Built motion from commit c738b9ac.|2.6.25
[motion2.git] / server / services / ami / dialer / index.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 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mi['on'](_0x95bf('0x35'),this[_0x95bf('0x36')]['bind'](this));ami['on']('queuestatuscomplete',this[_0x95bf('0x37')][_0x95bf('0x2c')](this));this[_0x95bf('0x38')]();this[_0x95bf('0x39')]();RpcSetting[_0x95bf('0x3a')]()[_0x95bf('0x3b')](function(_0x5f17a4){previewRecallmeReminderInterval=_0x5f17a4[_0x95bf('0x3c')];});}function isNotNull(_0x177e1c){return _0x177e1c!==null&&!_[_0x95bf('0x3d')](_0x177e1c);}function msgResponse(_0x1e39ba,_0x53b1c6,_0x3fc53b){return{'action':_0x1e39ba,'response':_0x53b1c6,'message':_0x3fc53b,'stack':_0x3fc53b};}function emit(_0x281fa7,_0x4725f5,_0x4ba3e7){io['to'](_0x281fa7)[_0x95bf('0x3e')](_0x4725f5,_0x4ba3e7);}function emitOutboundVoiceQueueSummary(_0xde9f44){if(_0xde9f44['type']===_0x95bf('0x3f')){logger[_0x95bf('0x40')]('[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:',util['inspect'](_0xde9f44,{'showHidden':![],'depth':null}));emit(util[_0x95bf('0x41')]('voice:queue:%s',_0xde9f44[_0x95bf('0x42')]),_0x95bf('0x43'),_0xde9f44);}}function checkGetDataPredictive(_0xe980fe){if(isNotNull(_0xe980fe)&&!_[_0x95bf('0x44')](_0xe980fe)){loggerPredictive[_0x95bf('0x45')](_0x95bf('0x46'));loggerPredictive['info'](_0x95bf('0x47'),_0xe980fe['predictiveIntervalTotalCalls']);loggerPredictive[_0x95bf('0x45')](_0x95bf('0x48'),_0xe980fe[_0x95bf('0x49')]);loggerPredictive[_0x95bf('0x45')](_0x95bf('0x4a'),_0xe980fe['predictiveIntervalDroppedCallsTimeout']);loggerPredictive['info'](_0x95bf('0x4b'),_0xe980fe['predictiveIntervalDroppedCallsCallersExit']);loggerPredictive[_0x95bf('0x45')]('AVG\x20Hold\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xe980fe['predictiveIntervalAvgHoldtime']);loggerPredictive[_0x95bf('0x45')](_0x95bf('0x4c'),_0xe980fe[_0x95bf('0x4d')]);loggerPredictive[_0x95bf('0x45')]('---------------------------');if(_0xe980fe[_0x95bf('0x4e')]>0x0){if(!_[_0x95bf('0x3d')](_0xe980fe[_0x95bf('0x4d')])&&_0xe980fe[_0x95bf('0x4d')]>0x0){return!![];}loggerPredictive[_0x95bf('0x45')](_0x95bf('0x4f'));if(!_['isUndefined'](_0xe980fe['predictiveIntervalAvgHoldtime'])&&_0xe980fe['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive[_0x95bf('0x45')]('Avg\x20Hold\x20Time\x20is\x20not\x20enough\x20for\x20predictive');}else{loggerPredictive[_0x95bf('0x45')](_0x95bf('0x50'));}}else{loggerPredictive[_0x95bf('0x45')](_0x95bf('0x51'));}return![];}function mergeDataErlangB(_0x50f168){return function(_0x55378a){loggerPredictive[_0x95bf('0x45')](_0x95bf('0x52'));loggerPredictive[_0x95bf('0x45')](_0x95bf('0x53'),_0x55378a[_0x95bf('0x54')]);loggerPredictive[_0x95bf('0x45')]('One\x20call\x20every:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x55378a[_0x95bf('0x55')]);loggerPredictive['info'](_0x95bf('0x56'),_0x55378a[_0x95bf('0x57')]);loggerPredictive[_0x95bf('0x45')]('Agent\x20Busy\x20Factor:\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x55378a[_0x95bf('0x58')]);loggerPredictive[_0x95bf('0x45')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x55378a[_0x95bf('0x57')]);loggerPredictive[_0x95bf('0x45')](_0x95bf('0x59'));_[_0x95bf('0x5a')](_0x50f168,_0x55378a);};}function ifInterval(_0x5e3bf3,_0x3b3ca8){if(_[_0x95bf('0x3d')](_0x3b3ca8)){return![];}return utils[_0x95bf('0x5b')](undefined,_0x3b3ca8)<_0x5e3bf3*0x3c;}function clearPredictiveAttributes(_0x3cba3e){if(_0x3cba3e[_0x95bf('0x27')]){_0x3cba3e[_0x95bf('0x27')]=undefined;loggerPredictive['debug'](_0x3cba3e['name'],_0x95bf('0x5c'));}if(_0x3cba3e['startPredictive']){_0x3cba3e[_0x95bf('0x26')]=undefined;loggerPredictive[_0x95bf('0x40')](_0x3cba3e[_0x95bf('0x42')],'startPredictive\x20value\x20cleared');}if(_0x3cba3e[_0x95bf('0x5d')]){clearInterval(_0x3cba3e[_0x95bf('0x5d')]);_0x3cba3e[_0x95bf('0x5d')]=undefined;loggerPredictive[_0x95bf('0x40')](_0x3cba3e['name'],_0x95bf('0x5e'));}}function loggerCatchPredictive(_0x1ede8b,_0x33fea2){return function(_0x41d87d){loggerPredictive[_0x95bf('0x5f')](_0x33fea2[_0x95bf('0x42')],_0x1ede8b);loggerPredictive[_0x95bf('0x5f')](_0x41d87d[_0x95bf('0x60')]);clearPredictiveAttributes(_0x33fea2);};}function loggerCatch(_0x1cd241){return function(_0x11afa9){logger['error'](_0x1cd241,util[_0x95bf('0x61')](_0x11afa9,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x5e1216,_0xf39398,_0x8ac7de){return function(_0x4c3d32){utils[_0x95bf('0x62')](_0xf39398,_0x8ac7de,0x0);_0xf39398[_0x95bf('0x63')]=0x0;logger[_0x95bf('0x5f')](_0x5e1216,util['inspect'](_0x4c3d32,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x4dcbf2){return function(_0x1658bc){if(isNotNull(_0x1658bc)&&isNotNull(_0x1658bc[0x0])){if(_0x1658bc[0x0]['contactsRescheduled']>0x0){_0x4dcbf2[_0x95bf('0x64')]=utils[_0x95bf('0x65')][_0x95bf('0x66')];logger[_0x95bf('0x45')](_0x95bf('0x67')+_0x4dcbf2[_0x95bf('0x42')],_0x1658bc[0x0][_0x95bf('0x68')],_0x95bf('0x69'));}else{_0x4dcbf2[_0x95bf('0x64')]=utils[_0x95bf('0x65')][_0x95bf('0x6a')];logger['info'](_0x95bf('0x6b')+_0x4dcbf2[_0x95bf('0x42')]);}}};}function createObjHistory(_0x5dd835,_0x3ff20a,_0x2c39c6,_0x397d2b,_0x1de8b3){_0x5dd835[_0x95bf('0x64')]=_0x2c39c6;var _0x4cd0e1=new Action(_0x5dd835,_0x3ff20a);var _0x12b568=new History(_0x4cd0e1);_0x12b568['state']=_0x397d2b;_0x12b568[_0x95bf('0x6c')]=_0x1de8b3;_0x12b568[_0x95bf('0x6d')]=_0x4cd0e1[_0x95bf('0x6e')];return _0x12b568;}function unlockQueueStatus(_0x2ecda8,_0x5af178){setTimeout(function(){if(_['isUndefined'](_0x2ecda8['queueStatusComplete'])){loggerBooked[_0x95bf('0x5f')](_0x95bf('0x6f'),_0x5af178);}_0x2ecda8[_0x95bf('0x70')]=!![];loggerBooked[_0x95bf('0x45')](_0x95bf('0x71'),_0x5af178,JSON[_0x95bf('0x72')](_['pick'](_0x2ecda8,['name',_0x95bf('0x70')])));},0x1f3);}function checkInterval(_0x27ae5a){return function(){if(!isNotNull(_0x27ae5a[_0x95bf('0x73')])){_0x27ae5a[_0x95bf('0x64')]=utils[_0x95bf('0x65')][_0x95bf('0x74')];throw _0x27ae5a[_0x95bf('0x42')]+_0x95bf('0x75');}if(!isNotNull(_0x27ae5a[_0x95bf('0x73')]['Intervals'])){_0x27ae5a[_0x95bf('0x64')]=utils[_0x95bf('0x65')][_0x95bf('0x74')];throw _0x27ae5a[_0x95bf('0x42')]+_0x95bf('0x75');}if(!isNotNull(_[_0x95bf('0x44')](_0x27ae5a['Interval']['Intervals']))){_0x27ae5a[_0x95bf('0x64')]=utils[_0x95bf('0x65')][_0x95bf('0x74')];throw _0x27ae5a[_0x95bf('0x42')]+_0x95bf('0x75');}};}function checkIsIVRCampaignActive(_0x1dc4ac){return function(){if(!utils[_0x95bf('0x76')](_0x1dc4ac)){_0x1dc4ac[_0x95bf('0x64')]=utils['CAMPAIGN_STATUS'][_0x95bf('0x77')];throw _0x1dc4ac[_0x95bf('0x42')]+'\x20NOT\x20Active';}};}function emitCampaignSummary(_0x5b5aef){if(utils[_0x95bf('0x78')](_0x5b5aef)){emit(util[_0x95bf('0x41')]('campaign:ivr:%s',_0x5b5aef[_0x95bf('0x42')]),_0x95bf('0x79'),_0x5b5aef);}}function loggerCatchQueueSummary(_0x266c0f,_0xac83bf){return function(_0x5bec50){clearPredictiveAttributes(_0xac83bf);emitCampaignSummary(_0xac83bf);loggerSyncQueueSummary['debug'](_0x266c0f,util['inspect'](_0x5bec50,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x35dc9e){if(_0x35dc9e[_0x95bf('0x7a')]){if(_0x35dc9e['originated']===0x0){_0x35dc9e[_0x95bf('0x7a')]=![];_0x35dc9e[_0x95bf('0x64')]=utils[_0x95bf('0x65')][_0x95bf('0x77')];loggerSyncQueueSummary[_0x95bf('0x40')](_0x95bf('0x7b'),_0x35dc9e[_0x95bf('0x42')],_0x95bf('0x7c'));}else{_0x35dc9e[_0x95bf('0x64')]=utils[_0x95bf('0x65')][_0x95bf('0x7d')];loggerSyncQueueSummary['debug']('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x35dc9e[_0x95bf('0x42')],_0x95bf('0x7e'));}emitCampaignSummary(_0x35dc9e);}}function myreject(_0x3e5cb7){return function(_0x523f10){return _0x3e5cb7(msgResponse(_0x95bf('0x7f'),_0x95bf('0x80'),JSON[_0x95bf('0x72')](_0x523f10)));};}Dialer[_0x95bf('0x81')]['isTrunkReachable']=function(_0x13b7bd){return!_[_0x95bf('0x3d')](_0x13b7bd)&&_0x13b7bd&&!_['isUndefined'](_0x13b7bd['name'])&&!_['isUndefined'](_0x13b7bd[_0x95bf('0x82')])&&_0x13b7bd[_0x95bf('0x82')]&&(this[_0x95bf('0x20')][util[_0x95bf('0x41')](_0x95bf('0x83'),_0x13b7bd[_0x95bf('0x42')])]['status']==='reachable'||this[_0x95bf('0x20')][util[_0x95bf('0x41')]('SIP/%s',_0x13b7bd[_0x95bf('0x42')])][_0x95bf('0x84')]==='unmonitored');};Dialer[_0x95bf('0x81')][_0x95bf('0x85')]=function(_0x359d59){var _0x1d8e55=this;return function(){if(!_0x1d8e55[_0x95bf('0x86')](_0x359d59[_0x95bf('0x87')])){if(!_0x1d8e55[_0x95bf('0x86')](_0x359d59[_0x95bf('0x88')])){_0x359d59[_0x95bf('0x64')]=utils[_0x95bf('0x65')]['TRUNK_NOT_REACHABLE'];throw _0x359d59[_0x95bf('0x42')]+'\x20trunk\x20is\x20not\x20reachable';}}};};Dialer[_0x95bf('0x81')]['checkIfTime']=function(_0x43a139,_0xda3da3,_0x423c1f,_0x55f87e){var _0x859a7a=this;return function(){var _0x20087b=!![];return _0x859a7a['ifTimeIvr'](_0x43a139,_0xda3da3,_0x423c1f,_0x55f87e,_0x20087b);};};Dialer[_0x95bf('0x81')][_0x95bf('0x89')]=function(_0x242b85,_0xd2611a,_0x21eb72,_0x527fb6){var _0x232bb0=this;return function(){var _0x5bab73=![];return _0x232bb0[_0x95bf('0x8a')](_0x242b85[_0x95bf('0x8b')],_0xd2611a,_0x21eb72,_0x527fb6,_0x5bab73);};};Dialer[_0x95bf('0x81')][_0x95bf('0x8a')]=function(_0x3f9c26,_0x34f645,_0x2e225a,_0x56641b,_0x2789d8){var _0x4a187b=[];return new Promise(function(_0x1bd7aa,_0x321b30){if(!isNotNull(_0x3f9c26)){_0x56641b['message']=utils['CAMPAIGN_STATUS']['NULL_INTERVAL'];return _0x321b30(msgResponse(_0x95bf('0x8c'),_0x95bf('0x8d'),_0x2e225a+_0x95bf('0x8e')));}if(_[_0x95bf('0x44')](_0x3f9c26)){_0x56641b[_0x95bf('0x64')]=utils[_0x95bf('0x65')][_0x95bf('0x8f')];return _0x321b30(msgResponse(_0x95bf('0x8c'),_0x95bf('0x8d'),_0x2e225a+'\x20Intervals\x20is\x20empty\x20'));}if(_0x34f645&&_[_0x95bf('0x3d')](config[_0x95bf('0x90')][_0x34f645])){_0x56641b['message']=utils[_0x95bf('0x65')][_0x95bf('0x91')];return _0x321b30(msgResponse('ifTime','Failure',_0x2e225a+_0x95bf('0x92')+_0x34f645));}if(_[_0x95bf('0x93')](_0x3f9c26)){for(var _0x2c2183=0x0;_0x2c2183<_0x3f9c26[_0x95bf('0x94')];_0x2c2183+=0x1){_0x4a187b['push'](ami[_0x95bf('0x95')]({'action':'command','command':util[_0x95bf('0x41')]('iftime\x20%s,%s',_0x3f9c26[_0x2c2183]['interval'],!_[_0x95bf('0x3d')](config[_0x95bf('0x90')][_0x34f645])?_0x34f645:'')})[_0x95bf('0x3b')](function(_0x2a95e7){return _0x2a95e7[_0x95bf('0x96')]['indexOf'](_0x95bf('0x97'))>=0x0;})['catch'](myreject(_0x321b30)));}}else{_0x4a187b[_0x95bf('0x98')](ami[_0x95bf('0x95')]({'action':_0x95bf('0x99'),'command':util[_0x95bf('0x41')](_0x95bf('0x9a'),_0x3f9c26,!_[_0x95bf('0x3d')](config[_0x95bf('0x90')][_0x34f645])?_0x34f645:'')})[_0x95bf('0x3b')](function(_0x53a5b1){return _0x53a5b1[_0x95bf('0x96')][_0x95bf('0x9b')]('true')>=0x0;})['catch'](myreject(_0x321b30)));}Promise[_0x95bf('0x9c')](_0x4a187b)[_0x95bf('0x3b')](function(_0x13a2c8){var _0x2337fc=_[_0x95bf('0x9d')](_0x13a2c8);if(_0x2337fc){return _0x1bd7aa(_0x2337fc);}else{_0x56641b[_0x95bf('0x64')]=_0x2789d8?utils[_0x95bf('0x65')][_0x95bf('0x9e')]:utils[_0x95bf('0x65')][_0x95bf('0x9f')];return _0x321b30(msgResponse(_0x95bf('0xa0'),_0x95bf('0x8d'),_0x95bf('0xa1')+_0x2789d8+'\x20'+_0x2e225a+_0x95bf('0xa2')+util['inspect'](_0x3f9c26,{'showHidden':![],'depth':null})+_0x95bf('0xa3')+_0x34f645));}})[_0x95bf('0xa4')](function(_0x375cb8){return _0x321b30(msgResponse('ifTime',_0x95bf('0x8d'),JSON[_0x95bf('0x72')](_0x375cb8)));});});};Dialer[_0x95bf('0x81')][_0x95bf('0x38')]=function(){var _0x5b2602=this;return cmHopper['resetActiveCalls']({'active':![]},{'where':{'active':!![]}})[_0x95bf('0x3b')](function(){setInterval(function(){_0x5b2602[_0x95bf('0xa5')]();},0x3e8);});};Dialer[_0x95bf('0x81')][_0x95bf('0xa5')]=function(){var _0x1f5fcc=this;var _0x3e3440;for(var _0xf6b3db in this[_0x95bf('0x1e')]){if(typeof this[_0x95bf('0x1e')][_0xf6b3db]!==_0x95bf('0xa6')){_0x3e3440=this[_0x95bf('0x1e')][_0xf6b3db];if(utils[_0x95bf('0x78')](_0x3e3440)&&utils[_0x95bf('0x76')](_0x3e3440)){_0x3e3440[_0x95bf('0x7a')]=!![];Promise[_0x95bf('0xa7')]()[_0x95bf('0x3b')](checkIsIVRCampaignActive(_0x3e3440))[_0x95bf('0x3b')](checkInterval(_0x3e3440))[_0x95bf('0x3b')](_0x1f5fcc[_0x95bf('0x85')](_0x3e3440))[_0x95bf('0x3b')](_0x1f5fcc[_0x95bf('0xa8')](_0x3e3440[_0x95bf('0xa9')],_0x3e3440['dialTimezone'],_0x3e3440[_0x95bf('0x42')],_0x3e3440))[_0x95bf('0x3b')](_0x1f5fcc[_0x95bf('0x89')](_0x3e3440[_0x95bf('0x73')],_0x3e3440[_0x95bf('0xaa')],_0x3e3440[_0x95bf('0x42')],_0x3e3440))[_0x95bf('0x3b')](_0x1f5fcc[_0x95bf('0xab')](_0x3e3440))['catch'](loggerCatchQueueSummary(_0x95bf('0xac'),_0x3e3440));}else{notSendMessagesCampaign(_0x3e3440);}}}};Dialer[_0x95bf('0x81')][_0x95bf('0xad')]=function(_0x28a03c){if(_0x28a03c['dialMethod']!=='predictive'){clearPredictiveAttributes(_0x28a03c);}switch(_0x28a03c[_0x95bf('0xae')]){case _0x95bf('0xaf'):this[_0x95bf('0xb0')](_0x28a03c,0x1);break;case _0x95bf('0xb1'):this[_0x95bf('0xb0')](_0x28a03c,_0x28a03c[_0x95bf('0xb2')]);break;case _0x95bf('0x6'):this[_0x95bf('0x6')](_0x28a03c);break;case _0x95bf('0xb3'):this[_0x95bf('0xb0')](_0x28a03c,0x1);break;default:logger[_0x95bf('0x5f')](_0x95bf('0xb4'),_0x28a03c[_0x95bf('0x42')],_0x95bf('0xb5'));}};Dialer[_0x95bf('0x81')][_0x95bf('0x8c')]=function(_0x5bd2f1,_0x1b69ec){var _0x4b50fd=_0x5bd2f1['dialTimezone'];var _0x2a7108=_0x1b69ec?_0x5bd2f1[_0x95bf('0xa9')]:_0x5bd2f1[_0x95bf('0x73')][_0x95bf('0x8b')];logger[_0x95bf('0xb6')](_0x95bf('0xb7'),_0x2a7108,_0x4b50fd,_0x5bd2f1[_0x95bf('0x42')],util[_0x95bf('0x41')](_0x95bf('0xb8'),_0x5bd2f1[_0x95bf('0x42')],_0x5bd2f1['id']));var _0x1b31aa=null;return Interval[_0x95bf('0xb9')](_0x2a7108,_0x4b50fd)[_0x95bf('0x3b')](function(_0x483822){if(_0x483822===!![]){return _0x483822;}else{_0x5bd2f1['message']=_0x1b69ec?utils['CAMPAIGN_STATUS'][_0x95bf('0x9e')]:utils['CAMPAIGN_STATUS']['OVERTIME_INTERVAL'];_0x1b31aa=msgResponse(_0x95bf('0xa0'),_0x95bf('0x8d'),_0x95bf('0xa1')+_0x1b69ec+'\x20'+_0x5bd2f1[_0x95bf('0x42')]+_0x95bf('0xa2')+util[_0x95bf('0x61')](_0x2a7108,{'showHidden':![],'depth':null})+_0x95bf('0xa3')+_0x4b50fd);}if(_0x1b31aa!==null){logger[_0x95bf('0xb6')](_0x95bf('0xba'),_0x1b31aa);_0x1b31aa[_0x95bf('0xbb')]=_0x1b69ec;throw _0x1b31aa;}})[_0x95bf('0xa4')](function(_0x3b6deb){logger['error'](_0x95bf('0xbc'),_0x3b6deb);throw msgResponse(_0x95bf('0x7f'),_0x95bf('0x80'),util[_0x95bf('0x61')](_0x3b6deb,{'showHidden':![],'depth':null}));});};Dialer[_0x95bf('0x81')][_0x95bf('0x2a')]=function(_0x372a30){if(this['voiceQueues'][_0x372a30[_0x95bf('0xbd')]]){if(this[_0x95bf('0x24')][_0x372a30[_0x95bf('0xbe')]]&&this[_0x95bf('0x24')][_0x372a30[_0x95bf('0xbe')]][_0x95bf('0xbf')]!==_0x95bf('0xc0')){this[_0x95bf('0xc1')](this[_0x95bf('0x1d')][_0x372a30['queue']]);this[_0x95bf('0x24')][_0x372a30[_0x95bf('0xbe')]][_0x95bf('0xc2')]=moment()[_0x95bf('0x41')]('YYYY-MM-DD\x20HH:mm:ss');}}};Dialer['prototype'][_0x95bf('0x30')]=function(_0x3fb0d3){var _0xac6511=this[_0x95bf('0x24')][_0x3fb0d3[_0x95bf('0xbe')]];if(this[_0x95bf('0x1d')][_0x3fb0d3[_0x95bf('0xbd')]]){if(_0xac6511&&_0xac6511[_0x95bf('0xbf')]!==_0x95bf('0xc0')){delete this[_0x95bf('0x24')][_0x3fb0d3['uniqueid']];this[_0x95bf('0x1d')][_0x3fb0d3[_0x95bf('0xbd')]][_0x95bf('0xc3')]+=0x1;var _0x18af7f=new AgentComplete(_0xac6511,_0x3fb0d3);if(_0x3fb0d3[_0x95bf('0xc4')]===_0x95bf('0xc5')){_0x18af7f[_0x95bf('0xc6')]=this['voiceQueues'][_0x3fb0d3[_0x95bf('0xbd')]]['dialQueueProject2']&&this['voiceQueues'][_0x3fb0d3['queue']][_0x95bf('0xc7')]?moment()[_0x95bf('0x41')](_0x95bf('0xc8')):undefined;}hopperUtils[_0x95bf('0xc9')](_0x18af7f)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0xca')));hopperUtils[_0x95bf('0xcb')](_0x18af7f)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0xcc')));}}};Dialer[_0x95bf('0x81')][_0x95bf('0xcd')]=function(_0x40aafd){var _0x2fd5b9=this[_0x95bf('0x24')][_0x40aafd[_0x95bf('0xbe')]];var _0x143827=this;var _0x4edbd6=![];var _0x5e534c;var _0x26e535;if(this[_0x95bf('0x1d')][_0x40aafd[_0x95bf('0xbd')]]){if(_0x2fd5b9&&_0x2fd5b9[_0x95bf('0xbf')]!==_0x95bf('0xc0')){delete this['uniqueId'][_0x40aafd[_0x95bf('0xbe')]];this[_0x95bf('0xc1')](this[_0x95bf('0x1d')][_0x40aafd[_0x95bf('0xbd')]]);_0x2fd5b9[_0x95bf('0xce')]=moment()['format'](_0x95bf('0xc8'));var _0x8eb11a=new QueueCallerAbandon(_0x2fd5b9,_0x40aafd);if(utils['getSeconds'](_0x2fd5b9[_0x95bf('0xce')],_0x2fd5b9[_0x95bf('0xcf')])>=_0x2fd5b9[_0x95bf('0xd0')]){this[_0x95bf('0x1d')][_0x40aafd['queue']][_0x95bf('0xd1')]+=0x1;this[_0x95bf('0x1d')][_0x40aafd[_0x95bf('0xbd')]]['outboundDropCallsDayTimeout']+=0x1;this[_0x95bf('0x1d')][_0x40aafd[_0x95bf('0xbd')]][_0x95bf('0xd2')]+=0x1;_0x8eb11a[_0x95bf('0xd3')]=0xa;_0x8eb11a[_0x95bf('0x6c')]='Drop';_0x8eb11a[_0x95bf('0xd4')]=_0x95bf('0xd5');_0x8eb11a[_0x95bf('0xc6')]=this[_0x95bf('0x1d')][_0x40aafd[_0x95bf('0xbd')]][_0x95bf('0xd6')]?moment()[_0x95bf('0x41')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0x8eb11a[_0x95bf('0xd7')]+=0x1;_0x8eb11a['countglobal']+=0x1;_0x5e534c=this[_0x95bf('0x1d')][_0x40aafd['queue']]['dialDropRetryFrequency'];_0x26e535=this[_0x95bf('0x1d')][_0x40aafd['queue']][_0x95bf('0xd8')];hopperUtils[_0x95bf('0xd9')](_0x8eb11a,_0x8eb11a[_0x95bf('0xd3')],_0x2fd5b9[_0x95bf('0xda')])[_0x95bf('0x3b')](function(_0x30baf4){_0x4edbd6=_0x30baf4['additional']==0x1;if(_0x8eb11a['countdropretry']>=_0x143827[_0x95bf('0x1d')][_0x40aafd['queue']][_0x95bf('0xdb')]){_0x143827[_0x95bf('0xdc')](_0x8eb11a,_0x30baf4[_0x95bf('0xdd')]);}else{hopperUtils[_0x95bf('0xde')]({'active':![],'countdropretry':_0x8eb11a['countdropretry'],'scheduledat':moment()[_0x95bf('0xdf')](_0x143827[_0x95bf('0x1d')][_0x40aafd[_0x95bf('0xbd')]][_0x95bf('0xe0')],_0x95bf('0xe1'))[_0x95bf('0x41')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2fd5b9['ContactId'],'ListId':_0x2fd5b9[_0x95bf('0xe2')],'VoiceQueueId':_0x2fd5b9[_0x95bf('0xe3')]||undefined,'CampaignId':_0x2fd5b9['CampaignId']||undefined})[_0x95bf('0xa4')](loggerCatch(_0x95bf('0xe4')));var _0x2ab5ff=new History(_0x8eb11a);_0x2ab5ff['state']=0xa;_0x2ab5ff[_0x95bf('0x6c')]=_0x95bf('0xe5');_0x2ab5ff['starttime']=moment()[_0x95bf('0x41')]('YYYY-MM-DD\x20HH:mm:ss');_0x2ab5ff[_0x95bf('0x6d')]=_0x2ab5ff[_0x95bf('0x6e')];_0x2ab5ff[_0x95bf('0xe6')]=_0x8eb11a['calleridname'];_0x2ab5ff[_0x95bf('0xe7')]=_0x8eb11a[_0x95bf('0xe7')];hopperUtils['createHistory'](_0x2ab5ff)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0xe8')));}})['then'](function(){if(_0x4edbd6)hopperUtils[_0x95bf('0xe9')](_0x8eb11a,_0x5e534c,_0x26e535)[_0x95bf('0x3b')](function(){return 0x1;});});}else{this[_0x95bf('0x1d')][_0x40aafd[_0x95bf('0xbd')]][_0x95bf('0xea')]+=0x1;this[_0x95bf('0x1d')][_0x40aafd[_0x95bf('0xbd')]][_0x95bf('0xeb')]+=0x1;_0x8eb11a[_0x95bf('0xd3')]=0xb;_0x8eb11a[_0x95bf('0x6c')]='Abandoned';_0x8eb11a[_0x95bf('0xd4')]=_0x95bf('0xec');_0x8eb11a[_0x95bf('0xed')]+=0x1;_0x8eb11a[_0x95bf('0xee')]+=0x1;_0x5e534c=this['voiceQueues'][_0x40aafd[_0x95bf('0xbd')]][_0x95bf('0xef')];_0x26e535=this['voiceQueues'][_0x40aafd[_0x95bf('0xbd')]][_0x95bf('0xd8')];hopperUtils[_0x95bf('0xd9')](_0x8eb11a,_0x8eb11a[_0x95bf('0xd3')],_0x2fd5b9['voiceQueue'])[_0x95bf('0x3b')](function(_0x529980){if(_0x8eb11a[_0x95bf('0xed')]>=_0x143827['voiceQueues'][_0x40aafd['queue']][_0x95bf('0xf0')]){_0x143827[_0x95bf('0xdc')](_0x8eb11a,_0x529980[_0x95bf('0xdd')]);}else{hopperUtils[_0x95bf('0xde')]({'active':![],'countabandonedretry':_0x8eb11a[_0x95bf('0xed')],'scheduledat':moment()[_0x95bf('0xdf')](_0x143827[_0x95bf('0x1d')][_0x40aafd[_0x95bf('0xbd')]][_0x95bf('0xef')],_0x95bf('0xe1'))[_0x95bf('0x41')](_0x95bf('0xc8')),'ContactId':_0x2fd5b9[_0x95bf('0xf1')],'ListId':_0x2fd5b9[_0x95bf('0xe2')],'VoiceQueueId':_0x2fd5b9[_0x95bf('0xe3')]||undefined,'CampaignId':_0x2fd5b9['CampaignId']||undefined})[_0x95bf('0xa4')](loggerCatch(_0x95bf('0xf2')));var _0x218cd4=new History(_0x8eb11a);_0x218cd4[_0x95bf('0xd3')]=0xb;_0x218cd4[_0x95bf('0x6c')]=_0x95bf('0xf3');_0x218cd4['starttime']=moment()['format'](_0x95bf('0xc8'));_0x218cd4[_0x95bf('0x6d')]=_0x218cd4['starttime'];_0x218cd4[_0x95bf('0xe6')]=_0x8eb11a[_0x95bf('0xe6')];_0x218cd4[_0x95bf('0xe7')]=_0x8eb11a[_0x95bf('0xe7')];hopperUtils[_0x95bf('0xc9')](_0x218cd4)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0xf4')));}})[_0x95bf('0x3b')](function(){if(_0x4edbd6)hopperUtils[_0x95bf('0xe9')](_0x8eb11a,_0x5e534c,_0x26e535)[_0x95bf('0x3b')](function(){return 0x1;});});}}}};Dialer[_0x95bf('0x81')][_0x95bf('0xf5')]=function(_0x98ad6e){if(this[_0x95bf('0x22')][_0x98ad6e[_0x95bf('0xbe')]]){this[_0x95bf('0x22')][_0x98ad6e['uniqueid']]['channel']=_0x98ad6e[_0x95bf('0xf6')];}if(this[_0x95bf('0x24')][_0x98ad6e[_0x95bf('0xbe')]]){this[_0x95bf('0x24')][_0x98ad6e[_0x95bf('0xbe')]][_0x95bf('0xf6')]=_0x98ad6e[_0x95bf('0xf6')];}};Dialer['prototype'][_0x95bf('0x36')]=function(_0x2dc73f){if(!this[_0x95bf('0x22')][_0x2dc73f[_0x95bf('0xf7')]]){return;}var _0x28f3e5=this[_0x95bf('0x1d')][this['actions'][_0x2dc73f['actionid']][_0x95bf('0xbd')]][_0x95bf('0xf8')]||_0x95bf('0xf9');if(_0x28f3e5===_0x95bf('0xfa')){if(this[_0x95bf('0x22')][_0x2dc73f[_0x95bf('0xf7')]]&&_[_0x95bf('0xfb')](this[_0x95bf('0x22')][_0x2dc73f[_0x95bf('0xf7')]][_0x95bf('0xfc')])&&_0x2dc73f[_0x95bf('0x84')]==='1'&&_0x2dc73f['paused']==='0'){if(this[_0x95bf('0x1f')][_0x2dc73f[_0x95bf('0xfd')]]){if(!this[_0x95bf('0x1f')][_0x2dc73f['stateinterface']][_0x95bf('0xfc')]){this[_0x95bf('0x1f')][_0x2dc73f['stateinterface']][_0x95bf('0xfc')]=!![];this[_0x95bf('0x22')][_0x2dc73f['actionid']][_0x95bf('0xfc')]=!![];this[_0x95bf('0x22')][_0x2dc73f['actionid']][_0x95bf('0xfd')]=_0x2dc73f[_0x95bf('0xfd')];}}}}else if(_0x28f3e5===_0x95bf('0xf9')){if(this[_0x95bf('0x22')][_0x2dc73f[_0x95bf('0xf7')]]){if(this[_0x95bf('0x1f')][_0x2dc73f[_0x95bf('0xfd')]]){this[_0x95bf('0x22')][_0x2dc73f['actionid']][_0x95bf('0xfd')]=_0x2dc73f['stateinterface'];if(_[_0x95bf('0xfb')](this[_0x95bf('0xfe')][this['actions'][_0x2dc73f[_0x95bf('0xf7')]]['queue']])){this[_0x95bf('0xfe')][this[_0x95bf('0x22')][_0x2dc73f[_0x95bf('0xf7')]][_0x95bf('0xbd')]]=[];}this[_0x95bf('0xfe')][this[_0x95bf('0x22')][_0x2dc73f['actionid']][_0x95bf('0xbd')]][_0x95bf('0x98')](_['merge'](_[_0x95bf('0xff')](this[_0x95bf('0x22')][_0x2dc73f[_0x95bf('0xf7')]],[_0x95bf('0x100'),_0x95bf('0xfd')]),{'status':_0x2dc73f[_0x95bf('0x84')],'paused':_0x2dc73f[_0x95bf('0x101')]}));}}}};Dialer['prototype'][_0x95bf('0x37')]=function(_0x148a3c){if(!this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]]){return;}var _0x464a71=this;var _0x39d6c1=this['voiceQueues'][this['actions'][_0x148a3c[_0x95bf('0xf7')]]['queue']];var _0x284bed=_0x39d6c1[_0x95bf('0xf8')]||'rrmemory';if(_0x284bed==='roundrobin'){if(this['actions'][_0x148a3c[_0x95bf('0xf7')]]&&this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xfd')]){this['preview']['run'](this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0x100')],this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xfd')])['catch'](function(_0x4d7d87){logger['error']('[Catch][Preview][syncQueueStatusComplete]',util['inspect'](_0x4d7d87,{'showHidden':![],'depth':null}));})[_0x95bf('0x1a')](function(){_0x464a71[_0x95bf('0xc1')](_0x464a71[_0x95bf('0x1d')][_0x464a71['actions'][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xbd')]]);_0x464a71[_0x95bf('0x1f')][_0x464a71[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xfd')]][_0x95bf('0xfc')]=![];delete _0x464a71['actions'][_0x148a3c[_0x95bf('0xf7')]];unlockQueueStatus(_0x39d6c1);});}else{this[_0x95bf('0xc1')](this[_0x95bf('0x1d')][this['actions'][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xbd')]]);hopperUtils[_0x95bf('0xde')]({'active':![],'ContactId':this['actions'][_0x148a3c['actionid']][_0x95bf('0xf1')],'ListId':this['actions'][_0x148a3c[_0x95bf('0xf7')]]['ListId'],'VoiceQueueId':this[_0x95bf('0x22')][_0x148a3c['actionid']][_0x95bf('0xe3')]||undefined,'CampaignId':this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0x102')]||undefined})[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x103')));delete this[_0x95bf('0x22')][_0x148a3c['actionid']];unlockQueueStatus(_0x39d6c1);}}else if(_0x284bed===_0x95bf('0xf9')){var _0x2cd5a9;if(this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]]&&!_[_0x95bf('0x44')](this[_0x95bf('0xfe')][this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xbd')]])){if(this[_0x95bf('0x29')][_0x464a71[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xbd')]]){this[_0x95bf('0x29')][_0x464a71[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xbd')]]=this[_0x95bf('0x29')][this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xbd')]]?this[_0x95bf('0x29')][this['actions'][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xbd')]]:this[_0x95bf('0xfe')][this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xbd')]]?this[_0x95bf('0xfe')][this[_0x95bf('0x22')][_0x148a3c['actionid']][_0x95bf('0xbd')]]['_rr']||0x0:0x0;}this['queueBooked'][this['actions'][_0x148a3c[_0x95bf('0xf7')]]['queue']][_0x95bf('0x104')]=this['queueBookedRR'][this[_0x95bf('0x22')][_0x148a3c['actionid']][_0x95bf('0xbd')]];for(var _0xd0e72d=0x0;_0xd0e72d<this[_0x95bf('0xfe')][this['actions'][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xbd')]][_0x95bf('0x94')];_0xd0e72d+=0x1){_0x2cd5a9=rr(this[_0x95bf('0xfe')][this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]]['queue']]);this[_0x95bf('0x29')][_0x464a71['actions'][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xbd')]]=this[_0x95bf('0xfe')][this[_0x95bf('0x22')][_0x148a3c['actionid']][_0x95bf('0xbd')]][_0x95bf('0x104')];if(_0x2cd5a9['status']==='1'&&_0x2cd5a9[_0x95bf('0x101')]==='0'){break;}}if(!_[_0x95bf('0xfb')](_0x2cd5a9)){this[_0x95bf('0x1f')][_0x2cd5a9[_0x95bf('0xfd')]][_0x95bf('0x105')]=_[_0x95bf('0x3d')](this['agents'][_0x2cd5a9[_0x95bf('0xfd')]]['unlockRR'])?!![]:this[_0x95bf('0x1f')][_0x2cd5a9[_0x95bf('0xfd')]][_0x95bf('0x105')];}loggerBooked[_0x95bf('0x45')](_0x95bf('0x106'),_0x148a3c[_0x95bf('0xf7')],_0x95bf('0x107'),JSON[_0x95bf('0x72')](_[_0x95bf('0xff')](this[_0x95bf('0x1f')][_0x2cd5a9[_0x95bf('0xfd')]],[_0x95bf('0x42'),_0x95bf('0x105')])),'contactAgent-idHopper:\x20',JSON['stringify'](_0x2cd5a9[_0x95bf('0x100')]));if(!_['isNil'](_0x2cd5a9)&&_0x2cd5a9[_0x95bf('0x84')]==='1'&&_0x2cd5a9[_0x95bf('0x101')]==='0'&&this[_0x95bf('0x1f')][_0x2cd5a9[_0x95bf('0xfd')]][_0x95bf('0x105')]){this[_0x95bf('0x1f')][_0x2cd5a9['stateinterface']]['unlockRR']=![];this['queueBooked'][_0x464a71[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xbd')]]=[];this['preview'][_0x95bf('0x108')](_0x2cd5a9['idHopper'],_0x2cd5a9[_0x95bf('0xfd')])['catch'](function(_0x5e7a37){logger[_0x95bf('0x5f')]('[Catch][Preview][syncQueueStatusComplete]',util['inspect'](_0x5e7a37,{'showHidden':![],'depth':null}));})[_0x95bf('0x1a')](function(){_0x464a71[_0x95bf('0xc1')](_0x464a71[_0x95bf('0x1d')][_0x464a71[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xbd')]]);setTimeout(function(){_0x464a71[_0x95bf('0x1f')][_0x2cd5a9[_0x95bf('0xfd')]][_0x95bf('0x105')]=!![];loggerBooked[_0x95bf('0x45')](_0x95bf('0x109'),_0x148a3c[_0x95bf('0xf7')],_0x95bf('0x107'),JSON[_0x95bf('0x72')](_[_0x95bf('0xff')](_0x464a71[_0x95bf('0x1f')][_0x2cd5a9['stateinterface']],[_0x95bf('0x42'),_0x95bf('0x105')])),'contactAgent-idHopper:\x20',JSON[_0x95bf('0x72')](_0x2cd5a9['idHopper']));},0xc7);delete _0x464a71[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]];unlockQueueStatus(_0x39d6c1,_0x148a3c['actionid']);});}else{loggerBooked[_0x95bf('0x45')](_0x95bf('0x10a'));this['updateOriginated'](this['voiceQueues'][this['actions'][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xbd')]]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xf1')],'ListId':this['actions'][_0x148a3c[_0x95bf('0xf7')]]['ListId'],'VoiceQueueId':this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xe3')]||undefined,'CampaignId':this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0x102')]||undefined})[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x103')));delete this['actions'][_0x148a3c[_0x95bf('0xf7')]];unlockQueueStatus(_0x39d6c1);}}else{loggerBooked['info'](_0x95bf('0x10b'));this[_0x95bf('0xc1')](this[_0x95bf('0x1d')][this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xbd')]]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]]['ContactId'],'ListId':this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xe2')],'VoiceQueueId':this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xe3')]||undefined,'CampaignId':this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]]['CampaignId']||undefined})[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x10c')));delete this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]];unlockQueueStatus(_0x39d6c1);}}else{loggerBooked[_0x95bf('0x45')]('[booked][unlock3]');this[_0x95bf('0xc1')](this['voiceQueues'][this[_0x95bf('0x22')][_0x148a3c['actionid']][_0x95bf('0xbd')]]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xf1')],'ListId':this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xe2')],'VoiceQueueId':this['actions'][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0xe3')]||undefined,'CampaignId':this['actions'][_0x148a3c[_0x95bf('0xf7')]][_0x95bf('0x102')]||undefined})[_0x95bf('0xa4')](loggerCatch('[unlock3][syncQueueStatusComplete]'));delete this[_0x95bf('0x22')][_0x148a3c[_0x95bf('0xf7')]];unlockQueueStatus(_0x39d6c1);}};Dialer['prototype'][_0x95bf('0x2e')]=function(_0x457db3){var _0x1720e1=this[_0x95bf('0x22')][_0x457db3[_0x95bf('0xf7')]];if(_0x1720e1){delete this[_0x95bf('0x22')][_0x457db3[_0x95bf('0xf7')]];_0x1720e1[_0x95bf('0xcf')]=moment()[_0x95bf('0x41')](_0x95bf('0xc8'));var _0x5deec0=_0x1720e1['type']===_0x95bf('0xc0')?this['campaigns'][_0x1720e1[_0x95bf('0xbd')]]:this['voiceQueues'][_0x1720e1[_0x95bf('0x10d')]()];if(_0x457db3['response']!=='Success'){this['updateOriginated'](_0x5deec0);return this[_0x95bf('0x10e')](_0x1720e1,_0x5deec0,_0x457db3)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x10f')));}this['uniqueId'][_0x457db3['uniqueid']]=_0x1720e1;}};Dialer['prototype'][_0x95bf('0x34')]=function(_0x53ec7e){var _0x4646bc=this;var _0x3d875d=this[_0x95bf('0x24')][_0x53ec7e[_0x95bf('0xbe')]];var _0x160e49;if(!_[_0x95bf('0xfb')](_0x53ec7e)&&!_['isNil'](_0x53ec7e[_0x95bf('0x110')])&&!_[_0x95bf('0xfb')](_0x53ec7e[_0x95bf('0x110')][_0x95bf('0x111')])&&_0x53ec7e['exten']===_0x95bf('0x112')&&_0x3d875d){if(_0x3d875d['type']!=='ivr'&&this[_0x95bf('0x1d')][_0x3d875d[_0x95bf('0xbd')]]['dialAMDActive']&&_0x53ec7e[_0x95bf('0x113')]===_0x95bf('0x114')){delete this[_0x95bf('0x24')][_0x53ec7e[_0x95bf('0xbe')]];this[_0x95bf('0xc1')](this[_0x95bf('0x1d')][_0x3d875d[_0x95bf('0xbd')]]);this[_0x95bf('0x1d')][_0x3d875d[_0x95bf('0xbd')]][_0x95bf('0xc3')]+=0x1;this['voiceQueues'][_0x3d875d['queue']]['outboundAnswerAgiCallsDay']+=0x1;_0x160e49=new Hangup(_0x3d875d,_0x53ec7e);_0x160e49[_0x95bf('0xd3')]=0x12;_0x160e49[_0x95bf('0x6c')]=_0x95bf('0x115');_0x160e49[_0x95bf('0x116')]=_0x95bf('0x117');ami[_0x95bf('0x3e')](_0x95bf('0x118'),ut[_0x95bf('0x119')](_0x160e49,_0x95bf('0x11a')));this[_0x95bf('0x11b')](_0x160e49,_0x95bf('0x11c'),_0x95bf('0x11d'));}if(_0x3d875d[_0x95bf('0xbf')]!=='ivr'&&this[_0x95bf('0x1d')][_0x3d875d[_0x95bf('0xbd')]][_0x95bf('0x11e')]&&_0x53ec7e['value']===_0x95bf('0x11f')){return new Promise(function(_0x1d77dc,_0x43ac9c){delete _0x4646bc[_0x95bf('0x24')][_0x53ec7e[_0x95bf('0xbe')]];_0x4646bc[_0x95bf('0xc1')](_0x4646bc[_0x95bf('0x1d')][_0x3d875d[_0x95bf('0xbd')]]);_0x4646bc[_0x95bf('0x1d')][_0x3d875d[_0x95bf('0xbd')]][_0x95bf('0xc3')]+=0x1;_0x4646bc[_0x95bf('0x1d')][_0x3d875d[_0x95bf('0xbd')]][_0x95bf('0x120')]+=0x1;var _0x3b0fe3=_0x4646bc[_0x95bf('0x1d')][_0x3d875d[_0x95bf('0xbd')]];var _0x186cc9=new Hangup(_0x3d875d,_0x53ec7e);_0x186cc9[_0x95bf('0xd3')]=0x13;_0x186cc9[_0x95bf('0x6c')]=_0x95bf('0x121');_0x186cc9[_0x95bf('0x116')]=_0x95bf('0x117');_0x186cc9[_0x95bf('0x122')]+=0x1;_0x186cc9[_0x95bf('0xee')]+=0x1;_0x186cc9[_0x95bf('0x11a')]=!![];ami['emit'](_0x95bf('0x118'),ut['buildObj'](_0x186cc9,'amd'));hopperUtils['createHistory'](_0x186cc9)['catch'](loggerCatch(_0x95bf('0x123')));if(_0x186cc9['countbusyretry']+_0x186cc9[_0x95bf('0x124')]+_0x186cc9['countnoanswerretry']+_0x186cc9[_0x95bf('0x125')]+_0x186cc9['countdropretry']+_0x186cc9[_0x95bf('0xed')]+_0x186cc9[_0x95bf('0x122')]+_0x186cc9['countagentrejectretry']>=_0x3b0fe3['dialGlobalMaxRetry']){_0x4646bc['stateGlobal'](_0x186cc9,_0x1d77dc,_0x43ac9c,_0x95bf('0x126'));}else{if(_0x186cc9[_0x95bf('0x122')]>=_0x3b0fe3['dialMachineMaxRetry']){_0x4646bc['createStateFinal'](_0x186cc9,_0x1d77dc,_0x43ac9c,_0x95bf('0x127'));}else{hopperUtils[_0x95bf('0xde')]({'active':![],'countmachineretry':_0x186cc9[_0x95bf('0x122')],'scheduledat':moment()['add'](_0x3b0fe3['dialMachineRetryFrequency'],_0x95bf('0xe1'))['format'](_0x95bf('0xc8')),'ContactId':_0x186cc9[_0x95bf('0xf1')],'ListId':_0x186cc9['ListId'],'VoiceQueueId':_0x186cc9['VoiceQueueId']||undefined,'CampaignId':_0x186cc9[_0x95bf('0x102')]||undefined})[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x128')));_0x1d77dc({'reschedule':0x1});}}});}if(_0x3d875d[_0x95bf('0xbf')]===_0x95bf('0xc0')&&this['campaigns'][_0x3d875d['queue']]['dialAMDActive']&&_0x53ec7e['value']===_0x95bf('0x114')){delete this['uniqueId'][_0x53ec7e[_0x95bf('0xbe')]];this['updateOriginated'](this['campaigns'][_0x3d875d['queue']]);_0x160e49=new Hangup(_0x3d875d,_0x53ec7e);_0x160e49[_0x95bf('0xd3')]=0x12;_0x160e49[_0x95bf('0x6c')]=_0x95bf('0x115');_0x160e49['membername']=_0x95bf('0x117');ami[_0x95bf('0x3e')]('custom:amd',ut[_0x95bf('0x119')](_0x160e49,_0x95bf('0x11a')));this[_0x95bf('0x11b')](_0x160e49,_0x95bf('0x129'),_0x95bf('0x12a'));}if(_0x3d875d['type']==='ivr'&&this[_0x95bf('0x1e')][_0x3d875d[_0x95bf('0xbd')]]['dialAMDActive']&&_0x53ec7e[_0x95bf('0x113')]===_0x95bf('0x11f')){return new Promise(function(_0x564bf8,_0x26f304){delete _0x4646bc[_0x95bf('0x24')][_0x53ec7e[_0x95bf('0xbe')]];_0x4646bc['updateOriginated'](_0x4646bc[_0x95bf('0x1e')][_0x3d875d[_0x95bf('0xbd')]]);_0x4646bc[_0x95bf('0x1e')][_0x3d875d[_0x95bf('0xbd')]][_0x95bf('0xc3')]+=0x1;_0x4646bc[_0x95bf('0x1e')][_0x3d875d[_0x95bf('0xbd')]][_0x95bf('0x120')]+=0x1;var _0x26af5c=_0x4646bc[_0x95bf('0x1e')][_0x3d875d[_0x95bf('0xbd')]];var _0x5d563c=new Hangup(_0x3d875d,_0x53ec7e);_0x5d563c[_0x95bf('0xd3')]=0x13;_0x5d563c[_0x95bf('0x6c')]=_0x95bf('0x121');_0x5d563c['membername']=_0x95bf('0x117');_0x5d563c[_0x95bf('0x122')]+=0x1;_0x5d563c['countglobal']+=0x1;_0x5d563c[_0x95bf('0x11a')]=!![];ami['emit'](_0x95bf('0x118'),ut[_0x95bf('0x119')](_0x5d563c,_0x95bf('0x11a')));hopperUtils['createHistory'](_0x5d563c)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x123')));if(_0x5d563c[_0x95bf('0x12b')]+_0x5d563c[_0x95bf('0x124')]+_0x5d563c['countnoanswerretry']+_0x5d563c[_0x95bf('0x125')]+_0x5d563c[_0x95bf('0xd7')]+_0x5d563c['countabandonedretry']+_0x5d563c['countmachineretry']+_0x5d563c[_0x95bf('0x12c')]>=_0x26af5c['dialGlobalMaxRetry']){_0x4646bc[_0x95bf('0x12d')](_0x5d563c,_0x564bf8,_0x26f304,_0x95bf('0x126'));}else{if(_0x5d563c['countmachineretry']>=_0x26af5c[_0x95bf('0x12e')]){_0x4646bc[_0x95bf('0x12f')](_0x5d563c,_0x564bf8,_0x26f304,_0x95bf('0x127'));}else{hopperUtils[_0x95bf('0xde')]({'active':![],'countmachineretry':_0x5d563c[_0x95bf('0x122')],'scheduledat':moment()[_0x95bf('0xdf')](_0x26af5c['dialMachineRetryFrequency'],_0x95bf('0xe1'))['format'](_0x95bf('0xc8')),'ContactId':_0x5d563c[_0x95bf('0xf1')],'ListId':_0x5d563c[_0x95bf('0xe2')],'VoiceQueueId':_0x5d563c['VoiceQueueId']||undefined,'CampaignId':_0x5d563c[_0x95bf('0x102')]||undefined})[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x128')));_0x564bf8({'reschedule':0x1});}}});}}};Dialer[_0x95bf('0x81')][_0x95bf('0x32')]=function(_0x575422){var _0x1121c3=this['uniqueId'][_0x575422['uniqueid']];var _0x29fe33;if(_0x1121c3&&_0x1121c3[_0x95bf('0xbf')]==='ivr'){delete this[_0x95bf('0x24')][_0x575422['uniqueid']];this['updateOriginated'](this['campaigns'][_0x1121c3[_0x95bf('0xbd')]]);this['campaigns'][_0x1121c3['queue']][_0x95bf('0x130')]+=0x1;_0x29fe33=new Hangup(_0x1121c3,_0x575422);hopperUtils[_0x95bf('0xc9')](_0x29fe33)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x131')));hopperUtils['moveContactManagedDialer'](_0x29fe33)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x132')));}if(_0x1121c3&&_0x1121c3[_0x95bf('0xbf')]!==_0x95bf('0xc0')&&isNotNull(this['voiceQueues'][_0x1121c3['queue']][_0x95bf('0x133')])){delete this[_0x95bf('0x24')][_0x575422[_0x95bf('0xbe')]];this['updateOriginated'](this[_0x95bf('0x1d')][_0x1121c3[_0x95bf('0xbd')]]);this[_0x95bf('0x1d')][_0x1121c3[_0x95bf('0xbd')]]['outboundAnswerCallsDay']+=0x1;this[_0x95bf('0x1d')][_0x1121c3[_0x95bf('0xbd')]][_0x95bf('0x120')]+=0x1;_0x29fe33=new Hangup(_0x1121c3,_0x575422);_0x29fe33['state']=0x10;_0x29fe33[_0x95bf('0x6c')]=_0x95bf('0x134');_0x29fe33[_0x95bf('0x116')]=_0x95bf('0x135');hopperUtils['createHistory'](_0x29fe33)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x131')));hopperUtils[_0x95bf('0xcb')](_0x29fe33)[_0x95bf('0xa4')](loggerCatch('[syncHangupIvr]'));}if(_0x1121c3&&_0x1121c3[_0x95bf('0xbf')]!==_0x95bf('0xc0')&&!isNotNull(this[_0x95bf('0x1d')][_0x1121c3[_0x95bf('0xbd')]][_0x95bf('0x133')])){if(_0x575422[_0x95bf('0x136')]===_0x95bf('0x137')){delete this['uniqueId'][_0x575422[_0x95bf('0xbe')]];this['voiceQueues'][_0x1121c3['queue']][_0x95bf('0xc3')]+=0x1;const _0x3ba01c=new AgentComplete(_0x1121c3,_0x575422);_0x3ba01c[_0x95bf('0x102')]=this['voiceQueues'][_0x1121c3[_0x95bf('0xbd')]]['id'];hopperUtils['createHistory'](_0x3ba01c)[_0x95bf('0xa4')](loggerCatch('[syncAgentComplete][createHistory]'));hopperUtils['moveContactManagedDialer'](_0x3ba01c)['catch'](loggerCatch(_0x95bf('0xcc')));}else{delete this[_0x95bf('0x24')][_0x575422['uniqueid']];this[_0x95bf('0xc1')](this[_0x95bf('0x1d')][_0x1121c3['queue']]);this[_0x95bf('0x1d')][_0x1121c3[_0x95bf('0xbd')]][_0x95bf('0x138')]+=0x1;_0x29fe33=new Hangup(_0x1121c3,_0x575422);_0x29fe33[_0x95bf('0xd3')]=0xc;_0x29fe33[_0x95bf('0x6c')]=_0x575422[_0x95bf('0x136')];_0x29fe33[_0x95bf('0x116')]=_0x95bf('0x139');hopperUtils[_0x95bf('0xc9')](_0x29fe33)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x131')));hopperUtils[_0x95bf('0xcb')](_0x29fe33)[_0x95bf('0xa4')](loggerCatch('[syncHangupIvr]'));}}};Dialer[_0x95bf('0x81')][_0x95bf('0x8')]=function(_0x5ac70b){var _0x91c637=this;if(!_0x91c637[_0x95bf('0x13a')][_0x5ac70b[_0x95bf('0x42')]]){_0x91c637[_0x95bf('0x13a')][_0x5ac70b[_0x95bf('0x42')]]={'running':![]};}else if(_0x91c637[_0x95bf('0x13a')][_0x5ac70b[_0x95bf('0x42')]][_0x95bf('0x13b')]===!![]){return;}else if(_0x91c637['queuesSummary'][_0x5ac70b[_0x95bf('0x42')]]['running']===![]){_0x91c637[_0x95bf('0x13a')][_0x5ac70b[_0x95bf('0x42')]]['running']=!![];}var _0x5b3122=_0x91c637[_0x95bf('0x1d')][_0x5ac70b[_0x95bf('0x42')]];var _0x2cac5e=_0x5b3122[_0x95bf('0x64')]!==utils[_0x95bf('0x65')][_0x95bf('0x77')];var _0x4208bd=utils[_0x95bf('0x13c')](_0x5b3122);_0x5b3122[_0x95bf('0x13d')]=utils[_0x95bf('0x13e')](_0x5b3122,_0x91c637['trunks']);Promise[_0x95bf('0xa7')]()[_0x95bf('0x3b')](function(){if(_0x5b3122[_0x95bf('0x13d')]===utils[_0x95bf('0x65')][_0x95bf('0x77')]){if(_0x2cac5e){clearPredictiveAttributes(_0x5b3122);_0x5ac70b[_0x95bf('0x26')]=undefined;_0x5ac70b['startProgressive']=undefined;}if(_0x5b3122[_0x95bf('0x13d')]===utils[_0x95bf('0x65')][_0x95bf('0x77')]){_0x5ac70b[_0x95bf('0x13f')]=0x0;_0x5ac70b[_0x95bf('0x101')]=0x0;_0x5ac70b[_0x95bf('0x140')]=0x0;_0x5ac70b[_0x95bf('0x141')]=0x0;_0x5ac70b[_0x95bf('0x142')]=0x0;}}else if(_0x5b3122[_0x95bf('0x13d')]===utils['CAMPAIGN_STATUS']['ACTIVE']&&!_0x4208bd){return _0x91c637[_0x95bf('0x8c')](_0x5b3122,!![])['then'](function(){return _0x91c637[_0x95bf('0x8c')](_0x5b3122,![]);})[_0x95bf('0x3b')](function(){return _0x91c637[_0x95bf('0xad')](_0x5b3122);})[_0x95bf('0xa4')](function(_0x12e796){loggerSyncQueueSummary[_0x95bf('0x40')](_0x95bf('0x143'),util[_0x95bf('0x61')](_0x12e796,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x5b3122);});}else{clearPredictiveAttributes(_0x5b3122);}})[_0x95bf('0x3b')](function(){var _0x44a02e=_0x5ac70b[_0x95bf('0x144')](_0x5b3122);if(_0x44a02e||_0x5b3122[_0x95bf('0x145')]){_0x5b3122['queueSummaryCountersUpdated']=![];_0x5ac70b['updateReportFromOutboundQueue'](_0x5b3122);Object[_0x95bf('0x146')](_0x5b3122,_0x5ac70b);emitOutboundVoiceQueueSummary(_0x5ac70b);}_0x91c637[_0x95bf('0x13a')][_0x5b3122[_0x95bf('0x42')]][_0x95bf('0x13b')]=![];})['catch'](function(_0x19bb6f){logger['error'](_0x95bf('0x143'),util[_0x95bf('0x61')](_0x19bb6f,{'showHidden':![],'depth':null}));_0x91c637['queuesSummary'][_0x5b3122[_0x95bf('0x42')]]['running']=![];});};Dialer[_0x95bf('0x81')][_0x95bf('0x147')]=_[_0x95bf('0x148')](function(){var _0x2b6b55=_[_0x95bf('0x149')](this['voiceQueues'],function(_0x5d8985){return _0x5d8985[_0x95bf('0x14a')];});var _0x28e303=_[_0x95bf('0x149')](this[_0x95bf('0x1f')],function(_0x3ed456){return _0x3ed456[_0x95bf('0x14b')]&&_0x3ed456[_0x95bf('0x84')]===_0x95bf('0x14c');});if(_0x2b6b55[_0x95bf('0x94')]>0x0&&_0x28e303[_0x95bf('0x94')]>0x0){return Promise['resolve']()['then'](cmHopper[_0x95bf('0x14d')](_[_0x95bf('0x14e')](_0x2b6b55,'id'),previewRecallmeReminderInterval,_[_0x95bf('0x14e')](_0x28e303,'id')))[_0x95bf('0x3b')](function(_0x230a3c){for(var _0x50c707=0x0;_0x50c707<_0x230a3c[_0x95bf('0x94')];_0x50c707++){var _0x1aa864=_0x230a3c[_0x50c707][_0x95bf('0x14f')][_0x95bf('0x42')];if(_0x1aa864)io['to'](util[_0x95bf('0x41')](_0x95bf('0x150'),_0x1aa864))[_0x95bf('0x3e')]('user:dialPreviewRecallReminder',{'hopper':_0x230a3c[_0x50c707]});}})[_0x95bf('0xa4')](function(_0x28e95c){logger['error'](_0x95bf('0x151'),_0x28e95c);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0x95bf('0x81')]['loopClearZombieChannels']=function(){var _0x3ca0e0=this;setInterval(function(){_0x3ca0e0[_0x95bf('0x152')](_0x3ca0e0[_0x95bf('0x24')],_0x95bf('0x153'));_0x3ca0e0['clearZombieChannels'](_0x3ca0e0['actions'],_0x95bf('0x154'));},0x32c8);};Dialer[_0x95bf('0x81')][_0x95bf('0x152')]=function(_0xf372ad,_0x592ad0){var _0x4cdd02=this;for(var _0x41ae89 in _0xf372ad){if(typeof _0xf372ad[_0x41ae89]!==_0x95bf('0xa6')){this['sequence']['enqueue'](function(){if(!_[_0x95bf('0xfb')](_0xf372ad[_0x41ae89])){return ami[_0x95bf('0x95')]({'action':_0x95bf('0x84'),'channel':_0xf372ad[_0x41ae89]['channel']})[_0x95bf('0xa4')](function(_0x599fcc){if(_0x599fcc[_0x95bf('0x64')]==='No\x20such\x20channel'){setTimeout(function(){if(_0xf372ad[_0x41ae89]&&_0xf372ad[_0x41ae89][_0x95bf('0xbf')]!=='ivr'){_0x4cdd02[_0x95bf('0xc1')](_0x4cdd02[_0x95bf('0x1d')][_0xf372ad[_0x41ae89][_0x95bf('0xbd')]]);logger['error'](_0x95bf('0x155'),_0x592ad0,_0x41ae89,_0xf372ad[_0x41ae89][_0x95bf('0xbd')]);delete _0xf372ad[_0x41ae89];}if(_0xf372ad[_0x41ae89]&&_0xf372ad[_0x41ae89][_0x95bf('0xbf')]===_0x95bf('0xc0')){_0x4cdd02[_0x95bf('0xc1')](_0x4cdd02[_0x95bf('0x1e')][_0xf372ad[_0x41ae89]['queue']]);logger[_0x95bf('0x5f')](_0x95bf('0x156'),_0x592ad0,_0x41ae89,_0xf372ad[_0x41ae89]['queue']);delete _0xf372ad[_0x41ae89];}},0x2328);}});}});}}};Dialer[_0x95bf('0x81')]['getVoiceQueueRtPauses']=function(_0xd0f506){return Promise[_0x95bf('0xa7')]()[_0x95bf('0x3b')](voiceQueueRt[_0x95bf('0x157')](_0xd0f506))[_0x95bf('0xa4')](loggerCatch('[getVoiceQueueRtPauses]\x20'));};Dialer[_0x95bf('0x81')][_0x95bf('0xc1')]=function(_0x414bed){if(!_[_0x95bf('0x3d')](_0x414bed)&&_0x414bed!==null){if(typeof _0x414bed['originated']!==_0x95bf('0xa6')){if(_0x414bed[_0x95bf('0x158')]>0x0){_0x414bed[_0x95bf('0x158')]-=0x1;}else{logger[_0x95bf('0x5f')](_0x95bf('0x159'));}}}else{logger['error'](_0x95bf('0x15a'));}};Dialer['prototype'][_0x95bf('0x15b')]=function(_0x47f13a,_0xe25c95){var _0x1e5c73=this;return function(_0x1cd06f){_0x1e5c73[_0x95bf('0xc1')](_0xe25c95);logger[_0x95bf('0x5f')](_0x47f13a,util[_0x95bf('0x61')](_0x1cd06f,{'showHidden':![],'depth':null}));};};Dialer['prototype'][_0x95bf('0x15c')]=function(_0x57758e,_0x295821,_0x51677d){var _0xcb59d5={'state':0x19,'statedesc':_0x95bf('0x15d')};this[_0x95bf('0xc1')](_0x295821);this['saveInDb'](_[_0x95bf('0x5a')](_0xcb59d5,_[_0x95bf('0xff')](_0x51677d,[_0x95bf('0xf1'),'ListId',_0x95bf('0x15e'),_0x95bf('0xe3'),_0x95bf('0x102')])),'[emptyContact][createHistory]','[emptyContact]');logger[_0x95bf('0x5f')](_0x57758e);};Dialer['prototype'][_0x95bf('0x11b')]=function(_0xef238c,_0x45f1a8,_0x5381b7){hopperUtils[_0x95bf('0xc9')](_0xef238c)['catch'](loggerCatch(_0x45f1a8));hopperUtils['moveContactManagedDialer'](_0xef238c)[_0x95bf('0xa4')](loggerCatch(_0x5381b7));};Dialer[_0x95bf('0x81')]['queueCallerAbandonCreateState']=function(_0x25d5f1,_0x3c48fd){hopperUtils[_0x95bf('0xc9')](_0x25d5f1)['catch'](loggerCatch(_0x95bf('0xca')));if(_0x3c48fd==0x0){hopperUtils['moveContactManagedDialer'](_0x25d5f1)['catch'](loggerCatch(_0x95bf('0x15f')));}};Dialer[_0x95bf('0x81')]['checkPreviewRecallReminder']=function(_0x1de840){return Promise[_0x95bf('0xa7')]()['then'](cmHopper[_0x95bf('0x14d')](_0x1de840['id'],previewRecallmeReminderInterval))['then'](function(_0x1923f8){for(var _0x205002=0x0;_0x205002<_0x1923f8[_0x95bf('0x94')];_0x205002++){var _0x4b8040=_0x1923f8[_0x205002][_0x95bf('0x14f')][_0x95bf('0x42')];if(_0x4b8040)io['to'](util[_0x95bf('0x41')](_0x95bf('0x150'),_0x4b8040))['emit'](_0x95bf('0x160'),{'hopper':_0x1923f8[_0x205002]});}})['catch'](function(){});};Dialer[_0x95bf('0x81')][_0x95bf('0xab')]=function(_0x32b19b){var _0x26f269=this;return function(){_0x26f269[_0x95bf('0x161')](_0x32b19b);};};Dialer[_0x95bf('0x81')]['actionOriginate']=function(_0x2c68e5,_0x2be1fb){var _0x4fd0b7=this;var _0xbe84f3=uuid['v4']();this['actions'][_0xbe84f3]=new Action(_0x2c68e5,_0x2be1fb,_0xbe84f3);return new Promise(function(_0x5dfb4c,_0x176e13){if(_[_0x95bf('0x3d')](_0x2c68e5)&&typeof _0x2c68e5!=='object'){return _0x176e13(msgResponse('originate',_0x95bf('0x8d'),'voiceQueue\x20is\x20undefine'));}if(_['isUndefined'](_0x2be1fb['phone'])||_0x2be1fb[_0x95bf('0x162')]===null){return _0x176e13(msgResponse(_0x95bf('0x163'),_0x95bf('0x8d'),'contact\x20is\x20undefine'));}var _0x3a79ea={'XMD-CALLERID':_0x4fd0b7['actions'][_0xbe84f3][_0x95bf('0x164')](),'XMD-AGI':_0x2c68e5['dialQueueProject']?util['format'](_0x95bf('0x165'),ipAgi,_0x2c68e5[_0x95bf('0x133')]):_0x95bf('0x166'),'XMD-AGIAFTER':_0x2c68e5[_0x95bf('0xd6')]?util['format'](_0x95bf('0x165'),ipAgi,_0x2c68e5[_0x95bf('0xd6')]):'NONE','XMD-QUEUE':utils[_0x95bf('0x167')](_0x2c68e5)?util[_0x95bf('0x41')](_0x95bf('0x168'),_0x2c68e5[_0x95bf('0x42')],_0x2c68e5[_0x95bf('0x169')]||'',_0x2c68e5[_0x95bf('0xc7')]?'c':'',_0x2c68e5['dialQueueTimeout']||0x3):_0x95bf('0x166'),'XMD-CONTACTID':_0x2be1fb[_0x95bf('0xf1')],'XMD-CDRTYPE':_0x95bf('0x4'),'CALLERID(all)':_0x4fd0b7[_0x95bf('0x22')][_0xbe84f3][_0x95bf('0x164')](),'XMD-AMD':_0x2c68e5[_0x95bf('0x11e')]?_0x95bf('0x16a'):_0x95bf('0x166'),'XMD-DESTINATION':_0x95bf('0x112')};if(_0x2c68e5[_0x95bf('0x11e')]){_0x3a79ea[_0x95bf('0x16b')]=_0x2c68e5['dialAMDInitialSilence']||0x9c4;_0x3a79ea[_0x95bf('0x16c')]=_0x2c68e5[_0x95bf('0x16d')]||0x5dc;_0x3a79ea['XMD-AMDAFTERGREETINGSILENCE']=_0x2c68e5[_0x95bf('0x16e')]||0x320;_0x3a79ea[_0x95bf('0x16f')]=_0x2c68e5[_0x95bf('0x170')]||0x1388;_0x3a79ea['XMD-AMDMINWORDLENGTH']=_0x2c68e5['dialAMDMinWordLength']||0x64;_0x3a79ea['XMD-AMDBETWEENWORDSSILENCE']=_0x2c68e5[_0x95bf('0x171')]||0x32;_0x3a79ea[_0x95bf('0x172')]=_0x2c68e5['dialAMDMaximumNumberOfWords']||0x3;_0x3a79ea[_0x95bf('0x173')]=_0x2c68e5[_0x95bf('0x174')]||0x100;_0x3a79ea[_0x95bf('0x175')]=_0x2c68e5['dialAMDMaximumWordLength']||0x1388;}if(utils[_0x95bf('0x167')](_0x2c68e5)){_0x3a79ea['XMD-VOICEQUEUEID']=_0x2be1fb[_0x95bf('0xe3')];}else{_0x3a79ea[_0x95bf('0x176')]=_0x2be1fb[_0x95bf('0x102')];}var _0x2455b6=utils[_0x95bf('0x177')](_0x2be1fb[_0x95bf('0x178')]);Object[_0x95bf('0x146')](_0x3a79ea,_0x2455b6);var _0x2532a8=_0x4fd0b7['isTrunkReachable'](_0x2c68e5[_0x95bf('0x87')])?utils[_0x95bf('0x179')](_0x2c68e5['Trunk'][_0x95bf('0x17a')],_0x2c68e5['dialOriginateCallerIdName'],_0x2c68e5[_0x95bf('0x17b')]>0x0?utils['getCallerIdRandom'](_0x2c68e5[_0x95bf('0x17c')],_0x2c68e5['dialRandomLastDigitCallerIdNumber']):_0x2c68e5[_0x95bf('0x17c')]):utils['getCallerId'](_['isNil'](_0x2c68e5[_0x95bf('0x88')])?_0x2c68e5[_0x95bf('0x87')]['callerid']:_0x2c68e5[_0x95bf('0x88')][_0x95bf('0x17a')],_0x2c68e5['dialOriginateCallerIdName'],_0x2c68e5[_0x95bf('0x17b')]>0x0?utils[_0x95bf('0x17d')](_0x2c68e5[_0x95bf('0x17c')],_0x2c68e5[_0x95bf('0x17b')]):_0x2c68e5['dialOriginateCallerIdNumber']);if(_0x2532a8){_0x3a79ea[_0x95bf('0x17e')]=_0x4fd0b7[_0x95bf('0x22')][_0xbe84f3]['originatecalleridname']=utils['extractCalleridName'](_0x2532a8);_0x3a79ea[_0x95bf('0x17f')]=_0x2be1fb[_0x95bf('0x162')];}_0x2c68e5['variables']=_0x3a79ea;return ami[_0x95bf('0x95')]({'actionid':_0xbe84f3,'action':_0x95bf('0x163'),'channel':_0x4fd0b7[_0x95bf('0x86')](_0x2c68e5[_0x95bf('0x87')])?util[_0x95bf('0x41')](_0x95bf('0x180'),_0x2c68e5[_0x95bf('0x87')][_0x95bf('0x42')],isNotNull(_0x2c68e5['dialPrefix'])?_0x2c68e5['dialPrefix']['trim']()||'':'',_0x2c68e5[_0x95bf('0x181')]>0x0?_0x2be1fb[_0x95bf('0x162')][_0x95bf('0x182')](_0x2c68e5[_0x95bf('0x181')]):_0x2be1fb[_0x95bf('0x162')]):util[_0x95bf('0x41')]('SIP/%s/%s%s',_[_0x95bf('0xfb')](_0x2c68e5[_0x95bf('0x88')])?_0x2c68e5[_0x95bf('0x87')][_0x95bf('0x42')]:_0x2c68e5[_0x95bf('0x88')][_0x95bf('0x42')],isNotNull(_0x2c68e5['dialPrefix'])?_0x2c68e5[_0x95bf('0x183')][_0x95bf('0x184')]()||'':'',_0x2c68e5['dialCutDigit']>0x0?_0x2be1fb[_0x95bf('0x162')][_0x95bf('0x182')](_0x2c68e5[_0x95bf('0x181')]):_0x2be1fb['phone']),'callerid':_0x2532a8,'Exten':'xcally-motion-dialer','Context':'from-sip','Priority':'1','variable':_0x3a79ea,'timeout':(_0x2c68e5[_0x95bf('0x185')]||0x1e)*0x3e8,'async':!![],'channelid':_0xbe84f3})[_0x95bf('0x3b')](function(_0x324ad3){return _0x5dfb4c(_0x324ad3);})[_0x95bf('0xa4')](function(_0x45367f){_0x2c68e5[_0x95bf('0x186')]+=0x1;var _0x2ae89a=new History(_0x4fd0b7['actions'][_0xbe84f3]);logger['error'](util[_0x95bf('0x41')]('[originateError]:\x20%s',JSON['stringify'](_0x45367f)));_0x2ae89a['state']=0xe;_0x2ae89a['statedesc']=_0x95bf('0x187');_0x2ae89a[_0x95bf('0x6e')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x2ae89a[_0x95bf('0x6d')]=_0x2ae89a[_0x95bf('0x6e')];hopperUtils[_0x95bf('0xc9')](_0x2ae89a)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x188')));_0x4fd0b7[_0x95bf('0xcb')](_0x2ae89a)['catch'](loggerCatch(_0x95bf('0x188')))[_0x95bf('0x1a')](function(){delete _0x4fd0b7[_0x95bf('0x22')][_0xbe84f3];return _0x176e13(msgResponse(_0x95bf('0x163'),_0x95bf('0x80'),_0x95bf('0x189')));});});});};Dialer['prototype']['checkRetriveMax']=function(_0x360810,_0x1922a9,_0x753de2){var _0x2f7f6f=new History(_0x1922a9);if(_0x2f7f6f[_0x95bf('0x12b')]+_0x2f7f6f[_0x95bf('0x124')]+_0x2f7f6f[_0x95bf('0x18a')]+_0x2f7f6f[_0x95bf('0x125')]+_0x2f7f6f[_0x95bf('0xd7')]+_0x2f7f6f['countabandonedretry']+_0x2f7f6f[_0x95bf('0x122')]+_0x2f7f6f[_0x95bf('0x12c')]>=_0x753de2[_0x95bf('0x18b')]-0x1){return!![];}switch(_0x360810){case 0x3:if(_0x2f7f6f['countnoanswerretry']>=_0x753de2[_0x95bf('0x18c')]-0x1){return!![];}hopperUtils[_0x95bf('0xde')]({'active':![],'countnoanswerretry':_0x2f7f6f['countnoanswerretry']+=0x1,'scheduledat':moment()['add'](_0x753de2[_0x95bf('0x18d')],_0x95bf('0xe1'))[_0x95bf('0x41')](_0x95bf('0xc8')),'ContactId':_0x2f7f6f[_0x95bf('0xf1')],'ListId':_0x2f7f6f[_0x95bf('0xe2')],'VoiceQueueId':_0x2f7f6f[_0x95bf('0xe3')]||undefined,'CampaignId':_0x2f7f6f[_0x95bf('0x102')]||undefined})[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x18e')));break;case 0x5:if(_0x2f7f6f[_0x95bf('0x12b')]>=_0x753de2[_0x95bf('0x18f')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countbusyretry':_0x2f7f6f[_0x95bf('0x12b')]+=0x1,'scheduledat':moment()['add'](_0x753de2['dialBusyRetryFrequency'],'minutes')['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2f7f6f['ContactId'],'ListId':_0x2f7f6f[_0x95bf('0xe2')],'VoiceQueueId':_0x2f7f6f[_0x95bf('0xe3')]||undefined,'CampaignId':_0x2f7f6f[_0x95bf('0x102')]||undefined})[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x190')));break;case 0x8:if(_0x2f7f6f['countcongestionretry']>=_0x753de2[_0x95bf('0x191')]-0x1){return!![];}hopperUtils[_0x95bf('0xde')]({'active':![],'countcongestionretry':_0x2f7f6f[_0x95bf('0x124')]+=0x1,'scheduledat':moment()[_0x95bf('0xdf')](_0x753de2['dialCongestionRetryFrequency'],_0x95bf('0xe1'))[_0x95bf('0x41')](_0x95bf('0xc8')),'ContactId':_0x2f7f6f['ContactId'],'ListId':_0x2f7f6f[_0x95bf('0xe2')],'VoiceQueueId':_0x2f7f6f[_0x95bf('0xe3')]||undefined,'CampaignId':_0x2f7f6f[_0x95bf('0x102')]||undefined})[_0x95bf('0xa4')](loggerCatch('[rescheduleContact]\x20[Congestion]'));break;case 0x0:if(_0x2f7f6f[_0x95bf('0x125')]>=_0x753de2[_0x95bf('0x192')]-0x1){return!![];}else{hopperUtils['rescheduleContact']({'active':![],'countnosuchnumberretry':_0x2f7f6f[_0x95bf('0x125')]+=0x1,'scheduledat':moment()['add'](_0x753de2[_0x95bf('0x193')],'minutes')[_0x95bf('0x41')](_0x95bf('0xc8')),'ContactId':_0x2f7f6f[_0x95bf('0xf1')],'ListId':_0x2f7f6f[_0x95bf('0xe2')],'VoiceQueueId':_0x2f7f6f[_0x95bf('0xe3')]||undefined,'CampaignId':_0x2f7f6f[_0x95bf('0x102')]||undefined})[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x194')));}break;case 0xa:if(_0x2f7f6f['countdropretry']>=_0x753de2[_0x95bf('0xdb')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countdropretry':_0x2f7f6f['countdropretry']+=0x1,'scheduledat':moment()[_0x95bf('0xdf')](_0x753de2['dialDropRetryFrequency'],'minutes')[_0x95bf('0x41')](_0x95bf('0xc8')),'ContactId':_0x2f7f6f['ContactId'],'ListId':_0x2f7f6f[_0x95bf('0xe2')],'VoiceQueueId':_0x2f7f6f[_0x95bf('0xe3')]||undefined,'CampaignId':_0x2f7f6f['CampaignId']||undefined})[_0x95bf('0xa4')](loggerCatch(_0x95bf('0xe4')));break;case 0xb:if(_0x2f7f6f['countabandonedretry']>=_0x753de2[_0x95bf('0xf0')]-0x1){return!![];}hopperUtils[_0x95bf('0xde')]({'active':![],'countabandonedretry':_0x2f7f6f[_0x95bf('0xed')]+=0x1,'scheduledat':moment()['add'](_0x753de2[_0x95bf('0xef')],_0x95bf('0xe1'))[_0x95bf('0x41')](_0x95bf('0xc8')),'ContactId':_0x2f7f6f[_0x95bf('0xf1')],'ListId':_0x2f7f6f[_0x95bf('0xe2')],'VoiceQueueId':_0x2f7f6f[_0x95bf('0xe3')]||undefined,'CampaignId':_0x2f7f6f[_0x95bf('0x102')]||undefined})[_0x95bf('0xa4')](loggerCatch(_0x95bf('0xf2')));break;case 0x13:if(_0x2f7f6f[_0x95bf('0x122')]>=_0x753de2[_0x95bf('0x12e')]-0x1){return!![];}hopperUtils[_0x95bf('0xde')]({'active':![],'countmachineretry':_0x2f7f6f['countmachineretry']+=0x1,'scheduledat':moment()['add'](_0x753de2[_0x95bf('0x195')],_0x95bf('0xe1'))['format'](_0x95bf('0xc8')),'ContactId':_0x2f7f6f[_0x95bf('0xf1')],'ListId':_0x2f7f6f['ListId'],'VoiceQueueId':_0x2f7f6f['VoiceQueueId']||undefined,'CampaignId':_0x2f7f6f[_0x95bf('0x102')]||undefined})['catch'](loggerCatch(_0x95bf('0x128')));break;case 0x14:if(_0x2f7f6f['countagentrejectretry']>=_0x753de2[_0x95bf('0x196')]-0x1){return!![];}hopperUtils[_0x95bf('0xde')]({'active':![],'countagentrejectretry':_0x2f7f6f['countagentrejectretry']+=0x1,'scheduledat':moment()['add'](_0x753de2['dialAgentRejectRetryFrequency'],_0x95bf('0xe1'))[_0x95bf('0x41')](_0x95bf('0xc8')),'ContactId':_0x2f7f6f['ContactId'],'ListId':_0x2f7f6f[_0x95bf('0xe2')],'VoiceQueueId':_0x2f7f6f['VoiceQueueId']||undefined,'CampaignId':_0x2f7f6f[_0x95bf('0x102')]||undefined})['catch'](loggerCatch(_0x95bf('0x197')));break;default:return!![];}};Dialer[_0x95bf('0x81')]['callProgressDetecting']=function(_0x55d31c,_0x413fbd,_0x59c498){var _0x268642=this;var _0x38fc5d=new History(_0x55d31c);var _0x5f2424=![];var _0x3ef666;var _0x4013d6;return new Promise(function(_0x1d99ef,_0x45d228){if(_[_0x95bf('0x3d')](_0x413fbd)&&typeof _0x413fbd!=='object'){return _0x45d228(msgResponse(_0x95bf('0x198'),_0x95bf('0x8d'),_0x95bf('0x199')));}if(_[_0x95bf('0x3d')](_0x59c498)&&typeof _0x59c498!==_0x95bf('0x19a')){return _0x45d228(msgResponse(_0x95bf('0x198'),_0x95bf('0x8d'),_0x95bf('0x19b')));}hopperUtils[_0x95bf('0xd9')](_0x38fc5d,_0x59c498[_0x95bf('0xc4')],_0x413fbd)[_0x95bf('0x3b')](function(_0x247d07){if(_0x247d07[_0x95bf('0xdd')]==0x1)_0x5f2424=!![];switch(_0x59c498[_0x95bf('0xc4')]){case'0':_0x413fbd['outboundNoSuchCallsDay']+=0x1;_0x38fc5d[_0x95bf('0xd3')]=0x0;_0x38fc5d[_0x95bf('0x6c')]=_0x95bf('0x19c');_0x38fc5d['countnosuchnumberretry']+=0x1;_0x38fc5d[_0x95bf('0xee')]+=0x1;ami[_0x95bf('0x3e')](_0x95bf('0x19d'),ut[_0x95bf('0x119')](_0x55d31c,'nosuchnumber'));_0x3ef666=_0x413fbd[_0x95bf('0x193')];_0x4013d6=_0x413fbd[_0x95bf('0xd8')];hopperUtils[_0x95bf('0xc9')](_0x38fc5d)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x123')));if(_0x268642[_0x95bf('0x19e')](0x0,_0x55d31c,_0x413fbd)&&!_0x5f2424){if(_0x38fc5d[_0x95bf('0x125')]>=_0x413fbd[_0x95bf('0x192')]){_0x268642[_0x95bf('0x12f')](_0x38fc5d,_0x1d99ef,_0x45d228,'reason\x200\x20no\x20such\x20number....');}else{_0x268642['stateGlobal'](_0x38fc5d,_0x1d99ef,_0x45d228,_0x95bf('0x19f'));}}break;case'3':_0x413fbd[_0x95bf('0x1a0')]+=0x1;_0x38fc5d[_0x95bf('0xd3')]=0x3;_0x38fc5d['statedesc']=_0x95bf('0x1a1');_0x38fc5d[_0x95bf('0x18a')]+=0x1;_0x38fc5d[_0x95bf('0xee')]+=0x1;var _0x279841=ut[_0x95bf('0x1a2')](_0x55d31c,_0x413fbd);ami[_0x95bf('0x3e')](_0x95bf('0x1a3'),_0x279841);_0x3ef666=_0x413fbd[_0x95bf('0x18d')];_0x4013d6=_0x413fbd[_0x95bf('0xd8')];hopperUtils[_0x95bf('0xc9')](_0x38fc5d)[_0x95bf('0xa4')](loggerCatch('[syncAgentComplete][createHistory][3]'));if(_0x268642[_0x95bf('0x19e')](0x3,_0x55d31c,_0x413fbd)&&!_0x5f2424){if(_0x38fc5d[_0x95bf('0x18a')]>=_0x413fbd[_0x95bf('0x18c')]){_0x268642[_0x95bf('0x12f')](_0x38fc5d,_0x1d99ef,_0x45d228,'reason\x203\x20ringing\x20no\x20answer');}else{_0x268642[_0x95bf('0x12d')](_0x38fc5d,_0x1d99ef,_0x45d228,'reason\x203\x20ringing\x20no\x20answer');}}break;case'5':_0x413fbd[_0x95bf('0x1a4')]+=0x1;_0x38fc5d['state']=0x5;_0x38fc5d[_0x95bf('0x6c')]=_0x95bf('0x1a5');_0x38fc5d[_0x95bf('0x12b')]+=0x1;_0x38fc5d['countglobal']+=0x1;ami[_0x95bf('0x3e')](_0x95bf('0x1a6'),ut[_0x95bf('0x119')](_0x55d31c,_0x95bf('0x1a7')));_0x3ef666=_0x413fbd[_0x95bf('0x1a8')];_0x4013d6=_0x413fbd['callAdditionalPhoneAfterMin'];hopperUtils[_0x95bf('0xc9')](_0x38fc5d)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x1a9')));if(_0x268642[_0x95bf('0x19e')](0x5,_0x55d31c,_0x413fbd)&&!_0x5f2424){if(_0x38fc5d['countbusyretry']>=_0x413fbd['dialBusyMaxRetry']){_0x268642[_0x95bf('0x12f')](_0x38fc5d,_0x1d99ef,_0x45d228,_0x95bf('0x1aa'));}else{_0x268642[_0x95bf('0x12d')](_0x38fc5d,_0x1d99ef,_0x45d228,_0x95bf('0x1aa'));}}break;case'8':_0x413fbd['outboundCongestionCallsDay']+=0x1;_0x38fc5d[_0x95bf('0xd3')]=0x8;_0x38fc5d[_0x95bf('0x6c')]=_0x95bf('0x1ab');_0x38fc5d[_0x95bf('0x124')]+=0x1;_0x38fc5d[_0x95bf('0xee')]+=0x1;_0x3ef666=_0x413fbd['dialCongestionRetryFrequency'];_0x4013d6=_0x413fbd[_0x95bf('0xd8')];ami['emit'](_0x95bf('0x1ac'),ut[_0x95bf('0x119')](_0x55d31c,_0x95bf('0x1ad')));hopperUtils['createHistory'](_0x38fc5d)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x1ae')));if(_0x268642[_0x95bf('0x19e')](0x8,_0x55d31c,_0x413fbd)&&!_0x5f2424){if(_0x38fc5d[_0x95bf('0x124')]>=_0x413fbd[_0x95bf('0x191')]){_0x268642[_0x95bf('0x12f')](_0x38fc5d,_0x1d99ef,_0x45d228,_0x95bf('0x1af'));}else{_0x268642[_0x95bf('0x12d')](_0x38fc5d,_0x1d99ef,_0x45d228,'reason\x208\x20congestion');}}break;case'11':_0x413fbd['outboundAbandonedCallsDay']+=0x1;_0x38fc5d[_0x95bf('0xd3')]=0xb;_0x38fc5d[_0x95bf('0x6c')]=_0x95bf('0xf3');_0x38fc5d[_0x95bf('0xed')]+=0x1;_0x38fc5d[_0x95bf('0xee')]+=0x1;_0x3ef666=_0x413fbd['dialAbandonedRetryFrequency'];_0x4013d6=_0x413fbd[_0x95bf('0xd8')];hopperUtils[_0x95bf('0xc9')](_0x38fc5d)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0xf4')));if(_0x268642[_0x95bf('0x19e')](0xb,_0x55d31c,_0x413fbd)&&!_0x5f2424){if(_0x38fc5d[_0x95bf('0xed')]>=_0x413fbd[_0x95bf('0xf0')]){_0x268642[_0x95bf('0x12f')](_0x38fc5d,_0x1d99ef,_0x45d228,_0x95bf('0x1b0'));}else{_0x268642[_0x95bf('0x12d')](_0x38fc5d,_0x1d99ef,_0x45d228,_0x95bf('0x1b0'));}}break;case'20':_0x413fbd[_0x95bf('0x1b1')]+=0x1;_0x38fc5d[_0x95bf('0xd3')]=0x14;_0x38fc5d['statedesc']=_0x95bf('0x1b2');_0x38fc5d[_0x95bf('0x12c')]+=0x1;_0x38fc5d['countglobal']+=0x1;_0x3ef666=_0x413fbd['dialAgentRejectRetryFrequency'];_0x4013d6=_0x413fbd['callAdditionalPhoneAfterMin'];ami[_0x95bf('0x3e')](_0x95bf('0x1b3'),ut[_0x95bf('0x119')](_0x55d31c,_0x95bf('0x1b4')));hopperUtils['createHistory'](_0x38fc5d)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x1b5')));if(_0x268642[_0x95bf('0x19e')](0x14,_0x55d31c,_0x413fbd)&&!_0x5f2424){if(_0x38fc5d[_0x95bf('0x12c')]>=_0x413fbd[_0x95bf('0x196')]){_0x268642['createStateFinal'](_0x38fc5d,_0x1d99ef,_0x45d228,_0x95bf('0x1b6'));}else{_0x268642[_0x95bf('0x12d')](_0x38fc5d,_0x1d99ef,_0x45d228,_0x95bf('0x1b6'));}}break;default:_0x413fbd['outboundUnknownCallsDay']+=0x1;_0x38fc5d[_0x95bf('0xd3')]=0xc;_0x38fc5d[_0x95bf('0x6c')]=_0x59c498['reason'];_0x3ef666=_0x413fbd[_0x95bf('0x1b7')];_0x4013d6=_0x413fbd[_0x95bf('0xd8')];hopperUtils[_0x95bf('0xc9')](_0x38fc5d)[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x1b8')));if(_0x268642[_0x95bf('0x19e')](_0x59c498[_0x95bf('0xc4')],_0x55d31c,_0x413fbd)&&!_0x5f2424){if(_0x38fc5d['countbusyretry']+_0x38fc5d[_0x95bf('0x124')]+_0x38fc5d[_0x95bf('0x18a')]+_0x38fc5d[_0x95bf('0x125')]+_0x38fc5d[_0x95bf('0xd7')]+_0x38fc5d['countabandonedretry']+_0x38fc5d['countmachineretry']+_0x38fc5d[_0x95bf('0x12c')]>=_0x413fbd[_0x95bf('0x18b')]){_0x268642['stateGlobal'](_0x38fc5d,_0x1d99ef,_0x45d228,_0x59c498['reason']);}else{_0x268642[_0x95bf('0x12f')](_0x38fc5d,_0x1d99ef,_0x45d228,_0x59c498[_0x95bf('0xc4')]);}}}})['then'](function(){if(_0x5f2424){hopperUtils[_0x95bf('0xe9')](_0x38fc5d,_0x3ef666,_0x4013d6)[_0x95bf('0x3b')](function(){return _0x1d99ef(0x1);});}});});};Dialer[_0x95bf('0x81')][_0x95bf('0x12d')]=function(_0x2b3ec5,_0x131c9b,_0x4a9f21,_0x31b2f8){var _0x154c9e=new Final(_0x2b3ec5);_0x154c9e['state']=0xf;_0x154c9e[_0x95bf('0x6c')]=_0x95bf('0x1b9');this[_0x95bf('0x12f')](_0x154c9e,_0x131c9b,_0x4a9f21,_0x31b2f8);};Dialer[_0x95bf('0x81')]['createStateFinal']=function(_0x4a9749,_0x253160,_0x47b5bd,_0x1f622d){hopperUtils[_0x95bf('0xcb')](_0x4a9749)[_0x95bf('0x3b')](function(){return _0x253160(msgResponse('[callProgressDetecting]',_0x95bf('0x1ba'),_0x1f622d));})[_0x95bf('0xa4')](function(){return _0x47b5bd(msgResponse(_0x95bf('0x1bb'),'Failure',_0x95bf('0x1bc')));});};Dialer[_0x95bf('0x81')][_0x95bf('0x6')]=function(_0x38fa0a){var _0x43cb40=_0x38fa0a['dialPredictiveOptimizationPercentage']/0x64;var _0x4c6cda=_0x38fa0a[_0x95bf('0x1bd')]/(_0x38fa0a[_0x95bf('0x1bd')]+_0x38fa0a['outboundAnswerCallsDay']);var _0x237797=Math[_0x95bf('0x1be')](_0x38fa0a[_0x95bf('0x1bf')]*(_0x38fa0a['predictiveIntervalMaxThreshold']/0x64));var _0x36126f=Math[_0x95bf('0x1be')](_0x38fa0a[_0x95bf('0x1bf')]*(_0x38fa0a[_0x95bf('0x1c0')]/0x64));var _0x497060=_0x38fa0a['available']+_0x38fa0a[_0x95bf('0x141')];var _0x5bf2ee=Math[_0x95bf('0x1c1')](_0x38fa0a[_0x95bf('0x54')]*_0x38fa0a[_0x95bf('0x57')]*_0x38fa0a[_0x95bf('0x1c2')]*_0x38fa0a[_0x95bf('0x1c3')]);if(_[_0x95bf('0x3d')](_0x38fa0a[_0x95bf('0x27')])){if(!_[_0x95bf('0x3d')](_0x38fa0a[_0x95bf('0x26')])){_0x38fa0a['startPredictive']=undefined;loggerPredictive['error'](_0x95bf('0x1c4'),_0x95bf('0x1c5'));}if(!_['isUndefined'](_0x38fa0a['handlePredictive'])){loggerPredictive[_0x95bf('0x5f')](_0x95bf('0x1c4'),'check\x20handlePredictive\x20is\x20not\x20undefine');clearInterval(_0x38fa0a['handlePredictive']);_0x38fa0a[_0x95bf('0x5d')]=undefined;}_0x38fa0a[_0x95bf('0x27')]=moment()[_0x95bf('0x41')](_0x95bf('0xc8'));loggerPredictive[_0x95bf('0x45')](_0x38fa0a[_0x95bf('0x42')],_0x95bf('0x1c6'),_0x38fa0a[_0x95bf('0x27')]);this[_0x95bf('0xb0')](_0x38fa0a,0x1);}else if(ifInterval(_0x38fa0a[_0x95bf('0x1c7')],_0x38fa0a[_0x95bf('0x27')])){this['handlePower'](_0x38fa0a,0x1);loggerPredictiveCalls['info'](_0x95bf('0x1c8'),_0x38fa0a[_0x95bf('0x27')],_0x38fa0a[_0x95bf('0x42')]);_0x38fa0a[_0x95bf('0x54')]=0x0;_0x38fa0a[_0x95bf('0xd2')]=0x0;}else if(_0x43cb40<_0x4c6cda&&_0x38fa0a[_0x95bf('0x1c9')]===_0x95bf('0x1ca')){clearPredictiveAttributes(_0x38fa0a);loggerPredictive[_0x95bf('0x45')](_0x95bf('0x1cb'),_0x95bf('0x1cc'),_0x4c6cda,'startProgressive',_0x38fa0a['name']);}else if(_0x5bf2ee<_0x38fa0a[_0x95bf('0xd2')]&&_0x38fa0a[_0x95bf('0x1c9')]===_0x95bf('0x1ca')){clearPredictiveAttributes(_0x38fa0a);loggerPredictive[_0x95bf('0x45')](_0x95bf('0x1cd'),_0x95bf('0x1ce'),_0x5bf2ee,_0x95bf('0x1cf'),_0x38fa0a['predictiveIntervalErlangCallsDroppedCalls'],_0x95bf('0x27'),_0x38fa0a['name']);}else if(!ifInterval(_0x38fa0a[_0x95bf('0x1c7')],_0x38fa0a[_0x95bf('0x27')])&&_['isUndefined'](_0x38fa0a[_0x95bf('0x26')])&&!_[_0x95bf('0x3d')](_0x38fa0a[_0x95bf('0x27')])){_0x38fa0a[_0x95bf('0x26')]=moment()[_0x95bf('0x41')](_0x95bf('0xc8'));loggerPredictive[_0x95bf('0x45')](_0x38fa0a[_0x95bf('0x42')],'started\x20in\x20predictive\x20at',_0x38fa0a[_0x95bf('0x26')]);hopperUtils[_0x95bf('0x1d0')](_0x38fa0a['dialPredictiveInterval'])['then'](this['getDataPredictive'](_0x38fa0a))[_0x95bf('0x3b')](mergeDataErlangB(_0x38fa0a))['then'](this[_0x95bf('0x1d1')](_0x38fa0a))[_0x95bf('0xa4')](loggerCatchPredictive(_0x95bf('0x1d2'),_0x38fa0a));}else if(!ifInterval(_0x38fa0a[_0x95bf('0x1c7')],_0x38fa0a[_0x95bf('0x26')])){_0x38fa0a[_0x95bf('0xd2')]=0x0;_0x38fa0a[_0x95bf('0x26')]=moment()[_0x95bf('0x41')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0x95bf('0x45')](_0x38fa0a[_0x95bf('0x42')],_0x95bf('0x1d3'),_0x38fa0a[_0x95bf('0x26')]);clearInterval(_0x38fa0a[_0x95bf('0x5d')]);_0x38fa0a[_0x95bf('0x5d')]=undefined;hopperUtils['avgHandleTime'](_0x38fa0a[_0x95bf('0x1c7')])[_0x95bf('0x3b')](this[_0x95bf('0x1d4')](_0x38fa0a))[_0x95bf('0x3b')](mergeDataErlangB(_0x38fa0a))[_0x95bf('0x3b')](this['startMethodPredictive'](_0x38fa0a))[_0x95bf('0xa4')](loggerCatchPredictive(_0x95bf('0x1d5'),_0x38fa0a));}else if(_0x38fa0a['predictiveIntervalAvailable']&&_0x497060<_0x38fa0a[_0x95bf('0x1bf')]-_0x36126f){clearPredictiveAttributes(_0x38fa0a);loggerPredictive[_0x95bf('0x45')](_0x38fa0a['name'],_0x95bf('0x1d6'),_0x497060,_0x95bf('0x1d7'),_0x38fa0a[_0x95bf('0x1bf')],'-',_0x36126f,'=',_0x38fa0a['predictiveIntervalAvailable']-_0x36126f,')');}else if(_0x38fa0a['predictiveIntervalAvailable']&&_0x497060>_0x38fa0a[_0x95bf('0x1bf')]+_0x237797){clearPredictiveAttributes(_0x38fa0a);loggerPredictive[_0x95bf('0x45')](_0x38fa0a[_0x95bf('0x42')],_0x95bf('0x1d6'),_0x497060,_0x95bf('0x1d8'),_0x38fa0a['predictiveIntervalAvailable'],'+',_0x237797,'=',_0x38fa0a[_0x95bf('0x1bf')]+_0x237797,')');}};Dialer[_0x95bf('0x81')][_0x95bf('0x1d4')]=function(_0x3309bb){var _0x47c47e=this;return function(_0x5ada29){return new Promise(function(_0x25026f,_0x54933d){_[_0x95bf('0x5a')](_0x3309bb,_0x5ada29[0x0]);if(checkGetDataPredictive(_0x5ada29[0x0])){var _0x122ccc=_0x3309bb[_0x95bf('0x1bf')]=_0x3309bb[_0x95bf('0x141')]+_0x3309bb['available'];var _0x524b1c=_0x3309bb[_0x95bf('0x1c7')]*0x3c;var _0x308e1d=_0x5ada29[0x0][_0x95bf('0x4d')]+_0x5ada29[0x0][_0x95bf('0x1d9')];var _0x46c4d3=(_0x5ada29[0x0][_0x95bf('0x49')]+_0x5ada29[0x0][_0x95bf('0xd1')]+_0x5ada29[0x0][_0x95bf('0xea')])/_0x5ada29[0x0][_0x95bf('0x4e')];_0x3309bb[_0x95bf('0x1c2')]=_0x46c4d3>0x0?_0x46c4d3:0x1;switch(_0x3309bb['dialPredictiveOptimization']){case'dropRate':var _0x23455f=_0x3309bb['dialPredictiveOptimizationPercentage']/0x64;return _0x47c47e[_0x95bf('0x1da')](_0x122ccc,_0x524b1c,_0x308e1d,_0x46c4d3,_0x23455f)[_0x95bf('0x3b')](function(_0x2dc1cd){return _0x25026f(_0x2dc1cd);});case _0x95bf('0x1db'):var _0x1802a9=_0x3309bb[_0x95bf('0x1dc')]/0x64;return _0x47c47e[_0x95bf('0x1dd')](_0x122ccc,_0x524b1c,_0x308e1d,_0x46c4d3,_0x1802a9)[_0x95bf('0x3b')](function(_0x140a37){return _0x25026f(_0x140a37);});default:return _0x54933d(msgResponse('[getDataPredictive]','Failure',_0x95bf('0x1de')));}}else{return _0x54933d(msgResponse(_0x95bf('0x1df'),_0x95bf('0x8d'),_0x95bf('0x1e0')));}});};};Dialer[_0x95bf('0x81')]['getDataPredictiveOld']=function(_0x11308a){var _0xd1d288=this;return function(_0x4b4632){return new Promise(function(_0x274a8a,_0x903d48){_['merge'](_0x11308a,_0x4b4632[0x0]);if(checkGetDataPredictive(_0x4b4632[0x0])){loggerPredictive[_0x95bf('0x45')](JSON[_0x95bf('0x72')](_0x4b4632[0x0]));if(_0x11308a[_0x95bf('0x1c9')]==='dropRate'){return _0xd1d288[_0x95bf('0x157')](_0x11308a['id'])[_0x95bf('0x3b')](function(_0x540f12){var _0xb287ec=_0x11308a['loggedIn']-_0x540f12[0x0][_0x95bf('0x1e1')];var _0x2731fa=_0x11308a[_0x95bf('0x1c7')]*0x3c;var _0x349c8a=_0x4b4632[0x0]['predictiveIntervalAvgTalktime']+_0x4b4632[0x0][_0x95bf('0x1d9')];var _0x2f6a62=(_0x4b4632[0x0][_0x95bf('0x49')]+_0x4b4632[0x0][_0x95bf('0xd1')]+_0x4b4632[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x4b4632[0x0][_0x95bf('0x4e')];var _0x65d613=_0x11308a[_0x95bf('0x1dc')]/0x64;_0x11308a['predictiveIntervalPauses']=_0x540f12[0x0][_0x95bf('0x1e1')]||0x0;_0x11308a[_0x95bf('0x1c2')]=_0x2f6a62>0x0?_0x2f6a62:0x1;return _0xd1d288[_0x95bf('0x1da')](_0xb287ec,_0x2731fa,_0x349c8a,_0x2f6a62,_0x65d613);})[_0x95bf('0x3b')](function(_0x4f6b4f){return _0x274a8a(_0x4f6b4f);})[_0x95bf('0xa4')](function(_0x418940){return _0x903d48(msgResponse('[CatchErlangB]',_0x95bf('0x8d'),JSON['stringify'](_0x418940)));});}if(_0x11308a[_0x95bf('0x1c9')]===_0x95bf('0x1db')){return _0xd1d288[_0x95bf('0x157')](_0x11308a['id'])[_0x95bf('0x3b')](function(_0x321ad0){var _0x2a1267=_0x11308a['loggedIn']-_0x321ad0[0x0][_0x95bf('0x1e1')];var _0x381268=_0x11308a['dialPredictiveInterval']*0x3c;var _0x3f00a6=_0x4b4632[0x0]['predictiveIntervalAvgTalktime']+_0x4b4632[0x0][_0x95bf('0x1d9')];var _0x3b9ba5=(_0x4b4632[0x0][_0x95bf('0x49')]+_0x4b4632[0x0][_0x95bf('0xd1')]+_0x4b4632[0x0][_0x95bf('0xea')])/_0x4b4632[0x0]['predictiveIntervalTotalCalls'];var _0x262ec9=_0x11308a[_0x95bf('0x1dc')]/0x64;_0x11308a[_0x95bf('0x1e2')]=_0x321ad0[0x0][_0x95bf('0x1e1')]||0x0;_0x11308a[_0x95bf('0x1c2')]=_0x3b9ba5>0x0?_0x3b9ba5:0x1;return _0xd1d288[_0x95bf('0x1dd')](_0x2a1267,_0x381268,_0x3f00a6,_0x3b9ba5,_0x262ec9);})[_0x95bf('0x3b')](function(_0x5eedd5){return _0x274a8a(_0x5eedd5);})[_0x95bf('0xa4')](function(_0x689f8c){return _0x903d48(msgResponse(_0x95bf('0x1e3'),_0x95bf('0x8d'),JSON[_0x95bf('0x72')](_0x689f8c)));});}}else{return _0x903d48(msgResponse(_0x95bf('0x1df'),_0x95bf('0x8d'),'check\x20failure'));}});};};Dialer[_0x95bf('0x81')][_0x95bf('0x1d1')]=function(_0x33f110){var _0x29154c=this;return function(){var _0x1a7a86=0x0;var _0x11166d=Math[_0x95bf('0x1c1')](_0x33f110['erlangCallToSecond']*0x3e8);if(_0x11166d>0x0){_0x11166d=_0x11166d<0x64?0x64:_0x11166d;loggerPredictive[_0x95bf('0x45')](_0x33f110[_0x95bf('0x42')],_0x95bf('0x1e4'),_0x11166d,'milliseconds');_0x33f110['handlePredictive']=setInterval(function(){_0x29154c[_0x95bf('0x5d')](_0x33f110);loggerPredictiveCalls['info'](_0x95bf('0x1e5'),_0x1a7a86+=0x1);},_0x11166d);}else{loggerPredictive['info'](_0x33f110[_0x95bf('0x42')],'fail\x20to\x20scheduled\x20calls');}};};Dialer[_0x95bf('0x81')][_0x95bf('0x1e6')]=function(_0x205ff9,_0x4b7c44){var _0x1b02b2=this;return function(_0x319b97){if(_[_0x95bf('0x44')](_0x319b97)){if(_[_0x95bf('0xfb')](_0x4b7c44['UserId'])||!_0x4b7c44[_0x95bf('0x1e7')]){if(_0x205ff9[_0x95bf('0xae')]==='booked'){_0x205ff9['queueStatusComplete']=_[_0x95bf('0x3d')](_0x205ff9[_0x95bf('0x70')])?!![]:_0x205ff9[_0x95bf('0x70')];var _0x266008=uuid['v4']();_0x1b02b2[_0x95bf('0x22')][_0x266008]=new Action(_0x205ff9,_0x4b7c44,_0x266008);loggerBooked[_0x95bf('0x45')](_0x95bf('0x1e8'),_0x266008,_0x95bf('0x1e9'),JSON[_0x95bf('0x72')](_0x205ff9[_0x95bf('0x70')]),_0x95bf('0x1ea'),_0x205ff9['name']);if(_0x205ff9[_0x95bf('0x70')]){_0x205ff9[_0x95bf('0x70')]=![];_0x1b02b2[_0x95bf('0xfe')][_0x1b02b2[_0x95bf('0x22')][_0x266008][_0x95bf('0xbd')]]=[];ami[_0x95bf('0x95')]({'actionid':_0x266008,'action':_0x95bf('0x1eb'),'queue':_0x205ff9[_0x95bf('0x42')]})['catch'](function(){_0x1b02b2[_0x95bf('0xc1')](_0x205ff9);hopperUtils[_0x95bf('0xde')]({'active':![],'ContactId':_0x1b02b2[_0x95bf('0x22')][_0x266008][_0x95bf('0xf1')],'ListId':_0x1b02b2[_0x95bf('0x22')][_0x266008]['ListId'],'VoiceQueueId':_0x1b02b2[_0x95bf('0x22')][_0x266008][_0x95bf('0xe3')]||undefined,'CampaignId':_0x1b02b2[_0x95bf('0x22')][_0x266008][_0x95bf('0x102')]||undefined})['catch'](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x1b02b2['actions'][_0x266008];});}else{loggerBooked['info'](_0x95bf('0x1ec'),JSON[_0x95bf('0x72')](_0x205ff9[_0x95bf('0x70')]),_0x95bf('0x1ea'),_0x205ff9['name']);_0x1b02b2['updateOriginated'](_0x205ff9);hopperUtils[_0x95bf('0xde')]({'active':![],'ContactId':_0x1b02b2[_0x95bf('0x22')][_0x266008][_0x95bf('0xf1')],'ListId':_0x1b02b2[_0x95bf('0x22')][_0x266008][_0x95bf('0xe2')],'VoiceQueueId':_0x1b02b2[_0x95bf('0x22')][_0x266008][_0x95bf('0xe3')]||undefined,'CampaignId':_0x1b02b2[_0x95bf('0x22')][_0x266008][_0x95bf('0x102')]||undefined})[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x1ed')));delete _0x1b02b2[_0x95bf('0x22')][_0x266008];}}else{return _0x1b02b2[_0x95bf('0x1ee')](_0x205ff9,_0x4b7c44);}}else{if(utils['getSeconds'](undefined,_0x4b7c44[_0x95bf('0x1ef')])<_0x205ff9[_0x95bf('0x1f0')]*0x3c){if(_0x4b7c44[_0x95bf('0x14f')]&&!_0x4b7c44[_0x95bf('0x14f')]['voicePause']){_0x1b02b2[_0x95bf('0x1c')]['run'](_0x4b7c44['id'])[_0x95bf('0x1a')](function(){_0x1b02b2['updateOriginated'](_0x205ff9);});}else{hopperUtils[_0x95bf('0x1f1')]({'active':![]},_0x4b7c44['id'],0x1)[_0x95bf('0x1a')](function(){_0x1b02b2[_0x95bf('0xc1')](_0x205ff9);});}}else{_0x205ff9[_0x95bf('0x1f2')]+=0x1;_0x1b02b2[_0x95bf('0xc1')](_0x205ff9);if(_0x205ff9[_0x95bf('0x1f3')]){hopperUtils[_0x95bf('0xde')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x4b7c44[_0x95bf('0xf1')],'ListId':_0x4b7c44[_0x95bf('0xe2')],'VoiceQueueId':_0x4b7c44[_0x95bf('0xe3')]||undefined,'CampaignId':_0x4b7c44[_0x95bf('0x102')]||undefined})['catch'](loggerCatch(_0x95bf('0x1f4')));hopperUtils[_0x95bf('0xc9')](createObjHistory(_0x205ff9,_0x4b7c44,utils[_0x95bf('0x65')][_0x95bf('0x1f5')],0x17,'RecallInQueue'))[_0x95bf('0xa4')](loggerCatch(_0x95bf('0x1f6')));}else{_0x1b02b2[_0x95bf('0x11b')](createObjHistory(_0x205ff9,_0x4b7c44,utils[_0x95bf('0x65')][_0x95bf('0x1f7')],0x16,_0x95bf('0x1f8')),_0x95bf('0x1f9'),_0x95bf('0x1fa'));}}}}else{_0x205ff9['outboundBlacklistCallsDay']+=0x1;_0x1b02b2[_0x95bf('0x11b')](createObjHistory(_0x205ff9,_0x4b7c44,utils[_0x95bf('0x65')]['BLACKLIST'],0xd,_0x95bf('0x1fb')),'[Originate][historyBlacklist]','[Originate][MoveBlacklist]');throw _0x95bf('0x1fc');}};};Dialer[_0x95bf('0x81')][_0x95bf('0x161')]=function(_0x74f851){var _0x25c75e=this;var _0x1347b0=_0x74f851[_0x95bf('0x1fd')]-_0x74f851[_0x95bf('0x158')];emitCampaignSummary(_0x74f851);if(_0x1347b0>0x0&&_0x74f851[_0x95bf('0x63')]==0x0){if(_0x1347b0>this[_0x95bf('0x21')]){_0x1347b0=this['maxNumberOriginate'];}_0x74f851[_0x95bf('0x63')]=0x1;hopperUtils[_0x95bf('0x1fe')](_0x74f851,_0x1347b0)[_0x95bf('0x3b')](function(_0x37791e){_0x74f851[_0x95bf('0x63')]=0x0;if(_0x37791e){if(!utils[_0x95bf('0x1ff')](_0x37791e)){_0x74f851[_0x95bf('0x64')]=utils[_0x95bf('0x65')][_0x95bf('0x6a')];logger[_0x95bf('0x45')](_0x95bf('0x200')+_0x74f851['name']);}else{_0x74f851['originated']+=_0x37791e[_0x95bf('0x94')];_0x74f851['message']=utils['CAMPAIGN_STATUS'][_0x95bf('0x201')];for(var _0xf4258c=0x0;_0xf4258c<_0x37791e[_0x95bf('0x94')];_0xf4258c+=0x1){_0x74f851['ivrTotalCallsDays']+=0x1;if(_[_0x95bf('0xfb')](_0x37791e[_0xf4258c])||_['isNil'](_0x37791e[_0xf4258c]['Contact'])||_[_0x95bf('0xfb')](_0x37791e[_0xf4258c][_0x95bf('0x162')])){_0x25c75e[_0x95bf('0x15c')](_0x95bf('0x202'),_0x74f851,_0x37791e[_0xf4258c]);}else{hopperUtils[_0x95bf('0x203')](_[_0x95bf('0xff')](_0x37791e[_0xf4258c],[_0x95bf('0x102'),'phone']))[_0x95bf('0x3b')](_0x25c75e['checkContactBlack'](_0x74f851,_0x37791e[_0xf4258c]))[_0x95bf('0xa4')](_0x25c75e['loggerHandler'](_0x95bf('0x204'),_0x74f851));}}}}})[_0x95bf('0xa4')](loggerGetContactDialer(_0x95bf('0x205'),_0x74f851,_0x1347b0));}};Dialer[_0x95bf('0x81')]['handlePower']=function(_0xca0f97,_0x479e60){var _0x3d81bd=this;var _0x58cc75=[];if(_0x479e60<0x1||_0xca0f97['dialMethod']===_0x95bf('0xb3')){_0x479e60=0x1;}var _0x45214b=Math['floor'](_0xca0f97[_0x95bf('0x13f')]*_0x479e60)-_0xca0f97['originated'];if(_0xca0f97[_0x95bf('0x206')]>0x0){var _0xc0f7d6=_0xca0f97[_0x95bf('0x206')]-_0xca0f97[_0x95bf('0x158')]-_0xca0f97['talking']-_0xca0f97[_0x95bf('0x142')];if(_0x45214b>_0xc0f7d6){_0x45214b=_0xc0f7d6;}}if(_0x45214b>0x0&&_0xca0f97[_0x95bf('0x63')]==0x0){if(_0xca0f97[_0x95bf('0xae')]==='booked'){_0x45214b=0x1;}if(_0x45214b>this[_0x95bf('0x21')]){_0x45214b=this[_0x95bf('0x21')];}for(var _0x3e4794 in this['agents']){if(typeof this[_0x95bf('0x1f')][_0x3e4794]!==_0x95bf('0xa6')){if(this['agents'][_0x3e4794][_0x95bf('0xd3')]===_0x95bf('0x207')&&this[_0x95bf('0x1f')][_0x3e4794][_0x95bf('0x84')]===_0x95bf('0x14c')){_0x58cc75[_0x95bf('0x98')](this[_0x95bf('0x1f')][_0x3e4794]['id']);}}}_0xca0f97[_0x95bf('0x63')]=0x1;hopperUtils[_0x95bf('0x208')](_0xca0f97,_0x58cc75,_0x45214b)['then'](function(_0x57f102){_0xca0f97['temp']=0x0;if(_0x57f102){if(!utils[_0x95bf('0x1ff')](_0x57f102)){hopperUtils['countReScheduled'](_0xca0f97)[_0x95bf('0x3b')](sendMessageReschedule(_0xca0f97))['catch'](loggerCatch('[countReScheduled]\x20'));}else{_0xca0f97[_0x95bf('0x158')]+=_0x57f102[_0x95bf('0x94')];_0xca0f97[_0x95bf('0x64')]=_0xca0f97[_0x95bf('0xae')]===_0x95bf('0xb3')?utils[_0x95bf('0x65')]['ACTIVE']:utils[_0x95bf('0x65')][_0x95bf('0x201')];for(var _0x4cc0a0=0x0;_0x4cc0a0<_0x57f102[_0x95bf('0x94')];_0x4cc0a0+=0x1){if(_['isNil'](_0x57f102[_0x4cc0a0])||_[_0x95bf('0xfb')](_0x57f102[_0x4cc0a0][_0x95bf('0x178')])||_[_0x95bf('0xfb')](_0x57f102[_0x4cc0a0][_0x95bf('0x162')])){_0x3d81bd[_0x95bf('0x15c')](_0x95bf('0x202'),_0xca0f97,_0x57f102[_0x4cc0a0]);}else{hopperUtils[_0x95bf('0x209')](_[_0x95bf('0xff')](_0x57f102[_0x4cc0a0],['VoiceQueueId',_0x95bf('0x162')]))[_0x95bf('0x3b')](_0x3d81bd[_0x95bf('0x1e6')](_0xca0f97,_0x57f102[_0x4cc0a0]))[_0x95bf('0xa4')](_0x3d81bd['loggerHandler']('[actionOriginate]\x20',_0xca0f97));}}}}})[_0x95bf('0xa4')](loggerGetContactDialer(_0x95bf('0x20a'),_0xca0f97,_0x45214b));}};Dialer[_0x95bf('0x81')][_0x95bf('0x5d')]=function(_0x26c42d){if(_0x26c42d[_0x95bf('0x206')]>0x0){var _0x49e96b=_0x26c42d[_0x95bf('0x206')]-_0x26c42d[_0x95bf('0x158')]-_0x26c42d[_0x95bf('0x141')];if(_0x49e96b>0x0&&_0x26c42d[_0x95bf('0x63')]==0x0){this[_0x95bf('0x20b')](_0x26c42d);}else{loggerPredictiveCalls[_0x95bf('0x45')](_0x95bf('0x20c'));}}else{this[_0x95bf('0x20b')](_0x26c42d);}};Dialer[_0x95bf('0x81')][_0x95bf('0x20b')]=function(_0x4e5747){var _0x35e845=this;var _0x3da24f=[];_0x4e5747[_0x95bf('0x158')]+=0x1;for(var _0x4099eb in this['agents']){if(typeof this[_0x95bf('0x1f')][_0x4099eb]!==_0x95bf('0xa6')){if(this[_0x95bf('0x1f')][_0x4099eb][_0x95bf('0xd3')]==='not_inuse'&&this[_0x95bf('0x1f')][_0x4099eb][_0x95bf('0x84')]===_0x95bf('0x14c')){_0x3da24f['push'](this[_0x95bf('0x1f')][_0x4099eb]['id']);}}}_0x4e5747['temp']=0x1;return this[_0x95bf('0x208')](_0x4e5747['id'],_0x3da24f,0x1,_0x4e5747['dialOrderByScheduledAt'],_0x4e5747)[_0x95bf('0x3b')](function(_0x1ad1b1){_0x4e5747['temp']=0x1;if(_0x1ad1b1){if(!utils[_0x95bf('0x1ff')](_0x1ad1b1)){utils['checkContactLowerLimitOriginate'](_0x4e5747,0x1,0x0);return hopperUtils[_0x95bf('0x20d')](_0x4e5747)[_0x95bf('0x3b')](sendMessageReschedule(_0x4e5747))['catch'](loggerCatch(_0x95bf('0x20e')));}else{_0x4e5747[_0x95bf('0x64')]=utils[_0x95bf('0x65')]['RUNNING'];if(_[_0x95bf('0xfb')](_0x1ad1b1[0x0])||_[_0x95bf('0xfb')](_0x1ad1b1[0x0]['Contact'])||_['isNil'](_0x1ad1b1[0x0][_0x95bf('0x162')])){_0x35e845[_0x95bf('0x15c')]('[actionOriginate]\x20',_0x4e5747,_0x1ad1b1[0x0]);}else{return hopperUtils[_0x95bf('0x209')](_[_0x95bf('0xff')](_0x1ad1b1[0x0],['VoiceQueueId','phone']))['then'](_0x35e845[_0x95bf('0x1e6')](_0x4e5747,_0x1ad1b1[0x0]))['catch'](_0x35e845['loggerHandler']('[actionOriginatePredictive]\x20',_0x4e5747));}}}})[_0x95bf('0xa4')](loggerGetContactDialer(_0x95bf('0x20f'),_0x4e5747,0x1));};Dialer['prototype'][_0x95bf('0x1da')]=function(_0x59de72,_0x6fa29c,_0x15e1d3,_0x4a6ce4,_0x182b00,_0x2834a7){loggerPredictive[_0x95bf('0x45')](_0x95bf('0x210'));loggerPredictive[_0x95bf('0x45')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x59de72);loggerPredictive[_0x95bf('0x45')](_0x95bf('0x211'),_0x6fa29c);loggerPredictive['info']('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x15e1d3);loggerPredictive['info'](_0x95bf('0x212'),_0x4a6ce4);loggerPredictive[_0x95bf('0x45')](_0x95bf('0x213'),_0x182b00);loggerPredictive[_0x95bf('0x45')]('---------------------------');return new Promise(function(_0x53e82e,_0x3432f9){if(_0x59de72<=0x0||isNaN(_0x59de72)){return _0x3432f9(msgResponse(_0x95bf('0x214'),_0x95bf('0x80'),_0x95bf('0x215')+_0x59de72));}if(_0x15e1d3<=0x0||isNaN(_0x15e1d3)){return _0x3432f9(msgResponse(_0x95bf('0x214'),_0x95bf('0x80'),_0x95bf('0x216')+_0x15e1d3));}if(_0x4a6ce4<=0x0||isNaN(_0x4a6ce4)){return _0x3432f9(msgResponse(_0x95bf('0x214'),'Error','p\x20=\x20'+_0x4a6ce4));}if(_0x6fa29c<=0x0||isNaN(_0x6fa29c)){return _0x3432f9(msgResponse('[abandonmentRate]',_0x95bf('0x80'),'interval\x20=\x20'+_0x6fa29c));}if(_0x182b00<=0x0||isNaN(_0x182b00)){return _0x3432f9(msgResponse('[abandonmentRate]',_0x95bf('0x80'),_0x95bf('0x217')+_0x182b00));}_0x2834a7=_0x2834a7||0x0;var _0x35132b=0x1/_0x15e1d3;var _0x38fc34=0x0;var _0x309580=0x0;var _0x1e6f60=0x0;var _0x2f8fa7=0x0;for(var _0x1644db=0x0;_0x1e6f60<_0x182b00;_0x1644db+=0x1){_0x309580=_0x1644db/_0x6fa29c;_0x38fc34=(_0x4a6ce4*_0x309580+_0x2834a7)/_0x35132b;_0x1e6f60=utils[_0x95bf('0x218')](_0x38fc34,_0x59de72);_0x2f8fa7=_0x38fc34/_0x59de72*(0x1-utils[_0x95bf('0x218')](_0x38fc34,_0x59de72));}return _0x53e82e({'erlangCalls':_0x1644db,'erlangCallToSecond':_0x6fa29c/_0x1644db,'erlangAbandonmentRate':_0x1e6f60,'erlangBusyFactor':_0x2f8fa7});});};Dialer[_0x95bf('0x81')][_0x95bf('0x1dd')]=function(_0x4696df,_0x26dd02,_0x13f3ab,_0x301573,_0x54ade2,_0x8a18fc){loggerPredictive['info']('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive[_0x95bf('0x45')](_0x95bf('0x219'),_0x4696df);loggerPredictive[_0x95bf('0x45')](_0x95bf('0x211'),_0x26dd02);loggerPredictive['info'](_0x95bf('0x21a'),_0x13f3ab);loggerPredictive[_0x95bf('0x45')](_0x95bf('0x212'),_0x301573);loggerPredictive[_0x95bf('0x45')](_0x95bf('0x21b'),_0x54ade2);loggerPredictive['info'](_0x95bf('0x59'));return new Promise(function(_0x9f5c62,_0x405cd5){if(_0x4696df<=0x0||isNaN(_0x4696df)){return _0x405cd5(msgResponse('[busyFactor]','Error',_0x95bf('0x215')+_0x4696df));}if(_0x13f3ab<=0x0||isNaN(_0x13f3ab)){return _0x405cd5(msgResponse(_0x95bf('0x21c'),_0x95bf('0x80'),_0x95bf('0x216')+_0x13f3ab));}if(_0x301573<=0x0||isNaN(_0x301573)){return _0x405cd5(msgResponse(_0x95bf('0x21c'),_0x95bf('0x80'),_0x95bf('0x21d')+_0x301573));}if(_0x26dd02<=0x0||isNaN(_0x26dd02)){return _0x405cd5(msgResponse('[busyFactor]',_0x95bf('0x80'),_0x95bf('0x21e')+_0x26dd02));}if(_0x54ade2<=0x0||isNaN(_0x54ade2)){return _0x405cd5(msgResponse(_0x95bf('0x21c'),_0x95bf('0x80'),_0x95bf('0x21f')+_0x54ade2));}_0x8a18fc=_0x8a18fc||0x0;var _0x96fde7=0x1/_0x13f3ab;var _0x522950=0x0;var _0x43f07c=0x0;var _0x439c9f=0x0;var _0x4dcff5=0x0;for(var _0x15f6cd=0x0;_0x4dcff5<_0x54ade2;_0x15f6cd+=0x1){_0x43f07c=_0x15f6cd/_0x26dd02;_0x522950=(_0x301573*_0x43f07c+_0x8a18fc)/_0x96fde7;_0x439c9f=utils[_0x95bf('0x218')](_0x522950,_0x4696df);_0x4dcff5=_0x522950/_0x4696df*(0x1-utils['erlangb'](_0x522950,_0x4696df));}return _0x9f5c62({'erlangCalls':_0x15f6cd,'erlangCallToSecond':_0x26dd02/_0x15f6cd,'erlangAbandonmentRate':_0x439c9f,'erlangBusyFactor':_0x4dcff5});});};module[_0x95bf('0x220')]=Dialer;