('0x67')](_0x3fb5da,util[_0x6100('0x6b')](_0x42cc3f,{'showHidden':![],'depth':null}));};};Dialer['prototype'][_0x6100('0x14f')]=function(_0x58236c,_0x303846,_0x190550){var _0x226d3c={'state':0x19,'statedesc':_0x6100('0x150')};this[_0x6100('0xbf')](_0x303846);this[_0x6100('0x110')](_[_0x6100('0xf3')](_0x226d3c,_[_0x6100('0x79')](_0x190550,[_0x6100('0xe9'),_0x6100('0xdb'),_0x6100('0x151'),_0x6100('0xdc'),'CampaignId'])),_0x6100('0x152'),'[emptyContact]');logger['error'](_0x58236c);};Dialer[_0x6100('0x8b')][_0x6100('0x110')]=function(_0x21f36b,_0x4e47bf,_0xd5faca){hopperUtils[_0x6100('0xc8')](_0x21f36b)[_0x6100('0xac')](loggerCatch(_0x4e47bf));hopperUtils['moveContactManagedDialer'](_0x21f36b)[_0x6100('0xac')](loggerCatch(_0xd5faca));};Dialer[_0x6100('0x8b')][_0x6100('0x153')]=function(_0xb332e8,_0x47a260){hopperUtils['createHistory'](_0xb332e8)[_0x6100('0xac')](loggerCatch('[syncAgentComplete][createHistory]'));if(_0x47a260==0x0){hopperUtils[_0x6100('0xca')](_0xb332e8)[_0x6100('0xac')](loggerCatch(_0x6100('0x154')));}};Dialer[_0x6100('0x8b')][_0x6100('0x155')]=function(_0x1d271b){return Promise[_0x6100('0xaf')]()[_0x6100('0x41')](cmHopper[_0x6100('0x156')](_0x1d271b['id'],previewRecallmeReminderInterval))['then'](function(_0x5e649f){for(var _0x146433=0x0;_0x146433<_0x5e649f[_0x6100('0x9f')];_0x146433++){var _0x46d919=_0x5e649f[_0x146433]['Agent'][_0x6100('0x46')];if(_0x46d919)io['to'](util[_0x6100('0x8d')](_0x6100('0x157'),_0x46d919))[_0x6100('0x43')](_0x6100('0x143'),{'hopper':_0x5e649f[_0x146433]});}})['catch'](function(){});};Dialer[_0x6100('0x8b')]['launchHandleIvr']=function(_0x751fe8){var _0x170d8f=this;return function(){_0x170d8f['handleIvr'](_0x751fe8);};};Dialer[_0x6100('0x8b')][_0x6100('0x158')]=function(_0xd2391e,_0x1e71de){var _0x4e3b85=this;var _0x3f5497=uuid['v4']();this[_0x6100('0x27')][_0x3f5497]=new Action(_0xd2391e,_0x1e71de,_0x3f5497);return new Promise(function(_0x3abc02,_0x394611){if(_[_0x6100('0x56')](_0xd2391e)&&typeof _0xd2391e!==_0x6100('0x159')){return _0x394611(msgResponse(_0x6100('0x15a'),'Failure',_0x6100('0x15b')));}if(_['isUndefined'](_0x1e71de['phone'])||_0x1e71de[_0x6100('0x15c')]===null){return _0x394611(msgResponse('originate',_0x6100('0x9a'),'contact\x20is\x20undefine'));}var _0x18b66d={'XMD-CALLERID':_0x4e3b85[_0x6100('0x27')][_0x3f5497][_0x6100('0x15d')](),'XMD-AGI':_0xd2391e[_0x6100('0x129')]?util[_0x6100('0x8d')](_0x6100('0x15e'),ipAgi,_0xd2391e[_0x6100('0x129')]):_0x6100('0x15f'),'XMD-AGIAFTER':_0xd2391e['dialQueueProject2']?util[_0x6100('0x8d')](_0x6100('0x15e'),ipAgi,_0xd2391e[_0x6100('0xc6')]):_0x6100('0x15f'),'XMD-QUEUE':utils[_0x6100('0x160')](_0xd2391e)?util[_0x6100('0x8d')]('\x22%s,%s%s,,,%s\x22',_0xd2391e[_0x6100('0x46')],_0xd2391e['dialQueueOptions']||'',_0xd2391e[_0x6100('0xc7')]?'c':'',_0xd2391e[_0x6100('0xcf')]||0x3):_0x6100('0x15f'),'XMD-CONTACTID':_0x1e71de[_0x6100('0xe9')],'XMD-CDRTYPE':_0x6100('0x6'),'CALLERID(all)':_0x4e3b85[_0x6100('0x27')][_0x3f5497]['getCaller'](),'XMD-AMD':_0xd2391e[_0x6100('0x109')]?_0x6100('0x136'):'NONE','XMD-DESTINATION':_0x6100('0x108')};if(_0xd2391e[_0x6100('0x109')]){_0x18b66d[_0x6100('0x161')]=_0xd2391e['dialAMDInitialSilence']||0x9c4;_0x18b66d['XMD-AMDGREETING']=_0xd2391e[_0x6100('0x162')]||0x5dc;_0x18b66d['XMD-AMDAFTERGREETINGSILENCE']=_0xd2391e[_0x6100('0x163')]||0x320;_0x18b66d[_0x6100('0x164')]=_0xd2391e[_0x6100('0x165')]||0x1388;_0x18b66d['XMD-AMDMINWORDLENGTH']=_0xd2391e[_0x6100('0x166')]||0x64;_0x18b66d['XMD-AMDBETWEENWORDSSILENCE']=_0xd2391e['dialAMDBetweenWordsSilence']||0x32;_0x18b66d[_0x6100('0x167')]=_0xd2391e[_0x6100('0x168')]||0x3;_0x18b66d[_0x6100('0x169')]=_0xd2391e[_0x6100('0x16a')]||0x100;_0x18b66d['XMD-AMDMAXIMUMWORDLENGTH']=_0xd2391e[_0x6100('0x16b')]||0x1388;}if(utils[_0x6100('0x160')](_0xd2391e)){_0x18b66d[_0x6100('0x16c')]=_0x1e71de[_0x6100('0xdc')];}else{_0x18b66d[_0x6100('0x16d')]=_0x1e71de['CampaignId'];}var _0x50f5ec=utils['setXMDContactVariables'](_0x1e71de[_0x6100('0x16e')]);Object[_0x6100('0x13b')](_0x18b66d,_0x50f5ec);var _0x41f69b=_0x4e3b85[_0x6100('0x92')](_0xd2391e[_0x6100('0x91')])?utils[_0x6100('0x16f')](_0xd2391e[_0x6100('0x91')]['callerid'],_0xd2391e['dialOriginateCallerIdName'],_0xd2391e['dialRandomLastDigitCallerIdNumber']>0x0?utils[_0x6100('0x170')](_0xd2391e[_0x6100('0x171')],_0xd2391e[_0x6100('0x172')]):_0xd2391e['dialOriginateCallerIdNumber']):utils[_0x6100('0x16f')](_[_0x6100('0xf2')](_0xd2391e[_0x6100('0x93')])?_0xd2391e[_0x6100('0x91')]['callerid']:_0xd2391e[_0x6100('0x93')][_0x6100('0x173')],_0xd2391e[_0x6100('0x174')],_0xd2391e[_0x6100('0x172')]>0x0?utils[_0x6100('0x170')](_0xd2391e[_0x6100('0x171')],_0xd2391e[_0x6100('0x172')]):_0xd2391e[_0x6100('0x171')]);if(_0x41f69b){_0x18b66d['XMD-ORIGINATECALLERIDNAME']=_0x4e3b85[_0x6100('0x27')][_0x3f5497][_0x6100('0x175')]=utils[_0x6100('0x176')](_0x41f69b);_0x18b66d[_0x6100('0x177')]=_0x1e71de[_0x6100('0x15c')];}_0xd2391e[_0x6100('0x178')]=_0x18b66d;return ami['Action']({'actionid':_0x3f5497,'action':_0x6100('0x15a'),'channel':_0x4e3b85[_0x6100('0x92')](_0xd2391e[_0x6100('0x91')])?util[_0x6100('0x8d')](_0x6100('0x179'),_0xd2391e[_0x6100('0x91')][_0x6100('0x46')],isNotNull(_0xd2391e[_0x6100('0x17a')])?_0xd2391e[_0x6100('0x17a')]['trim']()||'':'',_0xd2391e['dialCutDigit']>0x0?_0x1e71de[_0x6100('0x15c')]['substring'](_0xd2391e[_0x6100('0x17b')]):_0x1e71de[_0x6100('0x15c')]):util['format'](_0x6100('0x179'),_[_0x6100('0xf2')](_0xd2391e['TrunkBackup'])?_0xd2391e[_0x6100('0x91')][_0x6100('0x46')]:_0xd2391e['TrunkBackup'][_0x6100('0x46')],isNotNull(_0xd2391e['dialPrefix'])?_0xd2391e[_0x6100('0x17a')][_0x6100('0x17c')]()||'':'',_0xd2391e[_0x6100('0x17b')]>0x0?_0x1e71de[_0x6100('0x15c')][_0x6100('0x17d')](_0xd2391e[_0x6100('0x17b')]):_0x1e71de[_0x6100('0x15c')]),'callerid':_0x41f69b,'Exten':'xcally-motion-dialer','Context':_0x6100('0x17e'),'Priority':'1','variable':_0x18b66d,'timeout':(_0xd2391e['dialOriginateTimeout']||0x1e)*0x3e8,'async':!![],'channelid':_0x3f5497})['then'](function(_0x727d29){return _0x3abc02(_0x727d29);})[_0x6100('0xac')](function(_0x2fe19e){_0xd2391e['outboundOriginateFailureCallsDay']+=0x1;var _0x555a77=new History(_0x4e3b85[_0x6100('0x27')][_0x3f5497]);logger[_0x6100('0x67')](util['format'](_0x6100('0x17f'),JSON['stringify'](_0x2fe19e)));_0x555a77[_0x6100('0x73')]=0xe;_0x555a77[_0x6100('0x74')]=_0x6100('0x180');_0x555a77[_0x6100('0xdd')]=moment()[_0x6100('0x8d')](_0x6100('0xc1'));_0x555a77['endtime']=_0x555a77[_0x6100('0xdd')];hopperUtils[_0x6100('0xc8')](_0x555a77)[_0x6100('0xac')](loggerCatch(_0x6100('0x181')));_0x4e3b85[_0x6100('0xca')](_0x555a77)[_0x6100('0xac')](loggerCatch(_0x6100('0x181')))['finally'](function(){delete _0x4e3b85[_0x6100('0x27')][_0x3f5497];return _0x394611(msgResponse(_0x6100('0x15a'),_0x6100('0x8a'),_0x6100('0x182')));});});});};Dialer[_0x6100('0x8b')][_0x6100('0x183')]=function(_0x38fb27,_0x1a2bae,_0x350d45){var _0x4600d1=new History(_0x1a2bae);if(_0x4600d1['countbusyretry']+_0x4600d1[_0x6100('0x119')]+_0x4600d1['countnoanswerretry']+_0x4600d1[_0x6100('0x125')]+_0x4600d1['countdropretry']+_0x4600d1[_0x6100('0xe5')]+_0x4600d1['countmachineretry']+_0x4600d1['countagentrejectretry']>=_0x350d45[_0x6100('0x11b')]-0x1){return!![];}switch(_0x38fb27){case 0x3:if(_0x4600d1[_0x6100('0x124')]>=_0x350d45['dialNoAnswerMaxRetry']-0x1){return!![];}hopperUtils[_0x6100('0xd9')]({'active':![],'countnoanswerretry':_0x4600d1['countnoanswerretry']+=0x1,'scheduledat':moment()[_0x6100('0xe7')](_0x350d45[_0x6100('0x184')],_0x6100('0xda'))[_0x6100('0x8d')](_0x6100('0xc1')),'ContactId':_0x4600d1['ContactId'],'ListId':_0x4600d1[_0x6100('0xdb')],'VoiceQueueId':_0x4600d1[_0x6100('0xdc')]||undefined,'CampaignId':_0x4600d1[_0x6100('0xea')]||undefined})[_0x6100('0xac')](loggerCatch('[rescheduleContact][NoAnswer]'));break;case 0x5:if(_0x4600d1[_0x6100('0x118')]>=_0x350d45[_0x6100('0x185')]-0x1){return!![];}hopperUtils[_0x6100('0xd9')]({'active':![],'countbusyretry':_0x4600d1[_0x6100('0x118')]+=0x1,'scheduledat':moment()[_0x6100('0xe7')](_0x350d45['dialBusyRetryFrequency'],_0x6100('0xda'))['format'](_0x6100('0xc1')),'ContactId':_0x4600d1[_0x6100('0xe9')],'ListId':_0x4600d1[_0x6100('0xdb')],'VoiceQueueId':_0x4600d1[_0x6100('0xdc')]||undefined,'CampaignId':_0x4600d1[_0x6100('0xea')]||undefined})[_0x6100('0xac')](loggerCatch('[rescheduleContact]\x20[Busy]'));break;case 0x8:if(_0x4600d1[_0x6100('0x119')]>=_0x350d45[_0x6100('0x186')]-0x1){return!![];}hopperUtils[_0x6100('0xd9')]({'active':![],'countcongestionretry':_0x4600d1['countcongestionretry']+=0x1,'scheduledat':moment()[_0x6100('0xe7')](_0x350d45[_0x6100('0x187')],'minutes')[_0x6100('0x8d')](_0x6100('0xc1')),'ContactId':_0x4600d1[_0x6100('0xe9')],'ListId':_0x4600d1[_0x6100('0xdb')],'VoiceQueueId':_0x4600d1['VoiceQueueId']||undefined,'CampaignId':_0x4600d1[_0x6100('0xea')]||undefined})['catch'](loggerCatch(_0x6100('0x188')));break;case 0x0:if(_0x4600d1['countnosuchnumberretry']>=_0x350d45['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{hopperUtils['rescheduleContact']({'active':![],'countnosuchnumberretry':_0x4600d1[_0x6100('0x125')]+=0x1,'scheduledat':moment()[_0x6100('0xe7')](_0x350d45[_0x6100('0x189')],_0x6100('0xda'))[_0x6100('0x8d')](_0x6100('0xc1')),'ContactId':_0x4600d1[_0x6100('0xe9')],'ListId':_0x4600d1[_0x6100('0xdb')],'VoiceQueueId':_0x4600d1['VoiceQueueId']||undefined,'CampaignId':_0x4600d1['CampaignId']||undefined})[_0x6100('0xac')](loggerCatch(_0x6100('0x18a')));}break;case 0xa:if(_0x4600d1['countdropretry']>=_0x350d45[_0x6100('0x18b')]-0x1){return!![];}hopperUtils[_0x6100('0xd9')]({'active':![],'countdropretry':_0x4600d1[_0x6100('0xd4')]+=0x1,'scheduledat':moment()[_0x6100('0xe7')](_0x350d45[_0x6100('0xd6')],_0x6100('0xda'))[_0x6100('0x8d')](_0x6100('0xc1')),'ContactId':_0x4600d1[_0x6100('0xe9')],'ListId':_0x4600d1['ListId'],'VoiceQueueId':_0x4600d1['VoiceQueueId']||undefined,'CampaignId':_0x4600d1[_0x6100('0xea')]||undefined})[_0x6100('0xac')](loggerCatch(_0x6100('0x18c')));break;case 0xb:if(_0x4600d1['countabandonedretry']>=_0x350d45[_0x6100('0xe6')]-0x1){return!![];}hopperUtils[_0x6100('0xd9')]({'active':![],'countabandonedretry':_0x4600d1['countabandonedretry']+=0x1,'scheduledat':moment()['add'](_0x350d45[_0x6100('0xe8')],'minutes')[_0x6100('0x8d')](_0x6100('0xc1')),'ContactId':_0x4600d1['ContactId'],'ListId':_0x4600d1[_0x6100('0xdb')],'VoiceQueueId':_0x4600d1['VoiceQueueId']||undefined,'CampaignId':_0x4600d1[_0x6100('0xea')]||undefined})[_0x6100('0xac')](loggerCatch(_0x6100('0xeb')));break;case 0x13:if(_0x4600d1['countmachineretry']>=_0x350d45[_0x6100('0x11c')]-0x1){return!![];}hopperUtils[_0x6100('0xd9')]({'active':![],'countmachineretry':_0x4600d1['countmachineretry']+=0x1,'scheduledat':moment()[_0x6100('0xe7')](_0x350d45[_0x6100('0x11f')],'minutes')[_0x6100('0x8d')](_0x6100('0xc1')),'ContactId':_0x4600d1['ContactId'],'ListId':_0x4600d1[_0x6100('0xdb')],'VoiceQueueId':_0x4600d1[_0x6100('0xdc')]||undefined,'CampaignId':_0x4600d1[_0x6100('0xea')]||undefined})[_0x6100('0xac')](loggerCatch('[rescheduleContact][Machine]'));break;case 0x14:if(_0x4600d1[_0x6100('0x11a')]>=_0x350d45['dialAgentRejectMaxRetry']-0x1){return!![];}hopperUtils[_0x6100('0xd9')]({'active':![],'countagentrejectretry':_0x4600d1[_0x6100('0x11a')]+=0x1,'scheduledat':moment()[_0x6100('0xe7')](_0x350d45[_0x6100('0x18d')],'minutes')[_0x6100('0x8d')](_0x6100('0xc1')),'ContactId':_0x4600d1[_0x6100('0xe9')],'ListId':_0x4600d1[_0x6100('0xdb')],'VoiceQueueId':_0x4600d1[_0x6100('0xdc')]||undefined,'CampaignId':_0x4600d1[_0x6100('0xea')]||undefined})['catch'](loggerCatch(_0x6100('0x18e')));break;default:return!![];}};Dialer[_0x6100('0x8b')]['callProgressDetecting']=function(_0x1018c4,_0x23872c,_0x50a7f3){var _0x4e7180=this;var _0x58e9f1=new History(_0x1018c4);var _0x420f38=![];var _0x2cf6ed;var _0x1b686d;return new Promise(function(_0x487297,_0xc6400b){if(_[_0x6100('0x56')](_0x23872c)&&typeof _0x23872c!=='object'){return _0xc6400b(msgResponse(_0x6100('0x18f'),_0x6100('0x9a'),'entity\x20is\x20undefine'));}if(_['isUndefined'](_0x50a7f3)&&typeof _0x50a7f3!==_0x6100('0x159')){return _0xc6400b(msgResponse(_0x6100('0x18f'),_0x6100('0x9a'),_0x6100('0x190')));}hopperUtils['verifyAdditionalPhones'](_0x58e9f1,_0x50a7f3[_0x6100('0xc3')],_0x23872c)['then'](function(_0xd6c47c){if(_0xd6c47c[_0x6100('0x191')]==0x1)_0x420f38=!![];switch(_0x50a7f3[_0x6100('0xc3')]){case'0':_0x23872c[_0x6100('0x192')]+=0x1;_0x58e9f1['state']=0x0;_0x58e9f1[_0x6100('0x74')]=_0x6100('0x193');_0x58e9f1[_0x6100('0x125')]+=0x1;_0x58e9f1[_0x6100('0xd5')]+=0x1;ami[_0x6100('0x43')](_0x6100('0x194'),ut['buildObj'](_0x1018c4,'nosuchnumber'));_0x2cf6ed=_0x23872c[_0x6100('0x189')];_0x1b686d=_0x23872c[_0x6100('0x195')];hopperUtils[_0x6100('0xc8')](_0x58e9f1)[_0x6100('0xac')](loggerCatch(_0x6100('0x196')));if(_0x4e7180[_0x6100('0x183')](0x0,_0x1018c4,_0x23872c)&&!_0x420f38){if(_0x58e9f1[_0x6100('0x125')]>=_0x23872c['dialNoSuchNumberMaxRetry']){_0x4e7180['createStateFinal'](_0x58e9f1,_0x487297,_0xc6400b,'reason\x200\x20no\x20such\x20number....');}else{_0x4e7180[_0x6100('0x126')](_0x58e9f1,_0x487297,_0xc6400b,_0x6100('0x197'));}}break;case'3':_0x23872c[_0x6100('0x198')]+=0x1;_0x58e9f1[_0x6100('0x73')]=0x3;_0x58e9f1['statedesc']='NoAnswer';_0x58e9f1[_0x6100('0x124')]+=0x1;_0x58e9f1['countglobal']+=0x1;var _0xe47517=ut['buildNoAnswerEventPayload'](_0x1018c4,_0x23872c);ami[_0x6100('0x43')](_0x6100('0x199'),_0xe47517);_0x2cf6ed=_0x23872c['dialNoAnswerRetryFrequency'];_0x1b686d=_0x23872c[_0x6100('0x195')];hopperUtils[_0x6100('0xc8')](_0x58e9f1)['catch'](loggerCatch(_0x6100('0x19a')));if(_0x4e7180['checkRetriveMax'](0x3,_0x1018c4,_0x23872c)&&!_0x420f38){if(_0x58e9f1[_0x6100('0x124')]>=_0x23872c[_0x6100('0x19b')]){_0x4e7180[_0x6100('0x11d')](_0x58e9f1,_0x487297,_0xc6400b,_0x6100('0x19c'));}else{_0x4e7180[_0x6100('0x126')](_0x58e9f1,_0x487297,_0xc6400b,_0x6100('0x19c'));}}break;case'5':_0x23872c[_0x6100('0x19d')]+=0x1;_0x58e9f1[_0x6100('0x73')]=0x5;_0x58e9f1[_0x6100('0x74')]=_0x6100('0x19e');_0x58e9f1[_0x6100('0x118')]+=0x1;_0x58e9f1[_0x6100('0xd5')]+=0x1;ami[_0x6100('0x43')](_0x6100('0x19f'),ut[_0x6100('0x10e')](_0x1018c4,'busy'));_0x2cf6ed=_0x23872c[_0x6100('0x1a0')];_0x1b686d=_0x23872c[_0x6100('0x195')];hopperUtils['createHistory'](_0x58e9f1)[_0x6100('0xac')](loggerCatch(_0x6100('0x1a1')));if(_0x4e7180['checkRetriveMax'](0x5,_0x1018c4,_0x23872c)&&!_0x420f38){if(_0x58e9f1[_0x6100('0x118')]>=_0x23872c['dialBusyMaxRetry']){_0x4e7180[_0x6100('0x11d')](_0x58e9f1,_0x487297,_0xc6400b,_0x6100('0x1a2'));}else{_0x4e7180['stateGlobal'](_0x58e9f1,_0x487297,_0xc6400b,'reason\x205\x20busy');}}break;case'8':_0x23872c[_0x6100('0x1a3')]+=0x1;_0x58e9f1['state']=0x8;_0x58e9f1[_0x6100('0x74')]=_0x6100('0x1a4');_0x58e9f1[_0x6100('0x119')]+=0x1;_0x58e9f1[_0x6100('0xd5')]+=0x1;_0x2cf6ed=_0x23872c[_0x6100('0x187')];_0x1b686d=_0x23872c[_0x6100('0x195')];ami[_0x6100('0x43')]('custom:agentcongestion',ut[_0x6100('0x10e')](_0x1018c4,_0x6100('0x1a5')));hopperUtils[_0x6100('0xc8')](_0x58e9f1)[_0x6100('0xac')](loggerCatch(_0x6100('0x1a6')));if(_0x4e7180[_0x6100('0x183')](0x8,_0x1018c4,_0x23872c)&&!_0x420f38){if(_0x58e9f1[_0x6100('0x119')]>=_0x23872c[_0x6100('0x186')]){_0x4e7180[_0x6100('0x11d')](_0x58e9f1,_0x487297,_0xc6400b,_0x6100('0x1a7'));}else{_0x4e7180[_0x6100('0x126')](_0x58e9f1,_0x487297,_0xc6400b,_0x6100('0x1a7'));}}break;case'11':_0x23872c[_0x6100('0x1a8')]+=0x1;_0x58e9f1[_0x6100('0x73')]=0xb;_0x58e9f1[_0x6100('0x74')]='Abandoned';_0x58e9f1[_0x6100('0xe5')]+=0x1;_0x58e9f1['countglobal']+=0x1;_0x2cf6ed=_0x23872c['dialAbandonedRetryFrequency'];_0x1b686d=_0x23872c[_0x6100('0x195')];hopperUtils[_0x6100('0xc8')](_0x58e9f1)[_0x6100('0xac')](loggerCatch(_0x6100('0x1a9')));if(_0x4e7180[_0x6100('0x183')](0xb,_0x1018c4,_0x23872c)&&!_0x420f38){if(_0x58e9f1[_0x6100('0xe5')]>=_0x23872c[_0x6100('0xe6')]){_0x4e7180[_0x6100('0x11d')](_0x58e9f1,_0x487297,_0xc6400b,_0x6100('0x1aa'));}else{_0x4e7180['stateGlobal'](_0x58e9f1,_0x487297,_0xc6400b,_0x6100('0x1aa'));}}break;case'20':_0x23872c['outboundRejectCallsDay']+=0x1;_0x58e9f1[_0x6100('0x73')]=0x14;_0x58e9f1[_0x6100('0x74')]=_0x6100('0x1ab');_0x58e9f1[_0x6100('0x11a')]+=0x1;_0x58e9f1['countglobal']+=0x1;_0x2cf6ed=_0x23872c['dialAgentRejectRetryFrequency'];_0x1b686d=_0x23872c[_0x6100('0x195')];ami[_0x6100('0x43')](_0x6100('0x1ac'),ut[_0x6100('0x10e')](_0x1018c4,_0x6100('0x1ad')));hopperUtils[_0x6100('0xc8')](_0x58e9f1)['catch'](loggerCatch(_0x6100('0x1ae')));if(_0x4e7180[_0x6100('0x183')](0x14,_0x1018c4,_0x23872c)&&!_0x420f38){if(_0x58e9f1[_0x6100('0x11a')]>=_0x23872c[_0x6100('0x1af')]){_0x4e7180['createStateFinal'](_0x58e9f1,_0x487297,_0xc6400b,_0x6100('0x1b0'));}else{_0x4e7180['stateGlobal'](_0x58e9f1,_0x487297,_0xc6400b,_0x6100('0x1b0'));}}break;default:_0x23872c[_0x6100('0x12e')]+=0x1;_0x58e9f1[_0x6100('0x73')]=0xc;_0x58e9f1[_0x6100('0x74')]=_0x50a7f3[_0x6100('0xc3')];_0x2cf6ed=_0x23872c[_0x6100('0x18d')];_0x1b686d=_0x23872c['callAdditionalPhoneAfterMin'];hopperUtils[_0x6100('0xc8')](_0x58e9f1)['catch'](loggerCatch(_0x6100('0x1b1')));if(_0x4e7180[_0x6100('0x183')](_0x50a7f3['reason'],_0x1018c4,_0x23872c)&&!_0x420f38){if(_0x58e9f1['countbusyretry']+_0x58e9f1[_0x6100('0x119')]+_0x58e9f1[_0x6100('0x124')]+_0x58e9f1['countnosuchnumberretry']+_0x58e9f1[_0x6100('0xd4')]+_0x58e9f1[_0x6100('0xe5')]+_0x58e9f1['countmachineretry']+_0x58e9f1[_0x6100('0x11a')]>=_0x23872c[_0x6100('0x11b')]){_0x4e7180[_0x6100('0x126')](_0x58e9f1,_0x487297,_0xc6400b,_0x50a7f3[_0x6100('0xc3')]);}else{_0x4e7180['createStateFinal'](_0x58e9f1,_0x487297,_0xc6400b,_0x50a7f3[_0x6100('0xc3')]);}}}})[_0x6100('0x41')](function(){if(_0x420f38){hopperUtils[_0x6100('0xe1')](_0x58e9f1,_0x2cf6ed,_0x1b686d)[_0x6100('0x41')](function(){return _0x487297(0x1);});}});});};Dialer[_0x6100('0x8b')][_0x6100('0x126')]=function(_0x4045e7,_0x5efcde,_0x38b032,_0x2b76d3){var _0x20ba26=new Final(_0x4045e7);_0x20ba26[_0x6100('0x73')]=0xf;_0x20ba26[_0x6100('0x74')]='Global';this[_0x6100('0x11d')](_0x20ba26,_0x5efcde,_0x38b032,_0x2b76d3);};Dialer['prototype']['createStateFinal']=function(_0x46487b,_0x4987bc,_0x498414,_0x5e3cb7){hopperUtils[_0x6100('0xca')](_0x46487b)[_0x6100('0x41')](function(){return _0x4987bc(msgResponse('[callProgressDetecting]',_0x6100('0x103'),_0x5e3cb7));})[_0x6100('0xac')](function(){return _0x498414(msgResponse(_0x6100('0x1b2'),_0x6100('0x9a'),_0x6100('0x1b3')));});};Dialer[_0x6100('0x8b')]['predictive']=function(_0x13a378){var _0x2e0af4=_0x13a378['dialPredictiveOptimizationPercentage']/0x64;var _0x5de8a3=_0x13a378['outboundDropCallsDayTimeout']/(_0x13a378['outboundDropCallsDayTimeout']+_0x13a378[_0x6100('0xc2')]);var _0x94cb4f=Math[_0x6100('0x1b4')](_0x13a378['predictiveIntervalAvailable']*(_0x13a378[_0x6100('0x1b5')]/0x64));var _0x3dc2ae=Math[_0x6100('0x1b4')](_0x13a378[_0x6100('0x1b6')]*(_0x13a378['predictiveIntervalMinThreshold']/0x64));var _0x1dd051=_0x13a378['available']+_0x13a378['talking'];var _0x4aac4f=Math[_0x6100('0x1b7')](_0x13a378[_0x6100('0x5d')]*_0x13a378[_0x6100('0x5f')]*_0x13a378['predictiveIntervalHitRate']*_0x13a378[_0x6100('0x1b8')]);if(_[_0x6100('0x56')](_0x13a378[_0x6100('0x2b')])){if(!_[_0x6100('0x56')](_0x13a378[_0x6100('0x63')])){_0x13a378['startPredictive']=undefined;loggerPredictive[_0x6100('0x67')](_0x6100('0x1b9'),_0x6100('0x1ba'));}if(!_[_0x6100('0x56')](_0x13a378[_0x6100('0x65')])){loggerPredictive[_0x6100('0x67')](_0x6100('0x1b9'),_0x6100('0x1bb'));clearInterval(_0x13a378[_0x6100('0x65')]);_0x13a378[_0x6100('0x65')]=undefined;}_0x13a378[_0x6100('0x2b')]=moment()[_0x6100('0x8d')](_0x6100('0xc1'));loggerPredictive['info'](_0x13a378[_0x6100('0x46')],_0x6100('0x1bc'),_0x13a378[_0x6100('0x2b')]);this[_0x6100('0xb5')](_0x13a378,0x1);}else if(ifInterval(_0x13a378[_0x6100('0x1bd')],_0x13a378['startProgressive'])){this[_0x6100('0xb5')](_0x13a378,0x1);loggerPredictiveCalls[_0x6100('0x49')](_0x6100('0x1be'),_0x13a378['startProgressive'],_0x13a378[_0x6100('0x46')]);_0x13a378[_0x6100('0x5d')]=0x0;_0x13a378[_0x6100('0xd0')]=0x0;}else if(_0x2e0af4<_0x5de8a3&&_0x13a378['dialPredictiveOptimization']===_0x6100('0x1bf')){clearPredictiveAttributes(_0x13a378);loggerPredictive[_0x6100('0x49')](_0x6100('0x1c0'),_0x6100('0x1c1'),_0x5de8a3,'startProgressive',_0x13a378[_0x6100('0x46')]);}else if(_0x4aac4f<_0x13a378[_0x6100('0xd0')]&&_0x13a378['dialPredictiveOptimization']===_0x6100('0x1bf')){clearPredictiveAttributes(_0x13a378);loggerPredictive[_0x6100('0x49')]('[stopMethodPredictive][ReStartProgressive][ExceededDropInterval]','Max\x20Drop\x20',_0x4aac4f,_0x6100('0x1c2'),_0x13a378[_0x6100('0xd0')],_0x6100('0x2b'),_0x13a378[_0x6100('0x46')]);}else if(!ifInterval(_0x13a378[_0x6100('0x1bd')],_0x13a378[_0x6100('0x2b')])&&_[_0x6100('0x56')](_0x13a378[_0x6100('0x63')])&&!_[_0x6100('0x56')](_0x13a378[_0x6100('0x2b')])){_0x13a378[_0x6100('0x63')]=moment()['format'](_0x6100('0xc1'));loggerPredictive[_0x6100('0x49')](_0x13a378['name'],_0x6100('0x1c3'),_0x13a378[_0x6100('0x63')]);hopperUtils[_0x6100('0x1c4')](_0x13a378[_0x6100('0x1bd')])[_0x6100('0x41')](this[_0x6100('0x1c5')](_0x13a378))[_0x6100('0x41')](mergeDataErlangB(_0x13a378))[_0x6100('0x41')](this[_0x6100('0x1c6')](_0x13a378))[_0x6100('0xac')](loggerCatchPredictive(_0x6100('0x1c7'),_0x13a378));}else if(!ifInterval(_0x13a378[_0x6100('0x1bd')],_0x13a378[_0x6100('0x63')])){_0x13a378['predictiveIntervalErlangCallsDroppedCalls']=0x0;_0x13a378[_0x6100('0x63')]=moment()['format'](_0x6100('0xc1'));loggerPredictive[_0x6100('0x49')](_0x13a378[_0x6100('0x46')],'recalculate\x20predictive\x20at',_0x13a378[_0x6100('0x63')]);clearInterval(_0x13a378[_0x6100('0x65')]);_0x13a378[_0x6100('0x65')]=undefined;hopperUtils[_0x6100('0x1c4')](_0x13a378[_0x6100('0x1bd')])[_0x6100('0x41')](this[_0x6100('0x1c5')](_0x13a378))[_0x6100('0x41')](mergeDataErlangB(_0x13a378))[_0x6100('0x41')](this[_0x6100('0x1c6')](_0x13a378))[_0x6100('0xac')](loggerCatchPredictive(_0x6100('0x1c8'),_0x13a378));}else if(_0x13a378[_0x6100('0x1b6')]&&_0x1dd051<_0x13a378[_0x6100('0x1b6')]-_0x3dc2ae){clearPredictiveAttributes(_0x13a378);loggerPredictive[_0x6100('0x49')](_0x13a378[_0x6100('0x46')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x1dd051,_0x6100('0x1c9'),_0x13a378[_0x6100('0x1b6')],'-',_0x3dc2ae,'=',_0x13a378[_0x6100('0x1b6')]-_0x3dc2ae,')');}else if(_0x13a378[_0x6100('0x1b6')]&&_0x1dd051>_0x13a378[_0x6100('0x1b6')]+_0x94cb4f){clearPredictiveAttributes(_0x13a378);loggerPredictive[_0x6100('0x49')](_0x13a378[_0x6100('0x46')],_0x6100('0x1ca'),_0x1dd051,_0x6100('0x1cb'),_0x13a378[_0x6100('0x1b6')],'+',_0x94cb4f,'=',_0x13a378[_0x6100('0x1b6')]+_0x94cb4f,')');}};Dialer[_0x6100('0x8b')][_0x6100('0x1c5')]=function(_0x40be67){var _0x1543b4=this;return function(_0x456fd8){return new Promise(function(_0x1c1494,_0x2a3ff5){_['merge'](_0x40be67,_0x456fd8[0x0]);if(checkGetDataPredictive(_0x456fd8[0x0])){var _0x5acba3=_0x40be67['predictiveIntervalAvailable']=_0x40be67['talking']+_0x40be67[_0x6100('0x133')];var _0x3fd8e6=_0x40be67[_0x6100('0x1bd')]*0x3c;var _0x4c676c=_0x456fd8[0x0]['predictiveIntervalAvgTalktime']+_0x456fd8[0x0]['predictiveIntervalAvgHoldtime'];var _0x9179c4=(_0x456fd8[0x0]['predictiveIntervalAnsweredCalls']+_0x456fd8[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x456fd8[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x456fd8[0x0][_0x6100('0x4c')];_0x40be67[_0x6100('0x1cc')]=_0x9179c4>0x0?_0x9179c4:0x1;switch(_0x40be67['dialPredictiveOptimization']){case _0x6100('0x1bf'):var _0x5accc7=_0x40be67[_0x6100('0x1cd')]/0x64;return _0x1543b4['abandonmentRate'](_0x5acba3,_0x3fd8e6,_0x4c676c,_0x9179c4,_0x5accc7)[_0x6100('0x41')](function(_0x2de18b){return _0x1c1494(_0x2de18b);});case _0x6100('0x1ce'):var _0x4ba4d2=_0x40be67[_0x6100('0x1cd')]/0x64;return _0x1543b4['busyFactor'](_0x5acba3,_0x3fd8e6,_0x4c676c,_0x9179c4,_0x4ba4d2)[_0x6100('0x41')](function(_0x30cee7){return _0x1c1494(_0x30cee7);});default:return _0x2a3ff5(msgResponse(_0x6100('0x1cf'),_0x6100('0x9a'),_0x6100('0x1d0')));}}else{return _0x2a3ff5(msgResponse('[getDataPredictive]',_0x6100('0x9a'),_0x6100('0x1d1')));}});};};Dialer[_0x6100('0x8b')][_0x6100('0x1d2')]=function(_0x23090b){var _0x17e04f=this;return function(_0x56598e){return new Promise(function(_0x30b03a,_0x3f3985){_[_0x6100('0xf3')](_0x23090b,_0x56598e[0x0]);if(checkGetDataPredictive(_0x56598e[0x0])){loggerPredictive[_0x6100('0x49')](JSON[_0x6100('0x78')](_0x56598e[0x0]));if(_0x23090b[_0x6100('0x1d3')]===_0x6100('0x1bf')){return _0x17e04f['getVoiceQueueRtPauses'](_0x23090b['id'])['then'](function(_0x5f3005){var _0x5cc77a=_0x23090b[_0x6100('0x1d4')]-_0x5f3005[0x0][_0x6100('0x1d5')];var _0x20aae2=_0x23090b[_0x6100('0x1bd')]*0x3c;var _0x35b6ed=_0x56598e[0x0]['predictiveIntervalAvgTalktime']+_0x56598e[0x0]['predictiveIntervalAvgHoldtime'];var _0x4c95e6=(_0x56598e[0x0][_0x6100('0x1d6')]+_0x56598e[0x0][_0x6100('0x4f')]+_0x56598e[0x0][_0x6100('0x50')])/_0x56598e[0x0][_0x6100('0x4c')];var _0x47a52c=_0x23090b[_0x6100('0x1cd')]/0x64;_0x23090b[_0x6100('0x1d7')]=_0x5f3005[0x0][_0x6100('0x1d5')]||0x0;_0x23090b[_0x6100('0x1cc')]=_0x4c95e6>0x0?_0x4c95e6:0x1;return _0x17e04f[_0x6100('0x1d8')](_0x5cc77a,_0x20aae2,_0x35b6ed,_0x4c95e6,_0x47a52c);})[_0x6100('0x41')](function(_0x24b536){return _0x30b03a(_0x24b536);})[_0x6100('0xac')](function(_0x254c82){return _0x3f3985(msgResponse(_0x6100('0x1d9'),_0x6100('0x9a'),JSON['stringify'](_0x254c82)));});}if(_0x23090b[_0x6100('0x1d3')]===_0x6100('0x1ce')){return _0x17e04f['getVoiceQueueRtPauses'](_0x23090b['id'])[_0x6100('0x41')](function(_0x621c5a){var _0x5dde01=_0x23090b[_0x6100('0x1d4')]-_0x621c5a[0x0][_0x6100('0x1d5')];var _0x3b2ba6=_0x23090b['dialPredictiveInterval']*0x3c;var _0x2fb40d=_0x56598e[0x0][_0x6100('0x54')]+_0x56598e[0x0][_0x6100('0x52')];var _0x505efb=(_0x56598e[0x0]['predictiveIntervalAnsweredCalls']+_0x56598e[0x0][_0x6100('0x4f')]+_0x56598e[0x0][_0x6100('0x50')])/_0x56598e[0x0][_0x6100('0x4c')];var _0xf6196d=_0x23090b[_0x6100('0x1cd')]/0x64;_0x23090b['predictiveIntervalPauses']=_0x621c5a[0x0]['outboundQueuePauses']||0x0;_0x23090b[_0x6100('0x1cc')]=_0x505efb>0x0?_0x505efb:0x1;return _0x17e04f[_0x6100('0x1da')](_0x5dde01,_0x3b2ba6,_0x2fb40d,_0x505efb,_0xf6196d);})['then'](function(_0x21845e){return _0x30b03a(_0x21845e);})[_0x6100('0xac')](function(_0x10b780){return _0x3f3985(msgResponse('[CatchErlangB]',_0x6100('0x9a'),JSON[_0x6100('0x78')](_0x10b780)));});}}else{return _0x3f3985(msgResponse(_0x6100('0x1cf'),_0x6100('0x9a'),'check\x20failure'));}});};};Dialer[_0x6100('0x8b')]['startMethodPredictive']=function(_0x26e70e){var _0x522ec4=this;return function(){var _0x4bffae=0x0;var _0x40b6f4=Math[_0x6100('0x1b7')](_0x26e70e[_0x6100('0x1db')]*0x3e8);if(_0x40b6f4>0x0){_0x40b6f4=_0x40b6f4<0x64?0x64:_0x40b6f4;loggerPredictive['info'](_0x26e70e[_0x6100('0x46')],_0x6100('0x1dc'),_0x40b6f4,'milliseconds');_0x26e70e[_0x6100('0x65')]=setInterval(function(){_0x522ec4[_0x6100('0x65')](_0x26e70e);loggerPredictiveCalls[_0x6100('0x49')](_0x6100('0x1dd'),_0x4bffae+=0x1);},_0x40b6f4);}else{loggerPredictive[_0x6100('0x49')](_0x26e70e[_0x6100('0x46')],_0x6100('0x1de'));}};};Dialer[_0x6100('0x8b')][_0x6100('0x1df')]=function(_0x5a6748,_0x5cc4fd){var _0x426b86=this;return function(_0x2d4db7){if(_['isEmpty'](_0x2d4db7)){if(_[_0x6100('0xf2')](_0x5cc4fd[_0x6100('0x151')])||!_0x5cc4fd[_0x6100('0x1e0')]){if(_0x5a6748[_0x6100('0xb3')]==='booked'){_0x5a6748[_0x6100('0x76')]=_[_0x6100('0x56')](_0x5a6748[_0x6100('0x76')])?!![]:_0x5a6748[_0x6100('0x76')];var _0xc126f2=uuid['v4']();_0x426b86[_0x6100('0x27')][_0xc126f2]=new Action(_0x5a6748,_0x5cc4fd,_0xc126f2);loggerBooked['info'](_0x6100('0x1e1'),_0xc126f2,_0x6100('0x1e2'),JSON[_0x6100('0x78')](_0x5a6748[_0x6100('0x76')]),_0x6100('0x1e3'),_0x5a6748[_0x6100('0x46')]);if(_0x5a6748[_0x6100('0x76')]){_0x5a6748[_0x6100('0x76')]=![];_0x426b86['queueBooked'][_0x426b86[_0x6100('0x27')][_0xc126f2][_0x6100('0xc0')]]=[];ami[_0x6100('0x147')]({'actionid':_0xc126f2,'action':_0x6100('0x1e4'),'queue':_0x5a6748[_0x6100('0x46')]})['catch'](function(){_0x426b86['updateOriginated'](_0x5a6748);hopperUtils[_0x6100('0xd9')]({'active':![],'ContactId':_0x426b86[_0x6100('0x27')][_0xc126f2][_0x6100('0xe9')],'ListId':_0x426b86[_0x6100('0x27')][_0xc126f2][_0x6100('0xdb')],'VoiceQueueId':_0x426b86[_0x6100('0x27')][_0xc126f2][_0x6100('0xdc')]||undefined,'CampaignId':_0x426b86['actions'][_0xc126f2]['CampaignId']||undefined})['catch'](loggerCatch(_0x6100('0x1e5')));delete _0x426b86[_0x6100('0x27')][_0xc126f2];});}else{loggerBooked[_0x6100('0x49')](_0x6100('0x1e6'),JSON[_0x6100('0x78')](_0x5a6748[_0x6100('0x76')]),'Queue:\x20',_0x5a6748[_0x6100('0x46')]);_0x426b86[_0x6100('0xbf')](_0x5a6748);hopperUtils[_0x6100('0xd9')]({'active':![],'ContactId':_0x426b86[_0x6100('0x27')][_0xc126f2][_0x6100('0xe9')],'ListId':_0x426b86[_0x6100('0x27')][_0xc126f2][_0x6100('0xdb')],'VoiceQueueId':_0x426b86['actions'][_0xc126f2][_0x6100('0xdc')]||undefined,'CampaignId':_0x426b86[_0x6100('0x27')][_0xc126f2][_0x6100('0xea')]||undefined})[_0x6100('0xac')](loggerCatch(_0x6100('0x1e5')));delete _0x426b86[_0x6100('0x27')][_0xc126f2];}}else{return _0x426b86[_0x6100('0x158')](_0x5a6748,_0x5cc4fd);}}else{if(utils[_0x6100('0xcd')](undefined,_0x5cc4fd['scheduledat'])<_0x5a6748[_0x6100('0x1e7')]*0x3c){if(_0x5cc4fd[_0x6100('0x142')]&&!_0x5cc4fd[_0x6100('0x142')][_0x6100('0x1e8')]){_0x426b86['preview'][_0x6100('0xf5')](_0x5cc4fd['id'])[_0x6100('0x1e')](function(){_0x426b86[_0x6100('0xbf')](_0x5a6748);});}else{hopperUtils[_0x6100('0x1e9')]({'active':![]},_0x5cc4fd['id'],0x1)['finally'](function(){_0x426b86[_0x6100('0xbf')](_0x5a6748);});}}else{_0x5a6748[_0x6100('0x1ea')]+=0x1;_0x426b86['updateOriginated'](_0x5a6748);if(_0x5a6748[_0x6100('0x1eb')]){hopperUtils[_0x6100('0xd9')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x5cc4fd[_0x6100('0xe9')],'ListId':_0x5cc4fd['ListId'],'VoiceQueueId':_0x5cc4fd[_0x6100('0xdc')]||undefined,'CampaignId':_0x5cc4fd[_0x6100('0xea')]||undefined})[_0x6100('0xac')](loggerCatch(_0x6100('0x1ec')));hopperUtils[_0x6100('0xc8')](createObjHistory(_0x5a6748,_0x5cc4fd,utils['CAMPAIGN_STATUS']['QUEUE_RECALL'],0x17,_0x6100('0x1ed')))['catch'](loggerCatch(_0x6100('0x1ee')));}else{_0x426b86[_0x6100('0x110')](createObjHistory(_0x5a6748,_0x5cc4fd,utils[_0x6100('0x6d')][_0x6100('0x1ef')],0x16,_0x6100('0x1f0')),_0x6100('0x1f1'),_0x6100('0x1f2'));}}}}else{_0x5a6748[_0x6100('0x1f3')]+=0x1;_0x426b86['saveInDb'](createObjHistory(_0x5a6748,_0x5cc4fd,utils[_0x6100('0x6d')][_0x6100('0x1f4')],0xd,_0x6100('0x1f5')),_0x6100('0x1f6'),'[Originate][MoveBlacklist]');throw _0x6100('0x1f7');}};};Dialer[_0x6100('0x8b')][_0x6100('0x1f8')]=function(_0xa28398){var _0x5e4086=this;var _0x3016c3=_0xa28398['limitCalls']-_0xa28398['originated'];emitCampaignSummary(_0xa28398);if(_0x3016c3>0x0&&_0xa28398[_0x6100('0x6a')]==0x0){if(_0x3016c3>this[_0x6100('0x25')]){_0x3016c3=this[_0x6100('0x25')];}_0xa28398['temp']=0x1;hopperUtils[_0x6100('0x1f9')](_0xa28398,_0x3016c3)[_0x6100('0x41')](function(_0x3e0bbd){_0xa28398[_0x6100('0x6a')]=0x0;if(_0x3e0bbd){if(!utils['checkContactEmpty'](_0x3e0bbd)){_0xa28398['message']=utils['CAMPAIGN_STATUS'][_0x6100('0x71')];logger[_0x6100('0x49')](_0x6100('0x1fa')+_0xa28398[_0x6100('0x46')]);}else{_0xa28398[_0x6100('0x14b')]+=_0x3e0bbd['length'];_0xa28398['message']=utils[_0x6100('0x6d')]['RUNNING'];for(var _0x5611c0=0x0;_0x5611c0<_0x3e0bbd['length'];_0x5611c0+=0x1){_0xa28398[_0x6100('0x1fb')]+=0x1;if(_[_0x6100('0xf2')](_0x3e0bbd[_0x5611c0])||_['isNil'](_0x3e0bbd[_0x5611c0][_0x6100('0x16e')])||_[_0x6100('0xf2')](_0x3e0bbd[_0x5611c0]['phone'])){_0x5e4086[_0x6100('0x14f')](_0x6100('0x1fc'),_0xa28398,_0x3e0bbd[_0x5611c0]);}else{hopperUtils[_0x6100('0x1fd')](_[_0x6100('0x79')](_0x3e0bbd[_0x5611c0],[_0x6100('0xea'),_0x6100('0x15c')]))[_0x6100('0x41')](_0x5e4086[_0x6100('0x1df')](_0xa28398,_0x3e0bbd[_0x5611c0]))[_0x6100('0xac')](_0x5e4086[_0x6100('0x14e')](_0x6100('0x1fe'),_0xa28398));}}}}})[_0x6100('0xac')](loggerGetContactDialer(_0x6100('0x1ff'),_0xa28398,_0x3016c3));}};Dialer[_0x6100('0x8b')][_0x6100('0xb5')]=function(_0x1c2dd8,_0x35d9a1){var _0x48893f=this;var _0x57ccb7=[];if(_0x35d9a1<0x1||_0x1c2dd8[_0x6100('0xb3')]==='booked'){_0x35d9a1=0x1;}var _0x29bdb2=Math[_0x6100('0x1b7')](_0x1c2dd8[_0x6100('0x133')]*_0x35d9a1)-_0x1c2dd8[_0x6100('0x14b')];if(_0x1c2dd8['dialLimitQueue']>0x0){var _0x365f3a=_0x1c2dd8[_0x6100('0x200')]-_0x1c2dd8[_0x6100('0x14b')]-_0x1c2dd8[_0x6100('0x134')]-_0x1c2dd8[_0x6100('0x135')];if(_0x29bdb2>_0x365f3a){_0x29bdb2=_0x365f3a;}}if(_0x29bdb2>0x0&&_0x1c2dd8[_0x6100('0x6a')]==0x0){if(_0x1c2dd8['dialMethod']===_0x6100('0x8')){_0x29bdb2=0x1;}if(_0x29bdb2>this[_0x6100('0x25')]){_0x29bdb2=this[_0x6100('0x25')];}for(var _0x101e2e in this[_0x6100('0x23')]){if(typeof this['agents'][_0x101e2e]!==_0x6100('0x14c')){if(this[_0x6100('0x23')][_0x101e2e]['state']===_0x6100('0x201')&&this[_0x6100('0x23')][_0x101e2e][_0x6100('0x8f')]==='reachable'){_0x57ccb7[_0x6100('0xa0')](this[_0x6100('0x23')][_0x101e2e]['id']);}}}_0x1c2dd8[_0x6100('0x6a')]=0x1;hopperUtils[_0x6100('0x202')](_0x1c2dd8,_0x57ccb7,_0x29bdb2)[_0x6100('0x41')](function(_0x3dd2ca){_0x1c2dd8[_0x6100('0x6a')]=0x0;if(_0x3dd2ca){if(!utils[_0x6100('0x203')](_0x3dd2ca)){hopperUtils['countReScheduled'](_0x1c2dd8)[_0x6100('0x41')](sendMessageReschedule(_0x1c2dd8))['catch'](loggerCatch(_0x6100('0x204')));}else{_0x1c2dd8[_0x6100('0x14b')]+=_0x3dd2ca[_0x6100('0x9f')];_0x1c2dd8[_0x6100('0x70')]=_0x1c2dd8[_0x6100('0xb3')]===_0x6100('0x8')?utils[_0x6100('0x6d')]['ACTIVE']:utils[_0x6100('0x6d')][_0x6100('0x205')];for(var _0x3d318d=0x0;_0x3d318d<_0x3dd2ca[_0x6100('0x9f')];_0x3d318d+=0x1){if(_[_0x6100('0xf2')](_0x3dd2ca[_0x3d318d])||_[_0x6100('0xf2')](_0x3dd2ca[_0x3d318d][_0x6100('0x16e')])||_[_0x6100('0xf2')](_0x3dd2ca[_0x3d318d]['phone'])){_0x48893f[_0x6100('0x14f')](_0x6100('0x1fc'),_0x1c2dd8,_0x3dd2ca[_0x3d318d]);}else{hopperUtils[_0x6100('0x206')](_[_0x6100('0x79')](_0x3dd2ca[_0x3d318d],['VoiceQueueId',_0x6100('0x15c')]))[_0x6100('0x41')](_0x48893f[_0x6100('0x1df')](_0x1c2dd8,_0x3dd2ca[_0x3d318d]))[_0x6100('0xac')](_0x48893f[_0x6100('0x14e')](_0x6100('0x1fc'),_0x1c2dd8));}}}}})[_0x6100('0xac')](loggerGetContactDialer(_0x6100('0x207'),_0x1c2dd8,_0x29bdb2));}};Dialer['prototype'][_0x6100('0x65')]=function(_0x1df084){if(_0x1df084[_0x6100('0x200')]>0x0){var _0x48504f=_0x1df084['dialLimitQueue']-_0x1df084[_0x6100('0x14b')]-_0x1df084['talking'];if(_0x48504f>0x0&&_0x1df084[_0x6100('0x6a')]==0x0){this[_0x6100('0x208')](_0x1df084);}else{loggerPredictiveCalls[_0x6100('0x49')]('[handlePredictive][limitChannel]');}}else{this[_0x6100('0x208')](_0x1df084);}};Dialer[_0x6100('0x8b')]['tryOriginatePredictive']=function(_0x20d638){var _0x325bb0=this;var _0x77d953=[];_0x20d638[_0x6100('0x14b')]+=0x1;for(var _0x23f163 in this[_0x6100('0x23')]){if(typeof this[_0x6100('0x23')][_0x23f163]!=='undefined'){if(this[_0x6100('0x23')][_0x23f163][_0x6100('0x73')]===_0x6100('0x201')&&this[_0x6100('0x23')][_0x23f163][_0x6100('0x8f')]==='reachable'){_0x77d953['push'](this[_0x6100('0x23')][_0x23f163]['id']);}}}_0x20d638['temp']=0x1;return this[_0x6100('0x202')](_0x20d638['id'],_0x77d953,0x1,_0x20d638[_0x6100('0x209')],_0x20d638)[_0x6100('0x41')](function(_0x2992ad){_0x20d638[_0x6100('0x6a')]=0x1;if(_0x2992ad){if(!utils[_0x6100('0x203')](_0x2992ad)){utils['checkContactLowerLimitOriginate'](_0x20d638,0x1,0x0);return hopperUtils[_0x6100('0x20a')](_0x20d638)['then'](sendMessageReschedule(_0x20d638))[_0x6100('0xac')](loggerCatch(_0x6100('0x204')));}else{_0x20d638[_0x6100('0x70')]=utils[_0x6100('0x6d')][_0x6100('0x205')];if(_[_0x6100('0xf2')](_0x2992ad[0x0])||_[_0x6100('0xf2')](_0x2992ad[0x0][_0x6100('0x16e')])||_[_0x6100('0xf2')](_0x2992ad[0x0][_0x6100('0x15c')])){_0x325bb0[_0x6100('0x14f')](_0x6100('0x1fc'),_0x20d638,_0x2992ad[0x0]);}else{return hopperUtils[_0x6100('0x206')](_[_0x6100('0x79')](_0x2992ad[0x0],[_0x6100('0xdc'),_0x6100('0x15c')]))[_0x6100('0x41')](_0x325bb0[_0x6100('0x1df')](_0x20d638,_0x2992ad[0x0]))['catch'](_0x325bb0[_0x6100('0x14e')](_0x6100('0x20b'),_0x20d638));}}}})[_0x6100('0xac')](loggerGetContactDialer(_0x6100('0x20c'),_0x20d638,0x1));};Dialer[_0x6100('0x8b')][_0x6100('0x1d8')]=function(_0x4c3d14,_0xd059e4,_0x40fa43,_0x3656a8,_0x10efe1,_0x1c5315){loggerPredictive[_0x6100('0x49')](_0x6100('0x20d'));loggerPredictive[_0x6100('0x49')](_0x6100('0x20e'),_0x4c3d14);loggerPredictive['info'](_0x6100('0x20f'),_0xd059e4);loggerPredictive['info'](_0x6100('0x210'),_0x40fa43);loggerPredictive[_0x6100('0x49')](_0x6100('0x211'),_0x3656a8);loggerPredictive[_0x6100('0x49')]('Amax:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x10efe1);loggerPredictive[_0x6100('0x49')](_0x6100('0x55'));return new Promise(function(_0x31b211,_0xa1937){if(_0x4c3d14<=0x0||isNaN(_0x4c3d14)){return _0xa1937(msgResponse('[abandonmentRate]',_0x6100('0x8a'),_0x6100('0x212')+_0x4c3d14));}if(_0x40fa43<=0x0||isNaN(_0x40fa43)){return _0xa1937(msgResponse(_0x6100('0x213'),_0x6100('0x8a'),_0x6100('0x214')+_0x40fa43));}if(_0x3656a8<=0x0||isNaN(_0x3656a8)){return _0xa1937(msgResponse(_0x6100('0x213'),_0x6100('0x8a'),_0x6100('0x215')+_0x3656a8));}if(_0xd059e4<=0x0||isNaN(_0xd059e4)){return _0xa1937(msgResponse(_0x6100('0x213'),_0x6100('0x8a'),'interval\x20=\x20'+_0xd059e4));}if(_0x10efe1<=0x0||isNaN(_0x10efe1)){return _0xa1937(msgResponse(_0x6100('0x213'),_0x6100('0x8a'),_0x6100('0x216')+_0x10efe1));}_0x1c5315=_0x1c5315||0x0;var _0x102401=0x1/_0x40fa43;var _0x5219b0=0x0;var _0xd7cfab=0x0;var _0x42f6b1=0x0;var _0x51a0cb=0x0;for(var _0x571500=0x0;_0x42f6b1<_0x10efe1;_0x571500+=0x1){_0xd7cfab=_0x571500/_0xd059e4;_0x5219b0=(_0x3656a8*_0xd7cfab+_0x1c5315)/_0x102401;_0x42f6b1=utils[_0x6100('0x217')](_0x5219b0,_0x4c3d14);_0x51a0cb=_0x5219b0/_0x4c3d14*(0x1-utils[_0x6100('0x217')](_0x5219b0,_0x4c3d14));}return _0x31b211({'erlangCalls':_0x571500,'erlangCallToSecond':_0xd059e4/_0x571500,'erlangAbandonmentRate':_0x42f6b1,'erlangBusyFactor':_0x51a0cb});});};Dialer[_0x6100('0x8b')]['busyFactor']=function(_0x23553f,_0x8dc1ec,_0x3d569c,_0x4270a8,_0xd9db22,_0x2d573e){loggerPredictive['info'](_0x6100('0x218'));loggerPredictive[_0x6100('0x49')](_0x6100('0x20e'),_0x23553f);loggerPredictive[_0x6100('0x49')](_0x6100('0x20f'),_0x8dc1ec);loggerPredictive[_0x6100('0x49')](_0x6100('0x210'),_0x3d569c);loggerPredictive[_0x6100('0x49')]('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x4270a8);loggerPredictive[_0x6100('0x49')](_0x6100('0x219'),_0xd9db22);loggerPredictive[_0x6100('0x49')](_0x6100('0x55'));return new Promise(function(_0x3f69d4,_0x6d818f){if(_0x23553f<=0x0||isNaN(_0x23553f)){return _0x6d818f(msgResponse(_0x6100('0x21a'),_0x6100('0x8a'),'m\x20=\x20'+_0x23553f));}if(_0x3d569c<=0x0||isNaN(_0x3d569c)){return _0x6d818f(msgResponse('[busyFactor]',_0x6100('0x8a'),_0x6100('0x214')+_0x3d569c));}if(_0x4270a8<=0x0||isNaN(_0x4270a8)){return _0x6d818f(msgResponse(_0x6100('0x21a'),_0x6100('0x8a'),_0x6100('0x215')+_0x4270a8));}if(_0x8dc1ec<=0x0||isNaN(_0x8dc1ec)){return _0x6d818f(msgResponse(_0x6100('0x21a'),_0x6100('0x8a'),_0x6100('0x21b')+_0x8dc1ec));}if(_0xd9db22<=0x0||isNaN(_0xd9db22)){return _0x6d818f(msgResponse(_0x6100('0x21a'),_0x6100('0x8a'),_0x6100('0x21c')+_0xd9db22));}_0x2d573e=_0x2d573e||0x0;var _0x3a105=0x1/_0x3d569c;var _0x5f214a=0x0;var _0x336d9=0x0;var _0x4ded61=0x0;var _0x2db5f0=0x0;for(var _0x2fc242=0x0;_0x2db5f0<_0xd9db22;_0x2fc242+=0x1){_0x336d9=_0x2fc242/_0x8dc1ec;_0x5f214a=(_0x4270a8*_0x336d9+_0x2d573e)/_0x3a105;_0x4ded61=utils['erlangb'](_0x5f214a,_0x23553f);_0x2db5f0=_0x5f214a/_0x23553f*(0x1-utils[_0x6100('0x217')](_0x5f214a,_0x23553f));}return _0x3f69d4({'erlangCalls':_0x2fc242,'erlangCallToSecond':_0x8dc1ec/_0x2fc242,'erlangAbandonmentRate':_0x4ded61,'erlangBusyFactor':_0x2db5f0});});};module['exports']=Dialer;