Built motion from commit 092f8824.|2.5.49

[motion2.git] / server / services / ami / dialer / index.js

// *************************************************************************
// *                                                                       *
// * xCALLY Motion -  The Omnichannel Contact Center                       *
// * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * Email: info@xcally.com                                                *
// * Website: https://www.xcally.com                                       *
// *                                                                       *
// *************************************************************************
// *                                                                       *
// * The SOFTWARE PRODUCT is protected by copyright laws and international *
// * copyright treaties, as well as other intellectual property laws and   *
// * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
// *                                                                       *
// *************************************************************************
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_0x59cc19=function(_0xa33bc6){while(--_0xa33bc6){_0x57b54c['push'](_0x57b54c['shift']());}};_0x59cc19(++_0x54ce0d);}(_0x31f9,0xe8));var _0x931f=function(_0x333b4e,_0x36f837){_0x333b4e=_0x333b4e-0x0;var _0x249a28=_0x31f9[_0x333b4e];return _0x249a28;};'use strict';var util=require(_0x931f('0x0'));var _=require('lodash');var BPromise=require(_0x931f('0x1'));var uuid=require(_0x931f('0x2'));var moment=require(_0x931f('0x3'));var rr=require('rr');var md5=require(_0x931f('0x4'));var Redis=require(_0x931f('0x5'));var ut=require('../preview/util/util');var config=require(_0x931f('0x6'));var logger=require('../../../config/logger')(_0x931f('0x7'));var loggerBooked=require(_0x931f('0x8'))(_0x931f('0x9'));var loggerPredictive=require(_0x931f('0x8'))(_0x931f('0xa'));var loggerPredictiveCalls=require(_0x931f('0x8'))(_0x931f('0xb'));var loggerSyncQueueSummary=require(_0x931f('0x8'))(_0x931f('0xc'));var ami=require(_0x931f('0xd'));config[_0x931f('0xe')]=_['defaults'](config[_0x931f('0xe')],{'host':_0x931f('0xf'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x931f('0xe')]));var cmHopper=require(_0x931f('0x10'));var cmHopperHistory=require(_0x931f('0x11'));var cmHopperBlack=require(_0x931f('0x12'));var voiceQueueRt=require(_0x931f('0x13'));var RpcSetting=require(_0x931f('0x14'));var Action=require(_0x931f('0x15'));var History=require(_0x931f('0x16'));var Final=require(_0x931f('0x17'));var AgentComplete=require('./agentComplete');var QueueCallerAbandon=require(_0x931f('0x18'));var Hangup=require(_0x931f('0x19'));var ipAgi=process[_0x931f('0x1a')][_0x931f('0x1b')]||'127.0.0.1';var strategy={'rrmemory':'rrmemory','roundrobin':'roundrobin'};var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence['prototype'][_0x931f('0x1c')]=function(_0x13b257){this[_0x931f('0x1d')]=this[_0x931f('0x1d')]?this[_0x931f('0x1d')]['finally'](_0x13b257):_0x13b257();};function Dialer(_0x1e3a9b,_0x325521){this[_0x931f('0x1e')]=new Sequence();this[_0x931f('0x1f')]=_0x325521;this[_0x931f('0x20')]=_0x1e3a9b[_0x931f('0x20')];this[_0x931f('0x21')]=_0x1e3a9b[_0x931f('0x21')];this[_0x931f('0x22')]=_0x1e3a9b['agents'];this[_0x931f('0x23')]=_0x1e3a9b[_0x931f('0x23')];this['maxNumberOriginate']=config[_0x931f('0x24')]||0x2;this[_0x931f('0x25')]={};this['actions']={};this[_0x931f('0x26')]={};this[_0x931f('0x27')]={};this['optionPredictive']={};this[_0x931f('0x28')]={};this[_0x931f('0x29')]={};this[_0x931f('0x2a')]={};this[_0x931f('0x2b')]={};this[_0x931f('0x2c')]={};ami['on'](_0x931f('0x2d'),this[_0x931f('0x2e')]['bind'](this));ami['on'](_0x931f('0x2f'),this[_0x931f('0x30')][_0x931f('0x31')](this));ami['on'](_0x931f('0x32'),this[_0x931f('0x33')]['bind'](this));ami['on'](_0x931f('0x34'),this[_0x931f('0x35')][_0x931f('0x31')](this));ami['on'](_0x931f('0x36'),this[_0x931f('0xc')]['bind'](this));ami['on'](_0x931f('0x37'),this[_0x931f('0x38')]['bind'](this));ami['on'](_0x931f('0x39'),this[_0x931f('0x3a')]['bind'](this));ami['on']('varset',this[_0x931f('0x3b')][_0x931f('0x31')](this));ami['on'](_0x931f('0x3c'),this[_0x931f('0x3d')][_0x931f('0x31')](this));ami['on']('queuestatuscomplete',this[_0x931f('0x3e')][_0x931f('0x31')](this));this['loopCampaigns']();this[_0x931f('0x3f')]();RpcSetting['getSettings']()[_0x931f('0x40')](function(_0xcef315){previewRecallmeReminderInterval=_0xcef315['previewRecallmeReminderInterval'];});}function isNotNull(_0x5c19e3){return _0x5c19e3!==null&&!_['isUndefined'](_0x5c19e3);}function checkIsLoggedIn(_0x2b4b71,_0x3625f8){return function(){if(_0x3625f8<=0x0){_0x2b4b71[_0x931f('0x41')]=_0x931f('0x42');throw _0x2b4b71['name']+_0x931f('0x43');}};}function isActive(_0x31c0a9){return _0x31c0a9;}function checkIsActive(_0x481cdd,_0x3c3312){return function(){if(!isActive(_0x3c3312)){_0x481cdd['message']='NOT_ACTIVE';throw _0x481cdd['name']+_0x931f('0x44');}};}function checkInterval(_0x2de5e1){return function(){if(!isNotNull(_0x2de5e1[_0x931f('0x45')])){_0x2de5e1[_0x931f('0x41')]=_0x931f('0x46');throw _0x2de5e1[_0x931f('0x47')]+_0x931f('0x48');}if(!isNotNull(_0x2de5e1[_0x931f('0x45')][_0x931f('0x49')])){_0x2de5e1['message']='INTERVAL_IS_NULL';throw _0x2de5e1['name']+_0x931f('0x48');}if(!isNotNull(_[_0x931f('0x4a')](_0x2de5e1[_0x931f('0x45')][_0x931f('0x49')]))){_0x2de5e1[_0x931f('0x41')]=_0x931f('0x46');throw _0x2de5e1[_0x931f('0x47')]+_0x931f('0x48');}};}function msgResponse(_0x4d0dae,_0x425658,_0x10a566){return{'action':_0x4d0dae,'response':_0x425658,'message':_0x10a566,'stack':_0x10a566};}function myreject(_0x3c46ac){return function(_0x271717){return _0x3c46ac(msgResponse(_0x931f('0x4b'),'Error',JSON[_0x931f('0x4c')](_0x271717)));};}function getSeconds(_0x4dcf3e,_0x1db471){var _0x3ccad4=moment(_0x4dcf3e)[_0x931f('0x4d')](0x0);var _0x36339f=moment(_0x1db471)[_0x931f('0x4d')](0x0);return _0x3ccad4[_0x931f('0x4e')](_0x36339f,_0x931f('0x4f'));}function emit(_0x49b570,_0x4e8ff4,_0x37503b){io['to'](_0x49b570)[_0x931f('0x50')](_0x4e8ff4,_0x37503b);}function emitVoiceQueueSummary(_0x27934a){if(_0x27934a[_0x931f('0x51')]==='outbound'){var _0x13a804={'id':_0x27934a['id'],'name':_0x27934a['name'],'strategy':_0x27934a[_0x931f('0x52')],'answered':_0x27934a[_0x931f('0x53')],'available':_0x27934a['available'],'loggedIn':_0x27934a[_0x931f('0x54')],'pTalking':_0x27934a['pTalking'],'sumBillable':_0x27934a['sumBillable'],'sumDuration':_0x27934a[_0x931f('0x55')],'sumHoldTime':_0x27934a[_0x931f('0x56')]||0x0,'talking':_0x27934a[_0x931f('0x57')],'total':_0x27934a[_0x931f('0x58')],'type':_0x27934a[_0x931f('0x51')],'unmanaged':_0x27934a[_0x931f('0x59')],'abandoned':_0x27934a[_0x931f('0x5a')],'waiting':_0x27934a[_0x931f('0x5b')],'loggedInDb':_0x27934a[_0x931f('0x5c')],'dialActive':_0x27934a[_0x931f('0x5d')],'dialMethod':_0x27934a[_0x931f('0x5e')],'dialOriginateCallerIdName':_0x27934a['dialOriginateCallerIdName'],'dialOriginateCallerIdNumber':_0x27934a[_0x931f('0x5f')],'dialOriginateTimeout':_0x27934a[_0x931f('0x60')],'dialPrefix':_0x27934a[_0x931f('0x61')],'outboundAnswerAgiCallsDay':_0x27934a['outboundAnswerAgiCallsDay'],'outboundAnswerCallsDay':_0x27934a['outboundAnswerCallsDay'],'outboundBlacklistCallsDay':_0x27934a[_0x931f('0x62')],'outboundBusyCallsDay':_0x27934a[_0x931f('0x63')],'outboundCongestionCallsDay':_0x27934a[_0x931f('0x64')],'outboundDropCallsDayACS':_0x27934a[_0x931f('0x65')],'outboundDropCallsDayCallersExit':_0x27934a['outboundDropCallsDayCallersExit'],'outboundDropCallsDayTimeout':_0x27934a[_0x931f('0x66')],'outboundNoAnswerCallsDay':_0x27934a[_0x931f('0x67')],'outboundNoSuchCallsDay':_0x27934a[_0x931f('0x68')],'outboundOriginateFailureCallsDay':_0x27934a[_0x931f('0x69')],'outboundReCallsDay':_0x27934a[_0x931f('0x6a')],'outboundRejectCallsDay':_0x27934a[_0x931f('0x6b')],'outboundUnknownCallsDay':_0x27934a[_0x931f('0x6c')],'predictiveIntervalAnsweredCalls':_0x27934a['predictiveIntervalAnsweredCalls'],'predictiveIntervalAvgHoldtime':_0x27934a[_0x931f('0x6d')],'predictiveIntervalAvgTalktime':_0x27934a['predictiveIntervalAvgTalktime'],'predictiveIntervalDroppedCallsCallersExit':_0x27934a[_0x931f('0x6e')],'predictiveIntervalDroppedCallsTimeout':_0x27934a['predictiveIntervalDroppedCallsTimeout'],'predictiveIntervalErlangCalls':_0x27934a[_0x931f('0x6f')],'predictiveIntervalErlangCallsDroppedCalls':_0x27934a[_0x931f('0x70')],'predictiveIntervalHitRate':_0x27934a[_0x931f('0x71')],'predictiveIntervalMultiplicativeFactor':_0x27934a['predictiveIntervalMultiplicativeFactor'],'predictiveIntervalPauses':_0x27934a[_0x931f('0x72')],'predictiveIntervalAvailable':_0x27934a[_0x931f('0x73')],'predictiveIntervalTotalCalls':_0x27934a[_0x931f('0x74')],'message':_0x27934a['message'],'originated':_0x27934a[_0x931f('0x75')],'erlangCalls':_0x27934a[_0x931f('0x76')],'erlangCallToSecond':_0x27934a[_0x931f('0x77')],'erlangAbandonmentRate':_0x27934a[_0x931f('0x78')],'erlangBusyFactor':_0x27934a['erlangBusyFactor'],'startPredictive':_0x27934a['startPredictive'],'startProgressive':_0x27934a['startProgressive']};if(_0x27934a['Trunk']){_0x13a804[_0x931f('0x79')]={'id':_0x27934a[_0x931f('0x79')]['id'],'name':_0x27934a[_0x931f('0x79')][_0x931f('0x47')],'active':_0x27934a[_0x931f('0x79')]['active'],'callerid':_0x27934a[_0x931f('0x79')][_0x931f('0x7a')]};}if(_0x27934a['Interval']){_0x13a804[_0x931f('0x45')]={'id':_0x27934a[_0x931f('0x45')]['id'],'name':_0x27934a['Interval'][_0x931f('0x47')]};}var _0x35fb1f=md5(JSON[_0x931f('0x4c')](_0x13a804));if(_0x27934a[_0x931f('0x4')]!==_0x35fb1f){_0x27934a[_0x931f('0x4')]=_0x35fb1f;emit(util[_0x931f('0x7b')](_0x931f('0x7c'),_0x13a804['name']),_0x931f('0x7d'),_0x13a804);}}}function emitCampaignSummary(_0x3dc18c){if(_0x3dc18c[_0x931f('0x51')]==='ivr'){emit(util[_0x931f('0x7b')](_0x931f('0x7e'),_0x3dc18c[_0x931f('0x47')]),_0x931f('0x7f'),_0x3dc18c);}}function checkGetDataPredictive(_0xfc2a6a){if(isNotNull(_0xfc2a6a)&&!_[_0x931f('0x4a')](_0xfc2a6a)){loggerPredictive[_0x931f('0x80')]('-----\x20Stats\x20Predictive\x20---');loggerPredictive[_0x931f('0x80')](_0x931f('0x81'),_0xfc2a6a[_0x931f('0x74')]);loggerPredictive[_0x931f('0x80')]('Answered\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xfc2a6a[_0x931f('0x82')]);loggerPredictive['info']('Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xfc2a6a[_0x931f('0x83')]);loggerPredictive['info'](_0x931f('0x84'),_0xfc2a6a[_0x931f('0x6e')]);loggerPredictive[_0x931f('0x80')](_0x931f('0x85'),_0xfc2a6a['predictiveIntervalAvgHoldtime']);loggerPredictive[_0x931f('0x80')](_0x931f('0x86'),_0xfc2a6a[_0x931f('0x87')]);loggerPredictive[_0x931f('0x80')]('---------------------------');if(_0xfc2a6a['predictiveIntervalTotalCalls']>0x0){if(!_['isUndefined'](_0xfc2a6a[_0x931f('0x87')])&&_0xfc2a6a[_0x931f('0x87')]>0x0){return!![];}loggerPredictive[_0x931f('0x80')](_0x931f('0x88'));if(!_[_0x931f('0x89')](_0xfc2a6a[_0x931f('0x6d')])&&_0xfc2a6a['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive[_0x931f('0x80')](_0x931f('0x8a'));}else{loggerPredictive[_0x931f('0x80')](_0x931f('0x8b'));}}else{loggerPredictive[_0x931f('0x80')](_0x931f('0x8c'));}return![];}function mergeDataErlangB(_0x43eba2){return function(_0x256c02){loggerPredictive['info'](_0x931f('0x8d'));loggerPredictive[_0x931f('0x80')](_0x931f('0x8e'),_0x256c02[_0x931f('0x76')]);loggerPredictive[_0x931f('0x80')](_0x931f('0x8f'),_0x256c02[_0x931f('0x77')]);loggerPredictive[_0x931f('0x80')](_0x931f('0x90'),_0x256c02['erlangAbandonmentRate']);loggerPredictive[_0x931f('0x80')](_0x931f('0x91'),_0x256c02[_0x931f('0x92')]);loggerPredictive[_0x931f('0x80')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x256c02[_0x931f('0x78')]);loggerPredictive['info']('---------------------------');_[_0x931f('0x93')](_0x43eba2,_0x256c02);};}function getDiff(_0x260edb){var _0x27daa6=moment()[_0x931f('0x4d')](0x0);var _0xd29f3d=moment(_0x260edb)[_0x931f('0x4d')](0x0);return _0x27daa6[_0x931f('0x4e')](_0xd29f3d,_0x931f('0x4f'));}function ifInterval(_0x105132,_0x2d4e57){if(_[_0x931f('0x89')](_0x2d4e57)){return![];}return getDiff(_0x2d4e57)<_0x105132*0x3c;}function freeVariablesPredictive(_0x16d080){if(isNotNull(_0x16d080)){if(!_['isUndefined'](_0x16d080[_0x931f('0x29')])){_0x16d080[_0x931f('0x29')]=undefined;loggerPredictive[_0x931f('0x80')](_0x16d080[_0x931f('0x47')],'clearing\x20variable\x20start\x20progressive');}if(!_[_0x931f('0x89')](_0x16d080['startPredictive'])){_0x16d080['startPredictive']=undefined;loggerPredictive[_0x931f('0x80')](_0x16d080[_0x931f('0x47')],_0x931f('0x94'));}if(!_[_0x931f('0x89')](_0x16d080[_0x931f('0x95')])){clearInterval(_0x16d080[_0x931f('0x95')]);_0x16d080['handlePredictive']=undefined;loggerPredictive[_0x931f('0x80')](_0x16d080[_0x931f('0x47')],_0x931f('0x96'));}}}function erlangb(_0x50e78f,_0x2819c0){if(_0x2819c0===0x0){return 0x0;}var _0x2131a9=0x1;for(var _0x385daa=0x1;_0x385daa<=_0x2819c0;_0x385daa+=0x1){_0x2131a9=0x1+_0x2131a9*_0x385daa/_0x50e78f;}return 0x1/_0x2131a9;}function isVoiceQueueOutbound(_0x55df44){return _0x55df44===_0x931f('0x97');}function isNotPreview(_0x5420f9){return _0x5420f9!==_0x931f('0x1f');}function isCampaignIvr(_0x5f2798){return _0x5f2798==='ivr';}function getCallerId(_0x292b91,_0x55575b,_0x46a8f0){if(!_[_0x931f('0x89')](_0x46a8f0)&&typeof _0x46a8f0===_0x931f('0x98')&&!_[_0x931f('0x4a')](_0x46a8f0)){if(!_[_0x931f('0x89')](_0x55575b)&&typeof _0x55575b===_0x931f('0x98')&&!_[_0x931f('0x4a')](_0x55575b)){return util[_0x931f('0x7b')](_0x931f('0x99'),_0x55575b,_0x46a8f0);}return util[_0x931f('0x7b')](_0x931f('0x99'),_0x46a8f0,_0x46a8f0);}if(!_[_0x931f('0x89')](_0x292b91)&&typeof _0x292b91===_0x931f('0x98')&&!_[_0x931f('0x4a')](_0x292b91)){return _0x292b91;}return _0x931f('0x9a');}function loggerCatchQueueSummary(_0x2148f8,_0x1e0619){return function(_0x3d557a){freeVariablesPredictive(_0x1e0619);emitVoiceQueueSummary(_0x1e0619);emitCampaignSummary(_0x1e0619);loggerSyncQueueSummary['error'](_0x2148f8,util[_0x931f('0x9b')](_0x3d557a,{'showHidden':![],'depth':null}));};}function loggerCatchPredictive(_0x1b7ea0,_0x1c72d3){return function(_0x41ecae){loggerPredictive[_0x931f('0x9c')](_0x1c72d3[_0x931f('0x47')],_0x1b7ea0);loggerPredictive[_0x931f('0x9c')](_0x41ecae[_0x931f('0x9d')]);freeVariablesPredictive(_0x1c72d3);};}function loggerCatch(_0x1f61db){return function(_0x2dfecb){logger['error'](_0x1f61db,util['inspect'](_0x2dfecb,{'showHidden':![],'depth':null}));};}function checkContactEmpty(_0x132069){return _0x132069&&!_[_0x931f('0x89')](_0x132069)&&_0x132069[_0x931f('0x9e')]>0x0;}function decremetOriginate(_0x2dd709){if(!_[_0x931f('0x89')](_0x2dd709)&&_0x2dd709!==null){if(typeof _0x2dd709[_0x931f('0x75')]!==_0x931f('0x9f')){if(_0x2dd709['originated']>0x0){_0x2dd709[_0x931f('0x75')]-=0x1;}else{logger[_0x931f('0x9c')]('[decremetOriginate]\x20object\x20originated\x20is\x20negative');}}}else{logger['error'](_0x931f('0xa0'));}}function checkContactLowerLimitOriginate(_0x49647b,_0x3c2e2c,_0x23490b){if(_0x3c2e2c>_0x23490b){for(var _0x1ff4fd=0x0;_0x1ff4fd<_0x3c2e2c-_0x23490b;_0x1ff4fd+=0x1){decremetOriginate(_0x49647b);}}}function loggerGetContactDialer(_0x150614,_0x3d95c7,_0x365e8f){return function(_0x2a847c){checkContactLowerLimitOriginate(_0x3d95c7,_0x365e8f,0x0);logger[_0x931f('0x9c')](_0x150614,util[_0x931f('0x9b')](_0x2a847c,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x2c52b8){return function(_0x237a73){if(isNotNull(_0x237a73)&&isNotNull(_0x237a73[0x0])){if(_0x237a73[0x0]['contactsRescheduled']>0x0){_0x2c52b8[_0x931f('0x41')]=_0x931f('0xa1');logger[_0x931f('0x80')]('[getContactDialer2][ReScheduled]'+_0x2c52b8[_0x931f('0x47')],_0x237a73[0x0][_0x931f('0xa2')],'contacts');}else{_0x2c52b8[_0x931f('0x41')]=_0x931f('0xa3');logger[_0x931f('0x80')]('[getContactDialer2][Empty]'+_0x2c52b8[_0x931f('0x47')]);}}};}function notSendMessagesQueue(_0x3a0568){if(_0x3a0568[_0x931f('0xa4')]){freeVariablesPredictive(_0x3a0568);if(_0x3a0568[_0x931f('0x75')]===0x0&&_0x3a0568[_0x931f('0x57')]===0x0&&_0x3a0568[_0x931f('0x5b')]===0x0&&(_0x3a0568[_0x931f('0xa5')]||0x0)===0x0){_0x3a0568[_0x931f('0xa4')]=![];_0x3a0568['available']=0x0;_0x3a0568[_0x931f('0x41')]=_0x931f('0xa6');loggerSyncQueueSummary['error'](_0x931f('0xa7'),_0x3a0568[_0x931f('0x47')],_0x931f('0xa8'));}else{_0x3a0568[_0x931f('0x41')]='IS_DISACTIVED';loggerSyncQueueSummary['error'](_0x931f('0xa7'),_0x3a0568['name'],'is\x20disactive');}emitVoiceQueueSummary(_0x3a0568);}}function notSendMessagesCampaign(_0xbb571b){if(_0xbb571b[_0x931f('0xa4')]){if(_0xbb571b[_0x931f('0x75')]===0x0){_0xbb571b['sendMessageOneNotActive']=![];_0xbb571b['message']=_0x931f('0xa6');loggerSyncQueueSummary[_0x931f('0x9c')](_0x931f('0xa9'),_0xbb571b['name'],_0x931f('0xa8'));}else{_0xbb571b[_0x931f('0x41')]=_0x931f('0xaa');loggerSyncQueueSummary[_0x931f('0x9c')](_0x931f('0xa9'),_0xbb571b[_0x931f('0x47')],_0x931f('0xab'));}emitCampaignSummary(_0xbb571b);}}function createObjHistory(_0x7051fa,_0x3fcd68,_0x59d98c,_0x589dfe,_0x4e56f7){_0x7051fa[_0x931f('0x41')]=_0x59d98c;var _0x4e7032=new Action(_0x7051fa,_0x3fcd68);var _0x1bf131=new History(_0x4e7032);_0x1bf131[_0x931f('0xac')]=_0x589dfe;_0x1bf131[_0x931f('0xad')]=_0x4e56f7;_0x1bf131[_0x931f('0xae')]=_0x4e7032[_0x931f('0xaf')];return _0x1bf131;}Dialer['prototype'][_0x931f('0x3f')]=function(){var _0x122783=this;setInterval(function(){_0x122783[_0x931f('0xb0')](_0x122783[_0x931f('0x27')],_0x931f('0xb1'));_0x122783[_0x931f('0xb0')](_0x122783[_0x931f('0xb2')],'[actions]');},0x32c8);};Dialer[_0x931f('0xb3')]['clearZombieChannels']=function(_0x547f29,_0x2ec946){var _0x25d325=this;for(var _0x52576d in _0x547f29){if(typeof _0x547f29[_0x52576d]!==_0x931f('0x9f')){this['sequence'][_0x931f('0x1c')](function(){if(!_[_0x931f('0xb4')](_0x547f29[_0x52576d])){return ami[_0x931f('0xb5')]({'action':'status','channel':_0x547f29[_0x52576d][_0x931f('0xb6')]})[_0x931f('0xb7')](function(_0x2d6ce2){if(_0x2d6ce2[_0x931f('0x41')]==='No\x20such\x20channel'){setTimeout(function(){if(_0x547f29[_0x52576d]&&_0x547f29[_0x52576d][_0x931f('0x51')]!==_0x931f('0xb8')){_0x25d325['updateOriginated'](_0x25d325[_0x931f('0x20')][_0x547f29[_0x52576d]['queue']]);logger[_0x931f('0x9c')]('[Dialer][checkChannel]',_0x2ec946,_0x52576d,_0x547f29[_0x52576d][_0x931f('0xb9')]);delete _0x547f29[_0x52576d];}if(_0x547f29[_0x52576d]&&_0x547f29[_0x52576d]['type']===_0x931f('0xb8')){_0x25d325[_0x931f('0xba')](_0x25d325[_0x931f('0x21')][_0x547f29[_0x52576d][_0x931f('0xb9')]]);logger[_0x931f('0x9c')](_0x931f('0xbb'),_0x2ec946,_0x52576d,_0x547f29[_0x52576d][_0x931f('0xb9')]);delete _0x547f29[_0x52576d];}},0x2328);}});}});}}};Dialer[_0x931f('0xb3')]['countReScheduled']=function(_0x311627){return BPromise[_0x931f('0xbc')]()[_0x931f('0x40')](cmHopper[_0x931f('0xbd')](_0x311627))[_0x931f('0xb7')](loggerCatch(_0x931f('0xbe')));};Dialer[_0x931f('0xb3')]['checkIsBlackList']=function(_0x549acf){return BPromise[_0x931f('0xbc')]()[_0x931f('0x40')](cmHopperBlack[_0x931f('0xbf')](_0x549acf))[_0x931f('0xb7')](loggerCatch(_0x931f('0xc0')));};Dialer['prototype'][_0x931f('0xc1')]=function(_0x76f819){return BPromise[_0x931f('0xbc')]()[_0x931f('0x40')](cmHopperBlack[_0x931f('0xc1')](_0x76f819))['catch'](loggerCatch(_0x931f('0xc2')));};Dialer[_0x931f('0xb3')][_0x931f('0xc3')]=function(_0x26f7cf){return BPromise[_0x931f('0xbc')]()[_0x931f('0x40')](cmHopperHistory[_0x931f('0xc4')](_0x26f7cf))[_0x931f('0xb7')](loggerCatch(_0x931f('0xc5')));};Dialer['prototype'][_0x931f('0xc6')]=function(_0x28e8d1){return BPromise[_0x931f('0xbc')]()['then'](cmHopper['rescheduleContact'](_0x28e8d1))['catch'](loggerCatch(_0x931f('0xc7')));};Dialer[_0x931f('0xb3')][_0x931f('0xc8')]=function(_0x3ebbce,_0x4e73b7,_0x166e44){return BPromise['resolve']()[_0x931f('0x40')](cmHopper[_0x931f('0xc8')](_0x3ebbce,_0x4e73b7,_0x166e44))[_0x931f('0xb7')](loggerCatch(_0x931f('0xc9')));};Dialer[_0x931f('0xb3')][_0x931f('0xca')]=function(_0x31b4bf,_0x316aed,_0xcc0525,_0x346ce7,_0x3df49d){return BPromise[_0x931f('0xbc')]()[_0x931f('0x40')](cmHopper['getContactDialer'](_0x31b4bf,_0x316aed,_0xcc0525,_0x346ce7))[_0x931f('0xb7')](function(_0x77c466){_0x3df49d[_0x931f('0xcb')]-=_0xcc0525;_0x3df49d[_0x931f('0xcb')]=_0x3df49d[_0x931f('0xcb')]>0x0?_0x3df49d[_0x931f('0xcb')]:0x0;loggerCatch(_0x931f('0xcc'))(_0x77c466);});};Dialer['prototype'][_0x931f('0xcd')]=function(_0x420e1e,_0x4f2298,_0x4967c1,_0x4cc21a){return BPromise['resolve']()['then'](cmHopper[_0x931f('0xcd')](_0x420e1e,_0x4f2298,_0x4967c1))[_0x931f('0xb7')](function(_0x1847ee){_0x4cc21a[_0x931f('0xcb')]-=_0x4f2298;_0x4cc21a['temp']=_0x4cc21a[_0x931f('0xcb')]>0x0?_0x4cc21a[_0x931f('0xcb')]:0x0;loggerCatch('[getContactDialerIvr]\x20')(_0x1847ee);});};Dialer[_0x931f('0xb3')][_0x931f('0xce')]=function(_0x1b6602){return BPromise[_0x931f('0xbc')]()[_0x931f('0x40')](voiceQueueRt['getVoiceQueueRtPauses'](_0x1b6602))[_0x931f('0xb7')](loggerCatch('[getVoiceQueueRtPauses]\x20'));};Dialer[_0x931f('0xb3')][_0x931f('0xcf')]=function(_0x22ecf4){return BPromise[_0x931f('0xbc')]()[_0x931f('0x40')](cmHopper['moveContactManagedDialer'](_0x22ecf4))['catch'](loggerCatch(_0x931f('0xd0')));};Dialer[_0x931f('0xb3')][_0x931f('0xd1')]=function(_0xdde0da){return BPromise[_0x931f('0xbc')]()[_0x931f('0x40')](cmHopperHistory[_0x931f('0xd1')](_0xdde0da))[_0x931f('0xb7')](loggerCatch(_0x931f('0xd2')));};Dialer[_0x931f('0xb3')][_0x931f('0xba')]=function(_0x1c63ca){if(!_['isUndefined'](_0x1c63ca)&&_0x1c63ca!==null){if(typeof _0x1c63ca[_0x931f('0x75')]!==_0x931f('0x9f')){if(_0x1c63ca[_0x931f('0x75')]>0x0){_0x1c63ca[_0x931f('0x75')]-=0x1;}else{logger[_0x931f('0x9c')](_0x931f('0xd3'));}}}else{logger['error']('[updateOriginated]\x20is\x20null\x20or\x20undefined');}};Dialer['prototype'][_0x931f('0xd4')]=function(_0x8f19d8,_0x5f4f6b){var _0x2a3c59=this;return function(_0x34045d){_0x2a3c59[_0x931f('0xba')](_0x5f4f6b);logger['error'](_0x8f19d8,util[_0x931f('0x9b')](_0x34045d,{'showHidden':![],'depth':null}));};};Dialer[_0x931f('0xb3')][_0x931f('0xd5')]=function(_0x1037b4,_0x126d52,_0x16d112){var _0x26d20f={'state':0x19,'statedesc':_0x931f('0xd6')};this['updateOriginated'](_0x126d52);this['saveInDb'](_[_0x931f('0x93')](_0x26d20f,_['pick'](_0x16d112,[_0x931f('0xd7'),_0x931f('0xd8'),_0x931f('0xd9'),_0x931f('0xda'),_0x931f('0xdb')])),_0x931f('0xdc'),_0x931f('0xdd'));logger[_0x931f('0x9c')](_0x1037b4);};Dialer[_0x931f('0xb3')][_0x931f('0xde')]=function(_0x5ca9b3){return _0x5ca9b3===_0x931f('0xdf');};Dialer[_0x931f('0xb3')]['isTrunkReachable']=function(_0x398e4d){return!_[_0x931f('0x89')](_0x398e4d)&&_0x398e4d&&!_['isUndefined'](_0x398e4d[_0x931f('0x47')])&&!_[_0x931f('0x89')](_0x398e4d[_0x931f('0xe0')])&&_0x398e4d[_0x931f('0xe0')]&&(this[_0x931f('0x23')][util[_0x931f('0x7b')](_0x931f('0xe1'),_0x398e4d[_0x931f('0x47')])]['status']===_0x931f('0xe2')||this[_0x931f('0x23')][util[_0x931f('0x7b')](_0x931f('0xe1'),_0x398e4d[_0x931f('0x47')])]['status']===_0x931f('0xe3'));};Dialer[_0x931f('0xb3')][_0x931f('0xe4')]=function(_0x549391,_0x566b9e,_0x3b1108){this[_0x931f('0xd1')](_0x549391)[_0x931f('0xb7')](loggerCatch(_0x566b9e));this[_0x931f('0xcf')](_0x549391)[_0x931f('0xb7')](loggerCatch(_0x3b1108));};Dialer[_0x931f('0xb3')][_0x931f('0x3b')]=function(_0x59ff75){var _0x3e5ad3=this[_0x931f('0x27')][_0x59ff75[_0x931f('0xe5')]];var _0x3b301d;if(!_['isNil'](_0x59ff75)&&!_[_0x931f('0xb4')](_0x59ff75['variable'])&&!_[_0x931f('0xb4')](_0x59ff75[_0x931f('0xe6')][_0x931f('0xe7')])&&_0x59ff75[_0x931f('0xe8')]===_0x931f('0xe9')&&_0x3e5ad3){if(_0x3e5ad3['type']!==_0x931f('0xb8')&&this[_0x931f('0x20')][_0x3e5ad3[_0x931f('0xb9')]]['dialAMDActive']&&_0x59ff75[_0x931f('0xea')]===_0x931f('0xeb')){delete this[_0x931f('0x27')][_0x59ff75['uniqueid']];this['updateOriginated'](this['voiceQueues'][_0x3e5ad3[_0x931f('0xb9')]]);this[_0x931f('0x20')][_0x3e5ad3[_0x931f('0xb9')]][_0x931f('0xec')]+=0x1;this[_0x931f('0x20')][_0x3e5ad3[_0x931f('0xb9')]][_0x931f('0xed')]+=0x1;_0x3b301d=new Hangup(_0x3e5ad3,_0x59ff75);_0x3b301d['state']=0x12;_0x3b301d[_0x931f('0xad')]=_0x931f('0xee');_0x3b301d[_0x931f('0xef')]=_0x931f('0xf0');ami['emit'](_0x931f('0xf1'),ut[_0x931f('0xf2')](_0x3b301d,_0x931f('0xf3')));this['saveInDb'](_0x3b301d,_0x931f('0xf4'),_0x931f('0xf5'));}if(_0x3e5ad3[_0x931f('0x51')]!==_0x931f('0xb8')&&this[_0x931f('0x20')][_0x3e5ad3[_0x931f('0xb9')]]['dialAMDActive']&&_0x59ff75[_0x931f('0xea')]===_0x931f('0xf6')){var _0x480f7a=this;return new BPromise(function(_0x70e547,_0x49d39b){delete _0x480f7a[_0x931f('0x27')][_0x59ff75[_0x931f('0xe5')]];_0x480f7a[_0x931f('0xba')](_0x480f7a[_0x931f('0x20')][_0x3e5ad3[_0x931f('0xb9')]]);_0x480f7a['voiceQueues'][_0x3e5ad3[_0x931f('0xb9')]]['outboundAnswerCallsDay']+=0x1;_0x480f7a[_0x931f('0x20')][_0x3e5ad3[_0x931f('0xb9')]][_0x931f('0xed')]+=0x1;var _0x553b3d=_0x480f7a[_0x931f('0x20')][_0x3e5ad3[_0x931f('0xb9')]];var _0x57c2c7=new Hangup(_0x3e5ad3,_0x59ff75);_0x57c2c7[_0x931f('0xac')]=0x13;_0x57c2c7[_0x931f('0xad')]=_0x931f('0xf7');_0x57c2c7[_0x931f('0xef')]=_0x931f('0xf0');_0x57c2c7[_0x931f('0xf8')]+=0x1;_0x57c2c7[_0x931f('0xf9')]+=0x1;_0x57c2c7[_0x931f('0xf3')]=!![];ami[_0x931f('0x50')]('custom:amd',ut[_0x931f('0xf2')](_0x57c2c7,'amd'));_0x480f7a['createHistory'](_0x57c2c7)['catch'](loggerCatch(_0x931f('0xfa')));if(_0x57c2c7[_0x931f('0xfb')]+_0x57c2c7[_0x931f('0xfc')]+_0x57c2c7[_0x931f('0xfd')]+_0x57c2c7[_0x931f('0xfe')]+_0x57c2c7[_0x931f('0xff')]+_0x57c2c7[_0x931f('0x100')]+_0x57c2c7[_0x931f('0xf8')]+_0x57c2c7[_0x931f('0x101')]>=_0x553b3d[_0x931f('0x102')]){_0x480f7a['stateGlobal'](_0x57c2c7,_0x70e547,_0x49d39b,_0x931f('0x103'));}else{if(_0x57c2c7[_0x931f('0xf8')]>=_0x553b3d[_0x931f('0x104')]){_0x480f7a[_0x931f('0x105')](_0x57c2c7,_0x70e547,_0x49d39b,_0x931f('0x106'));}else{_0x480f7a[_0x931f('0xc6')]({'active':![],'countmachineretry':_0x57c2c7[_0x931f('0xf8')],'scheduledat':moment()[_0x931f('0x107')](_0x553b3d[_0x931f('0x108')],'minutes')['format'](_0x931f('0x109')),'ContactId':_0x57c2c7[_0x931f('0xd7')],'ListId':_0x57c2c7[_0x931f('0xd8')],'VoiceQueueId':_0x57c2c7['VoiceQueueId']||undefined,'CampaignId':_0x57c2c7['CampaignId']||undefined})[_0x931f('0xb7')](loggerCatch(_0x931f('0x10a')));_0x70e547({'reschedule':0x1});}}});}if(_0x3e5ad3[_0x931f('0x51')]===_0x931f('0xb8')&&this[_0x931f('0x21')][_0x3e5ad3['queue']]['dialAMDActive']&&_0x59ff75[_0x931f('0xea')]===_0x931f('0xeb')){delete this['uniqueId'][_0x59ff75[_0x931f('0xe5')]];this[_0x931f('0xba')](this['campaigns'][_0x3e5ad3[_0x931f('0xb9')]]);_0x3b301d=new Hangup(_0x3e5ad3,_0x59ff75);_0x3b301d['state']=0x12;_0x3b301d[_0x931f('0xad')]=_0x931f('0xee');_0x3b301d[_0x931f('0xef')]=_0x931f('0xf0');ami[_0x931f('0x50')]('custom:amd',ut[_0x931f('0xf2')](_0x3b301d,_0x931f('0xf3')));this['saveInDb'](_0x3b301d,'[syncHangupInAMDIvr][createHistory]','[syncHangupInAMDIvr]');}if(_0x3e5ad3['type']===_0x931f('0xb8')&&this[_0x931f('0x21')][_0x3e5ad3['queue']]['dialAMDActive']&&_0x59ff75[_0x931f('0xea')]===_0x931f('0xf6')){var _0x480f7a=this;return new BPromise(function(_0x168319,_0x4137e1){delete _0x480f7a[_0x931f('0x27')][_0x59ff75['uniqueid']];_0x480f7a['updateOriginated'](_0x480f7a[_0x931f('0x21')][_0x3e5ad3['queue']]);_0x480f7a['campaigns'][_0x3e5ad3[_0x931f('0xb9')]]['outboundAnswerCallsDay']+=0x1;_0x480f7a[_0x931f('0x21')][_0x3e5ad3[_0x931f('0xb9')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x1c1962=_0x480f7a[_0x931f('0x21')][_0x3e5ad3[_0x931f('0xb9')]];var _0x10b92a=new Hangup(_0x3e5ad3,_0x59ff75);_0x10b92a[_0x931f('0xac')]=0x13;_0x10b92a[_0x931f('0xad')]=_0x931f('0xf7');_0x10b92a[_0x931f('0xef')]=_0x931f('0xf0');_0x10b92a['countmachineretry']+=0x1;_0x10b92a[_0x931f('0xf9')]+=0x1;_0x10b92a[_0x931f('0xf3')]=!![];ami[_0x931f('0x50')](_0x931f('0xf1'),ut['buildObj'](_0x10b92a,_0x931f('0xf3')));_0x480f7a[_0x931f('0xd1')](_0x10b92a)[_0x931f('0xb7')](loggerCatch(_0x931f('0xfa')));if(_0x10b92a[_0x931f('0xfb')]+_0x10b92a[_0x931f('0xfc')]+_0x10b92a[_0x931f('0xfd')]+_0x10b92a[_0x931f('0xfe')]+_0x10b92a['countdropretry']+_0x10b92a[_0x931f('0x100')]+_0x10b92a['countmachineretry']+_0x10b92a[_0x931f('0x101')]>=_0x1c1962[_0x931f('0x102')]){_0x480f7a[_0x931f('0x10b')](_0x10b92a,_0x168319,_0x4137e1,'reason19\x20machine....');}else{if(_0x10b92a[_0x931f('0xf8')]>=_0x1c1962[_0x931f('0x104')]){_0x480f7a[_0x931f('0x105')](_0x10b92a,_0x168319,_0x4137e1,_0x931f('0x106'));}else{_0x480f7a['rescheduleContact']({'active':![],'countmachineretry':_0x10b92a[_0x931f('0xf8')],'scheduledat':moment()[_0x931f('0x107')](_0x1c1962[_0x931f('0x108')],'minutes')['format'](_0x931f('0x109')),'ContactId':_0x10b92a[_0x931f('0xd7')],'ListId':_0x10b92a[_0x931f('0xd8')],'VoiceQueueId':_0x10b92a[_0x931f('0xda')]||undefined,'CampaignId':_0x10b92a[_0x931f('0xdb')]||undefined})[_0x931f('0xb7')](loggerCatch(_0x931f('0x10a')));_0x168319({'reschedule':0x1});}}});}}};Dialer[_0x931f('0xb3')]['syncHangup']=function(_0x2f718a){var _0x50a003=this[_0x931f('0x27')][_0x2f718a['uniqueid']];var _0x3d609f=this;var _0x270936;if(_0x50a003&&_0x50a003[_0x931f('0x51')]==='ivr'){delete this[_0x931f('0x27')][_0x2f718a[_0x931f('0xe5')]];this[_0x931f('0xba')](this[_0x931f('0x21')][_0x50a003[_0x931f('0xb9')]]);this[_0x931f('0x21')][_0x50a003[_0x931f('0xb9')]]['ivrAnswerCallsDay']+=0x1;_0x270936=new Hangup(_0x50a003,_0x2f718a);this[_0x931f('0xd1')](_0x270936)['catch'](loggerCatch(_0x931f('0x10c')));this[_0x931f('0xcf')](_0x270936)['catch'](loggerCatch(_0x931f('0x10d')));}if(_0x50a003&&_0x50a003[_0x931f('0x51')]!==_0x931f('0xb8')&&isNotNull(this[_0x931f('0x20')][_0x50a003[_0x931f('0xb9')]][_0x931f('0x10e')])){delete this[_0x931f('0x27')][_0x2f718a[_0x931f('0xe5')]];this[_0x931f('0xba')](this[_0x931f('0x20')][_0x50a003[_0x931f('0xb9')]]);this['voiceQueues'][_0x50a003[_0x931f('0xb9')]]['outboundAnswerCallsDay']+=0x1;this[_0x931f('0x20')][_0x50a003[_0x931f('0xb9')]][_0x931f('0xed')]+=0x1;_0x270936=new Hangup(_0x50a003,_0x2f718a);_0x270936[_0x931f('0xac')]=0x10;_0x270936['statedesc']=_0x931f('0x10f');_0x270936[_0x931f('0xef')]='AGI';this[_0x931f('0xd1')](_0x270936)['catch'](loggerCatch(_0x931f('0x10c')));this[_0x931f('0xcf')](_0x270936)[_0x931f('0xb7')](loggerCatch(_0x931f('0x10d')));}if(_0x50a003&&_0x50a003[_0x931f('0x51')]!=='ivr'&&!isNotNull(this['voiceQueues'][_0x50a003[_0x931f('0xb9')]][_0x931f('0x10e')])){delete this[_0x931f('0x27')][_0x2f718a['uniqueid']];this[_0x931f('0xba')](this['voiceQueues'][_0x50a003[_0x931f('0xb9')]]);this['voiceQueues'][_0x50a003['queue']][_0x931f('0x6c')]+=0x1;_0x270936=new Hangup(_0x50a003,_0x2f718a);_0x270936[_0x931f('0xac')]=0xc;_0x270936[_0x931f('0xad')]=_0x2f718a[_0x931f('0x110')];_0x270936[_0x931f('0xef')]=_0x931f('0x111');this[_0x931f('0xd1')](_0x270936)[_0x931f('0xb7')](loggerCatch('[syncHangupIvr][createHistory]'));this['moveContactManagedDialer'](_0x270936)[_0x931f('0xb7')](loggerCatch(_0x931f('0x10d')));}};Dialer[_0x931f('0xb3')][_0x931f('0x35')]=function(_0x2398d0){var _0x1ca44c=this['uniqueId'][_0x2398d0[_0x931f('0xe5')]];var _0x19a89b=this;if(this[_0x931f('0x20')][_0x2398d0['queue']]){if(_0x1ca44c&&_0x1ca44c[_0x931f('0x51')]!==_0x931f('0xb8')){delete this[_0x931f('0x27')][_0x2398d0[_0x931f('0xe5')]];this[_0x931f('0x20')][_0x2398d0['queue']]['outboundAnswerCallsDay']+=0x1;var _0x48071d=new AgentComplete(_0x1ca44c,_0x2398d0);if(_0x2398d0[_0x931f('0x112')]==='agent'){_0x48071d[_0x931f('0x113')]=this[_0x931f('0x20')][_0x2398d0[_0x931f('0xb9')]][_0x931f('0x114')]&&this['voiceQueues'][_0x2398d0[_0x931f('0xb9')]]['dialAgiAfterHangupAgent']?moment()[_0x931f('0x7b')](_0x931f('0x109')):undefined;}this[_0x931f('0xd1')](_0x48071d)['catch'](loggerCatch(_0x931f('0x115')));this[_0x931f('0xcf')](_0x48071d)[_0x931f('0xb7')](loggerCatch(_0x931f('0x116')));}}};Dialer['prototype'][_0x931f('0x2e')]=function(_0x400384){if(this['voiceQueues'][_0x400384[_0x931f('0xb9')]]){if(this[_0x931f('0x27')][_0x400384[_0x931f('0xe5')]]&&this['uniqueId'][_0x400384['uniqueid']][_0x931f('0x51')]!==_0x931f('0xb8')){this[_0x931f('0xba')](this[_0x931f('0x20')][_0x400384[_0x931f('0xb9')]]);this['uniqueId'][_0x400384['uniqueid']]['answertime']=moment()[_0x931f('0x7b')](_0x931f('0x109'));}}};Dialer[_0x931f('0xb3')][_0x931f('0x117')]=function(_0x3c37f0){this[_0x931f('0xd1')](_0x3c37f0)['catch'](loggerCatch(_0x931f('0x115')));this[_0x931f('0xcf')](_0x3c37f0)['catch'](loggerCatch(_0x931f('0x118')));};Dialer['prototype']['syncQueueCallerAbandon']=function(_0x3103f7){var _0x49d878=this['uniqueId'][_0x3103f7['uniqueid']];var _0x334e4c=this;if(this['voiceQueues'][_0x3103f7[_0x931f('0xb9')]]){if(_0x49d878&&_0x49d878[_0x931f('0x51')]!==_0x931f('0xb8')){delete this['uniqueId'][_0x3103f7[_0x931f('0xe5')]];this[_0x931f('0xba')](this['voiceQueues'][_0x3103f7[_0x931f('0xb9')]]);_0x49d878['droptime']=moment()[_0x931f('0x7b')]('YYYY-MM-DD\x20HH:mm:ss');var _0x37d4b2=new QueueCallerAbandon(_0x49d878,_0x3103f7);if(getSeconds(_0x49d878['droptime'],_0x49d878[_0x931f('0x119')])>=_0x49d878[_0x931f('0x11a')]){this[_0x931f('0x20')][_0x3103f7[_0x931f('0xb9')]][_0x931f('0x83')]+=0x1;this[_0x931f('0x20')][_0x3103f7['queue']][_0x931f('0x66')]+=0x1;this['voiceQueues'][_0x3103f7[_0x931f('0xb9')]][_0x931f('0x70')]+=0x1;_0x37d4b2[_0x931f('0xac')]=0xa;_0x37d4b2[_0x931f('0xad')]=_0x931f('0x11b');_0x37d4b2['dropreason']=_0x931f('0x11c');_0x37d4b2[_0x931f('0x113')]=this[_0x931f('0x20')][_0x3103f7[_0x931f('0xb9')]][_0x931f('0x114')]?moment()[_0x931f('0x7b')](_0x931f('0x109')):undefined;_0x37d4b2[_0x931f('0xff')]+=0x1;_0x37d4b2[_0x931f('0xf9')]+=0x1;if(_0x37d4b2[_0x931f('0xff')]>=this[_0x931f('0x20')][_0x3103f7[_0x931f('0xb9')]][_0x931f('0x11d')]){this[_0x931f('0x117')](_0x37d4b2);}else{this[_0x931f('0xc6')]({'active':![],'countdropretry':_0x37d4b2[_0x931f('0xff')],'scheduledat':moment()['add'](this[_0x931f('0x20')][_0x3103f7[_0x931f('0xb9')]][_0x931f('0x11e')],'minutes')[_0x931f('0x7b')](_0x931f('0x109')),'ContactId':_0x49d878['ContactId'],'ListId':_0x49d878[_0x931f('0xd8')],'VoiceQueueId':_0x49d878[_0x931f('0xda')]||undefined,'CampaignId':_0x49d878[_0x931f('0xdb')]||undefined})[_0x931f('0xb7')](loggerCatch(_0x931f('0x11f')));var _0x1dd1e9=new History(_0x37d4b2);_0x1dd1e9[_0x931f('0xac')]=0xa;_0x1dd1e9[_0x931f('0xad')]=_0x931f('0x11b');_0x1dd1e9[_0x931f('0xaf')]=moment()[_0x931f('0x7b')](_0x931f('0x109'));_0x1dd1e9[_0x931f('0xae')]=_0x1dd1e9[_0x931f('0xaf')];_0x1dd1e9['calleridname']=_0x37d4b2[_0x931f('0x120')];_0x1dd1e9[_0x931f('0x121')]=_0x37d4b2['calleridnum'];this[_0x931f('0xd1')](_0x1dd1e9)[_0x931f('0xb7')](loggerCatch(_0x931f('0x122')));}}else{this[_0x931f('0x20')][_0x3103f7['queue']][_0x931f('0x6e')]+=0x1;this[_0x931f('0x20')][_0x3103f7[_0x931f('0xb9')]][_0x931f('0x123')]+=0x1;_0x37d4b2[_0x931f('0xac')]=0xb;_0x37d4b2[_0x931f('0xad')]=_0x931f('0x124');_0x37d4b2[_0x931f('0x125')]=_0x931f('0x126');_0x37d4b2['countabandonedretry']+=0x1;_0x37d4b2[_0x931f('0xf9')]+=0x1;if(_0x37d4b2['countabandonedretry']>=this[_0x931f('0x20')][_0x3103f7['queue']][_0x931f('0x127')]){this['queueCallerAbandonCreateState'](_0x37d4b2);}else{this[_0x931f('0xc6')]({'active':![],'countabandonedretry':_0x37d4b2[_0x931f('0x100')],'scheduledat':moment()['add'](this[_0x931f('0x20')][_0x3103f7[_0x931f('0xb9')]][_0x931f('0x128')],_0x931f('0x129'))['format'](_0x931f('0x109')),'ContactId':_0x49d878['ContactId'],'ListId':_0x49d878['ListId'],'VoiceQueueId':_0x49d878['VoiceQueueId']||undefined,'CampaignId':_0x49d878[_0x931f('0xdb')]||undefined})['catch'](loggerCatch('[rescheduleContact][Abandoned]'));var _0x1dd1e9=new History(_0x37d4b2);_0x1dd1e9[_0x931f('0xac')]=0xb;_0x1dd1e9[_0x931f('0xad')]='Abandoned';_0x1dd1e9[_0x931f('0xaf')]=moment()[_0x931f('0x7b')](_0x931f('0x109'));_0x1dd1e9[_0x931f('0xae')]=_0x1dd1e9[_0x931f('0xaf')];_0x1dd1e9[_0x931f('0x120')]=_0x37d4b2['calleridname'];_0x1dd1e9[_0x931f('0x121')]=_0x37d4b2[_0x931f('0x121')];this[_0x931f('0xd1')](_0x1dd1e9)['catch'](loggerCatch(_0x931f('0x12a')));}}}}};Dialer['prototype'][_0x931f('0x3a')]=function(_0xbdd7f8){if(this[_0x931f('0xb2')][_0xbdd7f8[_0x931f('0xe5')]]){this[_0x931f('0xb2')][_0xbdd7f8[_0x931f('0xe5')]][_0x931f('0xb6')]=_0xbdd7f8[_0x931f('0xb6')];}if(this['uniqueId'][_0xbdd7f8['uniqueid']]){this[_0x931f('0x27')][_0xbdd7f8[_0x931f('0xe5')]][_0x931f('0xb6')]=_0xbdd7f8[_0x931f('0xb6')];}};Dialer['prototype'][_0x931f('0x3d')]=function(_0x274375){if(strategy[this[_0x931f('0x20')][this[_0x931f('0xb2')][_0x274375[_0x931f('0x12b')]]['queue']][_0x931f('0x52')]]===_0x931f('0x12c')){if(this[_0x931f('0xb2')][_0x274375[_0x931f('0x12b')]]&&_['isNil'](this[_0x931f('0xb2')][_0x274375['actionid']][_0x931f('0x12d')])&&_0x274375['status']==='1'&&_0x274375[_0x931f('0x12e')]==='0'){if(this['agents'][_0x274375[_0x931f('0x12f')]]){if(!this[_0x931f('0x22')][_0x274375['stateinterface']]['locked']){this[_0x931f('0x22')][_0x274375[_0x931f('0x12f')]][_0x931f('0x12d')]=!![];this['actions'][_0x274375[_0x931f('0x12b')]]['locked']=!![];this[_0x931f('0xb2')][_0x274375[_0x931f('0x12b')]][_0x931f('0x12f')]=_0x274375[_0x931f('0x12f')];}}}}else if((strategy[this[_0x931f('0x20')][this['actions'][_0x274375[_0x931f('0x12b')]][_0x931f('0xb9')]][_0x931f('0x52')]]||_0x931f('0x130'))==='rrmemory'){if(this['actions'][_0x274375[_0x931f('0x12b')]]){if(this[_0x931f('0x22')][_0x274375[_0x931f('0x12f')]]){this['actions'][_0x274375[_0x931f('0x12b')]]['stateinterface']=_0x274375[_0x931f('0x12f')];if(_[_0x931f('0xb4')](this[_0x931f('0x2b')][this['actions'][_0x274375[_0x931f('0x12b')]][_0x931f('0xb9')]])){this[_0x931f('0x2b')][this[_0x931f('0xb2')][_0x274375[_0x931f('0x12b')]][_0x931f('0xb9')]]=[];}this[_0x931f('0x2b')][this[_0x931f('0xb2')][_0x274375[_0x931f('0x12b')]][_0x931f('0xb9')]][_0x931f('0x131')](_['merge'](_['pick'](this['actions'][_0x274375[_0x931f('0x12b')]],[_0x931f('0x132'),_0x931f('0x12f')]),{'status':_0x274375[_0x931f('0x133')],'paused':_0x274375[_0x931f('0x12e')]}));}}}};function unlockQueueStatus(_0x48d75f,_0x1f990e){setTimeout(function(){if(_[_0x931f('0x89')](_0x48d75f[_0x931f('0x134')])){loggerBooked[_0x931f('0x9c')](_0x931f('0x135'),_0x1f990e);}_0x48d75f[_0x931f('0x134')]=!![];loggerBooked[_0x931f('0x80')](_0x931f('0x136'),_0x1f990e,JSON['stringify'](_[_0x931f('0x137')](_0x48d75f,['name','queueStatusComplete'])));},0x1f3);}Dialer[_0x931f('0xb3')][_0x931f('0x3e')]=function(_0x2c3c0a){var _0x4b3697=this;var _0x618f23=_0x4b3697['voiceQueues'][_0x4b3697[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xb9')]];if(strategy[this['voiceQueues'][this['actions'][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xb9')]][_0x931f('0x52')]]===_0x931f('0x12c')){if(this[_0x931f('0xb2')][_0x2c3c0a['actionid']]&&this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0x12f')]){this['preview']['run'](this['actions'][_0x2c3c0a['actionid']][_0x931f('0x132')],this['actions'][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0x12f')])['catch'](function(_0xca9eca){logger['error'](_0x931f('0x138'),util[_0x931f('0x9b')](_0xca9eca,{'showHidden':![],'depth':null}));})[_0x931f('0x139')](function(){_0x4b3697[_0x931f('0xba')](_0x4b3697[_0x931f('0x20')][_0x4b3697[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]]['queue']]);_0x4b3697[_0x931f('0x22')][_0x4b3697['actions'][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0x12f')]][_0x931f('0x12d')]=![];delete _0x4b3697[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]];unlockQueueStatus(_0x618f23);});}else{this[_0x931f('0xba')](this[_0x931f('0x20')][this['actions'][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xb9')]]);this['rescheduleContact']({'active':![],'ContactId':this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xd7')],'ListId':this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xd8')],'VoiceQueueId':this['actions'][_0x2c3c0a['actionid']][_0x931f('0xda')]||undefined,'CampaignId':this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xdb')]||undefined})[_0x931f('0xb7')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]];unlockQueueStatus(_0x618f23);}}else if((strategy[this[_0x931f('0x20')][this[_0x931f('0xb2')][_0x2c3c0a['actionid']][_0x931f('0xb9')]][_0x931f('0x52')]]||'rrmemory')===_0x931f('0x130')){var _0x60d511;if(this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]]&&!_['isEmpty'](this['queueBooked'][this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xb9')]])){if(this[_0x931f('0x2c')][_0x4b3697['actions'][_0x2c3c0a[_0x931f('0x12b')]]['queue']]){this['queueBookedRR'][_0x4b3697['actions'][_0x2c3c0a[_0x931f('0x12b')]]['queue']]=this[_0x931f('0x2c')][this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]]['queue']]?this[_0x931f('0x2c')][this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xb9')]]:this[_0x931f('0x2b')][this[_0x931f('0xb2')][_0x2c3c0a['actionid']]['queue']]?this[_0x931f('0x2b')][this[_0x931f('0xb2')][_0x2c3c0a['actionid']]['queue']][_0x931f('0x13a')]||0x0:0x0;}this[_0x931f('0x2b')][this['actions'][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xb9')]][_0x931f('0x13a')]=this['queueBookedRR'][this[_0x931f('0xb2')][_0x2c3c0a['actionid']][_0x931f('0xb9')]];for(var _0x512b66=0x0;_0x512b66<this[_0x931f('0x2b')][this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xb9')]]['length'];_0x512b66+=0x1){_0x60d511=rr(this[_0x931f('0x2b')][this[_0x931f('0xb2')][_0x2c3c0a['actionid']]['queue']]);this[_0x931f('0x2c')][_0x4b3697[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]]['queue']]=this[_0x931f('0x2b')][this['actions'][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xb9')]]['_rr'];if(_0x60d511[_0x931f('0x133')]==='1'&&_0x60d511[_0x931f('0x12e')]==='0'){break;}}if(!_[_0x931f('0xb4')](_0x60d511)){this[_0x931f('0x22')][_0x60d511[_0x931f('0x12f')]][_0x931f('0x13b')]=_['isUndefined'](this[_0x931f('0x22')][_0x60d511[_0x931f('0x12f')]][_0x931f('0x13b')])?!![]:this[_0x931f('0x22')][_0x60d511[_0x931f('0x12f')]]['unlockRR'];}loggerBooked[_0x931f('0x80')]('[booked][RR]',_0x2c3c0a[_0x931f('0x12b')],_0x931f('0x13c'),JSON[_0x931f('0x4c')](_['pick'](this[_0x931f('0x22')][_0x60d511[_0x931f('0x12f')]],[_0x931f('0x47'),_0x931f('0x13b')])),_0x931f('0x13d'),JSON['stringify'](_0x60d511[_0x931f('0x132')]));if(!_[_0x931f('0xb4')](_0x60d511)&&_0x60d511[_0x931f('0x133')]==='1'&&_0x60d511[_0x931f('0x12e')]==='0'&&this[_0x931f('0x22')][_0x60d511[_0x931f('0x12f')]][_0x931f('0x13b')]){this['agents'][_0x60d511['stateinterface']][_0x931f('0x13b')]=![];this['queueBooked'][_0x4b3697[_0x931f('0xb2')][_0x2c3c0a['actionid']][_0x931f('0xb9')]]=[];this[_0x931f('0x1f')]['run'](_0x60d511[_0x931f('0x132')],_0x60d511[_0x931f('0x12f')])[_0x931f('0xb7')](function(_0x87149e){logger['error'](_0x931f('0x138'),util[_0x931f('0x9b')](_0x87149e,{'showHidden':![],'depth':null}));})[_0x931f('0x139')](function(){_0x4b3697[_0x931f('0xba')](_0x4b3697['voiceQueues'][_0x4b3697['actions'][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xb9')]]);setTimeout(function(){_0x4b3697['agents'][_0x60d511[_0x931f('0x12f')]][_0x931f('0x13b')]=!![];loggerBooked[_0x931f('0x80')]('[booked][RR][finaly]',_0x2c3c0a[_0x931f('0x12b')],_0x931f('0x13c'),JSON['stringify'](_['pick'](_0x4b3697[_0x931f('0x22')][_0x60d511[_0x931f('0x12f')]],[_0x931f('0x47'),_0x931f('0x13b')])),_0x931f('0x13d'),JSON[_0x931f('0x4c')](_0x60d511['idHopper']));},0xc7);delete _0x4b3697[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]];unlockQueueStatus(_0x618f23,_0x2c3c0a[_0x931f('0x12b')]);});}else{loggerBooked[_0x931f('0x80')](_0x931f('0x13e'));this[_0x931f('0xba')](this[_0x931f('0x20')][this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]]['queue']]);this['rescheduleContact']({'active':![],'ContactId':this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xd7')],'ListId':this['actions'][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xd8')],'VoiceQueueId':this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xda')]||undefined,'CampaignId':this['actions'][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xdb')]||undefined})[_0x931f('0xb7')](loggerCatch(_0x931f('0x13f')));delete this['actions'][_0x2c3c0a[_0x931f('0x12b')]];unlockQueueStatus(_0x618f23);}}else{loggerBooked[_0x931f('0x80')](_0x931f('0x140'));this['updateOriginated'](this[_0x931f('0x20')][this[_0x931f('0xb2')][_0x2c3c0a['actionid']][_0x931f('0xb9')]]);this[_0x931f('0xc6')]({'active':![],'ContactId':this['actions'][_0x2c3c0a[_0x931f('0x12b')]]['ContactId'],'ListId':this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xd8')],'VoiceQueueId':this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xda')]||undefined,'CampaignId':this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xdb')]||undefined})[_0x931f('0xb7')](loggerCatch(_0x931f('0x141')));delete this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]];unlockQueueStatus(_0x618f23);}}else{loggerBooked[_0x931f('0x80')](_0x931f('0x142'));this[_0x931f('0xba')](this[_0x931f('0x20')][this['actions'][_0x2c3c0a['actionid']]['queue']]);this[_0x931f('0xc6')]({'active':![],'ContactId':this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xd7')],'ListId':this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xd8')],'VoiceQueueId':this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]][_0x931f('0xda')]||undefined,'CampaignId':this[_0x931f('0xb2')][_0x2c3c0a['actionid']][_0x931f('0xdb')]||undefined})[_0x931f('0xb7')](loggerCatch(_0x931f('0x143')));delete this[_0x931f('0xb2')][_0x2c3c0a[_0x931f('0x12b')]];unlockQueueStatus(_0x618f23);}};Dialer[_0x931f('0xb3')]['loopCampaigns']=function(){var _0x41201d=this;return BPromise[_0x931f('0xbc')]()['then'](cmHopper[_0x931f('0x144')]({}))[_0x931f('0x40')](function(){setInterval(function(){_0x41201d['syncCampaigns']();},0x3e8);});};Dialer['prototype'][_0x931f('0x145')]=function(_0x5bd1cb){var _0x916785=this;return function(){if(!_0x916785[_0x931f('0x146')](_0x5bd1cb['Trunk'])){if(!_0x916785[_0x931f('0x146')](_0x5bd1cb[_0x931f('0x147')])){_0x5bd1cb[_0x931f('0x41')]=_0x931f('0x148');throw _0x5bd1cb[_0x931f('0x47')]+_0x931f('0x149');}}};};Dialer[_0x931f('0xb3')][_0x931f('0x14a')]=function(_0x48ea14,_0x1f2abb,_0x465de9,_0x3e2b1f){var _0x56e0e3=this;return function(){var _0x2e924b=!![];return _0x56e0e3['ifTime'](_0x48ea14,_0x1f2abb,_0x465de9,_0x3e2b1f,_0x2e924b);};};Dialer[_0x931f('0xb3')]['checkIfTimeIntervals']=function(_0x30ce26,_0xec2c09,_0x244da5,_0x2631fc){var _0x1ce375=this;return function(){var _0x137123=![];return _0x1ce375['ifTime'](_0x30ce26[_0x931f('0x49')],_0xec2c09,_0x244da5,_0x2631fc,_0x137123);};};Dialer[_0x931f('0xb3')]['ifTime']=function(_0x7f46b7,_0x1468c9,_0x2935a7,_0x202cf8,_0x2b853d){var _0x1a7eaf=[];return new BPromise(function(_0x54fb5a,_0x1367b2){if(!isNotNull(_0x7f46b7)){_0x202cf8['message']=_0x931f('0x46');return _0x1367b2(msgResponse(_0x931f('0x14b'),'Failure',_0x2935a7+_0x931f('0x14c')));}if(_[_0x931f('0x4a')](_0x7f46b7)){_0x202cf8[_0x931f('0x41')]=_0x931f('0x14d');return _0x1367b2(msgResponse(_0x931f('0x14b'),_0x931f('0x14e'),_0x2935a7+'\x20Intervals\x20is\x20empty\x20'));}if(_0x1468c9&&_[_0x931f('0x89')](config[_0x931f('0x14f')][_0x1468c9])){_0x202cf8[_0x931f('0x41')]=_0x931f('0x150');return _0x1367b2(msgResponse(_0x931f('0x14b'),_0x931f('0x14e'),_0x2935a7+_0x931f('0x151')+_0x1468c9));}if(_['isArray'](_0x7f46b7)){for(var _0x56df97=0x0;_0x56df97<_0x7f46b7[_0x931f('0x9e')];_0x56df97+=0x1){_0x1a7eaf[_0x931f('0x131')](ami['Action']({'action':_0x931f('0x152'),'command':util['format'](_0x931f('0x153'),_0x7f46b7[_0x56df97]['interval'],!_[_0x931f('0x89')](config[_0x931f('0x14f')][_0x1468c9])?_0x1468c9:'')})[_0x931f('0x40')](function(_0x24b627){return _0x24b627['content']['indexOf']('true')>=0x0;})[_0x931f('0xb7')](myreject(_0x1367b2)));}}else{_0x1a7eaf[_0x931f('0x131')](ami[_0x931f('0xb5')]({'action':_0x931f('0x152'),'command':util['format'](_0x931f('0x153'),_0x7f46b7,!_['isUndefined'](config[_0x931f('0x14f')][_0x1468c9])?_0x1468c9:'')})[_0x931f('0x40')](function(_0x263b82){return _0x263b82[_0x931f('0x154')][_0x931f('0x155')]('true')>=0x0;})['catch'](myreject(_0x1367b2)));}BPromise[_0x931f('0x156')](_0x1a7eaf)[_0x931f('0x40')](function(_0x353d9d){var _0x84a9df=_[_0x931f('0x157')](_0x353d9d);if(_0x84a9df){return _0x54fb5a(_0x84a9df);}else{_0x202cf8[_0x931f('0x41')]=_0x2b853d?_0x931f('0x158'):_0x931f('0x159');return _0x1367b2(msgResponse(_0x931f('0x15a'),_0x931f('0x14e'),_0x931f('0x15b')+_0x2b853d+'\x20'+_0x2935a7+_0x931f('0x15c')+util[_0x931f('0x9b')](_0x7f46b7,{'showHidden':![],'depth':null})+_0x931f('0x15d')+_0x1468c9));}})[_0x931f('0xb7')](function(_0x3a847c){return _0x1367b2(msgResponse(_0x931f('0x14b'),_0x931f('0x14e'),JSON[_0x931f('0x4c')](_0x3a847c)));});});};Dialer[_0x931f('0xb3')][_0x931f('0x15e')]=function(_0x5d6ab6){var _0x5b2065=this;return function(){switch(_0x5d6ab6[_0x931f('0x5e')]){case _0x931f('0x15f'):freeVariablesPredictive(_0x5d6ab6);_0x5b2065[_0x931f('0x160')](_0x5d6ab6,0x1);break;case _0x931f('0x161'):freeVariablesPredictive(_0x5d6ab6);_0x5b2065['handlePower'](_0x5d6ab6,_0x5d6ab6[_0x931f('0x162')]);break;case _0x931f('0xa'):_0x5b2065[_0x931f('0xa')](_0x5d6ab6);break;case'booked':freeVariablesPredictive(_0x5d6ab6);_0x5b2065[_0x931f('0x160')](_0x5d6ab6,0x1);break;default:freeVariablesPredictive(_0x5d6ab6);logger[_0x931f('0x9c')](_0x931f('0x163'),_0x5d6ab6[_0x931f('0x47')],_0x931f('0x164'));}};};Dialer[_0x931f('0xb3')][_0x931f('0x165')]=function(_0x10ef58){return BPromise[_0x931f('0xbc')]()[_0x931f('0x40')](cmHopper[_0x931f('0x166')](_0x10ef58['id'],previewRecallmeReminderInterval))[_0x931f('0x40')](function(_0x4031ad){for(var _0x240e7a=0x0;_0x240e7a<_0x4031ad['length'];_0x240e7a++){var _0x75540f=_0x4031ad[_0x240e7a]['Agent'][_0x931f('0x47')];if(_0x75540f)io['to'](util[_0x931f('0x7b')](_0x931f('0x167'),_0x75540f))[_0x931f('0x50')](_0x931f('0x168'),{'hopper':_0x4031ad[_0x240e7a]});}})['catch'](function(_0x49235d){});};Dialer[_0x931f('0xb3')][_0x931f('0x169')]=function(_0x1d697f){var _0xdacd4=this;return function(){_0xdacd4['handleIvr'](_0x1d697f);};};Dialer['prototype'][_0x931f('0xc')]=function(_0x29180f){var _0x185227=this;if(isNotPreview(_0x29180f[_0x931f('0x5e')])){if(isVoiceQueueOutbound(_0x29180f[_0x931f('0x51')])&&isActive(_0x29180f[_0x931f('0x5d')])){_0x29180f[_0x931f('0xa4')]=!![];BPromise[_0x931f('0xbc')]()['then'](checkIsLoggedIn(_0x29180f,_0x29180f[_0x931f('0x54')]))[_0x931f('0x40')](checkIsActive(_0x29180f,_0x29180f[_0x931f('0x5d')]))[_0x931f('0x40')](checkInterval(_0x29180f))[_0x931f('0x40')](_0x185227[_0x931f('0x145')](_0x29180f))[_0x931f('0x40')](_0x185227[_0x931f('0x14a')](_0x29180f[_0x931f('0x16a')],_0x29180f['dialTimezone'],_0x29180f[_0x931f('0x47')],_0x29180f))[_0x931f('0x40')](_0x185227['checkIfTimeIntervals'](_0x29180f[_0x931f('0x45')],_0x29180f['dialTimezone'],_0x29180f[_0x931f('0x47')],_0x29180f))[_0x931f('0x40')](_0x185227['checkDialMethod'](_0x29180f))[_0x931f('0xb7')](loggerCatchQueueSummary(_0x931f('0x16b'),_0x29180f));}else{notSendMessagesQueue(_0x29180f);}}else{freeVariablesPredictive(_0x29180f);if(_0x29180f['dialPreviewRecallmeReminder']){_0x185227['checkPreviewRecallReminder'](_0x29180f);}}};Dialer[_0x931f('0xb3')][_0x931f('0x16c')]=function(){var _0x40eaf2=this;var _0x281b5f;for(var _0x1a3115 in this[_0x931f('0x21')]){if(typeof this['campaigns'][_0x1a3115]!==_0x931f('0x9f')){_0x281b5f=this[_0x931f('0x21')][_0x1a3115];if(isCampaignIvr(_0x281b5f['type'])&&isActive(_0x281b5f['active'])){_0x281b5f[_0x931f('0xa4')]=!![];BPromise['resolve']()[_0x931f('0x40')](checkIsActive(_0x281b5f,_0x281b5f[_0x931f('0xe0')]))[_0x931f('0x40')](checkInterval(_0x281b5f))['then'](_0x40eaf2[_0x931f('0x145')](_0x281b5f))[_0x931f('0x40')](_0x40eaf2[_0x931f('0x14a')](_0x281b5f[_0x931f('0x16a')],_0x281b5f[_0x931f('0x16d')],_0x281b5f[_0x931f('0x47')],_0x281b5f))[_0x931f('0x40')](_0x40eaf2[_0x931f('0x16e')](_0x281b5f[_0x931f('0x45')],_0x281b5f[_0x931f('0x16d')],_0x281b5f[_0x931f('0x47')],_0x281b5f))['then'](_0x40eaf2[_0x931f('0x169')](_0x281b5f))['catch'](loggerCatchQueueSummary('[syncCampaigns]',_0x281b5f));}else{notSendMessagesCampaign(_0x281b5f);}}}};function getCallerIdRandom(_0x1e4b04,_0x360fd9){var _0x97b4ef;var _0x5e65c9;var _0x5d7cb9;if(_0x360fd9<=0x0){_0x360fd9=0x1;}_0x97b4ef=new RegExp(_0x931f('0x16f')+_0x360fd9+'}$');_0x5e65c9=Math[_0x931f('0x170')](0xa,_0x360fd9-0x1);_0x5d7cb9=Math[_0x931f('0x170')](0xa,_0x360fd9)-0x1;return util[_0x931f('0x7b')]('%s',_[_0x931f('0x171')](_0x1e4b04,_0x97b4ef,_[_0x931f('0x172')](_0x5e65c9,_0x5d7cb9)));}function extractCalleridName(_0x38ae46){var _0xdfd5f4=_0x38ae46['match'](/"(.*?)"/);return _0xdfd5f4?_0xdfd5f4[0x1]:_0x38ae46;}function extractCalleridNumber(_0x865ca5){var _0x473d98=_0x865ca5['match'](/<(.*?)>/);return _0x473d98?_0x473d98[0x1]:_0x865ca5;}Dialer[_0x931f('0xb3')][_0x931f('0x173')]=function(_0x45be05,_0x2542a1){var _0x4a32df=this;var _0x2f5dee=uuid['v4']();this['actions'][_0x2f5dee]=new Action(_0x45be05,_0x2542a1,_0x2f5dee);return new BPromise(function(_0x28a6b6,_0x2f0401){if(_[_0x931f('0x89')](_0x45be05)&&typeof _0x45be05!==_0x931f('0x174')){return _0x2f0401(msgResponse(_0x931f('0x175'),'Failure',_0x931f('0x176')));}if(_['isUndefined'](_0x2542a1[_0x931f('0x177')]['phone'])||_0x2542a1[_0x931f('0x177')]['phone']===null){return _0x2f0401(msgResponse(_0x931f('0x175'),_0x931f('0x14e'),'contact\x20is\x20undefine'));}var _0x21e095={'XMD-CALLERID':_0x4a32df[_0x931f('0xb2')][_0x2f5dee][_0x931f('0x178')](),'XMD-AGI':_0x45be05['dialQueueProject']?util[_0x931f('0x7b')](_0x931f('0x179'),ipAgi,_0x45be05[_0x931f('0x10e')]):'NONE','XMD-AGIAFTER':_0x45be05[_0x931f('0x114')]?util['format'](_0x931f('0x179'),ipAgi,_0x45be05[_0x931f('0x114')]):'NONE','XMD-QUEUE':_0x45be05[_0x931f('0x51')]===_0x931f('0x97')?util[_0x931f('0x7b')]('\x22%s,%s%s,,,%s\x22',_0x45be05[_0x931f('0x47')],_0x45be05[_0x931f('0x17a')]||'',_0x45be05['dialAgiAfterHangupAgent']?'c':'',_0x45be05[_0x931f('0x11a')]||0x3):_0x931f('0x17b'),'XMD-CONTACTID':_0x2542a1['ContactId'],'XMD-CDRTYPE':_0x931f('0x7'),'CALLERID(all)':_0x4a32df[_0x931f('0xb2')][_0x2f5dee][_0x931f('0x178')](),'XMD-AMD':_0x45be05[_0x931f('0x17c')]?'ACTIVE':_0x931f('0x17b'),'XMD-DESTINATION':_0x931f('0xe9')};if(_0x45be05[_0x931f('0x17c')]){_0x21e095[_0x931f('0x17d')]=_0x45be05['dialAMDInitialSilence']||0x9c4;_0x21e095['XMD-AMDGREETING']=_0x45be05['dialAMDGreeting']||0x5dc;_0x21e095[_0x931f('0x17e')]=_0x45be05['dialAMDAfterGreetingSilence']||0x320;_0x21e095[_0x931f('0x17f')]=_0x45be05[_0x931f('0x180')]||0x1388;_0x21e095[_0x931f('0x181')]=_0x45be05[_0x931f('0x182')]||0x64;_0x21e095[_0x931f('0x183')]=_0x45be05[_0x931f('0x184')]||0x32;_0x21e095[_0x931f('0x185')]=_0x45be05[_0x931f('0x186')]||0x3;_0x21e095[_0x931f('0x187')]=_0x45be05[_0x931f('0x188')]||0x100;_0x21e095['XMD-AMDMAXIMUMWORDLENGTH']=_0x45be05[_0x931f('0x189')]||0x1388;}if(_0x45be05[_0x931f('0x51')]==='outbound'){_0x21e095[_0x931f('0x18a')]=_0x2542a1[_0x931f('0xda')];}else{_0x21e095[_0x931f('0x18b')]=_0x2542a1[_0x931f('0xdb')];}for(var _0x53364d in _0x2542a1['Contact']){if(typeof _0x2542a1[_0x931f('0x177')][_0x53364d]!=='undefined'){if(isNotNull(_0x2542a1[_0x931f('0x177')][_0x53364d])&&_0x53364d!=='id'&&_0x53364d!=='tags'&&_0x53364d!=='createdAt'&&_0x53364d!==_0x931f('0x18c')){_0x21e095[util[_0x931f('0x7b')](_0x931f('0x18d'),'XMD-',_[_0x931f('0x18e')](_0x53364d))]=_0x2542a1['Contact'][_0x53364d];}}}var _0x59dab9=_0x4a32df[_0x931f('0x146')](_0x45be05[_0x931f('0x79')])?getCallerId(_0x45be05[_0x931f('0x79')][_0x931f('0x7a')],_0x45be05[_0x931f('0x18f')],_0x45be05['dialRandomLastDigitCallerIdNumber']>0x0?getCallerIdRandom(_0x45be05[_0x931f('0x5f')],_0x45be05[_0x931f('0x190')]):_0x45be05[_0x931f('0x5f')]):getCallerId(_[_0x931f('0xb4')](_0x45be05[_0x931f('0x147')])?_0x45be05[_0x931f('0x79')]['callerid']:_0x45be05[_0x931f('0x147')][_0x931f('0x7a')],_0x45be05['dialOriginateCallerIdName'],_0x45be05[_0x931f('0x190')]>0x0?getCallerIdRandom(_0x45be05['dialOriginateCallerIdNumber'],_0x45be05[_0x931f('0x190')]):_0x45be05[_0x931f('0x5f')]);if(_0x59dab9){_0x21e095[_0x931f('0x191')]=_0x4a32df[_0x931f('0xb2')][_0x2f5dee][_0x931f('0x192')]=extractCalleridName(_0x59dab9);_0x21e095[_0x931f('0x193')]=_0x4a32df[_0x931f('0xb2')][_0x2f5dee][_0x931f('0x194')]=extractCalleridNumber(_0x59dab9);}return ami[_0x931f('0xb5')]({'actionid':_0x2f5dee,'action':_0x931f('0x175'),'channel':_0x4a32df['isTrunkReachable'](_0x45be05[_0x931f('0x79')])?util[_0x931f('0x7b')]('SIP/%s/%s%s',_0x45be05['Trunk'][_0x931f('0x47')],isNotNull(_0x45be05['dialPrefix'])?_0x45be05[_0x931f('0x61')][_0x931f('0x195')]()||'':'',_0x45be05[_0x931f('0x196')]>0x0?_0x2542a1[_0x931f('0x177')][_0x931f('0x197')][_0x931f('0x198')](_0x45be05[_0x931f('0x196')]):_0x2542a1['Contact']['phone']):util[_0x931f('0x7b')](_0x931f('0x199'),_['isNil'](_0x45be05[_0x931f('0x147')])?_0x45be05[_0x931f('0x79')][_0x931f('0x47')]:_0x45be05[_0x931f('0x147')]['name'],isNotNull(_0x45be05[_0x931f('0x61')])?_0x45be05['dialPrefix'][_0x931f('0x195')]()||'':'',_0x45be05[_0x931f('0x196')]>0x0?_0x2542a1[_0x931f('0x177')]['phone'][_0x931f('0x198')](_0x45be05[_0x931f('0x196')]):_0x2542a1[_0x931f('0x177')][_0x931f('0x197')]),'callerid':_0x59dab9,'Exten':_0x931f('0xe9'),'Context':_0x931f('0x19a'),'Priority':'1','variable':_0x21e095,'timeout':(_0x45be05[_0x931f('0x60')]||0x1e)*0x3e8,'async':!![],'channelid':_0x2f5dee})[_0x931f('0x40')](function(_0x46466f){return _0x28a6b6(_0x46466f);})[_0x931f('0xb7')](function(_0x254cf9){_0x45be05[_0x931f('0x69')]+=0x1;var _0x1037c3=new History(_0x4a32df[_0x931f('0xb2')][_0x2f5dee]);logger[_0x931f('0x9c')](util[_0x931f('0x7b')](_0x931f('0x19b'),JSON[_0x931f('0x4c')](_0x254cf9)));_0x1037c3[_0x931f('0xac')]=0xe;_0x1037c3['statedesc']='OriginateError';_0x1037c3[_0x931f('0xaf')]=moment()['format'](_0x931f('0x109'));_0x1037c3[_0x931f('0xae')]=_0x1037c3[_0x931f('0xaf')];_0x4a32df[_0x931f('0xd1')](_0x1037c3)[_0x931f('0xb7')](loggerCatch(_0x931f('0x19c')));_0x4a32df[_0x931f('0xcf')](_0x1037c3)['catch'](loggerCatch(_0x931f('0x19c')))[_0x931f('0x139')](function(){delete _0x4a32df[_0x931f('0xb2')][_0x2f5dee];return _0x2f0401(msgResponse(_0x931f('0x175'),'Error',_0x931f('0x19d')));});});});};Dialer['prototype'][_0x931f('0x33')]=function(_0x2ac644){var _0x20b456=this[_0x931f('0xb2')][_0x2ac644[_0x931f('0x12b')]];if(_0x20b456){delete this[_0x931f('0xb2')][_0x2ac644[_0x931f('0x12b')]];_0x20b456[_0x931f('0x119')]=moment()[_0x931f('0x7b')]('YYYY-MM-DD\x20HH:mm:ss');var _0x58d959=_0x20b456[_0x931f('0x51')]===_0x931f('0xb8')?this[_0x931f('0x21')][_0x20b456[_0x931f('0xb9')]]:this[_0x931f('0x20')][_0x20b456['getQueue']()];if(!this[_0x931f('0xde')](_0x2ac644[_0x931f('0x19e')])){this[_0x931f('0xba')](_0x58d959);return this[_0x931f('0x19f')](_0x20b456,_0x58d959,_0x2ac644)[_0x931f('0xb7')](loggerCatch(_0x931f('0x1a0')));}this['uniqueId'][_0x2ac644['uniqueid']]=_0x20b456;}};Dialer[_0x931f('0xb3')][_0x931f('0x1a1')]=function(_0x4305a7,_0x1ff571,_0x4e54d0){var _0x138498=new History(_0x1ff571);if(_0x138498['countbusyretry']+_0x138498[_0x931f('0xfc')]+_0x138498[_0x931f('0xfd')]+_0x138498[_0x931f('0xfe')]+_0x138498[_0x931f('0xff')]+_0x138498[_0x931f('0x100')]+_0x138498['countmachineretry']+_0x138498[_0x931f('0x101')]>=_0x4e54d0[_0x931f('0x102')]-0x1){return!![];}switch(_0x4305a7){case 0x3:if(_0x138498[_0x931f('0xfd')]>=_0x4e54d0[_0x931f('0x1a2')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countnoanswerretry':_0x138498['countnoanswerretry']+=0x1,'scheduledat':moment()[_0x931f('0x107')](_0x4e54d0['dialNoAnswerRetryFrequency'],_0x931f('0x129'))[_0x931f('0x7b')](_0x931f('0x109')),'ContactId':_0x138498[_0x931f('0xd7')],'ListId':_0x138498[_0x931f('0xd8')],'VoiceQueueId':_0x138498[_0x931f('0xda')]||undefined,'CampaignId':_0x138498[_0x931f('0xdb')]||undefined})[_0x931f('0xb7')](loggerCatch(_0x931f('0x1a3')));break;case 0x5:if(_0x138498[_0x931f('0xfb')]>=_0x4e54d0['dialBusyMaxRetry']-0x1){return!![];}this[_0x931f('0xc6')]({'active':![],'countbusyretry':_0x138498[_0x931f('0xfb')]+=0x1,'scheduledat':moment()[_0x931f('0x107')](_0x4e54d0[_0x931f('0x1a4')],_0x931f('0x129'))[_0x931f('0x7b')](_0x931f('0x109')),'ContactId':_0x138498['ContactId'],'ListId':_0x138498[_0x931f('0xd8')],'VoiceQueueId':_0x138498['VoiceQueueId']||undefined,'CampaignId':_0x138498[_0x931f('0xdb')]||undefined})[_0x931f('0xb7')](loggerCatch(_0x931f('0x1a5')));break;case 0x8:if(_0x138498[_0x931f('0xfc')]>=_0x4e54d0[_0x931f('0x1a6')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countcongestionretry':_0x138498[_0x931f('0xfc')]+=0x1,'scheduledat':moment()[_0x931f('0x107')](_0x4e54d0[_0x931f('0x1a7')],_0x931f('0x129'))[_0x931f('0x7b')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x138498[_0x931f('0xd7')],'ListId':_0x138498[_0x931f('0xd8')],'VoiceQueueId':_0x138498['VoiceQueueId']||undefined,'CampaignId':_0x138498[_0x931f('0xdb')]||undefined})[_0x931f('0xb7')](loggerCatch(_0x931f('0x1a8')));break;case 0x0:if(_0x138498['countnosuchnumberretry']>=_0x4e54d0['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{this[_0x931f('0xc6')]({'active':![],'countnosuchnumberretry':_0x138498[_0x931f('0xfe')]+=0x1,'scheduledat':moment()[_0x931f('0x107')](_0x4e54d0[_0x931f('0x1a9')],'minutes')['format'](_0x931f('0x109')),'ContactId':_0x138498[_0x931f('0xd7')],'ListId':_0x138498[_0x931f('0xd8')],'VoiceQueueId':_0x138498['VoiceQueueId']||undefined,'CampaignId':_0x138498[_0x931f('0xdb')]||undefined})[_0x931f('0xb7')](loggerCatch('[rescheduleContact][NoSuchNumber]'));}break;case 0xa:if(_0x138498[_0x931f('0xff')]>=_0x4e54d0[_0x931f('0x11d')]-0x1){return!![];}this[_0x931f('0xc6')]({'active':![],'countdropretry':_0x138498[_0x931f('0xff')]+=0x1,'scheduledat':moment()[_0x931f('0x107')](_0x4e54d0['dialDropRetryFrequency'],_0x931f('0x129'))[_0x931f('0x7b')](_0x931f('0x109')),'ContactId':_0x138498[_0x931f('0xd7')],'ListId':_0x138498[_0x931f('0xd8')],'VoiceQueueId':_0x138498[_0x931f('0xda')]||undefined,'CampaignId':_0x138498[_0x931f('0xdb')]||undefined})[_0x931f('0xb7')](loggerCatch('[rescheduleContact][Drop]'));break;case 0xb:if(_0x138498[_0x931f('0x100')]>=_0x4e54d0[_0x931f('0x127')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countabandonedretry':_0x138498[_0x931f('0x100')]+=0x1,'scheduledat':moment()[_0x931f('0x107')](_0x4e54d0[_0x931f('0x128')],_0x931f('0x129'))[_0x931f('0x7b')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x138498[_0x931f('0xd7')],'ListId':_0x138498['ListId'],'VoiceQueueId':_0x138498[_0x931f('0xda')]||undefined,'CampaignId':_0x138498[_0x931f('0xdb')]||undefined})[_0x931f('0xb7')](loggerCatch(_0x931f('0x1aa')));break;case 0x13:if(_0x138498['countmachineretry']>=_0x4e54d0[_0x931f('0x104')]-0x1){return!![];}this[_0x931f('0xc6')]({'active':![],'countmachineretry':_0x138498[_0x931f('0xf8')]+=0x1,'scheduledat':moment()[_0x931f('0x107')](_0x4e54d0[_0x931f('0x108')],'minutes')[_0x931f('0x7b')](_0x931f('0x109')),'ContactId':_0x138498['ContactId'],'ListId':_0x138498[_0x931f('0xd8')],'VoiceQueueId':_0x138498[_0x931f('0xda')]||undefined,'CampaignId':_0x138498['CampaignId']||undefined})[_0x931f('0xb7')](loggerCatch(_0x931f('0x10a')));break;case 0x14:if(_0x138498[_0x931f('0x101')]>=_0x4e54d0['dialAgentRejectMaxRetry']-0x1){return!![];}this['rescheduleContact']({'active':![],'countagentrejectretry':_0x138498['countagentrejectretry']+=0x1,'scheduledat':moment()[_0x931f('0x107')](_0x4e54d0[_0x931f('0x1ab')],_0x931f('0x129'))['format'](_0x931f('0x109')),'ContactId':_0x138498[_0x931f('0xd7')],'ListId':_0x138498[_0x931f('0xd8')],'VoiceQueueId':_0x138498[_0x931f('0xda')]||undefined,'CampaignId':_0x138498[_0x931f('0xdb')]||undefined})[_0x931f('0xb7')](loggerCatch(_0x931f('0x1ac')));break;default:return!![];}};Dialer[_0x931f('0xb3')][_0x931f('0x19f')]=function(_0x4ee664,_0x75fd9a,_0x31f7c7){var _0x4d9bc8=this;var _0x4f1d1c=new History(_0x4ee664);return new BPromise(function(_0x35af9e,_0x39b10c){if(_[_0x931f('0x89')](_0x75fd9a)&&typeof _0x75fd9a!=='object'){return _0x39b10c(msgResponse(_0x931f('0x1ad'),'Failure','entity\x20is\x20undefine'));}if(_[_0x931f('0x89')](_0x31f7c7)&&typeof _0x31f7c7!=='object'){return 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_0x1a1c23=(_0x1e9dc2[0x0]['predictiveIntervalAnsweredCalls']+_0x1e9dc2[0x0][_0x931f('0x83')]+_0x1e9dc2[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x1e9dc2[0x0][_0x931f('0x74')];_0x1b77ab[_0x931f('0x71')]=_0x1a1c23>0x0?_0x1a1c23:0x1;switch(_0x1b77ab[_0x931f('0x1d6')]){case _0x931f('0x1e4'):var _0x392419=_0x1b77ab[_0x931f('0x1cb')]/0x64;return _0xfae277[_0x931f('0x1e5')](_0x1b8ce3,_0x53d7fb,_0x17e5d1,_0x1a1c23,_0x392419)[_0x931f('0x40')](function(_0x43ea6d){return _0xf84f62(_0x43ea6d);});case _0x931f('0x1e6'):var _0x29a9b7=_0x1b77ab['dialPredictiveOptimizationPercentage']/0x64;return _0xfae277['busyFactor'](_0x1b8ce3,_0x53d7fb,_0x17e5d1,_0x1a1c23,_0x29a9b7)[_0x931f('0x40')](function(_0x3452bb){return _0xf84f62(_0x3452bb);});default:return _0x4fcdb6(msgResponse(_0x931f('0x1e7'),_0x931f('0x14e'),'Unknown\x20Predictive'));}}else{return _0x4fcdb6(msgResponse(_0x931f('0x1e7'),_0x931f('0x14e'),'check\x20failure'));}});};};Dialer[_0x931f('0xb3')]['getDataPredictiveOld']=function(_0x56fb71){var _0x23417d=this;return function(_0x2261a7){return new BPromise(function(_0x4722db,_0x464bd3){_[_0x931f('0x93')](_0x56fb71,_0x2261a7[0x0]);if(checkGetDataPredictive(_0x2261a7[0x0])){loggerPredictive['info'](JSON[_0x931f('0x4c')](_0x2261a7[0x0]));if(_0x56fb71[_0x931f('0x1d6')]==='dropRate'){return _0x23417d[_0x931f('0xce')](_0x56fb71['id'])['then'](function(_0x949419){var _0x3f6e35=_0x56fb71['loggedIn']-_0x949419[0x0]['outboundQueuePauses'];var _0x15b032=_0x56fb71[_0x931f('0x1da')]*0x3c;var _0x5c4aa8=_0x2261a7[0x0]['predictiveIntervalAvgTalktime']+_0x2261a7[0x0]['predictiveIntervalAvgHoldtime'];var _0x21c072=(_0x2261a7[0x0][_0x931f('0x82')]+_0x2261a7[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x2261a7[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x2261a7[0x0][_0x931f('0x74')];var _0x568dfe=_0x56fb71[_0x931f('0x1cb')]/0x64;_0x56fb71[_0x931f('0x72')]=_0x949419[0x0][_0x931f('0x1e8')]||0x0;_0x56fb71['predictiveIntervalHitRate']=_0x21c072>0x0?_0x21c072:0x1;return _0x23417d['abandonmentRate'](_0x3f6e35,_0x15b032,_0x5c4aa8,_0x21c072,_0x568dfe);})[_0x931f('0x40')](function(_0x243fca){return _0x4722db(_0x243fca);})[_0x931f('0xb7')](function(_0x4f960a){return _0x464bd3(msgResponse(_0x931f('0x1e9'),_0x931f('0x14e'),JSON[_0x931f('0x4c')](_0x4f960a)));});}if(_0x56fb71['dialPredictiveOptimization']===_0x931f('0x1e6')){return _0x23417d[_0x931f('0xce')](_0x56fb71['id'])[_0x931f('0x40')](function(_0x28da93){var _0x489add=_0x56fb71[_0x931f('0x54')]-_0x28da93[0x0]['outboundQueuePauses'];var _0x7a1503=_0x56fb71[_0x931f('0x1da')]*0x3c;var _0x4d8954=_0x2261a7[0x0][_0x931f('0x87')]+_0x2261a7[0x0][_0x931f('0x6d')];var _0x300e79=(_0x2261a7[0x0]['predictiveIntervalAnsweredCalls']+_0x2261a7[0x0][_0x931f('0x83')]+_0x2261a7[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x2261a7[0x0][_0x931f('0x74')];var _0x1379aa=_0x56fb71[_0x931f('0x1cb')]/0x64;_0x56fb71[_0x931f('0x72')]=_0x28da93[0x0][_0x931f('0x1e8')]||0x0;_0x56fb71[_0x931f('0x71')]=_0x300e79>0x0?_0x300e79:0x1;return _0x23417d[_0x931f('0x1ea')](_0x489add,_0x7a1503,_0x4d8954,_0x300e79,_0x1379aa);})[_0x931f('0x40')](function(_0xd81a5c){return _0x4722db(_0xd81a5c);})[_0x931f('0xb7')](function(_0x3a4ef8){return _0x464bd3(msgResponse('[CatchErlangB]',_0x931f('0x14e'),JSON['stringify'](_0x3a4ef8)));});}}else{return _0x464bd3(msgResponse(_0x931f('0x1e7'),'Failure','check\x20failure'));}});};};Dialer[_0x931f('0xb3')][_0x931f('0x1dd')]=function(_0x4d2cb3){var _0x5390ce=this;return function(){var _0x1c02f5=0x0;var _0xa8166d=Math['floor'](_0x4d2cb3[_0x931f('0x77')]*0x3e8);if(_0xa8166d>0x0){_0xa8166d=_0xa8166d<0x64?0x64:_0xa8166d;loggerPredictive[_0x931f('0x80')](_0x4d2cb3[_0x931f('0x47')],'one\x20call\x20every:',_0xa8166d,_0x931f('0x4d'));_0x4d2cb3[_0x931f('0x95')]=setInterval(function(){_0x5390ce[_0x931f('0x95')](_0x4d2cb3);loggerPredictiveCalls[_0x931f('0x80')]('[handlePredictive]',_0x1c02f5+=0x1);},_0xa8166d);}else{loggerPredictive['info'](_0x4d2cb3[_0x931f('0x47')],'fail\x20to\x20scheduled\x20calls');}};};Dialer[_0x931f('0xb3')][_0x931f('0x1eb')]=function(_0x1166f9,_0x2b4b41){var _0x33a2bd=this;return function(_0x5c9ac0){if(_[_0x931f('0x4a')](_0x5c9ac0)){if(_[_0x931f('0xb4')](_0x2b4b41[_0x931f('0xd9')])||!_0x2b4b41[_0x931f('0x1ec')]){if(_0x1166f9[_0x931f('0x5e')]===_0x931f('0x9')){_0x1166f9[_0x931f('0x134')]=_[_0x931f('0x89')](_0x1166f9[_0x931f('0x134')])?!![]:_0x1166f9[_0x931f('0x134')];var _0x44bb8e=uuid['v4']();_0x33a2bd[_0x931f('0xb2')][_0x44bb8e]=new Action(_0x1166f9,_0x2b4b41,_0x44bb8e);loggerBooked[_0x931f('0x80')](_0x931f('0x1ed'),_0x44bb8e,'queueStatusComplete:\x20',JSON[_0x931f('0x4c')](_0x1166f9['queueStatusComplete']),_0x931f('0x1ee'),_0x1166f9['name']);if(_0x1166f9[_0x931f('0x134')]){_0x1166f9[_0x931f('0x134')]=![];_0x33a2bd[_0x931f('0x2b')][_0x33a2bd[_0x931f('0xb2')][_0x44bb8e]['queue']]=[];ami[_0x931f('0xb5')]({'actionid':_0x44bb8e,'action':'queuestatus','queue':_0x1166f9[_0x931f('0x47')]})[_0x931f('0xb7')](function(){_0x33a2bd[_0x931f('0xba')](_0x1166f9);_0x33a2bd['rescheduleContact']({'active':![],'ContactId':_0x33a2bd[_0x931f('0xb2')][_0x44bb8e][_0x931f('0xd7')],'ListId':_0x33a2bd[_0x931f('0xb2')][_0x44bb8e]['ListId'],'VoiceQueueId':_0x33a2bd[_0x931f('0xb2')][_0x44bb8e][_0x931f('0xda')]||undefined,'CampaignId':_0x33a2bd[_0x931f('0xb2')][_0x44bb8e]['CampaignId']||undefined})[_0x931f('0xb7')](loggerCatch(_0x931f('0x1ef')));delete _0x33a2bd[_0x931f('0xb2')][_0x44bb8e];});}else{loggerBooked[_0x931f('0x80')](_0x931f('0x1f0'),JSON[_0x931f('0x4c')](_0x1166f9[_0x931f('0x134')]),_0x931f('0x1ee'),_0x1166f9[_0x931f('0x47')]);_0x33a2bd['updateOriginated'](_0x1166f9);_0x33a2bd['rescheduleContact']({'active':![],'ContactId':_0x33a2bd[_0x931f('0xb2')][_0x44bb8e][_0x931f('0xd7')],'ListId':_0x33a2bd['actions'][_0x44bb8e][_0x931f('0xd8')],'VoiceQueueId':_0x33a2bd[_0x931f('0xb2')][_0x44bb8e][_0x931f('0xda')]||undefined,'CampaignId':_0x33a2bd[_0x931f('0xb2')][_0x44bb8e][_0x931f('0xdb')]||undefined})[_0x931f('0xb7')](loggerCatch(_0x931f('0x1ef')));delete _0x33a2bd[_0x931f('0xb2')][_0x44bb8e];}}else{return _0x33a2bd[_0x931f('0x173')](_0x1166f9,_0x2b4b41);}}else{if(getDiff(_0x2b4b41[_0x931f('0x1f1')])<_0x1166f9[_0x931f('0x1f2')]*0x3c){if(_0x2b4b41[_0x931f('0x1f3')]&&!_0x2b4b41[_0x931f('0x1f3')]['voicePause']){_0x33a2bd[_0x931f('0x1f')][_0x931f('0x1f4')](_0x2b4b41['id'])[_0x931f('0x139')](function(){_0x33a2bd[_0x931f('0xba')](_0x1166f9);});}else{_0x33a2bd['unlockContact']({'active':![]},_0x2b4b41['id'],0x1)[_0x931f('0x139')](function(){_0x33a2bd[_0x931f('0xba')](_0x1166f9);});}}else{_0x1166f9[_0x931f('0x6a')]+=0x1;_0x33a2bd['updateOriginated'](_0x1166f9);if(_0x1166f9[_0x931f('0x1f5')]){_0x33a2bd[_0x931f('0xc6')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x2b4b41[_0x931f('0xd7')],'ListId':_0x2b4b41[_0x931f('0xd8')],'VoiceQueueId':_0x2b4b41[_0x931f('0xda')]||undefined,'CampaignId':_0x2b4b41[_0x931f('0xdb')]||undefined})[_0x931f('0xb7')](loggerCatch(_0x931f('0x1f6')));_0x33a2bd[_0x931f('0xd1')](createObjHistory(_0x1166f9,_0x2b4b41,'RECALLINQUEUE',0x17,_0x931f('0x1f7')))[_0x931f('0xb7')](loggerCatch(_0x931f('0x1f8')));}else{_0x33a2bd['saveInDb'](createObjHistory(_0x1166f9,_0x2b4b41,_0x931f('0x1f9'),0x16,_0x931f('0x1fa')),_0x931f('0x1fb'),_0x931f('0x1fc'));}}}}else{_0x1166f9[_0x931f('0x62')]+=0x1;_0x33a2bd['saveInDb'](createObjHistory(_0x1166f9,_0x2b4b41,'BLACKLIST',0xd,_0x931f('0x1fd')),_0x931f('0x1fe'),_0x931f('0x1ff'));throw'inBlackList';}};};Dialer['prototype']['handleIvr']=function(_0x394a5c){var _0x2b8eb5=this;var _0x529936=_0x394a5c['limitCalls']-_0x394a5c[_0x931f('0x75')]-_0x394a5c[_0x931f('0xcb')];emitCampaignSummary(_0x394a5c);if(_0x529936>0x0){if(_0x529936>this[_0x931f('0x24')]){_0x529936=this['maxNumberOriginate'];}_0x394a5c[_0x931f('0xcb')]+=_0x529936;this[_0x931f('0xcd')](_0x394a5c['id'],_0x529936,_0x394a5c[_0x931f('0x200')],_0x394a5c)[_0x931f('0x40')](function(_0x5685b0){_0x394a5c[_0x931f('0xcb')]-=_0x529936;_0x394a5c[_0x931f('0xcb')]=_0x394a5c[_0x931f('0xcb')]>0x0?_0x394a5c[_0x931f('0xcb')]:0x0;if(!checkContactEmpty(_0x5685b0)){_0x394a5c['message']='AVAILABLE_CONTACTS_FINISHED';logger[_0x931f('0x80')]('[getContactCampaign2][Empty]'+_0x394a5c[_0x931f('0x47')]);}else{_0x394a5c[_0x931f('0x75')]+=_0x5685b0[_0x931f('0x9e')];_0x394a5c[_0x931f('0x41')]=_0x931f('0x201');for(var _0x36e7ee=0x0;_0x36e7ee<_0x5685b0[_0x931f('0x9e')];_0x36e7ee+=0x1){_0x394a5c['ivrTotalCallsDays']+=0x1;if(_['isNil'](_0x5685b0[_0x36e7ee])||_[_0x931f('0xb4')](_0x5685b0[_0x36e7ee][_0x931f('0x177')])||_[_0x931f('0xb4')](_0x5685b0[_0x36e7ee][_0x931f('0x177')][_0x931f('0x197')])){_0x2b8eb5[_0x931f('0xd5')](_0x931f('0x202'),_0x394a5c,_0x5685b0[_0x36e7ee]);}else{_0x2b8eb5[_0x931f('0xc1')](_[_0x931f('0x137')](_0x5685b0[_0x36e7ee],[_0x931f('0xdb'),_0x931f('0x203')]))[_0x931f('0x40')](_0x2b8eb5[_0x931f('0x1eb')](_0x394a5c,_0x5685b0[_0x36e7ee]))[_0x931f('0xb7')](_0x2b8eb5[_0x931f('0xd4')](_0x931f('0x204'),_0x394a5c));}}}})[_0x931f('0xb7')](loggerGetContactDialer(_0x931f('0x205'),_0x394a5c,_0x529936));}};Dialer['prototype'][_0x931f('0x160')]=function(_0x50acbe,_0x5b8eb8){var _0x1068ba=this;var _0x1da44d=[];var _0x4b3479=_0x5b8eb8>=0x1?_0x5b8eb8:0x1;if(_0x50acbe[_0x931f('0x5e')]===_0x931f('0x9')){_0x4b3479=0x1;}var _0x455044=Math['floor'](_0x50acbe[_0x931f('0x1cf')]*_0x4b3479)-_0x50acbe[_0x931f('0x75')]-_0x50acbe['temp'];emitVoiceQueueSummary(_0x50acbe);if(_0x50acbe[_0x931f('0x206')]>0x0){var _0x282051=_0x50acbe['dialLimitQueue']-_0x50acbe[_0x931f('0x75')]-_0x50acbe[_0x931f('0x57')]-_0x50acbe[_0x931f('0xcb')]-_0x50acbe['pTalking'];if(_0x455044>_0x282051){_0x455044=_0x282051;}}if(_0x455044>0x0){if(_0x50acbe[_0x931f('0x5e')]===_0x931f('0x9')){_0x455044=0x1;}if(_0x455044>this[_0x931f('0x24')]){_0x455044=this[_0x931f('0x24')];}_0x50acbe[_0x931f('0xcb')]+=_0x455044;for(var _0xc1a604 in this[_0x931f('0x22')]){if(typeof this[_0x931f('0x22')][_0xc1a604]!==_0x931f('0x9f')){if(this['agents'][_0xc1a604]['state']===_0x931f('0x207')&&this[_0x931f('0x22')][_0xc1a604][_0x931f('0x133')]==='reachable'){_0x1da44d['push'](this[_0x931f('0x22')][_0xc1a604]['id']);}}}this[_0x931f('0xca')](_0x50acbe['id'],_0x1da44d,_0x455044,_0x50acbe[_0x931f('0x200')],_0x50acbe)['then'](function(_0x212371){_0x50acbe['temp']-=_0x455044;_0x50acbe[_0x931f('0xcb')]=_0x50acbe['temp']>0x0?_0x50acbe[_0x931f('0xcb')]:0x0;if(!checkContactEmpty(_0x212371)){_0x1068ba[_0x931f('0xbd')](_0x50acbe)[_0x931f('0x40')](sendMessageReschedule(_0x50acbe))[_0x931f('0xb7')](loggerCatch(_0x931f('0xbe')));}else{_0x50acbe[_0x931f('0x75')]+=_0x212371[_0x931f('0x9e')];_0x50acbe['message']=_0x50acbe['dialMethod']===_0x931f('0x9')?_0x931f('0x208'):_0x931f('0x201');for(var _0x47b0e3=0x0;_0x47b0e3<_0x212371[_0x931f('0x9e')];_0x47b0e3+=0x1){if(_['isNil'](_0x212371[_0x47b0e3])||_[_0x931f('0xb4')](_0x212371[_0x47b0e3][_0x931f('0x177')])||_[_0x931f('0xb4')](_0x212371[_0x47b0e3][_0x931f('0x177')][_0x931f('0x197')])){_0x1068ba[_0x931f('0xd5')](_0x931f('0x202'),_0x50acbe,_0x212371[_0x47b0e3]);}else{_0x1068ba[_0x931f('0xbf')](_[_0x931f('0x137')](_0x212371[_0x47b0e3],[_0x931f('0xda'),_0x931f('0x203')]))[_0x931f('0x40')](_0x1068ba[_0x931f('0x1eb')](_0x50acbe,_0x212371[_0x47b0e3]))['catch'](_0x1068ba[_0x931f('0xd4')]('[actionOriginate]\x20',_0x50acbe));}}}})[_0x931f('0xb7')](loggerGetContactDialer(_0x931f('0x209'),_0x50acbe,_0x455044));}};Dialer[_0x931f('0xb3')][_0x931f('0x95')]=function(_0x4222e2){if(_0x4222e2[_0x931f('0x206')]>0x0){var _0x137df0=_0x4222e2[_0x931f('0x206')]-_0x4222e2[_0x931f('0x75')]-_0x4222e2['talking'];if(_0x137df0>0x0){this[_0x931f('0x20a')](_0x4222e2);}else{loggerPredictiveCalls[_0x931f('0x80')](_0x931f('0x20b'));}}else{this['tryOriginatePredictive'](_0x4222e2);}};Dialer[_0x931f('0xb3')][_0x931f('0x20a')]=function(_0x57a916){var _0xd7e7a1=this;var _0x571956=[];_0x57a916[_0x931f('0x75')]+=0x1;for(var _0xd347a5 in this['agents']){if(typeof this[_0x931f('0x22')][_0xd347a5]!==_0x931f('0x9f')){if(this[_0x931f('0x22')][_0xd347a5][_0x931f('0xac')]==='not_inuse'&&this[_0x931f('0x22')][_0xd347a5][_0x931f('0x133')]===_0x931f('0xe2')){_0x571956[_0x931f('0x131')](this['agents'][_0xd347a5]['id']);}}}this[_0x931f('0xca')](_0x57a916['id'],_0x571956,0x1,_0x57a916[_0x931f('0x200')],_0x57a916)['then'](function(_0x1a8fd1){if(!checkContactEmpty(_0x1a8fd1)){checkContactLowerLimitOriginate(_0x57a916,0x1,0x0);_0xd7e7a1['countReScheduled'](_0x57a916)['then'](sendMessageReschedule(_0x57a916))[_0x931f('0xb7')](loggerCatch('[countReScheduled]\x20'));}else{_0x57a916[_0x931f('0x41')]='RUNNING';if(_[_0x931f('0xb4')](_0x1a8fd1[0x0])||_[_0x931f('0xb4')](_0x1a8fd1[0x0][_0x931f('0x177')])||_['isNil'](_0x1a8fd1[0x0]['Contact']['phone'])){_0xd7e7a1['emptyContact'](_0x931f('0x202'),_0x57a916,_0x1a8fd1[0x0]);}else{_0xd7e7a1[_0x931f('0xbf')](_[_0x931f('0x137')](_0x1a8fd1[0x0],[_0x931f('0xda'),_0x931f('0x203')]))[_0x931f('0x40')](_0xd7e7a1['checkContactBlack'](_0x57a916,_0x1a8fd1[0x0]))[_0x931f('0xb7')](_0xd7e7a1['loggerHandler'](_0x931f('0x20c'),_0x57a916));}}})[_0x931f('0xb7')](loggerGetContactDialer(_0x931f('0x20d'),_0x57a916,0x1));emitVoiceQueueSummary(_0x57a916);};Dialer[_0x931f('0xb3')][_0x931f('0x1e5')]=function(_0x114aad,_0x547188,_0x5d4e04,_0x57639f,_0x37802a,_0x3241b6){loggerPredictive[_0x931f('0x80')]('--------\x20Drop\x20Rate\x20--------');loggerPredictive[_0x931f('0x80')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x114aad);loggerPredictive[_0x931f('0x80')](_0x931f('0x20e'),_0x547188);loggerPredictive[_0x931f('0x80')]('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5d4e04);loggerPredictive[_0x931f('0x80')](_0x931f('0x20f'),_0x57639f);loggerPredictive[_0x931f('0x80')]('Amax:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x37802a);loggerPredictive['info']('---------------------------');return new BPromise(function(_0x5032eb,_0x2ce5b8){if(_0x114aad<=0x0||isNaN(_0x114aad)){return _0x2ce5b8(msgResponse('[abandonmentRate]',_0x931f('0x210'),_0x931f('0x211')+_0x114aad));}if(_0x5d4e04<=0x0||isNaN(_0x5d4e04)){return _0x2ce5b8(msgResponse(_0x931f('0x212'),'Error',_0x931f('0x213')+_0x5d4e04));}if(_0x57639f<=0x0||isNaN(_0x57639f)){return _0x2ce5b8(msgResponse('[abandonmentRate]',_0x931f('0x210'),_0x931f('0x214')+_0x57639f));}if(_0x547188<=0x0||isNaN(_0x547188)){return _0x2ce5b8(msgResponse(_0x931f('0x212'),_0x931f('0x210'),'interval\x20=\x20'+_0x547188));}if(_0x37802a<=0x0||isNaN(_0x37802a)){return _0x2ce5b8(msgResponse(_0x931f('0x212'),'Error',_0x931f('0x215')+_0x37802a));}_0x3241b6=_0x3241b6||0x0;var _0x52b4aa=0x1/_0x5d4e04;var _0x34686c=0x0;var _0x1a59d5=0x0;var _0x42fc34=0x0;var _0x35d639=0x0;for(var _0x4f5031=0x0;_0x42fc34<_0x37802a;_0x4f5031+=0x1){_0x1a59d5=_0x4f5031/_0x547188;_0x34686c=(_0x57639f*_0x1a59d5+_0x3241b6)/_0x52b4aa;_0x42fc34=erlangb(_0x34686c,_0x114aad);_0x35d639=_0x34686c/_0x114aad*(0x1-erlangb(_0x34686c,_0x114aad));}return _0x5032eb({'erlangCalls':_0x4f5031,'erlangCallToSecond':_0x547188/_0x4f5031,'erlangAbandonmentRate':_0x42fc34,'erlangBusyFactor':_0x35d639});});};Dialer['prototype'][_0x931f('0x1ea')]=function(_0x5b8fe3,_0x7e0c75,_0x592ca5,_0x119838,_0x1d8eea,_0x157e0c){loggerPredictive[_0x931f('0x80')]('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive[_0x931f('0x80')](_0x931f('0x216'),_0x5b8fe3);loggerPredictive[_0x931f('0x80')](_0x931f('0x20e'),_0x7e0c75);loggerPredictive['info'](_0x931f('0x217'),_0x592ca5);loggerPredictive[_0x931f('0x80')](_0x931f('0x20f'),_0x119838);loggerPredictive[_0x931f('0x80')]('Umin:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x1d8eea);loggerPredictive[_0x931f('0x80')](_0x931f('0x218'));return new BPromise(function(_0x526299,_0x29361c){if(_0x5b8fe3<=0x0||isNaN(_0x5b8fe3)){return _0x29361c(msgResponse('[busyFactor]',_0x931f('0x210'),_0x931f('0x211')+_0x5b8fe3));}if(_0x592ca5<=0x0||isNaN(_0x592ca5)){return _0x29361c(msgResponse(_0x931f('0x219'),'Error','Ts\x20=\x20'+_0x592ca5));}if(_0x119838<=0x0||isNaN(_0x119838)){return _0x29361c(msgResponse(_0x931f('0x219'),_0x931f('0x210'),_0x931f('0x214')+_0x119838));}if(_0x7e0c75<=0x0||isNaN(_0x7e0c75)){return _0x29361c(msgResponse(_0x931f('0x219'),'Error',_0x931f('0x21a')+_0x7e0c75));}if(_0x1d8eea<=0x0||isNaN(_0x1d8eea)){return _0x29361c(msgResponse(_0x931f('0x219'),_0x931f('0x210'),_0x931f('0x21b')+_0x1d8eea));}_0x157e0c=_0x157e0c||0x0;var _0x49e680=0x1/_0x592ca5;var _0x200125=0x0;var _0x1ac55e=0x0;var _0x107aa2=0x0;var _0x3598cc=0x0;for(var _0x327921=0x0;_0x3598cc<_0x1d8eea;_0x327921+=0x1){_0x1ac55e=_0x327921/_0x7e0c75;_0x200125=(_0x119838*_0x1ac55e+_0x157e0c)/_0x49e680;_0x107aa2=erlangb(_0x200125,_0x5b8fe3);_0x3598cc=_0x200125/_0x5b8fe3*(0x1-erlangb(_0x200125,_0x5b8fe3));}return _0x526299({'erlangCalls':_0x327921,'erlangCallToSecond':_0x7e0c75/_0x327921,'erlangAbandonmentRate':_0x107aa2,'erlangBusyFactor':_0x3598cc});});};module[_0x931f('0x21c')]=Dialer;